5NTJDDAF7NH0276322022 HYUNDAI Santa Cruz

After starting vehicle and shifting to Drive, the vehicle does not want to shift out of 1st gear and only accelerating to 25 to 30 mph. So far the only quick fix is to stop and turn the vehicle off and then restarting.

"The 8-speed Dual Clutch Transmission and engine (Cylinder 4) failed on my 2022 Hyundai Santa Cruz SEL Premium AWD with 37,780 miles. Both components are available for inspection upon request. While merging onto the highway in Sport Mode, the vehicle experienced violent shuddering and noise so severe I believed I had multiple flat tires simultaneously — specifically both front and rear passenger side tires. I immediately activated hazard lights and exited the highway. I was unable to safely operate the vehicle. Other drivers on the highway were also put at risk by my sudden need to exit. The dealer has NOT been able to reproduce or confirm the transmission issue despite multiple documented visits over the past year. However, AutoZone confirmed diagnostic code P0304 Cylinder 4 Misfire Detected on March 19, 2026 via OBD-II scan. The vehicle has been inspected multiple times by the Hyundai dealership over the past year. Hyundai Motor America has an open case on this vehicle and has escalated it to their buyback department. The Check Engine Light illuminated during the highway incident then self-cleared. Transmission slipping, shuddering at low speeds, high RPMs at low vehicle speeds, and failure to shift properly have been reported to the dealer for over one year. This vehicle contains the identical DCT transmission covered under Hyundai Recall 236 but my VIN was excluded despite identical symptoms. Backup camera has also failed twice — a federally mandated safety device."

The vehicle was involved in a collision in which the airbags failed to deploy. Despite the severity of the impact, no airbags deployed. As a result, both adult occupants (my daughters) were injured. The failure of the airbag system to deploy raises serious safety concerns regarding the vehicle’s restraint system and crash sensors.

My 2022 Hyundai Santa Cruz has an ongoing powertrain/transmission malfunction that occurs during cold starts. The vehicle will not upshift out of 1st gear and becomes stuck around 25 mph with the accelerator fully pressed. There are no warning lights or messages. The only way to temporarily fix the issue is to pull over, turn the vehicle off, and restart it. This creates a serious safety risk because I am unable to accelerate to normal traffic speeds when merging or crossing intersections. The vehicle and components are available for inspection upon request. The issue has been brought to two Hyundai dealerships multiple times. One dealership replaced the entire transmission, and on a later visit they topped off the transmission fluid. Despite these repairs, the problem continues to occur. Hyundai corporate is involved and has an active case open, but the defect remains unresolved. The problem has not been consistently replicated by the dealers because it only occurs on cold starts, but it happens repeatedly in daily use.

ALL SAFETY FEATURE WARNING ALERTS (3) OF THEM, SINCE IT WILL NOT ALLOW ME TO CHECK ALL THAT APPLY THEY ARE THE FOLLOWING ADAPTIVE CRUISE CONTROL NOT WORKING, BLIND SPOT WARNING NOT WORKING, FORWARD COLLISON DETECTION NOT WORKING, LANE DEPARTURE WARNING NOT WORKING, LANE KEEPING ASSISTANCE NOT WORKING, PARKING COLLISION WARNING NOT WORKING REAR CROSS TRAFFIC WARNING NOT WORKING.

The contact owns a 2022 Hyundai Cruz. The contact stated that while driving 70 MPH, the vehicle lost motive power but was unable to accelerate above 30 MPH. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); the VIN was included, but the vehicle was already repaired in 2022. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.

when pulling out on a intersection I was hit by a large box truck on the front and side drivers side at aprox. 20 to 25 mph. my air bags did not go off and my seat belt did not hold me from hitting the steering wheel Hyundai is saying the impact was not enough to force either one to help in this situation

2nd replacement DCT transmission failed Loss of power while driving on the interstate , upon acceleration no increase in speed, went from 65mph to 38mph before able to pull off the highway. Intermittently it is not shifting, shuttering, hard reverse shift, hesitation from park into drive

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving 62 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system erroneously engaged. The Forward Collision Avoidance: Automatic Emergency Braking warning light illuminated. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but offered no assistance and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 30,000.

Vehicle began running roughly. CEL came on. Began to misfire. Limped it off the FWY under limited power. Had vehicle towed to dealership. Was diagnosed as having bad fuel injectors. Was told by service writer that Hyundai Santa Cruz trucks have been experiencing a lot of injector failures. Looking at the various Hyundai Santa Cruz forums, it appears that this has been a very common issue and has occurred in 2022 through 2025 model year vehicles

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at approximately 60 MPH, the accelerator pedal was depressed to pass another vehicle however, the vehicle started to lose motive power. The contact stated that the check engine warning light was illuminated. The contact stopped the vehicle but did not turn off the vehicle. The contact stated that after shifting to drive(D) the vehicle failed to accelerate above 15 MPH. The contact stopped the vehicle and had the vehicle towed to the local dealer. The dealer diagnosed the vehicle and determined that a fuel injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

My 2022 Santa Cruz Limited Edition keeps losing power intermittently. No accident yet but very risky to drive.

My tailgate is opening unexpectedly while driving. Hyundai has assured people that the tailgate locks while the vehicle is on and moving but that doesn't seem to be the case. I always check to make sure the tailgate is latched after accessing it, since this has happened several times now. I have now lost 2 separate items out of the bed while driving with the tailgate unexpectedly down. This issue could pose a safety risk to other drivers.

I purchased my 2022 Hyundai Santa Cruz new from Hallmark Hyundai in Tennessee. Ever since the purchase of my Hyundai Santa Cruz I have had issues with fuel injectors. I have had two fuel injector failures that had to be covered under warranty, the last fuel injector that failed under warranty was on cylinder 3 and was replaced a year ago at Coastal Hyundai in Melbourne, Florida. Three weeks ago, the fuel injector failed again on cylinder 3 and isn’t covered under warranty. This makes the third fuel injector (two on the same cylinder) to have failed in the three years of owning my vehicle. With less than 80,000 miles on it. Hyundai knows it’s a problem as they recently changed their service bulletin mandating all four fuel injectors to be replaced with an upgraded part. However they won’t cover the charges and I’m on the hook for the bill. Also, the new upgrade kit is on back order. I’ve been given three dates know for when it was supposed to be in stock, but they moved the date out again to May 25 and they’re not confident that it will be here then. There needs to be a recall ordered for the fuel injector replacement as Hyundai knows it’s a problem. There are over 3,000 customers waiting across the country for this new upgraded part.

I was driving on the freeway at 65mph and experienced a sudden loss of power. I depressed the gas pedal but the car would not accelerate past 45 mph. I had to drive all the way home with my hazard lights on. There were no lights on the dashboard to signify a problem. This happened several times. I took it into the Hyundai Service center and they could not replicate the problem. It happened again. and again. and again. finally got an error "possible condition with your engine control module". Took it into the dealer and after they drove it around for hundreds of miles they said they were able to recreate the problem, pulls some codes and relaced the fuel injection pump. It happened again. and again. and again. I took it back to the Hyundai Service center. They could not re-create the issue. They told me to use Chevron gas only and added an additive to the car. It worked for a while. Then it happened again. And again. I took it to a different Hyundai Service Center. They were not able to re-create the problem. Apparently, every time I drive the car, after 5-10 minutes on the street roads, the car fails to accelerate and I have to pull over, stop the car, and then re-start it. Re-starting it seems to clear the issue. I am driving in SMART mode and my car is at 39000 miles. Every time I take it to the service center, they can not re-create the issue. This is outrageous. Do I need to get into a car accident in order to bring legal action to Hyundai for not fixing this loss of power/failure to accelerate issue? Worst part is, the first Hyundai service center went out of business and I can not get any of the maintenance records for the fuel pump replacement.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 30 MPH, the vehicle intermittently lost automotive power. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer and the dealer informed the contact that the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer to be diagnosed. The contact was informed that there was a recall related to the failure, for which a software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

On multiple occasions the car had trouble starting and while on the road it would idle like it was struggling. My concern was the car dying on me while on the road and causing an accident for myself and the other drivers or pedestrians. The manufacturer hasn't inspected it nor has it been confirmed by the dealer. I haven't had any warning and they first started to appear in the beginning of 2024. I just recently read the fuel injectors are the cause of this and so far there has not been any recall by the manufacturer

On the interstate mid-route, the engine light went on and the car started acting sluggish and slightly shaking on the interstate and would not respond to pressing the gas to accelerate and started to slow down. When I pulled over to the berm it was vibrating as if it was going to stall out. I turned the car off and returned to the interstate with no issues for the rest of my ride (the engine light remained on). On the next trip to the dealership for an appointment to have it checked, I was merging onto the interstate, and again, the car was not responding to me putting on the gas and would not accelerate. Could not push the car over 35MPG, and had to ride to the dealership with the car varying in speed anywhere from almost a complete stop to 30MPH on the berm where I could with flashers, often it felt as if it would stall out. It was a very dangerous & unsafe ride. FYI - The dealership replaced all 4 fuel injectors to fix

While driving in wet snow, the front windshield wipers stopped working. The windshield was clear, interior was warm, defrost was running, all normal winter settings. From my internet search, seems like this is a known issue, snow building up between the blade and the home position not allowing the wiper to complete its cycle, disabling the motor. Once cleared it will work again, but stopping wipers at speed is quite dangerous, not to mention pulling over on a icy road to rase the car hood to clean. Very unsafe. Internet forums says its been going on for years, why is this not been addressed?

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

First shift issue, no warning lights present, was able to get to dealer they hooked up computer and reset/restart vehicle and told me I probably hit gas and brake at same time and it was probably in limp mode. Month later went to store just fine, got back in my vehicle and check engine light was on, shift issues, was told to keep driving for over 2 weeks till they had available appointment, during that time battery died and check engine light went off but shift issues were still there and they had to drive it I believe they said 60 miles to get light to come back on so hyundai would approve transmission replacement. After that finally got replaced and I put almost 4k miles on their rental (yeah... took a while). I was back in less than a week before service transmission immediately indicator comes on, again got to my destination fine, got back in vehicle and I'm on my way back in the dealer again. I was told I was the third transmission back in to get replaced again after a week of being on the road. but wait, battery dies again, warning lights gone and they give back the vehicle. They were nice enough to offer me 10k less than what I purchased it for 6 months ago.

Hi, my car is a certified 2022 hyundai santa cruz I've been in touch with hyundai and they're very unhelpful. I'm experiencing jerking while creeping uphill or driving in traffic at low speeds as well as in reverse. and its way worse when i have any bit of load in the bed. its extremely invasive, its really dangerous particularly when in reverse, because its hard to modulate the speed properly, when you feather the brakes when rolling into a parking space or reversing to a hook up a trailer it either is dead on power or jerks at a slight speed which makes it difficult to control. this is something that passed hyundai's certified program but concerns me because there is no way its safe. I've lent my car to other people and they were concerned as well. please note i got my brakes and replaced and system bled but the issue persists. additionally I've experienced this issue for over 5000 miles (41k - 47k miles) please consider this complaint because its a legitimate safety issue and i have a feeling its related to this cars transmission woes. Thank you!

