VIN REPORT

1FMCU0GX6EUB323422014 FORD EscapeSE

39of 100
Moderate Risk
Buyer Risk Score
Recalls
16
16 campaigns found
Safety Grade
F
33/100 composite
Complaints
2067
NHTSA filed
Vehicle Age
12 yrs
Made in UNITED STATES (USA)
BUYPurchase Verdict

2014 FORD Escape was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 16 open recalls on record — these are safety-critical and should be addressed immediately. Owner complaints include 4 reported deaths and 41 injuries — an extremely serious pattern that warrants further investigation.

Verdict & Risk Assessment
📄

Executive Summary

2014 FORD Escape

2014 FORD Escape was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 16 open recalls on record — these are safety-critical and should be addressed immediately. Owner complaints include 4 reported deaths and 41 injuries — an extremely serious pattern that warrants further investigation.

  • 16 open recalls including safety-critical systems (Airbag system recall; Fuel system recall)
  • 4 deaths reported in owner complaints — a serious red flag
  • 47 complaints involved a crash — unusually high incident rate
  • Common owner-reported issues: overheating, stalling, check engine light
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
Owner Complaint Intelligence

2067 owner complaints filed — top areas: Engine/Powertrain (58%), Other (12%), Electrical (10%). Common issues: overheating, stalling, check engine light, fire. 4 deaths and 41 injuries reported.

39
of 100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
3 Contributing Risk Factors
Critical deferred maintenance — safety-critical components overdue
+20
16 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
FORD
Model
Escape
Year
2014
Trim / Series
SE
Body Style
Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4x2
Fuel Type
Gasoline
Engine
4-cyl 1.6L 178 hp
Doors
4
Manufacturer
FORD MOTOR COMPANY
Assembly
LOUISVILLE, KENTUCKY, UNITED STATES (USA)
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Assembly Plant Quality

Ford Louisville Assembly

CQuality59/100
Standard📍 LOUISVILLE, KENTUCKY

Builds Ford Expedition and Lincoln Navigator. Standard quality; some launch-year complaints.

Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

F
Score: 33/100
Crash Test Rating20/40
Recall Safety7/30
Complaint History6/30
78/100Critical
  • Airbag system recall
  • Fuel system recall
  • Engine recall
  • Structural/frame recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
Elevated
  • 103 complaint(s) involved a fire
High
  • 4 recalls on same component: Engine/Powertrain
  • 4 recalls on same component: Body/Structure
  • 3 recalls on same component: Safety Systems
  • 2 recalls on same component: Exterior/Other
  • 2 recalls on same component: Fuel System
  • 3 recalls on same component: Electrical
  • 4 death(s) reported in complaints
  • 41 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
4 recalls1193 complaints
Electrical
3 recalls199 complaints
Body/Structure
4 recalls114 complaints
Safety Systems
3 recalls44 complaints
Visibility
1 recall20 complaints
Fuel System
2 recalls15 complaints
Exterior/Other
2 recalls5 complaints

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls16

Deferred Failure Risk

Components and defects approaching or past their known service milestones

100/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~144,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 12 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 12 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 12 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 12 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 12 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 12 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.

NHTSA Safety Recalls

16 RECALLS
16found

NHTSA VIN-specific recall lookup returned no data for this VIN. The 16 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

1 of 16 recalls has a low industry completion rate — statistically likely unrepaired.

66%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

FORD Recall Completion Rate — Industry Context
89%Good

FORD completes recalls at a good rate (89%), averaging about 18 months to remedy. Most affected vehicles are fixed.

Avg time to remedy open recall: ~18 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
18mo
#18V471000
Invalid Date

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

SummaryFord Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Read full details...
ConsequenceIf the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V239000
Jul 2014

STRUCTURE:BODY:DOOR

SummaryFord Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
Read full details...
ConsequenceA door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V472000
Invalid Date

SEAT BELTS

SummaryFord Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Read full details...
ConsequenceThe improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Est. Repair Completion~58%

~42% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V643000
Jun 2016

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SummaryFord Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Read full details...
ConsequenceA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V209000
Invalid Date

ENGINE AND ENGINE COOLING:ENGINE

SummaryFord Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Read full details...
ConsequenceIf the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Est. Repair Completion~66%

~34% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V597000
Invalid Date

AIR BAGS

SummaryFord Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Read full details...
ConsequenceThe short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Est. Repair Completion~89%

~11% chance this vehicle is still unrepaired

Low Risk

Source: NHTSA published Takata completion data

#14V237000
Jul 2014

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

SummaryFord Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Read full details...
ConsequenceIf the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Est. Repair Completion~89%

~11% chance this vehicle is still unrepaired

Low Risk

Source: NHTSA published Takata completion data

#14V525000
Feb 2014

FUEL SYSTEM, GASOLINE:DELIVERY

SummaryFord Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
Read full details...
ConsequenceA reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#15V005000
Sep 2015

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

SummaryFord Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Read full details...
ConsequenceIf the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V495000
Nov 2014

ELECTRICAL SYSTEM:WIRING

SummaryFord Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Read full details...
ConsequenceThe incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#15V406000
Invalid Date

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SummaryFord Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Read full details...
ConsequenceIf the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V164000
Feb 2014

SEATS:FRONT ASSEMBLY:RECLINER

SummaryFord Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Read full details...
ConsequenceThe back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Est. Repair Completion~58%

~42% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#14V403000
Feb 2014

VISIBILITY:SUN/MOON ROOF ASSEMBLY

SummaryFord Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
Read full details...
ConsequenceIf the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V331000
Aug 2020

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SummaryFord Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Read full details...
ConsequenceA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#22V413000
Oct 2022

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

SummaryFord Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Read full details...
ConsequenceA damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Est. Repair Completion~72%

~28% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#26V011000
Invalid Date

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

SummaryFord Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Read full details...
ConsequenceAn electrical short circuit can increase the risk of a fire.
Est. Repair Completion~24%

~76% of these vehicles are statistically unrepaired

High Risk

Source: NHTSA statistical model by recall age & component type

Recall Intelligence

Detailed analysis of recall history and severity

LONG-STANDING OPEN
SEATS:FRONT ASSEMBLY:RECLINER
12.4yr open
VISIBILITY:SUN/MOON ROOF ASSEMBLY
12.4yr open
FUEL SYSTEM, GASOLINE:DELIVERY
12.4yr open
STRUCTURE:BODY:DOOR
12yr open
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
12yr open
ELECTRICAL SYSTEM:WIRING
11.7yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

02/04/2014
16 total campaigns
Engine/PowertrainBody/StructureSafety SystemsExterior/OtherFuel SystemElectricalVisibilityHVAC
12
Part Replacements
3
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
10 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.

Recall Remedy Effectiveness — Complaints Continue After Fix

RECALL DIDN'T FIX IT

Owner complaints filed AFTER recall remedies were issued for the same components

100% of complaints about "FUEL SYSTEM, GASOLINE:DELIVERY" were filed AFTER recall campaign 14V525000 (2014-02-09) — the recall remedy may not have fully resolved the issue.

FUEL SYSTEM, GASOLINE:DELIVERY
100% post-recall
Recall: 2014-02-091 before · 328 after#14V525000
ELECTRICAL SYSTEM:WIRING
96% post-recall
Recall: 2014-11-0812 before · 317 after#14V495000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
92% post-recall
Recall: 2015-09-0127 before · 302 after#15V005000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
24% post-recall
Recall: 2022-10-06362 before · 117 after#22V413000
STRUCTURE:BODY:DOOR
96% post-recall
Recall: 2014-07-053 before · 81 after#14V239000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

Manufacturer Recall Response Time

Time between first owner complaint and recall issuance

4mo
Lag from first complaint to recall
First complaint: 2013-09-30 · Recall issued: 2014-02-04

Recall was issued within 4 months of first complaints — relatively prompt response.

1 in 50

4 deaths reported across 2067 complaints — a rate of 1 in 517 complaints involving a fatality.

Complaints2067

Complaint Intelligence

2067 complaints analyzed across 11 system categories

Engine/Powertrain
14 crash9 inj1193
Other
3 crash5 inj258
Electrical
5 crash3 inj199
Steering
4 crash130
Body/Structure
1 crash3 inj114
Suspension/Wheels
4 crash2 inj65
Safety Systems
13 crash14 inj44
Brakes
2 crash2 inj24
2017
165
2018
251
2019
286
2020
219
2021
136
2022
232
2023
206
2024
167
2025
146
2026
66
18% trend in recent years (improving reliability)
Declining -34%
289
Last 24 months
437
Prior 24 months
Fire/smoke282
Engine stalling271
Electrical failure102
Steering loss12
Transmission slip11
Conditions Reported
Highway/high-speed (282)Parking/low-speed (235)Startup (147)Rain/wet (119)Cold weather (18)

Owner Complaints

HIGH VOLUME

2067 safety complaints filed with NHTSA

2067found
103
Fires
47
Crashes
4
Deaths
41
Injuries
ODI #11746843ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Reverse camera keeps cutting or flipping the image. There was a recall on Fords between 2020-2024 for this reason. I called my local Ford and they said my 2014 escape isn't covered. The issue has been ongoing for the past two years

ODI #11746255POWER TRAIN,UNKNOWN OR OTHER,ENGINE

- Component/ System: (UNKNOWN). Possible Powertrain / Transmission . - YES available for inspection. - My Safety @RISK: mine and my child (passenger) - Problem Confirmed : YES at local mechanic shop and FORD dealer service shop. - Has the vehicle been inspected : YES - Any Warning Lights or Messages prior to Failure: Check Engine (appeared at time of incident) and “Engine Fault: Service now” - When Did the Warning Appear: after it failed (5/2026) NO warning prior to failure. - Vehicle attempts from start to find the proper gear (like a bicycle chain that has come off) - clunky - NO power from first gear up. NO city driving - DANGEROUS to OPERATE

ODI #11745191ENGINE

2014 Ford Escape. 1.6L ecoboost engine. Bought the car a couple of years ago from a local Ford dealership. The car was immediately using coolant, but never saw where it was leaking. There was never a spot on the ground where it was leaking. Took car to local mechanic and they replaced water pump. Stating possibly leaking. Car continued to use coolant. A few mornings ago, tried to start car, loud pop sound, white smoke, and engine knocking. Car has 124,000 miles on it. What Now?

ODI #11744993UNKNOWN OR OTHER

I park the car, it is park. Remove key fob, get out of the car, shut the door, push the lock on the fob, it will auto start, open door punch on the brake , it then turns off and I can lock the car. If I push the break several times before getting out this does not happen. This vehicle was purchased about 2 years ago, used.

ODI #11744510STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on recall. Then the Ford Dealer Mechanic recommended I call Ford Corporate. I called Ford Corporate who advised not covered since the vin no for this Ford is not in recall, but acknowledged that year make and model is. The recall attached states this recall does not need to be vin no specific. I told both Ford Dealer mechanic and Ford corporate this, and offered to email the recall to them, yet they refused for me to send this. I asked speak to a manager multiple times at Ford Corporate and was told one would call back, but no one ever called me back. After multiple calls I finally got a manager on the phone [XXX] who provided me case no XXX and she denied my claim too, since my vin. No. for vehicle not included in recall. If you read the attached recall my car matches all the criteria for this recall, except the vin no. As per the recall the steering wheel is a safety hazard, that can cause a crash, as stated in the attached recall. Additionally, the other year I had another issue with the bushing, when I went to park in front a store, but the car kept driving almost ran into the store that had all glass windows. Because I pumped the brake and slammed on the emergency brake it stopped. Had it not stopped would have hurt myself, little daughter in my car, and whomever else was in the store. At the time, this bushing was not on recall. Several months later, I received a notice of this recall. I contacted Ford and provided receipts and they reimbursed me. This vehicle has only been inspected by a mechanic at Pep Boys who informed us of this recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11742948UNKNOWN OR OTHER,ENGINE

Last month my engine suddenly got hot and the engine light came on and I got a coolant alert. All my coolant was gone. I refilled it a couple of times and the same thing happened. I took it to get it repaired and this is what was fixed: removed and replaced the engine coolant reservoir hose and the overflow bypass heater hose. He said that my engine cylinder head is leaking oil. I have a pdf of the repair that was done.

ODI #11742722ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and experienced a coolant leak. The vehicle was taken to an independent mechanic, where it was diagnosed with a heater hose failure. Although the heater hose was repaired, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

ODI #11741902POWER TRAIN

My in city driving car has had it's transmission fail and continues to not be drivable. I am the only owner of this car and have completed all repairs and upkeep according to schedule. In October 2025, my 2014 Escape "slipped" out of gear while in drive and would not engage again. Had it towed to Mel Hamilton Ford where I was informed my transmission had failed. I was given the option to overhaul it or replace with a new at almost $8000-$10000. The overhaul was the more economical solution at the time for us. They repaired the broken transmission parts and returned it to me. After receiving the car back, it never "felt" right again and continued to have issues with shifting between gears, especially around the 40 mph mark. In April 2026, the transmission failed again while driving to work. It "fell out of gear" and had to have the car towed again to the dealership. They found the Front Pump had gone out this time as well as more metal shavings in the transmission causing damage again inside. They replaced the affected parts again. Two weeks later, the transmission has failed again. When shifting from park to reverse, the car would shift very hard and the whole car would "hop" before settling into gear. Same issue happened as before where it fell out of gear and could not get it to go back into gear. It has been towed back into the shop and currently still waiting to hear what's wrong this time (May 2026). As of right now, there is no current recall on my vehicle. Clearly there is an issue that needs addressed!

ODI #11741471ELECTRICAL SYSTEM

Rear camera will not come on. The issue is intermittent. Ford has had other issues with rear cameras and prompted a recall but not for this vehicle. Screen goes blank when in reverse and message on center display states "Rear Camera not working. Contact dealer."

ODI #11741537POWER TRAIN,ENGINE

Today, my turbocharger was diagnosed as damaged and leaking coolant into the cylinders and visibly leaking throughout the undercarriage. Additionally, my cylinder 4 is misfiring. My mechanic said they've seen this problem many times and while the turbocharger can be replaced, it often fails or other parts of the engine are damaged beyond repair. I had sluggish performance, mainly with acceleration over the last month, but saw smoke late last week that I thought was just exhaust from a truck idling next to me while stopped, but then I saw it at home later that week when the check engine light turned on. At the same time, my idling was excessively rough and felt dangerous to drive, as was later confirmed by my mechanic. I have not taken this into a Ford dealership, nor do I want to because they have refused to help others in the same situation. I am considering contacting my insurance to figure out if they will do an evaluation that is less biased than Ford. I definitely think this is a fire risk as it has happened for many other owners of the same model and year range.

ODI #11739624POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Component failed 1.6L Escoboost engine coolant intrusión into cylinders causing misfire and white exhaust smoke vehicle available for inspection upon request .safety risk:engine misfire and coolant loss cause sudden of power or ingine fire while driving. Recall 17S09 was issude for this exact defect .Ford SSM 46433 states this requires new engine assemby . Problem confirmed multiple repair shops confirmed cooland in cylindres. I have spent S5000 on repairs including used transmisión Trying to fix this defect. Manufacturer inspection called ford customer service 05/22/2026. Agent refused supervisor and stated we cannot help no case number probided Ford is refusing to honor federal safety recall 17S09.warning symptoms: check ingine light, ingine misfire , white exhaust smoke , coolant loss. First appeared approximately 6 months ago and has worsened. Requesting NHTSA compel Ford to provide engine replacement per SSM 46433.

ODI #11739336ENGINE

Apparent coolant leak identified in my 2014 Ford Escape 1.6L (Ecoboost). The car loses approx. 500mL of coolant each time I drive it, and I need to refill the coolant tank before every time I need to use it. I traced the coolant leak back to the blockheater, which has a failed seal. There is currently a recall for leaking block heaters on the 2.0L Escape motors, but this problem appears to extend to the 1.6L Ecoboost engine as well.

ODI #11739008ENGINEFIRE

My car caught on fire while I was driving it pulled over got out of car and car imploded in flames

ODI #11738907ELECTRICAL SYSTEM

When in reverse, the rear camera display will often be inverted upside down or will go blank. If there is someone or something below the view through the glass and mirrors, then that person or thin can be run over. Apparently this same issue is present on other Ford Escape models of the same 2014 model year and other model years. Hopefully Ford will design a fix and then issue a recall repair or voluntary repair for this issue without a payment from the affected customers.

ODI #11738663POWER TRAIN

I was driving in a parking lot and my car went completely dead while I was still in drive. And then when I finally got it back home, it would only go in reverse while I was in drive. And I was stuck in the middle of the road only being able to go in park and reverse. I had it towed to the dealer and it is going to cost me $6,000 to fix the transmission.

ODI #11737851POWER TRAIN

Car started to pull moving out of 1st gear into 2nd. Took to a shop to have the issue diagnosed, shop states torque converter is failing and taking the transmission with it. This car has just over 80,000, it should NOT be having transmission problems. There should be a recall or something for this. This is unacceptable.

ODI #11737509ENGINE

The engine was replaced at 50,000 miles for a known coolant intrusion issue. The problem reappeared at 72000 miles. This widely known issue should have been a recall and won't be because of the financial impact to Ford.

ODI #11737679STEERING

When the vehicle was started, the steering wheel was impossible to turn. A message on the dash showed “Steering assist fault, Service required”. After shutting the vehicle off and restarting, the power steering was restored. The problem persisted on 2 more vehicle starts on the same day.

ODI #11736273ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start after multiple attempts without warning. The contact attempted to jumpstart the vehicle using multiple methods but to no avail. Due to the failure, the vehicle was towed to a dealer where they discovered that the insulation on the wire that runs from a gearbox in the back of the vehicle to the front driver seat had melted at various parts of the wire. The contact was informed that the wiring harness needed to be replaced; however, the wiring harness was no longer in production. The contact with the help of a friend had the vehicle towed back to his home where the contact replaced the wire himself. Despite the repair, the failure persisted and the vehicle was towed to another dealer where they inspected the contact's work where they discovered that a fuse was not fully connected; once the dealer fully connected the fuse, the vehicle resumed normal operation. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The vehicle was repaired. The failure mileage was 97,544.

ODI #11735529POWER TRAIN

My 2014 Ford Escape was part of a recall in 2023 concerning the transmission shifter cable bushing. I took the car to [XXX] Ford in [XXX] . According to [XXX] Ford, the part was fixed. However, just last week, the bushing failed as I was backing out of my driveway. I had the vehicle towed to [XXX] Ford in [XXX] . The repair for the bushing is going to costs me over $458, for a repair that was possibly not done correctly the first time. If this is a second failure of the shifter bushing cable, Ford should issue another recall on this vehicle. Consumers like myself should not be subjected to safety issues auto manufacturers will not correct. I should definitely not have to pay out of pocket for their careless assembly. I want my complaint noted for the record on behalf of the safety of everyone who drives a Ford Escape. If Ford will not issue another recall, then there should be a full-fledged investigation. I have filed a complaint with Ford Motor Company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11735566UNKNOWN OR OTHER

During state inspection at Malloy Ford in [XXX] , the technician found the coolant of my 2014 Ford Escape almost empty. No warnings at all on the dashboard, either driving to the dealership or during the inspection. I am concerned about no warnings of a potential coolant leak that may cause a short circuit. Car was manufactured in Ford Kentucky assembly plant in 2014. Current mileage is 39539 miles. Have read on NHTSA page similar complaints. Received from Consumer Reports recall tracker notification # XXX. As of today, I have not received a recall letter from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11735592ENGINE

its leaking coolant internally and this engine is a known issue and still is not covered by ford

ODI #11735614ELECTRICAL SYSTEM

The back up camera goes on and off

ODI #11733882ENGINE

Engine light repeatedly comes on. Coolant leaks out of engine, onto ground outside and onto the floor inside of the car. Warning lights for engine come on repeatedly. This is a constant battle with this 2014 Ford Escape. It is the Ford company that should have resolved this issue. I can’t provide approximate dates this happened because it is constant. The problem has been reproduced by our trusted repair shop and the thousands of others who have experienced this issue. If you complete an online search, you’ll find the same information as what has been happening for a long time with our car. This is not only frustrating and costly, but hazardous for the environment and us who drive this car. Please tell me how to get a resolution for this. Most importantly, for my child who drives this I worry about health implications from the coolant fumes and leaks, contact with skin, etc.

ODI #11733419ENGINE

#3 cylinder failed and leaked coolant into block and the block has cracked. Costs $8k to replace. It’s a known flaw with this ford engine.

ODI #11732185UNKNOWN OR OTHER

1. My backup cameral is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning about a year ago. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue. I submitted this complaint on 8/22/2025 but have received no followup.

ODI #11731253UNKNOWN OR OTHER

My reverse camera keeps going blank when reversing or it says Contact Dealership. My 2015 Lincoln MKC had the safety recall for that camera. I am wondering why my 2014 Ford Escape does not have this same recall? Almost wrecked into someone as could not see as there are blind spots. No alert of vehicle behind me.

ODI #11730012ENGINE

Complaint is related to NHTSA campaign number 17v-209, engine and engine coolant. The 2014 Ford Escape we purchased, leaked coolant into the cylinder. The cylinder head was sent to a machine shop, upon examination the cylinder head was cracked requiring an new cylinder head be installed. The work was performed and paid for without reimbursement from Ford as the 2014 Ford Escape was not listed in the recall. The recall covered 2014 Ford Escape manufactured in the Louisville, Kentucky. Our Escape is a 2014 Ford Escape, that was manufactured in Louisville, Kentucky. The cost of the repair was approx $5261.

ODI #11729564UNKNOWN OR OTHER

I was gifted my vehicle around October 2024 by my parents. It had less than 70k miles and was in great condition. The rear view camera only works intermittently with no recognizable reason or incident in time. I still look behind me but worry about pedestrians who are not readily visible. I have had no one attempt to diagnose the problem as I generally park away from most others if feesible and live in a rural small city with short distance driving. There is no warning prior to the malfunction. A message will appear on the screen that "rear view camera not available" once shifted into reverse.. I am unsure of the exact onset so I used a date close to when I acquired the vehicle. I am a caregiver for my parents and my vehicle is at our home most days.

ODI #11729229ENGINE

Loss of coolant and engine misfires are occurring. Receiving the the following engine codes P0300, P0302, & P0303

ODI #11728448POWER TRAIN

While I was driving, the transmission seemingly stopped working. I was able to coax the car into a parking lot and had it towed to the dealership. I was told the transmission failed and needed to be replaced. I was quoted approximately $7000.00 for this repair. All of its prior service, except for occasional oil changes, had been done at the dealership.

ODI #11728509UNKNOWN OR OTHER

My backup camera does not work properly sometimes I get and error messages. Sometimes it shows everything upside down and sometimes nothing at all. It been like this since we got the vehicle from Osborne dealership in [XXX] . They sent us to Ford which across the street to get checked out. They told them they need to replace it Osborne Chevrolet never we suppose to have a [XXX] don't have paperwork never got it they will not fix anything wrong with the vehicle it's been a year now and I later fine out after get a Carfax that the car was in a head on collision later it was to late had the car to long and fast forward same problem and I was rear ended from the side the bumper and bar they pull other vehicles was replaced. It also started in the car fact the camera was replaced but it never was and photos I'm downloading is from a year ago and the got a lots of complaints on BBB about them INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11725757ELECTRICAL SYSTEM

Rear back up camera will intermittently lose functionality while in use - blue screen or error message will appear instead of camera feed. Tends to happen more frequently when wipers are in use; can be highly problematic when the weather is causing visibility issues and the need for the camera is greater. Service tech has inspected, verified the issue and made mention of the current recall on different year's models.

ODI #11725889ELECTRICAL SYSTEM

My backup camera does not work properly. The video often appears onscreen as upside down or does not appear at all. There are no lights or warnings of any kind when this happens. I’m usually backing up in a parking lot using the backup camera and it suddenly flips upside down or it goes black. When this happens I have to react immediately and stop the car since I can no longer tell if a person or another vehicle is behind me. This has been happening for over a year. It has now happened so often that I’m scared to put the car in reverse.

ODI #11725710ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I have a 2014 Ford escape 1.6 engine which was clearly on the recall list for engine coolant failure and my vehicle is showing all the signs I repaired some things changed the hoses and it keeps giving me the high engine light oil is mixing into the reservoir. I have not passed emissions over a year The sensor keeps going off and the electrical system is really bad it creates a lot of static I can't play the radio. Here is the codes for the recalls 17S09-and 17v209000. I am making car payments on this vehicle that I cannot drive I've asked Ford in the past could I just have it serviced for the engine coolant system problem and for the purge valve because I can't pass emission test they refuse to help me saying that my VIN is not coming up as a recall but it's the exact same car that they've recalled in the past 2014 Ford escape engine 1.60 I need help!!! This has been going on for weeks with a high engine overheating sensor shutting off the engine stalling me in traffic. This is a safety issue this car belongs to Ford and I think that they should help me get it repaired at a dealership please

ODI #11723779ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle started shaking abnormally, and there was white smoke coming from the exhaust system, the engine overheated, and the coolant level was extremely low hours after the coolant reservoir was refilled. The check engine warning light was illuminated while the vehicle was shaking. An independent mechanic determined that there was a misfire in cylinder #3, and the spark plug was stuck and needed to be replaced. There were no visible leaks found. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 139,000.

ODI #11723360ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I have been having a lot of problems with the backup camera on my vehicle. For the past 2 years the backup warning beep sounds when there is nothing behind the car. For the last year, the camera sometimes shows inverted and at times it doesn't work at all. This is a very important safety feature for me since I am unable to turn my head fully due to a neck injury. I read an article a few days ago on Reuters saying that Ford Escapes, among others, are being recalled because of these issues. When do you expect a recall notice to be issued for my vehicle? Thank you for your time and assistance.

ODI #11723048ENGINE

1. Total transmission failure. Kept up with maintenance, but I changed the transmission fluid and suddenly it just died. Transmission just gave out and it's been a fancy lawn ornament for the last 6 months. 2. God forbid I was anywhere that wasn't inside my neighborhood. If I was anywhere else the car suddenly decelerating and not being able to accelerate would be a death sentence. 3. It's an 6F35. You can go get it reproduced at any Ford Escape really. 4. Got it inspected. Needs a brand new trans, not just a single part. Quotes going at lowest $6k. 5. No warnings, messages, etc. Car would jerk a little bit when initially accelerating, but this went away with oil changes.

ODI #11722634ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

While in Reverse, my Back-up Camera usually does not work. I either get a Blue screen, a message saying Back up camera unavailable, or if it does come on, it is upside down and doesn't stay on but for a few seconds. I have called the dealer, and they will not even look at it unless I pay for this. There are recalls for other years, and I counted over 100 complaints about this issue on the same year as my vehicle... I am wondering if people actually have to die for Ford to fix this and issue the dang recall.

ODI #11722373ENGINEFIRE

2014 Ford Escape 1.6L engine with ECO boost. Alarm on dash for High Engine temperature, Stop Safely. Pulled vehicle to side of road and fire was under hood. Attempted to extinguish with standard fire extinguisher; called 911 and fire department had to extinguisher. Vehicle was towed to local shop.

ODI #11722129POWER TRAIN,ENGINE

I was driving down a 25mph road and my car completely stopped. I shut my car off and it had trouble starting. When it would start it would go a couple hundred feet and stop. Took it to the shop and the transmission line was broken. The entire transmission needed replace because of one thing going bad. 4.5k repair bill

ODI #11720792ENGINE

Coolant leaking into cylinder 4. Code P0304. I’ve been having this problem for months. I’ve gotten numerous repairs on the car and nothing is fixing the problem. It is currently at a Ford dealership again in Durham North Carolina. They are saying it’s an engine block problem. The car is constantly emptying coolant.

ODI #11720202POWER TRAIN,ENGINE

car has 56K miles. went to dealer for the recall on the bushing and cap. left dealer and next couple days the car slid twice in my driveway a few feet even with parking brake on. went back to dealer and they said cant duplicate problem. Drove home and car continues to have shifting issues and going out of gear.. have to shift to park or neutral and then reengage and to try to get it to work. in the mornings after sitting its now having issues going in gear and then after awhile will work. called dealer and Ford corporate and they said there is nothing they can do or help with. the car is a safety hazard slipping out of gear while driving in traffic or on a hill and then you are stranded in fear of getting totaled out from behind until it decides to go into gear! this is terribly dangerous and it only has 56, 600 miles on it!! Also the engine is NOT throwing a code. so dealer and another repair shop has charged 1600 for service and its still doing it!!!! Me researching seems to prove ford had transmission issues with this year of escape titanium and the edge etc.... why is there not a full recall on the transmission that they have to fix with such little mileage!

ODI #11719788ENGINE

The vehicle has suffered four (4) catastrophic engine failures due to "coolant intrusion" into the engine cylinders, a known defect in this model year. Despite the vehicle’s VIN showing that Ford Recall 17S09 (NHTSA 17V209) was previously "repaired" by a previous owner, the engine continues to overheat, crack the cylinder head, and fail. The cooling system and engine block are currently available for inspection. SAFETY RISK: During multiple failures, the vehicle experienced a sudden loss of motive power and stalled in active traffic without sufficient warning. This creates an immediate risk of a high-speed rear-end collision. Additionally, the overheating creates a documented fire risk under the hood, as coolant or oil can leak onto hot engine components. CONFIRMATION: The failure has been reproduced and confirmed by both a major national used car retailer’s service department and an independent certified mechanical service center. The independent shop confirmed that the engine block has failed due to coolant entering the combustion chamber. SYMPTOMS: Prior to the most recent failure, the "Coolant Over Temperature" warning lamp appeared briefly before the engine lost power. These symptoms first appeared within 30 days of vehicle purchase and have recurred through four separate replacement engines, proving the manufacturer's recall "remedy" is ineffective at preventing catastrophic engine failure.

ODI #11719298ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, causing the engine temperature gauge to rise, and the check engine warning light to illuminate. Additionally, the coolant reservoir became empty after being refilled. The contact examined the vehicle and determined that the cylinder head was cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 110,000.

ODI #11718968ENGINE

At less than a thousand miles after purchasing the vehicle the Coolant has begun intruding into the cylinder wall and causing a sweet smelling exhaust from the rear

ODI #11718038ELECTRICAL SYSTEM

Passenger side door will not.lock.

ODI #11717830ENGINE

[XXX] *PERSISTENT LOW COOLANT - REQUIRING CONSTANT TOPPING OFF THE COOLANT FLUID * ENGINE OVERHEATING * ODOR OF COOLANT LEAK n the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head. A cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment. Ford Dealership and Ford Customer Service Representatives have stated my 2014 Ford Escape Titanium with the 1.6 L engine was not covered under FORD'S RECALL CAMPAIGN #17S09. With the claim only certain engine series were covered. Requested the eligible engine series covered and the engine series of my 2014 Ford Escape Titanium. Dealership advised they did not have that information and that I needed to contact Ford's Corporate Office. The overheating of the engine required my daughter to pull over to the side of the road. Ultimately the vehicle was towed to our home. The vehicle was towed to a Ford Dealership for servicing advised the coolant was leaking on the ground. Dealership service included a valve assembly part (cooling system component designed to regulate the flow of engine coolant to the heater core), coolant outlet flange, anti-freeze, coolant outlet gasket, coolant temperature sensor, HVAC heater hose. The cost was around $1,230.00. Service was completed 11/14/2025. Even after the non-recall service was provided PERSISTENT LOW COOLANT continued requiring constant topping off of the coolant. While Ford has indicated that the engine series determined which 2014 Ford Escapes where affected by the recall it is my understanding that ALL of the 2014 Ford Escapes TItanium had the very same ENGINE CONFIGURATION for ALL the 1.6L engines. Thank God there have been no fires or accidents. Similar issues noted in FORD RECALL CAMPAIGN 17S09 creates a driving safety concern for my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11717862ELECTRICAL SYSTEM

[XXX] No accidents thank God no accidents have occurred. The vehicle was not starting and the Ford Dealership ultimately diagnostic the issue to be repaired needed an Instrument Cluster Panel. Dealership advised there was no open recall for my 2014 Ford Escape Titanium with the 1.6L was not eligible for the vehicle under the terms of the 15V406- despite the fact the production date noted in the RECALL notification was May 19, 2014 through Feb. 6, 2015. The production timeline for VIN: [XXX] (my Ford Escape) was Feb. 12, 2013 through Sept. 2, 2014. The Instrument Cluster Panel was replaced at a cost of over $3000.00. That service was completed around the first of July 2025. A very expensive repair especially it appeared it should have been cover under RECALL 15V406, although necessary to ensure my college student daughter was driving a safe vehicle. This complaint is to express my concern, however, it is for other 2014 Ford Escape Titanium 1.6L owner's who may be unsafely driving around with a malfunctioning Instrument Cluster Panel that they can not afford to pay out of pocket. When they were unfortunately being denied the repair as required under RECALL 15V406 because the appearance that Ford Motor Company has been negligent in correctly identifying all of the 2014 Ford Escape Titanium 1.6L which increases the risk of a car crash especially the young inexperience drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11717498ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that her son previously replaced the spark plugs and other unknown parts of the vehicle due to a coolant leak onto the spark plugs; however, the coolant leak recurred. The vehicle was taken to an independent mechanic, where the coolant outlet, the engine connector assembly with vacuum filling and bleeding, and the coolant hoses assembly were replaced. Additionally, other unknown repairs were performed; however, the failure persisted. The contact stated that the message “Engine Coolant Low - Service" was displayed, and the vehicle was taken to an independent mechanic, but no coolant leak was found. The contact stated that while driving 25 MPH, the message "High Temp-Stop Safely" was displayed. The contact pulled into a parking lot until the vehicle cooled down. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that coolant was leaking from the thermostat housing. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 237,500.

ODI #11717320ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, attempting to activate the heater, there was an abnormal fuel odor entering the vehicle through the vents. No warning light was illuminated. A local dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the head gasket needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 94,602.

ODI #11716556ENGINE

Coolant intrusion due to head gasket/ cracked cylinder head

ODI #11716416ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

This vehicle has fuel problems and I'm not able to pass the emissions test for a year. This vehicle has serious electrical problems when I go in reverse the radio starts cracking and popping really loud and it's very annoying and ear splitting. I don't think it's fair that the van is not showing a recall when you issued engine fire recalls for 2014 Ford escapes l feel mine should be included??

ODI #11716291STRUCTURE

On 10/12/2025, we noticed the driver's side rear door would not latch properly while shopping. We contacted the dealer the following Monday and dropped the vehicle off for inspection on 10/15/2025 at Classic Ford of Columbia, SC. Two open recalls were identified: Manufacturer Recall 16S30 (NHTSA 16V643) - Door Safety Latch: The pawl spring tab in the side door latch broke, preventing secure latching. The recall requires replacing both latches. The failed door latch assembly is available for inspection at the dealership. Manufacturer Recall 18S20 (NHTSA 18V471) - Transmission Shifter Cable Bushing: The bushing is degraded or detached. Safety Risk: The rear door failure risks the door opening unexpectedly while driving, potentially causing ejection or injury to occupants/others. The shifter bushing risks the vehicle rolling if not properly in Park. The issues were confirmed by the authorized Ford dealership during the 10/15/2025 inspection. The vehicle has been inspected by the dealership; no other inspections noted. No warning lamps or prior symptoms before the door failure on 10/12/2025. Shifter bushing symptoms unknown. The dealer claimed to fix the shifter bushing on 10/15/2025, but both recalls remain "Incomplete". The rear door latch is unfixed, requiring bungee cords to secure it. The vehicle has been driven this way for nearly 4 months. We contacted Ford (case XXX) and escalation began. After weather closure, we were told an appointment would be rescheduled. I emailed Tiffany from Ford last night (~10PM 2/5/2026) and called today (2/6/2026); no response yet. This ongoing safety defect endangers the driver who needs the car for work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11715183ENGINE

The coolant reservoir needs to be refilled on a regular basis even though there is no discernible leak. When it does get low but is not empty, the warning ️ light comes on and if this is not attended to in a matter of days it can lead to the red warning ️ light coming on and the car losing power. The warning states a coolant issue and to pull over as soon as possible. Once the reservoir is refilled to max level the engine can be restarted and the car is again drivable. This has happened multiple times while on highways or interstates and can come on quickly. This has happened for years even after repairs have been made to supposedly address the problem I have had to make previous repairs to the engine where I was told that the spark plugs were stuck in place due to a leak from a line that by design is placed next to the engine block and it leaks the coolant into the plug sockets and it causes the plugs to become stuck in place. The last repair involved having to use a specialized tool to remove the plugs because they were not able to be removed normally.

ODI #11713983FUEL/PROPULSION SYSTEM

Stalls when tank is 1/2 full. With only 2-3 seconds warning, engine light goes on I loose all power. Engine’s light used to be on for about 3/5 years straight. Stalls on rough roads. Stalls a few miles into a drive when not driven for 3 or more days Started having problems 10 + years ago. Ford in henderson , no could not find anything wrong. It used to stall or almost stall when I got gas every time, but it doesn’t really do that anymore. Now it just stalls in the middle of the road a few miles into every drive when my tank is at half or less.

ODI #11712849ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

I’ve always had electrical problems and now when I try to drive it, it smells like it’s going to catch on fire. And I’ve had to fix something within the fuel system 3 times.

ODI #11712687BACK OVER PREVENTION

Rear camera intermittently stopped working. This was recalled for other years of Ford Escape models, but (according to the dealer) not for the 2014 model year. This puts at risk the driver and others that we might not see (little kids in the neighborhood) when we are backing in or out of our driveway. We had this problem repaired at the dealership (because we're responsible adults) but think that it should have been covered by the recall of other model years.

ODI #11712457UNKNOWN OR OTHER,BACK OVER PREVENTION

2014 Ford Escape backup camera work intermittently and says it needs repaired. Not under the current and verified with the dealership that it would be over $600.00 fix possibly. This should be included under the current recall as it seems to be a computer malfunction or a coincidence that it started roughly around the same time that current recall has been in effect. Dangerous after relying on camera for backing up especially when that it one of the features that you look for in purchasing. Ford should not deny that the 2014s should not be included in the recall.

ODI #11710410ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEFIRE

My vehicle had no warning lamps, messages or any other symptoms before driving that day. Vehicle was well maintained. Driving on a rural straight paved road that is in excellent condition, at approximately 55 miles per hour, smoke suddenly came through the dash top (defroster along windshield) and bottom (underneath the dash - heavier volume of smoke); almost immediately, the horn started sounding independently, a message appeared that read engine failure, brakes failed simultaneously and could not stop the vehicle. Only possible way to get the vehicle to stop was to remove the ignition key, put lever in park, pulled park break up. Flames now under the dash & smoke was pouring out from under the hood. My safety was at risk and had to exit the vehicle as fast as possible from drivers side with cars approaching. After exit, saw flames in the tire well also; witness saw flames under the car therefore he was yelling "get away from the car, it's on fire". Got away as fast as possible. The witness called the fire department who arrived extremely timely (and police even sooner). FD attempted to put out fire with water first, then needed foam as it ultimately turned into a gas tank fuel fire. The vehicle was not inspected by a dealer since there was nothing to speak of left. The Police, Fire Department, Tow Company, and also the Insurance Claim Inspector did view and/or inspect the remnants of the vehicle. The insurance inspector took possession of the remnants of the vehicle from the tow company. My safety was extremely put at risk as I could have died from many factors including brake failure, smoke inhalation, burns from the fire, getting hit from another vehicle upon exit from the burning vehicle, or heart attack.

ODI #11710515ENGINE

Engine coolant system failed, overheated car instantly. Had to get hoses, sensors, thermostat replaced. Possible fire, smoke was present, car had to be turned off immediately. Not the safest. Little to no warning from fine to dead.

ODI #11709939ENGINE

Using up coolant/possible coolant intrusion issue, I have owned my 2014 Ford Escape for almost 2 years, and have to top up coolant every 2 to 3 months of daily driving, as low as 10 km a day. The engine itself has not had issues YET, but is using coolant when A. It should not. and B. At an alarming rate. There are also no leaks on my driveway, and dealerships cannot find the issue.

ODI #11709780STEERING

I was driving on the road when the steering started to get stuck, it got hard to move it, I got the warning on the car about a steering fault, stop safely. fortunately I was able to pull over with no risk, I had to call tow, but it could have caused an accident.

ODI #11709784ENGINE

It had a recall for leak coolant, they installed a new expansion tank and new hoses, however for some reason it is still leaking, the inside of the car smells like burnt, when I’m stopped, Ford said the leak might be repaired when they changed the hoses it wasn’t the case it’s still leaking, they were supposed to install a sensor to let me know when the coolant level is low, however last time the compartment was almost empty and the car didn’t show any warning, looks like it’s not working as it should be, it could catch fire it could be even worst.

ODI #11709233ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHERCRASH1 DEATH1 INJURY

Environmental Contributing Circumstances (Select Up to 3):

ODI #11708960ENGINE

Coolant Intrusion on Cylinder 3, potential to overheat engine posing fire safety risks. Problem has been confirmed at Ford Dealership. Vehicle has been inspected by manufacturer. Check engine light came on Dec. 31st 2025, car was not driven until Jan. 2nd 2026, when it was given to dealership mechanic for inspection/diagnosis. Ford is aware of the dangers of coolant intrusion and the flawed engine design.

ODI #11706612STEERING

Electronic power steering has stopped working, flashes a message on the dash, and vehicle is stuck with Armstrong steering without it's electronic assist.

ODI #11705907ENGINE

I have had problems with coolant leaks, coolant sensor, valve gaskets and coolant intrusion in my engine. The coolant reservoir was replaced at 36,580 miles on 07/13/17. The coolant sensor recall was completed at 37,315 miles on 07/31/17. The coolant overflow line was was replaced at 66,910 miles on 01/14/22. The coolant light came on and coolant was added at 69,882 miles on 02/16/23. There was a coolant leak and the valve cover gaskets replaced at 76,910 MILES ON 01/23/25. The engine started surging and the coolant light came one. The ignition coil was replaced and the sensor light was adjusted at 78,709 miles on 09/05/25. The sensor light came back on the next day. I went into the dealership 3 different times to tell them there had to be a leak. Since they assured me that it was just the sensor and I had no leak, they did not give me another appointment to check it out. On 12/04/25 a message came on that said it was overheating and to park the car immediately. It then went into limp mode. I was given an appointment on 12/10/25 and I had the car towed in. At 80,158 miles the dealership informed me that there was coolant intrusion in the engine and the cylinders and the car would need a new engine.

ODI #11704568ENGINE

Coolant light indicates coolant should be added often. Coolant has been added to frequently. Last time coolant light came on another Error Code: P1299 and the engine stopped running properly. Vehicle was inspected by a repair shop who stated the coolant was leaking into the motor. If this keeps occurring engine may overheat, fail and possibly catch fire. Ford said there is no recall on this issue. Bring it in for diagnostics and stated it would take three months to just look at the issue. This is no exaggeration. We have read an astonishing amount of other people have and are having similar issues with the Ford Escape

ODI #11704572ENGINE

My 1.6l ecoboost was leaking coolant and smoking on the side of the reservoir and burning coolant smells went thought the heater and ac vents when on especially at a stop light and it even leaks oil a little bit but I have got the “coolant leak” fixed but I have an internal leak somewhere clearly and all the symptoms add up to sound like the ford recalls 17S09 and also similar to 12S39 but that’s for 2013 escapes but there’s clearly an unsafe issue hear that cause cause fire underneath my hood I called ford and they said to try to make a claim because there should be no reason I’m not covered under warranty when it’s the same cars same engines and same issues

ODI #11704214ENGINE

Intrusive coolant leak

ODI #11703827ENGINE

My 2014 Ford escape started leaking coolant into the engine, producing a terrible odor throughout the cab and causing overheating. The mechanic pressure tested the coolant system and identified coolant leaking into the cylinders. This is a common occurrence in this make and model.

ODI #11703547ENGINE

The Ford EcoBoost engine in my Ford Escape 2014 has consistent coolant leaking issues as reported by several other vehicle owners. I spent the last 4 years of owning it constantly returning to the dealership over this issue when my car was under warranty because the coolant tank kept leaking. They never fixed the leaking issue and when my warranty expired, they refused to help fix it any longer. I cannot afford a new car or the work I need to keep getting on it yet need it to get to work, and the constant need for my refilling of the coolant in the tank that progressively gets worse and can cause engine failure warrants a recall on behalf of the company and compensation.

ODI #11702975ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, a warning light for the low coolant level was illuminated. The contact checked the coolant reservoir and became aware that the coolant level was low. The coolant level was topped off. The contact stated that a warning light was illuminated while driving, and the contact pulled over and turned off the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that a bypass hose needed to be installed on the coolant reservoir. The vehicle was repaired; however, the loss of coolant continued, and there was no leak found. The vehicle was taken back to the same dealer, who was unable to diagnose the vehicle but determined that an air bubble had formed in the system and the failure had worked itself out. The overheating and coolant loss reoccurred, and the contact took the vehicle back to the same dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #2 and #4, causing damage to the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to a defect of the engine with the intrusion of coolant. The contact relayed the information to the dealer and was advised that the vehicle was no longer covered under warranty. The failure mileage was approximately 140,000.

ODI #11701892UNKNOWN OR OTHER

Coolant leak again. Third time having the same issue. Coolant leak issue has been fixed twice within recent years.

ODI #11701320ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

ABS braking not functioning, Power steering failure , speedometer and odometer failure, Air Bag indication of non function. Warning indications on dash illuminated at once when failures occured The loss of functioning Air bags, Power Steering, ABS Braking are all possible safety risks, most especially when combined at once. Vehicle has been diagnosed by a registered Ford Dealership. Problems diagnosed as a Failure of the electrical ABS system module by the Ford dealership. Dealership expressed that this was a known issue and all repair parts are currently out of stock and on national back order with no ETA for availability. This leaves the vehicle in a condition that makes it a safety hazard to be driven , for myself and others. Documentation unavailable at this time from dealership, verbal conversation, still awaiting repair options. Vehicle has been in dealership since 11/03/2025.

ODI #11700958ELECTRICAL SYSTEM,ENGINEFIRE

Engine caught fire at the coolant reservoir

ODI #11699957BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The message "Camera not Available" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

ODI #11698346VISIBILITY/WIPER

Rear-view camera is not working while in reverse. When backing up, it doesn't show anything but a blank screen. Says it is unavailable. I had a mechanic run a diagnostic on it and it showed the camera was faulty.

ODI #11697516ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

This vehicle has had a bad electrical problem where it makes a real bad clicking noise and sometimes it doesn't turn off the radio also the radio doesn't turn on at times. The major problem is it has not passed emissions for almost a year it gives out bad sensor readings and clearing the code so I can pass emissions don't help it comes back on. I have tried to let Ford know that this car is having recall issues . I have had a purge valve put on it but it's still it's not capable of passing the emissions because the sensors at all Ford dealerships said they can reset the sensors but they want me to pay I don't think that is fair to me because these are recall issues that I'm having! even though it's older .I think it's only fair to have it analyzed at a Ford dealership free of charge.. I'm paying car notes and I cannot even drive the vehicle safely now it's leaking antifreeze if you check the past recalls on 2014 Ford escapes there were fuel injector problems and that's probably why it cannot pass emissions so I need this recall handled properly thank you.

ODI #11697228ENGINE

My coolant system has leaked for the last 5 or 6 years. It has been worked on by Ford and by independent mechanics. The last time, Ford said it was fixed and I shouldn’t have any problems. It still leaks and it is unknown where it is going.

ODI #11696899ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

The back up camera goes out at times.it says report too ford.tranmission issues and turbo issues.

ODI #11696099ELECTRICAL SYSTEM

Electrical issue for headlight having to replace the socket and lightblub everytime the light blub goes out. Every 2 months. Back up camera not working, blue screen, glitches, upside down, or says rearview camera not working.

ODI #11696205UNKNOWN OR OTHER

The backup camera works only intermittently. I see there are already recalls on the 2015/16 models. 2014 should be included also. I contacted the dealership and Ford Customer Service and they say I have to pay out of pocket.

ODI #11695674UNKNOWN OR OTHER

Backup camera frequently stops working. It displays a black screen (that sometimes includes a message stating to contact the dealer), stays on the main screen, turns the displayed image upside down, or the image may scroll/flash.

ODI #11695163UNKNOWN OR OTHER,ENGINE

Coolant leak at the 3 way heater hose going to the heater core. I'm seeing a lot of complaints about leaks at the quick connect and nothing being done about it. Ford made a replacement part thats upgraded. I believe they should be replacing the defected parts with the new one. They knew this was an issue for some time now and refuse to take care of the problem.

ODI #11695314FUEL/PROPULSION SYSTEM

My vehicle stalls while driving or after pumping fuel and I frequently have to "fart" it is the only thing I can describe it as. The opening to the fuel tank will start vibrating and making noises. If I do not pull over, the minute I let off the gas, it stalls out. In addition, when I pump gas, it takes 4-5 times to start it. It dies 3 or 4 times before it will turn over and I have to press the gas pedal and take off as soon as it starts so it doesn't die. I have been able to get it to stay running, but barely, when adding a small amount of fuel. It chugs and rpms go up while I'm pumping like it's about to die. If I put more than 10 dollars in, it dies while fueling and I get stranded. It's getting worse. I'm listing the date as today, but this started in 2023 or so and I bought the vehicle in 2017

ODI #11695143UNKNOWN OR OTHER

The rear camera has worked intermittently for the last several years. I am aware that the 2015 Ford Escape was included in the recall for rear camera issues, but mine is a 2014 and has the exact same issue.

ODI #11694855ENGINE

Head gasket blew and coolant leaked into engine. This applies to the Ford Escape 2013 - 2019. Ford's 1.5L, 1.6L, or 2.0L Ecoboost engines manufactured, marketed, and distributed by Ford Motor Company. They know about the problem but refuse to fix the problem. There is currently a class action lawsuit. But we all know that does noting.

ODI #11694223POWER TRAIN,STRUCTURE,ENGINECRASH

see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writing to formally express my deep concern and frustration regarding my Ford vehicle, which currently has 15 open recalls that have gone unresolved for nearly two years. During this time, I have contacted every Ford dealership within a 50-mile radius of my home in repeated attempts to have these recalls addressed. Each dealership has provided a different excuse for not completing the necessary repairs. Some initially allowed me to schedule service appointments, only to cancel them once they realized the work involved recall issues. In several cases, I was never notified that my appointment had been canceled—I only discovered this when no one showed up. Other dealerships claimed they did not have the required parts and assured me they would contact me once the parts became available. To date, none have followed up. One dealership required that I speak with a supervisor before scheduling any recall work, but despite multiple messages, my calls were never returned. On one dealership’s website, I attempted to schedule the recall repairs online. The system showed numerous open appointment dates until I selected “recall service,” at which point all availability disappeared, and I was unable to proceed. Each dealership I contacted referred me elsewhere, passing responsibility without resolution. Ford has been fully aware of the potential safety risks—including the risk of serious injury or death—associated with these recalls, yet I was repeatedly told it was “safe to continue driving.” This was clearly not the case. Recently, while driving, my vehicle suddenly lost all power and stopped moving. I managed to pull over to the side of the road and called for a tow truck. As the tow truck driver prepared to load my car, it unexpectedly lurched forward on its own and crashed into the tow truck. Fortunately, no one was injured, but the incident caused significant front-end damage to my vehicle. It could have easily resulted in a fatal accident. My vehicle has been inoperable since the incident. When I reported the matter to the Better Business Bureau (BBB), I was told to contact my insurance company to cover the damages. However, I do not believe I should bear the financial burden for Ford’s negligence in failing to repair known defects. Ford’s continued delay and lack of accountability have not only caused extreme inconvenience but also placed my safety—and the safety of others—at serious risk. I am requesting immediate action to resolve all recall issues and full compensation for the damage caused by Ford’s failure to act. Sincerely,

ODI #11693012POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERFIRE1 INJURY

Whenever I got the vehicle at the middle of 2025 I had issues with the shocks hub assembly axle motor mount electrical issues trunk was opening and closing by itself. Recent recently I drive it to Savannah and the vehicle started to skip and would not switch gears while I was driving down a 70 mph Road. I almost wrecked due to an issue with the vehicle I have looked up the recalls that hasn't been repaired on the vehicle and I believe it has something to do with unrepair recalls or maybe there is a recall that wasn't found or reported because I've seen a lot of recall information about the transmission. I also had a incident with the door unlocking and locking while my nephew was in the vehicle after stepping out the doors automatically locked but I still had the driver door open. My nephew freaked out cuz he can't get out the vehicle. The vehicle has some other issues that I do not know how to explain and if there is any possible way that the unrepared recalls has something to do with the repairs that the vehicle need now then I would like something done immediately. There is 19 recalls on a 2014 Ford escape. Now out of those 19 only two have been reported for my VIN number but I believe due to the car being sold five different times within a short period of time no one had the time to actually report the issues wrong with the vehicle I think people were just trying to get rid of it because they knew something was wrong with it.

ODI #11692418ENGINE

Issues with coolant leakage in multiple places. One is with the HVAC heater core valve and hose and the other is with the turbocharger cooling input put up and oil lines. Has been leaking for a while diagnosed on 10/03/2025 Similar to other issues reported by ford escape 1.6L drivers on complaints and documented issues.

ODI #11692466UNKNOWN OR OTHER

Why is a vehicle rear view camera not listed as one of the "Problem Parts" above? I reported twice in previous years that the rear view camera on this vehicle intermittently fails and is an ongoing safety issue. Please add 2014 Escapes to your recent recall notice to safeguard this owner and the public.

ODI #11691261POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROLCRASH

MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 years. They claim to have done recall work that has not been done. It has a defective transmission. It took off while in park and hit a tow truck.

ODI #11690845ENGINE

I have experienced multiple coolant leaks. The first one was repaired with a new engine coolant bypass housing, and I am now experiencing the issue again. The heater core hoses are degraded and swollen causing the leak. The coolant bypass (which was replaced a year ago) is made of plastic and cracked. The valve cover is leaking and is a fire hazard. This has impacted my means of transportation. The error messages of “overheating” occur abruptly and at times when I have not been able to safely pull over or stop. The problem has been confirmed by an independent service center. No, not inspected by manufacturer, police, or insurance representatives. The first time this occurred I only received 2 error messages. And this time I only received one.

ODI #11690893POWER TRAIN

Transmission has violent jerking and shuddering. Sometimes it has hard time accelerating. Dealer doesnt want to do anything. It is still messed up

ODI #11689680ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

For years the rear back up camera has failed to engage or turns on and off intermittently when the vehicle is put in reverse. This can lead to a potentially hazardous driving issue which could lead to property damage or potentially in the extreme loss of life. There are recalls for exactly this same issue on literally millions of similar Ford vehicles, but they refuse to acknowledge this issue and fix it for the 2014 Ford Escape Thank you

ODI #11689341ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for an oil change, and the fluids were checked by the independent mechanic. When the vehicle was started several days later, the “Low Coolant" message was displayed. The vehicle was taken to the same independent mechanic, and the contact was informed that the coolant level was not low at the time. The contact continued to drive the vehicle, and while driving at an undisclosed speed, the vehicle started bucking with a warning chime, and several unknown warning lights were illuminated. The coolant level was low, with the engine overheating. The vehicle was pulled over to the side of the road and inspected, and the coolant level was low. The contact added coolant to the reservoir and continued driving, and the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store, where a handheld diagnostic machine failed to retrieve a fault code but suggested that the thermostat needed to be replaced. The vehicle was taken to a dealer, where it was diagnosed that there was a coolant leak and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact believed that the failure was linked to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure was approximately 75,000.

ODI #11689511ELECTRICAL SYSTEM

2014 Ford Escape. Shortly after the warrant period ended the back-up camera stopped working properly. The picture is Intermittent, upside down, and stops working completely. No accident yet but very unsafe. Ford is aware of problem and conducting a recall, but my vehicle is not part of the recall. The dealer is aware of this problem and tried to fix it. Please require ford to expand the back-up camera recall to ALL vehicles with malfunctioning cameras.

ODI #11689103UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

Purchsed a 2014 Ford Escape Titanuim 1.6L Eco Boost in April of 2024. Since then, my vehicle has been to three different mechanics, one was a Ford dealership, because the sensor keeps coming on and coolant keeps leaking out. The first incident occured barely a week after the purchase and I've actually been stranded 2 out of the 3 times. In my research I've learned that Ford is aware of this issue, however, there's no recall on my vehicle.

ODI #11688862UNKNOWN OR OTHER,LANE DEPARTURE

Rear backup camera is not working. I see 2015 + years were recalled but not 2014 which is my car's model year. Since this is a safety issue it should be repaired.

ODI #11688883UNKNOWN OR OTHER,ENGINE

I purchased the car in April 2023, a few days later the sensor light came on and coolant leaked out and I was stranded. I took it to my local Ford dealership and they "repaired it". About a month ago the same thing happened and I was stranded. Got it towed to a mechanic, was told it's been repaired, a couple of weeks later the sensor came back on, but I was able to make it to the mechanic before I was stranded. He put a mark on the reservoir and told me to add more coolant if it got before that line. I shouldn't have to keep doing this.

ODI #11688257ENGINE

Vehicle hesitates when shifting mainly from secon to third gear and hesitates to accelerate. The rpms go up but not going any faster and then jerks. If I was to try and pull out onto a highway there is no way the car will accelerate fast enough. Took it to the dealer to see if they could check a previous recall item to see if it was maybe defective and they would not look at it unless I paid 220 dollars for a diagnostics even though the recall was for the transmission shifting cable bushing. This has been happening since I bought the car about a year ago which wa previously owned by an elderly person that got it from the dealer with 35000 miles on it and it now only has 50000 miles on it and the dealer could not tell me what else was fixed on the car. I have read about the same issues with tje same transmission that I have amd the dealer does nothing to help. It is the 6f35 transmission. There are no warning lights on and no codes popping up. The transmission fluid has been changed and was not dirty along with the filter. I am afraid that when I go to accelerate my car will not go fast enough and hesitate and possibly cause an accident. I have read many of the same complaints about this vehicles transmission had I known about them before I got the vehicle I would not have bought it as the dealership is not helpful at all. This happens everytime I drive the vehicle especially going from a complete stop to going.

ODI #11687531POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while shifting to reverse, there was a loud popping sound coming from the transmission. Additionally, while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic, who replaced the transmission fluid, but the failure persisted. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 138,000.

ODI #11687648UNKNOWN OR OTHER

Backup camera went blank. The screen said camera not available contact dealer. This was about a month ago. It took a week to get an appointment at the dealer to get it checked. I had to replace the camera. It cost almost $900. On several occasions as I backed out there were cars and people I could not see until they were very near to my car. I saw there is a recall for cameras starting with the 2015 models. I think it should be extended to 2014. My car only had 44000 miles on it when the camera went.

ODI #11686925UNKNOWN OR OTHER

Backup camera displays the view upside down. There is a recall on this for 2015 Escapes, I have the same problem.

ODI #11686654BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse(R), the rearview camera image was flipped upside down. The contact stated that after a month, the camera failed and displayed a blank screen. The vehicle was taken to an independent mechanic where it was diagnosed that the rearview camera needed to be replaced. No further information was available. The manufacturer was notified of the failure. The failure mileage was 68,000.

ODI #11686243BACK OVER PREVENTION

The Backup camera very rarely works on my 2013 Escape and the current recall is 2015 and above! What about earlier?

ODI #11686297UNKNOWN OR OTHER

Rear view camera only operates intermittently. Most of the time it comes up with a message that says camera unavailable, and then goes to a blank screen. I was surprised and disappointed that this vehicle was not included in the massive Ford rear camera recall that was just issued

ODI #11686092UNKNOWN OR OTHER

The rear back up camera routinely appears upside down, in readable lines, a blue screen, or unable to get camera image. Inconsistent and a engine reset makes camera available again. Loss of camera could result in increased backover, crash and injury risk. Able to reproduce every time I reverse for now than 30 seconds or when I shift to reverse then drive then reverse again. A similar recall had been issued for other Ford vehicles 2015 and newer.

ODI #11686164UNKNOWN OR OTHER

Rear view camera quit functioning appropriately on 09/05/25. The dash displayed the message “Camera is unavailable. Please contact your dealership.” Since the first incident of the camera not functioning, the camera functions intermittently, more often not functioning. No one other than the vehicle owners have confirmed the camera error.

ODI #11685644SEAT BELTS

The contact owns a 2014 Ford Escape. The contact stated that her mother observed that the driver's seat belt failed to retract properly over time and failed to secure the driver as intended. The contact stated that the seat belt was very loose. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

ODI #11684473LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that the driver's side door failed to securely close. There were no warning lights illuminated. The local dealer was not contacted regarding the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

ODI #11683078ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving 55 MPH on the highway, the engine overheated and the vehicle stopped unintentionally. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was previously taken to an undisclosed local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined that there was an internal leak in the head gasket. The contact called the manufacturer and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.

ODI #11682448UNKNOWN OR OTHER

1. My backup cameral is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning about a year ago. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.

ODI #11682049EXTERIOR LIGHTING,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the instrument cluster screen malfunctioned and turned black or flickered off and on. Additionally, the headlights, turn signals, and brake lights intermittently failed to operate as needed. The transmission and check engine warning lights were illuminated. The cause of the failures was not yet determined. The local dealer was contacted regarding the failures, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 130,000.

ODI #11682262ENGINE,FUEL/PROPULSION SYSTEM

I received a notification on the my dash and the car was diagnosed the codes came back Code: P018B and it states Fuel Pressure/ misfire. I've noticed the car misfiring prior to the dash light coming on and now it does it while I'm on the freeway or streets as if it's going to just stop which os very dangerous. This has to be a recall may 2014 ford vehicles are having this issue along with the coolant leak. This needs to be recalled

ODI #11681519UNKNOWN OR OTHER

The back-up camera works sporadically and when it does work, it remains on for a few seconds when the vehicle is placed in drive and moving forward.

ODI #11681603ENGINE

Coolant leak just like as listed in other 2014 Ford Escape recalls. It leaked into the engine block causing misfire of spark plugs and thus the Ford dealership tells me I am required $14,000 engine rebuild which I can't afford. It is dangerous for me to drive as the engine may misfire or overheat at any time. The Ford company says I have no recalls and yet this issue was a recalled issue on this year of Ford Escapes.

ODI #11680629SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the local dealer sent a mobile mechanic to the residence to repair a bushing on the vehicle. The contact stated that the ABS warning light was illuminated. The vehicle was repaired, but the mechanic had forgotten to replace a tubing on the vehicle. The vehicle failed to start, and the contact's husband noticed that the tubing was disconnected. The contact's husband was able to attach the tubing, and the vehicle restarted. While her husband was driving the vehicle and making a turn, the vehicle stopped. The vehicle was restarted after several attempts. The contact stated that the transmission was slipping. Roadside Assistance was contacted and left the parking brake activated during towing. The vehicle was towed to the local dealer and several DTC were retrieved. The vehicle was not diagnosed or repaired. The contact called the customer service at the manufacturer, but no assistance was provided. The vehicle was taken to an independent mechanic who discovered an failure with the muffler. The failure mileage was approximately 115,000.

ODI #11680200ENGINE

On [XXX] - vehicle was started and when turning out of the driveway I notice a puddle which was coolant. The vehicle started to overheat. I turned back and went home then called a tow truck to retrieve the vehicle which they were able to do on Monday. The vehicle was towed and investigated by Fosters Towing in Fraser, MI. They found no evidence of a leak but there was a code (which they did not write down). They cleared the code and tried to replicate the issue but, after running it for an hour and searching for leaks, nothing was found. The vehicle has not been taken to a dealership. The mechanic at Fosters is certified to deal with this vehicle. At the time of the incident I had my kids in the car - ages [XXX] and [XXX] - and their safety was more important than the trip to the grocery store. Fosters performed an oil change (filter and oil) and test drove the vehicle several times to replicate the issue but could not. This is the first time this issue has occurred. I have 128,000 miles on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11679621ENGINE

Coolant leak into engine gasket/block. Moderate acceleration or freeway driving depletes coolant then overheats. No signs of coolant underneath vehicle upon stopping. Vehicle is now lurching/jerking with any acceleration at any speed.

ODI #11678749ENGINE

The 1.6L EcoBoost engine is leaking coolant into the #3 cylinder. The vehicle lost power while in motion on a busy road. The check engine light came on with a warning that the engine was overheating, and traffic behind me had to slow down, causing a potential rear-end accident. The engine was scanned, and the fault code P1299 was discovered.

ODI #11678864VEHICLE SPEED CONTROL,SERVICE BRAKES

The ABS, Anti-lock braking sytem symbol came on about 3 or 4 months ago. Other symbols that came on were the brake system (circle with exclamation point in it), the red word "brake", the stability control light, and the speedometer stopped working/ The information display stopped working. We have taken the car to three local Ford Service departments to have it checked only to be told the ABS part is on back order. Furthermore, I've read that the brakes could be compromised. No Speedometer or display functions is dangerous. The only receipt I have tells me it is the ABS module that is on back order.

ODI #11678874ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2014 Ford Escape. The contact had not received the title and license plates. The contact ordered a third-party vehicle report and discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 94,000, and the report showed that the mileage was 119,000.

ODI #11678474ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while his daughter was parking the vehicle, the driver noticed smoke coming from the engine compartment and a coolant odor. There was no warning light illuminated. The vehicle was towed to the residence. The contact added coolant to the vehicle and drove the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000(Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 178,998.

ODI #11678602BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure limited the driver's visibility, preventing the safe operation of the vehicle. The message "Camera Unavailable - Please Contact Dealer” was displayed. The contact called the local dealer; however, the vehicle was not diagnosed or repaired. Most recently, the rearview camera displayed a pink screen and intermittently turned black. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 106,830.

ODI #11677719BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the rearview camera failed to display an image. Occasionally, the rearview camera displayed an upside-down image. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in an Extended Warranty coverage related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was 105,000.

ODI #11677895UNKNOWN OR OTHER

The right side rear door latch assembly broke. The rear door will not latch and stay closed.

ODI #11677919ENGINEFIRE

I was driving up a hill on the highway with my father in the car with me when my car began to rattle slightly. I looked down and saw that my engine heat dial was somewhat higher than its standard setting, which was weird because I had just put engine coolant in a day or two prior. A second later, my dash said, "Severe engine failure. Pull over." At the same time, the smell of smoke wafted into the car, and soon after, smoke began billowing into the vehicle as well. We pulled to the side of the highway and got out to check what was happening with the engine. At this point, tons of smoke was coming out of the hood. I tried to lift the hood to inspect the engine, but I couldn't because the metal was too hot. I peered through the slit of the hood and saw flames. At this point, we began grabbing all of our belongings from the car and moving out of the way. A few minutes later, the fire became much larger and ended up jumping onto the side of the hill next to the highway. It then continued up the hill and spread to 8 acres before the fire department was able to halt it. I am not sure exactly what part of the engine failed, but I suspect it was the coolant. I had always had issues with the coolant leaking or running out fast, but figured nothing of it, as there was no recall and whenever the car was serviced nothing was said. I don't know where the car is but I do know the front half was completely destroyed by the fire. My dad's and my safety were at risk due to the car we were driving bursting into flames while we were inside. Additionally, one of the doors were broken and we lucked out not sitting in the seat with the broken door. I dont know if the problem has been confirmed. I dont think it has been inspected yet. There was an engine coolant warning minutes before the fire started. But it was just one time and I had put in engine coolant days before. It was not enough warning.

ODI #11677094ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at 50 MPH, the messages "Temperature High" and "Pull Over Safely" were displayed. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was able to pull to the side of the road. The vehicle was taken to an independent mechanic who diagnosed that the coolant was leaking. The vehicle was repaired. The contact stated that, on a separate occasion, the coolant reservoir was constantly low. The vehicle was taken to a different independent mechanic who diagnosed coolant intrusion into cylinders 2 or 3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

ODI #11675790UNKNOWN OR OTHER

Backup camera goes blank when you put the car in reverse. I have no visual. It has been this way for over a year and it has been reported to you before. Now there is a ford recall for this exact issue but my year car isn’t included.

ODI #11675818POWER TRAIN,UNKNOWN OR OTHER

My car loses power, I’ll go to get in interstate or just pull out of somewhere and I’ll press the gas and it’ll barely go. I’ve almost got hit multiple times. I take it to have it looked at and all I get is they can’t seem to see the problem but it’s there and extremely dangerous. After talking to several people apparently ford escapes are known for this problem yet ford doesn’t want to acknowledge there faulty parts. I have two small kids and this is dangerous and going to kill people

ODI #11675360ENGINE

Left my home and drown about 1 mile and car Oil light came on then battery light came on then car started rolling I had no control of the speed and car stopped in middle of street got it towed to mechanic . Mechanic advises known issue with fords and should be under a recall. coolant leaking from turbo lines

ODI #11674982ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING) and was referred to the NHTSA Hotline to report the failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.

ODI #11673616POWER TRAIN

Vehicle keeps slipping in and out of lower gears.

ODI #11673771ENGINE

Vehicle overheated caused the cylinder head that crack. I am concerned it may catch fire as others before the recall. When I key in the VIN it shows no recall. However the NHTSA recall no 17V-209 or 17S09 shows all Escapes produced 2/12/13-9/2/14 have this issue and should have gotten a part to prevent this. With a production date of 5/14, shouldn't this vehicle be included?

ODI #11672613ENGINE

Engine overheated, lost power, and smoke came from the exhaust. Mechanics opinion is the engine block is cracked and what had caused the heating is a blown head gasket.

ODI #11671920POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1. The transmission has continuously slipped and stuck in gears when significantly outside of standard RPM:Speed standards for the vehicle. 2. The vehicle has recently started leaking oil via a lower pressure valve. 3. The engine thermostat and/or sensor need to be replaced with faulty internal temperatures being registered. 4. The rear collision warning and camera system started malfunctioning after an update that happened middle of 2024. The camera won't work at all approximately 50% of the time. 5. The brake issues haven't been fully diagnosed, but I'm aware of the model year/series of vehicle having several faulty components that could have a hand in the weakened braking. 6. I recently had AAA come diagnose the vehicle (reference the photos provided). My objective is to have my vehicle included in the widespread recalls that were released for my car model, year, and overall series. For some reason my VIN in registering as a vehicle that qualifies for the recalls but seems to have the exact same issues. I'm more than happy to take part in an investigation and or third-party inspection to expedite the process as well. I've also included the reports I've found when searching for the 2014 Ford Escape recall/repair list (via your website and others).

ODI #11670887BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the rear camera was not displaying an image. The message the “Camera was Unavailable” was displayed. A dealer was contacted. The vehicle was taken to dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 125,000.

ODI #11670908WHEELS

Ford Motor Company should issue a recall and replace the known faulty manufacturing defective lug nuts since 2019. The lug nuts swell and can not be removed by standard lug nut wrench. This is a safety issue because recommend tire rotation is impossible with standard tools. Dealerships are requiring owners to replace faulty lug nuts at an exorbitant cost. Vehicle owners are not performing the routine tire rotation thus creating a safety hazard resulting from tire failure, roadside safety issues and crashes due to excessive tire wear. This has been a known manufacturer fault since 2019. It is immoral and unprofessional to allow this practice to continue.

ODI #11669636BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the pedestrian alert system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 83,000.

ODI #11668981SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM

While doing oil change, I realized car has rear seal oil leak. Transmission experiences slippage in cold weather. Car has a very good maintenance record.

ODI #11668729UNKNOWN OR OTHER

The factory-installed rear backup camera image flips upside down while in the car is in reverse and some times won't even turn on. Ford knows about the defective cameras.

ODI #11667725STEERING

-Electric power steering system. Yes, it is available for inspection. -My safety is high risk with this issue. -No. -No. -Yes. A message saying "Steering Assist Fault Service Required" few time would pop up and the steering wheel couldn't move. I would turn off the vehicle and turn it back on, the message would go away.

ODI #11667385BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while reversing, the back over prevention camera failed to function as intended with the back over prevention warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera system. The contact was informed that the back over prevention camera system needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,850.

ODI #11667456BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system on the rearview camera had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The rearview camera display a blue image, compromising the back-over prevention system. The message "Back up camera not available" was displayed. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure and provided the contact with a case number and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11667119ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the coolant level was low; however, there was no warning light illuminated. The contact added coolant to the coolant reservoir; however, after driving for approximately 20 minutes and then parking the vehicle overnight; however, while attempting to start the vehicle the following morning, the vehicle failed to start. The vehicle was towed to the dealer who diagnosed the vehicle and determined that there was engine failure due to coolant intrusion into cylinder #4. The contact was informed that the cylinder head gasket had melted, causing the engine to seize. The dealer informed the contact of the failure and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer confirmed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,900.

ODI #11666800STEERING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the steering wheel became very difficult to turn in either direction. The contact stated that the message "Service Vehicle" was displayed. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

ODI #11666007BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated an error message that the rear-view camera was unavailable was displayed. In addition, the rear-view camera screen occasionally displayed a blue screen or failed to activate. The vehicle was taken to the dealer where it was diagnosed with a failure of the back-over prevention camera system. The contact was informed that the back-over prevention camera system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

ODI #11665724BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse, the back over prevention display screen was black, with the message "Back Over Prevention Camera not Available" displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,400.

ODI #11664885BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse (R), the rear-view camera failed to work as intended. The contact stated that the message "Camera not Available at this time” was displayed on the instrument panel. The vehicle was taken to a dealer however, the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

ODI #11664654LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the driver's side rear passenger’s door independently opened. The contact drove back to the residence but was unable to securely lock the door. The contact stated that when the door opened, the "Door Open" chime sounded, and the " Door Ajar" symbol was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear driver’s side door latch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall related to the failure, NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The contact informed the manufacturer of the recall and was informed that the VIN was not included in the recall. The failure mileage was approximately 99,000.

ODI #11664361BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while reversing, the rearview camera failed to display an image of the rear of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 100,000.

ODI #11663986POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was an oil leak. However, the source of the oil leak was unknown. The vehicle was not repaired. The contact stated that recently while the vehicle was being repaired, the dealer found an oil leak by the rear turbo and diagnosed that the solenoid valve was damaged and needed to be replaced. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 22V413000 (POWER TRAIN), and the vehicle was repaired. The vehicle was not repaired a second time because the VIN was no longer under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.

ODI #11662374POWER TRAIN

See attached document for complaint.

ODI #11661861ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine rod had failed. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to the safety concerns. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11660842BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera was intermittently inoperable. There were no warning lights illuminated. The contact stated that the failure was related to Dealer Bulletin: 20C19. The local dealer was contacted and confirmed there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 25,000.

ODI #11659673POWER TRAIN

Transmission failed around 81,000 miles resulting in a costly repair. Luckily I was not on a busy highway at the time so I was not in imminent danger.

ODI #11659407POWER TRAIN

The transmission failed on the highway. I put a lot of money in repairs on this vehicle since purchased in 2022 and stopped working in 2024. The vehicle has the defective 6f35 transmission. Paid almost 5k to repair the transmission alone. Ford has issued no recalls for thos claim but they knew it was defective.

ODI #11659411UNKNOWN OR OTHER

leaking coolant and heat only blows hot when reving at consistent speed , and ac not blowing cold

ODI #11659590ENGINE

Engine light came on and over heates

ODI #11659284SEAT BELTS

the drivers seatbelt does not retract. The seatbelt is extended all the way loose in your lap. In an accident i don’t think it would work at all. Something is broken inside that doesn’t allow it to retract on its own at all.

ODI #11659040ENGINE

The car has been in the shop on and off for two years because of coolant leaking but the coolant pressure test show no leaks. As of March 2025 the car was checked again and showed no pressure leaks. Over the course of time, The radiator was replaced and several other things have been attempted. We are at the point where we don’t want to put more money into the vehicle because we are afraid it is the classic coolant intrusion situation with this car. I have read many reports of this problem. I am only reporting on the most recent incident below. I do not have an invoice for the March, 2025 visit for coolant pressure test.

ODI #11658688POWER TRAIN

My wife was driving the car on the interstate, when suddenly a "TRANSMISSION FAULT SERVICE NOW" message was displayed on the screen. Immediately after the message, the vehicle lost power. She managed to limp the vehicle off the interstate to an access road, and eventually into a parking lot. We had the vehicle towed to a local transmission shop. The independent shop told us that the torque converter had failed, causing damage to the transmission. We paid to have the transmission replaced. Three or four days prior to this event, my wife had noticed that the engine seemed to be revving higher than normal when accelerating. There were no warning messages displayed at that time.

ODI #11657780ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the coolant temperature warning light was illuminated, and upon checking the coolant tank, the coolant level was low. The coolant reservoir was refilled; however, several days later the coolant level was low again. The contact stated that while driving 40 MPH, the engine started overheating, causing the engine to seize. The contact was forced to pull over onto the side of the road, and the vehicle was towed to a local independent mechanic and was inspected. The contact was notified of coolant intrusion into the engine and that the engine needed to be replaced. A local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

ODI #11657261ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the engine was overheating and there was oil leaking from the top of the engine. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

ODI #11655400ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that the A/C system was blowing warmer air than intended. The vehicle was taken to Tire Kingdom, where the contact was informed that a leak was found near the A/C evaporator core. The contact was concerned that failure could lead to electrical failures. The mechanic recommended applying a sealant to stop the leak. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 43,695.

ODI #11655423ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

ODI #11654800LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact had received notification of NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES); and the vehicle was taken to a local dealer to be repaired. The contact stated that the failure occurred after the recall repair. There was no warning light illuminated. The contact stated that the rear driver’s side door failed to open properly. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle had already received the one-time free repair under the recall. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.

ODI #11653592POWER TRAIN

Was traveling for work in Ohio. On a major highway at night. The road was under construction and therefore had merging lanes and a reduced speed limit coming up. I passed 5 trucks before the merge to get ahead them before the tight lines. As I was passing I was losing power. Very dangerous in the left lane! I eventually was able to cut some people off with my flashers on to get to the right lane. There was no shoulder! My car continued slowing in 55mph construction zone. I was finally able to get on a shoulder. I was able to turn the car on and off around 8 times to limp off the highway to a near by Loves truckstop. No leaks or smoke. There was no warning. The transmission failed. Towed to a local Ford dealer. 370 miles from home. They were zero help. Had it transported to a dealer at home. Total catastrophic trans failure. Around $6700 to Ford with no discounts from them.

ODI #11652703ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1# My fuel system is causing a problem My vehicle will not pass emissions it's been several tries of rejection. It is giving me recall syptoms and I know that this type of vehicle has had fuel issues recalled in the past. The sensors on the car are giving out codes that don't allow me to pass emissions and it's saying something about the( fuel system.) #2 I am having an issue with the electrical system in the radio it flares up and causes a deafening crackling noise and I have to pull over and turn the car off in order to shut the noise off sometimes the noise starts on its own when you're driving I have shut the car off and exit the vehicle only to hear the crackling noise coming from the electrical system while the car was off, at times I was afraid it would cause an electrical Fire! I feel I am having (recall issues )with this vehicle and because it is older the Ford motor company will not allow it to be inspected at one of their shops. I have contacted the better Business bureau where the Ford motor company is located in Michigan and they still do not want to help me. I cannot drive my car legally because it cannot pass emissions because of the fuel issue. Yes the engine light was on the dash back in November but the codes were cleared and it has not come back on but the vehicle still will not pass emissions. And I feel that Ford motor company does not want to assist me because there's no factory warranty anymore and the vehicle is older but that is not fair to the consumer it is still their vehicle and it is having recall problems even though the VIN# does not show it. I would like your assistance in anything you can help me with with this vehicle I feel so stuck at this point , still financing this suv. I uploaded a photo of the estimate repair bill over $2000 and the Emissions Reject paper from 11/24. Vehicles has failed since. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11652030POWER TRAIN,BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the back over prevention camera screen had displayed the message “Rear View Camera Not Available” on a blue screen while attempting to reverse. The contact stated that while shifting into park, the vehicle intermittently displayed a message that the vehicle was not in park. Additionally, while shifting into drive, the RPM increased, and the transmission felt like it was stuck between gears. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 25V159000 (Back Over Prevention) and 22V413000 (Power Train), and the repairs were completed. The vehicle was not repaired a second time because the VIN was no longer under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,100.

ODI #11651023POWER TRAIN

The vehicle make model and year has had recalls in the past with regard to the transmission and I recently purchased the vehicle a few months ago and the transmission started slipping and is now not operational.

ODI #11650410ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light was illuminated. The message that coolant was needed was displayed. The contact added coolant to the reservoir. While driving 25 MPH, the vehicle was driving rough. The contact was concerned about the vehicle catching on fire. The vehicle was taken to the local dealer for NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was taken back to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that a pressure test was needed to check for leaks. The mechanic informed the contact about potential codes and referred the contact to Ford and the NHTSA Hotline for assistance. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 38,268.

ODI #11649681ENGINE,FUEL/PROPULSION SYSTEM

A few months ago, Engine coolant light came on and had more coolant added. Then the week after my card stopped in the middle of the road because the engine was over heating, I had to get it towed. Took it to mechanic and there was a hole and coolant leaking. My engine coolant light just came on again, requiring further inspection.

ODI #11648438POWER TRAIN,ENGINE

Initially diagnosed as a coolant leak due to requirement to constantly add coolant. There was no evidence of a leak. Shortly thereafter the car began experiencing hard starts and illumination of the check engine light (CEL). Code showed number 3 cylinder misfire. Subsequent starts had white smoke in conjunction with rough idle and CEL. Took to my mechanic and he said this is a known issue with this Engine and quoted me 9K for repairs. I did some searching online and found that this issue is VERY well known and Ford is currently in litigation over it.

ODI #11648260POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERCRASH1 INJURY

Driving along at 60 mph suddenly my car stops going in heavy traffic and won't move,, then it accelerated to high RPMS and was stuck, then it hard shifted into gear and it lundged forward fast and went about 5 feet then it wouldn't move. Almost got killed on a busy hwy. because of it accelerating on its on out into traffic while it was in park, then just came to a dead stop. The only way I can describe is it was not moving in park, then it was like it shifted by itself and lundged forward and stoped like it was slammed into park from a high speed but it did it this on it's own while the shifter was in park. It took off again and I drove it to the side of the hwy, and turned it off. Called and got a friend who has a trailer to come tow me. I Cranked my car to see if it would move to get it on the trailer. I Slowly drove it up on the ramps and got about half way up, then it stopped wouldn't move again, still in drive it rolled back down the ramps on its own, I was just sitting there and it was idling was like the rpms were higher than normal so I shut it off for a minute. Got back in it cranked it up put it in drive and it wouldn't move, put in in reverse it backed up but it was revved up and shifted hard, so I put it back in park and it spit and spuddered so I shifted to neutral an then car just shifted into drive and took off on it's on and drove up missing the ramps and ran into the back of his trailer, crushing my front end. Then it wouldn't move again. Winched it on the trailer, got home and it drove to get it off the trailer, but I'm terrified to drive it.

ODI #11647706ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to accelerate on a neighborhood street at 10 MPH, the vehicle started losing automotive power, and the vehicle proceeded to slow down, and then shut off. The engine coolant light was illuminated, with the low coolant message displayed on the instrument panel. The vehicle was towed to a dealer where the vehicle was diagnosed, and the contact was advised that due to coolant intrusion, the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.

ODI #11645407ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, requiring the contact to top off the coolant reservoir occasionally. The check engine warning light was occasionally illuminated, with the “Coolant Level Low” message displayed. The approximate failure mileage was 60,000. Parts distribution disconnect.

ODI #11645023ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway and attempting to make a turn onto the street, the vehicle stalled. The vehicle was towed to the used car dealer where it was purchased. The dealer added coolant to the coolant reservoir and informed the contact that the vehicle was experiencing excessive coolant consumption due to a possible coolant leak. The contact was advised to monitor the coolant level. The vehicle was not diagnosed or repaired. Additionally, the contact stated while driving at various speeds, there was an excessive amount of fumes entering the cabin of the vehicle through the A/C vents, causing the contact health concerns. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

ODI #11645118ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the engine overheated and the message "Coolant Low" was displayed. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that there was coolant inside the cylinders. The contact stated that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 104,000.

ODI #11644598ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Shut Down Engine, Engine Overheating" message was displayed on the instrument panel. The contact pulled over to the side of the road and waited several hours for the vehicle to cool down and the vehicle eventually returned to normal operation. The vehicle was taken to an independent mechanic where it was diagnosed that there was an internal coolant leak into the engine; however, the independent mechanic could not locate the leak. The vehicle was not repaired. The vehicle was taken to another independent mechanic where it was diagnosed and determined that the engine needed to be replaced and that there was a coolant leak into the engine; however, the location of the leak was not found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,768.

ODI #11644318FUEL/PROPULSION SYSTEM

When after fueling the car it will not start. You have to pump the gas and hurry and put it in gear or it will die. When it gets below a full tank while driving the gas tank starts to vibrate releasing pressure if you are not giving it fuel it will die while you are driving down the road, several formus explain hundreds of people experience this very same issue and no recall it needs to be recalled before someone gets seriously hurt . Something is wrong with the pressure build up senor or parts not sure been dealing with this issue for ever and each part i have replaced has not fixed the issue

ODI #11644101POWER TRAIN,UNKNOWN OR OTHER

Transmission failed after only 83k miles. Also needed entire engine rebuilt. Sunroof liner also became loose, as well as Backup camera failed.

ODI #11643842UNKNOWN OR OTHER

Coolant bypass valve issues leading to engine overheating and coolant reservoir cracks and breaking down and needing replacements, multiple.

ODI #11643390ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the engine compartment. The vehicle was driven to the residence. The vehicle was later taken to an independent mechanic where it was diagnosed with a coolant leak from the radiator hose. The contact was informed that the radiator hose needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the coolant reservoir was being refilled every other day for several years. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 141,000.

ODI #11643460LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. The vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. The mechanism was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

ODI #11642669ENGINE

Coollant leak

ODI #11642836POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that after coming to a complete stop, while the vehicle was idling, the vehicle was vibrating abnormally. No warning lights were illuminated. The contact stated the transmission was jerking abnormally while shifting gears. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.

ODI #11642696ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was illuminated with the message "Pull Over Engine Overheating" displayed. The contact had taken the vehicle to a local dealer who was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the failure had reoccurred and had taken the vehicle to an independent mechanic who diagnosed the vehicle and informed the contact that the engine needed to be replaced due to coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that prior to the engine failure the transmission failed. The contact was informed that the transmission needed to be replaced. The manufacturer was informed of the failure. The failure mileage was approximately 220,000.

ODI #11642155ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of the exhaust pipes. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact related to NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); to the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 121,656.

ODI #11641840ENGINE

while driving on a busy road, the vehicle went into LIMP mode and would not move forward, the coolant was below the sensor and the vehicle said it would over heat, the block leaks coolant into the engine cylinder and there is no fix for this but to replace entire engine as per dealer. I was almost hit from the rear from traffic. the car had to be pushed into our driveway via a police car bump guard. the dealer could not find where the coolant was going too.

ODI #11641044STEERING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 MPH, the message "Power Steering Off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was contacted regarding the failure. The failure mileage was 154,000.

ODI #11641086ENGINE AND ENGINE COOLINGFIRE

The contact owns a 2014 Ford Escape. The contact stated while his daughter was driving approximately 50-55 MPH, the message "Engine Failure" was displayed intermittently. The driver continued driving to a safe location. The contact stated upon noticing smoke coming from underneath the hood, the driver pulled to the side of the road and opened the hood. The contact stated that the driver saw flames on the ignition coils, behind the engine compartment, and on the firewall. The contact's daughter picked up snow and was able to extinguish the fire with snow. The fire department was contacted and arrived at the scene, but no further action was required. The contact's daughter did not sustain any injuries. No police report was filed. The vehicle was towed to Pep Boys, who referred the contact to the dealer and to an independent mechanic. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000( Engine and Engine Coolant). The contact became aware that the VIN was included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.

ODI #11641095ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle hesitated to accelerate while depressing the accelerator pedal. The check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cylinder head was cracked, the spark plugs were seized, and there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

ODI #11640721ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant temperature warning light illuminated. Additionally, an abnormal coolant odor was detected coming from the exhaust pipe. The contact added coolant to the reservoir, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000.

ODI #11640631ENGINE

Engine has antifreeze leak. (white smoke and bad smell noticed in [XXX] On August 9th, Ford Motor stated that I need a new engine due to antifreeze leak. $9,999.00 is what they quoted me for a new engine. The car has sat for months since August. I do not have $9,999.00 for a new engine. Per other recall information on the same type of vehicle and engine. The engine could catch on fire. Yes, diagnosed and confirmed by Ford Motor Auto Ranch, Ontario Oregon on 8/9/2024. No, the vehicle has not been inspected by police or insurance. No, there has not been any warning lamps or messages. Any and all help is very welcome. I do not have the money for a new engine and have to rend a car for my medical appointments. I now get a ride to my job daily. Please help me, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11639851ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle had been experiencing excessive coolant consumption, and the cooling fan was engaging increasingly, prompting the contact to add more coolant to the vehicle. The contact also noticed a strong coolant odor inside the cabin intermittently while driving. Additionally, the contact stated while driving at various speeds, the vehicle jerked intermittently. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11639271POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was in park(P), the vehicle unintendedly shifted into reverse. The contact stated that several times the vehicle failed to shift into gear properly. The contact stated that the vehicle failed to respond as needed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.

ODI #11639197ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while her daughter was driving at an undisclosed speed, the LIMP Mode warning light illuminated and indicated to stop the vehicle. In addition, the low coolant level warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The contact stated that the vehicle was consuming an excessive amount of coolant; however, there was no visual indication of a coolant leak. The vehicle was towed to the dealer where it was diagnosed with a failed heater hose. The contact was informed that the heater hose needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was replaced in August 2023 due to coolant intrusion into the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000.

ODI #11639222ENGINE

The engine failed on due to coolant intrusion causing misfires on cylinder 3.

ODI #11638802ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Ford recall 17S09 indicates back up camera malfunction indicating not working. My Ford Escape fits the year make and model, currently having that exact issue with a not working malfunctioning back up camera. Ford refuses to allow my VIN to be included into that recall repair even though it fits the parameters of the recall. Indicating the fault has to come from the NHTSA.

ODI #11638267ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the heater occasionally failed to function as needed. The contact added coolant to the reservoir and the heater started to operate as needed. The contact stated that the following day the failure recurred. The contact repeated the process of adding coolant 6 more times. There was no warning light illuminated. The contact stated that after repeating the process the 6th time while driving 35 MPH, the engine started overheating. The vehicle was towed to an independent mechanic and the mechanic performed a pressure test but had not found an oil or coolant leak. The independent mechanic performed other tests but was unable to determine the cause of the failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,323.

ODI #11637858UNKNOWN OR OTHER

High engine temperature stop safely error message displayed. Can’t drive sounds awful

ODI #11636442UNKNOWN OR OTHER

I have been leaking coolant when we looked at it to fix it the o-ring was warped and looked pinched and a piece of the coolant outlet flange was broken off

ODI #11635746UNKNOWN OR OTHER,ENGINE

I saw that there is a current recall dealing with the cooling system on the Escape. My car has been over heating saying engine fault for the past two months. There now appears to be coolant in the engine.

ODI #11635747ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was coolant leaking from the bottom of the vehicle. The check engine warning light was illuminated, and the "Low Coolant" message was displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,500.

ODI #11634906ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a dealer where it was scanned for codes and the failure was related to the coolant in the engine. The vehicle was not repaired The manufacturer was notified of the failure, opened a case, and referred to the NHTSA Hotline. The VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING) as the contact was relating the failure to the recall. The failure mileage was 31,000.

ODI #11634439ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the check engine warning light illuminated. The failure persisted with the message that the engine was overheating before the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic on two separate occasions where the spark plugs and other engine repairs were performed; however, the failure persisted. The vehicle was taken back to the independent mechanic where the vehicle was diagnosed with engine failure, and the contact was provided an estimate for the repair. The dealer and the manufacturer were notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 98,000.

ODI #11634191ENGINE

Rapidly losing coolant without being able to find any leaks with the assumption it’s going into my engine. This also explains why my engine has been acting a bit funny.

ODI #11633658ENGINE

Coolant In Cylinders, White Exhaust Smoke

ODI #11633386BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

ODI #11633229ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for an engine misfire in cylinder #3. The contact cleared the code; however, the check engine warning light returned. The contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. Due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. The contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. The engine was replaced. The contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerator pedal. There was no warning light illuminated. The contact reversed the vehicle into a parking spot and then had the vehicle towed back to the dealer. While at the dealer, a mechanic discovered metal shavings inside the transmission fluid, causing transmission failure. The manufacturer was not notified of the failure. The vehicle remained at the dealer unrepaired. The failure mileage was 113,081.

ODI #11630884POWER TRAIN

I have a 2014 Ford Escape that is leaking antifreeze from the reservoir. I see that 2013-2015 Ford Escapes had a recall 17V209000 but I'm being told it is not my vehicle. I would like to know why if my 2014 is having the same issue?

ODI #11630132ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that coolant was leaking from the coolant reservoir. The contact stated that the vehicle was taken to several independent mechanics however, the vehicle was not able to be repaired. The vehicle was then taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the coolant hoses and the coolant reservoir were aftermarket parts and should be replaced with OEM parts. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.

ODI #11629938FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. The check engine warning light had flashed on and off and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V525000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 115,000.

ODI #11629199ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, there was no warm air coming from the defroster or air vents while the heater was activated. The contact was adding coolant to the coolant reservoir two to three times a month for the system to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 75,000.

ODI #11628857ENGINE

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked and running, there was a cloud of gray smoke coming from the vehicle and the engine was overheating. The vehicle was taken to two independent mechanics and was diagnosed a cracked cylinder. The vehicle was not repaired; however, the thermostat and water pump were replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 150,000.

ODI #11628308FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

ODI #11628311FUEL/PROPULSION SYSTEM

I purchased a 2014 Ford Escape last month. I thought Ford was a reputable company until I filled up my gas tank. Imagine my surprise when my car that I had only owned for two days, didn't start after getting gas. Thankfully a customer at the gas station told me he had the same problem and to rev the engine as I'm turning the ignition. Now every time I get gas, I have to rev the engine while trying to start the vehicle. Then after starting, I have to continue to give it gas so it won't die. It has died on me once while pulling out of the gas station because I hadn't given it enough gas to start with. After some research, I discovered that it is the canister purge valve that needs changed. Auto Zone confirmed this when they read the code for my check engine light. I couldn't find any recall info for that part despite the Ford Focus of the same year having one. My car warranty that I purchased doesn't cover it. This is a serious safety concern.

ODI #11628441ENGINE

The smokes very excessively at startup. If the vehicle sits it will do it again,

ODI #11628116ENGINE

Constant Coolant Leaks affecting the engine The vehicle is available for inspection Vehicle breaks down very easily now so safety is a concern This problem has been repaired several times. Yes the vehicle has been inspected Yes there were warnings. The vehicle now has a constant engine light that will not go away

ODI #11627924UNKNOWN OR OTHER

In April of 2021, my 2014 Ford Escape began to die on take off and my Service Engine light came on. They removed and replaced the coolant reservoir. I took my car back to the dealer because it continued to run hot. I was told that they found nothing wrong. In October of 2022, the Surge Valve was replaced. In November of 2022, it was recalled for the Shifter Cable Bushing and a protective cap. That was replaced as well as a valve cover gasket. On August 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. My car continued to die upon takeoff. I was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. On October 28, 2024, I brought my car to the dealer because it would still die upon take off. It also sounded like it was idling rough. My CD player would accept and eject the CD, but would not play. I asked that the whole car be looked over to see if there was anything else that needed attention. The following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." They replaced the coolant bypass and coolant bypass valve connector pig tail. The following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and coils boots." I declined service for the CD player, the bottom engine cover and the rear wheel guard due to the cost to repair. The following was also on the invoice, "accessed diagnostic port and performed scan to find trouble code P26B7 which is related to Coolant Bypass." My car still dies upon take off. I have faithfully taken care of this car, having oil changes and multi-point inspections done every 3000 to 5000 miles. I cannot afford a new car at this time.

ODI #11627762ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal excessively, the vehicle would respond as needed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into a cylinder and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not included in the recall. The contact called a second dealer, Brandon Ford (9090 E Adamo Dr, Tampa, FL 33619, (813)246-3673); and it was confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and file a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

ODI #11625848ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an excessive amount of coolant. While driving approximately 42 MPH, the engine started sputtering, the check engine warning light illuminated, and the message to “Service the Engine” was displayed. The vehicle was taken to the dealer to be diagnosed and it was determined that the #2 coil and spark plug needed to be replaced. The coils and spark plugs were replaced; however, the failure persisted. While driving at approximately 40-45 MPH, there was smoke coming from under the hood of the vehicle. The contact had pulled over to the side of the road and waited for the engine to cool down. A certified mechanic arrived at the vehicle location to diagnose the vehicle. The contact was informed that there was a coolant intrusion into the engine, causing contamination to the spark plugs and ignition coils. The mechanic informed the contact that the fuel gasket had failed due to the leaking and caused a fire. The mechanic cleaned the area and covered it with electrical tape to prevent another fire. The mechanic referred the contact to the dealer for assistance. The dealer confirmed that the VIN was not under recall and referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 114,000.

ODI #11624639ENGINE

Slow coolant leak that can’t be located

ODI #11623573ENGINE

My engine is leaking coolant and requiring me to have to constantly add it! Now coolant is leaking while I am driving it causing my car to overheat.

ODI #11623622ENGINE

There is a engine coolant leak into the cylinder 2 due to a faulty casing from the manufacturer (Ford). It is a known issue across several models (Escape, Edge) and model years. A mechanic has confirmed the engine block needs to be replaced as the issue will continue to get worse and eventually the engine will die due to the faulty casing which allows coolant to seep into the cylinder. Ford is at fault for this and countless claims have been filed online and there should be a recall to cover the repairs.

ODI #11623665ENGINE AND ENGINE COOLING

The contact's wife owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. Additionally, the contact stated that the vehicle had failed to start after several attempts. The message "Low Coolant" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into an unknown engine cylinder, which damaged the engine's long block. The vehicle was not repaired. No further information was provided. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

ODI #11623238POWER TRAIN

At 104,000 miles the cars ability to shift gears was gone. Engine Light comes on dash. Took to certified mechanic and they confirmed it was a TRANSMISSION failure and I needed a new transmission. There were no warning lights on prior to the failure. Vehicle has had one owner and has been serviced regularly. All records to prove it. Cost of repair, $6000!!!!

ODI #11623081POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 40 MPH, the message "Transmission Fault - Service Now" was displayed. The contact depressed the accelerator pedal, however, the engine only revved, and the vehicle was losing motive power. The contact pulled over, turned off, and restarted the vehicle however, after shifting to drive(D) the vehicle failed to respond. The vehicle was towed to an independent mechanic, and it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 165,000.

ODI #11622919ENGINE

The Ecoboost engine in this year/model has a known defect with coolant intrusion into the #3 cylinder. At 83,000 miles the car reported cylinder 3 misfires and the mechanic said coolant was leaking from the head gasket....a known issue with these engines. He warned of catastrophic failure and the potential of an engine fire. He said Ford knows of this issue and recalled several models. My car has the engine issue that Ford knows about and needs to correct before an accident happens. In addition, the coolant does not seem to circulate correctly and when it does, it burns in the cylinder. The has overheated 3 times in the past month.

ODI #11622347LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway at a very slow speed, the front passenger’s side door opened unexpectedly. The vehicle was stopped and while attempting to close the door, the door failed to latch as needed. The contact held the passenger’s side door while driving until the vehicle was parked in the garage. The vehicle was taken to an independent mechanic where it was diagnosed that there was a fractured door latch that needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to Manufacturer Recall: 16S30. The manufacturer was notified of the failure. The failure mileage was 140,000.

ODI #11622037STRUCTURE

NHTSA Recall Number 16V643 After 3 attempts in 2 years, it is become evidential that Ford dealers are deliberately NOT willing to complete this recall for customer, probably because it takes too much time. [XXX]: rear left door latch failed. Call Robinson Brothers Ford, 11455 Airline Hwy, Baton Rouge, LA 70816, was told there is no parts, so I had to replace it by myself using part bought from Amazon. 1st attempt: 23-Feb-2023 to 27-Feb-2023 at Robinson Brothers Ford, 11455 Airline Hwy, Baton Rouge, LA 70816 Called weeks in advance in order to complete all recalls, and called few days earlier to confirm door latch, and was told they have spare parts so I left the car there. All recalls were completed except 16V643, and I was told they had no spare parts by shop representative. Register cell phone number with them for spare parts update and NEVER receive any update till now. 20-Oct-2024: front left door latch failed. 2nd attempt: on 21-Oct-2024 call AutoNation Ford Katy, 20777 Katy Fwy, Katy, TX 77450, the lady (Christina) told me they have no spare parts. 22-Oct-2024: once again, I replace the door latch by myself using spare parts bought from Amazon. 3rd attempt: on 23-Oct-2024: I drove by AutoNation Ford Katy, 20777 Katy Fwy, Katy, TX 77450, the exact the same shop I called 2 days ago, the service representative (Austin) check the inventory, found 1 set of spare parts, and promised me recall can be completed in 24 to 48 hours. When I pick up the car 50 hours later, the job is NOT even started for one door. As such, I officially file this claim to urge NHTSA to investigate what is the percentage completion for this recall for Ford? It takes me 2-3 hours to replace 1 door latch, that may be takes too time for dealer and therefore they chose to put the safety of customer at the lowest priority, and bet on customer running out of patience to replace by themselves, just like I have done, TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11621697ENGINEFIRE

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked on the driveway during nighttime, the contact's wife noticed a light underneath the front end of the vehicle. The contact discovered that the vehicle had caught on fire. The contact extinguished the fire using a water hose avoiding opening the hood to not expose the fire to oxygen. The contact's wife then also assisted in extinguishing the fire by using a fire extinguisher as the husband opened the hood and then used the water hose as well. The contact stated that the vehicle had been driven and then parked before the fire was experienced. The origin of the fire was unknown however the contact discovered that the valve cover was charred and melted. No fire report or police report was filed. No injuries were sustained. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 151,000.

ODI #11621711ENGINE

Coolant leak occurred out of no where. Roughly 90,000 miles on my car, it's been well taken care of. With no warning, the engine overheated in a drive through. Checked the coolant, it was low and bubbling. Check engine light went on. Difficult to find where the leak is coming from, not sure if it is the water pump, hoses, coolant reservoir or radiator. I refilled the coolant and lost it all in a matter of 2 days. Looked it up and this is very common in Ford Escapes, they need to offer assistance on the matter.

ODI #11621467ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 35 MPH, the "High Engine Temperature - Stop Safely" warning light was illuminated. The contact pulled over and waited for the engine to cool down to continue driving. The contact stated that the failure was intermittent but was a recurring failure. The contact checked the coolant level in the coolant reservoir and the coolant level was at the "minimum" mark; however, when the cap was opened on the reservoir, the coolant almost overflowed and then the level lowered. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the vehicle was experiencing coolant system failures. The engine sensor and thermostat were replaced. The vehicle was repaired. The contact stated that the engine overheating failure had reoccurred. The contact stated that prior to the recent failures the engine had been replaced in 2018. The manufacturer was informed of the failure. The failure mileage was 164,100.

ODI #11620579ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. Additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. The contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. No further information was provided. The manufacturer and the local dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 163,000.

ODI #11620704ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 40 MPH, the "Low Coolant" message was displayed on the instrument panel. No warning light was illuminated. The failure had occurred on several occasions and the contact consistently added coolant before driving the vehicle. The vehicle was taken to a dealer where it was diagnosed that there was a coolant leak; however, the location of the leak was unknown. The dealer stated that the heater hose assembly needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 159,450.

ODI #11620354POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, a whining type noise was present coming from the transmission, the vehicle would not properly accelerate when pressing the accelerator pedal, and the message "Service Transmission" was displayed. The cause of the failures was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 107,000.

ODI #11620366POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving on the highway at approximately 45 MPH the vehicle began to make a loud winding and roaring coming from the rear-end of the vehicle. The contact put a new set of tires and replenished the rear end grease, however the vehicle continued to make this abnormal sound. The vehicle was taken to a local dealer where it was diagnosed. The contact was informed that they would need to replace the rear drive unit. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

ODI #11619317ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the low coolant level warning light was illuminated. The contact stated that coolant was added approximately every 7 days. The vehicle was taken to the dealer where it was diagnosed and repaired; however, the contact was unaware of the diagnostic result or what repair was performed. The contact stated that the failure recurred 9-months after the repair. The vehicle had been taken to the dealer who was unable to determine the cause or location of a coolant leak. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,721.

ODI #11618786ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the coolant warning light illuminated. The vehicle was towed to the local dealer where the vehicle was diagnosed. The contact was informed that the cylinder head was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.

ODI #11618457ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that on two occasions while driving at approximately 35 MPH, several unknown warning lights illuminated. Additionally, the message " Coolant Low - Stop Vehicle" was displayed. The contact added coolant to the coolant reservoir and the vehicle was driven to the residence. The vehicle was parked, and the contact observed condensation underneath the front of the vehicle. The vehicle was then diagnosed using a handheld diagnostic machine and the contact was notified to check the coolant. The contact had a mechanic friend to remove the coolant reservoir and became aware there were holes on the bottom of the coolant reservoir. The coolant reservoir was replaced. Additionally, the contact stated that coolant had leaked onto the spark plugs, causing an engine misfire. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 100,000.

ODI #11617723WHEELS

During an oil change, the technician discovered 14 of the 20 lug nuts had swelled and needed replacement for a 2014 Ford Escape. The cost was $110. The service manager stated the technician would not put the old lug nuts on the vehicle since it was a safety issue. He said the nuts could not be removed with the lug wrench which comes with the vehicle and there is potential for the nuts to crack. He said Ford is aware of the problem and the cause is defective lugs especially in an environment where salt and brine solutions are used for snow and ice control. We live in Wisconsin. He suggested searching the Internet for the problem. I searched the Internet and found a large amount of complaints related to Ford Escapes and other Ford models.

ODI #11617745ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The contact researched and became aware of TSB: 22-2229. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,615.

ODI #11617619ENGINE

Coolant fluid is leaking into engine cylinder #3. Yes, the vehicle would be available for inspection upon request. The coolant leak can cause the car can overheat, leading to a loss of power, poor performance, and potential engine damage An engine coolant system pressurized diagnostic test was performed by Stuckey Ford in Bellefonte, PA. I will have the report from this test when I pick up the car from the shop. Previous owner stated that one of the spark plugs needed to be changed, but did not disclose engine coolant leak. After purchasing, an indicator light came on stating that the coolant level was low. We have been adding coolant as needed.

ODI #11615994ENGINE

Hello, I'm writing to see if the Ecoboost lawsuits also include 2014 Ford Escapes? Mine cut off on me while on the highway Saturday (XXX). The Engine failed while driving, no light or warning. This is even after me dishing out a little over $8k in 2021 when I purchased it used from Bommarito Ford in St. Louis. I had transmission/engine issues from the start. When the car stopped on me a few folks that work on cars pulled over to see if they could assist. They all said the same thing... that the engine was done... oil was everywhere. They kept asking if it overheated but my gage always stayed between C and H. No lights or warnings ever. It was horrifying to be going about 60 mph to hear something break and lose power without warning. I'm grateful no accident was caused while I merged over to the exit ramp shoulder. I had the car towed back to my apartment while I try to figure out how to get the engine repaired. I'm currently re-starting after a very messy divorce so I do not have extra funds laying around to have a new engine installed. Currently in Chapter 13 due to issues with the divorce. Now I'm catching the bus and I'm still dealing with his stalking/harassment. I've been told my additional warranty ended in June of 2023. I contacted Ford and they told me I would need to have their dealer look at the car which will be towing plus the $250 fee. But that my car type is not included in the class action. The dealer said the same, but I do have an ecoboost engine and have been having issues with the engine/transmission since I purchased it in 2021. Do you know how I could add my name to the Class Action? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11616041ENGINE

My 2014 Ford Escape had run into coolant fluid issues such as leaking fluid and a cylinder misfire. Took it to a Ford dealership where they stated the only option for a fix was a replacement of the long block assembly. My car has just about 72,000 miles on it and it already needs an engine replacement due to coolant intrusion and the Ford dealership cited codes P0303, P0316, and P1299. These are codes that are referenced to Ford's recall of engines on Ford Escapes in the years 2017-2019, and it states it applies to Ford Escapes built from late 2015 to 2019. The 2014 Ford Escape experienced an unfixable engine failure that requires the customer to pay for replacement when Ford should be the one paying for damages. It is clear that their coolant intrusion failure affected more years of production that NHTSA has previously found. There is no reason a care with regular service should have its engine fail at 72,000 miles, and the driver shouldn't be shouldering the cost when this specific issue and PCM codes is commonplace among Ford Escape engines outside of the recalled production years of 2015-2019, or even limiting the recall to 2017-2019. Whoever decided to limit which production years applied to the engine coolant recall made a mistake and it needs to be revisited because Ford customers are being forced to pay for Ford's poor design failures.

ODI #11615542POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 2 MPH, while preparing to make a left turn at an intersection, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 89,000.

ODI #11614505ELECTRICAL SYSTEM

The control visual display above the steering column went totally white. I noticed that there is a recall for this same defect on 2014 Ford Escapes, but the dealer checked and said my vehicle wasn’t included in this recall. This display shows you all important functions your car is doing, but being it is pure white you cannot tell a lot of important information that you would normally see.

ODI #11614149STEERING,POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard from third and fourth gear, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while pulling out of a gas station, the steering wheel became stiff. The vehicle was shifted into reverse and steered out of the spot by a gentleman passing by. He steering wheel was adjusted and placed in the vehicle was shifted into drive(D). The contact also stated that the "Steering Assist Fault - Service Required" message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

ODI #11613958POWER TRAIN,ENGINE

The transmission on my 2014 Ford Escape went totally bad at 91,000 miles. I had to replace the transmission at a cost of $6,780. I have read that this has happened to many 2014 Ford Escapes with low mileage. There should be a recall on this vehicle.

ODI #11613972STEERING

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality inadvertently. The contact was able to drive to the nearby residence. The contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 143,000.

ODI #11612748ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 25 MPH, the message "Engine Overheated" was displayed and the vehicle started losing motive power and stalled. The vehicle was towed to the local mechanic who diagnosed and determined that the cylinder head was cracked and needed to be replaced. The vehicle was repaired but approximately three months later the failure reoccurred, and the vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The failure mileage was approximately 120,000.

ODI #11612755ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the engine overheated and the vehicle stalled, nearly causing a crash. The messages "Engine Coolant Low" and “Overheating - Safety Stop" were displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the cylinder head was fractured, causing oil intrusion in the engine. The contact stated that the mechanic took the engine apart and replaced the cylinder head. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts. The contact activated the hazard lights and drove the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

ODI #11611822STEERING

The contact's daughter owns a 2014 Ford Escape. The contact stated that the battery was drained. The vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. The battery was replaced. The contact stated that while her daughter was driving at 35 MPH, the power steering became inoperable. The driver pulled over, turned the steering wheel to the right, and turned on the flasher. The power steering and engine warning lights became illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

ODI #11611066POWER TRAIN

Vehicle is have coolant intrusion through cylinder walls. Car is overheating and burning coolant, large amounts of white smoke coming from tailpipe.

ODI #11610979ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was sputtering and hesitating. The contact stated that the failure also occurred during start-up. The message low coolant level was displayed, and the check engine warning light was illuminated. The vehicle had been taken to a certified mechanic where it was diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed and determined that the head gasket had failed, and there was a fracture in the engine and there was a coolant and exhaust odor. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 130,000.

ODI #11611013ELECTRICAL SYSTEM,EXTERIOR LIGHTING

The contact owns a 2014 Ford Escape. The contact stated while driving 70 MPH at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000. The VIN was not available.

ODI #11610319ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired, with the check engine warning light illuminated. Additionally, the contact stated that the engine overheated. The contact stated that the vehicle was parked and allowed for the engine to cool down. The vehicle was later started and taken to the dealer. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,669.

ODI #11609888ENGINE

104,340 miles and diagnosed with coolant consumption and coolant intrusion into cylinder #2 causing engine misfire. known defect of the 1.6L EcoBoost engine. Needs engine replacement.

ODI #11608714SERVICE BRAKES

The contact's daughter owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact noticed that the brake pads were overlapping the top of the rotors. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

ODI #11607756ENGINE

While driving at highway speeds, the engine began to miss resulting in a sudden loss of power that forced me to pull over. I had the vehicle towed to a garage where they found the code for a misfire in cylinder 4. When they looked in cylinder 4, they found coolant intrusion and a crack in the cylinder. I discovered this is a common experience with this engine in Escapes and other vehicles. The vehicle only had around 89,000 miles at the time of the incident.

ODI #11607640ENGINE

Engine failure due to coolant intrusion

ODI #11607653WHEELS

The lugnuts on my 2014 Ford Escape Titanium have swollen to the point that the lug wrench will not fit to remove the lugs. I found out that this is an ongoing problem and could result in lug failure and potentially cause an accident. When the Ford Dealership (Ted Britt Ford of Chantilly, Virginia) informed me that all 20 lugs will have to be replaced at $10 per lug nut (for a total of $200) plus $50 (or so) for installation. Auto supply parts have OEM replacement lugnut for about $25 to $8for0 for a set of 20 lugnuts. Over the years I've owned 4 Ford products and am at the point of trading in my Escape for a new one, but now have my safety concerns.

ODI #11606885ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine started overheating. The contact pulled over to the shoulder of the roadway and turned off the vehicle. After a visual inspection, the contact became aware that the coolant reservoir was empty even though the contact had refilled the reservoir the day before. The engine overheating warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11606419ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "Low Coolant" was displayed. The contact stated that there was coolant leaking from the vehicle. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown. The VIN was not available.

ODI #11606531ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for an oil change, and the vehicle was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 81,600.

ODI #11606044ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine had overheated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that engine coolant had leaked into the cylinders, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 100,000.

ODI #11606100ENGINE

We had our vehicle engine light come on, vehicle would shake and misfire, we had the spark plugs replaced. No sooner the vehicle light came on again, vehicle still shake and misfire and had it looked at with Ford service Ford service replaced the power packs. No sooner once again, the engine light came on, this time the vehicle over heated. The vehicle would shake and misfire. Took it in again to Ford service, they concluded that it was the throttle body they replaced and fixed. No sooner once again, the vehicle still shooked, but this time the vehicle started to lose power and would not go while driving on the highway, it over heated, misfired. Returned once again to Ford service whom finally revealed the truth and said these vehicles are notorious for a new engine. We were told that the design of the engine revealed that coolant was leaking into the block/heads. It was unsure if the blocked cracked and that we needed a new engine. If we just replace the head gaskets that later down the road we would need to replace the engine. We were left with replacing the vehicle with Ford service in replacing the engine at the mileage of 96,812

ODI #11605912ENGINE

Car overheated due to intrusion of coolant into head gasket. Repair shop identified issue and warned it's a safety risk for fire when overheating. Only symptom before overheating was white smoke from exhaust on startup. Shop said maintenance looked fine, wasn't low on oil and coolant had just been checked less than 6 months earlier at a regular oil change. Mentioned that they have seen a ton of these from the 2.0L EcoBoost engines and it's a known risk in the industry.

ODI #11605599POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated while driving at various speeds, the vehicle downshifted unexpectedly. The check engine warning light was illuminated. The contact stated the vehicle was serviced under NHTSA Campaign Number: 22V413000 (Power Train); however, the failure persisted. The vehicle was taken to a local dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.

ODI #11605398ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Low Engine Coolant" message was displayed. The check engine and ABS warning lights were illuminated. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,200.

ODI #11605445ENGINE,FUEL/PROPULSION SYSTEM

The car had a coolant leak which caused the car to overheat. The car is now leaking oil which has lead to oil leaking into the fuel.

ODI #11604523FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 30-35 MPH, the vehicle stalled. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle and continued driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The dealer related the failure to an unknown recall and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11604531ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while driving 25-26 MPH, the message "Engine Fault" was displayed, and the contact noticed an abnormal burning odor. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon inspecting the vehicle, there was coolant leaking onto the ground. The contact drove to the residence and parked the vehicle. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. Additionally, the contact stated that rear passenger's side taillight failed to operate as needed, and the taillight bulb had been replaced several times; however, the failure persisted. The contact also stated that the infotainment system and the rearview camera were inoperable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 171,000.

ODI #11604123ENGINE AND ENGINE COOLING,ENGINE

The contact’s mother owns a 2014 Ford Escape. While the contact's mother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

ODI #11602870ENGINE

The car was smoking whitish gray smoke. I had something repaired. About 3 week later the smoke returned. Took to dealership told it needed an engine. Given a price of $14,000. With that info my car has been parked. I never received info that ford had a class action about engines until a month ago. Please advise.

ODI #11602618ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle was taken to the local dealer who replaced an oxygen sensor, but the failures persisted. The manufacturer was notified of the failure. The failure mileage was 68,000.

ODI #11601509POWER TRAIN,ENGINE

The low coolant level came on the car. We were told that they sensor needed to be replaced. We paid $1500 to replace that. The low coolant level light has back on 5 times, then the check engine light comes on and the car shuts off. It has left me, and my daughter stranded on the side of the road and in the middle of the highway. We were told they are not sure what else to do, here is a bottle of coolant from the dealership and keep bringing it back in. Next issues are it won't go over 20 MPG, my daughter was crossing a major highway, she lost power and the car started to shake. We are now told that it is the transmission. There was a recall replaced on it back in 2023. Not happy at all with ford and very unsafe.

ODI #11601513ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 55 MPH, the temperature gauge indicated that the engine was overheating. The contact stated that the vehicle stalled and failed to restart. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact stated that prior to the failure an oil change was being performed by a local dealer who advised the contact that coolant was leaking into the engine and that it was a well-known failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Manufacturer Communication Number: 19-2139 - Coolant Intrusion Into The Cylinders (Engine and Engine Cooling). The failure mileage was approximately 130,000.

ODI #11601175ENGINE

The prior reported issue of coolant intrusion of the Ford Ecoboost into the engine. They only recalled a select number and it seems from both own experience and reviews online that this is happening to a wide variety of years and people even though they "fixed" the issue. Had I not been diligent regarding my car this could have ended poorly and in this economy it's ridiculous to not have a reliable and SAFE vehicle

ODI #11600772WHEELS

Second warning from tire dealership that lug nuts are swollen and need replaced ASAP due to swelling. Noted numerous complaints on-line

ODI #11600895ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after cooling down. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the coolant hose and coolant valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.

ODI #11600906ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to respond as intended. After several days, while driving, the contact became aware that the engine was misfiring, and the coolant fluid was low. The contact was able to inspect the fluids, and immediately after opening the coolant reservoir, the coolant level went up. The vehicle was taken to a local dealer where it was diagnosed with air bubbles; however, the failure persisted. The local Toyota dealer was contact, and the contact was advised to take the vehicle to a Ford dealer for assistance. The vehicle was taken to the local Ford dealer where it was diagnosed with a coolant intrusion into cylinder #3. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,300.

ODI #11601036ENGINE

My car has a bad failure of the head gasket. Coolant leaking into cylinder 3 and 2 and using up my coolant. This has been ongoing despite me having had the recalls done to it for the coolant system. This is a pervasive, prevalent and common issue with these Ecoboost engines. I have spoken with many people who have this same issue. It happens subtly and then gets much worse. Causing overheating and undue wear on the cylinder walls. For the first year of the problem beginning, there were no check engine lights associated with it. But it recently has started throwing cylinder 3 misfire codes as a result of this problem. This has been checked by a mechanic and the dealer refuses to repair or replace the head gasket or engine due to no recall for the head gasket being made, however there is at least one or two service bulletins put out by Ford about it. This is putting me and my family at risk of being stranded on the road somewhere, ancient failure at highway speeds and unreliable equipment to keep us safe.

ODI #11600556STEERING

Complete steering failure vehicle undriveable .

ODI #11598245UNKNOWN OR OTHER

I have had the same AC Line replaced in my car on six different occasions by three different mechanics. Part number: CV6Z19D742F. Today I was told by Ford that it is just a faulty/bad part design and there’s not much I can do short of getting a new car. Very disappointed this is the answer I got after spending nearly $1,000 on fixing this problem.

ODI #11597878ENGINE

The problem first arose as the car started going through engine coolant very quickly. Usually the warning would come up saying the engine coolant was low. I would refill, but the car would need more within a day or two. So, I scheduled an appointment to get it checked. In the meantime, I would refill every time the warning came on. Soon after, as we were waiting for the appointment, and as my wife, infant son, and I were driving (with no warning of low coolant), the engine overheated and the car started shaking and would not respond (with a warning that said to pull over safely). Thankfully, we were on side streets in a neighborhood. But with no warning of low coolant beforehand, this is absolutely a safety issue.

ODI #11597683ENGINE

Engine overheats.

ODI #11597464ENGINE

Coolant leak into engine. Engine replacement needed

ODI #11597506POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH, the vehicle briefly jerked and hesitated before returning to normal functionality. The contact stated that the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 128,000.

ODI #11596419STEERING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The contact was not aware of any warning lights being illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with steering mechanism failure. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was unknown.

ODI #11595862UNKNOWN OR OTHER

I know there was a cyber-attack, it is all very bad timing. Disclaimer. I did educate myself. Door latch broke on rear drivers side and currently 6/22/2024 my door will not close and it's being held shut with ratchet straps. It did not have a warning beforehand, just a rattle. I thought the rattle was another issue but it wasn't. I was told by my mechanics during inspection there was a recall, also my car insurance. Granted I didn't immediately jump on it. My mother owned the car before me, she took the letters to a Ford Dealership in Barre/Montpelier, she was completely dismissed. After I took the car over a few years ago, I got a couple letters but nothing in the last year. I do take my part of the responsibility for not fixing it sooner. My mom was dismissed so I kind of was weary that I would be too. Now, I feel like it was warranted. 3 out of 4 were NOT able to confirm the recall but the last one I called NuCar in St. Albans VT was able to look it up. Now I question the other dealerships. I called 4 Ford dealerships, ALL but ONE was willing to help me. I am supposed to go Monday 6/24/2024 to NuCar in St. Albans VT. I had to explain it's a safety issue, my child is in the car with me, I drive the interstate to work and I have no other means of travel. I'm a single mother, no money, wasn't even offered a rental. I can't understand why when there isn't a computer, there's no will? Backup protocol? I was offered a courtesy shuttle with no guarantee that I'd get a ride home. I have the ability to work from home, I was asked if I had a laptop, yes I do but I have a [XXX], so TV/food in the waiting room? I understand the logic behind the question, I really do. I'm so beyond hurt/frustrated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11595696STEERING

Power steering stopped working instantaneously while exiting the interstate. Narrowly avoided leaving the road thru maximum braking, which nearly resulted in being hit from behind. Vehicle displayed a message saying “Steering Assist Fault Service Required”.

ODI #11594427ENGINE

Check engine light in 2023 for P1299, Cylinder head overtemperature protection code. Coolant was heavily leaking, and engine overheated while in use on the interstate highway. I had a red error message telling me to immediately pull over and shut the vehicle off, which I did. I called for roadside service and had my coolant topped in a safe location. Car was towed to the dealership where a leak was found as well as a crack in the degass bottle engine mount, which sprayed coolant directly onto the engine. The degass bottle and mount were replaced, and the issue was fixed. Now, in 2024, I pulled a P2681 engine light error for an issue with the coolant bypass valve. I drove the car into the same dealership, where they're currently assessing it for issues. Mentioned that the coolant bypass solenoid is out of spec for a resistance issue and needs to be replaced, otherwise the engine will overheat due to improper temperature regulation. Both issues above have been confirmed by Ford mechanics, and neither issues have pulled recalls, though this seems to be reminiscent of a 17S09 recall with coolant sensor issues, engine cylinder head overheating, and subsequent leaks.

ODI #11593840ELECTRICAL SYSTEM,ENGINEFIRE

Unknown. Something at the backside of the motor caught on fire. The car overheated and would not drive. Pulled over, cooled off, added coolant, drove home. Car won't go over 40, shakes, and makes noises. Took it to automotive place. They took the manifold(?) and stopped! Called and told us there had been a fire in the motor, we need to call our insurance company and take it to a Ford dealership. Warranty and insurance company are both fighting with us. Neither one wants to pay!!! This is total BS!!!! No recalls?! Google this cars problems and their #1 problem is they catch on fire!!! WHY IS THERE NO RECALLS?!?!? Does someone have to die to get a recall?

ODI #11593735ENGINEFIRE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated. In addition, the contact stated that at times the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed with a failed coolant valve. The contact was informed that the coolant valve needed to be replaced. The vehicle was repaired. The contact stated that while the independent mechanic was driving at an undisclosed speed and test-driving the vehicle, the independent was flagged down by a nearby Police Officer. The independent was advised to pull the vehicle off to the shoulder of the road. The independent mechanic was advised that flames were exiting the rear undercarriage and the front undercarriage of the vehicle. The independent mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police officer extinguished the fire. The local Fire Department arrived on the scene. A Police report was filed. No injuries were sustained. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage 63,000

ODI #11593017ENGINE

Has to replace the Fan Assembly Coolant sensor three years in a row beginning in 2022, 2023, and 2024. 2023 January, also has the Right Side CV Axcle replaced because a/c coolant was leaking. This leaking went in to the transmission and the transmission also had to be rebuild. Then in 2024 of May the transmission fault service light came on again after being rebuild in January 2023. Took it back to AAMCO and was provided the following codes as errors: P0087- Fuel/Rail system pressure; P0217 engine coolant over temperature; P0219 Engine over speed condition, P0732 gear 2 incorrect ratio, P0733 gear 3, 4, 4 all incorrect ratio. They stated my transmission needed to be rebuilt again and was out of warranty.

ODI #11592722ELECTRICAL SYSTEM,ENGINE

the instrument panel cluster gets inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. The engine cylinder head overheats crack and leak oil. Other 2014 Ford escapes have had recalls for the same issues but they are saying mine isn't affected. Obviously it is.

ODI #11592246ENGINE AND ENGINE COOLING

The contact owns a 2016 Ford Escape. The contact stated while driving at 50 MPH, the engine overheated, and the vehicle stalled with the high-temperature warning light illuminated. The vehicle was towed to an independent where the vehicle was diagnosed with a cracked plastic coolant reservoir. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to the same independent mechanic where the vehicle was diagnosed as a failure with the coolant tubes. The contact was informed that the coolant tubes needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,768.

ODI #11591948FUEL/PROPULSION SYSTEM

I've had the Vapor Canister Purge valve replaced 3 times due to it causing the car to not start. Now I have a broken nipple on the bottom hose. I don't understand why there is a recall for the same problem on 2012-2018 Ford Focus 2.0 due to a potential malfunctioning Canister Purge valve. Ford Reference #18S32. I will now have to get it placed for the 4th time and also the part that the bottom hose attaches to. If it had been recalled and a proper fix in place then I wouldn't be going through this a 4th time. On that recall dealers will reprogram power train control module with new software that will detect a malfunctioning Canister Purge valve and prevent a potential excessive fuel vapor system vacuum condition from occurring. Dealers will inspect and replace the canister Purge valve, carbon canister, fuel tank and fuel delivery module, as necessary. There will be no charge for these services. Why aren't the 2014 Escapes with 2.0 engine being recalled as well? There are many Ford forums with the same Escape problem. When I ask the dealership its always sorry just save your receipts. For what when it doesn't run anymore. Do I get a medal for the most Purge Canister valve replacements. It is really a problem when you're stranded because after you fill up it won't start. I'm sure my car has the rest of the problems of the 2.0 Ecoboost recalls like leaking coolant. But what forever reason its always other models even though many have all the same issues as the lawsuits do.

ODI #11591061WHEELS

Brought in vehicle for service. Was told the tires couldn’t be rotated because of “swollen lug nuts”. I would be responsible for replacing all 20 at a cost of around $180.00 for the parts. The dealership said if I should happen to get a flat tire, I would not be able to do it and the car would most likely need to be towed. I don’t think I should have to pay for this repair on an item so basic and so important. I have not had an issue until the dealer brought it to my attention. I spoke with Ford customer service and was told this is out of warranty and there was no way to escalate my concern at Ford.

ODI #11591091LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Check Transmission" message was displayed, and the vehicle started to hesitate. The contact was on the way to the dealer and heard an abnormal sound and saw black liquid coming from underneath the vehicle. The vehicle driven to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that the air bag warning light remained illuminated. The contact stated that soon after the failure, while driving at an undisclosed speed, the instrument panel displayed an error message "Engine Overheating” and the fuel tank failed to function as need. The message “Turn OFF Engine" prior to the engine overheating. The contact stated that the temperature gauge was extremely elevated, and the vehicle was pulled over to the shoulder. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11589944STEERING

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality, and the steering wheel seized. There was no warning light illuminated. The contact veered to the side of the road. The vehicle was towed an independent mechanic, where it was diagnosed that the steering rack and pinion had failed and needed to be replaced. The vehicle was repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11588935ENGINE

While driving this vehicle in traffic, the engine began to fail causing the car to abruptly stall. During this incident, the engine light and low coolant indicator illuminated. Vehicles behind my car nearly slammed into the rear of my vehicle due to this engine failure. Upon inspection, two independent certified service centers confirmed engine coolant had been ingested into the cylinder block causing this engine to fail. Upon full investigation, numerous Ford Ecoboost engines have a manufactures defect on top of the cylinder head that causes this problem. This particular engine only has 52,000 original miles.

ODI #11588660ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware of a leak underneath the vehicle. The vehicle was taken to the dealer, and the dealer discovered a coolant leak; however, the dealer was unable to determine the location of the leak. The contact was instructed to wait several weeks and then insert a dye to determine the source of the leak. The dealer insisted that a faulty sensor needed to be replaced because the engine temperature could not be determined. The sensors were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

ODI #11588333STEERING

The power steering assist has begun to randomly stop working. It has happened 3 times. The first time it happened was as soon as I started the car to move it. I turned the car off and turned it back on and it worked. 5 starts later the same problem occurred and I was able to restart the car and it worked. Approximately 7 starts after that the power steering assist stopped working again, but this time it was not as soon as the vehicle was started. This time it went out mid turn as I began turning onto the road. Each time the warning came up on the dash after the steering became difficult. The power steering assist randomly going out while driving puts the safety of myself, my passengers, and other cars at risk for a crash from the sudden change in ability to steer the vehicle. At this time the vehicle has not been taken into a service center because it is not a consistent problem and if they don't find the problem on the first try they will charge a diagnostic fee to tell me that "everything is fine" or "we can't find the problem" and I am not willing to pay them money for no work. Once was a fluke, twice was a coincidence, three times is a problem that makes this vehicle unsafe to drive. Ford has had a recall on previous model years for this same issue.

ODI #11587773STEERING

Steering assist fault. Power steering freezes when car starts. Steering wheel is locked so you are stuck wherever you parked your car. Cannot turn wheels. Very finnicky youtube tutorials to get it “fixed” after 30+ minutes of restarting the vehicle. This is the second time this has happened to me in this car.

ODI #11587594ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would shake without warning. The contact also stated that the coolant needed to be frequently replenished. The failure persisted and the contact stated that the vehicle was starting to hesitate while depressing the accelerator pedal. Upon investigation, the contact discovered that coolant was leaking into one of the cylinders. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

ODI #11587597BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was in reverse, the backup camera image was displayed upside down, creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure and informed the contact that a software update was needed to correct the failure. The vehicle was not yet repaired. The failure mileage was 200,000.

ODI #11587131ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed the vehicle lost motive power and the engine overheated, with the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed as failure with the head gasket and the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer for a diagnostic test however, the result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11585827ENGINE

Head gasket and coolant leak. Burning smell entering cabin. Issue comparable to recall 17S09

ODI #11584867ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

I have maintained my vehicle as I always have with previous autos in the past. In 11/22 I had to replace the transmission, which left me 6k+ in debt. My auto is now seemingly going into limp mode for no reason whatsoever and just shutting off while driving. This almost caused an accident, there was NO forewarning of any mechanical issues prior to it doing this. The check engine light came on, rpm’s declined, tried to move to side of the road by pressing gas pedal with no acceleration. Shut car off, called a tow truck mechanic could not diagnose any problem. Since this first incident it has happened almost everytime I’ve driven it. This last time left me and my dog on side of road, unable to move to safe place due to no acceleration with gas pedal. My car is now leaking oil once parked, there’s oil all over hood and internal parts of car, auto is now spuddering with intermittent bursts of power. I’ve never had as many issues with a vehicle as I have with my ‘14 Ford escape ecoboost titanium suv. Upon researching common problems with this year and make this is a MAJOR COMMON ISSUE. For an auto to be “known” for these mechanical issues, these should be ALL covered by the manufacturer!! Transmission is a known issue, the deacceleration and oil leak issue once this issue starts are all known issues. Every mechanic I’ve either brought it to or discussed my issues tell me the same thing, “ oh yeah, that year is known for these issues” so what does one do, when they can’t afford a new vehicle , they owe more on the car due to the repairs? I’ve also needed to replace minimum of 5 headlight bulbs and tail light bulbs within the last 6 months. That’s not normal. Please advise

ODI #11584427POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle began to decelerate and failed to exceed 70 MPH. The transmission service required message was displayed. The contact stated while shifting gear, the vehicle hesitated. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

ODI #11583513ENGINE,FUEL/PROPULSION SYSTEM

My vehicle has a severe oil leak, including leaks at the T valve, vacuum pumps, and transmission fluid. My local garage said this should be covered under the Ford Escape Oil Leak recall, but Ford said it is not. The Ford dealership in Bridgeport, CT, said they were unaware of any oil leak issues with the 2014 Escape, which was not part of the recall. They asked for $3000.00 to cover repairs and said they could not guarantee that the issue would be corrected entirely. My local garage said the vehicle should not be driven as the issue can cause the car to catch fire. I have seen many recalls on the Ford Escape for the problem below. Ford Escape Recall: Certain vehicles with 1.5L engines may have vulnerable engine oil separator housing that can crack and allow oil to leak. A fire can occur if fuel leaks onto an ignition source at high temperatures. Ford states that at least four drivers experienced car fires within five minutes of shutting down the engines in their vehicles. It is disappointing that Ford does not own up to this oil leak issue in their vehicles. I have had nothing but problems with my 2014 Ford Escape. The repair costs are incredibly high. I am making car payments on a vehicle that I can no longer drive due to the dangers of a possible car fire. In addition, Ford knows this is an issue but has not issued a recall for my Ford 2014 vehicle. This is very disheartening as it shows they do not value the safety and lives of their customers. I would appreciate it if this can be looked into further,

ODI #11583228ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 35-45 MPH, the vehicle stalled. The vehicle was restarted after several attempts. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed that the PCM, electrical system, fuel system and power train had failed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Numbers: 22V413000 (Power Train), 14V495000 (Electrical System), and 14V525000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 100,000.

ODI #11583312FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was intermittently consuming twice the amount of fuel while driving at various speeds. There was no warning light illuminated. The contact documented that a certain routine trip with the vehicle showed that a 25-mile trip was consuming 55 miles worth of gasoline. The dealer was notified of the failure but could not duplicate or diagnose the failure. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 81,000.

ODI #11583107UNKNOWN OR OTHER,POWER TRAIN

The transmission is slipping. When you try to get it up to forty forty-five it jerks and boggs down almost stops in it place. Have to slowly press the exceradtir to get it moving again almost causing be rear ended there is a noise and ive carried it to a couple ford dealers me they honestly weren't sure whats going . Also the washer motor went out for no reason . But mostly my concern. Is the transmission issues. There is a light that comes one it's like the two tires on the back lights up

ODI #11582899ENGINE

The vehicle engine block has a weak spot in which it has allowed coolant to leak into the number 3 cylinder and thus ruining the engine as my local ford dealer (Greiner Ford. Casper, Wyoming) confirmed. Apparently it's a known issue with ford and they won't do anything to fix it. A check engine light came on and the car started having a bunch of hesitation which led me to the dealership. The issue runs the risk of fire which could cause bodily injury to me and also causes me to be without a vehicle even though I'm currently making payments on it.

ODI #11582727POWER TRAIN,ENGINE

veh running hot and low on coolant; took nearly a gallon to set coolant level when checked. after cycling coolant & getting heat into engine found coolant entering the combustion chamber cracked head or gasket. engine misfire upon start up; white exhaust smoke. check egine light also on.

ODI #11582372ENGINE

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was engine oil leaking onto the ground. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the pistons. The vehicle was then taken to the dealer but was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 184,080.

ODI #11582478UNKNOWN OR OTHERFIRE

i was driving in the freeway and my car stop and start the fire from the motor right away, i got scared but i was able to get out safely to call 911 and police show up and tried to used the extinguisher but it was to much flames and fire department show up to help . My car was completely total loss from the fire . My car was in good condition and didn't have any mechanic problems , i bought the car a few months ago before the accident from a dealership but we didn't any warranty from the dealer i try to get contracts to the dealer but they told me to complain with the Ford dealer, i try to contact to the Ford dealer to make a complain but I haven't get any response.

ODI #11580616ENGINE AND ENGINE COOLINGFIRE

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 55 MPH, she observed smoke issuing from under the hood and from under the vehicle. No warning lights had been illuminated. The contact was able to pull over and shut the vehicle off, however upon exiting the vehicle she saw that flames were coming from under the vehicle from an area just behind the front tires. The contact called the fire department, and the police department also was on the scene and issued an incident report. The vehicle was towed to an impound lot and was not repaired. The manufacturer was not informed of the failure. The failure mileage was 133,355.

ODI #11580667POWER TRAIN,ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle unintendedly decelerated to 30 MPH. The check engine warning light and an unknown sensor warning light were illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle and was able to continue driving. The contact stated that the failure recurred while driving the following day, and the vehicle decelerated from 65 MPH to 10 MPH, nearly causing a semi-truck to crash into the vehicle. The contact was able to veer to the side of the road and turned off the vehicle for 15 minutes. The contact stated that he restarted the vehicle, activated the hazard lights, and continued driving at 40-50 MPH. The contact stated that the failure mostly occurred while driving and exceeding 60 MPH. The vehicle was taken to the dealer to be inspected. The dealer determined that an unknown sensor had failed, and the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the VIN. The failure mileage was approximately 125,000.

ODI #11580738ENGINE,ENGINE AND ENGINE COOLING

There's coolant intrusion in my engine due to - as best I can figure - a manufacturing defect that Ford acknowledges in their 2.0L EcoBoost engines (per TSB 22-2229), but NOT in their 1.5L and 1.6L EcoBoost engines (mine is a 1.6L and was produced in parallel with the 2.0L, though they later replaced it with a 1.5L). This is an acknowledged defect, plain and simple, and a safety issue because the engine can catastrophically fail during use due to it! The only fix is literally replacing the engine. Ford won't do anything because it's past the drivetrain warranty.

ODI #11579972UNKNOWN OR OTHER,ENGINE

My coolant has been leaking starting early this month and I took it to my repair shop. My car has 94,347 miles on it. They told me it could be related to Safety Recall Notice 17S09/NHTSA Recall 17V-209. They put in Stop Leak to help. It did for a while but continues to leak. In searching the internet about this problem, I found that many other people are having this problem and are not getting satisfaction from Ford. In the end, they have to have the engine replaced. I'm worried that this problem will advance to more problems like other people are having. On March 11, 2024, I took the car to my repair shop.

ODI #11580023UNKNOWN OR OTHER,ENGINE

My daughter's 2014 Ford escape low coolant light came on today and the thermostat jumped straight to over heating and the check engine light came on. The coolant has been going down very quickly during normal use and she has to continually fill the coolant more and more recently. Today was the first time the light came on and it overheated.

ODI #11579530ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the engine overheated immediately. The check engine and engine temperature warning lights were illuminated, and the "Low Coolant" message was displayed. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.

ODI #11579320ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was taken to an independent mechanic. The contact was informed about NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

ODI #11579028UNKNOWN OR OTHER,BACK OVER PREVENTION

THE REAR BACK UP CAMERA IS ACTING UP. SOMETIMES COMES ON, SOMETIMES IT IS SHOWING UPSIDE DOWN. I HAVE COME TO RELY ON THIS SAFETY FEATURE AND NEED IT REPAIRED.

ODI #11578595POWER TRAIN

Transmission failed without warning while driving on March 18, 2024. There were no previous issues, warning lights, symptoms, etc. The acceleration suddenly stopped, and the car struggled to move. This put me and other drivers at great risk of physical harm. The problem has been confirmed to be a serious transmission issue by our master mechanic and now needs to be replaced.

ODI #11578075FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated that the vehicle stalled while idling after being driven for an extended period. There were several unknown warning lights on the instrument panel. The vehicle had been taken to several independent mechanics; however, the mechanics could not determine the cause of the failure. The dealer was then notified of the failure and the contact was given an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 162,000.

ODI #11577686ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and was shaking abnormally. The vehicle was towed to an independent mechanic where it was diagnosed with a failed freeze plug. The contact was informed that the freeze plug needed to be replaced. The vehicle was not repaired. The contact was informed about NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

ODI #11577362ENGINE AND ENGINE COOLING,ENGINEFIRE

The contact owned a 2014 Ford Escape. The vehicle was taken to an independent mechanic for a service appointment which included a system scan and replacement of the coolant valves. The contact stated that after the repair was completed and the mechanic was test-driving the vehicle, the engine caught on fire. A nearby Police Officer alerted the mechanic to pull the vehicle over to the shoulder of the road because the vehicle was on fire. The mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police Officer extinguished the fire by using a fire extinguisher that was in the trunk of the officer's vehicle. No injuries were sustained. The vehicle was towed back to the independent mechanic. The contact was informed that the cause of the fire was the engine and the engine coolant. The vehicle was destroyed due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

ODI #11577477ENGINE

Per mechanic, cylinder head crack causing to oil leak

ODI #11576566LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to open from inside and from outside the vehicle. The vehicle was taken to the dealer, where the bottom center door panel retainer was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

ODI #11576629ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the "Coolant Low" message was displayed. Upon inspection, the contact discovered that the coolant reservoir was extremely low, but no visible evidence of a coolant leak was present. The contact added coolant to the reservoir, but the failure continued to occur. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 60,000.

ODI #11576332POWER TRAIN,UNKNOWN OR OTHER

My engine coolant kept disappearing with no signs of a leak and no overheating. Then one day it was driving fine when I stopped at a red light and it stalled so I tried to restart it but every time I put it in gear it stalled so I had to get it towed to a mechanic and the diagnosed it as transmission failure. It never showed signs of transmission issues and never had a check engine light on or anything. Worst buy ever

ODI #11575848UNKNOWN OR OTHER

I have an oil and coolant leak in my 2014 Ford Escape. My mechanic said there is a recall for this issue, but It is not coming up under my Vin. My mechanic says the car is dangerous to drive because it can catch on fire. I see that there was a big recall with the Ford Escape for this issue and I am disappointed that my vin # is not included. Very frustrating because this is an extremely serious matter that could result in loss of life and Ford does not want to fix it!!!! The issue has been confirmed with my service garage and online.

ODI #11575540ENGINE

Coolant system leaking continuously causing overheating; frequent issue in 2014 ford escapes

ODI #11574925STEERING,ELECTRICAL SYSTEM

2014 Ford Escape Power Steering failure while on the interstate in fast moving and heavy traffic. Almost caused a pile up and barely got out of the way of a semi truck going 70 or more mph to the safety of the edge of interstate. The power steering had been working fine. Until a couple days prior to the incident, I cranked it up and it seemed like it was in manual steering mode. I cut it off re cranked it and it was fine. So i thought just a randon glitch when starting it. Always loved and relied and trusted ford vehicles until the incident on the interstate. I got it off the interstate cut it off and started it again, it was no longer power steering and felt it was in manual steering mode all the way on the back roads getting it home. I contacted Ford and told them of the problem, they instantly said they had repared vehicles and also numerous complaints on this problem and that there was not a recall on it, only on vehicles up to 2012. Then after further research I found tons of folks who were experiencing the same problem and some in the process of lawsuits or in process of filing one against Ford for the problem. I ask on line and researched others complaints about their experience, for some it was just the battery, so I replaced it with a new battery, it was not the problem and soon after had someone put a scanner on it and it shows the electric steering rack as the error. the dealership when called about the part stated that Ford had several problems with the steering part, that the system had a faulty boot which would allow water to get into the electric steering component and basically fry the board. The solution Ford has for it is not to do anything about it in numerous vehicles having the same faulty parts is to sell you a corrected part and charge you around $4000/labor? Really? You are getting sued and you are telling others to repair it with another probably faulty part again? Should I sue for the repairs? Can they be forced to recall?

ODI #11574337ENGINE

Vehicle has been to Ford dealer several times for loosing coolant. The error message for low coolant is always on, even after verifying the level. The dealer states not to worry about the error message and that they cannot locate the leak. Recently the vehicle warnings for overheating went off and found that the coolant reservoir was low. The dealer maintains they are unable to find a leak or root cause of the problem.

ODI #11573605POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle made a popping sound and then lost motive power. An unknown message was displayed. The contact pulled over and restarted the vehicle, but the transmission failed to shift into reverse(R) or drive(D). The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was then towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 99,000.

ODI #11573473ENGINE,ENGINE AND ENGINE COOLING

I have had coolant issues with this car for 7+ years. No matter what work I have done to it, it still looses coolant. I'm currently topping off the reservoir every 3-4 days. Pressure test does not find a leak but it must be going somewhere!! Within the past 3 months I have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) I have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.

ODI #11572627POWER TRAIN,ENGINE

Coolant circulation as part of recall 17S09. Not sure if my car was affected but it’s not right. We have change coolant bottle and coolant seems to be going somewhere and can’t figure out if my car was with this recall. Also already had to rebuild transmission. It was destroyed. $5000. Will never buy a ford again

ODI #11571951FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idling, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle while depressing the accelerator pedal. The check engine warning light was illuminated. The contact became aware of NHTSA Campaign Numbers: 14V495000 (Electrical System) and 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recalls. The failure persisted and occurred more frequently. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector line had failed as well as there was a wiring failure causing the battery and engine to engage or disengage unintentionally by the driver. The alternator and battery had been replaced; however, a third repair had not been completed. The manufacturer was made aware of the failure where it was confirmed that the failure was related but was not included in the recall with the NHTSA Campaign Number: 14V495000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 65,000.

ODI #11571473LATCHES/LOCKS/LINKAGES,STRUCTURE

The contact owns a 2014 Ford Escape. The contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. The failure mileage was 30,000.

ODI #11571206STRUCTURE

The rear door panel gets stuck in the door frame, preventing the door from opening. This happens with all of the screws and clips firmly in place but the problem does eventually loosen and dislodge clips. It seems to be that the panel is a little too big for the door frame. Looking for solutions, the problem is very common and many people have attempted to fix it with little success. We have two small children who sit in the back in car seats and we have to put them both in and out from the one door that doesn’t get stuck. This has been an issue for about two years now and has damaged the panel so much that it nearly rips off when attempting to open the door. I have read that Ford has acknowledged the problem but has not issued a recall. Clearly a safety issue to not be able to open a door.

ODI #11570939ENGINE AND ENGINE COOLING,ENGINE

Coolant intrusion around 130,000 miles. I swapped the motor from a 2013 Escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.

ODI #11571050ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

My car has 15 recalls. I was only notified of 2. According to one of the letters I received It states that repairs were done but not completed and that is a lie. I have never had any recall work done, mainly because the first letter said they didn't have parts. I was only made aware of the latest 2 and no work has ever been done that I am aware of nor have I ever been notified until recently. So why are they saying work was done when I know it wasn't? One of the recalls says my car should not be driven for safety reasons. How can they be trusted? I know the repairs were not done even though the letter says it has been done. How can they claim it was fixed, when I know for a fact it wasn't. What can I do to prove they are lying? Shouldn't there be records? I would love to see these records. My name is [XXX] [XXX] . or [XXX] . My car is a 2014 ford escape. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11569756ENGINE

My 14 Escape will not turn off. This is a standard start not push button. Been running for an hour without key in ignition. Recall for this issue is not for 2014 models it seems. Does have factory dealer installed remote start that was put in years ago.

ODI #11569423UNKNOWN OR OTHER,ELECTRICAL SYSTEM

Information/Instrument cluster has gone blank. I cannot see mileage, or any warning information. This problem was on a previous recall.

ODI #11569438POWER TRAIN

The contact's girlfriend owns a 2014 Ford Escape. The contact stated while driving at approximately 10 MPH, the vehicle lost motive power. The transmission warning light illuminated later. The vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

ODI #11569243ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the high temperature gauge alert was red and the notification to stop and the turn off engine soon warning light was illuminated. The contact's wife parked the vehicle and turned the vehicle off. The engine had overheated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,000.

ODI #11568981ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that a message indicating that the coolant level was low was displayed. The contact stated that the vehicle was experiencing excessive coolant consumption because he was adding coolant to the vehicle more frequently than usual. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking in a cylinder. The dealer determined that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where no coolant leak was found; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the water pump was leaking and needed to be replaced. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

ODI #11569148ENGINE,ENGINE AND ENGINE COOLING

After remote starting the vehicle, the vehicle timed out. Upon entering and starting the vehicle, a check engine light and overheating notification were received. The vehicle was undrivable and this occurred during single-digit temperatures. The vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and engine overheating notification. The vehicle was towed to the dealership for diagnosis. The dealership determined that coolant was leaking into cylinders 1 and 2. The dealer indicated that the necessary repair would be an entire engine replacement and was quoted $10,000 dollars. The repair estimate was declined and the vehicles check engine light was cleared and ran fine.

ODI #11568864ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that a year ago, the vehicle was serviced under an engine recall repair due to coolant leak. The contact stated on several occasions, the vehicle had been taken back to the dealer due to the failure after the recall repair had been completed. The vehicle was towed to the dealer and remained at the dealer since the beginning of January 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

ODI #11568590ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while she and a guest were driving at 35 MPH, the vehicle lost motive power, with unknown warning lights flickering. The contact stated that she observed white smoke coming from the rear of the vehicle. The vehicle was steered to the side of the road where the vehicle was shut off. On another occasion, that engine started to overheat. The vehicle was steered to the side of the road where coolant was added; however, the failure persisted. The vehicle was turned off and was not able to operate. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the cylinder head was cracked, and coolant and oil were leaking into the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

ODI #11568197POWER TRAIN,SERVICE BRAKES,ENGINE

While driving down the interstate, this car started smoking and i was unable to use the brakes. Its like the braking system locked up. I couldn't push the brakes because it was down to the floor hard with NO intentions on stopping. Emergency brakes were needed to stop this vehicle. The gear shift does not seem to in the correct position. Seems to be some type of powertrain issue. The coolant was leaking and there was no vacuum on the motor. The drivers door latch is defective, when opening the door it doesn't retreat, the latch stays in the open position. The backup camera is defective, doesn't show you are backing up. Dashboard shows brake lamp default an brake lights not out.

ODI #11567721WHEELS

The contact owns a 2014 Ford Escape. The contact stated while having new tires installed on the vehicle, the tire dealer was unable to remove the lug nuts because the lug nuts were swollen. The contact was informed by the tire dealer that the bolts and the lug nuts needed to be removed and replaced to properly mount the new tires. The contact called a dealer and was informed she had to pay out-of-pocket to have the lug nuts and mounting bolts replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.

ODI #11567419ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to blow white smoke out of the exhaust PIPE. The contact stated that the low coolant level warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was a coolant leak and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 161,000.

ODI #11567501ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the service engine warning light was illuminated on the instrument panel. The vehicle was initially taken to an independent mechanic where a coolant leak was discovered between cylinders #2 and #3. The vehicle was then taken to the dealer and the failure was confirmed. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The engine was replaced out of pocket. Recently, another coolant leak was discovered during an engine inspection. The vehicle was repaired; however, there was a strong fuel odor coming from the vehicle. The vehicle was taken back to the dealer and the contact was informed that the fuel odor was not detected. The vehicle was not repaired. The failure mileage was 124,173.

ODI #11567341POWER TRAIN

With no warning or indication the car would not go into gear. When put in reverse the car went forward. The car then bucked and the wheels kept spinning. I shut the car off and turned it back on. I had my children in the car. I was able to drive up the road and then the car made some crazy noises and would no longer accelerate. The car then indicated it needed to be serviced due to the transmission. No warning. No indication. Just died. I got this car a month ago.

ODI #11566781STEERING

My power steering locks up on Frozen mornings and will not turn this has happened numerous times since 2023 and it is now January 21st 2024 and is becoming more frequent

ODI #11566280ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine misfired. The contact stated that occasionally, the vehicle failed to start. Additionally, the contact stated that coolant had been leaking out of the reservoir and the contact noticed a burning odor coming from under the hood. The vehicle was taken to the dealer where it was diagnosed that coolant leaked into the engine and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

ODI #11565980ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while her daughter was driving 55 MPH, the vehicle shut off inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The contact's daughter inspected the coolant level and noticed that the coolant level was significantly low. The contact's daughter added coolant to the vehicle and was able to continue driving. The contact stated that coolant was being added to the vehicle every two weeks. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the turbo, and the turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

ODI #11565730ENGINE

I've had to send this car into the shop multiple times since I bought it 2 years ago. It has cost me thousands. Every time it gets 'fixed' the same issue pops up a month or two later. Disaster of a vehicle.

ODI #11565794ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 65 MPH, the head gasket overheated, and the vehicle shut off. The contact was able to veer off the highway. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the orange antifreeze caused the head gasket to fail. The mechanic advised the contact that the head gasket needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 164,000.

ODI #11565649ENGINE,ENGINE AND ENGINE COOLING

A repeated low coolant light continues to show up after refilling the system and having it flushed. The system message center presented a message that said "Stop Safely Now" due to low coolant. The engine temperature gauge was reading completely cold.

ODI #11565238UNKNOWN OR OTHER,BACK OVER PREVENTION

Backup camera on my Ford Escape works only intermittently, sometimes it shows a black screen and error message, at other times it shows an upside down images. Please include this model year (and perhaps others) along with the recent backup camera recall you recently issued. Thanks for considering my request.

