ODI #11737206ENGINE,FORWARD COLLISION AVOIDANCE
The car stalls and began to jerk then shuts down the crash symbols comes on and goes off.
ODI #11735973SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
I was leaving for work, backing out of the driveway, and the brakes just locked up out of no where. I’ve done this multiple times and the brakes have never done this. I tried pulling up and trying again, turning the car off and back on, and backing a different way out of the driveway. It kept locking up on me and nothing was in the way. My husband had to eventually take me to work. The automatic braking system failed. I’m not sure if it is available for inspection upon request. At the time, my safety or anyone else’s safety was not at risk. I just worry about if it happens while I’m driving on the road. That could defiantly not only put me at risk but also other drivers. No the problem has not been reproduced or confirmed by a dealer. It just happened this morning. The vehicle has not been inspected. No warning lamps. It did pop up the car with the 3 blocks in front of it on the screen like I’ve seen before, prior to failure, but not the warning about the automatic braking system.
ODI #11735472UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMCRASH
The CVT issue remains with this car even though I have complained. The car will randomly de accelerate and randomly accelerate which has cause minor fender bender. The car continue to studer and jerk and continues to show since of transmission issues. These cars need to be recalled before someone is seriously injured from the known CVT issues.
ODI #11734876ELECTRICAL SYSTEM
Odometer Fraud - The contact purchased a 2020 Nissan Altima. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 10,976. When the vehicle was later taken to the dealer for diagnostic testing, the recorded mileage was 113,000.
ODI #11722887UNKNOWN OR OTHER
I am having issues with the back-up camera display on the radio screen freezing up occasionally while backing up and once it went black while backing up. I have also had dozens of issues with the drivers door not opening. Occasionally when i try to exit the vehicle the door will not fully unlatch to open. It will only partially unlatch to open a crack. I have tried locking/unlocking, shutting off the vehicle and starting the vehicle, roll down the window and try to exit using the outside handle, but was unable to exit the vehicle. The only way I could get out of the vehicle was to exit through the passenger door. After several minutes or longer it will finally open to exit. This is a severe entrapment issue. These issues have happened on multiple occasions, but did not start until after the factory warranty ended.
ODI #11723028POWER TRAIN
The “check engine” light came on - after shutting off the engine a couple times - it still came on. Took the 2020 Nissan Altima Platinum to Glendale Nissan - after a 3 hour wait they said I need a new Cam Shaft for $6,000. The car only has 42,000 miles. I took the car to get a second option - they want $9,000 to fix it. So I called Nissan to enter a claim on February 20. It took Nissan until March 9 to respond - that they would NOT give any assistance to fixing the Cam Shaft. The car was 10 months out of time warranty and 18,000 under mileage warranty - I understand time trump’s mileage. We have owned many cars the last four have been Nissan Altimas. Never have we had a catastrophic event like this with a car. At the very least this incident should be added to the records of issues with Nissan cars that might lead to a recall.
ODI #11719843SEAT BELTSCRASH2 INJURIES
My vehicle was in a car accident and during the impact my seat belt came undone
ODI #11717040ELECTRICAL SYSTEM
This is my second Altima I bought. A 2016 and a 2020. Both vehicles had issues where the car door wouldn't open from the inside or outside due to the lock system. If my car is "locked" and I go to open the drivers door,. it sets off the theft alarm system. These issues cause major issues because if I get into an accident and am not able to open the car door I could possibly die from not being able to get to me fast enough, sitting too long, etc the possibilities are endless. Not to mention I get up pretty early sometimes so to hear a theft alarm at full maximum volume is frustrating to say in simple terms. Other issues include the volume on my car will randomly turn to max volume or turns off. Essentially an error electronically that affects numerous aspects and integrity of the vehicle itself.
ODI #11714289ENGINE
Message popped up while driving saying “engine malfunction power reduced service now”. Pairs with the check engine light coming on
ODI #11709354ENGINE
I received a Recall # R25B1 for my Nissan Altima 2020. I visited my local Nissan Dealer in Chelmsford, MA, on December 30, 2025. They explained that they saw an issue and that I would need a new engine. There are 32,000 miles on this vehicle. They began the process but were then told by Nissan Corporate that it did not meet the requirements of the recall, and they would not be replacing it. I am in the process of heading on a long driving trip and am very concerned with how this was handled. Nissan Customer Relations explained it wasn't covered under warranty, which has nothing to do with a recall. I am very frustrated and disappointed in Nissan. The mechanics at Nissan in Chelmsford took photos and sent them to Nissan, and they still denied it. With the car only having 32000 miles on it, it was probably if anything at the beginning of the failure. Please advise on going forward.
ODI #11708655UNKNOWN OR OTHER
Door lock actuator will not function properly, causing my car to “lock” with my keys inside the vehicle. This is available for inspection upon request. This is a safety hazard because my drivers side, and both back doors do not lock properly and can be accidentally opened when driving. Mount Airy Nissan has been notified of this problem and have inspected my vehicle, and agrees there’s an issue. There were no warnings or notifications displayed prior to them going out. I bought the vehicle in October of 2024 unknowing the back drivers side door lock actuator was already broken. After going into a store, and accidentally locking my keys inside the vehicle, I realized there was a problem with the lock since I was able to open the back driver side door without needing to press the unlock button on my key fob. After this realization, my back passenger side and driver side door lock actuator broke.
ODI #11707102ENGINE
Need a new engine / gasket confirmed by pep boys. Been at the dealership a lot more than usual lately and they kept telling me everything is fine with my vehicle
ODI #11705488AIR BAGS
On October 31, 2025, I noticed the Check engine light was on, after inspecting the car at the closest car shop the technician noticed white powder on the driver side knee airbag cover. Next morning I brought my vehicle to Temecula Nissan telling about airbag powder leakage. But this issue was completely ignored by the Advisor, who for some reason decided to fix another issue but ignoring my airbag issue concern. When I tried insisting to inspect the airbag saying:" I worry it may unexpectedly deploy or not deploy in case of a car accident. And my nose and throat are very irritated possibly because of inhaling the powder", the advisor looked at the airbag cover finally noticing the powder and said:" It's not a problem, we will wipe the powder off", despite my concerns. When I came to pick up my vehicle, I asked if my airbag issue was taken care of and documentations have been provided, I was told "Yes, we sent you a link". But it was no information about airbag inspection request or what work was done on it. I immediately went to speak with General manager of Temecula Nissan, who promised to inspect and fix the airbag issue next workday but nobody contact me since then and message I left for the manager on the phone was completely ignored. After filing a complaint to Nissan Consumer Affairs, I was told that nothing they can do about it and advised to get a second opinion from another Nissan dealership. So I did. Pedder Nissan Advisors took my concerns seriously, they said that it is dangerous to drive my vehicle in that condition, they did an inspection and took my car to replace the defective airbag.
ODI #11703886ENGINE AND ENGINE COOLING
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the vehicle stalled in the middle of the expressway. The contact turned off and restarted the vehicle, and the engine started knocking significantly. There was no warning light illuminated. The contact was able to slowly pull over to the side of the road. The vehicle was towed to the residence. The vehicle was later driven to the dealer, where it was test-driven. The dealer informed the contact that there was smoke coming from the vehicle, and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The contact related the failure to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was unknown.
ODI #11703595ELECTRICAL SYSTEM
Locks no longer work with key fob or button within car and sometimes even takes multiple attempts to manually unlock. This poses a danger if needed to enter or exit the car in a hurry.
ODI #11701365UNKNOWN OR OTHER,ENGINE
I am writing to request immediate assistance regarding the recall inspection for my 2020 Nissan Altima Platinum. Last week I received a letter notifying me of an open recall and instructing me to have my vehicle inspected. I brought my car to my local Nissan dealership on Saturday. During the inspection, I was told that metal debris was found in the engine and that the vehicle would need a full engine replacement. I was asked to leave the car at the dealership and was told I would receive a loaner vehicle on Monday. After waiting all day today for an update, I was informed that Nissan declined the engine replacement because the debris found did not “qualify” under the recall. I was told the dealership would clear the debris out of the engine and that I could pick up the car tomorrow. I am very concerned about this decision. Metal debris inside an engine—especially during an active recall related to engine failure—raises serious safety and reliability issues. Simply clearing out the debris does not address the root cause or provide confidence that the vehicle is safe to drive. This matter is urgent, as I must drive more than 1,000 miles soon to take my medically complex daughter to a children’s hospital. I need to trust that my vehicle is safe for long-distance travel. I am requesting a prompt review of my case and a second evaluation to determine whether an engine replacement or another appropriate remedy is necessary to ensure my vehicle’s safety.
ODI #11700858ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 out of 4 of my doors have to be locked and unlocked by hand instead of using my Nissan key button to unlock my car. 3 of the motors are bad or it's some kind of electrical issue that goggle says is common in 2019 to 2020 Nissan Altimas. I feel like I shouldn't have to pay out of pocket myself to get this fixed if it's a noted common issue on goggle.
ODI #11699694ENGINE
Unknown. The engine started have overheating issues but never was ran in the overheated zone. We took the car to the dealer and was told the head was cracked. We questioned how that was possible if we never ran it in the overheated zone. We were told they did not know but that several other Customers in the last few weeks have had the same issue. Then we heard about the recall but was told our car was not affected. It needs to be reevaluated. We never ran the car hot.
ODI #11698768ELECTRICAL SYSTEM
All 4 door lock actuators have failed, no warning lamps indicating this issue, first appeared in 2024. Car has been broken into as a result
ODI #11695757STEERING,ENGINE AND ENGINE COOLING,BACK OVER PREVENTION
See attached document for complaint.
ODI #11695190AIR BAGSCRASH
2020 Nissan Altima involved in a 3 car collision. Altima was rear ended by a vehicle travelling approximately 50 MPH and forced Altima to rear end the vehicle in front of it. Vehicle is a total loss. No air bags deployed.
ODI #11690643ELECTRICAL SYSTEM
My driver door does not lock and unlock automatically. This poses a risk because my door remains unlocked when I think that it is locked. Also, I have to go in through the backseat of the passenger seat in order to get in my car posing risk of someone coming up behind me. I had the back actuators replaced a couple of years ago, I asked about the front since the car was still under warranty and I was told they would not replace them since they were not acting up at the time. I was told at one point it would be around $800 to have the front ones repaired. The lock has been working intermittently probably for the last year and a half, but have now completely quit working.
