VIN REPORT

1FADP3F25FL3422082015 FORD FocusSE

64of 100
High Risk
Buyer Risk Score
Recalls
8
8 campaigns found
Safety Grade
F
46/100 composite
Complaints
1010
NHTSA filed
Vehicle Age
11 yrs
Made in UNITED STATES (USA)
CAUTIONPurchase Verdict

2015 FORD Focus was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 8 open recalls on record — these are safety-critical and should be addressed immediately. 1010 o...

FIRE RISK
Verdict & Risk Assessment
📄

Executive Summary

2015 FORD Focus

2015 FORD Focus was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 8 open recalls on record — these are safety-critical and should be addressed immediately. 1010 owner complaints include 29 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 8 open recalls including safety-critical systems (Fuel system recall; Engine recall)
  • 29 injuries reported across 1010 owner complaints
  • 31 complaints involved a crash — unusually high incident rate
  • High fire risk — 4 complaint(s) involved a fire
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Active or settled class action lawsuit on record for this model — Ford Focus PowerShift DCT (2011–2016)
64
of 100
High Risk
5 risk factors detected. Review each carefully before committing to purchase.
LOWMODERATEHIGHCRITICAL
5 Contributing Risk Factors
Critical deferred maintenance — safety-critical components overdue
+20
Known manufacturer defect on record for this model
+17
8 model-wide recalls on record
+12
Active or settled class action lawsuit
+8
Elevated fire risk signals detected
+7
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
FORD
Model
Focus
Year
2015
Trim / Series
SE
Body Style
Sedan/Saloon
Vehicle Type
PASSENGER CAR
Fuel Type
Gasoline
Engine
4-cyl 2.0L 160 hp
Doors
4
Manufacturer
FORD MOTOR COMPANY
Assembly
WAYNE, MICHIGAN, UNITED STATES (USA)
GVWR
Class 1: 6,000 lb or less (2,722 kg or less)

Assembly Plant Quality

Plant: WAYNE, MICHIGAN

CQuality55/100
Standard📍 WAYNE, MICHIGAN

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

F
Score: 46/100
Crash Test Rating20/40
Recall Safety13/30
Complaint History13/30
58/100High
  • Fuel system recall
  • Engine recall
  • Fire/ignition recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
High
  • 4 complaint(s) involved a fire
  • 1 recall(s) involve fire or ignition risk
High
  • 2 recalls on same component: Fuel System
  • 2 recalls on same component: Engine/Powertrain
  • 3 recalls on same component: Body/Structure
  • 2 recalls on same component: Electrical
  • 29 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
2 recalls650 complaints
Electrical
2 recalls47 complaints
Fuel System
2 recalls22 complaints
Body/Structure
3 recalls18 complaints

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls8

Deferred Failure Risk

Components and defects approaching or past their known service milestones

100/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~132,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 11 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 11 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 11 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 11 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 11 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 11 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
DEFECTCriticalKnown Model Defect
Failure timing unpredictable — defect may already be active
PowerShift dual-clutch automatic transmission: shuddering, hesitation, jerking at low speeds
Documented systemic defect with class action or NHTSA investigation. These issues are often unrepaired at point of sale.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.

NHTSA Safety Recalls

8 RECALLS
8found

NHTSA VIN-specific recall lookup returned no data for this VIN. The 8 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

2 of 8 recalls have a low industry completion rate — statistically likely unrepaired.

55%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

FORD Recall Completion Rate — Industry Context
89%Good

FORD completes recalls at a good rate (89%), averaging about 18 months to remedy. Most affected vehicles are fixed.

Avg time to remedy open recall: ~18 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
18mo
#18V735000
Invalid Date

FUEL SYSTEM, GASOLINE:STORAGE

SummaryFord Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Read full details...
ConsequenceThe excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Est. Repair Completion~74%

~26% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#18V169000
Dec 2018

POWER TRAIN:MANUAL TRANSMISSION

SummaryFord Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Read full details...
ConsequenceA transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V643000
Jun 2016

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SummaryFord Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Read full details...
ConsequenceA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V698000
Invalid Date

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

SummaryFord Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Read full details...
ConsequenceWith only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#15V436000
Aug 2015

ELECTRICAL SYSTEM:IGNITION

SummaryFord Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Read full details...
ConsequenceIf the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V331000
Aug 2020

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SummaryFord Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Read full details...
ConsequenceA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#26V011000
Invalid Date

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

SummaryFord Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Read full details...
ConsequenceAn electrical short circuit can increase the risk of a fire.
Est. Repair Completion~24%

~76% of these vehicles are statistically unrepaired

High Risk

Source: NHTSA statistical model by recall age & component type

#26V369000
Sep 2026

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

SummaryFord Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
Read full details...
ConsequenceAn engine that stalls while driving increases the risk of a crash.
Est. Repair Completion~17%

~83% of these vehicles are statistically unrepaired

High Risk

Source: NHTSA statistical model by recall age & component type

Recall Intelligence

Detailed analysis of recall history and severity

LONG-STANDING OPEN
ELECTRICAL SYSTEM:IGNITION
10.9yr open
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
10yr open
POWER TRAIN:MANUAL TRANSMISSION
7.5yr open
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
5.9yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

06/09/2016
8 total campaigns
Fuel SystemEngine/PowertrainBody/StructureElectricalHVAC
3
Part Replacements
5
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
4 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.

Recall Remedy Effectiveness — Complaints Continue After Fix

RECALL DIDN'T FIX IT

Owner complaints filed AFTER recall remedies were issued for the same components

79% of complaints about "POWER TRAIN:MANUAL TRANSMISSION" were filed AFTER recall campaign 18V169000 (2018-12-03) — the recall remedy may not have fully resolved the issue.

POWER TRAIN:MANUAL TRANSMISSION
79% post-recall
Recall: 2018-12-03119 before · 436 after#18V169000
ELECTRICAL SYSTEM:IGNITION
98% post-recall
Recall: 2015-08-074 before · 222 after#15V436000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
100% post-recall
Recall: 2016-06-090 before · 8 after#16V643000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
38% post-recall
Recall: 2020-08-065 before · 3 after#20V331000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

Manufacturer Recall Response Time

Time between first owner complaint and recall issuance

2mo
Lag from first complaint to recall
First complaint: 2015-06-10 · Recall issued: 2015-08-07

Recall was issued within 2 months of first complaints — relatively prompt response.

Complaints1010

Complaint Intelligence

1010 complaints analyzed across 11 system categories

Engine/Powertrain
11 crash6 inj650
Other
3 crash2 inj153
Steering
1 crash82
Electrical
2 crash7 inj47
Fuel System
22
Safety Systems
12 crash12 inj18
Body/Structure
18
Suspension/Wheels
1 crash1 inj9
2017
58
2018
95
2019
225
2020
104
2021
66
2022
107
2023
102
2024
104
2025
62
2026
11
36% trend in recent years (improving reliability)
Declining -40%
129
Last 24 months
215
Prior 24 months
Engine stalling193
Electrical failure22
Transmission slip22
Fire/smoke15
Sudden acceleration5
Conditions Reported
Highway/high-speed (152)Parking/low-speed (131)Rain/wet (80)Startup (71)Cold weather (9)

Owner Complaints

HIGH VOLUME

1010 safety complaints filed with NHTSA

1010found
4
Fires
31
Crashes
29
Injuries
ODI #11742105POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving 30-70 MPH, the transmission was shuddering. No warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V169000 (Power Train). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 56,000.

