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VIN REPORT

5GAKVBKD8EJ3547622014 BUICK EnclaveLeather

Risk Score
39
MODERATE RISK
out of 100
7 Found
7 campaigns
289
Reported to NHTSA
Not Tested
See iihs.org/ratings
12 yrs
Made in UNITED STATES (USA)
F
Score: 48/100
Verdict & Risk Assessment
📄

Executive Summary

2014 BUICK Enclave was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 7 open recalls on record — these are safety-critical and should be addressed immediately. 289 owner complaints include 17 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 7 open recalls including safety-critical systems (Airbag system recall)
  • 17 injuries reported across 289 owner complaints
  • 9 complaints involved a crash — unusually high incident rate
  • Safety Systems is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
39/100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 3 detected
Critical deferred maintenance — safety-critical components overdue
+20
7 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
BUICK
Model
Enclave
Year
2014
Trim / Series
Leather
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
AWD/All-Wheel Drive
Fuel Type
Gasoline
Engine
6-cyl 3.6L
Doors
4
Manufacturer
GENERAL MOTORS LLC
Assembly
LANSING, MICHIGAN, UNITED STATES (USA)
GVWR
Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
BQuality64/100
Standard📍 LANSING, MICHIGAN

Produces Buick Enclave, Chevrolet Traverse, and GMC Acadia. Average recall rates.

Safety
F
Score: 48/100
Crash Test Rating20/40
Recall Safety15/30
Complaint History13/30
50/100High
  • Airbag system recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
Elevated
  • 3 complaint(s) involved a fire
High
  • 4 recalls on same component: Safety Systems
  • 2 recalls on same component: Electrical
  • 17 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Safety Systems
4 recalls202 complaints
Engine/Powertrain
1 recall28 complaints
Electrical
2 recalls26 complaints
Exterior/Other
1 recall3 complaints
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls
100/100
Critical Deferred Risk
Critical deferred failure risk — 5 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~144,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 12 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 12 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 12 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighDifferential / Transfer Case Fluid
Service interval: 4 yr · Vehicle age: 12 yr · Past due by age
Service Differential / Transfer Case Fluid immediately — already past the 50,000 mi / 4 yr interval
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 12 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 12 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 12 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
77 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 7 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 7 recalls is ~68%. Always ask the seller for dealer service records confirming each repair.

68%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

BUICK Recall Completion Rate — Industry Context
87%Fair

BUICK completes recalls at a fair rate (87%). If this vehicle has open recalls, follow up with a dealer — average remedy time is ~20 months.

Avg time to remedy open recall: ~20 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
20mo
#21V782000
Jul 2021

AIR BAGS:FRONTAL

SummaryGeneral Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Read full details...
ConsequenceAn inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Est. Repair Completion~78%

~22% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#21V246000
Aug 2021

AIR BAGS:CRITICAL FASTENERS

SummaryGeneral Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Read full details...
ConsequenceUnsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Est. Repair Completion~75%

~25% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V266000
Invalid Date

SEAT BELTS

SummaryGeneral Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Read full details...
ConsequenceIf the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Est. Repair Completion~58%

~42% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V223000
Invalid Date

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SummaryGeneral Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Read full details...
ConsequenceAn inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V092000
Invalid Date

POWER TRAIN:AUTOMATIC TRANSMISSION

SummaryGeneral Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Read full details...
ConsequenceIf a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V614000
Jan 2014

ELECTRICAL SYSTEM

SummaryGeneral Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Read full details...
ConsequenceIf the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#23V334000
Oct 2023

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

SummaryGeneral Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Read full details...
ConsequenceAn inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Est. Repair Completion~76%

~24% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
ELECTRICAL SYSTEM
12.3yr open
AIR BAGS:FRONTAL
4.8yr open
AIR BAGS:CRITICAL FASTENERS
4.7yr open
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2.5yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

01/10/2014
7 total campaigns
Safety SystemsExterior/OtherElectricalEngine/Powertrain
6
Part Replacements
1
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
4 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

100% of complaints about "ELECTRICAL SYSTEM" were filed AFTER recall campaign 14V614000 (2014-01-10) — the recall remedy may not have fully resolved the issue.

ELECTRICAL SYSTEM
100% post-recall
Recall: 2014-01-100 before · 30 after#14V614000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

1 in 17

17 injuries reported across 289 complaints — elevated injury rate for this class of vehicle.

Complaints
Safety Systems
5 crash12 inj202
Engine/Powertrain
3 crash2 inj28
Electrical
26
Other
1 crash1 inj10
Steering
8
Visibility
4
Brakes
4
Exterior/Other
1 inj3
2017
5
2018
14
2019
19
2020
12
2021
11
2022
3
2023
72
2024
103
2025
21
2026
4
165% trend in recent years (increasing complaints)
Stable -18%
91
Last 24 months
111
Prior 24 months
Electrical failure10
Engine stalling9
Fire/smoke8
Airbag failure2
Transmission slip2
Conditions Reported
Highway/high-speed (19)Startup (13)Rain/wet (13)Parking/low-speed (11)Cold weather (4)
289HIGH VOLUME
3
Fires
9
Crashes
17
Injuries
ODI #11724580UNKNOWN OR OTHER1 INJURY

The rear powered liftgate on a 2014 Buick Enclave unexpectedly fell without warning while the vehicle was parked and the liftgate was fully open. The liftgate suddenly closed and struck the operator on the head. There were no warning lights, messages, or prior indications of a malfunction before the incident. The impact caused a concussion that required emergency medical evaluation, including a CT scan and follow-up neurological care. The incident occurred during normal use of the vehicle while loading items into the rear cargo area. The liftgate system has not been repaired and remains available for inspection. The component currently appears to operate normally, and the malfunction has not been reproduced since the incident. No prior symptoms or warnings were observed before the failure. The sudden closure of a powered liftgate presents a safety risk because it can strike occupants standing beneath it, including adults or children loading cargo. The vehicle and liftgate system have not been inspected by a dealership or manufacturer since the incident.

ODI #11723114POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for repair; they said it was fixed. I left dealership at their closing time, started car, the car was shaking, called dealership/told them what was happening/they said bring it back on Monday—this was a Thursday evening after 6 PM! a. I had to drive this ‘shaking-car’ home approximately 35 miles away, while going about 30-40 mph/in a shaking car, seems car wanted to stop. Very frightening in the dark night. b.I had a wrecker come and take the car back to dealership. I do not care to deal with dealership after this—I changed to different dealership. c.About 3 years ago, while driving on US 8 outside of Rhinelander the car just ‘simply’ went off the highway; I quickly managed to bring the car back onto the highway blacktop. Is this for real? i.Until July 2025 I worked 40 hours/week and I believed and trusted that the repair services would inform me that I needed to beware of ‘this or that’; when usual car maintenance was completed. d.In 2019, going through a ‘Traffic Circle’ in Green Bay, WI area; this vehicle just would not stop (as I need to wait for cars coming from the left) and somehow, I made it through that circle without hitting another car or damaging this car! The police officer asked, ‘What happened?’ and I told him, ‘I have no idea what happened’. I was given a ticket for $175; that was mailed with a check before a certain date. i.Now, after reading all the ‘recalls and complaints’ I can understand ‘the why’ I had to endure driving with this vehicle’s unreliable mechanisms” throughout these years. 5)2021 Air bag ‘red light’ for Service recall Airbag/serviced. 2-19-2026 airbag another warning to replace again. PeopIe say this car looks like new. A 'lemon' buy

ODI #11718425ELECTRICAL SYSTEM

I own a 2014 Buick Enclave experienced two major safety‑related failures. First, while driving on the highway, the vehicle suddenly lost throttle response and triggered a check‑engine light with code P1682 (Ignition 1 Switch Circuit 2). After replacing the ignition relay in the under‑hood fuse box, the issue seemed resolved temporarily. A few weeks later, while stopped at a traffic light, the vehicle displayed “Traction Control Off,” followed by “Engine Power Reduced,” and began shaking violently. The engine warning light turned on, and the car became undrivable in traffic, creating a dangerous situation. A mechanic later confirmed no failure in the replaced ignition relay. The root cause may be a design flaw in the fuse box and its bottom wire‑harness connection, which is known to loosen because the two internal securing screws do not get tighten at all, its freely moving and not securing anything. This potential defect has reportedly affected multiple GM vehicles from 2013–2015, posing serious safety risks and potentially leading owners to spend significant money on repairs without resolving the underlying issue. In Buick Forum, thousands of customers experiencing the same issue, spending thousands and suffering financial implications and severe safety threat just for a careless design and carelessness in addressing a small design issue!!!

ODI #11715839AIR BAGS

I am not sure if I have the correct form. I puchased a 2014 Buick Enclave from Group 1 Toyota 20465 Southwest Fwy, Richmond, TX 77469. The dealership sold me this vehicle without addressing the safety recall. They claim it is not their responsibility.

ODI #11702565ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order initiated at 8:21AM). I explained the situation again, and was told that they'd perform a complimentary diagnostic test to determine the issue. The service advisor listed "Safety Recall - Driver Front Airbag Inflator May Rupture" [I did notify them that the warning light indicated it was the passenger side airbag]. At 9:00 AM I received a text message "To review the inspection and approve the recommendations": CUSTOMER STATES SERVICE AIRBAG MESSAGE CHECK AND ADVISE [Other]: DIAG, NEED 1.5HR DIAG TIME TO TEST CIRCUITS RELATED TO PASSENGER AIR BAG FOR CODE B0021 PASSENGER SEAT SIDE AIR BAD DEPLOYMENT LOOP. (NEED TOI REMOVE SEAT TO TEST)$389.93 -- yes, I approved. But when questioning why there was a charge for the resolving the recall issue, I was told, "It's a different issue than the recall." Then I was told they'd need to remove the seat to get to the wires/connectors for the airbag and that cost would be $519.90 BYPASS THE AIR BAG CONNECTOR UNDER THE SEAT BY SOILDERING THE 4 PIN CONNECTOR TOGETHER. INTERBNAL FAULT IN CONNECTOR CASUING HIGH RESISTANCE. Also add $44 Shop Charge. The "free recall repair" cost us $957.46 (I did ask for the military discount since this was totally unexpected and immersed with the planned costs for the holidays). I feel like this is unfair and inappropriate to charge customers for a service that should have been covered. I would have never come into the dealership had it not been for the recall

ODI #11701860AIR BAGS

I was notified of the recall May 10,2023 Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 by mail. I called my Buick dealer and was told they had the part. I set up an appointment and took my car in for the repair, and was told they made a mistake and didn't have the part after all and that they would let me know when they got it in. I guess now all I can do is sit and wait to be notified, however long that will take. 2014 Buick Enclave Leather [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11697684AIR BAGS

I got the notice air bag recall and gmc said it's passenger front seat side . They said it's discontinued and Wana use another 1 and charge me 500.00 plus labor. I just paid 398.00 for them to tell me this don't think that's fair what can I do if it's a recall I paid for nothing

ODI #11696042AIR BAGSCRASH2 INJURIES

I was involved in an accident that myself and my passenger were injured in due to our airbags not deploying and because of this we both hit our heads. I hit the steering wheel they hit the dashboard and side windows.

ODI #11696098POWER TRAIN,FUEL/PROPULSION SYSTEM

The vehicle began shuddering and losing power during normal driving. The issue occurs at various speeds, especially between 35–60 mph, and feels as though the car is slipping or will stall. A certified service center diagnosed a failing torque converter, which is part of the transmission/power train. The repair estimate was several thousand dollars. This failure poses a safety risk because the vehicle can suddenly lose acceleration or struggle to move in traffic. The service center confirmed the defect but stated there is no recall or assistance from Buick or GM. I have contacted Buick Customer Care and GM Executive offices with no response. The vehicle remains unsafe to drive.