ODI #11564552ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the "High Engine Temperature - Stop Safely" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot. The contact pulled over and allowed the engine to cool down. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact replenished the coolant and drove the vehicle home. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000.

ODI #11564560ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated and jerked upon the depression of the accelerator pedal. The vehicle was taken to a dealer, and it was initially discovered there was a leak in the expansion tank as well as a defective thermostat. The contact stated that both parts were replaced. Despite the repair, the contact continued to experience failure with the check engine warning light displayed on the instrument panel and an abnormal burning odor was coming from the vehicle. After several visits to the dealer, it was discovered that coolant had leaked into one of the engine cylinders. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.

ODI #11564573ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving uphill at 35–45 MPH, there was white smoke coming from the tailpipe. The vehicle went into LIMP Mode and lost motive power. The engine temperature rose to a HOT level. There were no warning lights illuminated. The contact was able to veer off the roadway. The contact stated who is an independent mechanic completed a diagnostic test and indicated that there were codes for the cylinder head, overheating, and cam position sensor fault. There was coolant entering the cylinder head and exiting through the tailpipe. The manufacturer was contacted and informed the contact about a software program and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 153,000.

ODI #11564582ENGINE,ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "High engine temperature, stop safely" message was displayed before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact had to add water or coolant to the coolant reservoir for the vehicle to restart. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the vehicle previously had two unknown repairs for coolant intrusion; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.

ODI #11564583ENGINE,ENGINE AND ENGINE COOLING

After no signs of overheating or leaks the coolant level of the car has dropped significantly after topping off several times. The heat stopped working and the coolant reservoir never stayed filled. We took it to the dealership for diagnosis. The service representative told us the coolant was leaking directly into the engine and the only solution is to replace the cracked engine block.

ODI #11564093ENGINE

Engine slowly loses antifreeze which is leaking into cylinders. This causes overheating and cracked block. This is a problem with all Ford 1.6 litre motors. Ford knows this!

ODI #11562825UNKNOWN OR OTHER

Lug-nuts corroded under the plating causing the service dealer (NTB) to not be able to get the proper size wrench on them to remove and then re-tighten. They said new lug-nuts would be required to service the tires (been driving and servicing vehicles for 50+ years, this is the first vehicle I had to replace the lug-nuts). Had to purchase a new set of 20 lug-nuts to resolve the issue. Unfortunately, it is a bad two piece design on the lug-nut and should be re-engineered. I could have forced the lug-nuts off myself, but if this happens to my wife or daughters when they need to replace a flat, it would be a big safety concern. Ford should address it.

ODI #11562860STRUCTURE

Our Ford Escape 2014 has two safety recalls. My complaint is that they didn't fix it timely. One of the door latches failed and the door was opened by itself on the road in August 2022. I have taken the car to a local FORD dealership and got it inspected. They said they would request the parts and fix it. However, nothing happened after weeks of waiting. I have checked back many times, and they kept saying that the parts were not available. Now, we have been driving a car that has one door unlocked for the past 1.5 years. How to solve this? FYI. Dealer name and address, Mission Valley Ford Truck Sls. 780 East Brokaw Rd, San Jose, CA 95112 (408) 471-2302. I also contacted the FORD customer service department in 2022; they asked me to check with the local dealership for parts availability.

ODI #11562416UNKNOWN OR OTHER,BACK OVER PREVENTION

Back up camera doesn't function 100% of the time. Get display message stating unable to connect (or similar) Other times, no message or screen change. Has been happening for over one (1) year. Not just one time.

ODI #11561476ENGINE

UNKNOWN My engine is cracked and leaking fluid. This has been verified by an independent mechanic inspection. Passenger safety is threatened by stalling in traffic or engine fire. The check engine light signaled the issue. Strikingly similar issues for similar vehicles of the same make (2014 Ford Escape ) from the same factory (Louisville) built at the same time (2014) have already been documented in recall 17V09 (Ford recall 17s09). I am fearful my car will catch fire as well. I would have reported this issue sooner but I received misleading information from Ford which told me that NHTSA bore responsibility for including my vehicle in this recall. Since the incident I have been working with my mechanic, the dealer, and Ford, and finally called NHTSA on 12/22/2023 (call 1459052).

ODI #11561554ENGINE

COOLANT INTRUSION FIRE CONFIRMED BY A DEALER ONLY A DEALER SYMPTOMS, VERY LOW COOLANT. APPEARED SEPT 2022 AND SEPT 2023

ODI #11561354POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature indicated that the vehicle was overheating, and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine, requiring the long block to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.

ODI #11560621ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the Coolant Low message was displayed. The contact needed to add coolant every other day; however, the failure persisted. The vehicle was taken to an independent mechanic, who was unable to locate the coolant leak. The mechanic also determined that oil was leaking from the valve cover. The valve cover gasket was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 101,000.

ODI #11560311ENGINE

Vehicle is leaking coolant. This seem to be common on this model even after the coolant recall service was performed.

ODI #11560358POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was shifted from park to reverse but failed to reverse. The vehicle was pushed out of the parking space and the vehicle was able to be driven. No warning lights were illuminated at the time of the failure. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic where it was diagnosed with transmission failure. The mechanic stated that the transmission port needed to be repaired; however, the vehicle was not repaired as of yet. The manufacturer was not contacted. The failure mileage was 98,750.

ODI #11560143ENGINE

Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.

ODI #11560209UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

Hello -- 1) My wife explained to me that the acceleration would rev very high on rpms but no power -- ( 1st & 2nd especially) then the check engine light came on -- I drove it to check and there was something very wrong -- unfortunately I could find no dealers w\o a full months wait or more -- Then on the Friday after Thanksgiving she came home & said she had no brakes -- I take it for a ride to investigate -- sure enough the vacuum booster failed -- like driving w manual brakes in the old days & u still need to use the emergency brake -- It failed as she drove (no idea) til she needed to stop -- fortunately we live in a rural area and she had space and time to try to figure out what happened -- otherwise there would have been at the least a deadly car crash from behind -- When the accelleration fails there will be death from being broadsided entering traffic -- what a choice !!!! -- Also it might not seem too big a deal but the A\C condensate drain line plugs up and there will be 2" of water on floor inside the cab on both sides -- I had to finally fix it because i couldnt take it anywhere because -- no parts -- too busy -- UNFORTUNATELY THE PERSON WHO DRIVES THIS VEHICLE HAS ASTHMA -- THE MOLD AND MILDEW WERE UNREAL -- How are there no recalls on these life altering situations ?? I work for this company and I'm thoroughly disgusted. The date for A\C & turbo was in August -- the failed brakes is the date below -- I just got the vehicle back today and the brakes work because of replacing vacuum booster -- then the dealer wouldnt read my notes and car still does what they charged me $1450 for -- westgate solenoid -- boost solenoid -- NOW -- BECAUSE OF THEIR DESIGN -- FORDS -- NOT ONLY DID I SPEND THAT MONEY FOR NOTHING -- THEY WANT TO REPLACE MOTOR & TURBO FOR ONLY $11500 -- ONLY 82000 MILES !!!! I do have bills from the dealer -- just no way to upload right now -- if u need them they can be uploaded in the next couple of days --

ODI #11559733POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked. The contact stated that after shifting into drive, the message “Shift to Park” message was displayed. The service transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a general failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 149,000.

ODI #11559550ENGINE

I was not notified by Ford of two recalls issued on my vehicle.

ODI #11559291ENGINE

I purchased this vehicle used in 2017. I’ve had no issues until this year with coolant level problems. Every time the car went in limp mode, coolant had to be added several times. I went online to see if my car had any recent non-repaired recalls-there were none. However, I did find that there was a recall-#17S09-which is a coolant issue. Went to Preston Ford in MD who told me I need a $10,000 new motor because coolant is leaking in cylinder 4. If the coolant problem was repaired prior to me purchasing the car, why am I now having a coolant problem. I don’t think I should be responsible for any repairs to correct this problem. Please let me know what my next steps should be in situation. Thank you!

ODI #11559131ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while his wife was driving 40 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the heater hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that coolant intrusion had damaged cylinder #3, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 120,000.

ODI #11558547VEHICLE SPEED CONTROLCRASH

The contact owned a 2014 Ford Escape. The contact stated while driving at approximately 3 MPH, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. The contact stated that the vehicle was moving at approximately 45 MPH and it continued to accelerate. The contact stated that the vehicle drove into a field, she turned the vehicle to the left to avoid crashing into a large rock. The contact stated she crashed into the rock with the right front end and bumper. The contact stated that the car was still accelerating as if she was depressing the accelerator pedal. The contact stated she was depressing the brake pedal and the vehicle was not stopping. The contact stated she crashed through a guard rail and crossed a four-lane road. The contact stated that she turned the vehicle and re-crossed the four lanes and crashed through a wooden fence. The contact stated that she was turning the steering wheel left and returned to the parking where she was able to stop the vehicle. The contact stated that she had not noticed any warning lights. The police were on the scene and filed a report. The contact was not injured. The contact stated that the vehicle was towed to an impound lot and was declared a total loss by the contact's insurance. The manufacturer was informed of the failure. The failure mileage was approximately 109,000.

ODI #11558604ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, he heard an abnormal sound coming from the engine compartment. The contact observed that the temperature gauge was indicating that the engine was overheating. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was losing motive power and was able to pull into a parking lot. The contact stated that he opened the hood and observed that the radiator hoses had split. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the same overheating failure had occurred again and returned the vehicle to the same dealer who stated that the hoses were not damaged. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

ODI #11558038ELECTRICAL SYSTEM,ENGINE

My car was put into safety mode and dropped down to 3 miles per hour

ODI #11558118STEERING

The electronic power steering system failed while driving. We were unable to steer the vehicle and barely avoided a collision. The vehicle is undriveable. We contacted Ford and they have refused to help with repairs even though Ford has issued recalls for other vehicles about the same problem.

ODI #11557909POWER TRAIN

My car's coolant is leaking, this may lead to many belts breaking and engine failure. There are many reports online about coolant leaking and totaling the Ford Escapes. This puts me and others at risk because my car could stop working at any time while driving it. My dealership has noted that the coolant was leaking, but did not notify me about it. No warnings or lights came up on my car besides telling me my coolant was low, I refilled it multiple times.

ODI #11557236FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated that fumes were entering the cabin of the vehicle while driving at various speed without warning. The vehicle was taken to an independent mechanic where it was discovered that carbon monoxide was leaking from the valve cover. The valve cover was repaired. The contact stated that his son smelled a fuel odor coming from the vehicle. The contact's son failed to start up the vehicle after several attempts. The vehicle was towed back to the mechanic however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact linked the failure to a defective fuel pump. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.

ODI #11556319POWER TRAIN

My entire automatic transmission system failed at 122,000 miles without warning as I was driving down the highway. I heard a whirring noise and as I accelerated and started jumping and making clunking noises as it shifted gears. Eventually I was unable to move at all and turned and rolled to the side of the road. This could easily cause an accident as there was never any warning signs my transmission would go out. The car never pulled up a code or flashed a warning system before I was left stranded. The car was checked out by a mechanic and the transmission is completely finished. After researching the problem cars of my same make and model have been experiencing this issues around 80,000-120,000 miles for years and ford has made no attempt to rectify the situation or solve the issue.

ODI #11555708ENGINE AND ENGINE COOLING

The contact's daughter owns a 2014 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the engine was misfiring, and the vehicle was hesitating. Additionally, the engine power was reduced. The contact was unaware if there was a warning light illuminated. The contact's daughter was able to drive to her destination. The contact's daughter then noticed that the coolant level was low and added coolant to the reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

ODI #11554602ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEMFIRE

The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.

ODI #11554326ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle shuddered with blue smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.

ODI #11554245ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that after a visual inspection of underneath the vehicle, he observed a coolant leak originating near the engine compartment. The low coolant warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with compression in the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,000.

ODI #11553975ENGINE,ENGINE AND ENGINE COOLING

My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. I brought my car to ford 2x to have them service the recall. I was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and I paid 712$ for a “water outlet connector “ and this did not resolve the issue. Ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat… they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. Instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating… stopping abruptly at high speeds. I brought it back to ford after it cut power at 50 mph with my daughter in it… Now I am being told, I have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head … which was not cracked prior too all the repairs done. I was not informed that it was cracked, until November 6 2023. My car has been serviced since July 21st 2023. A cracked cylinder head, is a direct result of a faulty recalled part… which ford replaced a coolant level sensor and stand pipe to prevent this issue. It is not resolved. The estimated the repair at 5800$ and failed to give me any invoices. Refusing to work on my vehicle.

ODI #11553894STRUCTURE

Contacted Ford again fourth time about saftey recall=20S30/20V331. I've been trying to get this fixed since i got the vehicle and recall letters from Ford. Multiple failed attempts because dealership's in my area stood me up, told me they dont do recalls, and said it was basically my fault for buying Ford. Ford customer service is no help, all they say is get in touch with my local dealership's to get it resolved. Duh!! Thats what I've been trying to do, then they give me contact details for dealerships that already stood me up and who said they cant fix the recall. So why bother. Unbelievable, i might as well just contact the dealership i purchased from and surrender the vehicle. Never will i buy Ford again!! Their customer service is lousy!

ODI #11553606STEERING

Power assist steering wheel failure. My power steering stop working suddenly and I was not able to move my car. There is a recall for power steering problems from 2008/2013 for the same issues as my SUV. My SUV only has 33,000 miles on it. I think Ford didn't stop using faulty parts in their 2014 models. I spend over $3200 for repairs. I would like to see if I have any recourse as I believe my Ford Should had been included in the recall.

ODI #11553105POWER TRAIN,VEHICLE SPEED CONTROL

The car takes off late (delayed) after pushing on the gas pedal. The shifting is also not responding, for example, I placed the car in “REVERSE” gear and the car actually went forward like it was in DRIVE.

ODI #11552678STRUCTURE

Ive been trying to get my local Ford dealer to fix this saftey recall but have just been ignored. First time i called my local dealer (Boggus Ford) in harlingen, TX, they just changed there name to Sames Harlingen Ford. They made a mobile appointment for me in April 21st at 9am, no one showed up i didn't even get a call. I called them to see why no one showed up. They told me my appointment was at the dealership and i didn't show up. I was angry and mad because they just lied to me, i have the texts from the dealership service team and a automated reminder that my appointment was mobile at 9am. I said get me another appt, the next appt was on the 26th of April at 9am it was mobile. Then the night of the 25th i get a notification that my appointment tomorrow is at the dealership at 8.30 am. I was dumbfounded, thats not what was discussed, it was mobile,(i have the texts) i couldn't go in to the dealership because my husband was working on the tires. So another missed appt by the dealership's error not mine. I called again no one answers me. I decided to contact Ford customer service directly, they said they will get in touch with another local Ford dealer to fix my saftey recall but, didnt get a reply back. I contacted Ford again same thing, no reply. In the mean time my doirs fling open when on the highway. First time was a scare, sone of my things in the car flew out. Good thing no one got hurt. And lots of times i see my door open out of nowhere.But now i have to physically tie the doors inside so they wont fling open. Either that or not drive it, which means i cant work. Ive contacted another Ford dealer near me and they said they dont do saftey recalls, so i guess im left with defective doors. I just want this recall fixed!

ODI #11552715ENGINE,ENGINE AND ENGINE COOLING

The contact owns a 2015 Ford Escape. The contact stated while driving 45 MPH, the engine was overheating. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The message to “Pull Over Safely” was displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.

ODI #11552702ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was losing coolant, but there were no visible coolant leaks. The engine and temperature gauge warning lights were illuminated. Additionally, while driving at an undisclosed speed, the oil light illuminated. The contact stated that while attempting to accelerate, she noticed white smoke coming from the two exhaust tips. The contact checked the oil, and the oil was at the correct level. The vehicle was taken to three independent mechanics, and the contact was informed that the engine may need to be replaced. The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 158,000.

ODI #11552056ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while the brake pedal was depressed, the coolant temperature warning light illuminated. The vehicle was steered to the side of the road and turned off. The hood was lifted, and a sizzling sound was coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that the engine needed be replaced, due to coolant leaking into cylinder #4. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

ODI #11551442ENGINE,FUEL/PROPULSION SYSTEM

*coolant level stand pipe and sensor. *the car just start doing the overheating while I was on the highway and the car just slow the running while I was there. *yes I bring the car to and authorize ford dealer. *no *yes a warning light saying that the coolant level was low but the coolant was full. Is being and issue since I buy the car. I bring it to the dealer where I buy it twice and they say they fix it. But because the car broke down because the transmission went down I didn’t notice that the problem never being fix. Until I take the car out of the transmission shop. And still have the same issue now is not running. *so the car is just shaking and slow down because it says the engine is overheating

ODI #11551250UNKNOWN OR OTHERFIRE

As I was driving down the highway my dash started blinking my car shut off and I saw smoke coming from under the hood. I lift the hood and under the hood is completely covered in fire. Another vehicle behind me while driving stopped and told me he seen fire under the car as I was driving.

ODI #11551061ENGINE

Engine Coolant leak. Been getting repeated warnings about engine coolant being low, despite repeatedly replenishing the coolant. And yes, when I check to see if the coolant is actually low, it is, indeed. But it shouldn't be, given the recent replenishment.

ODI #11550586ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that when the vehicle was started, the temperature gauge indicated that the engine was overheating. The contact checked under the hood and became aware that oil had leaked out and was covering the engine. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 100,000.

ODI #11550406POWER TRAIN

TRANSMISSION FAILURE. NOT SHIFTING GEARS

ODI #11550461POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while shifting into reverse or drive, there was a loud slamming sound coming from the transmission. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who completed NHTSA Campaign Number: 22V413000 (Power Train) repair and informed the contact that the failure had been remedied during the recall repair. The contact stated that the failure continued to occur and later caused the vehicle to stall. The vehicle was examined at the local mechanic who diagnosed that the transmission axle was damaged and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 136,000.

ODI #11550480ELECTRICAL SYSTEM

My instrument cluster/panel went out on my car. I know I have a 2014 but my car only has 89,000 miles on it. I cannot imagine that something as important as an instrument cluster/panel was made to last under 100,000 miles let alone ever. So I looked for a recall and was excited to know that I would not have to pay for such an expensive repair. It was short lived however when I realized that my vehicle having a manufacture date of 02/12/2014 was not included in the recall which is for May 2014 - July 2015. Seriously this is unbelievable to me. I had to pay $1,130.18 to fix this and I can't believe that others have not had the same problem.

ODI #11550444ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving 40 MPH, the check engine warning light illuminated, and the message "Pull Over Immediately - Coolant Issue" was displayed. The contact stated that she purchased coolant that her father added to the vehicle. The contact stated that the failure had been recurring while driving, and she had been adding coolant to the vehicle approximately every 12 days. The vehicle was taken to an independent mechanic, where an unknown diagnosis was provided and unknown repairs were performed; however, the failure persisted. The dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 48,000.

ODI #11550035AIR BAGS,ENGINE

I have been needing to add coolant to my car almost bi-weekly and just recently it lost power while getting on the freeway. The airbags have been problematic since I purchased the vehicle even after having the wire harness replaced twice at a Ford dealership. The light will not go off.

ODI #11549660ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH in traffic, the vehicle stalled. The contact stated that the check engine warning illuminated. The contact stated that it took several attempts to restart the engine. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and found that there was a manufacturer bulletin associated with the repair (SSM47826). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 83,809.

ODI #11549316ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the vehicle would idled roughly for 10 minutes or more, and he noticed that a significant amount of white smoke was emitted from the tail pipe. There was no warning light illuminated. Additionally, the contact stated that he had noticed that the vehicle was experiencing abnormal coolant consumption, which required him to add coolant to the vehicle every week. The contact had taken the vehicle to an independent mechanic, where it was diagnosed that there was coolant intrusion in the engine block. The vehicle was not repaired. The contact stated that the failure recurred increasingly, and the vehicle had failed to start. The dealer was not notified of the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 97,000.

ODI #11549152ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to the Toyota dealer where it was purchased. The Toyota dealer diagnosed that engine oil was leaking from the valve cover gasket. The dealer replaced the valve cover gasket, the coolant hoses, and the coolant reservoir; however, the failure recurred. The vehicle was taken back to the Toyota dealer, where the engine was replaced; however, the failure persisted, and the engine was replaced a second time. The contact stated that upon taking the vehicle to the Toyota dealer for an oil change, the dealer informed the contact that the Eco booster was leaking. There was no further information provided. The vehicle was not repaired. The local Ford dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 113,154.

ODI #11549262ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES

The contact's daughter owns a 2014 Ford Escape. The contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. There was no warning light illuminated. The vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. The coolant bypass was replaced; however, the failure persisted. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not diagnosed nor repaired. Additionally, the contact stated that the front driver's side door failed to close securely. The contact stated that the latch needed to be pushed manually in order to lock the door. The contact related the failure to NHTSA Campaign Number: 20V331000(Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.

ODI #11548625POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that upon depression of the accelerator pedal, the vehicle hesitated without warning and the vehicle failed to shift out of first gear. The contact also stated that the vehicle failed to move once shifted in reverse(R). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact recently had the vehicle serviced under NHTSA Campaign Number: 22V413000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 121,000.

ODI #11548380ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle with the air conditioner activated with heat selected, the air failed to get warm or hot. The vehicle was taken to an independent mechanic who diagnosed that the failure was due to a faulty engine head gasket caused by a coolant leak into the engine cylinders. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 116,601.

ODI #11547949ENGINE

The vehicle started to blow burning oil from the exhaust on a cold start. The vehicle started to occasionally lose acceleration. Also there was a clicking noise from the engine. After about a week, the low coolant trouble light came on. I took the vehicle to my mechanic and he stated that there were serious engine problems. He said the troubles were definitely engine problems. He said it was probably due to bad cylinders and cylinder heads.

ODI #11547695UNKNOWN OR OTHER

My car the power steering/steering rack failed while driving the vehicle. At first it gave me a slight warning that the power assist had a fault then it warned steering failure, brake safely. At which time the steering was completely gone. My son and I were in the car driving while this happened and luckily were able to get to the side of the road. I had it towed to the nearest ford dealership to see what the problem was. They called to tell me the entire steering rack had to be replaced for a total of $3,396, when I only owe $4700 on the car as well.

ODI #11547743STEERING,UNKNOWN OR OTHER

1) Steering went out without having issues prior. It reads "steering assist fault service required" on the dash 2) Lost all steering capabilities without warning. The car did not lose all power, it was still running and driving just zero steering. I drive daily with my children in the vehicle most of the time. This time, thankfully, I was alone and not in traffic to harm other drivers. Steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) It has been checked out by our mechanic and he states "the code reader brings up nothing, no loose wires, tried resetting the battery, it doesn't have power steering fluid that could even be low, but there are cars recalled 2011-2013 with the exact same issue but this is a 2014" 4) It has not been checked by the dealer or manufacturer yet. 5) There were zero warnings. After the incident, a light came on the dash reading "steering assist fault service required"

ODI #11547550FUEL/PROPULSION SYSTEM

There was already a recall for the fuel pump and it was completed however it is now doing the same thing. This means there will be a loud noise and then the engine will stall. It has been so scary when other cars are around because it won’t start back up for a little while. If I turn off the engine when pumping gas it won’t start back up. I don’t have the money to keep fixing things on this piece of junk!

ODI #11546757POWER TRAIN

At a traffic light when the car failed to engage. I could accelerate but transmission did not go in gear. After 3 cycles of the traffic light I was able to get it to the side of the road, it was then that a transmission warning light came on, it never had before. After towing to repair shop I was told that the transmission needed replacing, $9000. I then learned of the “recall” by Ford, but my VIN number is not listed. This issue could have bern very dangerous as I was heading to the mountains. I’ve had my car serviced meticulously and Ford never flushed or serviced the transmission. They should be repairing my car at no cost!!

ODI #11546134ENGINE

Coolant leak into engine, resulting in recommended engine replacement

ODI #11545862POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gears and suddenly lost motive power, prompting the contact to pull over to the shoulder of the roadway. The vehicle was able to restart but briefly failed to shift into drive before returning to normal functionality. The transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V413000 (Power Train); the VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but advised the contact that recalls were a one-time free repair. The failure mileage was 144,500.

ODI #11545547ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the vehicle had experienced rough idling and was taken to the local mechanic who diagnosed that engine coolant was present inside cylinder #3. The contact was advised to take the vehicle to the local dealer for service. After retrieving the vehicle, while driving approximately 25 MPH, the message "Engine Overheating" had displayed. Upon inspection it was discovered that there was no coolant inside the reservoir however, there was no visible coolant leaks found. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 74,000.

ODI #11545677SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, the braking system malfunctioned, and the brake pedal was very hard while pressed. The contact stated that the vehicle failed to slow or stop as needed. The contact used the parking brake to slow and eventually stop the vehicle. The vehicle was later towed to the local mechanic who diagnosed that the cam shaft vacuum pump had detached, causing the braking system to fail. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 108,000.

ODI #11545343ENGINE

Vehicle coolant level sensor failed. This is causing the engine to overheat and broke the head gasket.

ODI #11544773POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 50 MPH, the vehicle started shaking abnormally. The vehicle was taken to a dealer and the contact was informed that the transmission needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that there would be no assistance for the dealer assessing a diagnostic fee. The failure mileage was 150,000.

ODI #11543988ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

This vehicle was purchased by an “Authorized Dealer “ on August 31st 2023. I was unaware of the many issues that this vehicle had. Within the first few hours of driving off the lot in this car, I put the car in reverse and for one the back up camera stalled, secondly, a message appeared stating the camera is unavailable and for me to contact the dealer. Well I did, I contacted Five Star Ford and was told $165 just for a diagnostic. Additionally, I was driving on the highway Sept. 9th and the car just began to lose power. I literally was pedal to the metal trying to get home in hopes that this vehicle didn’t give out on me. Shortly after that, the check engine light came on and as I accelerated, this rough noise seemed as though it was getting louder and louder. Last but not least, this car drinks gas likes it’s going out of style. The overall mileage is bogus. According to the odometer after having this car for 11 days, I had supposedly put 1,000 miles on this vehicle!!!! That’s absurd to me!! I haven’t been out of the town or anything. I’ve watched the odometer jump from 120812 to 120837 after only traveling about 2 and half miles. Like what’s going on with this these faulty transmissions in these cars, FORD! What are you doing about it??? People work hard to purchase a car for them and their family. Why make our lives more difficult with these faulty vehicles??!!

ODI #11543784ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant warning light illuminated. The contact then stated that the coolant level was low. Additionally, the contact stated that within two months, she had added coolant to the vehicle twice. The vehicle was then taken to an independent mechanic where the vehicle was given a tune-up and the contact was informed that the timing chain needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into that engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was informed that the cost for the repair would be out of pocket. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

ODI #11543859ENGINE

My vehicle has had ongoing coolant issues. Come to find out the coolant has been leaking into the cylinder. I started my car it stalled and stared smoking like it was on fire.

ODI #11543739ENGINE,FUEL/PROPULSION SYSTEM

While driving the vehicle, the car will stall without any warning. The oil light will display, as well as the check engine light, but only after the car shuts down and is not operational. This has occurred at least 4-5 times in the past year or so, the most recent 2 weeks ago. The stalls occur while the vehicle is in motion, and there is no prior warning given. The car has been hooked up to a code reader, which displayed the code P0087, which is a Fuel Rail/System Pressure Too Low. If we let the car set for a few hours, it will start up and be operational, but then will stall out again with no warning. We took the car to a Ford Dealership in Trinidad, CO, and the technician said he assumed it was a low fuel pressure sensor, which he replaced, but stated that he only suspected that was the problem since he could not get a code to come up at that time. After the sensor was replaced, the car has continued to stall out while being driven. I called Ford to ask if my car was part of a fuel system recall, they stated my vin was not listed, although my vehicle was manufactured within the time frame of two, 2014 Ford Escape fuel system issue recalls. The safety of myself and my family are put at risk every time the car stalls out because we have been traveling on the interstate and have almost been hit by other vehicles due to not being able to accelerate or have time to pull off to the shoulder immediately, We have also been crossing through intersections with heavy traffic when the car will stall out without warning, which has led to near collisions. My vehicle is available upon request for inspection.

ODI #11543653ELECTRICAL SYSTEM,BACK OVER PREVENTION

The backup camera is showing upside down in view screen. When backuping

ODI #11543637ENGINE,ENGINE AND ENGINE COOLING

Our ford escape has been leaking coolant excessively and is experiencing intermittent over-heating of the cylinder head. Ford has a recall for this matter however our local ford dealership refuses to service our vehicle, there are also two other recalls that they are refusing to acknowledge.

ODI #11542602BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while shifted into reverse or while the vehicle was idling, there was a message displayed on the screen that the back over prevention screen feature was unavailable. An undisclosed dealer was notified of the failure and the contact was informed that there would be a cost for a diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

ODI #11541643STEERING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 25 MPH and making a left turn, the vehicle lost power steering functionality. The contact pulled over without power steering assist and turned off the vehicle. The vehicle was restarted, and the power steering functionality resumed. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had occurred three times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 70,000.

ODI #11541037STEERING,UNKNOWN OR OTHER

The steering wheels started to get hard. The car warned me to stop safely. It was to hard that I couldn't do much to turn the steering wheels.

ODI #11540266ENGINE

The contact owns a 2014 Ford Escape. The contact stated while his wife driving 35 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with failure in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 92,000.

ODI #11540183POWER TRAIN,VEHICLE SPEED CONTROL

I got off work and was heading home one of the streets i Devon is uphill. As I’m driving up the hill the car just started rolling backwards. I hit the breaks and turned car off and back on and even thought it was I. Drive it would only go backwards. No matter what I did it was jerking and acting like it didn’t have power even though the rpm’s was up. I mechanic came to check on me and during his inspection we discovered damages to the passenger inner tire end rod and struts so I had that repaired and the the front axle need replacing cause it wasn’t even turn to move the wheels. so I had to replace that as well. I assumed the axle was the issue but it still was driving like it didn’t want to go forward. I then say the some transmission stuff on recall so I just parked it until the pets was available. My car stopped in July 2022 and I just got the repairs done august 21,2023. I drove it about 30miles total and now I have a red indicator light that say TRASMISSION FAULT SERVICE NOW!!! This is absolutely unacceptable and ford motor company really need to fix these transmission failure problems. Before all the recalls kills somebody. There are no indicators that tell you something is wrong until it’s wrong. Peoples lives are in danger more and more everyday the fact the manufacturers only care about the consumers money and not their safety is mind blowing. Selling badly made vehicles and the consumers are the one who suffer the most!!!!I hope y’all look into this very soon and help the little people that’s really trying to help ourselves!!!! Had 70,000 miles when I purchased it and now 7 years later it has on 105,200 miles on it…. Not sure van 40000 miles in 7 years. With other minor breakdowns I didn’t name.

ODI #11539693UNKNOWN OR OTHER,ENGINE

I bought this vehicle exactly 1 year ago back in June from The BMW dealership in Arlington, Texas Under the assumption that there was nothing wrong with it Mechanically. The dealership Lied to me because not even a week later. I had to take it to a Firestone to see what was wrong with it. And they said that there was coolant loss, They did do a pressure track and said at the time it was not the gasket period I have taken it to other mechanics since then trying to fix what they said the issue was but there has been a loss of coolant in that vehicle and we don't know where it's going period period I don't know what to do because there was a recall on it. From what I searched on the internet long ago? But it is no longer available. And that's unfortunate for me. Because I believe that the recall that they had back in 2017 I believe that's the issue that is currently wrong with the vehicle the recall code was 17s09. I don't know what else to do because I'm at a loss. I spent eight thousand dollars on a vehicle that I cannot even enjoy Because it has been in the shop more times than I have driven it

ODI #11539697UNKNOWN OR OTHER

In the early morning of August 6, 2023, I was driving on the interstate and began to notice that my SUV was failing to accelerate when I attempted to go at the minimum speed of 70 MPH. The SUV started to decrease in speed and acted like the engine was beginning to stall. Knowing that this was beginning to be a dangerous situation I pulled off to the side of the road and called for roadside assistance. *It should be noted that I did hear a hissing sound on the driver side when I pulled out of my driveway but thought nothing of it as I had my tires rotated on July 31, 2023.* Thinking that it might be my transmission, I had my car towed to my home and had it towed to Carfix on Monday, August 7, 2023. Attached is what Carfix told me. While I would like to be reimbursed by Ford after purchasing a 2nd Ford (other a 1995 Mustang, I newly purchased) vehicle where I have had to replace the transmission, I would like to bring to the attention of NHTSA that this seems to be an ongoing issue with Ford vehicles. I contacted Ford and due to no unrepaired recalls for the SUV, they suggested I reach out to NHTSA. Also, I have a Ford Case No. I live in a rural area and this would have been devastating to me if I did not have the money to pay for a re-built transmission and I am hoping that it will last at least 2 years.

ODI #11539539ENGINE

On August 19 2023 I brought my 2014 Ford Escape SE to an auto repair shop, because the engine temperature went up. The repair shop first told me that the coolant resevoir and the hose was leaking. After that was fixed. The repair shop could not start the car it overheated. The repair shop said that the head gasket blew and the engine was done. I paid almost 11000 dollars for this car with 87000 miles on it. The only car I have. I do not know what to do with this situation. I found out that the 2014 Escape models is a problem with coolant leaking into the engine. Now im out of a car and do not know what to do.

ODI #11539107STRUCTURE

Hood latch became un bolted and opened on the freeway going about 60mph . smashed the windshield and damaged the hood .

ODI #11538666SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. Additionally, while operating the vehicle, the ABS and Traction Control warning lights remained illuminated. Additionally, the 4WD and Hill Assist messages were displayed, and the functionality was disabled. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was 37,000.

ODI #11538052UNKNOWN OR OTHER

The shift cable bushing and other parts around is bad. Ford auto nation in blanding Ave Florida said my car needs work $1,100.00 I had diagnostic done by ford automation on July 22, 2023 on a Saturday from service center name Chris I needed that shift cable bushing fixed.

ODI #11537885ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to run rough. The contact stated that the vehicle was vibrating with smoke coming from the engine compartment. The contact stated that the "low coolant" and check engine warning lights were illuminated. The contact stopped and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant Intrusion In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 137,000.

ODI #11537456ENGINE

I own a 2014 Ford Escape Eco boost 2.0 liter. Vehicle started losing coolant but no visible leak. Took car to be diagnosed at a ford dealership where they told me vehicle was fine and passed a pressure test. Less than 600 miles later the vehicle is overheating, smoking from engine and tail pipe, even for an extended time after vehicle is off. I have video of vehicle smoking while engine off. Now I am told it is a head gasket issue and repair is over $7k. This is a known issue that Ford refuses to acknowledge and issue a recall. There's been nurmerus of people whom have experienced exact issue and are joining a class action lawsuit. If NHTSA doesn't do their part to put this ford 1.6-2.0 liter on a recall, then the wrong doing continues and should be held accountable as well. There have been cases where same make/model has been reported catching on fire. Someone is going to get physically injured if not already. Requesting an investigation to conducted and faulty engines replaced.I am unable to load pictures and videos from computer I am submitting this complaint with. If permitted I will email pictures video, dealership pressure test , and other documenation from my personal computer.

ODI #11537081ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the LED Instrument panel flickered and then became inoperable. The contact stated that the instrument panel failed to illuminate or operate as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

ODI #11537086UNKNOWN OR OTHER,ENGINE

Car started having smoke out of tail pipe, been having to fill anti freeze once a month in to, vehicle , and has started misfiring not sure . Apparently antifreeze is leaking in to engine . May 2023 is when we have started having issues with anti freeze The consumer wanted to add that the vehicle also stalled out in traffic during a separate incident.

ODI #11537238UNKNOWN OR OTHER

Transmission was slipping while in drive, did not engage drive or reverse easily. Jerked in and out of drive. Mechanic days or could be the “turbo”.

ODI #11536514ENGINE,FUEL/PROPULSION SYSTEM

The car is no longer drivable. I have an earlier reference number 11526542. When I called at that time I was unaware of the actual problem. In 2019 I had taken the car to Future Ford for a coolant problem. They stated in paper work there was no leak in the coolant but more coolant needed to be added. I return to have oil changed and ask them to add coolant. They refused. I went to Green Valley Tire and brake and they refused. Thought that was weird. Went to Auto Zone Folsom and bought coolant and added myself. Future Ford still stating no problem. I had purchased a 7 year waranty on the car and a plan were they did all the service. The car was only serviced by Ford Dealer. I have just recently learned that there is an issue with the Ford 2014 Escape Eco Boost System. I am not a mechanic but from what I understand coolant goes into the engine. Maybe a head casket blows out. It then causes car to overheat. Coolant intursion present. Future Ford recomends replace engine block per Future Ford. Was told just tempory fix likely will happy again. Design flaw. Dangerous not sure when it will occur and then car undrivable. Overheats could cause fire. Should be under lemon law. Car only has 55,000 miles on it. Attached estimate of $16,000 to fix by Future Ford. Also said their was a recall on coolant in 2019 but Ford Corporate said it did not show on my Vin #. Your system does not show it .

ODI #11536069ENGINE

Motor coolant went into engine cylinders and over heats and now my vehicle won't run.

ODI #11535449ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while attempting to accelerate from a stop light, the vehicle would not immediately respond. The contact stated that the vehicle also hesitated while attempting to accelerate. Additionally, after refilling the coolant reservoir, the coolant reservoir was empty after three days. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 173,000.

ODI #11535389VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

Transmission fault error code. The transmission is not shifting into gear whether I am trying to go forward or backwards. I have been stranded twice within the last six months because of this issue.

ODI #11535017ENGINE

I had bought my 2014 escape less then four years ago. Back in June 2023 I had my dashboard light up with engine overheating pull over safely while I was driving. I pulled my car over as best as I could and saw my coolant was low. I was able to drive the five miles or so home after refilling the coolant. The coolant was again empty when I got home. The dealership checked and said no leaks or anything but I still have to refill my coolant every two days. From researching there are many issues with ford escape and coolant leaking. I am too scared to even drive it especially with my family in it knowing this leak may cause a fire or something

ODI #11534665POWER TRAIN,ENGINE

The car began making noise an did not want to shift. After getting the vehicle into drive, the car stopped moving while driving in heavy traffic.

ODI #11534668POWER TRAIN

The transmission torque converter failed on the 2014 Ford Escape. Transmission is causing safety issue by not properly accelerating when gas pedal is pressed. This slowed movement could cause traffic crashes. Engine revs to high RPM but torque converter does not engage properly. The issues was confirmed by local transmission shop. Owner of the shop says he sees a lot of these failures in Ford Escapes. A warning message "Transmission Malfunction Service Now Warning" did appear. Ford is aware of the issue based on the TECHNICAL SERVICE BULLETIN called 1.6L EcoBoost – Illuminated MIL And/Or Transmission Malfunction Service Now Warning With Only DTCs P0741 And/Or P1744.

ODI #11534362UNKNOWN OR OTHER,ENGINE

The car accelerates very choppy. I’ve also been getting a warning saying “ENGINE FAULT, SERVICE NOW.” I’m not sure what is wrong with it, it still drives as of right now and there is no recall for me to get it fixed.

ODI #11534084STRUCTURE1 DEATH

My driver passenger door does not close anymore as of 7/9/2023. My 2-year-old son could have flown out the door as he sits on that side in his car seat.

ODI #11533573ENGINE

Engine coolant is coming out of coolant reservoir! Car is smoking and their are no lights on dash untill it is low. If idle with auto starting it will over heat and car can't be started.

ODI #11533651POWER TRAIN

Backing out of my garage and my car suddenly stopped, I put it in Drive and it went forward, then put it back in Reverse and it seemed ok. Went to 1 store and could not back up the car would not move. Again, put it in Drive then Reverse and it did back up but did not sound good. I slowly drove home, called my mechanic drove it 4 blocks to him and he concluded that it certainly was the the transmission. I had no warning lights or any or any other symptoms prior to this happening. My mechanic called the dealership where I had purchased the car because the mileage was so low, 40, 684, he was hoping that they would cover it, but was told my warranty ran out by 1 year, so I was out of luck. I also called the dealership and was told the same thing and they also said that "how do you know that it was the transmission?" That was really insulting. I also called Ford in Detroit and was told the same thing, not under warranty. I did some research, and have since learned, that Ford has known about the faulty 2014 Escape transmissions and has not not anything about it.

ODI #11533690ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving, the vehicle failed to exceed 4-5 MPH before the vehicle stalled. The vehicle was able to reverse but failed to move further. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired. The contact stated that several days later there was a clunking sound coming from the front of the vehicle. The vehicle was returned to the mechanic who stated that the sway bar had loosened. The vehicle was repaired. The contact stated that the check engine warning then became illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle with cam shaft failure. The spark plugs were replaced; however, the vehicle continued to sputter while starting and was leaking coolant and oil onto the cam shaft causing the head gasket to be blown. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 95,500.

ODI #11533280POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer to be repaired. The contact stated while depressing the accelerator pedal to move from a stop, the vehicle started jerking. The contact stated there was no warning light illuminated. The contact stated that at the next stop sign, the vehicle experienced the same failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 118,000.

ODI #11532700ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed of a misfire in cylinder #2. The dealer reset the warning light however, the warning light returned. The vehicle was taken back to the dealer where the ignition coil was replaced; however, the failure recurred. The dealer replaced the engine with a used engine. Recently, the contact stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a misfire in the engine. The manufacturer was notified and provided the contact with a case number. The vehicle was not repaired. The failure mileage was unknown.

ODI #11532757STEERING

The contact owns a 2018 Ford Escape. The contact stated while driving 65 MPH, the steering wheel seized. Additionally, the steering assist fault warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the ECU was defective, and the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

ODI #11531973LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that the driver's and passenger's side rear doors failed to shut securely. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

ODI #11531747POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while shifted to drive(D), the vehicle independently shifted into reverse(R). The vehicle failed to shift into the intended gear and the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer and the contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact was then referred to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 84,500.

ODI #11531546ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while stopped at a red light, the message that the engine was overheating was displayed. The contact pulled over and shut off the vehicle to allow the engine to cool down. After waiting several hours, the contact attempted to add coolant to the coolant reservoir; however, the coolant immediately leaked out of the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where a coolant leak failure was confirmed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall. The vehicle remained in the possession of the mechanic unrepaired. The failure mileage was approximately 100,000.

ODI #11530925ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, there was white smoke coming from underneath the hood of the vehicle, and the vehicle would not properly accelerate while depressing the accelerator pedal. The check engine light warning light illuminated, and the low coolant message was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.

ODI #11529874POWER TRAIN

I own a 2014 Ford escape and with 100,000 miles the transmission give up and start skipping this transmission very expensive on the ford cars therefore, no longer purchase another Ford The repair was $5000

ODI #11529932ENGINE

Engine Coolant leak that causes over heating in car.

ODI #11529521ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I’m about to file a lawsuit if this doesn’t get taken care of!

ODI #11529489ENGINE,FUEL/PROPULSION SYSTEM

The Escape in question has a reoccurring issue with the canister purge valve causing gas tank burping and rough engine idle. Mechanic replaced said item a couple of years ago and the problem has reoccured. There is a recall for a Ford Focus with the same year as This Ford Escape 2014. Should not this vehicle be repaired in the same manner by the dealer as the Ford Focus Recall? My mechanic also noted there is a TSB for this Ford Escape 2014 acknowledging Ford has updated the parts for repair to solve the know canister purge valve issue. Replacing the parts for a second time seems unfair and costing twice as much to resolve the same issue with an updated part. Frustrated Update: Since composing the above information the cars condition has become more in need of repair. The 2014 Ford Escape is idling rougher, the gas tank flapper is burping while the car is running and the car is randomly stalling. These conditions correlate with a current safety recall for the Ford Focus of the same year 2014.

ODI #11529174POWER TRAIN

In March 2022, my ford escape transmission went out due to torque converter. It just broke down without any indict light warning. I paid almost 6K to have it replaced include all transmission programming, controller. In May 2023 and June 2023, my ford escape just quit for no reason without any warning. I tried to start it up, the dashboard of red battery and red oil light came on. I was stuck in traffic for over 4 hours with this problem. It put me in critical risk being injured or killed since I am deaf. It just shut off completely without any noise or foul smelling or any warning. I brought it to several shop for this problem and they found no problem. They are clueless. They tried to blame on transmission. I refuse to pay 6-7K for transmission again. Ford need to step up and own up their problem, and correct the problem.

ODI #11528146ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle hesitated and started sputtering. The check engine warning light started flashing then remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was currently at the independent mechanic. An undisclosed dealer and the manufacturer were notified of the failure, but no further assistance was provided. The failure mileage was approximately 55,000.

ODI #11527870ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an abnormal amount of coolant. The vehicle was taken to the dealer to be serviced. The vehicle was diagnosed with coolant intrusion into the cylinders; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 140,000.

ODI #11528014STEERING

Powering steering assist fault. Loss of steering and car went into limp mode and needed to try to pull over immediately. I have reported this issue several. Times. Ford has not been able to fix this issue. This car is not safe to drive. Please hold Ford accountable before someone gets severely injured or dies in a car crash from this known problem with the steering issues.

ODI #11526833POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the vehicle started jerking and failed to accelerate as needed. There were several unknown warning lights illuminated. The contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was diagnosed by an independent mechanic and the contact was informed that the transmission needed to be replaced. The contact was referred to the NHTSA Hotline to check for recalls on the vehicle. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.

ODI #11526542ENGINE AND ENGINE COOLING,POWER TRAIN,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough. The contact stated that the engine had misfired. The engine warning light was illuminated. The contact stated that the coolant level was low. The vehicle was taken to an independent mechanic who topped off the coolant. The contact also received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate mileage at the time of the failure was 45,000. Parts distribution disconnect.

ODI #11526316ENGINE

2014 Ford Escape titanium that has been having issues with coolant leaks and overheating. The first instance was in Dec 2022. The vehicle stalled while it was being driven at about 25-30 mph. The vehicle said that the coolant levels were low and the cars Engine heat level shot up. Checked the coolant level and it was full as I recently changed the oil and topped everything off. I towed it to Cortese Ford dealership in Henrietta and a appointment was set for about 4 days later. They said the issue was that the car was leaking coolant somewhere but they can’t find where, so our options were A.) use a pump process where they would pump air into the coolant system and see where the leak is or B.) reroute the entire coolant system and see if that resolves the issue. So I went with option B because it was the cheaper option and it costed about $996 dallors. About 3 months later the same issue occurred, car stalled, engines heat gage shot up but this time the coolant level was low even after a top off. I added coolant and the car came back but I still called Cortese to see if there was a bigger issue. Appoint was set for 5 days later and we took it there. They came back and said the issue was that one of the main heater hose was cracked and was leaking coolant, and that costed another $1000 to fix. Finally last Thursday, the car wouldn’t start up, the dashboard was saying the cars Engine was overheating and couldn’t be started. So I waited an hour later and tried to start it again, and it said the same thing. I drove it down to a local auto shop even with the warning to get it checked out. The mechanic checked the cars codes and we had 7 codes pop up. They were P0116, P050A, P050B, P050E, and P1299 and to my understand they all have to do with Temperature and overheating

ODI #11526324STEERING,SUSPENSION,WHEELSCRASH2 INJURIES

May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

ODI #11526338UNKNOWN OR OTHER,SERVICE BRAKES

Turned in the ignition. I heard air coming from the brake when i turned on the car. I then could feel resistance when pushing the brake after pushing to the floor. Brake booster fixed once and after a month. The air sound started again when not pressing the brake. I had to use my emergency brake to drive home from work.

ODI #11526373POWER TRAIN,AIR BAGSFIRE

Unknown- I purchased my Car in 2021 and I’ve had ongoing transmission issues since I purchased it. As of now the issues have gotten worse. I had the transmission recall repair done, but it did not fix the jerking way my car was driving. The repairs keep getting more costly and I don’t believe there’s an actual fix, but rather that this vehicle was sold with a faulty transmission. As of now I can’t drive my vehicle because last month there was a fire under my hood and it’s totally unsafe for me and my family to be in. Ford won’t take any responsibility but they’ve already had to buy back vehicles for settling them with bad transmissions. This is not new for them.

ODI #11526139STEERING

My daughter was backing out of driveway and said the steering was difficult to turn and felt locked. The steering assist fault came up on screen. She parked car and didn’t drive. My husband tried backing out of driveway as well and said the steering was hard to turn. He then put it in park and tried again and it drove fine.

ODI #11525788UNKNOWN OR OTHER,ENGINE

On May 27, 2023, I took my Ford Escape SE to dealership for service (mileage: 99742). I had Works Synthetic Oil Change, Mutli-point inspection, rotation of tires, coolant system cleaning, brake systems fluid exchange, spark plugs replaced, air filter replaced. Diagnostic for A/C. Total cost: $1005.90. Results from service: (1) Emergency flasher or hazard light button does not work. $199.95 Diagnostic fee to repair flasher/hazard light button. Due to cost of Diagnostic fee, repair to Emergency flasher or hazard light button was not conducted. (2) AC not working. Diagnostic Fee $199.95. AC leakage. Repair parts, YN*19* Refrigera10009G and BV6Z*19850*B Evaporato22105B cost $486.96 and labor fee 2150.00 + tax $171.40. Total Cost: $2808.36. Due to total cost, repair to AC was not conducted. (3) When replacing the spark plugs, oil was found in the valleys of the spark plugs. Unsure if the valve cover or something else that pertains to it is damaged or some other type of issues. Due to cost of diagnostic test ($199.00), service was not conduct.

ODI #11525331WHEELS

The contact owns a 2014 Ford Escape. The contact stated that after driving, there was an abnormal knocking sound detected. The contact became aware that the lug nuts were loosened. While driving at an unknown speed, the wheel detached. The contact stated that the studs had sheared off. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wheel bearings needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted or informed of the failure. The failure mileage was unknown.

ODI #11524518SERVICE BRAKES, AIR,ELECTRICAL SYSTEM

The contact’s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. Several unknown warning lights started flashing. The contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. The contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed that the ABS, the ABS module, and the battery voltage had failed. The vehicle had not yet been repaired and remained with the dealer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 53,000.

ODI #11523993FIRERELATEDFIRE1 INJURY

To: HTSA: We believe that our 2014 Ford Escape motor vehicle has a mechanical defect that caused it to catch fire while driving on the highway with our family inside. We are alive because another driver reported the fire in the car and we stopped and got out at the exact time before the car burned to the ground. We have a 22S43 Safety Campaign Notice for that vehicle. We are notifying you of what happened because we understand that the reason the vehicle caught fire was due to a mechanical malfunction that caused that horrible and shocking event, putting life safety at risk. So far we have not had support from anyone. We have lost our property and risked our lives by being the user of a defective Ford vehicle that placed our lives at imminent risk of death. The incident occurred on 04/02/2023 on street 2 km 203.1 Guayanilla Puerto Rico. I request your prompt attention in this matter so that you can investigate what is related to safety and the damage that caused this fire to burn the vehicle.

ODI #11523222STEERING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering with the power steering assist fault warning light illuminated. The contact stated that he was able to continue driving; however, the steering wheel was difficult to turn. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.

ODI #11522807BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was shifted into reverse, the rearview camera flipped upside down and displayed a distorted image. The contact stated that a message displayed on the screen "Unavailable". The vehicle was taken to the dealer where it was diagnosed; however, the contact was unsure what needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and transferred to the NHTSA Hotline. The failure mileage was approximately 74,000.

ODI #11522887ELECTRICAL SYSTEM

Back up camera at times is showing upside down view, sometime squiggle lines, and sometime a message that reads camera not available. I have become used to using the camera and rely on it for backing up in in parking lots and such. I grew up using the mirrors and can still do that but the camera give extra security. My vehicle has about 78,000.00 , the camera should not be acting up. I have taken it to the local dealer and got a large quote to replace it. I did see on the news last night about a recall on this issue, but my year model was not included. This started about eight months ago. I had no idea I could file a complaint until today after calling Ford directly and being transferred to National Highway Safety Division. I am always available if someone want to inspect my vehicle. I don't drive much, as you can tell a 2014 with 78,000 miles, but when I do i like to feel like I can rely on the safety features of my vehicle.,

ODI #11522596SEATS

The contact owns a 2014 Ford Escape. The contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. The contact stated that the seat could not be readjusted, leaving the driver in an uncomfortable position while driving. The contact stated that the failure had occurred on several occasions after starting the vehicle and while driving. The vehicle was taken to the local dealer who diagnosed that the electronic seat back recliner mechanism had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 72,000.

ODI #11522499TIRES,WHEELS

I would like to voice concern about the 2 pc lugnuts that Ford places on vehicles.They are not good & after doing some research & talking with other Suppliers and Companies regarding this matter, it is my understanding this is an ongoing issue that Ford continues to ignore. This is not safe. My tire had a slow leak in it. I took it to a local Tire shop who advised the Tire could not be fixed because the tear was in the sidewall. They also advised the lugnuts were swollen & in terrible condition & then went on to show me the lugnuts & educate me on the design that Ford has. The reason for the terrible condition is likely because the nuts have to be beaten off unless the work is done at Ford, as they have special tooling & capabilities to deal with the nut. He also advised, instead of recalling, Ford opted to come out with a special tool or tooling that is specific to only their Dealers. Not ok. Not all people want to use Ford for their tire needs. Nobody should ever take one opinion at face value. I went to another local tire shop to make sure the info I was given about my tire AND the lugnuts was correct. However, when I went, I made no mention that I already had the first opinion, nor did I share any of the info with the 2nd Company. Same information was repeated to me, both about the lugnuts & my tire. Very concerning on the lug nuts & I now believe this to be accurate. This place felt so bad for me & for the condition the nuts were in, that they put gently used ones on 1 of my tires, free of charge, just because they had the tire off to look at it & knew the Ford ones were total "garbage". As of today, I went to my local Ford dealer for a tire rotation & oil change. Low & behold, they mention all of my lug nuts are swollen & that I need new. I voiced concern to the Service Manager about the lugnut information. He & the Service Advisor both advised that yes, this was an ongoing complaint & it was bad for them too. This is ridiculous & i complained to Ford also.

ODI #11521800STEERING,POWER TRAIN,ELECTRICAL SYSTEM

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.

ODI #11520938ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, a message indicating that the coolant level was low was displayed. The check engine warning light was illuminated. The contact stated that she had been adding coolant to the vehicle weekly; however, the failure persisted. Additionally, the contact stated that the vehicle failed to start after several attempts. The contact was able to restart the vehicle; however, the failure recurred intermittently. The vehicle was taken to the dealer, where a heater hose was installed; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #3 and the pistons. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11520564UNKNOWN OR OTHER,ENGINE

While driving down the road a warning pops up on the dash that says "High Engine Temperatures. Please Stop Safely" Had to have the car towed because it got stuck in Limp Mode and would not drive. Had the codes read and it comes up with code P1299 which says Cylinder Head Overtemperature Protection Active. Car stays in Limp Mode and is undriveable until code is cleared with a code reader. Happens several times over and over again within a 30 minute drive.

ODI #11520565BACK OVER PREVENTION

Anytime car is shifted out of Park or into Reverse, it pops up with a message on the dash saying the Parking Collision isnt working and the back up camera doesnt come on and the backup sensors no longer work either.

ODI #11520566UNKNOWN OR OTHER,ENGINE

While driving 30 minutes home from work, High Engine Temperature Warning popped up and stuck car in Limp Mode 20+ times. Had to use a Code Reader to clear the code P1299 that says Cylinder Head Overtemperature Protection Active in order to get car to drive home. Meanwhile it was leaking coolant, car went thru 1.5 gallons of coolant during that time frame.

ODI #11519748STEERING

Steering assist failure

ODI #11519392ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated, with the engine overheated message displayed. The contact pulled over, and the vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

ODI #11519484WHEELS

Swollen lug nuts reported at 19,100 miles.

ODI #11519024UNKNOWN OR OTHERFIRE

While driving down the road my Ford escape lost most of its power while still in drive and running (was running at roughly 6000-7000rpms but going no faster than 15 MPH, when after about a mile of this it completely died, lost any ability to brake or steer, then the engine started smoking very bad and within seconds we saw flames coming up onto the windshield from under the hood. within about 10 minutes the entire car was engulfed in flames and totally destroyed/melted/burned.

ODI #11518835LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated his daughter-in-law received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated she took the vehicle to the local dealer and had the recall remedy performed. The contact stated that the rear passenger’s side door opened independently. The contact called the local dealer and was informed to take the vehicle to a closer dealer in his area. The contact took the vehicle to a second local dealer; Champion Ford Edinboro (11941 Edinboro Rd, Edinboro, PA 16412: (814) 734-1616), where it was diagnosed with needing the rear passenger’s side door latch to be replaced; however, the dealer had not received authorization from manufacturer to service the vehicle under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the recall repair had been completed back in 2017. The failure mileage was approximately 50,000.

ODI #11518847STEERING

on numerous ocassions recently the power steering has become disabled and/or unresponsive i am getting a steering assist light when it happens it is intermittent and i fear it will occur at high speed resulting in injury or death

ODI #11518215ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was stationary, she became aware of a coolant leak. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.

ODI #11518031POWER TRAIN

I pulled into the parking lot of my employment. I put my vehicle in park. I went to turn the vehicle off and when I did the dash light came on saying it was not in park. It stated that it was in S. I do not use sport mode. I then called the local dealership. I learned it was a recall on the shifter bushing. They called a tow truck who came out and picked it up. The tow driver stated it was in fact the bushing was damaged/missing. He manually put it in the gears so that he could load it and took it to the dealership. They fixed the recall and are waiting to hear if the tow fee is covered under the recall so that I can go pick it up.

ODI #11518120POWER TRAIN

Transmission failure. Problem confirmed by dealer and two other certified mechanics, in 2022 and 2023. No warning lights or messages given on dashboard. Technicians found codes when vehicle was scanned. Problem only become noticeable when driving vehicle by then it was to late. Transmission would not shift properly coming to stops and trying to accelerate after stops or very minimal speed slowing or accelerating. This occurred on interstate and local driving. First occurrence was December of 2021at around 68,000 to 70,000 miles. Had transmission repaired and was told by mechanic they were problematic and it was a design flaw. Dealer admitted to problematic issue also. Second occurrence was March of 2023 with 77,000. I am currently trying to decide what to do. It is currently available for inspection. I made a formal complaint against Ford to the BBB in 2021 about this issue and they would not offer any assistance. I will make another complaint as of April 2023. I will no longer buy any Ford products.

ODI #11518158STEERING,ELECTRICAL SYSTEM

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

ODI #11517766ENGINE

The low coolant warning light came on a few times, top off coolant and took car to dealer for service and diagnosis. The service performed test and did not find leaks or damage. After a few times with not findings the engine light came on while driving and the vehicle had misfire. Contacted the dealer and the vehicle was diagnosed with coolant into the engine cylinders witch caused the misfire. According to service the engine has to be replaced and the car is not drivable. Based on research, this is a problem many costumers had to deal with.

ODI #11517603ENGINE,ENGINE AND ENGINE COOLING

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 17V-209. THE CONSUMER STATED WHILE DRIVING AN 1.5 HOURS TO THE BEACH BACK AND FORTH THE VEHICLE STOPPED ACCELERATING AND THE VEHICLE TO A FORD DEALERSHIP. THE MECHANIC STATED THE ENTIRE ENGINE HAD TO BE REPLACED DUE TO A CRACKED ENGINE AND OVERHEATING.

ODI #11517417FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated that on multiple occasions while driving approximately 20 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was veered to the side of the road and was able to restart after several attempts; however, on two separate occasions the vehicle failed to restart. The vehicle was taken to an independent mechanic but there was no failure found. The vehicle was then towed to a dealer where there was no failure found. The vehicle was not repaired. The contact believed that the vehicle was included in NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) and 15V005000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 68,000.

ODI #11517203POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

It seems like my transmission kicked out on me in the middle of a busy intersection. Now my car is stuck at work while I figure out where to take it and how to pay for transmission repairs.

ODI #11516852POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while the transmission was shifted into drive(D) or reverse(R), the vehicle was shaking. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

ODI #11516940ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while exiting a parking lot, the vehicle started overheating with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline. The failure mileage was 86,000.

ODI #11516653POWER TRAIN

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES.

ODI #11516718ENGINE

I see there was a previous recall on the ford smaller eco boost engines. I am having the same issues with coolant leaks and head gasket. Not only me but hundreds of other owners have having the same exact issue of coolant leaking and head gasket going bad.

ODI #11516721UNKNOWN OR OTHER,ENGINE

Car is burning and leaking coolant dude to faulty head gasket and engine over heating. Engine also stalls out when slowing down and shuts off. I see multiple people are having the same issues. This has been a on going thing I took it to the shop to have coolant leak fixed and it still has reoccurred.

ODI #11516330ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Upon inspection, the contact determined that cylinder #3 was misfiring. The contact stated that after removing the spark plug, it was discovered that coolant had leaked into cylinder #3. The local mechanic was contacted and informed the contact that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000.

ODI #11516369ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while attempting to operate the heating system, the vent displayed cool air. The contact then stated that she noticed that every three weeks, she had to replace the coolant back into the radiator. No warning lights were illuminated. The vehicle was taken to the dealer where the vehicle had not yet been diagnosed; however, the contact was informed by the dealer that coolant had leaked from an unknown location of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

ODI #11515976UNKNOWN OR OTHER

My transmission went out on my vehicle in January 2022, I took it to a transmission shop in the town I live in and had a rebuilt transmission put in it. I paid for everything and was told by the owner the the transmissions on these are junk and and Ford knows this and does nothing about it, I did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. Then a recall came out for the transmission to be fixed, I took my vehicle in to be fixed and I was told by a Customer Service person with Ford, I could send in my paperwork to be reimbursed. I sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. I had all my paperwork submitted to them regarding this issue. I think this is so unfair that they knew this and won't do anything about this. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11515602ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start as needed. While driving at various speeds, the vehicle stalled with unknown warning lights illuminated. The vehicle was taken to the local dealer and an independent mechanic, and the contact was informed that anti-freeze was intruding into the engine. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer who provided an unknown diagnosis. The vehicle was not repaired due to parts being backordered. The manufacturer was not contacted. The failure mileage was approximately 86,000.

ODI #11515654ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated, and the vehicle started to overheat. The contact was able to pull over on the side of the road and noticed that the coolant level was low. The contact added more coolant and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 140,000.

ODI #11515454ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 160,000.

ODI #11514742ENGINE

Car was taken to shop and advised there where engine issues. Took it to an authorized dealer and was advised it was a heating hose issue. Took it back in and after 2 weeks we were told it needed an engine. The car is constantly leaking coolant which has spilled onto the engine and could cause a fire while driving. Ford will not help with any repairs. Vehicle has been in the shop for 5 months

ODI #11514839ENGINE AND ENGINE COOLINGFIRE

The contact owned a 2014 Ford Escape. The contact stated while driving 45 mph, he noticed smoke exiting from the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exited the vehicle safely. The contact opened the hood and saw fire located around the engine. The contact stated a bystander attempted to extinguish the fire but the vehicle was engulfed in the fire. The fire department extinguished the fire but no fire report was filed. The contact stated the police officers did arrive at the location and deemed the vehicle a total loss but no report was filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The vehicle was towed to the tow yard. The vehicle was not diagnosed. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.

ODI #11513371POWER TRAIN

Transmission Yes, you can inspect it upon request. Our whole family was in the car, on a main road, we were all at risk It has been confirmed it’s the transmission. Insurance is aware. We were unaware of any problem, no lights on dash. Driving on a main road and the car just stopped working. We had to coast to a space place to stop. And then the car didn’t move forward or backwards.

ODI #11513448STRUCTURE,UNKNOWN OR OTHER

The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was replaced under warranty a few years after purchasing the vehicle. If a child were behind the vehicle there would be no way to know looking over your shoulder, as you could only see them on camera. The only warning or indicator of the camera failure is a black screen with a message that you need to contact a service professional.

ODI #11512601STEERING

While driving the vehicle randomly het steering assist fault service required and goes immediately into limp mode. This is very dangerous and you need to try to pull over immediately, because the car loses power immediately. This is my teenage drivers car and she can no longer drive it. We are to scared she will get into an accident. Please make Ford do something with a recall for the steering assist issues in these escapes

ODI #11512631ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the message "engine overheating" had displayed before the vehicle began to shake and vibrate. The vehicle was towed to the local mechanic who diagnosed that the engine coolant had leaked into the engine cylinder one and that the engine was severely damaged and needed to be replaced. The local dealer was notified of the failure and confirmed the engine would need to replaced for the failure noted by the independent mechanic. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 25,000

ODI #11512393FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated that when idle for long durations the vehicle would pulse as if it wanted to turn off. The short pulses eventually turned into actual stalling. The vehicle would stall after the fuel was placed in the vehicle as well. The contact would have to restart the vehicle. While driving at various speeds the vehicle would display hesitation as if the fuel was not circulating properly and or the transmission was not shifting properly. A warning light had illuminated indicating sntact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The contact took the vehicle to another dealer where they were told that their failure was related to NHTSA Campaign Numbers: 15V005000 (Fuel System, Gasoline ) and 14V525000 Fuel System, Gasoline) however, their VIN was not included. The manufacturer was made aware of the failure and directed the contact to NHTSA. The approximate failure mileage was unknown.

ODI #11512409BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera was intermittently inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that an unknown software needed to be updated; however, the vehicle was not repaired. The contact stated that the failure recurred and that the rearview camera was displaying the image upside down. The vehicle was then taken to Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), who confirmed the prior dealer's diagnosis of replacing the software. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN and was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 118,000.

ODI #11512231ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the coolant level warning light illuminated. The contact pulled over and checked the coolant level and noticed that there was coolant in the coolant reservoir. The contact stated that after resuming driving the coolant level warning light illuminated, and the vehicle stalled. The contact added more coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that the water pump needed to be replaced. The vehicle was repaired, but the failure continued. The manufacturer was contacted, and the manufacturer stated that there was no recall on the vehicle for the failure. The failure mileage was 150,000.

ODI #11512245ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH, the engine coolant level low and high temperate warning lights were illuminated with a message to pull over displayed. The contact pulled over safety. The contacted added more coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that the cylinder head assembly needed to be replaced. The contact was also informed that the vehicle was already serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 122,664.

ODI #11511505ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started to malfunction. Additionally, the contact stated that the audio panel, the radio, and the hands-free communication device failed to operate as designed. The dealer was notified of the failure and the contact was informed that the APIM may need to be repaired however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 97,000.

ODI #11511523ENGINE

The contact’s mother owns a 2014 Ford Escape. The contact stated that while driving at approximately 5 MPH, the vehicle stalled. The vehicle was towed to a dealer where there was no cause for the failure determined. On another occasion, the contact stated that while driving 40 MPH, the vehicle stalled. The contact stated that the vehicle was pulled over to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that the vehicle was towed to an independent mechanic where it was diagnosed with a cracked engine block. The vehicle was not repaired. The contact stated that the coolant temperature and engine warning lights were illuminated. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

ODI #11511167POWER TRAIN

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS OF THIS VEHICLE.

ODI #11510331POWER TRAIN,STEERINGCRASH

The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police report was filed. The vehicle was towed back to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

ODI #11509832POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that the transmission was slipping between gears and making a grinding sound. The vehicle was taken to the dealer who diagnosed that the transmission had failed and needed be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the control module needed to be replaced. The manufacturer referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.

ODI #11509770ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and steam was coming from the engine compartment. The contact stated that a fluid leak was seen underneath the vehicle while parked. The coolant reservoir was refilled. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact made the mechanic aware of the failure, and the vehicle was diagnosed, and it was determined that the engine needed to be replaced because of coolant intrusion. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,830.

ODI #11509595LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the passenger attempted to open the front passenger’s side door and after the door was unlocked, the outside door handle detached. The contact stated that the door latch was causing an issue with the inside passenger’s side door handle. The vehicle was previously repaired under recall. The contact stated that immediately after the first recall repair was performed the failure occurred. The vehicle was inspected by an independent mechanic and the contact was informed that the door latches needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 105,000.

ODI #11509251ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact was informed by the dealer that a coolant sensor would be placed inside the vehicle to remedy the recall. Since the recall, the coolant warning light would frequently appear on the instrument panel. The contact was then informed by the dealer to frequently replenish the engine coolant, no further inspection on the vehicle was performed. The contact then took the vehicle to an independent mechanic where he was informed that coolant had leaked into the oil. The manufacturer was also notified of the failure and the contact was informed that he may be reimbursed for the cost of repair if the failure led to a recall. The vehicle was not repaired. The failure mileage was approximately 75,000.

ODI #11509011SUSPENSION,UNKNOWN OR OTHER

I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape Titanium. I recently got my rear shocks replaced through Goodyear in Bartow, Fl. about 2-3 weeks ago & had to return to Goodyear again 3 different times in this month of February of 2023 to tighten up the rear passenger side. I'm told by mechanic techs at Goodyear that it appears I might be having "control bar" issues on this 2014 model & it being NOT the rear shocks after all. But I'm having to replace the front end with new struts as well. I feel it is neccessary to let anyone having the same issue with the suspension on my 2014 Ford escape needs to investigate this!

ODI #11508489POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. There was a clunking sound while shifting into gear. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

ODI #11508572POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

UNKNOWN SSM 48397 SSM 48397 - 2013-2015 Fusion/MKZ/Escape/MKC - 1.6L GTDI, 1.5L GTDI, Or 2.0L GTDI With DTC P00C6, P0087, P008A, P008B, P018C, Or P018D - FLP Sensor Available Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fuel Low Pressure (FLP) sensor, the sensor is available without the need to order the entire fuel line assembly. The FLP sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the PCM so the Fuel Driver Module can be controlled accordingly. The FLP PID can be viewed in the Datalogger and then compared to a manual pressure gauge per pinpoint test HC in the PCED to validate the sensor is working properly. The Fusion/MKZ catalog has been updated to show the sensor availability.

ODI #11508577POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was jerking occasionally while shifting gears. The failure occurred while driving at various speeds. The failure occurred approximately 10 times within 6 years. There was no warning light illuminated. The contact had the vehicle towed to the dealer and was informed that the transmission failed due to a fractured and detached torque converter. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

ODI #11508236STEERING

Received a message on dashboard about a steering assist fault all of a sudden. The steering wheel is hard to move.

ODI #11507577STEERING

Car was in perfectly good condition around 75,000 miles. but the power steering gave out in the middle of driving on the highway. I first noticed it becoming a bit harder to turn the wheel but within an hour it became almost impossible to turn. Was charged $2,500 to fix since I was told it was an electrical problem. I did get a notification on the dashboard that there was a "power steering assist failure" or "steering fault."

ODI #11507168ENGINE,FUEL/PROPULSION SYSTEM

This is ongoing issue that Ford is aware of, has been addresses by previous recall related to thermostat sensor. However this does not fix the issue that the car over heats loses all coolant automatically shuts down when driving. This car has been been serviced beginning in 2019 to now with the same problem. Yes all receipts, mileage diagnosis etc have been maintained. I have had hoses replaced 3 times am now on the 4th time (Just 6 weeks later). Car overheated on I294 tristate had to be towed 30 miles December 2022. Currently have my 2nd open case with FORD as they know the ECO boost is a major cause and are facing several class action lawsuits they disregard the fact that someone will be killed by their irresponsible disregard of the known problem. Well into the thousands to address a bandaid and not fix the root cause of the engine/hose/coolant overheating problems

ODI #11507180ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs. The vehicle was repaired but the failure persisted. The contact called an independent mechanic and was informed that the fuel injector was faulty. The contact added fuel injector cleaner, but the failure persisted. The vehicle was taken to the local dealer where it was determined that antifreeze was leaking into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 78,000.

ODI #11506932SERVICE BRAKES,ENGINEFIRE

I was driving on I95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. I had to veer off of I95 as far as I could with my breaks or gas working. Within 2 minutes my car was in complete flames. I was able to get my daughter and I out in time but everything in the car was demolished. Ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. The value of the items in the car totaled more than $5,000. My husband and I were forced to sell our other car in order to afford to buy a new car. Both of our cars were paid off.

ODI #11507008SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

ODI #11506360POWER TRAIN

The gear shifter bushing separated from the transmission and would not engage the transmission. The car, luckily, was in Park. There was a previous recall in 2018 that supposedly fixed this problem, but I now have the car at Ford trying to get the issue resolved. It appears this same problem is being discovered on later model Ford Escapes and other models. Here's an excerpt of the recall from the Ford site: DEARBORN, Mich., July 18, 2018 – Ford is issuing two safety recalls in North America. Details are: Select 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. Ford is issuing a safety recall in North America for approximately 550,000 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to “Park” and remove the ignition key, while the transmission may not be in “Park,” with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.

ODI #11506264POWER TRAIN

Wife was driving car and just stopped going up a hill. Car was on and transmission was in drive, but when she pressed accelerator, it would Rev up but not go anywhere. Had to be towed home. This is an ongoing problem with the transmission in these models. I have no idea why there has been no recall. This is extremely dangerous. Please make Ford recall these transmissions. They are already being sued for the same transmissions in other vehicles. Thank you

ODI #11506270ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, there was significant white smoke coming out of the exhaust pipe. Additionally, the message "Engine Power Reduced" was displayed. The contact pulled into a gas station and verified that the engine oil and coolant level were normal; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder head gasket was leaking coolant into the engine. Additionally, the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) since the VIN was not included. The failure mileage was approximately 110,000.

ODI #11505979ENGINE

Fumes from Car inside cabin Why is this not a recall This is not the only model doing this This needs to be addressed

ODI #11506025POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the gear shifter was hard to shift. The contact stated that while driving at various speeds, the transmission was slipping out of gear. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the cause of the failure was not diagnosed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) the vehicle was taken to the dealer for the recall repair however, the dealer informed her that the vehicle was not included in the recall. The manufacturer was not notified of the issue. The failure mileage was unknown.

ODI #11505800ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, after shifting the vehicle into drive, the engine started to overheat and went into LIMP Mode. The check engine warning light and the low coolant warning light were both illuminated. The contact took the vehicle to a certified mechanic who stated that the exhaust from the coolant was getting into the engine, causing a fracture in the head gasket. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 56,000.

ODI #11505194BACK OVER PREVENTION

The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.

ODI #11505015FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. The contact was able to restart the vehicle; however, the failure recurred. Additionally, the vehicle stalled after refueling. The vehicle was taken to an independent mechanic, who retrieved the error code: P0456 (Evaporative Emission Control System Leak). The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 86,000.

ODI #11504388BACK OVER PREVENTION,EQUIPMENT

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

ODI #11504469ENGINE

The motor blew out on e-way at 70 miles hour in middle lane and was stuck there almost getting hit for over hour this is second 1.6 ecobosst motor thats been put in from ford first blew out at 32000 miles this one has 61000 miles both times regular oil changes on time and never ran low very dangerous for this to happen twice already

ODI #11504541BACK OVER PREVENTION

The back up camera work”sometime doesn’t work. When it will not work it will all the sudden go black screen, or reverse the image on the screen (Everything is upside down) or will go black with glitching lines.

ODI #11504188POWER TRAIN

Extremely dangerous: car is stalling while driving. Typically, this issue occurs when starting my vehicle and pulling out into the road. Majority of the time this has occurred in smaller/neighborhood streets without much traffic. However, there have been a few times this has occurred when pulling out into traffic, or worse: trying to make a left and being stuck in on-coming traffic. This issue has been on-going for over a year (date of the first occurrence reported below), but is very intermittently occurring. I have taken my vehicle into a mechanic and Ford certified dealership, and no codes show up. I’ve left my car with the dealership to attempt to recreate the issue, and they’ve been unable to. This has occurred at least 50 times by now. I’ve found plenty of forums of reports of the same issue occurring. One reference with hundreds of comments of people searching for answers how to fix the issue: https://www.fordescape.org/threads/engine-stalling-or-cutting-out-while-driving.22274/ Luckily, I have been fortunate to not have had an accident occur because of this malfunction…yet. There has never been a recall for this issue, and Ford should be held accountable. This is a very dangerous hazard!

ODI #11503332STEERING,ELECTRICAL SYSTEM

Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.

ODI #11502851ENGINE

The contact owns a 2014 Ford Escape. The contact stated that upon turning off the vehicle, she noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

ODI #11501560ENGINE,FUEL/PROPULSION SYSTEM

The vehicle stop while driving I took it to the dealership they can’t figure out the problem this vehicle is very dangerous

ODI #11501633POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that after starting the vehicle and shifting from the park, the transmission shifter became stuck and could not be moved. The contact stated that the failure occurred after shifting to drive(D) and reverse(R). The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 140,000.

ODI #11501182BACK OVER PREVENTION

Backup camera fails intermittently. Sometimes there will be a significant delay after shifting into reverse before the camera will appear. Camera may appear for a moment then the screen will go black and say Camera not available - contact your dealership. I have not been able to determine cause or related variables.

ODI #11501328ENGINE

Once the car is heated up and warm enough to drive it doesn’t want to go, it doesn’t shift correctly and it kicks back hard when shifting. Cylinder 3 keeps misfiring I had to replace it 3 times in the past 2 years, power to the windows aren’t as strong and the heat doesn’t come out as warm.

ODI #11500456ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the vehicle had previously stalled and was taken to an independent mechanic, where the spark plugs, and coils were replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving approximately 55 MPH, the vehicle went into Limp Mode with the "High-Engine Temperature - Stop safely" message displayed, and the battery warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed that there was a crack in the cylinder head of the engine. The vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 138,000.

ODI #11500547ENGINE

My 2014 Ford Escape titanium model has been diagnosed by Stamford Ford in Stamford CT as basically being totaled due to coolant which leaked into the engine. The cost they quoted to replace the engine is $10-11k. But no one would put that kind of money into an 8 year old Ford. The car has only ever been serviced at Stamford Ford Lincoln where it was purchased. Every oil change. Every service Every maintenance was done at this dealership. I had just paid them $1500 for new tires and new spark plugs. Interestingly they told me to replace the spark plugs on the recommended maintenance schedule but there was absolutely nothing wrong in the spark plug system. A mont later the front passenger side bulb went out so I took it right in and they said changing the bulb didn’t solve it so they had to replace the entire modular piece for about $600. I paid that. The next morning there was fluid leaking from my car. I drove right back and was told the soonest they could get me in to evaluate that was Jan 9. I had no choice but to take that appointment. In retrospect it was prob an engine coolant leak The coolant container/system is right behind that large modular headlight part which they said took a lot of labor and time to get in and out. Best explanation is that they damaged it or loosened some connection in the coolant system which caused a leak and then totaled my engine. However Stamford Ford owner Dominick Franchella is not taking any responsibility and instead says Ford 2014 Escapes are notoriously prone to coolant leaks and engine destruction for many years now. Ford takes no responsibility for their design/failure and has never issued any solutions. A recall of some cars (not mine) simply installed a coolant level reader so owners would know that their coolant level was dangerous. No fix.Ford was able to persist in selling these flawed cars which are extremely dangerous. And the incredible expense. So I just spent $2000+ and I now have NO CAR. Ford needs to reimburs

ODI #11500286FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford Escape. The contact stated that after parking the vehicle, the vehicle could not immediately be restarted. Additionally, while driving at various speeds, the vehicle shook and vibrated abnormally before losing motive power and stalling. The vehicle was taken to the local mechanic who replaced the fuel pump, fuel pressure sensor, bypass valve, and crankshaft sensor; however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 86,000.

ODI #11500117LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact took the vehicle to the local dealer and was informed that NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) would be also serviced. The vehicle was repaired under both recall campaigns. The contact stated the following day after the repairs were completed, the front driver’s side door latch failed to close properly. The contact also stated that the front driver’s side door opened independently while driving. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was 122,358.

ODI #11499818ENGINE

Coolant Leaked into engine cylinders causing engine to seize on road. My daughter driving the car. Now being told we need a new Engine. I contacted Ford Customer Service was advised there is a recall for this issue but it is VIN specific and I needed to contact NHTSA to get the VIN added...(VIN# [XXX]). Please advise...this is both a safety and poor customer support issue [XXX]([XXX] or [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11499655FUEL/PROPULSION SYSTEM

I have twice repaired a canister purge valve and the line that goes with it. I am having to replace it a 3rd time from the same problem that is a recall in the Ford Focus with the same engine. The first thing it does is not start after putting gas then the engine light comes on which caused me to be stuck at the gas station. I have the receipt for the 2nd time it was repaired and the parts were purchased from Jordan Ford in San Antonio both times and I'm going to have to purchase the parts again plus the repair. This should be a recall as other people who own the same Escape have the same problem.

ODI #11499101POWER TRAIN

I was driving my 2014 Ford escape and it was cold temperatures but I came to a stop sign and when I went to go it was like I was in neutral it would not move it had never done this before and I was pushing the gas and the engine just raced. I turned the vehicle off and restarted and it went like nothing had happened. But as I'm driving it started slowing down and like it was stopping but it was still running, I continue pressing the gas showed I had 6000 rpm and was only going 31 mph, started jerking and I pulled over shut the engine down and repeated it again until I was able to reach my destination. I tried moving my vehicle and it didn't want to move shut it down about 6 times and restarted and eventually able to get it to move but am afraid to drive because it has never done that and I was in A LOT OF TRAFFIC with no warning of any issues.

ODI #11498969POWER TRAIN

Vehicle stopped driving while on highway. Transmission will not go in gear. Have had the bushing checked and it is good. The Vehicle only has 117,000 miles. Serviced regular. Ford has no remedy. Have reset the ecm and it will drive for a little while and then stop working.

ODI #11498588ENGINE AND ENGINE COOLING,FIRERELATEDFIRE

The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the low coolant warning light was illuminated. The contact then pulled into a gas station and turned off the vehicle. The message "High Engine Temperature. Stop Safely" was displayed. The contact stated that her husband who was following her at the time also pulled into the gas station and opened the hood of the vehicle. The contact's husband saw flames coming from the engine compartment. The contact was able to extinguish the fire by pouring soda on the flames. There were no injuries sustained. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 17V209000 (Engine And Engine Cooling). The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up on the case. The failure mileage was approximately 111,344.

ODI #11498378ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to turn off the vehicle, the START/STOP button was pressed but the vehicle failed to respond. The contact stated that the instrument panel turned off however, the engine was still running. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the engine continued to run for two hours. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

ODI #11498103POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact rolled the vehicle to a stop. The vehicle was not drivable. The contact towed the vehicle to the local dealer where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) in June 2022 after the repairs were completed. The manufacturer had been informed of the failure. The failure mileage was 139,499.

ODI #11498165STRUCTURE

If the rear door (both passenger and driver side) is closed in an aggressive way (such as a child closing a door as hard as they can) the plastic paneling on the door can be "dislodged" sliding down and jamming with the metal door frame making the door unable to open from either the inside or outside. In the event of an emergency, the door would not be able to be opened leaving a child or passenger trapped in the vehicle. A jolt from a low speed crash (not directly on the door) could cause the door plastic to dislodge causing the door to jam leaving children or passengers in the back unable to exit the vehicle safety. The issues has been reproduced only by myself, that I am aware of; (first happened on drive side and then reproduced on passenger side) and could most likely be repeated on similar models preforming repeated aggressive door closes. This issues was brought to a certified Ford dealer and they made notes in the repair that the plastic was dislodged wedging with the metal door frame. The only warning signs were screws falling off the door panels and the plastic separating from the door through normal use and driving.

ODI #11497630POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the gear shifter failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 174,913.

ODI #11496993ENGINE,ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced due to piston #3 being fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 42,987. The consumer stated the vehicle was taken to Mike Castrucci Ford-Lincoln, but no repairs were made to the vehicle.

ODI #11497012ENGINE

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO ILLUMINATED ENGINE LIGHT.

ODI #11496755POWER TRAIN

Vehicle would shift hard. Eventually the vehicle would rev rpm's but not shift into 1st gear and engage. There was no warning light. Initially the vehicle's gas pedal would depress without driving. Slowly the vehicle would creep into 1st gear but not drive faster than 2 mph. Turning the vehicle off and on and waiting 5 minutes allowed the vehicle to drive for a short time. The vehicle completely stopped shifting and had to be towed. Ford Dealers said they couldn't get the car in for service for over a month. This is my only vehicle. I need to get to work. I've had to rent a vehicle for over 5 weeks. An independent transmission shop is putting in a remanufactured trans for $4,700. The vehicle had trans failure at 122,000 miles. This trans shop had 4 other Ford Escapes in for transmission replacements; all were the body style of my 2014 Escape SE. There are many transmission complaints with the 2014 Ford Escape body style car. Please force Ford to recall and repair/reimburse for this awful transmission.

ODI #11496567POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that he had experienced several failures with the vehicle. The vehicle was taken to a local dealer, where an unknown software update was completed; however, the failure recurred. The contact stated that while he was driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to an independent mechanic, who recommended that the vehicle be towed to the dealer. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that the check engine warning light was illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.

ODI #11496092FUEL/PROPULSION SYSTEM

There is already an NHTSA Campaign on this specific issue: It is ID: 15V005000. My specific vehicle was manufactured at the Louisville plant in June of 2014 so just a month following the Ford Escape covered under this specific recall mentioned above. The car just stalls or shuts off completely. It does it inconsistently. It may do it while parked. It may do it while driving. It did it 3 times yesterday, but it may not do it again for another 2 weeks. I have taken it to 2 mechanics that tell me that there are "no codes" coming up on code readers so they do not know what to repair. I just happened across the information on the recall for the fuel pump mentioned above. The more I read about it, it absolutely sounds like the same thing going on my my 2014 Ford Escape that was manufactured the very next month in the same plant. My college age daughter drives this vehicle to and from school so I am VERY concerned. Is there a way to check the actual fuel pump number or something to see if it was one of the defective fuel pumps? We are meeting with the mechanic today to see about having the fuel pump replaced.

ODI #11495926ENGINE

while running car suddenly looses power and several engine lights come on, car does not accelerate becoming dangerous on the highway. Needed to pull over and turn the car off, wait a few minutes and turn it back on and then it works fine until the next episode. This is happening all the time and Ford Dealership can not find the problem. Ford Dealership mechanic drove the car and it happened to him while driving, replaced parts for about $1800 and the car is still doing the same thing! I have read blogs from many years ago and there are many Ford models with the same problem. I don't understand why there is no recall for this

ODI #11495658ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message low coolant was displayed, and the engine temperature started overheating. After adding more coolant to the reservoir, the failure later reoccurred. The vehicle was taken to the local dealer who diagnosed that engine coolant had leaked into the engine cylinders. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.

ODI #11495442STEERING

At mileage 56,449 alert came on "steering assist failure" and I had no power steering. I drove directly to Coconut Point Ford in Estero, Fl. 10/31/2022. Part was on backorder throughout the U.S. I was able to pick up my repaired auto on 11/18. Forums have mentioned multiple issues with this model with power steering but as of yet no recall for the 2014 Escape. Total bill 3,250.17 and 350.00 car rental.

ODI #11495294ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that upon starting her vehicle, a coolant level low message was displayed on the instrument panel. The contact had taken the vehicle to four separate independent mechanics who were unable to diagnose the failure. The contact then took the vehicle to a dealer where the mechanic discovered that coolant had intruded into the engine cylinder and led to engine failure. The manufacturer was notified of the failure and informed her that there were no recalls on the VIN. The vehicle remained unrepaired and in the possession of the dealer. The failure mileage was approximately 70,000.

ODI #11495308ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start. The contact was able to jumpstart the vehicle; however, the failure had been reoccurring. The contact stated that the failure persisted moments after jumpstarting the vehicle. The contact stated that the battery was replaced with the assistance of her cousin; however, the failure persisted. The vehicle had to be towed several times due to the failure. The anti-theft warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

ODI #11495155POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was being repaired under NHTSA Campaign Number: 22V413000 (Power Train), the mechanic at the dealer found additional failures to the transmission and stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 86,000.

ODI #11495187POWER TRAIN

After accelerating from a stoplight on a 55mph four lane highway, a thud noise came from under the hood, the RPMs went all the way up, and my car started accelerating and lurching forward before finally falling to a cruise. The gears shifted in a wild manner for 15 seconds while the car continued to cruise and I tried to slowly accelerate to keep up with the speed of traffic. I was able to pull into the right lane of the shoulderless road, turn off and exit the vehicle and get myself to safety. The road has lots of industrial facilities, so lots of trucks and commuters alike, so while standing there waiting for the local PD there were several close calls with people slamming into the back of my stopped and stalled out car. Had the car in front of me rapidly decelerated while my car was mysteriously accelerating, I could have easily rear ended them. Further, with my car stalled out in the middle of what is a shoulderless busy highway, there was a huge opportunity for either me or somebody else to have been involved in a tragic crash involving a disabled vehicle. My car was towed to a repair shop nearby and they were able to replicate the result. They advised to take it to a Ford dealership which is where I had it towed next. The dealer confirmed the torque converter failed and caused debris (metal fragments) to enter and essentially destroy the transmission. Police helped keep my vehicle and I safe with their lights and helped me push my car to the nearest cross street to wait for a tow truck. They did not investigate the issue, but one independent mechanic and the Ford dealership service tech did. There were no warning lamps, engine lights, or other symptoms prior to and during this event. Only after I stopped in the middle of the road did the standard check engine light come on. The torque converter issue is known by Ford after speaking to their corporate "Customer Care" team, and I (and others) are lucky to have avoided serious injury/incident

ODI #11494655ENGINE,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION

First, my car had not a drop of antifreeze after driving two hours. Secondly, a week later, I was driving home routinely and began to drive forward when my car’s RPM’s went up very high and the car would not move as I was on a busy highway. Strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. So although we he car was in drive it was not shifting. I turned the car off and on. Then the car did the same thing again and a message stating “transmission service” appeared on the dash board. I had to jump out of the car and run to the side of the road for safety as I broke down on a busy highway near my home. It was very scary.

ODI #11494730STRUCTURE1 INJURY

The contact owns a 2014 Ford Escape. The contact stated that as her husband grabbed the front passenger's side assist grab handle to adjust himself in the front passenger's side seat, the grab handle fractured and separated from the vehicle. The contact stated that the failure reoccurred while her husband was grabbing the rear passenger's side grab handle to exit the vehicle. The contact stated that her husband fell on the ground and sustained a sore right ankle and bruises on and above the knee of the left foot. Additionally, the contact's husband sustained back pain. The contact's husband had not sought medical assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 162,000.

ODI #11494768ENGINE

coolant leaked into the cylinder causing a misfire and resulted in me having to replace the entire engine

ODI #11494480POWER TRAIN

Recall 22S43 is serious enough for Ford to "ground" the vehicle for safety concerns for potential injury to the driver, passengers, and bystanders. I spoke with their recall department on 11-21-2022 and explained that the car is on the Island of Molokai, HI, which does not have a Ford dealer. Rather than authorize a local repair shop to fix the problem, they said I'd have to ferry the vehicle to Oahu at my expense, a very complex, EXPENSIVE, and time-consuming undertaking. And, since I live in AZ, I'd have to fly to HI, rent a car, and spend at least a week there. Why Ford will not authorize a local mechanic to affect repairs is baffling and presents a dilemma for me and the other Ford Escape owners on the island.

ODI #11494495ENGINE

Coolant intrusion into the engine. Coolant was low even after filling chamber causing overheating which is a safety risk. New engine need confirmed by local auto shop. No warning signal other than low coolant. AUL extended car warranty checked the vehicle and would not cover staring the engine had “ sludge” in it.

ODI #11493901VISIBILITY

The contact owns a 2014 Ford Escape. The contact stated that the driver’s side windshield cracked causing a visibility hazard to the driver. The contact indicated that the crack was present between the two layers of glass used in the windshield construction. The contact stated that while operating the vehicle in daylight the driver’s vision was impaired by the internal cracks. The local dealer and manufacturer were notified of the failure. The failure mileage was 38,500.

ODI #11493769UNKNOWN OR OTHER

The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. I had to pay out of pocket for this and want to know to be reimbursed for the charges.

ODI #11493782ENGINE

Intrusion of the antifreeze into the cylinders causing misfires .

ODI #11493783POWER TRAIN

I was driving down the road and the transmission slammed into the next gear so I took it to the garage and they plunged it in and said it was a incorrect gear ratio in between 5-6 not to drive it that the transmission will go out and someone might hit me and I have small kids that ride with me so I am afraid they may get hurt or killed now it sits at house and I have a bank payment on it. A friend of mine has the same thing and his was recalled in June but my number did not make it in the recall can you please add it to the recall so I can get it fixed and drive it and my family be safe in it. Thank you so much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11493835ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. The battery was later replaced but the failure reoccurred. The vehicle was taken to the local dealer who indicated that the failure was due to an unspecified electrical failure and advised that the vehicle be serviced at an authorized Ford dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

ODI #11493588SEAT BELTS

Drivers side seat belt retractor or pretensioner does not work. You have to physically push the seat belt back into place. I feel if I were to get in an accident the seat belt would not help me. The vehicle only has 65,400 miles on it. I feel this is unacceptable and Ford should fix this as a safety issue. The dealer gave a estimate to fix this problem and I believe their estimate is unacceptable at $535 for parts and labor.

ODI #11493705POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the vehicle needed to warm up for thirty minutes. Additionally, the vehicle experienced the transmission slipping while driving. The dealer was made aware of the failure but declined to perform the recall repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11493467ELECTRICAL SYSTEM

I drive a 2014 Ford Escape Titanium. My battery keeps draining and my car won't start. I tested my battery and it tested 12/14. Next week, car wouldn't start again. Got my car tested and stated that there is an unknown code meaning that the ECM is faulty. This falls under recall 15V40600 or what now could be 22V413000. My car isn't covered under the recall being two months shy of the production date. Additionally, I've had issues with the cooling system since I purchased the vehicle. Again, this isn't covered under the recall either.

ODI #11493313ENGINE

Car has idling issues and coolant is repeatedly leaking onto the engine, which is causing smoking and could cause a fire. Car stalls often. It was diagnosed by a non certified Ford repair shop in one day and they suggested I take it to a Ford repair shop, because there are issues with the 2014 1.6 engine in the Ford Escapes. I took it to the shop and I was told a hose was leaking and it was not the engine. Car continued to smoke and stall. I took it back and after a week I was told it needed an engine because the coolant is leaking and it is not safe to drive. Ford said because the car has 113,000 miles on it it will cost $7-$8,000 to repair. The car is paid off and is not safe to drive. I was told by the dealer that they only fix 1.5 engines, but everything I am reading says the issue is with the 1.6 engines. I contacted Ford Customer Service and they told me to contact you because there is nothing they will do. The engine light has been coming on and we have been taking it in for repair for about 2 years. It should not have taken this long to diagnose

ODI #11493058ENGINE AND ENGINE COOLING

The contact owns 2014 Ford Escape. The contact stated while starting the vehicle, the vehicle started shaking and the contact noticed black smoking coming from the vehicle. The contact stated that the vehicle stalled when she shifted the to reverse. The service required check engine coolant message was displayed. The contact added coolant into the reservoir and the vehicle was taken to dealer. The dealer stated that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 59,000.

ODI #11492620BACK OVER PREVENTION

Rear view camera not operational and working intermittently with distortion.

ODI #11492624ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle was overheating however, the contact was able to pull over into an Auto Zone and added more coolant to the reservoir. The vehicle was taken an independent mechanic and no failure was found. The mechanic added more coolant. The dealer was contacted and stated there was no recall on the vehicle for the failure. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 124,000.

ODI #11492630ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, an audible chime was heard with an unknown message displayed before the vehicle decelerated to 25 MPH. The contact stated after turning off and restarting the vehicle, the failure was self-corrected but recurred. The vehicle was taken to the local dealer who was unable to duplicate the failure. The contact discovered later that the coolant reservoir was constantly low and coolant needed to be added frequently. On several occasions, coolant had leaked from the engine. The cause of the failure was not determined. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

ODI #11492458UNKNOWN OR OTHER

Stopped accelerating, unable to go when pressing gas

ODI #11492169POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification NHTSA Campaign Number: 22V4130000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 65MPH, there was a sound coming near the front driver’s and passenger side wheels intermittently. Additionally, the contact stated that she depressed the accelerator pedal, but the vehicle failed to respond. The contact turned off and restarted the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.

ODI #11491600POWER TRAIN

There is a safety recall on this vehicle. I never received the alert that the part was in stock. I had the actual problem happen to me where I put vehicle in park. Shifter was in Park. I exited the vehicle and it started rolling away. As I jumped into the vehicle to stop it from hitting another vehicle (fortunately it did not roll over me) , I opened the drivers door and it got caught on a large bush/tree which caused the door to hyperextend open and now the door does not close correctly at the top and it is scratched up / paint chipped. I am asking that Ford pay for fixing the door as I did what I was supposed to do (set emergency brake but it snapped right at the same time), but they are refusing to pay for the repairs to the door.

ODI #11491456UNKNOWN OR OTHER

There was a serious safety recall several months ago, but I have yet to hear from the dealer about the necessary repairs. The manufacturer has failed to remedy the issue in a timely manner.

ODI #11491126WHEELS

I set an appointment to take my 2014 Ford Escape into The Faricy Boys Ford Dealership in Cañon City, Colorado for a “The Works” service on 21 Oct 2022. This oil change service includes oil change, oil filter, multi point inspection and tire rotation. I took it in that morning for this service and waited in the waiting area for my vehicle to be completed. I was approached by [XXX], my Service Advisor, and told they encountered an issue. [XXX] told me my “lug nuts are swollen” and need to be replaced immediately for safety issues in addition to the fact that without new lug nuts they’re unable to do the tire rotation on my vehicle. I was told that swollen lug nuts meant there’s no way to change a tire with the provided tire wrench in the vehicle. She proceeded to tell me that they have the lug nuts in stock for just under $200.00. Sounded odd, extremely expensive and so I refused. $200.00 for lug nuts when this is a Ford issue with inferior product on an item as simple as the tires! According to what I found, “lug nuts can swell and delaminate after changes in temperature and exposure to moisture. Vehicle owners then have to try (and apparently fail) to remove the swollen lug nuts with a lug wrench supplied with the Ford. They have to replace them.” At home I looked this up and found that six models of Ford vehicles from mid 2010’s that all have the same problem. The core of the manufactured lug nuts is steel with chrome, stainless steel or aluminum to match the wheels. Now I’m in a place where my lug nuts may not come off if I have a flat, which could strand me who knows where in addition to not knowing what other long term problems these cheap lug nuts will cause all of us who own these vehicles. We should have these lug nuts replaced at no cost with correct lug nuts that are safe and won’t abandon us in unknown location, especially someone like me with Rheumatoid Arthritis!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11491057ELECTRICAL SYSTEM,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the long block, air filter, battery, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 85,000.

ODI #11490743POWER TRAIN,STRUCTURE

Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not have "courtesy" vehicles. I feel like Ford should honor the recall in a timely manner which they are NOT. The vehicle is available for inspection upon request.

ODI #11490649POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was jerking while driving with the accelerator pedal depressed. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

ODI #11490099ENGINE

Vehicle was taken to local Ford dealer for recalls and coolant issue as noted on service right up as follows; Customer states coolant issue, no visible leak and holding pressure, customer adds about 1 gallon of coolant per month. Per technician; Customer in need of engine. We have researched and we have called two major engine rebuild companies and there are no 2.4 Liter engines to be found. We called a local Ford dealer and spoke to parts department and they stated that they do not have any new 2.4 Liter engines available nor is there any projected build times. I have checked into using a 2.5 Liter and the engines are not interchangeable and basically I have a good car with no engine and cannot be traded or sold.

ODI #11489988POWER TRAIN

The contact's granddaughter owns a 2014 Ford Escape. The contact's granddaughter received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while her granddaughter was parking the vehicle, the gear shifter seized and failed to shift to park(P). The granddaughter activated the parking brake to park the vehicle. The dealer was made aware of the failure and advised the contact to tow the vehicle in for service. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11489167POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that she received recall notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to a local dealer who completed the recall repair. However, the contact stated after the vehicle was returned to her, the vehicle was stalling while driving. There were no warning lights illuminated. Additionally, the contact stated she had parked the vehicle at her residence and upon starting the vehicle, the vehicle started but was inoperable. The dealer was notified of the failure and advised the contact to tow the vehicle to their location. The vehicle was towed to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

ODI #11488978ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the vehicle previously had the transmission replaced due to a shift solenoid failure. The contact stated that while driving at an undisclosed speed, the vehicle overheated and a burning odor was detected with smoke coming from the engine compartment. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 114,000.

ODI #11488355ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the engine failed to turn over. The check engine warning light was illuminated. The contact stated that several unknown warning lights were illuminated while attempting to start the vehicle. The vehicle was taken to Pep Boys where a diagnostic test was performed and produced an unknown code indicating the ECM was faulty. The contact referenced the Manufacturer Recall Number 15C03 (Electrical System). The dealer was not notified. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 125,000.

ODI #11488305ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the vehicle then failed to properly accelerate and sometimes drove rough. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 36,000.

ODI #11488162POWER TRAIN,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while shifting into drive, the vehicle failed to shift into the intended gear. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 54,000. VIN tool confirms parts not available.

ODI #11488017STEERING

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The dealer contacted the manufacturer for assistance, and the manufacturer determined that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

ODI #11487846POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that after his wife started the vehicle, the gear shifter failed to shift to the intended gear. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

ODI #11487244POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that on multiple occasions the shifter failed to operate properly and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with a fractured shifter cable bushing. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 129,000.

ODI #11487128POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard a humming noise and the vehicle inadvertently slowed down while the accelerator pedal was depressed. The contact stated that she was able to maneuver the vehicle off the road and placed the shifter in park. The contact then stated that after a few seconds, she placed the shifter in reverse but the engine revved and the vehicle failed to respond. The transmission fault warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and produced codes: P0731 and P0733. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was 121,778.

ODI #11487003STEERING

Driving in my neighborhood, the steering wheel got locked and appeared in the cluster a message: “Steering assist fault” Service required Turn it off the suv Then I turned on and drive back to my house

ODI #11486434ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 100,000.

ODI #11486324POWER TRAIN,ENGINE

My 2014 Ford Escape failed to moved forward when I put on gas. I took to ford dealership They refused to do repair. I showed them safety recall notice 22s43/nhtsa recall 22v413. They said is not related. They asked for $4800 transmission and $500 for batteries.

ODI #11486038POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 10 MPH, the vehicle started jerking and the transmission was slamming into gear. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the gear ratio between the 5th and 6th gear was incorrect and needed to be corrected. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 14V286000 (Steering) and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,000.

ODI #11486053ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle would hesitate upon depression of the accelerator and the vehicle would enter Limp Mode. The engine fault, service now message, and check engine warning light was illuminated. The contact also stated that the vehicle would resume normal operation upon restart of the vehicle. The contact initially took the vehicle to Gullo Ford of Conroe (925 Interstate 45 S, Conroe, TX 77301) where the mechanic was unable to duplicate the failure. Over the years, the failure became more frequent and the contact took the vehicle to another dealer. The dealer then discovered insufficient compression in the engine wiring harness splices leading to the Manifold Absolute Pressure (MAP) sensor providing incorrect signals to the powertrain control module (PCM) and the contact was given an estimate for repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V495000 (Electrical System) however, his vehicle was not included in the recall. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired by the dealer. The failure mileage was approximately 21,000.

ODI #11485268POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while at a stop light, there was a loud abnormal noise coming from the vehicle with the Transmission Fault Service now message displayed on the instrument panel with DTC: P0741 (Powertrain Control Module). The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no assistance. The failure mileage was 91,000.

ODI #11485356ENGINE

Car detected low coolant and coolant was added two days in row. On second day the coolant was gone and car warned of high engine temperature, it stopped accelerating and warned to pull over safely while going 75mph on a freeway. Once checked, coolant was completely out and refilled again. Took to a Ford Dealership where had to pay for diagnostic because the Recall for the coolant issue was "Fixed" in 2019. Cause was determined that all the coolant flowed into Cylinder 3 leaving car with only 3 cylinders. Car won't go over 40 mph, and Ford wants thousands to fix an issue that they recalled for. They masked the problem until the car is literally unusable.

ODI #11484868ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "high temperature" was displayed. When the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. Additionally, the transmission warning and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. The cause of the failure was not determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 78,000.

ODI #11484602ENGINE

The ECO boost engine has a design flaw that makes the coolant not correctly cycle through the machine. Instead, it sits in the hot engine and vaporizes, eroding the engine over time and it can catch fire. There is a current class action lawsuit against FORD, which does not recognize this as a fault. I've had overheating problems where I can't drive my car.

ODI #11484724POWER TRAIN,UNKNOWN OR OTHER

Was driving 35mph and car started jerking and lost power to gas pedal. I placed it in park, and then in drive. The speedometer trusted to 110 and then it jerked some more, heard a horrible whining noise. I drove home with same issues, about 6 blocks. Then I got a transmission failure message on my dash. Could put in park. Put my e brake on. Had it towed to the dealership. Car only has 55,000 miles on it. Been meticulously maintained. There were no warnings before this incident. Dealership called and said my transmission needs to be replaced. Well we do t have 6000 to fix it and ar still making car payments. I have seen thousands of these complaints online, why isn't Ford doing something for the consumer. This should be a recall. I am not a happy customer

ODI #11484504UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES

The door latch was fixed about 2 years ago at the Ford dealer in Lewisville Tx due to a recall, now the door latch is broken again and according to them , they can't replace it again because it was done already. But I read that some were not placed properly . I would like report this as a safety issue, so it can be reconsider the recall to be open again. Thank you!

ODI #11484384POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine revved loudly while the vehicle hesitated during acceleration. Additionally, the vehicle jerked while driving. The vehicle was towed to the place of employment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11484424ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 70-75 MPH, the vehicle began to overheat. A message indicating that the engine was overheating was displayed. The contact veered to the side of the roadway until the engine cooled down. The contact then pulled into a gas station where he refilled the coolant. The contact later noticed that coolant was leaking from the vehicle. The contact replaced the coolant reservoir, coolant hoses, and two coolant temperature sensors himself. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated and the oil pressure warning light was illuminating intermittently. The contact pulled into a gas station and inspected the vehicle. The contact noticed that oil was leaking underneath the vehicle and onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder head was cracked and was leaking oil. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling).The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 90,000.

ODI #11484197FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while refueling the vehicle. The contact stated that while driving, the check engine warning light was flashing off and on. The contact stated that the fuel cap was missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

ODI #11484019POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while her husband was driving 45 MPH, the transmission slipped and the vehicle suddenly decelerated to 5 MPH. Upon depressing the accelerator pedal, the RPM revved up but the vehicle failed to respond. The message "Transmission Fault" was displayed. The contact's husband veered to the side of the road. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 74,000.

ODI #11483749POWER TRAIN

The car was shifted into drive and remained in neutral. When the car was shifted into Park, the car started to drive forward.

ODI #11483190ENGINE

2014 Titanium Escape EcoBoost AWD. NO WARNING LIGHTS RE LOW COOLANT. I have it serviced every three - four months change oil and check fluids. Last service 05/19/2022. 208,000 miles. Car stalled/idle rough in middle of four lane freeway during rush hour. This happened last year in heat wave also. Tonight Landmark Ford in Tigard OR called, said car is totaled, needs to be scrapped or replace engine $18,000 +. Also said torque is twisted and transmission is needed. Asked if this is a known problem. Ashley at Landmark Ford said yes, this particular engine is known to leak coolant into cylinders causing engine failure. I bought the car at Landmark and they assured me they repaired ALL recalls since vehicle was new. However the coolant recall says warning light is installed and THERE WAS NO WARNING LIGHT WITH LOW COOLANT. Can't afford to pay off loan and buy a another car at 63 years old. Currently searching for repair history to see if this recall repaired. Where is the recall notice on this when there is page after page of exactly the same complaint on nhsta site? Last time I had a known issue Ford dealer refused to repair said my only recourse was to report to nhsta. That doesn't seem to be working for anyone else. There are so many complaints re this here just this year WHY ISNT' THIS RECALLED AND FIXED BY FORD!!!!!

ODI #11482737ENGINE

per the coolant recall issued in 2017/2018, I had my car repaired at Ted Britt Ford where I bought my card. I have now had a coolant issue and my car now has been towed to a car repair shop that is stating I will need to buy a new engine due to a crack at cylinder 3 (Which I see repeated over and over for the exact cause on the message boards due to poor recall and that it needs to be recalled again) at a cost of approx $9,000 even though Ford has had these recalls but did not fix the problem as many upon many complaints on the message boards and many phone calls, emails to Ford with no resolutions. I am reaching out to NHTSA in hopes that not only my issue will be resolved whether through a recall. I look forward to a positive, speedy remedy as my car is now sitting in a repair shop parking lot. I have reached out to Ted Britt via email asking for help but once they found out it was due to this recall issue they have stopped responding. The Manager's name is [XXX]. **Update he did respond to me on 9-3-2022 with the 2018 Recall record (which I have uploaded here) and said I need to call Ford directly at 800.392.3673. I will call on Tuesday due to them being closed for the Labor day holiday. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11482575STEERING

The PSA (power steering assist) failed causing the power steering to go out. The electric rack and pinion must be replaced @ appx. $3,000 plus towing.

ODI #11482600POWER TRAIN

The contact's mother-in-law owns a 2014 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the message "Check Transmission" was displayed. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module needed to be replaced. However, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000. The VIN was unavailable.

ODI #11482443POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while pulling out of a parking spot and approaching a stop sign, she heard an abnormal popping sound. The contact shifted into park(P); however, the vehicle began to roll backwards. The contact engaged the electronic parking brake. The vehicle was towed to the dealer where it was diagnosed that the front axle had detached from the transmission. The dealer replaced the driveshaft seal and bushings, and the transmission fluid; however, while driving a month later, a bystander informed the contact that the vehicle was leaking fluid. The contact veered to the side of the road. The vehicle was towed to a second dealer Sunset Ford (11700 Gravois Rd, St. Louis, MO 63127) where it was diagnosed that the front axle had created two holes in the transmission, which caused the transmission fluid to leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165, 842.

ODI #11482042POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The accelerator pedal was depressed and the RPM revved; however, the vehicle failed to respond. The contact’s son was able to veer to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000. The contact also owns a Ford Fusion with the same transmission issues.

ODI #11482087POWER TRAIN,VEHICLE SPEED CONTROL

So I called Nelson Ford today they told me that I had 3 recalls on my vehicle according to the website here I've had 15 recalls they say I had 3 recalls. Now my car hesitates when it accelerates and doesn't shift right they say that the recall as nothing to do with the transmission itself. That the recalls only covers the cable bushing only and if it fails then they will fix it only of I can't move the car and that I get it towed in. And now I have a lemon and I can't offord to replace the transmission if the same problem exists . And I feel like ford is not taking responsibility for there lemon car

ODI #11481831POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 55 MPH, the vehicle was driving rough and hesitating before losing motive power and stalling. The contact was able to coast the vehicle to the side of the road The vehicle was able to be started and the engine would run, however, the vehicle failed to move in any direction. The contact waited about 10 minutes to restart the vehicle and at that point the vehicle would only move a few inches before the vehicle stalled and loss acceleration. The engine would rev; however, the vehicle would not move. The vehicle was towed and remained unrepaired at the residence. The contact had inspected the vehicle and learned that the transmission had failed. The vehicle had not been repaired. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

ODI #11481548UNKNOWN OR OTHER

Currently Ford recalled bushing that connects the transmission to the shifter cable in these vehicles can degrade. Weakened, it will eventually snap. I have already fixed my car multiple times for the same reason. Once I paid for a month before recall after recall I returned the car three times to the dealership to fix cuz they didn't do it right. My car gave me several warning signs to that led up to the bushing actually snapped on me my car is doing the same thing it was doing before it snapped and now I'm going to have to pay for it again. Now my car falls within the make and model I don't understand why it's not on recall I don't actually remember the year it happened but I had to deal with the multiple times

ODI #11481323SERVICE BRAKES

At 60 mph without any warning my brakes failed, the brake pedal was really stiff and it took both my feet all of my strength and the emergency brake to get the car to stop, Had there been other cars in front of me I’m sure that I wouldn’t have been able to avoid a collision as the only other place to drive would have been a gully. After I removed the vacuum pump for replacement, I found that the coupler bolt was broken off in what I assume was the camshaft. I used an easy out kit to remove the coupler bold. Then replaced with a new one I ordered from the dealership and also replaced the vacuum pump also purchased through the dealership total cost was about $350-400

ODI #11481346POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the power doors had failed to operate as needed and would independently lock and unlock at various times. The contact stated that the infotainment screen would intermittently display a black screen which caused the backup camera to fail to operate as designed. In addition, the contact stated that the START/STOP button would fail to respond after multiple attempts. On two separate occasions, the vehicle stalled without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had called the dealer and made an appointment; however, once she arrived, she was informed that parts for the recall repair was not available. The manufacturer was not notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11481389POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle accelerated independently three times on the same day. There was no warning light illuminated. The contact monitored the vehicle speed by slightly depressing the accelerator pedal. The contact was able to continue driving. Additionally, the contact stated that she parked and turned off the vehicle; however, upon returning to the vehicle, she noticed that the vehicle was still running. The contact also stated upon attempting to reverse, the gear shifter was placed in reverse(R) but the vehicle failed to respond. The contact stated that the instrument cluster did not indicate the gear position the transmission had moved to. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

ODI #11481407POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle started shuddering. The contact stated upon making a turn and depressing the accelerator pedal, the vehicle failed to respond and decelerated independently. The contact was able to pull into a parking lot. The vehicle was towed to the used car dealer, where it was diagnosed that the transmission assembly and the turbocharger needed to be replaced. The contact stated that the vehicle remained at the dealer for 5-6 months until repaired. Upon retrieving the vehicle from the dealer and driving to her residence, the vehicle was shuddering significantly. The used car dealer was notified of the failure and advised the contact to bring the vehicle back. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 91,000.

ODI #11481422UNKNOWN OR OTHER

A check engine light came on, the code is p2099 for the “supercharger”/eco boost. The car does jerk/shift hard when accelerating uphill.

ODI #11480964POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was unable to drive forward or reverse while the gear shifter was shifted into the intended gear. Additionally, the vehicle rolled away while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The vehicle was towed to a parking lot. The dealer was made aware of the failure but confirmed that parts were not yet available. Scarsdale Ford (887 S Central Ave, Scarsdale, NY 10583) was also made aware of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. VIN tool confirms parts not available.

ODI #11480989ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The instrument cluster was inoperable and failed to display the specific warning light. Additionally, the vehicle intermittently failed to restart. The vehicle was taken to the dealer where it was diagnosed with an internal malfunction of the instrument cluster. The dealer informed the contact that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 90,000.

ODI #11481083POWER TRAIN

I am told the bushings on my transmission... are either missing or damaged I am now told I need a new transmission I can't even drain my transmission the mechanic. I took it to tells me that's the only thing holding my transmission together. So I believe the the shifter and various part of the transmission have been recalled. All these recalls have damaged transmission it shakes from 3 gear to fourth gear I can't afford a new transmission.

ODI #11480561STEERING

The contact owns a 2014 Ford Escape. The contact stated upon starting the vehicle, the message "Power Steering Assist Default" was displayed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure reoccurred intermittently. The contact stated upon starting the vehicle, the failure occurred and the steering wheel seized. The vehicle was taken to the dealer where the steering gear assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 69,000.

ODI #11479978POWER TRAIN

The contact owns a 2014 Ford Escape. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that whenever the gear shifter was placed in reverse(R) the vehicle failed to operate as needed. The contact stated that the vehicle instead moved in an unexpected direction. The vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 150,000.

ODI #11480014BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while reversing at approximately 2 MPH, the Back Over Prevention camera failed to function as needed and there was no audible sound to indicate that the feature was operative. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that an audio control module (ACM) and the Accessory Protocol Interface Module (APIM) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 69,303.

ODI #11479814POWER TRAIN

iWHEN DRIVING THE CAR I CAME TO A STOP SIGN AS I TRIED TO ACCELERATE THE CAR WOULDNT MOVE. I SHUT THE CAR OFF AND TURN IT BACK ON AND IT MOVED VERY SLOWLY TO GET IN MY DRIVEWAY. THEN THE NEXT MORING I WENT TO GET GAS ON THE WAY BACK TO MY HOUSE THE SAME THING HAPPENED. hAD THIS HAPPENED AT THE TRAFFIC LIGHT WHEN I WAS MAKING A LEFT TURN I COULD HAVE BEEN HIT BY AN ONCOMING CAR. THE NEXT MORNING I HAD ITTOWED TO BEACH FORD IN MYRTLE BEACH. THE TRANSMISSION WAS NO GOOD NEW TRANSMISSION COST 8000.OO DOLLERS WITH PART AND LABOR IF THIS HAPPEN ON HIGHWAY WHO KNOW WHAT COULD HAVE HAPPEN

ODI #11479513POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with a transmission message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000. VIN tool confirms parts not available.

ODI #11479528POWER TRAIN

Car would not shift into Drive. Reverse did work. Car towed to mechanic replaced transmission!

ODI #11479276POWER TRAIN,UNKNOWN OR OTHER

It started to act like it was stalling out so I stopped on the side of the road and opened the door to listen. The car was in gear but the brake peddle was pressed all the way down. When I opened the door the panel came up with a warning saying the "Transmission not in Park press Ok". So I pressed Ok and closed the door. I drove forward a few inches, listening thru the window with the door closed. It still wasnt acting right so I stopped in the middle of the road, moved the gear shifter to Park and noticed the drivers panel indicated the gear the car was in was Neutral even though the shifter is in Park. I got out of the car and moved it out of the middle of the road and it went over a small hump I couldn't see, and slid into a fence. I spent the next 25 minutes trying to rock the car to either move backward or forward and away from the fence, obtaining a few bruises (nothing serious) in the process, and was unable to move the car on my own. I had to engage the parking brake, lock the car, and started walking to look for help or cell phone service, as I had none where I was. After a stranger stopped to help get it off the road completely, I watched YouTube videos of easy fixes for the problem and found a video explaining how to "push" the neutral safety locking switch, inside the dash surrounding the gear shifter, tried this remedy and it allowed the gear shifter to move and shift into Neutral or any of the gears below (ND12) but will not shift into Park or Reverse. I had someone follow me home and got the car to my house after it happening one more time on the way. The soonest my local Ford dealership could get it in for service is September 8th (roughly 3 weeks after onset of issues and immobilization). I spoke to Customer Service and they told me the car would have to be diagnosed as due to the recall. There's no remedy until hopefully Oct2022 and wont provide a rental until then. Said we'll see what programs I qualify for even though I owe $3400 on my loan.

ODI #11479141POWER TRAIN,UNKNOWN OR OTHER

My transmission shifter cable bushing failed while on a car ride home with my son leaving me stranded 96 miles from home. I had to pay $450 to tow it home. Ford doesn't have any parts to fix my vehicle that I can not drive and only recommends I rent a car until October. I can not afford this as I am a single mom and teacher....school resumes in 2 weeks.

ODI #11479042UNKNOWN OR OTHER,ENGINE

Coolant light came on low Coolant I added more than came on again and again low on Coolant had it checked out 2 times can't get parts for it because only Ford can only have parts took it to them 3 times and now they say option 1 tear down to find it or option 2 replace the whole motor because it would run into labor times been leaking since I had it last year only had about 89,000 miles on it and still waiting to get it fix engine warning light been coming on plus the low Coolant light

ODI #11479052ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with a coolant leak in cylinder # 3. The dealer informed the contact that the long block and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

ODI #11478759POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the parts to do the recall repair were not yet available. The contact stated while attempting to make a right turn from a complete stop, the gear shifter was in drive (D) but the vehicle failed to respond. The contact's husband continued to manipulate the gear shifter until he was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the torque converter and an unknown part needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

ODI #11478836ENGINE

Cooling sensor triggered. Car has been inspected, there is not indication that car overheated. Have been advised it is related to Safety Recall 13S12-S2. Ford is stating this VIN does not fall into the set # of recalls processed for this recall.

ODI #11478439POWER TRAIN,VEHICLE SPEED CONTROL

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification, while driving at an undisclosed speed, the vehicle experienced unintended acceleration after taking her foot off the brake pedal. The vehicle drove across six lanes of traffic and was unable to stop while the brake pedal was depressed. The contact applied the parking brake and was able to stop the vehicle. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11478448UNKNOWN OR OTHERCRASH

Transmission without warning; "check engine light'. It was collision. I made a left turn from the stop sign when I pulled into the path of the vehicle which had the right way. I saw white vehicle and it was little further and I can make it to turn left without collision. But the suv won't let me move to 2 lanes and collision. I remember that one day before collision. I notice that rpm was 5 when I was on highway after traffic light. It is not normal for rpm 5 and usually 3. NO warning - 'check engine light'. I feel that it is not safe without warning. The grandchildren and I were in accident and escaped from hurt. Airbag curtains are really work.

ODI #11478124POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 65 MPH, the gear shifter inadvertently shifted out of drive while depressing the brake pedal. The contact stated that there was an abnormal shaking coming from the transmission and the vehicle lunged. The contact stated that he was able to pull the vehicle over on the shoulder and placed the gear shifter into park; however, the vehicle started to roll in reverse. The brake pedal was depressed as the contact was able to get the shifter into drive and pulled over at a service station. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was towed to the residence. The vehicle was not repaired. The dealer nor manufacturer was notified of the failure. The approximate failure mileage was 93,000.

ODI #11478139POWER TRAIN

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-413. THE CONSUMER STATED WHILE DRIVING THE TEANSMISSION BEGAN SLIPPING AND STOPPED WORKING COMPLETELY. THE VEHICLE WAS REPAIRED. THE CONSUMER STATED THIS WAS A PREMATURE FAILURE AND COULD POSSIBLY BE COVERED UNDER RECALL.

ODI #11478178POWER TRAIN

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED WHILE DRIVING THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO BE REIMBURSED DUE TO A RECALL NOTICE FOR THE TRANSMISSION. *JS

ODI #11478182POWER TRAIN,LATCHES/LOCKS/LINKAGES

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

ODI #11478271ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the vehicle received a routine oil change; however, after arriving to her residence she became aware that the check engine warning light had remained illuminated on the instrument panel. The contact turned off and restarted the vehicle and noticed smoke coming from underneath the hood. The contact inspected the vehicle and noticed there was no oil in the engine. The dealer was contacted and stated that the VIN was not under recall for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 144,036.

ODI #11477756POWER TRAIN

The contact owned a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and requested to be removed from the recall distribution list as the vehicle was totaled. The local dealer and manufacturer were contacted.

ODI #11477775POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11477821ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the coolant warning light would illuminate on the instrument panel. The contact called the dealer and was informed her vehicle was not under warranty. The contact also stated that while driving at 15 MPH, the vehicle shut off as the temperature gauge indicated that the engine was hot. There was white smoke coming from the exhaust pipe. The contact had the vehicle towed to an independent mechanic where she was informed that the cylinder had cracked and had leaked coolant into the engine which resulted in engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The vehicle had been repaired. The failure mileage was approximately 98,000.

ODI #11477881UNKNOWN OR OTHER

Transmission light turned on on vehicle today and car started to lose power as I was driving. Constantly stopped on the road and did not go faster than 10mph. Does not have power and took vehicle to a local mechanic and mechanic stated transmission has problems . This is the first time this has happened and did not show any problems before today.

ODI #11477541POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while her daughter driving at an undisclosed speed, the gear shifter was unable to shift to the intended gear. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer replaced the transmission. The manufacturer was not made aware of the failure. The failure mileage was 114,269.

ODI #11477370POWER TRAIN,AIR BAGSCRASH1 INJURY

The contact owns a 2014 Ford Escape. The contact stated that after driving into a parking space and switching the transmission to the park position, the vehicle suddenly jolted forward and crashed into a brick wall. During the crash, the vehicle experienced significant damage to the front end but no air bag was deployed. The driver sustained neck and back injuries but no medical treatment was required. The vehicle was not towed. No police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 110,000.

ODI #11477425POWER TRAIN,ENGINE

One day after a scheduled oil change my Escape idled very rough upon start up. The check engine light came on. I returned to the Dealer and they found the code was for the cylinder 1 misfire. the code was cleared and reported to me then it did the same thing for the next several days but no check engine light would come on. Today, upon start it idled rough and "Low Coolant require service" message popped up on my dash. Having pressure tested tomorrow to see if coolant is leaking into the cylinder.

ODI #11477254ENGINE

The car failed while driving, it was inspected by and independent mechanic and also the Ford dealership, van bortel Ford in Rochester NY - it's a 2014 Ford escape titanium with 60,000 miles on it. They said the coolant leaked into the engine and the engine now needs to be replaced. We routinely maintained the car. There was no indication or lights that went off warning us of the issue - the car just suddenly stopped working one day and said it was overheating but there was no smoke coming from the engine. We could have gotten hurt while driving since it stopped automatically.

ODI #11476987ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an unknown speed, she noticed that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that cylinder #3 showed signals of coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The failure mileage was 1,047.

ODI #11476535STEERING

The contact owns a 2014 Ford Escape. The contact stated that on several occasions the vehicle lost power steering functionality after starting the vehicle. The contact stated that after a few miles the power steering regained functionality, however, the failure was ongoing. The contact stated that an unknown warning light was illuminated and a "steering fault, service soon" message was displayed. The warning lights would turn off after several minutes however, the power steering functionality was not available. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 54,000.

ODI #11476329POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. The contact stated that the transmission fluid was leaking from the vehicle. The gear box warning light was illuminated. The vehicle was taken to an independent mechanic who suggested that transmission fluid be added to the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 134,000.

ODI #11476403UNKNOWN OR OTHER

The transmission seized and would not go into any gear. I was pulling out into street traffic from a parking spot, stuck diagonally while cars tried to avoid hitting my car by sharing a lane if necessary. This was the day after receiving transmission bushing recall. Ford will not assist and transmission has to be completely replaced, which is financially impossible. Already experienced the dangerous engine issue (rebuilt twice and check engine light still on for cooling sensor) that Ford refused to take accountability for. Had that transmission seized while on major road or highway, I shudder to think of results. Please do not allow Ford to continue this insidious behavior.

ODI #11476058ENGINE

For the past five years, I've been experiencing low coolant issues which I realize isn't a safety problem in and of itself. It's been an ongoing issue and I've spent hundreds of dollars to have the same problem continuing to recur. The mechanics claim there's no leak yet every 2-3 months I have to put antifreeze in my car. Several times without notice (low coolant light not working), a high temp light comes on telling me to pull over to safety. The engine goes to low power. Usually after about 10-15 minutes, the car is fine. I've explained this to the dealership and never have they been able to find a problem, but I think the two are connected. The most recent safety-related issue was without notice, the high temp warning came on in very busy traffic and the car powered-down, presenting a significant safety hazard. THE CONSUMER REFERENCED RECALL 22S43/22V413, STATING THE VEHICLE EXPERIENCED THE SAME FAILURE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR.

ODI #11475891ELECTRICAL SYSTEM,AIR BAGSCRASH1 INJURY

The contact owns a 2014 Ford Escape. The contact stated that while stopped in traffic, he was rear-ended by another vehicle that was driving at 70 MPH. The contact applied the emergency brake to prevent his vehicle from hitting the vehicle in front of him. The air bags did not deploy upon impact. The contact sought treatment at a urgent care where he was treated for the pain in his neck and back. A police report was not filed. The contact drove the vehicle home and contacted a dealer who referred him to an independent collision center. The vehicle was towed to the collision center where the vehicle was repaired. Upon return of the vehicle, the contact stated that the instrument cluster screen was white and would flicker. The vehicle was taken back to the collision center where they towed the vehicle to the Ford dealer. The dealer informed that contact that the instrument cluster was an internal failure and would not cover the cost of repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V406000( Electrical System) which he linked to his failure. The manufacturer was notified and informed him that his vehicle was not included in the recall; he was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown due to the failure.

ODI #11475801POWER TRAIN,ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds the vehicle would hesitate to shift gears. The contact stated that the vehicle would also roll forward when in reverse. The contact stated that warning lights were illuminated. The failure cause was not diagnosed by a dealer or an independent mechanic. The contact stated that the instrument panels fails to be illuminated due to a rear-end collision that she was previously involved in. The contact stated that she received NHTSA Campaign Number: 22V413000 (Power Train) and called the dealer who stated that the failure was not related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

ODI #11474995ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 55 MPH, the vehicle was shaking abnormally. The vehicle then started losing motive power with the check engine warning light was illuminated. The contact pulled over and stopped the vehicle and noticed that smoke was coming from the exhaust pipe. The vehicle was towed to a dealer and diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 108,000. The contact has stated that the vehicle is still being held at the dealers and has yet to be fixed.

ODI #11474797ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I have an open recall on my 2014 Ford Escape. It says the date here was June 10th, 2022, however I was not informed until I got the letter in the mail on July 19th, 2022. I was going to leave to the grocery store on Sunday the 17th of July, when the shift gear was not at all working and it hasn’t been working ever since. I am just thankful that it happened at home and not any where else. However, I do wish I was emailed or sent a letter earlier to have prevented me from having this problem.

ODI #11474436POWER TRAIN

March 9, 2022 I was driving my Ford Escape (Titanium AWD 2.0 eco boost 83083 miles )on hwy 20 in Niceville Fl. Without warning the vehicle stop acceleration at 45mile per hour. As I stopped applying pressure to the throttle the vehicle rpms continued to over rev on their own but the vehicle was not moving and the transmission was not engaging or shifting. I pulled over into the nearest AUTO ZONE STORE, where a tech gave me a fix finder report with codes P0751 SSA PERFORMANCE STUCK ON OR OFF MOST Likely POWER TRAIN SYSTEM. I had my vehicle towed to the nearest Ford dealership in Crestview Florida. They kept the car for a week then told me to take it to the Gary Smith Ford in Ft Walton Beach Fl because they didn't have any mechanics to work on cars. Had it towed to Gary Smith FORD where it has sat in their pkg lot for the month because they say they don't have mechanics either who can work on transmissions or cars yet. The safety issue is that it literally shuts off and doesn't accelerate creating a dangerous situation while driving. I was almost hit from behind with no way to drive out of the situation.

ODI #11474259UNKNOWN OR OTHER

My car gear is stuck it will not move My car literally will not move because I can’t switch gears

ODI #11474063UNKNOWN OR OTHER

Side door unable to latch. The latch does not come up to securely shut the door. When I try to shut the door it just bounces back.

ODI #11473942POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 65 MPH, the vehicle started jerking, lunging, and was continuously shifting in and out of gears. The contact stated that the instrument panel displayed that the vehicle was shifting from one gear to another independently. The contact was able to continue driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

ODI #11473939ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would not properly accelerate due to a #2 engine cylinder misfire. Additionally, there was blue smoke coming from the exhaust. The vehicle was taken to the local dealer who diagnosed that the vehicle had experienced an internal coolant leak into the engine cylinder. The contact indicated that the failure eventually caused damage to the engine head gasket and the vehicle was inoperable. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 110,000.

ODI #11473683POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 60-65 MPH, the vehicle started losing motive power. There was no warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle for approximately 20 minutes. The contact's husband met her in the parking lot and drove the vehicle to the residence. Additionally, the contact stated upon attempting to drive from a complete stop, the vehicle started reversing independently. The contact turned off the vehicle. The contact stated that the upon restarting the vehicle, the accelerator pedal was depressed but the vehicle would not move. The vehicle was towed to an independent mechanic who replaced the transmission fluid and the engine oil. However, upon test driving the vehicle, the independent mechanic informed the contact that the vehicle was not drivable. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

ODI #11473582POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the vehicle began to downshift independently and stalled. The "Transmission Fault; Service Now" message was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, shifted to drive and was able to continue driving; however, the failure recurred. The contact was able to drive to the parking area. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer also informed the contact that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 114,000.

ODI #11473089SUSPENSION,ELECTRICAL SYSTEM,ENGINE

I have owned this Ford for 3 years now. It uses coolent excessively and I have replaced many parts. The Catalyic Converter went out, all motor mounts, font and rear suspension, engine burp valve, faulty throttle body, fried drivers side bulb socket, wiper arms stripped, weather stipping corroding on windshield near hood, front window cracked and damaged, coolent temperature control sensor and firmwware update not automated and dealer charges $250 to update car software for engine improved performance. Sluggish, bogging and unresponsive car until software update and throttle body repair. All around a lemon for as many parts I've put on in a short amount of time. I've spent over $3300 on parts alone. The dealer in Upland services the cars oil but fails to fill the fluids, spills oil on my spark plugs and ruins the fasteners to the skid plate by over torqueing them. It has been the worst car experience of my life and I've never had to replace so many parts in so short of time. I drove a 1974 Nova around for 20 years and still haven't replaced as many parts. This is ridiculous and predatary of Ford to put out cars with these many short term problems on them. Literally evering is going bad after 100k miles. I read post after post of people needing new engines and transmissions because of Fords incompetience. I just got a recall for the Transmission which means the car is unsafe to drive and Ford does not have the ability to fix it until the end of the year. Without a rental or replacement car I am risking my life driving this vehicle and the integety of the tranmissions. So if the tranmissison breaks before the recall is able to fixed then what happens then. Is it now a complicated legal matter where attorny's mitigate the age of the vehicle vs their incompetience. Ordering parts with Ford is a nightmare. They sometimes send the wrong parts and leave it up to the dealers to do the return or not. So it takes weeks between calling back and forth with Ford.com parts.

ODI #11473138ENGINE

While driving on the highway at 65mph the engine began to fail. The Engine light came on and began flashing. I lost power in the engine, the car began to jerk and lost acceleration. Luckily I was able to make it to the side of the road and call for assistance. I had the vehicle towed to a repair shop, the mechanic ran a diagnostic test. It was determined that there is internal engine failure. The car is at 113,000 miles and hadn't had any issues or warnings prior to this happening. The mechanics can not find what has caused the engine failure. I was told that the engine needs to be replaced at an estimated cost of 7000 dollars! This vehicle has been maintained and taken care of, it's very dangerous having an engine spontaneously fail while driving on the highway. The engine should not be failing at 113,000 miles.

ODI #11473150SERVICE BRAKES,ENGINE

The mechanical brake booster is connected to the overhead cam on Fords Ecoboost engine. This part is a vacuum pump that is powered by the overhead cam shaft. Over time the vacuum pump begins to have issues and becomes increasingly harder for the cam to turn. As the vacuum pump slows, it causes the brakes to be less efficient and increases stopping distance. As the pump degrades, it eventually will fail and freeze up. When this happens, the internal connection to the overhead cam shaft shears off. This cause a complete loss of breaking power leaving only the emergency brake to stop the vehicle. It also drops the internal connectors from the vacuum pump into the motor which damages the motor to the point where the motor must be replaced at a very high cost (it exceeds $10,000). Fords warranty does not cover this design failure. Owners of these vehicles are forced to replace the motor at their own cost or to scrap the vehicle. I believe that ford was aware of the possibility of the mechanical vacuum pump failure when they tested the design on F150s. Ford made a design change on the F150s to an electric vacuum pump. This may have been due to the F150s use as work vehicle and as a towing vehicle which exasperated the issue. Please investigate this issue, I believe you will find many other people who have this same issue with the eco boost engine design.

ODI #11472888POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while attempting to shift gear, the contact was unable to move the gear shifter. There were no warning lights illuminated. The vehicle was jump started and driven to the dealer. The dealer diagnosed the failure with the cable shifter bushing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 130,000. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

ODI #11472929STEERING

The contact owns a 2014 Ford Escape. The contact stated upon starting the vehicle, the steering wheel was locked. The "Steering Assist Fault" message was displayed. The contact stated that as he turned off and restarted the vehicle, the message was no longer displayed. The vehicle was taken to the dealer who informed the contact that the mechanic was unable duplicate the failure. The contact stated that the failure reoccurred several times. The contact turned off and restarted the vehicle however, the warning message remained displayed. The vehicle was towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact they could not assist as the VIN was not included in a recall related to the failure. The failure mileage was approximately 62,000.

ODI #11472969POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The stated that after shifting into reverse or drive, the vehicle failed to respond. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 137,000.

ODI #11472686ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle overheated and cannot simply be fixed. The check engine warning light illuminated with a message to stop the vehicle immediately displayed. The temperature gauge was on HOT. The contact turned the vehicle off for 5 minutes, then restarted and drove to the local independent mechanic. The vehicle was diagnosed with an expansion tank crack and sensor failure. The mechanic related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The expansion tank and sensors were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000. Mechanic changed 3 sensors and the expansion tank and has cost consumer over $400. Engine is overheating and can only be fixed by the manufacturer.

ODI #11472528UNKNOWN OR OTHER

As of 6/10/2022 there is a ford recall on my vehicle for the transmission shifter cable #22S43. On 6/30/2022 my vehicle stopped working. The transmission is stuck in park and the gear shift is not registering that the car is supposed to be shifting gears. I had the car towed to Ford but they do not have the part and do not know when they will be able to accommodate me. They told me they cannot give me a loaner because they do not have any and I do not qualify for one, because of this I do not have a vehicle to get to and from work. This is causing me to lose out on money from work.

ODI #11471986ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated and there was smoke coming from underneath the hood. Additionally, the temperature gauge indicated that the engine was overheated. Upon inspection, it was discovered that the engine coolant was constantly low however, there were no visible leaks present. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine cylinder causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,000.

ODI #11471692ENGINE

Coolant is being leaked into the engine, have to "top" off coolant every couple of weeks, no visible leaks underneath, engine light has come on, and there has been rough idling and driving experienced. Engine light will go off (on its own) and car will run ok, but happening more frequently and feel the inevitable is an engine replacement (was told that this is what will need to happen)

ODI #11471476SERVICE BRAKES

I was on my way home, turned On my turn signal to turn left. Went to apply the brakes and they were very hard to push I was unable to stop for about a mile luckily there was no traffic ahead of me if there had I either would’ve gone off the road or hit someone. Finally when I came to a stop using both feet to apply pressure to the brake I finally stopped then drove about 5 miles an hour all the way home. After A lot of investigations online I narrow down that it was the brake booster vacuum pump. I ordered the part and when it arrived I proceeded to remove the old one when I did I found that the coupler was broken off inside the camshaft, I was able to get it out with an easy out kit so I ordered a new one of those from Ford dealerships. I have since replaced those items completed today but I have not test drivenñ

ODI #11471524BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera intermittently failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 123,000.

ODI #11470603POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that after starting the vehicle and shifting to the reverse, the vehicle failed to move backward. After restarting the vehicle, the failure was still present. The shifter was then shifted to the drive however, the vehicle failed to move forward. The local dealer was contacted and informed that the vehicle was included in the NHTSA Campaign Number: 22V413000 (Power Train) however, the part needed to do the recall repair was not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 104,000.

ODI #11470634POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while her husband was driving approximately 55 MPH, the accelerator pedal was depressed and the vehicle failed to respond with a whooshing sound coming from the transmission. The contact stated that the check transmission warning light was illuminated. The contact's husband drove the vehicle to an independent mechanic who diagnosed that the transmission had suffered multiple failures and determined that all transmission sensors, solenoids, and other parts needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

ODI #11470562ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL

Every time I put my car in park and I take my foot off the break it rolls back a little. I did have a overheating warning and my rear camera didn’t work and it is also upside down.

ODI #11470221POWER TRAIN

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification the transmission had been previously replaced after exploding at a drive-thru. The contact stated that the vehicle rolled away after the failure and she lost all control of the vehicle. The vehicle was towed to the dealer where the transmission was replaced under warranty. The dealer had been notified of the issue and confirmed that parts for the recall repair were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11470222POWER TRAINCRASH

The contact owns a 2014 Ford Escape. The contact stated while parking the vehicle in the garage, the vehicle unintended accelerated causing the vehicle to damage the garage wall, garage freezer, and into the next room which was a bedroom. The vehicle was taken to a collision center for repairs. The vehicle was not diagnosed. The manufacturer was contacted and they stated that there were no recalls and the vehicle did not have an extended warranty. The failure mileage was 55,465. The consumer stated the vehicle is not repaired as of yet, presently waiting for the parts.

ODI #11470301POWER TRAIN,ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start-up. The contact also stated there was an unusual smell coming from the vehicle, and the gears were jumping. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed a failure with the ECM, PCM, and battery drainage failure. The vehicle was not repaired. The contact related the gear jumping failure to NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included. The VIN was not included in NHTSA Campaign Number: 15V813000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 84,900.

ODI #11470080POWER TRAINCRASH1 INJURY

Car rolled backwards down driveway dragging driver, car was in park and keys were out of ignition. I have the entire incident on video, it was recorded by a security camera.

ODI #11469948POWER TRAIN

I've brought my car in to the 4 dealership in Detroit Lakes and they charge me a 150 bucks to tell me that there's nothing wrong with my rear rear camera but it goes in-and-out and then like the a warning will come on and say that the transmission is in park when it when it's clearly in reverse but then the rear view camera goes out and then it will just come back but ford says it's nothing you know and I can't even update my car or my Ford's sync mytouch whatever cause they tell me it might mess up the whole car.

ODI #11469949STEERING,VEHICLE SPEED CONTROL,ENGINE

I'll be driving along and sometimes going 30 miles an hour sometimes going up to 65 70 miles an hour on the interstate And while I'm accelerating the car will start shaking like the the whole thing wil. In the only way that it stops is if I let off the accelerator and go slower speed accelerate you know what it means there's that magic speed but like if I have my cruise control on then it has to be at a certain speed because otherwise it will just start shaking and shaking and shaking

ODI #11469914UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION

I am sure need be checked by technician

ODI #11469738POWER TRAIN

Vehicle tends to self accelerate and lunge forward after coming to a complete stop and shifts are very delayed. Car will not shift to the next gear if you don't let off on the accelerator pedal for a moment.

ODI #11469573POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the vehicle started stalling and reversing while the gear shifter was in drive(D). The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving however, the failure recurred the next day with the transmission warning light illuminated. The contact stated that the vehicle was not drivable. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 127,000.

ODI #11469668ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with Manifold Absolute Pressure (MAP) sensor failure. The dealer informed the contact that the MAP sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 14V495000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 79,947.

ODI #11469675POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while attempting pull out of the driveway, the vehicle was shifted to drive(D) however, the vehicle failed to respond. The contact stated that the vehicle failed to move. The contact stated that the gear shifter had seized in drive(D). The brake pedal and steering wheel locked up. There were no warning lights illuminated. The contact's father, an independent mechanic, diagnosed that the transmission shifter cable bushing had failed. The dealer and the manufacturer were not notified of the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 166,414.

ODI #11469312ENGINE1 INJURY

What component or system failed or malfunctioned, and is it available for inspection upon request?-Coolant/temperature sensor causing the vehicle to overheat, cylinder head to crack, and coolant leak into the engine. Safety jeopardized?-Yes, the car was then burning the coolant and it was entering the air and inhaled. Possible connection to a confirmed cancer case in the main driver. Has the problem been reproduced or confirmed by a dealer or independent service center?-Yes, it was reported to two separate Ford dealerships a total of 5 times. Each time the dealership told me they could not diagnose the problem. I took the car to an independent service center and it was confirmed the head was visibly cracked in 3 locations and the car was burning coolant and emitting it through the exhaust. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?-The vehicle has been to Ford dealerships and inspected for service, recalls, and multiple times for this specific issue. Were there any warning lamps?-No warning lamps, no other symptoms prior to the failure. I purchased the vehicle from Fred Beans Ford, West Chester in Feb. 2016. In Oct. 2016 the vehicle overheated without any warning lamps or messages and it was towed to Fred Beans Ford. The service department stated there were no issues with the vehicle but replaced the temperature sensor that was recalled. The problem continued with the coolant level decreasing and no leaks could be found. The vehicle was taken to Fred Beans for a coolant leak 3 additional times and each time I was told they could not diagnose it and they just refilled the coolant. After this I checked the coolant daily and refilled it if needed to the appropriate level. October 2021 I took it to New Holland Ford where they could not diagnose it. May 2021 an independent center and machine shop where 3 cracks were found in the head causing coolant to leak into the engine and come out the exhaust.

ODI #11469356ENGINE

Car is losing coolant. Had pressure tested and am told there is no leak but the issue is a blown head gasket. No warning signs were present regarding this issue, posing a huge safety risk. Coolant is leaking into engine due to faulty gasket. I am told that this issue is extremely prevalent with other Ford EcoBoost engine models as well.

ODI #11469470POWER TRAIN,UNKNOWN OR OTHER,ENGINE

IN THE FIRST FEW MINUTES OF OPERATION THE TRANSMISSION/ENGINE SPEEDS UP AND IF NOT EXPECTING IT A SURGE FORWARD COULD CAUSE AN ACCIDENT. SIMILIAR PROBLEMS ALMOST EVERY TIME THE CAR IS STARTED.

ODI #11468669ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 35-45 MPH with her granddaughter in the front passenger’s seat, the vehicle began to stall. The warning "Low Coolant Level; Service Vehicle Immediately" message was displayed. The contact veered to the side of the road. The contact was able to restart the vehicle and drove back to her residence. The contact's son refilled coolant in the vehicle. However, the failure reoccurred while driving the next day. The contact's son, an independent mechanic, diagnosed that the coolant sensors, the engine spark plugs, and unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle had previously been repaired for a coolant leak failure in 2017 and 2018. The manufacturer referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 122,000.

ODI #11468206ENGINEFIRE

NHTSA Campaign Number: 17V209000 This current recall, is not attached to the VIN for my Ford Escape and the car is in the shop for the exact issue. Ford said the NHSTA would have to attach the known recall to the VIN Ford Repair order 787886

ODI #11467972ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the infotainment screen would go blank causing the rear backup camera to become inoperative. The contact took the vehicle to a dealer where they replaced the Accessory Protocol Interface Module (APIM) under NHTSA Campaign Number: 15V406000 (Electrical System) however, the failure persisted. The contact took the vehicle back to the dealer where a diagnostic test was performed; it was determined that the air control module (ACM) needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.

ODI #11468035ENGINEFIRE

The contact owns a 2014 Ford Escape. The contact stated while idled and attempting to park in her driveway, there were flames coming from under the hood. The hood was opened and flames were visible from the engine. No warning lights illuminated. The contact mentioned that the vehicle overheated, there was a cracked cylinder and an oil leak prior to the fire. The origin of the fire was unknown. The contact extinguished the fire with a fire extinguisher. The fire department was not notified. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was referred to the NHTSA Hotline. The failure mileage was 100,000.

ODI #11467698UNKNOWN OR OTHER

Unknown. This is the 2nd time now that my vehicle is just stopped because of electrical issues use the 1st time the Ford dealership said that there is nothing wrong with the electrical and I told that there still was after I got to repair the last there's the last time and now it's the same issue same toll truck coming out to get it bringing it to the same dealership tell me the same stuff

ODI #11467480UNKNOWN OR OTHER

bushing failure attaches the transmission shifter cable to the transmission. The condition didn't allow me to move shifter lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. This faulty bushing is currently a active recall #18s20. I reported to local dealer were he said my vehicles vin # wasn't part of active recall. The bushing failure occurred on 5/22/22 with no warning messages or symptoms. The bushing/cable was replaced by local garage. Mechanic said the part replaced was the same part as active recall. Note: emergency brake was applied during failure to prevent roll away.

ODI #11466130ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle lost motive power. Additionally, while depressing the accelerator pedal, the turbo boost made a loud high-pitched sound. The contact stated that the low engine coolant warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a DTC code for misfires in cylinder #1 through cylinder #4. The mechanic determined that the valve cover gasket needed to be replaced. The vehicle was repaired. The failure reoccurred and the vehicle was towed to a different independent mechanic who diagnosed that there was coolant in the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000. The VIN was not available.

ODI #11464961POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact called the dealer and was informed that there were no recalls on her vehicle for the transmission failure. The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 91,000.

ODI #11464385CHILD SEAT

The contact owns a Cybex Safety Seat, Model Number: 518002151, Model Type: Sirona M, Manufactured on July 2018. The convertible safety seat was being utilized in a 2014 Ford Escape. The contact noticed that his daughter had foam in her hands but he could not determine the origin of the foam. The contact later received notification of NHTSA Campaign Number: 22C001000 (Child Seat). Upon inspecting the safety seat headrest, the contact noticed that the bottom left side of the headrest was missing approximately 1.5 inches of foam. The manufacturer was notified of the failure and advised the contact to no longer utilize the safety seat as it was not safe. Additionally, the manufacturer informed the contact that they could not assist with the safety seat replacement due to the manufacture date. The safety seat was not replaced.

ODI #11463912ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and the coolant needed to be refilled daily. The vehicle was taken to two independent mechanics who related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was unknown.

ODI #11463562FUEL/PROPULSION SYSTEM

The fuel pump was a recall that I had fixed in 2018 however I am again having the same issue. They tell me since the part was previously replaced it would be my responsibility to pay the 800.00 for yet another fuel pump. Typically a fuel pump lasts roughly 100,000 miles but apparently ford products are the exception!! Poor customer service from the ford dealer who originally replaced and absolutely no help! When I put gas in my vehicle it won’t start if I turn it off. Now is is dying while driving down the highway which could be detrimental to everyone involved.

ODI #11463398ELECTRICAL SYSTEM,ENGINE

My vehicle suddenly displays a “Transmission Fault: Service Now” which rendered the vehicle unable to drive. The transmission has issues and it is a common issue among 2014 Ford Escapes. There should be a recall issued since it is a common problem. https://www.copilotsearch.com/posts/ford-escape-transmission-problems/ https://www.reddit.com/r/personalfinance/comments/cu2gki/i_need_advice_about_what_to_do_with_this_car_14/ Driving on a hill and all of the sudden car wouldn't go forward as the gear stopped shifting. Then the transmission gives out. It suddenly displayed "Transmission Fault: Service Now". Consumer was driving on a hill and all of the sudden the car wouldn't go forward as the gear stopped shifting. Then the transmission gives out. It suddenly displayed "Transmission Fault: Service Now".

ODI #11463238WHEELS

I have to keep replacing the lug nuts due to swelling. I’ve replaced them 3 times so far and they are not saying they need to be replaced again

ODI #11463012POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 3 MPH, the transmission warning light illuminated. The vehicle would not start after that failure; and the vehicle was towed to a local dealer. The vehicle was diagnosed with a linkage failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V471000 (Power Train). The approximate failure mileage was 116,048.

ODI #11463117POWER TRAIN

Complaint transmission failure at 108,000 miles. No dash board warning light came on. No issue with transmission noticed before the occurrence. Heard a low whining noise while driving on highway, then without any warning the vehicle lost power. Engine would rev, but not power transferred to the wheels. Able to coast to the highway shoulder. Had to have vehicle towed to repair shop. Repair cost: $5,300. I will share the cost estimate if needed. Done with Fords!

ODI #11462714UNKNOWN OR OTHER

The check coolant light comes on but the reservoir is full.Then the dash lights up telling you to turn the vehicle off and the vehicle starts shaking and then shuts down while driving.I’m thankful I didn’t get in a accident on the highway

ODI #11462577POWER TRAIN

The vehicle has problems with the transmission, when stopped at a traffic light, crossroads or some other place, the vehicle vibrates and shuts off when in drive or reverse

ODI #11462601STRUCTURE,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the transmission was previously replaced. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the driver's side rear door had fractured from daily use, and the contact had to continuously refill the coolant reservoir due to the loss of coolant in the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 82,024.

ODI #11462659ENGINE

The contact owns a 2014 Ford Escape. The contact stated while reversing out of the driveway, the vehicle stalled. The contact stated that the engine was overheating and coolant started leaking from the vehicle. The warning light for the engine overheating was illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 92,000.

ODI #11462252ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Engine shutoff in the middle of a busy road after having vehicle for 3 days.

ODI #11462089ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the RPM fluctuated before the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to pull to the side of the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000

ODI #11461456TIRES,EQUIPMENT ADAPTIVE/MOBILITY

The contact owns a 2014 Ford Escape. The contact stated while in the driveway and loading the vehicle, wheelchair lift fractured. Additionally, there was a low-pressure sensor light illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was still drivable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

ODI #11461490ENGINEFIRE

Owner was driving vehicle approximately 40-45 mph when a yellow light appeared on the dash and message 'powering down' came on. Owner pulled over opened the hood to find smoke and then flames which caused damage to their vehicle. Claim 31V4FM458

ODI #11461111ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while checking the oil, the contact noticed that the coolant level was very low. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The approximate failure mileage was 71,000.

ODI #11461250ENGINE

I own a 2014 Ford Escape with 60,000 miles on it. Upon turning on the vehicle, the check engine light came on. Several days later, also also upon turning on the vehicle, the dash showed a "low coolant" warning. Ford's mechanics inspected the vehicle and found that coolant was leaking into the Escape's engine. Their determination is that it needs a new engine. Ford had previously installed a coolant level sensor in the vehicle as part of a 2018 recall. The recall states that, "[i]f the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire." The sensor is unhelpful; it notifies you once the coolant is low - after coolant has leaked into your engine and you're already in the unsafe situation described in the recall. There was not any other indication (coolant under the vehicle, for example) of an issue before the check engine light came on. Ford performed an oil change on the vehicle 3,400 miles ago and noted no issues with the cooling system or the engine.

ODI #11459817POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 2 - 25 MPH, there was an unknown grinding noise coming from the rear of the vehicle. There were no warning lights illuminated on the instrument panel. The vehicle was taken to the local mechanic who diagnosed the failure to be a rear axle failure. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,000.

ODI #11459707UNKNOWN OR OTHER

Vehicle will start and run normally when first starting. After running for approximately 20 minutes and stopping (turning off engine), then re-starting within 30 minutes, the vehicle will start and run for a short period before stalling. It is unpredictable and dangerous (stalling in traffic or when pulling out into traffic). I see a re-call for a similar problem for recall number 108695 but for some reason this recall does not show up when I put in the VIN number. Has been doing this off and on ever since we owned the vehicle but it has almost caused an accident recently so need to take care of it.

