3VV2B7AX1PM0364112023 VOLKSWAGEN Tiguan4Motion SE

Air conditioning system is faulty. Purchased a new Volkswagen Tiguan in 2023. The blower motor was faulty in 2024 and was replaced in 2025 the A/C began making noises again and stopped working off and on in September 2025 and now the unit does not work at all.

Currently in the 22-23 Tiguans they are experiencing an oil consumption issue. Where the engine is consuming oil at a fast rate. I am having to add oil to the car every 800-1000 miles. There’s several class action lawsuits against VW for this exact issue yet they refuse to fix the issue in our car even though it is still under warranty. In writing they told me it’s not consuming ENOUGH oil for VW to approve the repair and that it has to get worse before they will fix it. This problem CAN cause catastrophic failure to the engine. It can also cause the car to stall while driving putting myself and my family at risk. The service advisor admitted that the Tiguans are known oil burners, so much so that they now put in their manuals that burning 1qt of oil per 1000-1200 miles is within spec. It should not be burning oil at all! When I took it to VW bc the check engine light and low oil light was on they said they needed to perform an oil consumption test to see how much it was burning. Yet when I went to pick it up they said that I had to bring it back in exactly 630 miles to do the test. They wouldn’t say why they didn’t get it done that day which I thought was strange. I was unable to get back there at exactly 630 miles bc I work and they are in a different state. So I called to say hey I’m a little Over is that ok. They said no sorry ,we will have to do it at my next oil change. Which per VW is 10,000 miles or 1 year! They want me to wait up until one yr to test this? This is not acceptable! It is costing me money in extra oil every month , putting my family at risk, and putting the car at risk for catastrophic failure . Again, I have the proof in writing where they stated what I said above. As well as receipts and proof that I have taken it to VW for this issue yet they refuse to fix it.

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light unexpectedly illuminated. The failure persisted even after the vehicle had received several oil changes. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that an oil change was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the valve stem seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,061.

Rear view camera constantly faults, and fails to work, also accelerating issue, surges on take offs. Started in 2024, dealership will tell me they could not replicate, and deny issue.

The instrument cluster became blank suddenly and no longer displays any speed, mileage, temperature or any essential information. It is currently available for inspection. This is a safety issue as I don’t have any speedometer reading or any important vehicle information. This issue occurred without warning.

Oil light continues to come on after about 1,000-1,500 miles after an oil change. This has happen several times now and I have to put oil in it to keep it from ruining the engine. I see hat there have been complaints about this already with these models with excessive oil consumption and even engine failure. This needs to be fixed.

Within 2 minutes into my drive, accelerating from stopped to merging onto a road moving up to about 50mph, the instrument cluster behind the steering wheel (speedometer, fuel gauge, etc) completely turned off and went black for 20 seconds before turning back on. It was only the instrument cluster - the infotainment screen did not turn off. Over the past year or so though, the infotainment center has turned off/reset itself a few times. This is a 3 year old car, nothing like that should be happening and is a serious safety hazard. Researching this online, this appears to be a common issue with 2023 Tiguans, and other years/models.

The wireless phone charger in my 2023 VW Tiguan does not function as intended and consistently fails to charge any phone, regardless of placement, brand, or case. The charging pad repeatedly disconnects, overheats the phone, or never initiates charging at all, making the feature completely unusable. This is a safety concern because it encourages drivers to handle their phones while driving after assuming the vehicle would keep the device charged.