ODI #11687718SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION. TWICE THIS YEAR, THE VEHICLE MADE A COMPLETE STOP ON THE HWY AND TOOK A MINUTE BEFORE I COULD RESUME DRIVING.
ODI #11685498POWER TRAIN
Many times while I'm driving, I feel a jerky motion. when I am at a stop light, and proceed to hit the accelerator, it will not pick up. I have lost power, the car will jerk while I'm driving. The RPM will rave go up. It's very dangerous because I can be driving and the engine will lose or reduced power. I get a whining sound, like my transmission, is gonna go out.
ODI #11685315ENGINE AND ENGINE COOLING
The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.
ODI #11684292SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
I been having issues with my car stalling out and not wanting to start I got the spark plugs replaced by a mechanic and then my car starts over heating I have my car looked at by a mechanic again and I’m told the engine is corrupt by oil and the fuel pump is bad my car can be inspected for this issue as it is having a lot more issues due to the Nissan recalls but my vin doesn’t cover it
ODI #11684347ENGINE
I’ve received notice that my car is subject to engine failure. I’m afraid to drive it and I need this issue fixed ASAP. What should I do?
ODI #11681761UNKNOWN OR OTHER
All 4 door lock actuators prematurely fail, causing doors to remain unlocked or locked even after numerous times of locking/unlocking, posing a safety risk.
ODI #11674643ENGINE AND ENGINE COOLING
The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealers were contacted; however, the recall information failed to show while entering the VIN information. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI #11674671UNKNOWN OR OTHER
My back up camera was pink this morning went to work then noticed next time I backed up it was a static picture and then backed up again and its blue and now it's back to the static picture
ODI #11674403STRUCTURE,UNKNOWN OR OTHER
Driver side front and passenger rear doors locks stopped working when trying to lock doors. Stopped working a few months ago. Door doesn't lock when put into gear to drive.
ODI #11674027ENGINE
I am the owner of a 2020 Nissan Altima (VIN: [XXX] ), and I am reaching out to formally report a serious, ongoing issue with the vehicle’s engine performance. I have paid out of pocket for repairs, yet the issue persists, resulting in continuous inconvenience, emotional distress, missed work, and significant financial strain. After researching, I believed my vehicle might have been subject to a recent recall due to widespread reports of engine failure and related concerns in this model. However, the dealership denied any open recalls related to my VIN. The conflicting information, combined with the unresolved mechanical failure, has caused immense frustration. I am requesting a full review of this matter, including whether this issue qualifies under any known recalls, customer service campaigns, or warranty extensions. I am prepared to escalate this issue legally if necessary. Please acknowledge this complaint and inform me of next steps. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11673595SERVICE BRAKES, HYDRAULIC,ENGINE,FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Nissan Altima. The contact stated while driving approximately 50 MPH, the vehicle lost motive power. The contact stated that the message "Engine Malfunction" was displayed, and the check engine, traction control, and Forward Collision Avoidance warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the mass air flow sensor needed to be replaced. The vehicle was repaired but the failure reoccurred days later. The vehicle was then taken to an independent machinic where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that the battery was replaced three additional times by several independent mechanics; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
ODI #11672057ENGINE
My check engine light comes on & the it will go off then back on again…
ODI #11671307ENGINE
My car is said malfunction Loss of engine power
ODI #11671182ENGINE
Since August of 2024 I noticed that my vehicle had strange noises coming from the engine and I was having a coolant loss but did not see anything on the ground. I then took my car to Nissan in New Orleans and they were recommending that I replace my entire engine. I’m not sure of their findings but still to this moment my vehicle still makes the same noise from the engine and still is having a coolant loss. I did notice that the coolant is overfilling in the reservoir tank and leaks out.
ODI #11668246ELECTRICAL SYSTEM,VISIBILITY/WIPER
Windshield Wiper Fluid Reservoir sensor going on even when reservoir is full. Gives drivers a warning light which is very distracting. If you go on line, this appears to be an extremely common problem that Nissan has not addressed. This can lead people to not know if they have fluid in reservoir as they will eventually ignore warning light or disconnect sensor (the two most common solutions in Nissan Altima forum).
ODI #11667349ELECTRICAL SYSTEM
My 2020 Nissan Altima Door actuators are all currently broken. The doors will not unlock with the fob and have to be manually unlocked. This can cause a huge safety issue if they are unable to be unlocked.
ODI #11667001FORWARD COLLISION AVOIDANCECRASH
This car is going to kill me! It randomly hits the brakes on the highways! I am literally driving a deadly weapon. I turn the emergency brakes off and had it checked and STILL brakes. It break everytime I pass a shade spot on the road and even highway going over 60 miles per hour! It hits the breaks while I am in traffic making the driver behind me almost hit my car. It breaks whenever I go under a tree. It breaks when I am in a parking garage when there are NO cars around. It breaks randomly in traffic with no cars too close by to create a collision. It breaks in front of a school bus that was driving close behind me. It hit the breaks going 30 miles per hour. If the school bus would have hit me then that would be child endangerment. The bus driver thought I would break checking him but it was hard to explain it was my emergency breaks. It’s been getting so bad that I am writing a complaint until something can be fixed or changed. It’s ruined my breaks in general from always setting off the emergency breaks. It is not even emergency breaking, it’s breaking to kill at given moment. It’s ruining my car and my ability to drive! This is not correct and it’s keeps going off even more. I am scared to even drive it. This has been happening since I got the car but for the past year since I turned off the sensor, it’s gotten SO much worse. It can turn deadly on my end or someone else’s. This was not properly designed for safety. It’s doing the exact opposite. This happens literally every week! So there is not way of giving you every single date nor do I have the time to wipe my phone out to take a video during those moments because it’s random.
ODI #11665872LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Altima. The contact stated while using the key fob to unlock the doors, the rear driver’s and rear passenger’s side doors failed to unlock as needed. The contact also stated that over time, the front driver’s, and passenger’s side doors failed to open while using the key fob. In addition, it was difficult to unlock the front driver’s door manually with the key. The local dealer was notified of the failure and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
ODI #11663298STRUCTURE
HOOD UNLATCHED WHILE DRIVING ON EXPRESSWAY AND SMASHED INTO WINDSHIELD. EXTREME SAFETY ISSUE. VIEWED BY MECHANIC AND TOW TRUCK. NO WARNINGS BEFORE UNLATCHING
ODI #11661391STEERING,WHEELS,UNKNOWN OR OTHER
The tire rod assembly disconnected and caused a near miss accident. The steering was no longer intact. The car had to be towed and repaired to the nearest auto repair shop.
ODI #11657803AIR BAGS,FORWARD COLLISION AVOIDANCECRASH
The contact owns a 2020 Nissan Altima. The contact stated that while driving approximately 30 MPH, the collision avoidance system failed to activate, and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged, but no air bags deployed. No injuries were reported. A police report was taken at the scene. The vehicle was driven to the home and later to the body shop. The cause of the failure was not determined. The manufacturer and local dealer have not yet contacted. The VIN was not available. The failure mileage was 67,000.
ODI #11656442POWER TRAIN
Description of the Problem: For the past three years, my vehicle has experienced intermittent and sudden loss of power while driving, including on the highway. The issue is ongoing and has not been resolved despite having the throttle body replaced three separate times, totaling approximately $4,500 in repairs. Each replacement has resulted in the exact same malfunction: the car enters limp mode, drastically reducing power, which is especially dangerous when my children are in the vehicle. Component/Inspection: The issue appears to involve the throttle body and possibly the CVT transmission or related electrical system. The component has been replaced multiple times and is available for inspection if needed. Safety Risk: This malfunction puts my safety and the safety of my passengers at significant risk, particularly when driving at high speeds or in heavy traffic. The car's sudden loss of power makes it difficult to accelerate or maintain speed, which could easily lead to a collision/serious injury. Problem Reproduced/Confirmed: Yes. The problem has been witnessed and confirmed by Midas of Palm Bay, FL and Nissan of Melbourne, FL. Manufacturer Involvement: I reached out to Nissan, but they refused to assist with the repairs or offer any support. Warning Signs/Symptoms: Before the failure, the check engine light comes on, followed by a warning message that reads “Engine Malfunction.” Immediately after, the vehicle loses power and cannot accelerate normally.
ODI #11655580ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
The forward collision warning sensor,the rear collision sensor and the traction lights turns on and off from time to time . The transmission seems like its been force to accelerate
ODI #11652667EXTERIOR LIGHTING,VISIBILITY/WIPER
1 of 2 problems! 1 the passenger head light seems to be leaking water into the headlight and blurring vission forwards and gives a blurring illusion and mabe shorting out the headlight. 2 the windshield wipers liquid sencer showes it needs windshield wipers fluid when it's full. The light on the dashboard keeps flashing showing this and keeps the odometer blocked.
ODI #11640985ENGINE
On the way to work a warning error message came across the dash board saying “ Engine Malfunction Power reduced. Service now” then is turned off. The engine light didn’t come on until a month later saying P0101. P0101 was fixed but the engine malfunction still comes and goes.
ODI #11634746UNKNOWN OR OTHER
Rear camera malfunctions after trunk is opened, screen goes purple, pixilated, or jumpy.
ODI #11628888LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Nissan Altima, The contact stated that while attempting to unlock the front driver's side door with the vehicle remote, the door would not unlock. The contact also noticed that both rear doors would not unlock from the remote either. The contact stated that the doors were able to unlock with the vehicle's key, but not the remote. The only door that would unlock was the front passenger side. The local dealer was contacted however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 40,000.
ODI #11627380POWER TRAIN
While driving my vehicle on the freeway, the car suddenly went into limp mode then a few seconds later, the Warning Light appeared showing CVT failure alert. The car has 111,000 miles. This should be an issue that Nissan need to be responsible 100%.