ODI #11459457ENGINE

Head gasket was damaged but little to no signs that it was malfunctioning. Only warning code was spark plugs. Replaced spark plugs but light kept turning on. If the mechanic had not looked deeper at the issue my safety would have been compromised due to lack of notifications when car was being diagnosed

ODI #11459256UNKNOWN OR OTHER

Unknown. The backup camera has stopped working properly. It will come on and then will stop or it will not come on at all. Just seems a possible issue as you could be backing out of a parking space at the mall or grocery store and either hit a car or pedestrian. It seems this would be a safety issue but I'm not positive.

ODI #11458837BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while reversing the vehicle at approximately 3 MPH, the backup camera would show as "camera not available" or the camera would start pixilating and go blank. The contact stated no other warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a module for the "blue tooth/hands free" phone system needed to be replaced. The vehicle was repaired but the failure on the camera was still recurring. The contact researched a recall that could be related to her failure, NHTSA Campaign Number 22V082000 (Back Over Prevention). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000. The radio quit working as well as hands free and backup camera comes and goes when it wants. They thought the radio module might fix all of it but only radio and hands free. This car has always been serviced and repaired at Wehr Ford.

ODI #11458596POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that after refueling, the vehicle would not start. The gear selector was in the park (P) however, the gear shift indicator showed the vehicle in reverse (R). The vehicle was towed to the residence. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V471000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 140,000.

ODI #11458228STEERING

Power steering assist went out without warning while driving.

ODI #11458266POWER TRAIN

I was driving in Manhattan and stopped on East 5th Street in the East Village on my way home at around 7 pm. I stopped the car on a bit of a diagonal in the middle of the street in order to get out and quickly hand something off to someone there. I put the car in park and stepped out for maybe 30 seconds without even closing my door. Then when I got back in and tried to drive the car I had no ability to shift into any gear. The gear shifting didn’t click in in any way. The car didn’t register as in park. No lights highlighted the gear on the dashboard. The 4 tires were locked but the steering wheel moved freely and everything else in the car seemed to be perfectly fine. No warning lights came on. We turned the car off and back on many times hoping the computer system would resolve the issue - but that never changed the situation. I could not drive this car. I could not move the car. I was blocking other cars. I called AAA which took an hour and a half to get to me. I had AAA put the car on a flat bed truck and bring it to my Darien CT driveway ( at great expense) and then the next morning spoke with my Ford dealership and had AAA move the car to the dealership While now having to take a subway and a train to get back to Darien I looked up what could be wrong and discovered there had been a recall of many 2014 Escapes in 2018 to replace a faulty bushing which could detach from the transmission cable and make it impossible to control the gears. MY ESCAPE WAS NOT RECALLED - BUT IT CERTAINLY SHOULD HAVE BEEN because that is exactly what happened. This was very dangerous and expensive. I’m extremely disturbed that had my Escape been fixed in this recall this then would not have happened to me. And my life would not have been in jeopardy. What if this happened minutes later when I was again driving in NYCity or on the highway ? The Ford dealership in Stamford CT discovered that “the shifter cable bushing on transmission is broken and not connected to transmission…”

ODI #11457752ENGINE AND ENGINE COOLING

I am having to add coolant in the reservoir. There is a indicator on the dashboard states coolant low. I don't know where the coolant is going. They're no visible leaks. I have not had a recall for this matter. Recalled are 2014 Ford Escape. They can overheat due to lack of antifreeze. Lack of coolant circulation could cause the engine to overheat and experience a crack in the cylinder head. A cracked head can cause pressurized oil leaks, oil that can leak onto hot engines. There have been reported fires.

ODI #11457185BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated while reversing at approximately 2 MPH, the rear-view camera would malfunction and display a message "camera not available" also the camera image would display upside down on the monitor or was completely blank. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the Accessory Protocol Interface Module (APIM) needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to file a safety complaint. The failure mileage was approximately 136,000.

ODI #11456794ENGINE

The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the low coolant warning light illuminated. The vehicle would also stall with a burning odor was present coming from the antifreeze. The contact added coolant and the warning light was no longer displayed. The failure was persistent. The vehicle was towed to a dealer where it was diagnosed that the heater hose failed. The hose was replaced; however, the failure continued. The vehicle was returned to the dealer due to the coolant not circulating in the engine. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The approximate failure mileage was 115,189. Claim number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

ODI #11456474POWER TRAIN

Transmission just stopped engaging into gear all together around 85000 miles. Would not move at all. Had to be towed and new transmission had to be put in by Shore transmissions LLC 306 TANYARD rd. Centerville, MD 21617

ODI #11456019ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plug in cylinder number four was welded into the head of the engine, causing an engine failure. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 88,000.

ODI #11455822ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH the instrument panel dimmed and then became inoperable. The vehicle was not taken to be diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 112,000.

ODI #11455895UNKNOWN OR OTHER,ENGINEFIRE

Owner scheduled appointment with Lakeview Ford due to no heat in vehicle, stalling when fuel was full, an active indicator for airbags. They completed the repairs for total around $1500. Shop went to test drive and vehicle caught fire.

ODI #11455196ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that the instrument panel was inoperable. The contact stated that the speedometer and the odometer no longer functioned due to the failure. The contact called the dealer and he was referred to the manufacturer for assistance. The manufacturer informed him to use the "Ford Pass" App to keep track of his vehicle mileage. The contact stated that the App did not work with his model year vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 127,000.

ODI #11454969LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that the rear passenger’s side door could not be opened from the inside and would only open from the outside when aggressively pulled. The contact then received notification of NHTSA Campaign Number: 20V331000 (Latches/ Locks/Linkages) which the contact linked to the failure. The contact took the vehicle to the dealer where she was informed that the recall could not be serviced due to the numbers on her door not matching the numbers on the recall. The contact was informed that the dealer would contact the manufacturer about the failure; however, the contact had not yet received a response from the dealer. The contact took the vehicle back to the dealer twice and was denied service both times. The contact then called the manufacturer who referred her to NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.

ODI #11454418VEHICLE SPEED CONTROL

The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal, the vehicle reversed without warning. In addition, the RPM was fluctuating. The vehicle was taken to the dealer and the contact was informed that there were no open recalls on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,875.

ODI #11454348UNKNOWN OR OTHER,BACK OVER PREVENTION

Back up camera not working. Occasionally comes on for short period of time. Error message sometimes says "camera not available". Sometimes nothing but home screen.

ODI #11454146ELECTRICAL SYSTEM

I had a faulty instrument cluster repaired, which apparently is a recurring issue with this model of vehicle. In fact, my car is only 3 months outside the period that would have qualified it for a recall for this exact issue. It’s clear that this vehicle should have qualified for recall, as the mechanic who repaired it was happy to admit. Myself and other Escape owners who have experienced this same issue with slightly newer cars should be eligible as well.

ODI #11453610POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while attempting to park the vehicle the gear shifter cable fractured making it difficult to safely park the vehicle. The vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

ODI #11452501ENGINE AND ENGINE COOLING

My warning light comes on and it says coolant is low. I add some coolant and the warning light goes off. In a month the same thing happens again. I add coolant again. I have to keep adding coolant approximately every month. There is no puddle under car and the heat temperature gauge stays the same in normal range. Also My Daughter’s 2014 Escape also does the same thing. Hers started doing it in November.

ODI #11452514ENGINE AND ENGINE COOLING

My 2014 Ford Escape warning light comes on and says coolant is low so I add coolant and the warning light goes away. In another month this happens again so I add coolant again and light goes off. This happens approximately every month. The temperature gauge stays the same, it stays normal. My moms 2014 Escape does the same thing.

ODI #11452301WHEELS

Could not replace tire, swollen lug nuts

ODI #11452084POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that upon placing the gear shifter into PARK, the “Shift to PARK” message was displayed on the instrument panel. The contact also stated that upon placing the gear shifter into PARK; the vehicle would roll away without warning. The contact called two dealers and each informed her that her vehicle was not included in NHTSA Campaign Number: 18V471000 (Power Train). The manufacturer was also notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 200,000.

ODI #11451823ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that initially, the coolant valve had become defective which resulted in her vehicle overheating as indicated by the temperature gauge. The contact took the vehicle to an independent mechanic where they replaced the coolant valve and coolant tank. Despite the repairs, the failure persisted and the vehicle was taken back to the mechanic where the diagnostic trouble code indicated that the coolant bypass was defective. The contact had the coolant bypass valve replaced and later discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. Also, the contact stated that while her daughter was at a red light, the vehicle shut off without warning. The contact's husband was called to the scene and was able to restart the vehicle. Once home, the vehicle was towed to the same independent mechanic where the vehicle was diagnosed with a defective transmission. The transmission was replaced. Additionally, she also stated that her vehicle would fail to start up after filling the vehicle with fuel. After multiple attempts, the contact was able to restart the vehicle and drove the vehicle back to the independent mechanic where he diagnosed the vehicle with a defective fuel pump. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline). The contact then called both the dealer and the manufacturer and was informed that her vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,000. Consumer's daughter was sitting at the red light the car shut off, when she turned the car back on she was in drive but the car went into reverse. She almost hit the car behind her. She had to try and shift into drive but was only able to get it into neutral and move the car to the side so the other cars could get past. She had to remain with her foot on the brake because it would not shift into park. My husband had to come and help her. Vehicle was towed and transmission was replaced.

ODI #11451949POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while reversing and then attempting to shift into drive, the gear shifter would not function as needed. The contact stated no warning light was illuminated. The contact had the vehicle towed to the local dealer, where it has not yet been diagnosed. The contact was informed by the tow truck driver that the shifter cable had detached and that there was a recall from the manufacturer regarding the shifter cable. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

ODI #11451550ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds the vehicle would overheat and produce smoke from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was awaiting diagnostic testing. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000. THE CONSUMER STATED THE VEHICLE LEAKED COOLANT. ALSO, THE ENGINE WAS RUNNING ROUGH AND BLOWING SMOKE. THE ENGINE NEEDED TO BE REPLACED.

ODI #11450859STEERING

The power steering goes out intermittently when turning, which has almost caused me to be in several wrecks. There are no warnings lamps or messages displayed. This seems to be a problem noted by numerous other people on the Internet with this year.

ODI #11450501ENGINE

The car loses coolant but know leaks. The dash says coolant low so I add coolant to the reservoir and then it is fine till around a month and does it again so I do the same thing. Started doing it when got cold and use heater all the time. My daughter has a 2014 escape to and it is also doing it.

ODI #11450000ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the vehicle overheated and there was smoke coming from the vehicle. The vehicle was towed to the independent mechanic, who diagnosed that the turbo and wiring harness was burnt, and there was coolant leaking in cylinders # 2 and # 3. The mechanic replaced the turbo, wiring harness, and valve cover gasket; however, after the repairs, the mechanic discovered there was a cracked head gasket. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 106,000.

ODI #11449179POWER TRAIN

While driving in traffic the vehicle lost drive power and would not engage into gear. No warning lamps or dashboard signals. The safety of other drivers became clear as I had to move the car (while coasting) from lane to side of road. The dealership called this a catastrophic transmission failure of the pump and suggests a full transmission replacement. My incident could have been far worse if on highway or heavier traffic. This failure contributed to unsafe conditions. I’m reporting this because I’ve read about many other instances of the same transmission problem on the same model and make and year.

ODI #11449120UNKNOWN OR OTHER,ENGINE

I have a coolant intrusion issue. This issue is causing a major problem to the engine and long block cylinders. This problem has occurred randomly causing the car to buffer, shut off on its own, and have white smoke come out of the exhaust and run terribly. I have taken this vehicle to multiple Ford Service centers in the last two years for its usual maintenance repairs and nobody has pointed out there has been an issue. My car is now in the shop with an $8,000 repair cost. Ford has decided to NOT fix the recall issue on my vehicle. This problem is a known issue for the 2014 Ford Escapes. I purchased this vehicle at Carmax and have paperwork saying there are 2 recalls associated with this vin. Manufacturer Number: 17S09 NHTSA Recall Number: 17V209 Recall Status: Recall incomplete The cycling head crack may cause an oil leak that may result in a fire in the engine compartment. This is an extremely dangerous issue for myself & others.

ODI #11449173WHEELS

I had a blowout on my left driver tire. We were on a interstate highway. The Highway patrol was unable to get the lug nuts off to change the tire. I had the tire iron that came with the car and the Highway Patrol had a 4 way tire iron. None of them were able to get the lug nuts off. When I had it towed to a Ford dealer I was told that this is a problem with all the Ford Escapes. The lug nuts swell up and cannot be removed. I was told to get the lug nuts changed out and I would not have this problem. I did this at my expense. Why is Ford not required to change these out at their expense and why were we not notified before I had this blowout out on a interstate???? It cost me $150.00 to get all the lug nuts replaced.

ODI #11448994POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

lost power, didn't seem to get into dive on freeway could't get power on to freeway when at a stop take time to get power up to a good speed Car at AAMCO for inspection needed to re build leaking bad brushing No did not get any warning warning light came on as i went to AAMCO of low coolant only

ODI #11448248ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that the coolant was leaking. Additionally, the vehicle failed to heat up. The contact added coolant to the coolant reservoir however, the coolant level was low the next day. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the coolant system was pressurizing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 81,000.

ODI #11447837ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and shut off. The vehicle was towed to the local dealer where it was diagnosed that there was an air bubble in the coolant. The fluid was drained and refilled. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the cooling fan was inoperable. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that there was oil mixing with the coolant. The contact stated the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 51,479.

ODI #11447550STRUCTURE,LATCHES/LOCKS/LINKAGES

While driving on HWY 65-N, the interior lights came on and on the LCD we got a warning sound & message saying that the rear left door was open !!, we panic b/c our dog was in the back seat, we thought that he had open it, we rushed to the stop on the side of the hwy, we try, and try to closed the door, it never latched, we had to "secure" the door with my belt. very scary and dangerous situation. never got a warning about it; we went directly to the dealer that we bought it from, they inspected the problem, and said that we had to pay for the repair... why?

ODI #11447176POWER TRAIN

PREMATURE TRANSMISSION FAILURE WITH NO WARNING AT ALL WHILE TRAVELING AT 75 MILES PER HOUR ON THE HIGHWAY AND AN ACCIDENT WAS NARROWLY AVOIDED. CAR WAS TOWED TO DEALERSHIP AND THEY DID CONFIRM THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. IT APPEARS THIS IS A KNOWN ISSUE YET THEY WILL NOT DO ANYTHING TO HELP THE CONSUMER EXCEPT TELL THEM IT FAILED AND THEY HAVE TO REPLACE IT FOR $6000 DOLLARS. AFTER MUCH RESEARCH THERE ARE HUNDREDS OF COMPLAINTS ON THIS SAME ISSUE ON THIS EXACT VEHICLE AND THE TRANSMISSION IS FAILING PEOPLE WHILE DRIVING WITHOUT WARNING - THIS IS GOING TO GET SOMEONE INJURED OR KILLED AS THERE IS NO WARNING OF POTENTIAL TRANSMISSION ISSUES - JUST FAILS WHILE DRIVING OUT OF NOWHERE AND ON VEHICLES THAT SHOULD NOT BE HAVING TRANSMISSION ISSUES YET. FORD IS DOING NOTHING ABOUT THIS BUT THEY KNOW OF THE ISSUE - THEY JUST LEAVE THE CARS OUT THERE SO SOMEONE CAN POSSIBLY GET HURT. THIS IS A HUGE SAFETY CONCERN AND I CANNOT BELIEVE THERE IS NOT A RECALL ON THIS VEHICLE. THIS NEEDS TO BE INVESTIGATED IN FULL AND THE CONSUMERS TAKEN CARE OF AS YOU CANNOT KNOWLINGY PUT FAULTY TRANSMISSIONS IN CARS AND LET THE CONSUMER GET INJURED OR EVEN POSSIBLY KILLED.

ODI #11447097UNKNOWN OR OTHER

1-10-2022 I was driving to my mothers home and suddenly the car stopped driving,I pushed the foot pedal and nothing happened. I stopped and shifted gears to see if I could make it go, I had to get it towed, the person picking it up stated that this happens with 2014 ford escapes. I then went online to find a recall dated from 9-2018 on the transmission and several more recalls on this vechile. I take good care of my ford and I am dissapointed I have no warnings of any kind and now have no way to get to work.

ODI #11446871POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at 60 MPH, the vehicle hesitated upon depression of the accelerator pedal. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. The hesitation continued as the contact exited the highway and coasted the vehicle into a parking lot. The vehicle was then towed to her residence. The vehicle was then towed to an independent mechanic where they replaced the transmission; however, the failure persisted. The dealer was contacted about the failure and informed the contact that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

ODI #11446393POWER TRAIN

2014 Ford Escape AWD, driving on roadway and engine light came on. Vehicle was chugging at various times and able to reach home. Checked oil, was same color not milky. Drove to dealership, on way engine light flashed and then remained steady. Vehicle chugged off and on. Reached dealership. Assessment conducted by service tech. Complete engine failure and replacement needed. Coolant intrusion into block and spark plugs in cylinders 2 and 3 fused to block. Cost estimate at $8000.00. I am required to have dealership give me a salvage amount and applied to $5000.00 remaining balance. Another vehicle will be required to be purchased. My wife and me are retired on fixed income. Another dealership repair tech. advised this is an ongoing issue with these engines self distructing. Any assistance would be appreciated.

ODI #11446263UNKNOWN OR OTHER

Our Escape keeps stating it has low coolant, we refill it and within a week it has low coolant again. Also after driving there is a strong antifreeze smell outside of the vehicle.

ODI #11446009UNKNOWN OR OTHER

While driving on a busy street the engine power suddenly dropped to zero, while multiple alert lights (including check engine) turned on. At the same time, the RPM of the vehicle increased significantly. Power steering stayed on, but the car would not move under its own power. There was just enough momentum to coast into a parking lot.

ODI #11445822FUEL/PROPULSION SYSTEM

purge valve failed. car stalled with no warning in traffic at lights in busy intersection in the dark. I was stranded alone in winter thirty miles from home in the country. Finally a man assisted to push the car on a side road. Waited another hour alone for tow to Landmark Ford in Tigard Oregon. Dealer stated purge valve failed. Paid $700 to fix plus $250 for rental car. Found exact problem on Ford recall 18S32 Ford Focus same model years and engine type as my escape. Ford corporate stated they didn't issue a recall on the Escape because they didn't think it was a problem. This is a known issue with Ford Focus. Why wasn't a recall issue for the Escape?

ODI #11445528POWER TRAIN

While driving 75 mph down the highway the transmission failed with no warning lights or symptoms. Car wouldn't change gears and thankfully was able to exit the highway without an accident in a highly congested area. After pulling off the highway car would not move or go into reverse then transmission light came on. Only owner of vehicle and it was bought brand new from the dealership always being serviced by Ford. Dealership has advised the transmission failed though this should not happen at this mileage and the repair is a new transmission. This appears to be a known issue with this make and model of vehicle yet is continuing to happen. A faulty transmission that goes out with no warning while driving is a huge safety issue. Thankfully I was not hurt but Someone is going to get hurt or killed.

ODI #11445278ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated that while at a complete stop, the vehicle would intermittently fail to accelerate upon the depression of the accelerator pedal without warning. As the failure persisted, the contact checked the engine and discovered that there was no coolant in the engine. Due to the failure, the contact had the vehicle towed to a dealer where the mechanic discovered that the coolant sensor was defective. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 126,000.

ODI #11445145WHEELS

LUG NUTS ON WHEELS i HAVE BEEN ASKED TO REPLACE THE FORD LUG NUTS FOR SWELLING FIRST....WHEN I PURCHASED NEW TIRES,AND I JUST WENT IN FOR SERVICE TO FORD AND THEY DIDNT SAY ANYTHING.

ODI #11445148POWER TRAIN

CVT TRANSMISSION WENT OUT ON THE STREET CAUSING ME TO STALL IN A HIGHLY CONGESTED AREA. THIS COULD HAVE BEEN A PERFECT REAR END CONDITION..

ODI #11444965WHEELS

All Lug nuts needed replaced due to swelling

ODI #11444908ENGINE

Coolant level sensor failed after repair for recall number 17S09. Mechanic reports that senior failed in same way as documented in the recall. However Ford refuses to conduct the repair a second time.

ODI #11444614POWER TRAIN

Transmission fault: engine suddenly reved high and didn’t move. Weird noise coming on and off. No prior warning or notifications with transmission

ODI #11443976ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Lights come on for engine and gas pump while in motion throws vehicle to right at 55 mph when gas light comes one says empty all the time does at stops too slams into next gear shaking car badly with a bang it does often enough at 1/2 tank only or below but does not read more than 1/8 tank from full when filling up at pump all the time

ODI #11443641UNKNOWN OR OTHER,ENGINE

In brief, It is my contention that safety recall# 17S09 service was not performed in its entirely on my vehicle and likely several others by the dealerships. The dealerships only replaced the engine coolant sensors & the motor mounts per their understanding of the recall instructions but did not replace the coolant system hoses as instructed in the Dec 13th correspondence to the dealers. After having several problems with coolant leakages in my vehicle which caused the check engine light to come on it was discovered that I had multiple hoses leaking. I spoke with a service manager at the dealership that performed my recall service in April/2018 about the hoses not being replaced which was my current problem? I was informed this was not what the dealerships were instructed to do by Ford Motors in their recall notices to them. Two different dealerships I visited were oblivious to this recall mandate. In the meantime I have incurred nearly $1500 in repair expenses because the recall that was investigated and mandated by NHTSA in 2017 was not performed in its entirety although Ford Motors assured this would be addressed in the recall. Investigation needed/warranted.

ODI #11443021ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

The wipers became slow and erratic, then stopped when headlights were turned on. The lights also were affected as they became dim or out depending on the selection of Hi, Low or Driving. The wipers could have failed during a storm, or the headlights could have become inoperative with no warning. The problem was reproduced at the dealer and inspected as well. There was no indication that there was a problem until the wipers and lights were operated. There could have been more systems that were failing we did not notice as the problem was all of the grounding wires were on painted surfaces. There are several Service Bulletins on this car and the Ford Focus in the same model year range. I have correspondence from the dealer that indicates the problem. Although our car did not fall under these bulletins, I feel this should be a recall since any electric component could fail with no warning by the design of these cars.

ODI #11443008POWER TRAIN

My transmission went out at 107,500 miles while going 85 on the highway after leaving work. I was pressing the gas, but my car would not accelerate. My car was at almost 5000 RPMs and making a terrible noise. I was able to coast into a parking lot. My car was struggling to shift from neutral to reverse and was making a loud revving noise even when idle. I was almost read-ended when my transmission went out and caused others to change lanes quickly to avoid hitting me. I was lucky that I did not get stranded in the middle lane of the highway. I had my vehicle towed to AAMCO who confirmed it was my transmission. The service representative I spoke to said that he drove my car around the block himself and got stranded in the middle of the road. He confirmed my transmission was reading multiple error codes and that it would need to be rebuilt. It is still currently being repaired, but they estimated it would be around $3300 to rebuild the transmission. There was no check engine light, and the only light that was on was a low tire pressure alert due to the sudden cold weather. On the way to work that day (about 8 hours prior to the incident), my car was making a loud noise but driving fine. Once I left work, I continued to notice the abnormal noise. I stopped at a red light then accelerated to turn at the intersection. Once I turned, I made it about a quart of a mile before my car stopped accelerating. I am waiting on the official findings from AAMCO to determine what the exact issue with the transmission is.

ODI #11442691UNKNOWN OR OTHER

I stopped at a light at a busy intersection and my car just died. No power whatsoever. After a couple of minutes I was able to start it. It’s almost occurred multiple times previously.

ODI #11442565STRUCTURE

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the front-end experienced shaking and vibrations. The vehicle was taken to an independent mechanic who diagnosed that the motor mount had fractured. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified but no assistance was offered. The failure mileage was 90,000.

ODI #11442555POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 70 mph, the vehicle did not become inoperable as the vehicle failed to downshift and accelerate. In addition, the RPMs were rising to 4 but the vehicle was not shifting gears while the check engine light and check transmission warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

ODI #11442254UNKNOWN OR OTHER

Unrepaired door recall/door won’t open from inside

ODI #11441724POWER TRAIN

I have had a 2014 Ford escape titanium 1.6L turbo, but I have had two transmissions (6F35) fail for the exact same reason. The torque converter is shooting metal into the transmission causing an internal failure. This has resulted in me having to pay for yet another transmission costing me at least $6,000 from the repair and then for acquiring a rental vehicle. I've been told by my repair shop that this is a common issue with this transmission. The failure both times has happened when I have been driving at a high rate of speed on the expressway and I suddenly lose the ability to drive the car and I have to coast to safety. The first time this happened I did experience a warning from my on board system but the second time the failure happened and nothing came up on the dash. I currently have an extended warranty through endurance that is not paying for this repair. This will be the second claim that I have made then I will have to pay out of pocket. I think there seriously needs to be a recall or some sort of redesign done on this torque converter.

ODI #11441097POWER TRAIN

I was driving down the road on my way home from the store my car suddenly stalled on me. I would have been rear ended had I not been able to pull over on the side of the road because a car was right behind me. I was fortunate to be able to not hit ant trees or mailboxes on the side of the road or that there was not a deep ditch! It could have been a bad wreck with deadly injuries. The engine was still running even though it loss power. There was no warning. The engine light never came on. I tried getting back on the the road, the car would barely go and was making a grinder /wining noise.Still on engine light or warning. I managed to get to my drive way, then the gear slipped and the car jerked bad! I was able to get it in the driveway! I had it towed to a automotive shop. The technician determined I have transmission failure! I am having to get a new transmission!!! I the car has 58,000 miles on it when it happened. It’s my understanding that this has happened to other people with 2014 Ford Escape.

ODI #11440455FUEL/PROPULSION SYSTEM

Vehicle stalls many times while driving usually after starting vehicle and take off . Check engine light came on there was a code for fuel pump or fuel pressure. Looks like there may be a recall on my vehicle as well unsure as to next steps, I dont want to get in a accident need fixed asap

ODI #11440347ENGINE

2014 Ford Escape presents with major engine cooling system issues for several years despite regular repair and maintenance to these systems. Heat blows cold unless driving 55 mph or more and coolant needs to be replaced every two weeks during the fall and winter. Engine coolant leaks onto engine block despite regular repair for several years. Serious safety hazard possible due to this.

ODI #11440355ENGINE

It is an ongoing issue with the 2014 escape. They had a recall out for the coolant system. A healthy engine does not use coolant. I kept having it checked it had no visible leaks but was losing coolant No visible leaks. I got an engine light I took the car to Ford dealer here in Scarborough Toronto he told me the car coolant has been leaking into engine blocks. The dealer is claiming it has nothing to do with the recall. Ford won't fix it and is saying it's not part of the recall. They are saying I have to replace my whole engine. It is a 2014 Ford escape with 110000Km on it.

ODI #11439999ENGINE AND ENGINE COOLINGFIRE

The contact's niece owned a 2014 Ford Escape. The contact stated that while his niece was driving at 60-65 MPH, she saw smoke coming from underneath the hood of the vehicle. The coolant warning light illuminated. The contact stated that as his niece veered to the side of the road and exited the vehicle, she saw fire underneath the vehicle. The contact's niece was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The used car dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in the recall for NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING). The approximate failure mileage was 125,000.

ODI #11439662ENGINE

The car continues to have a leak of coolant even after the dealership claims it has been repaired. There is no visible sign of a coolant leak. The engine continues to run hot on a daily basis. The car does not even give a signal warning until it has already reached high temperatures and then states to shut the engine down immediately. The service center refuses to inspect my car as they state the recall has already been repaired. It appears to be an on going problem with 2014 1.6L Escape engines.

ODI #11439728ELECTRICAL SYSTEM

Battery dies, for no apparent reason, alternator test done and was good. After putting in drive car started forward then trans slipped and car stalled would not restart. Vehicle had to be towed. Replaced battery 2 times before and still drains and dies. Checked system for power drains and found none.

ODI #11439408STEERING

Vehicle got a steering assist fault on information center. At that time, loss of power steering. It is electric power steering for this vehicle. Was unable to steer vehicle at this time. Did not cause a diagnostic code. Searched online and many issues with this vehicle. Ford says nothing is wrong. Someone will get hurt if this is not fixed. The amount of people having this issue is a manufacture defect and should be fixed as such.

ODI #11439178STEERING

The contact owns a 2014 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the power steering assist fault warning message appeared on the instrument panel. The contact's daughter used excessive force to drive the vehicle home. Due to the failure, the contact had the vehicle towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The contact filed a case and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

ODI #11438611ENGINE

Coolant is leaking into the engine, Ford is aware of this issue and has owners install an engine coolant sensor to avoid a potential fire risk. This was done with this vehicle however it obviously does not fix the underlying problem.

ODI #11438664UNKNOWN OR OTHER

Vehicle stalled while driving around 45mph while in traffic this has happened 2 times now and mechanics were unsure of issue.

ODI #11438240UNKNOWN OR OTHER

Went to pull out from light and car would not go into gear then clunk it jammed into gear but then the light was red and it almost sent me into the intersection

ODI #11438270POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while stationary, the contact shifted into reverse however, the vehicle failed to respond. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the shifter cable bushing replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

ODI #11438158WHEELS,BACK OVER PREVENTION

Light went off for low tire pressure. Rear passenger side tire was low. Filled with air and drove for a couple weeks; light again went off. Filled tire again and took to service center this morning to see if something had penetrated tire or if bead had loosened. Service center found nail in tire and repaired. They had to replace 4 lug nuts as they were swollen. (I didn’t even know this was possible!). A simple and inexpensive tire repair turned into more than expected, which is rough when you’re on a small, fixed income. My fear is that I will eventually have the same experience/expense, at some point in time, with the other three tires. As a side note, and something that maybe should be filed as a separate complaint, is that the back-up camera malfunctions frequently…sometimes with image appearing upside down or a completely black screen. I spoke with two separate repair shops and was told it couldn’t be fixed…had to be replaced…and was quoted over $500 to replace it…obviously something I cannot afford to do. Was told it’s a common issue on Escapes, yet there have been no recalls for this issue. If we’re really trying to improve safety, then maybe this issue needs to be addressed as well. I have heard they will be required on new cars in the future; but something needs to be done about existing failures…and to set a standard regarding future failures on those new cars. My camera went out after warranty expiration, so I had no way to afford to fix it. Ford should stand behind their product and replace these defective cameras. My car now has 95,207 miles on it, and the camera failed over a year ago. I wouldn’t think a 7-year-old (6-year-old at time of failure) car with less than 100,000 miles on it should have that type of failure. Ford needs to use better equipment or offer better warranties. For most of us, $500 is a pretty substantial expense, and I’ll bet there are a lot of Escapes with defective cameras that people can’t afford to fix.

ODI #11437995POWER TRAIN

Transmission quit working and the vehicle stopped forward progress abruptly. There were no warnings on the dash. Vehicle will not shift and transmission disengages with no warning. Repair shop quoted a complete replacement at $7000.

ODI #11437777ENGINE AND ENGINE COOLING

Vehicle began shaking when idling and was taken to independent repair shop. Upon their inspection oil was found around the spark plugs which was an indication that there was a cracked cylinder head caused by overheating and requiring a new engine. There had been no sensor alert that coolant levels were low.

ODI #11437817ENGINE AND ENGINE COOLING

Vehicle continues to lose coolant. No visible leaks. Vehicle previously tested for coolant loss. Dealership performed pressure test. Tested satisfactory. Problem has persisted. FORD has issued a recall for coolant loss. Contacted FORD, told my vehicle is not on the recall list. My vehicle has the 1.6l ecoboost engine that has a known problem of coolant leaking into the cylinders. FORD customer service is unable to explain why my vehicle is not part of the recall, only saying my VIN is not part of the coolant recall. At some point my vehicle will suffer catastrophic engine failure or a fire. FORD has put coolant level sensors in vehicles with this engine. This does not solve the leaking problem, but at least monitors coolant level. My VIN strangely does not qualify for this.

ODI #11437122STEERING

The contact owns a 2014 Ford Escape. The contact stated that while driving at 40 MPH, the power steering assist fault warning message appeared on the instrument panel. The contact used excessive force to move the vehicle off the road. Due to the failure, the contact initially had the vehicle towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.

ODI #11437253STEERING,ELECTRICAL SYSTEM

Driving and the steering assist failure warning came on and lost all power steering.

ODI #11436405UNKNOWN OR OTHER

The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the vehicle inadvertently stalled. The contact veered to the side of the road. The contact stated he turned off the vehicle and as he turned it back on, the vehicle made an abnormal popping sound. The contact stated when he switched gears to drive the vehicle moved with delay, however, he was able to drive to his destination. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 90,342.

ODI #11436516FUEL/PROPULSION SYSTEM

A common issue on these Ford Escapes (Mine is a 2014) are the canister purge valve sticks open , causing the fuels vapors to enter engine while fueling. This essentially floods the engine when fueling. It also throws a check engine light and runs lean. I have seen hundreds of issues which the Ford Escapes and nothing has been done about it . This should be covered under the emissions defect warranty but the part is not listed. The weird part is this same exact issue is listed under numerous recalls for different models such as the Ford Focus. I have no idea why Ford is not acknowledging this issue on the Escape ,especially on the 1.6 EcoBoost engine - which is a PAIN to change the canister purge valve. Hopefully Ford fixes this and sends recalls to everyone affected.

ODI #11436232BACK OVER PREVENTION

UNKNOWN. Often back up camera when using reverse in automatic transmission display goes blank or says camera not found Doesn’t work often dealer twice or more nothing found. Darn.

ODI #11435655POWER TRAIN

The valve for the eco system is stuck open which causes car to stall while driving and loses power on a flat surface(most do that uphill) and revs engine rpms way too high and tranny slips. I have a aftermarket warranty that is bumper to bumper but seems everytime i take it to garage the warranty company claims the parts aren't covered. I can't afford this repair which is going to cost me $600. The company doesn't even pay for the diagnosis which is another $90. Ford investigation needs to recheck their results over

ODI #11435078UNKNOWN OR OTHERCRASHFIRE2 DEATHS2 INJURIES

Engine caught on fire

ODI #11435022ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2014 Ford Escape. The contact stated that while driving at slow speeds, the vehicle overheated. There was an abnormal odor and detection of heat inside the vehicle. A message to pull over and check the engine was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was anti-freeze in the engine and the engine needed to be replaced. The repair parts were not available. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact mentioned being extremely concerned about driving the vehicle and a possible fire. The failure mileage was 51,187.

ODI #11435058POWER TRAIN

I have a 2014 Ford Escape VIN:[XXX] (mfg date 11/2013) that almost killed somebody. I put the car in Park and got out of the car, It then proceeded to roll backwards towards a crowd of people. I was able to jump back in the car and put on the emergency brake to stop the car. Turns out their is a recall : FORD Safety Recall 18S20 – Shift Cable Bushing Replacement affecting 2013-2014 Ford Escape, & 2013-2016 Ford Fusion. Unfortunately, I never got a recall notice because the recall only covers Escapes up to 9/2013. How can I get my car added to the Recall? Thank You in advance. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11434418ENGINE AND ENGINE COOLING

I was driving on the highway and all of the sudden the temperature gauge maxed out and the console said engine overheating. I pulled off to the side and as soon as I put the car in park, the gauge returned to normal. The coolant reservoir was full and the radiator was not unreasonably hot. The check engine light came on at the beginning and went away as soon as I pulled off. I do not know what caused this problem, but it has not been recreated since then.

ODI #11433775POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that the vehicle would not shift out of PARK. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 107,000.

ODI #11433529ELECTRICAL SYSTEM

Instrument panel cluster lcd constantly flashing and not working.

ODI #11433330STEERING

The contact owns a 2014 Ford Escape. The contact stated while driving various speeds, excessive force was needed to steer the vehicle with the steering assist fault service required warning message illuminated on the instrument panel. The contact had taken the vehicle to the dealer and the mechanic performed a steering gear update on the vehicle. Recently, the contact stated that after reversing out of her driveway, the failure returned as the same warning message reappeared on the instrument panel. Upon restart, the vehicle resumed normal operation; however, the failure would intermittently occur while driving at various speeds. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

ODI #11433351ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving 65 MPH, the vehicle started overheating with a warning light on the instrument panel. The contact pulled over to the side of the road and opened the hood and saw coolant leaking all over the engine. The contact added some water in the vehicle and waited a few minutes and drove back to the residence. The contact’s husband works as a mechanic and diagnosed the vehicle with a cracked coolant reservoir. The vehicle was repaired, and the entire cooling system was replaced however, the failure persisted. The contact took the vehicle to an independent mechanic to be inspected however, the mechanic was unable to duplicate the failure. The contact was informed that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

ODI #11432448ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 50 MPH, the low on coolant level warning light illuminated. While driving, another message was displayed on the instrument panel stating that the engine was overheating, do not drive. The contact pulled over into a parking lot and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to his residence. The next day the contact had the vehicle towed to the local dealer. The local dealer inspected the vehicle but was unable to restart the vehicle. The battery and starter were replaced, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The contact took the vehicle to an independent mechanic and the engine was replaced; however, the engine overheating message was still displayed on the instrument panel. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

ODI #11430874UNKNOWN OR OTHER

Rear window shatter due to heat while parked, when not in used the vehicle is parked in the garage.

ODI #11430458UNKNOWN OR OTHER

The vehicle was used days prior with no issues. I started the vehicle up while still in the parking spot and the vehicle started great. Everything was fine while driving this particular day. My husband and I alternated between drivers, him and I. Suddenly the car was revving itself as I pushed on the gas pedal. The vehicle suddenly with no warning stopped picking up speed then would pick up speed when you least expected it. I didn't receive any warning on the dashboard until this had been going on for nearly 2 hours so there was definitely a delayed response on the dashboard of any warning or malfunction. My husband and I pulled over multiple times, turned off the car and allowed it to sit for 15-30 minutes then carried on our way. It wasn't until 2 hours after this issue started that we suddenly received a warning on the dashboard that stated transmission fault service now. Every time we would stop, turn off the car and turn it back on the warning on the dashboard disappeared. It would eventually come back on approximately 20-30 minutes later. We were far from home and wouldn't have been able to get a tow unless we were within a 100 mile radius. We drove the vehicle as far as we could then without warning the vehicle it shut off. It lost all power completely. I took the vehicle for a diagnostic to a reputable Ford Dealership and I'm being told that I need an engine and transmission. I did a bit of research and found that Ford Escape are nitrous for Engine and Transmission issues. I've found several articles where individuals complained of the exact same issue as mines. Ford needs to be held accountable for making such an unreliable vehicle! They made a vehicle that is known to have a multitude of major safety issues yet has done nothing to resolve the matter. Now we are stuck with a vehicle that doesn't work! We have to continue making payments on a vehicle that is of no use! We are both disabled as well so this vehicle was our lifeline to getting around!

ODI #11430279STEERING

The contact owns a 2014 Ford Escape. The contact stated that upon backing out of a parking space, the power steering assist failed with an unknown warning light illuminated on the instrument panel. The contact was able to restart the vehicle and resumed normal driving operation. A few days later, the contact stated that while at a complete stop, the failure returned with the "power steering assist, service required" warning message on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the steering column needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 122,000.

ODI #11429747UNKNOWN OR OTHER1 INJURY

Driving a friends vehicle, got out to run into an open garage for an errand. Placed floor shift in park, left driver door open, vehicle running...no chime! Came back to SUV, friend had gotten out of the passenger side, closed door and was standing at the rear of the vehicle. She stated that she needed to get into the cargo area and that I needed to turn the vehicle off so that it could be opened. I questioned why I could not just push the door open button and she stated that it was a safety feature. She came around to the outside of the driver's door and said to reach in and turn it off, at which time the SUV immediately went into reverse, caught me under the door and dragged me approximately 20-25 feet The vehicle came to rest partially on the driveway and partially in grass. I had road rash on my back and massive blood loss in my abdomen as well as bruising on thigh and elbows. It is my understanding that this model has been recalled for both the lack of chime when running, key in the ignition, door open AND a transmission bushing that malfunctions and does not properly go into park by using the gear shifter. And that others have been dragged by their 2014 Escapes. I do not own this vehicle and the owner stated that I did not properly put it into park OR knocked it out of park when I reached in to turn the ignition off. Therefore she will not have the vehicle checked for a malfunction.

ODI #11429700UNKNOWN OR OTHER

1. my electrical system shutdown the car 2. It stop while we were driving in the middle of a busy street 3. yes...they needed to keep the car for several days in order to fix all of the components that were effected. 4. a policeman tried to help with the car and then they had to redirect traffic and they called for the tow 5. no warning lights or alerts

ODI #11428953ELECTRICAL SYSTEM

The contact owns a 2014 Ford Escape. The contact stated that the instrument panel was inoperable, which resulted in the contact not being able to view the speed, fuel level, and warning lights. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included. The manufacturer was informed of the failure. The contact was informed that the VIN was not included in the recall. The failure mileage was unavailable.

ODI #11429055ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

When putting my vehicle into reverse it wouldn't go into gear it was stuck in a neutral position unless it was in park. If I would step in the gas it would just rev up the engine.

ODI #11428903STEERING

Initially the only problem I had was the back up camera. It kept disconnecting, with a failure (error) code. Soon Afterwards, The vehicle loss all power steering abilities. The tires have been replaced with new tires. The vehicle locked up when parked and I was unable to move it when in drive. I called for assistance from a towing company. They inflated my tires. I took the vehicle to a certified mechanic. They were unable to resolve the issue. They said they couldn’t find them problem. Today, I (just) returned from an out of state vacation with my 2 grandchildren in tow, and loss power steering again while going down a steep and curvy mountain side. I found a pullout, parked and I called my daughter to come pick up the kids (several hours away) for their safety. I also had my husband assist me with handling and driving the vehicle with out power steering. Again several hours away. The Mountains & cliffs were a threat and a danger to all of us on the road. So we worked through a plan of push & pull. I’ve reported the problem multiple times to the local FORD dealership & manufacture with no positive response or suggestions. The vehicle is a 2014 with only 52,722 miles. I need help, please.

ODI #11428567ENGINE AND ENGINE COOLING

The contact's father owns a 2014 Ford Escape. The contact stated that while his father was driving at an undisclosed speed, the vehicle overheated and loss motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was then towed to the dealer and diagnosed that there was coolant found in cylinder number 2 from a cracked head gasket. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 44,778.

ODI #11428460UNKNOWN OR OTHER

I was driving down a busy highway and out of nowhere I noticed my car started to slowly stall out. I was lucky enough to pull into the median where my car had came to an abrupt stop. I put it in park, but after that I wasn’t even able to turn my car off or on. My lights were still on in my car and everything else. I couldn’t shift gears to even put it into neutral to push it out of the way. I was lucky enough to call the police to come make sure I wouldn’t get hit. We had it towed, the tow truck driver had to manually unhook my car battery and take the shifter apart to put it into neutral. I looked my vin # up for a recall but mine is not apart of the recall. Which it definitely needs to be, I could’ve been killed if I wouldn’t have gotten my car over in time.

ODI #11427662UNKNOWN OR OTHER

When I turn the car on and put it on reverse it takes a while to change gears and when you change it to drive it sometimes won’t let you drive and makes you feel like ur on N

ODI #11427438POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a defect with the TCM module connector. The vehicle was then taken to several other independent mechanics however, the mechanics were unable to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V495000 (Electrical System) which he linked to the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

ODI #11427295LATCHES/LOCKS/LINKAGES

Had a child in car seat when the passenger door opened thank goodness I was in driveway. I have a door that does not close due to the recall latch and part is on back order. NO ETA from local Ford company. In the meantime door does not close and I’m left waiting for who knows how long for the parts to arrive for a recall that Ford has been aware of for years.

ODI #11427314POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

Driving on the highway I lost braking power the brake vacuum pump ceased up and broke the bolt in the cam shaft that had to be drilled out and replaced then that caused more damage to the cam and bottom end of the motor for the motor to throw the following codes: p0365 p0369 p0012 p0299 b1215 p0234 U3008 U3003 U0300 p1594 U0140 U0154 U2300 U0422 B1B36 With all these codes I did the following and am now without a vehicle thanks to FORD. This vehicle only has 58000 Miles is single owner and was well maintained till this incident now I am told the motor has to be rebuilt as the cam and bottom end are the issues with this vehicle and this has happened to a lot of people and could have cause a crash or deadly accident as no brakes and now no vehicle. The three sensors were replaced and brake vacuum pump and bolt that drives the pump from the cam along with new spark plugs and valve cover gaskets plus oil change and filter plus new battery and tires along with front rotors calipers brake pads and rear rotors and brake pads. I blame Ford for this as this is a well known issue with 2014 to 2019 models of Ford Escape Titanium 2.0l Eco Boost Engine with turbo. Garages all over the US and Canada have been just replacing the engines due to poor engineering on Fords part and I believe Ford should be held responsible to the engines replacement as it is not even 60000 Miles and I try to take good car of my vehicle only to have none now to drive. Ford Should be held Responsible.

ODI #11426492ENGINE

I have a cracked cylinder head on cylinder number 3 that is leaking coolant into my engine. My vehicle was bought directly from Ford in 2014 and has 68,900 miles on it. I have done all of the routine maintenance over the years and there is absolutely no reason my vehicle should be having this issue. I have already had my car in the shop multiple times for the same issue. Engine light kept coming on and I could barely get it too accelerate before I was told it will cost almost $9000 to fix. I attempted to call Ford and they claim there is nothing they can do for me.

ODI #11426117BACK OVER PREVENTION

A recall was issued for back up camera malfunctions on Ford models under NHTSA Campaign Number: 20V575000. My Escape has the exact same issue with the back up camera as described in the recall. The camera intermittently goes out and a message appears on the screen that the back up camera is not available or it goes blank. I have had the dealership look at the camera twice in the past three years and each time they tell me there is not an issue with the camera that it functions as expected.

ODI #11425313STEERING

What component or system failed or malfunctioned, and is it available for inspection upon request? Rack and Pinion Gear Assembly. Yes, but already inspected by Ford Dealership. How was your safety or the safety of others put at risk? Stopped to get gas while on a trip, when turned the engine on, the steering wheel would not turn. It was completely locked with no prior warning. If this had happened on the interstate, I could have wrecked with children in the vehicle. I am not even sure I would have been able to turn the wheel to pull off to the side of the road. VERY dangerous. Had to be towed 24miles to closest Ford dealership and spent the night in a strange town as everything was closed and couldn't get rental as the supply was low in the tiny town. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer service center confirmed problem and informed me it would cost $3K to fix on my 2014 Ford Escape, which only has 54K miles on it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Ford's service center, where the vehicle is being repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until after the problem occurred. The reading stated, "Steering Assist Fault Service Required" when I started my car to a locked steering wheel.

ODI #11424453POWER TRAIN

After a 45 minute highway drive, I left my vehicle running in park to go run into a store briefly. Upon re-entering my car and shifting into reverse my engine revved but the car did not move. Initially I thought I was caught on a curb until all of a sudden the transmission caught an jolted the car backwards. I just barely managed to get the car home but after catching gears to move forward it would slip the engine would rev and then catch and jolt forward. Eventually it died and had to be pushed home. After reading online about this issue it seems common for this model and year, however my vehicle fell into a different made year. My big concern here is this happened without warning as seems to be the case with many other. Luckily i was a short ways from my destination and also parked in a parking lot when it first occurred, rather than doing 65 on the highway in the fast lane. A recall on all transmission from 2014 Ford Escapes should be activated to correct this issue. Multiple mechanics have mentioned it is a terrible year for the car, so clearly its common knowledge that Ford has slightly addressed. I do not care that I have to pay for this expensive fix, I am more concerned about it happening to other and severe accidents occurring.

ODI #11423972ENGINE AND ENGINE COOLING

The coolant replacement valve need to be replaced every 6 months and there are other year of this vehicle that has been recalled but, I do not see it recalled on the 2014. I have replaced this part almost 5 times since I bought this car from my dealership.

ODI #11422296POWER TRAIN

I was driving in a parking lot and put my car in reverse to allow another car out of a parking spot. When I tried to put my car back into drive it was stuck in reverse and would not shift. This nearly sent me crashing into the car behind me as a result. I couldn’t even put the car in park because the shift was stuck. I turned off the car and attempted to turn it back on but it would not start. Bystanders helped push my car into a parking spot where I attempted to troubleshoot the issue. I was able to push a white lever under the shift panel to get the shift stick to move but it was then stuck in neutral and would not recognize any other gear. I had to put the emergency parking break on to keep my car from rolling into other cars around me. I did some research and found Recall # 18S20 - 2013-2014 Escape with a 6F35 Transmission Shift Cable Bushing Replacement. I contacted a few Ford dealerships in my area but they said my Vin was not included in this recall even though this is the exact issue I was having and posed a severe safety issue.

ODI #11422109STEERING

I started the car and tried to move the steering wheel and it won't move to either side. In the dash of the car only appears a i.

ODI #11420081STEERING

The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 10 mph, there was an abnormal crunching sound coming from the steering wheel. In addition, the steering wheel ceased without warning. The vehicle was restarted and the steering functionality returned. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

ODI #11419897POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the vehicle would not shift out of the park. The contact also stated that the vehicle proceeded to drift forward. There was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with transmission failure. The contact had the transmission replaced. Recently while at a gas station, the contact attempted to park the vehicle while in reverse; however, the gear shifter failed to shift out of reverse. The contact stated that the vehicle continued to drift backward. The vehicle was turned off. The contact took the vehicle to another independent mechanic where the vehicle was diagnosed with a defective gear linkage system. Unable to repair the vehicle, the contact was informed by a mechanic that he would be able to shift the vehicle into drive position however, once the vehicle was turned off, the vehicle would not restart. The contact drove the vehicle home and parked the vehicle with the parking brake activated. The vehicle then failed to restart. The contact called the manufacturer and was informed that there were no recalls on the Vin. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000

ODI #11419523POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2014 Ford Escape. The contact stated while driving 35 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine, the transmission, the manifold, and the computer needed to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 107,000.

ODI #11419158POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while approaching the driveway, the gear shifter lever failed to engage properly and indicated that the vehicle was still in neutral. There was no warning light illuminated. The contact attempted to turn off the vehicle however, the vehicle failed to turn off. The battery was disconnected and the vehicle turned off. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 155,000.

ODI #11418785POWER TRAIN

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the message "transmission failure" displayed before the speed was reduced and the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 151,000.

ODI #11418652POWER TRAIN

car was parked, Got into it put the shifter down and nothing would happen with the car. It appears there is a issue with the shifter cable. There was a recall for this model if it was built between may-sep 2013. This model was built in Jun of 2014. Same issue and model built at the same plant. Since it was built about 9 month later they (FORD) will not cover the fix.

ODI #11418024ENGINE

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while driving at an undisclosed speed. The vehicle hesitated to start with an abnormal odor. The vehicle stalled while parked in the driveway on three separate occasions. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The dealer was contacted and the contact was informed to bring the vehicle in to be diagnosed. The contact felt that the vehicle was unsafe to be driven. The failure mileage was approximately 67,500.

ODI #11417932ENGINE AND ENGINE COOLING

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was leaking coolant. The contact stated that the low coolant warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve in the coolant system. The contact was informed that the coolant system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced under NHTSA campaign number: 17V209000 (Engine and Engine Cooling) prior to owning the vehicle however, the contact was relating the failure to the recall. The manufacturer had been informed of the failure and informed the contact that recall had already been serviced. The failure mileage was approximately 103,000.

ODI #11416440ELECTRICAL SYSTEM,ENGINE

MY DASH LIGHTS NEVER INDICATED ANY LOW OIL. ENDED UP RUNNING OUT OF OIL AND I STARTED KEEPING TRACK. I WAS PUTTING IN A QT A DAY. NO VISIBLE SIGNS ON MOTOR OR GROUND OF OIL LEAK. BUT SMOKE IN TAIL PIPE. THEN TODAY THE MOTOR BLOW COMPLETELY EVEN W OIL IN IT. I SEARCHED UP MY MAKE AND MODEL. THEIR ARE TONS OF RECALLS FOR THE OIL LEAK AD I SAID, AND FOR THE INSTRUMENT PANEL NOT WORKING. BUT MY DEALERSHIP SAID I HAVE NO RECALLS WHAT'S SO EVER AND NON HAVE BEEN DONE ON THIS CAR. SOME OF THOSE RECALLS I READ SAID IT COULD CATCH FIRE!!

ODI #11416275ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) COMPLETED AT AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) BACK IN 2019. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE IN APRIL 2021. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) WHERE IT WAS DIAGNOSED WITH A COOLANT LEAK WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN CYLINDER NUMBER 3. THE VEHICLE WAS NOT YET REPAIRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,925.

ODI #11416337POWER TRAIN

THE CAR STARTED SKIPPING WHILE DRIVING ON CITY HIGHWAY. WHEN I WOULD STOP AT TRAFFIC LIGHT IT WOULD HESITATE TO PULL OFF THEN LURCH FORWARD. IT EVENTUALLY STOPPED IN TRAFFIC AND WOULDN'T MOVE AT ALL. THERE WAS NO WARNING LIGHT, MY SYSTEM CHECK SAID IT WAS OK. I ONLY HAVE APPROXIMATELY 67,000 MILES ON THE CAR. IT HAD REGULAR MAINTENANCE LAST MONTH AND TRANSMISSION FLUID WAS CHECKED "OK"

ODI #11415714POWER TRAIN

AT 69,000 THE TRANSMISSION WOULD NOT WORK ANY MORE. THE CAR WOULD NOT MOVE IN GEAR. IT STARTED SLOWING DOWN WHILE DRIVING, UNTIL IT WOULDN'T MOVE ANY MORE.

ODI #11414636ENGINE

I REPLACED THE SPARK PLUGS ON 4/25/2021 FOR MY 2014 FORD ESCAPE SE DUE TO AN P0303 ERROR INDICATING A MISFIRE FOR # 3 CYLINDER. ALL THE SPARK PLUGS WERE EASILY CHANGED EXCEPT CYLINDER #3, THIS SPARK PLUG SEIZED. AS A RESULT, I HAD MY FORD ESCAPE TOWED TO HASTINGS FORD (GREENVILLE, NC) ON 4/29/2021. GARY FROM THE SERVICE DEPARTMENT CALLED TO TELL ME (@5:00 4/29/2021) THAT THE MECHANIC WAS UNABLE TO REMOVE THE SEIZED SPARK PLUG AND THAT REPLACING THE CYLINDER HEAD WOULD NOT BE SUFFICIENT. THE ENGINE (1.6 L ECOBOOST) IS KNOWN TO LEAK COOLANT AND THAT IT WOULD BE A WASTE OF TIME AND MONEY TO JUST REPLACE THE CYLINDER HEAD. THE SERVICE DEPARTMENT RECOMMENDED THAT I REPLACE THE "LONG BLOCK" FOR A TOTAL COST OF $7800 (INCLUDING LABOR). MY VEHICLE ONLY HAS 104,954 MILE. THE DEALERSHIP KNOWINGLY ACKNOWLEDGES A DEFECT WITH THE MOTOR BUT WILL NOT ACCEPT RESPONSIBILITY TOWARDS FIXING THE ENGINE. I CALL FORD'S CUSTOMER SERVICE ON 4/29/2021 @ 6:06 TO ASK FOR ASSISTANCE IN REPAIRING MY VEHICLE (CASE # - CAS-31599643) AND RECEIVED A CALL FROM A SUPERVISOR ON 4/30/2021 @ 1:37. JOEL INDICATED THAT FORD ASSUMES NO RESPONSIBILITY TOWARDS THE REPAIR OF MY VEHICLE SINCE IT'S BEYOND THE POWERTRAIN WARRANTY. I HAVE FOUND 2 CLASS ACTION LAW SUITS AGAINST FORD FOR THE 1.6 L ECOBOOST DUE TO THE COOLANT LEAK DAMAGE TO THE ENGINE AND BELIEVE THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIRS.

ODI #11414292POWER TRAIN

THE CAR SUDDENLY LOST ACCELERATION POWER WHILE DRIVING AT APPROXIMATELY 35 MPH. DRIVER PULLED TO SAFE AREA AND STOPPED CAR AT WHICH POINT IT WOULD NOT MOVE. NO WARNING/EMERGENCY LIGHTS DISPLAYED IN THE INSTRUMENT CLUSTER (NO CHECK ENGINE, BATTERY, OVERHEAT, OR OTHER HAD BEEN PREVIOUSLY DISPLAYED). TOWED TO CLOSEST FORD DEALER. DIAGNOSTICS STATED TRANSMISSION FAILURE (92,000 MI; BOUGHT USED FROM FORD DEALER IN 2017 WITH 60K MILES). TRANSMISSION REPLACED. DURING TEST DRIVE FOLLOWING REPLACEMENT, FORD DEALER MECHANIC IDENTIFIED A RATTLING NOISE. THIS NOISE WAS NOT HEARD PRIOR TO THE FAILURE BUT MAY HAVE BEEN PRESENT DURING THE TRANSMISSION FAILURE BUT NOT HEARD BECAUSE OF THE SUDDEN LOSS OF POWER/ABILITY TO ACCELERATE WHILE DRIVING IN TRAFFIC. THE MECHANIC RETURNED TO THE DEALERSHIP WHERE FURTHER INSPECTION REVEALED A CRACKED FLYWHEEL/FLEXPLATE. RESEARCH SHOWS THAT THERE HAS BEEN A RECALL FOR SIMILAR FORD CARS (I.E. EDGE) FOR THIS EXACT ISSUE AND REPAIRS INCLUDED IN THE RECALL INCLUDED REPAIRS OF TRANSMISSION. ADDITIONALLY, TRANSMISSION/FLEXPLATE FAILURES IN THE 2014 ESCAPE IS INCLUDED IN A 2020 CLASS ACTION SETTLEMENT ALLEGING FORD ACTIVELY CONCEALED ENGINE & TRANSMISSION FAILURES. VEHICLES IDENTIFIED IN THIS SETTLEMENT SHOULD BE RECALLED. CONSUMERS WHO HAVE ALREADY PAID FOR IDENTIFIED FAILURES SHOULD BE REIMBURSED PARTS/LABOR BY FORD. THE VEHICLE IN THIS INCIDENT WAS ALSO INCLUDED IN A PRIOR ENGINE RECALL. THE ENGINE WAS REPLACED BY A FORD DEALER IN MAY 2018.

ODI #11413524ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING COOLANT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUB CITY FORD, INC. (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC STATED THAT THERE WAS NOTHING THAT NEEDED TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO COURTESY FORD SOUTH (1201 US-167, ABBEVILLE, LA 70510) WHERE IT WAS DIAGNOSED WITH THE COOLANT RESERVOIR NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,328.

ODI #11413246UNKNOWN OR OTHER1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE VEHICLE INDEPENDENTLY REVERSED AS THE VEHICLE WAS NOT RUNNING DRAGGING THE CONTACT ABOUT 20 FEET. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED ROAD RASH AND A BRUISED THIGH AND ABDOMEN. THE CONTACT HAD TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO HAVE IT WAS DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ODI #11413014ENGINE

DUE TO COOLANT LEAK/BURNING/LEAKING INTO ENGINE I AM HAVING TO ADD COOLANT TO MY VEHICLE EVERY OTHER MONTH WHEN THE VEHICLE ALERTS ME THAT COOLANT LEVEL IS LOW. I TOOK CAR IN BACK IN 2018 WHEN THE RECALL FOR THIS ISSUE WAS CREATED. THE RECALL DID NOTHING TO FIX THE ACTUAL ISSUE OF WHERE THE COOLANT WAS GOING AND ONLY INSERTED A SENSOR IN THE SYSTEM TO NOTIFY THE DRIVER OF THE ISSUE SOONER TO HOPEFULLY PREVENT ENGINE FROM CATCHING FIRE DUE TO RUNNING TOO HOT. MY VEHICLE HAS LESS THAN 55K MILES AND ENGINE IS NOT PERFORMING AS IT DID BEFORE AND I AM CONCERNED THAT COOLANT HAS DAMAGED MY ENGINE. FORD CUSTOMER SERVICE HAS SAID THAT SINCE MY VEHICLE IS 2014 MODEL YEAR THAT IT IS OUT OF ANY WARRANTY. THIS IS REALLY NOT ACCEPTABLE AS I MENTIONED THEY IDENTIFIED AN ISSUE WITH THE COOLANT BUT DIDN'T FIX IT AND ONLY PUT AN EARLY ALERT IN. PLEASE LOOK INTO AND ADVISE HOW I CAN GET THIS CORRECTED OR REPLACED. WHEN THIS HAPPENED IN 2018 THE VEHICLE SAID IT WAS RUNNING HOT AND REDUCED POWER AND I COULD ONLY DRIVE IT FOR A FEW MINS AT A TIME TO GET IT TO A DEALER TO CHECK IT OUT. THIS WAS IN JULY 2018 AND I HAVE BEEN ADDING COOLANT EVERY COUPLE OF FEW MONTHS SINCE JULY OF 2018.

ODI #11413094STEERING

THE STEERING WHEEL HAS BECAME VERY HARD TO USE. THE ALERT "STEERING FAULT SERVICE NOW" CAME ON. IS THERE A RECALL ON THIS? THE MAN I TALK TO SAID ITS PROBABLY ELECTRICAL AND ITS DANGEROUS TO DRIVE. LOOKING FOR INFORMATION THANK YOU

ODI #11412934POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

I TRIED TO PARK MY CAR AS USUALLY, PUT THE SHIFT IN P, BUT THE CAR CONTINUED TO MOVE. I WAS SCARED AND UNPLEASANTLY SURPRISED. I HAD TO TO DRIVE AROUND THE PARKING LOT IN FRONT OF HOME DEPOT IN DICKSON CITY AND FINALLY DECIDED TO TURN OF THE CAR. AFTER THAT I WAS NOT ABLE TO TURN ON THE ENGINE. I HAD THE CAR TOWED AWAY TO GIBBONS FORD.

ODI #11412940POWER TRAIN

TRANSMISSION PROBLEMS SLIPS GEAR AND KICKS WHEN GOING FROM 2ND GEAR TO 3RD FROM TIME TO TIME I'M AFRAID I'M GONNA HAVE TO PAY FOR A NEW TRANSMISSION

ODI #11408531UNKNOWN OR OTHER

FOR THE SECOND TIME IN 3 MONTHS, MY 2014 FORD ESCAPE WAS STATIONARY WHEN THE FLYWHEEL IN FRONT OF THE ENGINE BROKE WITH NO WARNING LIGHT GOING ON (ONLY A TELLTALE RATTLING WHEN TURNING ON THE IGNITION) WHICH DID EXTENSIVE DAMAGE TO OTHER NEARBY PARTS, SUCH AS THE FRONT PUMP. I AM AWARE THAT THE DEFECTIVE FLYWHEEL IS STAMPED INSTEAD OF MADE OF CAST IRON AND SO, THE INFERIOR MATERIAL HAS FAILED IN OTHER FORD ESCAPES. FURTHERMORE DELAYS OF ALL THE NECESSARY REPLACEMENT PARTS BY THE FORD MOTOR CO. TO RUGE'S FORD DEALER, DRAGGED ON FOR 2 WEEKS FROM 12/28/2020 TO 1/15/2021 AND AGAIN FROM 4/5/2021 UNTIL NOW 4/18/2021. MY 2014 FORD ESCAPE SITS IDLE AT RUGE'S FORD FOR 2 WEEKS WAITING FOR ALL THE PARTS TO ARRIVE. THIS IS NOT AN ISOLATED CASE. OTHER FORD ESCAPE OWNERS IN MY AREA HAVE EXPERIENCED A SIMILAR ISSUE WITH THE DEFECTIVE FLYWHEEL. I EXPECT YOU TO TAKE IMMEDIATE ACTION AND ISSUE A RECALL ON THE DEFECTIVE FLYWHEEL PART.

ODI #11408390POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE MADE A LOUD GRINDING SOUND. THE CONTACT PULLED OVER AND SHUT-OFF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WOULD NOT RESTART. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH METAL SHAVINGS INSIDE THE TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

ODI #11408139POWER TRAIN,ENGINE

I HAVE A 2014 FORD ESCAPE SE WITH 67000 MILES AND WHEN I WAS PARKED BURGER KING PARKING LOT WITH ENGINE RUNNING A MESSAGE CAME ON THAT SAID IT WAS OVERHEATING SO I PARKED IT AND LOOKED UNDER HOOD SAW IT HAD AN ANTIFREEZE RESERVOIR THAT WAS LOW SO I PROCEEDED TO GET AN APPOINTMENT FOR CLONINGER FORD MORGANTON NC FOR THE WORKS OIL CHANGE AND COOLANT RESERVOIR AND THEY CHECKED IT PUT ANTIFREEZE IN IT AND SAID ANY PROBLEMS CALL THEM. I LEFT AND IT SEEMED OK, UNTIL I HAD IT RUNNUNG IN THE DRIVEWAY AND IT WAS OVERHEATING IT SAID AGAIN SO THEN I CALLED TOLD THEM WHAT HAPPENED AND GOT APPOINTMENT TO COME IN AGAIN AND I WENT AND SHOWED THEM THAT THE RESERVOIR WAS EMPTY AGAIN SO MAYBE I HAD A LEAK SINCE THEY JUST FILLED IT UP A WEEK AGO AT MY APPOINTMENT SAME DEALER SERVICE DEPT. AFTER THEY LOOKED AT IT THEY SAID THE ENGINE NEEDED TO BE REPLACED DUE TO THE ENGINE COOLANT SYSTEM CAUSING A CRACK IN THE ENGINE AND IT WOULD BE $8000. PLUS LABOR TO REPAIR AND THERE WAS NO RECALL FOR IT AND IT WAS OUT OF WARRANTY AND THEY WERE SEEING IT MORE AND MORE ON THIS CAR AND I WOULD BE BETTER TO TRADE IT IN. IT NOW SITS IN MY DRIVEWAY UNTIL SOMETHING CAN GET DONE. I TRULY BELIEVE CONSUMERS SHOULD BE COVERED FOR THIS WITH ALL THE COMPLAINTS HERE AND WITH ATTORNEYS ON THE INTERNET WHO ARE EXPLORING SAME PROBLEM.

ODI #11407861ELECTRICAL SYSTEM,FIRERELATED,UNKNOWN OR OTHERFIRE

2014 FORD ESCAPE TITANIUM TAKEN IN FOR EVERY RECALL, AND MAINTAINED. WHILE DRIVING ON A 3 LANE ROAD GOING 40 MPH THE WINDSHIELD WIPERS WENT ON FULL SPEED (NOT RAINING) AND WOULD NOT/COULD NOT TURN THEM OFF. AFTER ABOUT 5 MINUTES THEY WENT DOWN TO SLOW SPEED. THEN THE CAR LOST POWER, NO STEERING OR BRAKES. NO WAY TO STOP OR STEER THE CAR. IT SLOWED AND FINALLY CAME TO A CLUNKY STOP. FLAMES WERE COMING OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AT THAT TIME. WITHIN 1-2 MINUTES THE FLAMES WERE COMING FROM THE TOP OF THE ENGINE, UP AND OVER THE HOOD ONTO THE TOP AND OVER THE CAR COMPLETELY.

ODI #11407856UNKNOWN OR OTHER

THE PASSENGER SIDE BACK DOOR IS MISSING THE CHILD SAFETY LOCK FEATURE.

ODI #11407172POWER TRAIN

WHILE DRIVING ON A MAIN CITY ROAD, VEHICLE WAS SUDDENLY IN NEUTRAL. WAS UNABLE TO GET IT TO STAY IN DRIVE. VEHICLE WAS NOT DRIVABLE AND HAD TO BE TOWED. CURRENTLY TRANSMISSION BEING REBUILT.

ODI #11406702STEERING

AS RECENT AS 3/30/21 SUDDENLY UPON STARTING MY CAR UP THE POWERSTERRING WENT OUT, FORTUNATELY, BEFORE ANY MAJOR MOVEMENT OF CAR. I SHIFTED TO PARK AND SHUT THE ENGINE DOWN AND RESTARTED AND FINALLY THE POWER STERRING WAS WORKING. THIS HAS HAPPENED THREE TIMES NOW AND RATHER EPISODIC IN NATURE. TIME TO HAVE IT FIXED VIA RECALL PROCESS. PLEASE ADVISE!

ODI #11406431ENGINE

THERE IS A COOLANT SYSTEM LEAK SIMILAR TO THAT IN FORD RECALL #17S09 (NHTSA CAMPAIGN #17V209), BUT THE DEALER SAYS MY CAR IS NOT COVERED BY THAT RECALL.

ODI #11405389ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD TO REFILL COOLANT RESERVOIR REPEATEDLY. NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

ODI #11405443ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE UNDERNEATH THE VEHICLE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO GORDY'S AUTOMOTIVE REPAIR (2639 S FIELDSPAN RD, DUSON, LA 70529). THE CONTACT HAS NOT NOTIFIED THE LOCAL DEALER. THE VEHICLE HAS BEEN NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,883.

ODI #11404316POWER TRAIN

ON 3/20/21 WHEN DRIVING MY 2014 FORD ESCAPE MY HUSBAND AND I NOTICED A HUMMING NOISE. THEN IT SEEMED AS IF THE CAR WASN'T SHIFTING AND WAS IDLING REAL HIGH. THEN THERE WAS NOTHING, NO POWER OF SPEED OR SHIFTING. NO CHECK ENGINE LIGHT, JUST A RED LIGHT CAME ON SAYING TRANSMISSION FAULT SERVICE NOW. WE HAD TO HAVE THE VEHICLE TOWED TO OUR NEAREST FORD DEALER. TO FIND OUT THIS IS NOT A RECALL AND IT WAS A CATASTROPHIC TRANSMISSION FAILURE. HE SAID IT WILL COST US $5100 FOR THEM TO GET A NEW TRANSMISSION WHICH ARE BACK ORDERED. I ALSO CALLED FORD DIRECTLY ABOUT THIS AND THEY SAID IT IS NOT AN OPEN RECALL, AND THE CAR IS OUT OF WARRANTY BY 3 MONTHS!! I FIND THIS TERRIBLE I HAVE HAD THIS VEHICLE FOR 5 YEARS AND TAKEN GOOD CARE OF IT AND FOR FORD TO NOT TAKE CARE OF ITS CUSTOMERS ON SOMETHING LIKE THIS I FEEL IS HORRIFIC!!

ODI #11403700ELECTRICAL SYSTEM,ENGINE

THE CAR STARTED TO DELAY AND WOULDN'T ACCELERATE WHILE I WAS ON A THREE LANE INTERSTATE GOING 70MPH THEN SHORTLY AFTER THAT IT WOULD MAKE A LOUD BOOM SOUND THAT WOULD SHAKE THE VEHICLE EVERYTIME IT WAS SHIFTED INTO ANY OF THE GEARS. IT WON'T ACCELERATE AT ALL NOW. IT WILL MOVE FORWARD AND BSCKWARD AUTOMATICALLY WHEN PUT INTO GEAR BUT WILL ONLY REV WHEN THE GAS PEDAL IS PRESSED

ODI #11403453FUEL/PROPULSION SYSTEM

CAR STALLS WHEN DRIVING AT LOW SPEEDS.

ODI #11403550AIR BAGS

THE DASH WARNING LIGHT SHOWS A PERSON IN A SEAT BELT WITH AN AIRBAG ALL THE TIME

ODI #11402787ENGINE

DURING A ROUTINE OIL CHANGE, THE TECHNICIAN FOUND A COOLANT LEAK. AFTER AN IN DEPTH DIAGNOSIS, THE TECHNICIAN PREFORMED A COOLANT PRESSURE TEST. HE FOUND COOLANT INTRUSION IN TWO CYLINDERS. THE FORD SERVICE CENTER WROTE: RECOMMENDED IMMEDIATE ATTENTION TO REBUILT/REPLACE THE ENGINE. THEY PREFORMED COOLANT PRESSURE TEST LEAKING DOWN 10 PSI WITHIN 1 AND1/2 HOUR NO EXTERNAL LEAK. THEY REMOVED ALL 4 SPARK PLUGS, USED A BORESCOPE AND FOUND EVIDENCE OF COOLANT ON TOP OF #2 AND #3 PISTON. THUS THE NEED TO REPLACE THE LONG BLOCK ASSEMBLY. THE SERVICE CENTER RECOMMENDED THE NEED TO REPLACE THE ENGINE AT THE SUGGESTED COST OF $8,000. I HAVE CHANGED THE OIL REGULARLY SINCE OWNING THIS VEHICLE. I DO NOT HAVE THE FUNDS TO DO THIS MAJOR TYPE OF REPAIR. WHY HASN'T FORD RECALLED THE VEHICLE TO CORRECT THIS PROBLEM SINCE THIS HAVE BEEN A PROBLEM SINCE 2010?

ODI #11400414POWER TRAIN,ENGINE

ON OR ABOUT AUGUST OF 2019 MY CAR BEGAN PULLING WHEN I WAS ON THE FREEWAY. THE CAR THEN JUST TURNED OFF AND I WAS LUCK TO VEER OFF TO THE RIGHT WITHOUT HITTING ANY OTHER CARS. THE CAR WAS TOWED TO THE DEALERSHIP (SERRA FORD IN ROCHESTER, MI) ONLY TO FIND OUT I NEEDED A NEW TRANSMISSION. THE CAR WAS ONLY 5 YEARS OLD AND EVEN THOUGH IT WAS OUT OF WARRANTY (MILEAGE) 112,000 MILES ON THE CAR AND FORD REFUSED TO ASSIST ME IN REPAIRING THE CAR. I HAVE PURCHASED FORD CARS SINCE 1998 AND KEPT THEM FOR OVER 8 YEARS. I HAVE NEVER HAD TO REPLACE A TRANSMISSION ON A CAR LET ALONE WHEN ITS ONLY 5 YEARS OLD. SERRA FORD (MATT) STATED THAT THE OVERDRIVE BAND FAILED FIRST WHICH CAUSED THE TRANSMISSION TO OVERHEAT. THE MATERIAL THEN DESENAGRATED AND METAL WAS SUCKED INTO THE TUBE FOR THE ACTUAL TRANSMISSION PUMP. HE RECOMMENDED ANOTHER TRANSMISSION BUT I WANTED TO KNOW WHY THEY ENGINE LIGHT NEVER CAME ON WHEN THE OVERDRIVE BAND FAILED? I ASKED THE SAME QUESTION TO THE REP AT FORD AND NO ONE COULD ANSWER ME. I FEEL LIKE I WOULD NOT HAVE HAD TO PURCHASE ANOTHER USED TRANSMISSION HAD THE SENSOR INDICATED THAT SOMETHING WAS GOING ON WITH THE ENGINE. I REALLY WANT FORD TO REFUND ME FOR THE MONEY I HAD TO SPEND ON MY TRANSMISSION.

ODI #11400092UNKNOWN OR OTHER

THERE IS A KNOWN RECALL ON 2014 FORD ESCAPES FOR THE BUSHING LINKAGE ON THE TRANSMISSION, STATING THE CAR CAN BE IN PARK BUT NOT REALLY IN PARK. MY CAR WAS IN DRIVE AND WAS GOING BACKWARDS. TO ME THIS IS THE SAME EXPLANATION. MY CAR DOESN'T KNOW WHAT GEAR IT IS IN.*DT*JB

ODI #11399694FUEL/PROPULSION SYSTEM

IT HAPPENS WHILE DRIVING SLOW THE CAR STALLS SUDDENLY. I HAVE TO RE-START THE CAR

ODI #11399750ENGINE

FORD ESCAPE SE 2014 ALL COOLANT LEAKED, CAR COULD NOT RUN, WHITE SMOKE AND NOW ALSO HAS OIL LEAK. THERE IS RECALL 17V209000 DATED 03/27/2017 THAT DESCRIBES WHAT HAPPENED TO MY VEHICLE YET THE DEALER MENTIONED THAT MY CAR HAS NO RECALLS OUTSTANDING. I WAS JUST LEAVING MY HOME WHEN THIS HAPPENED AND HAD TO STOP THE CAR. ONLY THE YELLOW CHECK ENGINE LIGHT CAME ON AND THE RED "I" IN CLUSTER. RIGHT NOW MY CAR IS IN THE SHOP AND THEY ARE CHECKING TO SEE EXACTLY WHY THIS HAPPENED. AS SOON AS I KNOW AND GET THE ESTIMATE, I WILL BE POSTING IT IN THIS COMPLAINT. ALSO CALLED FORD AND THEY SAID THAT ANY QUESTIONS HAD TO BE THRU THE DEALER WHICH I HAD ALREADY DONE. CHECKED MY RECALLS ONLINE AND ALSO SAYS NO RECALLS.

ODI #11399475WHEELS

SUBJ: FORD'S SWOLLEN WHEEL LUG-NUT ISSUE ISSUE: WHEEL LUG-NUTS ON FORD VEHICLES BECOME SWOLLEN AND UN-SERVICEABLE. THE TIRE WRENCH TOOL THAT FORD PROVIDES WILL NOT FIT THESE DEFECTIVE LUG-NUTS AND BECAUSE OF SUCH A FLAT TIRE CAN NOT BE EASILY NOR QUICKLY CHANGED.; A SAFETY AS WELL AS A CONSUMER ISSUE.

ODI #11398862POWER TRAIN

I WAS DRIVING MY CAR ON THE HIGHWAY AND THE RPM INCREASED AND IT STARTED STUDDERING AND EVENTUALLY CUT OFF. TOOK IT TO THE FORD DEALERSHIP AND NOW I NEED A TRANSMISSION. THERE IS AN ACTIVE RECALL REGARDING THE TRANSMISSION BUT ACCORDING TO THEM IT DOESN'T HAVE ANYTHING TO DO WITH THE ISSUES WITH MY CAR. I WOULD THINK ANY ISSUES WITH THE TRANSMISSION WOULD CAUSE MY TRANSMISSION TO GO OUT. THIS IS NOT THE FIRST ISSUE I HAVE HAD WITH THIS CAR. MY ENGINE CAUGHT IN FIRE FOR NO REASON AND HAD TO GET A NEW ENGINE. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE THAT TIME.

ODI #11398415POWER TRAIN

VEHICLE LOST POWER WHILE DRIVING DOWN ROAD, DIAGNOSED AS TRANSMISSION FAULT BY MECHANIC.

ODI #11397614POWER TRAIN

MY 2014 FORD ESCAPE TITANIUM'S TRANSMISSION STOPPED WORKING. MY CAR WAS IN PARK ON THE SIDE OF THE ROAD AND WHEN I PUT IT IN DRIVE, MY TRANSMISSION SLIPPED AND WOULD NOT MOVE FORWARD. I HAD TO GET MY CAR TOWED AND TWO MECHANICS SAID THE TRANSMISSION IS DONE. MY CAR HAS 80,000 MILES AND WAS WELL TAKEN CAR OF.

ODI #11396624POWER TRAIN

TRANSMISSION NOT WORKING

ODI #11396363POWER TRAIN

POWER TRAINED FAILED TWICE. FIRST TIME AUG '18 WITH 37K MILES AND SECOND EVENT FEB. ''21 WITH 67K MILES. BOTH EVENTS THE VEHICLE SUDDENLY DISPLAYS A 'TRANSMISSION FAULT: SERVICE NOW' WHICH RENDERS THE VEHICLE UNABLE TO DRIVE. FIRST EVENT RANDY WISE FORD DEALERSHIP REPAIRED BY TECH (NAME CHANDLER) OUR SIX SPEED TRANSMISSION. THEY REPLACED UNDER WARRANTY; DIRECT CLUTCH REBUILD, REPLACE FRICTION MATERIAL & SEALS..ETC. THE SECOND EVENT: SAME VEHICLE SUDDENLY DISPLAYS A 'TRANSMISSION FAULT: SERVICE NOW.' I RETURN THE ESCAPE TO RANDY WISE (MANAGER MIKE) AND INFORMED US THAT DIAGNOSES (SCOPE) "RECLUTCH FAILURE" CODE. SAME ISSUE. THEY STATED IY WAS OUT OF THERE 2 YEAR WARRANTY AND I HAD THREE OUT OF POCKET OPTIONS TO FIX & NO WARRANTY. I CONTACTED FORD CUSTOMER SERVICE (ERICA) TO FILE CLAIM. ERICA CONTACTED THE DEALER AND RETURN BACK TO ME IN 5 MINUTES STATING THE THREE OUT OF POCKET COST WAS MY ONLY OPTIONS. NO ESCALATION WAS OFFER BESIDE WIRTING A NOTE TO THE AS CUSTOMER SERVICE DEPT. I REQUEST THE NAME OF TE FORD ZONE MANAGER FOR SE MICHIGAN AND SHE COULD NOT PROVIDE THE CONTACT. TRANSMISSION FAILURE TWICE WITH LESS THAN 68K MILES. THE VEHICLE WOULD LUNGE WHEN COMING TO A STOP. UPON TAKE OFF FROM A STOP, IT WOULD HAVE VERY LITTLE POWER OR HIGH RPM'S & MOVE SLOW CAUSING SAFE DRIVING ISSUES. PLACING THE VEHICLE IN DRIVE (FROM PARK POSITION, THE VEHICLE LUNGED FORWARD... ROUGH, CLUMPSY THE WHOLE TIME WE HAVE OWNED. VERY DISAPPOINTED IN FORD, FORD PRODUCT ADN FORD AUTHORIZED DEALER SERVICE WORK. THIS VEHICLE IS A LEMON AND SHOULD BE A LAW PROTECTING CONSUMERS FROM SUCH FAULTY FORD PRODUCTS.

ODI #11395798ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

CAR DASH BOARD ELECTRICAL WIRING HAS GONE BAD. ORIGINALLY THE INFORMATION ON SCREEN WAS FADING AND AFTER ABOUT A MONTH NO LONGER SHOWS ANY INFORMATION. FORD STATED THE ENTIRE PANEL WOULD NEED TO BE REPLACED, INVOLVING RE-READING ENGINE MILEAGE AND PROGRAMMING KEYS AGAIN FOR $700. DID NOT GET THAT FIXED AS IT'S NOT A NECESSITY. DRIVER WINDOW MOTOR FAILED WITHOUT WARNING WHILE DRIVING WITH THE WINDOWS UP. NOW THE ENGINE HAS BEEN READING A TURBO ISSUE BUT IT CANNOT BE DETERMINED IF IT'S THE ACTUAL TURBO BOOST OR THE WASTE GATE. THIS LEAD TO TRANSMISSION SKIPPING AND ULTIMATELY STALLING WHILE DRIVING ON HIGHWAY AND THEN CITY ROADS AND HAVING TO RESTART CAR SEVERAL TIMES TO MAKE IT HOME AND THEN TOWED THE CAR TO LOCAL MECHANIC SHOP WHO STATED TRANSMISSION NEEDS TO BE REPLACED FOR $4500. ALONG WITH A FUEL LINE ISSUE THAT HAD ALREADY BEEN REPAIRED 2 YEARS PRIOR AND AGAIN UNABLE TO CONFIRM WHY THE TURBO SENSOR CODE IS POPPING UP. CAR IS USED FOR TYPICAL DAILY DRIVING WITH CHILDREN AND SHOULD NOT HAVE THESE ISSUES. THERE ARE RECALLS FOR THIS MAKE/YEAR BUT NOT ON MY SPECIFIC VIN THOUGH THEY ARE SIMILAR ISSUES. THE COST TO REPAIR THE VEHICLE IS MORE THAN IT IS WORTH AND I'M VERY UNSATISFIED WITH THE LONGEVITY OF IT. I DID GET THE RECALL FOR MY DOORS DONE AFTER ONE DAY DRIVING AND A BACK DOOR OPENED ON ITS OWN, COME TO FIND OUT THEY STILL NEED TO REPLACE THE OTHER DOORS.

ODI #11395564ENGINE

I WAS DRIVING THE CAR WHEN IT STARTED HAVING PROBLEMS. I TOOK IT TO MY MECHANIC AND HE CHECKED THE CAR OUT AND CALLED ME TO TELL ME THAT THE VACUUM PUMP FAILED BECAUSE IT WASN'T GETTING ANY OIL FROM THE ENGINE AND IT CAUSED THE ENGINE TO LOCK UP. THE OIL GAUGE SHOWED THAT IT WAS FULL. NOW MY ENGINE NEEDS REPLACED! I HAVE ALWAYS BEEN A FORD OWNER AND FOR THIS TO HAPPEN TO A 2014 FORD ESCAPE WELL I GUESS I WON'T BE BUYING A FORD PRODUCT AGAIN. I STRUGGLE TO MAKE ENDS MEET AS IT IS BUT THE COST OF REPLACING THE ENGINE IS TOO EXPENSIVE FOR ME.

ODI #11395371POWER TRAIN

WHILE DRIVING THIS VEHICLE, IT WENT OUT OF GEAR AND ACTED AS IF IT WERE IN NEUTRAL

ODI #11395225ENGINE

COOLANT LEAKING IN #3 CYL, LOOKS TO BE A BAD CASTING IN THE BLOCK FROM FACTORY, OVERHEATS AND USES COOLANT

ODI #11394458ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND JERKED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

ODI #11394463ENGINE

2014 FORD ESCAPE TITANIUM, 1.6 ECOBOOST ENGINE, SINCE AROUND 55000 MILES, NOTHING BUT ISSUES RELATED TO ENGINE AND COOLING SYSTEMS...CAR HAD RECALL THAT FORD DID NOT HAVE PARTS FOR, ENGINE FROZE UP COOLANT AND OIL ALL OVER THE INSIDE OF THE ENGINE AND NEEDED TO BE REPLACED, FORD REPLACED ENGINE DUE TO THE FACT THAT IT WAS DOCUMENTED THEY DID NOT HAVE THE PARTS FOR THE RECALL YET AND THE WORST CASE SCENARIO HAPPENED. THIS SHOULDN'T HAPPEN IN A CAR THAT HAS 55000 MILES ON IT. THEY INSTALLED THE COOLANT SENSOR AT THAT TIME AS WELL. THEN AT 75,000 MILES, THE TRANSMISSION WENT WITHOUT WARNING WHILE DRIVING WITH 2 CHILDREN IN THE CAR. I HAD IT REPLACED BY MY PRIVATE MECHANIC FOR $4500. LAST WEEK, USED THE FACTORY INSTALLED REMOTE START X1 IN 20 DEGREE NEW ENGLAND WEATHER, AND WHEN TRIED TO GO OUT TO CAR, THE HIGH TEMP CODE WAS ON AND THE ENGINE WOULDNT START. LET IT SIT FOR 5 HOURS IN THE 20 DEGREE WEATHER, CLEARLY ENGINE NOW COOL BUT STILL WOULDN'T START...HAD IT TOWED TO MY MECHANIC, NEXT AM HE LET ME KNOW THAT THE 2018 COOLANT SENSOR WAS BLOWN AND LEAKING COOLANT...REPLACED AND REPAIRED AT COST OF $250...WHY SHOULD A SENSOR GO AFTER ONLY 2 YEARS? SO MANY ISSUES WITH THIS ONE CAR ALL AROUND THE COOLANT AND THE ENGINE. I HAVE CONTACTED THE LAWSUIT FILED IN DECEMBER TO JOIN THIS AS WELL.

ODI #11394292ENGINE

I WAS DRIVING WHEN THE HIGH ENGINE TEMPERATURE STOP SAFELY ALERT POPPED UP ON THE SCREEN ABOVE THE STEERING WHEEL. I WAS DRIVING IN A RESIDENTIAL AREA WHEN THIS HAPPENED.

ODI #11390764POWER TRAIN

I WAS DRIVING AND MY CAR SUDDENLY SEIZED UP LIKE IT WAS IN NEUTRAL AND WOULDN'T MOVE AND IS NOW UNDRIVABLE. AFTER RESEARCHING I HAVE FOUND THIS YEAR VEHICLE IS KNOWN FOR THIS TO HAPPEN.

ODI #11390646SUSPENSION,STRUCTURE,ENGINECRASH

A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER REAR CAR SMASHED INTO MY FRONT... NONE OF MY AIRBAGS DEPLOYED AT ALL BUT THE OTHER 2 CAR DID AND MY FRONT END DAMAGES ARE SEVERELY DAMAGED. THE PERSON RESPONSIBLE FOR THIS ACCIDENT WAS ARRESTED AT THE SCENE AND THEY DID A SOBRIETY TEST ON HER

ODI #11390659ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE OVERHEATED AND WENT INTO LIMP MODE. AS A RESULT, THE EXHAUST PIPE STARTED TO SMOKE. THE CONTACT STATED THAT THE ENGINE WAS HOT AND MAKING CRACKING SOUND. THE FAILURE CAUSE A COOLANT LEAK. THE WARNING INDICATOR LIGHT ILLUMINATED ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO COOK COUNTY FORD INC (1000 S. HUTCHINSON AVE, ADEL, GA 31620) AND THE CONTACT WAS INFORMED THAT THE COOLANT SENSOR AND HOSES FAILURE HAD TO DO WITH A RECALL AND THE VEHICLE WOULD BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. THE CONTACT STATED THAT TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

ODI #11390269LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DOOR CLIPS THAT HELD THE DOOR PANELS TOGETHER WERE FRACTURED. THE FAILURE OF THE INTERIOR REAR PASSENGER'S SIDE DOOR PANEL CAUSED THE DOOR TO NOT BE ABLE TO BE OPENED. THE CONTACT MENTIONED THE REAR DRIVER'S SIDE DOOR PANEL ALSO FAILED TO UNLOCK INTERMITTENT. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124, (505) 897-2500) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DOOR CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 98,940.

ODI #11390214STEERING

WHILE DRIVING DOWN THE HIGHWAY 70MPH, I SUDDENLY LOST POWER STEERING. I STRUGGLED TO KEEP THE CAR IN MY LANE AS IT PULLED HARD TO THE RIGHT. MY DASHBOARD LIT UP WITH "STEERING LOSS STOP SAFELY" MESSAGE.

ODI #11389483ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL BEEPING SOUND. AS THE CONTACT PULLED OVER, A FLAME QUICKLY ERUPTED FROM UNDERNEATH THE VEHICLE. DUE TO THE IMMEDIATE SHOCK OF THE SITUATION, THE CONTACT BECAME FRANTIC AND KICKED OUT HER DRIVER SIDE WINDOW IN ORDER TO EXIT THE VEHICLE. THE CONTACT THEN CALLED THE AUTHORITIES AND THE POLICE AND FIRE DEPARTMENT ARRIVED ON THE SCENE. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DEEMED DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING) WHICH SHE WAS UNAWARE OF PRIOR TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11389495VEHICLE SPEED CONTROL,SERVICE BRAKES

SHIFTER CABLE BROKE. WOULD NOT ALLOW TO SHIFT IN ANY GEAR. THIS HAS RECALLED ON SEVERAL THOUSAND VEHICLES, UNFORTUNATELY MY VIN # WAS NOT HONORED. ALSO BRAKE BOOSTER HAS FAILED. THIS IS RIDICULOUS.

ODI #11388300POWER TRAIN,ENGINE

THE TRANSMISSION WENT OUT THERE ARE 3 INTERNAL FAULTS

ODI #11387484POWER TRAIN

ON 8/6/20, I BACKED UP TO THE WAA GARAGE DOOR, STOPPED, AND ATTEMPTED TO PUT THE CAR INTO PARK. THE SHIFT LEVEL INDICATED THAT IT WAS IN PARK, BUT THE ONBOARD COMPUTER INDICATED THAT THE CAR WAS IN REVERSE/NEUTRAL, THE LAST GEAR USED. THE BATTERY WAS DETACHED IN AN EFFORT TO RESENT ANY ELECTRICAL MALFUNCTION. THIS ACTION WAS NOT SUCCESSFUL, AND THE CAR REMAIN "IN GEAR". THE VEHICLE WOULD NOT START, AS IT WAS NOT ACTUALLY IN PARK. THE VEHICLE REMAINED IN AN ELECTRICALLY "ON" MODE, FURTHER CAUSING THE BATTERY TO FULLY DISCHARGE AND DIE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR 8/12/20. DEALERSHIP REPAIR NOTES INDICATE "REPLACED TRANSMISSION SHIFTER CABLE DUE TO BUSHING ON TRANSMISSION LINKAGE BEING WORN OUT. THIS DESCRIPTION MATCHES FORD RECALL NOTICE 18S20, FOR A 2014 FORD ESCAPE, 6 SPEED TRANSMISSION AND NHTSA RECALL NOTICE 18V471000. THIS REPAIR WAS COMPLETED 8//17/20 AND PAID OUT OF POCKET. REQUESTING RECALL EXPANSION TO INCLUDE THIS VEHICLE, AND COMPENSATION FOR OUT-OF-POCKET EXPENSES.

ODI #11387501UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

MY 2014 FORD ESCAPE STALLED WHILE DRIVING. I HAD JUST GOTTEN OFF THE INTERSTATE WHEN THE INTERIOR LIGHTS WENT ON AND THE VOICE ACTIVATED SYSTEM STATED "YOU ARE NOT IN PARK" I WAS ABLE TO PULL OVER. RESTART THE SUV AND DRIVE HOME. I WAS LUCKY BECAUSE I HAD JUST GOTTEN OFF THE INTERSTATE.....AND WAS DOING 25MPH! IF IT HAPPENED ON THE INTERSTATE I PROBABLY WOULDN'T BE HERE RIGHT NOW!

ODI #11387203POWER TRAIN

THE TRANSMISSION WENT ON A STREET DRIVING TO WORK, VEHICLE WOULD NOT MOVE

ODI #11387046ENGINEFIRE

DRIVING ON INTERSTATE CHECK ENGINE LIGHT CAME ON THEN MESSAGE BOARD READ CAR IS OVERHEATED AND TO PULL OVER AND CAR SHUT DOWN, THEN THE TEMP GAUGE SHOT UP TO H. FINALLY CAME TO A COMPLETE STOP & CAR WAS SMOKING, OPENED THE HOOD AND SAW FLAMES, POURED WATER ON IT CALLED 911... APPARENTLY COOLLANT LEAKED OUT AND CAUSED THE TURBO TO GET HOT AND STARTED A FIRE.

ODI #11387089POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

MY 2014 FORD ESCAPE JUST HAD ENGINE LIGHTS COMING ON AND OVERHEATED AND JUST QUIT RUNNING.

ODI #11386591ENGINE

THE VEHICLE RANDOMLY OVERHEATS AT TIMES AND SMOKES. NO MATTER THE AMOUNT OF COOLANT THAT'S IN THE TANK IT SEEMS LIKE IT'S NEVER FULL AND IT BURNS IT UP WITHIN MINUTES. THE VEHICLE CAN ONLY BE DRIVEN LESS THAN 8 MILES BEFORE IT STARTS SMOKING. WHEN DRIVING UPHILL SOMETIMES IT'LL SAY 'REDUCED POWER DUE TO OVERHEATING' EVEN THOUGH YOU JUST STARTED THE VEHICLE AND IT COULDN'T BE THAT HOT YET. THERE'S A RECALL ON THIS EXACT MODEL OF VEHICLE FOR THE SAME THING AND I BELIEVE MY VEHICLE WAS AFFECTED.

ODI #11386159UNKNOWN OR OTHERFIRE

WHILE DRIVING THE CAR STARTED TO SMOKE FROM THE HOOD. THE SMOKE STARTED TO COME INTO THE CAR SO THE CAR WAS PULLED OVER. ONCE STOPPED, THE HOOD WAS POPPED AND FLAMES STARTED TO COME OUT. THE ENTIRE FRONT END WAS BURNED.

ODI #11385278ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE STATED THE VEHICLE ENGINE COOLING SYSTEM FAILED. THE CONTACT STATED THAT A MESSAGE WAS RECEIVED ON THE INSTRUMENT PANEL STATING THAT THE COOLANT SYSTEM WAS LOW AND SERVICE WAS REQUIRED. THE CONTACT STATED THAT COOLANT NEEDED TO BE ADDED EVERY TWO WEEKS TO THE VEHICLE FOR THE ENGINE NOT TO FAIL. THE CONTACT ALSO STATED THAT THE COOLANT FAILURE STARTED IN MARCH OF 2019. THE VEHICLE WAS TAKEN TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023) HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.*LN*JB*DT*JB Thermostat and engine coolant temperature sensor needs to be replaced.

ODI #11384830ENGINE

MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.

ODI #11384835ENGINE

MY 2014 FORD ESCAPE ECOBOOST IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP (SEE ATTACHMENT) ARE COMPLAINING ABOUT. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. ENGINE COOLANT LIGHT GOES ON DAILY, YET LEVELS ARE OKAY. REMOVED CAP TO CHECK HEARD A HISSING NOISE AND THEN FLUID FROM OVERFLOW FLOWED IN AND NOT LOW. SO CANNOT ADD MORE COOLANT YET ENGINE LIGHT SAYS 'LOW ENGINE COOLANT' TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK/STRANDED IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. WAITED TURNED ON AGAIN WAS ABLE TO GO MAYBE 2 FT, LIGHT CAME ON AGAIN, SHUT OFF VEHICLE AGAIN. IT IS ONLY 46 DEGREES OUT TODAY AND BARELY STARTED DRIVING WHEN THIS HAPPENED. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.

ODI #11384844ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL

ODI #11384533ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.

ODI #11384016VEHICLE SPEED CONTROL,ENGINE

AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.

ODI #11383676ENGINE

VEHICLE HAS BEEN DIAGNOSED AS LEAKING COOLANT INTO ONE OF THE CYLINDERS. IF LEFT UNREPAIRED, THERE IS A POSSIBILITY OF ENGINE FIRE. DEALER RECOMMENDED REPAIR IS TO REPLACE THE ENGINE, AT AN UNACCEPTABLY HIGH COST OF APPROXIMATELY $9000.

ODI #11383469ELECTRICAL SYSTEM,UNKNOWN OR OTHER

THE POWER STEERING ASSIST FAULT. I AM UNABLE TO TURN THE STEERING WHEEL. IT IS HARD TO TURN. WHEN STARTING THE CAR THE ERROR MESSAGE POWER STEERING ASSISTANT FAULT. I COMES ON AND GOES OFF.

ODI #11383494ELECTRICAL SYSTEM

WE HAVE AN ELECTRICAL PROBLEM WHERE SOMETIMES PHONE WILL NOT WORK OR AUTOMATICALLY CONNECT . THE RADIO GOES OUT AND WE ALSO HAVE AND ISSUE THE THE TRUNK NOT OPENING OR CLOSING WHEN REAR BUTTON OR DASH BUTTON IS PUSHED. I AM CONCERNED THAT THIS ISSUE MAY GIVE OTHER TROUBLE IN THE FUTURE . THIS HAPPENS ALMOST EVER OTHER DAY

ODI #11383495ELECTRICAL SYSTEM

REMOTE START HAS ALSO VERY WORKED

ODI #11382840POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER

TORQUE CONVERTER, TRANSMISSION, WARNING LIGHTS ON THURSDAY, 12/3/20, MY DAUGHTER RETURNED HOME AND EXPLAINED THAT SHE NOTICED A WHINING SOUND AS SHE TURNED INTO OUR NEIGHBORHOOD. ABOUT 2 HOURS LATER SHE STARTED THE CAR FOR ME AND I COULD NOT DISTINGUISH ANY SOUNDS TO BE CONCERNED WITH AND TOLD HER SHE WOULD BE FINE TO DRIVE IT TO HER VOLLEYBALL PRACTICE'I SAID''IT DOESN'T SOUND LIKE ANYTHING THAT WILL CAUSE IT TO DIE ON THE SIDE OF THE ROAD.' WITHIN 10 MINUTES AFTER LEAVING CALLED TO SAY THE CAR WAS LOSING POWER AND BARELY MOVING ON A BUSY CITY STREET. SHE HAD TO COAST ACROSS ONCOMING TRAFFIC WITH NO POWER TO GET TO A STREET WHERE SHE COULD WAIT FOR ME. ULTIMATELY WHERE SHE WAS STRANDED WAS A DANGEROUS SPOT TO BE FOR OTHER CARS TURNING ONTO THE STREET BECAUSE OF A WALL BLOCKING THEIR VIEW OF HER VEHICLE UNTIL THEY MADE THE TURN. WHEN I ARRIVED I CONFIRMED THAT THE CAR WAS NOT DRIVEABLE. SHIFTING IN AND OUT OF GEARS BARELY GENERATED ANY MOVEMENT. IT TOOK 20 MINUTES DRIVING ON A RESIDENTIAL STREET AT ABOUT 3 MPH TO REACH A PARKING LOT (IT TOOK ONE MINUTE TO GET THE CAR OVER A SLIGHT HUMP TURNING INTO THE PARKING LOT) WHERE I LEFT THE VEHICLE OVERNIGHT UNTIL I COULD HAVE IT TOWED TO A FORD DEALERSHIP. FORD DIAGNOSED THE FOLLOWING 'SUSPECT TORQUECONVERTER INTERNAL FAILURE SENT METAL THROUGH THEPUMP (WHINE) AND THROUGH OUT THE REST OF THETRANSMISSION.' TWO REPAIR OPTIONS NEW TRANSMISSION FOR $5,809.18 OR OVERHAUL FOR $5,181.57. THIS IS A COMMON ISSUE AND IS DANGEROUS ENOUGH TO WARRANT A THOROUGH INVESTIGATION. VEHICLES SHOULD NOT GO FROM RUNNING FINE TO COMPLETE FAILURE WHILE DRIVING ON BUSY ROADWAYS. REPLACING A TORQUE CONVERTER IS ONE THING BUT A FAILURE OF A TORQUE CONVERTER CAUSING A $5,000+ REPAIR JOB IS ANOTHER THING. WARNING LIGHT AFTER FAILURE MAY ALSO NEED TO BE INVESTIGATED. THIS VEHICLE HAS A RECORD OF REGULAR ROUTINE MAINTENANCE.

ODI #11382887POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE TRANSMISSION CONTROL MODULE WOULD RECOGNIZE THE VEHICLE IN THE REVERSE POSITION AND WOULD ROLL BACKWARDS WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN REACHED OUT TO THE MANUFACTURER ONLINE AND WAS INFORMED TO CONTACT NHTSA FOR ASSISTANCE. THE VEHICLE REMAINED IN POSSESSION OF THE MECHANIC AND HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

ODI #11378526POWER TRAIN,ENGINE

I OWN A 2014 FORD ESCAPE IT HAS 101,000 MILES ON IT. THE CAR HAS BEEN WELL MAINTAINED WITH ALL THE NORMAL MAINTENANCE DONE AT MILEAGE RECOMMENDED. I WAS ON THE INTERSTATE IN TRAFFIC WHEN ALL THE SUDDEN THE VEHICLE JUST SHUT OFF, WHICH LEFT ME IN THE MIDDLE OF THE INTERSTATE DUE TO THE BUMPER TO BUMPER TRAFFIC. I HAD THE VEHICLE TOWED TO SHOP AND COME TO FIND OUT THE TRANSMISSION WENT COMPLETELY OUT. CALLED THE FORD DEALERSHIP AND OF COURSE THE WARRANTY HAD JUST EXPIRED ON IT AND WAS TOLD THAT THEY WEREN'T AWARE OF THIS PROBLEM WITH THESE VEHICLES AND THERE WAS NOTHING THEY COULD DO ABOUT THIS PROBLEM. T THIS POINT IT WAS GOING TO COST ME OVER 5K TO HAVE EVERYTHING FIXED. COME TO FIND OUT FORD KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR MAKE AND MODEL OF THIS VEHICLE AND ARE PRETTY MUCH A JOKE. THIS PROBLEM SHOULD BE A RECALL GIVING THE FACT I STILL OWED MONEY FOR THIS VEHICLE.

ODI #11378268POWER TRAIN

I WAS DRIVING ON A STATE HIGHWAY AND THE CAR STARTED SLOWING DOWN. WHEN I PRESSED THE GAS THE ENGINE REVVED BUT THE CAR HAD NO POWER. THE CAR STOPPED IN THE MIDDLE OF THE ROAD, AND WHEN I TRIED TO SHIFT TO THE "SPORT" SHIFT IT WAS CLEAR THAT THE TRANSMISSION WOULD NOT ENGAGE PROPERLY. I PUSHED THE CAR (OUT OF THE HIGHWAY) ONTO THE SHOULDER AND TURNED THE CAR OFF. I WAITED ABOUT 15 MINUTES, STARTED THE CAR AND DROVE IT 5 MILES HOME. ONCE ON THE WAY HOME I HAD TO TURN IT OFF FOR 15 MINUTES AGAIN. IT WAS SHIFTING ERRATICALLY AND WAS BARELY ABLE TO MAKE IT HOME. WHEN I GOT HOME AND PULLED INTO THE DRIVEWAY, THE "SERVICE TRANSMISSION" LIGHT CAME ON. THIS WAS THE FIRST INDICATION THAT I WAS GIVEN THAT THERE WAS A PROBLEM. THIS IS VERY DANGEROUS, SINCE THE CAR JUST DIED ON THE HIGHWAY WITH NO WARNING. I AM VERY LUCKY THAT IT WAS NOT A BUSY HIGHWAY AND THAT I WAS ABLE TO GET OUT OF THE ROAD QUICKLY. I'M TOLD BY THE DEALERSHIP THAT IT IS THE TORQUE CONVERTER AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. THIS NEEDS TO BE RECALLED BEFORE SOMEBODY GETS KILLED BY HAVING THIS HAPPEN ON THE HIGHWAY. WE SHOULD AT LEAST GET A WARNING *BEFORE* IT HAPPENS.

ODI #11378147POWER TRAIN,ENGINE

MY CAR QUIT WORKING AND I HAVE BEEN TRYING TO GET IT FIXED SINCE 10/24. IT DEFINITELY SOUNDS LIKE THE RECALL ISSUE BUT FORD IS TELLING ME ITS NOT. THEY WANT TO CHARGE ME $5500 TO FIX IT BUT IT DEFINITELY SOUNDS LIKE A BUSHING ERROR.

ODI #11377922ENGINE

IN FEB 2019 I HAD MY FORD ESCAPE SERVICED FOR AN ENGINE COOLANT RECALL (17S09). IN OCTOBER 2020 THE FORD DEALERSHIP FOUND MY ENGINE COOLANT LEAKING INTO THE CYLINDERS OF MY ENGINE. THIS IS A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. THIS IS A FIRE HAZARD AND FORD CLAIMS THE REPAIR WILL BE $5,000. THEY CLAIM THAT THE RECALL WILL NOT COVER THE EXPENSE. I AM WRITING FOR FORD TO REOPEN RECALL 17S09. THIS IS A HUGE SAFETY HAZARD AND LIABILITY.

ODI #11377961POWER TRAIN

MY 2014 FORD ESCAPE DROVE FINE UNTIL MY HUSBAND DROVE IT TO WORK AND WAS TRYING TO BACK INTO A PARKING SPOT. THE CAR WOULDN'T GO INTO REVERSE. LATER THAT NIGHT WHEN HE LEFT WORK THE CAR STARTED SHIFTING ROUGH SO HAD THE CAR TOWED TO PREVENT MORE DAMAGE. WAS TOLD BY THE DEALERSHIP THAT I NEEDED A NEW TRANSMISSION AT 116,000 MILES. SO I HAVE BEEN WORKING WITH FORD TO SEE IF THEY WILL PAY ALL OR AT LEAST HALF. NOW 17 MONTHS LATER I HAVE JUST GIVEN UP ON THE RUN AROUND WITH THE HOME OFFICE FOR SOMETHING THAT SHOULD HAVE BEEN A RECALL FOR BAD PARTS AND JUST PAYING FOR THE FIX. EITHER REPLACEMENT TOWARD PLANETARY DISK WITH SOLENOID DAMAGE. OR NEW TRANSMISSION.

ODI #11377730POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT'S WIFE PLACED THE GEAR SHIFTER IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. DUE TO THE FAILURE, THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC DISCOVERED THAT THE TRANSMISSION FLUID WAS BLACK. ADDITIONALLY, METAL FRAGMENTS WERE FOUND WITHIN THE TRANSMISSION FLUID. THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE VEHICLE WAS THEN TOWED BACK TO THE FIRST INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. Failure occurred twice once when the vehicle stopped trying to exit parking space. Vehicle would not move when in reverse. Second failure was at the traffic light car would not move. Consumer stated problem went away and was taken to a dealer for diagnostics which showed burned black transmission and metal fragments were in the transmission pan.

ODI #11377762POWER TRAIN

I WAS DRIVING DOWN THE ROAD AND AN "INFO" LIGHT CAME ON SAYING "TRANSMISSION FAULT - SERVICE TRANSMISSION NOW". THEN CHECK ENGINE LIGHT CAME ON. TOOK CAR TO A TRANSMISSION REPAIR COMPANY AND THEY SAID IT'S A TORQUE CONVERTER ISSUE AND I NEED A WHOLE NEW TRANSMISSION FOR $4,500!!!! THIS CAR ISN'T THAT OLD AND I'M SEEING THIS IS A VERY COMMON ISSUE WITH 2014 FORD ESCAPES. IN MOTION ON CITY STREET.

ODI #11377268POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO LF DONNELL, INC (7955 MARKET ST, YOUNGSTOWN, OH 44512), AND WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 93,725.*DT*JB

ODI #11377357POWER TRAIN

VEHICLE HAS ONLY 78000 MILES... STOPPED TO MAKE A LEFT HAND TURN, AND WITHOUT WARNING... TRANSMISSION STOPPED WORKING. WOULD NOT PULL AT ALL. HAD TO PUSH VEHICLE WHILE IN HIGH TRAFFIC AREA..

ODI #11377162LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND USED THE SEAT BELT TO SECURE THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235; (214) 296-4416) AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE WHICH DOOR LATCHES WERE REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11376360POWER TRAIN

UNDER 100,000 MILES AND THE TRANSMISSION IS INOPERABLE --- ROUGHLY $6,000.00 REPAIR AND THE BASE RETAIL IS ONLY ABOUT $8,200.00 ---- NO WARNING LIGHTS, NO PRIOR ISSUES OR WARNING OF AN ISSUE ---- STARTED POWER SURGING IN AND OUT OF GEAR RANGE AND EVEN STALLED THE VEHICLE WHILE IN MOTION BEFORE PARKING ---- WOULD START BACK UP BUT WAS VERY NOISY

ODI #11376299ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEMFIRE

PURCHASED FROM FORD DEALERSHIP WHILE LIVING IN NEW YORK. UNDER THE WARRANTY, CHECK ENGINE LIGHT CAME ON AND FUEL LINE WAS REPAIRED IN 2016 (FORD CO), I NEVER RECEIVED ANY CORRESPONDENCE REGARDING ANY RECALLS FROM FORD COMP. SAME ISSUE OCCURRED AND I HAD TO PAY $2K TO REPAIR IT BECAUSE I WAS NOT AWARE OF ANY RECALLS. I MOVED TO WAXHAW, NC IN 2017. AFTER THE SAME ISSUE OCCURRING, I CALLED THE FORD MOTOR COMPANY IN LANCASTER, SC (MOVED HERE IN 01/2020). I FOUND OUT ABOUT THE MULTIPLE "RECALLS" ONLY WHEN I CALLED FORD CO IN LANCASTER. I WAS NEVER MAILED ANY RECALLS. THE FORD CO FOUND RECALLS AND I TOOK IT TO THEM ON 3/11/2020. NOTE THAT THEY DID NOT OFFER ME A LOANER CAR, EVEN THOUGH IT WAS RECALL WORK . I PICKED IT UP THE SAME DAY AND TWO DAYS LATER, IT OVERHEATED YET AGAIN. I CALLED FORD CO AND SPOKE TO JATOYA AND JAMIE. ON MARCH 17,2020, IT STALLED AND THEN STOPPED WHILE I WAS DRIVING ON THE HWY. CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO FORD CO AND THEY STATED IT HAD MULTIPLE ISSUES THAT WOULD COST ME $6,700.60 TO REPAIR! THEY REPLACED THE COOLANT LEVEL SENSOR AND A LEAK. ON THE NHTSA VEHICLE SAFETY RECALL SITE, I DISCOVERED 5 RECALLS. RECALL#'S 17V472000 (7/25/17),15V406000 (6/24/15)-ELECTRICAL/INSTRUMENT PANEL, 15V005000(1/9/15)-FUEL SYSTEM/GAS DELIVERY,FUEL PUMP), 17V209000(3/27/17)-ENGIINE/ENGINE COOLING), & 14V403000(7/2/14). I BELIEVE THIS SHOULD QUALIFY AS "LEMON LAW" OR AN EXPLANATION AS TO WHY I RECEIVED NO NOTICES REGARDING THESE SIGNIFICANT RECALLS. LASTLY, I TRUST THAT YOU WILL RESOLVE THESE ISSUES IN A TIMELY MANNER, PROVIDE ME WITH A COST FREE LOANER VEHICLE, AND ALLOW ME TO TRADE IN THIS VEHICLE FOR ANOTHER ONE (CONSIDERING THE COSTS AND INCONVENIENCE INCURRED TO MYSELF AND THE INNATE POSSIBLE INJURIES THAT COULD HAVE OCCURRED DURING THE TIME THAT I WAS UNAWARE OF THESE. PLEASE EMAIL ME AT [XXX] ASAP *DT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC CONSUMER STATED ANOTHER RECALL WAS CALLED WITHIN THE DOOR LATCHES. *JB

ODI #11374857POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. ON SEVERAL OCCASIONS AFTER STOPPING THE VEHICLE WOULD NOT MOVE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SCOTT PETERSON MOTORS LOCATED AT 30 5TH AVE, BELLE FOURCHE, SD 57717, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTERNAL CLUTCH INSIDE THE TRANSMISSION FAILED AND GEARS ONE THRU FOUR WERE INOPERABLE AND THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.*DT*JB

ODI #11374705ENGINE

ENGINE KEEPS OVER HEATING BUT NO COOLANT LEAK WARNING LIKE KEEPS COMING ON SAYING ENGINE TEMP TO HIGH PULL OVER JUST GOT TRANSMISSION REPLACED BY FORD DEALERSHIP VEHICLE WAS TRAVELING AROUND 60MPH WHEN ENGINE TEMP WARNING LIGHT CAME ON AND WENT LIMP

ODI #11374167POWER TRAIN

PER FORD DIAGNOSIS, TRANSMISSION SHIFTER CABLE HAS DEGRADED OVER TIME CAUSING CAR TO REMAIN IN NEUTRAL, EVEN WHILE GEAR SHIFTER IS LOCATED IN PARK POSITION. CAR WILL NOT SIT IN PARK UNLESS PARKING BRAKE IS APPLIED. FOUND WHILE PARKING IN DRIVEWAY. KNOWN RECALL ON SOME 2014 FORD ESCAPES. THIS VIN WAS INDICATED AS NOT PART OF THE RECALL, BUT EXHIBITING THE EXACT SAME FAILURE. REFERENCE: 18V471000

ODI #11374026STEERING,ELECTRICAL SYSTEM

LUCKILY HAD JUST STOPPED AND PUT THE VEHICLE IN PARK, STEERING WHEEL SHOOK, AND THEN RECEIVED ERROR MESSAGE OF 'STEERING ASSIST FAULT SERVICE REQUIRED'. PLACED THE CAR IN REVERSE AND REALIZED I HAD NO POWER STEERING. PERFORMED A CODE SCAN AND RECEIVED A U3000 ERROR. TAKING VEHICLE TO FORD TOMORROW FOR ADDITIONAL DIAGNOSTICS.

ODI #11373745POWER TRAIN

DRIVING IN METRO AREA MY CAR BEGAN NOT MOVING OR WHAT I WOULD CALL NOT ENGAGED WITH THE GAS PEDAL. THAN IT BEGAN TO RUN FINE, WHEN I STOPPED AT A RED LIGHT AND PUSHED THE GAS PEDAL AGAIN THE CAR WOULD NOT MOVE AT ALL BUT ROLLED BACK A BIT UNTIL I PRESSED ON THE BREAK PEDDLE. THEN THE NEXT TIME I PUSHED THE GAS IT LUNGED FORWARD, I PULLED OVER AT THE NEXT PARKING LOT AND HAD IT TOWED TO A CAR SHOP. THEY HAVE TOLD ME THAT I NEED A NEW TRANSMISSION.

ODI #11373749POWER TRAIN

WINDING NOISE COMING FROM TRANSMISSION DURING DRIVING AND WHILE IN PARK, WHEN THE TRANSMISSION HITS RUNNING TEMP IT STARTS TO LUNGE AND BRAKE RANDOMLY WITHOUT HITTING THE BRAKE, SHIFT POINTS ARE NOT LINING UP WITH THE CORRECT ENGINE RPM WHICH CREATES SUDDEN SHIFTING OR LATE SHIFTING. AFTER ALL OF THIS HAPPENED THEN THE 'TRANSMISSION FAULT SERVICE NOW' MESSAGE POPPED UP ON THE DASH. VEHICLE WAS DRIVEN ON CITY STREETS UNDER NORMAL STOP AND GO CONDITIONS. 81,639 MILES ON THE ODOMETER CURRENTLY.

ODI #11373613ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

MY REAR PASSENGER AND DRIVER DOOR PANELS HAVE COMPLETED BEEN PULLED OFF AND HARD TO OPEN THE DOOR BECAUSE THE PANELS WERE CAUGHT ON THE RECALL DOOR LATCHES. I'VE HAD THE DOOR LATCHES REPLACED AND IT STILL CONTINUED, THEY SAY THE PANELS WON'T BE REPLACED UNDER WARRANTIES I HAVE BUT I TOLD DEALERSHIP BECAUSE OF THE LATCHES THAT WERE RECALLED THAT MY DOOR PANELS ARE DOING THIS IF THE LATCHES WERE GOOD AND NOT RECALLED IN THE FIRST PLACE I WOULD NOT HAVE THE ISSUE. SINCE MY PANELS ARE MESSED UP BECAUSE OF A RECALL SPECIFICALLY MADE ON MY VEHICLE I SHOULD NOT HAVE TO PAY 400-600 TO GET MY DOOR PANELS REPLACED WHEN IT WAS OUT OF MY CONTROL

ODI #11366113POWER TRAIN

I'VE ONLY HAD THE CAR 2 MONTHS AND THE TRANSMISSION JUST WENT OUT ONE TODAY. FIRST IT BEGAN TO NOT TAKE OFF AS QUICKLY AS IT SHOULD. TWO DAYS LATER IT STOPPED GOING COMPLETELY. THE DATE IT STARTED WAS 10/18/2020 IT WENT OUT 10/22/2020. WHEN I FIRST BOUGHT THE CAR I DID HAVE ISSUES WITH IT CRANKING RIGHT AFTER I PUT GAS IN IT BUT THE ISSUE WAS SUPPOSEDLY FIXED.

ODI #11365574ENGINE

THIS IS IN REGARDS TO RECALL 17V209000 FOR MY 2014 FORD ESCAPE. I HAD THIS FIXED IN 2019, BUT I WAS NOT HAPPY WITH THE DEALERSHIP'S SERVICE. FIRST OF ALL, MY CAR HAD BEEN OVERHEATING, AND I HAD TO ADD COOLANT CONSTANTLY, WHICH WAS A SYMPTOM OF THE RECALL ISSUE. I TOOK IT TO THE DEALERSHIP TO TAKE CARE OF THE RECALL, WHICH THEY SAID THEY DID, BUT THEY TOLD ME THE OVERHEATING WAS NOT CAUSED BY THE RECALL PROBLEM, BUT SOMETHING ELSE, SO IN ADDITION TO FIXING THE RECALL PROBLEM, THEY SAID THEY FIXED ANOTHER PROBLEM ASSOCIATED WITH THE OVERHEATING AND CHARGED ME $250. I DON'T BELIEVE THIS, AND I'M NOT EVEN SURE IF THEY FIXED THE RECALL PROBLEM, HOWEVER, THEY REPORTED THAT THEY DID, BUT THEY NEVER CALLED ME BACK TO HAVE IT INSTALLED. I BELIEVE THE RECALL ISSUE CAUSED A CRACKED CYLINDER BECAUSE LAST MONTH I HAD TO HAVE A NEW ENGINE (AT MY EXPENSE) INSTALLED. THIS CAR IS ONLY 6 YEARS OLD AND I HAVE KEPT CURRENT WITH PERIODIC OIL CHANGES AND CHECK-UPS. WHAT ARE MY OPTIONS WITH FILING A CLAIM, OR SOME KIND OF REPORT OR RECOURSE FOR THIS?

ODI #11364991ENGINE

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHILE DRIVING THE ENGINE WARNING LIGHT APPEARED ON THE DASHBOARD, THEN THE VEHICLE LOST POWER. THE NEXT MORNING, THE VEHICLE WAS TAKEN TO THE DEALER. NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. *JS

ODI #11364846ENGINE

MY ENGINE OVER HEATS. COOLANT LEAKS. I HAD IT SERVICED THROUGH FORD FOR THIS ISSUE, IMMEDIATELY AFTER THE CHECK ENGINE LIGHT CAME ON. THE LIGHT FOR COOLANT WAS STILL POPPING UP. MY CAR FLASHES 'TOO HOT TURN OFF IMMEDIATELY' DAILY.

ODI #11364681SEAT BELTS,SEATS,ENGINE

THE COMMUNITY I LIVE IS LANDLOCKED (JUNEAU, ALASKA) AND THE ONE FORD DEALERSHIP CLOSED ITS DOORS A YEAR AND HALF LATER; SINCE THIS TIME THERE IS STILL NOT FORD DEALERSHIP OR AUTHORIZED FORD GARAGE IN THE JUNEAU AREA TO CORRECT THESE SIX RECALLED ITEMS - FORD TELLS MY I HAVE TO TAKE IT TO DEALER MYSELF, HOWEVER THE COST TO TRANSPORT THE 2014 ESCAPE WOULD COST IN THE THOUSANDS IN TRANSPORTATION COST. I'VE CALLED FORD SEVERAL TIMES OVER THE YEARS, AND REFUSED TO SEND TO SEND A TECHNICIAN OR OFFER A LOCAL REPAIR SHOP TO FIX THESE RECALLED ITEMS; SOME OF RECALLED ITEMS ARE PRETTY SERIOUS (POSSIBLE ENGINE FIRE, AND TRANSMISSION SLIPPING IN OR OUT GEAR). PLEASE HELP AS I TRY TO GET FORD TO FIX, BUT THEY OFFER NOTHING MORE EXPENSIVE COST TO ME FOR DEFECTIVE PRODUCT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11364471ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH AN ENGINE FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. ON SEVERAL OCCASIONS, THE VEHICLE LUNGED FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 8 CRAIN RD, ROCHESTER, NH 03867, WHO DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR WAS DEFECTIVE. THE MAP SENSOR WAS REPLACED AND THE WIRING HARNESS WAS SPLICED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 98,000.*JFT *DT*JB

ODI #11364391POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GWINNETT PLACE FORD LOCATED AT 3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877, WHERE IT WAS DIAGNOSED WITH NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED SHE ATTEMPTED TO CONTACT MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

ODI #11364202POWER TRAIN

I WAS DRIVING AND THE TRANSMISSION POPPED OUT OF GEAR WHILE DRIVING AND THEN JUST STOPPED WORKING AND THE CAR WAS UNABLE TO BE DRIVEN AND HAD TO BE TOWED.

ODI #11363939POWER TRAIN

BACKING OUT OF A PARKING SPACE. SHIFTED TRANSMISSION INTO DRIVE . VEHICLE CONTINUED BACKING UP. INDICATOR ON DASH STILL READ REVERSE. PUT VEHICLE IN PARK. TURNED OFF ENGINE. VEHICLE COULD STILL ROLL. CALLED TOW TRUCK. FORD DEALER FOUND SHIFT CABLE BROKEN AT TRANS MOUNT. INSTALLED NEW SHIFT CABLE INTER LOCK BUSHING AND COVER. I FOUND A RECALL ON THAT BUT THEY TELL ME MY VEHICLE IS NOT COVERED UNDER THAT..

ODI #11363604ENGINE

MY 2014 FORD ESCAPE IS STUCK IN PARK CAR WAS PARKED IN A PARKING LOT

ODI #11363498UNKNOWN OR OTHER

A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS TELLING ME MY VEHICLE DOESN'T APPLY. THIS IS UNACCEPTABLE AND RIDICULOUS. OUT OF 500,000 MY VEHICLE DOES NOT APPLY. THE CAR WAS STATIONARY WHEN I ATTEMPTED TO PUT IN PARK. SHUT OFF THE ENGINE, TOOK THE KEYS OUT, OPENED THE DOOR AND IT STARTING ROLLING BACKWARDS. THE SHIFT INDICATOR DISPLAYED THAT IT WAS IN S. MAKES ME SICK THAT FORD IS GETTING AWAY WITH THIS. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2018/07/18/FORD-ISSUES-TWO-SAFETY-RECALLS-IN-NORTH-AMERICA.HTML#:~:TEXT=FORD%20IS%20ISSUING%20A%20SAFETY,MAY%20DETACH%20FROM%20THE%20TRANSMISSION. WHY AM I SINGLED OUT FOR A KNOWN ISSUE THAT HAS BEEN AROUND FOR OVER 2 YEARS.

ODI #11363136POWER TRAIN

CAUSE OF FAILURE IS BELIEVED TO BE TRANSMISSION FAILURE (MILEAGE 96,649). CUSTOMER WAS DRIVING THE VEHICLE (CITY STREET; APPROXIMATELY 35MPH) AND THEN SUDDENLY THE ENGINE STARTED REVVING (SIMILAR TO THE CAR BEING IN NEUTRAL) AND THE VEHICLE SPEED STARTED TO SLOW DOWN (DUE TO THE TRANSMISSION NOT PROVIDING FORWARD MOMENTUM). THE VEHICLE WAS PULLED OVER TO A SIDE STREET SO IT COULD BE PARKED AND SAFELY REMOVED FROM VEHICLE TRAFFIC. THE VEHICLE IS BEING ASSESSED BY THE DEALER WE PURCHASED IT FROM (GANLEY CHRYSLER DODGE JEEP RAM, 310 BROADWAY AVE, BEDFORD, OH 44146). I HAVE READ THAT OTHER OWNERS OF 2014 FORD ESCAPES HAVE HAD SIMILAR PROBLEMS AND CONCERNS WITH THEIR TRANSMISSIONS. I WOULD LIKE TO KNOW IF FORD IS GOING TO ISSUE A RECALL REGARDING THIS TRANSMISSION.

ODI #11363249POWER TRAIN

THE DEALER CLAIMED THEY FIXED THE VEHICLE TODAY. THEY INDICATED THAT THE DRIVER SIDE AXLE WAS BROKEN. THE VEHICLE WAS ABLE TO FREE-WHEEL WHILE IN THE 'PARK' POSITION. THE ISSUE WAS NOT THE TRANSMISSION BUT THE DRIVER SIDE AXLE / CV JOINT. DEALER IS: GANLEY CHRYSLER DODGE JEEP RAM; 310 BROADWAY AVE, BEDFORD, OH 44146

ODI #11363023BACK OVER PREVENTION

MY BACKUP CAMERA IS INTERMITTENTLY NOT FUNCTIONING. SOMETIMES IT WORKS FINE, OTHER TIMES IT SHOWS AN ERROR MESSAGE "REAR VIEW CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP". THOUGHT IT MIGHT BE FIXED BY THE RECENT RECALL BUT FOUND OUT IT ONLY COVERS 2020 MODELS.

ODI #11362892BACK OVER PREVENTION

BACK UP CAMERA IS BLURRY OR BLACK AT TIMES WHEN STILL OR MOVING. IT MAY START OUT ON WHILE BACKING UP THEN GO BLACK. IT HAS HAPPENED VARIOUS PLACES.

ODI #11362917BACK OVER PREVENTION

BACK UP CAMERA STOPPED WORKING PROPERLY ONLY AFTER 3 YEARS OF BUYING MY NEW 2014 FORD ESCAPE. IT ONLY WORKED INTERMITTENLY. I BROUGHT IT TO THE FORD DEALER IN SUNNYVALE FOR REPAIR UNDER WARRANTY BUT IT DECIDED TO WORK WHILE THERE SO THEY TOLD ME TO BRING IT IT WHEN IT WAS NOT WORKING. WHEN I FINALLY BROUGHT IT IN WHEN IT STOPPED WORKING THEY SAID IT WAS NO LONGER UNDER WARRANTY. THESE BACKUP CAMERA'S ARE DEFINITELY A PROBLEM ALL THE WAY BACK TO 2014. WHY ARE THEY ONLY RECALLING NEWER RECENT MODELS WHEN 2014 IS ALSO FAULTY?

ODI #11362927UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS MOVING INTO AN INTERSECTION AT STOP SIGNS AND RED LIGHTS.

ODI #11362928UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS MOVING INTO AN INTERSECTION AT STOP SIGNS AND RED LIGHTS.

ODI #11362555ENGINE

COOLANT SYSTEM PROBLEM FOR MANY YEARS. ENGINE OVERHEATING WARNING COMES ON WHEN CAR IS STARTED. CYLINDER HEAD TEMPERATURE SENSOR CHANGED TWICE. LOSES COOLANT OVER TIME. THIS ISSUE HAS BEEN PREVALENT IN FORD ESCAPES FOR YEARS AND SOME VEHICLES WERE RECALLED. THIS VEHICLE HAS THE RECALL DESCRIBED ISSUES BUT WAS NOT LISTED FOR RECALL. NEED SYSTEM FIXED.

ODI #11362208UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS MOVING INTO AN INTERSECTION AT STOP SIGNS AND RED LIGHTS.

ODI #11362104UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362105UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362106UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362107UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362108UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362109UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362110UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11362111UNKNOWN OR OTHER

AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.

ODI #11361887UNKNOWN OR OTHER

AS I AM DRIVING MY SUV, AND MOVE FROM THE BRAKE TO THE GAS PEDAL, THERE WILL BE NO EXCELLERATION AND MY CAR WILL NO LONGER HAVE THE ABILITY TO MOVE FORWARD OR USE THE GAS PEDAL AT ALL. THE CAR WILL START TO SHAKE AND THE ONLY WAY TO CORRECT THIS ISSUE IS TO COME TO A COMPLETE STOP, SHUT THE CAR OFF, AND TURN THE CAR BACK ON. THIS HAS OCCURRED DRIVING DOWN A ROAD (BOTH HIGHWAY, RESIDENTIAL, CITY STREETS), AT A STOP LIGHT, AT INTERSECTIONS, AND I HAVE NARROWLY AVOIDED ACCIDENTS. THIS HAS OCCURRED NUMEROUS TIMES IN A MONTH.

ODI #11361035POWER TRAIN,ENGINE

SMOKE WAS COMING OUT OF THE TAIL PIPE. TURBO WAS REPLACED. A FEW MONTHS LATER CAR WOULD NOT ACCELERATE PAST 20MPH. TRANSMISSION WAS REPLACED.

ODI #11361057STEERING

I WAS LEAVING THE DOCTORS OFFICE AND STARTED MY CAR AND THE VEHICLE ALERTED ME WITH "STEERING ASSIST FAULT SERVICE REQUIRED", I TURNED THE OFF AND RESTARTED IT AND THE ALERT WENT AWAY AND MY CAR SEEMS OK NOW BUT NOW I'M WORRIED IT WILL HAPPEN AGAIN WHILE I'M DRIVING.

ODI #11361096ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET BLEW AND THE HEAD GASKET NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED THE GLOCKNER SOUTH POINT FORD DEALER LOCATED AT 155 CO RD 406, SOUTH POINT, OH 45680, AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE FO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.

ODI #11360946ENGINE

TOOK ESCAPE TO DEALER ON 08/26/20, ALL CHECKED OUT. SOMEONE HAD MARKED COOLANT RESEVOIR ON THE PAPER WORK DONE AT DEALER, WAS WRITTEN IN AND THEN IT WAS CROSSED OFF. FAST FOWARD 3 WEEKS AND DASH READ "TURN OFF ENGINE TOO HOT" TOOK TO DEALER NO OTHER MECHANIC HAS TOUCHED CAR AND THEY STATED THE RESEVOIR HAD LEAKED AND THAT THE ENGINE MOUNT WAS CORRODED. THEY TAKE NO RESPONSIBILITY FOR NOT TAKING ACTION ON A BROKEN RESEVOIR THAT CORRODED ENGINE MOUNT. THIS HAPPENED ON WHILE DRIVING 20 MINUETS ON THE FREEWAY.

ODI #11360986POWER TRAIN

TRANSMISSION NEEDS REPLACED AFTER 80,000 MILES. THE VEHICLE WAS IN MOTION ON THE INTERSTATE AND ALL FORWARD MOTION STOPPED WHILE THE ENGINE RAN AT A HIGH RPM. BRAKED THE CAR TO A STOP THEN TRIED TO MOVE FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. HAD TO BE TOWED. TWO DIFFERENT MECHANICS AND THE TWO TRUCK DRIVER SAID THIS IS COMMON WITH 2014 ESCAPES. COST FOR TRANSMISSION REPLACEMENT WILL BE $6,000

ODI #11361007POWER TRAIN

VEHICLE BEGAN STALLING WHEN PULLING OUT FROM A STOP LIGHT. IT THEN SURGED FORWARD AND STALLED AGAIN. MANAGED TO GET IT INTO A PARKING AREA AND OFF THE HIGHWAY. HAD TO BE TOWED TO A DEALERSHIP. INFORMED IT NEEDS A NEW TRANSMISSION. HAS LESS THAN 76000 MILES.

ODI #11360630FUEL/PROPULSION SYSTEM

BLOWN HEAD GASKET

ODI #11360196FUEL SYSTEM, GASOLINE,POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER VEHICLE START-UP, THE VEHICLE STALLED SOON AFTER ACCELERATING. THE CONTACT STATED THAT THE OIL AND BATTERY WARNING LIGHTS WERE ILLUMINATED ONCE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR FOR THE VEHICLE TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY WITH THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT HAD THE VEHICLE TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) HOWEVER, THE MECHANIC WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 128,000.

ODI #11355641POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

I TOOK MY CAR TO A FORD DEALSHIP TO FOR A RECALL. THE RECALL WAS 17S09, A COOLANT LEVEL SENSOR INSTALLATION. WHEN I PICKED MY VEHICLE UP AND DROVE IT HOME, THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON, SO I BROUGHT IT BACK. THEY THEN REPLACED A LEAKING COOLANT LINE TO DEGAS BOTTLE. A FEW DAYS LATER I TURNED ON MY VEHICLE TO GO SOMEWHERE AND BEFORE EVEN LEAVING MY BLOCK, MY CHECK ENGINE LIGHT CAME ON AGAIN AND INSTANTLY STARTED OVER HEATING. I WAS LUCKILY DOWN THE STREET FROM MY HOME SO I MANAGED TO GET IT BACK TO MY HOUSE, BUT I WAS AFRAID TO DRIVE IT SO I HAD IT TOWED TO THE DEALERSHIP FOR A THIRD TIME. THEY DIDN'T MAKE ANY NOTES ON THAT VISIT SO I'M NOT SURE WHAT HAPPENED BUT WHEN I PICKED IT UP THEY STATED I NEEDED TO PAY FOR SERVICES BECAUSE THEY NOTICED A LEAK IN MY HEATER HOSE AND THE SERVICE WAS GOING TO COST OVER $3000! MY CAR WAS PERFECTLY FINE BEFORE TAKING IT IN FOR A RECALL. I WISH I WOULD HAVE NEVER BROUGHT IT IN BECAUSE WHEN I TRIED TO MAKE A COMPLAINT ABOUT HOW MY CAR WAS SERVICED AND WHAT THEY DID TO IT, I HAD NO LUCK GETTING ANY HELP OR ASSISTANCE BUT I KNOW THE RECALL PUT MY CAR IN A WORSER CONDITION. MY VEHICLE HAD NEVER OVER HEATED BEFORE AND A FEW DAYS AFTER GETTING THIS RECALL IT OVER HEATED AS SOON AS I TURNED IT ON.

ODI #11355061UNKNOWN OR OTHER,ENGINE

WHILE COASTING ON THE FREEWAY AT APPROXIMATELY 70MPH MY FORD ESCAPE STOPPED ACCELERATING. NO WARNING LIGHTS ILLUMINATED, SIMPLY THE ACCELERATOR STOPPED FUNCTIONING. ALL FLUID WERE OKAY AND NO OVERHEATING CONDITION WAS PRESENT. I WAS ABLE TO PULL OVER TO THE SHOULDER, SHUT OFF THE ENGINE AND AFTER A FEW MINUTES TURNED THE ENGINE BACK ON. I PRESSED ON THE ACCELERATOR AND THE CAR JERKED FORWARD. THE FORD SEEMED TO GO IN AND OUT OF GEAR. I ENDED UP TOWING THE VEHICLE HOME. I HAD THE TRANSMISSION SERVICED (NEW TRANSMISSION FLUID). FEW WEEKS LATER, SAME THING HAPPENED AGAIN (REPLACED THROTTLE BODY) WITH NOT CHECK ENGINE LIGHT OR FAULT CODE EVER COMING ON. THE SECOND TIME THIS OCCURRED, I WAS ALMOST INVOLVED IN A COLLISION DUE TO NOT BEING ABLE TO ACCELERATE. CAR DROVE AGAIN ON AND OFF. TOOK IT TO A TRANSMISSION SHOP AND WAS ADVISED THE TRANSMISSION WOULD NEED TO BE REBUILT. TRANSMISSION WAS REBUILT AND THE FORD SEEMS TO BE DRIVING MUCH BETTER, SHIFTING IS STILL NOT SMOOTH.

ODI #11354862ENGINE

OUR 2014 FORD ESCAPE HAD A RECALL ON 02-15-18 FOR THE COOLANT SENSOR SYSTEM. REPAIR WAS DONE BUT DID NOT FIX THE PROBLEM. ENGINE HAS COOLANT LEAK CAUSING SMOKE IN THE EXHAUST SYSTEM AND LEAK UNDER THE HOOD. WE ARE AFRAID OF FIRE IN THE ENGINE COMPARTMENT AND IN THE CAR.ANYTIME WE START THIS VEHICLE OR DRIVE IT THIS HAPPENS.

ODI #11354913POWER TRAIN

I WAS DRIVING TO WORK AND WHILE SLOWING DOWN FOR A STOP LIGHT MY CAR STARTED SHAKING AND JERKING PRETTY VIOLENTLY. I NEEDED TO GET TO WORK SO I KEPT DRIVING AND AT THE NEXT LIGHT THE SAME THING HAPPENED ONLY MORE EXTREME AND THEN THE CAR STOPPED. I STARTED THE CAR BACK UP VERY EASILY SO I KEPT GOING. NO ENGINE OR TRANSMISSION LIGHT CAME ON THE DASH SO I DIDN'T THINK IT WAS THAT BAD. THE NEXT LIGHT CAME AND THE CAR WOULD START BUT IT WOULDN'T GO ANYMORE. AGAIN NO LIGHTS CAME ON THE DASH SO I HAD ZERO WARNING WHATSOEVER AND I WAS STRANDED AT THAT STOPLIGHT. HAD TO CALL THE COPS BECAUSE I WAS BLOCKING TRAFFIC AND PAY FOR A TOW TRUCK AND THE DEALERSHIP I BROUGHT IT TO SAID IT WAS A BAD TORQUE CONVERTER AND THAT IT'S A COMMON ISSUE. IF THIS IS A COMMON ISSUE I SHOULD NOT BE HAVING TO DEAL WITH THIS WITH ZERO WARNING AND A NEW TRANSMISSION IS SO EXPENSIVE. JUST THE FACT THAT THEY STRAIGHT UP TOLD ME THIS IS A COMMON ISSUE AND THERE'S NO RECALL ON IT MAKES ME NOT WANT TO BUY ANOTHER FORD AGAIN EVEN THOUGH I DO LOVE MY CAR.

ODI #11354543ENGINE

MY 2014 FORD ESCAPE HAS OVERHEATED SOMETIME IN THE FALL OF 2019, DUE TO A LEAK IN THE COOLANT TANK, UNEXPECTEDLY SHUTTING OFF WHILE DRIVING ON A SMALL TOWN ROAD AT 40 MI/HR WITH CHILDREN IN THE BACK SEAT. I PAID FORD $600 TO REPLACE THE TANK. IN SEPTEMBER OF 2020, THE ENGINE OVERHEATED AGAIN, SUDDENLY SHUTTING OFF WHILE DRIVING 55 MI/HR ON A BUSY ROAD. I HAD CHILDREN IN THE CAR, WHEN THE ERROR OCCURRED AGAIN.THE TEMPERATURE GAUGE SHOWED NO SIGN OF OVERHEATING IN EITHER OCCURRENCE. THE ONLY MESSAGE I RECEIVED FROM THE DASH WAS "POWER REDUCED TO COOL ENGINE" ABOUT 3 SECONDS BEFORE THE CAR CAME TO A COMPLETE STOP. SMOKE APPEARED FROM UNDER THE HOOD IN BOTH INSTANCES. THE SECOND TIME AROUND, I ATTEMPTED TO REFILL THE COOLANT, WHICH LEAKED OUT ONTO THE GROUND. HOWEVER, THIS TIME THE LEAK DIDN'T APPEAR TO COME FROM THE COOLANT TANK, BUT RATHER THE ENGINE ITSELF. I RESEARCHED THE ISSUE AND IT TURNS OUT, MANY OF THE SAME YEAR AND MODEL CARS HAVE BEEN CATCHING ON FIRE AND/OR PRODUCING THE SAME ISSUE. THERE IS A RECALL FOR IT, BUT FORD TOLD ME THAT BASED ON MY VIN, MY CAR DIDN'T QUALIFY FOR THE RECALL. THEY ASKED ME PAY $3,000 REPLACE A BLOWN GASKET THAT WAS CAUSED BY THE SYSTEM OVER HEATING. OBVIOUSLY, THESE EXPENSIVE PARTS CONTINUE TO BREAK DUE TO A FAULTY ENGINE. YET, INSTEAD OF FIXING THE ROOT CAUSE, FORD MILKS ITS CUSTOMERS FOR HUNDREDS, EVEN THOUSANDS OF DOLLARS WORTH OF REPAIRS, KNOWING THE CAR WILL CONTINUE TO SHUT OFF AND CAUSE FINANCIAL, EVENTUALLY PHYSICAL HARM TO PEOPLE. MY QUESTION'S ARE: -HOW MUCH MORE MONEY DO I HAVE TO SPEND ON A FAULTY ENGINE THAT WILL CONTINUE TO SHUT OFF AND PUT MY AND MY FAMILY'S LIFE IN DANGER? -HOW CAN FORD REFUSE TO FIX A RECALL BASED ON VIN NUMBERS, IF THE ISSUE IS LIFE-THREATENING AND EXACTLY THE SAME AS THE RECALL ISSUE?

ODI #11353921ENGINE

NHTSA CAMPAIGN ID: 17V209000 REPORT DATE: MAR 26, 2017 VEHICLES AFFECTED: 208584 THE DEALERSHIP DID NOT COMPLETE A RECALL REPAIR ON MY VEHICLE. THE CYLINDER HEAD CRACKED AND COOLANT HAS ENTERED THE MOTOR. LEAKS OIL, THE OIL MAY CONTACT A HOT ENGINE OR EXHAUST COMPONENT, INCREASING THE RISK OF A FIRE. MY ENGINE LIGHT IS ON, THE ENGINE FAULT ICON HAS ILLUMINATED. THE DEALERSHIP WANTS TO CHARGE ME $7,000 TO REPL;ACE THE ENGINE. THIS VEHICLE IS ONLY 6 YEARS NEW.

ODI #11354058POWER TRAIN

VEHICLE HAS HAD HARD SHIFTS BUT SEEMED TO BE OK. HAD DEALER CHECK IT OUT ABOUT A YEAR AFTER PURCHASE. TOOK VEHICLE IN ON ABOVE DATE FOR ROUTINE MAINTENANCE AND RECALL. WAS NOTIFIED BY DEALER THERE WAS A LEAK, POSSIBLY OIL AND THEY NEEDED TO CHECK. CHARGED ME $140 FOR DIAGNOSTIC OF LEAK. WAS NOTIFIED NEXT BUSINESS DAY, WHICH WAS 4 DAYS LATER DUE TO HOLIDAY WEEKEND THAT IT WAS A TRANSMISSION LEAK FROM A BAD SEAL AND THEY WOULD HAVE TO REMOVE TRANSMISSION AND "CRACK OPEN THE TRANSMISSION TO GET TO MD REPLACE THE SEAL". STATED IT WAS GOING TO COST ME $1750. I ASKED WHY THE SEAL WENT BAD AS THE VEHICLE ONLY HAS 15,000 MILES ON IT AND HAS BEEN SERVICED AAT FORD DEALERS ONLY, IN ACCORDANCE WITH MANUFACTURER RECCOMMENDATIONS. THEY STATED THEY DIDNT KNOW BUT MY VEHICLE IS OUT OF WARRANTY. I WENT TO FORD'S WEBSITE CUSTOMER SERVICE CHAT AND THEY HAD NO ANSWER OTHER THAN IM OUT OF WARRANTY AND WOULD OFFER NO HELP. I ASKED IF I COULD SPEAK TO SOMEONE AND THEY RESTATED THEY WONT HELP ME AS IM OUT OF WARRANTY.

ODI #11353723WHEELSCRASH

I HAD A FLAT TIRE ON THE DRIVER'S SIDE REAR TIRE AND WHEN AAA CAME OUT TO CHANGE THE TIRE, THEY COULD NOT GET THE LUG NUTS OFF, SO AAA HAD THE CAR TOWED TO A LOCAL SHOP. THE SHOP HAD TOLD ME THAT THE LUG NUTS WHERE ALMOST IMPOSSIBLE TO GET OFF, WHICH THEY THOUGHT WAS DUE TO OVER TIGHTENING AND RECOMMENDED THAT ALL THE LUG NUTS ON ALL THE WHEELS BE REPLACED. I HAD THEM REPLACE ALL THE LUG NUTS. THEN A FEW MONTHS LATER AS I WAS DRIVING ON TOLLWAY DRIVING 60 MPH, I STARTED TO HEAR A THUMPING SOUND AND MY CAR SHAKING. THINKING I HAD ANOTHER FLAT TIRE I GOT OFF ON THE NEXT EXIT, WHICH WAS CLOSE TO THE SHOP I TOOK THE CAR BEFORE (LUCKILY). I TOLD THE SHOP MANAGER WHAT WAS HAPPENING AND WHEN THE SHOP TOOK THE CAR FOR A TEST DRIVE THE FRONT PASSENGER WHEEL BROKE OFF DAMAGING THE CAR AND LUCKILY NOT HURTING ANYONE. THE SHOP SAID THAT THE STEMS FOR LUG NUT BROKE OFF! HE WAS NOT SURE HOW THIS COULD HAVE HAPPENED. NOW THAT I HAVE READ THE OTHER COMPLAINTS ON THE NHTSA WEBSITE THIS SEEMS TO BE A MANUFACTURE DEFECT OF THE STEMS HOLDING THE LUG NUTS. IF THIS HAPPENED TO ME WHEN I WAS DRIVING TO WORK AT 60 MPH I COULD HAVE BEEN KILLED! THE COST TO FIX THE DAMAGE TO MY CAR IS $2,110.53, WHICH I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY, STATE FARM. CLAIM AND REPAIRS ARE STILL IN PROCESS. AFTER READING OTHER SIMILAR COMPLAINTS I DO NOT FEEL COMFORTABLE DRIVING THIS CAR ON THE HIGHWAY EVERYDAY GOING TO WORK.

ODI #11352780ENGINE

COOLANT IS LOW AND NEEDS TO BE REPLACED ON INSTRUMENT PANEL CAME ON ALONG WITH CHECK ENGINE LIGHT. THEN WHITE SMOKE STARTED COMING OUT OF EXHAUST FROM THE BACK AND CAR STARTED TO STALL. DIAGNOSTIC READER SAID THAT THERE WAS A MISFIRE IN COIL NUMBER 2.

ODI #11352842POWER TRAIN

MY LINKAGE TO MY POWER TRAIN STICKS AND WILL JUMP FROM DRIVE TO SPORT MODE WHEN I AM DRIVING AND HAVENT TOUCHED THE SHIFTER AT ALL. ITS HARD TO GET MY CAR INTO NEUTRAL AND HARDER TO PUT IT INTO PARK. I RARELY CAN GET IT TO GO INTO DRIVE AND HAVE TO PUT IT INTO SPORT AND IT WILL STILL JUMP GEARS. I CAN BE GOING HIGHWAY SPEEDS AND I CAN SEE THE GEARS JUMP FROM DRIVE TO SPORT. ALMOST IMPOSSIBLE TO SHIFT FROM GEAR TO GEAR.

ODI #11352887POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

IN 2014, I BOUGHT A NEW FORD ESCAPE FROM RHINEBECK FORD IN RHINEBECK NY. IT REMAINED IN PRISTINE CONDITION UNTIL ITS UNTIMELY 'DEATH' ON AUGUST 10, 2020. PRIOR TO AUGUST 10, IT WAS BACK AT THE DEALERSHIP APPROXIMATELY 15 TIMES TO ADDRESS SAFETY RECALLS. ON AUGUST 10 MY WIFE, SON AND NIECE BROKE DOWN IN THE MIDDLE OF THE ROAD. WE BROUGHT THE CAR TO RHINEBECK FORD. AFTER EXAMINING THE CAR, WE WERE TOLD THAT THE ENGINE AND CYLINDERS HAVE COOLANT IN THEM, AND THE TRANSMISSION IS FULL OF METAL FILINGS. BOTH OF THESE ISSUES COMBINED MEAN THAT THE CAR IS DISEASED; HOWEVER RHINEBECK FORD IS STILL IN THE PROCESS OF CREATING A COMPREHENSIVE LIST OF THE CAUSE OF DEATH. FORTUNATELY THESE DANGEROUS DEFECTS DID NOT RESULT IN INJURY TO MY FAMILY BUT THEY CERTAINLY DO REPRESENT A SERIOUS SAFETY RISK. ON AUGUST 10, THE CAR HAD APPROXIMATELY 108,000 MILES ON IT. I WAS SOLD A DEFECTIVE AND UNSAFE VEHICLE AND FORD MOTOR COMPANY IS NOT WILLING TO MAKE THIS RIGHT. I MADE NUMEROUS PHONE CALLS TO FORD CORPORATE OFFICES AND WAS TOLD THAT SINCE THE WARRANTY WAS EXPIRED AND THERE ARE NO ACTIVE RECALLS PERTAINING TO DEFECTIVE TRANSMISSIONS OR ENGINES THAT THEY WOULD NOT STAND BY THEIR PRODUCT.

ODI #11352500POWER TRAIN,ENGINE

MY CAR IS SPORADICALLY SPEWING ANTI-FREEZE FROM THE OVERFLOW TANK. I HAVE TAKEN IT TO 3 LOCAL MECHANICS AND 1 FORD DEALERSHIP AND NO ONE HAS BEEN ABLE TO FIND A REASON FOR THIS. I HAVE NOTICED THIS OCCURS IF I AM DRIVING AROUND FOR A LONG TIME WITH THE A/C OFF. THE LEAKING IS COMING FROM MY COOLANT OVERFLOW TANK'S AIR VENTILATION. ANTI-FREEZE DOES NOT LEAK OUT WHILST DRIVING THE VEHICLE, BUT ONLY WHEN I PARK AND SHUT IT OFF. THE MECHANICS HAVE DONE SEVERAL PRESSURE TESTS WHICH ALL CAME BACK NORMAL. DECEMBER 2019 MY COOLANT LIGHT CAME ON FOR THE FIRST TIME SINCE OWNING THE CAR FOR 2 YEARS AND I WAS NEEDING TO PUT A SMALL AMOUNT OF ANTI-FREEZE IN EVERY MONTH. SINCE JULY 2020 IT HAS BEEN OVERFLOWING AND LEAKING EVERY WEEK IT SEEMS. I WOULD AVERAGE I GO THROUGH 2-3 CUPS OF ANTI-FREEZE EVERY 1-2 WEEKS. WHEN PARKING AND TURNING OFF THE CAR THE OVERFLOW TANK HAS ANTI-FREEZE FILLED TO THE TOP, BUT NOT QUITE COMING OUT OF THE CAP. I AM ATTACHING SOME IMAGES OF MY OVERFLOW TANK.

ODI #11352517ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT ANTIFREEZE HAD BEEN LEAKING OUT OF HIS ENGINE AS HIS SERVICE ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN HIS VEHICLE TWICE TO AN INDEPENDENT MECHANIC AND WAS GIVEN VARIOUS REPORTS ON THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO CONWAY HEATON INC. (810 N 3RD ST, BARDSTOWN, KY 40004) WHERE HE WAS UNABLE TO PAY FOR A DIAGNOSIS AND STATED THAT HE HAD LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH INCLUDED VIN. THE DEALER INFORMED HIM THAT THE RECALL HAD ALREADY BEEN PERFORMED PRIOR TO HIM OWNING THE VEHICLE, THE VEHICLE WAS THEN RETURNED TO THE CONTACT AND THE RECALL WAS NOT PERFORMED. WHILE DRIVING THE VEHICLE AT 60 MPH, HE NOTICED THAT THE TEMPERATURE GAUGE HAD BEEN RISING INDICATING THAT HIS VEHICLE WAS OVERHEATING. AS THE CONTACT ATTEMPTED TO PULL HE VEHICLE OVER, THE ENGINE FAULT SERVICE ENGINE NOW WARNING LIGHT HAD APPEARED ON THE INSTRUMENT PANEL. AS THE CONTACT EXITED HIS VEHICLE, HE OPENED HIS HOOD AND SAW A FLAME ARISE IN HIS ENGINE. THE CONTACT IMMEDIATELY CALLED THE AUTHORITIES AND AFTER 15 MINUTES OF WAITING FOR THE FIRE DEPARTMENT, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. ONCE THE FIRE DEPARTMENT ARRIVED, THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED, NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL POLICE STATION WERE IN REMAINED IN THEIR POSSESSION. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY EXPLAINED TO HIM THAT THEY WOULD NOT BE ABLE TO REBUILD THE VEHICLE, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.

ODI #11351555POWER TRAIN

THE TRANSMISSION FAILED AT 94,000 MILES. I AM HAVING TROUBLE FINDING A TRANSMISSION THAT HAS NOT FAILED.