ODI #11741276POWER TRAIN

I got a 2015 ford focus titanium. I bought it 2 years ago. Well about 2 months after I bought it the transmission started jerking and not really wanting to go out of 1st gear. Well I had to get a TCM replaced and then I was told about the studder wasn't under no warranty and the recall has expired. So now its 6-1-26 and now the transmission is messing up again. This is ridiculous on people who buys cars hoping they will last for a long time but instead we pay 7,000 for a car and drive it for 2 years. WOW THANKS A LOT FORD

ODI #11737191ENGINE

No warning lamps until catastrophic engine failure. Power loss and that puts myself and others at risk. I have had multiple issues going back to first year owned when I had power loss while driving through interactions and on the freeway. Dealership tried to state it was due to bubble in coolant system. Then first engine failure occurred and was replaced by Ford

ODI #11730978POWER TRAIN

I am reporting a serious safety issue involving a 2015 Ford Focus equipped with the PowerShift transmission. The vehicle has experienced repeated failures of the transmission control module (TCM) and clutch system despite multiple repair attempts. The vehicle has been repaired at least three times for the same issue, yet the failure continues. While driving at highway speeds (approximately 65–70 mph), the transmission failed without warning. The vehicle lost power and was unable to properly shift gears, creating an immediate safety hazard. I was forced to navigate traffic with limited acceleration and was left stranded. This condition significantly increases the risk of a crash, especially when merging, accelerating, or maintaining speed in traffic. The failure occurs unpredictably and without sufficient warning. This issue is not isolated. The 2012–2016 Ford Focus models equipped with the PowerShift transmission have a well-documented history of similar failures, including prior complaints and manufacturer acknowledgment of defects. Despite multiple repair attempts, the defect has not been resolved, and the vehicle remains unsafe to operate. I am requesting that this issue be investigated as a safety defect, as it poses a serious risk to drivers and others on the road. I have found that many of the vehicles that recieved a replacement TCM, reported the problem came back, worsened, or the car had to be totalled all together. Even worse, took a huge hit.

ODI #11727157POWER TRAIN,ENGINE

Bought in 2024 ..few days later car wouldn’t change gears transmission overheats shutters jerks and won’t go when giving gas at times. Had the car in 5 times to fix, didn’t work.. I’ve almost been in accidents one of which was with a tractor trailer This car is a death trap had to quit job due to this .. and have a 7500.00 loan on a car I can barely drive. I want this loan paid off and given a check or car that has no problems and is reliable plus compensation for lost wages Im also willing to file suit immediately if this isn’t taken care of IMMEDIATELY!!!!

ODI #11727353POWER TRAIN,ENGINE

03/25/2026 Driving down the street card started jerking and acting like it did not want to move kept slowing down like it wasn't getting any gas. like the transmission was going out. There is nothing wrong with my transmission. The car had been on a recall for a part that has been replaced 2 different times. I tried to have it checked out the Ford dealers here where I live wanted to charge me $200.00 insisting that its my transmission. I know it is not my transmission. Its the same part they have replaced 2 times that was on the recall list for my car. What can I do? It is dangerous for me to drive.

ODI #11723164FUEL/PROPULSION SYSTEM

After my car was left on idle for a couple minutes ( about 5), it began to shake, the check engine light came on, then it completely died. When I went to restart it, it stalled and then finally turned on but when I began to take off it began to shake and died on me again while driving. I was left in the middle of rode. I put my blinkers on and had to leave my car off for a couple minutes so it would restart again. Then I pulled over to the side so I wouldn’t be in harm’s way. My mechanic believes there is something wrong with thee fuel pressure system whether it be a fuel pump or a fuel pressure sensor.

ODI #11717604STEERING

While driving steering suddenly stopped working. Red light came up onto dash stating "steering down safely pull over"

ODI #11717290POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating and changing gears. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 13V523000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

ODI #11715922POWER TRAIN

My name is [XXX] I own a 2015 ford focus 4dr sedan It has 131908 miles and the issue I've been having is with The TCM module on the transmission it won't go into sleep mode and it's draining the battery is have gotten a customer care warranty notice on my car but the local Ford dealer said it's expired in November of last year and I've been having family issues and personal issues we're i wasn't able to take care of it but I need this issue fixed on my car it's my only means of transportation for me and my mom because she has altzimers and dementia Here's my number [XXX] this my cell to contact me I live in Portland Oregon And also right now I have no way of paying for the repairs on my car because I lost my job because of a lower back injury I thought it was going to be a easy fix but it something I'm not able to do And thought it was going to be covered under the so called warranty which it's actually part of the recall I've gone through something like this with a previous car I owed and it was supposed to be taken care of through a recall but the dealer wouldn't do anything about they wanted me to pay on my vehicle I have i need this repaired I should not have to pay for the repairs that should be done through warranty or a recall it's been happening since the past couple years INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11709895POWER TRAIN

The contact owned a 2015 Ford Focus. The contact stated that the vehicle had experienced transmission failures, including the transmission slipping, the vehicle stalling, and the check engine warning light being illuminated. Additionally, after starting the vehicle, the vehicle failed to respond after shifting to the reverse or drive. The vehicle was towed to the residence and examined by an independent mechanic, who diagnosed the vehicle and determined that the transmission power shifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 149,000.

ODI #11707118FUEL/PROPULSION SYSTEM

I am in possession of Recall18S32/NHTSA recall18V-735 notice that has not been repaired but it is not showing up on my VIN and Model lookup.

ODI #11707173ENGINE

At 116,500 miles, the oil pump failed on my Ford Focus. This was verified by an auto repair shop. The car has the Ford ecoboost 1.0 engine. Ford has a recall on this engine with a build date of March 24, 2015 to May 4, 2018. My car was built on Aug 4, 2015 within the range of the recall. The recall states that cars with automatic transmission are included. My car has a manual 6 speed. I don't believe that the transmission has anything to do with the oil pump failure. The car "check engine" and "check oil" lights came on and there were multiple instances where the car stalled and I became stranded, often on busy roads. It has been well documented on the internet that Ford has had issues with this engine. I am not planning on repairing this car as the shop explained it probably will be in the range of $7000 which way more than the value of this car that is almost 10yrs old and 116500. The car is currently sitting in my garage non drivable with a scrap value of pennies compared what trade-in value or extend life of the car.

ODI #11705241POWER TRAIN

Vehicle acceleration dies out during normal pressure of gas pedal. Coding showing transmission Actuators malfunctioning. Odometer Reading 120,631 check engine light came on. Date of malfunction 11/24/2025 , Vehicle was taken to Affordable Transmission on 11/25/2025

ODI #11704157ELECTRICAL SYSTEM,ENGINE

I was getting ready to leave the grocery store and I crank up my car and I had a light come on stating that my car was overheating transmission turn off the car and as I tried to pull out of the parking lot, the car would barely accelerate it would barely go to mountain and it was stuttering up the heels I had to turn off the vehicle. Let it sit for five minutes to let it cool off and then I had to crank the car back up and then it started to drive again, but I did get a indication on my front dash stating that it was transmission

ODI #11703609POWER TRAIN

2015 Ford Focus with DPS6 automatic transmission failure. 109,### miles only. Symptoms: No reverse gear, severe clutch slip (high RPM but car barely moves), strong burnt clutch smell, check engine light on. DTC codes: P07A3, P07A5, P087A, P087B, P090C. Ford dealer (Camelback Ford, Phoenix AZ) diagnosed the issue but quoted $3,175 just for labor to open the transmission for inspection, refusing any goodwill assistance after 14M02 program expired in August 2025, despite low mileage and known widespread DPS6 problems covered by TSB 16-0129. Note : "November 20, 2025 – Date I purchased the vehicle. The transmission problem (no reverse, clutch slip, burnt smell) was present immediately upon purchase." Requesting NHTSA investigate Ford's refusal to offer reasonable post-warranty assistance for this well-documented safety-related transmission defect.

ODI #11701399POWER TRAIN,ELECTRICAL SYSTEM

Transmission overheating and internal wear (metal particles in fluid) following electrical/TCM malfunction in Ford Focus DPS6. Transmission failure recurred after earlier repair under 14M02. Current failure includes overheating messages, shudder, and loss of safe drivability. Ford acknowledges issue relates to known PowerShift defect but refuses coverage. Vehicle unsafe.

