ODI #11722901ELECTRICAL SYSTEM
Vehicle: Dodge Charger GT Recall: SABIC Side Airbag Inflator Replacement Dealer: ourisman chrysler dodge jeep ram of clarksville, maryland Date of Recall Repair: feb 27, 2026 Complaint Description: After the dealer performed the SABIC inflator recall on my Dodge Charger GT, the vehicle immediately developed new electrical failures that were not present before the repair. As soon as I picked up the car, the interior dome/map lights stopped working, and the right‑side exterior front lighting also failed. These failures occurred directly after the recall repair, indicating the dealer likely damaged or disconnected wiring inside the A‑pillar/B‑pillar or roof harness while accessing the inflator. This creates a safety hazard, especially at night, because the right exterior lighting is inoperative and interior lighting does not function. The dealer has not acknowledged responsibility, and the vehicle was returned to me in an unsafe condition after a federally mandated recall repair.
ODI #11713844STRUCTURE
Campaign 11701038 - Warping of door panels and driving shaft area. Worried this will affect airbag deployment.
ODI #11708098FUEL/PROPULSION SYSTEM
- Crack at base of gas tank where fill tube attached causing fuel vapors around the car and a possible fuel leak. - Yes by independent service center. -White residue was built up around the crack in the fill tube. Independent service center confirmed the cause as - "Found plastic fuel tank leaking around the filler nipple that is plastic welded in. Also, the auxiliary pump has a dark spot like it may be sleeping as well. Need to replace the fuel tank and would recommend replacing the fuel pumps as a precaution." Final repair charge was $4437.03. Independent service center replace fuel tank and fuel pumps with Mopar parts from the closest Dodge dealer. In review with the service center they stated that fuel was dripping onto the heat shield above the exhaust and could have caused a fire. - No other agencies inspected the issue or repair. Attached a copy of the invoice and two pictures of the worn/cracked fuel tank. - No warning lights, just the smell of gasoline in my garage about 5 weeks ago. The smell would be the strongest when the tank was full but when below half tank the smell was not present.
ODI #11707706STEERING,UNKNOWN OR OTHER
Over 2 years ago I took my vehicle in for an oil change and asked them to drive it and see why it sometimes pulls the steering when going around a curve to the left. they drove it and said it never did pull. Since then, it now pulls to the right when going around curves to the right also. It is doing it more frequently and I am in fear that it will either cause me to go off the road or hit someone when it all of a sudden jerks, like it is catching on something in the tire or something. I wouldn't even let my grandson drive it when he got his learners permit. I have since then decided to look for a safer vehicle and will be trading it since no one can figure out the issue. It jerks hard all of a sudden and you have to make sure you are holding the steering wheel tight. I am reporting to hopefully prevent an accident.
ODI #11703842EXTERIOR LIGHTING
The contact owns a 2019 Dodge Charger. The contact stated that while driving at an undisclosed speed, the headlights failed to function as intended. The headlights failed to activate as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact replaced the light bulbs; however, the failure persisted. The contact was unable to drive the vehicle at night due to the failure. Upon further investigation, the contact found a recall issued by the manufacturer for the low beam headlights failing or the wiring harness melting. The manufacturer was not made aware of the issue. The failure mileage was unknown.
ODI #11701038STRUCTURE
The interior door panel on my 2019 Dodge Charger began to separate/warp from the door frame on the Front drivers and Front Passengers door panels. The vehicle had approximately 32000 miles when the issue started. The plastic trim piece is lifting and peeling away from the door next to the window sill, creating a sharp edge and a gap. This separation is causing the door lock mechanism to bind and become difficult to operate. The window operation is also negatively affected, as the glass rubs against the warped panel. I have also had to replace the window motor a little over a year ago and it is again starting to fail. AJ Dohmann now Geaux Dodge in Plaquamian Louisiana replaced this. This defect poses an unreasonable risk to safety because it could impede egress from the vehicle in an emergency due to the malfunctioning door lock. It may also compromise the integrity of the side curtain airbag deployment area. I contacted the manufacturer/dealer on 02/2020, and they indicated this is a known issue but not a safety recall, so they refused to cover the repair under warranty. The issue has reoccurred/worsened and is present on multiple doors. There were no injuries or a crash as a result of this issue. Photos of the defect are attached to this complaint.
ODI #11698261ENGINE
On January 6, 2025, Countryside CDJR in Georgia performed internal engine repairs on my 2019 Dodge Charger R/T, including lifter and internal engine work. Only months later, the engine suffered a catastrophic failure while driving. The vehicle became disabled and had to be towed. This raises serious concerns of improper repair or a safety-related engine defect. The dealership denies responsibility and blames a single missed oil change. A single missed oil change does not cause sudden catastrophic engine failure so soon after dealership-performed internal work. This could be related to known 5.7L HEMI lifter/camshaft issues. I am requesting that NHTSA review this failure for potential safety defect or incorrect repair contributing to engine failure.
ODI #11689948ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Cluster info not working as it should
ODI #11688981EXTERIOR LIGHTING
The contact owns a 2019 Dodge Charger. The contact stated that the driver's side headlight persistently failed to operate as needed, and the headlight bulb was replaced several times. The contact stated that while driving at an undisclosed speed, a Police Officer pulled the contact over because the headlight was inoperable. The contact stated that upon returning to the residence, the contact and her son inspected the headlight and noticed that the headlight had melted internally. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
ODI #11688668EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
To whom ot may concern my 2019 dodge charger headlight went out on driver side after replacement light it still didn't work and replacement of box during the process of taking bub out bulb silver housing box was extremely hot…so hot it burned his hand and then he ask me to feel the light and also it was extremely hot after inspection of the car for hour in a half the hornest was melting I looked up the recall on those vehicle and seeing there was same recall of this issue on older models there is no way that hornest would burn unless it was extremely hot Every charger I see light is out also and I believe noone can find out the problem my mechanic told me hornest was so hot it burned out When I felt the light it burned me and thos is unsafe for this light to be that hot with no kind of fan or nothing When i say every car I see headlights are out I would like to discuss how to proceed from this issue If the issue is not the bulb then issue itz getting to hot and burning the hornest
ODI #11685331AIR BAGS
Here in AZ we had some strong monsoon storms and during one last week, my car was shaken from the winds and rains so bad that my driver side curtain airbag was visible. It did not fully deploy but the bag was exposed. There is a current recall on these bags but since this happened before the recall fix(at the shop now getting replaced) should insurance have been contacted before hand since this was weather that caused the partial deployment? How safe are the replacements?