ODI #11351723UNKNOWN OR OTHER,ENGINE

I HAVE A 2014 FORD ESCAPE 1.6L ECOBOOST.THAT IS NOT RUNNING&FORD WILL NOT FIX NOR ADMIT THAT THERE ARE OTHER VEHICLE LIKE MINE.BEFORE THE COOLING RECALL CAME ABOUT MY VEHICLE OVER HEATED 2X.I CALLED FORD&THEY TOLD ME THERE WOULD BE A CHARGE TO FIND& FIX THE PROBLEM.FEW MONTHS LATER I WAS NOTIFIED OF THE RECALL.I TOOK MY VEHICLE INTO HALL FORD IN ELIZABETH CITY NC.FIRST THEY SAID THEY DID NOT KNOW WHAT NEEDED TO BE FIXED. THEN THE NEXT DAY THEY SAID THE PROBLEM HAD FIXED AFTER 24 HOURS OF HAVING THE VEHICLE. A YEAR LATER THEY RECALLED THE VEHICLE AGAIN FOR THE SAME THING&SAID THEY DID NOT FIX THE RIGHT THING. NOW AFTER 100,000 MILES THE VEHICLE SHIFTS OUT OF GEAR. FOR SAID THERE IS NO RECALL (BUT WITHOUT ACTUALLY LOOKING AT THE VEHICLE) THEY KNOW IT IS THE TRANSMISSION. THAT IT WILL COST $5,000 FOR A REMAN TRANSMISSION OR $7,000 FOR A NEW ONE. REMIND YOU THEY HAVE NOT LOOKED OVER THE VEHICLE AND THAT DOES NOT INCLUDE LABOR. THE VEHICLE POPS OUT OF GEAR AFTER NOT EVEN DRIVING IT FOR 5 MINUTES. IT IS THE 1.6LL 6 SPEED AUTOMATIC TRANSMISSION. I ASKED IF THERE WERE OTHER VEHICLES DOING THE SAME THING AND THEY REPLIED NO I WAS THE FIRST THEY HEARD OF. I SAID WELL HOW DO YOU KNOW IT IS THE TRANS.THEY REPLIED BECAUSE WE KNOW OUR VEHICLES. I ASKED IF IT COULD BE FROM THE CAR OVERHEATING 2X BEFORE THEY FIXED THE COOLING ISSUE.THEY SAID NO BECAUSE THEY KNOW THERE VEHICLES.I HAVE GOT 3 DIFFERENT PRICE QUOTES OVER THE PAST 6 MONTHS. THE FIRST QUOTE $2500 REMAN PLUS LABOR THEN 2500 FOR JUST TRAN TO 4-5K FOR REMAN TRANS NOT INCLUDING LABOR.THEY THEN ASKED IF I WOULD LIKE TO TRADE IN MY VEHICLE FOR SOMETHING THAT WAS RELIABLE. I ANSWERED NO BECAUSE MY CAR WAS PAID FOR. I SAID NO ONE CAN DRIVE IT LIKE THIS. THEY SAID THATS WHY YOU SHOULD BUY A NEW CAR.I STARTED DOING RESEARCH AND FOUND THAT MULTIPLE PEOPLE (HUNDREDS OF THOUSANDS)HAVE HAD THE SAME PROBLEM WITH THERE VEHICLE AS ME.

ODI #11351389ENGINE

HAD THE COOLANT RESERVOIR CRACK TWICE, VEHICLE WAS STOPPED IMMEDIATELY AND THEN THE PART WAS REPLACED RIGHT AWAY. AFTER THE SECOND TIME I ASKED IF THIS WAS A COMMON ISSUE WITH THESE VEHICLES I WAS TOLD IT WAS AND THAT THEY ARE CONSTANTLY REORDERING THESE PARTS. NOT EVEN 2 MONTHS LATER I TOOK IT IS BECAUSE IT HAD A CHECK ENGINE LIGHT AND THEY CLAIMED IT WAS 2 BAD SENSORS, I TOOK IT IN TO GET REPAIRED AND THEN THEY TOLD ME MY MOTOR WAS SHOT.

ODI #11351184ENGINE

I BOUGHT MY CAR IN NOVEMBER OF 2018, ALMOST IMMEDIATELY MY LOW COOLANT LIGHT WAS COMING ON OFTEN, I TOOK IT TO A MECHANIC AND THEY FOUND NO LEAKS SO I JUST CONTINUED TO ADD COOLANT WHEN IT CAME ON ABOUT EVERY 2 MONTHS. I WAS DRIVING FROM COLORADO TO OKLAHOMA ON MAY 26TH 2020 AND MY CHECK ENGINE LIGHT CAME ON I IMMEDIATELY TOOK IT TO A CERTIFIED FORD MECHANIC AND WAS TOLD I NEEDED A NEW TURBO CHARGER $2800. DRIVING FROM OKLAHOMA TO COLORADO ON JUNE 5TH 2020.MY CAR OVERHEATED, ONCE AGAIN I TOOK IT TO A FORD CERTIFIED MECHANIC AND WAS TOLD IT NEEDED A NEW THERMOSTAT AND 2 OTHER SENSORS, $1300. ON AUGUST 13TH MY CAR STARTED MAKING A LOUD GRINDING SOUND AS I WAS DRIVING ON THE HIGHWAY I DROVE 2HRS TO THE CLOSES FORD DEALERSHIP AND WAS TOLD I NEED A NEW ENGINE TO THE TUNE OF $8000. THIS VEHICLE IS WORTHLESS AND I AM SO FRUSTRATED WITH THIS WHOLE SITUATION. ONLY 109000 MILES

ODI #11350924STEERING

ON 22AUG2020 I WAS TRAVELING FROM FAYETTEVILLE, NC TO BLUFFTON, SC AND STOPPED IN SANTEE, SC FOR A BATHROOM BREAK. STARTED THE CAR UP TO LEAVE AND HAD NO POWER STEERING. TRIED TURNING OFF AND BACK ON BUT NO CHANGE. SO, I ENDED UP DRIVING 1.5 HOURS WITHOUT POWER STEERING. AFTER BEING AT MY DESTINATION FOR A LITTLE OVER AN HOUR I STARTED THE CAR TO GO SOMEWHERE AND THE STEERING WAS FINE AND HAS BEEN SINCE.

ODI #11350648ENGINE

IT HAS BEEN A PROBLEM WITH 2014 FORD ESCAPES THAT THE TRANSMISSION FAILS AND ENGINE CYLINDER DEFECTS FROM THE LOUISVILLE ASSEMBLY PLANT IN LOUISVILLE, KENTUCKY. MY CAR WAS MANUFACTURED AT THIS PLANT DURING THE DATES OF THE DEFECTS IN 2013. THE DEFECTS EFFECTED THE 2014 ESCAPES. THE RECALL IS ON CARS FROM FEB 2013 THROUGH SEPT 2013. MY VECHILE WAS MANUFACTURED JUNE 2103 WHICH IS IN THE "RECALL DATES". I HAD TO REPLACE THE TRANSMISSION ON A CAR WITH LESS THAN 100,000 MILES AT THE COST OF $3,800 BECAUSE THE FORD DEALERSHIP SAID THAT "IT'S NOT UNDER WARRANTY OR RECALL". THE CAR NOW HAS A P304 CODE WHICH IS CYLINDER 4 DEFECT THAT IS A KNOW DEFECT OF THE CYLINDER HEAD. I CONTACTED FORD AND THEY "MAY LOOK AT IT" AND IF THERE ARE ENOUGH COMPLAINTS THEY "MAY DO A RECALL" ON MY VIN NUMBER. FORD "MAY REIMBURSE ME FOR THE TRANSMISSION THAT I PUT IN" THESE ARE KNOW DEFECTS FROM THIS MANUFACTURING PLANT WITH OTHER VINS GETTING REPAIRS. THE CAR WAS DRIVING ROUGH PRIOR TO THE TRANSMISSION BEING REPLACED WHICH WAS THE HEAD GEAR STARTING TO GO. I APPRECIATE YOUR TIME.

ODI #11350218STRUCTURE

UNDER RECALL 20S30 I DID ON LINE CHECK.IT CAME BACK RIGHT SIDE REAR DOOR NEED FIXED.WHEN I REDID CHECK I PUT IN WRONG NUMBER IT CAME BACK OK AND CLOSED RECALL.NOW FORD DEALER CAN'T FIX PROBLEM

ODI #11349881POWER TRAIN

THE BUSHING CABLE THAT CONNECTS TO THE TRANSMISSION TO SHIFTER HAD TO BE REPLACED. THERE IS A RECALL ON 2013/2014 MODELS BUT MINE WAS NOT INCLUDED. I FEEL THAT MINE SHOULD BE COVERED UNDER THAT RECALL AND WAS FIXED AND DIAGNOSED BY A AUTHORIZED FORD DEALERSHIP . THE VEHICLE WAS STATIONARY AND WOULD NOT SHIFT INTO GEAR ALTHOUGH THE GEAR SHIFT WAS MOVABLE. VEHICLE HAD TO BE TOWED ON SKIDS

ODI #11349883ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW COOLANT WARNING LIGHT WAS ILLUMINATED AND SHE HEARD AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED ON AUGUST 12, 2020 WHILE STARTING THE IGNITION, SHE SAW WHITE SMOKE EXITING THE EXHAUST PIPE. THE CONTACT STATED SHE WHILE INSPECTING THE VEHICLE, SHE NOTICED THE COOLANT WAS RUNNING LOW. THE CONTACT STATED SHE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO ADD COOLANT AND THAT THE VEHICLE WAS SAFE TO DRIVE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO LOCAL DEALER TASCA FORD LOCATED AT 250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,500.

ODI #11349930POWER TRAIN

HEY MY ENGINE COOLANT IS RUNNING I JUST BROUGHT THE CAR 3 WEEKS AGO AND CONSTANTLY HAVE TO FILL IT WITH COOLANT I THINK THIS IS A MAJOR PROBLEM THE CAR HAS 95000 MILES ON IT THIS SHOULDNT BE A PROBLEM ALREADY

ODI #11349537ENGINE

SIDE WALL OF CYLINDER CRACKED DUE TO AN UNCHECKED RECALL CAUSING COOLANT TO LEAK INTO CYLINDER. DAMAGING THE ENGINE WARRANTING THE WHOLE ENGINE BE REPLACED AT A COST OF AROUND $7000. THE VEHICLE WAS ALSO JUST OUT OF MILEAGE WARRANTY CAUSING THE OWNER TO PAY THE WHOLE BILL.

ODI #11348972VEHICLE SPEED CONTROL,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.

ODI #11349145ENGINE

SERVICE ENGINE LIGHT CAME ON, I TURNED ON CAR TO TAKE TO MECHANIC AND THE CAR SHOOK BAD AND CHOKED ITSELF OUT. THIS HAPPENED TWICE. I LEFT SITTING FOR A DAY, DRIVE TO MECHANIC NEXT DAY, CAR STARTED NO PROBLEMS DRIVING. MECHANIC DIAGNOSIS FOLLOWS: - FOUND MISFIRE DTC, REMOVED SPARK PLUGS AND FOUND COOLANT INTRUSION IN CYLINDER 3 ITEM DESCRIPTION THIS IS THE ENTIRE PROCESS NEEDED TO EITHER REBUILD OR REPLACE THE VEHICLE'S ENGINE. THIS IS A PROCESS NEEDED WHEN THE VEHICLE'S ENGINE IS IN NEED OF SERIOUS REPAIR. REASON WITHOUT REPLACING OR REBUILDING A DAMAGED ENGINE, THE CAR WILL NOT BE ABLE TO FUNCTION AND WILL BE LEFT USELES

ODI #11348751POWER TRAIN

I TURNED ONTO A HIGHWAY AND MY TRANSMISSION FAILED WITHOUT WARNING, LEAVING MY VEHICLE INOPERABLE.

ODI #11348825POWER TRAIN

MY VEHICLE BEGAN TO EXHIBIT SIGNS OF A FAILING TRANSMISSION AT 60,000 MILES. SHIFTING WAS DIFFICULT, PARTICULARLY BETWEEN 1ST AND 2ND GEAR. A FEW TIMES, IT FAILED TO SHIFT FROM PARK TO REVERSE AT ALL. I HAD FORD LOOK AT IT, AND THEY RECOMMENDED REPLACING THE TRANSMISSION. WHEN I TOOK IT IN, I WAS AROUND 60,500 MILES, 500 MILES OVER MY POWER TRAIN WARRANTY. THEY QUOTED A $7,000 FIX. I HAD OWNED THE VEHICLE FOR LESS THAN 2 YEARS, AND IT WAS LESS THAN 4 YEARS OLD. WHILE I HAD RECORDS, INCLUDING A CLAIM NUMBER, FOR ANOTHER FORD CUSTOMER WITH THE SAME TRANSMISSION (IN THE FUSION) AND SAME ISSUES, THEY COVERED 2/3 OF THAT CUSTOMER'S REPAIR AND REFUSED TO COVER A DIME OF MINE. AFTER BEING DISMISSED, IGNORED, AND ULTIMATELY PLACATED SEVERAL TIMES BY FORD REPRESENTATIVES, I FINALLY WAS FORCED TO TAKE IT TO A THIRD-PARTY MECHANIC, WHO REPLACED MY TRANSMISSION AT 61,000 MILES FOR $4,000. DESPITE HAVING A REFURBISHED TRANSMISSION IN MY VEHICLE NOW, I STILL EXPERIENCE TRANSMISSION ISSUES FROM TIME TO TIME (DIFFICULTY SHIFTING, HARD SHIFTING ON FREEWAY, ETC.). IN THE END, THIS TRANSMISSION IS FAULTY AT BEST, AS FORD'S ONLY TRANSMISSION MODEL WITHOUT A RECALL *YET*. WHILE FORD INDICATES THEY HAVE NO OFFICIAL DOCUMENTED ISSUES WITH THE 6F35 TRANSMISSION, A SIMPLE GOOGLE SEARCH REVEALS THAT TRANSMISSION FAILURE IS THE #1 ISSUE REPORTED BY CONSUMERS WITH THE FORD ESCAPE. AS A YOUNG PROFESSIONAL WORKING IN RESEARCH, I RECOGNIZE THAT INTERNET SEARCHES CAN BE MISLEADING. TO BE THOROUGH, I CHECKED OVER 20 DIFFERENT FORD CONSUMER PAGES AND OF THOSE PAGES, EVERY SINGLE ONE SHOWED A SIGNIFICANTLY HIGHER REPORT OF TRANSMISSION ISSUES THAN ANY OTHER ISSUE, WITH THE AVERAGE MILEAGE OF THESE ISSUES OCCURRING AROUND 50,000 ' 70,000 MILES. IT IRRESPONSIBLE AND UNACCEPTABLE FOR FORD TO HAVE NO OFFICIAL DOCUMENTED ISSUES ON FILE REGARDING THE 6F35 TRANSMISSION.

ODI #11348457WHEELS

TIRE LOW AIR SENSOR WILL NOT AUTOMATICALLY RESET WHEN PROPERLY INFLATED. THEREFORE, WHEN THE TIRES ARE ACTUALLY LOW, IT'S WEARING THE TIRES OUT & CAUSE THE CAR TO SKID ON WET ROADS.

ODI #11343821SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THEY NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO B&B FORD LOCATED AT 10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WHO STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND INFORMED THE CONTACT THAT THEY WOULD FORWARD THE PAPERWORK TO NHTSA REGARDING THE MATTER HOWEVER, THAT WAS NEVER CONFIRMED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

ODI #11343596UNKNOWN OR OTHER

BACK HATCH LATCH ALERTS 'TRUNK AJAR' WHILE DRIVING, IT REMAINS CLOSED BUT NEVER LOCKS.

ODI #11343670POWER TRAIN

[XXX] FORD MOTOR COMPANY 2014 FORD ESCAPE, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION FAILED OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11343212ENGINE

WE HAD THE COOLANR RECALL DONE HOPING IT WOULD FIX THE LEAKING COLLANT ISSUE BUT THINGS JUST GOT WORSE I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR MONTHS DEALER SAYS NEEDS NEW ENGINE

ODI #11343226POWER TRAIN

WHILE TRAVELING ON A TWO LANE STATE ROAD AT APPROX.45 MPH. AT NIGHT. A CLUNKING NOISE BEGAN NEAR THE FRONT OF THE VEHICLE. SECONDS AFTER HEARING THE CLUNKING NOISE, THE VEHICLE STALLED WHILE STILL TRAVELING AROUND 35 MPH. WHEN I TRIED TO PULL OVER TO THE SIDE OF THE ROAD I NOTICE A LOSS OF POWER STEERING AND BRAKES. I WAS ABLE TO COAST ON TO THE BREAKDOWN LANE. HAVING ONLY SECONDS TO REMOVE THE VEHICLE FROM THE DARK ROADWAY AND SAFELY STOP WITH OUT STRIKING ANYTHING OR BODY WAS TERRIFYING. THE VEHICLE DID RESTART BUT WHEN SELECTING DRIVE IT WOULD NOT MOVE. IT ALSO WOULD NOT BACK UP WHEN SELECTING REVERSE. THE VEHICLE HAD TO BE TOWED TO A REPAIR SHOP. I WAS TOLD THE NEXT DAY BY THE REPAIR SHOP THE TRANSMISSION FAILED, AND HAD TO BE REBUILT OR REPLACED. I CALLED MFG. CUSTOMER SERVICE AND EXPLAINED WHAT HAPPENED BECAUSE THERE WAS A 60000 MILE POWERTRAIN WARRANTY . HOWEVER THE VEHICLE HAD 64,816 CURRENTLY. THEREFORE I HAD TO PAY $ 2295 FOR THE TRANSMISSION REBUILD.

ODI #11343234ENGINE

AS I WAS TRAVELING ON A CITY STREET AT 30MPH EVERYTHING SEEMED FINE. I STOPPED AT A RED LIGHT. WHILE STOPPED I SUDDENLY HEARD A KNOCKING SOUND NEAR THE FRONT OF THE VEHICLE. WHEN THE LIGHT TURNED GREEN I STARTED TO GO. THE VEHICLE SUDDENLY STALLED. PRIOR, THERE HAD BEEN NO CHECK ENGINE OR WARNING LIGHTS ON. THE VEHICLE WAS UP TO DATE ON ALL REQUIRED MAINTENANCE SERVICES. IT WOULD NOT RESTART. VEHICLES BEHIND ME SOUNDED THEIR HORNS IMMEDIATELY. I PUT MY 4WAY EMERGENCY FLASHERS ON. CALLED A TOW TRUCK. TOW ARRIVED 30 MINUTES LATER. MY VEHICLE AND ME WERE IN A VERY DANGEROUS SITUATION FOR 30 MINUTES, AS CARS AND TRUCKS HAD TO NEGOTIATE AROUND US AT A VERY BUSY CITY INTERSECTION. I WAS NEARLY STRUCK BY ANGRY MOTORISTS WHO WERE BURDENED BY MY BREAKDOWN. I WAS TOLD BY TWO REPAIR SHOPS THAT THERE WAS A CATASTOPHIC INTERNAL ENGINE FAILURE. THE EASIEST AND MOST COST EFFECTIVE PLAN WOULD BE TO REPLACE THE ENGINE. I HAD THE ENGINE REPLACED AT A COST OF $ 4164. THERE WAS 72649 MILES ON THE FAILED ENGINE.

ODI #11343047SUSPENSION,STRUCTURE,WHEELS

DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT.

ODI #11342906ENGINE

ANTIFREEZE COOLANT CONTINUE TO BE LOW, CAR CENTER REPLACED A HOSE ON 1/20/20 FOR 200.00, THEN A WEEK LATER LOW COOLANT AGAIN THE CENTER ASSUME AIR POCKETS WAS THE REASON WITH NO COOLANT LEAKS 2/12/20. I KEPT REPLENISHING COOLANT, JUNE 3RD 2020 WHILE DRIVING ON HIGHWAY, THE TRANSMISSION FAILED, AND IT WAS REPLACE 6/10/20 FOR 4000.00. NOT EVEN ONE WEEK AFTER PICKING THE CAR UP THE LOW COOLANT WITH ENGINE LIGHT WITH ERROR CODES P0012 CAMSHAFT POSITION TIMING OVER-RETARDED BANK 1 AND P0303 CYLINDER 3 MISFIRE DETECTED. WHO IS GOING TO TAKE ON FIXING THIS CAR? I HAVE BEEN REPLACING PARTS AND REPLENISHING FLUIDS WITH NO RESOLUTION.

ODI #11342603ENGINE

I PURCHASED A 2014 FORD ESCAPE SE 2L ECOBOOST. THE CAR STARTED TO OVERHEAT WHILE DRIVING AND IS LOSING COOLANT. THE VEHICLE WAS PRESSURE TESTED AND THERE ARE NO LEAKS. I TOOK THE CAR TO A FORD DEALERSHIP IN 2020 WITH LESS THAN 15,000 MILES ON THE ENGINE AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED WITH A REBUILT ENGINE FOR MORE THAN $9,000.00. AN ENTIRE ENGINE SHOULD NOT NEED TO BE REPLACED ON A VEHICLE WITH LESS THAN 15,000 MILES. THIS IS CLEARLY A FAULTY/DEFECTIVE ENGINE.

ODI #11342625FUEL/PROPULSION SYSTEM

SERVICE ENGINE LIGHT CAME ON. THE CODE IS 19S22

ODI #11342362STRUCTURE

RECEIVED SAFETY RECALL NOTICE 20S30 TOLD TO REPORT DOOR LATCH DATE CODES ON DOORS -HOWEVER THE WEB SITE GIVEN IN NOTICE PROVIDES NO WAY TO INPUT RESULTS

ODI #11341999STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD (815 N DALE MABRY HWY, TAMPA, FL 33614) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,259.

ODI #11342168STEERING

POWER STEERING ASSIST FAILURE SERVICE REQUIRED. HAPPENED WITHOUT WARNING. VEHICLE HAD BEEN DRIVEN STEADY FOR HOURS. ISSUE SHOWED WHEN STARTING THE CAR AFTER VERY SHORT STOP FOR WATER.VERY DIFFICULT TO STEER. WAS ABLE TO RESET BY TURNING OFF THE IGNITION AND RESTARTING. INTERNET SEARCH SHOWS MANY OWNERS WITH EXACT SAME ISSUE

ODI #11341656UNKNOWN OR OTHER,ENGINE

WHILE DRIVING I NOTICED THE CAR FELT LIKE IT WAS LOSING POWER, ALMOST LIKE RUNNING OUT OF GAS, THEN A SENSOR WENT OFF SAYING 'ENGINE FAULT SERVICE NOW', THEN I COULD REALLY FEEL THE CAR DRAGGING. I PULLED OVER AND COULD HEAR THE COOLANT BUBBLING, SO I WAITED TIL IT COOLED DOWN AND SAY THERE WASN'T MUCH THERE, I NOTICED A LEAK UNDER THE COOLANT AREA. I TOOK THE CAR IN TO A LOCAL MECHANIC AND WAS TOLD I NEEDED AN ENGINE FLUSH, I GOT THE FLUSH BUT SOON AFTER THE SAME ISSUE WAS REOCCURRING. RANDOMLY NOW IT WILL JUST LOSE POWER AND SENSOR WILL READ THE SAME THING, IT'S SCARY WITH YOUR FAMILY I'M THE CAR AND YOUR LOSING POWER. SO HERE I AM AGAIN BEING TOLD I NEED AN ENGINE FLUSH AGAIN WITHIN THE SAME YEAR. I HAVE SINCE REPLACED THE RESERVOIR BEING THAT IT WASN'T HOLDING COOLANT. WHEN I POUR COOLANT IN IT SEEMS LIKE THE ENGINE IS PULLING IT RIGHT OUT, I'M NOT SURE WHERE IT'S GOING BECAUSE IT'S NOT LEAKING OUT BUT IT'S GOING SOMEWHERE. I CALLED FORD AND WAS TOLD THIS WAS NOT A RECALL ON MY VIN, HOWEVER I HAVE READ MANY COMPLAINTS ON THIS SITE WITH THE SAME ISSUE. I'M HOPING TO CLEAR THIS UP SOME I CAN GET MY VEHICLE IN SAFE CONDITIONS FOR MY FAMILY, AND SO NO ONE GETS HURT.

ODI #11341296POWER TRAIN

WHEN PUTTING THE CAR FROM REVERSE TO DRIVE THE TRANSMISSION IS SLAMMING INTO GEAR CAUSING STRESS ON THE 'SNAP RING' WHICH CAUSES A CATASTROPHE FAILURE OF THE TRANSMISSION. MY VEHICLE HAS 26,120 MILES ON IT AND I READ THAT THIS ISSUE HAPPENS ON A REGULAR BASIS WITH THE 6F35 TRANSMISSION, AND GENERALLY AT 70K, AND IF REBUILT IT MAY STILL RE-OCCUR.

ODI #11340828ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE OVERHEATED WHILE DRIVING. THE CONTACT STATED THAT THE LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A COOLANT LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT RESERVOIR AND CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD OF HICKORY (1241 US-70, HICKORY, NC 28602, (828) 328-2221) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.

ODI #11340894UNKNOWN OR OTHER

AC/ HEAT SYSTEM STOPPED BLOWING HOT OR COLD AIR.

ODI #11340310STEERING

71,000 POWER STEERING ASSIST IS FAILING. POWER STEERING WILL GO OUT WHILE DRIVING. FIRST HAPPENED WHILE PARKING, BUT IT GOES OFF AND ON WHILE DRIVING THE VEHICLE. THIS IS VERY DANGEROUS!

ODI #11340362POWER TRAIN

STARTED TO HEAR A HUMMING NOISE WHILE DRIVING DOWN THE STREET AFTER TURNING LEFT FROM A LIGHT THE CAR STARTED TO DECELERATE. THE CAR SEEMED LIKE IT DIDN'T HAVE ANY ENERGY SO I PULLED OVER TO STOP AND CUT THE CAR OFF. ONCE RESTARTED THE CAR STARTED TO DRIVE LIKE NORMAL SHORTLY THEN BEGAN TO DECREASE SPEED AGAIN. AT THAT MOMENT I MADE A RIGHT TURN INTO A DRIVEWAY AND THE TRANSMISSION FAULT SERVICE NOW LIGHT CAME ON. CAR ONLY HAD 96,000 MILES ON IT AND SERVICE MANUAL SAYS CHECK AT 115,000. CAR WAS TOWED TO TOMBALL FORD WHERE I WAS TOLD I NEEDED A TRANSMISSION REPLACEMENT. I'M UNSURE WHY THIS HASN'T BEEN RECALLED YET DUE TO THE HIGH AMOUNT OF COMPLAINTS WITH THE SAME COOKIE CUTTER ISSUES. IT'S VERY UNFORTUNATE THAT WE ARE THE ONES WHO HAVE TO BE PUT IN DANGER AND ENDURE FINANCIAL HARDSHIPS FOR A CAR WITH PREVALENT ISSUES.

ODI #11340258POWER TRAIN,FUEL/PROPULSION SYSTEM

2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.

ODI #11339804POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 65 MPH, THE VEHICLE STALLED WITH THE TRANSMISSION SERVICE NOW WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY, TURNED THE VEHICLE OFF AND WAITED FOR A FEW SECONDS TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND TEMPORARILY RESUMED NORMAL OPERATIONS BEFORE STALLING AGAIN. THE CONTACT WAS THEN UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,333. *JS

ODI #11339577ENGINE

2014 FORD ESCAPE WITH 85,000 MILES BEGAN TO ISSUE COOLANT LOW WARNING DESPITE HAVING JUST RECENTLY BEING FILLED RECENTLY. IT SHORTLY AFTER BEGAN TO OVERHEAT AND MISFIRE ON THE FREEWAY ON RAMP. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO REGISTERED ABOUT 500 PPM OF EXHAUST GOING INTO THE COOLANT. HE DIAGNOSED IT AS A BROKEN HEAD GASKET AND THAT I POSSIBLE NEEDED AN ENTIRE ENGINE REPLACEMENT. HE ALSO NOTED THERE WAS NO LEAK IN OUR COOLANT.

ODI #11339302POWER TRAIN

WHEN AT A COMPLETE STOP, MY2014 FORD ESCAPE HESITANTS TO TAKE OFF, WHEN DRIVING OVER 45 MILES A HR, THE CAR SHAKES AND REDUCES SPEED ON ITS OWN. THIS IS VERY SCARY, AND I'M AFRAID THIS IS GONNA CAUSE A WRECK AND EVEN DEATH ,IF FORD DOESN'T RECALL THE 2014 FORD ESCAPES THAT ARE AFFECTED WITH THE SAME TRANSMISSION ISSUE AS THE OTHER ESCAPES, MY ESCAPE WAS BUILT IN ANOTHER FORD PLANT AND DIFFERENT PARTS, BUT IT'S THE SAME PROBLEM, THAT THE OTHER ESCAPES ARE HAVING . I HOPE FORD RECALLS THESE ESCAPES, I'VE BEEN A FORD OWNER SINCE 1993 , BUT THIS IS BUT THIS GOT ME RETHINKING MY FORD LOYALTY. THE LOCAL FORD DEALER QUOTED ME $5300 FOR A NEW TRANSMISSION BATS HALF OF WHAT THE CARS WORTH SO PLEASE MAKE THIS RIGHT THANK YOU SO MUCH FOR LISTENING

ODI #11338645ENGINE AND ENGINE COOLING,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE INSTRUMENT PANEL SHOWED THE ENGINE TEMPERATURE WAS HIGH AND THE VEHICLE STARTED TO JERK. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AFTER A FEW MINUTES AND THE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE TEMPERATURE SENSOR PROVIDED AN INCORRECT ENGINE TEMPERATURE READING. THE MECHANIC REFERRED THE CONTACT TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660, 423-578-3600). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,333. *LN *BF THE CONSUMER STATED THERE WAS TRANSMISSION FAILURE AS WELL. *TR

ODI #11338657STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT, POWER STEERING ASSIST SERVICE REQUIRED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,595 *BF CONSUMER STATED THIS HAPPENS WHEN DRIVING.*JB

ODI #11337841STEERING

THE STEERING GOES OUT RANDOMLY. WHEEL STIFFENS UP AND WILL NOT MOVE. MOST TIMES I HAVE TO TURN THE ENGINE OFF 4 OR 5 TIMES AND THEN IT WILL WORK.. SO FAR. BUT I'M WORRIED IT MAY NOT WORK ONE DAY.

ODI #11337909POWER TRAIN

TRANSMISSION FAILURE AT 87K MILES, FIRST RECOMMENDED SERVICE IS AT 120K MILES. THERE IS NO DIP STICK FOR THE TRANSMISSION AND NO WAY TO VERIFY LEVELS OF ATF. GUARANTEED FAILURE IF THE FLUIDS ARE LOW. PLACEMENT TRANSMISSION COST AT DEALERSHIP OF A REBUILD TRANSMISSION IS $5200.00. VEHICLE IS INT EH SHOP NOW BEING REPAIRED. NO DOCUMENTATION O THIS TILL IT IS COMPLETE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

ODI #11331759STEERING

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. IF THIS HAPPENED ON THE ROAD SOMEONE COULD BE SERIOUSLY INJURED OR EVEN DEATH. THIS HAS TO BE FIXED SOON. IT SEEMS TO BE ALL VIN NUMBERS OF THE 2014 ESCAPE. *TR

ODI #11331071STRUCTURE

MY DOOR LATCH ON MY VEHICLE HAS BEEN BROKE FOR 2 MONTHS . I COULDN'T AFFORD TO FIX THEN BUT AS SOON AS I HEARD ABOUT THE RECALL I CALL FORD HERE IN MARLIN,TX.76661. THEY SAY BRING IN ON THIS DAY SO I DID AT 8AM . BEFORE 5 THAT SAME DAY I GO BACK AND THE GENTLEMAN SAID THEY DIDN'T GET TO FIX IT THERE AREN'T ANY PARTS FORD HAS SENT OUT THEY WOULD CALL ME IN A FEW DAYS. NEVER GOT A CALL BUT WHEN SOMEONE CALLS UP THERE AND STARTS ASKING ABOUT IT WHEN IT'S THERE SAFETY AT RISK AND IT'S THE ONLY VEHICLE THEY HAVE WHAT IS SUPPOSED TO HAPPEN. MY SEATBELT WON'T SAVE ME FOREVER AND THIS IS THE SECOND RECALL FOR THIS ISSUE . I WOULD LIKE TO KNOW WHEN THE ISSUE IS GOING TO BE PRIORITY FOR CONSUMERS LIKE ME. THIS HAPPENED WHILE I WAS SITTING AND WENT TO OPEN DOOR AND GOT OUT WENT TO SHUT DOOR AND IT WOULDN'T LATCH. TYING DOOR WITH ROPE TO STEERING COLUMN JUST TO DRIVE ANYWHERE. *TR

ODI #11330859POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD CORPUS CHRISTI LOCATED AT 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412, WHERE A TRANSMISSION REPROGRAMMABLE CODE WAS DETECTED. THE TECHNICIAN STATED THAT THE CODE TRIGGERED THREE OTHER CODES THAT CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.*DT*JB

ODI #11330909ENGINE

IN 2017 I TOOK MY CAR IN TO GET SEVERAL RECALL ITEMS FIXED AND I WAS TOLD THERE WAS A COOLANT ISSUE BUT IT'S OKAY TO DRIVE AND JUST MONITOR THE COOLANT. EARLIER THIS YEAR THE ENGINE LIGHT STARTED TURNING ON AND I WOULD GET A "LOW COOLANT" MESSAGE. DUE TO COVID I DID NOT TAKE THE CAR IN IMMEDIATELY. I ENDED UP HAVING TO FILL THE COOLANT THREE TIMES IN ONE MONTH EVENTUALLY LEADING TO WHITE FUMES COMING OUT THE EXHAUST. WHEN MY CAR FINALLY STALLED IN THE MIDDLE OF AN INTERSECTION DUE TO "LOW COOLANT" (WHICH WE HAD REFILLED 5 DAYS PRIOR) I FINALLY TOOK THE CAR INTO FORD AND THEY IMMEDIATELY KNEW WHAT THE ISSUE WAS AS I PULLED UP SAYING THEY COULD "SMELL IT." SAID I WAS NOT ALLOWED TO DRIVE IT HOME AND IT WAS MOST LIKELY NEEDING TO RESULT IN A NEW ENGINE. IT WAS A COOLANT LEAK THAT COULD RESULT IN THE ENGINE OVERHEATING AND BREAKING DOWN, WHICH WAS TOO DANGEROUS FOR ME TO DRIVE. THE SERVICE GUY SAID THIS WAS ABOUT THE 20TH VEHICLE HE HAD TO DEAL WITH THIS ISSUE ON BUT SAID THEY WEREN'T GOING TO COVER IT. SAID THERE WAS A RECALL ON THIS ISSUE BUT ONLY FOR 2014 ESCAPES MANUFACTURED AT TWO LOCATIONS. I ASKED WHY THOSE TWO WHEN THIS ISSUE SEEMS TO BE HAPPENING WITH SEVERAL VEHICLES AND HE HAD NO ANSWERS. LUCKILY I HAD A WARRANTY THAT COVERED THE NEW $8000 ENGINE BUT WE WERE RESPONSIBLE FOR THE DEDUCTIBLE AND A MAJORITY OF THE RENTAL CAR. IT TOOK 8 WEEKS FOR THEM TO REPLACE THE ENGINE SO THE RENTAL WAS NOT CHEAP. *TR

ODI #11330709STRUCTURE

THE LIFTGATE SEPARATED THE OUTSIDE FROM THE INSIDE.

ODI #11330653STEERING

THE ELECTRIC POWER STEERING ASSIST FAILED AND THE POWER STEERING FAULT MESSAGE APPEARED WHEN BACKING OUT OF MY GARAGE. AFTER TURNING THE IGNITION OFF AND STARTING THE CAR AGAIN, THE PROBLEM RESOLVED. MY FORD DEALER FOUND CODE U3000:49 STORED. REQUIRED REPLACEMENT OF THE ENTIRE STEERING GEAR AT A COST OF $2559.47, INCLUDING ALIGNMENT. I FEEL FORTUNATE THAT THIS HAPPENED IN MY DRIVEWAY. IF IT HAD BEEN ON THE HIGHWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THE SERVICE ADVISOR SAID THAT THIS WAS THE FIRST ESCAPE HE HAS SEEN WITH THIS PROBLEM, BUT I HAVE FOUND NUMEROUS ACCOUNTS OF SIMILAR PROBLEMS ON THE INTERNET. *TR

ODI #11330219ENGINE

BOUGHT THIS VEHICLE IN 2019 35000 MILES DROVE TO 54000 ,THEN THE DAUGHTER TOOK TO NEVADA WHERE THE LOW COOLANT CAME ON THEN THE VEHICLE TO STOP AND STRAND HER IN THE MIDDLE OF NOWHERE , HAD IT TOWED TO GALLAGHER FORD WHERE THEY INFORMED ME THE #3 CYLINDER HAD ANTI FREEZE IN AND I NEEDED A NEW ENGINE FORD WOULD NOT STAND BY THEIR MOTOR EVEN THOUGH AFTER INSTALLING USED MOTOR AND GETTING THE BILL RIGHT ON THE STATEMENT FROM FORD THIS IS A KNOWN PROBLEM WHERE IT STATES THESE ENGINES HAVE PROBLEMS LEAKING ANTI FREEZE INTO THE ENGINE PER THE PHOTO OF STATEMENT. *TR

ODI #11329384STEERING

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. I WAS ABLE TO DRIVE FROM THE GAS STATION TO MY HOUSE, WHICH WAS ONLY A FEW BLOCKS. IT WAS VERY HARD TO TURN THE STEERING WHEEL. I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE FORD SERVICE ADVISOR TOLD ME THAT THE RACK & PINION IS INTERNALLY DAMAGED AND NEEDS TO BE REPLACED. HE ALSO STATED THE RACK & PINION IS A SEAL COMPONENT, SO THAT IS WHY THE ENTIRE THING HAS TO BE REPLACED. THIS IS A SAFETY CONCERN, IF I WAS DRIVING AT A HIGHER SPEED DURING THE FAILURE, IT COULD HAVE CAUSED A ACCIDENT WITH NO POWER STEERING. MY FORD ESCAPE IS 2014, 42,000 MILES. *TR

ODI #11329151ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW COOLANT LEVEL MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANIC S HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO JORDAN FORD (609 E. JEFFERSON BLVD, MISHAWAKA, IN 46545) AND THE CONTACT WAS INFORMED THAT ENGINE NEEDED TO BE REPAIRED DUE TO A FAILURE OF CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,900.

ODI #11329178ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CONNECT A TRAILER, THE WIRING HARNESSES FAILED TO SYNC. THE VEHICLE WAS TAKEN TO (GARY SMITH FORD INC 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESSES WERE INCOMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

ODI #11328954ENGINE AND ENGINE COOLINGFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHITE SMOKE WOULD EMIT FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT HE HAD NOTICED THAT BOTH OIL AND COOLANT HAD LEAKED FROM HIS VEHICLE AS THE LOW COOLANT WARNING MESSAGE HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAS TO CONSTANTLY ADD COOLANT TO THE VEHICLE. THE CONTACT HAD NOT SPOKEN TO A DEALER IN REGARDS TO HIS FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE HAD NOT BEEN INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILLAGE WAS APPROXIMATELY 50,000.

ODI #11328989ENGINE

DUE TO FAULTY CRACKING COOLANT RESERVIORS THAT I HAVE REPLACED TWICE NOW, PART OF THE MOTOR HAS CRACKED AND NOT ONLY LEAKS OIL, BUT LEAKS COOLANT INTO MY ENGINE, WHERE THE ENGINE BURNS THE COOLANT. SO NOW MY MOTOR IS JUNK. I HAVE HAD NO RECALLS ON THIS VEHICLE BUT MULTIPLE ISSUES THAT FALL UNDER RECALLS FOR OTHER VEHICLES. REASSESSMENTS NEED TO BE MADE. *TR

ODI #11329016ENGINE

ENGINE COOLANT LEAKED INTO THE 4TH ENGINE CYLINDER CAUSING THE SPARK PLUG TO SEIZE AND BREAK INSIDE THE CYLINDER. LEAK ALSO RUINED THE ENGINE AND NOW ENGINE NEEDS TO BE REPLACED. *TR

ODI #11328722STRUCTURE

THE DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. IT HAS OPENED WHILE DRIVING. I HAVE TAKEN IT IN TO GET FIXED SEVERAL TIMES AND IT NEVER GETS FIXED PROPERLY. IF THE DOOR IS CLOSED AND YOU GO TO OPEN IT, THE DOOR HANDLE WILL STAY OUT AND IT WILL NOT CLOSE. THIS PROBLEM FIRST HAPPENED AROUND 2015 AND IT HAS BEEN A PROBLEM EVER SINCE.

ODI #11328144POWER TRAIN

MY WIFE WAS TRAVELING AT APPROXIMATELY 45 MPH WHEN THE VEHICLE BEGAN TO SLOW SUDDENLY. THE TRANSMISSION BEGAN TO "WHINE" AND WOULD NOT SHIFT. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALER FOR DIAGNOSIS. THE DEALER CLAIMED THAT THE TRANSMISSION NEED TO BE REPLACED BUT GAVE NO REASON FOR THE FAILURE. THE MILEAGE WAS 84,074. I THEN HAD THE VEHICLE TOWED TO A TRANSMISSION SPECIALIST. A THOROUGH INSPECTION REVEALED THAT THE CONVERTER HAD FAILED AND BLEW FLUID BACK THROUGH THE REST OF THE TRANSMISSION. A FULL TRANSMISSION REPLACEMENT WAS STILL REQUIRED. THE TRANSMISSION SPECIALIST STATED THAT THE TRANSMISSION WAS TOO SMALL FOR THE VEHICLE. *TR

ODI #11328235POWER TRAIN

THE VEHICLE ACTED LIKE IT WENT OUT OF GEAR, THE ENGINE REVVED, AND THE CAR WOULD NOT MOVE. TOW REQUIRED FOR REPAIR. (OUR 2018, WHICH HAS THE SAME TRANSMISSION, WAS IN THE SHOP HAVING THE TRANSMISSION REPAIRED AT THE TIME OF THE 2014 FAILURE!!! THERE IS DEFINITELY A PROBLEM WITH THIS TRANSMISSION AND A RECALL IS IN ORDER!) *TR

ODI #11327378ENGINE

ENGINE AND ENGINE COOLING: THE VEHICLE STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE ENGINE COOLING SYSTEM, THE ENGINE OVERHEATS AND WILL NOT DRIVE. I FILLED THE COOLANT 50/50 RESERVOIR AT LEAST 2X A WEEK, I JUST BOUGHT MY CAR FROM A DEALERSHIP ON 04/15/2020. *TR

ODI #11327421ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN LOCATED AT 20006 64TH AVE W, LYNNWOOD, WA 98036, (425) 774-4141, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 47,000.

ODI #11327138SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

TRANSMISSION IS FAILING. I'M LITERALLY WAITING FOR IT TO DROP DEAD. WHEN DRIVING, THE VEHICLE HAS MULTIPLE HARD SHIFTS INTO DIFFERENT GEARS. THIS OCCURS NO MATTER WHAT GEAR IT GOES TOO. THE POWER ACTS LIKE IT WANTS TO GIVE UP AND ROCKS THE CAR BACK AND FORTH WHILE ACCELERATING AND SHIFTING GEARS. SOMETIMES THE SHIFT DOESN'T EVEN OCCUR. MOVE THE PRNDL LEVER TOO FAST FROM ANY SETTING, THE CAR MAKES A LOUD JERKING NOISE. ALSO WHEN PARKING ON ANY HILL WITH THE E-BRAKE ON, THE CAR MAKES A VERY LOUD NOISE SOUNDING LIKE THE BRAKES ARE GOING TO GIVEAWAY AND THE CAR MOVES. ITS BARELY NOTICEABLE, BUT I SAT IN THE CAR TO TEST IT , AND WHILE SITTING IN THE CAR YOU COULD TOTALLY TELL IT MOVED. IT DOES THIS 3 TIMES MINIMUM WHEN PARKED. *TR

ODI #11327009ENGINE

FOR THE PAST 6 MONTHS (APPROXIMATELY) MY CAR HAS BEEN EXPERIENCING ANTIFREEZE LEAKS. MY VEHICLE HAS ROUGHLY 71,850 MILES AND IT IS A 2014 FORD ESCAPE. ABOUT ONCE A MONTH MY INFO LIGHTS COMES ON SIGNALING MY ENGINE COOLANT IS LOW. I HAVE TAKEN IT TO A COUPLE LOCATIONS AND NO ONE CAN FIND A LEAK. IN FEBRUARY THE MECHANIC SUGGESTED I REPLACE THE CAP IN CASE IT IS EVAPORATING. I REPLACED THE CAP END OF APRIL AND ONCE AGAIN IN MAY THE LIGHT CAN BACK ON. I FILL THE COOLANT TO THE MAX LINE, BUT AFTER A MONTH IT IS AT THE MIN LINE OR SOMETIMES LOWER. I SAW THERE ARE NO RECALLS ON MY VEHICLE, BUT THIS SEEMS TO BE A SERIOUS ISSUE AS MY CAR CAN FAIL WHILE I AM DRIVING AROUND WITH MY INFANT CHILD IN THE CAR. NO MECHANIC CAN SEEM TO HELP ME. *TR

ODI #11326883POWER TRAIN

WITHOUT ANY WARNINGS MY 2014 FORD ESCAPE TRANSMISSION WENT OUT, IT ONLY HAD 83,000 MILES ON IT. THE LOCAL DEALER SHIP CONFIRMED IT WAS THE TRANSMISSION, BUT THERE WAS NO RECALL ON MINE, PLEASE MAKE THIS RIGHT AND FIX THIS MAJOR ISSUE . I'VE BEEN A FORD OWNER FOR YEARS. *TR

ODI #11326511STRUCTURE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SIDE DOOR OPENED. THE CONTACT PULLED OVER ONTO THE ROAD SHOULDER AND CLOSED THE DOOR. THE CONTACT TIED THE DOOR HANDLE TO SECURE THE DOOR FROM RE-OPENING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

ODI #11325445WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN DUE TO A MANUFACTURING DEFECT. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE LUG NUTS IN ORDER TO CHANGE OR REPLACE THE TIRES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO REMOVE THE LUG NUTS. THE CONTACT CALLED CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 112,000.

ODI #11325307LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE CONTACT CALLED BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 (757)486-2718) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT ALSO CALLED THE CAVALIER FORD 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757-424-6640) AND WAS PROVIDED SIMILAR INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.

ODI #11325158ENGINE

PURCHASED 3/28/20, MILEAGE 78,277; 4/8/20 VEHICLE STALLED PULLING OUT OF DRIVEWAY AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY" - VEHICLE STOPPED ITSELF AND WOULD NOT RESTART; 4/9/20 LEFT VEHICLE AT FORD DEALER SERVICE DEPT.; 4/13/20 DIAGNOSED WITH BLOWN HEAD GASKET DUE TO COOLANT LEAKAGE, ENGINE REPLACEMENT REQUIRED; 4/23/20 INFORMED THAT ENGINE WAS ON BACK ORDER; 5/18/20 5 PM, (OVER 1 MONTH LATER) REPAIRS COMPLETED, PICKED UP FROM DEALERSHIP; DROVE APPROX 3 MI., STOPPED FOR 10 HRS; 5/19/20 3:30 AM, DROVE APPROX 10 MILES, STOPPED FOR 1/2 HR; DROVE OFF FROM 2ND STOP, VEHICLE STALLED WITHIN 3 MILES AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY," AND TEMP GAUGE MAXED OUT ON HOT, VEHICLE DIED AND WOULD NOT RESTART, LEAVING ME STRANDED ON THE SIDE OF A RURAL HIGHWAY AT 4 IN THE MORNING. OPENED HOOD JUST IN TIME TO SEE REMAINING COOLANT DRAINING FROM RESERVOIR. ALTHOUGH I HAVE A NEW, UNOPENED JUG OF COOLANT, LOCATION OF THE RESERVOIR REQUIRES A FUNNEL TO ADD COOLANT !!! - (CAR DOES NOT COME EQUIPPED WITH FUNNEL AND OWNER'S MANUAL FAILS TO MENTION THIS!) CAUGHT A RIDE WITH SHERIFF'S UNIT THAT JUST HAPPENED TO BE PASSING BY. 5/19/20 VEHICLE BEING TOWED BACK TO SERVICE DEPT.; CURRENT MILEAGE 79,079. *TR

ODI #11325174POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND SPUTTERED BEFORE DRIVING AS DESIGNED. DURING THE FAILURE, THE MESSAGE ENGINE FAULT DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER PHIL LONG FORD LOCATED AT 7887 W TUFTS AVE, LITTLETON, CO 80123 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,000.

ODI #11325238WHEELS,UNKNOWN OR OTHER

I OWN FORD ESCAPE 2014 SE. I WAS AT MY FORD/LINCOLN DEALERSHIP FOR 6-MONTH MAINTENANCE AND WAS INFORMED THAT ALL LUG NUTS OF MY VEHICLE ARE SWOLLEN ARE TO BE REPLACED AT A COST OF $240 + TAXES. THEY TOLD ME THAT I DO NOT HAVE A CHOICE AS THEY WON'T BE ABLE TO PUT TIRES BACK. I HAVE NEVER HEARD OF ANYTHING LIKE THAT AND TRUSTED THE DEALERSHIP. FRANKLY, I COULD NOT VISUALIZE THE PROBLEM. UPON RETURN, I HAVE RESEARCHED IT AND HAVE DISCOVERED THAT HIGH-QUALITY REPLACEMENT LUG NUTS ON AMAZON ARE $20- $40 (A PACK OF 20). APPARENTLY, INSTEAD OF SOLID STEEL NUTS, FORD SELLS ITS VEHICLES WITH LUG NUTS THAT HAVE A STEEL CORE WITH CHROME, ALUMINUM, OR STAINLESS STEEL CAPS ATTACHED TO IMPROVE THE APPEARANCE OF THE VISIBLE PART OF THE LUG NUTS. THE CAPS SWELL, CRACK, AND DELAMINATE TO THE POINT WHERE THE LUG NUTS CANNOT BE REMOVED WITH THE LUG WRENCH PROVIDED BY FORD. THIS LEAVES OWNERS AND LESSEES WHO GET FLAT TIRES OFTEN STRANDED ON THE ROADS WITHOUT THE ABILITY FOR EVEN TOW TRUCK DRIVERS TO REMOVE THE SWOLLEN LUG NUTS. THIS MEANS A TOW TO THE SHOP JUST TO HAVE THE LUG NUTS REMOVED AND THE TIRE REPLACED. I HAVE FILED A COMPLAINT WITH FORD, WITH NO LUCK SUCCEEDING, BUT WILL BE FOLLOWING UP WITH THE DEALER AND FILING A COMPLAINT WITH MY CREDIT CARD PROVIDER IF NOT SUCCESSFUL. THERE WAS A CLASS-ACTION LAWSUIT THAT WAS DISMISSED BECAUSE THERE WERE NOT SIGNIFICANT "ENOUGH" AND THE ISSUE WAS DISMISSED. *TR

ODI #11324938LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE DOOR FAILED TO REMAIN CLOSED. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LOCK FROM THE INSIDE OF THE VEHICLE MANUALLY OR WHEN USING THE KEYFOB. THE CONTACT CALLED O.C. WELCH FORD (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

ODI #11324822POWER TRAIN

THE TRANSMISSION SHIFT LINK BUSHING WORE OUT MY VEHICLE HAS LESS THAN 15,000 MILES FORD DEALERSHIP IN FORD MOTOR COMPANY TELL ME THAT THERE IS NO FIX FOR THIS THERE IS NO RECALL. WHEN I SEARCH THE NATIONAL TRANSPORTATION SITE I AM COMPLAINING ON RIGHT NOW, I SEE NO RECALL ABOUT IT YET IT'S THE SAME EXACT RECALL ON OTHER 2014 FORD ESCAPES THE MINUTE I PUT MY VIN NUMBER AND IT SAYS THAT I'M GOOD TO GO AND SAYS 0 UN REPAIRED RECALLS BUT THE SAME ISSUE IS HAPPENING WHY AREN'T THEY FIXING IT FOR FREE WHY IS THERE NO RECALL. I STOPPED PUT THE VEHICLE IN PARK, SO IT WAS STOPPED WENT IN THE STORE CAME OUT AND SHIFTER WAS STUCK. BECAUSE OF THE ISSUE IT COULD HAVE HAD EXTREME COST OF TOWING TO THE DEALER ( FORD). THEY ALERTED ME NO BUSHING REPLACEMENT, NO RECALL AND ONLY THEY REPLACE THE WHOLE SHIFTER CABLE 4.5 HOUR JOB $61.00 PART! HOW MANY OTHER SENIORS WERE TREATED THIS WAY OVER A $2.00 PART AND TEN TO 15 MINUTE INSTALL! I USED TO BE PROUD TO BE AN AMERICAN! FORGIVE ME IF I WENT LONG! *TR

ODI #11324119ELECTRICAL SYSTEM

THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON MY 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD AND WAS TOLD THAT THE RECALL STARTED WITH VEHICLES MANUFACTURED BEGINNING MAY 2014 AND MY VEHICLE WAS MANUFACTURED FEB 2014 SO MY VIN WASN'T INCLUDED HOWEVER IM HAVING THE SAME EXACT PROBLEMS. I PAID $100 AT THE DEALERSHIP FOR A DIAGNOSTIC AND WAS TOLD IT WOULD COST $1000 TO REPLACE THE INSTRUMENT PANEL. I AM UNABLE TO SEE ANY SAFETY ISSUES WITH MY CAR LIKE LOW TIRE PRESSURE OR MY MILEAGE. *TR

ODI #11324056POWER TRAIN

MY GIRLFRIEND WAS DRIVING AT ABOUT 40 MPH AND NOTICED A WHINING NOISE THAT CORRESPONDED WITH THE ACCELERATION OF THE VEHICLE. WHEN SHE CAME TO THE NEXT STOP LIGHT AND THE LIGHT TURNED GREEN THE ESCAPE WOULD NOT ACCELERATE, BUT THE WHINING WAS VERY LOUD AND WOULD ONLY MOVE ABOUT 3-4 MILES PER HOUR. SHE PULLED OVER, SHUT OFF THE ENGINE. WAITED AND STARTED AGAIN. THE ESCAPE DROVE FOR A FEW MINUTES AND THEN SHE FELT IT SLIP OUT OF GEAR AND THEN THE ENGINE WOULD JUST REV. IT SLIPPED BACK INTO GEAR AND IT STARTED TO ACCELERATE AS NORMAL BUT WITH THE CONSTANT WHINING SOUND. SHE HAD TO STOP AGAIN. SHE CALLED A MECHANIC WHO CAME AND LISTENED AND ATTEMPTED TO DRIVE IT AND HE SAID THE TRANSMISSION WAS SHOT WHICH WAS OBVIOUS AT THAT TIME. THERE WERE NO SERVICE MESSAGES ON THE DASH, NO LIGHTS CAME ON THE DASH TO INDICATE LOW FLUID LEVELS. WE HAVE SERVICED OUR VEHICLE REGULARLY FOLLOWING THE OWNERS MANUAL RECOMMENDATIONS. THE TRANSMISSION INFORMATION ONLY SAYS TO CHECK FLUID LEVELS AT EVERY OIL CHANGE AND CHANGE THE TRANSMISSION FLUID AT 150,000 MILES ACCORDING TO THE DRIVING CONDITIONS. IT HAS 101,900 MILES AND WE STILL OWE ON OUR LOAN. WE PURCHASED IT FROM A FORD DEALER IN FEB. 2017. WITH ALL OF THE COMPLAINTS AND ISSUES WITH THE TRANSMISSIONS FAILING AT RANDOM FORD NEEDS TO ISSUE A RECALL AND FIX THESE LEMONS!! *TR

ODI #11323858POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT WAS INFORMED VIA AN APP ON HIS CELLPHONE TO PULL OVER AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED AND CAUSED THE ENGINE TO CRACK. THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION NEED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO GENE MESSER FORD (6000 WEST 19TH, LUBBOCK, TX 79407, (806) 788-2222) WHERE THE TECHNICIAN CONFIRMED THAT THE ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE SAME DEALER REPURCHASED THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *BF*JB

ODI #11322945ENGINE AND ENGINE COOLINGFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLANT WARNING LIGHT ILLUMINATED, THE ENGINE STARTED TO OVERHEAT CAUSING THE VEHICLE TO STALL. THE CONTACT MENTIONED THAT THERE WAS WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE EXHAUST PIPE. THE VEHICLE WAS TOWED TROTTER FORD LINCOLN (3801 BOBO RD, PINE BLUFF, AR 71603) WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT INFORMED THE MECHANIC THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) 2 YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

ODI #11322514ENGINE AND ENGINE COOLINGFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE UNEXPECTEDLY STARTED TO RELEASE ODORS OF OIL AND SMOKE WAS SEEN COMING FROM THE UNDERNEATH THE HOOD. THE VEHICLE'S WARNING MESSAGE INSTRUCTED THE CONTACT TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE AND DISCOVERED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT COOLANT WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO LICCARDI FORD, INC. (1615 US-22 WATCHUNG, NJ 07069) FOR DIAGNOSES AND REPAIRS. THE CONTACT STATED THAT DEALER INFORMED HER THAT THE FAILURE WAS RELATED TO A RECALL. THE CONTACT STATED THE DEALER INFORMED HER THE COOLANT SENSORS WAS REPAIRED HOWEVER, THE CONTACT STATED THAT SHE CHECKED THE COOLANT RESERVOIR AND DISCOVERED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE VEHICLE SENSORS FAILED TO WARN OF LOW OR NO COOLANT LEVEL. THE CONTACT STATED THE FAILURE WAS DUE TO THE RECALL WHICH THE VIN WAS INCLUDED IN AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

ODI #11322107FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT STARTED AT ABOUT 75,000 MILES. CAR STALLS AFTER ADDING GAS AND WILL OCCASIONALLY STALL AT "IDLE". WILL ALSO OCCASIONALLY HUM FROM THE GAS TANK COVER. HAD TO HAVE THE PURGE SOLENOID/CANISTER (REPLACED 4 TIMES), SEAL PUMP AND OTHER PARTS TO THE FUEL PUMP REPLACED DUE TO FAILURE.

ODI #11322106ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

MY 2014 FORD IS LEAKING ENGINE COOLANT INTO MY ENGINE AS WELL AS OIL. WHICH IS CAUSING MY CAR TO DECREASE IN ACCELERATION AND HAS CAUSED MY CAR TO STALL ON CITY STREET. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY MADE IT WORST BY NOT RECOGNIZING THAT THIS WAS A PROBLEM CONCERNING A RECALL ON FORD AND REFUSES TO FIX MY CAR.

ODI #11322111ELECTRICAL SYSTEM

MY VEHICLE KEEPS RUNNING THE BATTERY DOWN WHEN I HAVE THE DOORS OPEN FOR JUST A FEW MINUTES, WHEN I CUT IT OFF I CAN STILL HEAR A MOTOR OF SOME SORT RUNNING AND I HAVE TO RESTART THE CAR A COUPLE TIMES BEFORE THIS MOTOR OR WHATEVER IT IS STOPS, AFTER TAKING TO AUTOZONE HAVE BATTERY REPLACED, I WAS TOLD NOTHING WAS WRONG WITH MY BATTERY AND IT WAS SOME SORT OF ELECTRICAL PROBLEM AND WOULD MOST LIKELY BE A RECALL. I DID CHECK FOR RECALLS AND IT SHOWS NONE AT THIS TIME

ODI #11322091POWER TRAIN,SEATS,UNKNOWN OR OTHER

SHIFTING IS NOT RIGHT IT STOPPED IN MIDDLE OFTHE ROAD AND LOST OF POWER WHILE IN MOTION AND WONT MOVE OR SHIFT GEAR THIS IS AFTER THE RECALL AS PERFORMED DEALER WAS ON INTERESTED ON SELL NEW CAR AND CAR LEFT DEAL IN WORST CONDITION THEN IT ARRIVE IN WAS CHARGED FOR DIAGNOSIS AND NOTHING WAS QUOTED ALMOST CASED A ACCIDENT IN A BUSY STREET AND HAD MY TWO YEAR OLD DAUGHTER WITH ME CAR WAS PURCHASED A YR AGO AND SEATS ARE STUCK AND NO REASON OR SOLUTION WAS OFFERED OTHER THAN TO BUY A NEW CARCAR WAS IN MOTION AND JUST FROM OUT THE BLUE SOUNDED LIKE SOMEONE HAD HIT CAR JUST?LOUD NOISE AND CAR STARED TO MOVE AGAIN AND ONCE AGAIN BEGAM TO FORCE AS IF?IT WAS ON PARK WJEN IT WAS INDRIVE WJEN IN?SPORT IT WOD SHOW CHANGE VERY SCARY NOWARMING JUST STOPPED

ODI #11321756STEERING

STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ON DASHBOARD. IT WAS IN MOTION, STARTING A TURN INTO A PARKING SPOT

ODI #11321152STRUCTURE,FUEL/PROPULSION SYSTEM

WHEN OPENING THE DRIVERS DOOR SOMETIMES A NOISE COMES FROM THE REAR OF THE VEHICLE. IT LASTS ABOUT 1 TO 2 SECONDS AND SOUNDS LIKE A RATCHETING NOISE. THE VEHICLE IS PARKED. IT HAS BEEN IN SERVICE FOR TWO WEEKS AND THEY CAN'T DUPLICATE THE PROBLEM. I TOOK A VIDEO AND SHOWED TO THEM WITH SOUND. ALSO LAST SUMMER IT WAS IN SERVICE FOR A WEEK WITH NO RESULTS. I SAW A POSSIBLE CAUSE ON THE INTERNET WHICH WAS INVOLVING THE FUEL PUMP. *TR

ODI #11320840POWER TRAIN,ENGINE

1ST ISSUE IS THE CAR STALLS RANDOMLY AND WARNING STATES, 'SERVICE ENGINE SOON,' WITH NO CODES THROWN. IT HAS HAPPENED WHILE MOVING AND AT A STOP LIGHT. IT WILL START BACK UP AFTER SITTING FOR 5 MINUTES. HAPPENS EVERY COUPLE MONTHS. THE OTHER ISSUE IS THE TRANSMISSION SHUTTERS BETWEEN FIRST AND SECOND GEAR AND ALSO BETWEEN 2ND AND 3RD GEAR. DEALERSHIP CANNOT FIND ANY ISSUES FOR EITHER ISSUE.

ODI #11319921ENGINE

MY 2014 FORD ESCAPE HAD A RECALL PERFORMED RECENTLY 17S09 COOLANT LEVEL SENSOR SYSTEM, BEFORE THIS RECALL WAS PERFORMED ON MY VEHICLE, MY VEHICLE WAS PERFECTLY FINE, I'VE ONLY HAD ISSUES WITH THE REAR DOOR LATCH, THAT WAS BROKEN ( ALSO A RECALL) AND FOR THIS REASON IS WHY MY VEHICLE WAS TAKEN TO THE FORD SERVICE DEPARTMENT. IT WAS THEN, WHEN THE SERVICE TECH RECOMMENDED TO HAVE THE COOLANT LEVEL SENSOR SYSTEM REPLACED PER THE RECALL. SINCE THEN, MY VEHICLE HAS NOT BEEN THE SAME, THE VEHICLE HAS BEEN BACK TO THE SERVICE DEPARTMENT WITH THE SAME ONGOING COMPLAINT ,THE ENGINE LIGHT RECENTLY CAME UP ALERTING THAT MY VEHICLE WAS OVERHEATING, THOU THE VEHICLE WAS SITTING IN MY WORK PARKING LOT FOR 10 HRS. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEPARTMENT, AND AFTER 2 DAYS, I WAS INFORMED THAT THE TECH FOUND COOLANT IN MY ENGINE, THEREFORE, MY VEHICLE WOULD NEED A NEW ENGINE. MY VEHICLE WAS PERFECTLY FINE BEFORE THE SERVICE DEPARTMENT BEGAN PERFORMING THE RECALL UPGRADES. THIS IS THE FAULT OF THE SERVICE DEPARTMENT FOR LACKING KNOWLEDGE ON HOW TO PROPERLY INSTALL THE RECALL COMPONENTS, FAILED TO MITIGATE FUTURE DAMAGE TO MY ENGINE. IN MY RESEARCH, I FOUND THAT FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY COMPENSATE THE CONSUMER OR PROTECT THE CONSUMER FROM THIS LOSS.

ODI #11318495STEERING

THE VEHICLE WAS STARTED AND AN ERROR CODE APPEARED ON DASH"STEERING ASSIST FAULT SERVICE REQUIRED".THE STEERING WHEEL WOULD ONLY MOVE USING EXTREME FORCE RENDERING THE VEHICLE NONE OPERATIONAL. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. THE VEHICLE WAS TURNED OFF AND THEN RESTARTED AND THE CODE DISAPPEARED AND THE VEHICLE WAS DRIVEN HOME. AN INTERNET SEARCH WAS CONDUCTED AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE WHICH COULD RENDER IT UNSTEERABLE WHILE DRIVING. THIS HAS ME CONCERNED FOR MY WIFE AND GRAND CHILDREN'S SAFETY AS THIS IS HER MAIN MODE OF TRANSPORTATION. PLEASE REFER TO COMPLAINT NO. 11292425

ODI #11318097STEERING

POWER STEERING FAILED WHILE DRIVING. A VERY DANGEROUS SITUATION!

ODI #11317853POWER TRAIN

IT WON'T GO INTO PARK IT WILL ROLL ON A HILL WITHOUT E BRAKE. WOULD DRIVE FOR A WHILE AND THEN STOP GOING RANDOMLY PUT ME AT RISK SEVERAL TIMES BECAUSE THERE IS ALSO NO CHECK ENGINE LIGHT THAT COMES ON.

ODI #11317878FUEL/PROPULSION SYSTEM

EVERY TIME I COMPLETELY FILL THE GAS TANK, DURING THE FIRST 1 O 2 MILES OF DRIVING, THE VEHICLE VIBRATES EVERY TIME I STOP IT, SUCH AS AT RED LIGHT STOPS. NOTE: IF YOU NEED TO CONTACT ME BY PHONE SHOULD BE IN SPANISH, PLEASE.

ODI #11317735ENGINE

MY 2014 FORD ESCAPE OVERHEATED AS A RESULT OF A CRACK IN THE COOLANT DEGAS BOTTLE. THERE WAS NO INDICATION OF LOW COOLANT LEVEL PRIOR TO THE INCIDENT. FORD REPLACED THE DEGAS BOTTLE TO CORRECT THE PROBLEM AND I PAID THE WARRANTY DEDUCTIBLE. UPON INVESTIGATION, I DISCOVERED RECALL 17S09 WHICH IS PERTINENT TO A LOW COOLANT WARNING SYSTEM ISSUE. ACCORDING TO THE DOCUMENT, MY 2014 FORD ESCAPE, BUILT IN LOUISVILLE IN MAY OF 2014 IS ONE OF THE AFFECTED VEHICLES. (PLEASE SEE ATTACHMENT) I HAVE TWO CONCERNS. FIRST AND FOREMOST, MY VEHICLE HAS EXPERIENCED OVERHEATING WITH ALMOST NO WARNING OF A LOW COOLANT CONDITION. I BELIEVE THERE SHOULD HAVE BEEN WARNING OF A LOW COOLANT SITUATION PRIOR TO THE EVENT, INDICATING THE CORRECTIONS TO THE SYSTEM PER 17S09 MAY BE NECESSARY TO PREVENT DAMAGE TO MY VEHICLE'S ENGINE. SECOND, I PAID FOR A REPAIR UNDER MY EXTENDED WARRANTY THAT SHOULD HAVE BEEN INCLUDED WITHIN THE SCOPE OF 17S09. THE FORD DEALERSHIP TOLD ME THEY CANNOT COMPLETE THIS RECALL UNLESS NOTIFIED BY FORD MOTOR COMPANY. CAN YOU PLEASE INVESTIGATE THIS CONCERN? MY EXTENDED WARRANTY WILL EXPIRE IN JUNE.

ODI #11316994ENGINE

CAC TUBING, BAND CLAMP AROUND TURBO BURNED WITH INDICATIONS OF OIL LEAKS AT EXHAUST. NEED TURBO REPLACEMENT.

ODI #11317077UNKNOWN OR OTHER

MY COOLANT LIGHT KEEPS COMING ON AND I AM HAVING TO PUT COOLANT CONTINUALLY AND THAN THE LIGHT WILL GO OFF. ON MY WAY HOME ON FEB 2 I WAS PUTTING GAS AT THAT THE GAS STATION AND THE COOLANT LEAKED ALL OVER THE PLACE. I HAD TO FILL UP THE COOLANT ONCE AGAIN. I WENT TO THE FORD PLACE AND THEY STATE THAT IT IS A HEATER HOSE ISSUE ESTIMATED COST IS $430.00. I NOTICED THAT MY CAR IS RUNNING ROUGH. AFTER READING THE COMPLAINTS OF A 2014 FORD ESCAPE ON THE COOLANT ISSUE. JUST WANDERING IF THIS IS A PROBLEM. BUT IT HAD HAPPEN FOR SOME TIME HAVING TO PUT COOLANT IN DUE TO THE LIGHT COMING ON. IT ALL STARTED A MONTH BEFORE THAT.

ODI #11316577ENGINE

COOLANT LIGHT COMES ON THAN CAR SHUTS DOWN. NOT ABLE TO GO OR STEER

ODI #11316279UNKNOWN OR OTHER

THE TRANSMISSION OF THE CAR SUDDENLY STOPPED WORKING AT 83000 MILES WITH NO PREVIOUS ISSUES. I WAS STRANDED UNEXPECTEDLY IN THE MIDDLE OF THE STREET AND HAD TO EXIT THE VEHICLE AND TURN ON THE HAZARDS TO AVOID BEING HIT.

ODI #11316442ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE COOLANT GAUGE INDICATED THAT VEHICLE WAS RUNNING HOT. A WARNING LIGHT ALSO ILLUMINATED ON THE DASHBOARD INFORMING THE CONTACT TO PULL OVER. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SILL-TERHAR MOTORS SERVICE LOCATED AT (150 ALTER ST, BROOMFIELD, CO 80020) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE COOLANT BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 144,000.

ODI #11316042POWER TRAIN

THE TRANSMISSION HAS GONE BAD AND THERE ARE A LOT OF PEOPLE COMPLAINING OF THIS ONLINE SOMETHING SHOULD BE DONE ABOUT THE TRANSMISSION GOING BAD SO EARLY THE CAR JUST STARTED NOT CHANGING GEARS THEN IT WOULD DRIVE KEPT DOING THIS TIL I GOT HOME

ODI #11316173POWER TRAIN

AS I WAS DRIVING THE CAR STARTED MAKING A LOUD WHINE AND THEN VIOLENTLY SHAKING AS IT THREW THE CAR OUT OF GEAR AND THEN BACK INTO GEAR. THEN ROLLED FOR A BIT AND CAME TO A COMPLETE STOP.

ODI #11315888STRUCTURE

REAR DRIVER DOOR OPNE WHILE DRIVING!

ODI #11315501POWER TRAIN

AS I WAS DRIVING, THE CAR STARTED TO MAKE A WHINING NOISE, AND THEN A FEW MINUTES LATER THE TRANSMISSION STARTED TO SLIP AND THE CAR STARTED TO REV UP AND LOOSE POWER UNTIL THE CAR COULDN'T MOVE ANYMORE AND ONLY ROLLED.

ODI #11311783POWER TRAIN

I WAS DRIVING ON THE HWY WITH MY 1 YEAR OLD IN THE BACK WHEN I MY CAR STARTED TO SLOW ON ITS OWN. I PRESSED HARDER ON THE GAS TO KEEP UP WITH TRAFFIC AND THE CAR SURGED FORWARD ALMOST REAR ENDING THE ONE IN FRONT OF ME. IT DID THIS ONCE MORE BEFORE I GOT OFF THE HIGHWAY. WHEN I GOT OFF THE HIGHWAY I HAD TO MAKE A LEFT HAND TURN AND HALFWAY THROUGH THE INTERSECTION MY CAR COULD BARELY ACCELERATE. THERE WERE NO NOTIFICATIONS OR WARNINGS THAT POPPED UP. AS I TRIED TO MAKE IT UP THE HILL ON THE NEXT ROAD MY CAR STALLED AND THEN A NOTIFICATION POPPED UP SAYING TRANSMISSION FAULT SERVICE NOW. I HAD TO GET IT TOWED AND FORD SAYS IT IS THE TORQUE CONVERTER THAT CAUSED DAMAGE TO MY TRANSMISSION. I ASKED THEM ABOUT A SERVICE BULLETIN RELATED TO THE PART BUT THEY SAID THEY TAKE NO RESPONSIBILITY FOR THE PART FAILING. I HAVE READ HUNDREDS OF COMPLAINTS RELATED TO THIS PART ON THE INTERNET. MY MAKE AND MODEL CAR IS LISTED AS A CLUNKER ONLINE DUE TO THIS ISSUE. MY DAUGHTER AND I COULD HAVE BEEN KILLED IF MY CAR SLOWED DOWN ANY MORE GOING THOUGH THE INTERSECTION BECAUSE WE BARELY MADE IT BEFORE TRAFFIC CAME THROUGH. FORD SHOULD MAKE THIS RIGHT BEFORE SOMEONE IS KILLED. ALMOST ALL OF THE COMPLAINTS I READ SAID THE CARS THAT FAILED DUE TO THIS PART WHEN THEY WERE TRAVELING AT A HIGH RATE OF SPEED. WHEN I TALKED TO THE SERVICE PEOPLE AT THE FORD DEALERSHIP IN ALPHARETTA THEY SAID THEY KNOW THERE IS AN ISSUE WITH THIS PART BUT UNTIL FORD DOES A RECALL THEY CAN'T HELP ME. PLEASE TAKE ACTION BEFORE A FAMILY IS KILLED DUE TO FORDS NEGLIGENCE.

ODI #11311347ELECTRICAL SYSTEM,ENGINEFIRE

VEHICLE CAUGHT FIRE SOMEWHERE IN THE ENGINE DUE TO A RECALL ISSUE (OVERHEATING OF THE ENGINE CYLINDER HEAD, ETC.). FORD METRO MOTORS AT #405 ESTATE ANNAS RETREAT, ST. THOMAS, VI 00802 DID NOT AND WON'T FIX THE VEHICLE WITHOUT PAYMENT FROM ME AS THE VEHICLE OWNER. THE VEHICLE HAS BEEN AT THAT ESTABLISHMENT SINCE JUNE 2019. I'VE BEEN SENT MULTIPLE ESTIMATES AND SERVICE REPORTS THAT ARE NOT FACTUAL AND THE ESTABLISHMENT DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS VEHICLE FIRE.

ODI #11311103POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE LOW COOLANT LEVEL WARNING LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. CHRIS AUFFENBERG LINCOLN LOCATED AT 5840 MO-100, WASHINGTON, MO 63090, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A DIFFERENT INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO BECAME AWARE OF A COOLANT LEAK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE MECHANIC REPLACED THE TRANSMISSION COOLER ASSEMBLY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

ODI #11310869STEERING,VEHICLE SPEED CONTROL,ENGINE

WHILE DRIVING, MY VEHICLE SUDDENLY SHOWS A LOW COOLANT THAN ENGINE OVERHEAT MESSAGE. IT IMMEDIATELY BEGINS TO SHUT DOWN, SPEED RAPIDLY DECREASES AND POWER STEERING IS LOST. I MUST STOP THE CAR, PLACE IT IN PARK, SHUT IT OFF, WAIT A FEW MINUTES THAN RESTART IT. SERVICE ENGINE LIGHT REMAINS ON. THE VEHICLE WAS TRAVELING BETWEEN 55 AND 65 MPH ON THE MAJOR FREEWAY WHERE THE POSTED SPEED LIMIT IS UP TO 70 MPH, 3 LANES OF TRAFFIC. SINCE THE LOSS OF POWER IS IMMEDIATE AND I HAVE NO CONTROL OVER IT, I HAVE VERY LITTLE TIME TO GET OUT OF THE WAY OF OTHER VEHICLES BEFORE I AM IN CRAWL MODE. THE VEHICLE WAS JUST INTO THE DEALERSHIP FOR REPAIRS AND I WAS TOLD IT WAS FIXED. COOLANT IS NOT LOW, ENGINE HAD NOT OVERHEATED AND THERE IS NO WARNING THAT THERE IS AN ISSUE UNTIL 30 SECONDS BEFORE IT STARTS SHUTTING DOWN. HAS HAPPENED TWICE NOW AND IT WAS SUPPOSEDLY FIXED AFTER THE FIRST TIME. MY VEHICLE HAS NO OPEN RECALLS AND IT HAS BEEN INTO THE DEALERSHIP TWICE IN THE PAST 2 WEEKS WITH REGARDS TO THE OVERHEAT ISSUE.

ODI #11310582ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE SHE WAS DRIVING AT APPROXIMATELY 35 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED SHE MANAGED TO SAFELY PULL OVER THE VEHICLE AND WHEN SHE LIFTED THE HOOD SHE SAW WHITE SMOKE COMING FROM THE COOLANT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THE VEHICLE DID NOT HAVE ANY COOLANT AND THAT CAUSED THE ENGINE TO OVER HEAT. HOWEVER A FEW DAYS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (SUTTON FORD 21315 CENTRAL AVE, MATTESON, IL 60443) FOR A DIAGNOSIS. THE DIAGNOSIS WAS DETERMINED THAT THE ENGINE WAS "LOCKED UP AND THE RECALL WAS NOT ASSOCIATED WITH THE FAILURE. THE CONTACT ALSO STATED THAT THE DEALER INFORMED HER IF A FULL DIAGNOSTIC EXAM WAS PERFORMED SHE WOULD BE RESPONSIBLE. THE VEHICLE PREVIOUSLY HAD A REPLACED ENGINE 13 MONTHS PRIOR. THE MANUFACTURER CONFIRMED THE INFORMATION THE DEALER STATED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

ODI #11310620POWER TRAIN

MY 2014 FORD ESCAPE BROKE DOWN THE FIRST TIME BEFORE CHRISTMAS 2019 AT 100,048 MILES. THE WARNING LIGHT WAS STATING THE VEHICLE WAS OVERHEATING. FORTUNATELY, I WAS IN MY DRIVEWAY WHEN THIS HAPPENED AS MY VEHICLE WENT INTO LIMP MODE. I ASSUMED THIS WAS RELATED TO THE RECALL FOR THE TEMPERATURE SENSOR THAN I HAD REPLACED PRIOR. I WAS TOLD THERE WAS NOTHING WRONG WITH IT AND DROVE IT FOR 3 MORE DAYS. I HAD DRIVEN IT ABOUT TEN MILES FROM HOME THE MORNING IT BROKE DOWN AGAIN. THE CAR GAVE NO WARNING SIGNALS OR LIGHTS. I WAS IN A 65MPH ZONE ON THE INTERSTATE AND THE VEHICLE HAD POWER TO THE ENGINE BUT NO ACCELERATION. THE RPM'S WOULD REV TO 4000 BUT NOT ACCELERATE. I QUICKLY WAS DOWN TO LESS THAN 10MPH TRYING TO MAKE IT UP A SMALL INCLINE. I MANAGED TO GET TO THE SHOULDER BEFORE I WAS REAR ENDED. I HAD THE VEHICLE TOWED AND I WAS TOLD THIS WAS A FUEL PRESSURE SENSOR. I THEN PAID $350.00 TO HAVE THIS REPLACED. I PICKED UP MY VEHICLE ONLY TO DRIVE IT LESS THAN A MILE FROM THE DEALERSHIP FOR IT TO BREAK DOWN ONCE AGAIN. I WAS THEN TOLD MY TRANSMISSION HAD COMPLETELY FAILED AND IT WOULD NEED TO BE TOTALLY REPLACED FOR $5,000. THIS IS A COMPLETE SAFETY ISSUE DUE TO THE FACT IT HAPPENS AT HIGH SPEEDS, NO WARNING LIGHTS, AND NOT HAVING ENOUGH ACCELERATION TO BARELY MAKE IT TO THE SIDE OF THE ROAD.

ODI #11310273ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

DON'T RUNNING

ODI #11309595POWER TRAIN

ON JANUARY 10, 2020 WHILE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 30 MPH ON PUBLIC ROAD WITH SLIGHT DECLINE IN ROAD AT THAT POINT, THE SUV SPONTANEOUSLY DISENGAGED FROM GEAR. WHEN ACCELERATOR PEDAL WAS PRESSED, THE ENGINE WOULD REV AT HIGH RATE OF SPEED BUT VEHICLE ACTED AS THOUGH IN NEUTRAL. THE DRIVER COASTED TO SIDE OF ROAD, SHUT OFF ENGINE FOR A COUPLE OF MINUTES, RE-STARTED, PUT INTO GEAR, AT WHICH TIME THE SUV WOULD LURCH FORWARD ABOUT 15 FEET AND THEN DISENGAGE AGAIN. PROCEEDED DOWN THE ROAD THIS WAY UNTIL SUV COULD NOT ADVANCE AT ALL, NOW AT UPHILL. IT WAS TOWED TO CLOSEST REPAIR GARAGE WHERE DIAGNOSIS WAS COMPLETE TRANSMISSION FAILURE. PRIOR TO THIS INCIDENT, THE VEHICLE HAD EXHIBITED NO SIGNS WHATSOEVER OF TRANSMISSION PROBLEMS, NO DIFFICULTIES SHIFTING INTO GEARS, NO HESITATION OF AUTOMATIC SHIFTING BETWEEN GEARS. IT HAS BEEN PROPERLY MAINTAINED. MILEAGE AT TIME OF EVENT WAS APPROXIMATELY 79465 MILES.

ODI #11309337ENGINEFIRE1 INJURY

DRIVING DOWN ROAD. CAR SAID ENGINE FAILURE PULLED OVER POPED THE HOOD AND ENGINE CAUGHT ON FIRE AND CAR BURNED TOTAL LOSS

ODI #11309346STEERING

HAVING STEERING ISSUES. VEHICLE SHAKES WHEN DRIVING AND MAKES A SOUND LIKE SOME THG THING IS RUBBING. HAVE BEEN TOLD BY TWO MECHANICS THAT IT IS AN ISSUE WITH THE POWER STEERING RACK. HAVE CONTACTED SEVERAL FORD DEALERS AND HAVE BEEN TOLD IT HAS BEEN A COMMON PROBLEM IN THE PAST BUT FORD WILL NOT COVER IT. WIFE IS SCARED TO DRIVE IT.

ODI #11309375ENGINE

CAR STALLS AFTER STARTING AND DRIVING A SHORT DISTANCE. WILL RESTART AND PERFORM OK. USUALLY HAPPENS AFTER CAR HAS BEEN DRIVEN THEN PARKED FOR A SHORT AMOUNT OF TIME (LIKE RUNNING INTO A STORE) THEN STALLS AFTER DRIVEN SHORT DISTANCE.

ODI #11309292UNKNOWN OR OTHER

I WAS DRIVING ON THE HIGHWAY AND TRIED TO ACCELERATE BUT MY RPM'S DROPPED AND THE CAR WOULDNT ACCELERATE. I HIT THE GAS PEDAL A FEW TIMES AND IT JERKED AND EVERYTHING WENT BACK TO NORMAL. I PULLED OVER TO A GAS STATION TO GET GAS, LEFT THE GAS STATION AND WAS AT A STOP LIGHT. WHEN I TRIED TO ACCELERATE AT THE STOP LIGHT MY RPM'S REVVED UP FOR A SECOND THEN DROPPED. WOULDNT ACCELERATE, NO RPM'S. GOT INTO ANOTHER GAS STATION PARKING LOT PUT TRANSMISSION FLUID IN THINKING THAT WAS THE ISSUE. AFTER PUTTING THAT IN AND THE CAR BEING OFF, I STARTED IT BACK UP AND PUT IT IN DRIVE. IT TOOK OFF LIKE THERE WAS NO ISSUES. GOT ACROSS THE STREET AND PULLED INTO ANOTHER PARKING LOT AND I LOSS MY RPM'S AGAIN AND NO ACCELERATION. HAD TO CALL A TOW CUZ AFTER THAT THE CAR WOULDNT GO ANYWHERE.

ODI #11308837BACK OVER PREVENTION

MY FORD ESCAPE'S BACKUP CAMERA HAS GONE TO JUST COLORED BUBBLES! I HAVE A HARD TIME BACKING UP BECAUSE I CANT SEE WHAT'S COMING AND FEEL THIS IS A SAFETY ISSUE.

ODI #11308128UNKNOWN OR OTHER

LOW ENGINE COOLANT RECALL NO. 17S09 WAS REPAIRED ON APRIL 2, 2019 (MILEAGE ON CAR WAS (63,179 MILES). BEGIN TO GET LOW ENGINE ON DASH BOARD ON SEPTEMBER 17, 2019 (68928 MILES) TOOK BACK TO BEACH FORD THEY SAID WHAT THEY DID WAS CORRECT AND THE HOSES ARE NOW LEAKING. IN THE ACTUAL RECALL FROM FORD, THEY WERE TO CHECK THESE HOSE AND REPLACE ALL HOSES,, AS YOU CAN SEE FROM THE PAPERWORK, THEY DID NOT. THEY REFUSE TO REPLACE THE HOSES, BUT WANT TO CHARGE ME OVER $1,000.00 TO REPLACE. WENT TO MANAGERS STILL NO AVAIL, WENT TO FORD MOTOR COMPLAINT THEY SAID TO BRING MY COMPLAINT TO YOU. BEACH FORD IS NOT HONORING THE ACTUAL RECALL. ALL RECALLS HAVE A 10,000 MILE WARRANTY AND/OR ONE YEAR. NONE HAD BEEN MEANT. PLEASE I NEED HELP WITH THIS, I DON'T WANT SOMETHING FOR NOTHING, BUT I WANT MY CAR FIXED FROM A RECALL THAT FORD SAID COULD CAUSE THE GASKETS TO CRACK OR ENGINE FIRE. CAN YOU HELP ME WITH THIS. THIS HAPPENS WHENEVER THE CAR IS DRIVING.

ODI #11307812STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT A WARNING DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED, 'DO NOT DRIVE VEHICLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE RESULT WAS AN INCONCLUSIVE REPORT FOR POWER STEERING LOSS. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

ODI #11307825POWER TRAIN

ON FEBRUARY 2, 2020 I WAS DRIVING HOME AND MY CAR SUDDENLY STALLED AND RELEASED AS I HIT THE ACCELERATOR & THEN IT WOULDN'T SPEED UP AT ALL, WHICH IS WHEN I REALIZED MY TRANSMISSION WENT OUT FOR THE SECOND TIME IN 3 YEARS. I AM VERY METICULOUS WITH MY VEHICLES AND THIS NEVER SHOULD'VE HAPPENED THE FIRST TIME OR EVEN A SECOND TIME. I REACHED OUT TO FORD ABOUT IT, BUT THEY TOOK NO RESPONSIBILITY. THE FIRST TIME MY TRANSMISSION WENT OUT WAS AT ABOUT 79K MILES. THERE'S ABSOLUTELY NO WAY TO CONVENIENTLY CHECK THE TRANSMISSION OIL WITHOUT HAVING TO TAKE IT INTO A SHOP.

ODI #11307837WHEELS

MY TIRE GOT A RAZOR BLADE IN IT WHILE I WAS DRIVING. I WAS UNABLE TO SWITCH TO MY SPARE AFTER PARKING IN MY PARKING STRUCTURE BECAUSE THE STANDARD LUG WRENCH INCLUDED DID NOT FIT OVER THE LUG NUTS. THE LUG NUTS WERE TOO BIG FOR THE LUG WRENCH PROVIDED BY FORD. I HAD TO DRIVE WITH A FLAT TIRE BECAUSE I WAS UNABLE TO CHANGE IT TO A SPARE. THANKFULLY I WAS ABLE TO GET TO A SAFE PLACE, BUT I AM CONCERNED FOR THE WELFARE OF THE PEOPLE WHO GET A FLAT TIRE ON A HIGHWAY OR AN UNSAFE AREA.

ODI #11307380POWER TRAIN,VEHICLE SPEED CONTROL

CAR KEPT STALLING IN THE MIDDLE OF THE ROAD AND THEN COMPLETELY STALLED OUT AFTER GOING 40MPH. NO INDICATION OF A TRANSMISSION ERROR. CHANGED TRANSMISSION FLUID AND STILL DOESN'T WANT TO DRIVE. SOMETIMES THE ACCELERATION ON THE VEHICLE IS TERRIBLE AND THE AC GIVES OUT AND I NEED TO CONSTANTLY TURN IT OFF AND TURN IT BACK ON TO WORK. HAVING TO TOW IT TO FORD BECAUSE IT'S NOT DRIVABLE AND SPEND ALL THIS MONEY ON A CAR I'M STILL PAYING FOR, GETTING RID OF IT AND NOT BUYING ANOTHER FORD EVER AGAIN.

ODI #11306975ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN 2017, THE VEHICLE LOST LEAKED COOLANT AND LOST POWER. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED FIRE FROM THE ENGINE. THE CONTACT WENT TO LOOK FOR FIRE EXTINGUISHER AND WHEN HE CAME BACK, THE FIRE EXTINGUISHED BY ITSELF. THE VEHICLE WAS TOWED THE TROPHY FORD DEALER, LOCATED AT 288 HAROLD G CLARKE PKWY, FORSYTH, GA 31029 WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO EVALUATE THE VEHICLE. THE ENGINE WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD LINCOLN OF WARNER ROBINS DEALER, LOCATED AT 900 RUSSELL PWKY, WARNER ROBINS, GA 31088 WHERE THE RECALL WAS REPAIRED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK AND WAS TAKEN BACK THE DEALER WHO PERFORMED THE RECALL. THE TECHNICIAN DIAGNOSED 'A CATASTROPHIC ENGINE FAILURE' AND TOPPED THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

ODI #11307126ENGINE

A LACK OF COOLANT CIRCULATION CAUSED THE ENGINE TO OVERHEAT, RESULTING IN A CRACKED CYLINDER HEAD. VEHICLE WAS IN MOTION IN A CITY. VEHICLE IS IN THE SHOP AND I JUST BOUGHT IT 1 YEAR AGO. I STILL OWE AND DO NOT HAVE THE MONEY TO REPAIR. I HAVE 2 SMALL CHILDREN AND OUR LIFE IS IN TURMOIL BECAUSE OF THIS.

ODI #11306342STEERING,FUEL/PROPULSION SYSTEMCRASH

DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.

ODI #11301576POWER TRAIN,UNKNOWN OR OTHER

TRANSMISSION WENT AT 80K MILES, EXTENDED WARRANTY DOESN'T COVER. NO WARNINGS ONLY WARNING I GOT WAS WHEN IT WAS TOOK LATE. NO WAY TO CHECK TRANSMISSION FLUID AS IT IS A SEALED TRANSMISSION. IT'S GOING TO COST ME $6K TO GET IT FIXED.

ODI #11301628ENGINE

THE AUTO CONTINUES TO STALL IN LOW IDLE

ODI #11301495ENGINE

ENGINE COOLANT KEEPS EVAPORATING/LEAKING OUT

ODI #11300444ENGINE

VEHICLE ENGINE STARTED TO REACH HIGH TEMPERATURE LEVELS WHILE DRIVING AND A NOTIFICATION TO STOP THE VEHICLE DUE TO HIGH TEMPERATURES. CAN ONLY DRIVE FOR 10-15 MINS BEFORE THIS HAPPENS. A PROFESSIONAL MECHANIC PERFORMED A DIAGNOSTIC TEST AND A RECALL CAME BACK FOR 2014 FORD ESCAPE - COOLANT LEVEL SENSOR SYSTEM INSTALLATION.IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD. A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT.

ODI #11300496ELECTRONIC STABILITY CONTROL (ESC)

THE COOLANT LIGHT COME ON BUT NOT RUNNING HOT I JUST BOUGHT THE 1\15\2020

ODI #11300593UNKNOWN OR OTHER

THIS VEHICLE HAS A RECALL, I BOUGHT IT AND I WAS INNOCENT OF THIS UNTIL I ALMOST LOST MY LIFE OF FEAR WHEN THE CAR WENT ON IN SMOKE COMPLETELY, FORD I NEVER WANTED TO SEND THE APPOINTMENT FOR THE RECALL OF THE CAR THE CAR IS GETTING HOT AND VOTING AN ABUNDANT SMOKE AND YOU DON'T KEEP THE ENGINE OIL IT FEELS LIKE I BURN THE OIL I NEED A SOLUTION I MUST PAY THE MONEY TO THE DEALER AND I CAN'T DRIVE THE CAR TO WORK I NEED HELP PLEASE

ODI #11300131ENGINE

MY CAR HAD A CHECK ENGINE LIGHT COME ON WHEN I TURNED IT ON ONE DAY. IT WAS ON THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY TO GET DIAGNOSTICS AT MY LOCAL DEALER. THE CAR STARTED TO RUN REALLY ROUGH AND WAS SLIPPING. I TOOK IT TO MY LOCAL FORD DEALER AND THEY TOLD ME THAT MY HEAD GASKET WAS BLOWN AND LEAKING ANTIFREEZE EVERYWHERE. I AM CURRENTLY AWAITING TO SEE IF THE HEAD IS CRACKED TO WHICH I'M TOLD IS COMMON WITH THIS ISSUE AND THIS CAR. THERE WAS A RECALL FOR THIS IN THE SAME YEAR MY CAR WAS MADE, HOWEVER, MY CAR WAS NOT INCLUDED INTO THIS RECALL IN IS NOW MY RESPONSIBILITY FINANCIALLY TO FIX THIS.

ODI #11300132STRUCTURE,ENGINE,VISIBILITY/WIPERFIRE

THE VEHICLE WAS BEING DRIVEN AND HAD ONLY BEEN STARTED AND MOVING FOR LESS THAN 5 MINUTES. NOTICED THAT WINDSHIELD WIPERS WOULD NOT SHUT OFF OR CHANGE SPEEDS, THEN NOTICED A SLIGHT ODOR IN CAR THAT INCREASINGLY STRENGTHENED. PHONED MY HUSBAND WHILE AT A STOP LIGHT, ODOR OF SOMETHING BURNING BECAME MUCH STRONGER, THEN NOTICED SMOKE COMING BETWEEN THE THE DRIVERS SIDE HOOD SEAM AND BETWEEN THE HOOD AND THE WINDSHIELD, THIS WAS IMMEDIATELY FOLLOWED BY NOTICABLE FLAME. I PUT THE VEHICLE IN PARK, TURNED ON HAZARD LIGHTS AND EXITED THE VEHICLE. LOCAL POLICE AND FIRE DEPARTMENT RESPONDED, BEGAN WITH SMALL FIRE EXTINGUISHERS, WITHOUT SUCCESS AND FIRE DEPARTMENT OPENED HOOD AND APPLIED WATER TO EXTINGUISH. THIS WAS ON A CITY STREET IN O'FALLON, MO. UNCERTAIN OF CAUSE, BUT AM NOW AWARE THAT FORD ISSUED A RECALL ON THIS MODEL (RECALL 17S09) AND BELIEVE THIS COULD BE A POSSIBILITY.

ODI #11299667STEERING,ELECTRICAL SYSTEM

POWER STEERING ASSIST WARNING CAME ON AND LOST STEERING. IT HAPPENS WHEN DRIVING.

ODI #11299780ENGINE

COOLANT DISAPPEARING

ODI #11298842FUEL/PROPULSION SYSTEM

MY 2014 FORD ESCAPE SE, 1.6L ECOBOOST SUV. HAS A VERY DIFFICULT TIME RESTARTING WHEN GAS IS FILLED AT THE GAS STATION. THE CAR NEEDS TO BE REVED AND THEN PUT INTO DRIVE IMMEDIATELY OR IT WILL STALL. ONCE THE CAR HAS RUN FOR ABOUT 30 SECONDS THE CAR WILL NORMALIZE AND NO LONGER TURN OFF UNTIL THE NEXT FILL UP. THIS IS VERY DANGEROUS AS THERE HAVE BEEN TIMES WHEN THE CAR HAS TURNED OFF ON ME WHILE I WAS ATTEMPTING TO ENTER AN INTERSECTION RIGHT AFTER THE AFOREMENTIONED PROCEDURE. FROM WHAT I'VE GATHERED THIS IS AN ISSUE FORD HAS WITH THE FOCUS MODEL. THE ISSUE BEING THE PURGE VALVE BEING STUCK AND CAUSING TO MUCH VACUUM IN THE SYSTEM. IF THE GAS LEVEL GETS TO LOW THE CAR WILL START SHUTTERING AND WANTING TO STALL. ADDITIONALLY, THERE IS A HIGH PITCHED NOISE THAT IS COMING FROM THE GAS FILL CAP AREA. THIS HAPPENS WHEN THE GAS IS ABOUT A 1/4 OF A TANK FULL.

ODI #11298374STEERING

MY WIFE'S 2014 ESCAPE WORKED FINE IN THE MORNING FOR HER TO RUN AND DO AN ERRAND. WHEN SHE WENT TO START THE CAR IT FAILED TO START AND I WAS ABLE TO JUMP IT AND GET IT TO A LOCAL AUTO ZONE FOR A BATTERY REPLACEMENT. WHEN I WAS PULLING INTO AUTO ZONE I NOTICED A SMALL CATCH WHILE TURNING LEFT AND LOST POWER STEERING FOR A FEW SECONDS. I MADE NOTE OF IT MENTALLY BUT JUST FOCUSED ON GETTING THE BATTERY REPLACED AS THAT SEEMED TO BE THE UNDERLYING ISSUE. NOW THE BATTERY HAS BEEN REPLACED AND I GO TO LEAVE AND I HAVE ABSOLUTELY NO POWER STEERING WITH A WARNING STATING "POWER STEERING ASSIST FAULT" SERVICE REQUIRED. I MUSCLED HER CAR HOME TO RECHECK MY WORK AND ITS ALL GOOD. A DAY LATER AFTER RESEARCHING THE ISSUE I THROW A HAIL MARY AND DISCONNECT THE BATTERY FOR ABOUT A MINUTE AND THEN RECONNECTED IT AND BINGO I HAVE STEERING. MY WIFE LATER LEFT FOR SHOPPING AND HAD ZERO ISSUES UNTIL HER ATTEMPT TO LEAVE. SHE IMMEDIATELY GOT THE ERROR MESSAGE AND HAD INTERMITTENT POWER STEERING ON HER DRIVE HOME BUT WAS ABLE TO MAKE IT WITH THE USE OF BRUTE FORCE. I HAD THE TRANSMISSION AND RECALL ADDRESSED ABOUT TWO TO THREE MONTHS AGO AND THIS CAR HAS BEEN A PAIN SINCE THEN WITH NEEDING A JUMP IN COLD WEATHER. NOW THIS AND THE OUTLOOK OF A 2,000 REPAIR WHEN IT TOOK A DEALERSHIP 2 MONTHS TO DO A RECALL AND REPLACE THE TRANSMISSION THAT WAS MAGICALLY "FRIED" I'M HESITANT TO TRUST ANYTHING FORD SAYS BUT THIS A HUGE SAFETY ISSUE THAT HAS DOCUMENTED HISTORY AND NEEDS TO BE A RECALL. NOW I NEED TO FIND OUT WHY ITS IN AND OUT AND WHAT TO DO MOVING FORWARD. #FORDSERVICESUCKS

ODI #11298376FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD HUMMING NOISE WHILE DRIVING. THE BATTERY LIGHT AND THE OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED, WHILE STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT WAS INFORMED BY WESTWAY FORD LOCATED AT 801 W AIRPORT FWY, IRVING, TX 75062, (972) 584-9033 THAT THE VEHICLE WAS NOT COVERED BY A RECALL. AN INDEPENDENT MECHANIC WAS CONSULTED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000

ODI #11297772ENGINE

MY BATTERY DIED. IT WAS JUMPED AND WORKING, BUT THE CAR WAS NOT DRIVABLE BECAUSE THE 'HOT ENGINE' MESSAGE WAS ON. IT WAS TOWED TO FIRESTONE. THEY PUT A NEW BATTERY IN, BUT THE 'HOT ENGINE ' LIGHT WAS STILL ON. I FOUND A RECALL ABOUT THE COOLANT SYSTEM ON THE INTERNET. 17S09. THE CAR WAS TOWED TO HUNTERSVILLE FORD DEALERSHIP. THEY HAVE HAD IT FOR 24 HOURS AND HAVE NOT CALLED OR RETURNED MY CALLS.

ODI #11297757ENGINE

DRIVING OUR ESCAPE, WITH 58,800 MILES, ON A ROAD TRIP HAD CHECK ENGINE LIGHT COME ON. WE DROVE IT TO A CLOSE REPAIR SHOP AND FOUND OUT COOLANT LEAKED INTO HEAD GASKET #3 CAUSING OVER HEATING DAMAGE AND REPLACEMENT OF CYLINDER HEAD WOULD BE REQUIRED. FORD DEALER WOULD NOT HELP REPAIR OR REPLACE OR EVEN DIAGNOSE. RECALL FIX 17S09 (NHTSA 17V-209) DID NOT FIX THE POTENTIAL DANGER OR DAMAGE. THE COOLANT LEAK STILL HAPPENED CAUSING ENGINE FAILURE AND A WORTHLESS CAR AT 58,800 MILES.

ODI #11297225STRUCTURE

EXTERIOR PASSENGER SIDE DOOR HANDLE FELL OFF. THE VEHICLE WAS STATIONARY. IT FELL OFF WHILE OPENING THE DOOR

ODI #11296993ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE UNEXPECTEDLY DECELERATED. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE AND PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO TEAM FORD LINCOLN, INC. (1813 4TH AVE S, DENISON, IA 51442) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD HAD A CRACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE). THE FAILURE MILEAGE WAS 104,000.

ODI #11292403POWER TRAIN

ON 12/31/19 WHILE DRIVING ON PCH THE THE WOULD NOT ACCELEBRATE IT'S LIKE IT IN NEUTRAL VERY DANGEROUS! HAD TO PULL OVER AND GET A TOW HOME. DOESN'T SHIFT GEARS RIGHT. 2018 IT WAS JERKING FIX THE TRANSMISSION NOW THIS. ONLY 71000 MILES ON IT. !

ODI #11292214SEAT BELTS

THE MIDDLE REAR SEAT BELT LATCH DROPPED BELOW THE FOLD DOWN SEAT WHEN IT WAS FOLDED DOWN. THIS MADE FASTENING THE SEAT BELT IMPOSSIBLE. THE LATCH IS INACCESSIBLE. CANNOT BRING IT BACK UP WITHOUT COMPLETELY REMOVING THE SEAT.

ODI #11292283POWER TRAIN

I WAS DRIVING ON A CITY STREET. I WAS STOPPED AT A RED LIGHT AND COULD NOT ACCELERATE PAST 33 MPH WITH THE SPEED LIMIT BEING 45 MPH. I IMMEDIATELY BECAME CONCERNED FOR MY SAFTEY AND PULLED OFF ON A SIDE STREET STILL GOING 33 MPH AND NOT ABLE TO ACCELERATE ANY FASTER. ONCE STOPPED, I HAD A DASHBOARD MESSAGE APPEAR SAYING "TRANSMISSION FAULT". IT WOULD NOT GO INTO MOTION AT THIS POINT AFTER PULLING OVER TO STOP. I HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED BY MY SERVICE ADVISOR THAT THE FLUID WAS BROKEN DOWN PER THEIR TRANSMISSION TECHNICIAN AND THAT THERE ARE METAL SHAVINGS IN THE SYSTEM. HE TOLD ME I SHOULD HAVE CHANGED FLUID EVERY 30K MILES. THE COMPLAINT I HAVE AGAINST FORD IS THAT MY DRIVERS MANUAL STATES TO REPLACE TRANSMISSION FLUID AT 150K MILES. I AM NOW FACED WITH HIGH REPAIR COST THAT DOES NOT LINE UP WITH FORD'S RECOMMENDED MAINTENANCE. FOLLOWING THE SERVICE MANUAL GOT ME A HIGH COST REPAIR AND FORD IS NOT STANDING BY THEIR PRODUCT. ADDITIONALLY, THIS COULD HAVE PUT ME IN A MORE DANGEROUS SITUATION IF I WAS ON THE HIGHWAY SINCE I LIVE IN A MAJOR METRO AREA OF THE COUNTRY. IF THERE IS A FAULTY TRANSMISSION GOING BAD BEFORE THEIR SERVICE SCHEDULE, THEY SHOULD RECALL THEM FOR THE CUSTOMER'S SAFETY.

ODI #11291949POWER TRAIN

WHILE IN MOTION, ON EITHER A CITY STREET OR ON A FREEWAY. FROM EITHER IN A SLOW STOP AND GO ACCELERATION WHILE IN CITY TRAFFIC THE TRANSMISSION SLIPS AND THEN CATCHES IN A JERKING A EFFECT CAUSING THE TRANSMISSION TO PAUSE AND THEN CATCH. THIS IS ALSO WILL HAPPEN ON THE FREEWAY IN THE EVENT OF A QUICK ACCELERATION TO AVOID CHANGE IN THE TRAFFIC OR SOMETHING IN THE ROAD.

ODI #11291768ENGINE

THE ENGINE SUDDENLY DOWN DIES WHILE DRIVING SEVERAL TIMES IN THE PAST FEW MONTHS.

ODI #11291455POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE VEHICLE SHUT OFF AND WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT SHUT OFF AGAIN. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF PRINCE GEORGE (4500 WHITEHILL BLVD, PRINCE GEORGE, VA 23875, (877) 331-9405). THE CONTACT WAS ADVISED TO USE ROLLING STOPS TO AVOID THE VEHICLE SHUTTING OFF. THE VEHICLE SHUT OFF IN THE DEALER'S PARKING LOT. THE DEALER REPLACED THE OXYGEN SENSORS AFTER PERFORMING A SMALL TEST DRIVE. IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR ALMOST TWO WEEKS. THE TOTAL COST FOR THE REPAIRS WAS OVER $4,200. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING REPAIRS. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS INVALID.

ODI #11291478VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

OVER THE PAST FEW MONTHS MY CAR HAS STARTED TO LOOSE POWER AND CUT OFF RANDOMLY. I WAS OUT ON DECEMBER 26, 2019 AND MY VEHICLE CUT OFF 4 TIMES. LUCKILY I WAS NOT IN HEAVY TRAFFIC SO I DID NOT GET INTO AN ACCIDENT. I HAVE TO RESTART THE CAR EACH TIME. WHEN I CALLED FORD MOTOR COMPANY ON DECEMBER 23, 2019 TO REPORT WHAT WAS HAPPENING, I WAS TOLD I WOULD HAVE TO PAY $125 FOR A DIAGNOSTIC TO BE RAN ON THE VEHICLE AND WOULD BE RESPONSIBLE FOR APPLICABLE REPAIRS DUE TO THEIR BEING NO OPEN RECALLS REGARDING GAS PRESSURE. THIS ALONE MAKES THE VEHICLE UNSAFE TO DRIVE ON THE HIGHWAY.

ODI #11290258ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT INTERMITTENTLY SMELLED A BURNING ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED AND THE TURBO ENGINE WAS NOT READING THE CORRECT CODE, WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE CONTACT CALLED HERB CHAMBERS FORD OF BRAINTREE (LOCATED AT 75 GRANITE STREET RTE 37, BRAINTREE, MA 021847, 781-848-1350) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THEY WERE NOT SURE IF IT WAS INCLUDED IN A WARRANTY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ODI #11290202POWER TRAIN

AFTER PULLING ONTO THE HIGHWAY, I ATTEMPTED TO ACCELERATE MY AUTOMATIC 2014 FORD ESCAPE. MY ENGINE REVVED, BUT I HAD NO ACCELERATION. IT SOUNDED AS IF I WAS IN NEUTRAL. I TRIED TO SHIFT GEARS, BUT THE ISSUE PERSISTED AS MY CAR NEARLY CAME TO A HALT ON THE BUSY HIGHWAY. I WAS ABLE TO MAKE IT TO THE RIGHT LANE EVEN THOUGH IT PUT ME IN FRONT OF AN ONRAMP AND GUARD RAIL. I WAS BEGINNING TO LOSE ANY FORWARD MOMENTUM TO THE POINT THAT MY CAR WAS SLIPPING BACKWARD. I PUSHED THE BRAKE. I WAS ABLE TO QUICKLY TURN OFF MY CAR, TURN IT BACK ON, AND ACCELERATE A FEW FEET BEFORE I LOST ACCELERATION AGAIN. I DID THIS 3 TIMES BEFORE BEING ABLE TO SAFELY PULL OFF THE HIGHWAY PAST THE ONRAMP AND GUARDRAIL. I WAS ABOUT 15 MINUTES FROM MEETING UP WITH MY HUSBAND AND TWO YOUNG GIRLS TO TRAVEL FURTHER ONTO A BUSY HIGHWAY TOWARD FRIDAY AFTERNOON BOSTON TRAFFIC. I FEEL FORTUNATE THAT THE TIMING WAS WHAT IT WAS, BUT UNFORTUNATELY, THE ISSUE WAS MY TRANSMISSION FAILED AT ONLY 92,000 ON A VEHICLE FROM 2014. I JUST HAD THE VEHICLE IN THE MECHANIC SHOP ON THE TUESDAY PRIOR TO THIS FRIDAY EVENT, AND WAS TOLD THERE SHOULD BE NO ISSUES TAKING IT ON THE HIGHWAY FOR A TRIP WITH THE FAMILY. MY VEHICLE WAS TOWED TO THE LOCAL VIP FOR AN ASSESSMENT. WE WERE TOLD IT WAS LIKELY THE TRANSMISSION, WHICH THEY SAID WAS A "KNOWN ISSUE" IN THIS MAKE AND MODEL. FUMING AT THE THOUGHT OF THIS BEING A "KNOWN ISSUE" AND UNDERSTANDING THE IMPLICATIONS OF THIS COST, I DID A QUICK SEARCH. SURE ENOUGH, THERE ARE MYRIAD PEOPLE THAT HAVE EXPERIENCED THIS AT 40,000, 70,000 AND 90,000 MILES ON THIS SAME MAKE AND MODEL. WE HAD IT TOWED TO OUR LOCAL MECHANIC WHO ASSESSED IT INDEPENDENTLY OF VIP AND SHARED AGAIN THAT THIS IS A "KNOWN ISSUE" WITH THIS MAKE AND MODEL. I HAVE TO WONDER WHY THIS "KNOWN DANGEROUS ISSUE" HAS NOT PROMPTED A RECALL. HAPPY TO PROVIDE MY BILL FOR THE REPAIR, WHICH WILL TAKE PLACE 12/30. *JS

ODI #11289891SEAT BELTS

CAR HAS ONLY 30,000 MILES. DRIVER SEAT BELT DOES NOT MAINTAIN PROPER RECOIL TENSION. I HAVE TO HAND FEED BELT BACK INTO INCLOSEURE. I HAVE CLEANED THE BELT MULTIPLE TIMES WITH NO NOTICEABLE IMPROVEMENT.

ODI #11289896UNKNOWN OR OTHER,ENGINEFIRE

CURRENT ISSUE IS HEAD GASKET OVERHEATED AND BLEW. COOLANT IS INTERNALLY LEAKING INTO THE ENGINE. CAR BLOWS OUT A TON OF EXHAUST WHILE DRIVING AND HAS THE SMELL OF COOLANT IN IT. I CAN'T EVEN DRIVE ON THE HIGHWAY ANYMORE BECAUSE THE CAR OVERHEATS AND LIMITS MY SPEED TO 45 MPH. SOMETIMES I HAVE TO PULL OVER JUST TO LET IT COOL DOWN. EVERY TIME THE CAR STARTS UP IT VIBRATES SO MUCH THAT ITS QUITE ANNOYING. SOMETIMES THE CAR SHUTS OFF RIGHT AFTER I START IT IN THE MORNING, RIGHT AFTER A CRAZY BURST OF VIBRATION. A LITTLE OVER A MONTH AGO I STARTED MY CAR AND IT VIBRATED SO MUCH AND THEN SO MUCH OIL LEAKED FROM MY CAR, EXHAUST BLEW OUT DARK BLACK SMOG AND SMOKE WAS COMING FROM MY HOOD. CAR IS REALLY LOUD ON IDLE, NEVER BEEN IN A CAR SO LOUD WITH SO MUCH VIBRATION ALL THROUGHOUT THE CAR. CAR CONSTANTLY OVERHEATS AND HAS NO POWER WHEN DRIVING. CAR VIBRATES INSANELY WHEN I'M IDLE AT A RED LIGHT. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY. MY MECHANIC HAS DONE RESEARCH ON THE CAR AND SAYS TO GET RID OF IT, IT'S NOT EVEN WORTH FIXING; HE SAYS YOU'LL END UP SPENDING JUST AS MUCH MONEY FIXING THIS IN THE LONG RUN THAN JUST BUYING A NEW CAR. MY MECHANIC SAID FIXING THE HEAD GASKET WONT SOLVE YOUR PROBLEM, YOU NEED AN ENTIRE NEW ENGINE AND CYLINDER BLOCK. WE'VE BEEN DOING A LOT OF RESEARCH ON THIS CAR/MODEL AND EVERYONE'S HAVING THE SAME ISSUES AND CAN'T REALLY GET DOWN TO THE BOTTOM LINE ON WHAT'S WRONG WITH THE VEHICLE. I'M CURIOUS IF EVERYONE HAS THE SAME PROBLEM WITH THIS CAR/MODEL THAT THERE'S NO MAJOR RECALL ON IT. INSTEAD PEOPLE ARE DRIVING AROUND WITH A LOUD CAR THAT CONSTANTLY VIBRATES, LEAKS COOLANT INTO THE ENGINE AND HAVING TO CONSTANTLY TAKE IT TO THE SHOP.

ODI #11289936POWER TRAIN

2014 FORD ESCAPE-79K MILES- WHILE DRIVING THE CAR WOULDN'T GIVE POWER AND HESITATED WHEN TRYING TO TAKE OFF. ALSO PUTTERED AND EVENTUALLY DIDN'T WANT TO DRIVE AT ALL. I HAD TO SHUT OFF THE CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO MOVE AND EVENTUALLY MADE IT HOME DOING THIS SEVERAL TIMES. THANKFULLY I WAS NOT ON THE HIGHWAY AS IT WOULD HAVE BEEN A COMPLETE DISASTER. TOOK THE CAR TO MY MECHANIC THE NEXT MORNING, MECHANIC INFORMED ME THE TRANSMISSION FLUID LEVEL WAS FULL BUT TRANSMISSION HAD FAILED. SAID THIS IS RARE FOR A FAIRLY UNUSED CAR WITH LOW MILES BUT COMMON PROBLEM IN FORD ESCAPES. I LEFT THE MECHANIC IN TEARS WITH A $125.00 FEE AND A $3,500 QUOTE TO HAVE IT REPAIRED. WORKING ON THOSE FUNDS NOW TO REPAIR THE CAR, WHICH IS NOT YET PAID OFF. IF IT WAS I WOULD TRADE IT IN AND NEVER GET ANOTHER FORD AGAIN. INCREDIBLY FRUSTRATING. I'VE HAD A HONDA ACCORD WITH 200K+ MILES AND THIS NEVER HAPPENED. ALONG WITH MY TOYOTA HIGHLANDER. FORD NEEDS TO DO SOMETHING AND RECALL THIS ISSUE ALONG WITH REIMBURSEMENTS BECAUSE THIS IS INSANE.

ODI #11289269POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS PULLING INTO A PARKING LOT, THE TRANSMISSION DID NOT SHIFT INTO PARK, WHICH CAUSED THE VEHICLE TO ROLL. THE CONTACT STATED THAT THE GEAR SHIFT WAS IN PARK AT THE TIME OF THE FAILURE. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE SHUT OFF AND WAS TOWED TO ROMANO FORD (315-637-4491, LOCATED AT 5431 N BURDICK ST, FAYETTEVILLE, NY 13066) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

ODI #11288652ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE "ENGINE FAILURE" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SMELLED AND OBSERVED SMOKE EMITTING FROM THE HOOD. A FIRE OCCURRED UNDER THE HOOD AND THE DRIVER WAS ABLE TO LOCATE A FIRE EXTINGUISHER AND PUT OUT THE FLAMES HIMSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SONJU ALL AMERICAN SUPERSTORE (LOCATED AT 893 SCENIC DR, TWO HARBORS, MN 55616, (218) 834-2101) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,589.

ODI #11287546POWER TRAIN

2014 FORD ESCAPE TRANSMISSION FAILED WHILE DRIVING IN TRAFFIC, IT LURCHED HAD WE BEEN ON A FREEWAY WE ARE CERTAIN THIS WOULD HAVE BEEN CATASTROPHIC.

ODI #11287086STRUCTURE

VEHICLE HAD RECALL WORK DONE REGARDING FOR HANDLES, SINCE THEN I HAVE EXPERIENCED NOT STOP ISSUES WITH DRIVERS DOOR HANDLE GETTING STUCK IN OPEN POSITION WHICH CAUSES THE DOOR NOT TO SECURELY LATCH CLOSED. I HAVE BROUGHT THE VEHICLE BACK AND WAS TOLD IT'S JUST A LUBRICATION ISSUE.

ODI #11287185POWER TRAIN

WASTEGATE SOLENOID NEEDS REPLACED, WE HAVE REPLACED SO MANY PARTS ON THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED AS WELL. WE SHOULD NOT HAVE THIS MANY PROBLEMS WITH A VEHICLE THAT'S ONLY 5 YEARS OLD. WE ALSO HAD TO REPLACE THE TRANSMISSION SHIFTER CABLE AFTER IT LEFT OUR VEHICLE COMPLETELY DISABLED IN A TOWN AN HOUR AWAY FROM OUR HOME. WE'VE ALSO REPLACED THE COOLANT BYPASS SOLENOID. THESE ARE ALL KNOWN ISSUES AND SHOULD HAVE BEEN COVERED BY A RECALL BUT OUR VEHICLE, EVEN THOUGH IT MATCHES THE RECALL SPECS EXACTLY, OUR VIN # WAS NOT LISTED ON THE SHOPS OASIS SHEET SO WE'VE PAID FOR ALL OF THIS OUT OF OUR OWN POCKET. FORD NEEDS TO DO THE RIGHT THING AND REIMBURSE EVERYONE THAT HAS HAD TO DEAL WITH THESE ISSUES AND PAY OUT OF THEIR OWN POCKET FOR A KNOWN ISSUE THAT HAVE BEEN RECALLED ON SEVERAL OF THEIR VEHICLES ALREADY. THE RECALLS OBVIOUSLY NEED TO BE EXPANDED TO REFLECT THE TRUE NUMBERS.

ODI #11286997SEATS

DRIVERS SEAT BACK HEAT GOT VERY HOT AND STARTED TO MELT THE SEAT BACK COVER. REMOVED FUSE.

ODI #11286499UNKNOWN OR OTHER

THE SPEEDOMETER INDICATES I AM GOING FASTER THAN I AM AND THE MILEAGE SHOWS THAT I HAVE TRAVELED FURTHER THAN I HAVE. I HAVE CHECKED THIS AGAINST MY GARMIN AND HIGHWAY DEPARTMENTS RADAR SIGNS THAT TELL HOW FAST YOU ARE DRIVING. THIS MAKES MY WARRANTY RUN OUT SOONER THAN IT SHOULD. I HAVE TAKEN IT INTO THE DEALER AND THEY SAY THERE IS NO PROBLEM. THIS HAPPENS WHEN THE CAR IS IN MOTION ON BOTH CITY STREETS AND ON THE HIGHWAY. MY SECOND CAR CONFIRMS WHAT THE GARMIN SHOWS FOR SPEED AND MILES DRIVEN. THIS IS AN ONGOING PROBLEM. IT IS OFF BY ABOUT 7 % . THE ODOMETER SHOWS ABOUT 68,000 MILES. THE ACTUAL, AS I SEE IT, IS ABOUT 63,000 MILES. THAT IS 5,000 MILES MORE THAN THE CAR ACTUALLY HAS ON IT AND THE 100,000 MILE WARRANTY WILL RUN OUT AT 93,000 MILES. THE CAR SHOWS 65 MPH AND THE GARMIN AND ROADSIDE RADAR INDICATE MY SPEED AT 60 MPH.

ODI #11283141STEERING

TRIED TO BACK OUT OF MY DRIVEWAY BUT WAS UNABLE TO TURN STEERING WHEEL AND THEN NOTICE THE MESSAGE. TRYING TO PULL CAR BACK INTO DRIVEWAY IT WAS EXTREMELY DIFFICULT AS WELL. I JUST GRATEFUL I WAS ABLE TO GET TO AND FROM CHURCH WITH NO PROBLEM. I DON'T WANT TO IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED WHILE DRIVING. DRIVERS ARE SO MUCH IN A RUSH.

ODI #11281712UNKNOWN OR OTHER,ENGINE

2 MONTHS AGO, MY CAR DIED IN AS I WAS EXITING THE INTERSTATE. TRANSMISSION ISSUES - REPAIRED AFTER 2 MONTHS. DROVE IT OUT OF TOWN AND SECOND DAY BEING OUT OF TOWN ENGINE LIGHT ON. BROUGHT IT BACK TO MECHANIC AND TRANSMISSION MECHANIC SAID THERE WAS NO TRANS CODE PRESENT, BUT FOLLOWING CODES PRESENT P1116 AND P0234. UNABLE TO DRIVE CAR AGAIN UNTIL LIGHT ENGINE LIGHT IS OFF AND THIS REPAIR IS OUT OF POCKET AGAIN.

ODI #11281778POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR ILLUMINATED WHILE DRIVING AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE VEHICLE AND PROVIDED TECHNICAL SERVICE BULLETIN NUMBER: 192100, P1744. THE MECHANIC STATED THAT THE TORQUE CONVERTER PERFORMANCE CIRCUIT WAS HIGH. THE VEHICLE WAS TAKEN TO BOB GILLINGHAM FORD (216-398-1300, LOCATED AT 8383 BROOKPARK RD, PARMA, OH 44129) WHERE IT WAS DETERMINED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

ODI #11281559ENGINE

ENGINE COOLANT LEVEL CONTINUES TO DROP IN RESERVOIR. VEHICLE WAS PURCHASED NEW AND MAINTAINED PER FORD. COOLANT HAS BEEN ADDED TWICE AT DEALERSHIP ALTHOUGH COOLANT SYSTEM IS REPUTEDLY SEALED. THIS VEHICLE WAS NOT UNDER FORD'S EARLIER RECALL. CAR IS USED IN NORMAL DRIVING CONDITIONS (HIGHWAY, AROUND TOWN).

ODI #11281325POWER TRAIN

A CHECK ENGINE LIGHT CAME ON AND I TOOK IT IN TO HAVE LOOKED AT. THE DEALERSHIP TOLD ME THE TORQUE CONVERTER WENT BAD - EVEN THOUGH I ONLY HAVE 51,000 MILES ON MY VEHICLE. BASICALLY THE CLUTCH SLIPS WHEN I DRIVE. THEY TOLD ME TO REPLACE THAT IT WOULD BE ALMOST $5000 BUT THAT THEY RECOMMENDED JUST REPLACING THE WHOLE TRANSMISSION SINCE IT'S ONLY $900 MORE. I ASKED IF THIS NEEDED TO BE REPLACED IMMEDIATELY AND THEY SAID IT WAS JUST A MATTER OF TIME BEFORE THE WHOLE THING GOES OUT COMPLETELY. NOW I AM TRYING TO FIGURE OUT WHETHER IT IS SAFE TO EVEN DRIVE TO TRY TO GET A SECOND OPINION. PARTS OF A TRANSMISSION SHOULD NOT GO OUT ON SUCH A LOW MILEAGE CAR. CLEARLY THERE IS AN ISSUE WITH THE TRANSMISSIONS IN THIS MODEL AS NUMEROUS OTHER PEOPLE HAVE REPORTED SIMILAR ISSUES. THE DEALERSHIP SAID THIS WOULD NORMALLY BE COVERED UNDER THE POWERTRAIN WARRANTY - BECAUSE I AM UNDER 60,000 MILES - BUT THEY SAID IT ISN'T COVERED BECAUSE THAT EXPIRED IN AUGUST. I CALLED 'FORD CUSTOMER CARE' AND THEY JUST SAID THERE WAS NOTHING THEY COULD DO, NO EXPLANATION. FORD NEEDS TO FIX THIS.

ODI #11281129POWER TRAIN

TRANSMISSION FAILED AT 70,000 MILES WHILE TRAVELING 60 MILES PER HOUR ON A STATE HIGHWAY. LURCHED 2 - 3 TIMES THEN TRANSMISSION FAILURE LIGHT WENT OFF. NO POWER AT ALL. FORTUNATELY THERE NO WERE VEHICLES BEHIND ME OR SURELY I WOULD HAVE BEEN REAR ENDED. WAS ABLE TO GET OFF ROAD. NEED TOTAL REPLACEMENT $3,700. 5 PAYMENTS LEFT ON ORIGINAL LOAN. EXTENDED WARRANTY AT DEALER WAS TOO EXPENSIVE.

ODI #11280670STEERING

POWER STEERING SYSTEM FAULT LIGHT CAME ON AND MADE IT REALLY HARD TO STEER WHILE DRIVING. I'M GLAD I WAS STOPPED WHEN IT CAME ON OTHERWISE I WOULD HAVE HAD A WRECK, I'M SURE OF IT! ALSO WHEN I LOOKED ONLINE I NOTICED THERE WERE A TON OF OTHER PEOPLE WITH THE SAME YEAR AND MODEL COMPLAINING OF THE ISSUE. PLEASE FIX THIS ISSUE!

ODI #11280540ELECTRICAL SYSTEM

FOR THE LAST 3 TO 4 MONTHS MY CAR WOULD START UNTIL I STOPPED FOR GAS ,THEN WHEN I TRIED TO START IT THE DASH LIGHTS WOULD FLASH OFF AND ON AND ALL ELECTRICAL SYSTEMS WOULD GO DEAD.STARTING THIS WEEK 11-10-2019 UNTIL TODAY 11-16-2019 EVERY TIME YOU WANT TO GO ANY PLACE THE VECHILE HAS TO BE JUMPED OFF.THE SECOND YOU JUMP IT IT STARTS SO IT IS NOT THE BATTERY. IT LOOSES ALL ELECTRICAL POWER.

ODI #11280261ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FRANKLIN FORD (175 E CENTRAL ST, FRANKLIN, MA 02038) WHERE IT WAS THEY DETERMINED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,400.

ODI #11279688STEERING,ENGINE

MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS RESPONSABLE FOR REPLACING THE ENGINE. THEN AFTER I GOT MY CAR BACK 2 MONTHS LATER, MY STREERING HAD A CATCH OCCASIONALLY THEN STARTED LOCKING UP COMPLETELY AND HAPPEND TO BE STATIONARY OR VERY LOW SPEEDS WHEN IT DID LOCK UP. SO I TAKE IT BACK TO FORD DEALER AGAIN THEY SAY I HAVE TO PAY FOR EVERY THING SO WHEN I GO TO DO THE WORK MYSELF I DESCOVIORED THEY COMPLETLY LEFT OF THE SHROUD UNDER THE CAR THAT CHANNALS COLD AIR BETWEEN THE EXHUST AND ELECTRONIC STEERING GEAR. SO TOOK IT BACK AND MADE THE DEALER REPLACE THE PART. THE DEALER TOLD ME THIS IS A COMON PROBLEM. THIS IS DEFENTLEY A SAFETY ISSUE THAT NEEDS ADDRESSED!!!

ODI #11279316ENGINE

MY VEHICLE STARTED TO OVERHEAT AND SMOKE UP. A MECHANIC LOOKED AT THE VEHICLE AND THOUGHT IT WAS THE VACUUM PUMP OR SOMETHING CLOSE TO THAT NAME. I CAN FILL UP MY COOLANT TO THE MAX LINE AND DRIVE AND BE EMPTY WITHIN MINUTES. THEN I NOTICED A RECALL FOR FORD ESCAPES CONCERNING A COOLANT PROBLEM AND I AM WORRIED. THIS VEHICLE IS BRAND NEW TO ME (ONLY 2 YEARS) AND STILL UNDER 6 YEARS OLD. I AM AFRAID THAT MY VEHICLE WILL COMBUST WITH MY KIDS IN IT. WE CANT FIND WHERE THE COOLANT IS COMING FROM AND ITS A REAL SCARE.

ODI #11279204ENGINE

CAR STALLS AT IDLE ESPECIALLY AFTER PARKING THE VEHICLE, AND RESTARTING IT AFTER A FEW MINUTES. CHECK ENGINE LIGHT COMES ON. I PUT THE CAR IN PARK AND RESTART AND IT STALLS AGAIN. AFTER A FEW ATTEMPTS THE CAR STARTS AND DRIVES NORMALLY. THIS HAPPENS MOSTLY WHEN IN MOTION AT SLOW SPEEDS ON THE CITY STREET.

ODI #11278894STEERING

ON SATURDAY OCTOBER 5, 2019 AT 11PM OUR 17 YEAR OLD DAUGHTER WAS STRANDED WITH A POWER STEERING MODULE FAILED ERROR. WE TOOK IT TO THE CLOSEST MECHANIC WHICH WAS ON THE CORNER OF THE ROAD SHE WAS STRANDED AT. THE CAR COULD BE DRIVEN BUT SHE COULD HAVE NEVER STEERED IT. IT TOOK EVERYTHING FOR MY HUSBAND TO BE ABLE TO GET IT THERE. THE CAR ONLY HAD 106,690 MILES ON IT AND SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WE DIDNT HAVE TIME TO TAKE IT THE DEALERSHIP AND THEY AREN'T WILLING TO REIMBURSE US. THE 2009-2013 HAD A RECALL FOR THIS SAME ISSUE BUT THE 2014 ISN'T COVERED UNDER THE RECALL. IT SEEMS LIKE IT STILL SHOULD BE A RECALL ISSUE.

ODI #11279010POWER TRAIN

MY FAMILY AND I (WIFE AND NEWBORN) WERE DRIVING ON THE HIGHWAY AND I NOTICED A LACK OF POWER WHEN TRYING TO ACCELERATE. SUDDENLY THE FORD ESCAPE BEGAN SHIFTING UP AND DOWN RAPIDLY. THE RPMS WOULD INCREASE WHEN TRYING TO ACCELERATE, AND THE ENGINE WAS WORKING, BUT THERE WAS A TOTAL LOSS OF POWER AND SLIGHT GRINDING NOISE. IT FELT AS IF THE VEHICLE SHIFTED INTO NEUTRAL. WE COASTED TO THE SHOULDER AND WAITED FOR A TOW TRUCK. THE SHOP THAT RECEIVED THE FORD ESCAPE FOUND INTERNAL TRANSMISSION FAILURE AND QUOTED US FOR A REPLACEMENT. THE PRICE FOR THE REPLACEMENT IS OVER HALF OF WHAT THE VEHICLE IS WORTH! (ACCORDING TO KBB)

ODI #11278716FUEL/PROPULSION SYSTEM

MY CAR WAS FIRST SPUTTERING WHEN TURNING IT ON THEN THE ENGINE LIGHT CAME ON. THEN IT GOT HARDER TO START WHEN TURNING IT ON AND WAS RUNNING ROUGH. IT WAS THE VACUUM PURGE VALVE. I HAD IT REPLACED. NOW I HAVE 112,000 MILES ON MY CAR NOW AND THE SAME THING HAPPENED AFTER HAVING IT REPLACED. THE CODE IS P1450. THERE ARE RECALLS ON THE SAME YEAR AND ENGINE 4 CYLINDER, 2.0 TURBO, FORD FOCUS BUT NOT SHOWING AS A RECALL FOR THE 2014 ESCAPE. MANY PEOPLE HAVE THE SAME PROBLEM IN THIS MAKE AND YEAR MODEL OF ESCAPE. THERE IS OBVIOUSLY A PROBLEM TO CAUSE IT TWICE.

ODI #11278560ENGINE

WHILE DRIVING THE VEHICLE AND TRAVELING ON A BUSY HIGHWAY THE VEHICLE WOULD NOT SHIFT INTO GEAR TO MOVE WITH TRAFFIC. VEHICLE LOST POWER. A FEW DAYS LATER ON ANOTHER BUSY HIGHWAY DRIVING APPROXIMATELY 60 MILES AN HOUR, THE COMPUTER READ TRANSMISSION FAILED. MY MILEAGE WAS 59,647 WHICH WAS UNDER THE 60,000 WARRANTY BUT OUT OF DATE. I PURCHASED THE CAR WITH 49,443 MILES ON 8/1/18. I IMMEDIATELY BROUGHT THE CAR TO SUNNY SIDE MOTORS A AUTHORIZED FORD DEALERSHIP AND HAD THE TRANSMISSION FAILED MESSAGE DIAGNOSIS DONE AT THE COST OF $159.95 TO FIND OUT THE REPAIR WOULD COST ME $2712.19 WHICH WOULD NOT BE COVER UNDER THE 60,000 MILE WARRANTY. THE TEST RETRIEVE CODE P1744 FOR TORQUE CONVERTER CLUTCH PERFORMED, PRESSURE DROPPING OUT OF SPEC WHEN WARM CHECKED FLUID CONDITION AND FOUND TORQUE CONVERTER CLUTCH DAMAGED CAUSING INTERNAL CONTAMINATION AND NEEDS INTERNAL REPAIRS. BEING A SINGLE WOMEN AT 72 YEARS OF AGE, AND BEING A SURVIVOR OF A NEAR FATAL ACCIDENT IN JANUARY OF 2018, WHICH TOOK ME 8 MONTHS TO GET BACK BEHIND A WHEEL OF A CAR I ONCE AGAIN FIND MYSELF FEELING UNSAFE DRIVING A CAR THAT JUST RANDOMLY LOSES POWER. AFTER READING MANY COMPLAINTS WITH THE SAME EXISTING PROBLEMS AS I AM EXPERIENCING I AM VERY CONCERNED WHY THIS PROBLEM HAS NOT BEEN A FACTORY RECALL. VERY UNSAFE WHEN DRIVING AND YOU LOSE POWER. HOPEFULLY A RECALL WILL BE ISSUED BASED ON THE MANY COMPLAINTS THAT HAVE BEEN PLACED. THE 1ST DEALERSHIP I VISITED IN WESTBOROUGH MA HAD A WAIT TIME OF 3 WEEKS TO DIAGNOSE THE PROBLEM.

ODI #11278003UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

AFTER STARTING IGNITION AND CAR IDOLS/DRIVEN HEAVY GAS/EMISSIONS SMELL FILLS CABIN WHEN USING HEAT/A/C OR DEFROST SYSTEMS. ENGINE LIGHT SOMETIMES GOES ON. CAR HAS 35,100 MI. TOOK CAR TO QUEENS NY FORD SERVICE CENTER 4 HOURS LATER $400 LATER, CHANGED CABIN FILTER AND SPRAYED FRAGRANCE ON IT. TOLD MUST USE CABIN RECYCLE AIR FUNCTION. FORD OWNERS MANUAL DOESNT SAY MUST USE AND IN NO OTHER CAR HAVE HAD TO MUST USE THIS FUNCTION. I HAVE A CASE# CAS24667125 AND APPT FOR 11/6/19. FORD BUILT THIS CAR TECH'S SHOULD KNOW HOW TO FIX THIS!

ODI #11278011UNKNOWN OR OTHER

WE WERE MERGING INTO A VERY BUSY INTERSECTION AND THE CAR WOULDN'T MOVE SUDDENLY. THE ENGINE WOULD REV, BUT WOULD NOT MOVE. WE PUT THE CAR IN PARK, SHUT OFF THE ENGINE, STARTED AGAIN AND IT WOULD LURCH FORWARD AND GO FOR A COUPLE HUNDRED FEET AND THEN DIE AGAIN. WE HAD CARS SWERVING AROUND US AT HIGH RATES OF SPEED. MY WIFE WAS CRYING AND TERRIFIED. IT TURNS OUT TO BE THE TRANSMISSION. I LOOKED ONLINE THIS MORNING AND SAW ENDLESS COMPLAINTS ABOUT THE 2014 ESCAPE BUT NO RECALL.

ODI #11277669STRUCTURE

BOTH REAR DOORS ON MY 2014 FORD ESCAPE SUDDENLY STOPPED OPENING EITHER FROM THE INSIDE OR THE OUTSIDE THEREBY TRAPPING THE PEOPLE IN THE BACK SEAT WITHOUT A WAY TO EXIT THE CAR. THIS HAPPENED SUDDENLY. YESTERDAY THE DOORS WORKED FINE THEN TODAY BROKEN. NOTHING CHANGED WITH THE VEHICLE....NO ACCIDENTS OR ABUSE OF ANY KIND. CAR WAS LOCATED IN MY DRIVEWAY.

ODI #11277699POWER TRAIN

MY WIFE AND KIDS WERE DRIVING HOME FROM HER SISTERS HOME AND ABOUT 5 MILES IN A LINE OF TRAFFIC ON A 2 LANE ROADWAY CROSSING A BRIDGE WHEN SHE LOST POWER AN THE VEHICLE WOULD NOT REACH OVER A SPEED OF 10MPH. THIS IN TURN PUT MY WIFE AND CHILDREN IN DANGER WITH TRAFFIC MOVING AT A RATE OF 40MPH DROPPING TO 10 MPH WITH RPMS JUMPING TO BETWEEN 6 AN 7 RPMS . SHE LUCKILY MADE IT ACROSS THE BRIDGE WHERE SHE FOUND A WIDE SPOT TO PULL OFF. WHEN I ARRIVED I CHECKED FOR FLUID ON THE GROUND THERE WAS NONE. I PUT THE CAR IN DRIVE AND REVERSE AND IT WAS ABUNDENTLY CLEAR IT WAS THE TRANSMISSION. WHEN SHIFTING INTO DRIVE THE TRANSMISSION WOULD MAKE A SLAMMING/BOOMING SOUND AS IT TRIED TO ENGAGE. WHEN I TRIED TO ACCELERATE THERE WAS NO POWER BEHIND THE VEHICLE TO PICK UP ANY ACCELERATION. WE HAD IT TOWED TO A TRANSMISSION SPECIALIST THE NEXT DAY WHERE HE WAS QUICK TO LET ME KNOW WE NEEDED A NEW TRANSMISSION.

ODI #11277595ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A MESSAGE ON THE INSTRUMENT PANEL, INDICATING "REDUCING POWER DUE TO OVERHEATING" AND ANOTHER UNKNOWN MESSAGE APPEARED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT SHOW THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE ANY OIL DUE TO A LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,148.

ODI #11277299POWER TRAIN

WHILE IN MOTION, THE VEHICLE SHUDDERS AND/STUMBLES BETWEEN 1800 AND 2000 RPMS CAUSING THE VEHICLE TO BECOME UNSTABLE. THE DEALERSHIP WAS NOT ABLE TO ADDRESS ANY ISSUE. I THEN CONTACTED 2 OTHER DEALERSHIPS. I SUGGESTED THAT IT MAY BE AN ISSUE WITH THE TRANSMISSION AND I WAS TOLD THAT THEY WERE NOT LOOKING AT ANY TRANSMISSION ISSUES. "THIS CAME DOWN FROM MANAGEMENT" THE SERVICE TECHNICIAN SHARED. MY TEENAGE DRIVER IS DRIVING THE CAR AND I AM CONCERNED THAT AN ACCIDENT IS EMINENT.

ODI #11277167STEERING

POWER STEERING FAILS INTERMITTENTLY WHEN IN MOTION AND TURNING...SOMETIMES BEFORE PULLING OUT. THIS HAS BEEN DIAGNOSED BY FORD AS A RACK AND PINION ISSUE WITH A REPAIR QUOTE OF $2,164 TO REPLACE. THE CAR HAS UNDER 69,000 MILES.

ODI #11276905POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTOR PUMP SEAL WAS LEAKING DARK BROWN OIL WITH METAL FLUID INSIDE THE ENGINE. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S SENSORS WOULD CAUSE THE ENGINE TO OVERHEAT AND CATCH FIRE. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE LEAK, BUT THE COMPUTER SENSOR WAS NOT REPAIRED. THE CONTACT CALLED ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

ODI #11271616POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

EVERY TIME I GET GAS THE CAR HAVE TROUBLE STARTING BACK UP. THE VEHICLE ACCELERATE ON IT'S OWN WHILE DRIVING, AND RANDOMLY STOPS. TODAY 10/28/2019 I WAS ON THE EWAY GOING WEST OF 465 INDIANAPOLIS AND THE CAR SLOWED DOWN NSTOPPED BEFORE I CAN EVEN PULL OVER. I SAT THERE FOR 5 MINS CAR OFF AND IT TURNED BACK ON. I HAVE TO SHUT THE CAR OFF N START BACK UP. ENGINE LIGHT BATTERY AND TRANS LIGHT HAVE ALL CAME ON AMD IT SHUTS OFF AND COME BACK ON LIKE NOTHING EVER HAPPENED YET AUTO SHOPS CAN NOT FIND A DIAGNOSTIC FOR THE PROBLEM. THIS IS AN ONGOING ISSUE AND I HAVE ONLY HAD THIS CAR FOR A MONTH

ODI #11271283ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

WHILE CAR IS IN MOTION OUR 2014 FORD ESCAPE STALLS. WE TURN THE KEY OFF, TURN IT BACK IN AND IT WILL SOMETIMES RUN FOR A BIT BEFORE STALLING AGAIN AND SOMETIMES STALL IMMEDIATELY. CURRENTLY THIS HAS HAPPENED ON CITY STREETS AND PARKING LOTS. ONCE WHILE TURNING. OTHERS GOING STRAIGHT. LUCKILY WE HAVE NOT HAD THIS HAPPEN ON THE INTERSTATE YET.

ODI #11271020UNKNOWN OR OTHERFIRE

CAR WAS RUNNING FINE WHEN IT JUST CAUGHT FIRE. NO WARNING SIGNS. DRIVER LUCKY TO BE ALIVE

ODI #11270216UNKNOWN OR OTHER

WHEN DRIVING STRAIGHT AHEAD ON A SMOOTH HIGHWAY 215 OUTSIDE SALT LAKE CITY, THE FORWARD MOVEABLE SUNROOF PANEL BLEW OUT. IT SOUNDED LIKE A LOUD EXPLOSION OR GUNSHOT IN THE CAR. WE WERE NOT NEAR AN OVERPASS, NOR WERE ANY OTHER CARS IN THE VICINITY - ROCK OR DEBRIS DID NOT CAUSE THIS. CAR IS GARAGED AND WELL MAINTAINED. 5 YEARS OLD WITH 33,334 MILES.

ODI #11269752STEERING

MY CAR IS APPROACHING THE 60 MO. DEADLINE WARRANTY DATE. THE STEERING IS ELECTRONIC SO I CANNOT SERVICE BELT OR FLUID. THE STEERING "LOCKS UP" PERIODICALLY SO I HAVE NO POWER ASSIST AND LOSE CONTROL OF THE CAR. WITH WINTER DRIVING CONDITIONS, I WILL BE VERY LIKELY TO HAVE AN ACCIDENT INJURING ME OR SOMEONE ELSE. THIS HAPPENS IN STATIONARY AND MOVING MAKING IT NEARLY IMPOSSIBLE TO STEER OR PARK THE CAR. THE DEALER TELLS ME THERE IS NO FACTORY HELP AND A NEW STEERING GEAR AND RACK WILL COST ABOUT $2000.00 !!!

ODI #11269136POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AND PREPARING TO MAKE A LEFT TURN, IT STALLED WITHOUT WARNING. THE DRIVER POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED DOWN THE ROAD. THE DRIVER WAS ABLE TO DRIVE HOME AT 10 MPH. THE VEHICLE WAS LATER TOWED TO HARDY FAMILY FORD (1255 MARIETTA HWY, GALLS, GA 30157, (770) 445-8891) WHERE THE MECHANIC DROVE AROUND THE PARKING LOT AND STATED THAT THE TORQUE CONVERTER AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

ODI #11268810POWER TRAIN

THE TRANSMISSION OF MY 2014 CAR WITH 77,000 MILES NEEDS TO BE REPLACED PER MY FORD DEALER. I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH WHEN SUDDENLY I WAS UNABLE TO ACCELERATE. I WAS LUCKILY ABLE TO COAST TO A NEARBY EXIT WITHOUT HARMING MYSELF OR ANYONE ELSE. THE DEALER SAID THAT MY TORQUE CONVERTER 'GRENADED' AND THEN BLADE PIECES BLEW THROUGH THE ENTIRE TRANSMISSION AND WERE NOT PRESENT IN THE TRANSMISSION FLUID. I ASKED IF THIS WAS NORMAL FOR A 5 YEAR OLD CAR TO NEED ITS TRANSMISSION REPLACED. THE SERVICE REPRESENTATIVE AT FORD SAID 'HONESTLY...NO, BUT IT IS SOMETHING WE HAVE SEEN BEFORE' I THEN SAID 'YOU MEAN WITH ESCAPES?' AND THE REPRESENTATIVE SAID 'YES'. HE SAID THAT THE TRANSMISSION TECH HAS REBUILT SEVERAL TRANSMISSIONS IN THE ESCAPE THAT WERE EVEN STILL UNDER WARRANTY. IT IS A KNOWN PROBLEM YET THE COMPANY HAS NOT ISSUED A RECALL. WHAT ABOUT THE SAFETY OF THE DRIVERS? WHO WILL HOLD THEM ACCOUNTABLE?

ODI #11268657FUEL/PROPULSION SYSTEM

CAR WILL HESITATE AND ENGINE WILL DIE

ODI #11268727UNKNOWN OR OTHER

BROKEN FLYWHEEL ON 2014 FORD ESCAPE. AUTO SHOP BELIEVES THIS SHOULD OF BEEN A RECALL SINCE THE NEW FLYWHEEL HAD A COMPLETELY NEW LOOK. SO THEY BELIEVE IT WAS CHANGED DUE TO OTHERS HAVING THIS ISSUE AND DID THIS TO AVOID A RECALL.

ODI #11268778VISIBILITY/WIPER

WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE IN OFF POSITION WHILE DRIVING, STOPPED AND PARKED. CAN NOT TURN THEM OFF MANUALLY, HAVE TO SHUT THE CAR OFF TO MAKE IT STOP. THEY DOESN'T ALWAYS WORK EITHER. WIPERS GO AS SHORT AS 5 WIPES EVERY 5 SECONDS TO UP TO 30 SECONDS-MINUTE OPERATING IN THE OFF POSITION. WIPERS DO NOT ALWAYS TURN ON. WHEN TESTING TO SEE IF THEY WILL COME ON, SOMETIMES THEY DO NOT TURN ON. CONCERN FOR THEM NOT TURNING ON WHEN IT RAINS. BEEN GOING ON FOR 6 DAYS STRAIGHT. LUCKILY THERE HASN'T BEEN RAIN, YET.

ODI #11268086ENGINE

VEHICLE WAS STATIONARY. NOTICED FLUID ON A HOSE UNDER THE FRONT PASSENGER SIDE WHILE PERFORMING AN OIL CHANGE. ALSO OBSERVED THE FLUID POOLING AND DISCOLORING UNDERSIDE OF ENGINE. BROUGHT VEHICLE TO LOUISBURG FORD. SERVICE TEAM INFORMED ME THAT THE TURBO HAD FAILED AND NEEDED TO BE REPLACED. COOLANT ALSO APPEARS LOW WITHOUT EXPLANATION. JUST BOUGHT VEHICLE USED FROM LOUISBURG WITH 74,000 MILES IN FEBRUARY 2019. NOW 86,000 MILES.

ODI #11267870UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

I WAS TOLD 6 MONTHS AGO BY THE TIRE & LUBE PLACE BY THE FORD DEALERSHIP (THEY WORK WITH THE FORD DEALERSHIP) THAT IT LOOKED LIKE MY COOLANT TANK WAS POSSIBLY CRACKED, BUT WASN'T A BIG ISSUE SINCE IT STILL HELD "ENOUGH" ANTI-FREEZE. HOWEVER MY ENGINE LIGHT ENDED UP COMING ON LATER AND I FOUND OUT THAT IT WAS THE COOLANT SENSOR THAT WAS BAD. THIS IS ALREADY A RECALL WITH THE 2014 ESCAPE, BUT I KEEP GETTING TOLD THAT IS "IS NOT FOR MY VIN NUMBER!" ALSO, THE FUEL PUMP WAS BAD, SO I HAD TO REPLACE THAT AT THE EXACT SAME TIME. AND AGAIN, THAT IS ALREADY A RECALL AND I AM BEING TOLD "IT IS NOT FOR MY VIN NUMBER!"

ODI #11268018POWER TRAIN,ENGINE

WHILE DRIVING THE CAR EXHIBITS AN ENGINE HIGH HEAR AND ENTERS SAFE MODE AND RAPIDLY DECELERATING. THIS HAPPENED ONCE AND WAS DIAGNOSED BY THE DEALER AS A BAD PART FROM A PREVIOUS RECALL 17S09. IT OCCURRED AGAIN JUST RECENTLY AND WAS SUPPOSEDLY REPAIRED (COOLANT HOSE PROBLEMS) AND DID IT AGAIN IMMEDIATELY AFTER LEAVING THE DEALER SERVICE DEPARTMENT. IN BOTH CASES THE VEHICLE WAS TRAVELING AT 50 MPH ON A BUSY ROAD AND WE WERE LUCKY TO EXIT THE ROAD TO A SAFE AREA. THE ORIGINAL RECALL WAS RELATED TO ENGINE FIRES BUT THIS IS ANOTHER SAFETY HAZARD. IT IS ALSO POSSIBLE THAT THE RECALL ACTION BY FORD IS INADEQUATE TO CORRECT THE CONDITION.

ODI #11267749UNKNOWN OR OTHER,ENGINE

MY 2014 FORD ESCAPE WITH CLOSE TO 69K MILES ON IT STARTED RUNNING ROUGH, FELT AND SOUNDED LIKE IT HAD TO DO WITH TIMING IS THE VEHICLE. CHECK ENGINE LIGHT CAME ON DAYS LATER AND AROUND THE SAME TIME NOTICED LOW COOLANT ALERTS. TOPPED OFF COOLANT BUT ALSO NOTICED COOLANT WOULD BE RETURNED TO RESERVOIR WHEN REMOVING THE CAP TO REFILL. CAR CONTINUES TO RUN ROUGH SO I TAKE IT IN TO MY LOCAL MECHANIC. CODE COMES BACK SAYING IT'S A COIL PACKAGE. REPAIRS ARE MADE, CAR RUNS GREAT AND CHECK ENGINE LIGHT IS OFF. A DAY LATER THE LIGHT COMES BACK ON AND SO DOES THE LOW COOLANT WARNING. TOP OFF COOLANT AND DECIDE TO TAKE IT INTO A DEALER. I DO MY RESEARCH ONLINE AND FIND THIS IS IS QUITE A COMMON PROBLEM WITH THESE VEHICLES. DEALER TELLS ME I HAVE A COOLANT LEAK IN CYLINDER 3 MUCH LIKE OTHER REPORTS I READ. THEY CLAIM IT'S A DIFFERENT ISSUE FROM THE COOLANT RECALL FORD ISSUED. I HAVE A HARD TIME BELIEVING THIS IS THE CASE AND AM MINDBLOWN FORD DOESN'T HAVE A REMEDY FOR THIS ISSUE.

ODI #11267772ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 70 MPH, THERE WAS AN AUDIBLE NOTIFICATION STATING THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS COASTED TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE CONTACT ALSO DETECTED OIL LEAKING FROM THE VEHICLE. MAC HAIK FORD OF GEORGETOWN (7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS IN A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,375.

ODI #11266990STEERING

POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC

ODI #11266572STEERING

WHEN APPROACHING A LIGHT POWER ASSIST FAILURE ERROR APPEARED I QUICKLY REALIZED THAT STEERING WAS EXTREMELY DIFFICULT. LUCKILY I WAS CLOSE AND ABLE TO GET TO WORK. I TURNED THE CAR OFF AND BACK ON AND THE POWER STEERING RETURNED. 2 WEEKS LATER IT HAPPENED AGAIN WHILE TURNING INTO A PARKING LOT. LUCKILY HAPPENED AT SLOW SPEED. I MADE AN APPOINTMENT TO TAKE IT IN TO MY FORD DEALER. ON THE WAY TO THE APPOINTMENT THE STEERING WENT OUT TWICE. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT A FEW HOURS AFTER DROPPING THE CAR OFF INFORMING ME THAT THE ERROR APPEARED WHEN THEY PULLED IT IN AND THAT THE RACK AND PINION NEEDED REPLACED. HAD TO GET A LOAN TO PAY FOR THE $2,000 REPAIR. READING COMPLAINTS IT SEEMS LIKE THERE SHOULD BE A RECALL. THE VEHICLE ONLY HAS 40,740 MILES. NO ISSUES SINCE REPAIR ON 9/19/2019

ODI #11266413FUEL/PROPULSION SYSTEM

THE VEHICLE INTERMENTANTLY WILL STALL INSTANTLY LIKE IT RUNS OUT OF GAS AND THAN YOU PULLOVER STOP AND PUT IT IN PARK AND IT STARTS RIGHT UP, I TOOK IT TO A MECHANIC AND THEY CANNOT FIND ANYTHING WRONG WITH IT! I SEEN THERE WERE RECALLS FOR 2014 FORD ESCAPES WITH THIS PROBLEM OF JUST STALLING FOR NO REASON WITH A COUPLE DIFFERENT REMEDIES REPAIRED BY FORD AND I CALLED FORD MOTOR COMPANY AND THEY SAID MY VIN DID NOT MATCH FOR THE RECALL. I DON'T UNDERSTAND WHY, IF I HAVE THE EXACT YEAR ESCAPE THE RECALL WAS FOR WHY THEY WILL NOT REPAIR OR REPLACE THE PART THE RECALL STATES IS THE PROBLEM. DO YOU HAVE TO HAVE A ACCIDENT/INJURIES OR DEATH DUE TO THIS PROBLEM BEFORE THEY WILL DO ANYTHING?