- What component or system failed or malfunctioned: Code P019185 main fuel rail pressure regulator sensor. -Is it available for inspection upon request? Yes -How was your safety or the safety of others put at risk? At highway speeds, sudden lose of power and speed. Unable to accelerate. -Has the problem been reproduced or confirmed by a dealer or independent service center? No, happens randomly, vehicle has to be shut down and restarted to resolve problem. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning, shortly after purchase and several time after purchase to date.

2022 Hyundai Santa Cruz Limited 29K miles bought in March at CarMax. I had 6/8 fuel injectors replaced under warranty but it took MONTHS and 5 trips to the dealer. I first had an issue with cold starting the engine and I got a cylinder 3 misfire code, and the first time I dropped it off in April they said they could not repro and sent me home...and then the story got worse.... May 10, 2024 I dropped off the vehicle for a second time due to an intermittent issue with rough cold starts and check engine light. May 24, 2024 All 4 of the high pressure fuel injectors were replaced and I was able to take home the vehicle after two weeks. May 25, 2024 one day later, after the repairs were made, another check engine light DTC P23F5F0 came on while driving the vehicle. May 29, 2024 I dropped off the vehicle due to DTC P23F5F0 as reported by Bluelink . May 31, 2024 The DTC was cleared from the system after a brief diagnosis and I was sent home with the vehicle with no repairs being done. June 1, 2024 One day after I picked it up, DTC P23F5F0 showed up again for me on the Santa Cruz. June 2nd, 2024 I dropped it off for this DTC for the second time. They drove it 250 miles and could not get the light to come back on. July 12, 2024 They released the vehicle over one month later, doing nothing but clearing the light, citing that they needed to replicate the issue for Hyundai corporate to pay for a repair. July 13th 2024, the day after I picked it up for this DTC the second time, the same malfunction indicator DTC 23F5F0 light came back on for me. I finally got the vehicle back in August after they replaced 2 of the low pressure fuel injectors. I've heard from others that failing fuel injectors can cause catastrophic failures on the highway.

Loss of power transmission failure Recall issues continue

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2022 Hyundai Santa Cruz began shaking on the interstate and showing a check engine light on the dash. After pulling off the road to a nearby auto parts store, the ODB reader showed a DTC of P0301, which is a misfiring cylinder. A independent mechanic across the street from the auto parts store diagnosed the issue as a leaking fuel injector, but in order to get the repair cost covered, the vehicle had to be towed to a Hyundai dealership. The dealership did not have any loaner vehicles to offer and estimated 1-2 weeks to even officially diagnose the vehicle themselves. 2 weeks later, the dealership is estimating another 2-3 weeks or more, and Hyundai corporate will not approve any reimbursement for the out-of-pocket costs of hotel, towing, Uber, and rental until diagnosis AND repair is complete, which could be an unknown period of time.

A check engine light illuminated and the transmission system malfunctioned. Vehicle lost acceleration and would not shift until RPM was over 3k. It also would not allow manual or paddle shifting. Reviewed recalls and saw there is one for possible need of transmission replacement. I contacted the dealership and they said all recall work was addressed (transmission has never been replaced). They may have changed a part and updated a computer related to this recall but they were ADAMANT my recall had already been addressed. They made noise like I needed to pay for diagnostics. I took the car to an independent shop and paid them to diagnose as I was hesitant the dealer was being 100% honest with me. As it turn out YES. The transmission has failed and needs to be replaced. They provided me with the documentation showing this issue is recall related. (38,000 miles). My concern is that dealerships may mislead customers about this recall and cause possible dangerous conditions.

On 6/22/24 I had issues with my car not picking up speed and shaking while driving a major freeway. The same day I had an issues starting the car. When it finally started the engine light came on with a notice on my screen. Dealership replaced fuel injector. Stating that was the problem. Again, on 7/27/24 the same issues happened. Another fuel injector replaced by dealship. The car is 2 and half years old, under 30,000 miles. 2 of my fuel injector have been replaced. I do not feel safe for other drivers and myself driving the freeway with the hyundai santa cruz. Due to the fuel injectors that randomly keeps giving out. They replace 1 at a time. I feel like hyundai is waiting for a big accident before they replaced all of them. There are multiple complaints that I have seen regarding this problem. They need to be investigated thoroughly, people's lives are in danger. I don't know much about vehicles, but if a car continues to stall, vibrate and stop at anytime it will cause an accident.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while the vehicle was parked, he was made aware that flames had been observed emanating from the rear of the vehicle. Bystanders were able to safely extinguish the flames; however, local emergency services arrived as an added safety measure. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V181000 (Trailer Hitches), but the VIN was not included. A fire report was filed. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.

My wife and I were driving yesterday afternoon and on the highway we heard a very loud sound and pulled over and it turns out our sun roof glass (on a 2022 Hyundai Santa Cruz that I lease) seems to have spontaneously shattered. There was no falling debris that we could see, we did not see a rock coming at us, we were not near an over pass from which something might have fallen on the car. As far as I can tell, the glass just shattered for no discernible reason. (I took pictures). I almost lost control of the car it was that loud.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while the vehicle was in park, he attempted to load the vehicle through the rear tailgate door when the rear tailgate door completely detached. No warning lights had illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,392.

Instrument Panel said Navigation system had failed and to check the front sensor. Then the car went into limp mode and infotainment screen displayed - “A possible condition with your Engine Control System has been detected. A full system check is recommended to be done soon. Please contact you local dealership to schedule an appointment.” DTC 65312 was logged by the car. Took to dealer, they couldn't find the problem.

This vehicle was subject to a recall regarding a fire hazard due to faulty OEM wiring harnesses provided with the towing/hitch package. The recall was because of fire risk by the harness and it was recommended the vehicle be parked outside. A repair has not yet been made available by the manufacturer.

Evaporative Emissions Vent Valve Stuck closed.

Just had the fuel induction serviced day prior to issue. Started car normally. Went to accelerate and no power. Car crawled forward and would not go past 25mph at a slow crawl. Stopped turned of engine and restarted. System to be working normally.

I was accelerating onto an interstate and my vehicle would not accelerate. My foot was to the floor on the gas but would not go above 35mph. I had to turn around on a on ramp , drive on the grass and limp my way home at 35 mph. No warning lights appeared.

I was trying to accelerate with pushing the gas pedal and the truck would not go any faster than 22 mph. This went on for 15 minutes until the truck was turned off and restarted. It seemed to be corrected with turning the vehicle off. No engine warning lights came on and the vehicle was in drive the whole time. The concern was not being able to accelerate on the on-ramp to the main highway. The vehicle has not been inspected by anyone at this time. The problem could not be reproduced after it occurred today.

Transmission lost power and Hyundai had to replace the Transmission at 20,000 miles

EPB and Auto Hold lights were lit on the instrument cluster in yellow. Power was diminished and once stopped and the car in park, doors would not unlock. Starting and then stopping the car would not reset the lights nor allow the doors to unlock. Fixing the issue requires a second person to raise the hood, and disconnect the positive terminal on the battery to allow the computer to reset. Reconnect the positive battery terminal all the lights were out and more importantly the doors would unlock.

My vehicle was affected by NHTSA Recall Number 22V746000. The dealer Stew Hansen Hyundai in Clive, IA refused to fix this vehicle under the recall. They tried to claim that my less than one year old vehicle was damaged by me and that's why it had the exact same symptoms of the recall. The vehicle spent more time in their shop than I was able to drive it. Hyundai Corporate was no help at all. My options were to either buy a new transmission out of pocket to remedy the recall or to trade in the vehicle and buy something off their lot in order to have a working vehicle.

* On the date of 12/13/23 my 2023 Hyundai Santa Cruz had a loss of power to the drivetrain on two occasions , once in a parking lot , second when merging into traffic. * I felt to drive the vehicle was a risk to myself and safety of others. * 12/21/23 is the last report of DTC. 49,701 miles * The 2022 Hyundai Santa Cruz is at a Dealership in Maryland for powertrain inspection and problem diagnosis. * The 2022 Hyundai Santa Cruz did display a engine warning lamp, no symptoms notice before powertrain failure. Engine code ( P1C2E92 ) * First warning lamp on 12/13/23 ( no driving symptoms noticed ) 49,186 miles

Dec. 16 2023 / 2022 Hyundai Santa Cruz(Daily Driver) VEHICLE SAFETY CONCERNS / DANGEROUS DRIVING SAFETY ISSUES INCREASED RISK OF CRASH (HIGHWAY) Transmission: Problems started Dec. 11,2023 Monday Having trouble gaining any speed. The engine revving when getting on freeway when practicing normal function acceleration, slow having hard time gaining speed, car jerking. Transmission gauge will go beyond4-5 sometimes 6 on RPM just as regular pick up to accelerate problems noticed week of Dec. 11/2023. We were going to bring it up when taken for routine maintenance that would be due at 39,000 mile oil change. car currently standing at 37,000 miles. Radiator: Problems started Dec. 16, 2023 (Saturday) Pearland is 12 miles from home route on 288. Incident occurred while driving from Bushi Ban Martial Arts & Fitness after son's class. I was on freeway and car started to lose speed & over heat. The car beeped and said overheating. hood and oil light began to flash. Luckily was exiting freeway when it occurred speed was 60 mph slowed down to 8 mph and it cooled down enough to coast home. When in driveway hot pink liquid spewed every where, battery cover blown open, liquid all over tubes and engine. The liquid leaked all over driveway and was on drivers side quarter panel and paint was bubbled up. Damage to paint from heat of liquid. Lights on dash that are lit up are engine light, oil can light, battery light on staying on not turning off. Car is not able to be driven due to MFG. defective radiator, transmission, possible engine damage. Looked online noticed recall on thousands of vehicle including the 2022 Santa Cruz 4 recalls stated. Have not turned car back on due to needing it checked out by dealership ASAP need it towed to dealership. De Montrond Hyundai 3260 Gulf Fry Texas City, Tx 77591 Followed instructions on maintaining service at dealership as stated on warranty. REQUEST THAT THE CAR BE TESTED AND OPENED TO FIND ALL DEFECTS AND DAMAGE.

Leaving work my truck started shimmying like I had a flat. I realized I had no power when accelerating and my engine light came on. I wanted to make it home so chanced it in the interstate. Any acceleration under 2000 rpm my whole car shook and shuddered. It even shakes when idling before I shut it off. The dealer said they can’t even schedule it for service for weeks.