ODI #11625048STEERING,ENGINE,ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 35 MPH around a curve, the steering wheel locked up. The vehicle shut off and turned back on. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the key fob battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
ODI #11622190SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Car phantom brakes. There are multiple cases of it online where people are complaining when the front emergency brake warning light comes up at times and the car brakes automatically in empty highways. This happens fairly often
ODI #11620345ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
My issue began 1 month after buying the vehicle. Regardless if I'm on the highway or back road no transition from one lane to another needs to be initiated , my whole dash will light up red and the car will come to a complete stop , at this time I just hold on and brace myself .Im a RN w/2 kids I went back to the dealer they said they checked it out but on my own I found out the car was in 2 accidents those things were not revealed to me during the buying process. I didn't know how to report this Im pretty ignorant to this type of thing however I did complain to gm by way of phone few times I called early on. No one at the dealership will help. Im literally in fear of me and my children's life. I test my luck because I don't know what else to do and can't afford another vehicle. Please help this complete dead stop sometimes turns the back end of my vehicle if im going over 70 when it stops, for this reason I drive like 40mph. I hope knowing this issue you can help there is no reason I know of for this incident which is now happening approximately once a week. Again this happen almost immediately after buying ,I went to the Mngr no one will help but this is very scary for me and two children will it take a nurse dying in an accident before someone does something , I dont now what else to do Again out of nowhere no matter the speed the dash turns red all lights come on and vehicle comes to ABRUPT STOP.Thank you and its at this point once a week,by the way I only guessed the parts involved d/t effects of incident I do notknow which or what from the car would have these issues from because I absolutely bought it like this
ODI #11614789ELECTRICAL SYSTEM
The brake switch keeps coming loose making it difficult to start the car when pressing the brake down. When the switch is not secure, the electrical connection is lost and it is very hard to press the brake down. What if this happens in the middle of traffic? The issue also causes the brake lights to remain on and not turn off. This has to be a faulty part. My car is a 2020 and the it's too soon for wear and tear.
ODI #11612407LANE DEPARTURE
The contact owns a 2020 Nissan Altima. The contact stated while driving at an undisclosed speed, the Lane Departure sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed Lane Departure sensor. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a failed Lane Departure sensor. The contact was informed that the Lane Departure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,439.
ODI #11610101UNKNOWN OR OTHER
I have a 2020 Nissan Altima SR that both rear door lock actuators have randomly gone out resulting in my back doors not unlocking in case of an emergency. My doors also do not lock with any of the buttons, and if I forget to manually lock my rear doors, they are left unlocked and someone can break into my car, resulting in injury.
ODI #11609501UNKNOWN OR OTHER
Backup camera screen goes black/blue sometimes
ODI #11604987ELECTRICAL SYSTEM
3 OF 4 VEHICLE DOOR LOCKS FAILED SIMULTANEOUSLY CAUSED DIFFICULTY TRYING TO SECURE THE VEHICLE. APPEARS TO BE A SAFETY VIOLATION IF VEHICLE CAN'T BE SECURED PROPERLY BY THE DRIVER. APPEARS TO BE A COMMON PROBLEM WITH THE NISSAN VEHICLES
ODI #11604036STEERING,POWER TRAIN,ENGINE
While accelerating from a complete stop, the car stalled with tires, powertrain, and steering wheel all locked. For 15 seconds, the steering wheel, tires, and car was unable to be manipulated. During acceleration, the speed was less than 15mph when it came to an abrupt stop. Another car behind me almost hit me when my car came to a stop. Car was just serviced for another warranty issue a few months ago by Nissan dealership.
ODI #11604116SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
I noticed a month ago I was driving and both the rear and front emergency braking lights came on in my dashboard but the car never actually began to brake. Fast forward to today when I was backing in to park my car and the emergency brake engaged and I could not back in. Nothing was around me, I wipe off the sensor and it still would not let me back in. I had to turn off the emergency brake system just to back up my car.
ODI #11600421ENGINE
RECEIVED ENGINE MALFUNCTION REDUCED POWER SERVICE NOW MESSAGE WHILE DRIVING (RECEIVED MESSAGE 6 TIMES SO FAR). ERROR GOES AWAY WHEN I SHUT CAR OFF AND RESTART IT, NO CODE IS FOUND WHEN SCANNED AT NISSAN DEALERSHIP. CAR SEEMS TO SHIFT WEIRD DURING A STOP AND FEELS LIKE IT RUNS ROUGH BUT NOTHING IS EVER FOUND AT DEALERSHIP TO BE THE CAUSE.
ODI #11598580LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Nissan Altima. The contact stated that the front driver’s side and rear driver’s side door locks failed to operate as designed. The vehicle was taken to the dealer who diagnosed that the lock actuators had failed and needed to be replaced. The dealer also informed the contact that the front passenger’s side door had experienced the same failure. An independent mechanic had repaired all three doors. The manufacturer had not been made aware of the failure. The failure mileage was 91,228.
ODI #11595643SEAT BELTS
•My driver’s seat motor tract assembly failed to move back & forth. It can be available for inspection. •My Safety was @ risk due to the seat inability to move back & forth. My foot couldn’t reach the accelerator or the brakes because the seat malfunctioned while the seat was moved so that I could get out of the car. •The problem has been confirmed & inspected by the Nissan Dealership where I purchased the car. •No, there were no warning signs or messages that indicated the seat malfunctioning. • This driver seat motor tract assembly has failed 2 times now. •The first time the seat motor tract malfunctioned was on 07/08/2023. The Dealership stated that a small comb was lodged in the tract. There was N/C. •The second time the seat motor tract malfunctioned was on 06/13/2024. There was nothing blocking the seats’ movement. The Dealership charged me $175.99 to find out what was causing the seat to fail again. The serviceman said that he beat on the motor until the seat eventually moved. It was stated that I’d have to replace the seat motor tract assembly if it malfunctions again.
ODI #11595567ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
I was driving on the Freeway and without warning my car reduced speed. Then there was a warning bell that showed engine malfunction power reduced. Then the check engine light came and my rear and front warning indicator came on
ODI #11595276ENGINE
It’s been 2 times that I get the WARNING ️ Sign of Engine Malfunction Power Reduced Service now and at the same time another warning that’s says Malfunction see owners Manual and my car looses it’s power
ODI #11594281UNKNOWN OR OTHER
Trunk latch broke entirely, cannot shut trunk and cannot repair myself. Did not slam trunk lid, just shut normally.
ODI #11591858POWER TRAIN,ENGINE
Engine failed prematurly with less than 40k miles. All service was completed in a timely fashion. Nissan is taking a long time to get back to me with what next steps are. They are still investigating after 10 days. Pls help.
ODI #11591145STRUCTURE
Unable to open driver’s door from the inside of the vehicle. To exit the car I have to climb over and exit through passenger door or roll down the window and open the door from the outside handle. This is a potential safety concern of not be able to get out of the car in an emergency or injuring myself when I have to climb over the console to exit through passenger door. This issue has bot been resolved and is still a concern.
ODI #11590784POWER TRAIN
Unpredictably vehicle acceleration is delayed by approximately 3-4 seconds. Car then proceeds to take off after transmission kicks in. I almost got hit by a semi during a left turn. And similar near miss incidents have occurred. Car also fails to accelerate in a predictable manner when needed rpm goes up but vehicle will stall/hesitate. The vehicle is under warranty and has been to the dealer 3 times. They will not perform any maintenance on the vehicle. Saying it needs to be replicated in person. The Issue is not easily replicated, but when the issue presents itself, it poses a great safety risk to occupants in the vehicle and all drivers/pedestrians on the road around the vehicle. This seems to be a known issue by Nissan but they fail to implement a recall or any other corrective action. I can provide invoices/Statements of work but will have to retrieve them from the dealer. I also have video evidence of the issues occurring. Dealer has seen the videos but refuses to repair, replace, or recompensate for the issues listed above off the videos alone.
ODI #11587593VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
This has been happening multiple times since December 25th, 2023. Presently, it's in the shop for the 6th time. This orange light comes on and then right after the vehicle just stops or slows down. Nothing is in front of or behind me. It's random...happens at night or anytime during the day and it stops itself while driving. It has been taken to the dealership 6 times since December and the problem has not been remedied. It is scary getting into the vehicle every time because I wonder, will it happen today? And what if someone is behind me? That could cause a major accident with injuries.
ODI #11587610UNKNOWN OR OTHER
All four door lock actuators have failed when the car was only 2 years old. We have lived with it but this seems to happen and could be a safety issue.
ODI #11578445FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Nissan Altima. The contact stated while driving at approximately 35 MPH, the forward collision avoidance system chimed and the vehicle started braking. The contact stated that there was no vehicle in front of the vehicle. The contact stated that the forward collision avoidance system system engaged after several school buses had driven past his vehicle in the opposite lane. The contact stated that he was able to disengage the forward collision avoidance system, and he continued driving. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure. The failure mileage was approximately 34,000.
ODI #11577229ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
I can be driving and all of a sudden the collision symbol starts flashing,it has done it at least ten times
ODI #11575606SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
AEB system malfunction for front end. Will not allow cruise control to be used because of it.
ODI #11574172ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Front crash warning malfunction on my dash
ODI #11574113SUSPENSION,WHEELS,ENGINE
My 2020 Nissan Altima is having issues with the transmission . When you accelerate the engine Jerks, Vibrates , Shutters. It hesitates even when stopping acts like it doesn’t want to shift into another gear . My Tires are always loosing air as well . The Front of my car is always making a sound think suspension issues .
ODI #11573431ENGINE
Vehicle goes into limp mode (shows all engine warring signs flashing ) and my speed goes down to 5-15 miles. This happens instantly and my car will jerk and basically stop where it is at. This is happening when the temp. is below 0 and it is snowing. There is no warring or time to get out of the way of traffic and on the hwy cars are coming up on you. Someone can hit you from behind instantly when this happens. My vehicle has been towed twice to the dealer and i have filed 3 complaints with NIssan consumer care but this is not resolved. All they can do is reset the computer each time. The dealer tells me this is happening all the time but they can not get it do duplicate when they have it . I have 18K miles and this has happened 3 times in total.
ODI #11572332POWER TRAIN,UNKNOWN OR OTHER
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
ODI #11572340STEERING,WHEELS,UNKNOWN OR OTHER
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
ODI #11561957POWER TRAIN
Transmission went out at 145k miles
ODI #11559839STEERING,SERVICE BRAKES
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11557914FORWARD COLLISION AVOIDANCE
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
ODI #11557406STEERING,ENGINE
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
ODI #11554013BACK OVER PREVENTION
The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.
ODI #11552353STEERING,SUSPENSION,STRUCTURECRASH
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
ODI #11548052STEERING
The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.
ODI #11546461ELECTRICAL SYSTEMFIRE
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
ODI #11545173ELECTRICAL SYSTEM,UNKNOWN OR OTHER
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
ODI #11544009ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFIRE
Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.