ODI #11692521AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact became aware that the air bag warning light was illuminated more than five times. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that that GM Part Number: 13576628 (Module 16.712) needed to be replaced, and the contact was provided and estimate for the repair. The air bag inflator was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The contact stated that the failure had occurred several times. The failure mileage was unknown.

ODI #11682409AIR BAGS

I am submitting this statement regarding an ongoing issue with the driver seat airbag in my vehicle. The airbag warning light continues to illuminate intermittently. I have had the issue looked at multiple times by my mechanic. He has replaced parts underneath the seat in an effort to resolve the problem, but the warning light still returns. At times, the light will go off temporarily, only to come back on again later. I have noticed that the only way the light sometimes changes is when I move the seat back and forth. There is no other visible damage underneath the seat, and no other cause has been identified. Despite repeated repair attempts, the issue remains unresolved, and I am concerned about the reliability and safety of the airbag system.

ODI #11680160AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer however, the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

ODI #11679394AIR BAGS

Purchased vehicle almost a year ago with Mobile dealership telling me they were unable to have air bags replaced due to lack of parts from manufacturer. I have been in contact every few months with local dealership (Mullinax in Montgomery, AL) checking on status of recalled airbags. July 2025 I received a letter from General Motors to contact local dealer as airbags were available for recall. I did so and dealership confirmed part and scheduled appointment for repair for a month later. On date of appointment I was on time delivering vehicle as they confirmed it would take most of the day. Three hours later I was called saying there was no airbags available to me and that I would have to be put on a waiting list as one was ordered. I have read where these malfunction causing major damage to vehicle which dealerships and GM do not cover. I cannot afford this type of damage and don't understand how a month goes by where you have the part and then on the day of repair you don't.

ODI #11677297AIR BAGS,SEAT BELTS

Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan stated that they refused to do it because they thought we were in an accident but you can clearly see we were not in an accident. The vehicle was also sold to me by a dealership that did not disclose the airbags had a recall and I did not find out until after the purchase was made.

ODI #11675162AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was already performed; however, the air bag warning light was constantly illuminated. The contact stated that an unknown part was replaced on the battery. The contact was informed that the sensor failed to function as intended. The contact stated that other local dealers had no parts to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool showed no open recall.

ODI #11668918AIR BAGS

See attached document for complaint. In June 2023, I received a safety recall from GM, identified with the number N232404980, informing me that my 2014 Buick Enclave SUV, VIN : had a dangerous defect in the front-driver airbag inflater. The letter stated that the necessary parts to repair my vehicle were not available on that date. For the past two years, I have been calling the dealers closest to my address, and they always give me the same response: "We don't have that spare part available yet" and that I should keep waiting . Two years have passed since their recall, and they still have not resolved my problem. Therefore, I am writing this letter so that you know that I am awaiting soon repair, and also to record that they are aware of the situation and that, therefore, GM is responsible for any safety issues that may arise due to your failure to guarantee the means of correcting the aforementioned defect in my car.

ODI #11667732AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11665713AIR BAGS,SEAT BELTS

The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed a poor connection and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the diagnostic test was performed, the seat belt warning light was not illuminated at start up. The manufacturer was notified of the failure. The failure mileage was approximately 85,500.

ODI #11645601AIR BAGS

I received notice of this recall June 2023. Today still no resolution. My car display often shows SERVICE AIRBAG SOON but I'm still waiting. Why should it take 2 years for a resolution?

ODI #11645321AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that while driving at an undisclosed speed, the message "Service Air Bag" was displayed. The air bag warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V334000 (Air Bags); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 180,000.

ODI #11643310AIR BAGSCRASH

The contact owns a 2014 Buick Enclave. The contact stated that while his wife was driving at unknown speeds in the snow, the brake pedal was applied, but the vehicle slid and crashed into an unknown vehicle. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire or injuries. A police report was filed. The driver was able to drive away from the crash. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 163,000.

ODI #11640513AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11637565AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11635211POWER TRAIN

At 85,000mi my transmission failed while driving on the highway. The dealership kept the transmission so it can not be inspected. This was extremely dangerous with my whole family in the car too. No lights illuminated on the dash board just rpm flew up with the vehicle not moving. There were no indications that anything was going to fail. No stored or active codes were detected in the vehicle. The issue I was told was the problem was #16-NA-013 No Reverse, No Third. This issue is supposed to only be on 2016 vehicles and mine was the first. The dealership stapled this #16-NA-013 document to my invoice. The only fix was an entirely new transmission for $7500.

ODI #11634537AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11631464AIR BAGS

See attached document for complaint.

ODI #11630209POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

The Service Air Bags indicator has been on for 3 years and I have tried to get this taken care of with Buick, East Side Madison as I have indicated on another complaint form December 06 2024 NHTSA ID Number: 11629225. Now, today my daughter tried to open the door and the car's electrical system went haywire and would not let her out. I had to manually get a key to unlock the door. The electrical system is now not functioning correctly. A relative just had the same thing happen, couldn't get out of her car, the car started on fire and she couldn't get out and was burned alive. I would like the manufacture to repurchase this car as soon as possible. It is not safe and I am afraid someone is going to get killed in this car if it is not taken off the road. Please let me know if we can get this done without lawyers involved. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11629223AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated while driving at an undisclosed speed, the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts to repair the vehicle was on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 147,000. Parts distribution disconnect.

ODI #11629225AIR BAGS

I have been trying for 3 years to get the airbags replaced that have been recalled due to safety concerns with Buick Service East Side Madison WI at 5402 High Crossing Blvd for the last 3 years. They said I have to wait for a letter to come from the Manufacture, which has never come. I printed out a recall letter that said my exact vehicle has a safety issue with the airbags and are recalled. Buick Service said they have tried to order them and cannot get them in due to no ETA. This is not acceptable. I have been driving around for years with faulty airbags that I cannot find anyone to help me get them replaced. I am scared every day when I drive this car due to the safety issues with the airbags that no one has helped me with for 3 years. I continue to get the runaround. This is why I am calling and filing this today. My son gave me this car about 4 years ago.

ODI #11628322AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11623411AIR BAGS,SEAT BELTS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

ODI #11620189AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 174,000. Parts distribution disconnect.

ODI #11617832AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11617856STEERING,POWER TRAIN,WHEELS

For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off in the middle of calls and we have issues uploading documents. I called GM about the issue yesterday and they said because my VIN is not on the recall list that I have to pay for my car to be towed ($89 hook up fee plus $8 per mile) and I have to pay for any repairs. The airbag needs to be replaced as well because it has not been replaced due to the dealership saying they had not received the part and the appointment would be cancelled, so I quit making an appointment to have the driver's side air bag replaced.

ODI #11615153AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11612203AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11611586AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the message "Service Air Bag" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 109,000. VIN tool confirms parts not available.

ODI #11611628AIR BAGS

See attached document for complaint.

ODI #11611421AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

ODI #11611431AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V3344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11610819AIR BAGS

I am filing an online complaint per the NHTSA's instructions on this recall if the manufacturer has not released a remedy yet. It's been well over a year.

ODI #11610378AIR BAGS

See attached document for complaint.

ODI #11609649AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of: NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11609455AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that the passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 158,236. VIN tool confirms parts not available.

ODI #11609227AIR BAGS

I have been waitting over ayear for this recall I need to sell this vehicle and cannot because fo the open recall Can someone help me?

ODI #11609160AIR BAGS

Unable to trade-in my vehicle with the open recall that has been 15 months. The resale price to a private buyer or second tier auto dealer will only yield a sales price of less than half of the cars value.

ODI #11608521AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11608175AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that a second letter was received in February stating that the part was "Now" available, but after scheduling an appointment with the dealer, the contact was informed that the part was not yet available. VIN tool confirms parts not available.

ODI #11608260AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11607842AIR BAGS

I would like to sell my vehicle and dealership can't take it cause of the open air bad recall that I have been waiting a year now to get fixed still hasn't happened

ODI #11606790AIR BAGS

There is a safety issue with the airbag and there is no remedy offered by the dealer / manufacturer.

ODI #11606421AIR BAGS

I initially received the recall for this vehicle over 2 years ago. GMC has still failed to fix the problem with the air bags on this vehicle. It has been documented that these airbags have not only caused injury but deaths as well. I feel 2 years is too long to wait for the recall to be addressed. I have called multiple times over the 2 years to see if my recall could be addressed and I am told each time that they cannot fix the problem at this time.

ODI #11606509AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11606518AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11606586ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

The contact owns a 2014 Buick Enclave. The contact stated that while driving uphill, the messages "Service Stabili-trak" and "Traction Control Off" messages were displayed, and the vehicle lost motive power and stalled. The vehicle was later driven to the local mechanic, but the cause of the failure was not determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 109,000.

ODI #11606601AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11606034AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the message "Service Air Bags" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

ODI #11605272AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11604695AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11604023AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11603135AIR BAGS

The contact owns a 2014 Buick Enclave The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11602288AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11602313AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated intermittently and then remained illuminated constantly. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 140,000. VIN tool confirms parts not available.

ODI #11601248AIR BAGS

This has been under a recall for more than a year, and yet there is no remedy time in the near future. Calls to GM simply state that they do not know when they will be able to repair the vehicle. It seems that if GM is continuing to produce cars with airbags that they could at least replace those that are under the recall, rather than inserting them into new cars. Instead, they choose to profit with the new vehicles and leave those impacted by the recall driving in potentially dangerous, if not fatal, vehicles.

ODI #11600503AIR BAGS

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11600190AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11598237AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated intermittently while starting the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 104,000. VIN tool confirms parts not available.

ODI #11595663AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11595712AIR BAGS

Recall has not been done and is not ready to be done

ODI #11595722AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11595600AIR BAGS

I have been getting to many issues lately with my car, I have a family and two little ones we almost got accident today 06/20/2024 the car just suddenly stopped while I’m driving on the highway out of no where (traction control on) airbags issues and to many like every once in a while. I need to secure the safety of my family. I have contracted the dealership before they going to contact me but I haven’t heard from them. I need this fix before something happens worst happens to my family while driving this vehicle.

ODI #11593820AIR BAGS

My husband and I got this vehicle from a used dealership, which they did not tell my husband it had a recall on it before we got it or we never would have gotten it, on March 2,2024. I found out about the driver side airbag recall on March 21, 2024. I called GM dealership about the recall the same day I found out about it, and they ordered the part and told me they would call when the part came in. They called me back and we made the appointment to get the recall fixed on April 11,2024. On April 11,2024 I took our vehicle up to the gm dealership and got told that my vehicle recall wasn’t available yet, the recall was released for my vehicle in May of 2023. The lady that told me the recall wasn’t available yet said to call back on May 10, 2024. When I did they told me it still wasn’t available for our vehicle. I double checked the website on June 10, 2024, and it said there was no remedy available. Due to the driver side airbag being recalled and a big safety concern and I’ve got multiple children that ride in the vehicle as well and do NOT have another vehicle that will fit our whole family in it, I don’t really want to drive it around so nobody gets seriously injured if we were to get in a wreck, and I don’t want to put anyone else in danger by driving it around. I feel like it’s not being taken care of in a timely manner and the only reason I say that is because of the type of recall it has. I feel like the dealership doesn’t care about the safety of their customers. The dealership I took it to the people there were nice about everything so there wasn’t any issues there, it’s purely the fact that they don’t seem to know when the recall will be available, and don’t seem to be in any hurry either.

ODI #11593835AIR BAGS

The contact owns a 2014 Buck Enclave. The contact stated that while the vehicle was being serviced under an unidentified recall, the local dealer diagnosed the vehicle and determined that the air bag needed to be replaced. The air bag warning light was illuminated. The contact stated that the repair was not covered under the recall associated with the VIN. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.