Driving long the interstate in South Carolina, all of a sudden there was a loud explosive sound and a crackling sound accompanied by the loud explosion. It startled me!! I gathered myself and put on hazard lights and got over on the far right lane to pull onto the shoulder of the highway. I thought that a tire or two had blown but was not the case. I got back into the car and started visually looking around to see where the crackling noise was still coming from. I looked up towards my Sunroof and discovered that a large hole in my Sunroof. Fortunately, my sunshade was closed and shield the debris/glass from spraying my face and body. I took the car to the V.W. dealership and explained the infraction to them. They diagnosed the problem and contacted me later that day to let me know that they were sending the request to V.W. corporate to get authorization to repair under warranty. The dealership did not detect any signs of rocks or debris causing the explosion. Corporate denied the dealerships request to repair under warranty. I filed the damaged Sunroof under my auto insurance. Im currently awaiting for the adjuster to inspect the damaged Sunroof that is at the dealership. I feel that Corporate dud not even consider the fact that this could have been an exploding Sunroof...and im sure that they have encountered this defect before. There are articles on-line of others who encountered this problem.

• March 26, 2025 – Backup Camera & Sensor Failure: While reversing my Tiguan in a parking lot on a rainy day, both the rearview camera and parking sensors failed simultaneously. The screen did not display the rear view, and the sensors did not activate. Although I checked my mirrors, the low-lying wall on the left was not visible, resulting in damage to the left side of the vehicle. • July 9, 2025 – Dealership Inspection: The vehicle was inspected at Volkswagen Bayside Service, where I was told no issues were found and that the camera and sensors were functioning properly. This assessment was conducted in controlled, non-real-world conditions, which I do not believe accurately replicate the environment in which the failure occurred. • Lack of Support from VW Customer Care: Reasons Volkswagen Should Cover the Repair Costs • Safety Feature Failure: The backup camera and parking sensors are critical safety systems required under FMVSS No. 111. These features are designed to work together as part of Volkswagen’s integrated Park Assist/Park Distance Control system. • Direct Causation: • Manufacturer Liability / Recall Acknowledgment: In April 2025, I received a notification from Volkswagen Customer Protection regarding “Compliance Recall 91NY – Camera Control Unit.” Warranty and Recall Coverage: I purchased the vehicle on July 26, 2023, and it remains under the 4-year/50,000-mile New Vehicle Limited Warranty.

I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been in the shop 4 times and I have not missed a payment even though I have not had my car .The front strut is completely broke , the left one is in bad shape , needs a front end alignment and the front collision warning alert does not work . It has been confirmed these issues are there. They said they were going to take care of it until they noticed I filed a complaint to the BBB.

I am submitting this report to express serious concerns regarding my 2023 Volkswagen Tiguan, currently under a lease agreement and serviced exclusively at South Motors Volkswagen in Miami, Florida. The vehicle was originally delivered as a loaner with approximately 1,000 miles and now has 24,000 miles. Since early in the lease, the car has repeatedly displayed low oil warnings, despite being serviced multiple times under 10,000 miles. During my most recent service visit in June 2025, I was charged $9.48 for a minor oil top-off. When I contacted the service advisor afterward, I was advised to purchase 1-OW20 oil myself and manually add it whenever the warning appears, until the next 10,000-mile service interval. Following that advice, I have now purchased two bottles of oil out of pocket—the first cost $12, and the second $42—just to keep the vehicle running between service visits. This additional expense reinforces my concern about excessive oil consumption in a relatively new vehicle and may indicate a mechanical defect. Additionally, the brakes emit a persistent squealing noise, even though the dealership claims the brake pads are at 50% life. The noise affects driving confidence and may signal premature wear or improper installation. Despite these ongoing issues, no repairs have ever been performed under warranty. Each time I’ve taken the vehicle to Volkswagen service, I’ve been told that everything is functioning perfectly and that there is no problem to address. This repeated dismissal of the symptoms is concerning and leaves me without a clear resolution. My lease is scheduled to end in September 2026, but due to the unresolved mechanical concerns and the lack of meaningful support from the dealership, I would like Volkswagen to consider terminating the lease early. This would allow me to obtain a vehicle that does not present these recurring issues and restore my confidence in the brand’s commitment to safety and reliability.