ODI #11541959ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Altima. The contact stated while driving 40 MPH, the vehicle lost motive power with the key fob not available message displayed. There was no warning light illuminated. The contact stopped at a service center. The contact was able to restart the vehicle and drove the vehicle to the dealer. The vehicle was diagnosed and stated that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 21,171. The VIN was not available.
ODI #11541709ENGINE
The contact owns a 2020 Nissan Altima. The contact stated that the vehicle stalled while in park(P). The contact stated that she was able to restart the vehicle; however, the failure recurred while driving at an undisclosed speed. The contact was able to drive to her destination. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
ODI #11541338STRUCTURE
The contact owns a 2020 Nissan Altima. The contact stated that while driving 55 –60 MPH, with a kayak attached, the roof rack detached from the vehicle. The kayak struck the rear windshield and fell to the highway. There were no warning lights illuminated. The vehicle was taken to a collision center. The vehicle was not diagnosed or repaired. There were no reported injuries. The Police arrived on the scene and aided with the removal of the kayak and roof rail. The manufacturer was contacted and informed the driver that the kayak was not installed properly and sent the contact a manual but provided no additional assistance. The failure mileage was approximately 40,000.
ODI #11540567VEHICLE SPEED CONTROL
The contact owns a 2020 Nissan Altima. The contact stated that while attempting to park the vehicle, the vehicle independently accelerated. The vehicle was taken to the local dealer who was unable to duplicate the failure. There was no cause for the failure found. The contact stated that the failure was intermittent. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
ODI #11539744STEERING,WHEELS
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed and making a turn, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by a dealer with hub bearing and tie rod failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
ODI #11538981VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
I've taken my car for repair service 4 times due to a malfunction warning and front driving aids off warning. They replaced speed sensor as well as cv axle as well as a hub and bearing and it still is not driving right and has almost caused me accidents with my children in the car to where I pulled over and cried I was scared to continue driving. They cannot figure out the problem.
ODI #11538270POWER TRAIN,ELECTRICAL SYSTEM
Transmissions seem to jerk a lot when slowing down and picking up speed again, also all 4 door locks have gave out being unable to lock or unlock the doors using the bottom or key, this is a hazard especially if you have children sitting in the back seats
ODI #11537782ELECTRICAL SYSTEM,ENGINE
Key system error Started a few months ago. It happens at random and when it does the car won't start. It on occasion will come on while driving which I read can cause loss of control and not being able to turn the vehicle off.
ODI #11532314LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Nissan Altima. The contact stated that while attempting to open the driver’s door, the door was difficult to open. The contact stated that the door handle was operational however, the door lock failed to release as needed. The contact stated that the failure was intermittent at first however, the door became inoperable and no longer was able to be opened. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 80,698.
ODI #11529027POWER TRAIN,ELECTRICAL SYSTEM
What component or system failed or malfunctioned and is available for inspection upon request? On June 6th, the vehicle started losing power when accelerating, happened at night when driving back home, and scared me because there were no lights indicating any issues. The following day, less than a mile from the dealership, all the dashboard lights turned on, the vehicle lost complete power, and then i turned vehicle off and try to turn it back on but it didn't started. I called a tow truck and left it at the dealer. They informed me that they would provide me with the reason for the failure by the end of the afternoon. I was later informed by the dealership that there was an electrical problem with the transmission system. The system failure was related to a power train not getting communication due to a broken/damage wire harness that was close to the left side powertrain/engine mount. The harness was damaged because of the engine mount bolts broke and metal part of the mount cut part of the harness, creating an electrical short to the powertrain system as seen in the attached photos. This kind of short can definitely create heat into the harness that could have gotten my car to catch fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the same dealer informed me about the damage, and they themselves were puzzled because they couldn't find an explanation for how this could happen, but they did not take any ownership by the fact that that defective engine mount could have had me into a major accident if I was driving in the highway. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? All the work was carried out at the dealership itself. And I don't think that the dealership send any notification to the manufacturer about the early failure of such an important component but going through different mechanics shops they all share the same opinion that the......
ODI #11528246UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
The forward collision warning light comes on saying their is a malfunction. It stays on for a couple of days, and then it goes away and comes back again a couple of days later. I had my sister husband hook up a diagnostic scanner on the car, and he said that it displayed no error codes for the problem. I believe this should be a safety recall because i noticed a lot of people driving the 2020 nissan altima have the same problem as me.
ODI #11527754AIR BAGSCRASH1 INJURY
Vehicle was in two different front end collisions one of which the whole front end is destroyed including the windshield and the airbags DID NOT deploy.
ODI #11527486ELECTRICAL SYSTEM
All 4 door actuators have gone out. I cannot lock or unlock my car with the key fob or manually with the key from the outside. The driver side door is unable to be manually locked/unlocked causing me to get locked in and out of my car randomly. Within the last month, it has gotten more frequent with the driver said. The rear doors went bad months ago. The passenger door started approximately 2 months ago and the driver door within the last month. This was confirmed by Modern Nissan in Winston Salem, NC on 06/10/2023 and I got a second opinion on 06/16/2023 who also confirmed all 4 door actuators needed to be replaced. There were no warning lights or messages.
ODI #11525646ELECTRICAL SYSTEMFIRE1 INJURY
The contact owns a 2020 Nissan Altima. The contact stated while the vehicle was at a standstill in a parking lot and using the seat heater for approximately 30 minutes, the front driverside seat heater caught fire. The contact extinguished the fire with bottles of water he had available. The contact sustained superficial burns on his lower back and continues to have trouble breathing but hasn't sought medical attention. The contact drove to the nearest fire department but was under construction and was unable to file any fire report. The contact also stated later on that day he drove to a police department and filed a police report. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000. The VIN was not available.
ODI #11524917FORWARD COLLISION AVOIDANCE
I just recently had my brakes done & the ABS light came on, along with the brake light, then the rear & front automatic emergency braking sensor lights came on as well. My independent repair shop did a diagnostic & said it was a Faulty ABS pump went out. They also told me to take to the dealership to get it looked at too.
ODI #11519544SERVICE BRAKES
Problemas en los frenos
ODI #11518324STEERING
The contact owns a 2020 Nissan Altima. The contact stated that while her son was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included in the recall. The failure mileage was unknown.
ODI #11512342UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
Car continually goes into malfunction mode. It goes away when the car is turned off and re started. It throws a code for mass air flow sensor. Have replaced mass air flow sensor three times. No dealership or mechanic can find an issue. Sometimes, the collision warning goes off for no reason causing panic. This has been going on for a year. Began March 2022.
ODI #11511403STEERING,SERVICE BRAKESCRASH1 INJURY
When making a routine right-hand turn, the steering system failed. Driver had an unresponsive vehicle which crashed into a bridge rail. Driver was taken for medical attention. No warning lights prior to the crash. Vehicle has only been serviced by the dealer Nissan Peacock of Houston since purchased in December of 2019. A vehicle recall (NHTSA Campaign ID: 21V138000) was issued for this year, make, and model, but not for this particular VIN. This recall was for the tie rod ball joint fasteners.
ODI #11507402VISIBILITY
The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the sunroof inadvertently exploded without warning. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,000.
ODI #11507470LANE DEPARTURE,FORWARD COLLISION AVOIDANCECRASH
During a Code scan on the vehicle, the Intelligent driver assistance system Showed to refer to OEM repair manual for code description repair. The next day the vehicle crashed at 15 mph due to loss of control. Tie rod broke causing vehicle to crash and tire was detached. Vehicle is available to inspect. No warning lamps or message other then scan results .
ODI #11505666UNKNOWN OR OTHERFIRE1 DEATH1 INJURY
Caught on fire, burst into flames within minutes of seeing smoke. My son barely got out before it blew up. His dog in the backseat unfortunately didn’t make it out. Would like investigation on what could have caused this. Before someone else loses theryre life
ODI #11504210ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
I was driving the car at about 70 mph on the expressway and it just randomly de-accelerated dripping from 70-34 mph and would not allow me to accelerate and then proceeded to shut down stating engine stall I almost got hit from the back when the car de-accelerated and couldn’t do anything about it after about 10-15 seconds I pressed the gas again and it took off abruptly. I’m scared to drive my car anywhere that I’ll get hit if my car de-accelerates again. Nissan can’t replicate the issue to come up with a conclusion.
ODI #11500668TIRES
235/40R1992V
ODI #11494190ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
I have been noticing electrical issues with the vehicle that have been going unresolved. This is the third time I'm taking it to a dealership. On 15 Nov 2022 the vehicle gave a frontal collision warning with no other vehicles around it felt like the emergency braking system engaged because the brakes became solid as a rock. I had to put the car into park and restart the vehicle to begin driving again. Then on 16 Nov 2022 the car battery was dead around 4:48 pm and I had to get the taco shop's help, they gave me jumper cables and my wife's co-worker got the car started. Now, 18 Nov 2022 the vehicle is in another dealership waiting to see what they say and the car is staying the weekend to be evaluated.
ODI #11493869AIR BAGS,SEAT BELTSCRASH2 INJURIES
The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400 ft. away. The contact, a certified autobody technician, determined that the air bags and the restraint system failed to operate as needed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that he would need to tow the vehicle at his own expense for diagnostic tests. The contact declined and the manufacturer informed the contact that they could not assist unless he complied with their request. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
ODI #11489396POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
MY BATTERY COUGHT FIRE AS I WAS DRIVING ALL OF A SUDDEN
ODI #11484619ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Crash Malfunction is randomly coming on while driving. It comes on even when there is NO vehicle in front of you. It comes on at random speeds from 2 to 40 MPH. I feel that if there was a warning, it may not come on. Problem has been going Vehicle is being inspected by Nissan today however the technician cannot duplicate the issue since it is random. It has come on 12 times in the past 15 days.
ODI #11483594ELECTRICAL SYSTEM,LANE DEPARTURE
1. The volume knob for the radio is VERY touchy. Turns all the way up when trying to turn it down. 2. When I have cruise control on and am trying to avoid getting hit by a car that has gone too far out of their lane, the lane keeping assistant will fight me for control. 3. If labe assistance is fighting me for control then that means it's not detecting that a car is too close to me. 4. Back up camera image became garbled like it was getting bad TV reception. 5. Car hesitates at times or gets a sudden burst of speed. I am in the beginning stages of making this list to take to the dealership; so they have not checked the car yet.