The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Sterling McCall Hyundai (10505 Southwest Fwy, Houston, TX 77074) and other unknown dealers were contacted. The dealers informed the contact that the remedy was not yet available for the Hyundai Santa Cruz vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Took 2022 Santa Cruz Limited in for an oil change and tire rotation at Grayson Hyundai in West Knoxville, TN, 11-2-22, on the way home smelled burning oil. Found that the dip stick was out of the engine block and oil sprayed all over the interior of the engine compartment, underside components, underside shield, wheel wells, brake caliper, etc when I got home (85 miles away from dealership). I took pics off the engine compartment and dip stick that was left out before they towed it to the dealership. Contacted service adviser, they towed it back and provided loaner. They said, "it lost no oil" and was still full. They said they would remove all the oil from the engine compartment and figure out what the issue was. They had the vehicle for two weeks and said that the dipstick "failed" and showed me the original dipstick with now a very visible cut in the o-ring that was not there before when I took pics of the dipstick before they towed it from my home. I use my vehicle for emergency response and did not feel safe driving the vehicle with oil still all over the engine compartment and underside of all the vehicle. Hyundai customer service did NOTHING, they told me to drive it as it is despite being covered in oil. I went back and forth with Hyundai Customer Service and they would not give me higher position names, numbers or contact information for me to escalate my grievance and safety concern, then HUNG UP ON ME. I had to immediately trade the vehicle and lost my 2.74 interest rate and much of my equity as it only had 26000 miles on it with only 25,000 owed.

Vehicle is equipped with automatic headlights. They constantly turn on and off during the day as soon as you enter any type of shadow. This causes the headlights to “flash” the driver in front of you. While traveling on the interstate at 75 mph if you go under an overpass they turn on, less than 1 second but take 30-60 seconds to turn off! During that time the dash darkens and you cannot see the speedometer,HVAC controls, etc. Even with the headlight switch turned to OFF the dash continues to dim as if the headlights were on! I have had the dealer (San Tan Hyundai in Gilbert AZ) check them twice. Each time I am told operating as designed. This needs a software update to make the automatic headlight system less sensitive. There is no reason why my dash is dimming while the system is off or why the headlights are coming on during a bright sunny day because I drove through a shadow.

When driving home from work, the vehicle shuttered and almost lost power to the vehicle. Received error code DTC P1C2D03 Powertrain TCU through the MyHyundai application and is available for inspection. My safety is put at risk due to loosing power to the vehicle while driving which almost caused an accident on the highway. There is a similar recall in place for the 2022 Hyundai Santa Cruz for the same issue. However, the recall only applied to the Santa Cruz with a certain vin prefix. I haven't had the vehicle inspected by the manufacturer (Earliest appointment is 17 November 2023). I only received the check engine light once the shuttering started to happen.

1.Spring 2023 Received a Recall on tow hitch wiring package (may catch on fire)... No solution yet! I was experiencing transmission problems around same time. 2. My Hyundai App warns of transmission problem on 07/22/2023. Took my (19 month old) 2022 Santa Cruz to Preston Hyundai 07/24/2023. Earliest appointment available was scheduled for 08/09/2023 (16 days waiting period). 3. 08/09/2023, at Preston Hyundai, says they must order a new transmission and refuses to give me my truck back claiming it is UNSAFE to Drive (even though I drove it 16 days (over 400 miles) waiting for my service appointment!). Truck has remained at Preston Hyundai since 08/09/2023 and replacement transmission ETA is 10/24/2023, making total time in dealership 76 days to date (or 92 days since being notified on my Hyundai appof transmission problem! Truck has not moved or been started since 08/24/2023. 4. Back on 07/22/2023, I attempted to program Navigation system with "vacation address" but Nav System displayed prompt that Nav it needed a map update. I cleared the "OK" prompt off the display but I started getting "Check Engine" dummy light appearing and other dummy lights appearing! Also my tachometer gauge (also is the right turn signal mirror camera), quit working and started beeping every 10 seconds or so. 5. On 07/24/2023, at Preston Service Dept., I ask them to update Nav System. I was told that it takes too long and they won't do it! (lacking personnel and time and I should do it myself. I researched "How To" and discovered many warnings from owners that their vehicles computer system got messed up attempting the map update. I've been communicating with Hyundai headquarters who suggested I inquire about the "BuyBack" Program at my Dealership! I did inquire on 10/10/2023 and they've never heard of it, but evaluated my truck and offered me $27,000 for my 20 month old truck, leaving me a $15,000 expense for a new 2024 Santa Cruze. 6. I've now contacted a "Lemon Law" Law Firm!

2022 Santa Cruz issues periodically with RPM will reach 4,000-5,000 (Engine sounds to be reving..sp), mph is near zero, on acceleration from a stopped position. To me, sounds to be torque converter, transmission or electrical system. Have had to dealer on 2 occasions, of which, they cannot reproduce issue.(May 25, August29). This issue is rare but when it occurs (last happening this week Oct 4)concerns of vehicle stopping completely and resulting in accident. Contacted Hyundai customer complaint location, to no avail. It may not be of concern to others but it is to me. When occurs removing foot from accelerator, start process of pulling forward again, all is good. This happened in July, when necessary to have someone else drive vehicle. They were ready to park and call tow truck. Advised what to do to rectify issue, towing was not necessary. Case numbers [XXXXXXX], NHTSA numbers assigned 829558: 828559: 827470. May be others……but I thought my contacting NHTSA was reporting issue as well. Any additional information needed, will provide. Contacted local dealer Sept 29, as well as Hyundai Consumer Affair (hmausa) to advise my intentions. Have contacted Consumer Affairs several times, assigned case number, Sept 1. but no resolution of issue. Have previously, via email, forwarded documentation to NHTSA. First date taken for “look at” was May 25,2023. Actually unsure of first occurrence date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Lose of power, twice, one was around July early August, driving from my home doing about 30 mph I lost power, and the word limit showed on my dash, thinking I may have done something wrong myself I didn't think much of it until last Wednesday 09/27/23 it happened again, after leaving my destination I was driving home went around a corner and was up to about 35 mph and my truck lost power, which was completely nerve wrecking I had to pull over quickly and the word limit showed up again, I restarted the vehicle and drove off, and called a hyandai dealership and made an appointment which is for today Monday 10/02/23

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

2022 Santa Cruz with 5850 miles ... lost power when accelerating on busy road (avoided accident) ... Transmission Control System malfunction warning ... notified by dealer transmission will need to be replaced

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.

Twice, as I accelerated the transmission slipped out of gear as if it was shifted into Neutral. In both cases it finally shifted into gear and started to accelerate. In one case I was accelerating on to the Interstate. The Santa Cruz was taken to the dealer on Sept. 7th 2023 but they could not reproduce the problem and indicated there were no error codes. When the problem occurred I did not see a warning light on the dash.

automobile just shut off on highway going 65 mph for no reason causing a hazard for me and other people on the road. automobile then failed to restart. automobile was then towed to the closest dealer.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH while slowing down, the vehicle rear ended by another vehicle which caused the contact to crash into the vehicle in front. The air bags did not deploy. The contact struck the steering and had major injuries to the nose and neck and they required medical attention. The contact was unsure if the other drivers were injured. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact but did not provide any assistance. The failure mileage 70,000. A police report was filed.

August 16th, 2023 - Roughly 10:30 am Started car using Push-To-Start, car coughed a few times upon startup. Was about 74 degrees, not too hot or too cold. (This has happened before, not totally abnormal for it to cough on startup.) Loaded up the kid, our luggage, and left. Car was running about 4-5 minutes before putting it in drive. Drove out of the neighborhood street pretty normally, went to our stop sign, turned left. Car struggled up hill, appeared to be revving, but the RPMs and the speed did not reflect the amount of noise the car was making. Stopped at another stop sign, turned right, car WOULD NOT accelerate faster than 25ish mph. I put the pedal to the floor to try to bring up the speed, the SMART mode indicator was turning red (indicating bad gas mileage) but it was not accelerating or moving any further. Pulled into someone's driveway to get off the road. Stopped the car, put it in park, then put it in reverse, drove out of the driveway, put it back in drive. Car continued to not accelerate. Unable to get RPMs past 3k and speed past 25ish mph. Got it home without incident. Had dealership tow car as I was unwilling to drive it on an 70 mph road to get it to the dealer. Dealership and Hyundai corporate reject that anything occurred due to there being no computer indicator indicating there was an issue. They believe I had the car in manual mode. I discussed with them that 1) This was very unlikely, as I shifted back into drive more than once and 2) my RPMs would have been increasing if I was accelerating but simply not shifting. I went online and found out this is a widespread issue - I am not the only one reporting this problem.

In the middle of driving, the DCT transmission began having intermittent issues with shifting and wouldn't allow regular acceleration, as well as disengaged the transmission/clutch around 3,000rpm in every gear. At this point, it would either over-rev with no connection to the transmission, or required letting off the gas completely, and long enough, to force a gear shift. Max speed was limited to around 55mph during this time. Both TCU updates have already been performed on the vehicle prior to the incident. A warning message appeared during the incident stating the TCU needs repair, and the check engine light illuminated. A standard OBDII diagnostic tool was unable to read the specific code afterwards. This falls in line with multiple similar situations with these transmissions, and it will be going to a dealer for evaluation.

Vehicle begins to sputter and doesn’t want to accelerate. This usually occurs on the highway. Pulling over and turning the car off “resets it” sometimes. Vehicle is less than a year old with 26k mi on it. When the vehicle experiences these episodes I have to gradually use the accelerator, vehicle does not like fast acceleration when it’s going through one of these episodes. Check engine light comes on and a message stating a diagnostic of the engine control system needs to be conducted. Currently awaiting Hyundai dealership to get me into their service department.

For the past 2 months our vehicle would give us an error message that "transmission system error! Check transmission oil immediately". Then the transmission system would almost shut down and give us hardly any power to proceed. We would shut the car off, wait and turn it back on and it would work. This mainly seems to happen in stop and go traffic. If this were to happen on the highway it would be very dangerous. The car would be very sluggish until we are able to pull over and stop the car. We have taken the car to the dealership and on the second trip they were finally able to have it happen to them. It currently is in the shop for the third time. The first time they unplugged our security system and did not check the transmission fluid. The second time after it happened to them, they added 1 1/2 quarts of oil to the transmission fluid. It is a closed system and we are not seeing any leakage to the system. I am not sure what is causing the issue, but it has gotten to the point that we don't feel safe driving the vehicle anymore. I checked on line and other people have been receiving this error message. My car has about 20,500 miles on it and it is about 14 months old.