Back up camera malfunction. Most of the time does not work. Gives message on screen

I own a 2023 Volkswagen Tiguan (EA888 2.0L). The Check Engine Light has repeatedly illuminated, and multiple scans show recurring EVAP/emissions and network communication faults: P04F0 (EVAP purge line A performance) and P0451 (fuel tank pressure sensor range/performance), along with U1111 00 (“function limitation due to missing message”) and U1123 00 (“databus error value received”). While drivability may seem normal at times, these faults persist and clear/recur, raising concerns about fuel-vapor containment/emissions compliance and potential intermittent loss or limitation of vehicle electronic systems/driver-assistance functions due to CAN-bus communication errors. I’m reporting this because the condition is ongoing, produces a continual CEL, and may present safety and reliability risks if not addressed by the manufacturer.

The contact's granddaughter owns a 2023 Volkswagen Tiguan. The contact stated that while her granddaughter was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the residence, where oil was added to the vehicle. The vehicle was then taken to the dealer, where an oil change was performed. Additionally, the dealer replaced the oil separator and gasket. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty and the previous oil changes were not performed by the dealer. The failure mileage was approximately 66,000.

I am experiencing a high oil consumption rate on my 2023 VW Tiguan. VW claims that the rate of consumption is within the 1 Quart every 1200 miles limit, but 3500 miles after an oil change, the check engine oil light came on and I had to add oil. 2000 miles later, it came on again and I had to add oil again. In a 10,000 mile oil change rated car, this would equate to adding 8-9 quarts of oil between changes. This is not normal oil consumption. The effects of increased emissions and premature fouling of the catalytic converter system alone is cause for concern, or the possible loss of engine power on the highway due to failure from lubrication loss, resulting in an accident. The car will emit blue/white smoke from tailpipe and rough idle randomly when the cylinders are overloaded with oil.

Extreme oil consumption would cause a catastrophic engine failure. Low oil warning light going off (3 times within 3000 miles) requiring the need to add oil. Oil on dipstick is down to the bottom. Had local Big O check it out - oil had been lost. Currently doing a 1000 mile oil consumption test through dealer. Started at around 48,000 miles. Currently have 52,000.

The vehicle experiences intermittent (but daily) accelerator lag or failure to respond when the gas pedal is pressed from a stop. There is a significant delay—sometimes several seconds—before the car begins to move, even when the accelerator is fully depressed. This appears to be related to the power train and/or engine system. The hesitation in acceleration has created multiple unsafe situations, including near-miss accidents while turning left across traffic or entering intersections, when the car failed to respond as expected. This hesitation could easily result in a collision, particularly in high-traffic areas. The issue has been reported to the dealership on multiple occasions and while they have been able to reproduce the problem, it isn't every time and they turn the vehicle back over to us unresolved. Video documentation of the malfunction has been submitted to the service department, and they have acknowledged the issue is being reviewed by VW engineers. The vehicle has been inspected multiple times by the authorized Volkswagen dealership service department. Engineers from the manufacturer have reportedly been involved in the review, though we have not yet received a confirmed diagnosis. There are no warning lamps, dashboard messages, or error indicators associated with the accelerator issue. The first noticeable delay in acceleration from a stop occurred at least 6 months ago and has continued intermittently since.