ODI #11682000UNKNOWN OR OTHER
Car overheated and caused critical damage without warning or notification. Had my 2019 Dodge Charger GT vin got the V32 recall updating the instrument cluster software, there would have been warning or any dash notification(s) and I wouldn’t have damaged header. FCA failed to assign, notify, or remedy this recall which lead to engine damage.
ODI #11674266SUSPENSION,TIRES,WHEELS
The contact owns a 2019 Dodge Charger. The contact stated that while driving at an undisclosed speed, the front end of the vehicle started vibrating. Additionally, the contact stated that the front passenger's side tire had sustained a blowout. The vehicle was taken to an independent mechanic where it was diagnosed that the front alignment of the vehicle had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.
ODI #11670680AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service. This dealership severely compromised the safety and usability of my car during a recall repair. I believe this warrants investigation and potential oversight from NHTSA, especially as this stemmed from a recall they were authorized to repair.
ODI #11665193AIR BAGS
Had an airbag recall and dealer tried to fix it and now airbag light is on. This is a safety issue to drive car like this
ODI #11657947AIR BAGS
We purchased our vehicle from Big Star Chrysler Jeep Dodge Ram, located at 15711 Gulf Fwy, Webster, TX 77598. We drove 3 hours to buy this car, and at no point did the salesperson disclose the open Takata side airbag recall during the sale process. After the sale, we met with the finance director, Chris Schnooberger, who handled our payment and paperwork. He also failed to inform us of the airbag recall or the serious safety risks it posed. Our conversation in his office was recorded on their in-house camera system, per dealership policy. Once we returned home, we discovered the airbag recall through the NHTSA website and were shocked to learn how dangerous it was. We were terrified to even drive the car knowing a faulty inflator could potentially send metal fragments into the cabin. We had the airbags replaced at a Dodge dealership in Austin on or around April 29. We purchased the vehicle on [XXX]. I still have the pictures of the Carfax detailing the recall. When we called Chris to express our concern, he downplayed the situation, claiming the recall was not serious and didn’t need to be fixed. His tone and evasive answers felt dismissive and dishonest. My family and I feel cheated and manipulated. There was no transparency at the point of sale, and we believe this is a serious violation of consumer safety disclosure standards. We respectfully request that NHTSA investigate this dealership’s handling of recalls and safety notices to protect future buyers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11655772AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11655476ELECTRICAL SYSTEM,AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that there was smoke coming from underneath the front passenger's side seat. The vehicle was taken to the dealer for diagnostic testing; however, the dealer was unable to diagnose the vehicle. The manufacturer was notified of the failure and a case was opened. The manufacturer sent a field investigator, who diagnosed the vehicle but withheld diagnostic information from the contact. The contact stated that upon driving to Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, Turnersville, NJ 08012), the dealer provided the field investigator diagnosis and the case updated information to the contact. The contact stated that the diagnosis information stated that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
ODI #11655071AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11653177AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11652832AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11652465AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11650849AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11650039AIR BAGS
I received a notice March 14th of 2024 indicating that the side curtain airbag on my charger may fail and cause shrapnel to go into the passenger and driver's area and possibly causing injury. To date I have not heard a word and every time I check up on this recall it says that no remedy is available. I have made repeated calls and emails to Dodge FCA in regards to this and I have never received a response. This is getting quite annoying since my wife rides in my car with me and if the airbag fails the potential for an accident or injury is great. I don't know where else to turn other than you to try and get this remedied. Friends have told me that parts are available but when I go on the Dodge owners app it says nothing is available. I need to get this fixed for peace of mind. My phone number and email is listed at the bottom. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11649493AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11648038AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was concerned because while driving the air bag warning light had momentarily illuminated. Additionally, the door panels where the side curtain air bags were housed had become separated and unsecured. The vehicle was not repaired. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.
ODI #11646767AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Putnam Chrysler Dodge Jeep Ram (157 Providence Pike, Putnam, CT 06260) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11644474AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11644492AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11644498AIR BAGS
NHTSA Recall Number 24V-198 has been active since March 14, 2024, and in nearly a year the manufacturer still has yet to make a repair available. I spoke with the manufacturer today and the representative could tell me nothing beyond what NHTSA lists in its own website tracking the recall. Per the manufacturer there is no part available. There is no estimate for when the repair will become available. This vehicle is a police patrol car and I expect better manufacturer support for our peace officers.
ODI #11640589AIR BAGS,UNKNOWN OR OTHER
recall not addressed in a timely matter
ODI #11640623AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated intermittently at first but had remained constantly illuminated for 3 days. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 99,000. VIN tool confirms parts not available.
ODI #11628575AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11627001AIR BAGS
The side curtain airbags have a risk of rupture due to a manufacturing defect, sending metal fragments into the cabin. We are not able to drive this with our children without risk of injury. The vehicle wad inspected at a Dodge dealership May 2024 and they did not have the new part to replace the defective part. I received a recall letter from Dodge.
ODI #11627006AIR BAGS
Dodge sent out a recall letter 6 months ago. I have take my vehicle to the dealer for repair. They did not have an available part. I have been consistently reaching out to Dodge and they have no answer on when the part will be available. They are no longer responding to my inquiries regarding the replacement of this faulty part.