ODI #11699754POWER TRAIN

The contact's son owns a 2015 Ford Focus. The contact stated that while her son was driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer however, the mechanic could not diagnose the failure because there were no active warning lights illuminated. The contact's son had received a message from the Ford App that there was a Customer Satisfaction Program for the TCM (Transmission Control Module). The failure persisted, and the dealer was notified of the program, and the contact was informed that the Customer Satisfaction Program had expired. The contact was referred to the manufacturer, and the manufacturer informed the contact that there was a warranty on the vehicle for the purge valve. The contact was instructed by the manufacturer to inform the dealer to have the purge valve replaced under the warranty. The contact informed the dealer about the purge valve warranty, and the dealer informed the contact that the failure was not related to the purge valve and insisted that the failure was related to the TCM. After several disputes between the dealer and the manufacturer about the issue, the contact was informed that no assistance for the repair would be provided. The vehicle was not repaired. The failure mileage was approximately 113,000.

ODI #11697879FUEL/PROPULSION SYSTEM

Car is stalling at low speed and losing power. Does not do it at high speed. Occasional check engine light. Will start surging. This is a know issue with the Ford Focus and Ford has issued a Customer Satisfaction Program 24N07. They refuse to honor the program unless you keep paying them for diagnostic work until the code shows up for it. I have ran the codes myself on it and it is fuel related to the Canister Purge Valve. This issue is very dangerous in that the car does stall out on the road with no warning. I have had this issue with the car for several years and have received the CSP letter but cannot get the work done. The issue happened 3 times yesterday, 11-5-2025.

ODI #11696849POWER TRAIN,SERVICE BRAKES

The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process

ODI #11691794POWER TRAIN

Transmission problem

ODI #11690619POWER TRAIN

Vehicle was checked by local dealer and stated repair code 14M02 needed to be completed. 10 year extended warranty was concluded in June, 2025, but this is a safety concern. The car stopped in the road, right off the interstate, because the transmission quit working properly. Gears shifted very hard when transmission started working again. After parking, the car would not go back into reverse.

ODI #11689373STEERING

I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11688519POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

The car would not shift into a gear, would not shift gear to propel itself in traffic causing a safety issue. A warning light would come on saying the transmission was getting overheated. Ford of Glenwood Springs Colorado refused to look at the car because of its age despite the recall on the clutch for the year, make and model of the car. A NAPA shop determined the clutches were out. NAPA quoted $4,253 to fix the problem. I called Ken Garff Ford in Fort Collins Colorado at 4809 S. College Avenue to get this fixed under the recall. They said my VIN number wasn't covered, and the cost would be $6,000. I called Ford 1-866-436-7332 spoke to Ron employee #2192738 and was told he would document the call but could not do anything. Ford is aware of the safety issue we simply want them to standby their product and fix the problem or reimbursing us for the repairs to avoid a further hardship to get to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11682505UNKNOWN OR OTHER

The driver’s side door will not latch and the door cannot close. This is the same defect covered by Ford recalls 16S30 and 20S30, but my VIN was excluded. Ford CRC opened case number CXH05284452-Z8X6J1, but denied coverage. I have had to rent a vehicle while my car is unsafe to drive. This is a major safety hazard as the door can open while driving.

ODI #11682265ENGINE

While sitting in my driveway my car just killed and wouldn't start again. Towed it to osseo ford and there is no compression in engine. They said the timing belt is in the oil and disintegrated and broke causing the engine to fail. I've got documentation from dealer. They have a recall on 2016.. why not 2015s? My car has 163,000 on it and its junk now because of the belt design and it being a common issue. Why does there have to be a law suit filled for ford to admit this and why only 2016 and newer.. why not all 1.0 ecoboosts with this issue. For this reason I will never buy ford again. Nor will my friends and family. Stand behind your issues ford!

ODI #11680969POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 20-30 MPH, the transmission started slipper while shifting out of 2nd gear with the message "Transmission Overheating" and the check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and a diagnostic scanner retrieved DTC: P090C and P207A. The local dealer was contacted; however, the vehicle was not diagnosed nor repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,100.

ODI #11679799POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. No warning lights were illuminated. The contact stated that failure occurred most often after the vehicle was stopped at a traffic light or stop sign and then attempting to accelerate. The contact received notification of Customer Satisfaction Program: 14M02 (Transmission Control Module (TCM). The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the clutch had failed. The dealer refused to repair the vehicle, stating that since the check engine warning light was not illuminated, the vehicle would not be repaired. The contact was informed to take the vehicle back to the dealer once the check engine warning light was illuminated. A month later, the vehicle failed to start. The vehicle was towed back to the dealer. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

ODI #11678763POWER TRAIN

Transmission slipping. I was waiting to turn into my apartment and as I went to turn, my gear slipped where i was stuck in on coming traffic. Found out that there is a lot of ford focus having the same issue with transmission.

ODI #11678873POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at a roundabout at 20 MPH, the "Transmission Overheating - Please Pull Over to a Safe Location" was displayed, and the contact pulled over for 30 minutes for the transmission to cool down. However, after restarting the vehicle and attempting to drive, the contact noticed that the transmission was slipping between 1st and 2nd gear. The contact proceeded to pull over and the vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the dual clutch assembly and the fuel rail pressure sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

ODI #11677685FUEL/PROPULSION SYSTEM

To Whom It May ConcernI am writing regarding the fuel system recall on my 2015 Ford Focus (VIN: [XXX] ), specifically related to Recall Number 18S32 / NHTSA Campaign Number 18V735000, which involves the canister purge valve, a required PCM software update, and inspection of the gas tank. This recall was started at a Ford dealership in Two Harbors Minnesota which I paid cash in December 2022. The problem consisted with many inconveniences in side of the road break downs. I had the recall serviced again in 2024 in Blythe CA at Ford where the purge valve was supposedly replaced, but the software update was never completed by that Ford because they claimed that the update was done in Parker AZ around 2022. The gas tank was not inspected for damage. My car is stalling in the middle of driving leaving me in grave danger since this happens on the freeway in Las Vegas, in the middle of nowhere in the desert and has done so in below zero degree in Minnesota all while I have my two small children in the car with me. This jeopardizes myself and children’s lives by stranding us in unknown places and weather elements that are harass or stalling on freeway not allowing me enough warning to get to the side of the road which could cause someone to hit my car from behind at a high rate. The full recall has not been performed. I bought this faulty car in Parker AZ which it should have never been sold with this problem jeapordizong my family’s life. The fuel tank has never been inspected either. Recent: The car keeps dying in traffic in Las Vegas traffic. I paid to have it towed to a dealership which is harassing me and not fixing the car with excuse after excuse such as the car isn’t under recall and the battery terminal needs to be cleaned. Their excuses are petty when it comes to my vehicle, continuously stalling in the middle of traffic in Las Vegas on a busy freeway due to your recall that has not been completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11677241POWER TRAIN,ELECTRICAL SYSTEM

While driving my car on July 25, it started jerking then it stopped reversing. My LCD dashboard stopped displaying several years ago. This affects my ability to see warning lights and my mileage.