ODI #11593352AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11593184AIR BAGS,UNKNOWN OR OTHER

The recall has been active on my vehicle for over a year now with no means of fixing the issue. I have contacted buick dealerships in my area and they have stated they have no ability to repair the recall and do not know when or if they will be able to. I do not know what my options are as my vehicle is still financed through my bank but I do not feel safe driving it or having my children in the car.

ODI #11593036AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11592110ENGINE AND ENGINE COOLING

The contact owns a 2014 Buick Enclave. The contact had received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The contact had not experienced a failure with the air bags; however, while driving at an undisclosed speed, the engine started overheating with the engine temperature hot. The contact added coolant until being able to get to the dealer. The vehicle was not diagnosed by dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11592214AIR BAGS5 INJURIES

The contact owned a 2014 Buick Enclave. The contact stated while driving at approximately 65 MPH, the vehicle was crashed into the driver's side front and driver's side passenger doors by another vehicle. The contact stated that the crash pushed her vehicle into the guard rail on the passenger side. The contact stated that there were no serious injuries to the other four passengers, but all were transported by Emergency Services to the hospital for examination. The contact stated that she and the other passengers only had bruises. The contact stated the state police were on the scene and filed a report. The contact stated that both vehicles were towed to an impound lot. The contact stated that none of the vehicle air bags had deployed in her vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

ODI #11591636AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11591349AIR BAGS

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11590605AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that upon starting the vehicle, and while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

ODI #11590448AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11588682AIR BAGS

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11588227POWER TRAIN,ENGINE

I bought the vehicle in December 2020 from a dealership in Mason, Ohio named Borcherding Buick GMC. I asked, specifically to make sure the vehicle did not have any issues, especially transmission issues and for this to be researched, as well. I was not made aware of Bulletin No.: 18-NA-358, which affected Buick Enclave models from 2014-2017. I purchased the vehicle and sent a wire transfer for the purchase price to the dealership through my bank, USAA. We began experiencing transmission slips about a year into the ownership, and I had my mechanic look into the issue. He had just replaced the transmission on my wife’s 2011 Dodge Grand Caravan previously when it experienced a catastrophic failure and had to be replaced. This is the reason I asked to make sure the transmission on the 2014 Buick Enclave was working correctly and properly and there were no known issues. The mileage of the vehicle was under 60,000 miles at the time of purchase, so this should not have been an issue for the vehicle at all and the previous owner was, apparently, an elderly woman who had the vehicle serviced at the shop, but I cannot confirm this. The point being, there was a known issue with this vehicle that was not disclosed to me that General Motors was aware of and could have led to me not purchasing the vehicle. We needed an SUV to drive my wife and daughter(s) to and from volleyball tournaments and something that we did not have to worry about. The result is a replacement transmission paid for by me out of pocket by a GM dealership. GM refuses to acknowledge their faulty transmission. The rebuilt transmission is experiencing the same issues the old one was and GM wants me to take it in and have it “looked at”. The transmission is faulty! They know this and they refuse to reimburse my costs and refuse to acknowledge the dangers this transmission imposes to drivers and our families! Please investigate this transmission and their engineering.

ODI #11587627AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11586684AIR BAGS

A safety recall for the airbags has been issued for a long time and there is still no fix? Kindly impress on the manufacturer to please fix this safety issue to prevent avoidable harm to drivers and passengers on these vehicles.

ODI #11586720AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11586262AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 23V334000 (Air Bags) and the recall repair was performed. The contact stated that after the repair was performed, the driver’s side “Air Bag Service” warning light remained illuminated. The vehicle had not been taken to the dealer for additional diagnostic testing or repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,500. The contact stated the main concern is the service warning message light comes on every startup as well as randomly while driving the vehicle.

ODI #11586358AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11585093AIR BAGS

It has been a year since my recall and there has been no update on resolving this known safety issue.

ODI #11584034AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11583586AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 22V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11583640AIR BAGS

I was notified of the Takata recall in either May or June of 2023. I was told that the remedy was not yet available. I have been calling the dealership repeatedly. I called again today but was told that they need to order parts to complete my recall and that there hadn't been a fix or parts available to conduct the recall until February of 2024. Given the age and mileage (over 142,000 miles) I am very concerned about the recall not having been performed on my vehicle.

ODI #11582517AIR BAGS

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11581783AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11581119AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11580885AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11579947AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11578639AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11578497AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11578037AIR BAGS

GM refuses to replace the part, refund the vehicle, or replace it.

ODI #11577838STRUCTURE,VISIBILITY/WIPER

Blind spot is extremely large between the front windshield and side windows, because of the enlarged side view mirror housing. Entire vehicles and people can dissappear into these spots rendering them invisible to proceeding motorist.

ODI #11577284AIR BAGS

See attached document for complaint

ODI #11577401AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11577168AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

ODI #11576835AIR BAGS

See attached document for complaint

ODI #11576693AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11575043AIR BAGS

We received a letter from General Motors in June of 2023 advising us of the recall associated with our vehicle (airbags that could inflate and kill occupants) and promising to remedy the issue at no charge. However, it has now been 9 months since we received notice and still there are no parts available to fix this issue. It is clear that General Motors is not trying to remedy this matter and simply hoping that people will sell their cars before someone or many people dies from this defect. What is the NHTSA doing about this? We need more than a nice web page - we need you to hold GM accountable. Please get them to fix this issue.

ODI #11574852AIR BAGS

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11574705AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 55 MPH, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

ODI #11572682AIR BAGS

The manufacturer sent a letter dated June 2023 for NHTSA recall 23V334 / GM recall N232404980 involving the potential for explosive rupture of the driver's side front airbag. At the time of issuance, no remedy was yet available and the manufacturer indicated that there would be follow-up communication once a remedy was available. As of the morning of February 19, 2024, both NHTSA's website and the manufacturer's website report that a remedy is still not available. Also, we have received no further communication from the manufacturer for this recall. We will be contacting a local dealer for additional assessment and guidance, but are concerned that the manufacturer has not been more assertive in addressing this recall.

ODI #11572795AIR BAGS,UNKNOWN OR OTHER

I have received four Recall Notices (dated June 2023, 08/21/2023, 09/19/2023, and 10/17/2023) relative to the Drivers Air Bag Inflator May Explode. I have reached out to the dealer to schedule the free recall repair to no avail. Each time they have informed me that parts are unavailable. It now has been several months since they have not contacted me for repair or resolution. Occasionally, the Service Airbag indicator light of the vehicle comes on. Meanwhile, I continue to drive this vehicle at great risk of injury and death. Request help in getting the manufacturer and dealer to expedite in fixing the problem. Thank you.

ODI #11571680AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11570499AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11570533AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The passenger’s side air bag warning light was illuminated. The vehicle was taken to an independent mechanic who repaired the wiring related to the air bag system that caused the warning light to turn off. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11570283AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11569894AIR BAGS

I contacted GM and they referred me to file an online complaint with you. We are part of the airbag recall on our 2014 Buick Enclave that can result in serious injury or death. It's now been almost a year since we were notified and there has been no follow up communication or a timeline for which this will be fixed, which is completely unacceptable. This is our teenage daughter's car and we do not feel comfortable with her driving it. We cannot sell the car because no one wants it and we cannot afford another car. The lack of communication from GM is frustrating. I would like someone to communicate what the realistic timeline is for the airbag to be replaced. We even offered to replace it out of our own pocket or just have it removed, which they will not do.

ODI #11569958AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11569319ELECTRICAL SYSTEM,AIR BAGS,ENGINE

The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The contact also received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

ODI #11568959AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11568989AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11568729AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11568499AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11567185AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11565954AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11566033POWER TRAIN,AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that while driving at various speeds and decelerating to make a turn, the vehicle experienced a hard shift. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was taken to an independent mechanic, where the same assessment was made, and the contact was informed that the vehicle was operating as designed. Additionally, the contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

ODI #11564128AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11563315AIR BAGS

The contact's granddaughter owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11562610AIR BAGS

The contact's partner owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11562349AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that the airbag warning light was illuminated upon starting the vehicle. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

ODI #11562158AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11561930AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11561058AIR BAGS

I received a recall notice in June 2023, contacted the local dealer, Donaldson Buick on August 17, 2023. Donaldson Buick, Silsbee, Texas 409-978-8662, told me the recall part was not available. Today, December 20, 2023, I called the Buick Customer Assistance Center, 1-800-521-7300, and spoke with Stephanie in Michigan, again I was told the part was not available. I am [XXX] of age and fear the danger concerning this recall. The Air-Bag if ruptured may cause metal fragments to pass through into the vehicle, which may result in injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11560687AIR BAGS

Please do more to have this company fix their recall. I can't believe more is not being done.

ODI #11560071AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11559914ELECTRICAL SYSTEM,AIR BAGS,ENGINE

My Vehicle stalls for no reason. The engine power is redused, stabilitrack, and traction control lights come on. The vehicle stalls in the middle of traffic. The brake and steertng wheel don't work when the engine stalls. The seatbelt and airbag light comes on. I went to get that repaired and the dealer told me that the repair time period had expired.

ODI #11559631ELECTRICAL SYSTEM,WHEELS,ENGINE

Engine reduced, traction control, and stabilitytrak lights came on 11/3/2023. Car died on me while I was sitting in traffic. Took car to Firestone on 11/9. They stated car needed oil change and tune up. On 11/17/2023 while in the line at a drive through lights came on again and car died in drive thru. Car was towed back to Firestone. Firestone said it was pulling codes they didn't know and the car needed to go a Buick dealer. Towed car to Bob Brown Buick on 11/24/2023 Bob brown said car just needed a battery. After one hour the car lights popped on again and car died in the middle of the street. Towed car back to Bob brown another diagnosis was completed and was told I needed a catalyst converter. Towed car to Midas and paid another diagnosis. Midas fixed 3 gaskets and sensors. Car died again driving down the street going 35mph almost causing an accident. This electrical problem is very dangerous and unsafe.

ODI #11559454AIR BAGS

Recieved letter in mail to schedule to airbag recall. I scheduled to have recall replaced. The dealership told me it was available. After leaving vehicle. Dealership advised they don't have the part. They don't know when the part will be available. They part hasnt been available for a year. I advised them. This a an accident waiting to happen. I'm driving a vehicle and the airbag is defected. Myself and kids can be injured at anytime. They had no answer because they don't know when the part will be available. I believe this is uncalled for. The vehicle is paid off and it's in excellent condition.

ODI #11559111AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11558765AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11558572AIR BAGS

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11557387AIR BAGS

I called Integrity Buick of Chattanooga TN and asked about replacing the recalled airbag and was told there is no remedy and could not fix. Can the airbag not be replaced? This recall sounds dangerous and I am very concerned. What should I do about this - can this problem not be corrected? Do I have to wait until there is a fatal incident? Please advise at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11556263AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to remedy the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11556054AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11555441AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11555263AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11554822AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11554885AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11554901AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11554386AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11554391AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11554220AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11553741AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11553833AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11552968BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCECRASH

On high power down only to 30 mph on highway. Cars hard to brake and swirl, causing rear end and sideswipe.

ODI #11552969AIR BAGS

It has been over a year to get my air bag repaired. Still has not been done.

ODI #11552657AIR BAGS

Recall Incomplete, remedy not yet available. This is unacceptable as we are still driving the vehicle.

ODI #11552262AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11551838AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11551349UNKNOWN OR OTHER

On a few occasions, while driving, the car will shut completely off. In these incidents, wrecks could have been caused. I almost ran in ditch one time and almost hit a stop sign because the steering wheel wouldn’t turn since the vehicle was cut off. The latest incident happened on 10-22-2023. On several occasions, while driving, the traction control light will come across the dashboard “traction control off”, immediately after the engine light will come and another alert come across the dashboard “reduced power. As you pull over or begin to stop, the car will shake really bad and another alert will come across the dash board saying “service stabilitrak.