ODI #11475640UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
When first purchased car headlights on passenger side did t work. They had to change the computer system. Had car whole week to complete. Then had to straighten the hood because it was off track. Now they states I have to get axle gears dropped and greased. Only had car 3 months and warranty doesn’t covers anything. States I need fuel induction and injection serviced
ODI #11470128ELECTRICAL SYSTEM,ENGINEFIRE
Driving on the freeway car started losing power, pulled over and then caught fire in matter of minutes the whole car was engulfed in flames. Fire department said it was an electrical fire near the battery and the fire wall on the driver side.
ODI #11467687ELECTRICAL SYSTEMFIRE
Driving car on the freeway and car lost power. Turned the car off and checked all the fluids to make sure they were at proper levels and found no issue. Started car back up and then started smoking, open the hood and an electric fire had started, tried putting out with a fire extinguisher and it did nothing 2 min later the whole car was in flames.
ODI #11464733VISIBILITY/WIPER
Its not unknown. I arrived at work on Thursday the 12th of May, AT 8:00 A.M. I work in an Industrial Park where there is no traffic. My car was looking great, I put my sunshade cover up and proceeded to go into work. After working all day I came out to my car and my windshield was crack starting from the top of the car and flowering down. Nothing hit my car on my way into work, and actually there is nothing that shows it was hit a all. This is a factory defect and there are bubbles when the glue or whatever they use is a mess.
ODI #11463946POWER TRAIN
The contact owns a 2020 Nissan Altima. The contact stated while driving from a complete stop, the vehicle would hesitate and shudder. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that no issues were found; however, the failure reoccurred. Additionally, the contact stated while the vehicle was parked, she shifted into drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact was unable to drive the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer informed the contact that the vehicle would be repaired at her own expense. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle could not be repaired under the power train warranty due to the mileage. The failure mileage was approximately 59,000. The VIN was not available.
ODI #11463753ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
ODI #11461635STRUCTURE
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the grille shutter needed to be replaced. The contact stated that she replaced the grille shutter herself. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. The VIN was unavailable.
ODI #11456673VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMCRASH
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
ODI #11455561ELECTRICAL SYSTEMFIRE
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
ODI #11452654VISIBILITY/WIPER
The washer fluid motor or spray nozzles design is defective. I’ve been to my dealership multiple times they have replaced the pumps and gone through the whole set up and said there’s nothing that can be done. When dirt and dust are on the windshield and you want to spray it off is when the problem arises. The fluid is only sprayed on the lower portion of the windshield and does not spray the part that needs sprayed the middle and top where you look out off. This is not only a hindrance but could be a safety issue when your visual path is compromised. The dealer said they were putting in complaints and hopefully the engineers or design team looks at it as a problem. I hope this grabs the attention of the people that can make safety issues known and hopefully something is put in the motion to fix this. Thanks
ODI #11452018STEERING
The contact owns a 2020 Nissan Altima. The contact stated while she had the vehicle serviced for oil maintenance at the local dealer, she had heard an abnormal noise but the dealer stated it was normal. The contact stated the next day while her nephew was driving 15 MPH and making a right turn, the tie rod detached from the vehicle. The contact stated he was not aware of any warning lights were illuminated. The vehicle was not drivable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the tie rod to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 21,039.
ODI #11441648STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
ODI #11440971ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
ODI #11437620VISIBILITY/WIPER
My windshield cracked on the front passenger side out of nowhere...meaning not any reason for it to do so. First it was on the passenger's side which I originally assumed that something/somebody must have hit it while parked at my child's school. I took it to AAA Glass to get an estimate and was told that that usually a windshield does not do that unless it is 3 years old. My car is a 2020!!! Then my car was parked in my driveway all weekend and when I got in it, I noticed that the driver's windshield area was cracked. Finding this VERY usual, I did a google check to discover that several drivers have had the SAME problem with the SAME year, SAME model and SAME make of the car. A YouTube video of their car even showed it is the SAME area that I experience the crack. I called the dealership and was told there wasn't a recall and they offered no assistance. I called Nissan and am waiting on them to return my car. With so many people having this issue, it is worrisome. This is a safety issue and a recall should be done immediately to avoid any accidents or injury/harm to those that sit in the front seat. I am not getting anywhere and hope that this complaint and others are taken seriously. Thank you!
ODI #11434636UNKNOWN OR OTHER
All of a sudden, heard a very loud bang and the back window shattered and was pushed outward. We were driving slow and in an open space; nothing hit the window. It did not have any prior cracks or chips in it. This issue has been reported with other Nissan Altimas, however my specific VIN did not fall under this recall.
ODI #11430304STEERING,AIR BAGS
I brought this car last year of 2020 and I had my car for a year and a half and all of a sudden my drive train is making noise, to a point people on the street thinks it’s gum shots. My car already passed inspection way before this started. I took it back to the place I got it from they had no loaners I have to wait a week to come in I have to drive the car to work and I’m scared it’s gonna lock or break down on me my car should not be having these problems I have receipts of me taking car of my car to ensure nothing happens. Then all of a sudden my airbag lights come so if someone did hit me my airbags would not deploy.
ODI #11428499EQUIPMENT
2020 NISSAN ALTIMA. CONSUMER WRITES IS REGARDS TO DEFECTIVE INTELLIGENT FORWARD COLLISION WARNING FEATURE. THE CONSUMER STATED WHILE DRIVING THE FORWARD COLLISION WARNING SYSTEM WOULD BEEP THEN SLAM ON THE BRAKES, WITHOUT THE PRESENCE OF AN OBSTRUCTION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.
ODI #11426927POWER TRAIN
2020 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. THE CONSUMER STATED THE VEHICLE WOULD LUNGE FORWARD. THE DEALER COULD NOT DUPLICATE THE FAILURE.
ODI #11426991STEERING
I was driving home and my steering wheel locked up on me while my car was in motion. I eased on down the road thinking that it locked because of a safety warning, but it never unlocked. I eased my car onside the road and put it in park. While in park, the power steering light appeared on the dashboard. Once I turned my car off, the steering wheel was still locked. This risked my safety because I was not able to control my vehicle.
ODI #11421953STEERING
The contact owns a 2020 Nissan Altima. The contact stated that while driving at various speeds there was an abnormal clicking noise while turning left and right. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000. The contact stated the failure was similar to NHTSA campaign number 21V138000 (steering).
ODI #11421498AIR BAGSCRASH1 INJURY
Airbag has hole in it and all chemicals inside were splashed on passengers arm. Said felt as if person was impaled.to be exact on injuries; passengers arm from armpit to elbow was chemically burned. Coronavirus so couldn’t go to hospital. Very painful long healing and lots of home bandage replacements. A lot of skin was missing from underarm had to sleep with arm up for like two weeks. Rental vehicle from enterprise
ODI #11412753POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
PARKED THE CAR FOR ROUGHLY 10 MINUTES. CAME BACK AND STARTED CAR WITH ALL LIGHTS ON DASH ILLUMINATED. HARD TO DRIVE, HARD TO STEER AND COULD NOT TELL HOW FAST VEHICLE WAS MOVING AS SPEEDOMETER DIDN'T WORK. THIS HAS HAPPENED BEFORE, HAD IT TAKEN TO NISSAN DEALER. ADVISED THAT THEY COULDN'T DUPLICATE THE LIGHTS ISSUES AFTER IT SAT FOR 3 DAYS BEFORE "RESETTING" ITSELF.
ODI #11406815VISIBILITY/WIPER
MY WINDSHIELD CRACKED FOR NO REASON . NO SIGNS THAT IT WAS CRACKED BY IMPACT . THE CRACK KEEPS GETTING BIGGER. GIVING ME POOR VISIBILITY WHILE DRIVING . VERY EXPENSIVE TO REPLACE .
ODI #11404032UNKNOWN OR OTHER
I LEASED A 2020 NISSAN ALTIMA SL IN JANUARY. 2020. I'VE BEEN IN ISOLATION FOR 13 MONTHS BECAUSE OF A HIGH RISK OF CONTRACTING COVID19. I TURNED ON MY CAR PERIODICALLY AND SAW AN ALERT ON THE DASHBOARD.I CALLED THE MANAGER OF CONTINENTAL NISSAN WHERE I LEASED THE CAR. HE TOLD ME IT HAD TO DO WITH THE REAR SENSORS AND ADVISED ME TO WIPE THEM, WHICH I DID. HOWEVER, WHEN I BACKED UP MY CAR TODAY THE REAR SENSORS DID NOT GO OFF WHEN I GOT VERY CLOSE TO MY NEIGHBOR'S GARAGE DOOR. I HAVE A CASE #43362334. THE NISSAN REPRESENTATIVE TOLD ME THAT I WOULD BE RESPONSIBLE FOR ANY REPAIRS TO THE REAR SENSORS, WHICH IS PREPOSTEROUS. I DID NOT DRIVE THE VEHICLE FOR OVER A YEAR.MOREOVER, THERE ARE RECALLS ON 2020/2021 ALTIMAS. NISSAN IS PUTTING ME AT DANGER OF A REAR END COLLISION/DAMAGE.
ODI #11398938WHEELS,VISIBILITY/WIPER
SINCE THE PURCHASE OF THIS VEHICLE I'VE HAD TWO INSTANCES THAT I FEEL ARE DEFECT RELATED. THE TIRE INDICATOR LIGHTS CONTINUED TO READ LOW AIR. THE TIRE WAS LEAKING SOME TYPE OF BLACK FILM AND A HUGE KNOT APPEARED ON THE SIDE OF THE TIRE. ANOTHER INCIDENT INVOLVED THE TIRE COMPLETELY BLOWING. THE TIRE DEFECTS WERE REPORTED BACK TO THE COMPANY AND WERE INDICATED AS NO FAULT TO MANUFACTURE. SINCE I'VE COMPLAINED OF A RECALL THAT HAS BEEN IN THE MODEL VEHICLE BUT A DIFFERENT YEAR. MY VISIBILITY IS OBSTRUCTED DUE TO ALL WINDOWS RETAINING DEW AND MOISTURE CAUSING FOG TO APPEAR IN ALL WINDOWS. IT HAPPENS WHILE DRIVING EARLY MORNING & AT DAWN DURING TEMPERATURE CHANGES. THE DEFROST DOESN'T CLEAR THE WINDOWS. DURING RAINY WEATHER THE CAR IS COMPLETELY DISABLED DUE THE OBSTRUCTION IN VISION FROM THE THICKLY FOGGED WINDOWS. I HAD IT CHECKED BY THE SERVICE DEPARTMENT AND WAS TOLD IT WAS LIKE THAT BECAUSE THE WINDOW WAS DIRTY. I DON'T FEEL LIKE SERVICE HAS THOROUGHLY INSPECTED THE VEHICLE. I'M CONCERNED FOR THE SAFETY OF MYSELF AND MY CHILD AND HAVE STRESSED THIS TO THEM NUMEROUS TIMES. DURING EACH DEFECT, THE VEHICLE WAS IN MOTION. PLEASE HELP
ODI #11398406ELECTRICAL SYSTEM,SERVICE BRAKES
CAR SLAMMING ON BRAKES WHEN NO OTHER VEHICLE IS AROUND GAS GUAGE START TO READ WRONG
ODI #11396918POWER TRAIN,ENGINE
DURING COLD TEMPERATURES THE CAR ACCELERATES POORLY, ENGINE RPM IS UNUSUAL. AT LEAST ONE INSTANCE OF THE ENGINE WARNING LIGHT ILLUMINATES WITH A "SERVICE NOW" MESSAGE DISPLAYED. IN ALL CASES THE VEHICLE ENGINE WAS RUNNING, IN (SLOW) MOTION, AND ON A CITY STREET AND ONE INCIDENT ON A HIGHWAY GOING STRAIGHT AHEAD. A SERVICE DEPARTMENT OF A NISSAN DEALER WAS CONTACTED AND THEY STATED THAT THEY HAVE RECEIVED MULTIPLE COMPLAINTS OF THIS NATURE ABOUT THIS CALL YEAR AND MODEL.