ODI #11265622LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO GUS MACHADO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, (305) 238-9211) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE DOOR LATCH. THE INITIAL REPAIR TOOK PLACE IN JANUARY OF 2018 AND RECURRED ON OCTOBER 1, 2019. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT SINCE THE RECALL REPAIR WAS ALREADY PERFORMED ONCE, THEY WOULD NOT REPAIR IT AGAIN AT NO COST TO THE CONTACT. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 42,000.

ODI #11265548POWER TRAIN

WHILE SHIFTING THE TRANSMISSION FROM DRIVE TO PARK THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DID DEGRADE OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION DID ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION WAS IN REVERSE. THERE WAS NO WARNING MESSAGE OR AUDIBLE CHIME. THE VEHICLE HAD TO BE TOWED ON FLAT BED. THE BUSHING DEGRADED TO THE POINT WHERE IT FELL OUT OF THE CABLE HOUSING. DOCUMENTS ARE AVAILABLE UPON REQUEST.

ODI #11258865STEERING

ON AUGUST 23RD, 2019, I WAS DRIVING BACK FROM A 240 MILE ROUND TRIP AND WAS CAUGHT IN A SEVERE THUNDERSTORM. AS I WAS PULLING INOT A PARKING LOT TO WAIT OUT THE STORM, MY POWER STEERING FAILED. AFTER 10 MINUTES IT CAME BACK AND I WAS ABLE TO MAKE IT HOME. I TOOK IT TO A SERVICE STATION THE NEXT MORNING AND NO ERROR CODES SHOWED UP. ON AUGUST 30TH AFTER MAKING THE SAME ROUND TRIP, I AGAIN LOST MY POWER STEERING NEAR MY HOME. IT FAILED TO COME BACK. I HAD THE CAR TOWED TO A LOCAL SHOP. THEY DETERMINED IT WAS A FAILURE IDENTICAL TO THE ACTIVE RECALL IN THE MODEL YEAR PRIOR TO MINE AND IT NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED AN INTERNAL FAULT IN THE POWER STEERING RACK WHICH WILL NEED TO BE REPLACED. THANKFULLY THE STEERING FAILURES HAPPENED WHEN I WAS EITHER IN THE PROCESS OF PARKING OR ALREADY PARKED.

ODI #11258344POWER TRAIN,ENGINE

TRANSMISSION WOULD NOT GO INTO GEAR CAR WOULD NOT GO FORWARDS.

ODI #11258441POWER TRAIN,SEAT BELTS

SEAT BELT WILL NOT RETRACK, PULL FACE, WILL NO GRAB IT, PULL ALL WAY OUT AND WILL NOT RATCH TO STOP YOU FROM MOVING, I WILL NOT CRASH CAR TO SEE IF WILL KEEP ME IN SEAT AND OUT OF WIMDOW, I FILL IF I DID, IT WOILD NOT WORK, POWER TRAIN MAKE A WINING SOUND, MY NEED OIL

ODI #11258456ENGINE

I HAVE ALREADY FILED A COMPLAINT REGARDING THE COOLANT LIGHT SENSOR THAT KEPT COMING ON WHEN THERE WAS COOLANT IN THE CAR. LESS THAN ONE WEEK AFTER PAYING TO HAVE THE SENSOR REPLACED, MY ENGINE LIGHT CAME ON FOR A CYLINDER 2 MISFIRE. SO NOW I AM BEING TOLD THIS IS A CRACKED HEAD GASKET. I HAVE OWNED THIS CAR FOR ONE MONTH AND IT HAS LESS THAN 100,000 MILES. THIS IS THE EXACT PROBLEM LISTED IN THE FORD RECALL 17S09 AND THIS VEHICLE WAS MADE AT THE PLANT ASSOCIATED WITH THE RECALL DURING THE TIMEFRAME. THE EXPENSE OF THIS REPAIR NEEDS TO BE PAID FOR BY FORD. IT IS EXPENSIVE AND NOW MY CAR IS NOT SAFE TO DRIVE.

ODI #11258461POWER TRAIN

WHILE AT A STOP LIGHT, I WENT TO DRIVE WHEN THE LIGHT TURNED GREEN AND MY CAR WOULDN'T MOVE AFTER PRESSING DOWN ON THE GAS. THE RPMS DIDN'T GO UP AND THE CAR JUST SAT THERE WITH NO WARNING THAT THERE WAS AN ISSUE. I PUT THE CAR INTO PARK TO SWITCH GEARS BACK TO DRIVE AGAIN TO TRY AND GO AND THE CAR JERKED FORWARD AND THEN THE RPMS WENT UP AND STALLED A COUPLE OF TIMES AS I TRIED TO MAKE IT TO THE NEXT PARKING LOT. I PUT THE CAR IN PARK AND TURNED THE CAR OFF BECAUSE I THOUGHT MAYBE THERE WAS A SYSTEM GLITCH SIMILAR TO A RECENT RECALL ON MY VEHICLE. AFTER ABOUT TEN MINUTES I TRIED AGAIN TO DRIVE IT AND THE CAR STARTED UP OKAY STILL WITH NO WARNING SIGNALS REGISTERING. DRIVING AFTER LESS THAN FIVE MINUTES THE CAR WOULDN'T CONTINUE DRIVING WHILE IN FORWARD MOTION AS I WAS PRESSING DOWN ON THE GAS DOWN THE STREET. I PUMPED THE GAS PEDAL MULTIPLE TIMES WITH NO SUCCESS OF BEING ABLE TO CONTINUE TO DRIVE AS THE CAR STARTED TO STOP IN THE MIDDLE OF TRAFFIC, SO I PROCEEDED TO TURN ON MY HAZARD LIGHTS AND TRY TO MAKE IT TO THE NEXT PARKING LOT AGAIN AS IT WAS SLOWLY STARTING AND STOPPING WHILE IN DRIVE JERKING FORWARD. THE CAR MADE IT THROUGH ANOTHER LIGHT AND THEN STARTED TO STALL AGAIN SO I TRIED TO CONTINUE TO FIND MY WAY TO THE PARKING LOT IN THE MALL AND OUT OF TRAFFIC. THE SIGNAL FOR TRANSMISSION WARNING APPEARED NOW AND I TRIED TO CONTINUE TO PRESS THE ACCELERATOR BUT THE CAR WOULDN'T MOVE BARELY BUT WAS ABLE TO PARK TO GET MY CAR TOWED TO THE DEALERSHIP BECAUSE I KNEW IT WAS NO LONGER SAFE TO TRY AND CONTINUE DRIVING THE CAR.

ODI #11258007POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED MOVING AND ROLLED BACKWARDS TOWARDS A BUSY INTERSECTION. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO SANDS FORD OF POTTSVILLE (1456 ROUTE 61 S, POTTSVILLE, PA 17901, (570) 622-1991) AT THE SUGGESTION OF THE MANUFACTURER. THE CONTACT WAS INFORMED THAT SINCE THE EXTENDED WARRANTY WAS EXPIRED, THE DEALER COULD NOT HELP WITH THE REPAIRS. THE FAILURE MILEAGE WAS 100,232.

ODI #11257677ENGINE

IN LINE AT A FAST FOOD DRIVE THROUGH, CHECK ENGINE LIGHT AND TEMPERATURE GAUGE CAME ON. SHUT VEHICLE DOWN AND THEN DROVE TO THE DEALERSHIP, HAD A CYLINDER 3 MISFIRE AND LOW COOLANT. AFTER NUMEROUS TESTS I AM TOLD THAT MY ENGINE IS CONSUMING COOLANT AND THAT IT WILL NEED TO REPLACED.I WAS ALSO TOLD THAT THIS IS A COMMON AND KNOWN ISSUE AMONG MY VEHICLE/ENGINE TYPE YET NO RECALL HAS BEEN ISSUED.

ODI #11257717POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION HAD TO TURN THE IGNITION FROM START TO OFF SEVERAL TIMES BEFORE THE VEHICLE STARTED. ONCE THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THEY WERE ABLE TO GAIN CONTROL AND TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO TOM WOOD FORD (3130 96TH STREET, INDIANAPOLIS, IN 46240, 888-714-6941) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. *TT THE CONSUMER STATED THE VEHICLE WENT INTO LIMP MODE ONCE AGAIN ON 10/6/19. *TR

ODI #11257528EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

THE CAR KEEP GIVING ME A MESSAGE THAT IS OVERHEATING, THEN THE AC START BLOWING HOT AIR BUT THE CAR IS NOT HOT. WITHIN 3 MINUTES THE MESSAGING AWAY THE AC START WORKING LIKE NOTHING HAPPENED. ALSO THE TRANSMISSION SEEMS NOT TO CHANGE AT ALL WHEN THIS IS HAPPENING TO THE CAR.

ODI #11256916POWER TRAIN

TRANSMISSION. THE TRANSMISSION IN THIS VEHICLE DIES AT AROUND 70,000 MILES. THIS IS A KNOWN DEFECT AND FORD HAS NOT YET ISSUED A RECALL. MY DAUGHTER ALMOST GOT INTO AN ACCIDENT DUE TO THE TRANSMISSION FAILING. IT IS REPREHENSIBLE THAT FORD IS ALLOWING THIS TO GO WITHOUT A RECALL. THEY ARE PUTTING PEOPLES LIFE AT RISK DUE TO GREED

ODI #11256313POWER TRAIN

I WAS DRIVING ON THE EXPRESSWAY AND MY CAR STARTED TO SLOW DOWN. I ASSUMED IT WAS GAS BECAUSE MY TANK WAS LOW. I PUT GAVE IN MY CAR AND MY CAR DID NOT START UNTIL 2 TRIES. WHEN IT CAME ON THE TRANSMISSION LIGHT CAME ON AND MY CAR STARTED MAKEING A VERY LOUD WEIRD NOISE. I'VE ONLY HAD THE CAR TWICE AND THIS HAVE ALREADY HAPPENED TO ME TWICE

ODI #11256368VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.

ODI #11256206POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT MOVED FORWARD TWO INCHES AND BACK TWO INCHES WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 31,170.

ODI #11255807ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW COOLANT WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE DISPLAYED AN OVERHEATING MESSAGE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE COOLANT LINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT WAS LOW IN THE VEHICLE AND WAS BURNING ETERNALLY; HOWEVER, THERE WAS NO LEAK. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

ODI #11254383POWER TRAIN,ENGINE

THE VEHICLE WAS STATIONARY AND HAD NOT BEEN DRIVEN FOR MORE THAN 3 HOURS. I PUSHED THE REMOTE START AND THE CAR STARTED, BUT IT SHUT OFF ALMOST IMMEDIATELY. THE SHUT DOWN WAS DUE TO OVERHEATING. THE ENGINE WAS COOL AND THE COOLANT WAS TEPID AT BEST. THIS IS NOT AN OVERHEATING ISSUE. THE CAR WILL NOT RUN ON MORE THAN 2 CYLINDERS. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE RECALL FOR THE COOLANT SENSOR. THE CAR HAD TO BE TOWED TO THE DEALER WHERE I WAS CHARGED TO DIAGNOSE THE ISSUE. THIS SHOULD BE NO CHARGE SINCE IT WAS RECALLED FOR THE OVERHEATING ISSUE. THIS OVERHEATING HAS CAUSED MY TRANSMISSION AND TORQUE CONVERTER TO FAIL AS WELL. THE COST OF THE TRANSMISSION SHOULD BE REIMBURSED BY FORD SINCE THEY HAVE KNOW ABOUT THE OVERHEATING ISSUE FOR A LONG TIME NOW.

ODI #11254080ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WHILE THE VEHICLE WAS HOT. THE CONTACT MENTIONED THAT THE INDICATOR DID NOT ILLUMINATE WHILE THE VEHICLE WAS COOL. THERE WERE ALSO OTHER MULTIPLE UNKNOWN INDICATORS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAYVILLE FORD (5686 SUNRISE HWY, SAYVILLE, NY 11782, (855) 561-1191) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,620.

ODI #11253938POWER TRAIN

TRANSMISSION FAILED AND EXTENDED WARRANTY REPLACED THE TRANSMISSION, THE CURRENT TRANSMISSION FAILED WITHOUT WARNINGTO THE OPERATOR WHILE DRIVING AT 45 MILES AN HOUR IN MODERATE TRAFFIC, LOSS OF LIFE WAS JUST NARROWLY AVOIDED DUE TO UNCOMING TRAFFIC. DOES SOMEONE GAVE TO BE DESEASED IN A CAR ACCIDENT BEFORE THIS IS FIXED ON THESE VEHICLES.

ODI #11254019FUEL/PROPULSION SYSTEM

TAKATA RECALL WHILE I WAS DRIVING ON 95 MY CAR STARTED TO MAKE A WHINING NOISE AND STALLED OUT ON THE SHOULDER OF 95. WHEN TRYING TO START THE VEHICLE BACK UP. YOU CAN TELL THE WHINING NOISE WAS COMING FROM THE GAS TANK. I TOOK IT TO THE FORD DEALERSHIP BUT THEY ARE TELLING ME THERE IS NOTHING WRONG. IT HAPPENED TWO MORE TIMES AFTER AND SINCE I HAVE STOPPED DRIVING IT UNTIL I CAN FIND OUT WHAT IS WRONG WITH IT

ODI #11253779STEERINGCRASH

LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.

ODI #11253397STRUCTURE

ON DEC 31, 2018 OUR 2014 FORD ESCAPE HAD RECALL 16S30 COMPLETED AT RICHMOND FORD WEST IN GLEN ALLEN VA. KIT CJ5Z54264A26A, TO INCLUDE 4 DOOR LATCHES WAS USED TO REPLACE THE ORIGINAL 4 DOOR LATCHES ON THE RECALL INVOICE S212041. THE DEALERSHIP DOCUMENTED THE RECALL REPAIR AS 1.4 HOURS TO GET INSIDE THE DOORS AND PERFORM THE WARRANTY SERVICE. WE WERE NOT CHARGED FOR THE RECALL REPAIR. PRIOR TO THIS REPLACEMENT, AND AS SOLE OWNERS OF THE 2014 ESCAPE, WE HAD NOT HAD AN ISSUE WITH DOOR LATCH FAILURE. ON AUG 31, 2019 IN OXNARD, CA WE EXPERIENCED A DOOR LATCH FAILURE ON THE DRIVER SIDE REAR DOOR; IT UNEXPECTEDLY OPENED WHEN WE PARKED. WE WERE NOT ABLE TO CLOSE, LATCH OR SECURE THE DOOR. THE CAR DOOR ALERT SYSTEM INDICATED A DOOR WAS OPEN. WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT WOULD JUST BOUNCE BACK OPEN. WE REFERRED TO THE OWNER'S MANUAL FOR A QUICK FIX AND FOLLOWED THE MANUAL LOCK INSTRUCTIONS AND IT DID NOT WORK. WE SECURED THE DOOR BY ATTACHING A BUNGEE CORD TO THE OTHER REAR DOOR AND DROVE TO A DEALERSHIP. ON SEPTEMBER 3, 2019 AT SIMI VALLEY FORD IN SIMI VALLEY, CA THE SERVICE DEPARTMENT DIAGNOSED A DOOR LATCH FAILURE FOR THE REAR DRIVER SIDE DOOR AND RECOMMENDED A REPLACEMENT AT A CHARGE OF APPROXIMATELY $325. WE WERE INFORMED THE RECALL REPAIR HAD BEEN CLOSED OUT ON DECEMBER 31, 2018 BY RICHMOND VALLEY FORD. WE WERE TOLD THE REPLACEMENT PART IS NOT UNDER WARRANTY BECAUSE WE HAD EXCEEDED THE 12,000 MILE (OR 12 MONTH) THRESHOLD FOR REPAIRS UNDER WARRANTY. WE DO NOT BELIEVE THE DOOR LATCH IS A MILEAGE DEPENDENT REPAIR AND WE BELIEVE WE SHOULD BE COVERED UNDER THE ORIGINAL RECALL. WE ARE REPORTING THAT IT APPEARS THE RECALL REPAIR HAS ITSELF FAILED. THE FAILURE OF THIS PART CAN LEAD TO DEVASTATING CIRCUMSTANCES IN A SCENARIO OF A PASSENGER POSSIBLY FALLING OUT OF THE VEHICLE. PLEASE INVESTIGATE TO DETERMINE IF THE REPAIR OF THE RECALL HAS ALSO FAILED.

ODI #11253387STEERING

THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.

ODI #11253107POWER TRAIN

THE TRANSMISSION QUIT AT 109,000 MILES. I WAS STOPPED AT A RED LIGHT AND WHEN I STARTED TO GO THE VEHICLE ROLLED BACK IN STEAD OF MOVING FORWARD. AFTER LETTING IT SIT FOR A MOMENT I WAS ABLE TO GET IT TO MOVE BY REVVING THE ENGINE. I BARELY MADE IT TO THE SAFETY OF A PARKING LOT. THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THIS AND I AM FACING A $3500.00 REPAIR BILL ON SOMETHING THAT FORD IS WELL AWARE OF AND REFUSES TO FIX. THEY RECALLED MY VEHICLE FOR DOOR LATCHES, BUT NOT A POWER TRAIN ISSUE THAT COULD GET SOMEONE KILLED.

ODI #11253146ENGINE

FORD 1.6L ECO-BOOST FAILURE. FORD KNOWS ABOUT THIS (NOT MINE, BUT THE ONGOING PROBLEMS). MY CAR HAS ONLY 74K MILES AND GREAT MAINTENANCE. THE VEHICLE OVERHEATED FOR A MOMENT. 2 WEEKS LATER, COOLANT FROM EXHAUST, BLOWN HEAD GASKET, WARPED HEAD. THIS IS A KNOWN PROBLEM WITH THE FORD 1.6L ECO-BOOST TURBO. FORD DUMPED THE ENGINE. OTHER COUNTRIES HAVE FORCED RECALLS (UK). THE NHTSA SHOULD DO THE SAME. THE SITUATION IS DRAMATIC AND CAN CAUSE MAJOR COLLISIONS.

ODI #11252957POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT SHIFTED INTO DRIVE, THE GEAR BECAME STUCK IN REVERSE. WHEN THE GEAR WAS PLACED BACK INTO PARK, IT SEIZED. THE VEHICLE HAD TO BE TURNED OFF AFTER UNPLUGGING THE BATTERY. THE VEHICLE WAS PURCHASED TWO MONTHS AGO. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO NTB WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE WAS DISCONNECTED DUE TO BUSHING FAILURE. THE REPAIR WOULD COST $500. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT NTB UNTIL FORD DETERMINED THE NEXT STEPS. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE AND THAT NHTSA WOULD BE ABLE TO ISSUE A RECALL ON THE VEHICLE. A CASE WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO PROVIDE A CASE NUMBER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,500.

ODI #11252734ENGINE

THE CAR WAS STATIONARY. RECALL ISSUE WITH THE COOLANT RESERVOIR. BROKE TWICE AND COVERED BUT THIRD TIME NO WARNING. ENGINE NOW IS CRACKED DUE TO THE LACK OF COOLANT. I HAVE A COOLANT INTRUSION IN THE MOTOR AND IT NEEDS TO BE REPLACED. FORD WON'T COVER IT BECAUSE THE RECALL WARRANTY HAS EXPIRED PER THE DEALER AND THEIR CUSTOMER SERVICE NUMBER.

ODI #11252779POWER TRAIN

PUTTING VEHICLE IN PARK SHIFTER CABLE CAME OF TRANSMISSION SAYS VEHICLE IS IN NEUTRAL WHILE SHIFTER IS IN PARK TRANSMISSION IS ACTUALLY IN NEUTRAL HAPPENED IN DRIVEWAY

ODI #11252679STRUCTURE

THE DRIVER SIDE REAR DOOR LATCH BROKE, WHICH WOULD NOT ALLOW THE DOOR TO CLOSE, POSING A SAFETY HAZARD TO THE OCCUPANTS INSIDE THE VEHICLE. THE VEHICLE WAS STATIONARY AND AS I LOADED A BAG IN THE BACKSEAT AND CLOSED THE DOOR TO LEAVE ONE DAY, IT DID NOT CLOSE.

ODI #11252004ENGINE

ON 1/17/18 MILEAGE 47120 I BROUGHT THE VEHICLE TO OUR LOCAL FORD DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY DUE TO RECALL 17S09. HOWEVER, ON 8/5/2019 MILEAGE 62,500 THE VEHICLE WAS RUNNING ROUGH AND THE CHECK ENGINE LIGHT CAME ON. LONG STORY SHORT, THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER WHERE THEY DETERMINED THE VEHICLE HAD A CRACKED CYLINDER, THE EXACT SAME CONDITION THAT 17S09 WAS SUPPOSED TO FIX. WHILE I DID NOT SUFFER A SAFETY INCIDENT IN THIS CASE, MY CONCERN IS THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY UNDER THE ORIGINAL RECALL, AND THUS THERE MAY STILL BE A SAFETY ISSUE THAT MAY AFFECT OTHERS.

ODI #11246632ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). PRIME FORD SACO (LOCATED AT 857 PORTLAND RD, SACO, ME 04072, (207) 282-0300) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

ODI #11246419POWER TRAIN

WHILE DRIVING THE CAR WAS MAKING A HIGH PITCHED WHINE. THEN AFTER TURNING CORNER, IT SHIFTED/SLIPED, THEN NO DRIVE AT ALL. MADE IT TO SIDE STREET, WHERE CAR DID NOT HAVE ANY REVERSE OR DRIVE. ALSO, NO WARNING LIGHTS, AND STILL NO LIGHTS TO INDICATE THAT SOMETHING IS CURRENTLY WRONG WITH CAR.

ODI #11246447ENGINE

VEHICLE NEEDS "NEW ENGINE" AS DIAGNOSED BY TAPPER FORD DEALERSHIP, PAW PAW MI. WAS TOLD THE "BLOCK" WAS BAD AFTER "COOLANT LEAKED INTO ENGINE" FROM HEAD GASKET CRACKED. THIS VEHICLE HAS A RECALL STATING "LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD MAY CAUSE THE CYLINDER HEAD TO CRACK". THIS VEHICLE WAS AT STAND STILL IN TRAFFIC JAM ON HIGHWAY7/25/19 WARNING SOUNDS AND MESSAGE APPEARED ON DASHBOARD OF VEHICLE STATING TO PULL OVER DUE TO ENGINE OVERHEATING. VEHICLE WAS DRIVEN 1 MORE MILE TO HIGHWAY EXIT, PULLED INTO GAS STATION AT EXIT, HOOD OPENED TO SHOW NO COOLANT PRESENT IN TANK. VEHICLE ALLOWED TO COOL FOR 30MIN, PLACED APPROPRIATE AMOUNT OF ORANGE COOLANT IN TANK AS INSTRUCTED TO BY MANUAL AND DROVE CARE ANOTHER HOUR WITHOUT ISSUE. NEXT MORNING COOLANT TANK CHECKED AND NOTED NO COOLANT PRESENT, AGAIN PLACED APPROPRIATE AMOUNT IN TANK AS MANUAL STATES, DROVE VEHICLE ANOTHER HOUR. COOLANT LEVEL CHECKED FOR NEXT FEW DAYS AND HAD NO ISSUE. COOLANT LEVEL CHECK PRIOR TO DRIVING VEHICLE HOME FROM NORTHERN MICHIGAN, AGAIN NONE PRESENT IN TANK, AGAIN ADDED APPROPRIATE AMOUNT OF COOLANT, DROVE HOME APPROX. 350MILES WITHOUT ISSUE. NEXT MORNING (SUNDAY, AUGUST 4TH, 2019) STARTED SUV, ENTIRE VEHICLE WAS SHAKING, LARGE AMOUNT OF WHITE THICK EXHAUST PRESENT, SWEET SMELLING. VEHICLE BROUGHT TO LOCAL MECHANIC, STATED HEAD GASKET NEEDED REPLACED AND STATED A RECALL WAS OUT FOR AN ISSUE WITH A SENSOR THAT COULD MALFUNCTION AND CAUSE THIS DAMAGE. VEHICLE WAS TOWED TO TAPPER FORD DEALERSHIP IN PAW, PAW MI FOR FURTHER EVALUATION. THIS DEALERSHIP TOLD US THAT AN ENTIRE NEW ENGINE WAS NEEDED AND WOULD NOT BE COVERED BY FORD. THE PROBLEMS WITH THE ENGINE OF THIS VEHICLE IS DUE TO THE RECALL STATED ABOVE. HOW CAN FORD REFUSE TO FIX THIS PROBLEM AT A COST TO THEM? WAS GIVEN A PHONE QUOTE OF "$8,000.00" FOR THE NEW ENGINE. I DO HAVE A VIDEO OF THE WHITE THICK EXHAUST.

ODI #11246496ENGINE

I PURCHASED 2014 FORD ESCAPE SE WITH BRANDED TITLE FROM CAR AUCTION. AFTER RECEIVING CAR FROM TOW TRUCK, I STARTED CAR ON MY DRIVE, FEW MINUTES LATER VISIBLE SMOKE START COMING FROM THE ENGINE, AND I ALSO NOTICED OVERHEAT FROM ENGINE. I STOP THE ENGINE. NEXT DAY I STARTED CAR, AND EXPERIENCED SAME PROBLEM. I CONTACTED TWO RIVERS FORD - MT JULIET, TN. FORD SERVICE DEPARTMENT ASKED ME TO BRING CAR IN THEIR SERVICE. THEY CHECKED CAR, AND COMMUNICATED FORD MOTOR AND FORD LEGAL SERVICE WHETHER TO FULL FILL RECALL PROCEDURES FOR BRANDED TITLE CAR. AFTER 20 DAYS, THEY CALLED ME. THEIR DECISION IS NOT TO FULFILL RECALL. THEY SAID FORD WARRANTIES NOT COVER BRANDED TITLE CARS. CAR IS NOT SAFE TO DRIVE. AND MY CAR PROBLEM SEEMS PRIMARY RELATED TO RECALL ISSUE. ENGINE OBVIOUSLY EXPERIENCED OVERHEAT BEFORE SINCE PLASTICS OVER THE ENGINE WAS MELTED.

ODI #11245982POWER TRAIN

CAR STALLING, CUTTING OUT, MISSING A GEAR AND SHIFTING VERY HARD, WHILE DRIVING. THIS WENT ON FOR A WHILE BEFORE THE CHECK ENGINE LIGHT CAME ONE. DEALERSHIP HAD TO REPLACE COOLANT BYPASS SOLENOID, SAID IT WAS RECALLED ON VEHICLES LIKE MINE BUT MY VIN DIDN'T SHOW A RECALL EVEN THOUGH THE ENGINE, YEAR, MAKE, MODEL, BUILD DATE, BUILD LOCATION WERE ALL IDENTICAL TO THE RECALL. VEHICLE STILL SHIFTED VERY HARD, LIKE IT WAS MISSING A GEAR, ADVISED BY DEALERSHIP TO HAVE TRANSMISSION REBUILT. SPENT JUST UNDER $4,000 TO HAVE BOTH REPAIRS DONE. HAD REPAIR COMPLETED IN AUGUST 2019 AFTER DEALING WITH THE ISSUES FOR NEARLY A YEAR AND BEING TOLD THAT WAS JUST THE WAY THE CAR DROVE BECAUSE OF THE TURBO CHARGED ENGINE. NO CODES EVER POPULATED SO WAS TOLD EVERYTHING WAS AS IT SHOULD BE. ONLY WHEN THE CHECK ENGINE LIGHT CAME ON, WOULD THEY EVEN ACKNOWLEDGE THAT THERE WAS AN ISSUE AND EVEN THEN TRIED TO SAY IT WAS JUST THE SOLENOID AS NO CODES WERE COMING UP FOR THE TRANSMISSION ISSUE THAT HAD BEEN GOING ON FOR YEARS! I'VE BEEN TOLD FORD KNOWS ABOUT THE TRANSMISSION ISSUE AND HAS THE CODE CLEARED OUT WITH THEIR SOFTWARE SO IT NEVER SHOWS WHEN TAKEN IN FOR SERVICE. NOT SURE IF THAT'S TRUE OR NOT BUT STILL FRUSTRATING TO HAVE SO MANY ISSUES WITH A CAR THAT'S NOT THAT OLD.

ODI #11245767ENGINE

COOLANT CONSTANTLY LEAKING AND ENGINE GETTING VERY HOT, CURRENTLY PUTTING COOLANT IN DAILY

ODI #11245865UNKNOWN OR OTHER

THE VEHICLE STARTED TO SLOW DOWN AND BECAME HOT QUICKLY. A WARNING WAS SEEN ON THE DASH THAT VEHICLE WAS REDUCING POWER. WITHIN A SHORT TIME (LESS THAN A MILE) A WARNING STATED: "PULL TO SAFETY AND STOP DRIVING". THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO SCHEDULE. WHEN I GOOGLED SIMILAR SITUATIONS I CAME UPON A RECALL THAT LISTED EXACTLY WHAT TOOK PLACE. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2017/03/29/FORD-ISSUES-THREE-SAFETY-RECALLS-AND-ONE-SAFETY-COMPLIANCE-RECAL.HTML MY VEHICLE WAS MANUFACTURED IN LOUISVILLE KY DURING THAT THE TIME PERIOD LISTED (JULY 2014) AND HAS THE SAME ENGINE NOTED IN THE ARTICLE. I BELIEVE THAT MY VEHICLE WOULD HAVE CAUGHT FIRE, IT WAS THAT HOT. AFTER IT WAS TOWED TO A FORD DEALER, WE WERE TOLD THAT THE COOLANT HOSE AND BOTTLE CRACKED BUT THAT IT WAS NOT COVERED UNDER THIS RECALL. (MY VIN WAS NOT INCLUDED) IT SEEMS THAT MY CAR IS AFFECTED BY THE RECALL BECAUSE OF THE SYMPTOMS OF WHAT HAPPENED. IT WAS IN PERFECT ORDER BEFORE THIS.

ODI #11245419POWER TRAIN

THE TRANSMISSION HAS COMPLETELY GONE OUT AT ONLY 88,000 MILES WITH NO WARNING. IN OUR CASE IT WAS ON THE INTERSTATE IN THE MIDDLE OF TRAFFIC. I WOULD CONSIDER IT AN UNFORTUNATE INSTANCE BUT WHEN GETTING QUOTES THE REPLACEMENT IS NEAR 6000 GRAND FOR A NEW TRANSMISSION WHICH IS A PROHIBITIVE AMOUNT FOR A FAIRLY NEW VEHICLE AND AN "AFFORDABLE" ONE AT THAT. AFTER DOING RESEARCH ONLINE THIS SEEMS TO BE A LARGE ISSUE WITH HUNDREDS OF POSTS FOUND THAT THEY HAVE THE EXACT SAME ISSUES AROUND THE EXACT SAME TIME. THEIR FORD ESCAPES TRANSMISSION GIVES OUT AROUND 75 TO 100K MILES. I BELIEVE THIS IS AN ISSUE BECAUSE THAT IS A VERY SHORT TIME FRAME FOR A TRANSMISSION TO COMPLETELY GIVE OUT THAT FORD IS REFUSING TO ACKNOWLEDGE EVEN THOUGH 100S IF NOT 1000S OF PEOPLE HAVE THE SAME ISSUE. THE ISSUE OF FAILING TRANSMISSIONS IS NOT ISOLATED TO A FEW INSTANCES, AND IN A MAJORITY OF CASES FAILS JUST AFTER (WITHIN 10 -20K MILES ) THE TRANSMISSION WARRANTY EXPIRES AND SEEMS TO BE A PATTERN.

ODI #11245577ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT. THE COOLANT SENSOR WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.

ODI #11245146SEAT BELTS

MY SEAT BELT BUCKLES IN THE BACK SEAT ARE HARD TO BUCKLE SOMETIMES WONT BUCKLE AND A FEW TIMES THE LOCKING MECHANISM DISENGAGES AND THE SEAT BELT WILL UNFASTEN WHILE IN USE. THE SEAT BELT HAS COME UNFASTENED THREE TIMES WHILE DRIVING SINCE MARCH 2019

ODI #11245150VEHICLE SPEED CONTROL,ENGINE

TRANSMISSION HAS A HARD SHIFT FROM TIME TO TIME MAKING IT FEEL LIKE THE ENGINE IS JUST GOING TO FALL OUT. IT DOES NOT HAPPEN DURING A SPECIFIC OCCURRENCE BUT IT SEEMS AS IF THE TRANSMISSION IS DELAYED GOING GEAR TO GEAR WETHER IT BE FROM PARK TO REVERSE TO DRIVE, OR FROM GEARS 1-5

ODI #11245247ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612), BUT THEY DID NOT HAVE ANY APPOINTMENTS AVAILABLE FOR TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW SPARK PLUG AND COIL WERE NEEDED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,726.

ODI #11244982POWER TRAIN,ENGINE

MY CAR COOLANT IS ALWAYS LEAKING HAVE TO FILL OUT AND FIX MOST OF THE TIME. THE TRANSMISSION WAS SUDDENLY FAILED EVEN ONLY 80000K MILEAGE AND SERVICE CENTER FOR REPLACEMENT COST IS $6000.THAT'S REALLY RIDICULOUS.

ODI #11245021WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE AT SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 729-3501), THE DEALER DIAGNOSED THAT ALL 20 LUG NUTS WERE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE WARRANTY FAILED TO COVER THE REPAIRS. THE FAILURE MILEAGE WAS 26,000.

ODI #11244430SERVICE BRAKES

VACUUM PUMP FAILED ON THE ENGINE CAUSING THE BRAKES BOOSTER TO FAIL INSTANTLY. LOST ALL BRAKE ASSIST AND HAD TO USE BOTH FEET WITH ALL THE PRESSURE I COULD MUSTER TO SAFELY STOP THE VEHICLE. VEHICLE IS OUT OF WARRANTY FOR ATTACHING PARTS, SEARCHED FOR PARTS. PARTS REQUIRED ARE VACUUM PUMP AND PUMP DRIVE COUPLING, COUPLER WAS SHEERED OFF CAUSING DAMAGE TO CAMSHAFT INTERNALLY. SEARCHED FOR PARTS CALL 5 DEALERS NATIONWIDE AND THEY ARE OUT OF STOCK, SEARCHED ALL OVER THE INTERNET. NO PARTS AVAILABLE IN THE WORLD. LOCAL FORD DEALER HAS 4 CARS IN SHOP WAITING ON PUMPS, PARTS WON'T ARRIVE FOR 30 DAYS. CALLED ANOTHER DEALER IN THE MIDWEST THAT SHOWED PARTS AVAILABILITY(6) ALL THOSE PUMPS ARE FOR ON-GOING REPAIRS IN SHOP AND NONE OF THEM ARE FOR SALE. THIS PUMP FAILURE IS DEADLY, DANGEROUS AND NOT BEING ADDRESS BY THE MANUFACTURER. PLUS EVEN TO REPAIR WITHIN 30 TO 45 DAYS I HAD TO USE A SALVAGE PART (I MAY HAVE BOUGHT THE ONLY ONE IN THE NATION) CALLED 12 SALVAGE YARDS AND THEY ARE OUT OF STOCK AS WELL. YOU CAN BE DRIVING ALONG AND THEN BAM. YOUR BRAKE ASSIST BOOST WILL BE GONE AND YOU DO NOT KNOW IT. LUCKILY I WAS ABLE TO GET THE VEHICLE SAFELY STOPPED. PART NUMBER IS BB5Z-2A451-C AND OTHER SIMILAR FORD VEHICLES AND EXPERIENCING THIS ISSUE WITH THE 2.0L ENGINE. THANK YOU.

ODI #11244443POWER TRAIN,SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SELLERS-SEXTON FORD LINCOLN MAZDA (LOCATED AT 341 VFW MEMORIAL DR, ST ROBERT, MO 65584, (573) 336-2000) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS DIAGNOSED AGAIN AND IT WAS DETERMINED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

ODI #11244108ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, "ENGINE OVERHEATING' DISPLAYED ON THE INSTRUMENT PANEL, ALTHOUGH THE ENGINE HAD NOT WARMED UP AND THE VEHICLE SPEED WOULD NOT EXCEED 5 MPH. THE VEHICLE WAS TOWED TO LONG LEWIS FORD (2091 ALABAMA 14, PRATVILLE, AL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,999.

ODI #11244302POWER TRAIN

TRANSMISSION GOING OUT AFTER ONLY 77000, 5 YEAR OLD VEHICLE.. FOR SEVERAL YEARS THE VEHICLE WILL NOT ACCEL THE WAY IT IS SUPPOSED TO, NEARLY CAUSING OTHER CARS TO REAR END ME. WAS TOLD THIS IS NORMAL HOW THEY RUN; OTHER VEHICLES FROM FORD HAS THIS EXACT ISSUE FROM THE EXACT SAME EQUIPMENT, ,BUT THE ESCAPE WAS NOT ADDED TO THE LAWSUIT FOR SOME REASON; THIS NEEDS TO BE ADDED AND THEY NEED TO BE REPLACING OUR TRANSMISSIONS THAT ARE FAILING PREMATURELY UNDER THE LEMON LAW. IT IS NOT ACCEPTABLE THAT THIS MANY FORD ESCAPES ARE ALL HAVING FAULTY TRANSMISSIONS IN SUCH A SHORT LIFESPAN. IT IS NOW SLEEPING AND JERKING WITH THE 2ND AND 3RD GEAR. DEALERSHIP IT WILL BE GOING OUT IN AT ANYTIME AND WILL COST 7500 TO REPLACE.

ODI #11243974ENGINE

MY CAR WAS OVERHEATING SO I TOOK IT INTO THE SHOP AND THEY SAID IT WAS THE THERMOSTAT SO I REPLACED THE THERMOSTAT AND IT'S STILL KEPT OVERHEATING SO I TOOK IT BACK IN THEY RAN A TEST IN THE HEADS WERE BLOWN SO THEY HAD TO REPLACE THE HEADS WELL FROM WHAT I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH MY YEAR OF VEHICLE AND THE FORD ESCAPES BECAUSE THERE WAS ANOTHER FORD ESCAPE WITH THE SAME ISSUE AND THEY HAD TO REPLACE THE HEADS ON IT I FEEL LIKE IT SHOULD BE RECALLED BECAUSE IT IS A COMMON PROBLEM AND I THINK FORD IS AWARE OF IT I DON'T HAVE THE MONEY TO REPLACE A HEAD ON MY VEHICLE IT'S A 2014 IT SHOULDN'T EVEN NEED THE HEADS REPLACED IT LOOK LIKE IT BELONGS TO

ODI #11243212ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND WHITE SMOKE APPEARED FROM THE EXHAUST. THE CONTACT PULLED THE VEHICLE OVER UNTIL THE SMOKE SUBSIDED. WHEN THE CONTACT TURNED OFF THE VEHICLE, IT COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICEROS, MIDLOTHIAN, IL 60445, (708) 388-3000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.

ODI #11243367ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE NOTICED THE TEMPERATURE GAUGE INCREASE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE FROM THE ENGINE AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT PULLED THE VEHICLE ON THE SIDE OF THE ROAD AND LET THE ENGINE COOL FOR 15 MINUTES BEFORE CONTINUING DRIVING, BUT AFTER 20 MINUTES THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOZEMAN FORD LINCOLN LOCATED AT 2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221, WHERE HE WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE DEALER SET UP AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) REPAIRS WITH IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.

ODI #11243406UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING TO PULL OFF THE ROAD IMMEDIATELY. OVERHEATED ENGINE COMPLETELY MELTED A BRACKET. MECHANIC IDENTIFIED A BURNT-OUT SENSOR BUT COULD NOT SAY WHY IT HAPPENED. I SECURED TWO DEALERSHIP DIAGNOSTICS. FIRST CONDUCTED COMPREHENSIVE DIAGNOSTIC AND CONCLUDED A WASTE GATE WAS STUCK OPEN; NO MENTION OF DAMAGED SENSOR. SECOND SAID THE DEGAS BOTTLE WAS CRACKED AND DECLINED TO PERFORM PRESSURE TEST; NO MENTION OF DAMAGED SENSOR OR WASTE GATE ISSUE. I CANNOT AFFORD ALL THESE RANDOM REPAIRS AND IN ANY CASE, DO NOT FEEL THIS CAR CAN BE PUT INTO A SAFE CONDITION FOR DRIVING.

ODI #11242217STEERING

I GOT IN MY CAR TO GO TO WORK AFTER IT HAD BEEN PARKED ALL NIGHT. I TURNED IT ON AND I INSTANTLY GOT THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" I COULDN'T TURN THE WHEEL. I SHUT IT OFF AND TURNED IT BACK ON AND THE MESSAGE WAS GONE. I WAS ABLE TO DRIVE TO WORK HOWEVER I AM SCARED SOMETHING IS GOING TO GO OUT WHILE IM DRIVING!

ODI #11241691ENGINE

HAD RECALL DONE AT DEALERSHIP TO PREVENT VEHICLE FIRE DUE TO WARPED HEADS ON ENGINE BECAUSE NO SENSOR TO TELL YOU LOW ON COOLANT. CAR HAS OVER 100,000 ON IT NEVER HAD A PROBLEM. NOW AFTER RECALL WORK IS DONE CAR IS SHUTTING DOWN IN TRAFFIC SAYING ENGINE OVERHEATING. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THERE IS ALOT OF THESE COMING IN. WAS TOLD DEALERSHIP IS A MONTH BEHIND ON ENGINE WORK. DEALERSHIP HAD FOR 7 DAYS KEPT SAYING THEY WERE GOING TO LOOK AT IT TOMORROW TO DIAGNOSE. THEY WOULD CALL BACK AND SAY ANOTHER DAY. WHEN TO PICK UP AND THEY SAID NOT UNDER WARRANTY WOULD BE ALOT OF MONEY TO FIX. THIS IS MY DAUGHTERS CAR AND IT IS SHUTTING DOWN ON FREEWAYS AND SIDE ROADS. NOT GOOD. DANGEROUS. SOUNDS LIKE DEFECTIVE ENGINE

ODI #11240805UNKNOWN OR OTHER

REAR DRIVER DOOR LATCH WILL NOT LATCH CAUSING THE DOOR TO FLY OPEN WHEN DRIVING.

ODI #11240780ELECTRICAL SYSTEM,STRUCTURE

ATTEMPTED TO START MY VEHICLE AND PUSHED IGNITION BUTTON. ALL OF MY PANEL LIGHTS AND MONITOR STARTED GLITCHING AND FLASHING AND THEN EVERYTHING WENT BLACK. THE ENGINE DID NOT START. THERE WAS A RECALL BUT MY VEHICLE WAS NOT PART OF RECALL. I HAVE OWNED VEHICLE FOR 2 YEARS. I HAVE HAD A DRIVERS DOOR LOCK CYLINDER FALL OUT. I HAVE RUST IN SEVERAL LOCATIONS, INCLUDING HATCH AND PASSENGER INTERIOR SIDE OF DOOR.

ODI #11240467STRUCTURE

JUST OVER A YEAR AGO, SOME MONTHS AFTER THE VEHICLE WAS JUST PURCHASE FROM THE WINNIE FORD PREOWNED LOT, THE DOOR SUDDENLY OPENED WHILE WE WERE DRIVING. TURNS OUT THERE IS AN EXISTING RECALL FOR THIS VEHICLE PERTAINING TO PROBLEMATIC DOOR LATCHES. WE CONTACTED THE DEALER WE PURCHASED THE VEHICLE FROM ABOUT GETTING A FREE REPAIR DUE TO THE RECALL, BUT THE DEALER DIRECTED US TO CALL FORD INSTEAD. FORD TELLS US THAT THE RECALL ISSUE WAS ALREADY SUPPOSEDLY MADE AT SOME DEALERSHIP IN FLORIDA AND THAT WE WOULD NEED TO PAY A FULL PRICE TO REPAIR THEIR DEFECT, A PRICE THAT WE SIMPLY CANNOT AFFORD THE OWNER OF THE VEHICLE IS A RETIRED 70 YEAR OLD GETTING BY WITH SOCIAL SECURITY PAYMENTS). WE EVENTUALLY FIGURED OUT A WAY TO FORCE THE DOOR TO CLOSE, BUT TODAY (JULY 29, 2019) THE DOOR REOPENED ITSELF AGAIN, AND AFTER AN HOUR OF ATTEMPTS, THE DOOR REFUSES TO SHUT. THIS VEHICLE IS USED BY SEVERAL FAMILY MEMBERS TO GET TO SCHOOL, WORK, STORES, ETC. AS SUCH, THIS IS A MAJOR SAFETY AND SECURITY RISK FOR US AND OUR VEHICLE- THE NY TIMES REPORTED THAT THIS INCIDENT ONCE LED TO A CRASH WITH THREE INCIDENTS. I HAVE BEEN COMPELLED TO SUBMIT THIS COMPLAINT TO THE NHSTA BECAUSE FORD AND THE DEALERSHIP(S) ARE REFUSING TO TAKE ANY ACCOUNTABILITY REGARDING FIXING THEIR DEFECT (SINCE THEIR SUPPOSED INITIAL 'REPAIR' CLEARLY DID NOT WORK), AND I REQUEST THAT SOMEONE AT THE NHSTA INVESTIGATE THIS URGENT SAFETY MATTER. I WILL CONTINUE TO CONTACT THE DEALERSHIP AND FORD TO ENSURE THAT THEY PROPERLY REPAIR THEIR RECALLED DEFECT.

ODI #11240342UNKNOWN OR OTHER

THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON OUR 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD, ALTHOUGH THEY RECALLED SOME VEHICLES FOR THIS ISSUE, MY SPECIFIC VIN WAS NOT INCLUDED.

ODI #11240495POWER TRAIN

WHILE IN MOTION I LOST ALL FORWARD GEARS IN THE TRANSMISSION RESULTING IN ME NOT BEING ABLE TO MOVE IN HEAVY TRAFFIC.

ODI #11235140ENGINE

MY FORD GAVE OFF EXHAUST SMELL FROM TIME TO TIME AND OCCASIONALLY THE ENGINE LIGHT MAY COME ON. BUT DEALERSHIP DID NOT FIND ANY PROBLEMS RECENTLY, THE ENGINE LIGHT CAME ON AND I DROVE MY CARD TO THE NEAREST FORDS DEALERSHIP BUT, NEEDED TO SCHEDULE AN APPOINTMENT. ADVISED COULD DRIVE HOME IF NO UNUSUAL SOUNDS. ENGINE LIGHT WENT OFF BEFORE APPOINTMENT, SO I CANCELED. 2-3 WEEKS LATER ENGINE LIGHT, CAME BACK ON WITH SMELL OF FUMES. I SCHEDULED AN APPOINTMENT. THE DAY OF THE APPOINTMENT, I STARTED THE CAR AND COOLANT LIGHT ALSO CAME ON AT START WITH THE SMELL OF FUMES. FEELING UNEASY DRIVING THE CAR, I HAD 2014 FORD ESCAPE TOWED TO THE DEALERSHIP THAT I FREQUENT AND DESCRIBE ENGINE LIGHT AND COOLANT LIGHT CAME ON DURING START, WITH A LOUD HUMMING NOISE. SINCE I HAD ALREADY SCHEDULED TO GET THE WORKS SYNTHETIC OIL CHANGE AND VEHICLE MAINTENANCE ON THE SAME DAY, I ALSO REQUESTED DIAGNOSTIC TESTING. THE CAR WAS KEPT OVERNIGHT. THERE IS ONLY 47746 MILES ON THE VEHICLE AND TOO MANY ISSUES. I WAS ADVISED THE CAR HAD MISFIRED CODES AND OVERHEAT CODES. PRESSURED TESTED COOLANT PULLED THE SPARK PLUG, FOUND COOLANT IN A CYLINDER. THE CAR NEEDS A HEAD GASKET. CAR SMOKED DURING COLD START AND EXHAUST SMELLS LIKE COOLANT. MY CAR WAS PREVIOUSLY RECALLED FOR A DOOR HATCH AND OVERHEATING.. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE FOR ENGINE LIGHT, BUT, VEHICLE CHECK-UP ALWAYS SEEMS TO RESOLVE THE ISSUE. ON ONE OCCASION, REQUESTED OIL CHANGE AND VEHICLE INSPECTION, WHEN ALMOST A QUARTER OF A MILE FROM HOME ALL OF THE DASHBOARD LIGHTS CAME ON. HAD THE CAR TOWED BACK TO THE DEALERSHIP, THE ISSUE SEEMED TO BE RESOLVED.

ODI #11234341POWER TRAIN

IN THE 2013-2014 ESCAPE, AWD, THERE IS A KNOWN FAILING PART AND THEY HAVE A SERVICE ADVISORY, SSM 46965, TO ADDRESS THIS BUT WILL NOT ISSUE A RECALL. MANY HAVE FAILED, INCLUDING OURS, JUST OUT OF WARRANTY, AND THEY GET TO CHARGE US $800 TO REPAIR. THIS FAILING PART IS THE "VISCOUS COUPLER" OR CLUTCH IN THE RDU OR REAR DIFFERENTIAL. IT IS A 1.5 HOUR REPAIR JOB THAT THEY CHARGE 3 HOURS LABOR TO DO. WHEN IT FAILS, YOU GET VERY LOUD POPS AND GRINDING NOISES FROM THE REAR END WHEN TURNING TIGHT TURNS IN A PARKING LOT. IF NEGLECTED, IT WILL EVENTUALLY FAIL COMPLETELY. THIS HAS BEEN A KNOWN PROBLEM SINCE 2013 AND FORD CONTINUES TO MILK PROFITS OFF IT TO THIS DAY. I BELIEVE WE SHOULD BE RE-EMBURSED FOR THE REPAIRS.

ODI #11234066ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS IDLING ROUGHLY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND WHITE SMOKE WAS COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO KEY FORD (422 US-1, YORK, MAINE) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS FAULTY AND DAMAGED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.

ODI #11234171ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INCREASED TO HIGH IN A SHORT AMOUNT OF TIME. THE CONTACT STATED THAT AN UNKNOWN MESSAGE APPEARED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATE SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT CALLED LITHIA FORD LINCOLN OF ROSEBURG (LOCATED AT 1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

ODI #11233735POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS ACCELERATING AT APPROXIMATELY 5 MPH FROM A STOP, THE TRANSMISSION SLIPPED WITHOUT WARNING. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INITIALLY TOWED TO GIRARD FORD (LOCATED AT 450 W THAMES ST, NORWICH, CT 06360, (860) 889-2601). HOWEVER, DUE TO THE COST TO REPLACE THE TRANSMISSION, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS STILL NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PIIR = Y.

ODI #11233635ENGINE,FUEL/PROPULSION SYSTEM

UPON BEGINNING. TO MOVE FORWARD (PULLING INTO TRAFFIC) THE ENGINE WILL SOMETIMES STALL(CUT OFF) . OTHER TIMES IT WILL BEGIN TO RUN VERY ROUGH SOMETIMES CAUSING ITHE ENGINE TO STALL. ALTHOUGH THIS VEHICLE DOES NOT SEEM TO BE PART OF RECALL # 14S30 OR #14S20 THE CONDITIONS ARE VERY SIMILAR TO THESE REPORTS.

ODI #11233331ELECTRICAL SYSTEM

GET A "ENGINE FAULT SERVICE NOW" NOTIFICATION ON DASH WHEN I START THE CAR - IF I DRIVE WITH THAT NOTICE UP ON THE DASH MY CAR SPUTTERS. HAD IT RAN THROUGH THE COMPUTER AND IT LINES UP EXACTLY WITH RECALL: NHTSA CAMPAIGN ID NUMBER 14V495000. BUT, MY VIN IS NOT COVERED.

ODI #11233169ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE MOTOR BLOCK CRACKED. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) CONFIRMED THAT THE MOTOR BLOCK WAS CRACKED AND ADMITTED THAT THE 1.6 LITER MOTORS HAVE HAD MANY ISSUES WITH THE BLOCKS CRACKING. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

ODI #11233189ENGINE

AT 85,000 MILES, I GET A CHECK ENGINE LIGHT UPON START UP AND IT SPUTTERS. IT GOES ON AND OFF AS I AM DRIVING. I BRING IT TO THE DEALERSHIP, AND THEY TELL ME IT'S THE #3 COIL AND CHANGE THAT AND GIVE ME A NEW SET OF SPARK PLUGS. PROBLEM IS, THEY SAID THE WARRANTY WAS ONLY GOOD FOR A TOTAL OF 60,000 MILES. I HAVE NO WARRANTY. THE COST IS $350. FINE, I PAID IT, TOOK IT HOME AND START LOOKING FOR ANOTHER FORD BECAUSE I NEED ONE WITH A WARRANTY. I LOOK THROUGH MY ORIGINAL PAPERWORK AND THE FINE PRINT SAYS THE EXPIRATION IS THE TOTAL OF 60,000 NOT AN ADDITIONAL. MY BAD FOR TRUSTING WHAT THE F&I PERSON TOLD ME INSTEAD OF READING THE CONTRACT. WE GO ON VACATION, LEAVE THE ESCAPE HOME AND FIRST DAY BACK AT WORK THE ENGINE LIGHT COMES ON, PLUS A NEW LIGHT WHILE I AM DRIVING TELLING ME THE ENGINE COOLANT IS LOW AND TO SERVICE IT SOON. I CALL MY SERVICE ADVISER, HE ASKED IF THE TEMPERATURE IS HIGH AND IT WAS NOT. HE SAID TO DRIVE IT TO THEM, AND THEY WILL LOOK AT IT. I GET A CALL LATER THAT DAY SAYING THAT THE ENGINE BLOCK IS CRACKED, AND I NEED $5,300 TO GET A NEW BLOCK OR $6,500 TO GET A NEW ENGINE. HE ALSO EXPLAINED THAT THE 1.9L TURBO ESCAPES ARE EXPERIENCING A LOT OF ISSUES AND HE HAS 2 AT THE DEALERSHIP RIGHT NOW WITH THE SAME PROBLEM.

ODI #11233219UNKNOWN OR OTHER,ENGINE

I PURCHASED MY 2014 FORD ESCAPE ECOBOOST BRAND NEW, SOLE OWNER. I HAVE BEEN HAVING ISSUES WITH LOSING COOLANT FOR APPROX 2 YEARS AND TAKING IT BACK AND FORTH TO THE FORD DEALER. THE DEALER RAN MULTIPLE TESTS ON MULTIPLE OCCASIONS AND FOUND NOTHING, EVEN CALLING IT "ONE OF THOSE FORD MYSTERIES". TODAY, 7/18/19 ON THE WAY TO WORK, MY SUV LOST THE ABILITY TO ACCELERATE. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT CHANGED AND I HIT THE GAS, MY SUV BARELY MOVED. AFTER APPROX 10 SECS, MY SUV JERKED AND ACCELERATED TO AN ALMOST NORMAL SPEED. THAT LASTED ONLY FOR A FEW SECONDS, WHEN IT STARTED TO BARELY MOVE AGAIN. I WAS ABLE TO DRIVE SLOWLY TO THE SIDE OF THE ROAD, OUT OF TRAFFIC. THERE I WAITED FOR A TOW TRUCK, WHO TOOK THE SUV TO THE FORD DEALER. I HAVE GOTTEN ALL MY MAINTENANCE AND OIL CHANGES DONE AT THE FORD DEALER SINCE I PURCHASED THE CAR, SO OF COURSE I'M SHOCKED TO HEAR THAT AFTER ONLY 77,000 MILES, I HAVE A TRANSMISSION FAILURE. I'M EVEN MORE SHOCKED TO FIND ENDLESS COMPLAINTS ONLINE ABOUT THE SAME ISSUES AND FORD HAS DONE NOTHING. I OWNED MY PREVIOUS CAR FOR 13 YEARS, WITH NO MAJOR ISSUES. IT WAS STILL RUNNING WHEN I PURCHASED MY FORD ESCSPE. I CAN'T AFFORD TO PAY THOUSANDS OF DOLLARS TO FIX A MAJOR ISSUE THAT SHOULDN'T HAVE FAILED WITHIN 5 YEARS. THIS IS SAD AND FORD SHOULD BE ASHAMED THAT THEY ARE STEALING, BY PUTTING OUT SUCH A POOR PRODUCT TO THE WORKING CLASS PEOPLE AND REFUSING TO TAKE ACCOUNTABILITY.

ODI #11232799ENGINE

MY CAR IS THROWING P0303 CODE CYLINDER 3 MISFIRE AND ALSO LOOSING ENGINE COOLANT. CAR HAS GONE INTO LIMP MODE. THERE WAS A RECALL BUT IT DIDN'T FIX THE ISSUE. THERE ARE SEVERAL FORUMS WITH MANY PEOPLE HAVING THE SAME PROBLEM WITH MECHANICS TELLING THEM THAT ITS A HEAD GASKET ISSUE AND THEY NEED A NEW ENGINE. MY CAR HAS 109,000 MILES. WE REPLACED THE SPARK PLUGS AND SWITCHED THE COILS TO SEE IF THE MISFIRE WOULD SWITCH AND IT HASN'T. WE HAVE DRAINED AND REFILLED THE COOLANT AND IT IS STILL LOOSING BUT NO VISIBLE LEAKS. CAR SOMETIMES STARTS ROUGH.

ODI #11232945STRUCTURE

PAINT ON THE LIFT GATE NEAR THE LICENSE PLATE BUBBLED UP AND FLAKED OFF EXPOSING BARE ALUMINUM. MY FORD DEALER SAYS IT'S NOT COVERED UNDER WARRANTY. THIS IS A WIDESPREAD PROBLEM KNOWN BY FORD

ODI #11232187ENGINE

WHILE DRIVING TO WORK THE CAR LOST POWER SUDDENLY. THE CAR THEN SUDDENLY ACCELERATED ON ITS OWN AND LOST POWER. THE CAR BECAME IMMOBILE AFTER JUST A FEW MINUTES OF THE INITIAL PROBLEM THE CAR WAS STUCK ON THE ROAD UNTIL HELP COULD ARRIVE TO LOVE IT OFF THE ROAD WHERE IT CAME TO A STOP. THE CAR WAS ON A COUNTY ROAD, IN MOTION, WITH NO PRE INDICATION OF ISSUE. THE CARS TRANSMISSION IS BELIEVED BAD FROM THIS EVENT AND THE CAR CAN NOT BE DRIVEN OR MOVED UNDER ITS OWN POWER.

ODI #11232243STEERING

THIS HAS BEEN HAPPENING FOR A FEW YEARS NOW-NORMALLY I CAN TURN VEHICLE OFF AND THEN ON AGAIN AND THE ELECTRIC POWER STEERING ASSIST FAULT ERROR WILL GO AWAY. NOW THIS ERROR DOESN'T GO AWAY AND THERE IS NO POWER STEERING. WHEN THIS FIRST STARTED TO HAPPEN IT WAS TAKEN TO THE FORD DEALER AND THEY SAID IT WAS NOT AN ISSUE, IF I GO ONLINE I SEE NUMEROUS PEOPLE WITH THIS SAME ISSUE WITH LITTLE RESULTS FROM FORD. I AM SO DISAPPOINTED IN FORD FOR NOT TAKING RESPONSIBILITY. NOT SURE WHAT I WILL DO THE GARAGE IS GOING TO TRY TO RESET THE ELECTRICAL SYSTEM, THEY SAID 50/50 CHANCE IT WILL WORK.

ODI #11232437ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

COOLANT ISSUES SIMILAR TO THOSE INCLUDED IN THE PART 573 SAFETY RECALL 17V-209, THOUGH MY VEHICLE WAS MANUFACTURED A FEW WEEKS LATER AND NOT INCLUDED IN THAT RECALL, AS WELL AS ELECTRICAL ISSUES THAT WERE SIMILAR TO OTHER RECALLS THAT DIDN'T INCLUDE MY VIN. IN JUNE 2019, IT STARTED WITH THE VEHICLE NOT TURNING ON OR SHIFTING OUT OF PARK INTERMITTENTLY.. WORK WAS PERFORMED AND THEN A WEEK LATER P0303 CYLINDER MISFIRE.. AGAIN WORK WAS COMPLETED, THE CODE CAME BACK, AND NOW FORD IS RECOMMENDING REPLACING THE ENGINE BUT WILL NOT COVER THE COSTS DUE TO BEING 5 YEARS AND IN EXCESS OF 60K MILES. TOOK FOR 2ND OPINION AND RAN OUT OF COOLANT AND OVERHEATED LESS THAN 5 MILES AWAY FROM FORD DEALERSHIP, EVEN THOUGH THEY JUST REPLACED THE COOLANT OVERFLOW TANK AND FILLED IT.. CONTINUES NEED COOLANT EVERY FEW MILES. SEEMS CRAZY THAT A VEHICLE THAT STAYED ON TOP OF ROUTINE MAINTENANCE AND HAS NOT BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE CONDITIONS WOULD NEED A NEW ENGINE AT LESS THAN 94K MILES AND IS THE CONSUMER'S RESPONSIBILITY TO FOOT THE BILL. I'VE ALREADY SPENT ALMOST $3K ON THIS ISSUE AND FORD VERBALLY TOLD ME JUST THE ENGINE WOULD BE AROUND $7-8K WITHOUT LABOR. THEY ALSO HAD THEIR SALES DEPARTMENT CALL ME AND OFFER TO "TAKE A COUPLE HUNDRED OFF A NEW VEHICLE" FOR MY CURRENT ONE. VERY DISHEARTENING TO HEAR THAT WHEN I'VE TAKEN CARE OF THE VEHICLE AS THE SOLE OWNER, LESS A FEW RECOMMENDED TIRE ROTATIONS.

ODI #11231953SEAT BELTS

WHEN YOU FOLD THE REAR SEATS FORWARD ON THIS VEHICLE THE SEAT BELT BUCKLES CAN FALL BELOW THE SEATS, THEN WHEN YOU RAISE THE SEATS BACK UP THE SEAT BELT BUCKLES STAY BELOW THE SEATS AND THE PLASTIC RECEIVER ENDS GET CRUSHED AND ARE UNUSABLE. WE CURRENTLY HAVE ONE REAR SEAT BELT BUCKLE THAT IS STUCK UNDER THE SEAT AND IT CANNOT BE ACCESSED WITHOUT UNBOLTING THE SEAT. I WAS ABLE TO PULL ANOTHER BUCKLE UP FROM BELOW THE SEAT BUT THE BUCKLE IS BENT AND UNUSABLE. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY.

ODI #11232002BACK OVER PREVENTION

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR CAMERA WENT BLACK OR DISPLAYED IMAGES BACKWARDS. THE CONTACT CALLED TOWN AND COUNTRY FORD OF NASHVILLE (LOCATED AT 101 ANDERSON LN, MADISON, TN 37115, (615) 865-1280) AND WAS INFORMED THAT THE REAR CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

ODI #11231311POWER TRAIN

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING VEHICLE. *LD THE CONSUMER STATED THE VEHICLE SUDDENLY REVVED UP THEN LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE TRANSMISSION NEEDED TO BE REPLACED.*JS

ODI #11231495ENGINE

10/16/18 AT 94201 MILES: VEHICLE HAD COOLENT SYSTEM RECALL DONE. 11/19/18 AT 96375 MILES: VEHICLE WOULD NOT START. IT COMPLETELY SHUT DOWN DUE TO LOW COOLENT/ OVER HEATING CODES. HAD TO BE TOWED TO DEALERSHIP. 12/6/18 AT 97874 MILES: VEHICLE HAD POWER REDUCED TO APPROX 15 MILES PER HOUR. TAKEN TO DEALERSHIP AGAIN WITH LOW COOLENT CODES. 06/04/19 AT 107000 MILES: CHECK ENGINE LIGHT CAME ON. OWNER ADDED COOLENT PRIOR TO TAKING BACK TO DEALERSHIP. DEALERSHIP DID CAMERA DIAGNOSIS OF COOLENT IN THE PISTONS. UPON TAKING ENGINE APART FOUND A DEFECTIVE SCRATCH LINE THAT CROSSES OVER THE PISTON TO THE COOLENT PACK. FORD CLAIMING IT IS NOT COVERED BY RECALL, THEREFORE NOT COVERED AT ALL..

ODI #11230947ELECTRICAL SYSTEM

THE MULTI-FUNCTION DISPLAY IN MY INSTRUMENT PANEL WENT BLANK. AS A RESULT THE WARNING CHIMES, MESSAGES AND WARNING LIGHTS ARE NON-FUNCTIONAL. I AM NOT WARNED OF SAFETY ISSUES SUCH AS LOW TIRE PRESSURE OR DISABLED AIRBAGS. THIS IS ALSO THE ONLY PLACE ON THE CAR WHERE THE MILEAGE IS SHOWN SO I DON'T EVEN KNOW MY MILEAGE!

ODI #11230341ENGINE

WHEN IDLING THE VEHICLE SHAKES REALLY BAD. GOING DOWN THE ROAD EVERYTHING IS FINE. AS SOON AS YOU STOP IT STARTS SHAKING AGAIN. IT DOESN'T MATTER IF THE AC IS ON OR OFF. OCCASIONALLY THERE IS HESITATION WHEN GIVING IT GAS AND TRYING TO MOVE. SOMETIMES IT WON'T GO FROM REVERSE TO DRIVE SMOOTHLY.

ODI #11229603ELECTRICAL SYSTEM

THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK. I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

ODI #11229607ELECTRICAL SYSTEM

THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAG, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

ODI #11229461ENGINE

TRANSMISSION FAULT SERVICE NOW LIGHT HAS CAME ON. THE CAR NO LONGER SHIFTS GEARS WHILE DRIVING. PREVIOUSLY, THE CAR WOULD SHIFT VERY HARD, ROCKING THE VEHICLE WHILE DRIVING, STALLING, THEN GOING BACK TO ACCELERATION.

ODI #11229374POWER TRAIN,ENGINE

MY 2014 FORD ESCAPE WAS EFFECTED BY A RECALL ISSUE IN NOVEMBER 2018, THE ENGINE OVERHEATS CAUSING THE COOLANT CONTAINER TO CRACK AND LEAK. I PAID $175 TO REPLACE THE COOLANT CONTAINER IN JUNE 2018. HOWEVER IN NOVEMBER 2018 MY CAR COMPLETELY TURNED OFF WHILE DRIVING ON BUSY CITY STREET AT STOP LIGHT AND SMOKE STARTED COMING IN THROUGH THE VENTS AND THE ENGINE CAUGHT ON FIRE. WE NEVER RECEIVED NOTICE OF A RECALL UNTIL AFTER THIS INCIDENT OCCURED. AFTER 30 DAYS FORD FINALLY ACCEPTED RESPONSIBILITY AND PAID $9500 TO REPLACE THE DAMAGE. THE VEHICLE PROBABLY SHOULD HAVE BEEN TOTALLED. THE DAY I GOT IT BACK FROM THE DEALERSHIP I HAD NOTICED A CHANGE IN THE TRANSMISSION. I MADE THE DEALERSHIP AWARE BUT THEY SAID THEY DIDN'T NOTICE A DIFFERENCE. MY TRANSMISSION COMPLETELY DIED 4 MONTHS LATER WHILE DRIVING AND I HAVE BEEN TRYING TO GET AHOLD OF SOMEONE FROM FORD CORPORATION SINCE, IT HAS BEEN WAITING AT A DIFFERENT FORD DEALERSHIP FOR A MONTH AND A HALF AGO. TODAY WE FINALLY RECEIVED A CALL FROM THE FORD GOODWILL DEPARTMENT OFFERING $1200 OFF THE TOTAL COST OF OVER $5200. UNFORTUNATELY WE CANNOT AFFORD THE $4000 AND THEY WILL NOT PAY ANYTHING OF WE DECIDE TO HAD A USED TRANSMISSION PUT IN. THEY WILL NOT GIVE US A PHONE NUMBER OR EMAIL TO FORD LEGAL JUST A FAX. SOMEONE DID TELL US ON FRIDAY THEY WERE TRANSFERRING OUR CASE TO LEGAL AND WOULD CALL THE DEALERSHIP AND US ON MONDAY BUT THEY DID NOT AND THE PERSON I TALKED TO TODAY SAYS THERE IS NO RECORD OF US SPEAKING TO ANYONE FRIDAY OR ANYTHING BEING TRANSFERRED TO LEGAL. IT HAS BEEN IMPOSSIBLE TO GET ANY INFORMATION FROM ANYONE AND WE ARE UNSURE WHAT WE SHOULD DO. I HAVE A WARRANTY FROM THE WORK DONE IN NOVEMBER REGARDING THE RECALL ISSUE BUT FORD IS SAYING THIS IS UNRELATED AND WILL NOT BE COVERED, BUT ALSO WILL NOT TEAR APART THE TRANSMISSION TO DETERMINE THE ACTUAL CAUSE DUE TO THE LABOR COST UNLESS WE PAY FOR THAT AS WELL.

ODI #11229107ENGINE

VEHICLE WILL STOP RUNNING WHILE IN MOTION WITHOUT WARNING. ALSO GIVES OFF HEAVY EXHAUST SMELL. THERE IS ONLY 100K MILES ON IT. IT IS DUE TO A COOLANT LEAK INTO THE CYLINDER 3 CAUSING A GASKET TO BLOW (SEE ATTACHMENT FOR INVOICE AND DETAILS). WE WERE TOLD BY THE CAR SHOP THAT THIS HAS HAPPENED TO AT LEAST 5 OTHER FORD ESCAPE OWNERS (WE AREN'T IN A HEAVILY POPULATED AREA, SO THIS IS SIGNIFICANT). CAR IS NOT SAFE TO DRIVE DUE TO HIGH RISK OF BECOMING STRANDED, WHICH IS NOT SAFE DUE TO TRAFFIC, CHILDREN ON BOARD, HOT WEATHER, AND SO ON.

ODI #11228734POWER TRAIN

VEHICLE IN MOTION HAS A HARD TIME SHIFTING GEARS

ODI #11228398ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

THE TRANSMISSION WENT OUT THE FIRST FEW WEEKS I HAD THE VEHICLE. THEN THE REARVIEW CAMERA WENT OUT NOW MY RADIO HAS GONE OUT THE BACK WINDSHIELD DOESN'T WORK. IT HAS BEEN ONE THING AFTER ANOTHER AND I HAVEN'T HAD THE VEHICLE A YEAR. SOME OF THE THING HAPPENED IN MOTION AND IN PARK. MOSTLY IN MOTION.

ODI #11228438ELECTRICAL SYSTEM,UNKNOWN OR OTHER

INTERMITTENTLY WHEN YOU START YOUR VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND INFORMATION DISPLAY MAY BE INOPERATIVE. IN ADDITION, ALL WARNING LAMPS AND INDICATORS, AND AUDIBLE WARNINGS MAY ALSO NOT FUNCTION. INTERMITTENT STALLING, AND INCREASES OF SPEED WITHOUT USER INTERFERENCE

ODI #11222459UNKNOWN OR OTHER

WHILE DRIVING THROUGH THE CITY MY CAR OVERHEATED TO THE POINT WHERE THE ENGINE SHUT DOWN IT BROKE DOWN. IT ALL HAPPENED WITHIN 5-10 SECONDS.. I NEVER HAD OVERHEATING ISSUES WITH MY CAR. I HAD IT SERVICED WITH FORD FOR AN OIL CHANGE AND THEY TOPPED OFF MY FLUIDS A WEEK PRIOR THIS ACCIDENT. LUCKILY MY CAR BROKE DOWN NOT TOO FAR AWAY FROM THE DEALERSHIP SO I WAS ABLE TO GET TO THE DEALERSHIP SERVICE QUICK. AFTER 2 DAYS LATER THE DEALERSHIP CALLED ME AND TOLD ME THEY WOULD NEED TO INSTALL A COOLANT LEVEL SENSOR SYSTEM KIT AND IT WOULD COST ME $1300 PLUS TAX. THAT HAPPENED ON FRIDAY AND I NEEDED A WEEKEND TO THINK ABOUT IT. OVER THE WEEKEND I FOUND OUT THAT FORD ESCAPE HAS A RECALL FOR THIS EXACT ISSUE BUT MY VIN NUMBER IS NOT REFLECTING THAT. UPON MORE RESEARCH ABOUT MY VEHICLE I FOUND OUT THAT IT WAS ASSEMBLED IN THE FACTORY AND ON THE DATE THAT THE RECALL STATES IT. THE RECALL NUMBER FOR THIS ISSUE IS 17S09. MY LOCAL FORD IN NORTH CHARLESTON , SC SAYS THAT THIS CAR SHOULD HAVE BEEN RECALLED FOR THIS ISSUE BECAUSE MY CAR WAS MISSING THE SENSOR THAT WOULD HAVE ALARMED ME IF MY CAR WAS OVERHEATING DAYS OR WEEKS BEFORE.

ODI #11222475UNKNOWN OR OTHER

TAKATA RECALL-2014 FORD ESCAPE TRANSMISSION STOPPED WORKING WHILE DRIVING ON HIGHWAY. NO LIGHTS NO NOTICE INSTANT FAILURE. GET ALL REGULAR OIL CHANGES AND MAINTENANCE

ODI #11222593ENGINE

VEHICLE IS OVERHEATING. COOLANT LEVEL STAYS LOW EVEN AFTER REFILLING. NO VISIBLE LEAKS.

ODI #11222292ELECTRICAL SYSTEM,UNKNOWN OR OTHER

JUST GOT IN ONE DAY AND THE LED PANEL WAS A WHITE SCREEN, COULD SEE ANY INFORMATION WHATSOEVER 15C03 ' REPROGRAM INSTRUMENT PANEL CLUSTER ' 2014-2015 FORD ESCAPE FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2014-2015 FORD ESCAPE VEHICLES MANUFACTURED MAY 19, 2014, TO FEBRUARY 6, 2015, AND TRANSIT CONNECT VEHICLES MANUFACTURED MAY 11, 2014, TO JULY 2, 2015. DUE TO A SOFTWARE INCOMPATIBILITY ISSUE, THE INSTRUMENT PANEL CLUSTER BE INOPERATIVE INCLUDING A BLANK MULTIPLE FUNCTIONAL DISPLAY (MFD), AND NON-FUNCTIONAL WARNING CHIMES, MESSAGES AND WARNING LIGHTS. SPECIFIC WARNING CHIMES, MESSAGES AND WARNING LIGHTS. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROL AND DISPLAYS.' CONSEQUENCE: IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

ODI #11222115ELECTRICAL SYSTEM

AROUND 60,000 MILES MY VEHICLE BEGAN TO EXPERIENCE INTERMITTENT INSTRUMENT PANEL FAILURES DURING WHICH ALL GAUGES INCLUDING GAS, TEMPERATURE, AND SPEEDOMETER, FAIL TO LIGHT UP OR MOVE AND NONE OF THE WARNING LIGHTS (IE: SERVICE ENGINE, LOW FUEL, ETC) ARE ABLE TO LIGHT UP AS THE WHOLE DISPLAY IS SHUT DOWN. THIS ALSO FREQUENTLY IMPACTS MY TOUCH SCREEN DISPLAY, STEREO, AND A/C/HEAT, AS NOTHING WILL TURN ON, LIGHT UP, OR WORK. THE ISSUE BEGAN A FEW RANDOM TIMES WHEN I FIRST STARTED MY VEHICLE AROUND 6/12/19, BUT EVERYTHING WOULD RESOLVE ITSELF WITHIN 1-2 MINUTES OF DRIVING. WITHIN A FEW WEEKS, THE ISSUE STARTED OCCURRING MORE FREQUENTLY AND NOW THE INSTRUMENT PANEL WILL SOMETIMES SHUT OFF WHILE DRIVING STRAIGHT, TURNING, ETC. I AM STILL ABLE TO DRIVE THE VEHICLE WITH NO ISSUES, FOR NOW, BUT I AM UNABLE TO SEE IMPORTANT SAFETY FEATURES SUCH AS THE SPEEDOMETER OR WARNING LIGHTS.

ODI #11221820UNKNOWN OR OTHER

I WAS DRIVING ON THE FREEWAY GOING NORTH. I ALREADY SAT IN BACKED UP TRAFFIC FOR 1 1/2 HOURS WITH NO ISSUES FROM MY FORD ESCAPE. I PUT MY BLINKER ON AND GOT INTO THE RIGHT MIDDLE LANE. I WAS GOING MAYBE 15 MPH AND MY CAR JUST DIED. NO WARNING, NO PUTTERING, NO SIGN OF DISTRESS AT ALL. I PUT MY HAZARD LIGHTS ON AND PUT IT IN PARK SO I COULD TAKE THE KEY OUT AND TRY AND RESTART THE CAR. IT WOULDN'T TURN OVER OR ANYTHING. MY DASH BOARD LIGHTS WERE ALL TURNING ON BUT ABSOLUTELY NOT A SOUND FROM THE ENGINE OR ANYTHING. I WAS STUCK IN THE MIDDLE LANE OF THE FREEWAY LATE AT NIGHT. I HAD TO CALL STATE PATROL BECAUSE IT WAS AN EMERGENCY. I COULDN'T TAKE MY CAR OUT OF PARK SO I HAD TO SIT THERE AND WAIT FOR STATE PATROL AND A TOW TRUCK. I WAS THERE FOR ALMOST AN HOUR. I WAS HONKED AT, FLIPPED OFF, AND EVEN THREATENED. WORST EXPERIENCE ON MY LIFE. AFTER WE GOT IT TOWED THE GUY TRIED TO SEE IF HE COULD START IT AND IT STARTED RIGHT UP FOR HIM. ALL HE DID WAS PUT THE KEY IN THE IGNITION. DIDN'T PUTTER OR ANYTHING AFTERWARDS AND STOP NO LIGHT. NO ONE HAS ANY CLUE WHAT COULD BE WRONG.

ODI #11221266STEERING

MY 2014 FORD ESCAPE IS ONLY 4 YEARS OLD AND THE POWER STEERING LOCKED UP WHILE IT WAS PARKED IN A PARKING STRUCTURE. I COULD BARELY TURN IT TO GET IT OUT OF THE STRUCTURE THEN I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHO SAID IT WOULD COST $2000 TO REPAIR. THERE ARE RECALLS FOR OLDER MODELS BUT NOT 2014. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. I DON'T EXPECT SUCH EXPENSIVE REPAIRS FROM A CAR THIS AGE.

ODI #11220918ENGINE

ON MAY 13, 2019 TOOK MY CAR TO WORLD FORD TO FIX DOOR RECALL, AS I WAS THERE WAS TOLD I NEEDED BRAKE AND TRANSMISSION FLUID REPLACED. AFTER I GOT MY CAR BACK I WAS SITTING IDLE AND MY TEMP GAUGE WHEN TO HIGH TURN OFF ENGINE SAFELY. I CHECKED THE COOLANT LEVEL IT WAS LOW ADDED WATER. I DIDN'T HAVE TO DO THIS EVERY DAY. ON MAY 31ST, CHECK ENGINE LIGHT CAME ON, MY HUSBAND CHECKED THE DIP STICK WHICH HAD NO OIL ON IT. I HAD THE CAR TOWED TO WORLD FORD, WHO STATED I NEEDED A NEW ENGINE BECAUSE I HAD METAL SHAVINGS IN MY ENGINE AND OIL ALL OVER MY CAR FROM AN OIL LEAK. THEY TOLD ME IT WAS THE PEOPLE WHO CHANGE MY OIL LAST, I SPOKE WITH THAT COMPANY AND HAVE HAD BOTH THE OWNERS GO TO WORLD FORD, WHO HAS YET TO RETURN EITHER OF THEIR PHONE CALLS. I HAVE PICTURES OF OIL UNDERNEATH MY CAR, WHICH IN TURN HAS ALL STEMMED FROM MY COOLANT BEING LOW AND OVERHEATING MY ENGINE THAT HAS CAUSED AN OIL LEAK. I CALLED FORD AND WAS TOLD THEY HAVE NO RESOURCES TO FIX MY CAR AND I CAN PAY FOR IT AND IF THEY DO COME UP WITH A PROGRAM I MIGHT BE ABLE TO BE REIMBURSED. WORLD FORD CALLED ME ON JUNE 14TH AND SAID THEY FIXED THE COOLANT RECALL, BUT NO ONE IS FIXING MY ENGINE SO I CAN COME GET THE CAR. THIS IS ABSOLUTELY RIDICULOUS THAT BECAUSE OF THEIR FAULTY ENGINEERING I HAVE BEEN WITHOUT A CAR FOR 3 WEEKS.

ODI #11220974STEERING

I WAS RUNNING ERRANDS, WHEN I STARTED MY CAR I GOT A MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. THE MESSAGE APPEARS WHEN THE KEY IS TURNED ON BEFORE STARTING THE CAR, I DID DRIVE IT HOME, MY WIFE WOULDN'T HAVE THE STRENGTH TO DRIVE IT. I HAVEN'T TRIED TO GET IT REPAIRED YET, THAT WILL HAVE TO WAIT UNTIL I GET BACK FROM A TRIP.

ODI #11220954POWER TRAIN

2014 FORD ESCAPE 1.6L 80,000 MI. JUST LIKE HUNDREDS ON THIS SITE AND MOST LIKELY THOUSANDS ACROSS THE US - TRANSMISSION FAILURE WHILE DRIVING WITH NO WARNING. EXTREMELY DANGEROUS AND POSSIBLY DEADLY YET NHTSA AND FORD REFUSE TO ACKNOWLEDGE RECURRING PROBLEM WITH A FAULTY TRANSMISSION RECALL. A 5 YR OLD VEHICLE WITH A YEARLY AVG OF 16,000 MI. SHOULD NOT REQUIRE A TRANSMISSION REPLACEMENT AT A COST OF $5000 TO THE OWNER. MY ONLY HOPE IS PEOPLE USE THIS SITE TO RESEARCH VEHICLE PURCHASES AND AVOID MAKING THE SAME MISTAKE AS ME AND THOUSANDS OF OTHERS. THERE ARE TWO TYPES OF FORD ESCAPE - ONES THAT HAVE HAD PREMATURE TRANSMISSION FAILURE AND ONES THAT SOON WILL.

ODI #11220615POWER TRAIN

TRANSMISSION WENT OUT ON MY 2014 FORD ESCAPE WHEN STOPPED AT A RED LIGHT WHILE DRIVING ON A CITY STREET IT WITH NO INDICATIONS IT WAS GOING BAD.

ODI #11219679ENGINE

THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT WAS ADDED AFTER THE CAR HAD COOLED OFF IT POURED OUT THE BOTTOM OF THE CAR. IT WAS TAKEN TO A MECHANIC AND THERE WAS A LEAK/HOLE IN THE COOLANT TANK.

ODI #11219499POWER TRAIN,ENGINE

I BEGAN LOSING COOLANT AFTER TAKING MY CAR IN FOR COOLANT LEVEL SENSOR RECALL. I ADDED WATER A FEW TIMES BEFORE I DECIDED NOT TO DRIVE IT ANYMORE. COULDN'T FIGURE OUT WHAT WAS HAPPENING TO MY 5 YEAR OLD LESS THAN 50,OOO MILE CAR. COULDN'T SEE ANY LEAK ON THE GROUND, DECIDED TO CHECK OIL, DIP STICK CAME BACK WITH WATER IN THE OIL. HAD IT TOWED TO FORD AND MY ENGINE IS BLOWN, WATER ALL IN TH ENGINE

ODI #11219630STEERING

DRIVER FAULT ASSIST ERROR. THE POWER STEERING STOPPED WORKING AND VEHICLE HAD TO BE TOWED. HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. THIS HAPPENED WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY FOR 3 HOURS. WE STOPPED FOR A BREAK AT A REST STOP AND WHEN THE CAR WAS STARTED TO CONTINUE THE TRIP IT GAVE THE ERROR AND THE POWER STEERING DIDN'T WORK.

ODI #11218889WHEELS

I WENT IN FOR AN OIL CHANGE, AND MY LUG NUTS HAD TO BE REPLACED BECAUSE THEY WENT "BAD." IT WAS EXPLAINED TO ME THAT THE LUG NUTS FOR THESE VEHICLES WERE BUILT IN 2 PARTS. WHEN THE WEATHER GETS COLD IT CAN CAUSE SWELLING AND DEBRIS TO GET TRAPPED IN BETWEEN. THEY TOLD ME ALL 20 OF MY LUG NUTS NEEDED REPLACED AND THIS JUST HAPPENS FROM TIME TO TIME. I WAS TOLD I HAD TO REPLACE THEM BECAUSE I WOULD BE UNABLE TO CHANGE MY TIRE IN THE EVENT OF A FLAT BECAUSE THE TIRE IRON WOULD NOT FIT AROUND THE LUG NUTS ANYMORE. WHEN ON MY WAY BACK TO THE DEALERSHIP IN THE SHUTTLE, MY COURTESY DRIVER WAS CHATTING WITH ME ABOUT WHAT I HAD DONE. I EXPLAINED THE SITUATION AND HOW I HAD TO PAY $150 TO GET MY LUG NUTS REPLACED. HE WAS SHOCKED IT WASN'T A RECALL. HE SAID THEY ALREADY KNOW THE MAKES AND MODELS AFFECTED BY THESE FAULTY LUG NUTS.

ODI #11219080SERVICE BRAKES

BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK ORDER BECAUSE IT SEEMS EVERYONE'S HAS GONE BAD BUT NO RECALL. MY MECHANIC IS BAFFLED!!

ODI #11219083ENGINE

MARCH OF 2018 ENGINE STARTING TICKING, TOOK IT IN FOR OIL CHANGE AND ASKED THEM TO LOOK AT IT. GOT IT BACK THE NEXT DAY, THEY TOLD ME IT WAS THE ALTERNATOR TICKING AND IT WAS NORMAL. NOVEMBER OF 2018 TOOK MY CAR BACK IN FOR TIRE, TOLD THEM ABOUT THE TICKING AGAIN AND SAID IT WASN'T THE ALTERNATOR, SOMETHING IN THE ENGINE IS TICKING AND NOW IT IDLES ROUGH. THE PUT NEW TIRES ON IT DID A 60,000 MILE ENGINE PERFORMANCE (I ONLY HAD 50,000 MILES ON IT) FEBRUARY 2019, I WAS GETTING ON THE EXPRESSWAY AND IT STARTED SHAKING, THE RPM'S JUMPED TO 5 AND BACK DOWN TO 2 THEM BACK UP TO 5 OR 6 AND THE CAR WOULD NOT MAINTAIN SPEED. TOOK THE CAR TO BRONDE'S FORD, THEY TOLD ME I BLEW THE ENGINE. PAID TO HAVE THE SHORT BLOCK REPLACED, GOT THE CAR BACK 2 WEEKS LATER, NO MORE TICKING. DROVE MY CAR FOR 4 WEEKS AND ON MY WAY TO WORK ON US223, 55MPH, MY CAR STARTED VIBRATING AGAIN AND MY ENGINE LIGHT WAS FLASHING. I TURNED AROUND, TOOK THE CAR BACK TO BRONDE'S AGAIN. THEY HAD THE CAR FOR 4 WEEKS THIS TIME. REPLACED THE SHORT BLOCK AND HEAD GASKET AGAIN. BOTH TIMES IT WAS CYLINDER 4 IN MY ENGINE. THIS TIME I HAD MY CAR FOR 13 DAYS. I WAS GETTING ON THE EXPRESSWAY 23 NORTH AND BARELY GOT GOING AND THE CAR DID A LITTLE HESITATION. I LOOKED OVER AT THE PANEL AND THE ENGINE LIGHT WAS FLASHING AGAIN. I PULLED OFF THE VERY NEXT EXIT AND THE CAR WAS SMOKING SO BAD, I THOUGHT IT WAS GOING TO CATCH ON FIRE. PULLED OFF AND CALLED BRONDE'S TO SEND A TOW TRUCK. I COULD SMELL A SWEET SMELL AND KNOW I BLEW A HEAD GASKET AGAIN. BRONDE'S SENT A CAR HAULER AND LOADED IT UP. HE TURNED THE KEY AND IT READ ENGINE FAILURE FAILURE FAILURE. IN 14 1/2 WEEKS I HAVE HAD MY CAR IN 3X FOR A BLOWN ENGINE. I AM STILL MAKING PAYMENTS ON THIS CAR AND IT IS JUNK.

ODI #11218328STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND REQUIRED EXCESSIVE FORCE. B & B FORD (10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER HAD NOT RECEIVED AUTHORIZATION TO REPAIR THE VEHICLE BECAUSE THERE WAS NO ELECTRIC POWER STEERING RECALL. IN ADDITION, THE FIVE YEAR WARRANTY STATUTE EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 60,200. *BF *JB

ODI #11218166ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAULT SERVICE NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LUNDGREN FORD (LOCATED AT 900 OLD HWY 53, EVELETH, MN 55734, (800) 954-0323) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNKNOWN.

ODI #11217472POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION STOPPED WORKING AND THE VEHICLE LOST SPEED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER WITH MUCH EFFORT. GENE LATTA FORD (1565 CARLISLE ST, HANOVER, PA 17331, (717) 633-1999) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT RESEARCHED THE FAILURE HIMSELF AND FOUND THE CAUSE OF THE FAILURE TO BE THE TORQUE CONVERTER CLUTCH AND THE SHIFT SOLENOID. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE OFFICIALLY DIAGNOSED DUE TO PAST EXPERIENCES WITH OTHER REPAIRS. AFTER HEARING THE CONTACT'S CONCERNS WITH PAST DIAGNOSES, THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.

ODI #11217627POWER TRAIN

IN JANUARY 2019 MY DAUGHTER WAS DRIVING THE VEHICLE AND IT STOPPED IN THE MIDDLE OF THE STREET AND IT WOULD NOT GO BACKWARDS OR FORWARD AND THERE WAS A LOUD WHINING NOISE COMING UNDERNEATH THE HOOD. IT WAS TOWED TO A SHOP WHERE WE WAS TOLD THE TRANSMISSION WAS GONE BAD AND WE HADN'T HAD IT A YEAR. I WORK IN A CALL CENTER ON BEHALF OF DEALERSHIPS AND I HEAR THE SAME PROBLEM FROM CUSTOMERS ABOUT THE FORD ESCAPE AND FORD FOCUS ABOUT TRANSMISSIONS GOING BAD SKIPPING GEARS SEEMS LIKE WHEN YOU MASH THE ACCELARATOR WHICH IS WHAT WE EXPERIENCED AS WELL THE VEHICLE IS PARKED BECAUSE WE CAN'T DRIVE IT NEED A TRANSMISSION AND WE DONT5HAVE THE MONEY.

ODI #11217241UNKNOWN OR OTHER

WHEN DRIVING FOR LONG DISTANCE ABOUT MORE 60 MILE (ON A HIGHWAY) I GOT SPONTANEOUS MESSAGE "POWER REDUCED TO LOWER ENGINE TEMPERATURE" FOLLOWED BY "TRANSMISSION FAULT SERVICE NOW" THEN THE CAR ENTERS LIMP MODE. AFTER ABOUT 20 MINUTES, THE CAR STARTS ACCELERATING AND GET BACK TO NORMAL EVEN THE TWO MESSAGES ABOVE STILL APPEARS ON THE DASH. THEN AFTER A WHILE, THE TWO MESSAGES DISAPPEAR. THE CAR HAS BEEN CHECKED BY THE FORD COMPANY HERE AT MY COUNTRY, THE RESULT WAS NEGATIVE AND THE SYSTEM APPEARS TO BE NORMAL. HOWEVER, THE MESSAGES ABOVE APPEARS ONLY ON A HIGHWAY.

ODI #11210168POWER TRAIN

FORD ESCAPE WITH 77,000 STOPPED MOVING IN THE MIDDLE OF THE ROAD WHILE TRAVELLING OVER 30 MPH, TOWED TO A FORD DEALERSHIP WHO IS INDICATING THAT IT NEEDS A NEW TRANSMISSION.

ODI #11209952POWER TRAIN

WHILE DRIVING OUR 2014 FORD ESCAPE SE SHORTLY AFTER BEING SERVICED AT OUR LOCAL COGGIN FORD FOR A MAINTENANCE INCLUDING A TRANSMISSION FLUSH, THE VEHICLE BEGAN TO EXHIBIT PROBLEMS. THE VEHICLE HAD BEEN PLAGUED WITH PROBLEMS SINCE PURCHASE FROM A USED DEALER AND EACH TIME IT WAS BROUGHT TO FORD WHO CLAIMED TO FIX THE PROBLEM EVERY TIME. DESPITE THE VEHICLE BEING BROUGHT TO THE FORD DEALERSHIP IT CONTINUED TO HAVE MULTIPLE PROBLEMS WHICH SEEMED TO BE MISDIAGNOSED SUCH AS A WASTEGATE AND TURBO THAT NEEDED TO BE REPLACED WHEN THE INTAKE HOSE WAS SIMPLY NOT RECONNECTED AFTER RECALL ISSUES WERE SUPPOSEDLY ADDRESSED. THE VEHICLE WOULD INTERMITTENTLY SIGNAL THAT THE COOLANT LEVEL WAS LOW. WHILE SITTING AT A STOPLIGHT AFTER NORMAL OPERATION THE VEHICLE FAILED TO ENGAGE THE DRIVESHAFT ONCE THE ACCELERATOR WAS DEPRESSED. AFTER FAILING TO HEAR THE GEARS ENGAGE THE ACCELERATOR WAS RELEASED FOLLOWED BY A LOUD THUD AND THEN THE VEHICLE JERKED EXTREMELY AS THE GEARS ENGAGED AND THE VEHICLE BEGAN TO MOVE. THE VEHICLE THEN FELT AS IF IT WAS NOT FULLY CATCHING GEARS AS IT BEGAN TO OVER REV WHEN ATTEMPTING TO CONTINUE DRIVING. UPON THIS HAPPENING THE VEHICLE THEN ENGAGED A SAFETY MECHANISM WHERE THE VEHICLE ONLY ALLOWED FOR IT TO MOVE FAR ENOUGH FOR US TO PULL INTO A PARKING LOT AND SHUT IT OFF. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED HOME. THIS WAS AFTER GETTING THE VEHICLE BACK FROM FORD WHOM DID A DIAGNOSTIC STATING THAT THE RECALL ISSUES WERE TAKEN CARE OF AND THE TRANSMISSION FLUSH WAS COMPLETED. BEING THAT THE PROBLEMS HAD BEEN SO REPETITIOUS WE HAVE LEFT THE VEHICLE PARKED AND NO LONGER DRIVE IT DUE TO NOT BEING ABLE TO AFFORD THE COST OF A REPLACEMENT TRANSMISSION. IT IS OUT OF WARRANTY AND WE STILL OWE OVER 12 THOUSAND DOLLARS ON THE VEHICLE. NOW WE ARE STUCK WITH A CAR PAYMENT FOR A CAR WE CAN'T EVEN DRIVE AND THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE IT'S PURCHASE.

ODI #11209688ENGINE

WHILE DRIVING ABOUT 45 MPH ON A CITY STREET, THE CAR BEGAN TO FLASH WARNING SIGNALS STATING TO PULL OVER IMMEDIATELY. WHEN I LOOKED AT THE TEMPERATURE GAUGE IT WAS ALL THE WAY ON HOT, BUT HAD NOT STARTED SMOKING YET. THE DEALERSHIP STATED THAT THE HEAD GASKET FAILED WHICH RESULTED IN THE OVERHEATING. THE CAR WAS BOUGHT CERTIFIED PRE-OWNED FROM A FORD DEALERSHIP IN 2017, AND I HAVE ALREADY HAD TO REPLACE THE TRANSMISSION, A COOLANT LEAKAGE PROBLEM, BRAND NEW BRAKES, NEW TIRES DUE TO "WEAR AND TEAR," AND NOW THIS. MY COMMUTE HOME FROM WORK TAKES ABOUT AN HOUR ON A HIGHWAY THEN CITY STREET, AND WHILE ON THE HIGHWAY THE CAR GAVE NO SIGNAL TO THE RISING TEMPERATURE. WHILE ON THE CITY STREET I WAS AT A RED LIGHT, AND ONCE I STARTED TO DRIVE AGAIN THE CAR THEN FLASHED TO PULL OVER AND THE ENGINE LIGHT CAME ON. LOOKING AT THE PROBLEMS OTHER FORD ESCAPE 2014 CAR OWNERS HAVE HAD, AND THE RECALLS THAT OCCURRED BEFORE MY CAR, IT SEEMS THAT THIS ENGINE PROBLEM IS BEING EXPERIENCED AMONGST OTHERS, AND COULD BE DUE TO THE COOLANT RECALL THAT OCCURRED IN APRIL OF 2017. PERSONALLY, I BOUGHT MY CAR IN SEPTEMBER OF 2017 AND WAS UNAWARE OF SUCH RECALL.

ODI #11209721ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

THE CAR'S ENGINE WILL CUT OFF, LIGHTS AND ELECTRICITY WILL STAY ON, BUT THE ENGINE WILL CUT OUT WHILE DRIVING. ACCELERATION IS LOST, AND CANNOT START MOVING AGAIN UNTIL THE CAR IS PUT IN PARK, TURNED OFF, AND TURNED BACK ON. THIS IS WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED AT 30 MPH AND SLOWER, AS WELL AS 55 MPH. THE CAR WILL GIVE AN ENGINE FAULT OR ENGINE FAILURE AND BEGIN JERKING. THIS HAPPENS ON THE HIGHWAY AND CITY STREETS. THE MOST RECENT TIME, THE CAR BEGAN JERKING AFTER TURNING AND COULD NOT STAY ON FOR LONGER THAN 10 SECONDS BEFORE SHUTTING OFF. THIS HAS HAPPENED AT LEAST 6-10 TIMES, AND ALMOST CAUSED CAR ACCIDENTS. MULTIPLE PARTS HAVE BEEN REPLACED, AND THE ISSUE STILL HAPPENS.

ODI #11209270AIR BAGS,UNKNOWN OR OTHERCRASH

"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL

ODI #11209272UNKNOWN OR OTHER

THE ENGINE SPLASH SHIELD LOST ITS BOLTS & FELL TO THE GROUND DRAGGING UNDERNEATH THE CAR WHILE DRIVING (THE BACK STAYED ATTACHED, BUT THE FRONT WAS DOWN ON THE GROUND - LIKE A SNOW SHOVEL). I WAS DRIVING, IN MOTION & HEARD THE DRAGGING NOISE.

ODI #11209295ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.

ODI #11208498STEERING

WHILE DRIVING THE ESCAPE THROUGH CITY STREETS, AN ERROR SHOWED UP ON THE DASH AND SAID 'STEERING ASSIST FAILURE. NEEDS SERVICE.' AT THAT POINT, THE POWERING STEERING STOPPED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO THE CAR IN THE PAST 24 HOURS. I HAVE RESTARTED THE CAR WITH EACH INCIDENT BUT AFTER ALREADY DRIVING, THE ERROR CAME BACK UP. I BELIEVE THAT THIS CAN BE DUE TO AN ELECTRICAL ISSUE OR POWER STEERING COMPONENT FAILURE.

ODI #11208285ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT PULLED OVER, DISCONNECTED AND RECONNECTED THE BATTERY, AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000.

ODI #11208067POWER TRAIN

PULLED INTO A GAS STATION PARKING LOT AND PLACED VEHICLE INTO PARK. DRIVER REMAINED IN VEHICLE TO MAKE PHONE CALL AND REALIZED THE VEHICLE WAS ROLLING BACKWARDS DESPITE VEHICLE BEING IN PARK. EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE FROM ROLLING BACKWARDS. VEHICLE HAD TO BE TOWED TO A DEALERSHIP WHERE IT THEY DISCOVERED THE SHIFTER CABLE BUSHING WAS BROKEN. HUSBAND CALLED FORD DIRECTLY TO DISCUSS THE SAFETY ISSUE AND THEY STATED THAT THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL BECAUSE IT WAS NOT ASSEMBLED IN THE SAME FACTORY.

ODI #11208116ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222) WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2019. THE VEHICLE WAS REPAIRED IN 2018 PER AN INTERIM REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

ODI #11207881ELECTRICAL SYSTEM,UNKNOWN OR OTHER

WHEN DRIVING MY 2014 FORD ESCAPE THE VEHICLE WILL HESITATE AND HAS STALLED. THIS HAPPENS WHEN GOING FROM A STOP AND TRANSITIONING FROM 1ST AND 2ND GEAR. IT SOUNDS VERY SIMILAR TO RECALL NUMBER 14V495000 BUT MY VEHICLE WAS NOT COVERED. THESE HESITATIONS HAVE CAUSED OTHER DRIVERS ON THE ROAD TO HAVE TO SLAM ON THEIR BREAKS AND THE VEHICLE STALLED ONCE WHILE MAKING A LEFT HAND TURN ALMOST RESULTING IN A COLLISION. THANKFULLY THE OTHER DRIVER SLAMMED ON THEIR BREAKS AVOIDING AN ACCIDENT. THIS HAPPENS EVERY RIME WE DRIVE THIS VEHICLE AND WHEN FORD WAS ASKED ABKUT IT THEY COULD CARE LESS. WE HAVE BEEN TOLD BY FORD IT IS NOT THEIR PROBLEM.

ODI #11207589POWER TRAIN

FORD HAS RECALL #18S20 THE BUSHING DENIGRATES CAUSING THE CAR NOT TO PROPERLY SHIFT. THE DASH READS PARK BUT THE CAR IS IN REVERSE. THIS ALMOST CAUSE ME TO HIT ANOTHER CAR. VERY DANGEROUS. MY VIN# NOT COVERED UNDER RECALL IT SHOULD BE ITS THE VERY SAME ISSUE THE RECALL COVERS. IN A CVS PARKING LOT. FORD REFUSES TO REPAIR BECAUSE THE VIN NOT INCLUDED IN RECALL. HAD TO MANUALL PUT IN DRIVE BUT COULD NOT LEAVE CAR UNTIL SOMONE CAME TO HELP ME MANUALLY PUT IN PARK UNDER THE HOOD

ODI #11207602STEERING

I WAS LEAVING HOME, GOT INTO VEHICLE, STARTED IT AND NOTICED ALERT THAT SAID 'STEERING ASSIST FAULT, SERVICE REQUIRED'. I HAD NOT HAD ANY ISSUES WHEN DRIVING THE VEHICLE THE DAY BEFORE. UPON ATTEMPT TO DRIVE VEHICLE I REALIZED THERE WAS NO POWER STEERING. DROVE VEHICLE TO DEALERSHIP FOR SERVICE. WAS TOLD THEY WOULD HAVE TO LOOK AT. IT. MY EXTENDED WARRANTY (5 YEARS/60,000 MILES) WAS EXPIRED BECAUSE I HAD 64000 MILES ON IT. REPAIR AND RENTAL CAR FOR THREE DAYS (HAPPENED ON A SATURDAY) WERE OUT OF POCKET. ENDED UP BEING THE STEERING GEAR ASSEMBLY. REPAIR WAS JUST UNDER $2000. THREE DAY CAR RENTAL WAS $100. THERE WAS A RECALL ON OLDER VEHICLES FOR STEERING BUT NOT FOR MY MODEL YEAR. THERE WAS NO WARNING THAT THERE WAS AN ISSUE. IF I HAD BEEN DRIVING IN THE MIDDLE OF TURNING IT COULD HAVE BEEN VERY BAD. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHERS SO I DO NOT BELIEVE THE ISSUE WITH THE STEERING HAS BEEN FIXED. STEERING SHOULD NOT GO OUT WITH SO FEW MILES ON THE VEHICLE.

ODI #11207094TIRES,WHEELS

PIRELLI TIRE TYPE P235/50 ZR18 97W RIGHT REAR TIRE BLEW APART WHILE DRIVING AT A STEADY 65 MPH ON A STRAIGHT SECTION OF THE GARDEN STATE PARKWAY . THE CAR BEGAN TO VEER FROM SIDE TO SIDE BUT I WAS ABLE TO COAST TO A STOP AT MILE 119.9 . CALLED AAA & THEY SENT REPAIRMAN FROM P&J TOWING TO CHANGE TO THE SPARE. TIRE WAS PURCHASED FROM HOLMAN FORD, TURNERSVILLE, NJ. WHEN CONTACTED THEY DIRECTED US TO CONTACT PIRELLI. WHEN CONTACTED, PIRELLI TOLD US TO HAVE FORD SHIP THE FAILED TIRE TO THEM SO "THEIR LAB" COULD EXAMINE IT. I INFORMED THE PIRELLI REPRESENTATIVE I WAS CONCERNED ABOUT THE OTHER 3 TIRES ON THE CAR FAILING IN THE SAME MANNER BUT HE OFFERED NOTHING. I WAS TOLD TO PURCHASE A REPLACEMENT AND THEY WOULD OFFER A PRORATED REFUND. THE TIRE WAS GIVEN TO FORD TO SHIP TO PIRELLI & REPLACEMENT TIRE WAS PURCHASED AT A COST OF $200. I AM STILL CONCERNED THAT THE OTHER TIRES COULD FAIL SIMILARLY. I HAVE ATTACHED PIX OF THE FAILED TIRE AND DATA FROM OTHER TIRES PURCHASED AS PART OF THE ORIGINAL SET.

ODI #11206868WHEELS

I WENT IN FOR A ROUTINE TIRE ROTATION. THE SHOP WAS UNABLE TO REMOVE MY TIRES, AS MOST OF THE LUG NUTS WERE SWOLLEN. SHOP TOLD ME I WOULD HAVE BEEN UNABLE TO REMOVE MY TIRE IF STUCK ON THE SIDE OF THE ROAD. VERY DANGEROUS ISSUE, ALL BECAUSE FORD MANUFACTURED THE LUG NUTS WITH A 'SOLDERED CAP" UNLIKE MOST WHICH ARE ONE PIECE. THE SOLDERED CAP LEAKS WATER INSIDE, WHICH FREEZES AND CAUSES THE LUG NUT TO SWELL, AND NO LONGER FIT THE TIRE WRENCH.

ODI #11206212FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER FUELING THE VEHICLE, IT FAILED TO START. IT TOOK THE CONTACT SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. GREEN HYUNDAI (1200 S DIRKSEN PKWY, SPRINGFIELD, IL 62703, (217) 525-1370) DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000.

ODI #11206356STEERING

I WAS DRIVING ON A HIGHWAY WITH MY FAMILY AND FELT A TIGHTNESS IN THE STEERING SO PULLED OVER FOR A REST STOP THEN WHEN I TRIED TO LEAVE BY TURNING BACK ONTO THE HIGHWAY THE STEERING WHEEL LOCKED UP AND MADE IT DIFFICULT TO TURN SO HAD TO LEAVE VEHICLE BEHIND DEALERSHIP SAID IT WASN'T NOTHING WRONG WITH VEHICLE AND NO RECALLS BUT THIS IS A KNOWN ISSUE WITH LATER YEARS OF ESCAPE AND OTHER SUV

ODI #11206033LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE REAR DRIVER'S DOOR SWUNG OPEN. THE CONTACT STOPPED, EXITED THE VEHICLE, AND ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT LATCH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN OCTOBER OF 2018 TO THE REAR PASSENGER DOOR. THE CONTACT SCHEDULED AN APPOINTMENT WITH MCREE FORD (2800 GULF FREEWAY, DICKINSON, TX 77539) TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

ODI #11206080ENGINE AND ENGINE COOLING,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT ALSO STATED THAT THE THERMOSTAT WAS NOT REGULATING THE HEAT AND THE COOLANT LEVEL WAS FLUCTUATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,992. *BF *TR

ODI #11205450STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED. AN INDEPENDENT MECHANIC ASSISTED THE CONTACT WITH THE VEHICLE FOR IT TO BE DRIVEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED STEERING WAS TOTALLY LOCKED AND THE VEHICLE COULD NOT STEER.*JB

ODI #11205524ELECTRICAL SYSTEM

THE INFORMATIONAL SCREEN HAS GONE BLACK. IT HAS BEEN RECALLED IN THE 2015 AND 2016 FORD ESCAPES, BUT NOT IN THE 2014 MODELS. THERE IS NO MILEAGE, NO TIRE PRESSURE, NO GAS GAUGE, NO OIL PRESSURE. NEEDS TO BE RECALLED LIKE THE LATER YEARS.

ODI #11204502ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO VIVA AUTO GROUP (414 EXECUTIVE CENTER BLVD, EL PASO, TEXAS 79902, (915) 834-6200), BUT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GALPIN FORD (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.

ODI #11204255STEERING

THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' POPPED AFTER TURNING MY CAR OFF FOR GAS AND THEN TURNING IT BACK ON WHEN I WAS READY TO GO. WITHOUT ANY NOTICE OR ANY PREVIOUS ISSUES I WAS UNABLE TO STEER MY CAR. THIS CAR CAN STILL BE DRIVEN BUT WITH LIMITED STEERING CAPACITY, WHICH IS VERY UNSAFE.

ODI #11204266SEAT BELTS

DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. DEALER SAID PRE-TENSIONER DEVICE WAS DEFECTIVE. CAR HAS NEVER BEEN IN AN ACCIDENT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS

ODI #11203987FUEL/PROPULSION SYSTEM

I RECENTLY WENT IN FOR MY FIRST EMISSIONS TEST ON MY VEHICLE TO FIND OUT THAT THE FUEL VAPOR MANAGEMENT VALVE LEAKED. I HAD NOTICED, PRIOR TO LEARNING THIS, THAT AFTER FUELING I WOULD OFTEN SMELL OF GAS FROM INSIDE THE VEHICLE AND HAVE BECOME CONCERNED THAT THE FAILURE OF THIS SYSTEM MAY HAVE EXPOSED ME TO HARMFUL VAPORS WHILE OPERATING MY VEHICLE, ESPECIALLY CONSIDERING THE OTHER SAFETY ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE.

ODI #11203769STEERING

WITHOUT NOTICE, IT STARTED MY VEHICLE AND RECEIVED A "STEERING ASSIST FAULT" MESSAGE AND LOST ALL POWER STEERING.ONE MECHANIC SAID THAT IT WAS A FORD SOFTWARE UPDATE THAT WASN'T COMPATIBLE WITH MY ELECTRONIC STEERING.I TOOK IT TO FORD DEALERSHIP AND THEY SAID THE RACK AND PINION GEAR WAS THE PROBLEM. $2,000 REPAIR.

ODI #11203314UNKNOWN OR OTHER,ENGINE

MY CAR WAS SERVICED FOR THE COOLANT RELATED RECALL. LESS THAN A MONTH LATER THE LOW COOLANT LIGHT CAME ON AND I BROUGHT THE VEHICLE BACK IN FOR SERVICE. THEY DIDN'T SEE A LEAK AND BELIEVED THERE MUST HAVE BEEN AN AIR BUBBLE IN THE SYSTEM THAT WORKED ITSELF OUT AND ADDED MORE COOLANT. LESS THAN A MONTH AFTER THAT THE LOW COOLANT LIGHT CAME BACK ON AGAIN AND I BROUGHT THE VEHICLE IN TO BE SERVICED. THEY DETERMINED THAT THERE'S AN INTERNAL LEAK AND COOLANT HAD BEEN LEAKING INTO THE ENGINE. THEY HAVE RECOMMENDED REPLACING THE ENGINE AND SAY THAT THIS ISSUE IS DIFFERENT THAN THE COOLANT RELATED RECALL THAT MY CAR HAD BEEN ORIGINALLY SERVICED FOR. THIS CAR IS A 2014 WITH LESS THAN 100K MILES ON IT. IT SHOULD NOT NEED A NEW ENGINE.

ODI #11203475ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE CONTACT NOTICED SMOKE COMING FROM THE TAILPIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TURBO CHARGER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

ODI #11203076POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER SHUTTING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE GEAR SHIFTER FAILED TO ENGAGE IN REVERSE OR DRIVE AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MIGHT BE EXPERIENCING GEAR SHIFTER FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

ODI #11203139ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BLEW OUT INSULATION INSIDE THE VEHICLE THROUGH THE VENTS. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO WORK AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,000.

ODI #11203178ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ENGINE OVERHEATING WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NO COOLANT LEAK; HOWEVER, THE CONTACT TOPPED OFF THE COOLANT ON THOSE OCCASIONS ANYWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ODI #11196932POWER TRAIN,ENGINE

MY CAR OVER HEATED WHILE DRIVING. SO I PULLED OVER AND LET IT COOL DOWN. I THEN TOOK IT TO THE SHOP AND I WAS TOLD I NEEDED A NEW CYLINDER HEAD WHEN ASKED WHY IT OVER HEATED THEY REFEREED TO THE COOLANT SYSTEM BUT DIDN'T KNOW WHY THE COOLANT WAS GETTING THERE. AFTER DOING SOME RESEARCH ONLINE THE WAY THEY EXPLAINED EVERYTHING SEEMS VERY SIMILAR TO THE RECALL NUMBER 17V209000 OR FORD RECALL NUMBER 17S09

ODI #11195894POWER TRAIN

AT FREEWAY SPEED, THE TRANSMISSION ON OUR 2014 FORD ESCAPE FAILED, CAUSING THE CAR TO IMMEDIATELY SLOW DOWN. MY TEENAGE DAUGHTER WAS ABLE TO GET THE CAR ONTO THE FREEWAY SHOULDER. PER THE SERVICE MANAGER AT THE FORD DEALERSHIP WHERE THE CAR WAS TOWED, THEY SEE A LOT OF THESE TRANSMISSIONS FAILING. THE CAR HAD AROUND 60,000 MILES, WHICH IS FAR TOO EARLY FOR A TRANSMISSION FAILURE. FORD CLAIMS THEY CAN'T DO ANYTHING ABOUT THIS ISSUE SINCE THERE IS NO RECALL FOR FAILING TRANSMISSIONS. THE NHTSA MUST ACT BEFORE A SERIOUS INJURY OR DEATH OCCURS AS A RESULT OF THE POOR DESIGN OR MANUFACTURE OF THESE TRANSMISSIONS. MANY OF THESE CARS ARE COMING INTO THE SAME MILEAGE AS OUR VEHICLE, SO THE NUMBERS OF THESE FAILURES WILL BEGIN TO SURGE.

ODI #11195473UNKNOWN OR OTHER

I TOOK MY CAR FOR RECALL ON COOLING SYSTEM TO REPUBLIC FORD IN SPRINGFIELD,MISSOURI ON APRIL1ST AND PICK IT UP ON APRIL 4TH ON APRIL 10TH ALERT COME UP LOW ON ANTIFREEZE SO I TOOK MY CAR BACK TO THE SERVICE DEPARTMENT ( KRIS BISHOP) SERVICE ADVISOR AND I EXPLAIN TO HIM MY PROBLEM WAITED ABOUT 30 MINUTES AND I TOLD ME I AM READY TO GO AND THE PROBLEM FIXED. I TRUSTED HIM WHEN I WENT HOME AND CHECKED THE ANTIFREEZE LEVEL WAS AND STILL UNDER THE MINIMUM. I CALLED THE DEALER SHOP AND THE LADY WHO ANSWER THE CALL TRANSFER MY ALL TO SERVICE RING FOR GOOD 5 MINUTES AND LOST THE CALL. IF THE LOCATION OF THE ANTIFREEZE STORAGE EASY TO GET TO IT I JUST GO BUY SOME AND REFILL IT MY SELF. I UNDERSTAND MY VEHICLE IS NOT BOUGHT FROM THEM AND I USE THEM FOR MY OIL CHANGE DOESN'T MEAN TREAD ME THIS WAY.

ODI #11194960SUSPENSION

NOISE IN REAR EVEN AT 5 MPH SHAKING RATTLING MAKES THIS VEHICLE MISERABLE TO DRIVE

ODI #11194953STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. RANDALL FORD (5500 ROGERS AVE, FORT SMITH, AR 72903, (479) 452-1311) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALL CAMPAIGNS. THE CONTACT FELT THAT IF THE SAME OEM PART WAS REPLACED WITHOUT A REMEDY, THE FAILURE MAY RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

ODI #11195041POWER TRAIN,ENGINE

LOW COOLANT LIGHT APPEARED. HAD OIL CHANGED/FLUIDS TOPPED. A WEEK LATER, COOLANT LIGHT APPEARED AND CHECK ENGINE LIGHT CAME ON. TOOK IT BACK TO PLACE THAT CHANGED MY OIL. COOLANT WAS NOT LOW. THEY USED A DIAGNOSTIC CODE READER THAT INDICATED CYLINDER 2 HAD MISFIRED 3 TIMES (I WAS UNAWARE). A FEW DAYS LATER, TOOK IT TO HAVE CHECKED (FIRESTONE). THEY USED A DIAGNOSTIC CODE THAT SAID THE SAME THING BUT ONE OF THE MECHANICS RELATED HE HAD JUST FIXED A FORD ESCAPE HAVING THE SAME ISSUE AND THAT THEY HAD THEN FIGURED OUT THERE WAS A RECALL FOR THE PROBLEM. FORD SAYS MY VIN IS NOT INCLUDED IN THE RECALL. THERE HAS BEEN NO LEAK NOTED THIS ENTIRE TIME. THE ENGINE LIGHT WENT OFF. I DROVE IT APPROXIMATELY 25 MINUTES, WENT IN TO A BUSINESS FOR 2 HOURS, CAME BACK OUT AND STARTED THE CAR, PULLED OUT OF THE PARKING LOT AND SAW THE CHECK ENGINE LIGHT AND A MESSAGE THAT THE ENGINE WAS OVERHEATING AND PULL OVER SAFELY (WHICH I DID IMMEDIATELY). THERE WAS NO OBVIOUS SIGN THAT THE ENGINE WAS OVERHEATING (STEAM, ODOR, LEAKING, ETC). THE VEHICLE WOULD ONLY START, BUT WOULD NOT ACCELERATE AT ALL. HAD IT TOWED TO JOHNSON CITY FORD WHICH TOLD ME THAT THEY WOULD HAVE TO DROP THE ENGINE TO DETERMINE THE CAUSE ($1700) AND THAT THE TOTAL REPAIR JOB WOULD COST BETWEEN $3500-$7000+ DEPENDING ON THE CAUSE AND DAMAGE (MAY HAVE TO HAVE A NEW MOTOR!). HE THEN TOLD ME IT WOULD BE ABOUT 3 +WEEKS BEFORE THEY COULD REPAIR IT SINCE THERE ARE 5 JUST LIKE IT WAITING TO BE SERVICED! I QUESTIONED HIM ABOUT THIS. HE RELATED THAT THERE WERE 5 FORD ESCAPES WITH A COOLANT LOW/OVERHEATING ISSUE CURRENTLY IN THEIR SHOP. MY VEHICLE WAS BOUGHT BRAND NEW. IT IS GARAGE KEPT AND SERVICED REGULARLY. I DO NOT UNDERSTAND HOW A VEHICLE THAT IS WELL-KEPT AND HAS UNDER 90,000 MILES CAN SUDDENLY, WITHOUT WARNING OR REASON, HAVE THIS KIND OF ISSUE? WHY HASN'T THERE BEEN A RECALL ON THIS ISSUE?

ODI #11195315ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)FIRE

I GOT INTO THE TRUCK AND CRANK IT UP AS I WAS LEAVING WORK ONE AFTERNOON AND WHEN I TURNED THE RADIO ON THE DISPLAY SCREEN FOR THE REAR BACK UP CAMERA AND RADIO WENT OUT.. ITS WAS FLASHING WHITE AND BLACK AND THEN BLACK WITH A WHITE LINE THRU IT AFTER IT KELLY FLASHING TURNING RED GREEN ORANGE WITH LIME JUST RUNNING THRU THE SCREEN.THEN ABOUT 10 MINUTES TOPS IT WAS GONE OUT.. IT ONLY TAKES ME 12 MINUTES TO GET HOME FROM WORK AND IT DIDN'T LAST THAT LONG SO TOOK IT BACK TO MY DEALERSHIP AND THEY DON'T KNOW WHAT WRONG WITH IT. BUT I HAVE NO RADIO AND NO CAMERA. I CONTINUED TO DRIVE AROUND NOT KNOWING WHAT WAS WRONG WITH THE TRUCK AND ONE NIGHT IT MAKE A SPARK AS I WAS SITTING WITH IT RUNNING AT A FAST FOOD DRIVE THRU. THE SMOKE WAS COMING FROM THE FRONT VENTS SO IT PARKED IT AND CALLED THE TOW TRUCK. QUICK TOWED IT BACK TO THE DEALER WHO STILL COULDN'T FIGURE OUT A PROBLEM THEY JUST DISCONNECTED THE WIRING COMPLETELY SO I'M WORSE OFF AS FAR AS IT GOES TO FIGURE OUT THE PROBLEM . I DON'T SEE ANY FIXES FOR THESE ISSUES BUT I'VE SEEN LOTS OF THE SAME COMPLAINTS PLEASE HELP

ODI #11194368STEERING

WHILE DRIVING POWER STEERING COMPLETELY FAILED. THE WHEEL JERKED A BIT BUT I WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. WHEN I ATTEMPTED TO TURN THE WHEEL I HAD NO POWER STEERING AT ALL. I TOOK TO MY MECHANIC AND WAS TOLD THE STEERING RACK NEEDED TO BE REPLACED AT A COST OF $2000. CAR AS 100K MILES. MY CONCERN IS THERE WAS NO CODES OR FAULT DISPLAYED ON INSTRUMENT CLUSTER. THE NEXT DAY I DROVE THE CAR AND THE POWER STEERING WAS FINE. THE NEXT DAY DRIVING IT FAILED AGAIN. STILL NO SERVICE NEEDED LIGHT OR NOTIFICATION ON INSTRUMENT CLUSTER. CAR IS UNSAFE TO DRIVE FOR SOMEONE NOT STRONG ENOUGH TO TURN THE WHEEL WITHOUT POWER STEERING.

ODI #11194137POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

A WEEK AFTER PURCHASING 2/21/2017. THE ESCAPE STARTING RUNNING HOT THEN IT SHUT DOWN THE CAR ACCELERATION . TOOK IT BACK BECAUSE IT UNDER THE FACTORY WARRANTY, THEY SAID THE HEAD GASKET WERE BLOWN AND LEAKING COOLANT INTO THE ENGINE. MIND YOU IT ONLY RAN HOT FOR ONE MINUTE. THEY REPAIRED IT. A YEAR LATER IN FEBRUARY BEFORE MY BIRTHDAY 2/26- I SAY 2/19. THE TRANSMISSION WENT OUT, THEY REPAIRED THAT. A RECALL ON OWN COOLANT VALVE WAS FIXED BY DEALER. NOW IN THE BEGINNING OF MARCH THE WATER PUMP AND ENGINE PROBLEM HAS COME BACK. IF FILL THIS MODEL OF 2014 FORD ESCAPE IS A LEMON AND I SHOULD BE COMPENSATED FOR ALL MY INCONVENIENCE. IT BEEN NOTHING BUT A MONEY DRAIN AND THE DEALERSHIP IS ROBBING ME. I TOOK IT UP THERE TO SEE IF THEY COULD REPAIR THE PROBLEM, BUT THEY SAID MY WARRANTY HAS EXPIRED. THE TOLD ME THE WATER PUMP NEEDED TO BE FIX AND IT WILL COST $1,300 AND THAT I HAVE TO PAY THAT BEFORE THE CAN LOOK AT HEAD GASKET. TO MUCH TO PAY AND THERE CHARGING A SERVICE FEE WHICH IS OK BUT THE NEVER SAID ANYTHING ABOUT A STORAGE FEE. I HAD A TRIP SCHEDULE FOR DOMINICAN REPUBLIC. SHE TOLD ME THEY LEFT A MESSAGE DAYS AFTER BUT NEVER RECEIVED IT. I ASKED IF THEY CAN WAVE THE STORAGE FEE AND I'LL PAY THE REST BUT WAS TOLD THEY CAN'T DO SO. I ASKED TO SPEAK WITH THE MANAGER AND WAS TOLD HE WON'T BE BACK UNTIL MONDAY AND IT FRIDAY. CALLED CORPORATE THEY WERE NO HELP AT ALL. FORD MOTOR COMPANY IS THE WORST CAR COMPANY AND THEY DO NOT HELP THERE CUSTOMERS. POOR CUSTOMER SERVICE AND NO SOLUTION TO A PROBLEM THAT THEY NO THIS CAR IS KNOWN FOR. I'LL BE TAKING LEGAL ACTION IN A CIVIL SUIT AGAINST FORD. THANK YOU FOR LISTENING AND IF ANYONE HAS A SOLUTION PLEASE CONTACT ME. THANK YOU. ( I WILL NEVER THINK FORD FIRST- YOUR LAST). THEY WANT $160.00 FOR STORAGE.

ODI #11193761ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE DRIVING 10-45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD (LOCATED AT 1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED APPROXIMATELY 8-10 TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

ODI #11193819STEERING

2014 FORD ESCAPE 60,000 MILES REPLACED THE BATTERY LOST CONTROL OF POWER STEERING HAD TO BRING TO FORD DEALER THEY SAID IT WOULD NEED TO BE RE-FLASHED THEY THAN CALLED AND SAID IT NEEDED NEW RACK AND PINION FOR THE STEERING AND NEW ALIGNMENT FOR $2200 NOT SURE IF THIS WAS THE PROBLEM IF THIS IS TYPICAL OF THE ESCAPE BUT IT SHOULD NOT OF HAPPENED WITH A VEHICLE WITH THIS FEW OF MILES.

ODI #11193893ENGINE

SHORTLY AFTER STARTING THE CAR (ON A COOL FALL DAY) A WARNING CAME ON THE DASH SAYING "STOP IMMEDIATELY, ENGINE OVERHEATING". THIS CAUSED THE CAR TO LIMIT MY ABILITY TO DRIVE THEREFORE I HAD O SLOWLY STOP AT CURBSIDE OF HIGHWAY. I CHECKED THE COOLANT WHICH WAS BASICALLY GONE. WHICH DIDN'T SEEM RIGHT ESPECIALLY SINCE I HAD JUST PURCHASED THE CAR TWO MONTHS PRIOR. ADDITIONALLY, THE ENGINE WASN'T SMOKING OR VISIBLY SHOWING SIGNS OF OVERHEATING. WHEN I TOOK IT TO THE SHOP THEY WERE NOT ABLE TO IDENTIFY ANY ISSUES. THERE WERE NO POOLS OF LIQUID UNDERNEATH THE CAR THAT WOULD INDICATE A LEAK. HOWEVER, THE ISSUE GOT WORSE AND I HAVE HAD TO FILL THE COOLANT TANK EVERY OTHER WEEK. TOOK THE ESCAPE INTO THE DEALERSHIP, THEY SAID IT WOULD BE A HOSE LEAK AND THE COOLANT NEEDED TO BE FLUSHED FOR 800 DOLLARS. I DIDN'T HAVE THE MONEY, SO TOOK IT TO ANOTHER SHOP. THAT SHOP RAN TESTS BUT COULDN'T FIND A LEAK IN THE HOSING SYSTEM NOR COULD THEY SEE SIGNS OF COOLANT ON OTHER PARTS OF THE ENGINE. MY CAR CONTINUED TO SUCK DOWN COOLANT FOR NO APPARENT REASON UNTIL FINALLY THE TIMING BELT BROKE.

ODI #11193536ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO FORD MOTOR CREDIT COMPANY (LOCATED AT 9009 CAROTHERS PKWY, FRANKLIN, TN 37067, (800) 727-7000) AND WAS INFORMED THAT THE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. PARTS DISTRIBUTION DISCONNECT.

ODI #11193143AIR BAGS,SEAT BELTS,UNKNOWN OR OTHERCRASH1 INJURY

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 20-25 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT QUARTER PANEL OF THE OTHER VEHICLE. THE SEAT BELT FAILED TO RETRACT AND THE DRIVER'S SIDE DOOR AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER ALSO STATED DRIVER SIDE AIRBAG AND SEAT BELT FAILED. CONSUMER 'S RIGHT SIDE HIT AGAINST SEAT BELT BUCKLE, CAUSING HER TO SEVERLY BRUISE WITH INJURY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ODI #11193153STRUCTURE1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON THREE OCCASIONS, WHILE LOADING CARGO INTO THE VEHICLE, THE LIFTGATE FELL AND STRUCK THE CONTACT ON THE BACK AND SHOULDERS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO MOCK FORD SALES (LOCATED AT 913 SE 6TH ST, GRANTS PASS, OR 97526, (541) 476-6656) WHERE IT WAS DIAGNOSED THAT THE RKE TRANSMITTER MODULES SHOWED NO CODES. THE CONTACT WAS INFORMED THAT THE HANDS-FREE POWER LIFTGATE OPTION SHOWED NO FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,180.

ODI #11193177ELECTRICAL SYSTEM,UNKNOWN OR OTHERFIRE

THE VEHICLE WAS PARKED STATIONARY WHILE I WENT INSIDE THE OFFICE BUILDING TO RUN AN ERRAND. WHEN I CAME OUT, MY DAUGHTER OPENED THE PASSENGER SIDE DOOR FIRST AS I WAS OPENING MINE AND SHE SCREAMED AND SMOKE AND FIRE CAME BURSTING OUT OF THE CAR AND ALL THE WINDOWS BLEW OUT AND KNOCKED US BOTH OFF OUR FEET. THE FIRE DEPARTMENT SAID IT WAS ELECTRICAL AS THE ENGINE WAS STILL INTACT.

ODI #11191930UNKNOWN OR OTHER

THE INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY (MFD) WENT BLANK. EXACTLY AS DESCRIBED IN FORD RECALL 15C03. THIS IS A SAFETY PROBLEM. THE CAR WAS MANUFACTURED IN THEIR LUCASVILLE OH PLANT DURING THE DATES MENTIONED IN THEIR RECALL, HOWEVER, MY VIN WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS THE EXACT SAME PROBLEM LISTED I SUSPECT THEY MAY NOT HAVE BEEN CORRECT. FORD IS NOT RESPONSIVE EXCEPT TO SAY MY CAR IS NOT INCLUDED IN THE RECALL.

ODI #11191794STEERING

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE STEERING WHEEL FROZE UP AND WOULD NOT TURN UNLESS USING TREMENDOUS FORCE. I WAS LUCKY NOT TO BE IN AN ACCIDENT. THE CAR ONLY HAS 56-58K MILES AND IS NOT THAT OLD. I WAS NOW CHARGED BY FORD ALMOST $2,000 TO REPLACE THE STEERING SYSTEM. I HAVE READ ABT THIS FROM OTHER OWNERS ON-LINE, BUT THERE SEEMS NOT TO BE A RECALL FOR SOMETHING THAT CAN POTENTIALLY CAUSE AN DEADLY ACCIDENT.

ODI #11191023POWER TRAIN,ENGINE

OUR 2014 FORD ESCAPE WAS RECENTLY UNDER REPAIR FOR THE JAN 2018 COOLANT RECALL. IT WAS COMPLETED ON MAR 15, 2019. ON MAR 16, 2019. OUR VEHICLE HAD DRIVEN ON THE FREEWAY FOR 3 HRS FOR A DISTANCE OF 200 MILES AND UPON EXITING THE FREEWAY AND STOPPING AT A STOPLIGHT. MY VEHICLE STOPPED MOVING AND MANAGED TO GET IT ONTO A GAS STATION PARKING LOT.. I HAD IT TOWED THE NEAREST CAR DEALERSHIP AND THEY HAD DIAGNOSED IT AND CAME BACK WITH THE TRANSMISSION AND COOLANT BEING THE ISSUE. THEY ARE CURRENTLY WANTING TO CHARGE US A LARGE AMOUNT OF MONEY TO FOX THE REPAIRS AND TRANSMISSION. I NOTICED THAT THERE IS A RECALL FOR THE TRANSMISSION AS OF SEPT 2018. NO RECALL MESSAGE HAS BEEN SENT OUT YET. HOWEVER. I BELIEVE MY VEHICLE IS AFFECTED AS IT WOULD MAKE AN UNUSUAL SOUND FROM TIME TO TIME WHEN SHIFTING FROM PARK, REVERSE, OR DRIVE AS IF IT GOT STUCK. I WOULD LOVE TO HAVE SOMEONE FROM THE FORD ASSIST ME WITH THIS BECAUSE IT DOESNT MAKE SENSE FOR ME TO DEAL WITH THIS IF THIS HAS BEEN A DISCOVERED ISSUE. PLEASE ASSIST ME IN THIS MATTER. THANK YOU.

ODI #11190482UNKNOWN OR OTHER,ENGINE

VEHICLE HAD A RECALL FOR COOLANT SENSOR FIXED IN 01/2018. SINCE THEN COOLANT HAS RUN LOW, BEEN CHECKED NUMEROUS TIMES, HAD HOSES REPLACED, SEVERAL DIAGNOSTIC TESTS LOOKING FOR PROBLEMS, CAR HAS SINCE OVERHEATED, AND IS NOW IN NEED OF A NEW ENGINE BECAUSE OF COOLANT SYSTEM PROBLEM NOT FIXED BY A SENSOR ALERTING YOU TO A LEVEL OF FLUID. NO LEAK EXISTS SO COOLING FLUID IS WORKING ITS WAY THROUGH THE ENGINE SYSTEM SOME OTHER WAY. THE PROBLEM HAS PERSISTED FOR NEARLY 7 MONTHS NOW. THE VEHICLE RAN EMERGENCY MESSAGES ON THE DASH MERE MINUTES AFTER STARTING STATING THAT THE ENGINE WAS OVERHEATING AND TO IMMEDIATELY EXIT THE VEHICLE.

ODI #11190024ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DIGITAL PANEL STARTED FLASHING AND THEN WENT BLANK. THE PANEL FLASHED BACK ON, BUT THEN WENT BLANK AGAIN AND REMAINED BLANK. THE DEALER (UPPER MARLBORO FORD, 5701 CRAIN HWY, UPPER MARLBORO, MD 20772, (301) 627-5600) PERFORMED A GENERAL MAINTENANCE SPECIAL VEHICLE CHECK-UP FOR SEVERAL SERVICES, BUT DID NOT MENTION THE PANEL FAILURE. WHEN THE CONTACT QUESTIONED THE DEALER, THEY STATED THERE WAS NO RECALL AND DID NOT PROVIDE A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,000.

ODI #11189755ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE COOLANT LEVEL WAS LOW. THE CONTACT DROVE THE VEHICLE TO SAM LEMAN FORD (LOCATED AT 1508 MORRISSEY DR, BLOOMINGTON, IL 6170, (309) 663-1331) WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

ODI #11187278STEERING

POWER STEERING WENT OUT ON ME WHILE DRIVING OUT OF NOWHERE. WAS DRIVING FINE NOT EVEN 8 HOURS BEFOREHAND. AFTER TURNING ON THE CAR THE STEERING WAS HARD TO KEEP CONTROL OF. AS I KEPT DRIVING THE POWER STEERING WAS LOCKING UP AND SOUNDED LIKE IT WAS GRINDING GEARS TOGETHER. AFTER STOPPING FOR FOOD, TURNED THE CAR BACK ON TO REVERSE AND THE STEERING WHEEL HAD LOCKED AND ON THE DASH IT STATED 'STEERING LOSS. PARK SAFELY.' AFTER THIS AND EVERYTHING LOCKED I CALLED A TOW TRUCK TO TOW IT HOME IN MY DRIVEWAY.

ODI #11186705ENGINE

MANUFACTURER NAME : FORD MOTOR COMPANY NHTSA RECALL NO. / MFR RECALL NO. : 17V-209 / 17S09 RECALL SUBJECT : ENGINE CYLINDER HEAD MAY LEAK OIL WHEN SITTING AT A STOP LIGHT, A MESSAGE CAME UP ON MY MESSAGE BOARD "SERVICE ENGINE NOW". THE VEHICLE STARTED TO SHUDDER AND THEN SMOKE CAME OUT FROM UNDER MY HOOD. I TURNED THE VEHICLE OFF IMMEDIATELY, WHILE STILL SITTING AT THE LIGHT, AND GOT OUT. THE VEHICLE WAS INSPECTED BY A FORD DEALERSHIP AND STATED THE HEAD NEEDED TO BE REPLACED DUE TO A CRACKED CYLINDER HEAD WITH AN ESTIMATED OF $3500.00. I DID NOT RECEIVE NOTICE OF THE RECALL REFERENCED ABOVE. MY VEHICLE HAS BEEN "LOSING" COOLANT, WHICH I HAD BEEN REFILLING QUITE OFTEN WITH NO VISIBLE LEAKS OR PUDDLES. IF I HAD KNOWN OF THE RECALL THIS COULD HAVE BEEN PREVENTED. DUE TO AN ISSUE BY THE MANUFACTURER, I AM NOW SOMEHOW RESPONSIBLE TO FIX THEIR PROBLEM. THIS HAS HAPPENED ON MANY OTHER VEHICLES AND SHOULD BE CORRECTED BY THE COMPANY. I AM THANKFUL I DID NOT HAVE MY YOUNG DAUGHTER WITH ME AT THE TIME.

ODI #11186899UNKNOWN OR OTHER

ON WEDNESDAY MARCH 13, 2019, I WAS DRIVING WEST AT APPROXIMATELY 60 MILES PER HOUR, ON INTERSTATE HIGHWAY 10 IN SAN ANTONIO TEXAS BETWEEN FRESNO DR. AND WEST AVE. THE HOUR WAS APPROXIMATELY 10:00 PM. THE WEATHER WAS CLEAR, TEMPERATURE WAS IN THE MIDDLE 60'S. TRAFFIC WAS LIGHT. SUDDENLY, I HEARD A VERY LOUD NOISE, THE SUNROOF GLASS ON MY VEHICLE EXPLODED. I DID NOT SEE AN OBJECTS OR HEAR ANYTHING THAT MAY HAVE CAUSED THE GLASS TO BREAK. I HAD NOT DRIVEN UNDER AN OVERPASS OR BRIDGE. I EXITED THE FREEWAY AT WEST AVE. AND ENTERED A 7 ELEVEN PARKING LOT TO INSPECT THE DAMAGE. THE FRONT PANEL OF THE SUNROOF WAS BROKEN. I INSPECTED THE SUNROOF FOR EVIDENCE OF AN OBJECT THAT MAY HAVE HIT THE GLASS, BUT FOUND NONE. SOME OF THE GLASS DID FALL INTO THE SPACE BETWEEN THE ROOF AND THE INTERIOR PANEL, BUT THE MAJORITY OF THE GLASS WAS STILL IN ITS ORIGINAL PLACE. IT APPEARED BOWED AS IF THE BREAK OCCURRED FROM THE INSIDE OUT.

ODI #11186352POWER TRAIN

TRANSMISSION FAIL: WE WERE DRIVING OUR 2014 FORD ESCAPE AT TIME OF THE FAIL. TURNING INTO TRAFFIC AND THE CAR WOULDNT GO ALMOST CAUSED A CAR TO HINT US CAUSE WE COULDNT GO WE COULDNT GET OUT OF THE WAY. FORD IS SAYING ITS THE TRANSMISSION LINE NOT BUILDING ENOUGH PRESSURE TO CHANGE GEARS. WE TOOK IT FORD ONE YR AGO BECAUSE IT WAS SHIFTING RIGHT FROM 2ND GEAR, THEY CHANGED THE FLUIDS SAID IT TESTED FINE AT THOS TIME. ONE YR TO THE DAY TRANSMISSION FAILS.

ODI #11186643POWER TRAIN,ENGINE

THERE WAS A RECALL ON THE COOLANT SYSTEM, TO ADD A SENSOR DUE TO FORD HAVING CARS BLOWING MOTORS. AFTER THIS RECALL WAS DONE, I HAD THE CAR IN THE GARAGE ON AND OFF FOR OVER A MONTH, TO FIND OUT THAT TH COOLANT WAS LEAKING INTO THE NUMBER 4 CYLINDER. SO, THEY REPLACE THE MOTOR, NOT SURE ABOUT THE HEADS. THEN WITH IN WEEKS TROUBLE WITH THE TRANSMISSION.

ODI #11186117FUEL/PROPULSION SYSTEM

DOES NOT GET ADVERTISED FUEL EFFICIENCY. FUEL EFFICIENCY IS MUCH LOWER AT AROUND 22 MPG COMBINED. VERY DISAPPOINTED.

ODI #11185613ELECTRICAL SYSTEM,ENGINE

CAR OCCASIONALLY DIED AT STOP LIGHTS, SIGNS AND ONCE ON THE EXIT RAMP WHILE EXITING A HIGHWAY. OCCASIONAL TO OFTEN ROUGH RUNNING ESPECIALLY AT LOW SPEED AND ODD SHIFTS FROM THE TRANSMISSION. SURGING IN THE ENGINE WHILE AT HIGHWAY SPEED AND WHEN SLOWING TO STOP. ENGINE FAULT MESSAGE WOULD COME UP IN DISPLAY AND I TOOK A PICTURE, SHOWED IT TO SERVICE MANAGER WITH NO SUCCESS. COMPUTER WOULD NOT STORE CODES WHEN THESE PROBLEMS OCCURRED SO ON 4 SEPARATE TRIPS TO THE DEALERSHIP I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE AND TO CONTINUE TO DRIVE IT AND BRING IT IN IF IT HAPPENED AGAIN. VEHICLE FINALLY DIED AND CHECK ENGINE LIGHT CAME ON AND STAYED ON. HAD IT TOWED TO THE DEALERSHIP AND A SIGNAL RETURN FOR MAP WIRING PROBLEM WAS DIAGNOSED AND REPAIRED. AFTER SOME READING I BELIEVE THERE HAVE BEEN SERVICE ADVISORIES AND POSSIBLY A RECALL FOR CERTAIN VIN'S. I TOLD THE DEALERSHIP I DID NOT FEEL SAFE DRIVING THE VEHICLE WITH THE PROBLEMS IT WAS HAVING BUT IT MADE NO DIFFERENCE.

ODI #11184504AIR BAGS,STRUCTURE,ENGINEFIRE

I WAS DRIVING DOWN THE HIGHWAY AT A NORMAL RATE OF SPEED (65), AS BY VEHICLE BEGAN TO STALL OUT. THE CAR STOPPED DRIVING RIGHT ON THE HIGHWAY, AND I WAS BARELY ABLE TO PULL IT TO THE SHOULDER WITHOUT GETTING HIT BY OTHER CARS. ONCE I PULLED TO THE SHOULDER, THE CAR BEGAN SMOKING. SMOKE QUICKLY FILLED THE INSIDE OF THE VEHICLE. BEFORE I COULD ROLL ALL THE WINDOWS DOWN, THE ENGINE HAD BURST INTO FLAMES.

ODI #11184560POWER TRAIN,ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SERVICE THE ENGINE" INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND TWO POLICE VEHICLES AND A FIRE TRUCK IMMEDIATELY ARRIVED AT THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE AND ENGINE COOLING) AND 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. PARTS DISTRIBUTION DISCONNECT.

ODI #11184445UNKNOWN OR OTHER,ENGINE

MY 2014 FORD ESCAPE, WITH A 1.6L GTDI ECOBOOST ENGINE, BUILT IN LOUISVILLE, KY IN MARCH 2014 LEAKS ENGINE COOLANT. I PURCHASED THIS VEHICLE ON JUNE 6, 2014. I HAVE PUT MY VIN INTO THE NHTSA NATIONAL RECALL SITE AND IT SAYS MY CAR IS NOT RECALLED. HOWEVER, FORD SAFETY RECALL 17S09 SUPPLEMENTAL #1, DATED DECEMBER 13, 2017, AND NHTSA CAMPAIGN NUMBER 17V209, AFFECTING 230,000 2014 ESCAPES CLEARLY STATES THAT MY VEHICLE, MANUFACTURED IN MARCH 2014, SHOULD BE IN THE RECALL SINCE IT WAS BUILT IN LOUISVILLE BETWEEN FEB 13, 2013 AND SEPT 2, 2014, THE RECALL TIMELINE. MY CAR, LEAKING ENGINE COOLANT, IS EXACTLY THAT DESCRIBED IN FORD SAFETY RECALL 17S09. IN THE PAST 10 WEEKS OR SO I HAVE NOTICED COOLANT ON MY GARAGE FLOOR AND HAVE FILLED THE COOLANT RESERVOIR AT LEAST 8 TIMES. AT ONE TIME THE HEATER DID NOT WORK AND THE RESERVOIR WAS NEARLY EMPTY. I AM CONCERNED ABOUT THE POSSIBILITY OF AN OVERHEATED ENGINE CAUSING THE CYLINDER TO CRACK AND SPEW OIL RESULTING IN A POSSIBLE ENGINE FIRE. I CURRENTLY HAVE APPROXIMATELY 39,000 MILES ON THIS VEHICLE. IF THIS VEHICLE VIN IS NOT RECALLED, I CERTAINLY WOULD LIKE A DETAILED ANSWER WHY IT IS NOT SINCE IT MEETS ALL THE PARAMETERS OF SAFETY RECALL 17S09 SUPPLEMENTAL #1 AND NHTSA CAMPAIGN NUMBER 17V209. THANK YOU.

ODI #11183060POWER TRAIN,ENGINE

CAR LOSSES ALL POWER WHILE ACCELERATING OVER 40 MPH. GETTING ON THE HIGHWAY IS THE WORST. MOTOR WILL REV UP ALMOST REDLINING BEFORE SLAMMING INTO A RANDOM GEAR WITH AGAIN NO POWER SO I'M NOT GAINING ANY SPEED. JUST RPMS ARE SCREAMING LIKE I'M IN NEUTRAL. IT'S VERY UNSETTLING TO HAVE MY CAR PRACTICALLY STOPPING IN THE HIGHWAY.

ODI #11182382ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON FOR IT TO OPERATE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 57,000.

ODI #11182406POWER TRAIN

ON FEB 22 2019 I WAS DRIVING GO WORK ON A SMALL HILL. I LOST ALL POWER THE RPMS SHOT UP AND THE SUV SLOWED DOWN.I MADE IT TO FLAT GROUND AND THE SUV STOPPED. I PUT THE SUV IN PARK FOR A COUPLE SECONDS THEN I PUT IT BACK IN DRIVE IT WOULDN'T MOVE SO I PUT IT IN REVERSE IT STILL WOULDN'T MOVE I PUT IT BACK IN PARK AND TURNED OFF. I WAITED A FEW MINUTES TURNED IT ON IT MOVED ENOUGH FOR ME TO PARK IT AT A GAS STATION.

ODI #11182129SEAT BELTS

THE REAR SEAT BELT BUCKLES ARE STUCK UNDERNEATH THE SEATS. I WAS ABLE TO FORCE ONE UP BY REACHING MY ARM UNDERNEATH BUT THE PLASTIC IS BENT UP AND THE LATCH DOES NOT PUSH IN MAKING IT INOPERABLE. IT APPEARS THERE IS METAL PIECE ON THE EDGE OF THE SEAT CUSHION THAT KEEPS THE SEAT BELT BUCKLES FROM COMING UP TO TOP SIDE OF SEAT WHERE THEY WOULD BE ACCESSIBLE TO PASSENGERS. I AM NOT SURE IF THIS PROBLEM WAS LIKE THIS WHEN I PURCHASED THE VEHICLE OR IF IT OCCURRED WHEN THE SEATS WERE FOLDED DOWN AT SOME POINT. I ONLY DISCOVERED IT WHEN A FAMILY MEMBER WAS RIDING IN BACK SEAT AND WAS UNABLE TO FIND THE SEAT BELT LATCHES.

ODI #11182159UNKNOWN OR OTHER

THE SNOW CAKES ON THE OUTER WHEEL WELL FELT AND NOW THE FELT HAS BROKEN FROM THE CLIPS THE SENSORLIGHT COMES ON THE FELT KEEPS THE SNOW FROM COMING OFF SO IT BUILDS UP IN JUST A BLOCK WAS TOLD IT WILL HAVE TO BE REPLACED CAN'T PREVENT THE SNOW FROM CAKING ON THE FELT AND SETTING OFF THE SENSOR CAN'T KEEP REPLACING THESE FELT WHEEL WELL IT SHOULD BE A RECALL

ODI #11181641FUEL/PROPULSION SYSTEM

THE ENGINE STALLS MOMENTARILY WHEN I TRY TO START UP AFTER TURNING A CORNER, OR WHEN I SLOW DOWN AND TRY TO ACCELERATE AGAIN. I HAVE TRIED BUYING HIGHER GRADE GAS AND USED EXTRA CLEANING FLUIDS RECOMMENDED. NEITHER HELPED. IT IS FRIGHTENING TO PRESS THE ACCELERATOR AND NOTHING HAPPENS IMMEDIATELY. THIS HAPPENS IN CITY DRIVING.

ODI #11180898STEERING

SON WAS DRIVING CAR ON LOCAL ROADS WHEN POWER STEERING FAILED. HE WAS EVENTUALLY ABLE TO PULL TO THE SIDE OF THE ROAD AND WAIT FOR TOW TRUCK. CAR WAS DELIVERED TO SHEEHY FORD DEALER IN GAITHERSBURG, MD. RECEIVED CALL TODAY THAT THE RACK AND PINION STEERING ON THE CAR, WITH FEWER THAN 75,000 MILES, "BURNED OUT" AND RELATED REPAIRS RUN $2,400+. MY BRIEF RESEARCH OF THE MATTER SUGGESTS THAT THIS IS A MANUFACTURER ISSUE AND SHOULD BE COVERED BY FORD AND THE DEALERSHIP AS IF IT WERE A RECALL. IT APPEARS THAT FORD HAS CAPITULATED IN SOME INSTANCES AND INSTRUCTED DEALER TO REPAIR AT NO COST. HOW DO I COMPEL THE MANUFACTURER TO DO THE SAME FOR ME?

ODI #11180421ENGINEFIRE

ON MY WAY TO WORK THIS MORNING I WAS IN MOTION WHEN ALL OF THE SUDDEN ALL THE LIGHTS IN MY CAR CAME ON A MESSAGE CAME UP THAT SAID SERVICE ENGINE NOW THE CAR WOULD NOT GO AT ALL AS I TURNED OFF OF THE HIGHWAY ONTO A CITY STREET I NOTICED THE CAR SMOKING I GOT OUT TO LOOKIF THERE WAS FIRE THERE WAS I GOT MY 3 CHILDREN OUT OF THE BACKSEAT AND GOT AWAY FROM THE CAR I WATCHED AS MY CAR BURNT TO THE GROUND.

ODI #11180079ENGINE

PURGE VALVE FAILURE. PURGE VALVE WAS EXPERIENCING A LEAK AND REQUIRED REPLACMENT. CAR WOULD SHUT OFF ON ROAD WHEN IDLING. MECHANIC NOTED HE HAS SEEN SIMILAR ISSUES IN OTHER FORD ESCAPES, AND EVEN NOTED THE PART IS IDENTICAL TO THE PURGE VALVE THAT HAS BEEN RECALLED ON THE FORD FOCUS.

ODI #11176680ENGINE

"TAKATA RECALL". MY VEHICLE HAS LOST 2 TANKS OF ANTIFREEZE IN 3 MONTHS. IT IS NOT LEAKING ONTO THE GROUND, BECAUSE THERE ARE NO DRIPS OR PUDDLES EVER VISIBLE UNDER THE VEHICLE. OTHER 2014 FORD ESCAPES WERE RECALLED FOR THIS SAME THING, WHICH COULD ULTIMATELY CAUSE A FIRE. MY PARTICULAR VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT IS HAVING THE SAME ISSUE, AND DEALERSHIPS WON'T FIX IT AS A RECALL. MUST MY VEHICLE CATCH ON FIRE BEFORE SOMETHING IS DONE!!

ODI #11179879POWER TRAINCRASH

WAS DRIVING AT 60 MPH WHEN VEHICLE RPM SUDDENLY REDLINED AND VEHICLE LOST POWER AND SHUT OFF. VEHICLE STEERING WAS HARD AND VEHICLE WENT INTO A DITCH.

ODI #11179966ENGINE

FORD HAD A RECALL ON THE 2014 FORD ESCAPE IN TWOTHOUSAND 17 FOR AN ENGINE COOLANT SENSOR I BOUGHT THE CAR SIX MONTHS AGO THE RECALL WAS FIXED BY THE OLD OWNER AT A FORD DEALERSHIP NOW THAT THE CAR BELONGS TO ME THE SENSOR IS BAD AGAIN NOW I'M STUCK PAYING FOR A BAD SENSOR I BELIEVE THE SENSOR WAS DEFECTIVE AND SO DOES MECHANIC WHY SHOULD I HAVE TO PAY FOR IT DEFECTIVE PART FORD IS NO HELP

ODI #11176097POWER TRAIN

THE VEHICLE HAS 109K MILES ON IT AND IS CONSUMING TOO MUCH COOLANT. IT HAS UNDERGONE PRESSURE TESTING AND THERE ARE NO LEAKS OR CRACKS IN THE RADIATOR. THE ONLY SOLUTION THE MECHANICS CAN THINK OF IS THAT THIS MAY HAVE THE SAME PROBLEM AS THE 2013 MODELS WITH COOLANT CONSUMPTION PROBLEMS. THIS HAS HAPPENED THREE TIMES IN THE PAST THREE MONTHS. UPON STARTING THE VEHICLE ENGINE COOLANT LOW APPEARS ON THE DASH. WHEN IT APPEARS THE COOLANT IS IN FACT LOW AND EACH OF THE THREE TIMES IT HAS BEEN REFILLED. IT CAN USUALLY GO ANOTHER 1,000 MILES AND THEN COOLANT HAS DISAPPEARED AGAIN.