ODI #11626537AIR BAGS
There has been an open recall for my car since the first quarter of last year for the side curtain airbags. I have written to Dodge a number of times as well as contacted my dealer. Dodge has not responded to my emails in regards to getting this repaired. It seems as though that it's getting swept under the carpet and nothing's being done about it. The way the recall notice I received said that possible death could happen in as a result of the side curtain airbags suddenly deflating and shrapnel going into the car. That doesn't give me too much confidence in my car and I feel in light of that wording I should get some sort of response from Dodge.
ODI #11626103AIR BAGS
Recall remedy still not available. This is absolutely unacceptable
ODI #11625818AIR BAGS
I have been waiting 3 months for the dealer to contact me with repair parts for my car for this air bag recall.
ODI #11625694AIR BAGS
Airbag safety recall not being remedied by the parts manufacturer for Dodge/Mopar - Stellantis. This remains an unresolved safety issue extending throughout calendar year 2024. Local dealership is unable to repair despite multiple contacts due to part unavailability. Also contacted the airbag parts manufacturer (Stellantis) directly with a complaint. Assuming that Stellantis is being fined for each day that my car is not safe to drive? Hoping so! The wait period for the recall remedy is beyond reasonable. Passenger safety is a current at risk in my vehicle ...
ODI #11623103AIR BAGS
Received recall early 2024: Manufacturer Recall Number19B NHTSA Recall Number24V-198 Problem was supposed to have been resolved early 2024. Have not received any new information and according to website information, recall is incomplete but repair parts are not available. Can someone tell me if this is a serious problem and when can I expect the parts be made available to fix this problem?
ODI #11623130AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11622179AIR BAGS,UNKNOWN OR OTHER
I own a 2019 Dodge Charger, and it has an open recall for the airbag inflator, which poses a serious safety risk. Despite the recall being issued over six months ago, replacement parts are still unavailable. Due to this safety concern, I am unable to drive my vehicle far from home, significantly impacting my usage. Additionally, I used to rent this vehicle on Turo to generate income, but it has been delisted from the platform because of the unresolved recall. I am still responsible for monthly loan payments of $420 and insurance payments of over $400 every month which is causing me financial loss without the ability to safely operate or rent out my car. I have contacted dealerships multiple times, but the parts continue to be delayed with no estimated resolution.
ODI #11621896AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11619352AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11618593AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11617568FUEL/PROPULSION SYSTEM
Gas smells in vehicle recall no remedy vehicle smells unsafe. Health hazard concerns
ODI #11614203AIR BAGSCRASH2 INJURIES
The airbags failed to deploy upon impact and after impact. The vehicle is located in insurance agencies' salvage yard. Others safety and my safety was put at risk because the airbags in my vehicle not deploying caused me to smack my head on something in the vehicle and I abstained a contusion to my head and a concussion I was disoriented and blacked out at some point. The other person in the vehicle abstained injuries to their leg. Had we of not been wearing our seatbelts we would have been ejected from the vehicle. We could have lost our life's due to the air bags not deploying. I don't know if the problem has been reproduced by anyone. The vehicle was inspected by police and the insurance agency. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I just found out that there was a recall put on the vehicle for air bags releasing shrapnel when deployed NHTSA recall number 24v-198; but the airbags in this vehicle never even deployed upon collision. So, there is obviously worse issues than shrapnel being ejected from them because they didn't even deploy.
ODI #11609407AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11605039AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,989. VIN tool confirms parts not available.
ODI #11604046FUEL SYSTEM, GASOLINE
The contact owns a 2019 Dodge Charger. The contact stated while driving at an undisclosed speed, there was an abnormally strong fuel odor on the interior of the vehicle. Additionally, the contact stated that while the vehicle was parked in the garage, the fuel odor was extremely strong. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
ODI #11603236AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11598649AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11590969AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number:24V198 000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.
ODI #11587662AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11587292AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
ODI #11586693UNKNOWN OR OTHER
anti-theft device failure after break-in thieves entered my locked vehicle after it was alarmed. the anti-theft device was deactivated and doors were unlocked for thieves gain entrance to the vehicle. After entrance, the were able to roll the vehicle down the street and start the vehicle. the thieves were able to by-pass the switch from the original key fob.
ODI #11585770AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when the part was available. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11585901AIR BAGS
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11555996ELECTRICAL SYSTEM,EXTERIOR LIGHTING
The contact owns a 2019 Dodge Charger. The contact stated while driving at unknown speeds, the driver's side headlight was inoperable. The 20-amp fuse was black and burned. The contact who is a mechanic who replaced the fuse. The contact stated that the fuse was warm to the touch. The contact stated that the fuse box underneath the hood was damaged. The passenger’s side headlight was inoperable. The fuse arc was burnt and was replaced. The contact stated that the failure was caused when the headlights were in the auto position. Additionally, the fuse arc prongs were bent. There were no warning lights illuminated. The contact called the local dealer, who informed him there was no recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 88,200.
ODI #11552682EXTERIOR LIGHTING
The contact owns a 2019 Dodge Charger. The contact stated that the illumination of the headlights was inadequate for the vehicle to be driven at night. While driving the visibility was only 5 feet ahead. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the bulbs needed to be changed. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 62,000.
ODI #11551929ELECTRICAL SYSTEM,EXTERIOR LIGHTING
The led light is supposed to have a constant voltage but in the day ther voltage is lower because the lights dim there needs to be a additional adjustment made or attachment so it causes the head light to fail
ODI #11544688ENGINE
Vehicle purchased new, maintained per the owners manual and radiator requires replaced due to manufacturers defect.
ODI #11543281TIRES
The contact owns a 2019 Dodge Charger. The contact stated while driving 45 MPH, the TPMS warning light illuminated, and the contact became aware that the air pressure level was not being read from the rear driver’s side tire. The contact stopped on the side of the road and examined the tire, but the tire was not low. The vehicle was taken to the dealer and the contact was informed that the battery in the TPMS was not functioning as intended. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,000.