ODI #11396631VISIBILITY/WIPER
MY WINDSHIELD CRACKED IN OCTOBER 2020. BOUGHT IT IN AUGUST 2020 AND MY SISTER AND MOTHER BOTH OWN NISSANS(SENTRA AND ROUGE). BOTH WINDSHIELDS ARE CRACKED.
ODI #11389572STEERING,SUSPENSION,WHEELS
AS A TRUE AND FAITHFUL CUSTOMER OVER THE LAST 10 YEARS, I'M FINALLY THROWING IN THE TOWEL IN REGARDS TO MY RECENT 2020 NISSAN ALTIMA SR. WITH ONLY 7500 PRECIOUS MILES, THIS CAR HAS BEEN TO THE DEALERSHIP OVER FIVE TIMES NOW, WITHIN A SIX MONTH PERIOD. CONSTANT AND REOCCURRING ISSUE'S PERTAINING TO THE VEHICLES STEERING WHEEL SHAKING, WHEEL ALIGNMENT AND TIRE BALANCING NEVER COMPTED BY NISSAN OF BAYSHORE. I'VE BEEN SUFFERING PHYSICAL AND MENTAL INSTABILITY FROM WORK RELATED DUTIES, AND THIS WAS THE LAST THING I NEEDED. A VEHICLE THATS UNRELIABLE AND POTENTIALLY POORLY MANUFACTURED. I'M GOING ON MY SECOND WINDSHIELD WITHIN THREE MONTHS NOW, AND THIS TIME THEY WON'T WARRANT ANY REPAIR. SO I'M STUCK FOOTING THE BILL, EITHER WAY I'M PAYING. WHETHER IT'S MY INSURANCE RATES GOING UP, OR HAVING TO PAY FOR IT OUT OF MY OWN POCKET. THAT'S INSANE NOW, COME ON! SEE IT FOR WHAT IT REALLY IS, THE VEHICLE IS UN-OPERABLE, AND UN-RELIABLE. AND DUE TO MY INJURIES, THIS DOESN'T PROVIDE RESONABLE ACCOMMODATIONS FOR MY DISABILITIES. I'LL HAVE TO CONFER WITH MY LEGAL REPRESENTATIVE, IN REGARDS TO THIS MATTER. UNLESS YOU CAN MAKE THINGS RIGHT BY ME, AND WE CAN CONTINUE TO DO BUSINESS TOGETHER LEGITIMATELY. NOT LIKE THE CHARADES, THAT GOES ON AT NISSAN OF BAYSHORE. BY FAR THE WORST EXPERIENCE I'VE EVER HAD WITH THE LEASE OF A NEW VEHICLE, ESPECIALLY DURING THESE DIFFICULT TIMES. I'M SURE ANY OTHER CAR MANUFACTURER WOULD LOVE TO HAVE MY BUSINESS, AND ACCEPT MY MONEY WITH NO PROBLEMS. YOU PEOPLE SHOULD BE ASHAMED OF YOURSELVES FOR PUTTING ME THROUGH THIS CONTROVERSY. YOUR OWN REPRESENTATIVES, CAN'T HANDLE THE SITUATION, JUST KEEP TAKING IT IN, AND WE'LL FIX IT! INSTEAD OF PROCRASTINATING, JUST REPLACE THE VEHICLE ALREADY, SO I CAN MOVE FORWARD WITH MY LIFE. I WOULD APPRECIATE YOUR ACKNOWLEDGEMENT AND COOPERATION AT THIS TIME. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
ODI #11388444VISIBILITY/WIPER
MY WINDSHIELD CRACKED FOR NO REASON WITH ONLY 460 MILES ON THE CAR. UPON LOOKING THROUGH A SOCIAL MEDIA GROUP AND READING FORUMS IT WAS VERY EVIDENT THAT THIS IS A SUPER COMMON ISSUE. I DON'T KNOW IF IT CRACKED WHEN I WAS DRIVING OR OVER NIGHT BUT I NOTICED IT ABOUT A MILE INTO MY MORNING DRIVE TO WORK WITH NO OTHER CARS AROUND AND ONLY DOING 30MPH. THE WINDSHIELD IN THIS CAR IS NOT ONLY VERY EXPENSIVE TO REPLACE BUT IT ALSO POSSES A SAFETY ISSUE AND IN MANY STATES YOU CAN BE TICKETED FOR IT BEING CRACKED. THIS FORM WON'T ALLOW ME TO UPLOAD A PICTURE, JUST A PDF BUT I DO HAVE PICTURES OF THE CRACK. I PERSONALLY KNOW 1 AND HAVE FOUND AT LEAST 20 OTHER PEOPLE WITH THIS ISSUE WITHOUT LOOKING HARD
ODI #11374723FORWARD COLLISION AVOIDANCE
THE COLLISION LIGHTS KEEP COMING ON I HAVE TAKEN THIS CAR TO NISSAN NOW ABOUR 4/5 TIMES AND HAVE TO TAKE IT AGAIN AS THE PROBLEM IS NEVER RESOLVED. I WROTE TO CORPORATE AND WAS BRUSHED OFF. ITS A SAFETY ISSUE NOW BECAUSE IF IM DRIVING THE VEHICLE IT CAN ABRUPTLY STOP AND CAUSE AN ACCIDENT. I FEAR DRIVING THIS CAR BECAUSE IT NOT ONLY JEOPARDIZES MY SAFETY, MY FAMILES BUT THE OTHER DRIVERS ON THE ROAD. NISSA. NEEDS TO ACCEPT LIABILITY AND JUST TAKE BACK THIS JUNK. I SHOW THE DEALERS THESE VIDEOS AND PICTURES WITH THE DIFFERENT TIMES AND MILEAGE AND PROBLEM STILL PERSISTS. I DUNNO WHAT OTHER OPTIONS I HAVE LEFT. THANK YOU
ODI #11374757STEERING,FORWARD COLLISION AVOIDANCECRASH1 INJURY
DURING A SNOW STORM A COUPLE WEEKS AGO IN COLORADO MY 2020 NISSAN ALTIMA'S FORWARD COLLISION ADAS KICKED IN LOCKING UP MY BREAKS CAUSING ME TO SLIDE INTO A CURB AND NEARLY REAR END ANOTHER VEHICLE ALSO CAUSING ALIGNMENT ISSUE'S AND PROBLEMS WITH THE TRACTION SYSTEM. DUE TO LOCKING THE BRAKES THIS ACCIDENT WAS CAUSED. IT WAS ON A CITY STREET WHILE I WAS IN MOTION HOWEVER THE FORWARD COLLISION KICKED IN WAY EARLY AND SLAMMED THE BRAKES WHICH IS EXTREMELY DANGEROUS IN COLD AND WET ROAD CONDITIONS. THERE IS A STRUCTURAL INTEGRITY ISSUE NEAR THE CARS SUSPENSION WHERE A ROD IS ROUNDED AT THE ENDS, BUT FLAT IN THE CENTER AND WHEN THE COLLISION WITH CURB HAPPENED IT BENT THAT BAR AT THE FLAT PART CAUSING THE ALIGNMENT ISSUE. THIS ACCIDENT ALSO CAUSED MY CAR TO LIFT OFF THE GROUND ABOUT 6 INCHES AND TO DRIVE STRAIGHT REQUIRED ME TO TAKE ONE WHOLE LANE OF TRAFFIC AND TURN MY STEERING WHEEL 90 DEGREES TO STAY STRAIGHT AND ON THE ROAD. THIS EXTREMELY DANGEROUS FOR THIS SYSTEM TO REACT AS IS DID AS IF IT DID NOT REACT I HAD PLENTY OF TIME AND SPACE AND WOULDN'T HAVE WRECKED. THE SPEED LIMIT IN THE AREA IS 15MPH AND I WAS GOING NO MORE THAN 10MPH DUE TO THE SNOW AND FROZEN ROADS. THIS HAS GIVEN ME MIGRAINES AND I HAVE HAD ISSUES WITH MY WRISTS, NECK, BACK AND RIBS DUE TO THE WHIPLASH CAUSED AS THE CAR ENDED UP SPEEDING UP HEADING INTO THE CRASH DUE TO THE ABRUPT HARD SLAM OF THE BRAKES CAUSED BY THE FORWARD COLLISION ON ICY ROADS. THE IMAGES ATTACHED ARE OF THE PASSENGER SIDE REAR WHEEL.