System: The rearview camera system on my 2023 Volkswagen Tiguan failed and has not worked reliably since shortly after lease. The camera intermittently displays a black screen or fails to activate when the vehicle is placed in reverse. This issue has persisted despite normal vehicle use. The vehicle is available for inspection upon request. Safety Risk: This defect presents a serious safety risk. Rear visibility is critical to avoid hitting unseen pedestrians, children, or obstacles when reversing. The rearview camera is a federally required safety feature for a reason. I am especially concerned because I often drive in residential areas and near schools — places where children may be behind a vehicle without being visible through mirrors alone. I am a parent myself, and the thought of potentially harming someone due to a malfunctioning camera is deeply distressing. This unresolved defect has caused significant anxiety and fear each time I drive. I do not feel safe operating this vehicle, and I worry constantly that I might unintentionally harm someone due to the lack of full rear visibility. It has diminished my confidence and peace of mind behind the wheel. Dealer Confirmation: Yes. I brought the vehicle to the dealership, where it was kept and I was later told they could not fix the issue because no remedy is currently available. No loaner was provided during that time, and I was left without transportation while believing the vehicle was being repaired. Inspection History: The vehicle was inspected by the authorized Volkswagen dealership. However, no repair was made due to the lack of an available fix. It has not been reviewed by police or insurance representatives. Symptoms/Warning Signs: There were no warning lights or dashboard alerts, but the camera would randomly fail, showing a black screen or partial image when reversing. These symptoms started within the first few months of leasing the car and continue

My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is out of the 2 year warranty they can’t do anything about it and to discontinue use. I am now out the $600 I spent on a car seat that allegedly had stellar safety ratings. There are hundreds of people on online forums complaining about the same issue with Nuna’s impact foam. Had I not discovered this malfunction my daughter could have been seriously injured in the event of a crash. This is a huge safety issue and should be addressed with the company. I do have photos I can send in a separate email, however, will not upload on this web forum.

The contact owned a 2023 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated causing the vehicle to veer off the road, and the contact lost control of the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,171.

The oil level light has come on 4 times. The car has under 20,000 miles on it. This puts my safety and others' safety at risk as low oil can cause the engine to stop working rendering the car dangerous if the oil becomes too low while driving. This is a known problem with VW Tiguan's and there is a current lawsuit regarding their oil consumption. The dealer has topped off the oil when needed. The oil light comes on and is typically a quart or more low when checked.

Severe oil consumption approximately every 2,000 miles the oil light comes on and I have to take it in. Had it serviced at 10,000 miles was told nothing was wrong. The oil light came on again after about 2000 miles from service. Have taken it for oil top off about 7 times approximately every 2,000 miles or so since purchased.

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving 35-40 MPH, the engine warning light illuminated. The vehicle was leaking oil. The vehicle was taken to the local dealer, where it was diagnosed that the oil separator, PCV Positive Crankcase Ventilation valve, and gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. who confirmed there was no recall coverage. The approximate failure mileage was 56,000.

While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper, fire safety, and tow truck representative all commented that it should have. After the incident FDOT had to tow my vehicle to the shoulder prior to being towed away. During this time I was not able to turn the engine off- it remained on and was towed with the engine still running. The vehicle is currently under assessment with my insurance provider.

Loud break noise Randomly not operative automatic emergency break

Was driving on highway at 74 mph when the vehicles loss of air warning light came on. Five seconds later, I heard a pop which caused me to lose slight control of suv. Managed to pull safely over to the right side of highway where I managed to put on the spare tire. Luckily there was no other car to our right when the tire blew if not we would have hit another car and the incident could have been much worse. The tire was taken to two Volkswagen dealerships and they found no signs of nails or glass. It is unknown what caused the tire to rupture in such a way that it left multiple holes and cracks on the tire. The tire size is 255/45 R19 100H M+S

The cable for the Hood latch release has become separated/detached from the release Mechanism.

Vw tiguan 2023 consume a lot of engine oil every 2000 and 3000 mile the oil engine light turn on and it shows that oil level is low and that 2nd time happens since I bought the car in 01/2023 the service manager in vw las vegas sahara told me that normal every 3000 mile you have to add oil I told him that new car not 20 years old car so he told me that how it is can you please investigate the issue now I scare to drive far and there is a lot complain online about the issue thank you

Twice now I’ve been driving with no vehicles or anything in front or even behind me & the big red collision warning comes on & the brakes activate.