ODI #11549818AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11549160AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number :23V334000  (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11547116AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

ODI #11547136AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the message "Service Air Bag" was displayed. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,100. VIN tool confirms parts not available.

ODI #11546431AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11545418AIR BAGS

If you look up the GM Recall and the Vin# of my car, you will know that I am writing to you because I received the notice about my 2014 Buick Enclave has a Safety Recall. My name is [XXX] and I am very concerned about all of this. I called my car dealer today after I read the letter, and basically which Im sure you already know that there are no parts available to fix this problem. A problem that could mean life or death. In you Important safety recall dated June of 2023 you stipulate this too, "in these vehices, the front-driver airbag inflator may contain supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants" That would be me, or my family or my grandchildren. So I called my Buick dealer and they were very nice, but they did not know about the paragraph that I stipulated above, because they said it doesnt say that. Well it does and they seemed surprise about this. I am concerned this could kill me or someone I love and you dont have any parts, or you dont know when anything will be done to fix it, or what I should do. But you know that it could kill me or some one in my family. What kinda of answer is that? I am afraid to drive my car, what am I suppose to do about that. How do I get to work, how do I live, how do I get to go see my grandkids or go to the doctor, or anything for that matter. You said it yourself "may result in injury or death to vehicle occupants" So what are we suppose to do, there are all these people that are in the same boat as me. Do you drive your car and get a chance to be killed or do you not and then how are we suppose to go on with our lives. You need to address this matter NOW before some one does die. Then what will you do? It will be the biggest law suit ever. I need to hear from you and soon. I am worried, scared, if you don't understand and not just for me but for all those people who are driving around in there nice car, that is a time bomb waiting to explode! Do the right thing!!! Get the parts now, or give people cars to drive that are safe until their cars are fixed, something needs to be done immediately before someone dies. I am going to be honest here, I am worried, the light has been on and off in my car for awhile. I saw the news about GM not wanting to offer refunds for the cars being fixed, that you were not going to address it, but somewhere they got to you and said you have to address it. And this is what you send us, you need parts but we dont have them and we dont know when we will get them and then not even halfway down the paper you say! "Why is you vehicle being recalled?" and you go on to say "May result in injury or death to vehicle occupants! I want an answer and I expect one soon. I don't want to die, and if my car needs fixing FIX IT NOW!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11544797AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11543605AIR BAGS

GMC has not fixed this in a timely manner; there are no parts available and no remedy available. The car is not safe to drive with this airbag recall.

ODI #11543369AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11543470AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11542608AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11542644AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11541530AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11540146AIR BAGS

The contact owns a 2014 Buick Enclave. The contact was notified after a state inspection about NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11540162AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

ODI #11539313AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11539322AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed the parts was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11538998POWER TRAINCRASH

GM has known about the issues with their transmission in the 2014 -2017 Buick Enclave models. They were found under NHTSA Technical Service Bulletin: 18-NA-358 dated October 2020. I have reported this problem to GM, with the information that they requested. The issue here is that the manufacturer currently has a class-action lawsuit filed against it and will have another if they refuse to acknowledge the failures of their transmission in this vehicle. The following expert from the TSB states the following: Some customers may comment that the vehicle may have a severe launch shudder in 1st gear from a stop, or while driving along when in 4th gear, or during the 2-3 upshift or 3-2 downshift. Some customers may also comment on one or more of the following conditions: • Flare • Slide/bump • Slip • Harshshift The problem here is that with the advanced knowledge they had, they knowingly and willingly refused to issue a recall on these vehicles, which has severe outcomes for owners. My wife, who was driving the Enclave was nearly rear-ended at highway speeds when the vehicles behind her were in proximity to her slowed vehicle. The vehicle began to shudder and again when she began driving when the traffic moved. The transmission slips from gears and I verified this myself taking a test drive if the vehicle. This could have led to serious injury or death to my wife! GM refuses to provide any relief from this issue, nor do they wish to accept any amount of responsibility. My question is this, how can GM a take any part in a recall of a major safety component as the airbag system of a vehicle, regardless of mileage, yet they are not held to account for one of the largest components of a vehicle to get out of a hazardous situation when stopped or accelerating? I am asking the NHTSA to find GM sat fault for producing inferior transmissions in the 2014-2017 Buick Enclave and provided deeply discounted pricing or free remediation as a recall for these vehicles.

ODI #11537938AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11537224ELECTRICAL SYSTEM,ENGINE

Alternator produce too much electricity. Energy travels through Power cable. There is a 200 amp fuse attached to power cable. 200 amp fuse did not function. Sending too much energy two air compressor burning up air compressor. Melting also of power cable. Spitzer Buick of Findlay Ohio told me I was lucky I brought it in when I did "potential fire". Power cable is made in China according to the tag that's attached to the power cable.

ODI #11536348SERVICE BRAKES

The contact owns a 2014 Buick Enclave. The contact stated that he had received an unknown recall notification regarding the Service Brakes; however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal and the vehicle skidded. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

ODI #11534728AIR BAGS

The contact owns a 2014 Buick Enclave. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact took the vehicle to the independent mechanic and had an unknown sensor repaired. The vehicle was repaired but the air bag warning illuminated a second time. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) in June 2023 however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

ODI #11534030AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11533146AIR BAGS,UNKNOWN OR OTHER

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.

ODI #11533001AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11533040AIR BAGS

There is a deadly airbag recall and GM has no plan to fix the driver side airbag.

ODI #11532206AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11532253AIR BAGS

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11532033AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11531302AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11530584AIR BAGS

This recall has not been remedied yet

ODI #11530435AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11530099AIR BAGS

Takata Recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11529710AIR BAGSCRASH2 INJURIES

The contact owned a 2014 Buick Enclave. The contact stated while accelerating from a four-way traffic light at 5 mph, another vehicle's T-boned into the front driver-side tire. No air bags deployed. The contact sustained a cervical sprain and back injuries and the other driver had broken ribs and they both sought medical attention at a near hospital. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a body shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) on June 30, 2023. The failure mileage was unknown.

ODI #11529612AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11529396AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11528840AIR BAGS

Takata Recall. The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11528854AIR BAGS

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11524595AIR BAGS

THE AIRBAG LIGHT WOULD INTERMITTENTLY GO ON AND OFF AS A RESULT OF LOOSE CRIMPS IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS. THIS APPEARS TO BE THE SAME PROBLEM IN GM RECALL NUMBER N14030 (GFPE) NUMBER N-140030 NHTSA RECALL 14V118. I MADE A COMPLAINT TO GM UNDER case NUMBER 9-9401539892. GM REFUSED TO FIX THE PROBLEM BECAUSE MY ENCLAVE IS A 2014 MODEL AND NOT A 2013 MODEL. I WAS FORCED TO SPEND $318.27 WITH MARC MILLER BUCK GMC 4700 SOUTH MEMORIAL TULSA, OK 74145 918.663.4700 ON FEBRUARY 10, 2023. THE REPAIR TICKET FROM THE GMC DEALER PROVIDES: "CUSTOMER STATES THE AIR BAG LIGHT IS COMING ON AT TIMES. ELECTRICAL TEST HIGH RESISTANCE IN R & L SEATS CONNECTORS NEED TO SOLDER TERMINALS AT CONNECTORS. CONTACT GM THRU POLICY EVALUATION TOOL, GM OFFERS NO PARTICIPATION AT THIS TIME. CUSTOMER CASE 9-9401539892. CHARGE: $318.27" INVOICE ATTACHED.

ODI #11523763AIR BAGS

Called local dealer they said call GM after 4 days received a call back from GM was told don't know when fix will be available , no loaner car, was told to sit and wait. So I have to make payments and pay registration while they take their time to find a fix. GM AND LOCAL DEALER VERY RUDE.

ODI #11493246SEAT BELTS

I was sitting in a drivethru line and reached down to tighten my seat belt because it felt lose and the entire steel cord that attaches the seatbelt to the front outboard seating snapped in half. There is a steel cord/cable that connects the pretensioner to the seat belt. This 1 inch thick cord was unraveled and severed. This gave me great concern because this cord was likely on the verge of snapping for many weeks prior to it snapping. A steel cord doesn't just randomly snap in half - so if I had I had a crash prior to it fully breaking - I could have been injured. In addition, I had to drive my vehicle with this defect until new parts could be ordered. I drove around for roughly 2 weeks with a non-functioning seat belt because I could not afford to rent a vehicle while I was waiting for mine to be repaired. When I took it to a shop for repair, they told me they had never seen anything like it in their 30 years of repairs. I have all receipts and documentation, and I have the original faulty part. To recap, I have never been a crash in the vehicle and cord snapping in half happened when I was sitting still and not moving. There is a recall on 2009-2014 Buick Enclaves for this exact issue, but my vehicle's VIN number does not fall within the recall. Specifically, the recall is for the flexible steel cable that connects the seatbelt to the front outboard seating may fatigue and separate over time. This is exactly what happened to mine, but it was not covered and I was never notified of the issue. I don't want someone to be in a wreck with a faulty/non-working seatbelt.

ODI #11475543ELECTRICAL SYSTEM,AIR BAGS

Stabilitrack continues to cause problems with the car. I was traveling 60 mph and the stabilitrack and check engine light reduce engine power and car is unable to drive over 40 mph. This is a serious concern when on the highway. When this issue is tripped the car shakes and runs roughly. This car continues to have air bag relay or electrical issues even after fixing the seat belt harness which was recalled. This has been repaired by the dealership no less than 3 times and it feels as we are replacing parts which do not fix the issue. Having the car slow and limp home on a highway is dangerous and happens without warning. The dealership dismissed the airbag light and the second look says repair is needed for safety. So frustrating GM.

ODI #11459425VISIBILITY/WIPER

My wipers would stop working. When they are on. I had to get them fixed. This is a safety issue and GM said it’s normal wear an tear.

ODI #11438640ENGINE

Loud engine rattling noise on startup of 3.6L v6 then check engine light came on. Carl Black GM Buick dealer replaced valve actuator solenoid, but engine still making the rattling noise on startup. Danger of timing chain and valve phasers not synchronizing causing valve interference with pistons and engine damage and failure in high speed traffic on Atlanta GA freeways and 2 lane side roads.

ODI #11435127AIR BAGS

PASSENGER RESTRAINT SYSTEM FAILED, COST $600 REPAIRED, WITH ONLY 56,500 MILES, IT GAVE A CODE OF b0022, AND A SERVICE BULLETIN DTC B0022, SAFETY ISSUE WITH THIS CODE B0022 THE SEATBELT AND AIR BAGS WILL NOT WORK IN EVENT OF A COLLISION, YES BY A INDEPENDENT SERVICE CENTER, SERVICED AIR BAGS MESSAGES AND RED SEATBELT WITH AIR BAG LIGHT ON. THIS SHOULD ME A RECALL DIE TO GM KNOWS THAT THEIR IS A DEFECT.

ODI #11430936AIR BAGS

The airbag sensors need to be replaced apparently but we were in no accident prior to the light coming on

ODI #11424780STEERING,POWER TRAIN,SERVICE BRAKESCRASH2 INJURIES

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick has not been inspected. No one will inspect it.

ODI #11419896AIR BAGS,WHEELS

Within 90 days of purchasing my used 2014 Buick Enclave the alert came on telling me to have the air bag serviced. It was within the 90 warranty from the used dealership so at no cost they took it in and then let me know it was a recall issue the dealership had to address. After almost a week I got my vehicle back and “all was corrected” for a month or so. Then one day it just came back on again. It decides when it will alert me at random. But I do not see it listed as a recall because it was “repaired”. Twice now when I have been on a long road trip and have been driving for more than 5 hours my sensor for my tires will start alerting me to have my tire sensors serviced. Once the vehicle has been restarted it seems to reset itself.