ODI #11374679WHEELS
REPLACED TIRE AFTER BRING IT TO THE DEALERSHIP AND SHOWING THEM THE DEFECTIVE TIRE, THEY THEN CHARGE ME 200 AND SOME ODD DOLLARS TO FIX IT NOW THERE'S A RECALL ON IT I CALLED THE DEALERSHIP THEY'RE REFUSING TO GIVE ME A REFUND MADE ME CALL NISSAN CORPORATE NISSAN CORPORATE RESPONSE WAS THEY DON'T MAKE TIRES
ODI #11373641BACK OVER PREVENTION
MY BACKUP CAMERA SEEMS TO BE DISPLAYING THE SAME ISSUES THAT ENDED UP IN THE 2019 NISSAN ALTIMA BEING RECALLED. IT WAS WORKING CORRECTLY. NOW, WHENEVER I SHIFT INTO REVERSE, IT SHOWS A BLANK SCREEN ONLY FOR THE BACKUP CAMERA. ALL MY OTHER CAMERAS ARE OPERATING FINE. THE REAR SONAR STILL WORKS, BUT THE BACKUP CAMERA WILL NOT DISPLAY ANY IMAGES. I HAVE CHECKED TO MAKE SURE THAT THE CAMERA IS STILL WHERE IT SHOULD BE, AND IT IS. I'VE TRIED SHUTTING DOWN MY VEHICLE, EXITING AND LOCKING PROPERLY AND THEN RE-ENTERING AND STARTING UP THE VEHICLE BEFORE TESTING THE BACKUP CAMERA. STILL NO IMAGE.
ODI #11364515TIRES
CONTINENTAL PRO CONTACT TIRE: NON-ROAD HAZARD TIRE SIDEWALL FAILURE ON BARELY WORN TIRE, POTENTIALLY LEADING TO LOSS OF VEHICLE CONTROL AND/OR VEHICLE ROLLOVER. TIRE CONCERN WAS INITIALLY INDICATED WITH A MILD (~26 PSI) LOW TIRE PRESSURE WARNING. AFTER STOPPING TO INSPECT, NO DEBRIS OR OTHER INDICATION OF PUNCTURE WAS NOTED, SO PRESSURE WAS ADDED TO RETURN TO FACTORY SETTINGS. HOWEVER, HOURS LATER AND AT HIGHWAY SPEED, LOW TIRE PRESSURE INDICATION RETURNED (TO A SIMILAR LOW VALUE IN THE MID-20'S, FOLLOWED WITHIN MINUTES BY SUDDEN PRESSURE DROP AND TIRE DISINTEGRATION. VEHICLE CONTROL WAS COMPROMISED DUE TO SUDDEN TIRE FAILURE. UPON TIRE REMOVAL AT SIDE OF FREEWAY, I NOTED THAT THE INTERIOR TIRE SIDEWALL WAS MISSING SUBSTANTIAL CHUNKS OF RUBBER, A CLASSIC "BLOW OUT." THE NEXT DAY A VERY CAREFUL INSPECTION BY LOCAL DISCOUNT TIRE STORE REVEALED ABSOLUTELY ZERO INDICATION OF PRE-FAILURE PRESSURE LOSS: NO NAIL OR OTHER DEBRIS PUNCTURES IN ANY PART OF THE REMAINING TIRE, AND ZERO/NO INDICATION OF PRIOR LOW-PRESSURE OPERATION (WHICH COULD LEAD TO TIRE OVERHEATING AND SUBSEQUENT FAILURE). STRONGLY SUSPECT EITHER A MAJOR CONSTRUCTION OR MATERIAL DEFECT WAS LIKELY CAUSE OF THIS HAZARDOUS AND NEARLY SPONTANEOUS TIRE FAILURE, ON A TIRE MOUNTED ON A NEW CAR UNDER A YEAR OLD, AND WITH MINIMAL TIRE WEAR. UPON SUBMISSION OF THIS COMPLAINT I WILL CONTACT DISCOUNT TIRE AND REQUEST TIRE BE RETAINED FOR SUBMISSION/INSPECTION, IF DESIRED; PLEASE ADVISE PROMPTLY IF YOU'D LIKE TO INSPECT THE TIRE.
ODI #11364267SEATSCRASH4 INJURIES
I WAS IN A NISSAN ALTIMA WITH THREE PASSENGERS, TWO IN THE BACK SEATS AND ONE IN THE FRONT SEAT. WHEN IN THE PROCESS OF TURNING LEFT SOMEONE CRASHED INTO THE REAR OF MY VEHICLE. BOTH THE FRONT SEATS BROKE AT THE HINGE PUSHING THE SEATS BACK INTO THE BACKSEAT PASSENGERS. THIS RESULTED IN MINOR INJURIES TO THEM; SCRAPS ON LEG AND HEAD, BLOODY NOSE AND BRUISED TEETH. IF THE SEATS HAD NOT FAILED, THESE MINOR INJURIES WOULD NOT HAVE OCCURED. IT IS ALSO UNCLEAR HOW NECK ISSUES ON THE DRIVER AND PASSENGERS WERE EXACERBATED. MY VEHICLE WAS MOVING SLOW AND WAS NOT YET AT A FULL STOP. IT WAS ON A RURAL TWO LANE ROAD. THE SPEED LIMIT WAS 50 MPH.*DT
ODI #11361680ENGINE
THE ENGINE LIGHT CONSTANTLY COMES ON. HAVE HAD THE SOLENOID VALVE TIMING CONTROL REPLACES TWICE AND ENGINE LIGHT BACK ON FOR THE SAME PROBLEM. I HAVE HAD MY CAR FOR 6 MONTHS AND HAS BEEN IN THE SHOP FREQUENTLY.
ODI #11360984SEATS
POPPING NOISE HEARD FROM LUMBAR AREA OF PASSENGER SEAT BACK. DEALERSHIP SAID THE SOUND IS INSIDE THE SEATBACK AND IS FROM THE SHIFTING OF THE SPRINGS. THEY SAID THEY TESTED THREE OTHER 2020 NISSAN ALTIMA SEATS AND THEY ALL HAD THE SOUND WHEN PRESSED AGAINST OR WHILE SITTING IN AND MOVING FORWARD AND BACK AGAINST THE LUMBAR PART OF THE SEAT. THEY SAID IT'S NORMAL. IT'S AN ANNOYANCE. NO REASON WHY A 2020 BRAND NEW CAR SHOULD HAVE A POPPING SOUND FROM SPRINGS EVERYTIME SOMEONE SITS IN IT, MOVES THERE BACK AGAINST THE SEAT OR SIMPLY TOUCHES THE BACK REST WITH THEIR HAND.
ODI #11352845UNKNOWN OR OTHER
JUST PURCHASED MY CAR 2 MONTHS AGO, AND I'M STARTING TO SEE CHIPS/CRACK ON THE TOP OF THE WINSHIELD. I DIDN'T HIT ANYTHING OR ANY DEBRI. I BELEIVE THIS IS A DEFECT. I AM GOING TO SEE THE DEALERSHIP, AND SEE WHAT THEY TELL ME.
ODI #11350518UNKNOWN OR OTHER
I KNOW THIS IS A WELL KNOWN ISSUE SPECIALLY FOR ANDROID PHONE USERS. I AM HAVING A PROBLEM WITH THE HEADUNIT WHEN PLAYING A SOUND THROUGH ANDROID AUTO. I HAVE BEEN RESEARCHING FOR SOLUTIONS BUT NOTHING FOR THE ALTIMA. SOFTWARE UPDATE TO 0910 FIXED THE NISSAN SENTRA MUSIC STUTTERING ISSUE BUT NISSAN HAVEN'T DONE IT TO THE ALTIMAS. I HAVE BEEN GOING BACK AND FORTH TO MY DEALERSHIP AND THEY ALWAYS SAY THE ENGINEERING DEPARTMENT ARE LOOKING ONTO IT. MY CAR IS A 2020 ALTIMA AND THIS HAS BEEN GOING ON EVER SINCE (2019) THIS NEWER MODEL (L34) HAD CAME OUT AND STILL NO FIX. AND THE DEALERSHIP BARELY KNEW THIS ISSUE.. MAYBE BECAUSE THERE IS MORE APPLE USERS THAN ANDROID USERS. WHO KNOWS.
ODI #11350087UNKNOWN OR OTHER
CAR RATTLES WHEN GOIN OVER POT HOLES COULD BE A RECALL FROM A 2013 NISSAN CAUSE THAT CAR RATTLED
ODI #11344035UNKNOWN OR OTHER
FIRST MY WINDSHIELD SHATTERED FROM A SMALL PEBBLE, NO BIGGIE, WELL TODAY MY SUNROOF BLEW AND HUGE WHOLE AND FLEW OFF
ODI #11340732SERVICE BRAKESCRASH
TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. THE CONTACT STATED THAT UPON APPROACHING A STOP LIGHT, HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL FAILED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD BUT TO NO AVAIL; DUE TO THE BRAKE FAILURE, HE BUMPED INTO THE VEHICLE IN FRONT OF HIM AT 5 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. NO INJURIES WERE REPORTED DUE TO THE FAILURE AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESUME NORMAL DRIVING AFTER THE ACCIDENT. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING SYSTEM FAILED WITHOUT WARNING WHICH CAUSED THE ACCIDENT. CONCORD NISSAN (1290 CONCORD AVE, CONCORD, CA 94520) WAS NOTIFIED OF THE FAILURE AND INFORMED HIM TO BRING THE VEHICLE IN FOR INSPECTION; THE VEHICLE HAD YET TO BE INSPECTED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 260.
ODI #11331320UNKNOWN OR OTHER
MY FATHER IS CURRENTLY DRIVING ONE FROM ENTERPRISE WE DON'T KNOW IF THE GLASS HAD A HAIRLINE CRACK PREVIOUSLY EXISTING OR IF THE CAR WINDOW GOT VANDALIZED BUT THE WHOLE WINDOW IS GONE AND THE ALARM SYSTEM DIDN'T EVEN GO OFF ETHER. I THINK THE HEAT HIT IT AND MADE THE WINDOW EXPLODE GLASS FROM THE WINDOW WENT EVERYWHERE THE CAR ONLY HAD 27,866 WHENEVER WE GOT IT FROM THE RENTAL CAR PLACE MONDAY I FEEL LIKE NISSAN NEEDS TO CONDUCT AN INVESTIGATION INTO THIS INCIDENT MYSELF AND MY FATHER BOTH TOLD ENTERPRISE ON BLACKSTOCK RD WE FELT LIKE THE CAR HAD A DEFECT.