ON 7-13-2023 I WAS GETTING IN MY SANTZ CRUZ LIMITED THAT I BOUGHT BRAND NEW WITH 19,000 MILES, WHEN I TURNED ON MY TRUCK THE ENGINE LIGHT WAS ON. I SAT AND RAN A HEALTH CHECK ON MY INFO SCREEN, IT CAME UP WITH A TRANSMISSION/ENGINE ISSUES. I THEN WENT TO THE SANTA CRUZ APP AND FOUND THE ALERT, WHICH WAS DTC P1C2DO3 WHICH IS A RECALL ON THE TRANSMISSION ENGINE. I HAD THAT SERVICED ALL READY IN FEB OF 2023. WELL, I GUESS IT DIDN'T WORK. I DIDN'T WANT TO LEAVE IT WHERE IT WAS SO I SLOWLY DROVE TO MY OFFICE WHICH IS GATED. LEFT IT THERE OVERNIGHT AND HAD IT TOWED TO THE HYUNDIA DEALER FROM I BOUGHT IT AT. BUT AS I DROVE IT I CONTINUED TO LOSE POWER, AND IT SEEMED TO WANT TO STALE. YOU DO NOT WANT TO LOSE POWER WHERE I LIVE, THE DRIVING HERE IS SCARY. I AM NOW WAITING FOR A RESPONSE FROM THE AUTO NATION DEALERSHIP ON WHAT IS GOING ON, BUT THEY ARE NOT IN ANY HURRY TO GET BACK TO ME. I HAVE READ WHERE THERE HAVE BEEN MANY MORE OF THIS KIND OF THING REPORTED. THIS IS REALLY UPSETTING AND SCARY TO ME. IT'S BRAND NEW!

Waiting to turn at a busy intersection then proceeded to press the accelerator the vehicle lossed power and had shut off. I Shifted gear to park to start engine and it would not go faster than 10mph. Vehicles behind nearly wrecked into me and were honking their horns. It had died again then started back up. I was able to drive home before it died again. Vehicle towed to dealership. Was told they are booked until next week and no available loaner cars.

This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???

I read the complaint someone made about a vehicle fire in their garage with the 2023 Hyundai Santa Cruz. My vehicle is wired incorrectly and the fused circuit protect doesn't protect the circuit. The Blower relay is rated for 35 amps, but it has a 40 amp multi-fuse protecting it. In addition to that, the low current coil that turns on/off the relay is also connected to the 40 amp multi-fuse. The E-CVVT relay is also a 35 amp relay. It has an incorrect mutifuse of 50 amps protecting the relay. The relay is the same type as the blower relay. The low current coil is protect by a 10 amp fuse unlike the incorrect 40 amps for the blower relay coil. The wire gauge of the wire going to the PCM and motor doesn't seem to handle this current if the Blower motor or E-CVVT motor were to seize and draw more current. The recall for the trailer wire harness included a 15 amp fuse replacement because the wire gauge of the wire cannot handle the additional amperes. The wiring shouldn't melt or catch on fire if the proper fuse was connected to protect the circuit including the wire in the circuit. It didn't meet the National Electric Code or industry standard.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that on two separate occasions while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact stated that the vehicle was in smart drive mode and then inadvertently shifted to another mode, but the RPM failed to increase above 1,500 RPM. No warning lights were illuminated. The contact stated that he veered off the road and turned off and restarted the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle lost motive power and inadvertently decelerated while the accelerator pedal was depressed. The contact was able to navigate the vehicle safely to his residence. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure 20,000.

Loss of power while driving. All error lights on the dashboard came on and the car lost all power. Car had to be put in park and restarted to restore power. After restart the check engine light stayed on with code PO65312. This has happened 4 times in the last 6 months with 3 trips to the dealer for repair.

The glass sunroof in my 2022 Hyundai Santa Cruz, 1.5 years old with 8,020 miles, exploded on 05-22-23, and is currently awaiting an inspection by the insurance adjuster from Progressive Insurance. Our safety was not compromised, as the interior cover was closed at the time of this occurrence. This occurred completely without warning. On 05-22-23 at approximately 4:30pm, my boyfriend and I were returning from a trip to Annapolis MD for his medical procedure. We were traveling Eastbound on Route 50 at about 65mph in moderate traffic, and were about 1.5 miles from the Bay Bridge itself, when we heard a pop and then an explosion, and then could hear sound above our heads. I pushed the interior sunroof cover back an inch or two, and definitely heard air rushing in, and could also hear pieces of glass rattling around. I closed the roof, and we continued our drive back to Dover, arriving home at approximately 5:40pm. I wasn’t sure this repair would be covered by my insurance, since I have a $1,000 deductible, so I felt my first course of action should be to determine the cost of the repair. On 05-23-23 I drove to the Hyundai dealership (Winner) in Dover DE, at 10:30am, and the clerk said she had never heard of a sunroof spontaneously exploding, that a rock had probably hit it, and that either way, they didn’t fix them there, and she referred me to a nearby building housing their body shop. I drove there, went inside and explained what happened, but they said I would have to make an appointment for an estimate, and that they didn’t write estimates for Progressive anyway, and that I’d probably have to go to IG Burton in Milford for that. Even if Winner did end up fixing it, they are booked into September. Since my vehicle is now compromised, and I am unable to drive it in the rain, or have any protection in a rollover incident, I felt that this should be considered an emergency situation, and came back home and called Progressive for further assistance.

My vehicles screen flashed a brief notification that I needed to update my Nav software. Afterwards the vehicle began flashing a distracting audible and visual alert of random road hazards...caution road is slippery...or rough...or whatever....literally EVERY FIVE SECONDS. There is no way to turn off the audible sound or alert. You can dismiss it, but that only prompts it to return immediately. Other owners report that the dealerships have no fix. Hyundai has pulled down access to the software update. A factory reset is reported not to work. The only way to stop it is to pull the fuse disabling the whole climate control system and infotainment/nav system. It has been since ~May 4th. This is just unacceptable and presents an unsafe distraction. Hyundai has likely been hacked but is not admitting it.

A few days ago, my vehcile began giving me continuous warning messages on the dash, replacing the tachometer. The messages I received alternate from day to day "Uneven road ahead - please drive carefully" and "Slippery road ahead - please drive carefully". I can aknowledge these but they come back with an annoying beep. When I don't acknowledge them, the tach and these messages alternate every few seconds with an attention getting "beep". In the meantime I cannot read the tachometer or other vehicle information displayed there. I made an appointment with my Hyundai delaer to have it addressed. When I showed up for that, the dealer informed me that there were several cases of this reported and the fix was to install a navigation update but that they would charge me to do this. This vehicle is about 18 months old with less than 10K miles on it and still under full vehicle warranty. When I called Hyundai Customer Care about this, they refused to do anything and gave me the run around telling me the dealer would determine if this was covered by the warranty. It is a defect!! I have attched a picture of the dash with this message.

I received a recall notification from Hyundai a couple of months ago regarding an issue with the vehicle's trailer towing system that could result in a fire. Hyundai's answer to this issue is a recommendation to kept he vehicle parked outside and away from buildings. To date they have not notified me of a fix for the issue and my vehicle, myself and my home continue to be at risk. Today I checked again and there is still no fix yet Hyundai continues to market these vehicles with this significant safety issue.

Both rear taillights have condensation since 1 month out from purchase till currently. Dealer garage will not fix it says it normal and will not even write up or make an appointment to have it checked. Recently, I was proceeding into the highway and I lost acceleration to move into traffic that scared the life out of and my family. Pressed the gas and car doesn’t move at all then hardly at 40rpms. No warning lights or anything came in. Drove home in the back roads and made an appointment with the garage in 2 days later. Which upon driving to garage the car seemed fine. The garage did not even write up a service order said it was normal.

Driving on interstate vehicle suddenly decelerated… pressing the gas pedal on rev’d the rpm’s up no acceleration…had to pull over and park..engine light did come on this time ( second time this has happened although the first time power train reengaged after some seconds passed..I did report that incident as well) First time took to dealership was told nothing wrong cannot duplicate… this time wife was with and was able to record ok phone what was happening Had it towed to dealership

Loose the power of the vehicle. Can't shift the transmission manually.

After taking my vehicle to get serviced for the 4th time, the vehicle is is not repaired. I still have the problem two hours later when driving the vehicle on April 7, 2023. My vehicle sometimes get stuck in high idle @1200 RPM when driving. The engine is at operating temperature when it get stuck. It doesn't go away unless I shut off the engine for a few seconds and then start the engine. It stays in high idle @1200 RPM whether it is in park, neutral, reverse, or drive. It stays @1200 RPM whether the A/C is on or off. The engine control module seem to make adjustments to keep the idle @1200 RPM. It is difficult to stop, additional wear on the brakes, and poor fuel economy. On the highway, when I take my foot off the accelerator pedal the engine feels like the pedal is slightly pressed. A stuck accelerator pedal doesn't make adjustments to maintain the 1200 RPM idle in park and drive or whether the A/C is on and off. It is a problem with the engine control module controlling the idle speed. My dealer already did a engine and transmission value reset which didn't fix the problem. Others have filed a complaint that the RPM gets stuck @5000. The rpm getting stuck doesn't trigger a check engine warning light on my vehicle either. One time while I was driving with the idle problem, the engine shut off while I was braking to a stop at the light. Are Hyundai vehicle parts really being tested to the point of failure or malfunction? How come Hyundai USA doesn't know the cause of the problem? Are we their test subject and crash dummies? The Hyundai dealer said they couldn't reproduce the problem, so when it was malfunctioning again I drove it back to the dealership without shutting off the engine for them to confirm the problem. I have a recent video of the malfunction, but only older photos of the engine or electrical malfunction to upload.

Drove on highway,parked, went back to vehicle,saw leak.coolant low, radiator punctured from rock or something on road statedfrom dealer, not covered,but grill is made wide for objects to easily get in and could happen over and over

Power train/transmission Driving on an interstate at speed , heavy traffic , vehicle suddenly decelerated no matter how much I pushed gas pedal. This lasted for 5-8 seconds before vehicle re-engaged. Lot of vehicles behind me nearly rear ended myself and each other Returning vehicle to dealership on Thursday , March 30th even though told dealership had no appointments available for weeks. No warning before during or afterwards

I was accelerating onto the interstate in a busy high speed area and suddenly there was no communication to my transmission. I went from 58 miles an hour to 20mph is a matter of seconds barely avoiding causing a several car pile up. I had vehicle towed to 2 different dealer service departments to no avail. I was told that there was no code and the problem could not be duplicated. However there is a recall for a similar issue. I was told my vin number didn't fall within that recall. The vehicle has been in the shop for several issues in the 6 short months I've owned it most appear to be related to electrical issues. I've made several attempts to resolve the issue through Hyundai with no resolution.

While driving on the expressway, the sunroof shattered. We were not under an overpass, and traffic was very light. We did not see any object strike the sunroof. It’s like it just spontaneously exploded.

Vehicle suffered a loss of power while accelerating from a stop. Would not go faster than 30 MPH. Since I was entering a freeway I was lucky that the traffic was light. I was able to pull to the shoulder and after turning off the vehicle and restarting, it performed normally again. There were no warnings on the dash and I will be contacting the dealer ASAP.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving 40 MPH, the vehicle independently started to decelerate. The contact stated that unknown warning lights were illuminated. The contact was able to enter a parking lot before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a seized engine. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.

The roof moldings may detach and become a road hazard, increasing the risk of a crash.