ODI #11413586SEAT BELTS

FRONT PASSENGER SEAT BELT BUCKLE TWISTED 180 DEGREES. RESULT IS BELT IS TWISTED WHEN FASTENED WITH DISCOMFORT AND REDUCTION IN BELT EFFECTIVENESS. INCREASED RISK OF SEVERE INJURY OR DEATH. NUCAR CHEVY DEALER DENIED WARRANTY CLAIM "BECAUSE VEHICLE WAS NOT PURCHASED AT NUCAR".

ODI #11399749ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.

ODI #11396411STEERING,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, (866) 926-2457) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELECTRICAL ISSUES.*JB

ODI #11388872AIR BAGS

AIRBAG WARNING LIGHT STARTED COMING ON INTERMITTENTLY AND NOW REMAINS ON. ACCORDING TO THE LOCAL DEALER (CHEVROLET OF CANTON, GA) THE AIRBAG WARNING LIGHT IS COMING ON DUE TO A FAULTY WIRE. THIS APPEARS TO BE THE SAME ISSUE THAT RESULTED IN A RECALL FOR 2008-2013 BUICK ENCLAVES. CAR HAS APPROXIMATELY 54,000 MILES AND WE ARE THE ORIGINAL OWNERS.

ODI #11386366AIR BAGS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAGS SENSOR LIGHT FOR THE FRONT PASSENGER'S SIDE SEAT MALFUNCTIONED WHEN HIS WIFE SAT IN THE SEAT. THE SENSOR FAILED TO REGISTER A PASSENGER IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO BUICK GMC OF WATERTOWN (715 STRAITS TPKE, WATERTOWN, CT 06795, (860) 945-4755) TO BE DIAGNOSED. THE AIR BAG SENSOR WAS RESET. THE CONTACT WAS INFORMED THAT IF THE FAILURE RECURS, THE AIR BAG SENSOR SHOULD BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

ODI #11386543STEERING,SERVICE BRAKES

STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS ATTENTION ASAP. PLEASE RECALL SOME COULD OR MYSELF COULD BE INJURED OR KILLED. BRAKES MAKE A CRUNCHY CLICKING NOISE & THE DEALER STATED THAT THEY COULDN'T DUPLICATE THE SOUND.

ODI #11375933AIR BAGS

MY SERVICE AIR BAGS NOTIFICATION IS ON. I CAN'T GET IT TO TURN OFF.

ODI #11365786SERVICE BRAKES

THIS IS MY 2ND BUICK ENCLAVE. THE FIRST ONE WAS 2007 MODEL WHICH HAD A MAJOR FAILURE TO BRAKES- VACUUM ASSIST ETC. I WAS IN FLORIDA IN JANUARY 2014 WHEN THIS FAILURE OCCURRED. IT WAS FOUND BY CROWN BUICK IN ST. PETERSBURG, FL. DURING A ROUTINE OIL CHANGE. I PAID A SUBSTANTIAL AMOUNT OF MONEY APPROX. $1000 TO HAVE IT REPAIRED. I DID NOT FEEL SAFE AFTER THIS & TRADED IT IN FOR A NEW 2014 BUICK ENCLAVE WITH CROWN BUICK. NOW MY 2014 BUICK ENCLAVE WITH 64000+ MILES IS STARTING TO EXHIBIT THE SAME CHARACTERISTICS: MUSHY - EXTRA PRESSURE APPLIED TO BRAKES TO SLOW IT DOWN WHEN IN MOTION ON CITY STREET & PARTICULARLY ON THE HIGHWAY. I FEEL THE BUICK ENCLAVES SHOULD BE ADDED TO "RECALL LIST" ALONG WITH OTHER GM VEHICLES RECENTLY ADDED. [XXX] PHONE # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11354819EXTERIOR LIGHTING

WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR. THEY ALSO TOLD ME THAT THE VEHICLE WARRANTY DID NOT COVER THE PROBLEM. IT IS CLEAR THE PROBLEM IS A DEFECT, RATHER THAN A MATTER OF REASONABLE WEAR AND USE. I HAVE SEEN THAT OTHER IDENTICAL COMPLAINTS HAVE BEEN LODGED WITH THE NHTSA. ADDITIONALLY, THERE ARE MULTIPLE COMPLAINTS ON-LINE OF SIMILAR PROBLEMS. FOR THE SAFETY OF ALL WHO MAY BE DRIVING THIS MAKE AND MODEL, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED.

ODI #11349676POWER TRAIN

TRANSMISSION IS SHIFTING HARD. WAS SHIFTING HARD ONLY ON A TURN BUT IS NOW SHIFTING HARD AS YOU ARE JUST DRIVING ON A STRAIGHTWAY.

ODI #11348501ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM. SOMETIMES THE CHECK ENGINE LIGHT WAS ON, SOMETIMES IT WASN'T. SOMETIMES IT WOULD DRIVE FINE AND THEN OUT OF NOWHERE, IT WOULD HAPPEN AGAIN. IN 2016, THE DEALERSHIP HAD A DIFFICULT TIME FINDING THE ISSUE. AFTER SEVERAL DAYS OF DRIVING IT, THEY IDENTIFIED THE PROBLEM AS A FUSE BOX ISSUE AND REPLACED THE FUSE BOX. THIS SEEMED TO FIX THE ISSUE UNTIL IT HAPPENED AGAIN IN 2020 WHILE DRIVING. ON A ROAD TRIP, IT HAPPENED WHILE ON A HIGHWAY, AGAIN AT A RED LIGHT, AND WHILE ON A HIGHWAY AGAIN. EACH TIME, WE PULLED OVER, TURNED THE CAR OFF FOR A WHILE. ONE TIME IN PARTICULAR, THE ISSUE DIDN'T GO AWAY AFTER TURNING THE CAR BACK ON.

ODI #11329725STEERING

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING RACK AND POWER STEERING PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. KOLAR CHEVROLET BUICK GMC CADILLAC (4770 W. ARROWHEAD RD, HERMANTOWN, MN 55811, (218)727-7481) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED BY WARRANTY OR RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. CONSUMER STATES THAT THE POWER ASSISTED STEERING FAILED WHEN TRYING TO MAKE A RIGHT TURN. CONSUMER STATES THAT THEY SEPARATED THEIR SHOULDER WHILE TRYING TO STEER OUT OF A PARKING SPACE. AFTER SECOND FAILURE VEHICLE HAD ANOTHER RACK AND POWER STEERING PUMP INSTALLED. *DL

ODI #11326524ENGINE

MAKES A BAD RATTLING NOISE AT FIRST START UP. PROBABLY THE TIMING CHAIN. *TR

ODI #11326526SUSPENSION

WHEN DRIVING YOU CAN HEAR THE CLUNKING NOISE THE VEHICLE MAKES WHEN ON THE ROAD. IT'S SOUNDS BAD AND I DON'T WANT IT TO GET ANY WORSE. I CAN NOT PINPOINT THE PROBLEM. *TR

ODI #11325894UNKNOWN OR OTHER

I PULLED MY BUICK OUT OF THE GARAGE IT WAS FINE. WENT TO GO START IT AND IT WOULDNT START IT KEPT CLICKING SO I CHECKED THE BATTERY. IT HAS SO MUCH CORISION ON IT THAT IT ATE THREW THE BOLTS THAT HOLD IT TOGEATHER. NOW ON MY INTELLINK THE BOTTON BUTTON {HAZARDS ECT} WILL NOT WORK I JUST GOT THIS CAR BACK IN SEPTEMBER OF 2019 IT ONLY HAD 42240 MILES ON IT.

ODI #11325499AIR BAGS

SERVICE AIR BAG NOTIFICATION AND WARNING LIGHT HAVE COME ON AT APPROXIMATELY 100,000 MILES WHILE DRIVING ON CITY STREET. NO ACCIDENTS NOTED AT TIME OF NOTIFICATIONS. AN AUTO REPAIR MECHANIC NOTED CODE B001E - DRIVER SIDE INBOARD SIDE AIRBAG DEPLOYMENT LOOP RESISTANCE ABOVE THRESHOLD. AIRBAG CODE HAS TSB TO SOLDER CONNECTION PINS AT CONNECTOR X333 AND X332 WHICH SHOULD BE UNDER WARRANTY. PINS WERE FOUND TO BE DAMAGED. *TR

ODI #11321233ENGINE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE PRESENT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

ODI #11296968ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, 706-955-7066). THE DEALER DIAGNOSED THAT THE SWITCH CIRCUIT REGARDING THE IGNITION HAD FAILED AND THE UNDER HOOD FUSE WAS LOCKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 57,629.

ODI #11280708UNKNOWN OR OTHER

MY CAR SHOWED MESSAGE WARNING " SERVICE SIDE DETECTION SYSTEM" DURING WINTER STORM IN SYRACUSE NY. THIS MESSAGE IS ON AND OFF. ALSO, DRIVER SIDE WARNING LIGHT ON DRIVER MIRROR SHOWS INACCURATE. IT IS ON WHEN THERE WERE NO CAR. ALSO IT IS OFF WHEN THERE ARE CAR ON MY LEFT SIDE. SOMETIMES THIS HAPPENS WITHOUT ANY WARNING. MY CAR IS BIG, HAS BLIND SPOT, THIS FEATURE IS VERY IMPORTANT. I CHECKED THE SENSOR LOCATED INSIDE REAR BUMPER BEHIND THE TIRE, WHICH IS BAD POSITION FOR THE SENSOR, MUD AND WATER CAN BUILD UP EASY AROUND SENSOR. THE SENSOR CASE IS SEALED NOT PROPERLY AND WEATHER CAN BREAK THE SEAL EASY. MY SENSOR HAS BEEN FILLED WITH WATER INSIDE. I COULD HEAR WATER WHEN I SHAKED THE SENSOR

ODI #11270318AIR BAGS

LIGHT SENSOR FOR ALL AIR BAGS STAY ON. THE LIGHT DON'T GO OFF AFTER DRIVING IT. AFRAID THAT AIR BAG WOULD GO OFF OR BLOW UP IN FRONT OF FACE, CAUSING FOR AN ACCIDENT WHILE DRIVING. AIR BAG NOT WORKING PROPERLY AND IT CAN CAUSE AN UNEXPECTED ACCIDENT. I LIVE IN FEAR WHILE DRIVING MY CAR.

ODI #11267192SEAT BELTS

I WENT TO PUT ON DRIVER SEATBELT, AND IT WOULDN'T RETRACT. THE PASSENGER SEATBELT IS DEFECTIVE AS WELL. DEFECTIVE SEATBELTS LEAVES THIS VEHICLE UNSAFE AND ILLEGAL TO DRIVE!

ODI #11266022SUSPENSION,FUEL/PROPULSION SYSTEM

MY ENCLAVE GETS THRE WORST GAS MILEAGE OF ANY VEHICLE I'VE EVER OWNED. MY 2003 TRAILBLAZER GETS BETTER GAS MILEAGE THAN THIS SUV BY ALMOST DOUBLE AND IT'S NOT VERY FUEL EFFICIENT. MY BOYFRIEND'S V8 SILVERADO ALSO GETS ABOUT 50% BETTER GAS MILAGE. IVE BROUGHT IT IN MULTIPLE TIMES AND THEY KEEP SAYING THEY CAN'T FIND AN ISSUE BC THE COMPUTER ISN'T FLAGGING ANY ISSUES. THE DRIVER SIDE SHOCK THAT WAD REPLACED HAS ALSO ALREADY WENT BAD WITH NO REASON AND THE PASSENGER SIDE WHEEL WOBBLES WHEN REVERSING OUT IF A PARKING SPACE. THIS AGAIN WAS CHECKED AND THEY DENIED FINDING ANY ISSUES. THIS HAS BEEN ONGOING SINCE I BOUGHT THE VEHICLE AND THE RIDICULOUSLY PRICED AND WORTHLESS ADDITIONAL WARRANTY IN DECEMBER OF 2017.