ODI #11533982UNKNOWN OR OTHER
The interior doors on my car are wrapping and the drivers door arm rest is broken on the inside. I see plenty of complaints on this model with the same problems and there should be a recall done. My car only has 44,261 miles and is well maintained. I was told by the dealer that my extended warranty does not cover the inside doors . He broke it down to the door trim its not the trimp it's the door interior .
ODI #11518011ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFIRE
The 2019 Dodge Charger, a police vehicle, was enroute to a crash scene when it caught fire. The fire appears to have originated in the engine compartment near the fire wall.
ODI #11513161ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFIRE
Melted headlight connector.Have replace headlight connector and headlight bulb several times. Using the manufacturers recommend bulb. 9005LN. On 3/21/23 it overheated again an cause a electrical fire behind the headlight assembly. It is fleet police car and I have several cars that have the headlight connector melted and replace.
ODI #11512076STEERING,UNKNOWN OR OTHER
AC still smells meldo thru the vents fixed it last year or so still issues steering makes piping noise when backing up to the right
ODI #11511144SERVICE BRAKESCRASH5 INJURIES
Brake system Seatbelt came out of latch Approaching a red light and stopped traffic, applied brakes and no response. Ended up rear ending another vehicle. Resulting in injury to driver of malfunctioning vehicle and possible injuries to other passengers in the other vehicle . Don’t know if the vehicle is available. It was deemed totaled. It’s Unkown if there’s been any inspections as of yet. There was some kind of audible notification that occurred when driver applied brakes right before collision
ODI #11510196ELECTRICAL SYSTEM,EXTERIOR LIGHTING
I smelled a burning scent through my vent while driving..Driver side headlight had burned out. I’ve seen the same issue with a wiring harness that needed to be replaced with a previous charger that I had that was recalled
ODI #11506498ENGINE
Oil cooler assembly leaking oil onto road when driving. No warning lights pop up on dash to inform.Part have been inspect by professional car dealership.
ODI #11503303AIR BAGS,UNKNOWN OR OTHERCRASH2 INJURIES
I was in an accident. The other car hit me at least going 60 mph into my drivers door. NONE of my airbags deployed in the accident. My car could not move and was totaled from the accident. I was injured with a TBI from the car accident. I received no help from the manufacturer at all.
ODI #11496206STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Instrument cluster and radio “monitor “stopped displaying vehicle information causing everything to disrupt driving while driving in traffic. Steering was swaying and difficult to drive. There was a recall # Safety Recall V32/NHTSA 19V-203 for the same problem so it now has the same issues.
ODI #11486840ELECTRICAL SYSTEM
The contact owns a 2019 Dodge Charger. The contact stated that pressing the start button failed to start the vehicle as designed. The contact had taken the vehicle to a certified mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.
ODI #11472845STEERING,SUSPENSION,WHEELS
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
ODI #11466220STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
ODI #11462881AIR BAGSCRASH1 INJURY
I was in a car accident where i hydroplaned through 3 lanes of traffic on the highway and spun out of control and smashed into a median wall which effectively cause my car to be totaled. On my dashboard it was giving warning signs the airbag was deployed and my car was unmovable but that wasn’t the case. Not one airbag deployed. I ended up needing stitches but I feel like that could have been avoided if my airbags did it’s job. What else has to happen besides direct impact for them to protect the driver.
ODI #11460042ELECTRICAL SYSTEM,STRUCTURE
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
ODI #11454028UNKNOWN OR OTHER
I had my vehicle serviced for an oil change & inspection. But I also spoke with a dealership service rep regarding what I initially thought was some sort of electrical issue that has been intermittent almost since I purchased the vehicle from this dealership. Which is my radio going in and out and automatically changing the stations completely on it's on. The rep was very helpful in that she was familiar with the issue and informed me that it's a known issue at this point and the radio needs to be replaced. She informed me that the radio would have to be ordered and that if I had the extended warranty (which I did get on this car from your dealership) then my deductible would be either $100 or $200 that I would have to pay. She looked up my info and confirmed it would be the $100 that I would have to pay. However, when she went to actually submit for the replacement radio, the system did not allow her to and showed that for some reason my radio is not able to be replaced. The representative did tell me that should would have someone follow up regarding this. However there was never a followup until I called back into the dealership service center a few days later. And was told that the radio replacement is not covered & I would have to pay out of pocket. Was not given any explanation as to WHY. I definitely should not have to pay out of pocket (other than my deductible) to get something repaired that Dodge & Chrysler are well of is a known manufacturer issue at this point. And at this point I think a recall needs to be started regarding this issue.
ODI #11452935ENGINE
Outside temp was around 32F. Drove normally for 15 minutes and came to a stop. Was idling approximately two minutes and temperature gauge started climbing rapidly. High fans turned on but temps continued to climb. Turned off engine for a few mins and temps were okay. Took it to a garage the next morning and mechanic said the radiator was broken.
ODI #11442985ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
ODI #11431432ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
ODI #11428215UNKNOWN OR OTHER
The air vents has a very strong meldew odor coming out of the vents. Rear seat rattles. Complaint about it and never fix it correctly
ODI #11423578WHEELS,UNKNOWN OR OTHER
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
ODI #11422796ELECTRICAL SYSTEM,SERVICE BRAKES
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
ODI #11421011FORWARD COLLISION AVOIDANCE
The BRAKE light will not go off an the BRAKE fluids light on the dash board it is not low in fluid…. It has been checked has been taken to the dealership….
ODI #11421014ELECTRICAL SYSTEM
My usb connect in arm rest when connected will disconnect then not show up in car play or maps….
ODI #11419568ELECTRICAL SYSTEM
The USB port in arm rest is not working it shorts out an also the Navigation sucks it shorts on an off with CarPlay needs a recall….ASAP..