GREETINGS, I BOUGHT THIS SANTA CRUZ ON NOVEMBER 25, 2022, AND ITY HAS ONLY 7,137 MILES. I ONLY DRIVE 11 MILES TO WORK AND 11 MILES BACK FROM WORK AT MY FIRST JOB AND 3 MILE TO WORK AT MY SECOND JOB AND 3 MILES BACK. I DO NOT DRIVE ON THE HIGHWAY TO GO ANYWHERE FAR. I ONLY USE THIS VEHICLE IN MY AREA. I HAVE ANOTHER VECHILE WHICH IS THE SUV I HAD BEFORE THIS AND I DRIVE THAT ON WEEKENDS. I NOTICED THE MILEAGE KEPT GOING UP AND UP JUST LIKE THE GAS WHEN IT IS RUNNING OUT. THE MILEAGE IS NOW AT 9,490. SO THIS IS SAYING THAT FROM NOVEMBER 25 I USED 2,353 MILEAGE. THIS IS RIDICULOUS. SOMEONE DID SOME TAMPERING AT THE DEALER. MY SUV IS 2013 AND I GOT IT WITH SEVENTY SOMETHING MILES IN 2017. IT HAS 120,000 MILES ON IT NOW. PLEASE CHECK THIS OUT AND LET ME KNOW WHEAT IS GOING ON AND GIVE ME A CALL PLEASE. THANK YOU

I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.

My LED headlights have a massive dark spot in the top left corner. It looks like a triangle took a bite out of the light. It creates a big blind spot at night when driving in poorly lit areas and again, Hyundai won't do anything about it.

Car was driven 600 miles without issue on Sunday. Car was started Tuesday morning (outside temp 13F), driven a short distance, no issue, idled about 5 minutes, put in gear and attempted to drive. There was a severe lack of power, transmission was reluctant to shift, had to manually shift at 3500rpm. Was eventually able to reach 55mph in gear 5, upshift go gear 6 resulted in loss of speed. There was no response from accelerator. Pulled off highway, stopped engine, restarted, no change, still no power, transmission still would not shift. Drove about 5 miles to nearest exit, called for tow truck. Car was idling for about 45 minutes while waiting for tow. Eventually shut down engine, restarted car, miraculously it worked normally. Lack of transmission shift and engine power was not accompanied by any dash lights, warnings or notifications. The car simply decided it did not want to go, 5000 miles on odometer.

I attempted to get this recall Hyundai campaign 236 DCT reprogram fixed at Porter Hyundai in Newark DE and Durst Hyundai in Durham NC. Neither dealer could schedule for 2 or more months from now (Jan 17 2023) until March 16 2023. This is two months at least and I do a lot of freeway driving. Losing power would be catastrophic. The NHTSA notice says to file a complaint if this is not covered in a timely manner. Two months from mail notification is not timely, especially since this is a known problem for at least a year.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while starting the vehicle, the transmission failure warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The dealer informed the contact that the vehicle was included in NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,553. Parts distribution disconnect.

Transmission problems , car went into limp mode.

On three separate occasions the engine developed a misfire after driving approximately 90 miles in inclement weather. During this time period the transmission began to make hard upshiftswhile accelerating and when down shifting the transmission felt as though it would lurch or surge between gear selection. Use of paddle shifter to manually select gears would result in limited acceleration after the transmission returned to the drive mode. The transmission would not downshift on its own after the paddle shifters were used unless the floor shift select was manually placed in neutral. Then normal operation would resume.The vehicle was returned to the dealership and had the transmission software update performed. This did not resolve issues. These incidents began in October of 2022 and the vehicle was was put in for service the second week of November. It remains in their possession as of 01/06/2023.

The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that after starting the vehicle, the transmission would not engage when shifted to reverse. The service engine warning light was illuminated. The contact stated that the vehicle stalled while entering the dealer. The vehicle was diagnosed, and the contact was informed that the failure was related to the NHTSA Campaign Number: 22V746000 (Power Train) and that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 8,220.

I brought in my 2022 Hyundai Santa Cruz to its first oil change at one of my local Hyundai dealers. the technician right away stated they needed to perform a software update otherways they would not be able to perform the oil change, I agreed to it, after 3 and a half hours I walk up to service technician and complained it was already taking too long, when I finally got my car the car would not work properly it would stall and on stop it would rev up still does that to this moment. I have to constantly keep foot on brake pedal otherways risk hitting the car in front of me. took the car to dealer where it was purchased and after 2 hours service technician stated there was nothing they could do for me, he stated Hyundai is aware and are working on a solution, he stated the car was not safe to drive and I should just park the car, my response was I did not purchase a car to have it parked in my driveway.

constantly states it does not work ever since the front license plate was installed. no way to disable it. it's either have a front plate or have no cruise control.

Radiator spewing coolant. Had not hit anything only driving on back highway. Dealer stated not warranty customer damage. Happened at 13,000 miles and vehicle less than I year old.

The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Santa Cruz transmission would not engage into drive. Therefore, vehicle could not move or be driven. Transmission seemed to be in neutral position. Had to be towed to dealer and has been there since July 28, 2022. Dealer gave a loaner vehicle. Still making payments on a new vehicle and not enjoying the ride. Who dropped the ball on this? Dealer seems as frustrated as I am.

While driving on a local highway, vehicle lost all power and stopped. It would not restart. Vehicle was towed to the dealer, and was they found found that the HIGH PRESSURE #4 FUEL INJECTOR IS STUCK OPEN, and REPLACED #4 CYLINDER FUEL INJECTOR AS REQUIRED. They also replaced the battery. Vehicle is 11 months old. If this had happened on the interstate, I would have been rear ended and possibly killed. No warning, just stopped. Vehicle had reported loss of power on a previous occasion, but nothing could be found.

Hyundai has failed to remedy this known transmission defect and is placing owners of the affected vehicles lives in danger. Reprogramming of the "fail-safe" driving capability does not fix the life threating issue. While driving on Interstate 89 in Vermont on December 7 every warning light on the dashboard illuminated and my 2022 Hyundai Santa Cruz slowed from 65mph to 40mph. I pulled of the road and turned the ignition off. Upon restart, the Santa Cruz seemed to perform normally. I now am afraid to drive the vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request? I'm open to allow the vehicle to be inspected at anytime. How was your safety or the safety of others put at risk? After pulling out onto a busy highway of 60MPH speed limit from a right on red light, the car only would accelerate to 17MPH nearly causing a multi-car rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle has been in service twice (going in time 3 on 12/14/22) for this issue along with other transmission issues. On the second visit the issue was identified and a fix was attempted but issues still persist. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? As of now it's only been inspected by a Hyundai dealership, and I have a case open with Hyundai and they are waiting to see what happens at 12/14 service appointment before moving forward with any other actions. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The transmission has been problematic since purchase. This 17mph max acceleration happened shortly after purchase and other issues have been persistent ever since. Holding gears with loss of power on interstate, rough vibrations at low speeds, holding gears to long, rough shifts, strange noises when shifting, and of course the max acceleration of 17mph / 3,000rpm and not being able to travel any faster being the worst / most dangerous.

Fuel tank opening actuator is getting stuck and fuel tank cannot be open or closed properly advice from Hyundai is to drive with open Tank that I do not consider safe

Headlights are dismal low beam is useless

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, the low beam headlights were not illuminating as needed. The driver used the high beam headlights while driving. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contact but provided no assistance. The failure mileage was approximately 4,500.

While driving down a two-lane highway at night (foggy conditions), the Lane Following Assist feature was turned on. There was a section of highway where a vehicle had previously driven through wet white paint. The paint was smeared toward the ONCOMING lane as if the vehicle had turned left after driving through the wet paint. The Lane Following Assist on my 2022 Santa Cruz detected these white paint tracks and immediately jerked the steering wheel to the left, INTO the oncoming lane. If there had been a vehicle in that lane, there would have absolutely been a head on collision. There was no opportunity to correct because the vehicle turned to the left so suddenly. This WILL cause crashes. All other safety features were also enabled. There were no known obstructions of safety sensors or cameras.

When accelerating from a complete stop the transmission skips within the first few RPMs. This also happens when coming to a complete stop. It feels like a stall or a stutter. Also does it when put into reverse.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while attempting to accelerate, the vehicle failed to respond. The contact stated that after letting up off the accelerator pedal, the engine revved up and the vehicle lunged forward. There was no warning light illuminated. The contact stated that the instrument panel background lighting was very dim for all the display functionality. The local dealer was contacted and informed that the failure had occurred intermittently, and while driving at various speeds. The dealer suggested that the vehicle be taken in to be diagnosed; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 37,000.

1st incident occurred October 19 2022.while driving 45 mph all of sudden vehicle lost engine power, can not accelerate. vehicle would not restart. towed vehicle to hyundai dealership service center.vehicle was repaired on November 2 2022. 2nd incident occurred on November 17 2022. while driving on highway speed limit vehicle engine lost power. vehicle would not restart. towed vehicle back to same dealership service center.

When I picked up my new Santa Cruz...a warning check transmission fluid came on when sales rep was showing how to set up truck. Went to service they could not find anything wrong. At 315 miles my truck became nonresponsive in middle of an intersection. and at the next 2 intersections on my way home. When I mean, nonresponsive vehicle would come to a stop and not go forward until I let off gas and depressed gas. Called dealer took in for service no problem driving to dealer. They could not find anything wrong. They did bleed the transmission fluid. I now see a recall describing my exact experience. I am afraid it will repeat. Took vehicle in for oil change and was notified of recall. They claimed to updated software. I have had since the first occurrence smaller episodes. I hope and pray software will fix problem?

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 50 MPH, the message "Pull Over and Stop Immediately" was displayed. The contact veered to side of the road. The contact stated that while attempting to shift into gear the vehicle failed to respond. The contact stated that the vehicle appeared as if the transmission was in neutral(N). The vehicle was towed to the residence. The vehicle was then towed to an unknown dealer but was not diagnosed or repaired. The vehicle was then towed to the second dealer where it was diagnosed that the transmission needed to be replaced and that the failure was associated with NHTSA Campaign Number: 22V746000 (Power Train) however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had been at the local dealer since September 23, 2022. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 2,950. The contact stated that an agreement was reached between them and the dealer to get a trade-in for a new vehicle. The claim is fulfilled on their part.

While driving, warnings were issued to check each of the driver assistance items and lights lit up on dashboard. Pulled over and turned off vehicle. Would not restart. Towed to nearest dealer. Sat for 2 weeks until they could look at it. Told to rent a car in meantime. Diagnosed as faulty TCU. Replaced TCU. Went to pick back up and would not start. Clicking noise heard from engine compartment. Left vehicle and was provided loaner card. Cannot identify cause. Vehicle sits.

The contact's husband owns a 2022 Hyundai Santa Cruz. The contact stated that after her husband parked the vehicle in the driveway, he exited the vehicle and went into the garage when the vehicle unintentionally rolled forward into the garage and crashed into her vehicle. The contact's husband did not sustain any injuries, and no medical attention was received. No police report was filed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred with the "Shift To Park" message displayed while the gear shifter was shifted into park(P). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,700.