ODI #11253915POWER TRAIN

THE TRANSMISSION IS SLIPPING AND FAILING TO SHIFT INTO THE NEXT GEAR ON ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS BEEN PROGRESSIVELY GETTING WORSE OVER THE LAST 7 MONTHS. NOW IT IS AT THE DEALER AND THEY WON'T COVER THE REPAIR BECAUSE THE WARRANTY EXPIRED 2 MONTHS AGO. THE EXACT SAME THING HAPPENED TO MY PRIOR BUICK ENCLAVE WHICH I TRADED IN (BECAUSE OF THIS PROBLEM) WHEN I PURCHASED MY CURRENT VEHICLE.

ODI #11246352AIR BAGS

SERVICE AIR BAG WARNING

ODI #11245813POWER TRAIN

TAKATA RECALL IN THE ALMOST 3 YEARS I'VE OWNED MY 2014 BUICK ENCLAVE, THERE HAVE BEEN 2 OCCURRENCES WITH THE SAME TRANSMISSION ISSUE. THE CODES ARE: P0700, P182E AND P0306. THE ENGINE LIGHT COMES ON AND FLASHES FOR ROUGHLY 30 SECONDS. THE FIRST OCCURRENCE WAS IN THE CITY, ABOUT 35MPH AND THE SECOND WAS ON THE HIGHWAY WITH A SPEED OF 60MPH. BOTH TIMES I'VE PULLED OFF THE ROAD AND THE LIGHT DISAPPEARS. WHEN I TAKE IT IN, THE CODES ARE PULLED AND CLEARED. THE MECHANIC CAN NOT GET THE CODE TO REAPPEAR. MY BUICK HAS NEVER SHIFTED RIGHT, NOTICING PADDING AND JERKING BEFORE AND AFTER SWITCHING GEARS. THE MECHANIC SAID THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS AND THE REPAIR BILL WILL BE AROUND $3,500.00 FOR A NEW TRANSMISSION. A 5 YEAR OLD VEHICLE SHOULD NOT BE HAVING THESE ISSUES!! BUYING A 2 YEAR OLD VEHICLE AT $28K, OWNING IT FOR LESS THAN 3 YEARS AND HAVING TO REPLACE THE TRANSMISSION DOES NOT SIT RIGHT IN MY BOOK. GM NEEDS TO FIX THIS TRANSMISSION PROBLEM AND SOON!

ODI #11233394POWER TRAINCRASH

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, COTTAGE GROVE, OR 97424) WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

ODI #11220870UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

ODI #11219217UNKNOWN OR OTHER

THE AIR CONDITIONER DOESN'T WORK. I HAVE TAKEN THE VEHICLE IN AT LEAST 2-3 TIMES AND HAVE BEEN TOLD NOTHING IS WRONG. THE MOST RECENT TIME I TOOK IT IN WAS ABOUT 4 MONTHS AGO. YESTERDAY IT WAS 90 DEGREES WHERE I LIVE. AFTER SCHOOL, I PICK UP MY KIDS 3YRS & 7YRS. AFTER ABOUT 5 MINUTES IN THE CAR MY 7 YEAR OLD IS COMPLAINING OF BEING HOT. I LOOK BACK AND SHE HAS SWEAT DRIPPING DOWN HER FACE. THIS IS A SAFETY ISSUE ESPECIALLY FOR ANYONE THAT HAS INFANTS. AFTER BEING TOLD MY AIR CONDITIONER IS FINE MULTIPLE TIMES, I DON'T EXPECT HOT AIR TO BE BLOWING OUT THE VENTS IN THE BACK WHEN MY AIR IS ON. THE FRONT WAS NOT WORKING WELL EITHER, BUT IT WAS COOLER AIR COMING OUT, NOT COLD. I ASSUMED THE BACK WAS THE SAME TEMPERATURE. IF I HAD AN INFANT THAT COULDN'T SPEAK, THEY COULD DIE FROM HEAT EXHAUSTION. THIS IS SIMILAR TO LEAVING YOUR CHILD IN THE CAR FOR A FEW MINUTES ON A HOT DAY. SOMEONE COULD DIE. I HAVE ALSO READ MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE. PLEASE DO NOT LET A DEATH HAPPEN BEFORE RECALLING THIS ISSUE. THERE IS A HISSING SOUND COMING FROM THE FRONT ALMOST EVERYDAY. THE AIR CONDITIONER WORKS SOMETIMES, BUT IT USUALLY TAKES AWHILE TO GET COLD OR DOESN'T WORK AT ALL (USUALLY ON WARMER DAYS). MY CAR HAS 60K MILES NOW. THIS PROBLEM STARTED A FEW YEARS AGO. THE CAR WAS IN MOTION IN THE CITY STREET DURING THIS INCIDENT.

ODI #11210303VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

ABOUT A YEAR AGO, OUR 2014 BUICK ENCLAVE AWD, BEGAN SHUDDERING WHILE DRIVING AND LAGGING WHEN TRYING TO ACCELERATE. 4 MONTHS AGO, THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHILE I WAS ON THE FREEWAY. IT ALSO DISPLAYED THE "TRACTION CONTROL OFF" 'STABILITY CONTROL OFF" AND "ENGINE POWER REDUCED" SIGNS ON THE DASHBOARD. MY VEHICLE WENT FROM 75 MPH TO 25 IN A MATTER OF SECONDS.. WHILE I WAS ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR! I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR COMPLETELY OFF AND TURN IT BACK ON AGAIN. THIS SEEMED TO REBOOT THE COMPUTER, BUT THE CHECK ENGINE LIGHT REMAINED ON FOR SEVERAL DAYS. 4 MONTHS LATER, THIS HAS NOW HAPPENED ABOUT 16 ADDITIONAL TIMES, 3 WHILE ON THE FREEWAY! WE'VE REPLACED THE THROTTLE BODY, THROTTLE BODY GASKET, MASS AIR FULL SENSOR, PVC VALVE AND THE POWER TRAIN MODULE RELAY. WE ARE CONTINUING TO HAVE PROBLEMS!! THE MOST RECENT, THIS MORNING WHILE TAKING MY CHILDREN TO SCHOOL. THIS ON TOP OF HAVING TO HAVE THE A/C EVAPORATOR REPLACED AT LEAST ONCE/ YEAR SINCE WE BOUGHT THIS VEHICLE BRAND NEW OFF THE LOT! I'M A LITTLE TIRED OF PUTTING MY CHILDREN'S LIVES AS WELL AS MY OWN IN DANGER EVERY TIME I TAKE THEM AND PICK THEM UP FROM SCHOOL!

ODI #11210341AIR BAGS

ONE DAY, "SERVICE AIRBAG" TEXT JUST CAME UP ON THE SCREEN IN THE DASHBOARD ALONG WITH THE AIRBAG SHAPED LIGHT. NOTHING HAPPENED TO THE CAR, I JUST HAVE BEEN DRIVING IT NORMALLY. IT JUST CAME ON WITH NO REASON. IT HAS 62,400 MILES ON IT. 2014.

ODI #11207559AIR BAGS

SEAT BELT LIGHT INDICATOR LEAD TO DEALERSHIP DIAGNOSING A FAULTY SEAT BELT HOUSING AND TENSION. THE DASH INDICATOR FLASHES ON AND OFF WHILE DRIVING.

ODI #11187386ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN YEAR JUST NOT MY VIN. PERHAPS EXPANSION OF VEHICLES AFFECTED??? 77,000 MILES

ODI #11183473ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, (331) 642-7659) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

ODI #11181103SEAT BELTS

VEHICLE BUCKLE LATCH IS JAMMED/MALFUNCTIONING. BUCKLE DOES NOT ACCEPT LATCH AND POSES A SEVERE ACCIDENT THREAT TO ADULTS/CHILDREN. BOTH CAPTAIN CHAIR BUCKLES ARE AFFECTED. NORMAL WEAR IS OBSERVED WITH THE VEHICLE WITH CHILD RESTRAINT CAR SEATS IN BOTH FORWARD AND REAR FACING, LONGEVITY OF BUCKLE SYSTEM WITH INFANT CAR SEATS IS JEOPARDIZED AND RENDERED INEFFECTIVE. BUCKLE MECHANISM IS POORLY MADE WITH PLASTIC BREAKING APART. METAL PRONG IS OBSERVED TO BE IN THE OUT/LOCKED POSITION AND DOES NOT DISENGAGE. PREVIOUS TO JAMMING BUCKLE WAS HARD TO ACCEPT A LATCH.

ODI #11172263POWER TRAIN

SHORTLY AFTER TAKING OWNERSHIP OF THE VEHICLE, WE NOTICED A "CLUNKING" WITHIN THE TRANSMISSION WHEN GOING UP A SMALL INCLINE AT APPROX 15 MPH. THE PROBLEM HAS PERSISTED FOR YEARS AND WE'VE HAD THE DEALER INVESTIGATE MULTIPLE TIMES WITH NO REMEDY. THE ISSUE IS NOW MORE VISIBLE AT HIGHWAY SPEEDS BETWEEN 60 AND 65 MPH. WE RECENTLY DROPPED OFF WITH THE DEALER WHERE THEY APPLIED A SOFTWARE PATCH WHICH HAS SLIGHTLY REDUCED THE ISSUE, BUT HAS NOT RESOLVED. WE STILL HAVE A "CLUNKING" TRANSMISSION AT 15MPH UP AN INCLINE AND AT HIGHWAY SPEEDS. I HAVE SEEN OTHERS REPORTING THE SAME PROBLEM.

ODI #11171550STEERING

STEERING STIFFENED UP TO POINT I WAS UNABLE TO CRANK WHEEL IN PARKING LOT TRAVELING 5MPH. WHILE ON FREEWAY ENTER RAMP, COULD FEEL TENSION PULL THEN RELEASE ON THE CURVE AT 40 MPH. GM DEALER CHARGING 1600 TO REPLACE POWER STEERING PUMP... ONLY 45,000 MILES ,,,

ODI #11166243POWER TRAIN

I'VE EXPERIENCED ONGOING INTERMITTENT ISSUES WITH THE TRANSMISSION SLAMMING INTO GEAR, AROUND 2ND AND 3RD GEAR, AND CHANGING THE TRANSMISSION OIL AS NOT ALLEVIATED THE ISSUE.

ODI #11163005ELECTRICAL SYSTEM

FOUND THE CAR RADIO ONE MORNING STARTED IT AND THEN THE IT PERIODICALY TRIED TO START..

ODI #11160693ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE INTERSTATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY GIVEN TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TERMINAL TENSION AND CORROSION ON THE FUSE BLOCK. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.

ODI #11151450STEERING

HARD TO STEER, TURN LEFT OR RIGHT. HEARING A CLENCHING SOUND WHEN TURNING.

ODI #11142356AIR BAGS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CRAIG SMITH AUTO GROUP (7459 OH-309, GALION, OH 44833, (419) 462-1746) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO UNDERGO ADDITIONAL DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 80,000. *TT*JB

ODI #11129529POWER TRAIN

POWER STEERING FAILS MOMENTARILY (DURING VOLTAGE DROP?) & SUDDENLY RETURNS MAINLY DURING SLOW SPEED TURNS.

ODI #11118088STEERING

BUICK WAS IN MOTION AND STEERING LOCKED UP AND ALLMOST HIT ANOTHER CAR. HAPPENED AGAN ON WAY HOME. DEALER FOUND LEAKING STEARING GEAR HAD TO REPLCE RACK ASSY 1941.50 COSTWHICH I HAD DONE FOR SAFTEY. MILAGE AT 45517 MANY OTHER BUICKS SAME PROBLEM OF WHICH GM PAID FOR REPAIR. MY COMPLAINT WAS DENIED AND CLOSED UNSATISFIED, HUNDRES OF COMPLAINTS ON THIS MATTER AND GM NO RECALL.