ODI #11406554FUEL/PROPULSION SYSTEM
FUEL LEAK AT THE BOTTOM OF FUEL FILLER TUBE AROUND FLANGE SEAL.
ODI #11399871UNKNOWN OR OTHER,SERVICE BRAKES
WHEN GO OVER 30 AND BRAKE THE CAR SHAKES BUT UNDER THEM SPEED NOTHING HAPPENS ITS REGULAR. JUST BOUGHT THE CAR 2 WEEKS AGO.
ODI #11399784AIR BAGSCRASH
I WAS INVOLVED IN A BAD ACCIDENT IN WHICH MY CAR WAS HIT ON BOTH SIDES OF THE REAR DRIVER AND PASSENGER DOORS BY 2 DIFFERENT CARS. THE ENTIRE PASSENGER SIDE OF THE VEHICLE WAS RIPPED AND SCRAPED AS WELL AND NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. THE ENTIRE CAR IS TORN APART AND NOT ONE OF THE AIRBAGS ATTEMPTED TO DEPLOY DESPITE BEING HIT ALL OVER. I SPUN OUT OVER 6 LANES OF TRAFFIC AS THE VEHICLE CAME TO A STOP. EVERY SENSOR AND METER IN THE CAR WAS FLASHING AND GIVING ME AN ERROR MESSAGE IN WHICH THE CAR WAS NO LONGER OPERABLE. IF ANYONE HAD BEEN IN THE VEHICLE ALONG WITH ME, NO ONE WOULD BE SAVED.
ODI #11390982ENGINEFIRE
TL* THE CONTACT OWNS A 2019 DODGE CHARGER. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, SHE SAW BLACK/BLUE SMOKE EXITING FROM THE REAR AND STATED THE VEHICLE BEGAN SHAKE AND MAKE AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED AT THE MOMENT. THE CONTACT STATED DAYS LATER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER CARL HOGAN CHEVROLET BUICK GMC (2333 HWY 45 N, COLUMBUS, MS 39705: (662) 580-0726), AND WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED THE DEALER WHERE SHE PURCHASED THE VEHICLE AND WAS TOWED TO THEIR FACILITY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
ODI #11386173ENGINE
I JUST BOUGHT THIS CAR 6 MONTHS AGO 2ND OWNER AS I START THE CARIBBEAN COULD HEAR THE LIFTERS IN THE ENGINE THE CAR ONLY HAS 42000 MILES IVE OWNED A2013 CHARGER AND IT PRETTY MUCH HAD SAME PROBLEM DEALER FIXED
ODI #11365151AIR BAGS,STRUCTURECRASH
TL-THE CONTACT WAS RENTING A 2019 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 30MPHAN CROSSING A RAILROAD TRACK THE VEHICLE WAS INVOLVED IN A CRASH THE VEHICLE WAS TBONED ON THE PASSANGER SIDE. THE OTHER VEHICLE MIGHT HAVE RAN THROUGH A STOP SIGN. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. NON OF THE AIR BAGS DEPLOYED.BOTH VEHICLES WERE DRIVEN TO A NEARBY PARKING LOT AND THE DRIVER'S EXCHANGED INSURANCE INFORMATION. THE PASSANGER SIDE DOOR WAS COMPLETELY SMASHED IN AND UNABLE TO BE OPENED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AND REQUIRED NO TOWING. THE FAILURE MILEAGE WAS 49,737. TF
ODI #11365245ENGINE
I WAS DRIVING THE CAR JUST SHUT DOWN COMPLETELY AND WOULDN'T CRANK WITHOUT WARNING OR ANYTHING.
ODI #11364007SERVICE BRAKES
I PURCHASED A NEW 2019 DODGE CHARGER SCATPACK. IT WAS PURCHASED AS A LEISURE CAR FOR WEEKEND USE. I'VE HAD THE VEHICLE FOR A YEAR AND A HALF AND HAS 13000 MILES. THE VEHICLE BEGAN TO SHIMMY FROM THE FRONT BRAKES. THE FRONT VIBRATION BEGAN VERY LIGHT BUT HAS CONTINUED TO INCREASE. AT FIRST I BELIEVE THAT IT WAS PROBABLY CAUSED BY THE FACT THAT IT WAS NOT DRIVEN TO OFTEN AND THERE WAS PROBABLY A RUST BUILDUP OF SOME KIND. HOWEVER, IN RESEARCHING THE INTERNET IT APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERSHIP LABELED THE PROBLEM AS A WEAR AND TEAR ISSUE AND FOR THAT REASON IT WOULD BE MY RESPONSIBILITY TO FIX IT. I STRONGLY BELIEVE THAT THIS IS A POOR DESIGNED PROBLEM THAT THE MANUFACTURER IS REFUSING TO RECOGNIZE. I'VE OWNED MANY CARS IN MY 58 YEAR'S OF LIFE AND I KNOW THAT A BREAK ISSUE UNFORTUNATELY TAKES LOSS OF LIFE BEFORE IT'S ADDRESSED BY THE AUTHORITIES AND OR MANUFACTURER'S. I'M HOPING THAT THESE ISSUE IS ADDRESSED AS I'VE FOUND THROUGHOUT MY RESEARCH THAT IT'S A COMMON PROBLEM WITH THIS VEHICLE AND IT COMES WITH OTHER PROBLEMS LIKE BRAKE FAILURE ALSO. THE BRAKES ARE MANUFACTURED BY BREMBO BRAKE WHO HAS ALSO REFUSED TO ACKNOWLEDGE A POSIBLE PROBLEM WITH THE BRAKES.