ODI #11175734ENGINE

I BOUGHT MY CAR IN FEBRUARY 2017. SOON AFTER PURCHASING THIS (USED) I BEGAN LOSING ENGINE COOLANT RAPIDLY AND MY CAR WOULD NOT GET WARM WHEN I HAD THE HEAT ON. ALSO, BLUE SMOKE WOULD COME FROM THE EXHAUST. I HAVE TAKEN TO MY BROTHER-IN-LAW FOR A LOOK-OVER AND THEY SAID THIS LOOKS LIKE A LEMON CAR. WELL, UPON RESEARCH, I SEE A RECALL WHICH MATCHES A LOT OF THE SYMPTOMS OF MY CARS ISSUES, BUT NO RECALL HAS BEEN ISSUED ON MY VIN. I BELIEVE THAT WHATEVER IS GOING ON WITH MY CAR IS A DIRECT RESULT OF THE SAME ISSUE BEING RECALLED AND I NEED THIS INVESTIGATED AS SOON AS POSSIBLE.

ODI #11174980POWER TRAIN,UNKNOWN OR OTHER

ENGINE CYLINDER LEAK AND OTHER RECALLS. NO RECORDS ON CAR VIN NUMBER TO BE FOUND. FORD DENIES RECALLS BUT DID FIX 2 RECALLS BEFORE BLOCKING OTHERS. THE BLOCK WAS DONE WHEN I FILED LEMON LAW FOR OTHER PROBLEMS. TRANSMISSION REPLACED 2 TIMES. SEVERAL RECALLS WITH NO NOTICE OR RECORDS.

ODI #11174652FUEL/PROPULSION SYSTEM

CAR EXPERIENCES TOTAL LOSS OF ACCELERATION WHILE DRIVING. THIS HAPPENED ON HIGHWAY AT 40 MPH. CAR BEHIND US ALMOST SLAMMED INTO US.

ODI #11174387ENGINE

THERE WAS A LEAK FROM THE RADIATOR FLUID INTO THE ENGINE BLOCK THAT RESULTED IN A BLOWN HEAD GASKET. THERE WAS NO WARN LIGHT SUGGESTING THAT THE COOLANT LEVEL WAS LOW, WHICH MAY HAVE PREVENTED THE PROBLEM. THERE HAS BEEN A FACTORY RECALL FOR THIS EXACT SITUATION ON THE EXACT SAME MAKE MODEL AND YEAR OF MY VEHICLE, BUT SOMEHOW MY VEHICLE WAS NOT INCLUDED. PLEASE SEE ATTACHED RECALL LETTER FROM FORD'S SITE. THIS IS MY ONLY CAR I HAVE SAVED UP TO GET AND REPAIRS OF THE HEAD GASKET WOULD BE $3000. HOWEVER, FORD WILL NOT REPAIR IT BECAUSE THEY SAID THEY CAN NOT GUARANTEE THE REPAIR DUE TO THE ISSUE WITH THE LEAK. THEY HAVE SEEN THIS SEVERAL TIMES. THEY WILL ONLY DO A FULL ENGINE REBUILD OR REPLACEMENT FOR $8000 BECAUSE THEY ADMIT THAT THIS IS A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY. SHAWNEE, KS 66203) IN DESPERATE NEED OF A RECALL. THIS HAPPEN WHILE DRIVING DOWN INTERSTATE 35 FROM OMAHA TO KANSAS CITY

ODI #11173729POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

THIS CAR HAS HAD 13 RECALLS SINCE MANUFACTURED FOR DIFFERENT MECHANICAL AND SAFETY ISSUES SOME EVEN RESULTING IN SPONTANEOUS ERUPTION OF FIRE TO THE ENGINE BAY. WHILE REPLACING MY BATTERY THE DELEARAHIP NOTIFIED ME OF SEVERAL RECALLS THAT REQUIRED ATTENTION, SO I HAD THEM REPLACE EACH ITEM THAT HAD BEEN RECALLED, ONE OF WHICH WAS A SENSOR WITHIN THE TRANSMISSION. AFTER I TOOK THE VEHICLE TO HAVE IT REPLACED SUBSEQUENTLY, MAYBE 6 MONTHS LATER I HAD DRIVING ISSUES WHILE OPERATING IT ON THE EXPRESSWAY. THE VEHICLE WOULD GO IN AND OUT OF GEAR WHILE DRIVING AND I COULD NOT CONTROL THE SPEED OF THE VEHICLE. THIS OCCURRED THE ENTIRE DRIVE HOME TO THE POINT WHERE I HAD TO DRIVE WITH HAZARD LIGHTS ON SO THAT I WOULD NOT GET REAR ENDED FOR HAVING INTERMITTENT SPEED/DRIVING ISSUES. THE CAR WOULD LITERALLY OVER REV THE THE ENGINE AS IF I WAS FLOORING THE PEDAL WHEN I WASN'T EVEN TOUCH THE GAS AT ALL. THE SENSOR LITERALLY TOOK CONTROL OF THE ENGINE AS IF IT WAS DRIVING ITSELF. I DIDN'T DRIVE IT UNTIL THE NEXT MORNING THEN THE NEXT DAY, THE ONLY WAY TO DRIVE IT WAS IF I SLOWLY TRANSITIONED SPEEDS. I HAD TO TAKE THE VEHICLE TO HAVE THE SAME SENSOR REPLACED. AFTER REPLACING THE SENSOR IT STILLS SEEMS TO NEED TO BE DRIVEN SLOWER THAN WHEN I FIRST BOUGHT IT OR IT MIGHT BREAK AGAIN. THIS IS A SAFETY HAZARD. I'M AFRAID TO DRIVE THE VEHICLE WITH MY DAUGHTER IN IT DUE TO THE FACT THAT I MIGHT HAVE MECHANICAL ISSUES WHILE DRIVING AGAIN & BE ON THE HIGHWAY TO HAVE A HIGH SPEED COLLISION WITH A TODDLER WOULD KILL ONE OR BOTH OF US. THIS MODEL IN PARTICULAR HAS HAD MORE RECALLS THAN ANY CAR I'VE EVER HAD OR EVEN HEARD OF HAVING. I HAVE TO CONTINUE MAKING PAYMENTS ON IT DUE TO MY NEGATIVE EQUITY YET IT ISN'T RELIABLE ENOUGH TO GET ME TO WORK EVERYDAY. FORD NEEDS TO REPLACE THIS MODEL FOR ALL OWNERS.

ODI #11173580FUEL/PROPULSION SYSTEM

MY CAR LOST POWER IN THE MIDDLE OF ROAD GOING 40 MPH. ALMOST GOT REAR ENDED. ACCELERATOR TO FLOOR. NO RPMS. HAS HAPPENED 6 TIMES NOW. IT IS AT DEALER. THEY ARE TAKING APART TRANSMISSION. A VERY DANGEROUS CAR I NO LONGER WANT.

ODI #11173617ENGINE

RECALLED 17S09 REPAIRED, MAY 2018. COOLANT LIGHT ON HOT, EVERYTHING LOCKED DOWN. VEHICLE STATIONARY, REMOTE USED TO START CAR.

ODI #11173222ENGINE

RECALL PERFORMED (17S09) COOLANT SENSOR UPGRADE. THE NEW SENSOR BUT THE VEHICLE IN (LIMP MODE) CAN NOT DRIVE IT EVEN THOUGH THE COOLANT LEVEL WAS IN THE NORMAL OPERATING LEVEL. THE MECHANIC INDICATED THAT A LEAK IN THE TOP HOSE WAS THE ISSUE AND THAT THERE WAS A REDESIGN OF A KNOWN ISSUE.LUCKY THE VEHICLE WAS PARKED AND HAD TO BE TOWED BACK TO THE DEALERSHIP.

ODI #11173397POWER TRAIN

AS I WAS DRIVING UP A HILL ON THE HIGHWAY, THE TRANSMISSION SHIFTED DOWN HARSHLY. AT THE NEXT EXIT, I GOT TO THE FIRST TRAFFIC LIGHT WHERE THE TRANSMISSION SHIFTED DOWN, AGAIN EXTREMELY HARSHLY. WHEN THE LIGHT TURNED GREEN, THE CAR WAS ABLE TO MOVE FORWARD INTO THE INTERSECTION BUT FAILED TO SHIFT UP, AND WOULD NOT PUT ANY POWER DOWN IN FIRST GEAR EITHER. THE STOPPED MOVING IN THE INTERSECTION. I TURNED OFF THE CAR, AND TURNED IT BACK ON AGAIN. THERE WAS AN EXTREMELY JARRING MOTION AS IT WENT FROM PARK TO FIRST, AND I WAS ABLE TO GET IT OFF THE ROAD INTO A PARKING LOT. IN THE MORNING, THE CAR WOULD NOT SHIFT, AND I HAD IT TOWED TO A DEALER FOR REPAIR. THE MECHANIC SAID THAT THE TRANSMISSION FLUID WAS BURNT AND METAL SHAVINGS HAD COLLECTED IN THE FLUID FROM A FAULT INTERNAL TO THE TRANSMISSION. THE NEW TRANSMISSION WAS $5748.19 FOR A CAR LESS THAN 5 YEARS OLD AND UNDER 100,000 MILES. THIS IS A SAFETY ISSUE WITH THE TRANSMISSION FAILING WITH NO WARNING IN TRAFFIC.

ODI #11173404ENGINEFIRE

ENGINE FIRE DRIVING ON A HIGHWAY THE CAR ENGINE STOPPED AND I COASTED TO THE RIGHT SHOULDER. I MADE PHONE CALLS FOR HELP AND ASSISTANCE. THE NYSDOT, HIGHWAY EMERGENCY LOCAL PATROL (HELP) TRUCK PULLED AFTER ABOUT 15-20 MINUTES AFTER STOPPING. THE HELP OPERATOR LOOKED INSIDE THE ENGINE AND SAW THAT THE COOLANT RESERVOIR WAS LOW AND OFFERED TO PUT SOME COOLANT IN MY VEHICLE FROM A SUPPLY IN HIS TRUCK. THEN HE HAD ME RUN THE ENGINE IN IDLE ON THE SIDE OF THE ROAD. THE CAR SEEMED TO RUN FINE. IN AN EFFORT TO GET THE CAR OFF OF THE HIGHWAY AND TO GET SOME MORE COOLANT, I DROVE THE CAR TO THE PARKING LOT OF A LOCAL STORE APPROXIMATELY 1.5 MILES. WHEN I PULLED INTO THE PARKING LOT, THE CAR WAS STEAMING UP AGAIN SO I PARKED IT OUT A WAYS FROM THE STORE. I NOTICED THAT THE SMOKE WAS A BIT BLACK AND THICK, SO I OPENED THE HOOD AND SAW THE PLASTIC ENGINE COVER WAS ON FIRE. I STARTED THROWING SNOW ON IT WHEN SOMEONE CAME BY WITH A FIRE EXTINGUISHER, SO I USED IT TO PUT THE FIRE OUT. A TOW TRUCK DRIVER TOOK THE VEHICLE TO THE CLOSEST FORD DEALER ABOUT 1 MILE FROM THE PARKING LOT.

ODI #11173433UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

ON JAN 29TH DRIVING DOWN THE STREET AND OUT OF KNOW WHERE CAR STARTS STALLING AND THEN SMOKE AND THEN THE 💡 CAME ON SAYING ENGINE OVERHEATING..... I LEFT UP THE HOOD THE CONTAINER FILLED ..... PARKED CAR AND NEVER GOT BACK IN SMOKE WAS POURING OUT OF THE HOOD.... IN THE MIDDLE IF HARBSON AND ARGAMINO..... MR MY DAUGHTER 1MONTH OLD GRANDSON AND NEICE. ... THE MOST SCARIEST THING EVER IN MY LIFE....

ODI #11173094ENGINE,FUEL/PROPULSION SYSTEM

OVER THE COURSE OF 1 YEAR, VEHICLE IN THE SHOP 9 TIMES FOR 109 DAYS. ON 7-6-2017- CAR WOULD NOT ACCELERATE & LOW POWER LIGHT ON. 8-23-2017- VEHICLE OVERHEATING, GOES IN TO LIMP MODE, HIGH TEMPERATURE GAUGE GOES UP. 12-26-2017-TOWED IN AS CAR WOULD NOT START. COOLANT LEAK, QUICK CONNECTOR TO HEATER CORE AND BYPASS VALVE LEAKING. 2-27-2018- CHECK ENGINE LIGHT ON, CYLINDER MISFIRE, CYLINDER HEAD HIGH TEMPERATURE, LOW ENGINE COOLANT, COOLANT LEVEL SENSOR 3-16-18- COOLANT LIGHT COMES ON, FOUND UPPER COOLANT HOSE LEAK , CHECK ENGINE LIGHT ON 3-19-18- TOWED IN- LOW COOLANT AND TEMPERATURE LIGHT ON, NO HEAT , VEHICLE SHUTS OFF. 4-4-18- COOLANT LEVEL LOW LIGHT ON.WATER PUMP WAS LEAKING. 4-19-18- CHECK ENGINE LIGHT ON. TECHNICIAN VERIFIED SES LIGHT ON, FOUND MISFIRECODES &COOLANT CODE BUT COOLANT WAS FULL, WAS ADVISED TO STOP BACK IN 2 WEEKS TO CHECK COOLANT. CALLED FORD CERTIFIED GARAGE AT THE 2 WEEK DATE & WAS TOLD THEY WERE TOO BUSY TO BRING VEHICLE IN FOR A CHECK. 5-14-2018- CHECK ENGINE LIGHT ON--ENGINE MISFIRING, REMOVED SPARK PLUGS AND COLIS TO BORESOPE ENGINE, FOUND COOLANT IN CYLINDER 1, REMOVED CYLINDER HEAD FOR FURTHER INSPECTION, MAP SENSOR CONTAMINATED, FOUND CYLINDER HEAD POROSITY, LIKELY DUE TO OVERHEATING .MY TOTAL IN REPAIRS AND TOWING: $4000+ IN ONE YEAR. FEEL ALL ISSUES WERE RELATED TO RECALL 17V209000 REGARDING THE ENGINE AND ENGINE COOLING, WHICH STATED IF THE VEHICLE IS STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE SYSTEM, THE ENGINE CYLINDER HEAD MAY OVERHEAT AND CRACK:

ODI #11172548UNKNOWN OR OTHER

TRANSMISSION BLEW WHILE DRIVING

ODI #11172667STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPERCRASH1 INJURY

THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.

ODI #11172037UNKNOWN OR OTHER

WHILE DRIVING AT TIMES WE CAN SMELL FUMES FROM THE ENGINE. IT IS VERY STRONG. IT WILL START AND THEN STOP AFTER A WHILE. THE SMELL IS STRONG WITH CARBON. IT MAKES US SICK AND NAUSEOUS. WE HAVE HAD TO ROLL THE WINDOWS DOWN AND PULL OVER AT TIMES. SO FAR THIS HAS HAPPENED ONLY WHILE DRIVING. WE CAN BE ON A RESIDENTIAL STREET OR DRIVING DOWN A HIGHWAY WITH THE CRUSE CONTROL ON AND IT WILL HAPPEN. WE HAVE TREATED THIS CAR WELL AND ONLY HAD AN AUTHORIZED DEALER PERFORM MAINTENANCE, WITH THE EXCEPTION OF CHANGING THE WIPERS. THIS IS NOT THE FIRST TIME WE HAVE HAS ISSUES WITH THIS CAR (WE BOUGHT THIS NEW). WE HAVE HAD THE DEALERSHIP REPLACE A DEFECTIVE BREAK DRUM (LESS THAN 2K MILES), A DEFECTIVE TRACK THAT MOVES THE ELECTRIC SEAT AND A FAULTY EXTERIOR DOOR LATCH. COULD NOT CHANGE THE BACK WIPER BLADE HAD TO TAKE IT IN (WAS TOLD BY THE SERVICE CENTER THEY HAD ISSUES IN THE BEGINNING FIGURING IT OUT ALSO). NOW THE SMELL ISSUE HAD MADE THIS A BAD EXPERIENCE. IF IT JUST WAS A BAD SMELL THAT WOULD BE ONE ISSUE, HOWEVER THIS IS TOXIC AND MAKES BOTH OF US NAUSEOUS. THIS SHOULD REALLY NEEDS TO BE DEALT WITH SOON BEFORE SOMEONE GETS LIGHT HEADED FROM THE SMELL AND HAS AN ACCIDENT.

ODI #11172099POWER TRAIN,UNKNOWN OR OTHER

ALL OF A SUDDEN DRIVING DOWN THE ROAD MY CAR WON'T GO I GIVE IT GAS BUT IT WON'T MOVE I TRY TO PUT IN REVERSE WON'T MOVE BUT IT TAKES THE GAS BUT ITS LIKE YOU HAVE IT IN PARK AND YOU REV UP MOTOR BUT THIS HAPPENS WHILE I WAS DRIVING ON HIGHWAY NO WARNING OF ANY KIND WAS RUNNING FINE A FEW HOURS BEFORE THIS HAPPENED

ODI #11171465STRUCTURE

THE REAR PASSENGER DOORS FAIL TO OPEN FROM OUTSIDE THE VEHICLE BECAUSE THE INTERIOR DOOR PANELS WILL NOT STAY ATTACHED TO THE INSIDE OF THE DOOR CAUSING THEM TO HANG ON THE FRAME OF THE DOOR. THE CLIPS ON THE DOOR PANELS HAVE BEEN REPAIRED TWICE ONCE AND THE SAME ISSUE CONTINUES TO OCCUR LEAVING US UNABLE TO ACCESS THE SECOND ROW OF SEATS IN THE VEHICLE.

ODI #11171404ENGINE

PURGE VALVE FAIL, FAILS TO START PROPERLY AFTER FILLING FUEL TANK.WAS STALLING AFTER STARTING AND ENGINE CHECK LIGHT COMES ON. BAD SMELL FROM EXHAUST.

ODI #11171467ENGINE

ENGINE LIGHT CAME ON ONE DAY THEN WENT OFF THE NEXT DAY. A WEEK LATER WENT TO GET ROUTINE OIL CHANGE AND WAS NOTIFIED OF OIL IN COOLANT AND POSSIBLE HEAD GASKET CRACKED AS WELL. THEY RECOMMENDED TAKE IT TO MECHANIC NEXT DOOR. APPARENTLY THE ENGINE CYLINDER HEAD OVERHEATED AND CRACKED. OIL LEAKED INTO OTHER SYSTEMS IN ENGINE CONTAMINATED VALVES, INTAKES, SPARK PLUGS ETC. COULD HAVE COMBUSTED CAUSING FIRE AT ANY MOMENT. MECHANIC TOLD US TO HAVE IT TOWED TO FORD NOT SAFE TO DRIVE 3 MILES. GOT CAR FIXED AT FORD DEALERSHIP FOR $3551.09. THE FOLLOWING WEEK WE RECEIVED A RECALL NOTICE FOR OUR OTHER 2014 FORD ESCAPE BUILT IN SAME LOUISVILLE FACTORY A FEW WEEKS EARLIER THAN THE JUST REPAIRED ESCAPE. GOT THE RECALL ADDRESSED ON THAT VEHICLE BUT FORD SAYS THE VIN FOR THE ONE I JUST PAID FOR HAS NOT BEEN IDENTIFIED FOR THE RECALL! REALLY???

ODI #11171112UNKNOWN OR OTHERFIRE

THE ENGINE STARTED ON FIRE SHORTLY AFTER I STARTED DRIVING IT HOME FROM WORK.

ODI #11171240UNKNOWN OR OTHER,ENGINE

ENGINE STALLS FOR NO APPARENT REASON. VEHICLE WAS STATIONARY AT TRAFFIC LIGHT. LAST TIME WAS SATURDAY 1/19/2019

ODI #11171249UNKNOWN OR OTHER,ENGINE

WHILE STANDING STILL OR DRIVING UNDER 30 MPH,EXHAUST FUMES ENTER VEHICLE WITH FRESH AIR INDICATED ON SWITCH,SET TO RECIRCULATE, AIR SWITCH CHANGES BY ITSELF AND ALLOWS FUMES INTO CAR.

ODI #11170101LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL BY HACIENDA FORD (3010 WEST UNIVERSITY DR, EDINBURG, TX 78539, (956) 383-1615), THE REAR DRIVER'S SIDE DOOR LATCH FAILED TO SECURE INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ODI #11170174ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MINUTES AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800)-737-0435) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 28,000.

ODI #11166803WHEELS,ENGINE,VISIBILITY/WIPERFIRE

JANUARY 9, 2019 AT 10:39PM MY 2014 FORD ESCAPE CAUGHT ON FIRE. DRIVING DOWN INTERSTATE 81, GOING SPEED LIMIT 70 MPH, VEHICLE SHUT OFF AND SAID "SERVICE ENGINE NOW". STEERING AND BRAKES DID NOT LOCK UP BUT THE VEHICLE LOST RPMS AND WAS NOT RUNNING AS I PULLED OVER TO THE RIGHT HAND SHOULDER, I WAS IN THE LEFT HAND LANE WHEN MY VEHICLE SHUT OFF. AS I STOPPED, I PUT VEHICLE IN PARK AND TURNED KEY OFF, ALL WHILE IT SAID "SERVICE ENGINE NOW". I TURNED MY HAZARDS ON AND GOT OUT MY PHONE TO CALL SOMEONE FOR HELP. AS I LOOKED UP I SEEN FLAMES COMING FROM THE WINDSHIELD WIPER AREA AND SMOKE IN FRONT OF MY LIGHTS, I GRABBED MY WORK BAG AND JUMPED OUT OF THE VEHICLE, JUMPED ACROSS THE GUARD RAIL, AND IMMEDIATELY CALLED 911 FROM A SAFE DISTANCE. IN APPROXIMATELY 6-9 MINUTES THE ENTIRE FRONT END OF MY VEHICLE WAS ENGULFED IN FLAMES AS I WAS ON THE PHONE WITH 911. TOOK RESPONDERS ABOUT 15 TO 20 MINUTES TO ARRIVE AND TO PUT OUT THE FIRE. AS SOON AS RESPONDERS FINALLY SHOWED, I COULD HEAR BOTH TIRES EXPLODE A FEW MINUTES APART FROM EACH OTHER. ONCE FIRE WAS SAFELY PUT OUT, THE ENTIRE FRONT END OF MY VEHICLE WAS MELTED AND THE INSIDE AS WELL WAS BEYOND RECOGNIZABLE. I WAS TOLD MY VEHICLE IS TOTALLED, OBVIOUSLY, AND I GOT A TOW TO TAKE VEHICLE TO MY HOUSE WHERE THE 2014 FORD ESCAPE IS SITTING IN MY YARD. I FIGURED MY INSURANCE COMPANY MIGHT COME LOOK AT IT BUT THEY DIDN'T BECAUSE ALL I HAD WAS LIABILITY ON IT. I DID NOT KNOW UNTIL A COUPLE DAYS LATER THERE WAS IN FACT A RECALL ON MY VEHICLE, DUE TO RISK OF ENGINE FIRE.

ODI #11169949ENGINE

A RECALL WAS INITIATED FOR MY CAR FOR LOCALIZED OVERHEATING IN ENGINE CYLINDER CAUSING CYLINDER HEAD TO CRACK, AND PRESSURIZED OIL LEAKS THAT CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT. I INITIALLY BROUGHT MY CAR IN FOR MY ENGINE OVERHEATING WHERE MY CAR WAS GIVING ME A WARNING SIGN TO PULL OVER AND IMMEDIATELY TURN OFF MY CAR. THEY REPLACED THE COOLANT HOSE. TWO MONTHS LATER THE SAME ISSUE OCCURRED AND THEY THEN REPLACED THE COOLANT TANK. FAST FORWARD ONE YEAR AND THE ISSUE BEGAN TO HAPPEN ONCE AGAIN. I TOOK MY CAR BACK IN AND THE COOLANT TANK WAS REPLACED FOR THE SECOND TIME IN MAY OF 2018. I HAD NO ISSUES UNTIL DECEMBER OF 2018 WHERE ONCE AGAIN THE CAR GAVE ME THE SAME WARNING SIGN AND ONCE AGAIN NEEDS THE COOLANT HOSE REPLACED DUE TO IT LEAKING. THEY HAVE TOLD ME I AM RESPONSIBLE FOR REPLACING THIS ON MY OWN AND PAYING FOR IT. EACH TIME I HAVE BEEN DRIVING WHEN THIS ISSUE OCCURS AND I HAVE TO IMMEDIATELY PULL OVER AND TURN MY CAR OFF TO AVOID FURTHER DAMAGE AS WELL AND I CANNOT DRIVE MY CAR FOR NUMEROUS DAYS WHILE I WAIT FOR THEM TO REPAIR IT. I WANT TO FIGURE OUT A SOLUTION MOVING FORWARD BECAUSE CLEARLY THIS CAR IS NOT BEING FIXED EVEN WHEN I TAKE IT IN OVER AND OVER AGAIN.

ODI #11166783POWER TRAIN

THE VEHICLE TREMORS AND SHUDDERS WHILE DRIVING. IT STARTED JUST A LITTLE OVER 100,000 MILES. IT FEELS LIKE YOU'RE DRIVING ACROSS A RUGGED OR BUMPY ROAD, BUT IT'S THE ENTIRE VEHICLE THAT SHAKES. FORDS DIAGNOSTIC WAS CONCLUDED WITHOUT THE TRANSMISSION FAULT LIGHT OR CE LIGHT ON ACKNOWLEDGING AN ISSUE. THEY KEPT FOR DAYS AND RAN SEVERAL TESTS. THE MECHANIC COULD TELL BY DRIVING IT A FEW TIMES THAT IS HAS WHAT HE CALLED THE 'TRANSMISSION SHUDDER.' IF HE KNEW WHAT IT WAS AND MENTIONED HOW COMMON IT WAS ON MY MODEL, THEN WHY IS IT NOT UNDER A RECALL? AFTER RESEARCH, I HAVE READ OTHER EXPERIENCING THE SAME COMPLAINTS. ALSO, WHY AFTER DRIVING 12,000 MILES AFTER THE DIAGNOSTIC NOT A SINGLE LIGHT HAS INDICATED AN ISSUE. IT JUST CONTINUALLY SHAKES AND I HAVE ABSOLUTELY NO TRUST FOR IT TO TAKE MY FAMILY AND I ANYWHERE. IT'S MY DAILY DRIVER BUT I ONLY LIVE 4 MINUTE SFROM WORK AND THAT'S ALREADY RISKY TO ME.

ODI #11166626FUEL/PROPULSION SYSTEM

VEHICLE LOOSES PROPULSION SUDDENLY WITH LITTLE TO NO WARNING. THE HIGH PRESSURE FUEL PUMP HAS BEEN FOUND TO BE THE CULPRIT. FUEL RAIL PRESSURE WILL MAINTAIN 680-2200 PSI FOR LONG DURATIONS AND TRIPS BEFORE RANDOMLY DROPPING TO 50-80 PSI AND STALLING. THIS HAPPENS AT LOW SPEEDS SUCH AS WAITING TO TURN LEFT AT AN INTERSECTION, SITTING AT A STOP LIGHT, OR NAVIGATING A PARKING LOT.

ODI #11166537ENGINE

ON 02/06/208 TOOK VEHICLE TO HERITAGE FORD VT FOR COOLANT LEVEL SENSOR RECALL . RECALL WAS PERFORMED . ON 03/20/2018 VEHICLE WAS TOWED BACK TO HERITAGE FORD VT DUE TO RECALL PERFORMED INCORRECTLY REPAIR WAS COMPLETE. 04/19/2018 VEHICLE TOWED BACK TO HERITAGE FORD VT RECALL DONE INCORRECTLY RESULTING IN REMANUFACTURED ENGINE REPLACE. VEHICLE WAS TOWED BACK TO HERITAGE FORD 05/16/2018,06/19/2018,07/09/2018,09/07/2018 DUE TO VEHICLE OVERHEATING CAUSING POSSIBLE COOLANT TO LEAK INTO ENGINE . ON 10/30/2018 VEHICLE OVERHEATED HERITAGE FORD VT SUPERVISOR AND MECHANIC VIDEO RECORDED POURING COOLANT INTO VEHICLE AND DRIVING AWAY POSSIBLY CAUSING MORE DAMAGE TO OIL AND ENGINE .11/30/2018 VEHICLE RETURNED TO HERITAGE FORD VT DUE TO OVERHEAT COOLANT POSSIBILITY CAUSING A BREAKDOWN OF OIL AND DAMAGE TO ENGINE . HERITAGE FORD VT REPLACED COOLANT SENSOR IMPROPERLY. HERITAGE FORD VT IS NOW CLAIMING NO RESPONSIBILITY FOR THIS ACTION, STATING, IN ORDER FOR THIS VEHICLE TO BE REPAIRED I THE CUSTOMER WILL HAVE TO PURCHASE A NEW ENGINE DUE TO HERITAGE FORD VT NEGLIGENCE OF REPLACING A COOLANT SENSOR CORRECTLY.I FEEL AS THE CUSTOMER THIS VEHICLE IS,WAS A SAFETY ISSUE DUE TO THE NEGLIGENCE OF HERITAGE FORD VT .

ODI #11166321POWER TRAIN

I WAS TOLD IN APRIL OF 2018 BY MY FORD DEALERSHIP THAT MY VEHICLE NEEDED A NEW TRANSFER CASE. AFTER DOING MY RESEARCH, I LEARNED THAT THE ESCAPE HAS HAD TRANSFER CASE ISSUES FROM THE MODEL YEAR 2002 UNTIL 2014 YET FORD HAS DONE NOTHING TO RECTIFY THE SITUATION. I HAVE EMAILED AND POSTAL MAILED THE CEO OF FORD WITH NO RESPONSE. I DO NOT KNOW HOW A COMPANY CAN LET SOMETHING AS SIGNIFICANT AS THIS REPAIR GO ON FOR TWELVE YEARS AND NOT RECALL THE VEHICLE? EVENTUALLY THIS WILL BE A $3000 REPAIR ON A FOUR YEAR OLD VEHICLE. THAT IS MONEY I DO NOT HAVE. THE CAR CONTINUES TO MAKE A WHINING NOISE WHEN DRIVING ON ANY TERRAIN AT ANY SPEED.

ODI #11165108ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER PANEL FAILED TO WORK AND WENT COMPLETELY BLACK. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST, RICHMOND, VA 23230) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

ODI #11165059FUEL/PROPULSION SYSTEM

I HAVE TO PUT ALL MOST TRIP THE AMOUNT OF GAS IN MY CAR I DIDN'T USE THE MUCH BEFORE IT SEEMS THAT THE GAS IS LEAVING MY CAR WITH OUT ME DRIVING IT

ODI #11164869FUEL/PROPULSION SYSTEM

WHEN I PUT GAS IN THE CAR THE WHOLE CAR STARTS TO SHAKE WHEN I TURN IT BACK ON ....I CAN ALSO HEAR THE GAS PUMP HUMMING

ODI #11164888AIR BAGS,SEAT BELTSCRASH1 INJURY

I WAS IN A AUTOMOBILE ACCIDENT WHEN ANOTHER CAR FAILED TO YIELD RIGHT OF WAY. MY DRIVERS SIDE DOOR AIRBAG FAILED TO DEPLOY. MY SEAT BELT ALSO DID NOT HOLD ME TIGHT IN THE SEAT. I HAD SHOULDER AND NECK INJURIES. I CALLED FORD MOTOR CO. THEY HAVE REFUSED TO DO ANYTHING. MY CAR IS A TOTAL LOSS.

ODI #11164907ENGINE

MY CAR KEPT SHUTTING OFF ON ME AND I TOOK IT TO MY DEALER AND THEY SAID THE COOLANT WAS LEAKING INTO MY CYLINDER HEAD AND I NEEDED A NEW ENGINE. I SEE ON HERE THAT THERE ARE MULTIPLE RECALLS FOR THIS MODEL DEALING WITH THE COOLANT LEAKING. HOWEVER, THE DEALER CALLED FORD AND WAS TOLD IT WAS NOT COVERED. MY CAR IS ONLY 4 YEARS OLD AND I NEED A COMPLETE NEW ENGINE FOR $9,000 DOLLARS. I'M NOT SURE WHO TO COMPLAIN TO OR HOW TO GET THIS HANDLED BUT I DON'T HAVE $9K LAYING AROUND. I WORK TWO JOBS AS IT IS AND I CAN'T AFFORD IT.

ODI #11164963ENGINE

WHILE DRIVING THE CAR USUALLY GOING UP A HILL THE TEMPERATURE GAUGE QUICKLY GOES UP AND SHOWS THE CAR IS OVERHEATING AND ALL KINDS OF WARNINGS SOUNDS AND VISUAL NOTICES GO OFF TELLING ME TO STOP THE CAR AND PARK SAFELY. THIS HAS HAPPENED 3 TIMES. THE LAST TIME THIS HAPPENED 2 DAYS AGO I COULD PUT THE CAR INTO GEAR BUT IT WOULD NOT ENGAGE AND GO FORWARD OR BACKWARD AND I HAD TO COAST TO A STOP AND PULL OVER TO THE SIDE OF THE ROAD AND HAVE IT TOWED.

ODI #11165451SEAT BELTS

VEHICLE WAS PARKED AND WHEN PUTTING THE REAR SEAT DOWN IT CAUSED THE SEAT BELT BUCKLES TO GET STUCK UNDER THE SEAT CUSHIONS WITH NO WAY TO GET THEM OUT. NOW THE SEAT BELTS IN THE REAR PASSENGER SEATS CANNOT BE USED SAFELY AS THERE IS NO WAY TO BUCKLE PASSENGERS IN WITH THE BUCKLE STUCK UNDER THE SEATS. THIS TO ME IS A SAFETY RISK AND FLAW IN THE DESIGN AS THERE SHOULD BE NO WAY FOR THE SEAT BUCKLE TO BECOME STUCK UNDER THE SEAT CUSHION ESPECIALLY NOT ON A VEHICLE WITH UNDER 40,000 MILES.

ODI #11165786POWER TRAIN

THE TORQUE CONVERTER FAILED AND CAUSED THE TRANSMISSION TO FAIL AT 76,032 MILES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED AT OWNER'S EXPENSE.

ODI #11164609POWER TRAIN

THE VEHICLE, WHEN DRIVING IT, HAS STALLED OUT COMPLETELY ON A BUSY CITY STREET. WAS ABLE TO QUICKLY START IT. WHEN MERGING ONTO A FREEWAY, I COULD NOT GAIN SPEED, SUV WOULD NOT SHIFT INTO A HIGHER GEAR AND A VERY LOUD SOUND WAS HEARD. AGAIN, I COULD NOT ACCELERATE IN A SAFE MANNER WHEN MERGING ONTO A US HIGHWAY. THE NEXT DAY THE SAME PROBLEM WAS NOTED ON A VERY BUSY CITY STREET. COULD NOT ACCELERATE AND LUCKILY WAS NOT REAR ENDED. TOOK TO DEALERSHIP AND DIAGNOSTIC REPORT RESULTED IN INTERNAL TRANSMISSION FAILURE AT 68,700 MILES.

ODI #11163570FUEL/PROPULSION SYSTEM

STALLING WHILE DRIVING. PRIOR TO THE STALLING, GAS COVER BEGAN TO LOUDLY VIBRATE. UPON STOPPING TO EXAMINE LOCATION OF VIBRATION NOISE, I OPENED THE GAS COVER AND LIGHTLY OPENED POUR SPOUT.. EXCESSIVE AIR PUMPED OUT. THIS HAS OCCURRED 2 SEQUENTIAL DAYS NOW. I SEE A TENTATIVE RECALL IN 2015 FOR A SPECIFIC DATE OF MANUFACTURE RANGE BUT NOTHING ELSE REGARDING THE FUEL PUMP.

ODI #11163250SEAT BELTS

SEATBELT DOES NOT RETRACT. ONCE PULLED OUT SEATBELT HANGS OUT OF DOOR AND DOES NOT PULL BACK IN TO RETRACTOR.

ODI #11162938POWER TRAIN

I WAS TAKING MY PREGNANT DAUGHTER TO THE DOCTOR AND AND WAS CROSSING TRAFFICAT A LIGHT AND WITH NO WARNING I WAS NOT ABLE TO GO,I PUSHED ON THE GAS AND NOTHING LUCKILY IT WAS GOING DOWN HILL SO I COASTED TO A SHOP WHICH WAS VERY NEAR BY AND THEY INFORMED ME IT WAS THE TRANSMISSION SO I HAD IT TOWED TO A TRANSMISSION SHOP AND THEY INFORMED ME THAT THE TRANSMISSION WAS COMING APART AND WOULD BE VERY COSTLY TO REPAIR

ODI #11162429POWER TRAIN

TAKATA RECALL THE TRANNY WILL OFF AND ON SLAM INTO GEAR THIS HAPPENS IN ALL ROADS AND IN TOWN AND OUT OF TOWN

ODI #11162515AIR BAGS,STRUCTURECRASH

I HIT A DEER HEAD ON WITH EXTENSIVE FRONT END DAMAGE AND THE AIR BAGS NEVER DEPLOYED BECAUSE THE DEER DID NOT HIT THE BUMPER.

ODI #11161971ENGINE

MY FORD ESCAPE IS OVERHEATING. WHILE DRIVING THE DISPLAY PANEL READ: SPEED REDUCED TO LOWER ENGINE TEMPERATURE. AFTER RESEARCHING I REALIZED THAT THIS PROBLEM WAS PART OF AN EARLIER RECALL. I CONTACTED FORD AND WAS TOLD THAT MY VIN WAS NOT INCLUDED IN THAT RECALL.

ODI #11161354ENGINE

FORMULA FORD PREFORMED SEVERAL RECALLS ON MY 2014 FORD ESCAPE ON OCTOBER 31 2018. ONE RECALL IN PARTICULAR WAS ON THE COOLANT SYSTEM IN MY CAR, IT TOOK THEM A COUPLE DAYS TO PREFORM NEEDED RECALLS. A WEEK OR TWO AFTER MY CAR HAVING THE RECALLS DONE TO IT A COOLANT LOW SERVICE SOON WARNING LIGHT CAME ON MY DASH. I CALLED FORMULA FORD SERVICE AND WAS TOLD TO TRY AN PUT COOLANT IN IT AND SEE IF THAT REMEDIED THE PROBLEM. I DID AND THE LIGHT WENT OUT BUT IN ANOTHER WEEK OR SO THE LIGHT CAME BACK ON I CALLED FORMULA FORD SERVICE AGAIN TO HAVE MY CAR LOOKED AT AND THEY WERE NOT ABLE TO SCHEDULE ME UNTIL 12/13/18 ON 12/7/18 MY CAR BECAME INOPERABLE. I HAD IT TOWED INTO FORMULA FORD UNDER MY ROAD SIDE ASSISTANCE THROUGH MY INSURANCE, AFTER THEIR INSPECTION OF THE CAR I WAS TOLD ON MONDAY 12/10 THAT IT HAD A BLOWN HEAD GASKET DUE TO OVER HEATING BUT IT HAD NOTHING TO DO WITH THE RECALL THEY PREFORMED ON MY COOLANT SYSTEM, EVEN THOUGH MY CAR RAN FINE PRIOR TO BRINGING IT TO THIS SHOP.

ODI #11160814ENGINEFIRE

THE VEHICLE STALLED WHILE DRIVING DOWN A RURAL HIGHWAY. A SUDDEN JERK WAS FELT AND THEN 'ENGINE FAILURE' APPEARED ON THE DISPLAY. THE CAR BEGAN TO SMOKE AND WITHIN SECONDS THE ENGINE COMPARTMENT WAS FULLY ENGULFED. IT WAS LATER LEARNED THAT THIS VEHICLE HAD A RECALL RELATED TO A DEFECT THAT HAS CAUSED SEVERAL SIMILAR CASES. THIS RECALL NOTICE WAS NEVER RECEIVED BY US, THEREFORE WENT UNFIXED. THIS VEHICLE HAS BEEN WORKED ON BY A CERTIFIED FORD DEALERSHIP SINCE THE RECALL AND THE RECALL WENT UNNOTICED THERE AS WELL.

ODI #11160847STEERING

2014 FORD ESCAPE AT APPROXIMATELY 51,XXX MILES EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. VEHICLE WAS TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. OVER A WEEK LATER, THEY CONFIRMED THAT THE EPAS HAD FAILED. THERE ARE RECALLS ON OTHER VEHICLES FROM THIS YEAR, FORD REFUSED TO TAKE COMPLETE RESPONSIBILITY WHEN WE HAD CALLED IN TO COMPLAIN. THE DEALERSHIP ACKNOWLEDGED THERE WERE ISSUES, AND SAID THEY COULD HAVE IT FIXED THE NEXT DAY. AFTER AWAITING A RESPONSE FROM FORD, TWO DAYS LATER, THE DEARLER WAS OUT OF RACKS TO MAKE THE REPAIR. WE DID NOT HAVE THE VEHICLE BACK UNTIL ALMOST A MONTH LATER AND OVER $600 (FORD COVERED THE REPLACEMENT RACK BUT WOULD NOT PAY LABOR). UPON INVESTIGATING, WE FOUND THAT THERE WAS A CLASS ACTION BROUGHT UP IN CALIFORNIA THAT NEVER GAINED ENOGH MOMENTUM FOR FORD TO TAKE THE RESPONSIBILITY THEY SHOULD HAVE.

ODI #11157249SEAT BELTS

FRONT DRIVER SEAT FEMALE END OF SEAT BUCKLE NOT LOCKING SEATBELT TONGUE INTO PLACE. NO VISIBLE ISSUES WITH BUCKLE OR TONGUE.

ODI #11157139POWER TRAIN

MY CAR DOESN'T SHIFT RIGHT WHEN DRIVING. SOMETIMES IT WON'T SHIFT INTO HIGHER GEARS AND SOMETIMES THE CAR LAGS IN POWER THEN IT WILL SUDDENLY GET A BURST OF POWER AND THE CAR SPEEDS UP QUICKLY. THIS SHIFTING ISSUE HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW.

ODI #11156468ENGINE

I HAVE A BLOWN HEAD GASKET WHICH RESULTED FROM A LEAK FROM THE RADIATOR INTO THE MANIFOLD. THERE WAS NO LOW FLUID LIGHT THAT WARNED OF THE LEAK WHICH WOULD HAVE PREVENTED THIS DEFECTIVE FLAW.THIS PROBLEM EXACTLY FITS THE RECALL 17V209000 (SEE ATTACHED) FOR EXACTLY THE MAKE, MODEL, YEAR, ENGINE, ETC. OF MY VEHICLE, BUT FOR SOME REASON MY VEHICLE WAS NOT INCLUDED. I BROUGHT THE VEHICLE TO 2 MECHANICS AND THEY BELIEVE 100% THAT IT SHOULD INCLUDE MY VEHICLE AND ARE NOT SURE WHY ITS INCLUDED. PLEASE REVIEW AND PLEASE TRY TO ADD MY VEHICLE TO THE RECALL LIST

ODI #11156374ENGINE

VEHICLE STALLS IN THE MIDDLE OF THE DRIVE AND ENGINE OIL SYMBOL AND BATTERY SIGNS POP UP ON THE DASHBOARD. TURN OFF THE CAR AND ON AGAIN TO RESOLVE THE ISSUE. THIS IS A SAFETY ISSUE WITH ONCOMING TRAFFIC. THIS STARTS OCCURRING ON MY CARS ONCE THE CAR HAS 60,000 MILES. CANNOT REPRODUCE THIS ISSUE. BATTERY AND ALTERNATOR ARE VERIFIED AND THEY ARE GOOD CONDITION.

ODI #11156382ENGINE

KEEP LOOSING COOLANT AND RESULTED TO DAMAGING CYLINDER HEAD AND FORD DOES NOT WANT TO FIX THE PROBLEM DESPITE THE RECALL. THEY SAY RECALL THEY MADE IS TO PREVENT THE PREVENTIVE.

ODI #11155835ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER WAS INOPERABLE AND NO INFORMATION WOULD DISPLAY. THE CONTACT INDICATED THAT THE INSTRUMENT PANEL DISPLAY INITIALLY BEGAN TO FLICKER, BUT THEN WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (AUTONATION FORD MIAMI, 16800 NW. 57TH AVE, MIAMI, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000.

ODI #11155997ENGINE

COOLANT LEAK. NO SENSOR WARNING LIGHT. NO RECALL NOTICE. MESSAGE STATED CAR WAS OVERHEATING WHILE IDLING IN A DRIVE-THRU. ADDED COOLANT. SEVERAL MONTHS LATER, SAME SITUATION, DIFFERENT DRIVE-THRU. COOLANT ADDED.

ODI #11156018ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE TEMPERATURE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, 404-418-6877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,064.

ODI #11155262FUEL/PROPULSION SYSTEM

FUEL SHUTOFF VALUE

ODI #11154856ENGINE

ENGINE STALLED DURING HIGHWAY CRUISE(70 MPH), LOST ALL THROTTLE RESPONSE. LIGHTING, BRAKE, STEERING WORKED FINE. COOLANT LEAKAGE WAS OBSERVED UNDER THE HOOD AFTER PARKING. AFTER THE VEHICLE WAS TOWED TO A FORD DEALER, SERVICE PEOPLE REPORTED ENGINE WIRINGS WERE BURNED OUT DUE TO FIRE.

ODI #11154423UNKNOWN OR OTHER,ENGINE

TRANSMISSION DOES NOT SHIFT PROPERLY. ENGINE IS MAKING RATTLING NOISE WHEN RUNNING.

ODI #11154469POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEAR SHIFTED INTO FIRST GEAR INDEPENDENTLY. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION CABLES FAILED AND A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711, 302-738-0800) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 65,000.

ODI #11154512ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (GALLIGHER FORD, 650 30TH ST, ELKO, NV 8980, 775-738-3147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11153977ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

WHILE HAVING TO REPLACE THE COOLANT AT LEAST TWICE A WEEK AND AFTER HAVING 2 RECALL REPAIRS COMPLETED ON THE COOLANT SYSTEM, THEN AFTER 10000 MILES AFTER THE RECALL REPAIRS WERE COMPLETED, IE REPLACE OVERFLOW BOTTLE, SENSORS, ETC. THE CAR STILL IS LOSING COOLANT AND NOW THE "ENGINE HAS REACHED HIGH TEMP PLEASE STOP CAR SAFELY". WARNING IS SHOWING ON PANEL AND THE CAR WILL GO INTO DRIVE BUT WILL NOT MOVE. THE CAR HAD NOT BEEN DRIVEN WHEN THIS "WARNING" OCCURRED IN MY DRIVEWAY, THERE WAS NO WAY ENGINE COULD HAVE OVERHEATED AS IT HAD NOT BEEN DRIVEN. THIS WOULD APPEAR TO BE A DEFECT IN THE RECALL REPAIRS THAT WERE DONE OR THAT THERE IS ANOTHER PROBLEM.. I HAVE THE CAR CURRENTLY AT THE DEALERSHIP AND AM TOLD THAT IT COULD TAKE UP TO 3 WEEKS FOR REPAIRS.

ODI #11154060FUEL/PROPULSION SYSTEM

THREE SEPARATE STALLING WITHOUT WARNING EVENTS WHILE CAR IS IN MOTION (!) IN THE PAST WEEK, SIMILAR TO MANY OTHERS DESCRIBED ON THIS WEBSITE. ASE MECHANICS CANNOT IDENTIFY ANY REASON FOR IT; MADE ME AWARE OF RELATED RECALLS BUT COULD NOT CONFIRM CAUSE. WHY IS MY VEHICLE NOT COVERED BY THE MULTIPLE FUEL SYSTEM RECALLS FOR OTHER 2014 ESCAPES? THOSE RECALL NUMBERS ARE: 14S30, 15S13, 14S20, 14S17. CAR IS ONLY FOUR YEARS OLD WITH 56,000 MILES ON IT AND IS WELL MAINTAINED. FORD CORPORATE ADVISES TO CONTACT DEALER; DEALERS ADVISE TO CALL FORD CORPORATE. NO HELP FOR A VERY DANGEROUS PROBLEM. PLEASE IMPLORE FORD TO EXPAND THESE RECALLS TO COVER AFFECTED VEHICLES.

ODI #11154072ENGINE

I HAVE HAD 3 RELATED ISSUES SO FAR WITH THE ENGINE COOLANT IN MY CAR - RESULTING NOW WITH A LEAK THAT IS ALLOWING COOLANT FLUID ONTO OTHER PARTS OF THE ENGINE. MY VEHICLE WAS RUNNING WITH NO ISSUES WHEN ONE DAY IT STARTED BUT IMMEDIATELY BEEPED WARNING THAT THE ENGINE TEMP. WAS TOO HOT & TO SAFELY STOP THE CAR IMMEDIATELY. THE ENGINE TEMP. GAUGE WAS IN THE MAX POSITION, BUT IT WAS A MILD DAY & THERE IS NO WAY THE ENGINE WOULD NATURALLY HAVE STARTED THAT HOT. IN ADDITION, THE CAR WOULDN'T GO. I COULD SHIFT INTO DRIVE & IT WOULD ROLL FORWARD BUT THERE WAS NO GOING OTHER THAN ROLLING. I TRIED LETTING IT SIT & RE-STARTING, BUT THE SAME ERROR CAME UP, THE ENGINE SHUTTERED/VIBRATED A LITTLE, & STAYED IN THAT SAFETY MODE. I HAD A REPAIR SHOP TOW IT & THEY THOUGHT IT WAS A BAD SENSOR SENDING INCORRECT SIGNALS THAT THE ENGINE WAS OVERHEATING SO THEY ORDERED THE PART & REPLACED IT. SOON AFTER, THE LOW COOLANT WARNING LIT UP, BUT THE SHOP HAD JUST CHECKED THE COOLANT WHEN THEY REPLACED THE SENSOR. A FEW MONTH'S LATER NOW ON A 22 DEGREE MORNING AFTER MY CAR WAS PARKED ALL NIGHT I REMOTE STARTED AND LET IT IDLE FOR A FEW MIN THEN GOT IN & HIT FULL-START, IT GAVE ME THE SAME ERROR MESSAGE (ENGINE WAS OVERHEATED) & WOULDN'T DRIVE. I HAD TO TOW IT TO FORD DEALERSHIP AFTER I GOOGLED THE PROBLEM & NOTICED THAT NOT ONLY THERE ARE SIMILAR COMPLAINTS BUT ALSO THE 2013 FORD ESCAPE 1.6L GTDI FROM TN PLANT WAS RECALLED FOR COOLANT LEAKS CAUSING FIRES! I HAVE SAME JUST 1 YEAR NEWER PLUS OTHER ARTICLES ACTUALLY SAID THE 2014 MODEL WAS INCLUDED WITH THE RECALL. BUT, DEALER TOLD ME THERE WAS NO RECALL FOR MINE SO I HAVE TO PAY TO FIX THE PROBLEM... THEY'RE NOW SAYING ENGINE COOLANT LIQUID WAS FOUND OUTSIDE THE CHAMBER ON THE SENSORS & THEY WANT TO CHARGE ME $560 + $119 DIAGNOSTIC FEE. THIS IS A DEFECT THAT I SHOULDN'T HAVE TO PAY FOR (AGAIN), & IS ALSO A SAFETY HAZARD. PLEASE HELP INVESTIGATE!

ODI #11153559STEERING,ELECTRICAL SYSTEM,ENGINE

FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.

ODI #11153341ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTER ORLANDO (LOCATED AT 2350 DIVERSIFIED WAY, ORLANDO, FL 32804, (407) 581-8000) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

ODI #11152588POWER TRAIN

"TRANSMISSION FAILURE, SERVICE NOW" COMES UP ONLY WHEN DRIVING OVER 50 MPH ON HIGHWAY. IT FIRST HAPPENED ABOUT TWO YEARS AGO WHEN THE VEHICLE WAS JUST OVER 2 YEARS OLD. THE DEALERSHIP RESET THE COMPUTER AND I WAS FINE FOR ABOUT 6 MONTHS. I TOOK IT TO ANOTHER DEALER (I HAD MOVED TO ANOTHER STATE) AND WAS TOLD THE TRANSMISSION WOULD NEED TO BE REBUILT BECAUSE THEY COULD'T FIGURE OUT WHY IT WAS THROWING THIS CODE. THIS WAS IN SEPTEMBER OF 2017. I BOUGHT THE VEHICLE BRAND NEW IN 2014. THE CAR STILL DROVE FINE. THEN IN THE SUMMER OF 2018, IT BEGAN OVERHEATING. I NOW LIVE IN THE DESERT SO THIS IS COMMON HERE. I TOOK IT IN AND HAD THE HEAD GASKET, ENGINE BLOCK AND TEMP. GAUGE REPLACED. ALL WAS WELL UNTIL I STARTED DRIVING ON THE HIGHWAY AGAIN. THEN THE SAME CODE CAME UP. THE PROBLEMS AND MONEY THAT I HAVE HAD TO DUMP INTO THIS CAR IS RIDICULOUS. I HAVE ALREADY SPENT MORE THAN $5K THIS YEAR ALONE ON REPAIRS AND STILL HAVE THE SAME TRANSMISSION CODE BEING THROWN SO I CAN'T EVEN PASS AN EMISSIONS TEST TO REGISTER THE VEHICLE.

ODI #11152334UNKNOWN OR OTHERFIRE

ON 4 AUG 18, A FIRE STARTED WITHIN THE GARAGE OF [XXX]. WITNESSES STATED THE FIRE ORIGINATED FROM THE VEHICLE (2014 FORD ESCAPE) LOCATED WITHIN THE GARAGE AND ENGULFED THE GARAGE. WITNESSES STATED THE GARAGE DOOR OPENED AND THE SMOKE POURED OUT, ONCE THEY RAN CLOSER THEY WITNESSED THE CAR'S ENGINE WAS ABLAZE AND REST OF THE CAR BURNING/SMOKING. I HAVE EXPOSED PHOTOGRAPHS OF THE PROPERTY AND THE VEHICLE INSIDE THE GARAGE. I HAVE ABOUT 600 PHOTOGRAPHS TAKEN IN DETAIL. THEY WILL GIVE AN OVERALL DEPICTION OF THE HOME AND WILL PROVIDE ALL FOR THIS CLAIM. I INITIATED FORD CAS [XXX] ON 20 AUG 18. I STRESSED EXPEDITION IS IMPORTANT DUE TO STRUCTURAL INTEGRITY OF THE SCENE. I HEARD BACK FROM FORD DECLINING TO PARTICIPATE IN THE INITIAL INVESTIGATION AND WAS INFORMED TO MOVE FORWARD WITH THE INSURANCE COMPANY'S INVESTIGATORS. THEY'VE COMPLETED THEIR INVESTIGATION AND IT'S BEEN RULED THE CAR IS THE ORIGIN OF THE FIRE; THE INTERIOR PASSENGER COMPARTMENT BUT DO BADLY DAMAGED THEY COULD NOT FIND THE CAUSE DUE TO MORE INVASIVE TESTING USAA WOULD NOT PAY FOR. I HAVE THE REPORT FOR YOUR REVIEW. THE VEHICLE HAS BEEN MOVED FROM THE SCENE AND NOW SITS IN A SALVAGE YARD, WRAPPED TO PRESERVE IT FOR FURTHER INSPECTION. THE HOME IN NOW BEING REBUILT AND COULD NOT WAIT 90 DAYS FOR FORD TO DECIDE WHETHER OR NOT THEY WANT TO COME LOOK AT IT. FORD SENT A LETTER ON 13 SEP 18 REQUESTING INFORMATION, PICTURES, AND TO 'PRESERVE THE SCENE' SO THEY CAN LOOK AT IT. I AM SENT THEM THEIR REQUEST BUT ANTICIPATE PUSH BACK FOR COVERAGE THAT INSURANCE WASN'T ABLE TO COVER (LOST MORE THAN COVARGE ALLOWED). FORD DECLINED MY CLAIM AND STATED THEY BELIEVE THE FIRE STARTED OUTSIDE THE VEHICLE JUST FROM LOOKING AT PICTURES. TWICE THEY'VE DECLINED TO PARTICIPATE. PLEASE CONTACT ME FOR MORE INFORMATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR *DT

ODI #11151738ENGINE

HIGH ENGINE TEMP, PULL OVER SAFELY MESSAGE FLASHES ON DISPLAY AND ENGINE LIGHT COMES ON. CAR STARTED RUNNING ROUGH. FORTUNATELY WAS JUST PULLING OUT OF MY DRIVEWAY AND DIDN'T GET OVER 5 MPH. I BACKED UP INTO GARAGE, TURNED OFF CAR. STARTED IT AGAIN AND WHEN I GOT TO SAME SPOT (APPROXIMATELY 1/8 MILE) THE SAME WARNINGS POPPED UP. TOWED TO DEALER UPON THEIR ADVISE. NOW THEY ARE TELLING ME, AFTER HAVING THE CAR FOR 6 DAYS, THAT IT'S EITHER THE HEAD GASKET OR BLOCK CRACKED DUE TO COOLANT BEING LOW. THEY TESTED COOLANT AND CONFIRMED IT IS LEAKING INTERNALLY. NOTE - I DID HAVE THE RECALL RELATED TO THE ISSUE PERFORMED IN FEBRUARY 2018. NOW, WITH ONLY 1 MONTH LEFT ON ORIGINAL WARRANTY BUT AT 61,500 MILES (SO OVER BY A SMIDGE), FORD WILL NOT REPAIR CAR. IF THE RECALL WAS PERFORMED BUT THE CAR EXHIBITED THE PROBLEM ANYWAYS, NO MATTER HOW FAR IT WAS DRIVEN SINCE THEN, THAT TELLS ME THAT THE RECALL SOLUTION DID NOT WORK.

ODI #11151825ELECTRICAL SYSTEM,ENGINE

THIS IS NOW THE 4TH TIME MY CAR HAS STALLED ON THE ROAD WITHOUT WARNING. THEY'VE ALL REVOLVED AROUND SOME TYPE OF ELECTRICAL FAILURE THAT EITHER CAUSED THE VEHICLE NOT TO START, OVERHEAT OR LOSE POWER ALL TOGETHER AND COME TO A COMPLETE STOP. THREE TIMES THIS HAPPENED WHILE ON THE HIGHWAY AND ONCE ON SURFACE STREETS. IN THIS MOST RECENT ONE. SOME OF THE REPAIRS WERE COVERED UNDER A RECALL BUT THERE'S SOMETHING ABOUT THIS MODEL THAT IS JUST WRONG. I HAD A FORD EXPLORER FOR OVER 10 YEARS AND 200,000 MILES AND IT NEVER BROKE DOWN ON ME THE WAY THIS ONE HAS. I DO NOT FEEL SAFE WITH THIS CAR.

ODI #11151851POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

I PURCHASED MY 2014 FORD ESCAPE IN APRIL 2017. I ALSO PURCHASED THE FORD PROTECT 75000 MILE EXTENDED WARRANTY. FROM TIME TO TIME I WOULD NOTICE A HARD SHIFT OR SLIP. I WAS GETTING CLOSE TO MY WARRANTIES END AND BRANG THE VECHILE IN TO THE DEALERSHIP FROM WHICH IT I HAD PURCHASED IT FROM. THEY SAID THEY UPDATED THE PCU (WHICH AFTER RESEARCHING IS FORDS RECOMMENDED FIX). COUPLE WEEKS PAST AND ITS STILL DOING THE SAME THING. WARRANTIES OVER NOT MY PROBLEM IS WHAT IM TOLD. BOTH FROM THE DEALERSHIP AND FORD. I HAVE A RECALL FROM FORD DO TO SHIFTER CABLE BUSHINGS BEING FAULTLY. WERE YOUR CAR COULD ROLL AWAY DUE TO BEING IN THE WRONG GEAR. BUT THE KICKER IS THEY HAVE NOT YET PROVIDED A PART AND YOU CAN GET IT FIXED AND BE REIMBURSED OR ALWAYS USE YOUR PARKING BRAKE. WHICH IM SURE IS GREAT FOR HOT ROTORS AND BREAKPADS. AND THIS IS NOT THE ONLY PROBLEM I HAVE. MY VECHILE NOW HAS QUITE A FEW ISSUES. WHICH INCLUDE STALLING WHEN BACKING UP SHIFTER STUCK IN PARK (FINALLY WHEN IT DOES RELEASE SLAMS INTO REVERSE) RANDOMLY DRAINING BATTERY BECAUSE CAR IS IN POWER SAVING MODE NOT STARTING BECAUSE IF HILL ASSIST MODE? BACKUP CAM INTERMITTENTLY NOT WORKING TOUCHSCREEN DISPLAYNOT WORKING OR BLACK. ALL THESE PROBLEMS SEEM TO BE COMMON AMONG 2014 ESCAPE OWNERS WHEN READING ONLINE FORUMS FOR BOTH OWNERS AND MECHANICS. YET FORD STATES THAT EVEN WITH THE RECALLED ISSUE. NO CONSUMER COMPLAINTS OR INJURIES HAVE BEEN FILED. I WILL BE DOCUMENT EVERY OCCURRENCE FROM THIS DAY FORWARD.

ODI #11151411ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND THE CONTACT DISCOVERED THAT COOLANT WAS LEAKING. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED MORE COOLANT. THE VEHICLE WAS TOWED TO COCONUT POINT FORD (22400 S TAMIAMI TRAIL, ESTERO, FL 33928, (888) 859-1976) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED OUT FROM A DEFECTIVE UNKNOWN PART THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND WOULD OPEN A CASE TO SEE IF THEY COULD PROVIDE ASSISTANCE TOWARDS THE REPAIR COSTS SINCE THE WARRANTY HAD JUST EXPIRED. THE FAILURE MILEAGE WAS 67,000.

ODI #11151476UNKNOWN OR OTHER,ENGINEFIRE

ON 10/28/2018 AROUND 10:30AM I WAS DRIVING TO CHURCH WITH MY FAMILY. WHILE STOPPING AT AN INTERSECTION OF NORTH ROUTE 88 AND 837 IN MONONGAHELA, PA, I NOTICED THAT THERE WAS SMOKE COMING OUT OF THE HEATING VENTS. THEN AS I TRIED TO ACCELERATE, THE CAR SHUT DOWN. SO, I WAS ABLE TO PUSH THE CAR TO A NEARBY PARKING LOT TO INVESTIGATE THE PROBLEM. AFTER I EVACUATED MY FAMILY FROM THE CAR, I OPENED THE HOOD AND THE SMOKE PROGRESSED TO A FIRE, WHICH I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED IT. THEN A TOW TRUCK WAS CALLED AND TOWED MY VEHICLE TO LENZI SERVICE STATION IN MONONGAHELA, PA. AFTER REPORTING THIS TO THE INSURANCE COMPANY, THE INSURANCE INVESTIGATOR DETERMINED THAT IT WAS AN EXHAUST FIRE OCCURRED DUE TO AN UNSEEN OIL LEAK. I REPORTED THE INCIDENT TO FORD ON 10/29/2018, BUT HAVE YET TO HEAR FROM THEM. THE INSURANCE COMPANY, WHICH IS USAA, HAS AGREED TO BUY OUT THE REST OF MY PAYMENT AND TOLD ME THAT I CAN GO AND BUY A NEW CAR.

ODI #11151120POWER TRAIN

3 YR OLD CAR TRANSMISSION WENT OUT COMPLETELY WHILE I WAS DRIVING ON THE FREEWAY. I HAD TO DODGE SPEEDIG CARS TO ROLL OFF THE FREEWAY SINCE I HAD NO USE OF THE GAS PETAL OR SPEED. HAD TO HAVE IT TOWED. ERROR CODES P0732-GEAR 2 INCORRECT GEAR RATIO CAME BACK TO NEEDING A WHOLE NEW TRANSMISSION. HAD THEM FLUSH THE TRANSMISSION FOR $300 TO TRY AND SAVE IT TO NO AVAIL. THE SHIFTER CABLE IS ALREADY ON RECALL NOTICE 18S20/NHTSA RECALL 18V471 AND MY FORD DEALER CANT GET THE PART FOR MONTHS NOW BECAUSE ITS ON BACK ORDER. I BELIEVE THIS LED TO THE TOTAL DEMISE OF THE TRANSMISSION. A USED PART FOR $3000 IS NOT AN OPTION BECAUSE THE DEALERS CANT FIND ONE ANYWHERE. IM ASSUMING ITS DUE TO MANY PEOPLE HAVING THIS SAME ISSUE. MY ONLY OPTIONS ARE SPENDING $5400 ON A NEW TRANSMISSION OR GETTIG RID OF THE CAR THAT I STILL OWE MONEY ON TO SOMEONE WHO MAY SCRAP IT. NO SAFETY RECALL PARTS ARE AVAILABLE STILL AFTER MONTHS AND NO USED PARTS ARE ACAILABLE BECAUSE THERE ARE MANY MORE LIKE ME WITH THIS STYLE VEHICLE. ALSO IN JANUARY THERE WAS A RECALL NOTICE 17S09/NHTSA RECALL 17V-209 THAT HAD TO DO WITH THE CYLINDER HEAD CRACKED THAT MAY CAUSE OIL TO LEAK AND MAY RESULT IN A FIRE IN THE ENGINE COMPARTMENT .

ODI #11151165ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFIRE

WHILE ON HIGHWAY. RPM SCDROPPED TO 0. ALL LIGHTS ON DASH LIT UP. SMELL BURNING. CAR STOPPED WORKING ROLLED TO SIDE OF HIGHWAY EXIT RAMP. TOWED TO KUHLMANNS'S AUTOMOTIVE ON MERIDENRD WOLCOTT CT 06716

ODI #11151345UNKNOWN OR OTHERFIRE

THE CAR CAUGHT ON FIRE AS I WAS DRIVING HOME FROM WORK. I WAS JUST GETTING ONTO THE HIGHWAY WHEN THE HIGH TEMP GAGE CAME ON SO I PULLED OVER IN THE EMERGENCY LANE AND SHUT THE CAR OFF. I THOUGHT THAT THE CAR WAS OVERHEATING BUT THE TEMPERATURE GAGE WAS IN THE NORMAL RANGE. AFTER SHUTTING OFF THE CAR, I SAW WHAT I THOUGHT WAS STEAM, COMING OUT FROM UNDERNEATH THE HOOD. I OPENED THE HOOD AND FOUND THE CAR ON FIRE. THE CAR DID NOT GIVE ANY INDICATION THAT THERE WAS SOMETHING WRONG WITH IT.

ODI #11150324POWER TRAIN

WHEN I FIRST START UP MY FORD ESCAPE IN THE MORNING AND PUT IT IN THE DRIVE GEAR , A SEVERE JERKING MOTION TAKES PLACE. IT ONLY DOES IT AFTER THE VEHICLE HAS BEEN SETTING FOR A WHILE.

ODI #11145341POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

FORD FIXED A RECALL ON MY CAR REGARDING THE COOLANT SENSOR AND MY CAR HASN'T BEEN RIGHT EVER SINCE. SAME DAY THAT I BROUGHT IT HOME THE COOLANT SENSOR SAID COOLANT LEVEL LOW EVEN THOUGH THEY HAD JUST FILLED IT UP AND THERE WAS PLENTY OF COOLANT IN THE CAR. YESTERDAY ON MY WAY HOME FROM WORK MY CAR OVER HEATED AND, LIGHTS ON THE DASH SAID FOR ME TO PULL OVER SAFELY AS SOON AS POSSIBLE. THE CAR AUTOMATICALLY SLOWED DOWN TO BARELY 5MILES/HOUR ON IT OWN, IT WOULD NOT ACCELERATE. NOW THE CAR IS NOT DRIVABLE AS IT OVERHEATS WITHIN 30 SECONDS OF STARTING THE CAR UP. DEALERSHIPS NEAR ME WILL NOT SERVICE MY CAR FOR ANOTHER 2 WEEKS AND THEY DON'T HAVE A LOANER CAR THAT I CAN USE IN THE MEANTIME, AND ON TOP OF THAT IT'S GOING TO HAVE TO BE TOWED TO THE DEALERSHIP BECAUSE IT'S NON-DRIVABLE. ACCORDING TO THE DIAGNOSTICS RAN ON IT THE CODE THAT CAME UP WAS - P1299.

ODI #11145357ENGINE

THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED THIS ISSUE. THE CAR LOSES COOLANT FLUID, THEN OVERHEATS. THE MANUFACTURER HAS INSTALLED A SENSOR THAT REPORTS THE FLUID LEVEL CONDITION, BUT HAS NOT ADDRESSED THE CAUSE OF THE FLUID LOSS. AS A RESULT, THE HEAD REQUIRES REPLACING, OR THE VEHICLE NEEDS A NEW ENGINE. THE CAR ALSO HAS A CHANCE FOR AN UNDER-HOOD FIRE. THE MANUFACTURER, FORD, IS NEGLIGENT.

ODI #11144454ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT A RECALL NOTICED WAS RECEIVED UNDER CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), THE VEHICLE WAS TAKEN TO COLONIAL FORD DEALER (120 FEDERAL RD # 126, DANBURY, CT 06811, (203) 748-3503) WHERE THE RECALL WAS COMPLETED. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN BACK TO COLONIAL FORD DEALER, AND IT WAS DIAGNOSED THAT A POOR PIN FIT CORRECTION #48802 P2560 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 20 MPH, THE COOLANT WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER NOTICED SMOKE WAS COMING FROM UNDER THE HOOD THEN FLAMES APPEARED. THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 52,000.

ODI #11144593STEERING

AS I REVERSED OUT OF A PARKING SPACE AND TRIED TO TURN THE WHEEL IT SUDDENLY BECAME VERY DIFFICULT TO TURN THE WHEEL AT ALL. A MESSAGE ON THE DASH BASICALLY SAID "STEERING ASSISTANCE FAILURE - SERVICE REQUIRED". I PUT THE CAR IN PARK, TURNED IT OFF AND THAN TURNED IT BACK ON. THERE WAS NO MESSAGE. 70,376 MILES

ODI #11144043ENGINE

1.6L ECOBOOST ENGINE IS BURNING COOLANT THROUGH THE COMBUSTION CHAMBER (HEADS). THIS CAUSES CAR TO LOSE COOLANT, MISFIRE, AND OVERHEAT. RECALL 17S09 WOULD SEEM TO ADDRESS THIS ISSUE. MY VEHICLE, THAT MEETS ALL OF THE PARAMETERS OF THE RECALL TO INCLUDE VEHICLE MODEL, MAKE, YEAR, ENGINE SIZE, FACTORY OF ASSEMBLY, DATE OF ASSEMBLY, ETC., IS NOT INCLUDED IN THE RECALL. FORD IS UNWILLING TO RECTIFY.

ODI #11144106ENGINEFIRE

COOLANT LEVEL SENSOR SYSTEM INSTALLATION ,NHTSA RECALL NUMBER: 17V209,DAUGHTER HAD WENT TO GROCERY STORE WITH A FRIEND,HAD TURNED OFF VEHICLE AND EXITED IT, WAS HELPING FRIEND CARRY GROCERIES TO APARTMENT,WHEN WENT TO GOT BACK TO CAR IT WAS ON FIRE UNDER THE HOOD,CALLED FIRE DEPARTMENT ,FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE,VEHICLE WAS TOWED AND IS BEING INVESTIGATED BY FIRE MARSHAL

ODI #11143644POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A WHINING NOISE WAS PRESENT COMING FROM THE ENGINE AREA AND THE TRANSMISSION WOULD ERRONEOUSLY SWITCH GEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,632. *TT*JB

ODI #11143745POWER TRAIN,AIR BAGSCRASH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE NEIGHBOR'S VEHICLE. THE CONTACT EXITED THE VEHICLE PRIOR TO THE ROLLAWAY. THE CONTACT STATED THAT THE DRIVER'S DOOR CLIPPED ONTO THE CAR PORT HOUSING, IN WHICH THE VEHICLE WAS PARKED UNDER, AND THE DRIVER'S DOOR HINGE FRACTURED. UPON IMPACT WITH THE REAR SPARE TIRE MOUNT OF THE NEIGHBOR'S VEHICLE, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED, AS THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH AND NEITHER WAS THE NEIGHBOR. THE CONTACT CALLED THE INSURANCE COMPANY AND REMAINED IN POSSESSION OF THE VEHICLE THEREAFTER. IN ADDITION, AN AUTOBODY REPAIR SHOP WAS MADE AWARE OF THE ROLLAWAY. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED WITH A REBUILT TRANSMISSION, PRIOR TO THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A HISTORY OF TRANSMISSION FAILURES AND/OR REPAIRS PRIOR TO THE INCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TR

ODI #11143774ENGINE

I PREVIOUSLY FILED A REPORT DUE TO THE ENGINE COOLANT LOW LIGHT COMING ON. TOOK CAR TO THE DEALER WHERE THEY RAN TEST AND DISCOVERED COOLANT HAD LEAKED INTO THE ENGINE AND OIL AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. QUOTED A PRICE OF $6,400+/- WHEN THEY PULLED THE ENGINE THEY REMOVED THE TURBO FOR RE-USE. UPON REMOVAL OF THE TURBO, BEARINGS AND SHROUDS OF METAL FEEL OUT. I WAS TOLD THAT THERE WAS CATASTROPHIC FAILURE AND THAT THE BEARINGS AND METAL HAD EXPLODED INTO THE ALUMINUM ENGINE BLOCK CAUSING A CRACK AND ALLOWING COOLANT INTO THE ENGINE AND OIL. I'M STILL WAITING ON THE REPAIR TO BE COMPLETED, AND KNOW THE COST APPEARS TO BE AROUND $7,500+/-. STILL HAVEN'T HEARD BACK FROM FORD. THIS COULD HAVE BEEN BAD OF THE ENGINE SHUT DOWN WHILE DRIVING.

ODI #11143943STEERING

VEHICLE WAS TURNED ON AND THEN SET TO DRIVE BUT LIGHT CAME ON SAYING THERE WAS A STEERING ISSUE AND STEERING WHEEL WAS COMPLETELY LOCKED AND WAS NOT ABLE TO MOVE CAR.

ODI #11143484AIR BAGS

I GOT A CARD IN THE MAIL FOR ME TOO CHECK TOO SEE IF MY VEHICLE IS IN THE RECALL ON TAKATA AIRBAGS.

ODI #11142888AIR BAGSCRASH1 INJURY

I WAS IN A CAR ACCIDENT. THE CAR WAS A TOTAL LOSS. ALL AIR BAGS DEPLOYED, BUT THE DRIVERS SIDE DOOR AIR BAG DID NOT. I SUSTAINED SHOULDER AND NECK INJURIES. I CONTACTED FORD MOTOR CO. THEY FAILED TO HELP ME IN ANY WAY. I HIT ANOTHER VEHICLE THAT FAILED TO YIELD RIGHT OF WAY TO ME. IT HAPPENED ON A TOWN STREET. FORD SAID THEY ARE NOT GOING TO HELP PAY FOR THE COST OF MY CAR.

ODI #11142965WHEELS

HAD BOTH FRONT WHEEL BEARING HUBS REPLACED 10/18/18 AT COST OF $520.ON 10/20/18 A LOUD GRINDING SOUND STARTED HAPPENING. TOOK IT BACK TO DEALERSHIP ON 10/25/18 WHO SAID ONE OF THE BEARINGS WAS DEFECTIVE. FORD MOTOR COMPANY SENT BAD BEARINGS TO FORD DEALERSHIP BOB MAXEY FORD. BEARING COULD'VE CAUSED AN ACCIDENT THAT RESULTED IN MY DEATH OR THE DEATH OF ANOTHER MOTORIST.

ODI #11142710STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING NOISE. IN ADDITION, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT, CAUSING THE CONTACT TO VEER INTO OTHER LANES. THE DEALER (BRIARWOOD FORD, 7070 E MICHIGAN AVE, SALINE, MI 48176) WAS NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.

ODI #11142730ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015, 816-229-4400) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 74,947.

ODI #11142335ENGINE

ENGINE COOLANT LOW LIGHT CAME ON. CHECKED RESERVE AND IT WAS LOW. VEHICLE HAD JUST BEEN SERVICED 2,000 MILES EARLIER. I ADDED COOLANT THE NEXT DAY. I DISCOVERED OIL ON THE FLOOR. TOOK CAR TO FORD AND THEY DID PRESSURE AND DYE TESTS. THEY WOULD COOLANT IN THE OIL. THEY SAID THIS WAS NOT PART OF THE COOLANT/CRACKED BLOCK, POTENTIAL FIRE RECALL. OUT CAR IS SERVICED EVERY 5,000 MILES. DUE TO THE COOLANT CONTAMINATION OF THE ALUMINUM ENGINE, FORD STATED THE THE ENGINE WOULD REQUIRE REPLACEMENT AT $6,200+. THE DEALER HAD ME SPEAK TO FORD CUSTOMER CARE WHICH I DID. I GOOGLED ONLINE AND THERE APPEARS TO BE A NUMBER OF SIMILAR INCIDENTS. THE VEHICLE HAS APPROXIMATELY 95,000 MILES. A PROPERLY SERVICED ENGINE SHOULDN'T FAIL THAT SOON. THE SCOPE OF THE FORD RECALL SHOULD BE EXPANDED TO COVER ENGINE COOLANT LOSS AND ENGINE CONTAMINATION. FURTHER DRIVING COULD HAVE RESULTED IN THE ENGINE SEIZING UP WHILE DRIVING.

ODI #11141795ENGINE

I PURCHASED A 2014 FORD ESCAPE FROM BEST FORD IN NASHUA, NH BACK IN JULY OF 2014. I STARTED TO HEAR ABOUT RECALLS ON THE ESCAPE BECAUSE OF ISSUES WITH COOLANT LEVELS LEADING TO CRACKED BLOCKS & POTENTIAL FIRES. I STARTED KEEPING AN EYE ON MY COOLANT LEVELS. I STARTED TO NOTICE THAT IT WAS RUNNING LOW & I FOUND MYSELF TOPPING OFF THE COOLANT ON A REGULAR BASIS. I CALLED FORD & EXPLAINED TO THEM THAT I WAS HAVING ISSUES WITH COOLANT LEVELS AS STATED IN MANY RECALLS, I ASKED IF MY CAR WOULD BE ADDED TO THE RECALL. THEY TOLD ME MY CAR WOULDN'T FALL UNDER THE RECALL BECAUSE THE RECALL PERTAINED ONLY TO CERTAIN ENGINES THAT CAME FROM A CERTAIN PLANT. THAT IS INCORRECT. A COUPLE OF WEEKS AGO MY CAR STARTED ACTING UP. I TOOK IT TO A LOCAL MECHANIC BUT HE SAID I SHOULD GO DIRECTLY TO FORD WITH MY CAR. I TOOK MY VEHICLE TO IPSWICH FORD. ONCE THEY STARTED TO DIG INTO THE ISSUES WITH MY CAR, THEY REALIZED THAT THE MOTOR WAS JUNK BUT ALSO THAT MY VEHICLE WAS NOT UNDER RECALL OR WARRANTY. THEY STOPPED WORKING ON THE CAR BECAUSE IT WOULD HAVE COST ME HUNDREDS OF DOLLARS TO FIND OUT WHAT THEY ALREADY KNEW, THAT THE ENGINE WAS JUNK. BY THEM STOPPING THE WORK, THEY WERE ABLE TO PUT THE MOTOR BACK TOGETHER SO I COULD DRIVE IT TEMPORARILY. IF THEY CONTINUED, I WOULD HAVE BEEN TAKING THE CAR OUT OF THE SERVICE CENTER ON A FLAT BED. THE SERVICE MANAGER AT IPSWICH FORD ALSO TOLD ME THAT THE ISSUE WITH THESE MOTORS IS NOT ONLY FROM A CERTAIN PLANT BUT THAT ALL ECOBOOST MOTORS HAVE ISSUES. HE SAID THAT FORD WAS GIVING THEM AN ALLOWANCE YEARLY TO HELP PEOPLE WITH ENGINE ISSUES. HE INFORMED THAT FORD HAS NOW CUT-OFF ANY ALLOWANCES & THAT IF THE CAR ISN'T ON A RECALL OR HAS THE EXTENDED WARRANTY, THE CUSTOMER IS LEFT OUT IN THE COLD. I NEED TO KNOW IF THERE IS ANYTHING THAT CAN BE DONE FOR ME IN MY SITUATION. CAN I BE ADDED TO THE RECALL, DO I HAVE ANY OTHER AVENUES TO GET COMPENSATION FROM FORD

ODI #11141891UNKNOWN OR OTHER,ENGINEFIRE

WHILE DRIVING UPHILL ON I-80 ON A COOL DAY IN OCTOBER, SPEED LIMIT 65MPH, OUT OF NO WHERE, MY 2014 ESCAPE ILLUMINATED THE CHECK ENGINE LIGHT, IMMEDIATELY FOLLOWED BY AN "ENGINE TEMP HIGH, PLEASE STOP SAFELY" ON THE SCREEN. I HAD NEVER SEEN EITHER OF THESE WARNINGS BEFORE SO I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND TURNED OFF THE ENGINE AS IT BEGAN SMOKING FROM UNDER THE HOOD. AT THIS TIME THE OIL WARNING LIGHT ILLUMINATED RED - WITHIN APPROX. 60 SECONDS, THE ENGINE MADE A LOUD POPPING NOISE AND EXPLODED INTO FLAMES. I QUICKLY EVACUATED THE VEHICLE AND RAN DOWN THE HIGHWAY, WITHIN MINUTES THE ENTIRE CAR WAS IN FLAMES AND WAS LATER RULED A TOTAL LOSS. THIS VEHICLE HAD BEEN SERVICED BY THE HYUNDAI DEALERSHIP IT WAS PURCHASED FROM 6 DAYS PRIOR AND WAS GIVEN A "CLEAN BILL OF HEALTH" BY THE MECHANICS.

ODI #11141222ENGINE

WHILE TRAVELING AT APPROXIMATELY 60MPH, AT APPROXIMATELY 52K MILES, MY 2014 FORD ESCAPE SUDDENLY OVERHEATED AND PRESENTED A WARNING TO PULL OVER AND STOP THE CAR. MY COOLANT LEVEL HAD DROPPED BELOW THE MINIMUM AND MY CAR OVERHEATED. I ADDED WATER FOR THE SYSTEM AND HAD MY CAR TAKEN TO A LOCAL SHOP WHO REPLACED THE THERMOSTAT AS WELL AS COOLANT OVERFLOW SYSTEM. ADDITIONALLY THE CHECK ENGINE LIGHT ILLUMINATED AFTER OVERHEATING. ONCE "FIXED" AND LESS THAN 5000 MILES LATER (APPROXIMATELY 56K), MY CAR OVERHEATED AGAIN. THE COOLANT LEVELS WERE LOW, WITH NO WARNING OF LOW COOLANT SYSTEM EVER DISPLAYED UNTIL I RECEIVED THE WARNING (AGAIN GOING APPROXIMATELY 60 MPH) TO PULL OVER AND SHUT DOWN OVERHEATED ENGINE. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND I BROUGHT THE CAR TO SHOP AGAIN. DIAGNOSTIC OF CODE READ POTENTIALLY FAULTY THERMOSTAT (WHICH I HAD REPLACED LESS THAN 5000 MILES BEFORE) OR LOW COOLANT (AGAIN JUST FILLED). I DECIDED NOT TO ACTION (EXCEPT STANDARD OIL CHANGE DUE) AND THE CHECK ENGINE LIGHT WENT OFF ON ITS OWN. NOW AT 56,800 MY CAR HAD THE CHECK ENGINE LIGHT RE-ILLUMINATED AND NOW IS BLINKING THAT I HAVE LOW OIL PRESSURE (LESS THAN 2000 MILES SINCE OIL CHANGE). TAKING TO SERVICE THIS AFTERNOON FOR DIAGNOSTIC. VERY SIMILAR TO ISSUES DOCUMENTED IN OTHER 2014 ESCAPES UNDER RECALL 17S09- HOWEVER, MY PARTICULAR VIN IS NOT CONSIDERED INCLUDED, DESPITE BUILD AT LOUIVILLE, KY IN APRIL 2014. THEREFORE, NO RECALL SERVICE OF COOLANT SENSOR CAN BE PROVIDED.

ODI #11141089POWER TRAIN

TRANSMISSION FAILURE. I HAVE HEARD THAT THIS IS A COMMON PROBLEM IN THE 2014 FORD ESCAPE. THE WARNING ONLY HAPPENED WHILE HIGHWAY DRIVING.

ODI #11139371ENGINE

COOLANT RECOVERY CRACKED DUE TO ENGINE HEAT WITHOUT THERMOSTAT INDICATING HIGH ENGINE TEMPERATURE.

ODI #11139440POWER TRAIN1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PARKING, THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. ON A SECOND OCCASION, THE VEHICLE ROLLED AGAIN AND PINNED THE CONTACT'S FRIEND, WHO SUFFERED AN INJURED LEG. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA 90045, (310) 574-2641) AND STATED THAT THERE WAS NO RECALL AND THAT THE VEHICLE WAS NOT PLACED IN PARK PROPERLY. THE MANUFACTURER PROVIDED A CASE NUMBER AND RECOMMENDED THE VEHICLE BE SERVICED. THE MANUFACTURER STATED THAT THE BUSHING MAY HAVE DETACHED FROM THE TRANSMISSION CABLE AND THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE HAD AN EXISTING POWER TRAIN WARRANTY FOR FIVE YEARS OR 60,000 MILES. THE FAILURE MILEAGE WAS 29,000.

ODI #11139499POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED RAPIDLY. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 55 MPH. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. FOLSOM LAKE FORD (12755 FOLSOM BLVD, FOLSOM, CALIFORNIA, (916) 353-2040) DIAGNOSED THAT THE COOLANT LEVEL SENSOR SYSTEM WAS FAULTY. THE DEALER ALSO STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,853.

ODI #11139534ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE COOLANT AND CHECK ENGINE INDICATORS ILLUMINATED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE ENGINE COOLANT WAS REPLACED, BUT THE INDICATORS REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC FOUND A DIAGNOSTIC TROUBLE CODE FOR THE CYLINDER 2 MISFIRE AND STATED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED DUE TO A BLOWN HEADGASKET. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TENNESSEE 37066, (615) 452-5267) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE MANUFACTURER STATED THAT THERE WERE NO RECALLS OR SERVICE WARRANTY PROGRAMS ON THE VEHICLE. THE FAILURE MILEAGE WAS 118,571.

ODI #11139142ELECTRICAL SYSTEM,SEAT BELTS

BACK SEATS BUCKLES WITH NOT FASTEN. WIRING SYSTEM TRIPS MULTIPLE SENSORS SOMETIMES SHUTTING OFF THE ENGINE COMPLETELY IN THE MIDDLE OF TRAFFIC

ODI #11139164ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE MADE A LOUD POPPING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WAYNE FORD (444 US-46, WAYNE, NJ 07470) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE IT INGESTED COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

ODI #11139008STRUCTURE

I DROVE AN HOUR TO ANOTHER CITY. UPON ARRIVAL TO THE CITY I STOPPED THE CAR AND GOT OUT. I NOTICED THE BACK, DRIVER SIDE DOOR WAS OPEN SLIGHTLY. I WENT TO CLOSE IT AND REALIZED THAT THE DOOR WOULD NOT STAY CLOSED. THE LATCH WOULD NOT CATCH THE METAL PIECE ON THE FRAME OF THE CAR TO KEEP THE DOOR CLOSED. I COULD NOT DRIVE THE VEHICLE WITHOUT TYING THE DOOR WITH A ROPE TO THE INSIDE OF THE CAR TO KEEP IT FROM FLYING OPEN WHILE DRIVING. IT STILL WILL NOT REMAIN CLOSED AS IS A MAJOR SAFETY HAZARD FOR MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THERE WAS A RECALL BY FORD FOR THIS EXACT PROBLEM FOR THE MAKE, MODEL, AND YEAR OF MY CAR, BUT MY SPECIFIC VIN WAS NOT INCLUDED IN THIS RECALL AND MY CAR IS EXPERIENCING THE SAME PROBLEM. I HAVE ATTACHED THE ARTICLE STATING THAT THIS WAS A RECALLED ISSUE. IF YOU REQUIRE ANY PICTURES OR FURTHER DOCUMENTATION PLEASE LET ME KNOW.

ODI #11139038POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

I WAS PARKED IN A LARGE PARKING LOT OF A GROCERY STORE. WHEN LEAVING MY VEHICLE WAS BEING PUT INTO DRIVE, TRANSMISSION WENT INTO REVERSE AND SHIFTER WAS IN PARK. THE KEY WAS ABLE TO BE REMOVED BUT UNABLE TO KEEP CAR SECURE W/O LEAVING PARKING BRAKE ON. THERE WAS NO WAY TO CRANK THE CAR SINCE IT WAS NOT IN PARK. CAR WAS COMPLETELY NON WORKING. MY VEHICLE HAD TO BE LEFT IN THE PARKING LOT AND TOWED TO A DEALERSHIP FOR REPAIRS. IN SITTING IN THE PARKING LOT, WITH A NON-FUNCTIONING CAR WAITING FOR A TOW TRUCK, I SEARCHED ONLINE AND FOUND THE EXACT DESCRIPTION OF WHAT WAS GOING ON UNDER RECALL 18S20. INFORMED THE DEALERSHIP OF THIS WHEN THE CAR WAS DELIVERED TO THEM. THAT WAS THE ONLY PART THAT WAS FIXED, SINCE IT WAS THE ONLY FAULTY PART. FORD REFUSED TO PAY FOR THE REPAIRS SINCE, APPARENTLY, MY CAR WAS MANUFACTURED AT A DIFFERENT PLANT. SAME MAKE, MODEL, ETC. SAME PART, OTHERS ARE PAID FOR, JUST NOT MINE. FORD WAS NOT WILLING TO COMPENSATE BECAUSE THE VIN WAS NOT IN THE SYSTEM FOR THIS RECALL AT THE TIME OF MY REPAIRS. THIS WAS A SAFETY ISSUE AND LOT OF WASTED TIME, SERVICES AND MONEY. IF I HAD KNOWN AND BEEN INFORMED OF THIS I COULD HAVE HAD IT FIXED PRIOR TO A BREAKDOWN AND WOULD NOT HAVE HAD TO HAVE MY CHILDREN WITH ME, IN A HOT CAR, IN A BUSY PARKING LOT VERY UPSET. UNNECESSARY STRESS FOR SURE.

ODI #11139118ENGINE

COOLANT OVERFLOW TANK IS LEAKING RESULTING IN LOW LEVELS OF COOLANT. COOLANT WAS NOTICED UNDER THE CAR AT 3 SEPARATE OCCASIONS. NOTICED A RECALL INCLUDING 2014 FORD ESCAPES WITH 1.6 LITER TURBOCHARGED 4 CYLINDER ENGINE HOWEVER MY VIN WAS NOT INCLUDED AND I FEEL IT SHOULD HAVE BEEN INCLUDED. RECALL STATES THAT LOW LEVELS OF COOLANT CAN CAUSE THE HEAD TO CRACK LEADING TO AN ENGINE FIRE.

ODI #11133636ENGINE,FUEL/PROPULSION SYSTEM

TRUCK STALLS WHILE DRIVING, AND WON'T START BACK UP. IVE HAD IT TOWED TWICE ALREADY FOR THE SAME PROBLEM ALSO HAD IT TOWED TO A MECHANIC SHOP WHERE THEY COULDN'T FIND ANYTHING WRONG WITH IT BESIDES SAYING IT SEEMED TO BE A GLTCH INSIDE THE COMPUTER. CHECK ENGINE LIGHT ILLUMINATES READING CODE P0109. WHEN IT STALLS IT GIVES NO WARNING AND NO INDICATIONS THAT THERE'S A PROBLEM WHICH CAN LEAD TO A DANGEROUS SITUATION.

ODI #11133261VISIBILITY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A TOXIC ODOR COMING OUT OF THE AIR CONDITIONING VENTS, REGARDLESS IF THE AIR CONDITIONER WAS ON OR OFF. IN ADDITION, THE WINDSHIELD FOGGED UP AND AN INDICATOR ILLUMINATED, STATING THAT POWER WAS REDUCED AND TO LOWER THE TEMPERATURE OF THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

ODI #11133387ENGINE

2014 ESCAPE RECALLED TO FIX COOLANT LEAK. 6 MONTHS LATER THE COOLANT IS LEAKING AND WARPED THE HEAD GASKET. HAD THE VEHICLE TOWED TO FORD, THEY ARE TRYING TO DENY RESPONSIBILITY, DESPITE THE SERVICE DEPARTMENT DIRECTLY STATING ON MY INVOICE "ENGINE COOLANT LEAK CAUSED HEAD GASKET TO WARP." MY CAR HAS BEEN AT THE DEALERSHIP FOR 15 DAYS AND THEY STILL HAVE NOT WORKED ON IT BECAUSE THEY ARE ARGUING WHO IS RESPONSIBLE WITH MY WARRANTY COMPANY. IT SEEMS LIKE A LOT OF PEOPLE ARE EXPERIENCING THE SAME POOR WORKMANSHIP. I AM NOW CONTACTING AN ATTORNEY, WITH ALL THESE CASES WE MAY HAVE A CLASS ACTION SUIT AGAINST FORD.

ODI #11133075STRUCTURE

THE REAR HATCH HAS A SIGNIFICANT LEAK WHEN IT RAINS OR I GO THROUGH A CAR WASH. I HAVE REPORTED THIS MANY TIMES AND THE RESOLVE WAS FOR ME TO PAY AN EXTREME AMOUNT TO HAVE THE RUBBER REPLACED. SEVERAL OF MY FRIENDS THAT HAVE THE SAME CAR HAVE THE SAME PROBLEM. THIS WAS NOTICED SHORTLY AFTER I BOUGHT THE CAR. I BELIEVE IT IS A MANUFACTURER PROBLEM AND SHOULD BE RECALLED AND CORRECTED. IT IS LEAKING RIGHT AT THE WIRING ON THE PASSENGER SIDE AND COULD CAUSE MORE SERIOUS ISSUES DOWN THE ROAD. I HAVE A TEMPORARY FIX AT THIS TIME BUT IT IS NOT PERMANENT BY ANY MEANS.

ODI #11133074ELECTRICAL SYSTEM,ENGINE

I HAVE HAD TO REPLACE MY BATTERY TWICE IN THIS CAR ALREADY, IT CONTINUOUSLY SHOWS CORROSION ON THE BATTERY TERMINALS. I HAVE BEEN TOLD THAT IT APPEARS THAT THERE IS SOMETHING THAT IS CONSTANTLY PULLING ENERGY BUT THERE IS NOTHING LEFT ON AND NO ADDED EXTRAS AT ANYTIME.

ODI #11133015ENGINE

AFTER DRIVING APPROX. 1/2 MILE ON A VERY BUSY CITY STREET AT MORNING RUSH HOUR, GOING APPROX 35 MPH, I STARTED COASTING DOWNHILL. SCREEN INDICATED HIGH ENGINE TEMPERATURE, ENGINE IMMEDIATELY STARTED TO STALL MAKING IT HARD TO MANEUVER THE VEHICLE. MESSAGE INDICATED TO PULL OVER & SHUT OFF ENGINE. TEMP GAUGE WAS ALL THE WAY IN THE RED. HAD VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSTIC.

ODI #11132715POWER TRAIN

I WAS DRIVING ABOUT 20 MPH AFTER ACCELERATING FROM A STOP AND THE TRANSMISSION SHIFTED OUT OF DRIVE. I COULD HEAR IT CLUNK AND FEEL THE CAR JERK. I STOPPED AND DOWNSHIFTED BUT NOTHING HAPPENED. I PUT IT IN PARK, TURNED OFF THE ENGINE. I RESTARTED IT, SHIFTED TO DRIVE AND SLOWLY ACCELERATED. I GOT ABOUT 20 YARDS AND IT SLIPPED OUT OF GEAR AGAIN. IT WOULDN'T SHIFT INTO ANY GEAR EXCEPT PARK. THIS WAS AFTER DRIVING ABOUT 100 MILES. I HAD NO ISSUES PRIOR TO THIS. NO WARNING LIGHTS CAME ON UNTIL ALL OF THIS HAPPENED AND AS I PULLED INTO MY DRIVEWAY A WARNING CAME ON SAYING "TRANSMISSION FAULT SEE SERVICE STATION". IT HAS 124,000 MILES ON IT. I'VE HAD IT FOR JUST UNDER 2 YEARS, BOUGHT USED, AND HAVEN'T HAD ANY ISSUES WITH THE TRANSMISSION BEFORE NOW. I RESEARCHED INFO ONLINE AND IT LOOKS LIKE THIS IS NOT AN ISOLATED PROBLEM, BUT FORD IS NOT RECOGNIZING THIS AS AN ISSUE. TRANSMISSIONS SHOULD NOT JUST BREAK DOWN FOR NO REASON, AND IF THEY DO, FORD SHOULD FIX THE PROBLEM.

ODI #11132342ENGINEFIRE

I WAS DRIVING MY CAR SOUTHBOUND ON I75 AND MY ENGINE BURST INTO FLAMES, LUCKY MY BROTHER WAS BEHIND ME AND COULD SEE THE FIRST UNDER THE CAR AND CALLED ME TO TELL ME TO PULL OVER AND GET OUT RIGHT AWAY. I GOT OUT AND THE CAR BURNT UP ON THE SIDE OF THE ROAD.

ODI #11132368ENGINE

17S09 COOLING SYSTEM RECALL PERFROMED IN FEB 2018 VEHICLE HAS HAD NUMEROUS TRIPS BACK TO MULTIPLE FORD DEALERSHIPS FOLLWOING HIGH TEMPERATURE LIGHT COMING ON. THE ENGINE HAS BEEN REPLACED A HOSE REPLACED, COOLING FAN RELAY REPLACED. CURRENTLY THE CAR IS AT A DEALER WHO IS NOW SAYING THE INSTRUMENT PANEL CLUSTER IS THE PROBLEM BUT IS NOW ATTEMPTING TO CHARGE ME $750, THIS CAR HAD NO ISSUES PRIOR TO THE RECALL. FORD DOES NOT SEEM TO KNOW HOW TO FIX THESE PROBLEMS AND NOW I AM ABOUT TO BE ON THE HOOK FOR THEM. I SHOULD'T HAVE TO PAY TO BE THEIR GUINEA PIG. THEY HAVE LEFT MY CAR UNSAFE AND UNRELIABLE.

ODI #11132109POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OVER TO SIDE OF THE ROADWAY, PLACED THE VEHICLE IN PARK, AND THE "SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CYCLE THE GEAR BETWEEN REVERSE AND DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN (LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823). THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.

ODI #11131874POWER TRAINCRASH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL AND OVER A CURB. AS A RESULT, THERE WAS DAMAGE TO THE BODY AND UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO KING FORD (2450 E U.S. HIGHWAY 64 ALT, MURPHY, NC 28906, (828) 837-2121). THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT BE ABLE TO ASSIST WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11131674ENGINE

MY CAR WITH ONLY 34,000 MILES OVERHEATED DRIVING ON THE HIGHWAY. I TAKE MY CAR FOR FOR OIL CHANGES AND SERVICE REGULARLY. THERE WAS NO INDICATION OF A PROBLEM UNTIL THIS HAPPENED. MY MECHANIC SAID I WAS LOW ON COOLANT AND AFTER FURTHER TESTING SAID I HAD A LEAK. HE THEN TOLD ME THAT THERE WAS A RECALL ON 2014 FORD ESCAPES FOR THIS EXACT PROBLEM. FORD'S NUMBER FOR THIS RECALL IS 17S09. I CALLED MY FORD DEALER AND WAS TOLD THAT EVEN TOUGH MY CAR WAS HAVING THE SAME ISSUE MY PARTICULAR CAR WAS NOT PART OF THE RECALL AND I WOULD HAVE TO PAY TO HAVE THE CAR FIXED. THINKING THIS WAS OUTRAGEOUS I CALLED FORD DIRECTLY. THEY AS WELL TOLD ME THE SAME THING. AFTER FURTHER RESEARCH I SEE THAT I AM NOT THE ONLY 2014 FORD ESCAPE OWNER THAT HAS BEEN TOLD THAT ALTHOUGH THEY HAVE THIS SAME SAFETY ISSUE OUR VEHICLE IS NOT INCLUDED IN THE RECALL. I BELIEVE FURTHER INVESTIGATION NEEDS TO BE DONE AND MORE CARS INCLUDED IN THIS RECALL.

ODI #11131752ENGINE

THE VEHICLE COMPLETELY STALLED IN THE MIDDLE OF DRIVING AFTER A LEAK RECALL WAS MADE. WE TOOK THE CAR AND HAD THE NECESSARY RECALL DONE. HOWEVER THE ENGINE STALLED THE CAR AND NOW WE HAVE TO SHELL OUT $6,000 FOR A NEW ENGINE DUE TO A CRACKED BLOCK. SINCE WE ALREADY TOOK THE CAR TO GET A LEAK RECALL ISSUE FIXED, WE ARE AFRAID THE NEW ENGINE WILL GET OVERHEATED AGAIN AND THE CAR WILL STALL. ALSO, WE WOULD HAVE TO SHELL OUT MORE MONEY FOR ANOTHER ENGINE.

ODI #11131496POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, THE "TRANSMISSION FAILURE" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE TRANSMISSION FLUID, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

ODI #11130911ENGINE

WHILE TRAVELING ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND I WAS GIVEN AN ALARM DISPLAYING THAT ITS OVERHEATING AND STOP SAFELY. WHEN OPENING MY LID, I FOUND THE COOLANT LEVEL HAD DROPPED BELOW MINIMUM. I HAD NO WARNING THAT MY COOLANT LEVEL WAS SUDDENLY LOW AND THE CAR HAD BEEN OPERATING FINE THE PREVIOUS DAY AND EARLIER IN THE MORNING. I ADDED WATER TO THE SYSTEM AND AFTER RETURNING THE CAR TO A SAFE TEMP, DROVE IT TO A STORE. THE CHECK ENGINE LIGHT CAME ON INSTANTLY AFTER THE HEATING ISSUE. FORD HAS A RECALL FOR THIS ISSUE INCLUDING 2014 FORD ESCAPE, HOWEVER MY VIN DOES NOT REGISTER AS BEING APPLICABLE TO THE RECALL (ALTHOUGH SEEMS LIKE IDENTICAL ISSUE.) THIS IS THE SECOND TIME BETWEEN 50-56000 MILES THIS SAME ISSUE HAS OCCURRED.

ODI #11130541UNKNOWN OR OTHER

I PURCHASED THE VEHICLE IN 2016. AFTER TWO MONTHS IT BEGAN SPUTTERING BEFORE STARTING, AND SOMETIMES WOULD STALL. ONCE IN GEAR AND MOVING IT WOULD RUN FINE. SECONDLY, THERE ARE TIMES WHILE DRIVING THAT THE TRANSMISSION/ ENGINE SURGES WITHOUT WARNING. DURING THE LAST WEEK, IT HAS STALLED 4 TIMES AS I WAS COASTING TO TURN CORNERS. I HAVE TO RESTART IT AND IT SEEMS TO BE OKAY AFTER THAT. THIS IS A VERY DANGEROUS ISSUE AND I AM CONCERNED SOMEONE IS GOING TO RUN INTO ME WHEN IT STALLS.

ODI #11130581ENGINE

ENGINE COOLANT SENSOR FAULTY . BROUGHT TO THE DEALERSHIP 2 TIMES.

ODI #11130596POWER TRAIN

STOPPED AT RED LIGHT, VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS- TRANSMISSION WENT BAD WITHOUT WARNING. SEE ATTACHED RECEIPT FOR WORK PERFORMED

ODI #11130315ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S INSTRUMENT CLUSTER FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

ODI #11130283POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE GEAR SHIFT WAS IN THE PARK POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH FORD HEMET (LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, (951) 396-7250) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

ODI #11129236SUSPENSION

DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE. THE CAR WAS STUCK AND HAD TO BE TOWED FROM THE MIDDLE OF FREEWAY.

ODI #11129369ELECTRICAL SYSTEM

THE NUT CONNECTING THE BATTERY CABLE TO THE SOLENOID WAS CROSS THREADED AT THE FACTORY CAUSING THE VEHICLE NOT TO START.I FEEL THIS IS A SAFETY ISSUE AND FORD DOES NOT AGREE.

ODI #11128635POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

A DOZEN TIMES NOW WHEN WE START IT UP IT RUN REAL RUFF AND WILL LURCH, THE RPMS GO UP BUT NOT MPH BEING GAINED. I HAVE TO PULL OVER AND TURN IT OFF AND RESTART AND IT RUNS FINE. WE GET A MESSAGE THAT READS "ENGINE FAULT SERVICE NOW". WHEN WE TAKE IT TO THE DEALER THEY CAN'T FINE ANY ERRORS ON WHEN THEY HOOK IT UP TO THEIR COMPUTER. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST WEEK AND OVER THE ALMOST 4 YEARS I'VE OWNED THE CAR. I WAS DRIVING IT ON A CITY STREET AND HAD JUST BACKED OUT OF MY DRIVE WAY, OTHER TIMES IT'S HAPPENED HAS BEEN ON CITY STREETS SHORTLY AFTER PULLING FORWARD, AND THOSE TIMES I HAD NOT BACKED UP AT ALL PRIOR TO IT DOING IT. THIS MORNING WHEN IT HAPPENED I ALMOST HAD SOMEONE REAR-END ME BECAUSE MY CAR WOULD NOT GET ABOVE 5MPH. I HAD DRIVEN ABOUT A BLOCK FROM MY HOME BEFORE THE ERROR MESSAGE CAME ON AND WAS FORCED TO PULL OVER. THANKFULLY I WASN'T ON THE HIGHWAY YET.

ODI #11128380ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFIRE

ON 13 AUGUST 2018 MY FIANCE WAS DRIVING TO OUR NEW HOME WE'RE BUYING WHEN SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. I TOLD HER TO PULL OVER AND GRAB HER PURSE AND GET AWAY FROM THE VEHICLE. BY NOW FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. LUCKILY SHE HAD CRACKED OPEN THE DOOR BEFORE STOPPING BECAUSE BEFORE SHE STOPPED ALL THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. I HAD ARRIVED AT THE SCENE AND THE CARS FRONT END HAD VIRTUALLY MELTED WITHIN 5 MINUTES. IF MY FIANCE HAD NOT CRACKED OPENED THE DOOR SHE MOST ASSUREDLY WOULD HAVE BURNED TO DEATH. IF I HAD BEEN DRIVING I WOULD DEFINITELY HAVE HAD A DIFFICULT TIME ESCAPING AS I AM A DISABLED VETERAN WITH SEVERAL MOBILITY PROBLEMS. OUR CAR WAS LESS THAN 4 YEARS OLD WITH ONLY 64000 MILES ON IT. WE NEVER EXPECTED WE MIGHT POSSIBLY BE INJURED OR DIE FROM A NEWER VEHICLE. I REALLY HOPE THAT FORD MOTOR COMPANY WASN'T AWARE OF THIS ISSUE AS WE NEVER RECEIVED ANY NOTICE OF ANY PROBLEMS WHATSOEVER WITH THIS VEHICLE.

ODI #11128111STEERING

STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.

ODI #11128138ENGINE

VEHICLE ERRATICALLY DISPLAYS OVERHEATING VISUAL AND AUDIBLE ALARM DURING MOTION OR STATIONARY. AFTER VEHICLE IS TURNED OFF FOR A FEW SECONDS, ALARMS GO OFF AND TEMPERATURE GAGE RETURNS TO NORMAL OPERATING TEMPERATURE. CHECK ENGINE LIGHT ON FOR A WHILE, THEN OFF, THEN BACK ON. DROVE TO FORD DEALER FOR SERVICE (DIDN'T NOTICE ANY PERFORMANCE ISSUES), AND THEY STATE THAT THE ENGINE NEEDS TO BE REPLACED, BECAUSE OF A CRACK IN THE COOLANT RESEVOIR, AND COOLANT IS GETTING INTO CYLINDER #3. I DON'T KNOW HOW THESE ARE RELATED. I HAVE NEVER NOTICED A COOLANT LEAK OR STEAM/SMOKE IN THE EXHAUST.

ODI #11124733ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE DIGITAL ODOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

ODI #11124741UNKNOWN OR OTHER

RECALL: SHIFTER CABLE BUSHINGS, 2014 FORD ESCAPE PLEASE BE ADVISED, ON JUNE 12 2018 AS I WAS DRIVING IN MY GARAGE ON MY FORD ESCAPE. THE BUSHING IN THE TRANSMISSION SHIFTER CALBE DEGRADE AND CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. THE VEHICLE STATED MOVING AND DOWN THE HILL AND MY FRIEND HAD TO HELP ME STOP THE VEHICLE . SOMEONE WAS ALMOST HIT BY THE VEHICLE CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED CAR HAD TO BE TOWED TO DEALER IN ROCKFORD ,IL AND THE SERVICE MANGER AGREE TO SUBMIT MY BILL TO FORD COMPANY WHICH COST M E ($ 638.07) SERVICE MANGER ACKNOWLEDGED IT WAS A RECALL. AND AGREED TO SUBMIT MY INVOICE TO GET REIMBURSED. MY QUESTION IS, IF THE DEALER CAN FIX IT .WHY CAN'T FORD AUTHORIZE PAYMENT,BECAUSE I PAYED OUT POCKET. ROCK RIVER FORD (XXXX) I WILL NEVER EVER BUY A FORD CAR FROM NOR HAVE MY REPAIRS THERE ARE VERY UNPROFESSIONAL AND RUDE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11127958POWER TRAIN

SHIFTER CABLE BROKE. WE WERE UNABLE TO SHIFT TRANSMISSION AFTER PULLING VEHICLE IN PARKING SPOT. WE HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY AND HAVE SHIFTER CABLE REPLACED AT A COSTS OF $526.40. WE ALSO HAVE ANOTHER OUTSTANDING COMPLAINT FILED FOR WIRING HARNESS BEING TOO SHORT AND WE HAD TO PAY FOR NEW SPLICES THAT OUR VIN WAS NOT COVERED BY A CURRENT RECALL. WE ASK THAT NHTSA LOOKING INTO THE STATUS OF THAT COMPLAINT FOR OUR REFUND AS WELL AS THIS ONE THAT THERE AGAIN APPEARS TO BE A CURRENT RECALL FOR, JUST NOT FOR OUR VIN.

ODI #11124575POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING FORWARD AND ALSO WOULD NOT DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO BOB THOMAS FORD (310 W. COLISEUM BLVD, FORT WAYNE, IN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 111,000.

ODI #11124610POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. IN ADDITION, THE TRANSMISSION SYSTEM FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WOULD NOT "PULL WHILE HOT". THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,622. *TT*JB

ODI #11124441ENGINE

I TOOK MY CAR IN TO THE DEALER DUE TO COOLANT BEING LOW. THE COOLANT LEAKED INTO THE ENGINE AND MY GASKET HAD TO BE REPLACED. THERE ARE SEVERAL ARTICLES IN WHICH FORD ADMITS THERE ARE ENGINE PROBLEMS UP TO AND INCLUDING FIRE. I WAS ABLE TO MITIGATE DAMAGE BY GETTING THE CAR IN EARLY. THE DEALER CALLED FORD, I CALLED THE FORD CARES LINE AND MY CLAIM WAS DECLINED. THIS IS A KNOWN PROBLEM. I HAVE WRITTEN TO FORD, NO REPLY

ODI #11124138STEERING

BACKED UP OUT OF DRIVEWAY THEN SHIFTED FORWARD AND MY POWER STEERING GAVE OUT.THE WARNING ONLY CAME AFTER THE INCIDENT. WAS ABLE TO PULL OVER AND RESTART THE CAR .. NO ISSUE BUT WAS TOLD IT WAS ELECTRONIC STEERING MODULE EPAS. A KNOWN ISSUE BUT WAS TOLD THE RECALL WAS ONLY IN REGARDS TO RECEIVING THE WARNING THAT YOU HAD A FAILURE.

ODI #11123957ELECTRICAL SYSTEM

ON AUGUST 22, 2018, I WAS DRIVING AND THE ELECTRONIC INSTRUMENT PANEL WENT BLANK. I DROVE TO WORLD FORD IN PENSACOLA, FL AND WAS TOLD THAT I WOULD NEED TO RETURN THE FOLLOWING DAY BECAUSE THEY WERE TOO BUSY TO CHECK OUT MY PROBLEM. I RETURNED THE FOLLOWING DAY AT MY APPOINTMENT TIME, AND AN HOUR AND A HALF LATER, THEY INFORMED ME THAT THE ELECTRONIC INSTRUMENT PANEL NEEDS TO BE REPLACED AND IT WOULD COST APPROXIMATELY $1,600.00. I LEFT THE DEALERSHIP TO DO SOME RESEARCH ON THIS PROBLEM. I DISCOVERED THAT FORD HAD ISSUED A RECALL #15V406000 ON JUNE 24, 2015 FOR SOME 2014 FORD ESCAPES. WHEN I CALLED ABOUT THIS, I WAS TOLD THAT MY VIN WAS NOT PART OF THE RECALL AND THAT IT WAS NOT COVERED. FORD KNEW THAT THERE WAS A SOFTWARE INCOMPATIBILITY ISSUE THAT WOULD CAUSE A MALFUNCTION. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD #101, "CONTROL AND DISPLAYS". MY LIFE IS AT RISK BY DRIVING THIS VEHICLE WITH AN INOPERATIVE INSTRUMENT CLUSTER. WHY IS IT, THAT FORD FIXED THE PROBLEM IN SOME 2014 ESCAPES, BUT NOT ALL. WHY IS IT OKAY THAT THEY ARE ALLOWED TO PLACE MY LIFE IN DANGER??? I THINK THAT FORD SHOULD BE REQUIRED TO REPLACE ALL FAULTY INSTRUMENT PANELS, NOT JUST SOME OF THEM. I FAIL TO UNDERSTAND WHY MY LIFE IS LESS IMPORTANT THAN OTHER 2014 ESCAPE OWNERS, AND WOULD APPRECIATE YOUR HELP IN SECURING A REMEDY TO THIS PROBLEM.

ODI #11123480STEERING

I STARTED MY VEHICLE, REVERSED THEN PUT IT INTO DRIVE. A WARNING SENSOR POPPED UP STATING STEERING ASSIST FAILURE. THE STEERING WHEEL WOULD NOT MOVE. I PUT THE VEHICLE INTO PARK AND RESTARTED IT. THE WARNING SENSOR NO LONGER APPEARED. I RESEARCHED THIS HAPPENING TO THE SAME VEHICLE MODEL AND IT SEEMS TO BE AN ONGOING PROBLEM WITH THE FORD ESCAPE. SEEMS DANGEROUS TO NOT HAVE A FACTORY RECALL ALREADY , WHAT IF I WERE DRIVING DOWN A BUSY STREET OR HIGHWAY.

ODI #11123497POWER TRAIN

THE TRANSMISSION IS NOT WORKING WELL, THE CAR HAS NO POWER, BETWEEN THE R AND THE DRIVE IT MAKES A NOISE

ODI #11122629VISIBILITY/WIPER

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE MALFUNCTION OCCURRED INTERMITTENTLY. THE DEALERSHIP WAS CONTACTED AND ADVISED THAT THE WINDSHIELD WIPERS HAD TO BE MANUALLY RESET IN ORDER TO OPERATE CORRECTLY. ALSO THAT THE WIPERS WERE OLD WHICH CAUSED THE DRAG AND WHEN THEY HEATED UP IT CAUSED A MALFUNCTION. THE CONSUMER FELT THIS WAS A LIABILITY.*JS

ODI #11122909POWER TRAIN

SHIFTER CABLE DISCONNECTED FROM TRANSMISSION. VEHICLE WAS PARK AND WOULD NOT MOVE DUE TO CABLE BEING DISCONNECTED. TOWED VEHICLE TO DEALER AND SHIFTER CABLE REPLACED TO REPAIR IT. FORD SAYS MY VEHICLE NOT COVERED UNDER CURRENT RECALL SO I WAS FORCED TO PAY FOR REPAIR. SHAME ON FORD FOR NOT TAKING CARE OF THIS PROPERLY.

ODI #11122291POWER TRAIN

SHIFTER CABLE BUSHINGS. 2014 FORD ESCAPE. NHTSA RECALL # 18V471. FORD RECALL # 18S20. GEAR SHIFTER MOVES TO PARK, BUT DOES NOT REGISTER ON DRIVERS CONSOLE. CANNOT START CAR CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED. CAR HAD TO BE TOWED TO DEALER. DEALER ACKNOWLEDGED IT WAS THE RECALL ISSUE, BUT SINCE FORD HAS NOT ISSUED THE PARTS YET THERE ARE MAKING ME PAY FOR THE REPAIR UNTIL FORD SENDS OUT A LETTER INFORMING CONSUMERS THAT PARTS ARE AVAILABLE. I SPOKE WITH FORD THEY TOLD ME I HAD TO KEEP THE REPAIR INVOICE AND GET REIMBURSED WHEN PARTS ARE AVAILABLE. MY QUESTION IS, IF THE DEALER CAN FIX IT, WHY CAN'T FORD AUTHORIZE PAYMENT, SO I DO NOT HAVE TO PAY OUT OF POCKET. IF FORD ISSUED A RECALL AND PEOPLE ARE ALREADY HAVING AN ISSUE WHY DON'T THEY JUST PAY TO HAVE IT FIXED. THE DEALER WANTS $1000 TO FIX THIS. FORD SHOULD TAKE RESPONSIBILITY FOR THIS.

ODI #11122018VISIBILITY/WIPER

FRONT WIPERS GO OFF WHEN IN OFF POSTITION ON THE STEERING WHEEL. ONCE ISSUE STARTS HAPPENING IT DEGRADES QUICKLY. IT STARTS WITH A RANDOM WIPE AND OVER A MONTHS PERIOD DEGRADES INTO THE WIPERS RANDOMLY TURNING ON AT DIFFERENT SPEEDS AND DIFFERENT TIME INTERVALS RANGING FROM A FEW WIPES UP TO 15 MINUTES OF UNCONTROLLABLE WIPING. SOMETIMES ONLY A SINGLE WIPER BLADE WILL TURN ON RANDOMLY THE LEFT OR RIGHT FRONT ( ONCE RESTARTING CAR BOTH WIPERS WILL GO OFF RANDOMLY AGAIN). THIS HAPPENS WHEN DRIVING ON ALL DRIVING TYPES STREET/HIGHWAY/TURNING/STATIONARY EVERYTHING. AGAIN THE WIPERS ARE IN OFF POSTITION AND NOT ENGAGED BUT WILL RANDOMLY TURN ON.

ODI #11122085POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND SCHEDULED THE VEHICLE TO BE TOWED TO PREMIER FORD INC (5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) WHERE THE TECHNICIAN STATED THAT THEY WERE UNAWARE THAT THE VEHICLE WAS BEING TOWED. THE TECHNICIAN INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED AT THE CONTACT'S EXPENSE. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

ODI #11122198POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

2 ACTIVE RECALLS-NO TIMEFRAME OF WHEN IT WILL BE REMEDIED. ADDITIONALLY, VEHICLE DIES WHEN PUT INTO D FROM R. VEHICLE HAS 52K MILES, WELL MAINTAINED, SHELL FUEL IS USED. THIS HAPPENS WHEN BACKING UP AND PUTTING INTO DRIVE. VEHICLE WAS IN MOTION.

ODI #11121876ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERATIVE AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) WHERE A NEW INSTRUMENT CLUSTER WAS ORDERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,809.

ODI #11121661POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, A LOUD NOISE WAS HEARD AND THE VEHICLE NEITHER MOVED NOR WENT INTO ANY GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, 386-310-2342) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE FRACTURED AND THE ENTIRE SHIFTER CABLE BUSHING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER WHO STATED THAT THE RECALL PART WAS UNAVAILABLE AND REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE CONTACT WAS THEN REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,910. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11121673ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR AND EXPERIENCED A LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DAVE SINCLAIR LINCOLN ST. PETERS (4760 N SERVICE RD, ST PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED ONE YEAR PRIOR AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

ODI #11121197ENGINE

COOLANT LEAK INTO CYLINDER #3 & 4 RESULTING IN NECESSARY ENGINE REPLACEMENT AT 64K MILES. ONLY SERVICE ISSUE TO DATE ON VEHICLE WAS A DEFECTIVE WATER PUMP & COOLANT SENSOR AT JUST UNDER 60K MILES. WHILE DRIVING 'LOW COOLANT' LIGHT SUDDENLY CAME ON, CHECKED COOLANT WHICH WAS VERY LOW, FILLED AND TOOK TO DEALER LESS THAN 2 MILES AWAY. VEHICLE WAS NOT INCLUDED ON THE LAST COOLANT LEAK RECALL ALTHOUGH VERY SIMILAR ISSUE AND BUILT DURING THE SAME TIME PERIOD AT LOUISVILLE PLANT.

ODI #11121269ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER'S REPRESENTATIVE TOOK THE CONTACT'S KEYS AND DECLARED THE VEHICLE TO BE A ROAD HAZARD DUE TO THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE DEALER REFUSED TO RETURN THE VEHICLE DUE TO ADDITIONAL DAMAGES CAUSED BY OIL LEAKING INTO THE COOLANT. THE CONTACT REQUESTED DOCUMENTATION, BUT THE CONTACT REFUSED DUE TO THE DAMAGES BEING ATTRIBUTED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF THE DAMAGES AND REQUESTED THAT THE DEALER PROVIDE DOCUMENTATION. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

ODI #11120947ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

DROVE THE CAR IN THE MORNING OF 8/11 JUST FINE, IN THE AFTERNOON WENT TO START THE CAR AND IT WILL NOT MOVE OUT OF PARK, DASHBOARD STATES THE CAR IS IN NEUTRAL. THE CAR HAS BEEN LIKE THIS SINCE SINCE 8/11 AND PARKED IN MY DRIVEWAY. RECEIVED A LETTER IN THE MAIL ON 8/13 THAT THIS ISSUE IS AN ACTUAL RECALL AND WHEN WE CALLED LOCAL FORD DEALER, THEY INFORMED US THAT THEY DON'T KNOW WHEN THEY WILL HAVE THE PART TO FIX OUR CAR! WHAT CAN WE DO? WE CAN'T USE THE CAR AND THEY CAN'T FIX IT! CAN WE SIMPLY RETURN THE CAR? WE HAVE AN OUTSTANDING CAR LOAN AND ARE PAYING FOR A CAR THAT'S HAD THREE RECALLS SO FAR SINCE WE'VE HAD IT. WE CAN'T AFFORD TO KEEP PAYING UBER TO GET TO WORK AND A CAR LOAN AND CAR INSURANCE FOR A CAR THAT NO ONE CAN TELL US WHEN IT WILL GET FIXED!

ODI #11120444ENGINE

MY VIN IS HAVING THE EXACT SAME COOLING ISSUES AS RECALL. DEALER STAES MY VIN IS NOT AFFECTED ALTHOUGH THE IT BROKE IN THE EXACT FASHION AS THE FORD RECALL 17V209000. THE VEHICLE OVERHEATED AND IS LOSING COOLANT SLOWLY. CAR OVERHEATED AND HAD TO PULL OVER.

ODI #11120063ENGINE AND ENGINE COOLINGFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE EXPERIENCED DECELERATION AND LOSS OF ENGINE POWER. THE VEHICLE OCCUPANT SAW BLACK SMOKE EMITTING FROM THE VEHICLE. UPON INSPECTION OF THE ENGINE COMPARTMENT THE VEHICLE OCCUPANT SAW FLAMES. THE VEHICLE OCCUPANT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO COURTESY FORD WHERE IT WAS CONFIRMED THE FAILURE WAS DUE TO THE RECALL. THE DEALER CONFIRMED WITH THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. PARTS DISTRIBUTION DISCONNECT.

ODI #11119986STRUCTURE

I HAD THE REAR DOOR LATCH RECALL TAKEN CARE OF, AND NOW BOTH DOORS ARE LEAKING WHENEVER IT RAINS. IT IS RUNNING DOWN THE WINDOW INSIDE THE DOOR PANELING ONTO THE FLOOR. I USUALLY KEEP MY CAR INSIDE A GARAGE, AND HAVE HAD TO LET IT BE IN MY DRIVEWAY WHEN IT RAINED RECENTLY.

ODI #11119891POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT MENTIONED THAT THE VEHICLE'S GEAR SELECTOR FAILED TO DISPLAY THE CORRECT GEAR SELECTION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR WAS SHIFTED INTO PARK, BUT WAS DISPLAYING DRIVE. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN, INC. (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

ODI #11119905POWER TRAINCRASH1 INJURY

PARKED CAR ON DRIVEWAY FACING HOME. DRIVEWAY IS UPHILL FROM STREET TO HOUSE. PUT CAR IN "PARK" AND UPON GETTING OUT THE CAR IT STARTED ROLLING BACKWARDS. I WAS UNABLE TO STOP CAR AND IT ROLLED DOWN THE DRIVE & PART OF THE YARD, KNOCKING DOWN A TELEPHONE POLE GUIDE WIRE, CROSSED THE STREET & STOPPED WITH HALF OVER THE OPPOSITE CURB & DAMAGING A MAIL BOX.

ODI #11119764POWER TRAIN

PARKED MY CAR PUT IT IN PARK BUT WHEN I TOOK MY FOOT OFF BRAKE AND STARTED OPEN THE DOOR THE CAR ROLLED FORWARD. I PUT ON THE BRAKE AND PARKING BRAKE BUT SHIFTER WAS FROZE IN PLACE. CONTACTED LOCAL FORD DEALERSHIP AND FORD CORP BOTH SAID THERE AREN'T ANY PARTS TO FIX CAR AND DIDN'T OFFER A LOANER. LOCAL FORD SHOWED ME HOW TO PUT BUSHING BACK ON PEG SO CAR COULD BE DRIVEN. I'M 63 YEAR OLD WOMAN CAR REPAIR NOT MY WHEELHOUSE. I FEEL CAR IS DANGEROUS AND SHOULDN'T BE DRIVEN. FORD IS PUTTING ME AT RISK PHYSICALLY AND OPEN TO ACCIDENTS AND LAWSUITS BY NOT OFFERING A REPAIR OR A LOANER CAR.

ODI #11119001STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE DEALER (CAVALIER FORD GREENBRIER, 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ODI #11119261POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WARREN MIDTOWN MOTORS, 1995 MARKET ST, WARREN, PA 16365 (814) 723-5400) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-15433231. THE FAILURE MILEAGE WAS 70,123.

ODI #11118686ENGINE

2014 ESCAPE WAS TAKEN TO THE DEALERSHIP FOR A COOLANT LEAK. DEALER FOUND THAT THE COOLANT BYPASS SOLENOID WAS LEAKING AS WELL AS THE ENGINE COOLANT TEMPERATURE SENSOR WAS FAULTY. BOTH ITEMS WERE REPLACED. BILL WAS $566. FORD HAD A RECALL ON OVER 200000 ESCAPES IN THE 2013 AND SOME 2014 ESCAPES. I CALLED THE FORD COMPANY AND FOUND OUT THAT MY ESCAPE WAS NOT COVERED UNDER THERE ALL. SAID TO THEM THAT OVER 200000 ESCAPES WERE RECALLED FOR THE SAME EXACT PROBLEM AND THEY SAID TO BAD THE VIN NUMBER IS NOT ON THE RECALL LIST.

ODI #11118100ENGINE

WE ADVISED THE LOCAL FORD DEALER THAT THE ENGINE WAS RUNNING ROUGH DURING START UP BUT THEN TURNED NORMAL, SLIGHT SMELL OF ANTI FREEZE BUT NO OVER HEATING OR CHANGE IN TEMPERATURE GAUGE, HAD PREVIOUSLY TAKE THE CAN IN FOR THE HEAT SENSOR / LOW COOLANT RECALL, WAS TOLD TO DRIVE CAR TO DEALER. AFTER ARRIVAL AND FURTHER INSPECTION WE WERE ADVISED THAT THE ENGINE WAS WARPED, HEAD WARPED AND NEEDED A NEW ENGINE. BOTH DEALER AND FORD AND AFTER MARKET WARRANTY BLAMED US FOR DRIVING 5 MILES ON LOCAL ROADS TO DEALER AND THEREFORE THEY WOULD NOT COVER THE PROBLEM.

ODI #11115761POWER TRAIN

THE CAR WAS PARKED AT A GAS FILLING STATION TO FILL THE GAS TANK. WHEN ATTEMPTING TO LEAVE THE GAS STATION, THE CAR REGISTERED BEING IN REVERSE AND WOULD NOT START. UPON EXAMINATION, IT WAS DETERMINED THE BUSHING ON THE TRANSMISSION AND WOULD NO LONGER SHIFT GEARS. IN ORDER TO MOVE THE VEHICLE, THE TRANSMISSION NEEDED TO BE SHIFTED WITH ONE PERSON MANUAL HELD THE SHIFTING CABLE ONTO THE TRANSMISSION WHILE SOMEONE IN THE VEHICLE MOVED THE GEAR SHIFT. AS THE GEARS WERE SHIFTED, THE PERSON HOLDING THE CABLE IN PLACE MADE SURE THAT IT DID NOT POP OFF SO THAT IT COULD BE MOVED INTO GEAR. IF THE PERSON DID NOT HOLD THE CABLE DOWN, IT WOULD NOT SHIFT GEARS. WE WERE ABLE TO GET THE VEHICLE HOME AND REPEAT THE PROCESS TO GET IT INTO PARK. THE CAR IS NOT SAFELY ABLE TO BE DRIVEN IN THE CONDITION IT CURRENTLY IS.

ODI #11115624AIR BAGSCRASH

OUR 2014 FORD ESCAPE WAS INVOLVED WITH A FRONT SIDE CRASH. DRIVER ACCIDENTLY PULLED OUT ON A CITY STREET IN FRONT OF ANOTHER CAR AND WAS HIT. THE WHOLE FRONT END WAS DESTROYED. NONE OF THE AIR BAGS ENGAGED. OUR VEHICLE WAS DECLARED A TOTAL LOSS. I DON'T KNOW WHAT AIR BAGS WERE IN OUR VEHICLE, BUT THEY DIDN'T WORK.

ODI #11115663ELECTRICAL SYSTEM

INSTRUMENT CLUSTER PANEL HAS COMPLETELY GONE OUT. I SAW WHERE A RECALL WAS ISSUED ON SOME BUT APPARENTLY NOT MINE. CAR ONLY HAD 30,000 MILES ON IT WHEN THIS HAPPENED.

ODI #11114991POWER TRAIN

MY CAR, A 2014 FORD ESCAPE [XXX], IS SUBJECT TO RECALL FOR SHIFTER PROBLEMS. THE VEHICLE FAILED TO SHIFT OUT OF 'PARK' ON JULY 22 , 2018 AT THE CHURCH PARKING LOT WHILE IN MOTION AND IT NEEDED TO BE TOWED SINCE IT TURNED OFF AND WOULDN'T TURN ON. I HAD THE CAR TAKEN TO THE DEALER, GALPIN FORD IN VAN NUYS, CA AND DISCUSSED THIS WITH [XXX], AND [XXX] THE SERVICE MANAGER. HE SAID THAT THE PROBLEM IS WITH THE SHIFTER CABLE BUSHINGS IN WHICH THERES A RECALL FOR. HE ADVISED ME THAT THAT REPLACEMENT PARTS FOR THE RECALL ARE NOT YET AVAILABLE. HE SAID THAT THEY CAN DO A TEMPORARY FIX OF THE SHIFTER CABLE, BUT THAT I NEED TO PAY $600 FOR THAT TEMPORARY REPAIR WHICH HE ADVISED IS NECESSARY TO MAKE THE CAR OPERATIVE UNTIL THE PARTS ARRIVE. IN MY DISCUSSION WITH FORD CHAT EARLIER TODAY, CARISSHA ADVISED ME THAT A RECALL REPAIR LIKE THIS SHOULD NOT INVOLVE A COST TO ME. THE PROBLEM OF THE ABSENCE OF REPLACEMENT PARTS IS UNDERSTANDABLE, AS IT IS A RECENT RECALL. HOWEVER, BECAUSE OF THE FAILURE WHICH LED TO THE RECALL, I SHOULD NOT HAVE TO PAY FOR A 'TEMPORARY' FIX. IF THE CONCERN OF GALPIN IS THAT FORD WILL NOT REIMBURSE FOR THE REPAIR COSTS DONE AT THIS TIME, PLEASE CONTACT LEONARD AND JOHN AND PROVIDE THEM WITH THE NECESSARY ASSURANCE. I AM UNABLE TO OPERATE MY CAR OR TO GET IT REPAIRED BECAUSE OF THIS IMPASSE. NOW I SPOKE WITH [XXX] FROM SERVICE AT SUNRISE FORD IN NORTH HOLLYWOOD, CA AND HE SAID HE CAN FIX IT WITHOUT A COST FOR ME IF FORD PROVIDES AN AUTHORIZATION CODE AND FOR ME TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11114494POWER TRAIN

TRANSMISSION OFTEN SUFFERS FROM SLUGGISH TAKE-OFF AND ROUGH SHIFTING. OCCASIONALLY WHILE ACCELERATING, THE TRANSMISSION WILL ABRUPTLY LOSE POWER AND ABRUPTLY REGAIN IT, CAUSING THE ENGINE TO REV AT HIGH REVOLUTIONS.

ODI #11114569UNKNOWN OR OTHER

ON SEVERAL OCCASIONS THE VEHICLE ACTED AS THOUGH IT WAS IN NEUTRAL WHEN DRIVE WAS SELECTED. OFTEN WHEN SHIFTING FROM REVERSE TO DRIVE. THIS HAPPENED ON 3 OCCASIONS IN A SHORT TIME FRAME (A WEEK OR SO.) THE LAST TIME IT OCCURRED IT HAD TO BE TOWED TO A DEALERSHIP FOR REPAIRS ON THE TRANSMISSION.

ODI #11114679STRUCTURE

CAR WAS PURCHASED USED IN FEB 2017 WITH 19,800 MILES ON IT. IT'S NOW 18 MONTHS AFTER WE'VE OWNED IT AND IT ONLY HAS 49,000 MILES ON IT. THE 3 OF THE 4 DOORS HAVE RUST ALONG THE BOTTOM OF EACH OF THEM, WHICH HAS COME THROUGH THE PAINT. ACCORDING TO FORD AND THE DEALER, THEY WILL ONLY FIX IT AT THEIR COST IF THE RUST HAS EATEN ALL THE WAY THROUGH THE METAL. I KNOW THE WARRANTY STATES THAT IT ONLY COVERS PERFORATED BODY PANELS, BUT AT WHAT POINT DO I KNOW IT IS PERFORATED BEFORE IT'S TOO LATE. SUPER FRUSTRATING.

ODI #11114379POWER TRAIN,ENGINE

POSTING DATE: JULY-29, 2018 (SUNDAY) VEHICLE : 2014 FORD ESCAPE TITANIUM 4X4 (4-CYLINDER TURBO ENGINE, AUTOMATIC TRANSMISSION) VEHICLE LOSES TRANSMISSION POWER. THREE WEEKS AGO I CAME OUT OF A FREEWAY AND TRIED TO MAKE A RIGHT TURN ON A FAST MOVING LOCAL ROAD. I MADE THE TURN AND PRESSED THE ACCELERATOR BUT THE CAR WOULD NOT MOVE. THE ENGINE REVVED UP BUT THERE WAS NO MOTION. I HAD TO IMMEDIATELY TURN ON THE HAZARD FLASH LIGHTS TO WARN APPROACHING VEHICLES BEHIND. FINALLY I PRESSED THE ACCELERATOR "SLOWLY" AND THE CAR DID MOVE AND PICK UP SPEED. THERE WERE NO FURTHER ISSUES THAT DAY. I HAD SENSED "BUMPY GEAR SHIFTS" AND "JERKY ACCELERATIONS" EVEN BEFORE THE ABOVE INCIDENT. I INSTINCTIVELY "KNEW" THAT THINGS WERE NOT RIGHT BUT DID NOT KNOW EXACTLY WHAT IT WAS. TWO DAYS AGO MY WIFE CALLED ME AT WORK AND SAID THAT AFTER BACKING OUT FROM THE GARAGE, THE CAR WAS NOT PICKING UP SPEED. THE "CHECK ENGINE" LIGHT HAD ALSO COME UP. SHE SOMEHOW LIMPED SLOWLY BACK INTO THE GARAGE. WHEN I RETURNED HOME, I TRIED IT TOO. I FOUND THAT ONLY THE "REAR DRIVE" WAS WORKING. THE "FORWARD DRIVE" HARDLY WORKED. OFTEN WHILE IN "DRIVE" MODE, THE CAR ROLLED BACKWARDS ON OUR MILDLY SLOPED DRIVEWAY! USING "THE LOWEST GEAR" I SOMEHOW PUT IT BACK INTO THE GARAGE. YESTERDAY I GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. BEING A SATURDAY, THEY COULD NOT DO ANYTHING MORE. THEY SAID THEY WILL LOOK INTO IT TOMORROW (MONDAY). I CONSIDER THIS TO BE A MAJOR SAFETY ISSUE. I AM LUCKY THAT I DID NOT LOSE COMPLETE POWER ON THE FREEWAY AND NOTHING BAD HAS HAPPENED SO FAR TO ME OR MY WIFE. READING ABOUT OTHERS' EXPERIENCES ON THE INTERNET ON THE SAME MODEL YEAR VEHICLE, IT SEEMS THAT THEY MIGHT HAVE FACED MUCH MORE DANGEROUS SITUATIONS. PLEASE INVESTIGATE THIS PROBLEM SERIOUSLY AND NOTIFY THE VEHICLE MANUFACTURER.

ODI #11114377ENGINE

ENGINE STALLS. - 1.6 L. - I HAVE TAKEN THIS CAR TO THE BOB TOMES FORD DEALERSHIP IN MCKINNEY, TEXAS FOR THIS PROBLEM AT LEAST TWICE SINCE I BOUGHT IT NEW AND THEY TOLD ME BOTH TIMES THAT THERE WAS NOTHING WRONG AND THAT THE ENGINE WAS OPERATING PER SPECIFICATIONS. IT IS STILL STALLING AND REALLY SCARES ME WHEN IT DOES. IN MY OPINION IT IS UNSAFE. I NOTICED YOUR ARTICLE ABOUT THE 2013 FORD ESCAPES IN THE DALLAS MORNING NEWS. *TR

ODI #11112688STEERING

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD THE CONSUMER REQUESTED FOR THE MANUFACTURER TO REIMBURSE THE REPAIR COST. *JS *JS

ODI #11113361LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH FAILED AND THE DOOR WOULD NOT REMAIN CLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER (BOLTON FORD, 1500 E. COLLEGE ST., LAKE CHARLES, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE PER NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE) IN AUGUST OF 2017. THE FAILURE MILEAGE WAS 105,000.

ODI #11113007ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING SYSTEM FAILED AND THE CLOCK WAS UNABLE TO BE READ. A FEW DAYS LATER, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL COLOR HAD CHANGED AND, EVENTUALLY, WENT BLACK. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BOULEVARD CHARLOTTE, NC 28273, (704)-224-5854) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.

ODI #11113008POWER TRAIN

I HAVE A 2014 FORD ESCAPE WITH 111,000 MILES AND WAS JUST TOLD ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I HAVE READ MANY COMPLAINTS ABOUT THE CURRENT ESCAPE VEHICLES NEEDING TRANSMISSION REPLACEMENTS WITH LOW MILEAGE. I UNDERSTAND THE POWER TRAIN WARRANTY HAS EXPIRED, BUT FOR A TRANSMISSION TO LAST NO LONGER THAT 4 YEARS 111,000 MILES IS A DIS-SERVICE TO THE CONSUMER AND THEIR NEEDS TO BE A RECALL ON THIS MODEL. VEHICLE STARTING HESTITATING DURING ACCELERATION A FEW DAYS PRIOR TO HAVING IN LOOKED AT BUT NO ERROR CODES WERE FOUND ON THE ENGINE OR TRANSMISSION. THE DAY AFTER PICKING UP THE VEHICLE THE VEHICLE STARTING SHIFTING ERRATICALLY AND THEN A TRANSMISSION FAULT LIGHT CAME ON AND I HAD TO HAVE THE VEHICLE TOWED TO A FORD DEALERSHIP ON FRIDAY 7/20 AND WAS TOLD TODAY 7/23 THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED AT A COST OF AROUND $5000.00. THIS IS UNACCEPTABLE IN MY EYES.

ODI #11113115UNKNOWN OR OTHER

I WAS DRIVING AND THE VEHICLE JUST CUT OFF ON THE ROAD.. NOW IT NOW DRIVING AT ALL..HAD TO GET IT TOAD TO THE HOUSE..I JUST HAD IT FIVE MONTHS WITH 85,000 MILES ON IT..NO CHECK ENGINE LIGHT DIDN'T COME ON TO LET ME KNOW IT WAS A DEFECT..I ALMOST GOT HIT BY THE PERSON BEHIND ME..

ODI #11113129ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (JOHN BLEAKLEY FORD INC, 870 HWY 6 THORNTON RD, LITHIA SPRINGS, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

ODI #11113163POWER TRAINFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE SYNC SYSTEM DISPLAYED 'DO YOU WANT TO RUN A VEHICLE HEALTH REPORT?' TO WHICH THE CONTACT INDICATED "YES". THE MESSAGE 'DO NOT STOP KEEP ENGINE RUNNING IN ORDER TO RUN THE HEALTH REPORT' WAS DISPLAYED AS THE VEHICLE SEIZED AND SMOKE WAS SEEN COMING FROM THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO BOB UTTER FORD-LINCOLN (2525 TEXOMA PKWY, SHERMAN, TX 75090, 903-892-3555) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

ODI #11113189UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

2014 FORD ESCAPE 4X2 OVERFLOW COOLANT TANK CAUSING COOLANT TO LEAK. 230,000 CARS HAVE BEEN REPAIRED BY FORD BUT THEY WILL NOT REPAIR MINE WITHOUT A $230+COST. FOR SOME UNKNOWN REASON MY SERIAL NUMBER IS NOT COVERED. LACK OF COOLANT LEADS TO OVERHEATING AND CRACKED HEAD GASKET. THE CAR DID REDUCE POWER AND SOUND A PULL OVER IMMEDIATELY WARNING ON 2 OCCASIONS. THE CAR HAS 55,000 MILES.

ODI #11112284UNKNOWN OR OTHER

2014 FORD ESCAPE RECALL ON THE TRANSMISSION : I RECENTLY PURCHASED THIS CAR IN SEPTEMBER 30, 2017 I HAD THE CAR LESS THAN 6 MONTHS AND THE TRANSMISSION WAS SHIFTING IN AND OUT OF GEARS BY ITSELF. I TOOK THE VEHICLE BACK TO THE DEALERSHIP THAT I HAD JUST PURCHASED THE VEHICLE FROM WHICH IS IVORY CHEVROLET. AND I INFORMED THE CAR SALESMAN BY THE NAME OF RONNIE WHO SOLD ME THE VEHICLE , THAT THE VEHICLES TRANSMISSION WAS SLIPPING. RONNIE THEN TOLD ME THAT THERE WAS NOTHING THAT HE COULD DO , BECAUSE THE WARRANTY WAS EXPIRED . SO I ASKED HIM WHAT CAN BE DONE HE THEN STATED THAT I MAY HAVE TO JUST DRIVE IT UNTIL THE TRANSMISSION GOES OUT , WHICH DIDN'T MAKE ANY SENSE TO ME . ON MAY 22, 2018 I WAS ON MY WAY TO WORK WHEN THE TRANSMISSION SLIPPED OUT OF GEAR WHICH STOPPED IN THE MIDDLE OF THE STREET , THIS WAS ONE WEEK AFTER I TOOK THE VEHICLE BACK TO THE DEALERSHIP IVORY CHEVROLET. WHEN THE TRANSMISSION SLIPPPED OUT OF GEAR THERE WAS SMOKE COMING FROM UNDER THE HOOD , AND THE CAR WOULD NOT GO INTO DRIVE OR REVERSE. SO I HAD TO LEAVE THE CAR IN THE MIDDLE OF THE STREET WHICH HAD A LOT OF ON GOING TRAFFIC . I HAD TO LEAVE THE CAR IN THE AND I HAD TO CALL MY INSURANCE COMPANY STATE FARM FOR ROAD SIDE ASSISTANCE , TO TOW THE VEHICLE TO RESIDENCE . I THEN HAD TO REPLACE THE TRANSMISSION USING MONEY THAT I DID NOT HAVE . ON JUNE 1 , 2018 , I PUT THE VEHICLE IN A TRANSMISSION SHOP I HAD TO PAY 1300 FOR THE PARTS AND THE LABOR (WOODY'S TRANSMISSION SHOP) . ONCE I GOT THE VEHICLE OUT OF THE TRANSMISSION SHOP THE TRANSMISSION IS JERKING AND SEEMS LIKE THERE IS STILL A PROBLEM WITH IT AFTER GETTING A NEW TRANSMISSION REPLACED AND IT'S BEEN ALMOST 3 WEEKS SINCE I HAVE HAD THE VEHICLE BACK AND NOW THE CHECK ENGINE LIGHT IS ON , AND THE TRANSMISSION IS JERKING VERY HARD . I SEEN ON FOX5 THIS MORNING THAT THERE HAS BEEN A RECALL ON THE VEHICLE. SAYING THAT ONE REASON WHY THE VEHICLE HAD A

ODI #11112391POWER TRAIN

BACKED VEHICLE OUT OF A DRIVEWAY AND SHIFTED INTO PARK ON CURB. WITHOUT TURNING VEHICLE OFF ATTEMPTED TO SHIFT INTO DRIVE A SHORT TIME LATER AND SHIFTER WAS LOOSE/HAD NO RESISTANCE AND VEHICLE WOULD NOT SHIFT INTO ANY GEAR OR MOVE. A TOW TRUCK WAS CALLED TO TOW VEHICLE TO DEALER AND FOUND THAT SHIFTER CABLE END HAD COME OFF OF LINKAGE ON THE TRANSMISSION. CABLE WAS TEMPORARILY REATTACHED AND VEHICLE DRIVEN TO DEALER WHERE CABLE WAS REPLACED TO REMEDY ISSUE.

ODI #11112485POWER TRAINCRASH1 INJURY

ON 6/6/2017 MY WIFE'S ESCAPE WAS IN PARK ON A SLIGHT INCLINE AND IT ROLLED BACKWARDS AND STRUCK ANOTHER VEHICLE. WE CONTACTED FORD ABOUT IT NEVER HEARD FROM THEM. NOW WE HEAR ABOUT A RECALL ON THE ESCAPE AND FORD IS SAYING THEY HAVE NO RECORD OF A RECALL ON HER VEHICLE WHEN EVERYTHING I FIND ONLINE IT IS UNDER THE TIME THAT FORD HAD BAD PARTS. YOU ARE MY ONLY HELP WHERE DO I GO FROM HERE.

ODI #11112206POWER TRAINCRASH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. UPON STARTING THE VEHICLE, IT INADVERTENTLY REVERSED DOWN A DRIVEWAY. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN IT STRUCK A STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED BELL FORD LINCOLN AT (517) 265-8187 (LOCATED AT 4510 US-223, ADRIAN, MI 49221), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

ODI #11112246POWER TRAIN

I PARKED MY CAR AT A RESTAURANT, COUPLE HOURS LATER IT WOULDN'T START BECAUSE IT SAID CAR IN GEAR ON THE DASHBOARD. EVEN IF IT WAS IN PARK THE CAR SAID STILL IN GEAR CAN'T START. I HAD TO TOW IT TO THE NEAREST FORD DEALERSHIPS AND THEY SAID THE SHIFTER CABLE WAS BROKEN AFTER 3 DAYS. EVEN UNDER 49,000 MILES THEY MENTIONED IT WASN'T COVERED BY THE POWERTRAIN WARRANTY SO I HAD TO PAY $940.60 FOR THE PARTS AND LABOR OUT OF POCKET.

ODI #11111693POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, ABNORMAL NOISES WERE HEARD COMING FROM THE VEHICLE. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNAVAILABLE.

ODI #11111709POWER TRAIN

I WAS DRIVING ON THE FREEWAY TO WORK IT BECAME VERY CLEAR THAT THE VEHICLE WAS NOT SHIFTING PROPERLY. I COULD FEEL AND SEE THE RPMS INCREASING MUCH TOO HIGH BEFORE THE VEHICLE WOULD FINALLY SHIFT, CAUSING A SIGNIFICANT JERKING MOTION. THEN, AN ENGINE WARNING APPEARED STATING 'TRANSMISSION FAULT. SERVICE NOW'. I IMMEDIATELY PULLED OFF OF THE FREEWAY AND HAD THE VEHICLE TOWED HOME. I HAD THE VEHICLE TAKEN INTO A FORD DEALERSHIP IN ORDER FOR THEM TO DIAGNOSE THE ISSUE, WHICH THEY DID SAYING THE TRANSMISSION WAS COMPLETELY SHOT. ZERO INDICATION THERE WAS AN ISSUE BEFORE IT FAILED.

ODI #11111295ENGINE

SUMMARY: IN OCTOBER 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. THEN MARCH 2018 I TOOK VERHICLE IN FOR PARTS TO REPAIR THE LEAK.. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE THE COOLANT LIGHT CAME ON ABOUT LATE MAY. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. PLUS THEY CONTINUED TO TELL ME I DO NOT HAVE ANY WARRANTY LEFT ON THIS VEHICLE WHICH I AM WELL OF AWARE OF. THE RECALL SPECIFCALLY STATES THE LEAK WILL CAUSE A CRACK IN THE CYLYINDERS. THAT IS EXACTLY WHAT HAPPENED. WE COMPLIED WITH EVERYTHING FORD ASKED OF US REGARDING THIS RECALL.

ODI #11111335STEERING

MY STEERING WHEEL LOCKED ON THE CAR ON A TRIP AND I COULDN'T DRIVE THE CAR. IT WAS TOWED TO KOONS FORD ON MONDAY JULY 9TH AND IT WAS NOT EVEN LOOKED AT BY THURSDAY WHEN I CAME HOME FROM MY TRIP. I HAVE TRIED SEVERAL TIMES TO CALL THE SERVICE MAN AND HE WON'T RETURN MY CALLS.

ODI #11110727ENGINE

IN JAN 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. INITIALLY THE DEALER DID NOT HAVE THE PARTS, THE PART WERE PUT ON IN FEB. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE HE COOLANT LIGHT CAME ON ABOUT LATE APRIL. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. NO SIGNS OF LEAKAGE AND I WAS HESITANT TO REPLACE SO I HAD THE DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. I AM A SINGLE MOM, IN A RENTAL AND NOW REPAIRS OF OVER 4K.

ODI #11110607STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ALL ABILITY TO STEER. THE MESSAGE CENTER DISPLAYED ?POWER STEERING ASSIST CONTACT DEALER IMMEDIATELY ". THE VEHICLE WAS TOWED TO THE DEALER (WEHR FORD, 11311 US-60 BUS, MOUNTAIN GROVE, MISSOURI 65711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,450.

ODI #11109753POWER TRAIN

WAS TRAVELING ON THE HIGHWAY ON CRUISE CONTROL. SPEED WAS APPROXIMATELY 75 MPH. NOTICED THE RPM'S CLIMBING WHILE THE SPEED REMAINED CONSTANT. TOOK THE CAR OFF OF CRUISE CONTROL. THAT DID NOT SOLVE THE ISSUE. THE RPM WOULD CLIMB WHILE THE SPEED WOULD NOT. WE PULLED OFF AT THE NEAREST EXIT. SMOKE WAS COMING FROM UNDER THE CAR. BASICALLY THE TRANSMISSION STOPPED WORKING WITH NO WARNING. CAR HAD 74,000 MILES WHEN THIS HAPPENED.

ODI #11105103ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (UNIVERSITY FORD DURHAM, 601 WILLARD ST, DURHAM, NC 27701) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK THAT CAUSED THE HEATING SYSTEM TO FAIL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED AGAIN, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,225.

ODI #11104948ENGINE

MY SON'S CAR, SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. SMOKE CAME FROM UNDER THE HOOD OF THE CAR. TOOK IT IN AND HAD A DIAGNOSTIC TEST AND NOTHING SHOWED UP. COOLANT LEVEL FINE AND OIL LEVEL FINE. CAR MECHANIC COULDN'T FINE ANYTHING WRONG. THIS CONTINUES TO HAPPEN. WE DON'T KNOW WHAT TO DO? MY SON GETS SCARED TO DRIVE THE CAR TO SCHOOL AND WORK, BUT WHAT REALLY SCARY IS HE DRIVES IN 55 MILE PER HOUR ROADS TO GET TO SCHOOL AND WORK AND THE CAR ENGINE WILL HESITATE WILL HE IS DRIVING AND THEN STOP ON HIM. CARS BEHIND HIM DON'T UNDERSTAND WHAT IS GOING ON AND HUNK AT HIM. HE HAS NO SHOULDER TO PULL OVER ON THE ROADS. WHAT IS GOING ON WITH FORD, ESCAPE 2014 ENGINE OVER HEATING?????????????????????????

ODI #11104741ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD OF UNIONTOWN, 1 SUPERIOR WAY, UNION TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR HAD CRACKED AND CAUSED COOLANT TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000.

ODI #11104314ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY OVERHEATING AND COULD NOT BE DRIVEN LONGER THAN A MILE WITHOUT THE FAILURE OCCURRING. THE DEALER (FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, 1-888-347-5142) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TESTING AND REPAIR APPOINTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

ODI #11104449UNKNOWN OR OTHER

THE DRIVERS SIDE WIPER BLADE, STICKS AT TOP UP POSITION AND THEN WILL SNAP DOWN. IT WILL ALSO STOP OCCASIONALLY MID POSITION ON WAY DOWN AND OSCILLATES BEFORE COMPLETING DOWN STROKE. MAKES FOR EXTREMELY DANGEROUS DRIVING CONDITIONS WHEN WIPER STOPS IN MIDDLE OF SITE LINE AND OSCILLATES. ISSUE HAS OCCURRED WHILE DRIVING AND DURING STATIONARY PARKED. BLADES ARE NEW. WINDSHIELD IS CLEAN. WINDSHIELD WAS WET WITH RAIN WATER.