VW Dealership in West Lebanon NH is acknowledging that there is an issue with VW Tiguan engines burning oil at a higher rate than the standard. The fuel low indicator keeps coming on. They advise me to add oil which is coming out of my pocket vs theirs under warranty. I've had two appointments. They are now doing a fuel consumption test and I have to return for a 3rd appointment. They stated they are seeing a lot more folks like myself coming in with lower mile Tiguan with this issue. Normally they are seeing many with 50K + miles. While I was there another customer overheard the service adviser talking to me and he said he has the same issue. Blue puffs of smoke coming out of the back too when we start car. Seems like this is a huge issue that is now coming to light. Dealership told me i'm at a stage 2 with VW and next steps is taking engine apart and warning VW of issue.

The Automatic Emergency Braking, also called Front Assist, activates for no reason. No cars or elements in front of the vehicle. I'm trying not to use cruise control for fear that the Automatic Emergency Braking system might fail and cause an accident. My vehicle was inspected twice by a Volkswagen dealerhsip located in Michigan, and on both occasions, they told me they didn't find any faults, but while I'm driving the alarm keeps activating suddenly every 2 or 3 weeks. On the other hand, I've noticed that sometimes I approach another vehicle very quickly, which in my opinion should trigger the alarm, but it doesn't activate.

The vehicle trunk automatically opens when parked and the doors will unlocked.

On [XXX], I took this vehicle to Galpin VW for service on the collision warning system which began to malfunction on a daily basis and would spontaneously come on multiple times throughout the day, without any other vehicles in front of me nor around me. The service advisor at this service center, Pedro silva, declared to me and my wife that this vehicle was unsafe to drive and stated that he is in contact with VW and their engineering department which instructed to run additional tests on this vehicle. This vehicle now has been in service for this same issue for 6 days and running, including the previous attempt to fix this same issue at Winn VW earlier in the week, which failed to result in any correction. The Galpin advisor further stated that he can not release the vehicle to us in this condition and must continue working on this serious issue in which we agreed, since we can not accept such a vehicle in this extremely dangerous condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brand new VW Tiguan. The start stop system has failed since a month after I bought it. When I am stopped at a stoplight, stop sign or in traffic, often the vehicle will completely shut off and die. The dash displays a message that says must "manually restart". So then you have to put the car in park and press the engine start button again. This happens every few weeks at random since I've bought the car. I have had it into two different Volkswagen dealerships for a total of four times. Volkswagen has not been able to fix the issue and in fact they say several times it has not even showed a code when they scan it. It's very very concerning that the vehicle computer/scanner isn't even picking up this issue!!! This is a huge safety concern as sometimes when the vehicle dies I am holding up traffic on the freeway or in intersections.

From a stop the vehicle has a dangerous delay. From the time the pedal is pressed until the vehicle moves it can be a second or even two. The delayed response has come close to causing me to be rear ended on multiple occasions.

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while the vehicle was parked in the driveway, the odor of fuel was present. Upon inspection, the contact discovered a fuel leak underneath the vehicle. The vehicle was taken to the local dealer who discovered a small hole in the seam of the fuel tank. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

I purchased this vehicle brand new in 2023. At 12,000 miles, the brakes started squeaking very clearly and loudly and the right rotor would make noises as well. These noises from both the brakes, on both sides, and the rotor happen simultaneously, and instantly, and do so every time I brake or attempt to brake. I immediately took it to the dealership where I purchased it. They told me that the company is using different material for brake pads than they used to use. They also stated that the rotors are a much thinner type of rotors than these vehicles used to have. These statements were very alarming and also made sense completely. I had previously leased this same type of vehicle in 2020 (the same exact model). That previous vehicle had absolutely no issues with the brakes or rotors at all. In fact, that previous vehicle performed so well, that I purchased the same model again in 2023, which unfortunately turns out to be the vehicle I am now complaining about. This VW dealership was unsuccessful in finding a remedy for the noisy brakes. A second VW dealership service department was also unsuccessful in finding a remedy for the noisy brakes. Both service departments claim that these noisy brakes are normal and a normal part of the car. I know these statements are not true and am worried, as a best case scenario, that these brakes and rotors might get noisier as time passes and diminish their stopping power, and as a reasonable case scenario, I fear that these brakes could fail in the future. I have two kids that I constantly usher around in this current vehicle and find it prudent to file a complaint and bring this serious matter to your attention.