ODI #11362601ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
CENSORS KEEP FLASHING OUT OF CONTROL ON AND OFF BRAKES HAVE BEEN MESSED UP SINCE DAY ONE AIR BAG CENSOR KEEPS GOING ON
ODI #11361633EXTERIOR LIGHTING
THE FACTORY HALOGEN PROJECTOR HEADLAMPS ARE GROSSLY INADEQUATE FOR NIGHT TIME DRIVING. THE BEAM PATTERN IS VERY POOR, AND ILLUMINATION OF SIGNAGE TO THE RIGHT OF THE CAR IS NON-EXISTENT. THIS PRESENTS A VERY DANGEROUS CONDITION. I HAVE REPLACED THE FACTORY BULBS WITH HIGHER PERFORMANCE PARTS TO NO AVAIL. INCREASING THE INTENSITY OF A BAD BEAM PATTERN DOESN'T IMPROVE THE BEAM PATTERN. NHTSA SHOULD INVESTIGATE THE HEADLAMPS ON THE CURRENT GENERATION CHARGER. OVERALL, NHTSA SHOULD ADOPT THE ECE BEAM PATTERN. FINALLY, DRLS SHOULD BE BANNED. WITH NO BENEFIT, ALL THEY DO IS RAISE THE COST OF A VEHICLE AND CAUSE EXCESSIVE DAYTIME GLARE.
ODI #11360134STEERING
TOTAL LOSS OF POWER STEERING WHILE DRIVING. WE WERE TRAVELING ON A MAIN ROAD DOING 30 MPH WITH AUTOS IN FRONT AND BEHIND US. SLOWED DOWN AND ATTEMPTED TO TURN ONTO SIDE STREET. IT WAS VERY HARD TO TURN ONTO THE SIDE STREET SINCE THERE WAS ABOUT 10 % OF POWER STEERING ASSIST. YOU COULD BARELY STEER INTO A PARKING SPOT. I CALLED FOR A TOW TRUCK TO DELIVER THE 2019 DODGE CHARGER SRT HELLCAT TO MY RESIDENCE. I WILL BE CALLING THE CLOSEST DODGE DEALER/ REPAIR CENTER FOR DIAGNOSTIC AND REPAIRS TO BE MADE. THANK GOD NO PEOPLE, INJURED, PROPERTIES OR VEHICLES WERE DAMAGED OR KILLED. .
ODI #11359955ENGINE
I HAVE A ENGINE PROBLEM WITH MY CAR WHICH IS COMES UNDER WARRANTY I WENT TO THE DEALERSHIP THEY TOLD ME I STILL HAVE TO PAY FOR EVERYTHING I JUST BOUGHT MY CAR THIS YEAR THE ENGINE JUST SHUT DOWN ON THE ROAD WITHOUT ANY REASON. IT DIDN'T GIVE ANY WARNING
ODI #11350404ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
VEHICLE RANDOMLY WONT START
ODI #11341037ELECTRICAL SYSTEM,EXTERIOR LIGHTING
WHILE I WAS DRIVING TODAY ALL OF A SUDDEN THE LIGHTS WENT SO DIM (IT'S ALWAYS ON THE AUTO SETTING) THEN I SWITCHED IT TO THE POSITION TO THE RIGHT OF IT AND LIGHTS BECAME BRIGHT, BUT WHEN I PUT IT BACK TO AUTO I COULDN'T HARDLY SEE THE SPEEDOMETER HARDLY AT ALL THE RADIO SCREEN WENT DIM AS WELL AND NONE OF MY LIGHTS WORK THAT ALL ON MY MIRROR ABOVE MY VISORS WORK AND THE LIGHTS DON'T WORK IN THE CENTER TOP EITHER WHEN YOU PUSH THE BUTTONS. ACTUALLY THOSE HAVEN'T WORKED FOR A REALLY LONG TIME. THIS PROBLEM HAS HAPPENED BEFORE WHERE MY RADIO ACTUALLY HAS GONE OUT COMPLETELY AND I SPY MATER HAS GONE THEM DIM. BUT SCARED ME TODAY BECAUSE IT WAS ACTUALLY DARK OUT AND I COULDN'T SEE HOW FAST I WAS GOING
ODI #11341029ELECTRICAL SYSTEM,WHEELS
WE BUY THIS CAR 2 DAY'S AGO AND THE LIGHTS FROM THE WHEELS NEVER TURN OFF WE LEFT THE CAR TO FIX THE PROBLEMS. AND STILL CONTINUE WITH THE LIGHTS ON .THE VEHICLE IS IN THE DEALER RIGHT NOW WITH 2 DAY BUYS.