ODI #11676686POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the vehicle shuddered or hesitated while idling. Additionally, the failure also occurred while driving at various speeds. The contact stated that the transmission intermittently failed to shift as designed, and the vehicle stalled while driving. The vehicle was occasionally coasted or pushed to the side of the road, and several attempts were made to restart the vehicle. However, the failure recurred while driving at various speeds or while the vehicle was idling. The failure had become more persistent. The contact stated that on another occasion, while driving approximately 50 - 55 MPH, the vehicle went into LIMP Mode. The vehicle was towed to the residence. The “Service Vehicle Soon” and an unknown warning were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TCM had failed, causing the transmission to overheat, reaching over 1,000 degrees, causing damage to the shifting forks. The wiring harness was burned due to the failure. The mechanic stated that the PCM had caused damage to the forward gears. The vehicle was repaired; however, the failure persisted. The dealer was contacted and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed that the VIN was not under recall or covered under warranty. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

ODI #11675262ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

A major electrical issue has occurred in this car since June 1, 2025. The Traction Control System dashboard indicator (the skidding car) comes on even though I am not using the TCS. When this happens, I get a message saying "Hill start assist not available," and am unable to manipulate my headlights, use turn signals, or lock/unlock my doors (I need to use the physical key to lock/unlock the driver's side door). If this "Hill start assist" issue occurs and I turn off my car (or if it occurs when the car is off), then I am unable to start my car. I get a new message saying "No Key Detected," and the ignition does nothing. I have a physical key, and not a fob. If the TCS light goes away, then I am able to start up my car. However, this is unpredictable; there appears to be no way to force the TCS light to disappear, and sometimes it will stay on for over an hour with my key in the "on" position. As of late, it hasn't gone away at all, making the car unusable. This causes obvious safety issues when on the road, as I cannot use turn signals or change my lights as it gets darker or it begins to rain/snow. When not on the road, I cannot use my car at all. A dealer recently confirmed the problem with the Body Control Module, but was unable to fix it. They managed to turn the car on, but the problems returned after 24 hours. As I was driving home on July 18, 2025, the TCS light came on and suddenly I could not use turn signals or change my lights. I still had over an hour to drive home. I did arrive home safely, but have not been able to use my car since.

ODI #11675402POWER TRAIN

FORD Customer Satisfaction Program 14M02 - Transmission Control Module I purchased a 2015 Ford Focus for my son in 2021. I PAID WITH CASH. In June 2024, he moved from GA to UT for a job after he graduated college. 2 months later, his transmission went out with no notice. I paid to get the Focus towed to the Ed Kenley Ford Inc. Ford had a Customer Satisfaction Program that started in 2015. There are 7 supplements to the original issue. I called Ford to get some kind of reimbursement since they would not fix the module even though it was covered until June 30, 2025 (3 weeks ago). Ford says that there is nothing they can do since the date of June 30, 2025 has passed. I feel that this is FRAUDULENT BEHAVIOR as my son had to buy a newer vehicle to go to work. Thank you for all you do.

ODI #11675153ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the instrument panel illuminated; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and the contact was waiting the diagnostic report. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

ODI #11674459POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the vehicle experienced transmission shifts. The vehicle was taken to the dealer, where an unknown sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the sensor needed time to reset. The contact stated that the failure progressively worsened. The contact stated that the vehicle failed to reverse, experienced hard transmission shifts, and felt as if the vehicle would stall while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford Campaign Number: 14M02 (Transmission control module extended warranty coverage); however, the contact was informed that the Customer Satisfaction Program had expired a week prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,300.

ODI #11672878POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and vibrating and decelerated unintendedly. The contact stated that the transmission failed to properly shift and failed to reverse. During the failure, the messages "Transmission Overheating" and "Transmission Fault" were displayed. The cause of the failure was not yet determined. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V169000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

ODI #11672535POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light was illuminated, and while driving at various speeds, the vehicle failed to accelerate as intended. The contact had to continually depress the accelerator pedal to continue driving. The failure also occurred while the vehicle was idling. The vehicle was included in a recall related to the failure and the vehicle was taken to the dealer and repaired under the recall; however, the failure recurred 6 months later. The vehicle was taken to the dealer however, without a warning light being illuminated the vehicle was not diagnosed or repaired. The contact stated that stalling failure persisted, and the check engine warning light illuminated. The contact stated that the vehicle failed to shift into reverse and was returned to the dealer and was diagnosed with PCM and transmission failure. The dealer related the failure to the previous recall; however, the recall had since expired. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000. The VIN was not available.

ODI #11672626ENGINE

The car keeps stalling and losing power while driving. There is no warning sign. Can cause accident if this keeps happening.Is not the first time.

ODI #11671408POWER TRAIN

Bought this car from Dean Arbour Ford in Feb 2024. Seven months later it had issues shifting and would sputter. Took it back to dealership, they replaced a transmission clutch. Now here it is 1.5 years after purchase. Check engine light came on no issues causing alram, had the code reader put on it said it was the transmission actuator, later that night it no longer wanted to shift. But after a couple restarts it was back to normal. Husband found out that the same code had been cleared prior to us purchasing the car.

ODI #11667537POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the message "Pull Over to Prevent Transmission from Overheating" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

ODI #11666688POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was sputtering, and the engine was showing symptoms of losing motive power and shutting down. The contact stated that the transmission failed to properly shift between second and third gears. The contact stated that the vehicle previously shut down unexpectedly. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed that the key, TCM, and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Performance Ford (906 Route 10 West Randolph, NJ 07869); where it was diagnosed that the clutch and TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but the manufacturer declined a buyback. The manufacturer confirmed there was no warranty coverage on the vehicle. The failure mileage was approximately 55,000.

ODI #11666158POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the “Transmission Overheating” warning light illuminated. Additionally, the RPM had become elevated. The vehicle was towed to the dealer where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included in the recall. The contact had previously received the recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,500.

ODI #11663622SERVICE BRAKES,ENGINE

Engine failure occurred in the exact same manner as listed under Ford Recall Reference Number: 23S64 [XXX] ). My vehicle contains the same engine as listed in Ford Recall Reference Number 23S64 but for some reason my vehicle is not contained in this recall. - The engine and power braking assist failed - My safety and that of pedestrians was put at risk - The problem has been confirmed by an independent service center - The engine has not been inspected by the manufacturer, police, or insurance representatives. It has been inspected by an independent service center. - There were no warning lamps, messages or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11662925STEERING

Steering default on the dashboard and I can’t drive steering is too stiff , hard to turn

ODI #11661132STEERING

The contact owns a 2015 Ford Focus. The contact stated that while attempting to turn the steering wheel, the steering wheel was sticking and jerked abnormally, making it more difficult to maneuver the vehicle. The contact experienced resistance while turning the steering wheel to the left or the right. The contact stated that there was a rubbing, grinding, and scratching sound coming from the steering wheel. The contact stated that the jerking had gotten progressively worse and occurred while accelerating from being idle. The vehicle was taken to the dealer who diagnosed that the steering gear and rack and pinion had failed. The contact became aware of NHTSA Campaign Number: 14V514000 (Steering); that was related to the 2014 model vehicles. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

ODI #11661224POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the vehicle was jerking and hesitated while attempting to accelerate. Additionally, the message "Transmission Fault" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturer’s recall related to the transmission. The failure mileage was 90,050.

ODI #11660996POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle made an abnormal grinding sound and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch was replaced several times under an extended warranty; however, the failure persisted. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

ODI #11659768POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and was slipping and shifting erratically. The vehicle was taken to the local dealer who diagnosed that the transmission fork and transmission clutches were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V169000 (POWER TRAIN); and the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.

ODI #11659557ENGINE

My vehicle stop from running on a red light and it wouldn’t go forward or backwards

ODI #11659342STEERING

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the contact stated that there was an abnormal sound while turning the steering wheel. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 140,000.

ODI #11659374ENGINE AND ENGINE COOLING

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment before the vehicle lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump belt tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

ODI #11657582POWER TRAIN,SERVICE BRAKES,ENGINE

My oil pressure pump and tensioner are the issues . I need a new engine replacement. Everything that 23s64 ford describes on there engine replacement claims is what the issue im going through now with my 1.0 ford focus 2015 . I took it to ford to get it diagnosed already and they are the ones that told me and as well got a second opinion through repairpal and they said the same. I have everything documented. Due to this issue I almost lost my life and my child's while driving my ford focus. Lost all pressure while driving with her in the car. Now she's nervous and scared when we get in any car . Due to she saw the car coming rite into her side on passenger side. No warning lights came on till after the issue had already happened . My brake pedal won't go down . Please help me this is my only form of transportation to work and to pick up my daughter. I dont have money to buy a new engine. Thank you so much for any assistance with this issue. This car has been nothing but problems. When my car was first bought from carmax it started having issues 6 months down the line. Under warranty.at the time carmax didn't want to help me and ford dealership didn't assist me with any help. Under warranty keep in mind . Then it's been issue after issue . I have receipts for everything . Thank you

ODI #11656225POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH the transmission suddenly switched to neutral and the vehicle would no long accelerate. During the failure the message "Transmission Fault" had displayed. The contact was able to continue driving but later discovered that the vehicle would not operate in reverse. Later while driving the message "Transmission Overheating" had displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the failure had occurred shortly after the TCM and PCM software was updated as part of a recall repair. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

ODI #11655138ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

My transmission is always having problems with it. My check engine light will not turn after put over $5,000 into it.