ODI #11327419AIR BAGS,STRUCTURE
AIRBAGS LIGHT STAYS ON AND JUST RECENTLY THE BACK PASSENGER DOOR WARNING LIGHT CAME ON WHILE I WAS DRIVING ON THE HIGHWAY BUT THE DOOR WAS STILL CLOSE. *TR
ODI #11324886VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
THE VEHICLE'S SPEEDOMETER WILL "TWITCH" AT VARIED SPEEDS LIKE THERE IS AN ELECTRICAL "PULSE" GOING THROUGH THE SPEEDOMETER NEEDLE. I HAD THE CAR IN THE SERVICE DEPARTMENT OF BUTLER NISSAN IN MACON, GEORGIA; THE SERVICE WRITE ADVISED ME THAT THE MECHANIC DID SEE THE ISSUE AS I DESCRIBED, AND STATED THAT THE SERVICE MECHANIC TOOK A BRAND NEW ALTIMA OUT TO SEE IF HE COULD DUPLICATE THE PROBLEM, AND THE BRAND NEW ALTIMA DID THE SAME EXACT THING. THIS OCCURS BOTH DRIVING FREELY AND BY USING THE CRUISE CONTROL AT A SET SPEED.
ODI #11322402LATCHES/LOCKS/LINKAGES,SERVICE BRAKESCRASH1 INJURY
TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. CONTACT STATED SHORTLY AFTER THEY PURCHASED THEIR VEHICLE THEY NOTICED THE HOOD OF THEIR VEHICLE WOULD NOT ALIGN PROPERLY. CONTACT TOOK THE VEHICLE TO A SPECIALIST WHO REPAIRED THE VEHICLE WITH A BUMP STOP NOD. HOWEVER, VEHICLE'S HOOD BECAME LOOSE AND BEGAN TO MAKE A RATTLING NOISE. CONTACT STATED THE VEHICLE' S REMOTE START BUTTON BEGAN TO MALFUNCTION. ALSO, WHEN THE CONTACT WAS STOPPED AT A RED LIGHT, OR WHENEVER, THEY ATTEMPTED TO APPLY THE BRAKE PEDAL, THEY NOTICED THE VEHICLE WOULD HESITATE TO BRAKE AND HESITATE TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKES WOULD SUDDENLY ACTIVATE OR THE BRAKES, THEMSELVES, WOULD PREMATURELY ACTIVATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP (COGGIN NISSAN ON ATLANTIC IN JACKSONVILLE ADDRESS: 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32246 PHONE: (904) 747-3915) WHO INFORMED THEM THAT SENSORS NEEDED TO BE CLEANED AND THE SHUTTER GRILL WAS MALFUNCTIONING. THE VEHICLE'S SHUTTER GRILL WAS REPLACED. THE CONTACT STATED THAT THREE DAYS AFTER WHILE DRIVING APPROXIMATELY 60 MPH WHEN ANOTHER VEHICLE CUT IN FRONT OF ANOTHER VEHICLE, THE CONTACT ATTEMPTED TO APPLY THE BRAKE PEDAL, HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOOR CAUSING THE CONTACT TO REAR-END ANOTHER VEHICLE. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THEIR RIGHT LEG, BOTH ARMS AND HEAD. MEDICAL ATTENTION WAS NEEDED. THE CONTACT CONTACTED THE MANUFACTURER WHO STATED THAT THE BRAKES WERE A SUPPLEMENTARY AID, AS WELL AS, OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 1,619. *LN THE CONSUMER STATED ON 01/19/2020 WHILE DRIVING 60MPH, THE EMERGENCY BRAKING SYSTEM PREMATURELY ENGAGE CAUSING THE VEHICLE TO SLAM ON THE BREAKS. THE WARNING LIGHTS WERE ILLUMINATED AND THE TIRES BEGAN SPINNING. DEALER WAS NOTIFIED. ON ANOTHER OCCASION THE BRAKES FAILED RESULTING IN A CRASH.*JS CONSUMER STATED WHILE DRIVING SHE WAS CUTOFF BY ANOTHER CAR. WHILE BRAKING TO A COMPLETE STOP HER DRIVER ASSISTANCE TECHNOLOGY FAILED WHICH CAUSED A REAR END COLLISION. AIRBAGS DEPLOYED HITTING THE CONSUMER IN THE FACE UPON IMPACT.*JB
ODI #11319371ELECTRICAL SYSTEM
BLIND SIDE WARNING NOT WORKING - RADAR NOT AVAILABLE DUE TO SIDE OBSTRUCTION. SEVERAL TIMES THE INSTRUMENT PANEL HAS MALFUNCTION - NISSAN CLAIMS CAR MUST BE SPOTLESS OR IT WON'T FUNCTION PROPERLY. I HAVE NEVER HAD SUCH ISSUES WITH OTHER MAKES. THE EBS WARNING LIGHTS COME ON MOST OF THE TIME WHEN TEMPERATURE DROPS BELOW FREEZING. I THOUGHT THIS CAR PROVIDED SAFETY, INSTEAD IT DOES THE OPPOSITE. NISSAN CLAIMS WHEN THERE'S SNOW ON THE GROUND SAFETY FEATURES WON'T WORK. WHY HAVE THEM THEN? MAKE A POINT OF THIS BEFORE I PURCHASE. I WASHED THE CAR AND IT BLIND SIDE DETECTOR STILL WON'T WORK. IT WOULD BE SAFER TO PRODUCE A CAR WITHOUT SUCH FEATURES SO I DON'T GET DISTRACTED BY FLASHES ON THE INSTRUMENT PANEL. SOMETIMES THE EBS WARNING GOES OFF WHEN STOPPED SOMETIMES WHEN DRIVING. ALL OF THIS STARTED OCCURRING IN LATE NOVEMBER 2019 WITH ONLY 500 MILES ON THE CAR. IF THE TEMPERATURE IS ABOVE FREEZING THE EBS WARNING STAYS OFF BUT THE BLIND SPOT WARNING HAS NOT WORKED IN 4 MONTHS. I WAS AT THE DEALER TODAY (3/26/2020) AND HAVE TO RETURN TOMORROW.
ODI #11312084UNKNOWN OR OTHER
I TOOK POSSESSION OF MY CAR ON 1/21/2020. THE FIRST TIME I USED THE NAVIGATION, ON 2/3/2020 I MISSED A DENTIST'S APPOINTMENT I WAS GOING TO FOR THE FIRST TIME.I ENTERED THE TOWN THEN THE BUILDING NUMBER AND STREET NAME. THE DIRECTIONS SENT ME IN A COMPLETELY OPPOSITE DIRECTIONS. ON 2/25/2020 I WAS DRIVING ON THE HIGHWAY WHEN AN ALERT APPEARED ON THE BOARD. IT DID NOT CLARIFY THE PROBLEM, IT ADVISED TO REFER TO THE MANUAL. I TOOK THE CAR TO THE CLOSEST NISSAN DEALERSHIP, MARTIN NISSAN. THE SERVICE MANAGER, GUY DE LEO, ENTERED HIS OWN ADDRESS, CHOOSING THE TOWN FIRST, AND HE GOT WRONG DIRECTIONS AS WELL. I CONTACTED NISSAN, AND THE MATTER WAS PASSED TO THE ESCALATION DEPARTMENT. A MAN BY THE NAME OF JAMES, DIRECT TELEPHONE NUMBER 615-725-7737, CALLED ME. I EXPLAINED THE TWO PROBLEMS. HE STATED THAT HE WOULD REVIEW THE MATTER AND THAT NISSAN MIGHT REPLACE THE 2020 ALTIMA 2.5 SL. HE CALLED ME TODAY, 2/28/2020 AND TOLD ME THAT HE SPOKE TO GUY DE LEO AT MARTIN NISSAN, WHO TOLD HIM THAT THE NAVIGATION HAD NOT MALFUNCTIONED, ALTHOUGH HE SAW IT DO SO HIMSELF. AS FOR THE ALERT THAT APPEARED ON THE DASHBOARD, HE TOLD JAMES THAT HE HAD SCANNED A PAGE OF THE MANUAL REFERRING TO THE ALERT. JAMES, JUST A NISSAN REPRESENTATIVE, DECIDED THAT SINCE NO REPAIRS WERE NEEDED THE CAR WOULD NOT BE REPLACED. I HAVE NO OTHER CAR, AND I AM VERY FEARFUL WHILE DRIVING, NOT KNOWING WHAT ELSE WILL MALFUNCTION. *LN CONSUMER STATED DRIVING HOME ON MARCH 5TH, 2020 2 MORE INCIDENTS HAPPENED. NAVIGATION HASN'T BEEN USED FOR A WEEK, WOULD COME ON BY ITSELF WHILE DRIVING AND GAVE DIRECTIONS. ALSO, ISSUES WITH VENTILATION WHERE IT WOULD CHANGE ON ITS OWN. MANUFACTURE WROTE BACK STATING CAR WOULD NOT BE REPLACED AND CAR AS MALFUNCTIONING AND NOT SAFE.*JB
ODI #11307037ELECTRICAL SYSTEM,SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE THE AUTOMATIC ELECTRONIC BRAKING ACTIVATED ALTHOUGH NO OBJECTS WERE PRESENT BEHIND THE VEHICLE. ADDITIONALLY, WHILE SWITCHING TO THE REVERSE THE MESSAGE INDICATING AN OBJECT WAS BEHIND THE VEHICLE WAS DISPLAYED. WHILE DRIVING THE VEHICLE HESITATED AND VIBRATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE BLIND SPOT MONITORING SYSTEM ALSO EXPERIENCED INTERMITTENT FAILURES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (METRO NISSAN OF MONTCLAIR (9440 AOTPEX ST. MONTCLAIR, CA) WHO INDICATED THE CRASH AVOIDANCE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
ODI #11300306STEERING,SUSPENSION,UNKNOWN OR OTHER
I JUST PURCHASE THIS VEHICLE THROUGH NISSAN TWO MONTHS AGO AND IT ONLY HAS 2000 MILES ON IT. SINCE I HAD THE CAR MY CAR MAKES LIKE A CLICKING POPPING NOISE WHEN I TURN MY WHEEL WHILE HITTING BUMPS. SO I LOOKED AT REVIEWS AND PEOPLE HAVE COMPLAINED ABOUT IT WITH THE 2019 NISSAN ALTIMA AND THERE HAPPENING WITH THE 2020 TOO... I SPENT A LOT OF MONEY FOR THIS VEHICLE AND FEEL LIKE THIS NEEDS TO BE RECALL BECAUSE I CAN SEE THAT ONLY NOT THE ONLY ONE THAT HAS COMPLAINED ABOUT THE SITUATION.... IT FEELS LIKE MY WHEEL IS GOING TO FALL OFF IT'S THAT LOUD...