ODI #11329002UNKNOWN OR OTHER,EQUIPMENT
WHEN THE CAR IS PLAYING MUSIC, THERE IS LOUD KNOCKING IN THE BACK SPEAKERS AND PHYSICALLY POPS. THE BACK OF THE VEHICLE WHERE THE SPEAKERS MAKE A LOUD KNOCK AND HAS BEEN MISTAKEN AS ANOTHER CAR HITTING YOU. THE KNOCKING CAN BE HEARD AT LOW VOLUME LEVEL AND IS RIDICULOUS AT HIGH LEVELS. THE VEHICLE HAD THE ISSUE WHEN NEW AND THE CAR STILL IS. IT MIGHT BE MORE THAN JUST MUSIC. THE PROBLEMS EXIST WHEN STATIONARY AND MOVING AT ALL SPEEDS. *TR
ODI #11328546UNKNOWN OR OTHER
MY 2019 DODGE CHARGER RT HEMI TODAY MAKE IT A MONTH SINCE I BOUGHT IT AND EVERY TIME I DRIVE IT SMELL LIKE SOMETHING IS BURNING, LIKE A PLASTIC SMELL. *TR
ODI #11325761POWER TRAIN
THE VEHICLE WAS TRAVELING 60 MPH ON A HIGHWAY WHEN I GOT A MESSAGE ON MY DASH SCREEN SAYING 'SERVICE SHIFTER'. IT DISAPPEARED AFTER ABOUT 3 SECONDS. NOTHING APPEARED AGAIN. THE CAR WAS ACTING FINE. TWO DAYS LATER THE CAR UNLOCKED BY THE REMOTE AND THEN WOULD NOT START. THE SHIFTER KNOB FLASHED RED MULTIPLE TIMES REPEATEDLY. I COULDN'T LOCK THE DOOR OR THE CAR WOULD AUTOMATICALLY UNLOCK ALL DOORS AS IF I HAD THE KEY FOB INSIDE STILL. I COULD NOT START THE CAR, TURN ON ACCESSORIES OR SHIFT INTO ANY GEAR. I HAD POWER TO MY LIGHTS ETC. MY REMOTE WOULDN'T WORK FOR LOCKING OR UNLOCKING OR REMOTE START ANYMORE. I WAS ABLE TO EVENTUALLY START THE CAR AFTER UNHOOKING THE BATTERY CABLE AND REATTACHING IT. TRIED TO DRIVE THE CAR AND WHILE IN DRIVE GOING DOWN THE ROAD ON A PUBLIC STREET IT AUTOMATICALLY SLAMMED THE CAR INTO PARK EVEN THOUGH THE SHIFTER HAD NOT BEEN MOVED. IT STARTED ACTING LIKE THE CAR WAS IN PARK WHEN I HAD BEEN DRIVING. THE SHIFTER ONCE AGAIN STARTED FLASHING RED MULTIPLES TIMES REPEATEDLY AND I COULD MOVE THE SHIFTER THIS TIME, BUT IT DID NOT REGISTER WITH THE CAR. IT STILL ACTED AS IF IT WAS IN PARK. I WAS ABLE TO RESET THE SYSTEM TEMPORARILY BY UNHOOKING THE BATTERY AND REATTACHING IT AGAIN TO GET IT HOME.
ODI #11324731SERVICE BRAKES
2019 DODGE CHARGER SCATPACK WITH BREMBO BRAKES. REAR BRAKE PADS ONLY COVERING 80% OF ROTOR. OUTER EDGES OF EACH REAR ROTOR ARE UNTOUCHED BY THE OEM BREMBO BRAKE PAD. *TR
ODI #11323222STEERING,WHEELS,SERVICE BRAKES
I TOOK MY CAR TO GET A OIL CHANGE AT THE DODGE DEALERSHIP. WHEN IT WAS RETURNED TO ME I NOTICE THAT WHEN I TURN MY WHEEL ALL THE WAY TO A CERTAIN SIDE IT MAKES A LOUD RUBBING NOISE. THEY ROTATED MY TIRES AND CHANGED MY FLUIDS SO I BELIEVE IT WOULD EVENTUALLY GO AWAY. IT HASN'T
ODI #11306986SERVICE BRAKES
THE REAR BRAKE PADS DO NOT SWEEP THE ENTIRE SURFACE OF THE REAR ROTORS. NEARLY 25% OF THE REAR ROTOR IS NOT IN CONTACT WITH THE REAR BRAKE PADS. THIS DIMINISHES BRAKING FORCE AND MAKES THE REAR ROTOR INCOMPATIBLE WITH CURRENTLY AVAILABLE REPLACEMENT PADS. THIS DEFECT IS VISUALLY APPARENT WHEN THE CAR IS STATIONARY. IT ALSO IMPACTS THE VEHICLES ABILITY TO COME TO A STOP WHILE IN MOTION. I SUSPECT THAT THE WRONG PARTS WERE INSTALLED BY THE MANUFACTURER OR THERE IS A MANUFACTURING DEFECT PRESENT.
ODI #11302682SERVICE BRAKES
THE REAR BRAKE PADS DO NOT FIT CORRECTLY, THEY ARE UNDERSIZED. THERE IS A LARGE PORTION OF THE REAR ROTOR THAT IS NOT IN CONTACT WITH THE PAD. THIS IS CAUSING DAMAGE AND PREMATURE WEAR TO THE BRAKE ROTORS.
ODI #11302276SERVICE BRAKES
I HAVE THE 2019 DODGE SCAT PACK, BASE MODEL, NO OPTIONS. IT COMES WITH THE 4-PISTON BREMBO CALIPERS ON THE REAR WHEELS. THE FACTORY BRAKE PAD ONLY CONTACTS A LITTLE OVER HALF OF THE ROTOR. THIS IS ON BOTH REAR WHEELS, INSIDE AND OUTSIDE SURFACE. THIS EASILY REDUCES BRAKING FORCE BY HALF; MUCH MORE WHEN THE CAR IS FULLY LOADED. THE PADS DO NOT LOOK DAMAGED, JUST AN OBVIOUS DEFECT (SEE PICTURES COMPARED TO REPLACEMENT PAD). OTHER DODGE SCAT PACKS REPORT SIMILAR DEFECTS. I CONTACTED BREMBO BACK IN DECEMBER, AND AFTER MULTIPLE CONTACTS, NOTHING TO THIS DAY (EVEN THOUGH INITIALLY THEY SAID THEY'D CONTACT ME BACK IN A FEW DAYS SINCE THIS LOOKED UNUSUAL). I CONTACTED FCA, AND THEY HAD NO CLUE ABOUT THIS, SO I VISITED MY LOCAL PALMEN DODGE, RACINE, WI. THE PARTS MANAGER SAID HE'D NEVER SEEN THIS BEFORE EITHER. WHEN WE LOOKED UP REPLACEMENT PADS, THEY WERE "NORMAL" LOOKING, LIKE THE ONE NEXT TO THE STOCK PAD THAT CAME WITH THE CAR. UNFORTUNATELY, THIS IS WEARING A WIDE GROOVE IN THE ROTOR, WHICH WILL THEN HAVE TO BE REPLACED. THE DEALER CONFIRMED THAT I'D HAVE TO BUY IT MYSELF SINCE WEAR ITEMS ARE NOT COVERED. I HAVE CHANGED THIS PAD TYPE MANY TIMES, SINCE 2009, AND HAVE NEVER SEEN A PAD CUT BACK LIKE THIS. I AM WORRIED THAT IF I HAVE TO STOP QUICKLY, I WILL NOT GET FULL BRAKING IN THE REAR SINCE THE PADS ARE ONLY COVERING PART OF IT. SECONDLY, I WILL HAVE TO BUY TWO NEW REAR ROTORS, AND PADS, TO GET THE FULL STOPPING POWER THAT THE MANUFACTURER INTENDED. *LN*JB