ODI #11103686STEERING

DRIVING BEGAN TO GET JERKY THEN THE WARNING POPPED UP ON DASH STEERING FAULT SERVICE NOW! AND NOW STEERING IS COMPLETELY GONE CAN NOT TURN LEFT OR RIGHT IT

ODI #11103039STRUCTURE,LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE AND COULD ONLY BE OPENED FROM INSIDE THE CABIN. IN ADDITION, THE INTERIOR DOOR PANEL WAS DETACHED FROM THE DOOR. THE DEALER (SENTRY FORD, 4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155, (781) 395-6400) WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND RECOMMENDED CALLING THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,549.

ODI #11102769ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GALPIN FORD, 15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11102591POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO PARK IN THE DRIVEWAY, THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY BRAKE WAS ENGAGED. UPON ATTEMPTING TO SHIFT INTO PARK, IT FAILED TO ENGAGE AND THE BACK UP CAMERA WAS ACTIVATED. THE VEHICLE WAS TOWED TO THE DEALER (WALT SWEENEY-WEST HILLS FORD IN CINCINNATI, OHIO, 513-922-4500) WHERE IT WAS DIAGNOSED THAT THE PLASTIC PIECE THAT ATTACHED THE TRANSMISSION CABLE TO THE SHIFTER WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

ODI #11102601ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER APPROXIMATELY 15 MINUTES OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS ABLE TO START. FURTHERMORE, THE FAILURE OCCURRED AFTER FILLING THE FUEL TANK. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,100. *TT

ODI #11102279WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT HEISER FORD LINCOLN (1700 W SILVER SPRING DR., GLENDALE, WI) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT ALL OF THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE IT WAS NOT RELATED TO A RECALL. THE MANUFACTURER STATED THAT NHTSA WAS RESPONSIBLE FOR ISSUING RECALLS AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

ODI #11102283POWER TRAIN

STEARING WHEEL LOCKED AND WILL NOT TURN THE VEHICLE HAD TO TURN IT OFF AND TURN IT BACK ON.

ODI #11101797POWER TRAIN

I PURCHASED MY 2014 ESCAPE ECO BOOST USED IN MID 2015. IT WAS 1.5 YEARS OLD WITH 74K MILES. IN DECEMBER OF 2017 THE TRANSMISSION COMPLETELY STOPPED SHIFTING WITH NO WARNING OR INDICATION PREVIOUSLY. I STOPPED TO GET GAS ONE NIGHT AND TOOK BACK OFF AND IT SLIPPED IN SECOND GEAR AND NEVER REENGAGED. THERE WERE NO WARNING LIGHTS OR CODE INDICATORS SHOWING ON THE DASH AND THERE WAS NOTHING IN THE WAY IT WAS DRIVING AND SHIFTING PREVIOUSLY TO MAKE ME THINK THERE WAS AN ISSUE. IT LITERALLY JUST HAPPENED ALL AT ONCE. THE REPAIR CONSISTED OF A COMPLETE REBUILD. THE PRESSURE CONTROL SOLENOID, TCC SOLENOID, BUSHING AND BEARINGS WERE REPLACED TOTALING AN OUT OF POCKET $2900.00 ON A VEHICLE THAT WAS LESS THANK 4 YEARS OLD. UPON FURTHER RESEARCH I HAVE FOUND THAT THIS SEEMS TO BE A COMMON ISSUE WITH THE ECO BOOST AND THERE IS EVEN A RECALL ON THE 2008 ESCAPES. AS WELL AS SOME OF THE 2017 MODELS.

ODI #11101688ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STARTED THE VEHICLE REMOTELY FOR APPROXIMATELY FIVE MINUTES. WHEN THE CONTACT ATTEMPTED TO DRIVE, THE MESSAGE CENTER DISPLAYED "ENGINE OVERHEATED". THE VEHICLE HAD TO BE TOWED TO THE DEALER (MAC HAIK FORD PASADENA, 4242 EAST SAM HOUSTON PARKWAY S, PASADENA, TEXAS 77505) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

ODI #11101729SEAT BELTS

AFTER FOLDING THE BACK SEAT FORWARD IN DOWN POSITION, THE SEAT BELT LATCHES ARE NOW STUCK UNDER THE SEATS. YOU CAN'T GET THEM BACK OUT WITHOUT UNBOLTING THE SEAT. SO NOW NO ONE CAN RIDE IN THE BACK IF THEY ARE TO BE BELTED IN FOR THEIR SAFETY.

ODI #11101486ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, FLAMES WERE SEEN UNDER THE HOOD OF THE VEHICLE. THE ORIGIN OF THE FIRE WAS DETERMINED TO BE THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER (CAVENAUGH FORD LINCOLN, LLC, 2000 E HIGHLAND DR., JONESBORO, AR 72401, (870) 972-8000) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TT COOLANT LEVEL SENSOR SYSTEM RECALL#17509 UPDATED 9/25/18*JB

ODI #11101060POWER TRAIN,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. ONCE THE GEARS WERE SHIFTED, THE VEHICLE EXPERIENCED SEVERE JERKING. IN ADDITION, THE INSTRUMENT CLUSTER INDEPENDENTLY CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE HAD NOT BEEN DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

ODI #11101100ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT NOTICED STEAM EMERGING FROM THE HOOD AND AN ABNORMAL ODOR OF ANTI-FREEZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT VERIFIED THAT THE ANTI-FREEZE RESERVE TANK WAS CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,900.

ODI #11100243ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE WAS OVERHEATED AND THE MESSAGE "HOT TEMPERATURE" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED AND THE COOLANT RESERVOIR WAS CRACKED. AFTER REPAIRING THE VEHICLE, THE ENGINE IMMEDIATELY OVERHEATED AND IT WAS DISCOVERED THAT THE ENGINE CYLINDER HEAD WAS ALSO CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,346.

ODI #11100011POWER TRAIN

TRANSMISSION STARTED MAKING A SHUTTERING SOUND IN BETWEEN 4 & 5 GEAR, THIS STARTED ABOUT A MONTH AGO 05/01/18, THE CAR HAS 153,000 MILES.

ODI #11098383POWER TRAIN

BOUGHT VEHICLE USED AT 73200 MILES. TRANSMISSION WENT BAD AND REPLACED AT 74000 MILES, UNDER DEALER WARRANTY. CODE READY INCORRECT GEAR. CAR SAID TRANSMISSION FAULT SERVICE IMMEDIATELY. AT 78690 MILES VEHICLE STARTED TO SHIFT IRREGULARLY AGAIN AFTER DESCENDING A LARGE HILL (800+ FOOT ELEVATION OVER 2-3 MILES) AND THE TRANSMISSION FAULT ALERT OCCURRED AGAIN. VEHICLE WAS ABLE TO MOVE BUT HAD NO POWER TO ASCEND A SMALL HILL (~50 FOOT). HAD TO BE TOWED TO DEALER.

ODI #11098478TIRES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE: P235/55R-17/99T. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18T006000 (TIRES), ALTHOUGH THE CONTACT'S TIRES WERE MANUFACTURED BY GOODYEAR RATHER THAN CONTINENTAL AS PER THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 109,288. THE DOT NUMBER WAS NOT AVAILABLE.

ODI #11098251POWER TRAIN

THE TRANSMISSION IN MY 2014 ESCAPE HAS GONE OUT. THERE SHOULDN'T BE TRANSMISSION ISSUES IN A 4 YEAR OLD CAR. WHEN THE CAR WAS IN DRIVE, IT WOULD REV UP TO 4-5 RPMS LIKE IT WAS IN NEUTRAL BEFORE IT WOULD MOVE. IT WOULD INCREASE SPEED VERY SLOWLY. IT WOULD JERK LIKE IT WOULDN'T GO INTO GEAR. THE TRANSMISSION HAS TO BE FULLY REPLACED. I SHOULD NOT HAVE THIS PROBLEM OR EXPENSE IN A 4 YEAR OLD CAR. IT IS AT J.O. FORD DEALERSHIP IN GLADEWATER, TX. GETTING REPAIRED NOW.

ODI #11093266UNKNOWN OR OTHER,ENGINE

AFTER THE RECALL WITH THE AIR CONDITION I STILL HAS SOME PROBLEM AND NOW MY CAR IS MAKING A VERY STRANGE NOICE IN FRONT WHEN I DRIVE MORE THE 40 SOMETIMES I'M NOT GETTING COLD HAIR

ODI #11093274POWER TRAIN

CAR WAS OCCASIONALLY JERKING, MAKING A CLUNKING SOUND WHEN SHIFTING UP/DOWN. THEN THE "TRANSMISSION FAULT." WARNING CAME ON. TOOK IT TO GOLDEN FORD LINCOLN IN CAMDEN ARKANSAS. THEIR DIAGNOSTICS SHOWED "TORQUE CONVERTER INPUT SHAFT RETURN WAS RESTRICTED AND BURNT UP TRANSMISSION." COST US $4962.62 TO REPLACE THE TRANSMISSION, RIDICULOUS! HAVING A TOTAL TRANSMISSION FAILURE WITH ONLY 71250 MILES ON A MODERN CAR IS TERRIBLE.AT LEAST IT DIDN'T FAIL AT SPEED ON THE HIGHWAY.

ODI #11092741STEERINGCRASH

POWER STEERING COMPLETELY WENT OUT WITHOUT ANY WARNING OR INDICATOR LIGHTS.WE WERE DRIVING TO MY DAUGHTERS GRADUATION AND WAS COMING AROUND A TURN AND WHEN IT WENT OUT WE COLLIDED WITH A MAILBOX LUCKILY NO ONE WAS INJURED AS WE HAD OUR 4 MONTH OLD GRANDSON IN THE CAR AFTER WE ALL CALMED DOWN WE RESEARCHED THE PROBLEM AND FOUND THAT ALL THE FORD ESCAPE FROM 2008 THROUGH 2011 HAD THE SAME PROBLEM WITH STEERING AND FORD HAS NOT FIXED THIS BECAUSE 2014 VEHICLES ARE HAVING THE SAME ISSUES AT LEAST OVER 1000 COMPLAINTS ONLINE I HAVE READ SO FAR AND I AM SURE THERE ARE MANY MORE.

ODI #11092161SERVICE BRAKES

AT AROUND 40K MILES I STARTED TO NOTICE PULSATING WHEN I APPLY THE BRAKES. MORE PULSATING THE HARDER BRAKES ARE APPLIED. AT SLOWER SPEED, NEAR STOPPING I CAN HEAR CLICKING SOUIND AS WELL IN THE BRAKES. AT 45K MILES THE REAR BRAKES AND "WARPED" ROTORS WERE REPLACED BY THE DEALER. THE FRONT BRAKES HAVE SUFFICIENT THICKNESS SO THEY DID NOT REQUIRE REPLACEMENT. BUT THE FRONT BRAKES CONTINUE THE PROBLEM OF PULSATING / VIBRATION UPON APPLYING THE BRAKES. THIS IS NOT NORMAL AND SHOULD NOT BE HAPPENING AFTER ONLY 40K MILES. DEALER SAYS IT IS NOT DANGEROUS AND WARPED ROTORS SHOULD BE REPLACED WHEN BRAKE PADS ARE REPLACED. I SHOULD NOT HAVE TO PUT UP WITH VIBRATION, NOISE AND INCONVENIENCE OF THIS PROBLEM. I DO MORMAL STREET AND HIGHWAY DRIVING.

ODI #11091243POWER TRAIN,UNKNOWN OR OTHER,ENGINE

THE VEHICLE'S GEAR SHIFT CABLE "BREAKS" LEAVING THE VEHICLE INOPERABLE UNABLE TO GO INTO GEAR, DRIVE OR REVERSE. THE VEHICLE DRIVE OK THEN PARKED. THE VEHICLE WAS PARKED IN A PUBLIC GARAGE WHEN I NOTICED THAT THE VEHICLE WOULD NOT GO INTO GEAR.

ODI #11090427POWER TRAIN

LOW COOLANT CHECK SYSTEM LIGHT ON RANDOMLY, DIAGNOSED AS DEFECTIVE WATER PUMP AT 56,000 MILES. WATER PUMP ON BACK ORDER AND NOT AVAILABLE FOR 2 WEEKS, THEN 3 -5 DAYS SHIPPING AND 2 - 3 DAYS REPAIR. I HAVE SCHEDULED A LONG VACATION AND HAVE ALREADY MISSED A WEEK OF IT. FORD HAS AUTHORIZED A RENTAL CAR UNTIL THE REPAIR, BUT MY VACATION DESTINATION IS 11 HOURS AWAY. I DO NOT UNDERSTAND WHY THERE IS NOT A WATER PUMP AVAILABLE WITHIN A MORE REASONABLE AMOUNT OF TIME. IT WILL BE A TOTAL OF 3 - 4 WEEKS UNTIL THE REPAIR CAN BE MADE UNDER WARRANTY. *TR

ODI #11090309UNKNOWN OR OTHER

GAS FILLING PROBLEM: WHEN FILLING GAS TANK WITH GAS, THE GAS SHUTS OFF REPEATEDLY. THIS HAPPENS AT "EVERY" GAS STATION I GO TO. IT TAKES 15 MINUTES TO FILL A 12 GALLON TANK. INFURIATING. THIS HAS BEEN AN ONGOING PROBLEM SINCE 2017 THRU 2018 AND GETTING WORSE. STATEMENT BELOW "WHEN DID THIS HAPPEN" IS WRONG BECAUSE IT HAPPENS EACH TIME I GO TO THE GAS STATION. YOU SHOULD REMOVE THE REQUIRED QUESTION BELOW ON THIS FORM.

ODI #11090169FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT DUE TO A RECALL. THE MANUFACTURER FURTHER STATED THAT NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,337.

ODI #11089555ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

ODI #11089317STEERING

WAS TURNING TO PARK MY CAR AT HOTEL, TURNING LEFT, STEERING FROZE, GOT "STEERING ASSIST FAULT NOTICE ON DASH. COULD NOT STEER CAR AT ALL. FROZEN, HAD TO HAVE CAR TOWED BY AAA TO AUTO NATION, FORD DEALER IN BRADENTON, FL. FIRST DAY OF VACATION. HAD TO LEASE A CAR FOR THREE DAYS.

ODI #11089172FUEL/PROPULSION SYSTEM

MY VEHICLES FUEL INTAKE IS NOT FUNCTIONING PROPERLY. EACH TIME I SERVICE MY VEHICLE WITH GAS AND GO TO START IT UP, IT STALLS AND ACTS AS IF IT DOESN'T NOT WANT TO TURN OVER THEN EVENTUALLY STARTS RIGHT UP. FOR A WHILE THIS ONLY HAPPENED WHEN SERVICING WITH GAS BUT EVENTUALLY LED TO THE, "IMPROPER" CRANKING EACH AND EVERY TIME I WOULD START MY VEHICLE. IT ALSO HAS CAUSED THE VEHICLE TO STALL/SHUT OFF WITHOUT WARNING (OTHER THAN A SCREECHING LOUD ELECTRIC SOUNDING NOISE FROM THE BACK OF THE VEHICLE) WHILE ACTUALLY OPERATING ON THE ROAD. I'VE CONTACTED MY LOCAL DEALER, THEIR RECALL DEPARTMENT AND SUCH AFTER LEARNING ABOUT A "FUEL SYSTEM/GASOLINE: DELIVERY: FUEL PUMP RECALL" CALLED, "01/09/2015" AND ANOTHER BEFORE IN 2014 BUT THEY KEEPING TELLING ME THAT MY VEHICLE ISN'T SUBJECTED TO ANY OF THOSE SPECIFIC RECALLS AND I BELIEVE OTHERWISE. WHEN I FIRST PURCHASED THE PREOWNED VEHICLE THE CHECK ENGINE LIGHT GO ON AND OFF FROM TIME TO TIME BUT I NEVER HAD THE FUNDS TO GO AND ACTUALLY CHECK IT OUT AND BECAUSE I WOULD TURN STAT ON FOR SUCH A SHORT TIME AND REMAIN OFF FOR SUCH A LONG PERIOD OF TIME I DID NOT THINK IT WAS A BIG DEAL, MAYBE A COMPUTER ISSUE. BUT FOR THE PAST SEVERAL MONTHS THE CHECK ENGINE LIGHT HAS BEEN ON WITHOUT TURNING OFF WHAT SO EVER AND EVER SINCE THEN MY CAR HAS BEEN HAVING ALL THE ISSUES THAT I PREVIOUSLY MENTIONED. I HAD IT DIAGNOSED AND THE RESULTS SHOWED THAT WAS THE ISSUE AND THE ONLY ISSUE THE VEHICLE HOLDS. I AM IN HOPES OF WHOMEVER THIS ISSUE MAY CONCERN OF WILL BE ABLE TO HELP LINK MY VEHICLE TO THE, FUEL SYSTEM RECALL AS SUPPOSED. THANK YOU AND GOD BLESS!

ODI #11088436UNKNOWN OR OTHER

ROOF LEAK WITH NO EXTERNAL DAMAGE CAUSING IT

ODI #11088448UNKNOWN OR OTHER

FORD RECALL 17S09 WAS ISSUED OVER A YEAR AGO. 15 MONTHS LATER, FORD HAS GIVEN ME THE RUNAROUND ABOUT FIXING THE PROBLEM. I HAVE BEEN IN CONTACT WITH THEM FOR ABOUT 6 MONTHS, HAVE ACTUALLY GOTTEN APPOINTMENTS AT MY LOCAL DEALERSHIP AND THEY HAVE DISREGARDED MY PROBLEM AND WILL NOT RESPOND TO MY NEEDS. I HAVE ALSO CONTACTED FORD MANFUACTURING. ON RECORDED CALLS THEY HAVE FAILED TO EITHER HELP ME WITH MY PROBLEM OR HAD A SUPERVISOR CONTACTED ME AS REQUESTED. HELP?

ODI #11084904ENGINE

WHILE IN MOTION ON THE INTERSTATE DOING 75 MPH MY CAR STARTED MAKING A TICKING SOUND. I WASN'T SURE WHAT IT WAS AT THE TIME BUT I KNEW IT WAS GOOD. WHILE GETTING OFF THE EXIT I NOTICED MY BREAKS WERE GOING OUT. THEY WERE VERY HARD TO PUSH DOWN AND IT BARELY MADE MY CAR STOP. I TOOK IT TO A NEW BY PLACE THAT WAS ABLE TO READ SOME CODES. MY CHECK ENGINE LIGHT HAD COME ON AND THE CODES CAME UP AS CAM SHAFT POSITION SENSOR. I REPLACED THE SENSOR AND IT DID NOT FIX THE PROBLEM. I THEN TOOK MY CAR TO THE FORD DEALERSHIP WHERE I LIVE. AT THIS POINT IT HAD DIED TWICE ON THE INTERSTATE AND STILL MADE A HORRIBLE TICKING SOUND. THE DEALERSHIP TOLD ME THAT MY VACUUM PUMP HAD COME LOOSE AND THE BOLT HAD GOTTEN METAL IN MY ENGINE WHICH DESTROYED MY ENGINE. THERE WERE NO WARNING SIGNS WHEN THIS HAPPENED AND IT HAPPENED VERY FAST. MY CAR STARTED FINE THAT DAY AND DRIVE FINE UP UNTIL THE INCIDENT. THIS IS A BIG SAFETY CONCERN AND I'VE READ SEVERAL OF PEOPLE WHO HAD THIS SAME ISSUE. I AM NOW HAVING TO REPLACE THE ENGINE AND THE TURBO OF MY CAR OUT OF POCKET.

ODI #11084742ENGINEFIRE

I WAS DRIVING MY 2014 FORD ESCAPE FOR ABOUT 10 MIN. ON WHITNEY MILL RRD. IN ONTARIO COUNTY NEW YORK. WHEN I GOT AN ALERT ON MY DASH BOARD. IT SAID ENGINE OVER HEATING PULL OVER ( OR SOMETHING ALONG THOSE LINES) I LOOK DOWN AT THE TEMPETURE GAGE AS I WAS PULLING OVER. THE NEEDLE WAS IN PERFECT POSITION BETWEEN HOT AND COLD. AFTER I STOOPED ( ABOUT 30 SECONDS AT T HE MOST) I GOT OUT, OPEN THE HOOD AND SAW FLAMES COMING UP IN THE BACK OF THE ENGINE BETWEEN THE ENGINE AND FIREWALL. I INSTRUCTED MY WIFE TO GET HERSELF AND THE DOG OUT OF THE VEHICLE. THEN I BEGAN THROWING SNOW ONTO THE AREA WHERE THE FIRE WAS COMING FROM. IN MY OPINION KEEPING THE FIRE CONTAINED. THE FIRE DEPARTMENT EVENTUALLY SHOW UP ( GUESSING 15 MIN.) THEY TOOK OVER FROM THAT POINT. SPRAYED FIRE EXTINGUISHER ON THE ENGINE AND REMOVE PIECES OF THE ENGINE COMPARTMENT TO GET A BETTER LOOK AT THE FIRE AND MAKE SURE IT WAS OUT. THEN A TOW TRUCK CAME AND TOOK IT AWAY.

ODI #11084502STEERING,SEAT BELTS,SEATS

SEATBELTS DON'T RETRIEVE BACK IN, RUST UNDER STEERING COLUMN

ODI #11084633ELECTRICAL SYSTEM

I WAS DRIVING ON THE INTERSTATE IN THE LEFT LANE GOING ABOUT 74 MPH WITH MY CRUISE CONTROL ON AND USING MY NAVIGATION WHEN THE SCREEN SUDDENLY WENT BLANK AND THE CAR STARTING SLOWING DOWN AND EVERYTHING SHUT DOWN. THE TRAFFIC WAS VERY HEAVY AND I HAD TO SWERVE OVER 3 LANES OF TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. OTHER CARS AND TRUCKS WERE HONKING THEIR HORNS AND SWERVING AROUND ME. I WAS VERY LUCK NOT TO BEEN INVOLVED IN A SERIOUS ACCIDENT. AFTER I GOT TO THE SHOULDER OF THE ROAD I TRIED SEVERAL TIMES TO RESTART MY VEHICLE AND WAS UNABLE TO. I WAITED ABOUT 5 MINUTES AND TRIED AGAIN TO START IT AND WAS UNABLE TO DO SO. I CALLED AAA AND AND TOW TRUCK CAME ABOUT 20 MINUTES LATER AND WHEN HE GOT IT IT STARTED UP AGAIN. THE CAR HAS A LITTLE OVER 33,000 MILES AND I BOUGHT IT AS A PRE-OWNED CERTIFIED CAR FROM THE BRANDON FORD DEALERSHIP ABOUT 9 MONTHS AGO.

ODI #11084471UNKNOWN OR OTHER,SERVICE BRAKES

BRAKE VACUUM PUMP LOCKED UP WHILE DRIVING CAUSING LOSS OF BRAKES. I WAS GOING 70 ON INTERSTATE AT THE TIME HAD TO USE BOTH FEET TO GET THE CAR TO SLOW DOWN. LUCKY THERE WAS NO TRAFFIC ON THE EXIT BECAUSE I WAS UNABLE TO STOP RUNNING THE STOP LIGHT.

ODI #11083283STRUCTURE

OUT OF NOWHERE A WEEK AGO MY BACK DRIVERS SIDE DOOR BECAME VERY DIFFICULT TO OPEN. I HAD THE CAR IN FOR SERVICE ON 3/31 DUE TO THE WIRING HARNESS COMING LOOSE AND HAD THEM CHECK THE DOOR. I WAS TOLD THE CLIPS THAT HOLD ON THE DOOR PANEL WERE BROKEN/MISSING AND THE DOOR WAS SLIPPING OFF. I AM VERY CONCERNED ABOUT THIS BEING A NEWER VEHICLE WITH NO BODY DAMAGE AND I SUBMITTED A NHTSA ISSUE 11083236 EARLIER TODAY FOR THE WIRING HARNESS. I CALLED FORD CUSTOMER RELATIONSHIP RECALL DEPT AND SPOKE TO MEL AND WAS TOLD THAT THERE IS NO TIMEFRAME FOR THEM TO REVIEW CONCERNS, NO WAY FOR ME TO ESCALATE THE ISSUE, NO WAY FOR ME TO HAVE IT REVIEWED BY THE DEPARTMENT THAT DECIDES WHEN THERE SHOULD BE A RECALL (AND THAT THE NAME OF THAT DEPT WAS PROPRIETARY) MY CASE#14515980 WAS GIVEN TO ME BUT THEY SAID THAT I CANNOT CHECK ON OR VALIDATE THAT THIS IS EVEN REVIREWED WITH THEM. I AM VERY CONCERNED THAT 1. MY WIRING HARNESS CAME LOOSE AND MY CAR WENT DEAD ON THE ROAD (LUCKILY I WASN'T ON A HIGHWAY) AND 2. MY DOOR COULD JUST FALL OFF WITHOUT A CAUSE. I PAID FOR THE REPAIRS BUT HAVE FOUND RECALLS ON OTHER FORD ESCAPES FOR BOTH OF THESE ISSUES, IT JUST DOESN'T INCLUDE MY VIN NUMBER AND I WOULD LIKE IT INVESTIGATED TO SEE IF MY VIN SHOULD BE INCLUDED.

ODI #11083236ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I WAS DRIVING ON A FLAT ROAD, TRAVELING 35 MPH AND MY CHECK ENGINE LIGHT CAME ON AND THE CAR DIED. I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID THE "WIRE REPAIR HARNESS 3526 CPD" HAD CAME LOOSE. I HAD NOT RAN OVER ANYTHING AT ALL AND THE VEHICLE IS IN GREAT SHAPE, ALWAYS MAINTENANCED BY DEALER, 38,569 MILES. I WAS TOLD MY VIN WAS NOT COVERED BY RECALL BUT ONLINE I FOUND RECALLS FOR 2014 FOR ESCAPE FOR THE WIRING HARNESS. I PAID FOR THE REPAIR BUT I BELIEVE THIS SHOULD NOT OCCUR ON A 2014 VEHICLE AND SHOULD HAVE BEEN COVERED BY A RECALL.

ODI #11082545FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING, IT EMITTED AN ABNORMAL FUEL ODOR WITHOUT WARNING. COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA) WAS CONTACTED AND STATED THAT THEY NEEDED FORD USA'S APPROVAL BEFORE ANY WORK COULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SPEAK WITH THE SERVICE MANAGER AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

ODI #11081930ELECTRICAL SYSTEM,STRUCTURE,ENGINEFIRE

I WAS DRIVING UP THE INTERSTATE AFTER WORK AND WHILE I WAS DRIVING I BEGAN TO NOTICE SMOKE. I LOOKED AROUND AND REALIZED IT WAS MY CAR. I PULLED OVER TO THE SIDE AND MY CAR STARTED FLASHING EVERYTHING ON THE DASH PANEL WAS RED AND FLASHING ENGINE FAILURE. I CUT THE CAR OFF AND THEN WENT TO TRY AND POP THE HOOD, I COULDN'T GET IT OPENED AND I LOOKED DOWN AND BEGAN TO SEE FLAMES. I CALLED 911 AND MY CAR ENGULFED IN FLAMES. I HAD A RECALL ON MY CAR FOR A PROBLEM WITH THE ENGINE CYLINDER HEAD SAYING THAT IT COULD CAUSE AN ENGINE FIRE IF OILS WERE TO GET OUT AND HIT A HOT SURFACE. I GOT MY RECALL FIXED AND THEN MY CAR CAUGHT ON FIRE A FEW WEEKS LATER.

ODI #11081328ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP, THE "HIGH TEMPERATURE TURN OFF ENGINE" LIGHT ILLUMINATED. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF AND EXIT THE VEHICLE. THE CONTACT SAW FLAMES SHOOTING OUT FROM UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND BEFORE THE POLICE AND THE FIRE TRUCK ARRIVED AT THE SCENE, THE VEHICLE BLEW UP. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WAS NO INJURY, THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY'S TOW YARD. ADDITIONALLY, THE CONTACT STATED THAT HE DID NOT RECEIVE THE NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING).THE FAILURE MILEAGE WAS ABOUT 80,000.

ODI #11081364FUEL/PROPULSION SYSTEM

FUEL PUMP HAS GONE OUT IN VEHICLE. AFTER SITTING IDLE FOR TWO DAYS, IT WOULD NOT START TO LEAVE HOUSE. HAD TO TOW TO DEALERSHIP, WHERE THEY INFORMED ME IT'S BEYOND THE 60,000 MILE WARRANTY SO I HAVE TO FOOT THE BILL FOR IT (EVEN THOUGH THE CAR ITSELF IS NOT EVEN FOUR YEARS OLD). CAR HAS 83,000 MILES ON IT.

ODI #11080646STEERING

THE POWER STEERING INTERMITTENTLY WORKS. IT WENT OUT FOR A WEEK, WAS FINE FOR A MONTH AND A HALF AND NOW ISN'T WORKING AGAIN. FORD HAS STATED IT REQUIRES AN ENTIRE NEW POWER STEERING RACK FOR $2100.

ODI #11080223ENGINE

THE CAR CONSUMES COOLANT AT A RATE OF ABOUT 3-4 QUARTS IN THE 5 MONTHS I'VE OWNED IT. I NOTICED IT WHILE CHANGING THE OIL. I AM AWARE THAT OTHER VINS FROM MY CAR'S MODEL YEAR AND ENGINE STYLE ARE ELIGIBLE FOR A RECALL CONCERNING THIS ISSUE, WHICH CAN CAUSE THE ENGINE TO CATCH FIRE. (RECALL CODE 17V209) I AM UNCLEAR AS TO WHY MY VIN IS NOT ON THE RECALL LIST, WHEN IT WAS MADE IN THE SAME FACTORY, WITHIN THE IDENTIFIED TIMEFRAME, WITH THE SAME ENGINE, AND EXHIBITING THE SAME DANGEROUS PROBLEM.

ODI #11079837STEERING

2014 FORD ESCAPE TITANIUM - WHILE DRIVING THE CAR IN DRY WEATHER ON A CLEAR STREET, WITH NO EXTERNAL CAUSES (BUMPS, ACCIDENTS, QUICK MOVEMENTS), THE CAR POPPED UP A MESSAGE THAT SAID "STEERING ASSIST FAULT" AND THE STEERING WHEEL LOCKED UP. IT WAS VIRTUALLY IMPOSSIBLE TO STEER. THE VEHICLE WAS SLOWED DOWN AND STOPPED AND THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE STEERING ASSIST FAULT MESSAGE WAS NO LONGER VISIBLE AND STEERING WAS NORMAL AGAIN. THIS IS A VERY SCARY OCCURRENCE. HAD THE FAULT OCCURRED IN A SITUATION WHERE STEERING WAS NECESSARY IT WOULD HAVE ALMOST CERTAINLY CAUSED AN ACCIDENT. IN RESEARCHING ONLINE, I SEE THIS WAS A RECALL ISSUE WITH PREVIOUS FORD ESCAPE VEHICLES AS WELL AS OTHER FORD VEHICLES SUCH AS THE FORD EXPLORER.

ODI #11079493POWER TRAIN

STOPPED WHILE DRIVING AT 25 MPH ON HIGHWAY AT A BLIND SPOT. MOTOR JUST REVVED IN DRIVE. AFTER PLAYING WITH IT FOR 10 MINS WAS ABLE TO CRAWL OFF THE ROAD.. AFTER BEING TOWED TO DEALER IT HAS BEEN SAID THAT THE TRANSMISSION IS BAD. UNDER NORMAL DRIVING NOT TOWING OR HAULING IT SHOULD NOT DO THIS AT 87K .. FIRST MAINTENANCE CALLS AT 150K

ODI #11079523ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HEATER FAILED TO OPERATE. THE CONTACT NOTICED THAT THE COOLANT SYSTEM WAS VERY LOW AND, AFTER BEING REFILLED, THE COOLANT WAS BACK LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT CALLED JOHN KENNEDY FORD-POTTSTOWN AT 1-888-696-4917 AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT MANUFACTURED AT THE RIGHT TIME TO BE INCLUDED IN A RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

ODI #11079058ENGINE

TAKATA RECALL, CONCERN REGARDING 2014 FORD ESCAPE WITH CONTINUAL "LOW ENGINE COOLANT" LIGHT RETURNING.

ODI #11078694ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE CHECK COOLANT INDICATOR ILLUMINATED. THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) WHERE IT WAS DIAGNOSED THAT WATER DAMAGED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT REPAIRS AND A LOANER VEHICLE WOULD BE FREE OF CHARGE. THE FAILURE MILEAGE WAS 34,000.

ODI #11078660POWER TRAIN

WE TOOK VEHICLE IN FOR RECALL REPAIRS AT FORD DEALER. WHEN WE DROVE IT HOME ON CITY STREET AT 35 MPH THE REAR OF THE CAR STARTED SHAKING AND TRANSMISSION FAULT LIGHT CAME ON. THE DEALER SAID IT WAS A BAD REAR DRIVE SHAFT BEARING. IT NEEDS TO BE REPAIRED AS IT IS A SAFETY ISSUE AND COULD CAUSE AN ACCIDENT WHEN DRIVING. THE COST OF REPAIR WAS $500. AFTER THE REPAIR WE DROVE IT HOME ON CITY STREET AT 40 MPH THE TRANSMISSION FAULT LIGHT CAME BACK ON. FORD DEALER SAID IT COULD BE A SHIFT SOLENOID REPAIR FOR $500 IF THAT DOES NOT WORK IT WOULD BE A TORQUE CONVERTER REPAIR AT A COST OF $3500. IT NEEDS TO BE DONE AS IT IS A SAFETY ISSUE AND COULD CAUSE AN ACCIDENT WHEN DRIVING. THE CAR HAS 40000 MILES AND IS IN EXCELLENT CONDITION.

ODI #11078299ENGINE

IT'S BEEN A YEAR ON THIS RECALL. WHAT'S THE HOLD UP? IS THERE A TRADE-IN PROGRAM TO GET A CAR WITHOUT A RECALL? MAR 27,2017 MANUFACTURER RECALL NUMBER17S09 NHTSA RECALL NUMBER17S09 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

ODI #11078417ELECTRICAL SYSTEM,ENGINE

IT ONLY HAPPENS WHEN YOU DRIVE THE CAR FOR A WHILE (45+ MINUTES), TURN IT OFF, AND THEN START IT UP 15-45 MINUTES LATER. IT WILL START BUT THEN WITHIN THE FIRST 100 YARDS IT WILL GO SLUGGISH AND STALL. WHEN I TRY TO GIVE IT GAS THAT DOESN'T HELP. I HAVE TO TURN THE CAR OFF, PUT IT IN PARK AND START IT BACK UP. A FEW TIMES IT'S STALLED 3 TIMES IN A ROW. ONCE IT GETS GOING GOOD IT'S FINE. IT'S ALWAYS FINE IF IT'S BEEN OFF FOR A WHILE (FIRST THING IN THE MORNING OR STARTING AFTER WORK). EVENTUALLY THE SERVICE ENGINE LIGHT CAME ON, I TOOK IT TO A SHOP, A GUY DIAGNOSED IT, CHANGED OUT A SENSOR AND THE FUEL PUMP. IT DIDN'T HELP.

ODI #11076627STRUCTURE,UNKNOWN OR OTHER

WHEN IT RAINS HARD I HAVE A LEAK BEHIND THE PASSENGER SEAT THAT COMES FROM THE LIGHT FIXTURE - I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS FROM 2012 ESCAPES THRU 2017 ESCAPES - THEIR SEEMS TO BE NO FIX - MY BIGGEST CONCERN IS THE HEADLINER (WHICH EVERYONE SAYS NOT TO TOUCH) AND THE SMELL FORD SUGGESTED I CONTACT YOU - I WOULD ASSUME THIS HAPPENS WHEN THE CAR IS STATIONARY AND IT DOES NOT HAPPEN WHEN CAR IS RUN THROUGH CAR WASH. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE AND NOW HAS STARTED TO LEAK AGAIN. *TR

ODI #11076578UNKNOWN OR OTHER,ENGINE

MY VEHICLE WAS OVERHEATED FOR ABOUT 3 TIMES AND I HAVE REPORTED IT TO THE FORD DEALERSHIP HERE IN AMERICAN SAMOA. I ALSO RECEIVED A RECALL NOTICE ABOUT THIS VEHICLE (SAFETY RECALL NOTICE 17S09). UP TO NOW, THE FORD DEALERSHIP HAVE NOT FIX THIS RECALL ISSUE AND I AND MY FAMILY ARE ALWAYS AT HIGHER DANGEROUS RISK DUE TO THIS UNRESOLVED RECALL. I HAVE PAID HUNDREDS OF DOLLARS TO THE DEALERSHIP FOR FIXING THE PROBLEM VIA OTHER REPLACEMENT PARTS AND STILL NOTHING DIRECTLY TO THE RECALL PART. THE RECALL PART IS THE ENGINE COOLANT.

ODI #11076310ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED AND THE CHECK ENGINE AND RADIATOR WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK FORD LINCOLN EAST TUCSON (6244 E 22ND ST, TUCSON AZ, 85711) WAS CONTACTED AND PERFORMED THE RECALL REPAIR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,000. *TT

ODI #11076084POWER TRAIN

CAR SUDDENLY DEVELOPED A HIGH-PITCHED HUM. AFTER COMING TO A STOP, CAR ENGINE REVVED AS IF IN NEUTRAL. MANAGED TO MOVE CAR OFF ROAD AND HAD VEHICLE TOWED TO FORD DEALERSHIP. REPAIR ORDER SAYS 'CONVERTER CAME APART INTERNALLY.' VEHICLE HAD 64,270 MILES.

ODI #11075203FUEL/PROPULSION SYSTEM

I WAS LEAVING THE GROCERY STORE. I BACKED OUT OF THE PARKING SPACE AND WITHIN SECONDS THE CAR STARTED CHUGGING LIKE IT WANTED TO QUIT. I PRESSED THE GAS PEDAL BUT THE RPMS WOULD NOT BUDGE. I PULLED OVER TO THE SIDE, SHUT THE CAR OFF, AND RESTARTED. IT TOOK A FEW SECONDS BEFORE IT WOULD START. I PULLED INTO THE LANE AND IT DID THE SAME THING. IT DID THIS 6 MORE TIMES BEFORE I COULD ACTUALLY GET IT TO GO WITHOUT STALLING. I NOTICED THE VEHICLES PRODUCED A FEW MONTHS BEFORE MINE HAD A RECALL FOR THE FUEL PUMP. THIS SHOULD BE EXTENDED TO COVER OTHER VEHICLES.

ODI #11074902ENGINE,FUEL/PROPULSION SYSTEM

I HAVE HAD 2 PRIOR REPAIRS MADE DUE TO RECALLS. THE DOORS AND AN ENGINE PART. THE DEALERSHIP JUST REPAIRED A SENSOR ON MY CAR LAST WEEK. NOW MY CAR IS STALLING WHEN I FIRST START IT (STATIONARY) OR FEELS LIKE IT'S GOING TO STALL WHILE DRIVING AT A RATE OF 45 MPH. IT ONLY HAS 56K ON IT. I HAVE NOTICED ONGOING ISSUES WITH THE DOORS, BUT WILL ADVISE THE DEALERSHIP SINCE THEY FIXED THEM AS PART OF THE FIRST RECALL.

ODI #11074688FUEL/PROPULSION SYSTEM

I WAS DRIVING AND MY CAR STALLED ONE ME I PRESSED THE GAS AND NOTHING HAPPENED. THE RPMS DIDN'T MOVE, THE CAR WOULDN'T REVV, THE STEERING WHEEL LOCKED UP ON ME AND I COULDN'T MOVE THE CAR OUT OF THE ROAD.

ODI #11074536POWER TRAIN

PURCHASED VEHICLE ON 2/17/2018 WITH 73,600 MILES ON THE VEHICLE ON 2/20/2018 DROVE VEHICLE FOR APPROXIMATELY 6 HOURS (PITTSBURGH TO CLEVELAND AND BACK) NEAR THE END OF THE RETURN TRIP, THE TRANSMISSION STARTED TO RANDOMLY DOWNSHIFT AND UP SHIFT ON RELATIVELY LEVEL GROUND WHILE CRUISE CONTROL WAS ON AT ABOUT 67 MPH. WITHIN A MINUTE OF THIS BEHAVIOR, THE INFORMATION DISPLAY INDICATED A TRANSMISSION FAULT: SERVICE IMMEDIATELY. I PULLED OVER AND TURNED THE CAR OFF AND ON AGAIN. THE FAULT CLEARED. CALLED DEALER AND STATED MY ISSUE. TOOK CAR TO DEALER (SMAIL HONDA GREENSBURG, PA) ON 2/21. ON THE TRIP TO THE DEALER, THE FAULT HAPPENED TWO MORE TIMES. ONE OF THOSE TIMES I HEARD A LOUD CLUNKING NOISE.WHILE I WAS APPLYING THE BRAKES. DEALER FOUND A WRONG GEAR RATIO FAULT ON THE TRANSMISSION AND IS REPLACING THE UNIT WITH ONE THAT HAS 46000 MILE ON IT. ALL OCCURRENCES OF THE FAULT WERE ON THE HIGHWAY ABOVE 50MPH VEHICLE HAD 74400 MILES WHEN DEALER TOOK POSSESSION TO REPAIR

ODI #11073468POWER TRAIN

THE TRANSMISSION BLEW ON THIS CAR AFTER 3 1/2 YEARS OF OWNERSHIP, 87,000 MILES. THE TRANSMISSION BEGAN SLIPPING (I.E., LOSS OF POWER UPON SHIFTING TO ACCELERATE) AFTER ABOUT 1 YEAR OF OWNERSHIP. I ASKED OUR LOCAL DEALER WHERE I PURCHASED THE CAR TO CHECK AND THEY COULD NOT REPLICATE. THE SLIPPAGE KEPT HAPPENING PERIODICALLY, BUT NOT OFTEN ENOUGH THAT I COULD FIGURE OUT WHAT WAS GOING ON. IT WAS AFTER THE TRANSMISSION BLEW AND I RESEARCHED "BLOWN TRANSMISSION" ONLINE THAT I REALIZED WHAT HAD BEEN GOING ON FOR YEARS IN A NEW CAR. WHEN IT DID BLOW, I WAS DRIVING, RUNNING ERRANDS AROUND TOWN, AND WAS COMING TO A STOP AT A LIGHT. AS I TRIED TO PUT IT BACK INTO GEAR AND DRIVE WHEN THE LIGHT TURNED GREEN IT WOULD NOT ENGAGE INTO A GEAR TO MOVE THE CAR. LEFT ME STRANDED. EVERYTHING ELSE WAS RUNNING, INCLUDING THE SYNC OPERATED "ENGINE ASSESSMENT SYSTEM" WHICH RAN AN ASSESSMENT AND SAID EVERYTHING IN THE CARE WAS OPERATING FINE, INCLUDING THE TRANSMISSION! I HAD TO PAY FOR A RENTAL CAR, TOWING FOR THE VEHICLE, AND IT WOULD COST ME $6700 TO REPLACE THE TRANSMISSION. IT WAS SO DAMAGED THE SERVICE GUY SAID IT COULD NOT EVEN BE REPAIRED. WE ULTIMATELY DONATED THE CAR BUT GOT NOTHING FOR A CAR THAT WAS 3 1/2 YEARS OLD IN GREAT CONDITION. VERY DISAPPOINTING. AND THE DEALER NEVER OFFERED ME ANYTHING...TO PAY FOR RENTAL CAR OR THE DIAGNOSTIC TO TELL ME THEY HAD TO REPLACE THE TRANSMISSION, OR EVEN FOR PARTS FOR THE CAR. I'LL NEVER BUY A FORD CAR AGAIN.

ODI #11073435ENGINE

I TOOK THE CAR TO THE LOCAL FORD DEALER (JONES WEST FORD IN RENO NV) FOR RECALL 17V-209 WHICH IS RELATED TO OVERHEATING THAT CAN CAUSE THE CYLINDER HEAD TO CRACK AND MAY RESULT IN FIRE. THE SERVICE ADVISER INFORMED ME THAT IT HAD A CRACKED HEAD BASED ON THEIR EXPERTISE, LOW COOLANT AND AMOUNT OF HYDROCARBONS WHEN TESTED. THE ONLY SOLUTION IS A NEW MOTOR. WHEN ASKED ABOUT IT BEING COVERED UNDER THE RECALL, HE QUICKLY SAID IT WAS NOT AND THE REPAIR WOULD BE $8,000.00. I REPORTED THE INCIDENT TO THE FORD MOTOR COMPANY FOR FURTHER REVIEW. DURING THE SAME SERVICE VISIT, THE TECH PERFORMED RECALL 16S30 ON ALL DOOR LATCHES. THE NEXT DAY I FOUND THE PASSENGER SIDE DOOR WINDOW TO NOT BE OPERATING PROPERLY. KNOWING THAT THE TECH HAD TO ACCESS THE REPAIR FROM THE INSIDE OF THE DOOR PANEL, I ASKED THE DEALER TO TAKE CARE OF THE WINDOW. WHILE IN THE SERVICE SHOP FOR THE WINDOW, THE SERVICE ADVISER TOOK THE LIBERTY OF CHECKING THE MOTOR AGAIN. THIS TIME HE CLAIMS THE "MASTER MECHANIC" DIAGNOSED IT AND EVERYTHING IS FINE. THEY INSTALLED THE PART AFFECTED BY THE RECALL AND THIS TIME THEY TOPPED OFF THE COOLANT. I SUSPECT THE REASON FOR TAKING ANOTHER LOOK IS BASED ON MY COMPLAINT TO THE MOTOR COMPANY. I REALLY DON'T KNOW IF THE HEAD IS CRACKED OR NOT. THEY DIDN'T REMOVE IT FOR PROPER TESTING. BASED ON MY EXPERIENCE, I WOULD SAY THEY HAVE NO INTENTION ON GETTING INVOLVED IN SUCH AN EXTENSIVE REPAIR. THE DEALER EVEN FAILED AT THE DOOR LATCH. THEY SAID THE WINDOW FAILURE IS A COINCIDENCE AND TOOK NO RESPONSIBILITY. THE WINDOW IS STILL NOT WORKING. I WOULD HAVE DECLINED THE DOOR LATCH RECALL IF I KNEW I WOULD END UP WITH A WINDOW THAT DOESN'T WORK. IT WAS FINE BEFORE THEY OPENED THE DOOR PANEL TO INSTALL A NEW LATCH. I HOPE THERE IS SOMETHING YOU CAN DO TO HOLD THE DEALER AND THE MANUFACTURER ACCOUNTABLE TO DO THE RIGHT THING PER THE INTENTION OF THE SAFETY RECALL.

ODI #11073236SEAT BELTS

DRIVER SIDE SEAT BELT DOES NOT RETRACT.

ODI #11073109ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL WHITE FORD LINCOLN, 2002 HILLSBORO BLVD, MANCHESTER, TN 37355, (931) 728-2402) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11072063ELECTRICAL SYSTEM,STRUCTURE,ENGINEFIRE

I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIVED A NOTICE DIRECTLY FROM FORD BETWEEN ONE AND TWO WEEKS AGO AND CALLED ZIEGLER IN ELKHART TO MAKE AN APPOINTMENT, BUT THEY WEREN'T AVAILABLE FOR ALMOST A WEEK. IT IS OBVIOUS THE DAMAGE WAS ALREADY DONE WITH MY CAR ANYWAY, CONSIDERING THE DESCRIPTION OF THE RECALL, WHICH A WHOLE PROCESS OF THE CYLINDER HEAD CRACKING, COOLANT LEAKING OUT AND THAT POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT. I AM THANKFUL THAT THE CAR WAS JUST WARMING UP IN OUR DRIVEWAY AND NEITHER MY KIDS NOR MYSELF WERE INSIDE. I AM ALSO GRATEFUL THAT OUR HOUSE DIDN'T CATCH FIRE AND JUST SUSTAINED SOME COSMETIC DAMAGE DUE TO THE HEAT. I DO NOT HAVE THE REPORT FROM THE FIRE DEPARTMENT YET, BUT THEY SAID IT WOULD BE AVAILABLE SOON. IT WAS THE PENN TOWNSHIP FIRE DEPT THAT RESPONDED AND I TALKED TO DURGAN SPINSKY WHOSE WORK NUMBER IS 5742555075 * (RECALL RELATED INCIDENT) TS

ODI #11071854WHEELS

RECENTLY WENT IN FOR AN OIL CHANGE. WHILE THERE I WAS INFORMED OF A COOLANT FLUSH THAT WAS NEEDED HOWEVER I WAS NOT INFORMED OF A TECHNICIAN NOTE THAT STATES "PASSENGER FRONT WHEEL HAS SWOLLEN LUG NUTS. HAD NEVER HEARD OF THIS. WHENRESEARCHING SWOLLEN LUGS NUTS FOUND MANY PEOPLE HAVE ONLINE COMPLAINTS. WHY WOULD THEY NOT INFORM ME? I DO HAVE RECEIPT WITH STATEMENT.

ODI #11067208ENGINEFIRE

MY 2014 FORD ESCAPE CAUGHT ON FIRE WHILE STATIONARY AT MY SON'S ELEMENTARY SCHOOL. I WAS WAITING IN THE DROP OFF LANE AT MY SON'S SCHOOL WHEN MY SUV STARTED TO SMOKE FROM UNDERNEATH THE DASH, I TRIED TO MOVE THE VEHICLE OUT OF THE LANE SO I WOULD NOT BLOCK OTHER PARENTS FROM COMING INTO THE SCHOOL, AND IT WOULD NOT DRIVE, MORE SMOKE CAME INTO THE CAB AND I QUICKLY GOT MY SON OUT OF THE CAR AND AWAY. IT CONTINUED TO SMOKE, AND I REALIZED THE CAR WAS STILL RUNNING, I QUICKLY SHUT IT OFF. NO FLAMES WERE SEEN, AND I HAD NO REALIZED IT WAS ACTUALLY ON FIRE UNTIL WE HAD IT TOWED TO A GARAGE. OUR MECHANIC WAS THE ONE TO INFORM US OF AN OPEN RECALL OF THE ISSUE I HAD JUST EXPERIENCED. THIS HAPPENED ON DECEMBER 21, 2017. FORD HAS NOT BE HELPFUL WHAT-SO-EVER.

ODI #11067269ENGINE

CAR PURCHASED 1/18/2014. SAFETY RECALL NOTICE 17S09/NHTSA RECALL 17V-209 RECEIVED 4/2017. PARTS WERE NOT AVAILABLE TILL 11/22/2017. BY THIS TIME, VEHICLE WAS OUT OF WARRANTY. COOLANT SEEPAGE WAS DUE TO PRESSURE FRACTURES WITHIN COOLANT TANK WALLS AND TANK NOT PART OF RECALL. THE "LOW LEVEL SENSOR" IS A NEEDED ADDITION BUT I FAR AS I CAN TELL, THE REPLACEMENT COOLANT TANK IF NOT AN IMPROVED TANK, WILL ALSO DEVELOP PRESSURE FRACTURES IN THE FUTURE. MAYBE FORD WILL HAVE A TANK FIX LATER.

ODI #11066959ENGINE

MARCH 27, 2017 RECALL - NHTSA RECALL NUMBER 17S09 - COOLANT LEVEL SENSOR SYSTEM INSTALLATION - CONTINUE TO BE TOLD BY DEALERSHIPS THAT PARTS ARE BACK ORDERED - PROBLEM COULD CAUSE ENGINE FIRE - HOW LONG CAN THIS GO ON BEFORE FORD PROVIDES PARTS?

ODI #11066899ENGINEFIRE

ON JANUARY 6, 2018, I DROVE HOME FROM MY JOB 10 MILES AWAY. WHEN I TOOK I-95, MY FORD ESCAPE 2014 TURN OFF AND CONTINUED MOVING IN THE MIDDLE LANE. I MANAGED TO REACH THE CENTRAL SEPARATOR UNTIL IT STOPPED COMPLETELY. WHEN I TRIED TO START THE CAR OVER, I FELT A BURNT SMELL, DUE TO THAT FACT I DECIDED TO LEAVE MY FORD SCAPE 2014 AND REALIZED THAT IT GOT SUDDENLY ON FIRE. AS A PROOF, THE INCIDENT WAS RECORDED BY THE LOCAL NEWSCAST. IT'S IMPERATIVE FOR ME A SOLUTION FROM FORD CONSIDERING THAT I STILL OWE 19.000.00 TO THE BANK.

ODI #11065511ELECTRICAL SYSTEM

AFTER ABOUT (3) MONTHS AFTER PURCHASING THE CAR, THE ELECTRONIC INSTRUMENT CLUSTER STARTED FLICKERING. I DIDN'T PAY TOO MUCH ATTENTION TO IT. AFTER A WHILE, THE SCREEN COMPLETELY WENT OUT. I TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE & THEY TOLD ME THAT IT WAS OUT OF WARRANTEE & IT WOULD COST ME AT LEAST 750.00 TO REPLACE THE WHOLE ELECTRONIC INSTRUMENT CLUSTER & THAT THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST 3 DAYS BECAUSE THEY HAD TO KEEP THE CAR UNTIL THEY RECEIVE THE NEW CLUSTER & INSTALL IT. IF THERE ARE OTHERS WITH THE SAME PROBLEM, I WOULD LIKE SOME ADVICE.

ODI #11065345POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE GEAR SHIFTER WAS STUCK IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RANDALL FORD, 5500 ROGERS AVE, FORT SMITH, AR 72903), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

ODI #11064805ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKEVIEW FORD LINCOLN, 295 W DICKMAN RD, BATTLE CREEK, MI 49037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11064980UNKNOWN OR OTHERFIRE

CAR CAUGHT FIRE AND WAS TOTALLY DESTROYED. NOT GETTING ANY ASSISTANCE FROM FORD AS TO THE CAUSE. I SEE THERE IS A RECALL FOR 2014 ESCAPES WITH THE RISK OF FIRE IN THE ENGINE COMPARTMENT DUE TO AN ISSUE WITH THE ENGINE BLOCK OVER HEATING. WHAT CAN I DO TO GET SOME ANSWERS AND RESTITUTION FOR MY LOSS? THIS HAPPENED WHILE DRIVING HOME FROM WORK ON THE SIDE OF THE HIGHWAY.

ODI #11064363POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE AND SHIFTING FROM PARK TO DRIVE OR REVERSE TO DRIVE, THE VEHICLE WOULD STALL AND SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS OVER THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SCHULTZ FORD, 1300 GOLF LAB RD, PITTSBURGH PA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,500.

ODI #11064126FUEL/PROPULSION SYSTEM

WHILE DRIVING, MY CAR JUST STOPPED WITHOUT WARNING AS IF IT HAD RUN OUT OF GAS. THIS HAPPEN THREE TIMES IN ONE DAY ON A CITY STREET AND ONCE LEAVING A PARKING SPACE. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE SENSOR THAT REGULATED THE FUEL INJECTOR PRESSURE. THEY REPLACED THE FLP SENSOR. INVOICE 829177 AT CAPITAL FORD IN RALEIGH, NC. ADDITIONALLY I WAS TOLD THERE IS NO WARNING GIVEN FOR THIS PROBLEM; WHEN IT GOES IT GOES. THIS IS A CLEAR SAFETY ISSUE AND WEAKNESS WITH THE FUEL SYSTEM AND COULD HAVE BEEN THE CAUSE OF A SERIOUS REAR END COLLISION.

ODI #11064282FUEL/PROPULSION SYSTEM

CAR JUST SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC WITHOUY WARNING. ALMOST HIT. COULD NOT RESTART. HAD TO BE PUSHED ACROSS BUSY ROAD BY POLICE TO SAFETY THEN TOWED. THEY TELL ME IT'S FUEL PUMP AT 86,000 MILES. MY VIN SHOWS NOT PART RECALL.

ODI #11063449ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED GRAY SMOKE UNDER THE HOOD. THE CONTACT SHUT THE VEHICLE OFF AND ATTEMPTED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE CONTACT EXITED THE VEHICLE AND IT IGNITED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND COULD NOT DETERMINE HOW IT STARTED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GREEN FORD (3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO BURNT TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNAWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,300. * (RECALL RELATED INCIDENT) TS

ODI #11063249ENGINEFIRE

MY VEHICLE RAN LOW ON COOLANT ON 2 INSTANCES IN NOVEMBER 2017, WITH THE ENGINE TEMPERATURE RISING INTO THE RED ZONE WHILE DRIVING. BOTH TIMES I PULLED OVER, TURNED THE IGNITION OFF AND RESTATED, AND THE VEHICLE RAN FINE. I FILLED THE COOLANT RESERVOIR TOOK TO A LOCAL GARAGE, THEY COULD NOT FIND A CAUSE FOR THE LOW COOLANT (NO SIGN OF LEAK & IT PASSED A PRESSURE TEST). THEIR ADVICE WAS TO MONITOR THE COOLANT LEVEL AND IT THE PROBLEM OCCURRED AGAIN TO TAKE THE VEHICLE TO A DEALERSHIP. I EXPERIENCED NO FURTHER ISSUES UNTIL THE EVENING OF JAN. 7, 2018, WHEN MY ENGINE SUDDENLY LOST ACCELERATION AFTER DRIVING FOR ONLY 2 MILES. THE MAIN DASH DISPLAY SHOWED AN "ENGINE FAILURE" MESSAGE. I BRAKED TO A STOP AND LIGHT SMOKE BEGAN VENTING FROM UNDER THE HOOD. I TURNED THE IGNITION OFF, TOOK A PEEK IN THE ENGINE COMPARTMENT AND DISCOVERED A WORKING FIRE UNDERNEATH THE ENGINE BLOCK AND A SMELL OF OIL. THE LOCAL FIRE DEPARTMENT & SHERIFF PATROL RESPONDED, THE FIRE BURNED FOR APPROX. 1 & 1/2 MINUTES AND SELF EXTINGUISHED ONCE THE ENGINE COOLED DOWN. THE BOTTOM OF THE ENGINE COMPARTMENT WAS SPRAYED IN OIL, OIL DRIPPING ONTO THE ROAD. THE VEHICLE WAS NOT DRIVABLE, WOULD NOT RE-START AND WAS TOWED TO A LOCAL GARAGE. NUMEROUS ERROR CODES REPORTED, THE MECHANIC SAID I WOULD NEED TO TAKE IT TO A DEALERSHIP. THEN ON JAN. 11 2018 I RECEIVED A RECALL NOTICE FROM FORD FOR 17S09 - FIRE HAZARD FOR THE MAKE & MODEL OF VEHICLE. 2014 FORD ESCAPE, I PURCHASED IT USED IN 2015 AND CURRENTLY HAVE 75,000 MILES ON IT. MY VEHICLE IS NOW AT A FORD DEALERSHIP AND I AM WAITING FOR A REPORT OF WHAT DAMAGE OCCURRED AND CORRECTIVE ACTION. RECALL NOTICE, FIRE REPORT & POLICE REPORT ARE ATTACHED.

ODI #11063036ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE FOUR WHEEL DRIVE AND ENGINE SERVICE INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES DUE TO THE FIRE AND A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS PRESENT DURING THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED APPLE FORD (8800 STANFORD BLVD, COLUMBIA, MD 21045) AND WAS ADVISED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. * (RECALL RELATED INCIDENT) TS

ODI #11062784ENGINE

WHILE PULLING INTO DRIVEWAY AT LOW SPEED ENGINE STARTED SURGING AND WOULD NOT SLOW. SHIFTING TRANSMISSION INTO NEUTRAL ALLOWED VEHICLE TO BE STOPPED. ENGINE CONTINUING SURGING UNTIL TURNED OFF. MECHANIC FOUND CODES P0011 INTAKE CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1) AND P0016 CRAFTSHAFT POSITION - CAMSHAFT POSITION CORRELATION - BANK 1 SENSOR A. MECHANIC STATED IT WAS VERY UNUSUAL FOR SUCH PROBLEMS TO EXIST IN AN ENGINE AT ONLY 66,000 MILES.

ODI #11062878ENGINEFIRE

WHILE DRIVING LAST WEEK ON THE HIGHWAY, THE CAR EXPERIENCED A LOSS OF POWER SOMEWHAT LIKE IT WAS DOWNSHIFTING AND THEN THE CHECK ENGINE LIGHT CAME ON WITHIN 5 MINUTES OF LEAVING OUR HOUSE. WE PULLED OVER AND THEN THE CARE STARTED ON FIRE

ODI #11061628ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD EAST AT (440) 296-3020 (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11061385SUSPENSION,STRUCTURE

VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COULD HAVE CAUSED INJURIES OR CAUSED A ACCIDENT IF THE PART COME ALL THE WAY THROUGH THE INTERIOR

ODI #11061464EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE

ENGINE LIGHT KEEPS ON AND OFF WITH NOT A REASON AND WHEN I BRING THE CAR FOR AN OILS CHANGE INTO THE DEALER THEY ARE SAYING THAT IS NOT IMPORTANT AND IT IS GOING OFF WHEN THE OIL IS CHANGED. I ALSO NOTICE THAT THE CAR IS VERY SHORT AFTER THE GENTLY BREAKDOWN. THE OTHER ISSUE IS THE UNEXPECTED ACCELERATION ITSELF, EVEN IF I DO NOT USE THE ACCELERATOR PEDAL. THIS HAPPENS ANYWHERE ANYHOW AND WHEN THE VEHICLE IS IN MOTION.

ODI #11061526SUSPENSION

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MILL FORD, 801 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VEHICLE WAS NEW TO EXPERIENCE THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

ODI #11060868ENGINE

I RECEIVED A RECALL NOTICE IN APRIL 2017 FROM FORD (17S09). IN MY OPINION THIS RECALL HAS NOT BEEN REPAIRED IN A REASONABLE AMOUNT OF TIME. 9 MONTHS OF DRIVING A VEHICLE WITH A RISK OF STARTING AN ENGINE FIRE IS TO LONG. DOES FORD HAVE AN UPDATED TIME FRAME FOR THE REPAIR. NHTSA RECALL # 17V209

ODI #11060910STEERING

I WAS DRIVING FORD ESCAPE, SUDDENLY MY POWER STEERING WAS STUCKED AND I COULDN'T MOVE IT. FORTUNATELY IT WAS HAPPENED ON STOP SIGN. I TRIED HARD TO MOVE MY STEERING AND TRY TO PULL MY CAR UPTO DEALERSHIP. I FOUND FORD DID SO MANY RECALLS IN PREVIOUS YEAR. ONE IMPORTANT THING IS THAT MY FORD HAS ONLY 36500 KMS ON IT. I PRESENTED THIS CASE TO FORD DEALERSHIP AND THEY HAND IT OVER $2450 BILL. THIS IS SERIOUS ISSUE REGARDING SAFETY ON ROAD. IT NEEDS TO BE OPEN RECALL FOR THIS ISSUE AND FORD HAS TO FIX THIS PROBLEM.

ODI #11060825SEATS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ROLLER MECHANISM WAS SHREDDING PERTAINING TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO POWER NEWPORT FORD LINCOLN (1107 OREGON COAST HWY, NEWPORT, OR 97365, (541) 265-4601) FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

ODI #11060821ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING DURING ACCELERATION. THE VEHICLE WAS TAKEN TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 41,000.

ODI #11057987VEHICLE SPEED CONTROL

VEHICLE WAS BEING DRIVEN APPROXIMATELY 65 MPH ON A HIGHWAY IN MODERATE TRAFFIC AT THE TIME OF THE INCIDENT. ROAD CONDITIONS WERE DRY, OUTSIDE TEMPERATURE WAS COLD (<32 DEGREES F). VEHICLE WAS BEING DRIVEN ON A ROUTE THAT IS OFTEN DRIVEN WITH THIS VEHICLE. VEHICLE HAS APPROXIMATELY 40K MILES WITH NO KNOWN MECHANICAL PROBLEMS. DRIVER ROUTINELY USES CRUISE CONTROL ALMOST EVERY TIME THE VEHICLE IS DRIVEN. IN THIS INSTANCE, DRIVER ATTEMPTED TO ENGAGE CRUISE CONTROL AND THE CONTROL ENGAGED FOR ONLY 1 SEC BEFORE AUTOMATICALLY DISENGAGING. DRIVER ATTEMPTED THIS THREE MORE TIMES TO THE SAME EFFECT. AT THE SAME TIME AS THIS CRUISE CONTROL MALFUNCTION, THE DRIVER WAS RECEIVING A CELLULAR CALL ON AN IPHONE 6, SERVICE WITH US CELLULAR. DRIVER DID NOT PICK UP THE PHONE BUT CONTINUED TO LET IT RING. THE IPHONE WAS SITTING IN THE DRIVERS LEFT FRONT PANTS POCKET. ON THE FOURTH ATTEMPT TO ENGAGE THE CRUISE CONTROL, IT FAILED AGAIN BUT AFTER ANOTHER 2 SECONDS, IMMEDIATELY ENGAGED WITHOUT INPUT FROM THE DRIVER. WHEN THE CRUISE CONTROL ENGAGED, IT ENGAGED AT 72 MPH, CAUSING SUDDEN, UNINTENDED ACCELERATION FROM APPROXIMATELY 67 MPH TO 72 MPH. DRIVER DISENGAGED CRUISE CONTROL AND THEN CONTINUED TO DRIVE NORMALLY. AT THIS TIME, THE IPHONE ALSO STOPPED RINGING. CONTINUED DRIVING SINCE THAT TIME - WITH NO ADDITIONAL CALLS RECEIVED ON THE IPHONE - HAVE NO HAD ANY FURTHER EFFECTS ON THE CRUISE CONTROL. UNKNOWN CAUSE FOR CRUISE CONTROL MALFUNCTION, BUT GIVEN THAT IT IS USED FREQUENTLY EVERY TIME THE CAR IS DRIVEN FOR COMMUTING WITHOUT PROBLEMS WITH THE EXCEPTION OF THIS INSTANCE, DRIVER SUSPECTS EMI/INTERFERENCE.

ODI #11058054ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT INSIDE THE CABIN. THE DRIVER IMMEDIATELY PARKED AND EXITED THE VEHICLE. SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE FRONT UNDERCARRIAGE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

ODI #11057427ENGINE

WHEN CAN I EXPECT THIS RECALL #17S09 TO BE SETTLED BY FORD?

ODI #11057073ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON OCTOBER 18, 2017, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SAM SCISM FORD, 5019 FLAT RIVER RD, FARMINGTON, MO 63640) WHERE IT WAS DIAGNOSED THAT THE SENSORS FOR THE COOLANT LEVELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 20 MPH, SMOKE APPEARED THROUGH THE AIR VENTS AND THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

ODI #11057198ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN LEANDRO FORD IN SAN LEANDRO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11056039ENGINE

3 YR/36,000 MILE WARRANTY RAN OUT 2/21/17, RECALL LETTER DATED 4/2017 RECALL NOTICE 17S09 -NHTSA RECALL 17V-209. VEHICLE CAN'T MAINTAIN COOLANT LEVEL, HAD VEHICLE TO DEALERSHIP TWICE, CAN'T GET PROBLEM RESOLVED. CAN'T DRIVE VEHICLE OUT OF TOWN FOR FEAR OF FIRE. CONVENIENTLY WARRANTY HAS RUN OUT AND NOW THIS.

ODI #11055588ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LEAKED COOLANT. THE "EXTREME TEMPERATURE, ENGINE CATCH ON FIRE" WARNING MESSAGE ILLUMINATED AND THE ENGINE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER (MARYSVILLE FORD IN MARYSVILLE, WASHINGTON, PHONE NUMBER: 360-386-1245) WHERE IT WAS DIAGNOSED THAT THE COOLANT LINE FROM THE RESERVOIR TO THE INTAKE MANIFOLD CRACKED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE FAILURE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

ODI #11055207ENGINE

THERMOSTAT QUIT WORKING AT 37900 MILES. NO HEAT HERE IN DECEMBER IN LOUISVILLE, KY

ODI #11055290UNKNOWN OR OTHER

I HAVE A 2014 FORD ESCAPE SE ECO-BOOST, WHEN I START THE CAR, THE ENGINE LIGHT COMES ON AND STAYS ON. IT COMES ON AS SOON AS I START THE CAR, WHILE DRIVING AND SITTING STILL. I HAVE TAKEN IT IN FOR SERVICE, THERE IS NO GIVEN EXPLANATION FOR THE LIGHT TO BE ON. HOWEVER, I HAD THE 50,000 MILE CHECK POINT ON SATURDAY, DECEMBER 15, 2017 AND THE ENGINE LIGHT IS STILL ON. WHEN I FIRST PURCHASED THE CAR, THE DASHBOARD WENT COMPLETELY OUT, I HAD THAT REPAIRED. NOW THE ENGINE LIGHT IS ON AND STAYS ON. IS THIS A SIGN OF THE ENGINE GOING OUT, I AM PAYING FOR AN EXTENDED WARRANTY FOR REPAIRS. PLEASE HELP.

ODI #11054969ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLUMBIA FORD IN COLUMBIA, CT, 860-228-2886 CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED, BUT CLEARED UP WHEN ENGINE COOLANT WAS ADDED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11054668ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELLSWORTH FORD (424 INDUSTRIAL ROAD, ELLSWORTH, WI) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11054145ELECTRICAL SYSTEM,ENGINE

THE CAR SUDDENLY STALLS OUT. HAS BEEN FIXED ONCE ALREADY BUT HAS HAPPENED NUMEROUS TIMES SINE THE REPAIR. WOULD HAPPEN PULLING OUT OF DRIVEWAY OR THROUGH PARKING LOT UNTIL THIS LAST TIME. I MERGED ONTO A MAJOR FREEWAY AND WAS UP TO 75-80MPH AND THE CAR STALLED OUT, ALMOST HIT BY 2 SEMIS TRYING TO AVOID RE ENDING ME ON THE FREEEWAY. *TT CONSUMER STATED NEVER HAD A BRAKE FAILURE. ISSUE WAS ENGINE STALL. UPDATED 9/4/18*JB

ODI #11054039ENGINEFIRE

I BROKE DOWN ON THE HIGHWAY WITH SMOKE COMING OUT OF THE ENGINE COMPARTMENT. I HAD IT TOWED TO GO AUTOMOTIVE TO ENSURE IT WAS NOT BECAUSE OF A FAULTY OIL CHANGE (I HAD HAD AN OIL CHANGE 3 DAYS EARLIER). IT WAS DETERMINED THAT IT WAS NOT DUE TO ANY PART OF THE OIL CHANGE, BUT THAT IT WAS DUE TO A RECALL FORD RELEASED IN APRIL 2017. PARTS HAVE STILL NOT BEEN RECEIVED AT MY LOCAL DEALERSHIP FOR REPAIRS. THE AUTOMOTIVE SHOP DROVE THE CAR UP AND DOWN THE ROAD SEVERAL TIMES AND THOUGHT IT WAS SAFE TO DRIVE TO FORD (ABOUT 3 MILES AWAY) TO DISCUSS THE RECALL. MY MOM WAS TAKING THE CAR WHILE MY DAD FOLLOWED BEHIND HER. SHE ONLY DROVE CITY ROADS, NO HIGHWAYS. LESS THAN A QUARTER MILE FROM THE FORD LOT, THE CAR STARTED TO SMOKE LITTLE, LIGHT COLORED WISPS. WHEN MY MOM ARRIVED AT FORD AND PARKED IT BECAME HEAVIER (BUT STILL LIGHT COLORED) SMOKE, AND WHEN SHE WENT IN TO GET AN ASSOCIATE THEY GOT OUTSIDE AND IT WAS ON FIRE. IT TOOK THE FIRE DEPARTMENT TO PUT THE FLAMES OUT.

ODI #11053517ELECTRICAL SYSTEM

MY VEHICLE KEEPS STALLING AND DYING WHEN I AM DRIVING AT A SLOW SPEED (ROADWAY OR PARKING LOT ALIKE) , I REPLACED THE BATTERY TO MAKE SURE THAT WASN'T CAUSING IT AND IT STILL DOES IT. I STARTED TO RESEARCH THE ISSUE AND APPARENTLY THERE WAS A RECALL FOR THAT MODEL FOR THE WIRING HARNESS AND THE DESCRIPTION MATCHES MY ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD THAT MY VEHICLE DOES NOT HAVE THE RECALL. I DID MORE RESEARCH AND THERE ARE NUMEROUS ACCOUNTS OF DEALERSHIPS STATING THIS IS NOT A RECALL AND SOME PEOPLE WERE ALMOST INJURED BECAUSE OF THIS. VEHICLES STOPPING WHILE DRIVING IS VERY DANGEROUS. THIS RECALL DEFINITELY NEEDS TO BE EXPANDED. THE CODE REPORTED FOR THIS IS TSP 13-12-12. PLEASE LOOK AT THESE LINKS: HTTP://WWW.FORDESCAPE.ORG/FORUM/ENGINE-TECHNICAL-DISCUSSION/22274-ENGINE-STALLING-CUTTING-OUT-WHILE-DRIVING.HTML HTTPS://JALOPNIK.COM/FORD-FOCUS-ST-FORUM-COMPLAINTS-RESULT-IN-WIRING-HARNES-1622529308 HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/WIRING-PROBLEMS.PHP

ODI #11051276ELECTRICAL SYSTEM

THE ELECTRONIC SCREEN IN THE INSTRUMENT PANEL HAS FAILED. FORD RECALLED THIS MODEL UNDER SAFETY RECALL NUMBER "15V406000". HOWEVER, THE RECALL MAKE DATE STOPPED ONE MONTH BEFORE MY CAR MAKE DATE. MY VEHICLE HAS A BLANK SCREEN BUT IS CURRENTLY NOT COVERED. THE SCREEN STOPPED WORKING IN JULY, 2017 WITH 53000 MILES ON THE CAR. I WAS GIVEN AN ESTIMATE OF $750.00 TO REPAIR.

ODI #11050950POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

FIRST THE WIRING HAD TO BE REPLACE, WEEK LATER CATALYIC CONVERTOR, WEEK LATER TRANSMISSION, CAR IS ONLY 4 YRS OLD

ODI #11048593ENGINEFIRE

MY SON WAS DRIVING MY 2014 FORD ESCAPE ON THE STREET TO I-25 WHEN HE THOUGHT HE SMELLED SMOKE, THEN THE ENGINE FAILURE FLASHED ON THE SCREEN AND THE ENGINE TURNED ITSELF OFF. HE WAS ABLE TO MOVE THE VEHICLE TO A SAFE LOCATION THEN HE POPPED THE HOOD AND SAW FLAMES SO HE SHUT THE HOOD AND CALLED THE FIRE DEPARTMENT

ODI #11048052ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE

1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF THE REAR DRIVERS SIDE DOOR IS OFTEN HARD TO CLOSE AND THE BODY OF THE DOOR OFTEN COMES OFF. A DOOR THAT OPENS UNEXPECTEDLY IN THE RESULT OF NOT BEING ABLE TO CLOSE, MAY RESULT IN AN UNRESTRAINED OCCUPANT FALLING FROM THE VEHICLE, INCREASING THE RISK OF INJURY.

ODI #11048105STRUCTURE

SAFETY RECALL 16S30/NHTSA RECALL 16V-643 HAS NOT BEEN DONE BY THE MANUFACTURE AS OF NOV 2017. DEALERS SAY THE CAN NOT GET THE PARTS TO DO THE RECALL.

ODI #11047523POWER TRAIN

DRIVING DOWN THE INTERSTATE I RECEIVE A WARNING LIGHT "TRANSMISSION FAULT SERVICE NOW". I CONTACTED MT VIEW FORD AND WAS INFORMED THERE IS A WAIT ON TRANSMISSION WORK AND THE EARLIEST THEY COULD GET ME IN IS DECEMBER 20TH. BEING CONCERNED AND NOT WANTING TO WAIT A MONTH AND A HALF TO GET IT LOOKED AT. I CONTACTED A LOCAL TRANSMISSION SHOP THEY HOOKED MY VEHICLE UP AND RECEIVED (2) INTERNAL CODES 1721 & 1744. THE TRANSMISSION REQUIRES A COMPLETE REBUILD @ 83,000 MILES. I'VE READ OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THESE TRANSMISSIONS. PLEASE ISSUE A RECALL ON THE TRANSMISSIONS FOR THE 2014 FORD ESCAPE.

ODI #11046925WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE CHANGED; HOWEVER, THE LUG NUTS WERE UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HARRISONBURG FORD, 3155 S. MAIN STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS SWELLED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO PRIOR COMPLAINTS FOR THAT FAILURE EXISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. *BF *TR

ODI #11046365POWER TRAIN

THE PUMP WITHIN THE TRANSMISSION WENT BAD AND THEREFOR THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED

ODI #11046427UNKNOWN OR OTHER,ENGINE

I'VE BEEN HAVING ISSUES WITH MY CAR STALLING OUT. IT BEGAN ON 11/10/17 WHEN I STARTED THE CAR. I DROVE ABOUT 500 FEET PULLING UP TO A STOP SIGN AND THE CAR STALLED OUT BUT ALL ELECTRICAL STAYED ON (I.E. RADIO). I TURNED THE CAR BACK ON AND IT DROVE FINE FOR A WHILE. THE SAME THING HAPPENED AGAIN LATER ON THE SAME DAY. THE FOLLOWING DAY IT HAPPENED IN THE SAME WAY AS I WAS PULLING OUT OF A PARKING LOT. I TURNED IT BACK ON AND IT DROVE WELL FOR A WHILE. LATER THAT EVENING IT HAPPENED AGAIN ALSO PULLING OUT OF A PARKING LOT. I DID NOT DRIVE THE CAR AGAIN TILL THE FOLLOWING MORNING. THE CAR DROVE WELL FOR 2 DAYS. UNTIL TODAY 11/15/17. IT TURNED ON IN THE MORNING. I GOT TO MY DESTINATION. PARKED THE CAR. CAME BACK ABOUT A HALF HOUR LATER AND I WAS PULLING OUT OF THE PARKING LOT ONLY DRIVING ABOUT 500 FEET WHEN THE CAR STALLED OUT AGAIN. I TURNED THE CAR BACK ON IT DROVE TO MY NEXT DESTINATION ABOUT 40 MINUTES AWAY. IT DID NOT FEEL AS IF IT WAS RUNNING AS SMOOTHLY AS USUAL. I'M AFRAID TO DRIVE MY CAR AS I LIVE IN A CITY AND TAKE HIGHWAYS EVERYWHERE. I WOULD HATE FOR MY CAR TO STALL OUT IN THE MIDDLE OF THE HIGHWAY AND CAUSE MYSELF AND OTHERS TO GET IMMENSELY HURT.

ODI #11045527ELECTRICAL SYSTEM

THE DISPLAY SCREEN WHICH SHOWS MILEAGE AND TIRE PRESSURE JUST RANDOMLY WENT OUT. IT WAS AS IF THERE WAS SOME SORT OF SHORT. THE SCREEN WOULD COME ON WITH LINES THROUGH IT AND TRY TO SHOW THE DISPLAY AND THEN COMPLETELY WHITED OUT. THIS WAS WHILE THE VEHICLE WAS PARKED. I WENT OUT TO START IT ONE DAY ON MY WAY TO WORK AND THERE WAS NOTHING VISIBLE.

ODI #11045080UNKNOWN OR OTHER,ENGINE

I FIRST FAILED A STATE INSPECTION (9/14/17) DUE TO A SMALL EVAP LEAK. I FIRST WENT TO A LOCAL BUSINESS TO GET THAT AND AT THE SAME TIME, THE VEHICLE WOULD CUT OFF AS I WAS DRIVING. THE LOCAL BUSINESS CLAIMED TO HAVE FIXED THE EVAP LEAK (AFTER WAITING A WEEK FOR THE PART (10/13/17), BUT HAD NO IDEA ABOUT THE VEHICLE STALLING. I THEN TOOK THE VEHICLE TO A FORD DEALERSHIP (10/19/17), WHERE IT WAS FIRST TAKEN IN FOR A WEEK ONLY TO HAVE THE SAME REPAIR DONE WITH FORD TELLING ME THE FIRST REPAIR USED A FAULTY PART. DRIVING HOME (10/24/17), THE VEHICLE DID NOT STALL, BUT STILL SHOWED DRIVING ISSUES. THE VEHICLE THEN STALLED WHILE IN PARK IDLE. I RETURNED TO THE FORD DEALER (10/27/17) AND FOR ANOTHER WEEK, REPAIRS WERE MADE OR LOOKED UP BY A HELP LINE INDICATING THAT EVEN FORD WASN'T SURE OF THE PROBLEM. I GOT THE VEHICLE BACK AGAIN ANOTHER WEEK LATER (11/6/17) AND THE NEXT MORNING THE CHECK ENGINE LIGHT HAS COME BACK ON. THE VEHICLE HAS NOT STALLED, BUT IT HAS NOT RUN THE SAME SINCE SEPTEMBER. I DO NOT HAVE FULL CONFIDENCE IN THE VEHICLE, BUT CAN'T AFFORD TO KEEP PLAYING GUESS WHAT'S WRONG WITH FORD.

ODI #11045217ENGINEFIRE

I WAS DRIVING ON THE HIGHWAY 1 1/2 MILES FROM MY HOME WHEN THE ENGINE CUT OUT. I WAS ABLE TO DRIFT TO THE SIDE OF THE HIGHWAY AND COME TO A STOP. I REMAINED IN THE CAR AND SMELLED BURNING. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER A FEW MINUTES THE SMOKE STOPPED. THERE WERE NO TROUBLE/WARNING LIGHTS PRIOR TO THE ENGINE FAILURE. I ARRANGED TO BE TOWED TO OUR REGULAR MECHANIC. HE INFORMED ME THAT HE THOUGHT I SHOULD GET THE VEHICLE TO A FORD DEALERSHIP, AS THERE HAD BEEN A FIRE IN THE ENGINE COMPARTMENT AND THERE WAS A HIGH PROBABILITY THAT IT WAS RELATED TO A FORD RECALL 17S09. THE VEHICLE WAS TOWED TO A NEARBY FORD DEALERSHIP AND A DIAGNOSTIC WAS PERFORMED. THE SERVICE MANAGER ALSO SUSPECTED THAT IT WAS PART OF THE ISSUE ASSOCIATED WITH THE RECALL. HE OPENED A FORD "HOTLINE" CASE. A DAY OR SO LATER THE SERVICE MANAGER CALLED AND SAID THAT THEY DETERMINED THAT IT WAS NOT PART OF THE RECALL BECAUSE THE COOLANT SYSTEM HAD PASSED THEIR PRESSURE TEST AND THERE HAD NOT BEEN A COOLANT LEAK. HE ALSO DETERMINED THAT THERE WAS A CRACKED HEAD AND CRACKED MANIFOLD, AND THAT THE VEHICLE HAD LOST OIL THROUGH THE CRACKED HEAD. WHEN I INQUIRED AS TO WHY THE HEAD WOULD CRACK WHEN THE VEHICLE HAS REGULAR OIL CHANGES (THE MOST RECENT JUST 20 DAYS PRIOR) AND THE COOLANT SYSTEM WAS FULL HE DIDN'T HAVE AN ANSWER. AT THAT TIME HE SAID THE ENGINE WOULD COST CLOSE TO $5,000 TO REPAIR, BUT THAT HE COULDN'T GUARANTEE THAT IT WOULDN'T HAVE "OTHER ISSUES" RELATED TO THE DAMAGES IDENTIFIED. BECAUSE OF LIMITED SPACE HERE, I HAVE ATTACHED A FULL DESCRIPTION AS A PDF.

ODI #11044776UNKNOWN OR OTHER

ON NOVEMBER 6, 2017, I ENTERED MY VEHICLE AFTER SHOPPING FOR GROCERIES AT A NEARBY MARKET AND AFTER LOADING THE CAR AND SECURING MY SAFETY BELT; I PLACED THE CAR INTO REVERSE. HOWEVER, WHEN I PRESSED ON THE GAS MY CAR LURCHED FORWARD, CAUSING ME TO ALMOST CRASH INTO THE CAR PARKED IN FRONT OF ME, I THEN HIT THE BRAKE AND PLACED THE VEHICLE INTO PARK. UPON SHIFTING BACK INTO PARK THE CAR WOULD NO LONGER SHIFT INTO ANY OTHER GEAR LEAVING ME STRANDED.

ODI #11044732ELECTRICAL SYSTEM

IN 3 DAYS MY CAR HAD DIED 6 TIMES. FIRST TIME I THOUGHT MAYBE I HAD LEFT SOMETHING ON AND DRAINED THE BATTERY. I HAD SOMEONE AT WORK JUMP ME, AND I WENT ON MY WAY. THE FOLLOWING 5 TIMES, I HAD TO REPEATEDLY PUSH THE START BUTTON WHILE TRYING TO PUSH DOWN ON THE BREAK. EVENTUALLY THE CAR STARTS BUT ALL OF MY ELECTRONICS GO CRAZY. I TOOK IT TO THE DEALERSHIP TODAY, DROVE 20 MILES TO GET THERE, TURNED THE CAR OFF, WHEN THEY TRIED TO MOVE IT, IT WOULDN'T START. I SHOWED THEM HOW YOU HAVE TO KEEP PUSHING THE BUTTON WHILE EVERYTHING ELECTRICAL GOES CRAZY. DEALERSHIP BLAMING THE BATTERY, BUT WHAT IS CAUSING THE BATTERY TO DRAIN SO FAST? MY CONCERN IS THAT ALL THE ELECTRONICS GO CRAZY AND IT DECIDES TO DIE WHENEVER IT WANTS. HOPE I AM NOT DRIVING WITH MY TWO SMALL CHILDREN!!!! BASED ON WHAT I AM READING ONLINE, I AM NOT THE ONLY PERSON HAVING THIS ISSUE!

ODI #11043890ELECTRICAL SYSTEM

INSTRUMENT PANEL CLUSTER IS INOPERATIVE. BLANK MULTIFUNCTIONAL DISPLAY. THERE HAS BEEN A RECALL PLACED FOR THIS ISSUE FOR SAFETY CONCERNS ON VEHICLES MANUFACTURED AT THE SAME PLANT BETWEEN MAY 19, 2014 TO FEBRUARY 6, 2015. THE NUMBER FOR THE RECALL IS 15C03. MY VEHICLE ISN'T INCLUDED. MY VEHICLE IS FROM THE SAME MANUFACTURING PLANT, BUT WITH THE DATE OF MARCH 2014. MY CAR HOWEVER DOES HAVE A RECALL OF THE COOLANT SYSTEM, POSSIBLE OVERHEATED WITH FIRE HAS BEEN REPORTED. I AM WAITING FOR PARTS. IF IT WERE TO OVERHEAT I WOULD HAVE NO WARNING WITH THE INSTRUMENT PANEL INOPERATIVE. ALSO WITH WEATHER CHANGING, I HAVE NO WARNING FOR PROPER TIRE INFLATION AND SEVERAL OTHER SAFETY CONCERNS. IF THE RECALL WAS PLACED BECAUSE A "SAFETY CONCERN" WAS RECOGNIZED, HOW CAN MY VEHICLE BE ELIMINATED IN THE RECALL. IT'S THE SAME SAFETY CONCERN.

ODI #11042880ENGINE

IN 2016, I HAD THE COOLANT SYSTEM REPAIRED/REPLACED DUE TO A LEAK. THIS WAS PRIOR TO THE RECALL. AFTER RECALL NOTICE WAS SENT I ATTEMPTED TO HAVE IT ADDRESSED TWICE AND TOLD BOTH TIMES THE PARTS WERE NOT AVAILABLE. ON 10/26/17 I GOT A NOTICE THAT MY ENGINE WAS ABOUT TO OVERHEAT AND FOUND THAT THE COOLANT TANK WAS EMPTY. I MADE AN APPOINTMENT FOR 10/30/2017. ON 10/29/17 I FILLED THE COOLANT TANK BEFORE DRIVING TO CHURCH AND AFTER 15-20 MILES RECEIVED AN ENGINE FAIL NOTICE, SMOKE COMING OUT OF THE ENGINE AND CAR WOULD NOT RESTART. COOLANT TANK WAS ALREADY EMPTY. CAR WAS TOWED TO BERGLUND FORD IN BEDFORD, VIRGINIA. TODAY IS 11/3/2017, NO DIAGNOSIS MADE, NO IDEA WHAT THE CAUSE OF ENGINE FAILURE IS AND WE WERE TOLD BY THE SERVICE DEPARTMENT THAT THEY HAD NO KNOWLEDGE OF THE RECALL REPORTING THIS TYPE OF INCIDENT. MULTIPLE ATTEMPTS TO CONTACT FORD MOTOR HAS BEEN FRUITLESS BECAUSE THE DEALER IS NOT COMMUNICATING WITH THEM.

ODI #11042978ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE HOOD. THE CONTACT PULLED OVER AND THE ENGINE COMPARTMENT BURST INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL DEALER (FLAMMER FORD, 3335 COMMERCIAL WAY, SPRING HILL, FL 34606). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED THE MANUFACTURER OFFERED 11,000 FOR THE VEHICLE. THE CONSUMER DECLINED. THE CONSUMER REQUESTED TO BE PROVIDED A VEHICLE OF THE SAME MAKE, MODEL, AND YEAR. *JS *LN *CN

ODI #11043042ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

ON FEBRUARY 2017 I BROUGHT A 2014 FORD ESCAPE AT ABOUT 59 K MILES AND NOW IT HAS ABOUT 70K MILES ON IT. I WAS TOTALLY CLUELESS AS TO HOW UNSAFE THIS CAR WAS AND ALL OF THE NUMEROUS COMPLAINTS/ISSUES THAT CONSUMERS ARE HAVING WITH THIS CAR. ON 09/22/2017, THIS CAR TOTALLY BROKE DOWN. THIS CAR IS A SAFETY HAZARD AS I ALMOST GOT INTO AN ACCIDENT AS THE CAR WITHOUT MADE A LOUD NOISE, AND WITHOUT ANY WARNING JUST STOPPED/SHUT DOWN IN TRAFFIC. NONE OF THE SAFETY INDICATOR ALERTS WORKED IN THIS CAR SO I WAS CLUELESS THAT THE CARD HAD ANY ISSUES. I ONLY OWNED THIS CAR FOR ABOUT 6 MONTHS AT THE TIME AND IT WAS CLEARLY OUT OF WARRANTY. I HAD THE CAR TOWED ONLY TO FIND OUT THAT IT IS THE TRANSMISSION, BAD BATTERY, ABS ISSUES AND POSSIBLY AN ALTERNATOR. I WAS ALSO ADVISED THAT IT WAS AN ELECTRICAL ISSUES AND POSSIBLE A RECALL THAT IS WHY NO WARNINGS LIGHTS CAME ON TO LET ME KNOW IT WAS A PROBLEM. I REACHED OUT TO FORD WHO BASICALLY SAID SORRY WE DON'T CARE HAVE A NICE DAY. THIS CAR IS NOT SAFE AND SHOULD BE TAKEN OFF OF THE MARKET UNTIL FORD CAN GET THIS IN ORDER. I REALLY HOPE SOMEONE LOOK INTO THIS MATTER BEFORE SOMEONE LOSE THEIR LIFE.

ODI #11042558ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE OVERHEATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF FOR A COUPLE OF HOURS. THE VEHICLE WAS TOWED TO HEMBROOKE FORD (1900 HAMNER AVE, NORCO, CA 92860, PHONE NUMBER: (877) 384-5006) WHERE IT WAS DIAGNOSED THAT THERE WAS NO LEAK IN THE COOLING LINE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE HEMBROOKE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE DEALER WANTED TO CHARGE FOR A SECOND DIAGNOSTIC FEE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

ODI #11042178UNKNOWN OR OTHER,ENGINEFIRE

MY DAUGHTER WAS DRIVING THE CAR ON A 2 LANE HIGHWAY, GOING STRAIGHT, AT HIGHWAY SPEED ( MY DAUGHTER GOTTEN ABOUT 3 MILES FROM HOME ) AND ENGINE FAULT LIGHT CAME ON, CAR SPUTTERED, SERVICE NOW LIGHT CAME ON AND IMMEDIATELY SMOKE STARTED TO COME INTO THE CAR. SHE PULLED OVER IMMEDIATELY AND RAN FROM CAR AND CALLED 911 THE CAR CAUGHT ON FIRE UNDER HOOD. THE FIRE WAS VERY LARGE AND TOTALED CAR. TIME FROM ENGINE FAULT LIGHT TO FIRE WAS APPROXIMATELY 30 SECONDS TO 45 SECONDS. THAT PART IS AN ESTIMATE. NOTIFIED FORD MOTOR CORP AND THEY GAVE ME A CLAIM NUMBER. CURRENTLY INSURANCE COMPANY HAS THE CAR BUT WILL PROBABLY MAKE A CLAIM TO FORD. IT WAS IN A COUPLE OF WEEKS BEFORE BECAUSE IT HAD THE SAME KIND OF SPUTTER. THEY ALSO WORKED ON 4 RECALLS AT THIS TIME. WHEN TALKING TO FMC, THE LADY STATED THAT FOR SOME REASON ONE RECALL IS STILL OPEN ALTHOUGH IT SHOWED THAT THE DEALERSHIP HAD DONE IT. SHE WASN'T SURE WHY THEY DIDN'T CLOSE IT.

ODI #11042245ENGINE

MY ENGINE LIGHT COME ON I WENT TO THE AUTOZONE TO PUT IN THE MACHINE I AM HAVING PROBLEM WHIT THE TURBO. AND WHEN I LEAVE MY CAR DOOR OPEN TO CLEAN MY CAR MY ENGINE DIE COMPLETELY IT DOES THIS NUMERO TIME. I AM SINGLE MOM I WORK VERY HARD I PAY MY CAR NOTE ON TIME EVERY MONTH KNOW IS GETTING TO THE POINT THAT HOW I WILL FIX MY CAR I CANT EVEN AFFORD IT ALL I AM THINKING ABOUT THE CAR NOTE OR FIX THE CAR, PLEASE FORD HELP.

ODI #11040589STRUCTURE,ENGINE

ENGINE COOLANT SENSOR RE-PROGRAM RECALL. THIS WAS CORRECTED OCTOBER 10, 2017 AT FORD DEALERSHIP IN BENSENVILLE, ILLINOIS. ALSO FOUR DOOR LATCHES WERE RECALL AND REPLACED AT SAME TIME.

ODI #11040584ENGINE

PLEASE SEE ATTACHED PDF. IT IS THE LETTER I SENT TO FORD MOTOR COMPANY. MY COMPLAINT FOCUSES ON THE ENGINE OVERHEATING AND THE CONSTANT LOSS OF ENGINE COOLANT.

ODI #11039603ENGINEFIRE

WAS DRIVING ON HIGHWAY APPROXIMATELY 65 MPH WHEN THE ENGINE FAULT CAME ON AND LOST POWER. PULLED TO SIDE OF ROAD AND BEGAN TO SEE SMOKE FROM ENGINE. FIRST THOUGHT WAS OVERHEATING OR SIMILAR. WITHIN MINUTES NOTICED FLAMES FROM UNDER HOOD NEAR WINDSHIELD. GOT OUT OF CAR AND WITHIN LESS THAN 5 MINUTES CAR WAS FULLY ENGULFED IN FLAMES. THIS WAS AN OBVIOUS ENGINE ISSUE AND NOT A MAINTAINANCE ISSUE. THIS WAS A FLEET VEHICLE PROPERLY MAINTAINED UNTIL I PURCHASED IT FROM THAT EMPLOYER 1 YEAR PRIOR.

ODI #11035758ELECTRICAL SYSTEM

RECALL 14S17 VEHICLE HAS HESITATED AND STALLED SEVERAL TIMES. IT HAS STALLED TWICE AFTER BEING PUT IN REVERSE. EVENTUALLY CAR STARTED. THERE HAVE ALSO BEEN SEVERAL INSTANCES WHILE DRIVING WHERE THE VEHICLE SEEMS TO SPUTTER AND HESITATE BUT WILL CONTINUE TO DRIVE. YESTERDAY IT STALLED AFTER BEING STOPPED AT A RED LIGHT. VEHICLE SUDDENLY LOST POWER AFTER ACCELERATION AND WOULD NOT RESTART. VEHICLE IS CURRENTLY AT MECHANIC'S SHOP AND MECHANIC IS REPORTING AN ERROR CODE OF "POWERTRAIN CONTROL MODULE FAIL". THIS VEHICLE IS NOT SAFE! THIS VEHICLE SHOULD BE REPAIRED UNDER RECALL 14S17 AS IT IS A DOCUMENTED ISSUE WITH 2014 FORD ESCAPE VEHICLES.

ODI #11035323ELECTRICAL SYSTEM

SCREEN ON DASH, IN FRONT OF STEERING WHEEL, IS JUST A BLANK LIGHT. I CAN NO LONGER SEE MY MILEAGE, DIRECTIONAL, COMPASS, ETC

ODI #11034679ENGINE

MAR 27,2017 MANUFACTURER RECALL NUMBER: 17S09 NHTSA RECALL NUMBER: 17S09 RECALL STATUS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE THIS CRITICAL SAFETY ISSUE SEEMS TO BE TAKING A LONG TIME TIME TO FIND AND IMPLEMENT A SOLUTION. I HAVE TO KEEP ADDING COOLANT AT LEAST ONCE A WEEK SINCE 08/26/2015. NO WATER IN THE OIL DURING RECOMMENDED OIL CHANGES. I WOULD LIKE TO BE DRIVING A SAFE VEHICLE NOT ONE THAT COULD POSSIBLY KILL ME. IS THIS SOMETHING THAT COULD BE COVERED UNDER THE LEMON LAW IN THE STATE OF TEXAS? I WOULD BE HAPPY TO SWAP IT FOR A DIFFERENT VEHICLE THAT DIDN'T HAVE THIS ISSUE. IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS IS WHY I AM FILING THIS COMPLAINT AS I FEEL FORD SHOULD HAVE A SOLUTION READY TO IMPLEMENT. BUT I HAVE AS YET NOT BEEN CONTACTED.

ODI #11034362SEAT BELTS

SPRING IN MECHANISM THAT LATCHES DRIVER SEAT BELT HAS FAILED AND THE ENTIRE MECHANISM IS FAILING STARTING AT APPROXIMATELY 60,000 MILES.

ODI #11033871WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS BEING SERVICED AT RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042), THE DEALER NOTICED THAT THE LUG NUTS NEEDED TO BE REPLACED DUE TO THE MATERIAL EXPANDING, WHICH WOULD CAUSE EXTREME DIFFICULTY REMOVING THE WHEEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

ODI #11032884LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ANTELOPE VALLEY FORD, LANCASTER, CA, 888-483-0454) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11032903LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (OWEN FORD INC, 402 BLUE STAR HWY, JARRATT, VA 23867) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11032631STEERING

POWER STEERING ASSIST FAILURE. NUMEROUS TIMES IN THE LAST MONTH THE POWER STEERING DOES NOT ENGAGE RIGHT AWAY.TODAY 10/10/17 I RECEIVED A WARNING TO SERVICE POWER STEERING ASSIST.VERY COSTLY CANNOT AFFORD 1400 DOLLARS AT THIS TIME.FROM SOME RESEARCH FORD IS AWARE OF THIS PROBLEM.

ODI #11032743ENGINE

DRIVING MY 2014 ESCAPE TO WORK I WAS ON A 35 MPH STREET, AN ALERT WARNING CAME ON TELLING ME THE ENGINE WAS HOT AND TO SAFELY STOP VEHICLE. MY TEMPERATURE GAUGE NEEDLE WAS AT THE HOT. I PULLED OVER AND IT SLOWLY WENT BACK DOWN ENOUGH WHERE I GOT TO MY DESTINATION A MILE AWAY. WHEN CHECKED, MY COOLANT OVERFLOW WAS COMPLETELY EMPTY. I HAD SOMEONE TAKE ME TO PURCHASE THE CORRECT COOLANT AND REPLACED IT BEFORE STARTING THE VEHICLE. WHEN I RETURNED HOME AND CHECKED THE LEVEL, THE COOLANT WAS AGAIN LOW. THE ENGINE WAS EXTREMELY HOT TO THE TOUCH, INCLUDING THE HANDLE TO LATCH OPEN THE HOOD. I REMEMBERED A RECALL ON MY VEHICLE, 17S09/ NHTSA RECALL 17V-209, AND WAS WAITING FOR THE SECOND RECALL LETTER WHEN THE PARTS WERE GOING TO BE AVAILABLE FOR REPAIRS. IT STATED IF THE VEHICLE LEAKED COOLANT OR BECAME HOT, IT COULD CAUSE POSSIBLE OIL LEAK AND CRACK IN THE CYLINDER HEAD, AND EVEN FIRE! I CALLED BRUCE TITUS FORD IN PORT ORCHARD WASHINGTON AND THE SERVICE GUY TOLD ME NOT TO DRIVE IT AND IT WAS TOWED TO THE SERVICE DEPARTMENT. THEY DID TESTS AND FOUND THAT THAT ALERT MESSAGE OF VEHICLE GETTING HOT, ETC SHOWED BUT THEY DID A PRESSURE TEST AND SO ON AND COULD NOT SEE WHERE THE COOLANT WAS GOING. THEY TOLD ME THERE WERE STILL NO PARTS AVAILABLE FOR THE, (ENHANCEMENT TO THE COOLANT PROBLEM), NOT THE FIX! APPARENTLY THE RECALL SAYS THE ENHANCEMENT PART IS A SENSOR WHICH TELLS ME THE COOLANT IS GETTING LOW. SO WITHOUT IT BEING FIXED, I WAS TOLD TO COME GET THE VEHICLE AND KEEP REFILLING AS NEEDED! I WAS TOLD THEY COULD REPLACE THE COOLANT OVERFLOW BOTTLE BUT IT WAS NOT ONLY ON BACK ORDER, BUT WOULD COST ME $400! COOLANT IS LEAKING AT WORK AND IN DRIVEWAYS AND A HAZARD TO MINE AND OTHERS PETS! I'VE SPENT $40 ON COOLANT SO FAR AND CANT KEEP DOING THIS! I SHOULD NOT HAVE TO. ONLY 52,000 MILES, MY ONLY TRANSPORTATION, AND I'M STILL PAYING OUT $458 PAYMENTS AND INSURANCE!

ODI #11032273ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

10/7/17 APPROX 6:30 PM WHILE ENTERING ON RAMP ONTO FRWAY AT APPROX 35 MPH, DRIVING DIST OF LESS THAN 1/2 TO 3/4 MILE FROM LAST PARKED STOP, INDICATOR DASH MEMO OF "ENGINE TEMP HIGH PULL OVER SAFELY", NO INDICATION ON ENGINE TEMPERATURE GAUGE AS IT REGISTERED BELOW MID MARK. PULLLED OVER ON FRWAY INTO CLOSED LANES, TURNED OFF ENGINE. TURNED ON AGAIN TO ADVANCE 10 FT OUT OF WAY OF ONRAMP VEHICLES, TEMP GAUGE INDICATED "H", TURNED OFF ENGINE. CALLED FOR TOW, TECH COULD NOT START ENG, BATTERY DEAD. TOWED HOME (LESS THAN 2-4 MILES), ENGINE OFF WITH TICKING SOUND THAT COULD BE HEARD ACROSS GRILL. TODAY, 10/8/17 THIS AM CHECKED COOLANT AND EMPTY. NO INDICATION OF ENG RUNNING "HOT" OR NO FLUID LOW INDICATOR LIGHT/WARNING. THERE WAS NEVER ANY WARNING LIGHTS, ETC TIME DRIVING FROM 9/27/17 THRU 10/7/17.. *ON 9/27/17 I HAD ROUTINE OIL CHANGE, FLUIDS CHECKS W/RECEIPT OF DEALER PERFORMING ALL WORK AND CHECKS PRIOR TO A TRIP OF APPROX 346 MI EA WAY, TRAVELED APPROX 20 ADDITIONAL MI FROM 10/3/17-10/7/17 AND THERE WAS NO INDICATION OVERHTING OF ENGINE AND I HAD TO EXPECT COOLANT WAS FULL, NOT LOW AS IT WAS SERVICED APPROX 9 DAYS PRIOR. *ON 9/27/17 I ALSO SPECIFICALLY ASKED SERVICE REP AND TECH IF FLUIDS WERE CHECKED BOTH STATED YES,OKAY, ALSO INDICATED ON SERVICE RECEIPT.THEY PERFORM A COMPLETE CHECK OF FLUIDS, HOSES, ETC. TO KNOW IF FORD ESCAPES, 2014 OR OTHERS, HAVE HAD COMPLAINTS REGARDING OVERHEATING W/O WARNINGS AND/OR IF THERE IS A POSSIBILITY OF THIS FORD ENGINE HAVING A RECORD OF THESE PROBLEMS AND COMPLAINTS W/DEALER WHO DOES ALL ROUTINE MAINT ON MY VEHICLE AND ANY COMPLAINTS R/T BELL FORD, PHX SERDEPT REGARDING SAME ISSUE? READ FORDESCAPE.ORG THERE HAS BEEN A RECALL FOR ENGINES CATCH FIRE DUE TO OVERHTING/COOLANT, #17S09 IS IT VALID? I WILL BE ARRANGING TOWING FROM MY HOME TO DEALERSHIP MY VEHICLE&PERFORMED LAST MAINT&OIL CHANGE ON 9 /27/17: BELL FORD, PHXAZ 85023

ODI #11031833UNKNOWN OR OTHER

STARTED CAR AND DROVE TO WORK EVERYTHING WAS WORKING NORMAL. GOT IN CAR TO RETURN HOME FROM WORK ON THE SAME DAY. STARTED VEHICLE AND MY FORD TOUCH SCREEN WENT BLACK WITH NO WARNING. RADIO STOPPED WORKING AND ANY SOUND FROM BLUETOOTH PHONE CONNECTION NOT WORKING.SCREEN IS COMPLETELY BLACK AND OCCASIONALLY "SYNC" IN WHITE LETTERS WILL APPEAR, BUT NOTHING ELSE.

ODI #11031899ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042) WHERE IT WAS DIAGNOSED THAT THE PRESSURE TEST PASSED AND THE VEHICLE WAS FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 13094886, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000. *LN CONSUMER THINKS THE SENSOR FOR COOLANT SYSTEM WENT OUT GWING FALSE READINGS SO THE COOLANT FAN DID NOT COME ON. UPDATED 7/25/18*JB

ODI #11030828ENGINE AND ENGINE COOLING,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (401) 681-1300), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN CONSUMER STATED SHE WAS ADVISED PARTS NOT AVAILABLE UNTIL END OF YEAR 2017 UPDATED 7/24/18*JB *TR

ODI #11030428ENGINE

RECALL 17S09 FOR ENGINE CYLINDER HEAD, POTENTIALLY LEADING TO CRACKS AND RESULTING IN OIL LEAKS. DEALERSHIP CYPRESS COAST FORD IN SEASIDE CA CONTINUES TO CLAIM THEY DO NOT HAVE THE PARTS TO RESOLVE THE RECALL. I CONSIDER THIS TO BE A HUGE SAFETY HAZARD AND SINCE I DRIVE MY CAR EVERYDAY I AM AT RISK BECAUSE THE DEALERSHIP HASN'T RESOLVED THE RECALL/ DEFECT.

ODI #11025316LATCHES/LOCKS/LINKAGES1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR DRIVER'S SIDE DOOR OPENED AND THE CONTACT WAS EJECTED FROM THE VEHICLE AS THE DRIVER WAS MAKING A RIGHT TURN. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT WAS NOT WEARING A SEAT BELT AND SUSTAINED INJURIES TO THE LEFT FOREFINGER, BOTH LEGS, THE RIGHT CALF, THE RIGHT KNEE, AND SIGNIFICANT BRUISING AND PAIN TO THE BACK. MEDICAL ATTENTION WAS REQUIRED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 4,000.

ODI #11025473STEERING

A FAULT IN THE ELECTRIC POWER STEERING (EPS) SYSTEM RESULTED IN AN IMMEDIATE LOSS OF POWER STEERING ASSIST WITHOUT WARNING TO THE DRIVER. THIS UNEXPECTEDLY INCREASED THE STEERING EFFORT FORCE NECESSARY TO STEER THE VEHICLE AT LOWER VEHICLE SPEEDS, WHICH INCREASED THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

ODI #11025208FUEL/PROPULSION SYSTEM

WITH ABSOLUTELY NO NOTICE, CAR DASHBOARD WARNS ENGINE HAS HIGH TEMP AND TO PULL OVER SAFELY! I PULLED INTO THE NEAREST PARKING LOT AND POPPED THE HOOD TO FIND THE CAR WAS OVERHEATING! THE COOLANT RESERVOIR WAS EMPTY- AND I NOTICED A SLOW DRIP NEAR MY TIRE. THERE WAS A VERY MINIMAL AMOUNT OF SMOKE. I CALLED A FRIEND TO BRING COOLANT AND AFTER ALLOWING THE SYSTEM TO COOL DOWN, ADDED ENOUGH TO GET ME HOME. NOT EVEN THREE MILES AWAY, AND IT'S ALREADY EMPTY AGAIN. I CALLED FORD AND THEY SAID THERE IS A RECALL SPECIFIC TO THIS PROBLEM ON 2013'S BUT DOES NOT APPLY TO MY VEHICLE. THIS NEEDS TO BE EXPANDED ASAP BEFORE MORE FORDS OVERHEAT AND POTENTIALLY CATCH ON FIRE!! THERE ARE BARELY 35,000 MILES ON THE VEHICLE. I WAS DRIVING 35 AND UNDER ON CITY STREETS FOR NOT EVEN 15 MINUTES WHEN THIS HAPPENED.

ODI #11024816WHEELS,SERVICE BRAKES

BREAKING MAKES KNOCKING SOUND

ODI #11024908SUSPENSION

REAR SHOCK ABSORBER DEFECTIVE, BUT FORD WON'T REPLACE UNDER EXTENDED WARRANTY, EVEN PREMIUM EXTENDED. DEALER REPLACED AT COST OF $556 PLUS CHARGED ANOTHER $100 TO ALIGN WHEELS. FORD WILL NOT TAKE CARE OF, DESPITE ISSUING TSB NO. 15-0194 INDICATING THAT SHOCK ABSORBERS MAY BE DEFECTIVE. FORD SAYS PART NOT COVERED, BUT THERE IS A SAFETY ISSUE DUE TO DEFECTIVE PART.

ODI #11023922FUEL/PROPULSION SYSTEM

FUEL PUMP SENSOR NOT WORKING RIGHT. NOT LETTING ENOUGH AIR IN. MAKING THE CAR STALL WHEN IN DRIVE.

ODI #11023960ENGINE

I AM AWARE OF A RECALL FOR MY CAR WHICH CAN RESULT IN AN ENGINE FIRE DUE TO A CRACKED HEAD. WHEN I CHECK FOR A RESOLUTION ALL I SEE IS THAT FORD HAS A PLAN TO CORRECT.. BUT THERE HAS BEEN NO ACTION TAKEN TO IMPLEMENT THE REPAIR.. WHEN DO THEY HAVE TO START ACTING ON THE RECALL?

ODI #11023430POWER TRAIN

108,000 MILES GOING DOWN EXPRESSWAY AT 75 MPH WHEN THE TRANSMISSION CATASTROPHICALLY FAILED AND HAD TO COAST ONTO THE SIDE OF THE EXPRESSWAY. COMPLETE TRANSMISSION AT JUST OVER 100,000 MILES ON A 2014 (ONLY 3 YEARS) OLD IS NOT ACCEPTABLE AND COULD CREATE UNSAFE DRIVING CONDITIONS. I WAS FORTUNATE TO BE ABLE TO COAST TO THE SHOULDER.

ODI #11023002ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

THE VEHICLE WAS IN MOTION BEING DRIVEN WHEN HEAVY RAIN BEGAN. THE WIPERS WOULD NOT TURN ON IN ANY LEVEL, MANUAL OR OTHERWISE. THIS CREATED AN EXTREAMLY DANGEROUS SITUATION WITH LITTLE TO NO VISIBILITY. THE DEALER DID NOT DISCLOSE THE PROBLEMS WITH THE 2014 FORD ESCAPE BCM BUT INDICATED WAS THE CAUSE. THEY HOWEVER DID NOT REPLACE IT, BUT DID CHARGE $450 FOR DIAGNOSIS ONLY. NO ACTUAL REPAIR WAS MADE. THIS VEHICLE SHOULD BE UNDER RECALL. IT IS AGAIN AFFECTING THE WIPER CONTROL INTERMITTENTLY.

ODI #11021421UNKNOWN OR OTHER

I HAVE THE TITANIUM FORD ESCAPE AND MY SUNROOF IS LEAKING ALL OVER. I JUST FINANCED THE CAR 2 MONTHS AGO AND HAVE TAKEN IT TO TWO DIFFERENT PLACES AND THEY CANNOT FIND THE ISSUE. IT LEAKS SO MUCH THAT THAT WATER DRIPS ON ME WHEN IT RAINS. I HAVE SEEN MANY COMPLAINTS AND EVEN SOME THAT HAVE RECALLS BUT WHEN I CALLED FORD TODAY THEY STATED THAT MY PARTICULAR MODEL DOES NOT HAVE A RECALL. WHEN I GOOGLED IT MANY PEOPLE HAVE ALSO HAD THE SAME ISSUE AND EDMUNDS.COM STATES THAT OVER 2,000 CARS DO HAVE A RECALL FOR IT. THE SEAL ON THE SUNROOF IS NOT THE ISSUE BECAUSE IT HAS BEEN CHECKED. I DO NOT UNDERSTAND WHY ONLY SOME OF THE MODELS HAVE RECALLS AND SOME DO NOT IF WE ARE ALL HAVING THE SAME ISSUE.

ODI #11021472ENGINE

VEHICLE COMMONLY OVERHEATS, LOSS OF COOLANT. OVERHEATING OCCURS WHEN TRAVELING UPHILL AT GREATER THAN 40 MPH WITH AIR CONDITIONING ON, OR IN ANY GEAR WHEN ENGINE SPEED IS HELD ABOVE 3500 RPM AND AIR CONDITIONING IS ON. COOLANT LOSS OCCURS AT ABOUT 20 OZ PER 1000 MILES DRIVEN

ODI #11021069ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SPANGLER MOTORS (LOCATED AT 5620 PA-405, MILTON, PA 17847 (570) 742-8725) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

ODI #11020932ENGINE

VEHICLE HAS STALLED WHILE IN MOTION ON NUMEROUS OCCASIONS, THIS HAS BEEN HAPPENING FOR OVER A YEAR. IF THE ENGINE IS TURNED OFF AND THEN TURNED BACK ON, IT WILL SOMETIMES RUN JUST FINE, OTHER TIMES IT WILL DRIVE FOR 5-10 MINUTES AND THEN DO THE SAME THING. IF IT SITS FOR A PERIOD OF TIME, IT WILL THEN DRIVE FINE. THE CHECK ENGINE LIGHT WILL OR WILL NOT COME ON WHEN IT DOES THIS. I HAVE HAD IT IN SEVERAL TIMES TO HAVE THIS CHECKED AND IT IS CURRENTLY IN THE SHOP HAVING THE THROTTLE BODY REPLACED TO THE TUNE OF ALMOST $900. ALL OF THESE INCIDENCES HAPPENED WHILE DRIVING ON A CITY STREET. PRIOR TO THE CAR ACTING UP, THE CAR HAD BEEN IN PARK IDLING FOR ABOUT 5 MINUTES. THE DATE LISTED BELOW IS THE MOST RECENT DATE THIS OCCURRED.

ODI #11020320ENGINEFIRE

I WAS DRIVING ON A HIGHWAY WHEN AN ALERT APPEARED ON MY DASHBOARD: "ENGINE ERROR 1"--- AND, I NOTICED MY BATTERY LIGHT WAS ON. IMMEDIATELY, THE VEHICLE SLOWED, BUT I WAS ABLE TO EEK TO AN EXIT AND STOP ON THE SIDE OF THE FRONTAGE ROAD. I TURNED OFF THE VEHICLE. AS I CALLED FOR A TOW TRUCK, I NOTICED SMOKE SLOWLY WAFTING FROM BENEATH THE HOOD, NEAR THE WINDSHIELD...AND THEN I SPOTTED AN ORANGE FLAME. I QUICKLY EXITED THE VEHICLE AND CALLED 911. AFTER THE FIREMEN STOPPED THE FIRE, I SAW THE FRONT OF THE VEHICLE, ON THE DRIVER'S SIDE, HAD MELTED AWAY.

ODI #11019478ENGINE

I BOUGHT THE VEHICLE BRAND NEW IN JULY 2013. IT WAS ONE OF THE FIRST 2014 ESCAPE MODELS MADE. AFTER A YEAR OF OWNING IT (2014), I TURNED THE VEHICLE ON ONE MORNING AND I RECEIVED AN ERROR MESSAGE STATING "ENGINE FAULT - SERVICE NOW". I PROCEEDED TO TURN THE CAR OFF, THEN BACK ON, AND THE MESSAGE WAS GONE. WHEN I TOOK IT IN TO THE DEALER FOR AN OIL CHANGE, I MENTIONED WHAT HAPPENED AND THEY SAID THEY COULDN'T DO ANYTHING UNLESS THE MESSAGE WAS STILL ON THERE. OVER THE NEXT COUPLE OF YEARS (2015-2016), I WOULD GET THE MESSAGE RANDOMLY, BUT IT WOULD GO AWAY AFTER I RESTARTED THE VEHICLE. THE DRIVING SEEMED TO BE THE SAME, SO IT DIDN'T CAUSE TOO MUCH CONCERN. IN THE LAST FEW MONTHS (2017), I HAVE NOTICED THE MESSAGE RETURNING "ENGINE FAULT - SERVICE NOW." WHEN I TOOK THE CAR IN FOR A RECALL, I MENTIONED THE ERROR AGAIN AND THEY WERE ABLE TO DETERMINE WHAT IT WAS - THEY NEEDED TO REPLACE THE WIRE SPLICE. WHAT CONCERNS ME IS THAT OTHER FORD ESCAPES HAVE BEEN RECALLED WITH THIS PROBLEM, AND I'VE BEEN DRIVING AROUND WITH A SAFETY ISSUE SINCE I PURCHASED IT IN 2013.

ODI #11015831ENGINE

FORD MOTOR COMPANY ANNOUNCED A RECALL REGARDING LEAKING COOLANT, RESULTANT CRACKED CYLINDER HEADS, AND RESULTANT UNDERHOOD/VEHICLE FIRES, ON MARCH 27, 2017. THE MANUFACTURER'S AND NHTSA'S RECALL NUMBER IS 17S09. THIS IS A CRITICAL SAFETY ISSUE, AS VEHICLE FIRE'S ARE LIKELY TO RESULT IN INJURY AND OR DEATH. AS OF AUGUST 16, 2017, FORD HAS NOT MADE AVAILABLE ANY REMEDY WHATSOEVER FOR THIS ISSUE; FORD HAS FAILED TO TIMELY CORRECT THE PROBLEM. MOREOVER, FORD'S PROPOSED REMEDY, WHICH AGAIN IS NOT AVAILABLE 5 MONTHS AFTER ITS IDENTIFYING THE ISSUE, IS A COOLANT LEVEL SENSOR, WHICH DOES NOT ADDRESS AT ALL THE UNDERLYING ISSUE OF LEAKING COOLANT, AND THUS DOES NOTHING TO PREVENT THE RESULTANT VEHICLE/UNDERHOOD FIRES.

ODI #11015419LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUSS FORD LINCOLN (LOCATED AT 111 S. RT. 31, MCHENRY, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS SHOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11015034ELECTRICAL SYSTEM

INSTRUMENT CLUSTER IS INOPERATIVE

ODI #11015058ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, A HIGH TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT IN THE VEHICLE WAS LEAKING. THE INDEPENDENT MECHANIC ADDED COOLANT AND THE LIGHT TURNED OFF. WHILE DRIVING HOME, THE CONTACT NOTICED LOW COOLANT LEVEL IN THE VEHICLE. THE CONTACT SPOKE WITH PREMIER FORD (2120 US-45, COLUMBUS, MS 39705) WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), AND THE CONTACT WOULD NEED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED; HOWEVER, THEY WOULD MAKE A NOTE OF THE INCIDENT AND INFORM NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,100.

ODI #11015075ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE CONTACT STOPPED THE VEHICLE AND ADDED COOLANT AND OIL. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE TAILPIPE OF THE VEHICLE. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD INSPECT THE VEHICLE FOR THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

ODI #11014221FUEL/PROPULSION SYSTEM

WHILE DRIVING ON A BUSY STREET THE CAR STALLED AND WOULD NOT TURN OVER TO RESTART. OTHER VEHICLES HAD TO SWERVE TO AVOID COLLISION WHILE IT STALLED AND PUSHED TO A SAFE LOCATION. ONCE TAKEN TO THE MECHANIC IT WAS IDENTIFIED AS THE FUEL PUMP BEING THE PROBLEM. EVEN THOUGH MY VIN NUMBER WAS NOT IDENTIFIED IN THE RECALL OF OTHER 2014 FORD ESCAPE IT SHOULD BE LOOKED INTO EXPANDING THE RECALL DUE TO THE POSSIBILITY OF DANGER TO PASSENGERS IN THE VEHICLES.

ODI #11013471STRUCTURE

DELAY IN GETTING RECALL TAKEN CARE OF. NOTIFIED A YEAR AGO OF RECALL, FINALLY RECEIVED LETTER IN MAY THAT PARTS WERE AVAILABLE, SCHEDULED APPOINTMENT FOR 7/19/2017. DEALER CANCELED THE APPOINTMENT 2 DAYS BEFORE SAYING PARTS WERE NOT AVAILABLE. IT IS NOW 1 MONTH LATER AND THE DEALER HASN'T EVEN ORDERED THE PARTS.

ODI #11012653ENGINE

MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.

ODI #11012309ELECTRICAL SYSTEM,ENGINE

VEHICLE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT CREATING A SERIOUS SAFETY ISSUE.

ODI #11011635STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.

ODI #11011497ENGINE

MY FORD ESCAPE HAS BEEN HAVING OVERHEATING ISSUES FOR MONTHS. WHEN TAKEN TO THE DEALER THEY CLAIMED TO HAVE FIXED IT ONLY TO HAVE MADE IT WORSE AS THE CAR COMPLETELY SHUTS DOWN DUE TO OVERHEATING. THERE IS A RECALL REGARDING THIS EXACT ISSUE AND THEIR REPAIR IS A SENSOR TO WARN OF LOW COOLANT. THAT'S RIDICULOUS!!! THE PROBLEM LIES WITH THE COOLANT LEAKING. WHERE IS THE ACTUAL FIX FOR THAT??? A WARNING LIGHT DOESN'T FIX THE MANUFACTURING ISSUE OF LEAKING COOLANT. A 3 YEAR OLD CAR SHOULDN'T HAVE LEAKING PROBLEMS!!! WHILE IN MOTION, THE OVERHEATING SENSORS TURN ON AND THE CAR SHUTS OFF MAKING FOR A VERY DANGEROUS SITUATION. FORD PRETENDED THEY HAD NO IDEA ABOUT AN OVERHEATING ISSUE AND CHARGED ME $800 TO FIX IT AND YET, IT ACTUALLY FIXED NOTHING!!! STILL OVERHEATING, AND I'M STILL OUT $800 AND NO RESOLUTION IN SIGHT.

ODI #11010473LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAYBROOK DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11010593LATCHES/LOCKS/LINKAGES,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11010350ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON DIFFERENT OCCASIONS. THE CONTACT TOOK THE VEHICLE TO THE LITHIA FORD DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT TANK AND THE SENSOR NEEDED TO BE REPLACED. THE COOLANT TANK WAS REPLACED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY WOULD NOT BE AVAILABLE AND THEY WERE NOT ABLE TO PROVIDE LOANER VEHICLES DUE TO NHTSA NOT AUTHORIZING THEM TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11010352ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TASCA AUTOMOTIVE GROUP LOCATED AT 1300 PONTIAC AVE, CRANSTON, RI 02920; (800) 788-2114) WHERE IT WAS DIAGNOSED THAT THE BOOST AND MAT SENSOR NEEDED TO BE REPLACED. IN ADDITION, THE ENGINE SPLICES ALSO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. A MONTH LATER, ON JULY 6, 2017 WHILE DRIVING 25 MPH, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENGINE SPLICES NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-241-3673 AND STATED THAT THE CONTACT NEEDED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 34,243.

ODI #11010138FUEL/PROPULSION SYSTEM

WHILE THE VEHICLE WAS IN MOTION, IT STALLED ONCE WHILE I WAS PULLING IN TO A PARKING SPACE. MY FOOD WAS ON THE BRAKE AT THAT TIME. THERE WAS PLENTY OF GAS IN THE TANK. THERE WERE NO ALERT LIGHTS ON PRIOR TO STALLING. TODAY, WHILE DRIVING ON A CITY STREET, THE VEHICLE STALLED AS I HAD MY FOOT ON THE ACCELERATOR. AGAIN, THERE WAS PLENTY OF GASS IN THE VEHICLE. I WAS SAFELY ABLE TO PULL OVER. THE VEHICLE WAS ABLE TO START AGAIN WITHOUT DIFFICULTY AND NO PROBLEMS FOR THE REMAINDER OF THE DRIVE HOME.

ODI #11006465UNKNOWN OR OTHER

MY 2014 FORD ESCAPE HAS BEEN RECALLED FOR THE ENGINE OVER HEATING. I HAVE HAD TO GET IT TOWED TWICE NOW BECAUSE IT CONTINUES TO OVER HEAT DUE TO A LACK OF COOLANT (IT DISAPPEARS FOR SOME REASON AND NO ONE KNOW WHERE IT GOES). I THEN HAVE TO GET A RENTAL CAR FOR THE WEEK OR HOWEVER LONG IT TAKES THEM TO FIX IT. FORD DOES NOT HAVE A PLAN TO FIX THE ISSUE INSTEAD THEY WILL INSTALL A SENSOR TO HELP MONITOR THE COOLANT LEVEL AND WARN ME BEFORE THE CAR OVERHEATS. THIS JUST TRANSFER THE BURDEN ONTO ME TO CONTINUOUSLY ADD COOLANT TO A NEW CAR THAT SHOULDN'T NEED IT HAD IT BEEN MADE CORRECTLY. AT THIS POINT I DON'T EVEN WANT THE CAR ANYMORE BECAUSE IT IS UNSAFE AND A HUGE INCONVENIENCE. THIS HAPPENS WHILE I AM DRIVING AND IT WARNS ME TO IMMEDIATELY PULL OVER.

ODI #11006016ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

ODI #11005598UNKNOWN OR OTHER

MOUSE KILLED IN BETWEEN AC/HEAT FAN BLOWER & CABIN AIR FILTER ! 2ND TIME THIS HAS HAPPEN. 1ST.TIME GOT FIX UNDER WARRANTEE.NOW MY WARRANTEE IS UP (39000 MILES) CAR WAS MOVING 500FT. FROM HOME. TURNED AC ON ,BANG! BANG! TURN IT OFF/ I KNEW WHAT HAPPEN. THE 1ST. TIME THEY HAD TO REPLACE FAN BLOWER / IT VIBRATES LOUDER THAN OUR MOTOR ,NOWITS DOING IT AGAIN.I GOT THE BACK HALF OF MOUSE VACCUM OUT FROM THE CABIN COMPARTMENT. MY ? HOW ARE THEY GETTING IN THERE. I'LL SHOW YOU WHAT I FOUND AN EXPLAIN. IN THE ENGINE COMPARTMENT FORD DIDN'T PUT A SCREEN OVER BLOWER ENTRANCE,.SO I PUT ONE, I RUN MY FAN ON LOW.

ODI #11005231ENGINE

ON EACH COLD START, IN PARK, HEAVY PUFF OF BLUE SMOKE EMITS FROM EXHAUST. VEHICLE HAS 66,000 MILES ON IT AND HAS BEEN REGULARLY AND PROFESSIONALLY MAINTAINED. DEALER SERVICE ADVISER STATES INTERNAL OIL LEAK ONTO ENGINE HEAD, LIKELY REQUIRING ENGINE REPLACEMENT. I WOULD LIKE NHTSA TO INVESTIGATE TO EXPAND MODELS WITHIN CURRENT CAMPAIGN NUMBER 17V209000 AND/OR RESEARCH ADDITIONAL ISSUE WITH LEAKS IN CERTAIN FORD ENGINES. I HAVE NOT RECEIVED NOTICE FROM FORD MOTOR COMPANY THAT MY VEHICLE WAS INCLUDED IN CAMPAIGN NUMBER 17V209000, AND A VIN SEARCH ON THE NHTSA SITE CONFIRMED THAT THE VEHICLE WAS NOT SUBJECT TO SUCH RECALL; HOWEVER, I BELIEVE IT IS LIKELY THAT MY VEHICLE IS IN THE SAME DANGER AS THOSE LISTED IN THE ABOVE-REFERENCED NHTSA RECALL EITHER FOR THE REASONS STATED IN THE RECALL OR ADDITIONAL REASONS. THANK YOU.

ODI #11005329STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG

ODI #11004898LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL CLOUGH FORD OF WINDSOR, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11004298STRUCTURE,LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GIBBONS FORD LOCATED AT 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519; (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN

ODI #11004014POWER TRAIN

SINCE SHORTLY AFTER PURCHASING THE VEHICLE IT BEGAN HAVING ISSUES WITH THE TRANSMISSION. THEY INCLUDED UNCONTROLLED ACCELERATION, DECELERATION, ROUGH SHIFTING, TRANSMISSION AND FLUID LEAKS. THE VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FROM 1 DAY TO OVER 90 DAYS AT A TIME. SEVERAL REPAIRS TOOK 5-7 WEEKS. INITIALLY THE FORD DEALERSHIP AND FORD MOTOR CO. COVERED THE REPAIRS AND PROVIDED A RENTAL CAR ON TWO OCCASIONS. THE ISSUE HAS NOT BEEN FULLY RESOLVED AS THE VEHICLE HAS BEEN IN THE FORD SHOP SINCE APRIL 1, 2017 WHILE IT WAS BEING DIAGNOSED AND I TRIED TO DISCUSS THE ISSUES WITH FORD SINCE THEY REFUSED TO COVER THE REPAIRS. FORD DENIED OUR CLAIM TO REPLACE THE VEHICLE WITH LESS THAN 25,000 MILES ON THE VEHICLE UNDER THE CALIFORNIA "LEMON LAW" STATUTES. THE ISSUES HAVE NEARLY CAUSED SEVERAL ACCIDENTS AND THE VEHICLE HAD TO BE TOWED TO THE SHOP AT ONE POINT AS I FELT IT WAS UNSAFE TO DRIVE. THE UNCONTROLLED ACCELERATION AND DECELERATION USUALLY TOOK PLACE AT FREEWAY SPEEDS OF 55-70 MPH. THE ROUGH SHIFTING WAS COMMONLY DURING A FIRST START OR WHEN APPROACHING OR PULLING AWAY FROM A STOP AT AN INTERSECTION. IT WOULD SHIFT ROUGH AT SPEEDS 20-35 ON RESIDENTIAL ROADWAYS. THE LEAKS WERE TYPICALLY DISCOVERED AFTER FREEWAY DRIVING. I HAVE NUMEROUS DOCUMENTS AND THE SYSTEM WOULD NOT ACCEPT THEM ALL SO I UPLOADED A FEW AS SAMPLES. THE VEHICLE HAS BEEN IN THE SHOP SINCE APRIL 1, 2017 SO I DO NOT HAVE THE DOCUMENTS SHOWING THE CURRENT ISSUES. FORD HAS BEEN DIFFICULT TO WORK WITH AND HAS REFUSED TO COVER ANY REPAIRS. FORD MOTOR COMPANY INFORMED ME THAT THEY "SELF REPORT" CLAIMS LIKE THIS TO NHTSA AND PROVIDE NHTSA WITH MY CONTACT INFORMATION. THEY ALSO TOLD ME MY ONLY OPTIONS WOULD BE TO FILE A LAWSUIT AGAINST FORD OR REPORT THE ISSUE TO NHTSA AS A SAFETY CONCERN. I BELIEVE THIS VEHICLE HAS AN INHERENT DEFECT THAT IS A SERIOUS SAFETY ISSUE.

ODI #11003588ENGINE,FUEL/PROPULSION SYSTEMFIRE

WHILE MY DAUGHTER WAS DRIVING THE CAR LESS THAN 10 MINUTES FROM HOME AFTER JUST STARTING UP FOR THE MORNING IN JUNE 27, 2017 UNDER HOOD STARTED TO SMOKE, CAUGHT ON FIRE, AN EXPLOSION SOUND AND CAR BURNED UP . CAR HAD TO BE PUT OUT BY FIRE DEPARTMENT. TOTAL LOSS PER INSURANCE COMPANY . THIS CAR HAS A ENGINE FIRE RECALL AND I WAS TOLD RECALL WORK WAS DONE PRIOR TO SALE OF THE CAR TO ME BY FORD DEALER IN MAY 2017. HOWEVER I NOW FIND OUT THAT THE ACTUAL RECALL PART IS STILL NOT AVAILABLE FROM FORD AND THAT ONLY AN INSPECTION WAS DONE PRIOR TO SALE. NOT AN ACTUAL REPAIR. THE RECALL HAD TO DO WITH ENGINE FIRES ! MAYBE ALL THESE CARS NEED TO BE OF THE ROAD.

ODI #11003590UNKNOWN OR OTHER,ENGINE

I HAVE AN ID# 10971972 THAT I GOT WHEN I CALLED NHTSA BACK IN APRIL, ALSO FILLED OUT A FORM & RETURNED TO WASHINGTON OFFICE IN JUNE THAT WAS MAILED TO ME BACK IN MAY - TOO MUCH TO EXPLAIN HERE, I WILL ATTACH A WORD DOC WITH DETAILED ISSUE INFO

ODI #11003454FUEL/PROPULSION SYSTEM

MY CAR COMPLETELY SHUT OFF GOING G 60MPH IN THE FAST LANE ON THE HIGHWAY ENDANGERING ME AND MY 2 YOUNG KIDS IT WOULD NOT RESTART AFTER MANY ATTEMPTS, , MONTHS PRIOR I COMPLAINED TO DEALER THAT MY CAR WAS JERKING AND SOMETIMES FELT AS IT WASN'T GETTING FUEL. BUT THEY CONTINUE TO TELL ME NOTHING IS WRONG WITH MY CAR BUT SINCE IT SHUT OFF IT'S AT THE DEALERSHIP AND WAS TOLD THE FUEL PUMP MALFUNCTIONED. *TR

ODI #11003004POWER TRAIN,ENGINE

WHILE PULLING OUT INTO TRAFFIC ON JULY 3, 2017, MOVING AT 30 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND THE TRANSMISSION DOWNSHIFTED CAUSING THE CAR TO QUICKLY DECELERATE NEARLY CAUSING A REAR END COLLISION. THE ENGINE WARNING LIGHT INDICATED AN ENGINE FAULT REQUIRING IMMEDIATE SERVICE. THE ENGINE CONTINUED RUNNING BUT WITH HARDLY ANY ACCELERATION THEN LOSS OF POWER AND BUCKING. I PULLED TO SHOULDER AND WAS ABLE TO LIMP HOME ABOUT A MILE WITH ENGINE RUNNING ERRATICALLY ALL THE WAY. CALLED AAA AND HAD VEHICLE TOWED TO HAMMONASSET FORD IN MADISON CT FOR SERVICE ON JULY 4 2017. AWAITING RESPONSE FROM THEM AT THIS TIME.

ODI #11003021SUSPENSION

WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM WITH THE REAR SHOCKS. I HAVE NEVER EXPERIENCE A REAR SHOCK LEAK AS LONG AS I HAVE OWNED A VEHICLE. NOW, BASICALLY, EVERY TIME I HAVE AN OIL CHANGE AND CHECK, THEY INFORM ME OF A LEAKAGE.

ODI #11002119ENGINE AND ENGINE COOLING,ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. *LN *TR

ODI #10995783STEERING

STEERING ASSIST FAILURE SERVICE REQUIRED WARNING SIGN CAME UP. STEERING WHEEL STOPPED WORKING BECAUSE REALLY TIGHT AND WOULDNT TURN AT ALL. VEHICLE WAS LUCKILY STATIONED WHEN DISCOVERING THE PROBLEM BUT PROBLEM CONTINUED TO OCCUR WHILE VEHICLE WAS IN MOTION AS WELL

ODI #10995649SEATSCRASH1 INJURY

I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.

ODI #10994274POWER TRAIN

AT THE END OF A 55 MILE TRIP THE "TRANSMISSION MALFUNCTION" INDICATOR LIGHT CAME ON. AFTER THE VEHICLE SAT FOR A FEW HOURS I STARTED IT UP AGAIN AND THE LIGHT HAS NOT COME BACK ON. THE VEHICLE ONLY HAS 32000 MILES AND I CAN'T GET FORD TO LOOK AT IT AND TELL ME IF IT IS ELECTRICAL OR TRANSMIISION OCCURED ON 7/7/14

ODI #10993975POWER TRAIN,SERVICE BRAKES,ENGINE

"TAKATA RECALL"......I STOPPED BY 7-11 ATM TO GET SOME MONEY AND OTHER ITEMS...UPON RETURNING TO MY VEHICLE I NOTICED IT WOULD NOT START. THE DASHBOARD SAID IT WAS IN REVERSE EVEN THOUGH IT WAS IN PARK MODE. I SPEND APPROXIMATELY 3.5 HOURS ON THE PHONE WITH THE FORD MOTOR COMPANY TRYING TO GET SOME REAL HELP. AFTER NO SUCCESS, I WENT THRU THREE DIFFERENT CUSTOMER SERVICE REPS WHO WERE NOT KNOWLEDGEABLE ON HOW TO HANDLE A VEHICLE THAT WAS DISABLED, STUCK IN REVERSE AND WOULD NOT START. I ENDED UP CALLING AAA AND HAD IT TOWED TO MY OWN MECHANIC BECAUSE I CALLED THREE FORD DEALERSHIP STATED THAT IT WOULD BE AT LEAST 2-3 WEEKS BEFORE SOMEONE COULD CHECK OUT MY VEHICLE. IN ADDITION, THEY WERE NOT COOPERATIVE IN HELPING ME GET A RENTAL CAR EITHER AND STATED THEY WOULD NOT COVER THE COST OF RENTING A CAR. MY OWN MECHANIC WHO HAS SERVICED ALL MY VEHICLES AND THERE HAS NEVER BEEN AN ISSUE... ADVISED ME THAT THE BRAKE CABLE OR SOMETHING TO THAT EFFECT WAS BROKEN. I JUST DON'T UNDERSTAND HOW THAT IS POSSIBLE SINCE I JUST PURCHASED THE VEHICLE 10/2016. THIS IS THE SECOND TIME IN 9 MONTHS I'VE HAD ISSUES WITH FORD AND THEIR FAULTY PRODUCTS. APRIL 2017 FORD MOTORS SETTLED WITH ME OVER MY 2013 FORD FOCUS WHICH WAS IN AN OUT OF THE SHOP SINCE MARCH 2015. I'VE HAD TO GO THRU NUMEROUS AGENCIES TO GET ANY REAL HELP. I'VE SPOKEN WITH MY MECHANIC TODAY AND WAS GIVEN AN APPROX ESTIMATE OF $700 TO REPAIR AND MY CAR WON'T BE AVAILABLE UNTIL NEXT WEEK. IN ADDITION, IT'S COSTING $170 TO RENT A CAR TO GET BACK AND FORTH TO SCHOOL AND WORK UNTIL MONDAY. I AM LOOKING FOR FORD TO REIMBURSE ME FOR MY EXPENSES AND COST TO REPAIR MY VEHICLE. OR THE OTHER ALTERNATIVE IS TO BUY BACK THE VEHICLE. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD AGAIN.

ODI #10993804VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

INSTRUMENT PANEL FLICKERS AND GOES BLACK. WE ARE TOLD THIS IS THE SOFTWARE UPDATE WHICH IS PART OF A RECALL. HOWEVER, THE RECALL DOES NOT COVER THIS DATE OF MANUFACTURE.

ODI #10993461ELECTRICAL SYSTEM

MY 2014 FORD ESCAPE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT, CAUSING A SERIOUS SAFETY ISSUE. MY ESCAPE HAS NEVER HAD ANY WORK PERFORMED ON IT BEYOND NEW TIRES AND OIL CHANGES SO THIS IS A MANUFACTURING DEFECT. I TOOK MY VEHICLE TO THE LOCAL FORD DEALERSHIP FOR SERVICE AND WAS INFORMED IT IS A PROBLEM WITH THE SPLICES IN THE WIRING HARNESS FOR THE MAP SENSOR. I WAS ALSO TOLD IT IS THE EXACT SAME PROBLEM AS FORD'S CURRENT RECALL NUMBER 14S17 FOR 2013-2014 FORD ESCAPES; HOWEVER MY VIN IS NOT COVERED BY THIS RECALL DUE TO ITS MANUFACTURING DATE. APPARENTLY ADDITIONAL VEHICLES NEED TO BE ADDED TO THIS RECALL OR A NEW RECALL NEEDS TO BE ISSUED AS THIS ISSUE CONTINUED ON MY FORD ESCAPE AND FORD HAS REFUSED TO FIX MY PROBLEM SINCE MY VEHICLE IS OUT OF WARRANTY DUE TO THE NUMBER OF MILES, EVEN THOUGH THIS IS CLEARLY A SAFETY ISSUE CAUSED BY A MANUFACTURING PROBLEM AND NOT A WEAR AND TEAR ISSUE. I WAS CHARGED $360.35 TO REPAIR MY VEHICLE.

ODI #10993516ENGINE

TL* THE CONTACT'S HUSBAND OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART FOR THE REMEDY WAS UNAVAILABLE. WHILE THE CONTACT'S HUSBAND WAS AT A STOP, THE CONTACT NOTICED THAT COOLANT LEAKED ONTO THE GROUND. UPON INSPECTION, THE CONTACT NOTICED THAT RADIATOR FLUID WAS LEAKING AND THE RESERVOIR COOLANT CAP WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 08/24/17*LJ *CN

ODI #10992474SERVICE BRAKES, HYDRAULIC,SERVICE BRAKESCRASH1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE STATUS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED MINOR BRUISES AND SCRAPES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 06/23/17 *** CUSTOMER REQUEST IMMEDIATE DELETION OF COMPLAINT. *LJ *CN

ODI #10992122STRUCTURE,LATCHES/LOCKS/LINKAGES,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

ODI #10992146STRUCTURE

MY CAR HAD A RECALL IN SEPT 2016 AND I HAVEN'T BEEN ABLE TO GET IT FIXED YET. MY DEALERSHIP STILL HAS NO PARTS. SO WHAT AM I SUPPOSED TO DO.

ODI #10991895POWER TRAIN,ENGINE

MY CAR IS HAVING SAME EXACT ISSUES AS REPORTED IN RECALL #14S17 YET MY VIN IS NOT INCLUDED. MY VEHICLE IS CURRENTLY STILL IN GARAGE, GOING ON 2 WEEKS NOW, AND THEY JUST TOLD ME 6 OUR OF 7 PARTS ARE COVERED UNDER MY WARRANTY YET 1 PART, THE WIRING ASSEMBLY EC SENSOR IS NOT AND WILL BE $800 TO FIX. MY VEHICLE LITERALLY WOULD STALL WHILE DRIVING AND HAD SEVERE HESITATION AFTER I TURNED IT OFF AND BACK ON. HOW CAN MY VEHICLE IN THE SAME YEAR BE EXPERIENCING SAME ISSUES AS THE RECALL BUT NOT BE INCLUDED IN THE RECALL BECAUSE OF MY VIN # AND NOW I'M RESPONSIBLE FOR THE $800? WE WERE HEADED TO LITTLE WASHINGTON, PA AND THE WHOLE RIDE UP WAS A HESITATION EVERY ONCE IN A WHILE WHILE DRIVING DOWN THE ROAD. THEN AT ONE POINT THE CAR JUST STALLED WHILE DRIVING. TURNED OFF AND BACK ON AND AT A RED LIGHT INTERSECTION, HIT THE GAS TO GO AND WOULD NOT MOVE. TURNED OFF AND BACK ON AND TOOK AWHILE FOR THE CAR TO GO BUT THANKFULLY WE MADE IT HOME AND IMMEDIATELY CALLED FORD AND MADE APPT AT CLOSEST DEALER TO TAKE IT TO. 2 WEEKS LATER AND IT IS STILL THERE. THE JUST CALLED 3 DAYS AGO TO TELL BE ABOUT THE PARTS AND NOT COVERED. I THEN CALLED FORD BACK AND LEFT MY CELL PHONE # TO CONTACT ME BACK SINCE I WAS IN THE OFFICE THIS WEEK AND THEY CALLED AND LEFT A MESSAGE ON HOME PHONE EXPLAINING THAT PART WAS NOT COVERED UNDER WARRANTY. I AM NOT PLEASED AT ALL WITH THE DEALER FIRST OFF THAT TOOK SO LONG AND LACK OF COMMUNICATION OR FORD FOR JUST SAYING OH WELL SUCK IT UP AND PAY IT. I SEARCHED INTERNET AND SAW THIS RECALL THAT MATCHED MY CAR'S EXPERIENCES TO A "T".

ODI #10991943VEHICLE SPEED CONTROL,ENGINE

FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RISK OF OVERHEATING THAT CAN LEAD TO A FIRE" AM I REDUCING RISK ONLY? NOT ELIMINATING THIS RISK? IDID SOME RESEARCH, LEADING ME TO THIS COMPLAINT. I'M FINANCING THIS VEHICLE FOR $380/MTH & VERY UNHAPPY WITH THIS SITUATION & AM NOT SURE OF MY OPTIONS IF THERE IS NO RESOLUTION YET. I DO NOT WANT TO BREAK DOWN IN TRAFFIC AGAIN IF THERE IS A RISK OF REPEATING THE INITIAL INCIDENT, OR WORSE.

ODI #10991517LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACTED CALLED A LOCAL DEALER AT 800-700-0500 (BUCKEYE FORD LINCOLN AT 2343 W MICHIGAN ST, SIDNEY, OH 45365) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #10986112ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWARDS WICHITA FALLS TX WHICH IS EXTREMELY HEAVY TRAFFIC. TWO TIMES MY LIFE WAS PLACED IN DANGER BECAUSE OF A RECALL I WAS NOT INFORMED OF. NOW FORD WHAT'S ME TO PAY FOR WHAT THEY DIDN'T GET FROM AUCTION I'M NOT PAYING FOR A CAR THAT NEARLY GOT ME KILLED TWICE AND I DON'T THINK THEY SHOULD PUT THIS AGAINST MY CREDIT. I'M CONSIDERING SUING AS THEY COST ME MY DOCTOR, THROUGH ME INTO WITHDRAWALS WHICH AT THE TIME WAS LIFE THREATENING BECAUSE OF HEALTH, AND POSSIBLY LOSING CONTROL ON HIGHWAY AT 70 MILES WHICH COULD HAVE COST ME MY LIFE, NOW THERE IS ANOTHER RECALL ABOUT ENGINE FIRES. STATIONARY FAILURE WITH FAR REACHING CONSEQUENCES.

ODI #10986117ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COOLANT LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10985972ENGINE

ROUGHLY FOUR WEEKS AGO, I RECEIVED AN ALERT THAT MY CAR WAS OVERHEATING WHEN I WAS PARKED. I TOOK MY CAR IN TO FORD AND THEY TOLD ME THAT I NEED A NEW RESERVE BOTTLE AND CHARGED ME NEARLY $300. AT THIS POINT, THEY INSPECTED MY COOLANT SYSTEM AND TOPPED OFF MY COOLANT WHICH WAS LOW. TWO WEEKS LATER, I WAS GETTING ON THE FREEWAY AND I RECEIVED A SEVERE WARNING FOR OVER HEATING. MY CAR STARTED SHAKING AND AN ALARM WAS GOING OFF. I PULLED OFF THE FREEWAY TO OBSERVE THAT MY COOLANT BOTTLE WAS COMPLETELY EMPTY. I HAD MY CAR IN THE SHOP FOR NEARLY A WEEK BEFORE THEY DISCOVERED NOW THAT I NEED A NEW COOLANT BYPASS VALVE. I BELIEVE THAT FORD NEEDS TO EXPAND THEIR RECALL (17S09) TO INCLUDE THE ACTUAL ISSUE OF WHAT IS CAUSING THE LOCALIZED OVERHEATING, WHICH IS A LACK OF COOLANT FLOWING THROUGH THE ENGINE LEADING TO A CRACK IN THE CYLINDER HEAD. I HAVE TO SPEND NEARLY $900 TO FIX THIS PART ON A CAR BUILT IN 2014. FORD'S SOLUTION TO FIXING THE POSSIBLE CRACKED CYLINDER HEAD IS NOT TO ADDRESS THE ISSUE OF WHY THE COOLANT IS LEAKING, BUT TO INSTALL A SENSOR TO THEN MAKE OWNERS HAVE TO CONSTANTLY CHECK THEIR COOLANT SYSTEM. THIS IS NOT A FAIR SOLUTION TO THEIR PROBLEM. I DO NOT BELIEVE IT IS RIGHT TO MAKE OWNERS HAVE TO PAY FOR THE FAULTY COOLANT SYSTEM. THIS IS UNSAFE. MOST AVERAGE CONSUMERS ARE NOT MECHANICS AND WE SHOULD NOT BE SADDLED WITH HAVING TO CONSTANTLY MONITOR OUR COOLANT LEVELS BECAUSE FORD DEVELOPED A FAULTY COOLANT SYSTEM THAT COULD LEAD TO CYLINDER CRACKS THAT CAUSE ENGINE FIRES. I HAVE SPOKEN TO FORD CONSUMER RELATIONS AND THEY WERE NO HELP AT ALL. THEY COULD NOT EVEN EXPLAIN TO ME WHAT ITEMS THEY WOULD REIMBURSE FOR IN REGARD TO THIS RECALL. EVEN THOUGH THE RECALL LETTER STATES THEY WILL REIMBURSE FOR PREVIOUSLY PAID FOR COOLANT LEAK OR OVERHEATING REPAIR, THEY REFUSE TO ASSIST ME OR REIMBURSE ME FOR MY COOLANT AND OVERHEATING REPAIR. THIS IS NOT FAIR.

ODI #10985662ENGINE

THE ENGINE OVERHEATING WARNING LIGHT CAME ON ABOUT TWO MILES DOWN THE ROAD WITH MODERATE DRIVING. PULLED OVER AND CHECKED THE COOLANT LEVEL AND IT IS LOW. ONE MONTH AGO, THE COOLANT LEVEL WAS CHECKED, IT WAS LOW AND IT WAS TOPPED OFF. THE COOLANT LEVEL SHOULD NOT GO DOWN IN ONE MONTH OF MODERATE DRIVING. ALSO, LOOKING UP INFO ON THE 2014 FORD ESCAPE, THERE IS A HISTORY OF COOLANT AND OVERHEATING ISSUES. THERE IS A DANGER OF FIRE OR THE ENGINE BLOCK CRACKING. FORD'S ANSWER WAS TO INSTALL A DETECTOR TO TELL CAR OWNER'S WHEN THE COOLANT LEVEL IS LOW. THIS IS UNACCEPTABLE. PLEASE DO SOMETHING.

ODI #10985762ENGINEFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE ABOVE 5 MPH AND THE RPMS MALFUNCTIONED BY INCREASING AND DECREASING RAPIDLY. THE CONTACT STATED THAT HEAVY WHITISH, BLUE SMOKE EMITTED FROM THE EXHAUST. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON FOUR OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THERE WAS A RECALL INITIATED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) FOR THE EXACT SAME FAILURE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

ODI #10985751ELECTRICAL SYSTEM,ENGINEFIRE

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT TO CALL HER INSURANCE COMPANY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

ODI #10984851ENGINEFIRE

TRAVELING AT HIGHWAY SPEED, THE ENGINE LOST POWER. PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE AIR CLEANER WAS ON FIRE. THE FIRE HAD BEEN BURNING LONG ENOUGH FOR PLASTIC TO BE INGESTED INTO THE COMBUSTION CHAMBERS. THERE WAS NO SERIOUS INVESTIGATION UNDERTAKEN AND THE CAUSE OF THE FIRE REMAINS UNKNOWN. ADDITIONALLY, FORD MOTOR COMPANY REFUSED TO FIX THE ENGINE UNDER THE TERMS OF THEIR WARRANTY.

ODI #10984996ENGINEFIRE

RECEIVED RECALL 17S09 ONE WEEK STATING LOSS OF COOLANT COULD CAUSE CYLINDER HEAD TO CRACK AND OIL TO LEAK OUT ONTO EXHAUST MANIFOLD AND CATCH FIRE. THE VERY NEXT WEEK WHILE DRIVING ON A COUNTRY ROAD MY ESCAPE CAUGHT FIRE WHILE DRIVING. I WAS LUCKY TO HAVE DRINKS IN THE CAR TO BE ABLE TO GET THE FIRE OUT BEFORE THE FIRE DEPARTMENT GOT THERE. TOWED VEHICLE TO FORD SHOP AND CONTACTED FORD CUSTOMER CARE KNOWING THAT THEY ARE AWARE OF THIS PROBLEM AND THEY WILL NOT ASSIST ME IN REPAIRING VEHICLE. THE RECALL BASICALLY ONLY STATES ADDING A LOW COOLANT SENSOR WHICH IN REALLY WILL NOT HELP BECAUSE IF IT BECOMES LOW ON COOLANT THE HEAD IS ALREADY CRACKED AND DAMAGE IS ALREADY DONE. FURTHER MORE FORD KNOWING THEY HAVE THIS PROBLEM DOESN'T EVEN HAVE PARTS AVAILABLE UNTIL AT THE EARLIEST FALL OF 2017 SO MORE PEOPLE WILL BE HAVING CAR FIRES AND MAY NOT BE AS LUCKY AS I WAS TO WRITE THIS REPORT.