My residence is located in a dip..I can't say valley..this new Santa Cruz won't go up the hill even with the turbo engine the grade is not much.. a honda accord goes up easily.. the Santa Cruz revs and petty much stalls and I have to pump the accelarator and not sure what is going on with it.. there are no recalls and so I don't know what is wrong with it.. now I am forced to think of selling it and getting another one..

WHILE DRIVING ON THE 405 FWY MY VEHICLE WOULD NOT ACCELERATE PASS 20 MILES IT WAS 11 PM SO NOT MANY CARS ON THE ROAD , I HAD TO DRIVE WITH MY HAZARD LIGHTS ON 17 MILES TO GET HOME , I AM TAKING IT TO THE DEALER TODAY. NO WARNING LIGHTS , OR MESSAGES CAME ON DURING THE WHOLE ORDEAL

lost of power while driving at 45 mph. no engine warning.

The washer fluid nozzles are not adjustable and the fluid while spilling still only sprays about 3 inches up from the bottom of the windshield. All fluid stays below the wiper so the window cannot be cleaned. When road grime or bugs get on the windshield I have to stop to clean.

WHILE DRIVING ON INTERSTATE 95, MY 2022 HYUNDAI SANTA CRUZ STARTED TO SHAKE VIOLENTLY AND LOSE POWER. AT THE SAME TIME LIGHTS CAME ON WARNING ME OF AN ISSUE AND TO PULL OVER. I GOT TO THE SIDE OF THE HIGHWAY (WITH MUCH FEAR). I WAS ABLE TO TURN THE VEHICLE OFF AND TURN BACK ON. AFTER I SAT FOR 5 MINUTES WITH IT IN IDLE, I TRIED TO MOVE THE VEHICLE AND IT APPEARED TO GO BACK INTO A NORMAL STATE. I WAS ABLE TO CONTINUE MY TRIP, HOWEVER IT WAS SCARY TO LOSE POWER LIKE THAT. HYUNDAI JUST ANNOUNCE A RECALL - BUT APPEARS TO HAVE NO SOLUTION. THE CURRENT CONDITION IS THAT I AM AFRAID TO USE THE VEHICLE NOW BUT HAVE NO CHOICE. THE INCIDENT WAS MONTHS AGO, BUT I WANTED TO REPORT THIS NOW THAT A RECALL WAS ANNOUNCED. PLEASE GET HYUNDAI TO COME UP WITH A QUICK SOLUTION AS THIS IS DANGEROUS IF IT WAS TO HAPPEN AGAIN.

Hyundai Santa Cruz's have been having transmission problems that cause you to lose power while driving. This is a dangerous situation, the car will not accelerate and you are left in the middle of the road with no power to maneuver out of danger. I had to coast to the side of the road to get out of traffic. Hyundai announced a recall but Hyundai states that there is no fix at this time. Dealers are not able to perform any work as Hyundai doesn't have a plan to correct this dangerous situation.

My new car with less than 2000 miles stalled at a traffic light on Southlake Blvd. in Southlake, TX. It just died and would not start. All the electrical warning lights were flaring. Every time I tried to restart it, it would try, shudder, and die. I was lucky not to get run over on that busy street. It was towed to the dealership and has been there a month exactly. They cannot figure out what is wrong.

While stopped at a stoplight in a turn lane, the dashboard gave alerts regarding lane assist being disabled and was giving other errors I don't recall. The vehicle would only drive 2-3 MPH through the turn lane and I was able to pull into a bank parking lot. After putting the vehicle in park, I could hear the engine slowly revving up and down. Two alerts were also sent to my phone via the My Hyundai app. DTC P213577 and C161386 I put the vehicle in park and powered it off. When I powered it on, it would give the same errors and rev up and down. I pressed the accelerator and there was no response. I had the vehicle towed to the nearest Hyundai dealership and they replaced the throttle body.

Low beam lights shine very low and only light about 20’ ahead. On Arkansas curvy country roads, it is difficult to see what is on the road ahead. I have talked to dealer and was told nothing can be done to improve them. Mine are LED. This has been a problem since purchase in April. I avoid night driving because of this.

I was driving on the highway (55mph) with my two children in the backseat. My vehicle started slowing down quickly even with my foot on the gas. There was no warning, no lights on the dash lit up warning me there was anything wrong with the car. The rpm’s we’re going up but it was like there was no power to the car. I got off the highway onto a side road as fast as I could do I wouldn’t get hit. Then I pulled off to the side of the road. I put it in park and turned it off. I tried to turn it back on and it would start. After a second attempt it turned on but was really rough and felt like it would stall. I used blue link to call for a tow truck. Then I called the dealership to tell them since I’ve only had the car for 9 months. I tried to turn the car back on and the dash said battery discharging due to electrical and it turned off before I could read the last word. Tonight checking my email blue link sent an email stating a possible condition with the engine control system. The vehicle was towed to the dealership where I bought the car.

Driving at 60 mph. Car stopped responding to accelerator. I was forced to pull off the road. Not a safe situation due to traffic. Turned off car and restarted. The car would then accelerate normally.. There was an error logged stating that " A possible condition with your Engine Control Module has been detected. A full system check is recommended to be done soon. Please consult your your local dealership to schedule an appointment. This is a common problem occurring on numerous Santa Cruzs.

Hyundia Santa Cruz was purchased Aug of 2021 and it has 5,655 miles on it. After making a stop, sometimes the Santa Cruz does not want to accelerate when pressing down on the accelerator pedal. While pushing more on the accelerator pedal to make the vehicle move, after a second or three elapses while still pressing on the accelerator will cause the vehicle to suddenly lurch forward at a rate of speed too fast and I have to immediately slam on the brakes to regain control of the forward motion of the vehicle to avoid hitting the vehicle in front of me. I took the vehicle to a dealership today (9/16/22). No codes or errors were found by computer check or by a technician driving the vehicle. Dealer comment on the paperwork "Unable to verify concern at this time". Next comment on paperwork, "There is a software update that will remedy this concern". I refused the software update, as I have read numerous comments from online forums of customers having issues after dealership upgraded software. If they are unable to verify the concern, how does the dealership know the software update will remedy the issue that they cannot verify the vehicle has. Dealership paperwork also states, "Shifting issue will continue if software is not updated". It is NOT a shifting issue; it is an uncontrollable/unreliable acceleration issue. This vehicle will be put in storage on 10/18/22 and not taken out of storage until mid-May of 2023. In May of 2023 I will investigate the software update in hopes that Hyundia will have a more stable software update.

When pulling out onto a major HWY, the vehicle lost power. Vehicle acted like it was in "neutral" but engine wouldn't rev when pressing gas and rpm was bottomed out. Vehicle then would not shift out correctly.

While driving down the road the transmission went out of gear and I lost all power to the wheels. After pulling over and trying to shift from park and back to gear it wouldn’t go into gear and I was left stranded on the side of the road at midnight after work.

On June 21, 2022 around 10:55AM, while driving in the center lane on I-75, close to Ocala, Florida, warning sounds and a message on the panel indicated, "Warning, stop the vehicle intermediately" . Doing 70MPH on heavy traffic with a huge truck to my right and cars doing over 70MPH on the left lane, the engine stopped responding with no acceleration to safely reach the emergency lane. The following seconds were simply very scary when all of a sudden my car was loosing speed quickly exposing me to be hit by cars that I'm sure were not ready for my deceleration. I was simply lucky to quickly coast to the edge of the road. Called Hyundai road assistance and after 5 hours on this black car, under sun and over 94°F a tow truck arrived. After 10 weeks, the car is still waiting for a new transmission at Jenkins Hyundai of Ocala, Florida.

Problem 1 - The vehicle has stalled twice at low speed (less than 5 mph). Both times I had just pulled away from a parking space, coasting (or slowing) before a STOP sign and the vehicle dies. It beeps loudly, says shift to Neutral and restart. It did restart both times. This happened both times while being in SMART mode. I drove it about a month in NORMAL mode between stalls and the issue did not happen. Maybe a coincidence, maybe not. I have had the Santa Cruz less than 2 months. Problem 2 - While accelerating away from a stop, it seems the vehicle revs and does not accelerate, almost like it is not in gear.

I have had this vehicle for less than 2 months, and the engine started knocking after about 800 miles. This seems to occur after putting about 100+ miles on the car throughout the day, letting it rest for a few hours between the long driving sessions. The knock occurs on first start up the next day. This is my second Santa Cruz that I have had in 3 months, as the first one did the same thing and they stated the engine has failed. Multiple calls to corporate and dealership visits and the issue is still occurring.

While driving the car today, we had no power above 2200 RPM. When we went to pull out from an intersection, the car just puttered into the intersection, forcing me to try to get the car off the road as much as possible to avoid being hit by oncoming traffic. Once I was able to get the car moving, we immediately took the car back home in hopes of getting this issue repaired prior to it being in an accident.

On 08/13/2022, I was driving from Miami, FL, already 2 hours on the road and like 9:45 PM I was driving with my wife on the Interstate I-95 in the City of Melbourne, state of Florida, and stop at the I-95 North Bound Rest Area to use the rest rooms and change driver seat with her. Then 10 minutes later we resume our travel and after entering the I-95 again, the vehicle suddenly went into some type of limp mode and lose power while merging in the I-95 and I had to do an emergency maneuver to the right shoulder to avoid being hitted by another vehicles. After stoping, I turned off the ignition and back on again, since I was on a place not too safe I continued the driving back home. No Check Engine Light was on whatsoever. The vehicle was driven normal for the next 20-30 minutes, then while driving State Road 192 and while driving 65-70 MPH, the engine stalled again. I had to stop in the middle of the darak and empty road on the right sholuder with my Emergency Lights on. I tried restarting the engine and the limp mode still and I got the Check Engine Light on and steady. I called pushing the button for the Hyundai BlueLink inside the car and nobody answer the emergency number. I verified the BlueLink application on my phone and then noticed a code for the malfuntion. DTC: P030100, DTC System: Powertrain, DTC Sub System: EMS After 2-3 minutes I was able to continue driving home, when I pushed the pedal I felt the condition like loosing cylinder power this time and I pushed hard, the vehicle then suddenly was able to accelerate as normal and I was able to get home. After that I was able to drive the vehicle but I am not sure it is safe or not. I contacted the dealer Holler Hyunday at Winter Park Florida, and they gave me an appointment for 08/23/2022. I need my transportation issue resolved before that date since is my only vehicle needed to work and make wages. As a note this happened driving in Smart Mode. I will contact Hyundai to escalate this case.