ODI #11653814ENGINE

My vehicle is having the same issues as the recall associated with the 2016 ford focus with the 1 liter 3-cylinder turbo engine with the oil pump tensioner. I am not sure why this recall is not associated with my vehicle.

ODI #11653773ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while driving at slow speeds in a parking area, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 155,000.

ODI #11652331UNKNOWN OR OTHER

Vehicle stopped in the middle of the road while driving and would not restart. My safety was put at risk. No warning

ODI #11650901POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that occasionally, while attempting to accelerate, the transmission jerked until shifting into gear with the check engine warning light illuminated. The vehicle was taken to a local dealer,r where the vehicle was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 81,417.

ODI #11646794POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted; however, the transmission was unable to shift out of park(P). The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 154,000.

ODI #11644079ENGINE AND ENGINE COOLING

The contact's husband owns a 2015 Ford Focus. The contact stated that while he was driving to work at approximately 55 MPH, the vehicle started running rough with the check engine and low oil pressure warning lights illuminated. The contact stated that her husband drove the vehicle back to the residence. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the oil pump had failed and needed to be replaced; however, the parts to complete the repair were not available. The contact was made aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The contact informed the manufacturer of the issue and was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 155,000.

ODI #11643862ENGINE AND ENGINE COOLING

The contact owns a 2015 Ford Focus. The contact stated while driving 55 MPH, the low oil pressure warning light illuminated, and the vehicle jerked and made abnormal sounds. The contact was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed and determined that the oil pump drive belt failure had caused the engine to fail. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.

ODI #11643943ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while her daughter was driving approximately 45 MPH and coming to a stop, the driver became aware that the vehicle was losing motive power. The contact stated while the driver was driving from a complete stop, the vehicle stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road, on the gravel. The vehicle failed to restart and was towed to FAS Auto Repair, where it was diagnosed and determined that an oil pump failure had caused the engine to fail. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,770.

ODI #11643533POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The failure occurred on several occasions. The message that the "Transmission was Overheating" was displayed on the instrument panel; however, there were no warning lights illuminated. The contact pulled over and allowed the vehicle to cool down for several minutes and the vehicle returned to normal operation. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.

ODI #11641904VEHICLE SPEED CONTROL,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate from a red light, the vehicle failed to move or respond as needed. The vehicle hesitated and the vehicle then worked as designed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The accelerator pedal was depressed but failed to accelerate. The RPM increased to high. The message that the engine was running hot was displayed. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,180.

ODI #11640849POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Ford has been fully aware of its DPS6 transmission design flaws and failures for many years. A formal recall was appropriate and they have not done so all this time; therefore, a consumer is not warned of the problem through the tried and true channels of BMV lookups during new registrations, dealer records resulting in notices sent, or other lookup tools. This causes the problem to present itself unexpectedly and progressively, and it causes quite a bad hazard by affecting the ability of the vehicle to accelerate and decelerate as expected. These transmissions slip into neutral unexpectedly as well, and it shouldn't be accepted that that is considered not a hazardous situation. Especially on the interstate, it can cause a crash. Support and responsibility by Ford is very bad. An auto transmission that isn't a flawed design may cost $2,000 to fully replace. The dual-dry clutch in Ford's PowerShift design is prone to failure. Even despite that Ford says it extended coverage for PowerShift transmissions, this can result in a $3600 repair bill, promises to cover it defaulted on, and factory warranty dishonored. I've been told by Ford it will make the defect right, but the repair estimate was $6800, twice what the car is valued for and impossible to afford to fix.

ODI #11640880STEERING

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the steering wheel seized momentarily, due to a sudden loss of power steering functionality, causing the vehicle to cross over to the other side of the road, eventually stopping in a patch of grass on the side of the road. The contact continued to drive the vehicle with manual steering. The dealer was contacted and informed of the failure. The vehicle had not been diagnosed or repaired. The dealer confirmed that the VIN was not under recall for the steering. The contact used a diagnostic tool and retrieved a power steering fault code. The manufacturer was not made aware of the failure. The failure mileage was 64,000.

ODI #11640418POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH and attempting to make a right turn while depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 46,676.

ODI #11637994POWER TRAIN

The PowerShift Dual Clutch Automatic in the 2015 ford focus is faulty. This issue has caused my car to stutter since purchase. Even after utilizing the warranty regarding the TCM (Customer Satisfaction Program 14M02 - Supplement #5) and doing all all preventative maintenance per fords recommendation throughout the entire cars life (New batteries, oil changes, fluid flushes, etc.) the car has always failed to operate correctly. Now, at 89,991 miles, my service light is on and my car is stuttering to the point where is is dangerous to drive do to intense lagging between shifts and unpredictable rpms. Ford diagnosed the issue as "tcm followed pin point test states to inspect clutch and shift forks." Ford denied coverage under warranty, recall, or class action lawsuit ([XXX] v. Ford Motor Company, C.D. Cal. Case No. [XXX]) I was required to pay a $175 fee for diagnosis and was quoted $3,888 additional to fix the problem. I denied service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11637599POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the transmission was shuddering. The transmission fault and transmission overheating messages were displayed. The message to “Pull Over” was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle failed to start. Additionally, the vehicle failed to reverse. There was an abnormal burning odor detected. The vehicle was taken to another local dealer, Royal Oak Ford Service (27550 Woodward Ave, Royal Oak, MI 48067); where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclosed speed, the transmission jumped out of gear. There was an abnormal burning odor detected. The transmission overheating message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed and determined that clutch A and B had failed. The vehicle was repaired, but the failure persisted. While driving, the vehicle failed to properly shift into gear with the engine revving abnormally. The transmission overheating and fault message was displayed, and the vehicle failed to shift into gear. The vehicle was towed to the same local dealer, where it was diagnosed that the clutch assembly needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.

ODI #11636343POWER TRAIN

Automobile shudders horribly on first gear and shifting from first to second gear. Attempted repair, however in time the shuddering came back. Then downshifting to go up a steep incline transmission made grinding/ticking noise. Experienced too much anxiety driving, got rid of the car.

ODI #11635314POWER TRAIN,ENGINE

What happened: My 2015 Ford Focus has significant safety defects Ford has refused to address, despite these issues being covered under their Customer Satisfaction Programs (CSPs). These defects include engine stalling, power loss, and transmission issues, which pose serious risks to my safety and that of others. Ford’s inaction has exacerbated these problems. Key Issues: Engine Stalling and Hesitation (CSP 24N07 - Canister Purge Valve): The car stalls unpredictably at low speeds, especially during turns or stops, with an illuminated malfunction indicator lamp. This has led to dangerous situations, including near-accidents at intersections. Transmission Problems (CSP 14M02 - Transmission Control Module): The vehicle experiences intermittent power loss, failure to start without gas application, and a "Service Engine Soon" light. These issues have worsened over time. Clutch Defects (CSP 19N08 - PowerShift Dual-Clutch Transmission): The car exhibits jerking, shuddering, and slipping during normal operation, compromising control and safety. Timeline of Events: June 2020: I reported clutch issues under CSP 19N08, but Ford dismissed them as "not severe enough." January 2025: I returned to address worsening CSP issues, but Ford denied repairs, claiming the mileage cap had been exceeded. They demanded $4,000 for clutch replacement and $190 for diagnostics—fees I consider unjustified since these problems are related to acknowledged defects. Risks and Observations: The frequent stalling and transmission failures create significant safety hazards. As a veterinary technician who drives daily with my dog, these malfunctions put both our lives at risk. The stalling often leaves me stranded in traffic, endangering myself and other drivers. Warning lamps are consistently illuminated, and the issues have been confirmed by the dealership during prior visits. Despite these known defects, Ford refuses to perform repairs under their CSPs. This neglect of safety obligations necessitate