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the contact became aware that the front windshield had defects, creating a visibility hazard while driving. The contact stated that the front windshield appeared to have bubbles. The vehicle was taken to the dealer and the front windshield was replaced with an aftermarket windshield. The contact stated that the failure had reoccurred. The contact stated that while driving, the contact noticed white dots in the front windshield. The contact stated that the white dots affected visibility while driving. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 1,000.

My Tiguan has had a jerky transmission issues since I purchased it brand new. Dealer says operation is normal. I have read several forums and website where people have stated similar issues for this vehicle. Extremely hesitant in first and second gear. Jerks around especially during first minute or two of driving. Have tried to let car idle to normal temperature and it still happens. It’s as if it won’t go into gear and freezes up /hesitates for a few seconds, then finally switches gears. Extremely unsafe when pulling out onto road. Transmission shifts hard and will sometimes slip when changing gears. Beware! This has been happening since being brand new. Transmission reset did not resolve.

While driving on the freeway, the overhead console fell down and hit my wife in the head, causing her to swerve. The console forcibly hit her but not cause any serious injury, however she was shaken up. Had she swerved and hit another vehicle or drove off the road is our concern, as this scenario may happen to others. When we spoke to the VW dealership where we purchased the vehicle, we were told that this type of incident has happened approximately 10-15 times to other vehicles. The service manager claimed that the affected vehicles were from the model year 2019 and 2020. When asked if there was a recall, we were told no, and that VW only replaces the affected console(s). The issue, as told to us by the sales manager is an “over torqued” screw(s), that when exposed to heat stress, cracks and causes the overhead console to fall. We were also advised to notify VW about the problem/incident.

Jittery acceleration. Intermittent accelerator hesitation from a stop. The car hesitates or bogs down which can be unpredictable when pulling into traffic. Sometimes the RPMs surge during low speed without input from the gas peddle. I have had the car serviced twice since leased in July 2023. The dealership is fast to say they are all the same. there are no warning lamps for this issue and the dealership states no faults can be found with VDAS or GFF.

Acceleration fails or hesitates on acceleration from zero mph. This has occurred every day since new (June 2023) and only happens for 5 minutes after start up. It feels like it is going to stall out, but so far it has not. Each time I accelerate for the first time, my car makes a jerky start. It usually goes away after I've been driving a bit. I've tried letting it warm up a couple minutes, but that does not seem to matter. I took it to the dealer at 3,000 miles and they said they could not duplicate the problem (but the car had warmed up by then) and that I should use B&G gas additive. I was unable to find that brand but did use Gumout gas treatment and it did not make a difference. It is a safety issue because when I need to accelerate even moderately to get onto the street, the car bucks enough that another car coming could hit me because I was expecting it to accelerate. I previously had a 2020 Tiguan and it did not have this problem. There is a Reddit thread on this as well as this link so it is not just my car. [XXX] [XXX] According to these sites it could be a transmission problem or a fuel system problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

From a cold start, the vehicle seems to have an issue with fuel/acceleration. When pressing the gas through an intersection, the vehicle seems starved for gas and does not accelerate and almost stalls. This is very dangerous in a city environment, as the gaps between cars is sometimes small. There are no warning signs, just reports from several of my drivers experiencing the same issue with the same vehicle. We just purchased 13 of the same vehicle.

There is a caution light that keeps coming on and the dealer can't tell me why

The gas pedal sporadically does not respond (though the car will still roll at idle speed). I learned of this issue first while attempting an unprotected left turn to exit a parking lot with cars approaching me quickly and the car not able to respond to the gas pedal. It almost caused a large crash. The lack of response seems to only happen when starting from a complete stop. The Volkswagen dealership, service manager, and the cashiers all said they’ve received numerous complaints or experienced themselves but no one knows how to fix it. I was just told “be safe.”