On July 31, 2022, I started the Santa Cruz normally, and my wife and I drove to the exit of our neighborhood (approximately 1?2 mile). I turned left out of our neighborhood, and proceeded downhill. After reaching a speed of approximately 25-30 mph, a car in front of me began to brake to take a left-hand turn. Upon applying the brakes, I experienced a catastrophic brake failure. The brake pedal felt hard as a rock, and even pressing the brake as hard as possible, I was able to achieve only 5-10% of normal brake effort, and the Santa Cruz slowed only very gradually. Fortunately, the car in front completed its turn before I arrived, or I would have been forced to hit the car or veer off the road to avoid a collision. I managed to exit the road on which I was driving within a few hundred feet, and turned onto an empty street on the right. At this point, I managed to stop the car, shifted to Park, applied the parking brake, and turned off the truck. I restarted the truck, at which time the display in the truck displayed warnings for “Check ESC” and “Check ABS”. Prior to this braking failure, I never observed any previous warnings that such an event might occur: - I have never observed any warnings related to ESC - I have never observed any warnings related to ABS - I have never observed any warnings related to brake fluid level - I have never observed any brake fluid leaking from the truck - I have never had any issues with braking effort At first glance, it appears that there may be some type of software or computer failure affecting the truck that resulted in a catastrophic loss of braking, which is completely unacceptable. Had this event occurred just a few minutes later, I would have been traveling at highway speeds and this failure could have easily resulted in fatalities. The truck continued to display the same warnings and the brakes continued not to work. As a result, the truck was towed to the dealer where it was purchased for evaluation.

Vehicle would not shift into any of the gears after turning on. Still waiting for details. dealer mentioned the transmission fluid pump failed

While driving between 30 to 40 MPH the vehicle jerks. It feels like the transmission is not getting in gear and it slows down. Then the engine and transmission kind of engage and it goes back to normal. I have tried to figure out as to when specifically it does it but it does it at different time and situations. I have not driven it again in the highway since when it slows down vehicles behind me have to slow down also. I have had some instances where the vehicle is to closed to me or not paying attention and when it happens I hear those drivers blowing their horns as if I was slowing down on purpose which I wasn't. My opinion is this is a safety issue since the vehicle could be hit from behind, have an accident, injuries or even death. I keep reading the issues with this problem and the complaints keep coming. Thank you

The transmission says transmission error check transmission oil immediately then does not move unless you shut the car off

Purchase the 2022 Hyundai Santa Cruz with under 30 miles. At 329 miles was driving on a road going about 40mph and the big Check Forward Safety System warning light came on inside the tachometer screen. The car started to slow down, and wasn't responding to the gas pedal. Then the dashboard had the following lights on: Check engine, front collision, downhill, EPB, Auto hold, traction control. Also the triangle with explanation point was on below the tachometer with a red bubble with the number 3 inside of it. Luckily I was able to roll into a parking lot. As the car was stopped and still running, without gas pedal working, the engine was revving between 1400-1600 rpms and the engine sounded very bad. The diagnosis light from the check engine light show up as POWERTRAIN - DTC - PO65312 Turned the car off and let it sit for a minute before starting again and only check engine light was on. Was able to drive home a couple minutes away and had the car towed to the dealership. Dealership had the car for almost 2 weeks and the paperwork just shows that they weren't able to duplicate the issue so they cleared the code. The service manager on the phone said they updated the system and said it was most likely an issue with the front radar system. Fast forward now the car has 3422 miles on it. Car was in the garage and I started it. It was running for under a minute and the same exact issue had happened as the first time. Same dash lights, same engine code. Had car towed same day to Hyundai dealer. A couple days later I was told the issue was the throttle body assembly. They replaced the throttle body, checked all the connections and cleared the code. Fast forward again to 4134 miles on the car. Was traveling on a parkway going about 65mph and the same exact issue happened again. Luckily I was able to get over and exit the highway all without the gas pedal not working. Three times with the same issue after being fixed twice is unacceptable.

During the 6 months since I've purchased this vehicle, the power has intermittently, stalled upon pulling off from a traffic light, or excellerating onto the freeway, or while turning and pulling up onto a supermarket's parking lot. It revs up loudly, but without any power nor excelleration, without any warning. I'm always afraid that someone will run into my rear end because drivers behind me have no way of knowing that my car has suddenly stopped being able to excellerate. It keeps making the loud noise as if it's no longer in Drive, or the right gear as I'm pressing down on the excellerator peddle. It does this for approximately 10 seconds each time that it has happened. Had car in for service, first maintenance appointment, and for them to find out what's causing the transmission to keep failing, and to correct it, last Thursday, on 7/21/22. I was told that everything checked out okay, and that they drove the car, and couldn't reproduce the transmission problem that I've been having. Well, everything is clearly not okay, whether it's intermittent or not. This is very dangerous, but unfortunately, I can't will this to happen at any specific time, that I'm able to get a service appointment, in order for it be reproduced by the technician. I left the dealership with no resolution to my most important reason for scheduling the service appointment. I left with an oil change, tire rotation, a fluid level top off, but was notified that now, I had a screw in one of my tires. Then, the very next day, I experienced it happen again. I'm very concerned, each time I drive my new car, about the potential for this sudden loss of power. This is extremely unsafe, scary, and anxiety producing. I should be enjoying my new car. I've searched Santa Cruz owners forums and other sites, to see if other owners are experiencing the same, or similar problems with their vehicle. Some say they've reported the concerns to dealership and to the manufacturer, with no response. Please help!

Complete transmission failure on the highway without warning. Issue occured at 12,237 miles on the vehicle. While traveling under cruise control at 75MPH on the highway in the far left lane and the dashboard lit up and told me to pull over immediately. There were no warning signs ahead of the failure. No warning lights or any mechanical noises/vibrations to indicate the transmission was about to fail. I had no drive and was unable to accelerate and had to make my way across 4 lanes of traffic without the ability to accelerate at all which was very dangerous and I was fortunate nothing happened to myself or anyone else. I pulled off to the side of the highway and once the vehicle was power cycled I had a check engine light. No drive was available and the vehicle refused to move under it's own power. The vehicle was immediately towed to a Hyundai dealership, who after a 2 week delay confirmed it was a total failure in the transmission. DTC Code: P1CD0 The dealership called it into the engineering team, and they stated there was a "fluctuation in oil pressure in the transmission and the engineering team recommend replacing the whole unit". As of right now I am still waiting on the transmission replacement.

My 2022 Santa Cruz experienced an apparent fault of the automatic transmission control during operation on a ~20 mile trip including city and highway driving. Weather was low 80s and dry. Symptoms were sluggish and delayed upshifting; loss of acceleration power. The issue was most noticeable while attempting to accelerate uphill; several times the vehicle topped out at 25-30 mph when going uphill and failed to accelerate further. As one of these occurred during moderate traffic while entering a highway on-ramp, I think this is a serious safety issue. I was able to pull to the side and eventually regained control of up/downshifting by placing the transmission shift lever in manual control - fortunately the transmission seemed to respond to manual up/down shifting and I was able to eventually accelerate to a safe highway speed (65mph). After a short ~2 mile drive on the highway I got off on the next exit and when stopped at the end of the exit ramp, turned the vehicle off and on. Following restarting the vehicle, automatic shifting seemed to operate correctly for the remainder of my travel (another ~20 miles of driving). During this malfunction I did not see any unusual indicator / warning lights on the dash or any indication that the vehicle wasn't in normal automatic driving mode. Reporting features such as the "vehicle health report" indicate that the vehicle had no issues, diagnostic messages or service due.

Left my neighborhood and as I pulled away from the stop sign the 1-2 shift felt abrupt, which has never happened before. No other issues were noticed until I got about a mile from home and my Santa Cruz wouldn't accelerate past 25-30 mph. The transmission wouldn't shift and the engine wouldn't rev past 3000 rpm. I pulled over at the closest spot I could find and restarted my vehicle and made it to work with no other issues. No warnings were present on my dash, and the problem seemed to remedy itself. I will keep an eye on it and also cross my fingers that this isn't the beginning of a DCT issue at 4300 miles.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving at undisclosed speeds, the vehicle lost motive power and failed to shift into gear. The contact was able to pull over and restart the vehicle. The “Stop Vehicle Immediately” message was displayed. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,200.

Engine stuttering at random like it is going to die out. And a major safety issue four times, so far, with less than 1800 miles on the vehicle, the engine has died mid drive and flashes error on dash that engine is off and to put in neutral and restart. The last 2 dates being 6/12 & 6/26/2022. The first engine shutdown started with less than 500 miles on the vehicle. Very unsafe on the road.

Was driving along and the truck said pull over immediately and the power train disengage . It slow down in a construction zone with no place to pull over and cars coming right at me . It stopped and was not able to get it at first to restart after four attempt was able to get it to startup but would not pull forward or backward restart again was able to pull forward and get it to go about 40 miles an hour to get off the road. Got it a mile to the dealership was told it will need a new transmission not sure how long to get it. No car or trucks to loan and no rent car to be had. Had to wait till the next week to get one and pay $150 in Tax money for a rent car and still make the payment on the truck this is so wrong .

Merging onto interstate and experienced loss of power. Slowly accelerated to 50 mph with gas pedal to the floor could not exceed 50mph. No warning lights just sudden loss of power. I had to drive onto side of the road to avoid being hit from cars behind me on interstate. Pulled over and restarted vehicle and drove normally back home.

2022 Hyundai Santa Cruz Limited, 2.5T with 8-speed DCT, with 11,765 miles. This has happened 3 times in a 3 day period. Upon accelerating from a stop, there was a complete loss of power. I applied more pressure to the accelerator and still no power. It seemed like the vehicle was out-of-gear or had an engine misfire. After about 10 seconds, a puff of thick, dark smoke came out from the tailpipe and acceleration resumed as if nothing happened. Upon coming to a stop and exiting the vehicle, there was a smell of burnt rubber coming from under the hood, but I could not locate the source. There have been at least 3 other instances in the last week where there was some hesitation when accelerating from a stop (again, it felt like it was in the wrong gear or there was a misfire) but not a complete loss of power and dark smoke like in the other instances. After each of the above instances, I attached an OBDII tool to look for error codes but there were none.

Vehicle took longer to start after pressing start button. Upon leaving my driveway, vehicle struggled to accelerate, taking nearly 60 seconds to reach 55 MPH. No warning lights indicated on dash. I manually changed gears with paddle shift, which did nothing. Also changed driving mode from "smart" to "normal" to "sport" which did nothing. Both from exiting my driveway, and later attempting to get up to speed on the highway after a stoplight a crash could have happened as the vehicle struggled to make it into the proper lanes in time. Vehicle is only 2 weeks old, 670 miles. Vehicle was not making any unusual noises. In summary, vehicle was barely accelerating despite peddle being all the way pressed.

Upon accelerating vehicle jumps rpms6000-7000 and does not accelerate. Vehicle needs to be turned off to function properly again, it gets stuck in high rpm’s with no acceleration.

Getting an error multiple times under 500 miles. It has been coming and going since 200 miles. Transmission system error! Check transmission oil immediately. This is going on with multiple Santa cruzs

The main concern is loss of power. Have non-turbo version and have no idea what is a cause of the problem. Probably is computer. Had this issue once or twice. Switched to Normal mode from Smart.