ODI #11632629STEERING

I was driving on the freeway approaching a curve at about 45mph when I first experienced the wheel locking up. As I was trying to cut the wheel to the right, the steering wouldn't allow me to turn any further. Upon noticing this I immediately hit my breaks to avoid slamming into the median and hit the hazards lights to avoid have a rear end collision with the many cars driving behind me. Extremely terrifying experience and thankfully I avoided collision by acting fast, however someone else may not be as quick to avoid a potentially fatal event. Someone could have died, I could have died by losing the ability to control my steering. I thank god that total steering loss didn't happen while I was doing 60mph, I can only imagine how differently this could've ended. No lights or warnings popped up while that happened until I got off at my exit. Maybe about 3 miles later a warning stating "steering fault" popped up disappeared and then "total steering loss" appears across the dashboard. This was once I was in a residential area to stop the car while I am going down the road at 25mph. This left me unable to make any turns so I had to come to a complete stop. I have since gotten the car towed and now have to wait to get the car repaired. The power steering on the vehicle is out and since I have called the dealership, they've said the diagnostic fee alone is $190. I have yet to find out how much the parts and repair costs will be and I'm shocked that there has not been a recall including the 2015 Ford Focus for steering if they recalled the 2014 models for this same issue. This is a FATAL accident waiting to happen and needs to be recalled ASAP.

ODI #11632775POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated before losing motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the dual-clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 105,000.

ODI #11631974POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Car will start surging and then will stall out. First noticed when car was purchased, but was told it was normal for the car to do. I will start the car and it'll run for a few seconds then die. Sometimes for only a couple times and then the car will run okay. There are times it'll surge then die up to 7 times in a row. Only a couple times it has surged and died while out driving. The car would die in the middle of the road. Car started up with issues almost 3 weeks ago and is progressively getting worse. Sometimes the engine light comes on then it will turn off. 2 different dealerships, Jess Ford, in Pullman Washington and Joe Hall Ford in Lewiston Idaho, both have done inspections and claimed to have fixed the transmission, but the issue has continued to be an issue. It has happened over 15 plus times of stalling and surging in the last week. TCM replaced, clutch replaced, fuel purge valve has been replaced. We were told it was a one-time fix, but it has been a nonstop issue since. The technicians informed us that it would fail again, and it did. Car is a 2015 Ford Focus, under 94k miles.

ODI #11631829STEERING

Power Steering loss of function.. Power steering module and motor failure.. Inoperable Steering Rack.. This is a documented problem in the 2014 Focus models, why not the 2015 Focus models.. My Power Steering is dead, my Steering Rack is Inoperable, and my Power Steering Module and Motor are dead.. My problems started happening in January 2024

ODI #11631055POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to respond as intended when shifted into reverse and the accelerator pedal was depressed. There was no warning light illuminated. The contact stated that while driving to the local dealer, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was driven back to the residence. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

ODI #11630686POWER TRAIN

The clutch/transmission. From day one this new car had issues with the clutch. It was reported to the dealer on [XXX] and they ran a clutch test. They said it passed. The problem is, this shutter/jerking occurs intermittently. It has been going on since then. We took it in to the ford dealer locally last week. They confirmed it was the clutch, and that it would cost $3200 to fix. There was no warning light. The vehicle has been taken care of all these years. Why didn't Ford notify the owners on this Customer Satisfaction Program 14M08 which is the clutch/transmission?? The car is available anytime anywhere someone would like to look at it. It is currently in Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11630178POWER TRAIN

The contact called on behalf of her daughter who owns a 2015 Ford Focus. The contact stated that while her daughter was driving 45 MPH, while attempting to accelerate, the vehicle started jerking while depressing the accelerator pedal. No warning lights were illuminated. The contact also stated that the vehicle jerked while accelerating from a stop. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was repaired; however, a year later the failure reoccurred. The contact stated that the clutch had been replaced twice however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

ODI #11630216POWER TRAIN

The transmission went out, revving in all gears

ODI #11628309VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

Transmission control module, transmission clutch

ODI #11627432POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

While driving vehicle on highway the Ford Focus started down shifting while accelerating. This caused the car to not be able to reach sufficient speeds on the road and could have caused an accident. With my family in the car I exited the highway and drove the vehicle home, with the car continuously down shifting and not being able to accelerate as designed. The transmission has known problems and model recalls. I brought it to the dealer for repair but the dealer would not honor the recall. I also called Ford customer care and they were of no help in covering this known issue.

ODI #11626355STEERING

I own a 2015 Ford Focus with 69,071 miles - low mileage. It's driven lightly. A couple of months ago, I was driving when suddenly the power steering went out and was extremely difficult to drive and manuever the vehicle. I went to the local dealership to schedule repairs and their computers were out so I couldn't even make an appt. So, I called Ford Motor Company about the power steering going out suddenly on my vehicle while driving to determine if my 2015 Ford Focus was covered for this repair in their current Ford Focus power steering recalls after finding thousands of cases reported for the exact same thing on 2010 - 2015 Ford Focus vehicles. I discovered that my vehicle is not included in the recalls. This is a very dangerous issue that Ford should take responsibility for the safety of their consumers and families who drive their products. There are 12 or more other active recalls for this vehicle presently - Side door latch replacement #20S15 where the doors can suddenly open while driving and fuel tank deformation and may crack in a crash # 15C11 for my vehicle. I took my vehicle to the local Ford dealership today to have the other 2 recalls completed and diagnose the power steering, only to be quoted $3014 for their VERY COMMON known power steering issue. They also did not complete the recall work when this was requested as a priority, so I am still driving around in this dangerous vehicle. Ford recalled 487,301+ 2015 Ford Fusions cars for this very same power steering issue. The recall # is 15S14. NHTSA Campaign #15V250000. Another power steering recall for 2015 Ford Fusion is #19S26 affecting 116,160+ vehicles NHTSA Campaign # 19V632000. Approximately 300,170 Ford Fusions were made in 2015 - how can only some be covered when this is such a common known issue? $3014 to repair the KNOWN issue is not acceptable and dangerous.

ODI #11626399STEERING

I have discovered this is a very common problem and should be recalled immediately. I bought this ford focus with 50k miles on it and the electrical power steering unit went out within 4 months. i have been driving it this way for 7 months. due to lack of grease or perhaps even lack of an engineered gasket, I believe water has gotten into my system and fried the electronics. this seems to be the most common problem with these electric power steering racks. i see several other models of this car recalled for this problem, why not mine? I'm already overpaying I shouldn't have to pay $1600 to fix this issue. I believe an immediate recall is in order based on how many thousands of people have the same problem as me and are out here driving without power steering.

ODI #11624767POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the vehicle hesitated while driving up an incline. There was no warning light illuminated. The contact stated that the vehicle almost stalled while depressing the accelerator pedal. The vehicle was taken to a dealer where the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000.

ODI #11622836ENGINE

While sitting at an idle my car killed. Tried to restart and it sounded like the starter was spinning. Trailered it to a garage and was told the engine had no compression on any of the cylinders. Garage told me the wet belt most likely snapped and wrecked the engine! Car has approximately 170,000. Heard there was a ongoing law suit for these 1.0L ecoboost engines. Also have researched issues and saw there was a good will they are doing for this issue. 10 years or 150,000 miles and they would replace the engine. Don't understand the 150,000 cause most cars are not even broke in at that mileage. I think ford should have to repair or replace these engines, cause they have admitted the internal wet belt is the issue with so many failing engines at such low mileage!