ODI #10984660LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10984737AIR BAGS,LATCHES/LOCKS/LINKAGES,SEATSCRASH1 INJURY

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SEAT FELL BACKWARDS DUE TO THE IMPACT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE DOORS FAILED TO OPEN, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT SUSTAINED BACK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

ODI #10984236ELECTRICAL SYSTEM

WHEN STARTING THE VEHICLE THE ABS WARNING LIGHT COMES ON AND DOES NOT GO OUT AS IT SHOULD. UPON PUTTING THE CAR IN GEAR AND MOVING FORWARD, THE SPEEDOMETER GOES OUT, TRIP COMPUTER GOES OUT, TRACTION CONTROL WARNING LIGHT COMES ON AND THEN HILL ASSIST WARNING LIGHT COMES ON. DEALER HAS BEEN UNABLE TO FIX THIS PROBLEM AND CAR IS UNSAFE TO DRIVE WITH FEAR OF BRAKES FAILING, NO SPEEDOMETER AND OTHER WARNING LIGHTS COMING ON.

ODI #10983688POWER TRAIN

AS I WAS BACKING OUT OF A PARKING SPOT, VEHICLE BECAME STUCK IN REVERSE. SHIFT ARM WAS STUCK IN REVERSE AND COULD NOT BE MOVED. MY FOOT HAD TO REMAIN PRESSED DOWN ON BRAKE PEDAL TO PREVENT VEHICLE FROM MOVING FARTHER BACKWARD AND HITTING NEARBY PARKED VEHICLES. VEHICLE WAS TURNED OFF TO PREVENT FURTHER BACKWARD MOVEMENT, WHICH LEFT VEHICLE BLOCKING ONCOMING VEHICLES MOVING THROUGH LOT. VEHICLE WAS TOWED TO DEALER. DEALER DIAGNOSED PROBLEM AS A LOOSE SHIFTER ARM BOLT. BOLT WAS TIGHTENED.

ODI #10983020ELECTRICAL SYSTEM,WHEELS

BOUGHT 2014 FORD ESCAPE THE INSTRUMENT PANEL FAILED TO NOTIFY ME WHEN ALL FOUR OF MY TIRES WERE NOT INFLATED AT PROPER TIER PRESSURE CAUSING THE CAR NOT TO DRIVE CORRECTLY ON ROAD CAUSING ME TO SLIDE OFF ROAD DROVE CAR HOME SINCE WAS ONLY 2 MILES FROM HOUSE HUSBAND AND STEP SON CAME OUT TOLD THEM WHAT HAPPENED THEY BOTH CHECKED ALL 4 TIRES SAID EVERYONE WAS UNDER INFLATED WHICH WAS THE CAUSE OF CAR NOT DRIVING PROPERLY HUSBAND ASK IF THE PANEL TOLD ME AND I SAID NO THEY PUT AIR IN ALL 4 TIRES .TAKING CAR TO FORD DEALER TO HAVE THEM CHECK IT OUT WHILE FIXING 2 OTHER RECALLS.

ODI #10981568LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. *JS

ODI #10981614LATCHES/LOCKS/LINKAGES,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

ODI #10981315LATCHES/LOCKS/LINKAGES,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE) AND 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT PARTS WOULD NOT BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V209000 UNTIL OCTOBER. THE CONTACT WAS PLACED ON A WAITING LIST FOR NHTSA CAMPAIGN NUMBER 16V643000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10980998AIR BAGSCRASH2 INJURIES

TAKATA RECALL. PURCHASED SEPT 2013. REAR ENDED TWICE WITHIN THE FIRST MONTH OF OWNERSHIP. AIRBAGS DID NOT DEPLOY EITHER TIME. BLEAKLEY FORD REPAIRED BOTH TIMES. 2015 GOT RECALL NOTICE FOR 'AIRBAGS'. ASKED SERVICE PERSON WHAT WAS WRONG WITH THE AIRBAGS. SHE SAID 'THEY HAD TO BE TURNED ON". THIS MEANS, THEY WERE TURNED OFF WHEN THE CAR LEFT THE FACTORY, AND WHEN I WAS REAR ENDED BOTH TIMES. THIS INDICATED THAT FORD KNEW THE AIRBAGS WERE DANGEROUS, AND WAS TURNING THEM OFF IN THE FACTORY. I FOUND MY VEHICLE ON ONE TAKATA LIST, SO I KNOW IT HAS THEM. I HAVE REQUESTED SEVERAL TIME TO HAVE MY AIRBAGS REPLACED, BUT THEY JUST BRUSH ME OFF. I'M VERY NERVOUS NOT KNOWING IF THEY ARE GOING TO EXPLODE WHILE I'M DRIVING. I LIVE IN THE SOUTH WHERE IT IS HOT AND HUMID. I UNDERSTAND THESE ARE EXACTLY THE CONDITIONS THAT CAUSE THE PRESSURIZED GAS CONTAINER TO EXPLODE, SENDING SHRAPNEL INTO THE PASSENGERS AND DRIVER. I FEEL FORD SHOULD BE PROSECUTED FOR PREMEDITATED ENDANGERMENT OF MILLIONS OF CUSTOMERS. 1ST MVA: BRAKING WHEN REAR ENDED. 2ND MVA: SITTING STILL @ RED LIGHT WHEN STRUCK FROM BEHIND. BOTH SPEEDS CALCULATED @ 45 MPH.

ODI #10980772UNKNOWN OR OTHER

I PURCHASED THIS VEHICLE NEW AND NOTICED THE BAD SMELL/FUMES 5 MONTHS LATER DURING A ROAD TRIP. I THOUGHT THE SMELL WAS DUE TO NEW VEHICLE. I ONLY NOTICE THE SMELL DURING HARD ACCELERATION, ESPECIALLY WHEN PASSING ON AND ENTERING MAJOR HIGHWAYS, A STRONG SMELL COMES THROUGH THE VENTS AND UNDER THE STEERING COLUMN. THE SMELL IS LIKE BURNT PLASTIC OR RUBBER. IT GIVES ME A HEADACHE AT TIMES. I'VE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS; FIRST IT WAS THOUGHT TO BE THE CABIN FILTER NEEDED CHANGING AFTER 10 MONTHS OF BUYING THE SUV NEW, THEN IT WAS THOUGHT TO BE CLOGGED AIR VENTS WHICH WAS FALSE, THEN IT WAS THE AIR FRESHENER THAT CAUSED IT TO SMELL WHICH I REMOVED, AND RECENTLY I TOOK IT TO THE DEALER TWICE AND THEY HAD NO IDEA WHERE THE SMELL WAS COMING FROM, EVEN THOUGH THE SERVICE ADVISER AND MECHANIC WITNESS THE SMELL/FUME. I CHECKED SEVERAL WEB SITES AND DISCOVERED OTHER OWNERS OF 2014 FORD ESCAPE ARE EXPERIENCING THE SAME PROBLEM. I DRIVE WITH THE WINDOW CRACKED BECAUSE I'M CONCERNED ABOUT MY HEALTH AND MY FAMILY. THIS IS A VERY SERIOUS ISSUE.

ODI #10979383POWER TRAIN

I JUST BOUGHT THE CAR IN MARCH 2017 AND WE TOOK IT ON A TRIP TO THE BEACH. ALMOST THERE THE CAR STARTED JUMPING INTO GEAR WHEN WE TOOK OFF AT THE RED LIGHT. THEY STARTED GETTING CLOSER AND MORE HARDER AT EACH STOP SO WE STOPPED AT A STORE TO CHECK IT.THERES NO DIP STICK TO CHECK THE TRANY WITH SO WE THOUGHT IT MIGHT OF GOT HOT EVEN THOUGH WE STOPPED OFTEN. IT SEEMED TO HELP THEN IT STARTED DOING IT AGAIN AFTER SOME TIME.WE HAD ALREADY PAID FOR THE HOTEL SO WE WENT ON AND STAYED WITH OUT GOING MANY PLACES FOR FEAR OF NOT GETTING BACK HOME.ON THE WAY HOME IT STILL DID THE SAME BUT NOT ON THE INTERSTATE.SEEMS IT ONLY DID IT AT STOPS AND STARTS IN TOWNS AT LIGHTS AND STOP SIGNS. THE FORD COMPANY HAS HAD MY CAR IN THE SHOP SINCE I GOT BACK HOME AND IVE MADE THE FIRST PAYMENT WITH 2 WEEKS DRIVING OUT OF IT.THEY SAY IT NEEDS A NEW TRANSMISSION, BUT BY THE CAR FAX PAPER IT WAS JUST REPLACED A MONTH AGO . ITS GONNA BE ANOTHER MONTH BEFORE I GET IT BACK, BECAUSE THEY HAVE TO ORDER IT. JUST HOPE I DON'T HAVE TO GO THROUGH THIS ANY MORE. LOVE THE LITTLE SUV, JUST HATE ALL THIS TROUBLE I'M HAVING OUT OF IT

ODI #10971972ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT WAS FILLING THE RESERVES, THE ANTI-FREEZE LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 06/01/17*LJ *CN

ODI #10971608LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

ODI #10971752TIRES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATED THAT THE TIRES DID NOT GRIP THE ROAD AND WOULD SLIP WHEN MAKING TURNS. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,288 AND THE TIRE FAILURE MILEAGE WAS 15,748.

ODI #10971063LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #10971200LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

ODI #10970847POWER TRAIN

I BOUGHT THIS CAR BRAND NEW , WITHIN THE FIRST 600 MILES I TOOK A TRIP TO NORTHERN MICHIGAN ( ABOUT 200 MI. ) AND THE TRANSMISSION " BANGED " INTO 6TH GEAR EVERY TIME IT DOWN SHIFTED TO 5TH GOING UP ANY GRADE AND SHIFTED BACK TO 6TH, OTHER TIMES WHEN I GO TO PULL OUT OF SOMEWHERE IT WILL ACT LIKE ITS LOOKING FOR A GEAR BEFORE I BARELY START MOVING , HAD IT BACK TO FORD A NUMBER OF TIMES , THEY SAY ITS FINE ... NOW HAS 46000 ON IT , STILL DOES IT , HAVE CALLED AND SENT REGISTERED LETTERS TO FORD , THEY SAY BUY EXTENDED WARRANTY AND WORK WITH THE DEALER (LOL ).. THEY JUST CLAIM THEY CHECK IT AND EVEN ASK IF I THOUGHT ABOUT TRADING IT IN ... YA RIGHT....WHAT I WOULD LIKE IS FOR THEM TO FIX IT. SOMETIMES WHEN I BACK OUT OF A PARKING SPOT AND PUT IT IN DRIVE , IT THEN TOO DON'T GO , LOOKS FOR A GEAR FOR A FEW SECONDS (YOU CAN HEAR IT MAKING NOISE) THEN WILL TAKE OFF

ODI #10970849ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING BETWEEN 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FRACTURE TO THE ENGINE BLOCK, WHICH CAUSED THE ENGINE TO OVERHEAT, MISFIRE, AND OIL TO LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

ODI #10969895ENGINEFIRE

DECEMBER 3 2016 I WAS DRIVING DOWN THE ROAD ON HWY 111 AND THE ENGINE SHUT DOWN. I COASTED OVER TO THE SHOULDER OF THE ROAD AND PUT THE VEHICLE IN PARK. THE INSTRUMENT PANEL DISPLAYED ENGINE FAILURE, IMMEDIATE ATTENTION REQUIRED. SMOKE WAS COMING FROM UNDER THE HOOD. I GOT OUT OF THE VEHICLE AND RAISED THE HOOD AND FLAMES STARTED COMING FROM THE ENGINE AREA AND SPREAD VERY QUICKLY. I CALLED 911 TO PUT THE FIRE OUT. CAUSE OF FIRE IS UNKNOWN. A POLICE REPORT WAS FILLED OUT BUT I DON'T HAVE IT AT THIS TIME.

ODI #10967166POWER TRAIN

ON TAKE OFF CAR WILL NOT ALWAYS GO INTO GEAR AND WHEN IT DOES IT DOES NOT HAVE MUCH POWER TO ACCELERATE LEAVING FOR A DANGEROUS DRIVING SITUATION. IF THE MOTOR IS SHUT OFF AND THE "COMPUTER" RESETS IT WILL RESET AND DRIVE OK FOR A SHORT TIME BUT THE PROBLEM REAPPEARS. CAR IS NOW PARKED UNTIL WE CAN FIGURE WHAT IS WRONG WITH IT. HATE PAYING FOR A CAR THAT I CAN'T DRIVE.

ODI #10967033ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFIRE

WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHIND ME AFTER SEEING MY CAR IN DISTRESS. FIRE DEPARTMENT WAS CALLED. WITHIN FIVE TO TEN MINUTES THE ENGINE AREA OF THE VEHICLE WAS ENGULFED IN FLAMES. AFTER A SHORT INVESTIGATION ON THE SCENE THE FD BELIEVED THE CAUSE TO BE ELECTRICAL AND APPEARED TO HAVE BEGUN AND CAUSED THE MOST DAMAGE TO THE PASSENGER SIDE FRONT CORNER OF THE ENGINE.

ODI #10966083LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10965978SUSPENSION

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED WHEN IT DROVE OVER A BUMP. THE CONTACT STATED THAT THE BAR THAT THE BAR THAT CONNECTED THE WHEEL TO THE VEHICLE WAS FRACTURED. THE WHEEL WAS LOOSE AND MOVEABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

ODI #10959479ENGINE

ON MANY DIFFERENT TIMES MY CAR OVER HEATS. I IMMEDIATELY HAVE TO PARK N WAIT A WHILE FOR IT TO COOL DOWN.

ODI #10959530AIR BAGS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10959587LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10957414ELECTRICAL SYSTEM

ON APRIL 5, 2016, MY SUV FAILED TO START, SO I CHECKED UNDER THE HOOD. THE BATTERY HAD EXTENSIVE CORROSION. I IMMEDIATELY CALLED AAA, AND THE TECHNICIAN REPLAVED THE BATTERY. OCTOBER 5, 2016, I NOTICED THAT MY SUV WAS HESITANT TO START NORMALLY. AFTER INSPECTING MY BATTERY, A SMALL AMOUNT OF CORROSION WAS AGAIN PRESENT. ASSUMING THIS WAS MORE THAN A SIMPLE BATTERY ISSUE, I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP ' BRANDON FORD IN TAMPA, FL. I EXPLAINED THE TECHNICIAN MY RECENT HISTORY WITH THE BATTERY AND SHOWED HIM THE PICTURES. I EXPLICITLY INFORMED HIM THAT I DID NOT WANT A 'BAND-AID FIX' FOR THIS ISSUE. AFTER HIS ASSESSMENT, THE TECHNICIAN ADVISED THAT HE WOULD CLEAN THE CONNECTIONS AND INSTALL ANTI-CORROSION PADS AND THAT WOULD SOLVE THE ISSUE. ON DECEMBER 30 2016, I VISITED BRANDON FORD BECAUSE MY VEHICLE'S 'CHECK ENGINE' LIGHT HAD BEEN ILLUMINATED, AND THE SUV WAS EXPERIENCING STUTTERING WHILE DRIVING BOTH ON MY RESIDENTIAL STREET AND ON THE HIGHWAY. A BIT OF CORROSION WAS PRESENT AGAIN. THE FORD TECH CALLED ME AFTER DIAGNOSING THE PROBLEM AND EXPLAINED TO ME THAT IT WAS GOING TO BE AROUND $400 TO FIX THE ISSUE ' A POOR ELECTRICAL CONNECTION ' BY REPLACING THE ENGINE HARNESS SIGNAL RETURN SPLICES. HE ALSO INFORMED ME THAT THIS WAS NOT COVERED BY WARRANTY. NONETHELESS, I CHOSE TO COMPLETE THE SERVICE. ON FEBRUARY 9TH, I REACHED OUT TO FORD CUSTOMER SERVICE TO EXPLAIN MY ISSUE. I HAVE ATTACHED ALL CORRESPONDENCE TO AND FROM FORD. THEY DO NOT FEEL IT IS A WARRANTY OR MAJOR SAFETY ISSUE. I WISH TO HAVE THAT RE-EVALUATED.

ODI #10956537LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10956586ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 25 MPH, A HISSING NOISE WAS DETECTED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SMELLED A HORRIBLE ODOR INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER FUELING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

ODI #10956033WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A TIRE ROTATION, THE TECHNICIAN ADVISED THAT THE LUG NUTS FOR ALL FOUR TIRES NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE LUG NUTS FOR ALL FOUR TIRES WERE PREVIOUSLY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

ODI #10956163UNKNOWN OR OTHER

WHEN RUNNING HEATER CAN SMELL ENGINE VAPORS, BAD ENOUGH TO GIVE INSTANT HEADACHE WHEN IN MOTION AND WHEN SITTING STILL HAPPENS OFTEN

ODI #10954905ELECTRICAL SYSTEM

FAILURE OF THE MULTIPLE FUNCTIONAL DISPLAY. THE DISPLAY WAS FLICKERING AND DIFFICULT TO SEE FOR A FEW WEEKS, BUT THEN ALL OF A SUDDEN ONE DAY WHEN I STARTED THE CAR IT WENT COMPLETELY BLACK AND HAS REMAINED SO SINCE THAT TIME. I CAN NO LONGER SEE THE DISPLAY, WHICH IS COMPLETELY BLACK. THIS INCLUDES THE ODOMETER, IMPORTANT INDICATORS, AND WHAT GEAR THE CAR IS IN. THIS IS A SIGNIFICANT SAFETY ISSUE THAT OCCURRED A COUPLE OF MONTHS AFTER THE CAR LEFT THE WARRANTY PERIOD BY DATE (>3 YEARS). WITH NO WAY TO READ THE ODOMETER, THIS MAKES IT NEARLY IMPOSSIBLE TO SELL THE VEHICLE AT FAIR MARKET VALUE. THE NHTSA HAS ISSUED RECALLS ON THE MULTIPLE FUNCTIONAL DISPLAY FOR OTHER 2014 FORD ESCAPES, HOWEVER MY VIN IS NOT INCLUDED IN THE RECALL. I BELIEVE MY CAR HAS THE SAME FAULTY MULTIPLE FUNCTIONAL DISPLAY THAT THE RECALLED VEHICLES HAVE.

ODI #10954964FUEL/PROPULSION SYSTEM

VEHICLE STALLS AT LEAST OPPORTUNE MOMENTS, I.E. HIGHWAYS/ROADWAYS. DROVE IT FOR 30-40 MILES.SHUT IT DOWN FOR 30 MINUTES. START IT BACK UP, START DRIVING, VEHICLE STALLS WITHIN 30 SECONDS TO ONE MINUTE. RESTART THE VEHICLE, IT WOULD BUCK AND STALL REPEATEDLY. IF YOU LET IT COOL DOWN, IT WOULD RUN FOR A LENGTH OF TIME BEFORE IT WOULD ACT UP ALL OVER AGAIN WITH THE ABOVE MENTIONED STEPS REPEATED. HAD IT IN THE DEALERSHIP (AUTONATION FORD - BRADENTON FL) FOR ALMOST 3 FULL MONTHS AS THEY TRIED TO FIND THE ISSUE, IN 4 SEPARATE TRIPS. EACH TIME THEY WERE CONFIDENT THAT THEY FOUND THE PROBLEM. 1ST WAS A LOSE WIRE ON THE MECHANICAL FUEL PUMP. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 2ND WAS A MECHANICAL FUEL PUMP REPLACEMENT. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 3RD. PROBLEM COULDN'T BE FOUND. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 4TH WAS A FUEL LINE SENSOR REPLACEMENT. SEEMS TO WORK SO FAR. THESE VEHICLES SEEM TO HAVE A BAD ISSUE WITH THE FUEL SYSTEM WITH NUMEROUS RECALLS ON A WIDE RANGE OF MODEL YEARS.

ODI #10954308ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR EMITTING FROM THE AIR VENTS OF THE VEHICLE. EXHAUST FUMES ALSO ENTERED THE CABIN OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 07/19/17*LJ *CN

ODI #10954072UNKNOWN OR OTHERFIRE

DRIVING DOWN THE ROAD (4 LANE HIGHWAY) AND MY VEHICLE JOLTED ALL THE SENSORS LIT UP INCLUDING A BLUE ONE SO I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED VEHICLE OFF THEN SAW FLAMES AND EXITED VEHICLE.

ODI #10949705LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10949740POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED INADVERTENTLY WHILE DRIVING AND WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. ..UPDATED 05/05/17 *BF *CN

ODI #10949276ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 *LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED ABOUT THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. UPDATED 08/22/2017*JS

ODI #10949039SERVICE BRAKES

MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS IS NOT FORD'S POLICY. DEALER SAID MAYBE I DO NOT DRIVE IT ENOUGH. I SAID THAN WHY AREN'T THE FRONT ROTORS THE SAME WAY. THIS FORD DEALER WAS HOFFMAN FORD IN HARRISBURG PA. I WENT TO ANOTHER DEALER AND HAD A DISCUSSION ABOUT MY BRAKE ROTOR PROBLEM. THAT DEALER STATED THAT MANY OF THE PARTS ARE MANUFACTURED OVERSEAS AND SOMETIMES THE ROTORS ARE NOT HARDENED ENOUGH. TO SATISFY THE CUSTOMER THEY WOULD HAVE PUT NEW ROTORS ON THE VEHICLE. MY CONCERNED IS A POSSIBLE RECALL SHOULD BE MADE ON THESE VEHICLES DUE TO A POSSIBLE SAFETY ISSUE I AM DEMANDING MY FORD ESCAPE HAVE NEW ROTORS ON THE REAR OF THE VEHICLE DUE TO LOW MILEAGE OF ONLY 3,200 MILES WHEN THE CAR WAS TAKEN INTO THE DEALERSHIP BECAUSE I TOLD THEM THE ROTORS ARE MOST LIKELY TOO SOFT AND THAT IS CAUSING THE PROBLEM. AGAIN, THEY REFUSED AND MACHINED THE ROTORS DOWN NOW I HAVE THE SAME PROBLEM WITH THE ROTORS. I ALSO ASKED THEM TO REPLACE THE BRAKE PADS BUT THEY REFUSED. ANY VEHICLE REPAIR SHOP KNOWS IF YOU MACHINE THE ROTORS YOU ALSO NEED TO REPLACE THE BRAKE PADS. I CONSIDER THIS A MAJOR SAFETY VIOLATION AND I ALSO WANT TO FILE A COMPLAINT AGAINST HOFFMAN FORD DEALERSHIP FOR FAILURE TO FOLLOW FORDS WARRANTY WORK. I BELIEVE CUSTOMERS ALL OVER THE COUNTRY ARE HAVING THE SAME ISSUE BUT FORD IS COVERING UP THE SOFT ROTOR PROBLEM DUE TO COST OF REPLACEMENT, YOU CAN CONTACT ME AT *** *******. THE PROBLEM WAS HEAR BY A PASSENGER IN THE BACK SEAT AS I WAS DRIVING FROM PITTSBURGH PA TO HARRISBURG PA, THE VEHICLE WAS IN MOTION. *TR

ODI #10949125LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING AT ANY SPEED, THE DOOR WOULD NOT CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE RECALL PART WAS NOT AVAILABLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10947798ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,967.

ODI #10947382LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10947239SERVICE BRAKES

MY FORD HAD 3200 MILES ON THE CAR AND BOTH BACK BRAKE ROTORS HAD TO BE MACHINED. I WANTED NEW ROTOR AND BRAKES ON THE CAR BUT HOFFMAN FORD REFUSED TO PUT NEW ROTORS AND BRAKES ON THE VEHICLE. I THINK THE ROTORS ARE SOFT MATERIAL AND NOT HARDED ENOUGH FROM THE FACTORY. REMEMBER IT ONLY HAD 3200 MILES AND THIS SHOULD BE ON A RECALL LIST FOR POSSIBLE SAFETY VIOLATION AND EXTRA COSTS TO THE CUSTOMER. SOFT ROTORS FROM THE FORD MOTOR AND HOFFMAN FORD IN HARRISBURG PA COULD BE A NATIONAL SAFETY PROBLEM AND EXPENSIVE REPAIRS FOR VEHICLE OWNERS. I WILL GO TO THE NEW PAPER IF NOT CORRECTED. I WANT NEW ROTORS AND PADS ON MY CAR WHILR ITS UNDER BUMPER TO BUMPER WARRANTY 3 YEARS OR 36000 MILES.

ODI #10945587WHEELS

AAA OPERATOR REPORTED THAT LUG NUT WAS SWOLLEN; COULDN'T REMOVE WITH STANDARD EQUIPMENT. DEALER TODAY SAID ALL LUG NUTS NEEDED REPLACING AS THEY WERE "SWOLLEN" DUE TO CORROSION UNDERNEATH THE CAP. THIS IS A SAFETY HAZARD AS THE SUPPLIED TIRE IRON CAN'T REMOVE THEM. SOMETIMES THEY MUST BE SAWED OFF TO REPLACE. APPARENTLY, SAME HAPPENED WITH MY 2010 FORD FUSION. MANY SIMILAR REPORTS ON THE INTERNET.

ODI #10944090AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE DRIVING IN FRONT ABRUPTLY STOPPED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHEN THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT SHOULDER AND CHEST ALONG WITH UPPER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED WITH INTERNAL CONTROL MODULE SOFTWARE INCOMPATIBILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT THE CONTACT STATED THAT HE HAD A PREVIOUS ACCIDENT IN 2014 WHERE THE AIR BAGS FAILED TO DEPLOY AND THE MANUFACTURER WAS NOTIFIED THEN. NO FURTHER INFORMATION WAS AVAILABLE FOR THE ACCIDENT IN 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 04/25/17*LJ *CN

ODI #10940159STRUCTURE

WE PURCHASED A 2014 FORD ESCAPE FROM SCAFFIDI MOTORS IN STEVENS POINT. WE HAVE HAD THE VEHICLE IN FOR REPAIR NUMEROUS TIMES BECAUSE FREQUENTLY WHEN YOU SHUT THE BACK DOORS THE INSIDE DOOR PANEL COMES LOOSE WHEREIN YOU HAVE DIFFICULTY OPENING AND THE INSIDE DOOR PANEL GETS DAMAGED OR YOU CANNOT OPEN THE DOORS. AS OF TODAY, BOTH DOORS WILL NOTE OPEN. IN ORDER TO GET IN OR OUT OF THE VEHICLE, WE HAVE TO CLIMB THRU THE FRONT PASSENGER DOOR. NOT SAFE AND AN INCONVENIENCE.

ODI #10939816STRUCTURE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVER'S DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

ODI #10939953LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10939584VISIBILITY,STRUCTURE

I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIVED HOME, PIECES HAD BEGUN TO FALL OFF. IT WAS VERY COLD OUTSIDE, ABOUT 15 DEGREES, BUT NO WIND OR PRECIPITATION WAS FALLING. I WAS GOING ABOUT 20 MPH. *TR

ODI #10937606STEERING

NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.

ODI #10937769VISIBILITY/WIPER

BACK WINDSHIELD SHATTERED WHEN DRIVER SIDE DOOR WAS CLOSED. NO APPARENT CRACKS IN WINDOW PRIOR TO THIS HAPPENING. AFTER REPLACING THE REAR WINDSHIELD, THE SAME THING HAPPENED AGAIN WITHIN 24 HOURS OF IT BEING REPLACED. HAVE ONLY OWNED THE VEHICLE FOR APPROX. 45 DAYS. THE VEHICLE WAS PARKED AND NOT RUNNING BOTH TIMES.

ODI #10936713STRUCTURE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD OPEN INDEPENDENTLY AND THE LIFTGATE WOULD FALL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10936353POWER TRAIN

THE CAR WAS STOPPED AND THEN PUT INTO 'REVERSE' WHERE IT SUCCESSFULLY REVERSED FROM A PARKING LOT ONTO A RESIDENTIAL STREET. WHEN PUT DIRECTLY INTO 'DRIVE' THE CAR CONTINUED TO REVERSE. AT THIS POINT THE SHIFTER CONTROL CABLE BROKE AND/OR STOPPED WORKING NOT ALLOWING THE CAR TO BE PUT INTO ANY GEAR OTHER THAN 'PARK'. THE CAR WAS THEN PUT INTO 'PARK' WHERE IT STAYED STATIONARY IN A COMPROMISING POSITION UNTIL IT COULD BE TOWED.

ODI #10935462STRUCTURE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DASHBOARD BUCKLED AND SEPARATED NEAR THE STEERING WHEEL AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A COST ESTIMATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN THE CONTACT REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

ODI #10929590LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10928349ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS ENGINE POWER WHILE BEING OPERATED AT ANY SPEED. THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TERMINAL KIT AND GROUND WIRING INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY 6-8 TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,764.

ODI #10927240WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER DIAGNOSED THAT ALL FOUR TIRE RIMS WERE PACKED WITH SNOW AND CAUSED THE VEHICLE'S WHEEL BALANCE TO FAIL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,900.

ODI #10927291ENGINEFIRE

FORD - 2014 FORD ESCAPE (BUILT IN 2013). THE CAR WAS PARKED IN THE PARKING LOT, TURNED OFF AND AN HOUR AND A HALF LATER I WAS NOTIFIED IT WAS ON FIRE. THE FIRE STARTED UNDER THE HOOD AND ACCORDING TO THE FIRE MARSHAL THE HEAVIEST DAMAGE WAS LOCATED NEAR THE AIR FILTER AND BATTERY. ENGINE COMPARTMENT WAS HEAVILY DAMAGED.

ODI #10926698STRUCTURE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE NOTICED THE LINER ON THE DRIVER SIDE OF THE DASHBOARD BEGAN TO SEPARATE FROM THE FRAME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD SEPARATED FROM THE FRAME AND IT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

ODI #10926401ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

THIS CAR HAS LESS THAN 44 MILES AND IS ALL BREAKING DOWN, WHEN THE BATTERY WHEN DOWN ALL ELECTRICAL PARTS ARE NOT WORKING CORRECTLY WINDOWS ARE GOING UP AND DOWN WITH OUT PUSHING THE BUTTON, LIGHTS TURN ON AND OF BY THEN SELF'S, IS JUST TO NEW TO HAPPEN ALL THIS PROBLEM, HA MONEY THAT THEY CHARGE (DEALER ) IS TO EXPENSIVE, AND I SUPPOSE PAID EVERY MAINTENANCE FOR INSPECTION TO SEE IF MY CAR IS DOING OK , LAST TIME THEY INSPECTED AND DIDNT SEE THE BATTERY PROBLEM , THE MISSING SCREW IN THE CONTAINER OF REFRIGERANT, AND LOW OIL LEVEL IN THE BRAKE CONTAINER. THAT NOT HAVE WARRANTY ANY MORE , LIKE THEY KNOW ALL READY THAT IT WILL BE PROBLEM WITH THE ELECTRICAL PART. I THINK THIS CARS ARE THE WORSE WHEN THEY ARE ELECTRICALL OR TO MUCH "TECHNOLOGY" I WAS IN LOS ANGELES AREA FAR AWY FROM HOME AND A PLACE THAT SEEM DANGEROUS..... IT WASNT SAFETY TO BE IN THAT PLACE WITH MY BROKEN NEW CAR. T THIS SHOULD BE A RECALL TO SEE ID ELECTRICAL ARE WORKING CORRECTLY , THIS NOW IS GOING A COST A FORTUNE, ...THIS IS NOT RIGHT, I DIDNT FEEL SAFE SINCE MY WINDOWS WAS OPEN , WAS IN THE NIGHT AND NEAR TO A LIQUOR STORE AND REHAB CENTER. PEOPLE ACTING ESTRANGE ASKING FOR MONEY , COULD NOT CLOSE MY WINDOWS

ODI #10925510UNKNOWN OR OTHER

THE BACK WINDSHIELD SHATTERED WITH NO WARNING OR APPARENT CAUSE. THE FORCE BEHIND THE BREAK WAS SUCH THAT IT CAUSED THE SIDE FRAMES TO FALL MORE THAN 3 FEET FROM EITHER SIDE OF THE VEHICLE. MY VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. THE WEATHER WAS TEMPERATE. IT DOES NOT APPEAR TO HAVE HAD ANY OUTSIDE CAUSE; THE GLASS IS ALL ON THE OUTSIDE OF THE CAR.

ODI #10925513ENGINE

I DROVE 25 MILES IN TRAFFIC TO PICK UP MY KIDS FROM DAYCARE. WHEN I GOT THE KIDS IN THE CAR TO GO HOME AND THE CAR WAS IN MOTION TURNING LEFT ONTO A BUSY HIGHWAY TURN/MERGE LANE, ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND ENGINE TEMPERATURE GAUGE WENT ALL THE WAY UP. I PULLED OVER AND CHECKED MY COOLANT. THERE WAS SO MUCH PRESSURE WHEN I TURNED THE LID, I THOUGHT THE COOLANT TANK WAS GOING TO EXPLODE. THE TEMPERATURE IN MY CAR WENT DOWN AND I WAS ABLE TO MAKE IT TO A MECHANIC CLOSE BY. THEY SAID I NEEDED A NEW COOLANT BYPASS SOLENOID. IT WAS REPLACED AND THE CAR HAS SEEMED FINE. NOW, 1 MONTH LATER, IT IS LEAKING COOLANT. I READ ABOUT A RECALL FOR THE SAME THING WHERE CARS CAUGHT FIRE BUT MY MODEL YEAR IS NOT COVERED UNDER THE OLD RECALL. I BELIEVE FORD NEEDS TO EXPAND THE RECALL AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY TWO SMALL CHILDREN AND THE POSSIBILITY OF IT CATCHING ON FIRE! I HAVE 78000 MILES ON THE CAR AND WAS PURCHASED 7/28/2013.

ODI #10924248LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10924138LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT PASSENGER DOOR, THE LATCH FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PART FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *TR

ODI #10919145STRUCTURE

DRIVE SIDE DOOR OPEN WHEN DRIVING BY SELF. *TR

ODI #10918450STRUCTURE

REAR OUTSIDE DOOR HANDLES STICK. EXCESSIVE FORCE HAS TO BE USED TO OPEN THE DOORS. PARTS HAVE FALLEN OUT OF HANDLE INSIDE DOOR.

ODI #10917233UNKNOWN OR OTHER

A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. AS OF 9/2/16, FORD'S INVESTIGATION INTO THIS CONCERN HAS IDENTIFIED A TOTAL OF ONE ALLEGED ACCIDENT AND THREE ALLEGED INJURIES THAT FORD BELIEVES MAY BE RELATED. ONE ALLEGED INJURY WAS TO AN OCCUPANT'S ARM FROM A DOOR THAT REPORTEDLY OPENED AND BOUNCED BACK. ANOTHER INJURY INVOLVED A DRIVER WHO ALLEGED HER HAND WAS INJURED WHEN TRYING TO GRAB A DOOR THAT OPENED. THE THIRD INJURY WAS TO AN OCCUPANT WHO ALLEGEDLY RECEIVED SCRATCHES FROM A REAR DOOR THAT OPENED WHILE DRIVING. FORD HAS NO FURTHER INFORMATION RELATING TO THESE REPORTS. THE ALLEGED ACCIDENT OCCURRED AFTER THE DRIVER'S DOOR REPORTEDLY OPENED IN A PARKING LOT AND RESULTED IN BUMPER DAMAGE, BUT FORD HAS NO ADDITIONAL INFORMATION. *TR

ODI #10916804AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE MERGED RAPIDLY AHEAD CAUSING A CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LOWER BACK INJURY AND THE PASSENGER LOCATED ON THE REAR DRIVER'S SIDE SEAT IN A BOOSTER SEAT SUSTAINED A RIGHT KNEE INJURY. THERE WAS NO INJURY TO THE PERSON IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO ONE WAS TRANSPORTED FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS PENDING BODY REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB

ODI #10916463STRUCTURE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR BECAME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,300.

ODI #10916446LATCHES/LOCKS/LINKAGES,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE HOOD UNLATCHED INDEPENDENTLY AND FRACTURED THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

ODI #10916093POWER TRAIN

WHILE DRIVING ON THE HWY AT 72MPH ON CRUISE CONTROL, THE TRANSFER CASE FAILED, CAUSING THE CAR TO LOSE GEAR COMPLETELY. THIS CAUSED THE RPMS TO SKYROCKET AND THE CAR TO IMMEDIATELY BEGIN SLOWING DOWN - RESULTING IN SIGNIFICANT SAFETY RISKS ASSOCIATED WITH SURROUNDING TRAFFIC. UNKNOWN WHAT CAUSED THE TRANSFER CASE TO FAIL.

ODI #10916178LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10915774LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10915571POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD JOLT FORWARD AND STALL WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMALLY LOUD NOISE WHEN STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL TRANSMISSION ISSUE, BUT THE SPECIFICS OF THE REPAIR COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ODI #10915264LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

ODI #10915291LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE MAKING A RIGHT TURN UP A HILL, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10914334POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RESET THE FUEL SENSOR. BUT THE PROBLEM CAME BACK UP AGAIN. MY MOM, I, AND HER BOYFRIEND ARE AT THE POINT WHERE IF SOMETIME THE CAR HESITATES, AND SOMEONE HITS HER, SHE'S GOING TO BE KILLED. FORD, YOU NEED TO DO SOMETHING ABOUT THIS. I DON'T WANT MY MOTHER KILLED. SO RECALL THE ESCAPE 1.6L'S THAT HAVE THE PROBLEM AND COME UP WITH A SOLUTION.

ODI #10911254POWER TRAIN,ENGINE

THIS HAPPENED TWICE IN LESS THAN A MONTH. DRIVING THE FORD ESCAPE AT LOWER SPEEDS (LESS THAN 40 MPH) ON A CITY STREET DURING MORNING TRAFFIC HOURS. SUDDENLY HEARD A CONTINUOUS LOUD SOUND ON THE REAR RIGHT OF CAR. VEHICLE THEN LOST POWER. ENGINE SHUT DOWN. HAD TO PULL TO THE SHOULDER AND RESTART THE CAR. THEN IT WORKED FINE. THE DEALER COULD NOT FIND ANY ERROR CODES WHEN I TOOK IN FOR SERVICE. THE AIR CONDITIONER WAS ON. OUTSIDE TEMPERATURE WAS AROUND 70F. NOT RAINING.

ODI #10910502SUSPENSION

MY 2014 FORD ESCAPE HAS A BLOWN RIGHT FRONT STRUT AND TIE ROD AT ONLY 47,000 MILES. THE MECHANIC WAS SHOCKED AND SAID TO CONTACT FORD. HE SAID IT'S UNHEARD OF FOR A STRUT OR TIE ROB TO FAIL WITH SO FEW MILES. IT IS A POOR QUALITY PART. UNFORTUNATELY, THERE HAS BEEN NO RESPONSE FROM FORD.

ODI #10906424LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A MONTH LATER, THE REAR DRIVER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DIAGNOSIS WAS THE SAME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LINKAGES/LOCKS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #10905514STEERING

WHILE DRIVING 50MPH JUST BEFORE 90DEG. CORNER LIGHT CAME ON DASH POWER STEERING JUST QUIT. WAS BARELY ABLE TO PULL OVER AND STOP. I SHUT CAR OFF AND CHECK FOUND NOTHING. WHEN I RESTART PROBLEM WENT AWAY TOOK CAR TO DEALER BUT IT READ NO CODES SO THEY WONT DO ANYTHING. SO WHEN WILL IT HAPPEN AGAIN? FIND HARD TO BELIEVE WHEN HOOK UP IT ONLY READS WHAT IS WRONG AND NO HISTORY OF WHAT HAPPENED.

ODI #10904974UNKNOWN OR OTHER

THE THROTTLE BODY WENT OUT ON MY CAR. IT WAS A PART RECALLED ON OVER A MILLION FORD MODELS EXCEPT MY 2014. I BELIEVE IT SHOULD HAVE BEEN ADDED TO THE ORIGINAL RECALL LIST. THE CAR STOPPED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE EXPRESSWAY. I COULD HAVE BEEN KILLED. I WAS ON HIGHWAY 74 IN THE MIDDLE OF MORNING TRAFFIC WITH TRUCKS ON EITHER SIDE OF ME. I WAS SIMPLY TERRIFIED AND ALMOST DIDN'T MAKE IT OVER TO THE SIDE WHEN MY CHECK ENGINE LIGHT CAME ON, MY CAR STOPPED RUNNING, AND I BARELY COASTED OVER. AFTER 3 HOURS OF WAITING FOR A TOW TO THE CLOSEST DEALERSHIP, THE DEALER DETERMINED IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. NOW I HAVE TOW COSTS, RENTAL CAR COSTS, AND MORE BECAUSE OF A $60 PART THAT WAS RECALLED ON THE PRIOR YEAR VEHICLES, YET STILL FAILING ON THE CURRENT VEHICLES AS WELL.

ODI #10899688UNKNOWN OR OTHER

CONSTANT LOSS OF COOLANT FROM NEW. HAVE TO TOP UP EVERY DAY AFTER APPROX 50 MILES. DEALER SAYS NO RECALL ALTHOUGH PREVIOUS YEARS HAVE HAD THIS PROBLEM.

ODI #10899821STEERING

TL* THE CONTACT OWNS AS 2014 FORD ESCAPE. THE CONTACT STATED THAT THE WHILE MAKING A LEFT OR RIGHT TURN AT VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 10/06/16*LJ *TR

ODI #10899183ELECTRICAL SYSTEM

THE EVAPORATOR TEMPERATURE SENSOR DOES NOT PROPERLY WORK CAUSING THE AC TO BLOW HOT AIR AND IN THE SUMMER THAT CAUSE PEOPLE TO OVER HEAT OR PASS OUT FROM HEAT EXHAUSTION BECAUSE THE PART IS NOT WORKING.

ODI #10893594STEERING,POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

ODI #10892502ELECTRICAL SYSTEM,BACK OVER PREVENTIONCRASH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING UP THE VEHICLE AT 5 MPH, THE BACK UP SENSOR FAILED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

ODI #10888901TIRES

CONTINENTAL CONTIPROCONTACT 235/50R18 97H DOT: 431PWBK32014 20K ON 2 YR OLD PURCHASE NEW 2014 FORD ESCAPE TITANIUM. TIRE TREADS HAVE CHUNKS MISSING ALL OVER 2 TIRES, PREVIOUSLY ON REAR TIRES NOW ROTATED 1000 MILES AGO TO THE FRONT. UNSURE HOW LONG THIS HAS BEEN GOING ON SINCE I CAN'T SEE MY TREADS NORMALLY BUT I HAPPENED TO HAVE HAD MY STEERING WHEEL TURNED OUT AND NOTICED THIS SCARY DEFECT. NORMAL USE IS ON CITY STREETS, BLACK TOP. RARELY ON A GRAVEL ROAD. I HAVE PICTURES AND I HOPE I CAN UPLOAD THEM AS I CONTINUE ON THROUGH THIS FORM.

ODI #10887949UNKNOWN OR OTHER

RIGHT REAR PASSENGER DOOR SUDDENLY FLEW OPEN WHILE DRIVING. INDICATOR LIGHT DID COME ON. DOOR WOULD NOT LATCH WHEN CLOSED AND HAD TO BE TIED TO OPPOSITE DOOR TO HOLD CLOSED. TOOK CAR TO DEALER, SERVICE WRITER CLAIMED TO SEE NO PROBLEM ADVISED MY HUSBAND TO TAKE HOME AND "PLAY" WITH IT. THAT WAS NOT ACCEPTABLE. I RETURNED TO DEALER JULY 21, 2016 AND SPOKE TO SERVICE WRITER A SECOND TIME AFTER FINDING MANY COMPLAINTS ON FAILING DOOR LATCHES AND POLITELY ADVISED THAT FORD WAS AWARE OF THIS AS AN ONGOING PROBLEM AND THAT I WANTED FORD TO INVESTIGATE AND MAKE REPAIRS. THE REP SAID THEY WERE TOO BUSY THAT DAY BUT DID SCHEDULE AN APPOINTMENT FOR ME TO BRING THE CAR BACK STATING THAT THE PRIOR ISSUES WERE NOT WITH THE FORD ESCAPE AND REPAIR COST WOULD DEPEND IF MY CAR REMAINED UNDER WARRANTY. I SAID WE COULD DISCUSS THAT FURTHER AFTER FORD IDENTIFIED THE CAUSE OF THE PROBLEM AND REPAIRED IT AND ALSO CHECKED THE LATCHES ON THE OTHER DOORS TO BE CERTAIN I WOULD NOT BE IN DANGER OF OTHER DOOR LATCH FAILURES. THE DEALER ALSO ASKED IF WE "MESSED WITH" THE LATCH MECHANISM. I TOLD THEM, NO, DESPITE THE FACT WE WERE FIRST TOLD TO GO HOME AND PLAY WITH IT. SINCE IT'S CLEAR FORD IS AWARE OF THESE PROBLEMS, IT IS DISAPPOINTING THAT THEY DON'T JUST SAY SO THE FIRST TIME YOU TAKE THE CAR IN AND THEN EVEN THE SECOND TIME JUST SAY, YES WE ARE AWARE AND WE WILL BE HAPPY TO TAKE CARE OF THE PROBLEM FOR YOU. IT IS CLEARLY A DESIGN DEFECT OR A BAD PART. IT IS ALSO A VERY DANGEROUS SITUATION TO HAVE A DOOR FLY OPEN.

ODI #10884586STEERING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VEHICLE VIN WAS NOT AVAILABLE.

ODI #10883719FUEL/PROPULSION SYSTEM

ACCELERATION WAS FINE UNTIL I HIT 20,000 MILES. HOWEVER WHEN I STEP ON THE GAS PEDAL AFTER STARTING THE CAR THE RPMS GO AWAY AND THEN COME WAY BACK DOWN AND THEN IT ACCELERATES AND JERKS FORWARD. THIS IS AN EXTREME SAFETY ISSUE. I TOOK IT TO THE TOWN & COUNTRY FORD DEALER HERE WHO SAID THEY COULDN'T REPLICATE THE ISSUE. I TEST DROVE WITH THE MECHANIC AND IT DIDN'T HAPPEN ONCE. IT ACCELERATED BETTER THAN IT DID BEFORE SO I'M NOT SURE IF SOMETHING WAS ADJUSTED. OF COURSE IT HAS COME BACK. IT HAPPENS WHEN I DRIVE IT AND MY SON TOLD ME IT JERKED A LOT WHEN HE DROVE IT LAST NIGHT. GIVEN THAT THIS HAS BEEN A PROBLEM FOR WHAT SEEMS LIKE 15 YEARS WITH THE FORD ESCAPE FORD NEEDS TO DO SOMETHING TO FIX IT. EVEN THOUGH MY DAD WORKED FOR FORD FOR 30 YEARS AND I'VE BEEN A LOYAL CUSTOMER I DON'T TRUST THIS CAR SO I WILL NEVER BUY ANOTHER FORD.

ODI #10884273ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT

CPSC: 2014 FORD ESCAPE: CONSUMER STATED THE KEY FOB WOULD NOT WORK PROPERLY AFTER CLOSING THE DOOR. *SS THE CONSUMER STATED THE DOORS COULD NOT BE OPENED, BY USING THE HANDLE. *JB

ODI #10881633UNKNOWN OR OTHER

WE PARKED OUR CAR AND THE DOOR CLOSED AND WE LOCKED IT WITH THE REMOTE AS USUAL AND WHEN WE CAME BACK WE OPENED THE DOOR AND IT WORKED FINE OPENING IT WHEN WE CLOSED THE DOOR HOWEVER THE DOOR WOULD NOT LATCH AT ALL THERE WAS NOTHING JAMMING THE DOOR OR ANYTHING IT JUST MALFUNCTIONED WE HAD TO HOLD IT CLOSED WITH OUR HANDS AND WE IMMEDIATLY TOOK IT TO THE DEALERSHIP THE WHOLE WAY DRIVING IT THERE WE GOT ALERTS FROM MY KEY THE DOOR WAS OPENED WHERE WE HAD BOUGHT IT FROM THEY SAID THEY DIDNT KNOW WHAT WAS WRONG AND IT TOOK ALMOST A WEEK TO FIX WE HAD TO GET A RENTAL . I THINK THIS IS HAPPENING JUST LIKE THE FORD EXPLORERS A LATCH PROBLEM WE EVENTUALLY GOT IT FIXED AND TRADED IT IN FOR A 2016 FORD EXPLORER HOPEFULLY THIS ONE DOSE NOT MALFUNCTION LIKE THE ESCAPE I LOVE FORD AND ALWAYS WILL ITS JUST MABEY THEY NEED TO TAKE A BREAK AND REALLY CATCH UP ON WHATS REALLY IMPORTANT : PERFORMANCE FOR A WHILE THEY ARE PROBABLY STRESSED RIGHT NOW WITH ALL THE NEW MODELS AND BRINGING IN THE FOCUS RS TO THE US AND NOW BRINGING BACK THE RANGER AND REMODELING THE LICOLN NAVIGATOR AND THE EXPEDITION SO ITS OKAY BUT THEY NEED TO CATCH A BREAK AND CATCH UP WITH PERFORMANCE FOR A WHILE.

ODI #10881214VISIBILITY/WIPER

SINCE I PURCHASED THE VEHICLE IN 2014, THE WINDSHIELD CRACKED 5 TIMES, AND EACH TIME THE CRACK PROPAGATED SO QUICKLY THAT IT COULD NOT BE CONTAINED. THE CRACKS ARE INITIATED THROUGH THE SMALLES STONES THROWN FROM VEHICLES AHEAD. ALL INCIDENCES HAPPENED WHILE IN MOTION AND AT LEAST 3 IN INTERSTATE HIGHWAYS. SO FAR WE REPLACED IT WITH 2 OEM WINDSHIELDS AND THE OTHERS WERE AFTERMARKET. THERE DID NOT APPEAR TO BE A DIFFERENCE BETWEEN THEM IN TERMS OF CHIP OR CRACK RESISTANCE. I STRUGGLE TO BELIEVE THAT THIS COULD BE PURE COINCIDENCE. HAVING TO REPLACE A WINDSHIELD AN AVERAGE OF EVERY 6 MONTHS IS NOT REGULAR MAINTENANCE.

ODI #10876442ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STARTED TO HESITATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,300.

ODI #10874886STEERING,WHEELSCRASH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

ODI #10872535STRUCTURE

THE BACK DRIVER'S SIDE PASSENGER DOOR POPPED OPEN AND WOULD NOT CLOSE. I WAS DRIVING STRAIGHT ON A CITY STREET AND HAD TO PULL OVER. I COULD NOT CLOSE IT COMPLETELY EVEN BY USING A BUNGEE CORD AS A TEMPORARY FIX.

ODI #10870508ENGINE

MY ESCAPE SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE ENGINE FAILURE WHILE DRIVING ON AN INTERSTATE PRESENTS A CLEAR AND POTENTIAL LIFE THREATENING EVENT AS ALL POWER WAS SUDDENLY LOST. AT THE TIME OF ENGINE FAILURE I WAS TRAVELING AT ABOUT 35 MPH. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP FOR REPAIRS. THE DEALERSHIP TOLD ME THAT THE ENGINE FAILURE WAS DUE TO THE AC COMPRESSOR LOCKING UP CREATING TENSION ON THE DRIVE BELTS THAT RESULTED IN SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN. HAD THIS OCCURRED ON A MAJOR INTERSTATE HIGHWAY WITH SEMI TRUCKS BARRELING UPON YOU, THE RESULTS WOULD HAVE BEEN DEADLY. FORTUNATELY FOR ME THE FAILURE OCCURRED 1/2 MILE BEFORE ENTERING THE INTERSTATE. I HAVE SINCE LEARNED OTHER OWERS OF FORD PRODUCTS HAVE EXPERIENCED THE SAME THING. THIS IS A SERIOUS DESIGN FLAW THAT NEEDS TO BE FIXED IN THE INTEREST OF PUBLIC SAFETY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS LESS THAN 13,800 MILES ON THE ODOMETER.

ODI #10870050POWER TRAIN

WHEN DRIVING AT HIGHWAY SPEEDS ON CRUISE CONTROL AND YOU PUSH THE ACCELERATOR TO PASS ANOTHER VEHICLE, WHEN THE TRANSMISSION DOWNSHIFTS IT SOUNDS LIKE TWO MANHOLE COVERS SLAMMING TOGETHER WITH A STRONG SHUDDER. IT DOES NOT OCCUR EVERY TIME. TOOK IT TO THE DEALER AND THEY COULD NOT REPLICATE IT.

ODI #10865266TIRESCRASH

AFTER BEING STOPPED AT A RED LIGHT THE FRONT DRIVER TIRE BLEW CAUSING THE VEHICLE TO VEER LEFT, IMPACTING A CURB THEN VEERING RIGHT IMPACTING A GUARDRAIL. VEHICLE WAS TOTALED.

ODI #10863797ELECTRICAL SYSTEM

VEHICLE WAS STARTED WITH REMOTE START IN DRIVEWAY. DRIVER OPENED FRONT PASSENGER DOOR . PLACE PURSE WITH KEY ON SEAT AND ANIMAL CARRIER WITH SICK PET ON FRONT FLOOR. WHEN DOOR WAS CLOSED ALL 4 DOORS LOCKED. ATTEMPTS TO OPEN THE DOORS WERE MADE BY 3 SEPARATE PEOPLE WITH NO SUCCESS. HAD TO BREAK BACK WINDOW TO GET IN. COST US $500 FOR THE WINDOW. FORD CUSTOMER SERVICE OFFERED NO ASSIST WITH THE REPAIR.

ODI #10861898POWER TRAIN

VEHICLE JERKS WHEN SHIFTING FROM 1ST TO 2ND AND 3RD. ON HARD ACCELERATIONS THE VEHICLE WILL JERK AND THE TRANSMISSION SHIFTS INTO NEUTRAL.

ODI #10861486POWER TRAIN

ENGINE IS REVVING UP TO 4000+ RMPS BEFORE SHIFTING BETWEEN GEARS. THE SHIFTING SLIPS AND THE VEHICLE LURCHES WHILE SHIFTING, SOMETIMES VERY ROUGH. TAKEN INTO THE SHOP AND FORD REPLACED SEVERAL PARTS (TORC CONVERTER AND OTHERS). WHILE IN THE SHOP SUDDENLY THERE WAS AN ISSUE WITH EXHAUST FUMES POTENTIALLY BLOWING INTO THE CAB MAKING THE VEHICLE UNSAFE TO DRIVE. FIXED THE ISSUES AND I PICKED UP MY CAR. NOW MY TURBO HAS NO GUT, AND IS SLOW ON THE PICK UP WHEN ACCELERATING. WILL BE TAKING BACK TO THE SHOP AGAIN.

ODI #10860457ENGINE AND ENGINE COOLING

THE WHOLE CAR BEEN DOWN; FORD CONSTANTLY TELL ME NOTHING WRONG, BUT THE MIDSIZE SUV HAS BEEN IN AND OUT OF SHOP JAN.25-FEB.18-FEB.22-AND APR.12 OF 2016 NOW YOU ALL TELL ME WHAT'S WRONG WITH THIS CAR? I LOST 4 DAYS OF WAGES PLUS 4 DAYS OF WORK AND NO ONE KNOWS WHO SHOULD BE REPLACING MY LOST WAGES ; PLUS FEES I PAID WELLS ROADSIDE SERVICES FOR THE TWO JUMPS AND 1TOW. FORD PAID FOR THIS LAST FLATBED TOW, AND FORD ACCOMMODATED THE LOANERS FOR BECAUSE OF MY WARRANTY PLEASE CALL [XXX] TO HAVE HIM TO ACCOMMODATE AS WELL THANK YOU. ( THAT VEHICLE DOES NOTHING : ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10854313EXTERIOR LIGHTING,AIR BAGSCRASH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 5 MPH, THE HEADLIGHTS ARE DIM AND THE VEHICLE CRASHED INTO A LARGE LANDSCAPING STONE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 06/21/16*LJ *TR

ODI #10854016ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS HAD A BAD CONNECTION. THE VEHICLE WAS REPAIRED AND THE TURBO CHARGE BOOST SENSOR AND AIR SENSOR WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE. UPDATED 05/20/16*LJ

ODI #10853779STRUCTURE

WATER LEAKING INSIDE ABOVE PASSENGER SIDE DOOR TOWARDS WINDSHIELD. DEALER CLAIMS IT IS COMING FROM ROOF RACK. IT HAS BEEN RESEALED TWICE BUT CONTINUES TO LEAK. TRACK FROM RACK DOES NOT LIE FLAT, LEAKS ARE STAINING INTERIOR. DO NOT YET SEE MOLD OR RUST, BUT IT IS POSSIBLE.

ODI #10853510WHEELS

SOMEONE AT A REST STOP IN NASH COUNTY NC POINTED OUT A BULGE IN THE SIDE OF OUR RIGHT REAR TIRE. WE WERE UNAWARE OF THE BULGE. WE REMOVED THE TIRE AND REPLACED IT BEFORE IT COULD BLOW OUT. WE HAD BEEN TRAVELING ON I-95 FROM SUMMERVILLE SC EN ROUTE TO DELAWARE. THE TIRE WAS ORIGINAL EQUIPMENT ON OUR VEHICLE.

ODI #10853383WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT WAS UNABLE TO REMOVE THE LUG NUTS FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

ODI #10852854AIR BAGSCRASH1 INJURY

A DRIVER TURNED DIRECTLY IN FRONT OF ME WHILE I WENT THROUGH AN INTERSECTION AT 40 MPH. I CAR WAS HIT HEAD ON, THE ENTIRE FRONT END AND FRAME WAS DESTROYED. NOT ONE OF MY AIRBAGS WAS DEPLOYED. I HAD JUST HAD LEFT SHOULDER SURGERY AND THE ONLY RESTRAINT WAS MY LAP AND CHEST SEAT BELT. I HAVE HAD TO GO THROUGH SURGERY, MULTIPLE DENTAL REPAIRS, REHAB. FORD TOLD ME THAT THERE HAD BEEN NO RECALL ON THE ESCAPE BUT THE CAR WAS DETERMINED TO BE TOTALED AND WAS GONE QUICKLY. I ONLY HOPE THAT THEY RECALL THESE FAULTY AIRBAGS QUICKLY BEFORE THERE ARE MORE DEATHS ATTRIBUTED TO THEM.

ODI #10850277WHEELS

GOT A FLAT AS I DROVE INTO DRIVEWAY. FIGURED ILL JUST PUT THE DONUT SPARE ON AND GET THE FLAT FIXED IN THE AM. THE LUG WRENCH THAT COMES WITH THE VEHICLE, FACTORY (IM SINGLE OWNER) DOES NOT FIT LUG NUTS. REALLY FORD? 100 YEARS IN THE BUSINESS IS THIS IS WHAT YOU COME UP WITH? POOR HENRY WOULD HAVE A FIT.

ODI #10846500SEATS1 INJURY

AFTER REACHING DOWN BETWEEN THE SEAT AND CENTER CONSOLE TO GRAB SOMETHING THAT FELL, I SEVERELY CUT MY HAND AND ENDED UP NEEDING 4 STITCHES. THE GASH WENT ALL THE WAY DOWN TO MY TENDON. THERE IS EXPOSED, UNFINISHED METAL IMMEDIATELY UNDER THE DRIVER SEAT AND IT IS VERY EASY TO CUT YOUR HAND ON.

ODI #10839743STRUCTURE,LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOOR HANDLES FAILED TO LATCH SECURELY UNTIL ACCESSING THE RESET BUTTON LOCATED INSIDE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH FRONT DOOR HANDLES WERE REPLACED FOR THE SECOND TIME. IN ADDITION, THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE WAS REPLACED ONE TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28. UPDATED 04/22/2016*LJ *TR

ODI #10839575EXTERIOR LIGHTING

AFTER 3 VISITS TO THE DEALERSHIP BEGINNING IN OCTOBER 2015 COMPLAINING THAT THE DASHBOARD LIGHTS INCLUDING RADIO WILL BRIGHTEN AND DIM ON AN ERRATIC BASIS. THE FORD DEALERSHIP IDENTIFIED THE PROBLEM AS A DEFECTIVE SUN LOAD SENSOR CV6Z19E663A AND ORDERED THE PART UNDER WARRANTY ON 1/18/16 AT THE TIME I WAS TOLD THAT THE PART WOULD BE AVAILABLE IN A COUPLE OF DAYS. 4 WEEKS PASSED NO PART FILED COMPLAINT WITH FORD CASE # CAS-8813513 NOW IT IS 6+ WEEKS STILL NO PART. I CONSIDER THE ERRATIC DIMMING AND BRIGHTENING OF THE DASHBOARD LIGHTS WHEN THE HEADLIGHTS ARE ON AS A SAFETY ISSUE AS THE ERRATIC BEHAVIOR CAUSES A DISTRACTION. THE INABILITY OF FORD TO PROVIDE A REPLACEMENT PART ON A PROMPT BASIS UNDER WARRANTY WHEN THE PART IN QUESTION CONTINUES TO BE USED IN CURRENT PRODUCTION VEHICLES DOES NOT MAKE SENSE TO ME.

ODI #10838381POWER TRAIN,STRUCTURE

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY FLAW IN VEHICLE MOTOR PUSH-BUTTON OFF DOES NOT AUTOMATICALLY GO INTO PARK AS IT REMAINS IN NEUTRAL. *SMD THE CONSUMER STATED HE INADVERTENTLY TURNED THE MOTOR OFF, WITH THE GEAR IN NEUTRAL. THE VEHICLE THEN ROLLED DOWN A SLIGHT HILL AND CRASHED INTO A RAVINE. THE VEHICLE WAS TOTALED. *JB

ODI #10837112POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

JUST PURCHASED A CERTIFIED PRE-OWNED 2014 FORD ESCAPE SE. A YELLOW CHECK ENGINE LIGHT APPEAR. TROUBLE CODE P26B7 (DEALER SPECIFIC). IT LOOKS LIKE THERE HAVE BEEN NUMEROUS ISSUES WITH THE BYPASS COOLANT SOLENOID OR COOLANT LEAKS. ALSO, STEERING WHEEL CONTROLS ONLY OCCASIONALLY WORK.

ODI #10823791ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WOULD STALL AFTER IDLING. THE CONTACT HAD TO WAIT THREE MINUTES THEN THE VEHICLE WOULD START NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

ODI #10818892FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ACCELERATING FROM A COMPLETE STOP TO APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN THE CONTACT ACCELERATED FROM A COMPLETE STOP. THE CONTACT ALSO STATED THAT THE FAILURE ALWAYS RECURRED SHORTLY AFTER STARTING THE VEHICLE AND NEVER OCCURRED MORE THAN ONCE DURING ONE CONSECUTIVE TRIP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

ODI #10816460EXTERIOR LIGHTING

AS RECOMMENDED IN LOW VISIBILITY SITUATIONS (FOG, DUST STORM, SNOW, ETC.) TO PULL OFF THE SIDE OF THE ROAD AND TURN OFF ALL YOUR LIGHTS, MY 2014 FORD ESCAPE WITH DAYLIGHT RUNNING LIGHTS (DRL) ARE UNABLE TO BE TURNED OFF EVEN WHEN THE VEHICLE IS IN PARK AND THE PARKING BRAKE SET DURING THE DAY OR NIGHT, THEREBY CAUSING A SAFETY HAZARD. THE ONLY WAY TO TURN OFF THE DRLS IS TO TURN OFF THE VEHICLE, WHICH THEN PRODUCES ANOTHER HAZARD SINCE YOU CANNOT KEEP THE AC OR HEATER RUNNING AS NEEDED. I HAVE NOTIFIED BOTH FORD CORPORATE AND MY LOCAL DEALERSHIP MULTIPLE TIMES WITH NO RESULTS OR CORRECTIVE ACTION PLAN.

ODI #10811904POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS SOFTWARE UPDATE, I'VE NOTICED A HUGE DIFFERENCE. IT FEELS LIKE THERE IS MORE HORSES IN MY MOM'S CAR THAN THERE WAS BEFORE THE UPDATE. THE UPDATE HAPPENED 4-6 MONTHS AGO. I FEEL MUCH SAFER KNOWING THAT HER CAR WON'T END HER IN AN ACCIDENT. SHE CURRENTLY HAS OVER 16,000 MILES, AND SINCE THAT TIME FRAME, NO "DROP-OUTS" (< AS I CALL THEM) HAVE HAPPENED.

ODI #10811798POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AFTER IT WAS SHIFTED INTO THE REVERSE POSITION. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHIFTED INDEPENDENTLY FROM SECOND GEAR TO THIRD GEAR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

ODI #10811187UNKNOWN OR OTHER

ROOF LEAKS ON BOTH SIDES OF VEHICLE CAUSE WATER STAINED/WET HEADLINER ABOVE WINDSHIELD PILLERS. TOOK TO DEALER, THEY CLAIMED THEY RESEALED ROOF RACK, AND CLEANED HEADLINER. NOT EVEN 2 WEEKS LATER PAASENGER SIDE HEADLINER IS WET AGAIN. CONTACTED DEALER AND FORD IT IS WORSE THIS TIME THAN IT WAS THE FIRST TIME. APPARENTLY MY ESCAPE ISN'T THE ONLY ONE WITH THIS ISSUE AFTER VISITING SEVERAL FORUM'S. WHEN VEHICLE IS IN MOTION I CAN HEAR WATER DRIPPING IF ITS IS RAINING OR IF THERE IS A HEAVY DEW.

ODI #10810961ENGINE

CAR STALLS. POWER TO ENGINE STOPS. ENGINE FAULT LIGHT COMES ON. HAVE TO PULL OVER TURN ENGINE OFF AND RESTART. THIS HAS HAPPENED ON HIWAY AT SPEED OF 75 AND ON ROAD SITTING AT LIGHT.

ODI #10808599SERVICE BRAKES

AFTER ONLY 22,000 MILES, I HAD TO PAY FOR NEW PADS AND ROTORS ON THE REAR BRAKES. THE DEALER REPAIRED THE BRAKES BUT REFUSED TO COVER THE COST UNDER A WARRANTY CLAIM. THE SERVICE TICKET BLAMED THE FAILURE ON A "FOUND LEFT REAR INSIDE PAD METAL TO METAL, FOUND SLIDE RUSTED UP"!

ODI #10795109TIRES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55R17 99H. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A BUBBLE HAD DEVELOPED ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TIRES WERE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THE DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 16,223.

ODI #10794479AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE WAS REAR ENDED, WHICH CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BLACK EYES AND VARIOUS BRUISES ALL OVER THE BODY. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

ODI #10790157ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED AFTER THREE DAYS OF ATTEMPTING TO UNLOCK THE DOORS, THE VEHICLE WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,170.

ODI #10789429VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

I EXPERIENCED ON THREE OCCASIONS THAT THIS VEHICLE MISFIRES, STUMBLES, SHUDDERS AND ALMOST SHUTS OFF UNDER HEAVY ACCELERATION WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY.THE LAST TIME THIS PROBLEM OCCURRED I WAS FORCED TO PULL ONTO THE BREAKDOWN LANE AND ALMOST CAUSED AN ACCIDENT DUE TO HIGHWAY TRAFFIC TRAVELING AT 70 MPH AND MY INABILITY TO ATTAIN A SUITABLE MERGING SPEED. I HAVE FURTHER OBSERVED THAT THIS SITUATION HAS ONLY OCCURRED AND COULD BE REPLICATED DURING RAIN AND HIGH HUMIDITY. THIS PROBLEM IS A DEFINITE SAFETY HAZARD THAT NEEDS TO BE ADDRESSED!

ODI #10788191ELECTRONIC STABILITY CONTROL (ESC)

I HAD A RECALL PERFORMED THAT INCLUDED SOFTWARE. PRIOR TO THIS I HAD A DIGITAL READOUT OF MY SPEEDOMETER. AFTER THE RECALL THE READING I GOT BECAME AVERAGE SPEED. WITH THE DIGITAL READ I COULD GET QUICK UPDATE ON SPEED. THE AVERAGE SPEED IS ABSOLUTELY USELESS. I NOTIFIED FORD. THEY OPENED CASE CAS-7804630. SUBSEQUENT E-MAIL FROM THEM THEN RECORDED CASE CLOSED. UNSATISFACTORY. CASE FILED ON 08/31/2015.

ODI #10788023ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED WHERE IT WAS DIAGNOSED THAT THE BCM CONNECTOR WAS DISCONNECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 22,000.

ODI #10785576UNKNOWN OR OTHER,ENGINE

THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE.

ODI #10784954ENGINE

IN MARCH 2015 CAR KEPT STALLING WHILE DRIVING AND WHILE STOPPED. BROUGHT TO DEALER WHO DIAGNOSED AS A PROBLEM WITH FUEL PUMP. AFTER A MONTH I GOT THE CAR BACK WITH REPLACED FUEL PUMP. AFTER THE FIX, CAR WOULD OFTEN HESITATE, SPUTTER AND SHAKE LIKE IT WAS ABOUT TO STALL. IN SEPTEMBER CAR KEPT STALLING ON START UP. BROUGHT TO DEALER WHO SAID CAR WAS "FINE" AND OPERATING AS DESIGNED. THEY COULDN'T DUPLICATE PROBLEM. CAR CONTINUES TO HESITATE, SPUTTER AND SHAKE. AGAIN YESTERDAY CAR STALLED OUT 3 TIMES AT START UP. DON'T FEEL SAFE DRIVING IT.

ODI #10783035ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SHOULDER AND WAS SHIFTED INTO PARK. THE CONTACT WAITED FOR A FEW MINUTES AND THE VEHICLE RESTARTED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED AT AN UNKNOWN LOCATION WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,439.

ODI #10781871STRUCTURE

DOOR AJAR WARNING KEEPS GOING ON AND EVEN AFTER REPEATED HARD CLOSE OF DOOR WARNING IS STILL ON. VEHICLE IS IN PARK AND NOT MOVING. DOOR LATCH ASSEMBLY NEEDING REPLACEMENT.

ODI #10780236POWER TRAIN

THIS IS LEASED. MY AUTO TRANS. RANDOMLY POPS INTO NEUTRAL THEN KICKS INTO GEAR, CAUSING A JOLT. THIS HAPPENS SOMETIMES NOT AT ALL, AND ONCE THREE TIMES IN ONE DAY. I'VE TAKEN IT TO THE FORD DEALER WHO CANNOT REPLICATE THE PROBLEM, BUT HAS BUT A LOT OF MILES ON MY LEASE. LAST FRIDAY, THIS ALMOST CAUSED AN ACCIDENT. I HAVE SINCE BEEN ON CHAT WITH FORD, HAVE CALLED THEM, HAVE COMPLAINED REGARDING NC LEMON LAW, AND MORE, AND FORD WILL NOT REPLY AT ALL. MY WIFE IS UPSET THAT I AM EVEN DRIVING THE CAR, AND I WILL NOT LET HER DRIVE IT. I WAS TAKING TWO FRIENDS GOLFING A FEW WEEKS AGO AND IT HAPPENED TWICE, AND THEY BOTH COMMENTED, SO I HAVE WITNESSES WHO FELT IT. I WANT A RESOLUTION. THIS HAS CAUSED TO NEAR MISSES. ONE WHEN PULLING FROM A PARKING LOT ONTO A 45 MPH ROAD WHEN IT STALLED FOR ABOUT 50 YARDS, AND LAST FRIDAY ON THE HIGHWAY WHEN IT STALLED THEN VERY ABRUPTLY AND NOISILY KICKED BACK INTO GEAR. I WAS WILLING TO GET THE CAR FIXED, BUT AFTER HAVING IT INTO THE FORD DEALER NOW FOUR TIMES, I JUST WANT FORD TO GET ME OUT OF THE LEASE AND INTO ANOTHER FORD OR LINCOLN, WHICH I THINK IS A FAIR RESOLUTION, AS I WILL STILL BE PAYING FOR A CAR. I KNOW I CANNOT DRIVE THIS ONE ANYMORE, BUT CURRENTLY DON'T HAVE ANOTHER OPTION. THIS HAPPENS RANDOMLY, ALWAYS IN MOTION WHILE PICKING UP SPEED. USUALLY WHEN THE MOTOR IS WARM OR GETTING THERE. IT CAN BE AT 15-20 MPH OR EVEN ON A 70 MPH HIGHWAY. NO CONSISTENCY. IT HAS PROBABLY HAPPENED 30 OR 40 TIMES IN THE LAST SIX MONTHS, INCLUDING THE BAD ONE FRIDAY, ONCE ON SATURDAY, TWICE ON SUNDAY AND ONCE TODAY (TUESDAY). I AM NOW TRACKING THE INCIDENTS.

ODI #10775895UNKNOWN OR OTHER

THE SEALS ON THE AIR CONDITIONER EVAPORATOR DRAIN BOX HAVE FAILED TWICE IN 3 MONTHS. THIS CONDITION ALLOWS WATER THAT SHOULD DRAIN OVERBOARD THROUGH THE EVAPORATOR DRAIN BOX DRAIN HOSE TO LEAK OUT OF THE EVAPORATOR BOX ONTO THE FLOOR CARPET ON EACH SIDE OF THE CAR. THE WATER SATURATES THE CARPET UNDER THE DRIVERS AND PASSENGERS FEET. THE WATER CREATES A POTENTIALLY DANGEROUS CONDITION OF THE DRIVERS FEET BEING ABLE TO SLIP OFF THE BRAKE OR GAS PEDAL FROM BEING CONTINUOUSLY WET WHILE OPERATING THE CAR. FORD REPAIRED THE CAR UNDER WARRANTY 3 MONTHS AGO. THE SEALS FAILED AGAIN AND SATURATED THE CARPET ON THE DRIVERS SIDE WITH WATER THAT LEAKED OUT OF THE EVAPORATOR BOX. FORD'S SERVICE MANAGER STATED "THE FACTORY FORD REPAIR KIT FOR THIS CONDITION IS NOT WORKING". HE ALSO STATED "THIS SEAL FAILURE IS AFFECTING 33% OF THE ESCAPES ON THE ROAD AND OTHER MAKES THAT USE THE SAME SEALS AND FORD IS AWARE OF THE HIGH RATE OF SEAL FAILURES". FORD TOLD US TO KEEP DRIVING THE CAR BECAUSE THE SERVICE DEPARTMENT IS BACKED UP WITH THESE REPAIRS. WHY ISN'T THERE A RECALL ON THESE AFFECTED VEHICLES? HOW MANY PEOPLE HAVE TO DIE BEFORE FORD ISSUES A RECALL ON THE AFFECTED VEHICLES?

ODI #10763929SEAT BELTS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE SEAT BELT ASSEMBLY WAS UNSTABLE AND MADE RATTLING AND POPPING NOISES. THE CONTACT STATED THAT THE FAILURE CAUSED THE SEAT BELTS TO LOCK IN ONE PLACE AND WOULD NOT ADJUST. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE SEAT BELT ASSEMBLY. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED AND A REGIONAL INSPECTOR WAS DISPATCHED TO INSPECT THE FAILURE. THE SEAT BELT ASSEMBLY WAS REPLACED AGAIN, INCLUDING ADDING INSULATION TO REDUCE THE NOISE. THE FAILURE RECURRED FOUR TIMES AND WAS REPAIRED THREE TIMES, BUT THE NOISE COULD STILL BE HEARD. THE FAILURE MILEAGE WAS 25,000.

ODI #10748828AIR BAGS,SEAT BELTS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

ODI #10748170FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/15.*JB

ODI #10747892UNKNOWN OR OTHER

WHILE TRAVELING ON I-76, I CAME UPON A TRUCK-TIRE TREAD IN THE MIDDLE OF MY LANE. THERE WERE VEHICLES ON BOTH SIDES OF ME SO I COULD NOT SWERVE TO AVOID IT, I RAN OVER IT AND IT DAMAGED THE ENGINE SHIELD ON THE UNDERSIDE OF MY CAR ($300), A FRIEND RECENTLY HAD A SIMILAR INCIDENT IN WHICH A TRUCK AHEAD AND ON HIS RIGHT THREW A TREAD WHICH STRUCK THE FRONT OF THE CARE ($1300). WHILE ON A RECENT EXTENDED TRIP, I CAME UPON 50-75 DISCARDED TREADS ON THE INTERSTATES. THE PURPOSE OF MY MAKING THIS REPORT IS TO SUGGEST THAT CONSIDERATION BE GIVEN TO BANNING RETREADS ON OVER-THE-ROAD TRUCKS. THEY APPEAR TO BE UNRELIABLE AND COULD CAUSE SERIOUS ACCIDENTS AT THESE SPEEDS IF THEY HAVEN'T ALREADY.

ODI #10747296STRUCTURE,UNKNOWN OR OTHER

**THIS INCIDENT INVOLVES THE PANORAMIC ROOF GLASS/WINDOW SPONTANEOUSLY BURSTING AT HIGHWAY SPEEDS.** MY FAMILY AND I WERE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY WE HEARD A VERY LOUD EXPLOSION. IT STARTLED MY HUSBAND, HE ALMOST LOST CONTROL OF THE VEHICLE BECAUSE THE VEHICLE SWERVED AS A RESULT OF HAVING THE ROOF TORN OPEN AT HIGHWAY SPEEDS. THIS INCIDENT COULD CAUSE A SEVERE, LIFE-THREATENING INJURY. WE PULLED OVER TO THE SIDE OF THE ROAD. WE SAW THAT THE GLASS HAD BURST ALMOST COMPLETELY, LEAVING ONLY APPROXIMATELY 1.5" MARGINS OF SHATTERED GLASS AROUND THE EDGES. THE RUBBER BOND THAT SEALS THE GLASS ON ALL FOUR SIDES TO THE ROOF OF THE VEHICLE BENT TO THE POINT WHERE IT WAS FLAILING ABOUT ON THE HIGHWAY. THE SHATTERED PIECES OF GLASS CHIPPED/SCRATCHED/DAMAGED THE ROOF RACK, REAR PANORAMIC ROOF GLASS (THE PANORAMIC ROOF ON THE THIS ESCAPE IS COMPRISED OF TWO GLASSES, ONE IN THE FRONT THAT SLIDES OPENED AND CLOSED, AND THE REAR ONE THAT REMAINS STATIONARY) AND THE ROOF OF THE VEHICLE. ABSOLUTELY NOTHING IMPACTED THE VEHICLE TO CAUSE THIS DAMAGE. THIS INCIDENT IS NOT A RESULT OF MISUSE OR ABUSE. IT IS ABSOLUTELY A DEFECTIVE COMPONENT THAT FORD MOTOR COMPANY HAS NOT BEEN RESPONSIBLE FOR. WHILST ON THE SIDE OF THE ROAD, WE CONTACTED OUR FORD DEALERSHIP. THEY TOLD US TO SEND PICTURES. WE DID AND THEY SENT THEM TO FORD CORPORATE FOR APPROVAL. THEY ANSWERED THAT SINCE THEY CAN'T SEE THE DEFECTIVE COMPONENT IN THE PICTURES, THEY CAN ASSUME SOMETHING IMPACTED THE GLASS AND THEREFORE THE INCIDENT DOES NOT QUALIFY FOR WARRANTY SERVICE. I WAS QUOTED THAT THE REPAIRS COULD COST APPROXIMATELY $1500USD. I HAVE DOCUMENTATION AND PICTURES OF THE INCIDENT THAT I WOULD BE MORE THAN HAPPY TO SHARE IF DEEMED HELPFUL TO MAKE MY CASE. THIS IS AN ISSUE THAT HAS AFFECTED MANY ESCAPE OWNERS. THERE WAS EVEN A RECALL IN 2014 REGARDING ISSUES WITH THE PANEL OF THE PANORAMIC ROOF.

ODI #10746840SERVICE BRAKESCRASH1 INJURY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH GOING DOWN A HILL WITH THE BRAKES ENGAGED, THE BRAKE PEDAL WENT TO THE FLOOR AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE CRASHED INTO A GRANITE WALL AND ROLLED OVER LANDING IN AN UPRIGHT POSITION. THE CONTACT MENTIONED THAT ONLY THE SIDE AIRBAGS DEPLOYED. NO POLICE REPORT WAS FILED. THE CONTACT WAS SORE BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE HAD NOT BEEN REMOVED FROM THE PROPERTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

ODI #10746480UNKNOWN OR OTHER

I ATTEMPTED TO CLOSE THE REAR LIFT GATE DOOR BY THE HANDLE, AND IT ACTED AS IF THERE WERE NO SCREWS HOLDING IT TO THE DOOR. I HAD TO GRASP AND PULL DOWN ON THE DOOR TO CLOSE IT THEN AND SINCE THEN IN ALL CASES. POOR MANUFACTURE.

ODI #10746490WHEELS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE GETTING THE VEHICLE SERVICED, THE TECHNICIAN COULD NOT FIND A LUG NUT WRENCH TO FIT THE LUG NUTS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LUG NUTS WERE ENLARGED AND NEEDED TO BE REPLACED. THE LUG NUTS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,650.

ODI #10744960POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO LOW.

ODI #10744713VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

ODI #10734490AIR BAGS

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/25/15*LJ UPDATED 01/26/15.*JB

ODI #10732329ENGINE

USES TO MUCH GAS,GAUGES ON DASH GO UP AND DOWN TO MUCH, EX, IT SAYS 150 MILES TIL E GO 8 MILES IT SAYS 126. PARK IT SAYS 163 MILES TO E , START CAR BACK UP IT SAYS 187 MILES TIL E. IT IS NEVER THE SAME. DEALER SAYS THEY REPLACED GAUGES BUT IT STILL DOING IT. I PUT 11GALLONS OF GAS IN IT WILL SAY 287 MILES TIL E GO 60 MILES IT SAYS 164 MILES TIL E GAS GAUGE GOES FROM FULL TO 1/2 TANK WHICH MEANS IT TOOK 7 GALLONS TO GO 60 MILES WHICH MEANS 8.5 MILES TO A GALLON.

ODI #10731203FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10726336ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

"ENGINE FAULT SERVICE NOW LIGHT" CAME ON TWICE WITH "HILL START ASSIST NOT AVAILABLE" BOTH TIMES. AFTER STOPPING AT TRAFFIC LIGHT AND STEPPING ON GAS PEDAL, CAR WOULD NOT MOVE AND GAVE NO INDICATION IT HAD STALLED. ALL NORMAL LIGHTS WERE ON. I PUT CAR IN "PARK" AND RESTARTED. THIS HAS HAPPENED TWICE ON HILLS AND HAS DIED ON ME FOUR TIMES.

ODI #10721862ENGINE

I WAS DRIVING ON THE HIGHWAY WHEN THE "ENGINE FAULT SERVICE NOW" WARNING LIGHT CAME ON. MY CAR THEN LOST POWER AND WENT INTO A "LIMP HOME" MODE. ONCE I SAFELY ARRIVED AT MY DESTINATION I TURNED OFF THE VEHICLE. ONCE IT WAS TURNED BACK ON, IT WAS FINE. I TOOK THIS INTO THE DEALERSHIP. THEY REPAIRED A RECALL AND ORDERED PARTS. IT TOOK A FEW DAYS FOR THE PARTS TO GET IN. DURING THAT TIME EVERY TIME I DROVE ON THE HIGHWAY THE CAR STARTED MAKING A KNOCKING NOISE AND THEN THE LIGHT WOULD COME BACK ON AND THE VEHICLE WOULD GO BACK INTO THAT LIMP HOME MODE. I WAS ALMOST REAR ENDED BY SEMIS AND OTHER VEHICLES AT FAST RATES OF SPEED DUE TO THIS ISSUE. I TOOK THE VEHICLE BACK IN FOR THEM TO INSTALL THE ORDERED PARTS. WHEN I GOT MY CAR BACK THE ISSUE CONTINUED, AND NOW MY CAR IS IN THE SHOP FOR THE 4TH TIME. THEY ARE WORKING WITH FORD ENGINEERS AND THEY ARE NOT HAVING LUCK FINDING THE ISSUE. I HAVE READ OF OTHER INDIVIDUALS HAVING THIS SAME ISSUE. IS IT GOING TO TAKE A FATALITY BEFORE SOMETHING IS DONE? I HAVE AN 8 MONTH OLD BABY, AND I BOUGHT A NEW CAR FOR SAFETY AND SECURITY - I DO NOT HAVE EITHER AT THIS TIME.

ODI #10721040ENGINE

MOST RECENT AND TROUBLING INCIDENT WAS TRAVELLING DOWNHILL AROUND 30 MPH, NOT PRESSING GAS PEDAL, AND ENGINE RPMS ROSE TO OVER 4000 AND STAYED WITH THE ENGINE MAKING A DISTINCT NOISE THAT EVEN A 12 YEAR OLD NOTICED WAS NOT RIGHT. AFTER APPLYING BRAKE AND REACHING BOTTOM OF HILL, THE RPMS EVENTUALLY REDUCED. SO FAR THIS EXTREME CASE WAS A ONE TIME OCCURENCE, BUT SEEMS RELATED TO OTHER BEHAVIOR. DURING REGULAR IN-TOWN TRAVELLING THE ENGINE JUST DOES NOT SEEM TO CHANGE GEARS CORRECTLY OR SMOOTHLY. RPMS WILL REMAIN BETWEEN 2000-3000 REGARDLESS IF YOU ARE GOING 10 MPH OR 55 MPH, BUT PROBLEM IS NOT CONSISTENT. MULTIPLE TIMES WHEN PULLING OUT INTO TRAFFIC AND ALSO GOING INTO REVERSE, THE CAR ALMOST STALLS AND DOES NOT ACCELERATE AS QUICKLY AS IT SHOULD GIVEN THE PRESSURE ON THE GAS PEDAL. IT SEEMS AS IF ALL OF THESE TYPES OF ISSUES ARE RELATED TO THE SAME CORE PROBLEM WITH THE ENGINE/TRANSMISSION AND I SEE OTHER COMPLAINTS HERE SIMILIAR TO THIS. I'VE HAD THE CAR FOR 8 MONTHS AND IT SEEMS TO BE MORE FREQUENT AS TIME PASSES. THESE ISSUES ARE MUCH MORE NOTICABLE WITH DAILY DRIVING, BUT MY HUSBAND HAS NOTICED DURING THE FEW TIMES HE DRIVES THE CAR. HE SAYS IT IS JUST A "CLUNKY" DRIVING CAR, BUT CAR FEELS VERY UNRELIABLE WHEN DRIVEN ON A DAILY BASIS ESPECIALLY FOR THE PRICE.

ODI #10714077AIR BAGS

I BOUGHT THIS CAR A YEAR AGO, AND PUT A ROAD SAFETY KIT UNDER THE FRONT PASSENGER SEAT. LAST WEEK MY PASSENGER SEAT AIR BAG LIGHT CAME ON AND THE AIRBAG WAS DISCONNECTED. THE DEALER SAID A WIRE BROKE BECAUSE THAT KIT WAS UNDER THE SEAT. THEY ARE CHARGING ME OVER $200.00 TO REPLACE THIS BROKEN WIRE AND PIGTAIL! THIS IS A BIG SAFETY CONCERN THAT SUCH A SMALL ITEM CAN DISARM A BIG SAFETY FEATURE. WHY IS THIS AREA SO ACCESSIBLE TO SUCH A PROBLEM? THIS IS A BIG ENGINEERING DEFECT ON FORD'S PART. THESE VEHICLES SHOULD BE RECALLED AND HAVE A GUARD OF SOME SORT INSTALLED TO KEEP THIS FROM HAPPENING. EVEN A CHILD COULD KICK SOMETHING SMALL, EVEN A BABY BOTTLE, UNDER THE SEAT. THEN, THE AIRBAG WOULD NOT WORK AS AN ADULT GOT INTO THE CAR. *TR

ODI #10713887ENGINE

WHILE PULLING OUT OF A PARKING LOT, THE A/C WAS TURNED ON. THERE WAS A GRINDING NOISE, SMOKE STARTING COMING UP FROM THE HOOD AND OUT THE WHEEL WELL, AND THE ENGINE STALLED OUT, LEAVING THE CAR IN HALF WAY OUT IN TRAFFIC. EACH TIME THE ENGINE WAS RESTARTED, IT STALLED OUT AGAIN RIGHT AWAY. FINALLY THE VEHICLE WAS PUSHED OUT OF THE ROAD AND INTO AN ADJACENT PARKING LOT FOR TOWING. THE DEALERSHIP SAYS THE COMPRESSOR BLEW AND SENT METAL SHRAPNEL THROUGHOUT THE HOOD, PENETRATING RUBBER HOSES AND BELTS, AND CAUSING THE CAR TO STOP RUNNING. *TR

ODI #10713507VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT THIS. I'VE SCROLLED THROUGH ALL COMPLAINTS OF THIS MODEL YEAR AND I'VE SEEN THAT AT LEAST 50 PEOPLE ARE EXPERIENCING THESE PROBLEMS. FORD MUST FIX THIS (THAT MEANS ISSUE RECALLS!!!)!!!!! *TR

ODI #10703840VISIBILITY/WIPER

WINDSHIELD WIPER FLUID LEAKING IN CAR, LEAK IN HOSE. WHEN FIXED DIDNT SEAL WINDSHIELD PROPERLY CAUSING RAIN TO COME INTO VEHICLE CAUSING UNSAFE DRIVING. *TR

ODI #10702639POWER TRAIN

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND ALMOST CAME TO A STOP. THE LIGHTS ON THE TRANSMISSION BOX STARTED TO FLICKER FROM DRIVE TO NEUTRAL, ETC. THERE WAS A LOUD NOISE, SO THE CONSUMER PUT THE VEHICLE IN SPORT MODE AND THEN INTO DRIVE. THE GEAR THEN SHIFTED OUT OF DRIVE ON ITS OWN AND LOST POWER. *JB

ODI #10701542ELECTRICAL SYSTEM,ENGINE

VEHICLE WOULD NOT START AFTER BEING PARKED FOR APPROXIMATELY ONE HOUR. TRIED SEVERAL TIMES TO START, HEADLIGHTS AND DASH LIGHTS WOULD ILLUMINATE, BUT THERE WAS NO INDICATION OF ANY POWER GOING TO ENGINE TO START. NO CLICKING (AS WITH A DEAD BATTERY - ALL LIGHTS WERE FUNCTIONING PROPERLY). WAITED 10 MINUTES AND IT STARTED. TURNED IT OFF BRIEFLY TO GO INSIDE TO TELL SHOP OWNER THAT CAR HAD STARTED. CAME BACK OUT, IT WOULD NOT START AGAIN. TRIED SEVERAL TIMES TO RESTART AND IT WOULD NOT. LEFT CAR WHERE PARKED AND CALLED A TOW TRUCK TO TAKE CAR TO DEALER IN THE MORNING. DEALER WAS UNABLE TO RECREATE THE PROBLEM AND WAS ABLE TO GET THE CAR TO START EACH TIME. I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AND TO PICK UP MY CAR. WHICH I DID. *TR

ODI #10701540ENGINE

BACKED OUT OF DRIVEWAY, PUT CAR IN GEAR AND "ENGINE MALFUNCTION" WARNING BOX CAME UP ON DASHBOARD. PUT CAR IN NEUTRAL AND BACK INTO DRIVE. WARNING BOX DISAPPEARED, BUT EXCLAMATION POINT IN TRIANGLE WAS ON DASHBOARD. DEPRESSED GAS PEDAL AND CAR MOVED FORWARD VERY SLOWLY WITH HESITATION AND JERKING POWER SURGES. DROVE APPROXIMATELY 2-3 BLOCKS AS HESITATION, JERKING AND LACK OF POWER CONTINUED. WENT BACK HOME AND CALLED TOW TRUCK TO TAKE CAR TO DEALER. TACHOMETER WAS ERRATIC AND BOUNCING AROUND, WHEN CAR IDLED. CAR STARTED FINE SEVERAL TIMES, BUT WOULD NOT ACCELERATE OR RUN NORMALLY. DEALER VERIFIED COMPLAINT, AND REPAIRED AFFECTING WIRING. *TR

ODI #10701545ELECTRICAL SYSTEM,ENGINE

ONCE AGAIN VEHICLE WOULD NOT START AFTER BEING PARKED FOR OVER AN HOUR. TRIED SEVERAL TIMES TO START. ALL DASH LIGHTS AND HEADLIGHTS, RADIO, WINDOWS, ETC. WOULD FUNCTION, BUT NO INDICATION OF IGNITION WHEN KEY WAS TURNED. TRIED BOTH KEYS TO MAKE SURE IT WAS NOT A BAD KEY. NEITHER KEY WORKED. LEFT CAR WHERE PARKED OVERNIGHT AND RETURNED IN THE MORNING. CAR STARTED. CALLED DEALER AND IT WAS SUGGESTED THAT I DRIVE THE CAR IN, RATHER THAN HAVE IT TOWED IN. I DID. I LEFT THE CAR AT THE DEALER AND WAS INFORMED LATER THAT DAY THAT THEY HAD BEEN ABLE TO VERIFY MY COMPLIANT. THEY INDICATED THAT IT WAS A BUILD UP OF RESISTANCE IN A WIRE THEN THE ENGINE WAS HOT. IT WAS WRAPPED AND I WAS ASSURED THE I WOULD NO LONGER HAVE THE PROBLEM. I DID SOME RESEARCH AND FOUND THAT SOME 2013-14 FORD ESCAPES HAVE BEEN RECALLED FOR INSUFFICIENT COMPRESSION OF CASING AROUND THE WIRING, CAUSING EXACTLY THE PROBLEMS I HAVE BEEN HAVING. ALL THE POTENTIAL PROBLEMS LISTED IN THE RECALL, SHORT OF A POSSIBLE CRASH HAVE BEEN EXPERIENCED TO DATE! MY VEHICLE WAS MANUFACTURED AT ONE OF THE AFFECTED ASSEMBLY PLANTS DURING THE AFFECTED DATES. HOWEVER, THE RECALL INDICATES 2.0 LITER ENGINES. MINE IS A 1.6 LITER ENGINE. THEREFORE, DEALER SAID THEY COULD NOT DO ANYTHING FOR ME AND ASSURED ME THE PROBLEM HAD BEEN SOLVED. I REQUESTED THAT THE WIRING HARNESS BE REPLACED BECAUSE I FELT UNSAFE IN MY VEHICLE AND WAS AFRAID THAT IT WOULD STOP SUDDENLY AND I COULD CRASH. I WAS TOLD THAT REPAIR WAS NOT POSSIBLE, BECAUSE MY SPECIFIC VIN WAS NOT RECALLED. I WAS ASSURED THAT I SHOULD HAVE NO FURTHER PROBLEMS. I ACCEPTED THE RETURN OF MY VEHICLE, WITH THE ASSURANCE THAT IF IT HAPPENED AGAIN, WE WOULD ESCALATE MY REQUEST FOR REPLACEMENT OF THE WIRING HARNESS. THE DEALER HAD MY CAR FOR OVER A WEEK. *TR

ODI #10701760FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 9/17/2015*JS

ODI #10695035STEERING

THE STEERING WOULD NOT CENTER AND LOST POWER AND LOCKED UP COULD NOT TURN RIGHT OR LEFT. *TR

ODI #10693646SERVICE BRAKES

THE VEHICLE BRAKES HAD BEEN MAKING A GRINDING NOISE, SPECIFICALLY WHILE BACKING UP. AFTER A TRIP TO THE DEALER THEY STATED THERE WERE NO ISSUES. A FEW MONTH LATER (AT NIGHT) THE VEHICLES BRAKES BECAME GRABBY, GRINDING, AND SQUEALING, CAUSING THE ABS SYSTEM TO ACTIVATE THINKING THE VEHICLE TIRES WERE LOCKED UP AND SLIDING. THE VEHICLE THEN SLID OFF THE ROAD. I INSPECTED THE BRAKES THE FOLLOWING MORNING AND FOUND THAT ROTORS WERE HEAVILY DAMAGED WITH GOUGES AND GROOVES. THEY LOOKED AS THOUGH THEY HAD 60K MILES ON THEM IN-LIEU-OF THE ACTUAL 11,454, AND AS THOUGH THE PADS WERE WORN AND HAD DAMAGED THE ROTORS. THE PADS ACTUALLY SHOWED LITTLE TO NO WEAR HOWEVER THE ROTORS HAD SEVERE PREMATURE DAMAGE. THE DEALER RELUCTANTLY CHANGED THE ROTORS AND PADS. THIS SEEMS TO ME TO BE EITHER AN ENGINEERING ISSUE OR BAD PARTS, RESULTING IN PREMATURE PARTS FAILURE. THIS ISSUE CAN LEAD TO BRAKE FAILURE AND A CATASTROPHIC ACCIDENT. *TR

ODI #10683918STEERING,ELECTRICAL SYSTEM

CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABLE TO PULL IN A PARKING SPOT. CAR'S ELECTRICAL SYSTEM STARTED SHUTTING DOWN TO SAVE BATTERY POWER. HAD CAR TOWED TO FORD DEALER. THEY SAY THE ALTERNATOR WAS WEAK. FIVE DAYS AFTER THE INCIDENT AND STILL WAITING FOR THE PART. LOST CONFIDENCE IN THE PRODUCT. CAR IS NINE MONTHS OLD. *TR

ODI #10683581VEHICLE SPEED CONTROL,ENGINE

WHILE ACCELERATING TO PASS A SLOWER VEHICLE THE ENGINE STARTED STUMBLING AND WENT INTO SOME TYPE OF LIMP MODE AND LOST POWER. I HAD TO RAPIDLY PULL BACK INTO THE SLOWER LANE TO AVOID HAVING CARS BEHIND ME REAR-END ME. I STOPPED THE CAR, TURNED IT OFF , AND WHEN I RESTARTED THE CAR THE PROBLEM WAS GONE. I TOOK THE VEHICLE TO A FORD DEALER BUT THEY STATED THERE WAS NO ERROR CODES STORED IN THE ECU SO THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM. THEN A FEW MONTHS LATER IT HAPPENED AGAIN JUST LIKE BEFORE- I WAS PASSING A SLOWER VEHICLE AND SUDDENLY THE CAR WENT INTO A LIMP MODE AND I LOST POWER AND HAD TO QUICKLY PULL BACK INTO THE SLOW LANE TO AVOID HAVING CARS FROM BEHIND REAR-END ME. THIS TIME I HAD MY WIFE USE HER PHONE TO VIDEO THE ENGINE FAILURE LIGHTS ON THE DASH.AGAIN I HAD TO STOP MY CAR, TURN IT OFF, AND WHEN I RESTARTED THE CARS IT WAS OK. AND AGAIN I TOOK IT TO A DIFFERENT FORD DEALER, I SHOWED THEM THE VIDEO OF THE PROBLEM OCCURRING, BUT AGAIN THEY COULDN'T FIND AN ERROR CODE SO THEY SAID THEY COULD NOT FIX THE PROBLEM. MY WIFE IS AFRAID TO TAKE THIS CAR ON TRIPS BECAUSE SHE IS AFRAID THE PROBLEM WILL HAPPEN AGAIN AND SHE WILL BE REAR-ENDED. I DID SOME INTERNET RESEARCH ON THIS ISSUE AND THERE ARE NUMEROUS COMPLAINTS FROM OTHER DRIVERS DESCRIBING THE EXACT SAME PROBLEM. THE TWO FORD DEALERS WE TOOK THE CAR NEVER TOLD US THAT THIS IS A KNOWN PROBLEM AND THERE HAVE RECALLS FOR THE OLDER ESCAPES FOR THE SAME ISSUE. NHTSA CAN YOU HELP BEFORE SOMEONE GETS HURT. *TR

ODI #10682562ENGINE,FUEL/PROPULSION SYSTEM

PULLING OUT OF MY DRIVEWAY, ENGINE DIES WITH NO WARNING. PUT INTO NEUTRAL TO RESTART. PULLING OUT OF DRIVEWAY ONTO THE HARDTOP ROAD, ENGINE DIES WITH NO WARNING. TRAVELING AT 20 MPH OR LESS. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. DOESN'T HAPPEN WHEN THE CAR GOES TO THE DEALERSHIP...CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. *TR

ODI #10682361FUEL/PROPULSION SYSTEM

APPROXIMATELY ONE MONTH AFTER PURCHASING THIS VEHICLE STRONG GAS FUMES WERE DETECTED COMING INSIDE THE CAR THROUGH THE VENTILATION SYSTEM. THE PROBLEM OCCURS ONLY WHEN THE VEHICLE IS RESTARTED AFTER BEING WARMED UP. STILL UNDER WARRANTY WE RETURNED THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THEY REPLACED A SHORT SECTION OF FLEXIBLE MANIFOLD HOSE THAT HAD DEVELOPED A CRACK. THE PROBLEM WENT AWAY FOR ABOUT A MONTH BEFORE RETURNING. AGAIN THE DEALERSHIP REPLACED THE SAME HOSE. THE REPAIR LASTED ABOUT ANOTHER MONTH OR SO. THE THIRD TIME IT WAS SERVICED THEY DID NOT REPLACE THE HOSE BUT WRAPPED IT WITH SILICONE DUCT TAPE TO SEAL IT. THIS REPAIR LASTED LESS THAN A WEEK. AGAIN GAS FUMES WERE DETECTED INSIDE THE VEHICLE. IT APPEARS THAT THE FORD COMPANY DOES NOT HAVE ANY IDEA HOW TO PERMANENTLY FIX THE PROBLEM. AT LEAST 3 OTHER INCIDENTS INVOLVING THE SAME MODEL VEHICLE HAVE OCCURRED AT THIS DEALERSHIP. IS THIS ANOTHER LOOMING RECALL? HOW MANY OTHER 2014 FORD ESCAPE OWNERS NATIONWIDE HAVE HAD THE SAME ISSUE? *TR

ODI #10681611ENGINE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,334.... UPDATED 06/30/15 *BF UPDATED 12/10/15 *JS

ODI #10680338TIRES

BRAND NEW TIRES ON A BRAND NEW 2015 FORD ESCAPE TITANIUM. THE TIRES ON THIS NEW CAR ARE THE CONTINENTAL CONTIPROCONTACT. THE RIGHT REAR TIRE HAD A FLAT WHEN MY WIFE WAS DRIVING IT. THE FLAT WAS ON THE SIDE OF THIS TIRE NEAR THE RIM AND THERE WAS ALSO AIR LEAKING FROM THE EDGE OF WHERE THE TIRE AND RIM MEET. ONLY 1,600 MILES ON THIS CAR WHEN WE HAD THIS FLAT. DO NOT RECALL DRIVING OVER ANYTHING THAT WOULD HAVE CAUSED THIS. SLASH/SLIT WAS ON THE SIDE OF THE TIRE NEAR THE RIM AND THEN ALSO THE LEAK ON THE EDGE AS I MENTIONED. I COULD NOT ENTER A 2015 FORD ESCAPE TITANIUM AWD SO I HAD TO SELECT A 2014 FORD ESCAPE, BUT OUR CAR IS A 2015 FORD ESCAPE TITANIUM AWD. *TR

ODI #10672980ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG ODOR COMING FROM THE EXHAUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

ODI #10672666AIR BAGS

TL-THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS TO REMEDY THE VEHICLE ARE UNAVAILABLE. I NOTIFIED THE CONTACT PER THE RECALL POSTED ON THE SAFERCAR.GOV WEB SITE THAT: A SECOND NOTIFICATION WILL BE SENT WHEN THE REMEDY PARTS ARE AVAILABLE. . I REFERRED THE CONTACT TO THE FTC TO FILE A FORMAL COMPLAINT ON THE MANUFACTURER. MC

ODI #10672847POWER TRAIN,FUEL/PROPULSION SYSTEM

MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR

ODI #10672879FUEL/PROPULSION SYSTEM

CAR WOULD NOT START. FORD REPLACED THE FUEL PUMP. *TR

ODI #10672355ELECTRICAL SYSTEMFIRE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EMITTED A BURNING RUBBER ODOR THROUGH THE VENTS AND CAUSED THE ODOR TO PENETRATE THE INTERIOR FABRIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION SEVERAL TIMES, HOWEVER THE DEALER STATED THAT THE VEHICLE WAS NEW REASON WHY IT HAD THE BURNING RUBBER ODOR. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ODI #10671793VISIBILITY1 INJURY

MY WIFE AND I WERE DRIVING ON A 4 LANE HIGHWAY DURING THE DAY. WE WERE NOT OPERATING THE PANORAMIC SUNROOF AND THE SHADE WAS COMPLETELY OPEN. SUDDENLY AND ALL AT ONCE, THE FRONT PANE OF GLASS IN THE SUNROOF EXPLODED INTO THE CABIN. GLASS CUT MY FACE IN TWO LOCATIONS AND CAUSED BLEEDING. THERE WAS NO NEARBY TRAFFIC IN FRONT OF US OR ON THE SIDE. WE WERE NOT TRAVELING UNDER AN OVERPASS. WE WERE ABLE TO QUICKLY REGAIN CONTROL OF THE VEHICLE AS THE BREAKAGE CAUSED US TO SLOW DOWN AND SWERVE. THERE WERE NO OTHER COLLISIONS OR DAMAGE AFTER THE SUNROOF BROKE. AS NO OBJECT OR PROJECTILE CAUSED THE BREAKAGE AND THERE WAS NO PRIOR DAMAGE TO THE SUNROOF, IT IS OBVIOUS THAT THERE WAS A FAULT WITH EITHER THE GLASS OR SUNROOF ASSEMBLY. *TR

ODI #10671169STRUCTURE

THIS IS ONE OF MANY OCCURRENCES CONCERNING THIS PROBLEM. MY FIRST COMMUNICATION WITH FORD SERVICE WAS IN DECEMBER 2013 CONCERNING THE DOOR HANDLE STICKING CAUSING THE DOOR NOT TO LATCH. IN JANUARY 2014 THEY ASKED FOR A PHOTO OF THE PROBLEM TO SHARE WITH THEIR ENGINEERING TEAM. FORD HAS ISSUED CASE NUMBERS AND BASICALLY JUST TOLD ME TO BRING IT INTO THE DEALER. I'VE HAD MULTIPLE COMMUNICATION WITH FORD SERVICE THROUGHOUT THE YEAR INFORMING THEM THAT I STILL HAVE THE ISSUE. THE DEALER HAS TRIED TO FIX FOUR TIMES INCLUDING APPLYING THE RECALL. THE LAST DEALER ATTEMPT WAS IN NOVEMBER 2014 BUT THE PROBLEM STILL EXISTS. THE DOOR HAS OPENED WHEN I WAS BACKING OUT OF THE DRIVEWAY DUE TO THE HANDLE STICKING IN THE OPEN POSITION.THE DOOR HANDLE HAS STUCK IN THE OPEN POSITION WELL OVER A HUNDRED TIMES. I'VE SHARED PHOTOS OF THE ISSUE WITH THE DEALER, FORD SERVICE AND OVER THE INTERNET. *TR

ODI #10663835VISIBILITY

WHILE DRIVING DONE THE ROAD, A LOUD POP WAS HEARD. MY 3 YEAR OLD POINTED TO THE PANORAMIC SUNROOF AND SAID LOOK. IT HAD FALLEN INWARD ON THE BACK OF THE GLASS WHILE THE FRONT OF THE GLASS STAYED ATTACHED, CRACKING THE GLASS. PIECES OF GLASS FELL INTO THE BACK SEAT AND ALL IN MY SONS LAP. FORD HAS HAD RECALLS ON CERTAIN VIN NUMBERS BUT NOT MINE, EPOXY BEING MIXED INCORRECTLY CAUSING GLASS TO BECOME SEPARATED. *TR

ODI #10663952VISIBILITY

WHILE DRIVING AT APPROXIMATELY 25 MPH WITH TEMPERATURES IN THE HIGH 20'S I HEARD A LOUD POP SIMILAR TO A GUN SHOT AND THEN LOOKED BACK AND MY REAR WINDOW JUST STARTED TO SPIDER. I WAS ONLY IN THE VEHICLE FOR ABOUT 10 MINUTES. I PULLED OVER AND THERE WERE NO IMPACT MARKS AND THE GLASS ON EACH SIDE OF THE WINDOW HAD FALLEN OFF BUT THE REST OF THE GLASS WAS IN TACT. THERE WERE VERTICAL STRESS FRACTURES ON EACH FAR SIDE OF THE GLASS AND SPIDERING ON THE REST OF THE GLASS TOWARD THE MIDDLE. FORD LET ME KNOW THAT THIS HAD BEEN HAPPENING TO F150'S RECENTLY BUT NOT IN NEW ESCAPES AND THEY REFUSED TO PAY FOR IT. THEY ADVISED THAT SOMETHING MUST OF IMPACTED THE WINDOW BUT WOULD NOT PROVIDE ANY FURTHER CLARIFICATION. I HAVE PICTURES OF THE GLASS ALSO AND SUBMITTED THEM TO FORD'S CORPORATION AND ALSO THE DEALERSHIP, MOON TOWNSHIP FORD. THEY STILL WOULD NOT PAY. IT SEEMS THIS HAS BEEN A CONTINUING PATTERN FOR FORD ESCAPES THROUGHOUT THE PAST DECADE. *TR

ODI #10660017STEERING,SUSPENSION,WHEELS

MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CONTROLLING CAR. SHE IMMEDIATELY STOPPED. WE DISCOVERED RIGHT FRONT WHEEL PUSHED AGAINST TIRE WELL OF BODY FRAME. NEXT DAY WHEN TOW TRUCK LIFTED CAR, WE DISCOVERED THE BALL JOINT ASSEMBLY HAD COME APART. PERRY FORD (SAN DIEGO) CONFIRMED BALL JOINT APPEARS TO HAVE COME APART WITHOUT ANY OBVIOUS SIGN OF DAMAGE DUE TO IMPACT OR DRIVER FAULT. NOTE: MY WIFE HAD JUST COME OFF FREEWAY, TRAVELING 15 MILES FROM WORK AND 1 MILE FROM OFF RAMP TO OUR HOME. IF SHE HAD BEEN JUST ANOTHER 5 MIN ON FREEWAY TRAVELING 65-70MPH...I HATE TO IMAGINE WHAT WOULD HAVE HAPPENED. PLEASE INVESTIGATE THIS MATTER WITH FORD. *TR

ODI #10655255ELECTRICAL SYSTEM,AIR BAGS

I HAVE FILED A COMPLAINT UNDER ODI# 10640819 AT 3.5 MONTHS AND NOW I'M AT 7 MONTHS AND FORD DOES NOT HAVE A FIX. HOW ARE THEY ALLOWED TO EXTEND CUSTOMERS THIS LONG AND NOTHING IS DONE TO THEM. WHAT CAN I DO TO FORD TO GET MY VEHICLE REPAIRED? MY CLOCK ALSO HAS BEEN TAMPERED WITH AND SOME ELECTRONICS ACT STUPID AT TIMES. MY FORD DEALER SAYS ITS FORD BUT WHO KNOWS? IF THEY DO NOT HAVE A FIX THEN GIVE ME A NEW CAR THAT WORKS. FORD IS USELESS AND NO ONE CARES AS THEY KEEP SAYING I'M SORRY. *TR

ODI #10652627AIR BAGS

PASSENGER OFF AIRBAG SENSOR RANDOMLY APPEARS WITH OR WITHOUT PASSENGERS IN THE SEAT. *TR

ODI #10651515ELECTRICAL SYSTEM,ENGINE

OUTSIDE TEMPERATURES WERE OVER 100F. VEHICLE CUTOFF - LOST ALL POWER AND WAS COASTING. SHIFTED TO NEUTRAL TO RESTART - WHICH IT DID. PULLED OFF THE HIGHWAY CALLED HERTZ ROADSIDE ASSISTANCE. VEHICLE CUTOFF AGAIN WHILE PARKED. DID NOT IMMEDIATELY RESTART. RESTARTED AFTER ABOUT 10 MINUTES. VEHICLE WAS TOWED BY HERTZ. *TR

ODI #10650105POWER TRAIN

TRANSMISSION JURKS WHEN CHANGING GEARS. *TR

ODI #10650005VEHICLE SPEED CONTROL,ENGINE

WE LEASED A 2014 ESCAPE IN MARCH OF 2014. FROM THE START IT HAS A PROBLEM ON ACCELERATION, IT WILL HESITATE AND ALMOST STALL WHEN PULLING OUT INTO TRAFFIC. THE HESITATION IS SPORADIC AS AT TIMES IT IS OK. WE NOTICE AT LOW SPEEDS AROUND 20 30 MPH WHEN ACCELERATING IT BUCKS, WILL NOT TAKE GAS. AT TIMES IT HAS BECOME SO FRUSTRATING I WILL STOP THE CAR AND RE START IF TRAFFIC PERMITS. THIS COULD BE A VERY UNSAFE CONDITION AS WE NEVER KNOW WHEN IT WILL DO IT. IT DOES IT USUALLY WHEN IT IS COLD HOWEVER IT HAS DONE IT AFTER DRIVING FOR HOURS, STOP FOR 15 MINUTES AND IT DOES IT THEN TOO. WE HAVE TAKEN IT TO THE DEALERSHIP BUT IT NEVER HAPPENS THEN. THIS IS CONSTANT AND ANNOYING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10649029POWER TRAIN

LOST POWER TO TRANSMISSION WHILE ATTEMPTING TO PASS A VEHICLE, ENGINE REV WAS HIGHER LOST POWER IN TRANSMISSION, THEN IT KICKED BACK IN. *TR

ODI #10648720FUEL/PROPULSION SYSTEM

THERE'S A STRONG ODOR OF GASOLINE IN THE ESCAPE, ESPECIALLY AFTER FILLING IT UP WITH GAS. I HAVE ALSO NOTICED A LEAK OF GAS UNDERNEATH THE VEHICLE. *TR

ODI #10648707ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE REASON I BUY NEW IS FOR PEACE OF MIND. NOT EVEN , 10,000 MILES ON THE CAR AND IT BRAKES? WHAT GIVES. I HAVE ALREADY TAKEN IT BACK TO THE DEALER ONCE (THE DAY AFTER I BOUGHT IT) BECAUSE IT TRIES TO STALL WHEN SWITCHING FROM REVERSE TO DRIVE, BUT THE DEALER MADE SOME EXCUSE AND SAID TO WATCH AND SEE IF IT CONTINUES. I AM JUST GLAD THAT I WAS WITHIN CELL PHONE SIGNAL RANGE BECAUSE I HAD JUST NOT BEEN A FEW MINUTES BEFORE (SCARY). *TR

ODI #10645008AIR BAGS

VEHICLE WAS TAKEN IN FOR NHTSA 14V-237 (SIDE AIRBAG DEPLOYMENT RECALL). AFTER THE WORK WAS SUPPOSEDLY DONE, THE CLOCK NO LONGER WORKS. THE COMPLAINT IS IF THE CLOCK NO LONGER WORKS WILL THE AIRBAGS WORK OR WHAT OTHER SAFETY FEATURES WERE AFFECTED THAT MY NOT WORK. *TR

ODI #10644037FUEL SYSTEM, GASOLINE,STRUCTURE

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SHIELD AND GAS TANK DAMAGES. *SMD THE CONSUMER RAN OVER A METAL STRIP IN THE ROAD. THE METAL STRIP HE RAN OVER, PUNCTURED A HOLE IN THE SHIELD AND GAS TANK. THE DEALER REPLACED THE GAS TANK AND SHIELD. THE CONSUMER WAS INFORMED THE SHIELD WAS FLIMSY. *JB

ODI #10648289STRUCTURE

THE REAR HATCH WHERE THE HANDLE BAR IS TO CLOSE THE BACK HATCH HAS RIPPED OFF. THIS IS NOW HANGING AND HAS CAUSED THE BACK PLASTIC PIECE THAT HOLDS MY WINDOW, WINDSHIELD WIPER, AND WHERE I AM SUPPOSED TO PULL THE HATCH DOOR DOWN TO BE USELESS. IT JUST FLAPS NOW. I CANT SHUT MY DOOR WITH THE HANDLE THAT WAS PROVIDED SINCE IT FELL OFF!! I HOPE THIS DOESN'T MAKE MY WINDSHIELD LEAK OR HURT THE WIPER. *TR

ODI #10641911AIR BAGS,SEATSCRASH1 INJURY

I WAS DRIVING ON SOUTHFIELD FREEWAY IN MICHIGAN ABOUT 5:15 PM, I WAS IN THE LEFT LANE WHEN TRAFFIC STOPPED. I STOPPED ALONG WITH THE CAR IN FRONT OF ME. AT THIS TIME THE CAR BEHIND DID NOT STOP GOING SOMEWHERE BETWEEN 20-40MPH HIT MY CAR IN THE BACK AND PUSHED ME INTO THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH I GOT HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE. THE FORCE WAS SO STRONG THAT IT BROKE MY DRIVER SEAT AND MY GLOVE BOX. MY FORD ESCAPE WAS TOTAL LOSS IN THE ACCIDENT. I SUFFERED SOME BUMPS AND BRUISES AND WHIPLASH AND DID GO TO THE ER FOR THESE INJURIES. *TR

ODI #10640819AIR BAGS

I GOT A RECALL NOTICE MY AIRBAGS MAY SHORT OUT & TAKE IT TO MY FORD DEALER. I DID OVER 3.5 MONTHS AGO AND THEY SAID FORD WAS WORKING ON A FIX TO MY SOFTWARE MODULE. INSTEAD IT STOPPED MY CLOCK. IF MY AIRBAGS DIDN'T WORK FOR 10 MONTHS HOW DO I KNOW THAT FORD FIXED THEM? WHERE IS THE TEST THAT PROVES IT? AM I DRIVING WITHOUT AIR BAGS? FORD CAN'T EVEN FIX A CLOCK, HOW DO I KNOW I AM SAFE IN MY NEW CAR? WHERE IS THE TEST TO CONFIRM I AM SAFE IN MY CAR AND THAT THE AIRBAGS WILL DEPLOY? WHEN I CONTACT FORD THEY SAY THE ENGINEERS ARE WORKING ON IT BUT IT HAS BEEN OVER 3.5 MONTHS AND NO ANSWERS. I FEEL UNSAFE, WHERE'S THE PROOF THE AIR BAGS WORK SINCE THE RE PROGRAM. THE CLOCK IS ANOTHER MATTER BUT IF THEY SCREWED UP IN THE FIRST PLACE & TRIED TO FIX IT, HOW DO I KNOW THEY DID? *TR

ODI #10639533TIRES

2 TIRES FROM SAME LOT ON BRAND NEW CAR HAVE BEEN DEFECTIVE IN ONE MONTH'S TIME, CAUSING BLOWOUT ON FREEWAY AT HIGH SPEED. THANKFULLY, NO INJURIES WERE INCURRED. THIS HAPPENED 100 MILES AWAY FROM NEAREST SERVICES, REQUIRING TOW TO NEAREST DEALERSHIP. FORD MOTOR COMPANY REPLACED EACH DEFECTIVE TIRE AT TIME OF INCIDENTS; HOWEVER, 2 REMAINING TIRES WILL NOT BE COVERED FOR REPLACEMENT UNTIL SUCH TIME AS THEY BECOME DEFECTIVE. I AM CONCERNED THAT THE ENTIRE LOT NUMBER IS DEFECTIVE AND THAT I MAY INCUR THE SAME PROBLEM IN THE FUTURE WITH THE REMAINING 2 TIRES WITH POSSIBLE LOSS OF LIFE AS A RESULT. *TR

ODI #10629969TIRES,WHEELS

MY REAR PASSENGER TIRE HAS A GROOVE CUT AROUND THE INSIDE OF THE TIRE WALL AND IN ABOUT FOUR SPOTS CUT RIGHT DOWN TO THE THREADS. THIS HAS CAUSED THE TIRE TO GO FLAT. I HAVE PHOTOS OF THE TIRE. *TR

ODI #10629700STRUCTURE

THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. *TR

ODI #10629203ELECTRICAL SYSTEM,EQUIPMENT

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

ODI #10628346STEERING

I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. *TR

ODI #10628461POWER TRAIN

PULLED AWAY FROM A TRAFFIC LIGHT. THE ESCAPE LOST ALL FORWARD MOTION. ENGINE CONTINUED TO RUN BUT THERE WAS NO FORWARD MOVEMENT. VEHICLE HAD TO BE TOWED FROM THE LOCATION. *TR

ODI #10628129STEERING

STEERING WHEEL SUDDENLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. *TR

ODI #10627810ENGINE

SATURDAY, JULY 12 AROUND 3:00 PM DRIVING 70 MPH ON US 23 N, JUST SOUTH OF NORTH TERRITORIAL ROAD NEAR ANN ARBOR. THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED. DRIFTED TO THE SHOULDER IN VERY HEAVY TRAFFIC AND TRIED TO RESTART. STARTED AND RAN FOR 5 SECONDS AND THEN STALLED AGAIN. REPEATED SEVERAL TIMES WITH SAME RESULT. CALLED ROADSIDE ASSISTANCE NUMBER AND THEY SAID THEY WOULD SEND A TOW WITHIN 30 MINUTES. POLICE STOPPED AND ASKED IF WE NEEDED HELP. LEFT AFTER WE SAID TOW WAS COMING. A FOLLOWING CAR TOOK ALL BUT ONE PASSENGER TO A GAS STATION AT NORTH TERRITORIAL BECAUSE HEAVY 75 MPH TRAFFIC PASSING INCHES FROM THE DRIVER'S DOOR WAS FRIGHTENING AND DANGEROUS. TOW TRUCK TOOK CAR TO VARSITY FORD IN ANN ARBOR AND WE CONTINUED TO TRAVERSE CITY IN THE FOLLOWING CAR. *TR

ODI #10627647STEERING

11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. *TR

ODI #10625729POWER TRAIN,VEHICLE SPEED CONTROL

TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH.

ODI #10619336STEERING,ELECTRICAL SYSTEM

POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR

ODI #10618315SEAT BELTSCRASH2 INJURIES

MY CAR WAS STOPPED IN TRAFFIC AND SOME ONE HIT IT FROM BACK COMING AT A SPEED OF APPROX. 35-40 MILES/HOUR. DRIVER AND FRONT PASSENGERS HIT THEIR FACES AND KNEES ON DASHBOARD. BOTH SEAT BELTS (DRIVER SIDE AND PASSENGER SIDE) DID NOT RESTRAIN AND STOP PASSENGERS MOVING FORWARD. WE HAVE NOTICED THIS PROBLEM ON BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ON THIS CAR (2014 FORD ESCAPE SE) SINCE WE HAVE OWNED THIS CAR THAT BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ARE VERY LOSE AND DOES NOT RESTRAIN WHEN PULLED SUDDENLY. THIS CAUSED THE BRUISING OF FACES AND KNEES OF PASSENGERS IN THIS ACCIDENT. IF SEAT BELTS WERE WORKING PROPERLY AND RESTRAINING PROPERLY THIS WOULD NOT HAVE HAPPENED. THIS PROBLEM COULD HAVE BEEN WORSE OR LIFE THREATENING IF A SIMILAR ACCIDENT WOULD HAVE OCCURRED ON A HIGHWAY. I NOW HAVE TOLD A FORD DEALER TO CHECK IT. I AM NOT SURE IF THIS PROBLEM IS ONLY ON MY CAR OR OTHER 2014 FORD ESCAPE SE MODEL OF CARS. THIS NEEDS TO BROUGHT TO THE ATTENTION OF MANUFACTURER(FORD) TO RECALL AND FIX THIS PROBLEM IF IT IS TRUE FOR ALL OF THIS MODEL OF CARS. *TR

ODI #10616732ENGINE

2014 FORD ESCAPE SE AWD WITH 1.6 ECOBOOST ENGINE. INFREQUENTLY UPON FULL THROTTLE ACCELERATION THE ENGINE BOGS DOWN. WHILE THE ENGINE DOES NOT STALL, POWER DISAPPEARS AND THEN POWER/ACCELERATION REBUILDS. IT HAS OCCURRED TWICE IN 3 MONTHS. VEHICLE CURRENTLY HAS ~3000 MILES ON THE ODOMETER. I HAVE HEARD THAT AN INVESTIGATION IS UNDERWAY FOR WHAT SOUNDS LIKE A SIMILAR ISSUE WITH F150'S WITH A DIFFERENT ECOBOOST ENGINE - RELATED? *JS

ODI #10610860EXTERIOR LIGHTING

2014 FORD ESCAPE MANUFACTURED BETWEEN 03/2013 & 12/2013 HAVE A BODY CONTROL MODULE SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD HAS FIXED THE BUG IN VEHICLES MANUFACTURED AFTER 12/1/2014 BUT HAS NOT PROVIDED A FIX FOR THE PROBLEM AND THE 4/2014 DEALER NOTICE INSTRUCTS THE DEALER NOT TO ATTEMPT A REPAIR. "4791 - 2014 ESCAPE 2014 FOCUS - ILLUMINATION DIMMER SETTING REVERTS BACK TO BRIGHT SOME 2014 ESCAPE VEHICLES BUILT ON OR BEFORE 12/01/2013 AND 2014 FOCUS VEHICLES BUILT ON OR BEFORE 12/08/2013 MAY EXHIBIT THE ILLUMINATION DIMMER SETTING REVERTING BACK TO BRIGHT AFTER A KEY CYCLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONDITION THROUGH THE QUICKER SERVICE FIX (QSF) PROCESS. UNTIL A NEW SERVICE PROCEDURE AND/OR PARTS ARE AVAILABLE, DO NOT ATTEMPT REPAIR. MONITOR OASIS FOR UPDATES." THE FIX HAS OBVIOUSLY BEEN FOUND AS VEHICLES MANUFACTURED AFTER 12/1/2013 DO NOT HAVE THE PROBLEM, BUT IT APPEARS THAT FORD HAS NO INTENTION OF PROVIDING A REMEDY FOR THE OWNERS OF THE AFFECTED VEHICLES. *TR

ODI #10608665TIRES

HAVE A ONE MONTH OLD 2014 FORD ESCAPE WITH 1,380 MILES ON IT. WHILE DRIVING WEST ON NEWLY PAVED I-94 IN ST. CLAIR COUNTY, MY TIRE PRESSURE WARNING LIGHT CAME ON. TEN MINUTES LATER MY REAR PASSENGER TIRE BLEW IN FOUR SPOTS AROUND THE INSIDE OF THE TIRE. THE FORD DEALER TOLD ME I RAN OVER SOMETHING AND DISMISSED IT. I'VE HAD BLOWOUTS AND FLAT TIRES BEFORE BUT NOTHING WHERE THE INSIDE OF THE TIRE FAILS IN FOUR PLACES. *TR UPDATED 02/11/15 *JS

ODI #10608786UNKNOWN OR OTHER,ENGINE

THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. *JS

ODI #10608385ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDN'T LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. *JS

ODI #10608468SERVICE BRAKES

A WARNING MESSAGE CAME ON SAYING THAT THE BRAKE FLUID WAS LOW, AND THAT I NEEDED TO TAKE THE CAR TO A DEALER. I DROVE HOME, A SHORT DISTANCE, AND DECIDED TO CHECK THE FLUID MYSELF. WHEN I OPENED THE HOOD I FOUND THE BRAKE FLUID RESERVOIR SITTING ON TOP OF THE ENGINE TIPPED DOWN SO THAT FLUID WAS NOT AVAILABLE TO THE BRAKE LINES. THERE WAS SOME FLUID LEFT BUT MOST HAD BEEN LOST. THE WARNING CAME ON WITHIN A FEW 100 YARDS OF MY HOME, IF I HAD BEEN ON A TRIP OR AT HIGHWAY SPEEDS THIS COULD HAVE BEEN VERY BAD. THE CAR WILL GO TO A DEALERSHIP TOMORROW. *JS

ODI #10608092STEERING

THE VEHICLE'S STEERING IS TOO SENSITIVE AT HIGHER SPEED. GENERALLY SPEAKING ABOVE 65 MPH ANY MOVEMENT OF THE STEERING WHEEL WILL CAUSE THE VEHICLE TO GO THAT DIRECTION. WHEN A CORRECTION IS MADE, THE VEHICLE GOES THE OPPOSITE WAY (TOO MUCH) WHICH TENDS TO MAKE VEHICLE FEEL AND LOOK AS IF IT WANDERS ON THE ROADWAY. FROM WHAT I UNDERSTAND THIS IS DUE TO "ELECTRONIC STEERING." MANY COMPLAINS ARE FOUND ONLINE OF THE SAME PROBLEM WITH OTHER DRIVERS. THIS IS A DANGEROUS CRASH CAUSING PROBLEM AND DRIVERS NEED TO BE ON HIGH ALERT FOR THIS POTENTIAL PROBLEM. I WOULD THINK IF THIS IS INVESTIGATED, CRASHES WITH CAUSES OF DRIVER INATTENTION WHEREAS A VEHICLE GOES OFF THE RIGHT SIDE OF THE ROAD OR LEFT OF CENTER, SENSITIVE STEERING MAYBE THE ROOT OF THE PROBLEM IN MANY CASES. THE VEHICLE HAS BEEN INSPECTED BY TWO FORD DEALERSHIPS AND FOUND NOTHING WRONG. I FEEL THIS IS A ENGINEERING PROBLEM SUCH AS THE IGNITION SWITCHES ON THE GM PRODUCTS. THIS WAS ALL POINTED OUT TO THE REGIONAL CUSTOMER SERVICE MANAGER HEATHER NABB. FORD'S RESPONSE TO THIS PROBLEM IS UNTIL THERE IS A "FAILURE", THERE IS NOTHING THEY WILL DO. *TR

ODI #10608103SERVICE BRAKES

CAR IS FOR MY WIFE'S USAGE MAINLY. I DROVE THE CAR A FEW DAYS LATER AND NOTICED THAT THE BRAKE PEDAL IS: TOO HIGH, (TOO CLOSE TO DRIVER'S REACH (FOOT), TO SMALL ANT TOO CLOSE TO THE ACCELERATOR PEDAL. WHEN YOU SHIFT YOUR RIGHT FOOT FROM ACCELERATION TO BRAKING, I TOUCH THE SIDE OF THE BRAKE RUBBER PAD MANY TIMES AND NEED TO MAKE SURE I AM FULLY ON THE BRAKE PAD. THE PREVIOUS CAR WAS A 2012 FORD ESCAPE. NO PROBLEMS LIKE THIS. WE HAD MANY OTHER VEHICLES AND NEVER HAD THIS SITUATION. I AM 5' 10" 175 LBS., AND NEVER DRIVE CLOSE TO THE STEERING WHEEL. I HAVE CALLED FORD M. C. AND NO HELP OR CONCERN. THE SELLING DEALER SAYS THAT THEY CAN NOT DO ANYTHING....I AM FIRMLY CONVINCED THAT THE CAR DESIGNERS CAN MAKE A QUICK CHANGE TO CORRECT THIS PROBLEM. HOW MANY ACCIDENTS COULD BE PREVENTED ? OTHER PERSONS AGREE WITH THIS PROBLEM.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10607616ENGINE

WHILE DRIVING DOWN THE INTERSTATE AT 55 MPH IN HEAVY TRAFFIC, THE ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, JERKING AND LURCHING, WHILE LOSING POWER. THE "ENGINE FAULT - SERVICE NOW" WARNING DISPLAY ILLUMINATED AND THE ENGINE STALLED OUT. PULLED TO THE SIDE OF THE INTERSTATE AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME WITH NO FURTHER PROBLEMS. *TR

ODI #10604615STRUCTURE

DOORS WOULD NOT ALWAYS LATCH SHUT IN COLD WEATHER. NOTIFIED FORD SERVICE ON LINE AND PROVIDE A PHOTO OF THE PROBLEM. THEY SAID THEY WOULD GET BACK TO ME BUT NEVER DID. I FOLLOWED UP WITH FORD SERVICE A COUPLE MONTHS LATER AND THEY SAID TO TAKE THE VEHICLE IN TO MY DEALER. AFTER BRINGING THE VEHICLE IN MAY 2014 FOR THIS ISSUE, I FOUND OUT RECALL 14S03 EXISTED FROM THE DEALER. THEY INFORMED ME THEY APPLIED THE FIX BY ADJUSTING ALL DOOR HANDLES. THE PROBLEM WAS NOT RESOLVED AS IT'S NOW HAPPENING IN THE WARM WEATHER.COMPLAINED TO THE DEALER AND FORD SERVICE. TOOK THE VEHICLE BACK IN JUNE 2014 AND THE DEALER SAID THEY AGAIN ADJUSTED THE DOOR HANDLES. THE VEHICLE STILL HAS THE DOOR HANDLE PROBLEM WITH THE DOOR HANDLE STICKING AND THE DOOR NOT LATCHING. THE DOOR CAME OPEN WHILE BACKING OUT OF THE DRIVEWAY. *TR

ODI #10604283POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER

THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. *TR

ODI #10597541SERVICE BRAKES, HYDRAULIC,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

ODI #10593598SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WOULD MAKE A GRINDING NOISE WHENEVER THE BRAKES WERE ENGAGED. THE CONTACT STATED THAT WHEN THE ENGINE WARM THE NOISE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 6,352.

ODI #10593199STEERING,ELECTRICAL SYSTEM,ENGINE

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. *TR

ODI #10587624ENGINE

FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCURRED, THOUGH THIS TIME IT WAS WHILE I WAS PULLING INTO TRAFFIC. AGAIN, THE SAME WARNING LIGHT CAME ON. I ATTEMPTED TO TURN AND GET THE CAR HOME BUT, BEFORE I COULD DO THIS, THE CAR BEGAN TO SHAKE AGAIN AND THE ENGINE LOST POWER. THIS REQUIRED ANOTHER TOW TO THE DEALERSHIP FOR REPAIR; THE VEHICLE IS PRESENTLY IN THE SHOP. *TR

ODI #10578217STRUCTURE

FRIDAY EVENING I NOTICED SOMETHING HANGING DOWN FROM THE FRONT OF MY CAR. THE HARD PLASTIC AND WHAT I WILL DESCRIBE AS FIRE RESISTANT INSULATOR WAS 1/2 OFF. THE PINK PLASTIC BOLT IN THE FRAME WAS BROKEN AND FURTHER BACK WHERE IT APPEARS TO HAVE BEEN ATTACHED WITH A METAL BOLT; THE HOLE AROUND IT ON THE PLASTIC WAS TOO LARGE. NOW THERE ARE VARIOUS ELECTRONIC PARTS, BELTS, ETC EXPOSED. I WAS TOLD BY FORD THAT SOMETHING HIT THE CAR OR PERHAPS HAD BEEN BACKED INTO BY ANOTHER VEHICLE NOT LEAVING VISIBLE DAMAGE, BUT CAUSING PRESSURE UNDERNEATH, OR THE HARSH MINNESOTA WINTER CAUSED THIS AS THEY ARE SEEING MANY THINGS BREAK.THERE ARE NO SIGNS OF ANY DAMAGE AND THEY REFUSED TO PUT IT UP ON THE JACK TO INSPECT. I DO NOT FEEL THAT FORD IS WILLING TO EVEN INVESTIGATE THEIR DEFECTIVE PARTS, IN FACT. I WAS TOLD THIS WAS NOT A WARRANTY PROBLEM BUT RATHER AN INSURANCE ISSUE. SINCE I DO NOT FEEL SAFE DRIVING WITH ALL OF THIS EXPOSED I HAVE TIED IT UP TO MY GRILL WITH TWINE. *TR

ODI #10577981ENGINE

VEHICLE STOPPED AT STOP SIGN. ENGINE DIED. MOVED GEAR SELECTOR FROM DRIVE TO PARK AND RESTARTED WITH NO FURTHER INCIDENT. *TR

ODI #10577769VISIBILITY/WIPER

ON FEBRUARY 3, 2014 WHILE DRIVING ON I-95 A STONE FLEW UP OFF THE ROAD AND CRACKED THE WINDSHIELD. HAD THE WINDSHIELD REPAIRED BY SAFELITE. ON MARCH 12, 2014 THE SAME THING HAPPENED A SECOND TIME ON A DIFFERENT STRETCH OF I-95. HAD SAFELITE REPAIR THE WINDSHIELD. THIS MORNING APRIL 6, 2014 AGAIN ON I-95 AND THE WINDSHIELD GOT CRACKED FOR A THIRD TIME. HAVE DRIVEN FOR 53 YEARS WITH ONLY ONE CRACKED WINDSHIELD PREVIOUSLY AND HAVE HAD THREE WITHIN 62 DAYS!!! GREATLY CONCERNED THAT ANYTHING LARGER THAN A SMALL PEBBLE MAY CAUSE THE ENTIRE WINDSHIELD TO DISINTEGRATE WHILE DRIVING AT 70 MPH ON THE INTERSTATE. WILL TAKE TO FORD DEALER TOMORROW OR TUESDAY FOR THEM TO EXAMINE. *TR

ODI #10577425ENGINE

I BOUGHT A NEW FORD ESCAPE IN FEBRUARY 2014. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. SIMILAR TO WHAT OTHER CUSTOMER COMPLAINED. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR

ODI #10576857VISIBILITY

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE HEATING SYSTEM AND THE DEFROSTER FAILED. THE AUTOMATIC REMOTE ALSO FAILED TO ACTIVATE THE SYSTEM HEAT. THE CONTACT HAD TO LET THE ENGINE RUN FOR A FEW MINUTES TO BE ABLE TO HEAT THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC WHICH WAS UNABLE TO LOCATE A FAILURE CODE THEREFORE THE DEALER ADVISED THE CONTACT THAT THERE WAS NOT A FIX FOR THE HEATING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,400.

ODI #10576264ENGINE

LEASED THIS VEHICLE IN AUGUST, 2013. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. I AM SENSITIVE TO ODORS IN GENERAL AND MY FAMILY MEMBERS ONLY SMELLED IT OCCASIONALLY, SO I DISREGARDED UNTIL RECENTLY THE ODORS ARE BECOMING STRONGER INSIDE THE CABIN AND NOT CLEARING WHEN WINDOWS ARE LOWERED TO AIR OUT. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR

ODI #10574577ELECTRICAL SYSTEM,EXTERIOR LIGHTING

THE 2014 FORD ESCAPE HAS A SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD WILL NOT ACKNOWLEDGE THE DESIGN BUG AT THIS TIME BECAUSE THEY DO NOT THINK IT BOTHERS ENOUGH CUSTOMERS. I AM FILING THIS COMPLAINT BECAUSE IF A DRIVER HAPPENS TO BECOME TIRED OF DIMMING THE INSTRUMENT PANEL EACH NIGHT OR IF THEY SIMPLY FORGET TO DIM THEM ONE TIME, THEY COULD BECOME UNWITTINGLY DISTRACTED BY THE INTERIOR BRIGHTNESS AND CAUSE A TRAFFIC INCIDENT. I BELIEVE THIS IS A LEGITIMATE SAFETY CONCERN AND WOULD LIKE TO SEE FORD BE ENCOURAGED TO ADDRESS IT. *TR

ODI #10572758ELECTRICAL SYSTEM,EXTERIOR LIGHTING

THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FORD WOULD WANT ITS SOPHISTICATED CARS TO WORK CORRECTLY. WE WILL SEE. *TR

ODI #10568600EXTERIOR LIGHTING

UPDATE ON ODI NUMBER 10567429. FORD CASE # [XXX]. FORD WILL NOT, AT MY EXPENSE, ALLOW THE DEALER TO INSTALL EITHER FORD OEM DAYTIME RUNNING LIGHTS (DRL) IN MY NEW VEHICLE OR AN AFTER MARKET PRODUCT. THEY SAY ANY SUCH INSTALL BY DEALER OR OTHERS WILL VOID MY EXTENDED NEW CAR WARRANTY. I WAS IN MAINE LAST WEEK & IN A SNOW SQUALL AT NOON & WAS ALMOST KILLED BY A LOGGING TRUCK WHO COULD NOT SEE MY VEHICLE BECAUSE OF POOR VISIBILITY. CAN FORD BE PRESSURED TO ALLOW THIS INSTALL WITHOUT PENALTY & AT NO COST TO THEM???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10567429EXTERIOR LIGHTING

7/12/13 WE PURCHASED NEW 2014 FORD ESCAPE TITANIUM WHICH DID NOT HAVE DAYTIME RUNNING LIGHTS (DRL) A SAFETY FEATURE. THE DEALER, HERB CHAMBERS, WESTBOROUGH, MA., SAID AT MY EXPENSE FORD WOULD INSTALL DRL WHEN I CAME IN FOR SERVICE ON 12/11/2013. THIS WAS NOT THE CASE. FORD WILL ONLY INSTALL DRL ON FLEET ESCAPE VEHICLES BUT NOT ON PERSONAL ESCAPES. FORD CUSTOMER SERVICE HAS ASSIGNED A CASE # (CAS-3967188-C7S8M6) TO MY CONCERNS AND ARE ADAMANT. THEY WON'T UPGRADE MY NEW CAR & IF I INSTALL DRL (AFTERMARKET ITEM) THEY WILL VOID MY EXTENDED NEW CAR WARRANTY. THEY REFUSE TO EXPLAIN WHY THERE IS THIS POLICY WHICH PREVENTS ADDING A SAFETY FEATURE, AT THE OWNERS EXPENSE, TO THEIR ESCAPES SOLD FOR PERSONAL USE. THEIR PRACTICE IS DISCRIMINATORY & DECREASES VEHICLE CRASH AVOIDANCE PARAMETERS.

ODI #10565446SUSPENSION

I BOUGHT THIS VEHICLE FROM STIVERS FORD IN MONTGOMERY, AL. ON JAN. 20, 2014. THIS VEHICLE SHAKE AT LOW SPEED AND HIGH SPEED. I TOLD BY DEALERSHIP THAT IT WOULD STOP BUT IT HAS GOTTEN WORSE. THIS VEHICLE RIDE WORST THAN THE 2006 MODEL I TRADED IN. *TR

ODI #10564699ENGINE AND ENGINE COOLING

THE CAR TAKES APPROXIMATELY 18-22 MINUTES TO ATTAIN A SAFE AND PROPER INSIDE VEHICLE TEMPERATURE. EVEN WITH A REMOTE START INSTALLED IT WILL USUALLY TWO STARTS FOR THE CAR TO REACH A TEMPERATURE THAT IS NOT DANGEROUS TO MY INFANT NEPHEW. I CAN NO LONGER PICK HIM UP WITHOUT WARMING CAR UP FOR HALF AN HOUR. I BROUGHT BACK TO FULLERTON FORD DEALERSHIP IN NJ AND WAS TOLD BY SERVICE MANAGER [XXX] THAT HE HAD THE SAME PROBLEM WITH HIS ESCAPE. HE WAS ABLE TO JUST GET ANOTHER CAR. THE AVERAGE PERSON LIKE MYSELF IS TOLD TO CONTACT FORD CORPORATE AND FILE A COMPLAINT. I ASKED IF IT WAS POSSIBLE TO GET ANOTHER FORD ESCAPE OR EDGE AD WAS TOLD BY SALES MANAGER [XXX] I WOULD LOOSE MY INITIAL DOWN PAYMENT OF 4000 DOLLARS, THEY ALSO SAID THEY WOULD NEED ANOTHER 4000 DOLLARS AND INCREASED PAYMENTS. NOTHING I CAN DO EXCEPT LEAVE CAR IN DRIVEWAY DURING WINTER AND MAKE PAYMENTS. THE SERVICE INVOICE CLEARLY STATES "NO FIX AVAILABLE". YET THEY CONTINUE TO SELL THIS VEHICLE TO GENERAL PUBLIC AND DUPE US. THE DEALERSHIPS THAT CONTINUE TO SELL THIS VEHICLE SHOULD BE BOYCOTTED AND HELD RESPONSIBLE. THEY HAVE ALSO LIED ABOUT MPG ON STICKER. THEY CLAIM IT WILL BE BETWEEN 26-32 MPG. TOTAL LIE. THEY BLAMED THE WINTER FUEL MIXTURE. I TRIED A HIGHER OCTANE AND STILL HAVE NO SUCCESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10564700POWER TRAIN

VEHICLE WAS STOPPED AT INTERSECTION. UPON ATTEMPTING TO INITIATE RIGHT TURN, ENGINE SUDDENLY REVVED AS IF IN NEUTRAL GEAR, AND VEHICLE HAD NO ACCELERATION. DEALER DIAGNOSED A LEFT-SIDE AXLE SEAL LEAK AND SAID THAT TRANSMISSION FLUID WAS "ALL OVER". WHEN ASKED IF THIS WAS UNUSUAL FOR A NEW VEHICLE, DEALER REMARKED THAT IT WAS NOT, AND SAID THAT IT WAS THE THIRD SEAL LEAK THEY HAD SEEN IN A WEEK. *TR

ODI #10563556POWER TRAIN,ENGINE

WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR

ODI #10562871VISIBILITY/WIPER

THIS IS THE 3RD TIME WHEN THE WINDSHIELD WIPER HAS FAILED FOR MY NEW 2014 FORD ESCAPE. THE PASSENGER SIDE WIPER DID NOT MOVE WHEN TURN ON THE WIPER AND THE DRIVER SIDE WILL MOVE ONCE AND STUCK AT THE UP RIGHT POSITION. AFTER IT GOT STUCK, IT'LL NOT RESPOND TO ANY WIPER CONTROLS. I SHUT DOWN MY ENGINE AND THE WIPER THEN RETRACTED TO THE OFF POSITION. SENT THE CAR TO THE DEALER LAST SATURDAY BUT NOTHING WAS DONE SINCE THEY COULDN'T REPLICATED THE PROBLEM. *TR

ODI #10559455ENGINE AND ENGINE COOLINGCRASH

DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNING WHILE IN OFFICE. WHEN I GOT TO CAR OUT SIDE IT WAS IN REVERSE, DOORS LOCKED AND IDLING, NO EXPLANATION OF HOW IT WENT FROM OPPOSITE DIRECTION THAN DIRECTION I PULLED IN, MISSED ALL VEHICLES. FORD SAYS THERE IS NOTHING WRONG WITH MY CAR, I HAD THREE ADDITIONAL PEOPLE IN MY OFFICE PICTURES AND VIDEO OF TRACKS THAT ARE VERIFICATION THAT IT DID IT BY ITSELF, AS BEST WE CAN FIGURE THE PARK ASSIST TOOK OVER, HAD I ACCIDENTALLY KNOCKED IT INTO REVERSE IT WOULD HAVE STARTED BACKING UP WITH ME HALF IN AND HALF OUT OF THE CAR, ALSO AM SURE THAT IT WAS IN PARK AS CAN'T START IT IN REVERSE, I AM FRUSTRATED WITH THE DEALERSHIP HERE THAT IS NOT REALLY WILLING TO FIGURE OUT WHAT ACTUALLY HAPPENED, ALL THEY WILL TELL ME IS THE CHECK ENGINE LIGHT DIDN'T COME ON. I AM REQUESTING INFORMATION AS TO WHETHER OR NOT THIS HAS BEEN REPORTED BY ANYONE ELSE AND WHERE I MIGHT BE ABLE TO GET FURTHER INFORMATION AS TO WHAT CAN BE CHECKED OUT TO FIGURE OUT WHAT MIGHT HAVE MADE IT START MOVING ON IT'S OWN. *TR

ODI #10558608POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR

ODI #10558310VISIBILITY,STRUCTURE

I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIEVE THAT BECAUSE NOTHING HIT MINE AND STILL, IT SHATTERED. I ALSO HAVE A LEAKING ROOF, WHICH MAY BE RELATED TO THIS PROBLEM. *TR

ODI #10556380STEERING

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED ON MY CAR. I AM NOT COMFORTABLE WITH IT BUT THEY SAID THEY CANNOT GIVE ME A NEW CAR. *TR

ODI #10553721POWER TRAIN,ELECTRICAL SYSTEM

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DISPLAY READS SERVICE ENGINE & P TRANSMISSION NOT IN PARK, CLUSTER GOES OUT WHILE DRIVING, MULTIPLE TIMES. TODAY, CLUSTER WON'T TURN ON, CLUSTER DISPLAY IS COMPLETELY BLACK, HEATER DOES NOT GET HOT, CANNOT CHANGE VENT FROM DEFROST TO DASH, RADIO WON'T TURN ON AUTOMATICALLY, DISPLAY ABOVE RADIO- TIME IS WRONG & NO TEMPERATURE READING, REAR VIEW CAMERA NOT WORKING. CAR TAKEN TO DEALER TODAY. *TR

ODI #10549210POWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.

ODI #10548515VISIBILITY/WIPER

EACH TIME THE DRIVERS OUTSIDE MIRROR IS TUCKED OR FOLDED IN AND RETURNED TO ITS DRIVING POSITION THE MIRROR DOES NOT RETURN TO THE SAME POSITION AND MUST BE READJUSTED FOR THE DRIVER TO HAVE PROPER AND SAFE VISION TO THE REAR OF THE VEHICLE. THE MIRROR HOUSING RETURNS TO THE CORRECT POSITION, BUT THE MIRROR INSIDE THE HOUSING DOES NOT RETURN TO ITS PROPER POSITION. THIS IS A MANUAL FOLDING MIRROR WITH ELECTRICALLY OPERATED MIRROR ADJUSTMENT. I CALLED FORD AND THEY AND THE DEALER SAID THERE IS NO FIX. THIS IS A SAFETY HAZARD IF YOU FORGET TO ADJUST THE MIRROR OR GET DISTRACTED TRYING TO ADJUST IT WHILE DRIVING. *TR

ODI #10546159SUSPENSION

PICKED UP MY BRAND NEW CAR, FORD ESCAPE S 2014, AND HAD THE AC SYSTEM RUNNING, WHEN I TURNED THE AC OF A STRANGE NOISE WAS AUDIBLE FROM THE REAR END OF THE CAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD IT WOULD BE AN EASY FIX. APPARENTLY TWO SCREWS HAD TO BE TIGHTENED AT THE SHOCK AND SUSPENSION. AFTER LEAVING THE DEALERSHIP WITH THE FIXED CAR' IT TOOK ABOUT 10 MIN TO HEAR THE NOISE AGAIN. THERE IS OBVIOUSLY A PROBLEM. I WILL TAKE THE CARE BACK AGAIN TO SEE WHAT THE NEXT STEP IS. VERY DISAPPOINTED. *TR

Component Failure Cascade Risk

Known patterns where one defect leads to more severe downstream failures

CriticalEGR issue detected

Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines

CriticalTIMING CHAIN issue detected

Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

HighTRANSMISSION issue detected

Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for FORD Escape — recall years marked in red
01432860501002014201620152020202220132015201720192021202320252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 2067 total NHTSA complaints filed over 14 years, with the worst year being 2019 (286 complaints, including 6 crash reports).

The amber reliability line is declining — recent years score around 76/100, lower than earlier in the vehicle's life. This pattern indicates issues are accumulating over time rather than being resolved, which is a concern for used buyers.

The recalls (red dashed lines) followed the first complaints by 1 year — a typical response window; neither unusually fast nor a pattern of denial.

Red dots on the amber line flag 12 years (2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.

Manufacturer Extended Warranties & Special Coverage

1 known program match this vehicle — verify current eligibility with dealer using your VIN

VERIFY WITH DEALERSPECIAL COVERAGE15B22
Ford 1.5L / 1.6L EcoBoost Coolant Loss Extended Coverage
Engine – Cylinder Head / Coolant System (1.5L / 1.6L EcoBoost)
COVERAGE:10 years / 150,000 miles from original sale date

1.5L and 1.6L EcoBoost engines in select Ford vehicles develop a cylinder head crack that allows coolant to enter the combustion chamber without visible external leak. This can cause engine stalling, misfires, and severe damage. Ford extended coverage under Customer Satisfaction Program 15B22 and related programs.

HOW TO CLAIM: Contact Ford Customer Service or visit a dealer with your VIN. Ask specifically about CSP 15B22 and coolant intrusion extended coverage. Coolant loss without visible leak is the primary symptom.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$49,614
~$827/mo over 5 yrs
$0.3/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$21,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $49,614 (~$827/mo). Repair risk buffer is standard due to vehicle risk profile.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

16 open recalls (unverified repair status)−$8,000
10 recalls over 2 years old — likely uncompleted−$4,000
Total recommended deduction−$12,000

Pre-Purchase Inspection Checklist

Tailored for the 2014 FORD Escape — specific failure modes your mechanic must check, not a generic list

HIGH
Inspect for egr issue detected — ask for repair records
Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
HIGH
Inspect for timing chain issue detected — ask for repair records
Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Verify recall POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with
HIGH
Verify recall STRUCTURE:BODY:DOOR has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, throug
HIGH
Verify recall SEAT BELTS has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC ve
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:DOORS:LATCH has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 20
HIGH
Verify recall ENGINE AND ENGINE COOLING:ENGINE has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Auction History

Public sale records from Copart, IAAI, and auction aggregators

Searching Public Auction Records

Checking Copart, IAAI, BidFax, and other sources for 1FMCU0GX6EUB32342. Results appear automatically when found.

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,450–$1,850/yr
~$121–$154/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
12-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Manufacturer NHTSA Penalty History

Federal fines issued for recall delays and safety violations

FORD has been fined $17M+ by NHTSA. Most recently in 2015: Failure to timely file Early Warning Reports on defect data.

2015$17MFailure to timely file Early Warning Reports on defect data

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VIN1FMCU0GX6EUB32342
Model Year2014
MakeFORD
ModelEscape
TrimSE
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors4
Drive Type4x2
Fuel TypeGasoline

Engine

Engine Cylinders4
Displacement (L)1.6
Horsepower178

Manufacturer

ManufacturerFORD MOTOR COMPANY
Assembly CityLOUISVILLE
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)1FM
Check Digit (Char 9)6
Model Year Code (Char 10)E
Plant Code (Char 11)U
Sequence (Chars 12–17)B32342

Safety Data

NHTSA Recall Count16
NHTSA Complaint Count2067

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

1
1
F
2
M
3
C
4
U
5
0
6
G
7
X
8
6
9
E
10
U
11
B
12
3
13
2
14
3
15
4
16
2
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
1
World Manufacturer
Country & region of manufacture
Position 1
F
Manufacturer
Specific manufacturer identifier
Position 2
M
Vehicle Type
Division or vehicle type
Position 3
CU0GX
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
6
Check Digit
Mathematical validation character
Position 9
E
Model Year
Year of manufacture
Position 10
U
Assembly Plant
Where the vehicle was assembled
Position 11
B32342
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (1)
Model Year Character
"E" → 2014
Could also be 1984
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 7/3/2026, 12:32:51 PM.