2022 Santa Cruz 764 miles. Washed vehicle April 1st with hose, water & soap bubbles in grill of DRL. I was told that its a lens cover & not the LED DRL, but it collects and holds water & soap. I can't clean in there. Field service engineer came out, deamed normal by Hyundai, grill & lens are not sealed. Unacceptable, water collecting by electrical component. Can't get behind lens cover to clean. Eventually im going to have a film in there, and DRL won't work as they should. If soap and water get in now, what happens during winter when it gets road spray from rock salt melting snow and ice turn things to a slush? Who's going to clean that? What happens when the water turns to ice? I mentioned windshield gets foggy and has to be cleaned inside, I was told to use my defroster to clean it. There is no defroster in grill. I'm seeing water collect by an electrical component and soap during a wash. Thats now, the winter road spray won't be as kind. Those are not individual lights, it's one component of 4 lights. The longer this goes on, the effectiveness of those lights will go down. That's not gonna help me at night. Those lights are expensive and you have to have the entire panel replaced. Im not a mechanic or body & fender man. Who's going to pay for that? But, the big question is, "why aren't these lights sealed?

On March 31, 2022 my Hyundai Santa Cruz SEL Premium flashed a warning to pull over immediately. The engine lost power. I had the gas pedal floored but it wouldn't move. I stopped in the middle of the road, shut the car off and turned it on again 3 times before getting the car to drive. The car sent an email saying it was a transmission problem. I called the dealership and had it picked up. They determined it was a bad chip on a pump for the transmission. Three weeks later, after numerous attempts to get an update, the dealership told me the Hyundai Corporation wouldn't allow the pump to be replaced. The dealership has to replace the entire transmission. The estimated date of arrival to California is June 16th! Then it will have to be shipped to Hawaii. This is infuriating. I leased the car 10/16/21 and it only has 2799 miles on it.

The low beam headlight position creates a "shadow shelf" in the middle of the windshield making visibility poor while using only the low beams. This is made worse in inclement weather. This is a hazard as the illuminated area distance is drastically less than that of most other vehicles.

I purchased a 2022 Hyundai Santa Cruz, Limited edition. The vehicle went into neutral while driving on a busy highway. There was no forward or reverse gear operation. I had to call the local police to block off the lane till a tow truck arrived. After 60 days the dealer finally located the problem. A ground wire to the transmission control module came loose and caused the vehicle transmission to fail. The ground ID Number was GE204 and is located inside the left front fender. This problem took 2800 miles to occur. I feel one ground connection should not cause this type of safety issue.

I was driving in a residential area, and my vehicle indicated that I should pull over immediately. During that time, the shifting was hindered and top speed was limited (below posted speeds). When I stopped, my vehicle would not move forward or backward again. This is the second time that this vehicle has had an issue where it would not shift or be able to achieve posted speed (the first time happened on an interstate highway and the top speed was about 40 miles per hour). This failure in being able to maintain appropriate speed and also not moving forward again after stopping is very concerning when in traffic. My vehicle was inspected, the high pressure pump was indicated to be at fault, and the transmission (housing the pump) was replaced.

Several times, when sitting at a stop sign or red light, I will press on the gas’s to go forward. The engine revs, the rpm’s go very high but there is little forward exceleration. This one time almost caused an accident as a car almost hit me because I could not make the car move faster. I have had the truck for just over two months and has happened many times.

E.ngine took longer than normal to start. After starting, I drove 1/4 mile and engine had no power at all. RPM would rev but no power. Pulled over and stopped. Restarted vehicle and everything returned to normal.

This car only has 150 miles on it. At 50 miles an hour the transmission refused to shift & the car RPMs surged with a loss of power. It remained at 5000 rpms with my fott OFF the accelerator. I then needed to manually shift out of automatic it to get it to drop the RPMS start driving again. It was dangerous & another person might not have known how to get going again & caused a chain reaction accident at highway speeds.

Sudden loss of power. I was pulling away from a traffic light. I stepped on the throttle and found the engine unable to respond. I had just enough power to reach 20 MPH. The engine never quit. No warnings or cautions were displayed. Pulled over and shut off the vehicle. Did a quick visual inspection and found nothing out of place Waited a few minutes, restarted and all is back to normal operating condition.

My Santa Cruz headlights have a dark shadow on the drivers side while driving at night. It is extremely distracting and it can be a danger. The blind spot is very obvious. It can lead the driver to look at the shadow instead of the road as well as a portion of the headlight projection is not illuminating the road. The 2022 Tucson has the same front headlight configuration and while searching the Hyundai forum, the same problem exists for that vehicle. This is a constant problem while driving at night.

Engine shut off on its own at low speed (4 mph) while driving in a parking lot and a warning light indicated to put the car in neutral and restart the engine.

While driving on a surface street, engine stopped responding while pressing the accelerator. Vehicle would not go faster than 28mph. Once turned off and restarted, engine acted normally. Vehicle is less than 1 week old with approximately 200 miles. This appears to be the same problem mentioned by multiple Santa Cruz owners on the following forum: https://www.santacruzforums.com/threads/loss-of-power-as-others-had.9477

Washer fluid does not distribute properly on the windshield especially at highway speeds causing the wipers to leave streaks in the middle of the windshield right in the driver's field of vision. The vast majority of the fluid hits at the base of the windshield and runs off at an angle towards the driver's side window. The only way to get it to clear is to pull over or slow down to less than 20 MPH (not always possible) or to pump a lot of excess fluid on the windshield to get enough in the middle to partially clear it. This puts the driver at a much higher risk of running out of washer fluid. I have actually run out of fluid once in this car already which is a big concern. I regularly fill my fluids and have only had this happen one other time in over 30 years of driving. I have checked the Santa Cruz owners forums and there are a lot of complaints for this same issue indicating there is a design flaw in the washer system or nozzle. I am asking NHTSA to please investigate this. I have owned many vehicles and have never had one that couldn't clear the windshield properly. I am attaching the dealer's repair invoice indicating they duplicated the concern and that it was considered normal as the nozzles are not adjustable.

Santa Cruz SEL Premium 70 miles on vehicle While driving at night at 40mph I tried to accelerate but the car acted like I was in too high of a gear. It would not go faster and I had traffic coming up behind me. Luckily I got stopped by a red light. Not being sure what to do I turned the car off and restarted. It ran fine after that. Car was in SPORT mode. Car not inspected, thought it was something I did since we bought it that same day. No warning lights or messages.

I accelerated at 10mph, the engine rpm's increased to 3000rpm but the vehicle speed did not increase. After I stopped at a stop sign the car accelerated normally. I did not restart the car. The car was in NORMAL mode.

iLOSS OF POWER. My hyundai t has 400miles on it. In the morning started driving very sluggish- felt the loss or 30% power. On a highway trying to pass the vehicle/merge into traffic- could not get up past 2.5K RPMS and get up to traffic speed -60 MPH. Felt very unsafe- had to quickly take the exit, as I was impeding traffic. Taking car to a dealership

Loss of power. Car in drive, no snow going to make a right turn on a busy fast street. Typical speeds on this street are 50 +, speed limit is 45. To get out in to traffic you need to have power to get up to traffic speed. So I hit the gas I say 1/4 throttle and started to make a right turn. I had very little power. The engine revved up to 2000-3000 rpms but car was moving really slow. Its took several seconds to get to 5-10 mph. Top speed was 39-40 mph. If you hit the gas it would just rev higher but no increase of speed. The bad part was the on coming traffic had to come to a fast stop and swerving around me because I was going so slow. To get to 39 mph took 30 seconds. This car is a turbo and does 0-60 in 6 sec. I almost got hit in the rear and caused an accident. I made a case # with Hyundai but not response in several days. When I finally got a response said take car to dealer. Well I did that the next day. Dealer found not trouble codes and drove the car for 3 days putting on 100mi, no issues. I had no issues until 2200mi. This web site below has many others with the same issue which are making complaints to NHTSA as of the last week. I do have dealer service reports I can summit at a later time. See this forum where many others have same issue. Search loos of power. https://www.santacruzforums.com/threads/loss-of-power-as-others-had.9477/#post-191382

When taking off from a stand still the Santa Cruz will hesitate.. Not all the time but it's usually when you need to get into traffic... It will lose power and finally take off...

As other owners have reported, there is an issue that happens, seemingly at random, when accelerating from a stop. The vehicle feels as if it’s stuck in too high of a gear and accelerates very slowly despite high RPMs. The maximum speed I could achieve was 16 MPH after keeping the gas pedal nearly floored for 3-5 seconds, which normally would have had me to nearly 60 MPH. This happened to me in rush hour city traffic on a busy street with no shoulder. The only apparent solution is to shut off the vehicle and restart it, at which time the problem resolves itself and normal operation is resumed. In my case this caused a brief traffic backup that extended through the intersection of two major arterial streets and lots of upset drivers behind me. This has only happened once (occurred on 2/10/22) since purchasing the vehicle new on 12/28/21 and having driven it approximately 1,100 miles.

I was passing on a 2 lane road with the gas pedal to the floor.  After I passed the vehicle, still in the passing lane i let off on the gas.  At that moment I had no power.  Had to brake and get back behind the vehicle I was passing.  Thank god there was no on-coming traffic, or I would not be here telling you this story. It took what seemed forever before I had power again.  Not sure what I did shifting gears or just timing out. I am aware of other people reporting a similar problem with no power on SantaCruzForums.com.  I am concerned about this moving forward. The car was new to me at the time, i thought i had done something wrong, then i read about other people having the same problem. I have had this occur since where it was not a issue, more of a irritant.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while accelerating from a complete stop, the RPM revved up; however, the vehicle would not exceed 25 MPH. The contact exited the highway and veered to the side of the road. The contact stated that as he turned off and restarted the vehicle, he was able to drive the vehicle with no further issues. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 1,200.

ALL DASH LIGHTS ARE ON WHILE DRIVING. OIL, ABS, TIRE PRESSURE, CHECK ENGINE. CAR IS AT DEALERSHIP NOW AND THEY ARE TRYING TO FIND THE PROBLEM. THEY HAVE BEEN VERY GOOD TO ME WITH A LOANER AND CONSTANT UPDATES. THEY HAVE BEEN IN TOUCH WITH CORPORATE AND THEY ADVISED THEM TO CHANGE SOMETHING IN THE ABS SYSTEM WHICH IS EXPECTED TO ARRIVE MIDDLE OF FEBRURARY. NOTHING TO DO BUT WAIT.

Halogen headlights too dim, even on high beams. Called dealership and was told they couldn’t switch to a brighter bulb. Was also told I couldn’t convert to LED headlights without voiding warranty; that if I wanted LED headlights I should have “purchased a higher trim model”. I purchased the SEL with activity package trim and you would think an almost $40,000 vehicle would have better headlights than this.