ODI #11113254EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY MILLER BUICK GMC (246 COX CREEK PKWY, FLORENCE, AL 35630, (256) 275-4313) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,785.

ODI #11109513ENGINE

I HAVE A P0420 CODE ON MY 2014 BUICK ENCLAVE FOR ABOUT A YEAR NOW. ALMOST EVERYTHING RELATED TO ENGINE PERFORMANCE WAS REPLACED BECAUSE NO ONE COULD BELIEVE THAT THE CATALYTIC CONVERTER WENT BAD - EVEN AT THE DEALERSHIP - ON A 4 YEAR OLD CAR WHERE THE AFTERMARKET CATALYTIC CONVERTER HAS A 5 YEAR WARRANTY. I SPENT OVER $2,000 SO FAR REPLACING ONE THING AFTER ANOTHER AT THE DEALERSHIP'S ADVICE BECAUSE THEY DID NOT EVEN KNOW THE REASON FOR THE FAULT. NOW I KNOW IT IS THE CATALYTIC CONVERTER BECAUSE THE EXHAUST STARTED SMELLING BAD WHENEVER THE CAR IS RUNNING. GM/BUICK SHOULD INVESTIGATE WHY ITS CATALYTIC CONVERTERS ARE FAILING AND FORK THE BILL ON FIXING IT.

ODI #11103129SEAT BELTS

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING DRIVER AND PASSENGER SIDE SEAT BELTS. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE SEAT BELTS DID NOT PROPERLY RESTRAIN THE OCCUPANTS. THE DRIVER RECEIVED 2 BLACK EYES AS A RESULT OF STRIKING THE LEFT SIDE WINDSHIELD POST WITH FOREHEAD. THE PASSENGER ALSO SUFFERED INJURIES. *JS *JS

ODI #11090413STEERING

I CANNOT TURN MY STEERING WHEEL WHEN GOING AT SLOW MPH. WHEN TRYING TO PULL INTO PARKING SPACES, DRIVEWAYS, SHARP TURNS OR BASICALLY DOING ANYTHING HAD REQUIRES ME TO DRIVE SLOWLY AND TURN, MY STEERING WHEEL WILL NOT TURN. IT'S EXTREMELY HARD.

ODI #11076877STEERING,WHEELS

I BOUGHT MY 2014 BUICK ENCLAVE AT THE END OF MAY AND HAD IT IN THE SHOP AT THE BEGINNING OF DECEMBER, AFTER PUTTING 3000 MILES ON IT, FOR POWER STEERING ISSUES, (NOISE AND VIBRATION) AND IT TURNS OUT THE NEEDED TO REPLACE THE PUMP BUT WERE NOT COMFORTABLE WITH THE DESIGN, WHILE THEY WERE LOOKING AT IT THEY SAID THEY NEEDED TO ALSO REPLACE A BALL JOINT. THEN IN MID JAN. THE NOISE STARTED AGAIN, I HAD IT CHECKED AND THEY SAID IT WAS FROM THE COLD, WELL THAT BECAME UNTRUE AS IT BECAME WORSE IN THE NEXT FEW WEEKS (NOISE AND VIBRATION AS I WAS TURNING) AND I BROUGHT IT IN AGAIN 3-7-2018 AND SURE ENOUGH THE SAME PROBLEM IS THERE!! SO THE MECHANIC HAS TO FIGURE OUT A DIFFERENT SOLUTION BY CALLING THE BUICK DEALER. I AM EXTREMELY DISAPPOINTED WITH THIS AS THIS IS MY FIRST "NEW" VEHICLE I BOUGHT, VERY UNHAPPY!! BUICK NEEDS TO RECALL AND FIND A FIX FOR ALL THESE PROBLEMS!

ODI #11076347ELECTRICAL SYSTEM

SERVICE SIDE DETECTION SYSTEM ERROR DISPLAYED ON DRIVER INFORMATION CENTER AT 49,300 MILES. BOTH RIGHT AND LEFT SIDE OBJECT SENSORS ARE BAD DUE TO WATER CONTAMINATION. HAD NEAR MISS ON ROUTE 90 IN ERIE PA DUE TO BLIND SPOT DETECTION NOT WORKING. HAD TO RESCHEDULE APPOINTMENT AT BURDICK BUICK DUE TO DEATH OF FATHER WHEN VEHICLE HAD 49,800 MILES ON IT. DUE TO TRAVELLING FOR DEATHA ND FUNERAL, VEHICLE HAD 50,1020 MILES AT TIMNE OF APPOINTMENT. GM / BURDICK WILL NOT COVER REPAIRS AT 100% UNDER WARRANTY DUE TO MILEAGE BEING OVER BY 1,000 MILES.

ODI #11064894ELECTRICAL SYSTEM

WHILE IN MOTION VEHICLE CHECK ENGINE LIGHT WILL COME ON WITH THE FOLLOWING MESSAGES. STABILITRACK OFF, TRACTION CONTROL OFF, ENGINE POWER REDUCED. CAR WILL NOT ACCELERATE ABOVE 40 MPH. CAR WILL SLIGHTLY SHAKE WHILE THIS HAPPENS. CAR WILL SOME TIMES ALSO SHUT OFF COMPLETELY AND NOT RESTART UNTIL CODES HAVE BEEN CLEARED. THIS HAS HAPPENED ON SEVERAL OCCASIONS STARTING IN FEBRUARY 2017. I HAVE BEEN TOLD IT NEEDS A NEW WIRING HARNESS, NEW POWERTRAIN CONTROL MODULE, NEW FUSE BOX DUE TO WATER INTRUSION, WATER IS STATED TO COME FROM CRACKED WINDSHIELD BUT WINDSHIELD HAS BEEN REPLACED BEFORE AND PROBLEM PERSISTED. FUSE BOX HAS BEEN REPLACED. PCM AND IGNITION SWITCH HAVE BOTH BEEN REPLACED. GIVES CODE P1682 WHICH IS IGNITION 1 SWITCH CIRCUIT 2 CODE. TWO DOCUMENT #S HAVE SHOWN UP WHEN RUNNING DIAGNOSTIC CHECK (4583190 AND 4184289)

ODI #11064302STEERING

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT'S AROUND CURVES?? WOULD THEY SAY OH HE'S OLD LOST CONTROL AND WENT OVER THE EDGE AND THE CRASH BROKE THE BOLT. OR LOOKING AT CELL PHONE CROSSED OVER CENTER LINE HITTING A SEMI HEAD ON. THE CRASH BROKE THE BOLT. AND NEVER FIND OUT THEY HAVE BAD BOLTS IN THE STEERING SYSTEM. I TOLD SEVERAL SHOP SUPERVISORS BUT THEY JUST SHOOK THERE HEAD. ARE THE BOLTS NOT HARDEN CORRECTLY? WAS TO MUCH TORQUE USED FOR BOLT SIZE WHEN INSTALLING?? ARE THE BOLTS TO SMALL OF A SIZE FOR THE JOB?? THE BOLT ONLY HAD TO HOLD THE BELT PULLEY TIGHT ON THE SERPENTINE BELT. SO THAT YOU CAN STEER, RUN THE GENERATOR AND OTHER THINGS. T. BUT IT SNAPPED WHILE PARKED OR CAR WAS STARTED. I AM SCARED WHILE I AM DRIVING THE CAR. WHEN CAN IT HAPPEN AGAIN? CAR WAS IN WARRANTY AND FIXED AT NO CHARGE.

ODI #11033912AIR BAGS,SEAT BELTS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: (757) 266-5804) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,472.

ODI #11010587SEATS

THE DRIVER SIDE CONTROL PANEL FRAME BROKE.NOTICED THE SEAT CONTROL PANEL HANGING OUT OF THE SEAT.

ODI #11010020ELECTRICAL SYSTEM

JUST BOUGHT 2014 BUICK ENCLAVE - NICE CAR, BUT DAY AFTER, REAR POWER LIFTGATE BECAME INOPERABLE WITH REMOTE, DOOR TOUCH PAD, AND CONSOLE SWITCH. HOT WEATHER 80+ DEGREES. FUSE IS GOOD. WILL NOT OPEN MANUALLY AND THERE IS NO MECHANICAL WAY OF OPENING THE DOOR FROM THE OUTSIDE. NO WAY TO OPEN DOOR IN AN EMERGENCY. DOES NOT FUNCTION AS OUTLINED IN OWNERS MANUAL, EITHER MANUALLY OR ELECTRICALLY. OWNER'S MANUAL HAS CONTRADICTORY OPERATING INSTRUCTIONS.

ODI #10966249ENGINEFIRE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IN THE RAIN, THERE WOULD BE SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,265. UPDATED 10/25/17*LJ THE CONSUMER STATED AS OF 10/11/2017 THE FAILURE PERSISTED. UPDATED 11/1/2017*JS

ODI #10946399VISIBILITY,STRUCTURE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 70 MPH, A LOUD POP NOISE WAS HEARD. THE VEHICLE WAS PULLED OVER WHERE IT WAS DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,300.

ODI #10934718SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

ODI #10919958AIR BAGS

"SERVICE AIRBAG" PANEL CAUTION LIGHT ILLUMINATES. IT GOES OUT AND COMES ON RANDOMLY. DEALER CANNOT FIND ROOT CAUSE AND SIMPLY RESETS LIGHT TO TURN IT OFF. THERE IS A RECALL 2008-1013 BUICK ENCLAVE FOR THIS IDENTICAL PROBLEM. THIS IS ON A 2014 MODEL.

ODI #10915473AIR BAGS,SEAT BELTSCRASH1 INJURY

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIBS, CLAVICLE, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

ODI #10888366EXTERIOR LIGHTING

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT HEAD LIGHT WENT OUT. ALL FEW MINUTES LATER, ALL THE HEAD LIGHTS WENT OUT. THE CONSUMER TURNED THE VEHICLE OFF AND RE-STARTED IT. THE LEFT HEAD LIGHT CAME BACK ON. THE CONSUMER WAS ABLE TO GET THE VEHICLE FIXED THE SAME DAY HE CALLED THE DEALER. *JB

ODI #10852984ELECTRICAL SYSTEM,STRUCTUREFIRE

SMOKE CAME OUT INSIDE ON THE FRONT PASSENGER VENT, FIRE MELTED THE VENT COVER. TOOK THE GMC / BUICK DEALERSHIP, THEY SAID THEY CANNOT FIND THE SOURCE OF FIRE, SUGGESTING FIRE CAUSE IS EXTERNAL SUCH AS REFLECTION FROM THE SUN. DRIVER DOES'T SMOKE AND THERE'S NOTHING I CAN FIND IN THE VEHICLE THAT MIGHT HAVE CAUSE THE REFLECTION SUCH AS A MIRROR OR ANY SHINY OBJECT. THIS HAPPENED WHILE THE VEHICLE IS IN MOTION, CITY STREET DRIVING. VEHICLE TRAVELED APPROXIMATELY 2 MILES FROM THE HOUSE AT 8 IN THE MORNING. OUTSIDE TEMPERATURE AROUND 50'S DEGREES. I THINK THE PROBLEM MIGHT BE ELECTRICAL. THE AMOUNT OF SMOKE AND BURNING SMELL IN THE VEHICLE MADE IT VERY UNSAFE TO DRIVE IT.