ODI #11298457STRUCTURE
TL* THE CONTACT OWNS A 2019 DODGE CHARGER. THE CONTACT STATED THAT THE BODY SEALER WAS CRACKING. THE VEHICLE WAS TAKEN TO (DUPAGE CDJR LOCATED AT 433 E N AVE, GLENDALE HEIGHTS, IL 60139) FOR REPAIRS. AFTER THE VEHICLE WAS RETURNED TO THE CONTACT NOTICED THE FAILURE WAS STILL PRESENT. THE CONTACT ATTEMPTED TO SERVICE THE VEHICLE AT 5 OTHER UNKNOWN DODGE DEALERS AND WAS DENIED BECAUSE THE ORIGINAL DETAILS WERE MANIPULATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
ODI #11269572EXTERIOR LIGHTING
THE HEADLIGHTS ON THE 2019 DODGE CHARGER SXT ARE TERRIBLE. AT NIGHT WHILE THEY ARE ON DIM THEY ARE NOT BRIGHT AND THE IIHS RATING IS POOR. I'VE COMPLAINED TO MY DEALER ABOUT THE HEADLIGHTS AND THEY ADJUSTED THEM BUT TO NO AVAIL. THEY ARE NOT BRIGHT AND I HAD 1000% BETTER LIGHTS ON MY CIVIC I TRADED IN. SOMETHING HAS TO BE DONE ABOUT THIS POOR RATING. IT THIS REASON I'M AM IN TALKS ABOUT TRYING TO RETURN THE CAR IF THIS CANNOT BE FIXED.
ODI #11252691SERVICE BRAKES
WHILE DRIVING THE PARKING BRAKE ENGAGED ITSELF. THERE WAS NO LIGHT ON INSTRUMENT CLUSTER. AN THE PARKING BRAKE HAD TO BE ENGAGED AN DISENGAGED TO CONTINUE DRIVING. SPEEDS WERE SLOW. CITY ROAD. POSSIBLY DANGEROUS IF AT A FASTER SPEED.
ODI #11251946ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2019 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL RATTLING SOUND WAS DETECTED ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TAYLOR CHRYSLER DODGE JEEP RAM (1497 IL-50, BOURBONNAIS, IL 60914, (815) 935-7900) WHERE IT WAS DIAGNOSED THAT THE EXHAUST MUFFLER WAS FRACTURED ON THE DRIVER'S SIDE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL MID OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
ODI #11242751WHEELS,UNKNOWN OR OTHER
MY CAR IS SHAKING OVER 60 MPH AND WHEN I TURN THE STEERING IT'S MAKING A NOISE . THE DEALER IS REFUSING TO FIX IT THE SAME DAY . THEY SAID IF I DROP IT OFF TODAY IT WILL TAKE 3-5 DAYS . SO I ASKED FOR A LOANER AND THEY SAID NO . AND THE NEXT SAME DAY SERVICE I CAN GET IS AUG 17 . WHICH IS 8 DAYS FROM TODAY .
ODI #11230535AIR BAGSCRASH1 INJURY
MY DAUGHTER WAS ON HER WAY TO SCHOOL AND THE AIRBAGS DEPLOYED ON HER, CAUSING HER TO RUN OFF THE ROAD, INTO A DITCH. THE PEOPLE AT DODGE HEADQUARTERS WOULD NOT TALK TO ME IN REGARDS TO THE CRASH DATA REPORT, BUT THEY SENT A LETTER SAYING THEY WERE NOT TAKING RESPONSIBILITY FOR THIS ISSUE. *BF THE DRIVER'S LIP (CONTUSION) AND ARM (BURN) WERE INJURED DURING THE CRASH. *DSY*JB *DT *DT THE CONSUMER PROVIDED THE ACCIDENT REPORT. *TR*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB *AS *DT *TR *AS*JB
ODI #11197225UNKNOWN OR OTHER
THE CHARGER FORCEFULLY APPLIED THE BRAKES, WHICH IT CAN DO BECAUSE IT HAS FORWARD COLLISION CONTROL, HOWEVER I WAS MOVING 40 MPH WITH NOTHING IN FRONT OF ME. NO PEDS. NO CARS. NO ANIMALS. THE VEHICLE'S BRAKE LIGHT FLASHED ON THE INSTRUMENT PANEL AND IT IMMEDIATELY BRAKED, EVEN THOUGH MY FOOT WAS ON THE ACCELERATOR. I FLEW INTO THE SEATBELT AND THE CARS BEHIND ME SKIDDED NEARLY INTO MY CAR, HONKING ANGRILY. THERE WAS NO REASON FOR THE CAR TO DO THIS.
ODI #11196680STEERING
WE'VE PURCHASED 15 PURSUIT RATED CHARGERS THIS YEAR. OUT OF THE 15 WE HAVE FOUND 2 SO FAR WITH STEERING FAILURES. ONE FAILURE WAS DURING IDLING FOR A PERIOD OF TIME, THE OTHER AFTER A HIGH SPEED PURSUIT CAUSING THE POWER STEERING TO FAIL UNDER EXTREME DRIVING CONDITIONS.*DT CONSUMER PURCHASED VEHICLES WITH THESE 2 VINS[XXX] AND [XXX]. THE VIN PROVIDED HAS NO DISPLAYABLE RECORDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *DT VEHICLE TAKEN TO SERVICE DEALER.*JB