The vehical when engine is cold. Has delays and lags. I didn't think much of it when I first bought it, I assumed the computer was trying to learn. Well car has 12000 miles on it and still does it I've been to the dealer several times. They have told me this is normal?. Until I went to a different dealer. Service Manger states the vehical has a software problem and none repairable at the time ( I have paperwork to prove it) I tried to lemon the car out after that. Vw state because the info wasn't written by a service tec, they won't lemon the car out? I fear my wife getting t boned.

Malfunction with power delivery/transmission: I often experience inconsistent acceleration/power while driving at low speeds, the loss of power and jerks feel very similar to an engine misfire. Safety Risk: This behavior is very dangerous as we instinctively push down gas pedal to overcome lack of power and it causes the car to rocket forward as too high throttle has been opened and one can easily lose control and crash. Occurance: I feel this loss/inconsistent power situation happens at cold start and once the car is warmed up it doesn't occur anymore. If I don't push the gas pedal the power delivery is very inconsistent and car will jerk which feels like like a misfire while slowly the power delivery smoothens out.

The vehicle stutters or hesitates when accelerating from a stop. This is even more prevalent when the car has first been started. This is a major safety issue as when my family is pulling out into traffic the car just lurches forward initially before then finally just taking off. It's almost as if there is a delay in fuel being sent to the engine to move it forward. It shakes a little and then goes really fast. You can hold your the gas peddle down some and the car won't move then after a second or two it finally accelerates without moving your foot at all. This is a brand new car. Seems incredibly unsafe especially when I have a family of 6 in the vehicle.

Happening within the first few weeks of purchase from new in November 2022. Delay and wildly inconsistent acceleration from a stop. This is most noticeable within the first 10 minutes of driving and is much worse when cold. Often, when accelerating from a stop, the vehicle does not move for several seconds; when the car does begin to move the acceleration is erratic and often results in wheel spin and a loss of control. We’ve nearly been t-boned on several occasions because the car’s acceleration is erratic. I’ve taken the vehicle to the dealer for service, they replicated the issue and said there is no fix. This is stated in the repair order which is attached. No warning or service lights. I do not feel this vehicle is safe for public roads. This issue is widely reported online and from speaking to the service department, widely know about. There should be a recall before someone gets killed. This vehicle has a fundamental safety issue.

When I click the button to start the car and then quickly reverse, the system locks up. It's a safety hazard. It's happened to me 4 times. Twice on 7-14-23 and another two times within the last 3 weeks.

While driving the unit will shutdown and reboot randomly, shutting down all functions. Dealer diagnostic showed no issues with the software or firmware. When using NAV or phone related functions the unit will also shut down randomly and reboot. In some cases , the unit will down and not respond to a hard boot by holding the power button down for 20 seconds. The power to the infotainment could cause the dash to shutdown. No warning or power codes were noted.

Front passenger seat belt, when its in use the system activate the alarm and don't recognize that seat belt is in use.

On 2/8/2023 When starting my vehicle my digital instrument cluster did not display anything. (No Speedometer, tachometer, etc) While the cluster is not working, the Red "Level 1 Warning" light is displayed which tells you not to drive the vehicle. The issue was NOT resolved with restarting the vehicle, or letting it sit for several hours. The issue "self-resolved" the next morning and has not reoccurred (yet) I have noticed that on certain random starts the digital instrument cluster can take over 30 seconds to display any data. Bringing the Vehicle to the dealership, they found no codes indicating that the cluster/Digital Dashboard PRO did not function. The dealership said that they will not be able to diagnose the problem unless I bring it to them in the "unworking" state. However, the vehicle would be undriveable in that condition.