ODI #11618301FUEL/PROPULSION SYSTEM

This vehicle stalls while driving due to a faulty purge solenoid inspected by Pep Boys mechanic. There was a recall on the ford focus in 2018 18V735000(recall number) I purchased this vehicle in 2023 with no known recalls. This issue occurred September 2024 I paid for the repair two weeks ago and now the same issue is existing. There were no warning lights displayed when the car stalled while driving. My safety and the safety of my child is at risk being that the vehicle stalls while driving which is could be the cause for accidents and or collisions

ODI #11618051EXTERIOR LIGHTING

The contact owns a 2015 Ford Focus. The contact stated that while parked the fault in rear tail light signal illuminated. The contact changed the bulb and upon inspecting the vehicle contact noticed lighting panel was burned and damaged however the failure recurred. The vehicle was not towed to an independent mechanic where it was diagnosed or repair. The manufacturer was notified of the failure. The failure mileage was 8,200.

ODI #11617811POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that on three occasions while driving at various speeds, the vehicle began vibrating with a grinding sound coming from the front end of the vehicle while shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was then taken to the same dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was unknown.

ODI #11617548ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle stalled and failed to restart. The failure occurred on several occasions; the vehicle was allowed to cool down for approximately 15 minutes before returning to normal operation. The check engine warning light along with several other unknown warning lights were illuminated. The vehicle was taken to a dealer twice where the vehicle was diagnosed and received several unknown repairs. The vehicle was repaired; however, the failure occurred. The vehicle was taken to another dealer, Bob Maxey Ford (1833 E Jefferson Ave, Detroit, MI 48207); twice, where it was diagnosed and received several unknown repairs; however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 123,676.

ODI #11617551ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle stalled and failed to restart. The failure occurred on several occasions and the vehicle was allowed to cool down for approximately 15 minutes before returning to normal operation. The check engine warning light along with several other unknown warning lights were illuminated. The vehicle was taken to a dealer twice where the vehicle was diagnosed and received several unknown repairs. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to another dealer, Bob Maxey Ford (1833 E Jefferson Ave, Detroit, MI 48207) twice where it was diagnosed and received several unknown repairs; however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 123,676.

ODI #11616894POWER TRAIN

The contact called on behalf of her daughter who owns a 2015 Ford Focus. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. While driving at various speeds the vehicle would begin decelerating and then turn off independently. The contact stated that approximately 30 minutes later the vehicle would restart as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the transmission had failed. The transmission control module was replaced. The contact stated that several weeks after the repair, while driving approximately 10 MPH, the vehicle lost power. The check engine, low oil level, and several unknown system warning lights were illuminated. The contact stated that the transmission failed to shift as needed. The contact stated that after waiting for a while, the vehicle was restarted and driven as designed. The contact stated that several weeks after the repair was performed, while pulling into a parking lot the vehicle lost motive power. The vehicle was restarted after waiting for a while. There were no warning lights illuminated. The contact stated while driving approximately 30 MPH, the vehicle lost motive power, the brake seized, and the transmission failed to shift into the intended gear. The vehicle continued to roll. The contact was assisted with moving the vehicle over to the side of the road. After a while, the vehicle was able to restart; however, the contact opted to not drive the vehicle. The vehicle was towed to the dealer who diagnosed there was a blown mega fuse #9 causing an open wire that needed to be replaced. The powertrain control module (PCM) had experienced a loss of communication. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 96,000.

ODI #11616463POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 25 MPH, the vehicle started shaking and shuddering abnormally. The vehicle was driven to the dealer and was diagnosed with transmission clutch shudder. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.

ODI #11614695POWER TRAIN,ENGINE

While driving down the highway the vehicle all of a sudden made a long depleted noise and then the vehicle shifted into 1st gear and wouldn't come go faster then 5 or 10mph. Check engine light came on and had to immediately put hazard lights on and get onto feeder to then drive the vehicle home at a very slow pace. Vehicle no longer shifts into higher gears. Got home and had family member test drive vehicle and vehicle would only go into 1st but with issues. Then tried reverse and the vehicle wouldn't shift into reverse, sounded like it was in neutral, would rev but not shift into Reverse gear. Managed to turn around and parked it back in driveway. Found in glove compartment the last inspection performed on the vehicle on September 24, 2023 which was done by the dealership I bought the car from. On the back of the inspection report it lists 2 recalls for power train issues on clutch shudder and clutch control module. However, both say something about warranty, and when I took the paper to the ford dealership I was told that's not a recall it's an extended warranty and it expired in 2022 for the clutch shudder issue but the module one they would replace for free. I would like to understand about the first one regarding clutch shudder and the warranty part. The ford dealer service tech was very unconcerned about this and pretty much says it's only a 7 year warranty on that issue so it would have needed to happen or be brought in 2022. Basically saying I'm out of luck with my problem. This seems like a very dangerous problem with this car and I would think was an actual recall item not just an extended dealer warranty item. I also had a auto mechanic test drive and look at the vehicle and they also confirmed this was a clutch issue. Can someone explain and verify this information?

ODI #11613055POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed and determined that the clutch assembly and flywheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

ODI #11612823POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate and rolled backward. No warning light was illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to the dealer, where it was determined that the clutch and an unknown part needed to be replaced. The dealer only replaced the clutch. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder / Transmission Clutch Warranty Extension); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was 56,378.

ODI #11612306ENGINE,FUEL/PROPULSION SYSTEM

There was already a recall performed on the vehicle for the purge valve being stuck open and a gas tank deformation. fast forward a few years and now the same issue is happening to the "repaired" parts. What are my options to have this recall correctly repaired?

ODI #11611788POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that for approximately two years while driving on several occasions at various speeds, the vehicle jolted forward and lost motive power. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure for five months. On another occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed that the clutch assembly, clutch lever, and cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

ODI #11611848POWER TRAIN

I'm writing to seek assistance with transmission problems in our 2012-2016 Ford Focus. Despite visiting a repair shop, we've encountered a roadblock with Ford's expired Manufacturer Customer Satisfaction Programs. Background: The repair shop diagnosed an issue with the Power Shift transmission, a known problem affecting all 2012-2016 Ford Focus models. Ford had two Manufacturer Customer Satisfaction Programs in place (Transmission Control Module and Transmission Clutch Shudder) until 2020. Unfortunately, we purchased the vehicle in 2023, and the previous owners didn't participate in these programs. Current Situation: Ford is refusing to address the issues due to the expired programs, despite the vehicle remaining dangerous to operate. We've contacted Ford headquarters, and they suggested reaching out to the NHTSA for potential assistance in extending the warranty or instructing Ford to fix our vehicle. Request: We kindly request your help in exploring options to resolve this matter. We believe it's essential to ensure the vehicle's safety, even if the Manufacturer Customer Satisfaction Programs have expired. Thank you for your attention to this matter. We look forward to your response.

ODI #11611535POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The vehicle was repaired under Ford Campaign Number: 19N08; however, the failure persisted. The vehicle was taken to a second dealer, Eide Ford Mandan (3205 Memorial Hwy, Mandan, ND 58554), where it was diagnosed and determined that the transmission clutch assembly and other unknown parts needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Ford Campaign Number: 19N08. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.