ODI #10839753POWER TRAIN

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO JERK WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FAILURE OCCURRED 12 TIMES IN COLD WEATHER TEMPERATURES OF 30 DEGREES OR LESS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 05/18/16*LJ

ODI #10816215POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

ON 11/30, WE TURNED ON THE CAR, THE ENGINE LIGHT ON THE DASH CAME ON TO SERVICE ENGINE. WE TOOK THE CAR TO THE DEALERSHIP. WE WERE INFORMED THE PROBLEM IS IN THE TRANSMISSION. IT NEEDED A TORQUE CONVERTER, A PUMP AND NEW GASKETS. THEY'VE HAD THE CAR SINCE 12/2, AND INFORMED US THEY WERE WAITING FOR THE GASKETS WHICH WILL POSSIBLY BE TWO MORE WEEKS.

ODI #10747783AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND CROSSING TRAIN TRACKS, THE TRAIN CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURY AND THE FRONT PASSENGER SUSTAINED A KNEE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

ODI #10717235UNKNOWN OR OTHER,VISIBILITY/WIPER

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

ODI #10711896POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.... UPDATED 06-02-15 *BF THE CONSUMER STATED THE DEALER REPLACED THE SUN ROOF. THE TRANSMISSION, GPS, AND THE TURN SIGNALS WERE NOT WORKING PROPERLY. UPDATED 11/6/15*JS

ODI #10703975ELECTRICAL SYSTEM

WHEN THE INTERIOR PANEL IS LIT UP, THE CONTROLS IN THE MIDDLE ROW FOR THE AC/HEATER GET VERY HOT. THE FRONT AC/HEATER CONTROLS DO NOT HAVE THIS ISSUE, ONLY IN THE MIDDLE ROW. I BROUGHT IT UP TO THE DEALER WHEN I TOOK IT IN TO GET THE OIL CHANGED AND THEY REALLY DID NOT SEEM TO CARE. THIS CONCERNS ME BECAUSE I OFTEN HAVE MY GRANDCHILDREN IN THE MIDDLE ROW. I DO NOT WANT THEM BURNING THEMSELVES ON THE CONTROLS. IT IS NOT JUST WARM, BUT VERY HOT. I DO NOT WANT A FIRE STARTING IN MY CAR OR CHILDREN GETTING BURNED. WHEN THE FRONT VEHICLE LIGHTS ARE ON, THESE CONTROLS ARE AUTOMATICALLY ILLUMINATED. *TR

ODI #10662780ELECTRICAL SYSTEM

2014 BUICK ENCLAVE. CONSUMER STATES THEY TRIED TO GET THE REPAIRED, BUT THE PARTS WERE NOT AVAILABLE. *TA

ODI #10669192ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

ODI #10664521ENGINEFIRE

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.

ODI #10664574BACK OVER PREVENTION

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE BACK UP CAMERA WAS DIFFICULT TO VIEW WHEN REVERSING. THE CONTACT MENTIONED THAT THE BACK UP CAMERA WAS DARK AND CAUSED THE CONTACT'S VISION OF THE ROAD TO BE IMPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600.

ODI #10663641EQUIPMENT

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V515000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10662713ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 01/15/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CHASSIS ELECTRICAL AND THE FUEL MODULE WAS REPLACED. UPDATED 10/5/2015 *JS

ODI #10648661AIR BAGS

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

ODI #10643544SEAT BELTS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN 14V266000 (SEAT BELTS). HOWEVER, THE DEALER COULD NOT PERFORM THE REPAIRS FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

ODI #10626336STRUCTURE1 INJURY

THE DRIVER'S DOOR BRUSHED OVER MY LOWER LEG AND CUT IT DUE TO A VERY SHARP EDGE ON THE BOTTOM CORNER OF THE DOOR. THIS HAS HAPPENED THREE TIMES. BOTH THE DRIVER'S DOOR AND THE FRONT PASSENGER DOOR COME TO AN EXTREMELY SHARP POINT AT THE BOTTOM LOWER EDGE. I HAVE CUT MY LEG THREE TIMES TOTAL AND BOTH DOORS HAVE DONE IT. I HAVE NOT HIT MY LEG VERY HARD WITH THE DOOR BUT THE DOORS ARE SO SHARP THAT THEY JUST SLICED MY SKIN. I DID NOT REQUIRE MEDICAL ATTENTION BUT THIS IS STILL A PROBLEM. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WAS A DESIGN PROBLEM AND DID NOT REALLY KNOW HOW TO CORRECT IT. I HAVE A PICTURE FROM THE FIRST INCIDENT IF YOU REQUIRE IT. *TR

ODI #10618461SEATS1 INJURY

WHATEVER RULES ARE BEING PROMULGATED REGARDING CAR HEAD RESTRAINTS ARE IRRATIONAL. I AM CONFRONTED WITH HEAD, NECK AND SHOULDER PAIN AFTER EACH DRIVE, REGARDLESS OF HOW SHORT. THE HEADREST, ALL CARS WITH RECENT HEADRESTS, IS TOO FAR FORWARD AND PUSHES THE HEAD INTO A DOWNWARD LOOKING POSITION. THIS UNSAFE BODY POSITION WILL CREATE OTHER TYPES OF INJURIES, EITHER FROM PROLONGED POOR BODY MECHANICS OR UNSAFE BODY OR VEHICLE MODIFICATIONS. WITHOUT THE ABILITY TO ADJUST THE HEADREST INTO A COMFORTABLE DRIVING POSITION FOR 99.9% OF THE TIME THE DRIVER IS IN THE VEHICLE, THE ODDS OF THE .01% BEING EFFECTIVE IS MINIMAL. PLEASE REISSUE THE RULES AND PROVIDE SOME TYPE OF CREDIT TO FIX THE COUNTLESS CARS BURDENED BY THIS IRRATIONAL POLICY. *TR

ODI #10616201SEATS

THE FRONT DRIVER & PASSENGER HEAD RESTS PROTRUDE TOO FAR FORWARD EVEN WHEN PUSHED ALL THE WAY BACK. THE HEADRESTS ARE NOT ABLE TO BE ADJUSTED HIGH ENOUGH FOR A TALL PERSON. FOR TALL INDIVIDUALS THIS CAUSES THE LOWER PORTION OF THE HEADREST TO PRESS INTO A PRESSURE POINT ON THE BACK. THIS COULD RESULT IN SPINAL DAMAGE IN A REAR END COLLISION. SOME OWNERS ARE CHOOSING TO TURN THE HEAD RESTS AROUND BACKWARDS OR REMOVE THEM ENTIRELY. THIS ALSO FORCES PEOPLE TO DRIVE WITH THE SEAT RECLINED TOO FAR BACK. *TR

ODI #10607427POWER TRAIN

I PUT THE CAR AT 'N' GEAR POSITION, BUT THE CAR WENT BACKWARD. I STOPPED THE CAR, TOOK OUT THE KEYS, AND RESTARTED. THE SECOND TIME, ABOUT 2 MONTHS AFTER THE FIRST INCIDENT, THE CAR STARTED TO ROLL WHEN I PUT THE CAR AT 'P' GEAR POSITION. *TR

ODI #10588355FUEL/PROPULSION SYSTEM

WHEN I LEFT HOME FUEL GAUGE READ 3/4 OF A TANK. DROVE TO KHOL'S WHEN I WAS DONE AND STARTED CAR TO RETURN HOME MY GAUGE READ FULL. *TR

ODI #10567589STRUCTURE

2014 BUICK ENCLAVE CHROMED HOOD LOUVER HORIZONTAL POSITION REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN POSITIONS OF THE SUN AND DRIVER DIRECTION, BLINDING THE DRIVER FROM BELOW THE LINE OF SIGHT. COMPLAINTS TO THE DEALER DEFERRED TO GM. GM'S RESPONSE WAS THAT THIS IS A NORMAL FUNCTION OF THE VEHICLE. DEALER HAS SUBSEQUENTLY CONTACTED ME TO RESOLVE ISSUE. *TR

CriticalTIMING CHAIN issue detected

Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed

HighTRANSMISSION issue detected

Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

HighDEF issue detected

Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph

Annual complaints and reliability score for BUICK Enclave — recall years marked in red
0521030501002021201420232014201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 289 total NHTSA complaints filed over 13 years, with the worst year being 2024 (103 complaints).

The amber reliability line averaged 33/100 across the vehicle's life — dropping as low as 10 in 2014 when complaint severity peaked.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 6 years (2015, 2016, 2019, 2021, 2023, 2025) where complaints included crash events — these are the highest-severity incidents in the dataset.

ACTIVESPECIAL COVERAGEN202338470
GM AFM/DoD Lifter Special Coverage
Engine – Active Fuel Management Lifters (5.3L / 6.2L V8)
COVERAGE:10 years / 150,000 miles from original sale date

Active Fuel Management (AFM) lifters on 5.3L EcoTec3 and 6.2L V8 engines collapse prematurely, causing a metallic ticking noise, oil consumption, and potential engine damage. GM issued Special Coverage #N202338470 and related programs for affected vehicles.

HOW TO CLAIM: Visit any authorized Chevrolet, GMC, Buick, or Cadillac dealer. Provide your VIN — the dealer will confirm coverage via GM's warranty system. Repair includes lifter replacement and sometimes oil consumption correction.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial
EngineCritical
$1,800–$4,200
12–20 hrs labor

AFM lifter failure

Often leads to full engine replacement if ignored ($6,000–$12,000)

EngineHigh
$400–$900
3–5 hrs labor

Active Fuel Management (AFM) system

Disable AFM with a tune ($300–$500) to prevent lifter failure

Worst-case total exposure$2,200–$5,100

Estimates based on RepairPal averages, ASE mechanic surveys, and NHTSA investigation data. Actual costs vary by region and shop.

$51,614
~$860/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$23,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $51,614 (~$860/mo). Repair risk buffer is standard due to vehicle risk profile.

7 open recalls (unverified repair status)−$3,500
4 recalls over 2 years old — likely uncompleted−$1,600
Total recommended deduction−$5,100
HIGH
Inspect for timing chain issue detected — ask for repair records
Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
HIGH
Inspect for transmission issue detected — ask for repair records
Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable
HIGH
Inspect for def issue detected — ask for repair records
Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph
HIGH
Verify recall AIR BAGS:FRONTAL has been repaired
Recall on record for: General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The dr
HIGH
Verify recall AIR BAGS:CRITICAL FASTENERS has been repaired
Recall on record for: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016
HIGH
Verify recall SEAT BELTS has been repaired
Recall on record for: General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May
HIGH
Verify recall ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles
HIGH
Verify recall POWER TRAIN:AUTOMATIC TRANSMISSION has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet
MEDIUM
Test drive and inspect: UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,450–$1,850/yr
~$121–$154/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
12-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN5GAKVBKD8EJ354762
Model Year2014
MakeBUICK
ModelEnclave
TrimLeather
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Doors4
Drive TypeAWD/All-Wheel Drive
Fuel TypeGasoline

Engine

Engine Cylinders6
Displacement (L)3.6

Manufacturer

ManufacturerGENERAL MOTORS LLC
Assembly CityLANSING
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)5GA
Check Digit (Char 9)8
Model Year Code (Char 10)E
Plant Code (Char 11)J
Sequence (Chars 12–17)354762

Safety Data

NHTSA Recall Count7
NHTSA Complaint Count289
5
1
G
2
A
3
K
4
V
5
B
6
K
7
D
8
8
9
E
10
J
11
3
12
5
13
4
14
7
15
6
16
2
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
5
World Manufacturer
Country & region of manufacture
Position 1
G
Manufacturer
Specific manufacturer identifier
Position 2
A
Vehicle Type
Division or vehicle type
Position 3
KVBKD
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
8
Check Digit
Mathematical validation character
Position 9
E
Model Year
Year of manufacture
Position 10
J
Assembly Plant
Where the vehicle was assembled
Position 11
354762
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (5)
Model Year Character
"E" → 2014
Could also be 1984
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/17/2026, 11:23:00 AM.