ODI #11610865UNKNOWN OR OTHER

The transmission system, specifically the clutch assembly, failed or malfunctioned. The Ford dealership conducted a diagnostic test and determined that the clutch assembly needed repair. To manage costs, I had the repair performed at AAMCO. Despite this repair, the issue was not resolved, and AAMCO later found metal shavings in the transmission fluid, suggesting internal transmission damage. Yes, the vehicle and its transmission system are available for inspection upon request. The malfunctioning clutch and potential transmission damage pose significant safety risks. A failing clutch can lead to the inability to change gears properly, which can cause the vehicle to stall or lose power unexpectedly while driving. This could result in a loss of control, increasing the risk of an accident, especially in high-traffic situations or on highways. Furthermore, the presence of metal in the transmission fluid suggests that there might be further internal damage that could lead to sudden transmission failure, further endangering the driver, passengers, and other road users. Yes, the problem has been confirmed by two different service centers. Initially, the Ford dealership diagnosed the issue as a stuck clutch and replaced the clutch assembly, but this did not fix the problem. Subsequently, AAMCO inspected the vehicle and identified metal in the transmission fluid, indicating a more severe transmission issue. Both these findings confirm that there is a persistent problem with the vehicle’s transmission system. Yes, the vehicle was inspected by a Ford dealership (the manufacturer’s representative), who diagnosed the clutch issue and performed the initial repair. Additionally, the vehicle was inspected by an independent service center (AAMCO), which identified metal in the transmission fluid, indicating internal transmission damage. There has been no inspection by the police or insurance representatives at this time.

ODI #11609912POWER TRAIN

Parts replaced, according to 2019 R/O from Ford Dealer: clutch assembly Parts needed for replacement, according to R/O from Ford Dealer: clutch, clutch forks x2, clutch bearing, clutch hardware, 1 qt of transmission oil Available for inspection, however it is getting diagnosed with possible proceeding of replacement at an independent service provider. I experienced gear slippage, resulting in high rpms and no gaining of speed while driving on an on ramp onto a 65 mph limit freeway, which my vehicle then maxed out at 50 mph. Following this, the transmission did not engage into reverse when shifted from within the car. Yes, I had the work done in 2019 for the 14m02, TCM recall, and the dealer saw that the "clutch assembly" was worn and not performing within the necessary standards. This was covered by my general warranty, not the 14m02 extended warranty. I currently don't have the repair order from the 2019 fix as it's in my car at the independent mechanic, but can be provided. The vehicle will be inspected by an independent service center this week/today. This model has had a known problem of "shuddering" in earlier years, which my personal vehicle does experience from time to time, specifically when stopping and going or going uphill. My engine light did eventually turn on, but with no direct messages, once the vehicle became fully undriveable (not shifting from 1st to 2nd without major kickback and no reverse). Using my personal code reader I received the following DTC codes: P07A5 - Transmission Friction Element "B" Stuck On P287A - Clutch 'B' Stuck Engaged

ODI #11609640UNKNOWN OR OTHER

I bought a brand new Ford Fusion in 2015 at Planet Ford Dallas. Since then, I have had my car maintained regularly at this dealership. However, my car has recently showed symptoms of intermittent loss of transmission. Then, I made an appointment on Aug. 19, 2024 and showed the recall letter to the dealership to request an inspection, but the rep refused to take a look at it, saying there were 20 people ahead of me and said the wait time for fixing TCM (the transmission control module) problem was at least three or four months. On Aug. 20, 2024, I called Ford Customer Relationship Center but could not fix this issue. I am very angry and frustrated because I trust Ford and its dealership will take good care of my car whenever I have my car maintained there. I believe fixing recalls is mandatory, so Planet Ford Dallas should fix it for me voluntarily. Why did they not notify me about this TCM problem and fixed it for me in the first place whenever they serviced my car in the past 9 years? If they had found this problem, I would not have to worry about the possibility of my car breaking down in the middle of the road anytime, not to mention the possibility of a car accident. Ford company should monitor its dealerships whether they fix Ford Recalls and if Ford customers still experience some problems because this is an issue of passenger's safety. Also, Ford company should notify Planet Ford Dallas about its poor performance and poor customer's satisfaction. If all dealerships work like this one, no customer will want to buy any Ford cars any more just like me.

ODI #11606343POWER TRAIN

The car will not accelerate out of nowhere. When pulling out into traffic it will do a RPM spike but will not gain speed. Has started giving a transmission overheated error. Sometimes the check engine light will come on but not everytime. Have to take side roads and takes longer to get anywhere as I never know if it will accelerate correctly. Waiting to hear from dealer what it is.

ODI #11606309STEERING,ELECTRICAL SYSTEM

UNKNOWN. Power steering assist fault message appeared. After driving the car on the road and stopping to fuel up and turning off the car the error message appeared. The power steering was not working making the steering wheel hard to turn. No warnings or errors prior and as well no error codes found via OBD reader. Safety was put at risk as I was not able to turn the wheel when trying to take off after stopping. Several people have complained online already about this same issue.

ODI #11606312UNKNOWN OR OTHER,ENGINE

It was mainly the clutch, apparently, but the work order includes a lot more. Yes, it is available for inspection. The car was difficult to control. It was slipping and was having trouble getting into gear. I was driving on a winding mountainess road, parts of it are along a cliff with a reservoir/lake below. Just my usual drive to work here in the Sierras. It go's without saying that others were put at risk since the car was difficult to handle. Yes, the car needs a new clutch and other stuff to the tune of $5,000 up. The car has less than 80,000 miles on it and has had two transmission replacements and a prior clutch replaced a little over a year and a half ago. I was unaware of these prior problems as the car was purchased by me one year and a month ago. The Ford Corporation was part of a class action suit and it was settled a few years ago, unfortunately, I did not own this 2015 Ford Focus at the time. No, the car has not been inspected by the manufacturer, police, insurance representative. But, yes, by a Ford Dealership mechanic here in Sonora, California. The extended warranty for the clutch has expired on this car not that long ago. The extended warranty for the transmission has not expired. I wonder if the problem is the transmission since the transmission light came on but then I would'nt have to pay them anything. The independant garages around here won't work on this car. The first time the car engine light came on the car died. I went to the nearest repair shop and they put in a new battery but that was not the problem. So, the next day I'm driving to work on the winding mountainous road and a light came on, it said transmission overheating.

ODI #11606155POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and jerked. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and transmission assembly. The contact was informed that the clutch needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was included but already repaired under the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 34,000.

ODI #11605546POWER TRAIN

Transmission jerks, jumps, skips, etc., I was scared when trying to accelerate while trying to pass other people, car felt like it was giving out on me, there where no warning lamps, until after the first encounter, and that's when it first appeared...

ODI #11605294POWER TRAIN

The transmission clutch failed. The parts were taken by CrossRoads Ford of Henderson, NC. I did not make a claim on my insurance, I was told initially that this was a recalled part. I did not make a police report and I don't know if the manufacturer was alerted to this problem from my car. After the repair was done, I had to pay for the repair since the person at the dealer said that the codes it was recording were not for the parts that were under warranty for the transmission. My safety and that of my children were at risk, as the transmission was not permitting the forward gears to engage out of low, and we were driving in city traffic. I was almost rear-ended several times and had to try to find places to pull off the street so that I didn't get hit by the car behind me. The reverse gear was also not working at all. I did not have any warning lights come on to warn me of this problem.

ODI #11604567POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered, hesitated to respond, and the transmission was slipping. The contact stated that the failure persisted while driving, and the vehicle jolted while shifting to first and second gear. The contact stated that the failure recurred increasingly while driving 30-65 MPH. The contact stated that the vehicle was significantly sluggish while depressing the accelerator pedal and decelerated unintendedly. The vehicle was taken to the dealer, where the transmission fluid was replaced. Additionally, the dealer recommended the transmission clutch replacement. The vehicle was not repaired. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond while shifting to drive(D) and to reverse(R). The check engine warning light was illuminated. The contact stated that the vehicle had become undrivable. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19N08. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

ODI #11604074POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the message "Transmission Overheating" was displayed, and the vehicle lost motive power and stalled. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission clutch forks was stuck, and the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 80,000.

ODI #11603809POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that after placing the vehicle in drive and beginning to slowly accelerate out of a parking space, the vehicle started going backwards. The contact immediately turned the vehicle off and coasted back into the parking space. An on looker had the contact restart the vehicle and drive to see if the vehicle functioned properly; however, the failure reoccurred. There were no warning lights illuminated. The vehicle was towed to the dealer and the contact was informed that the VIN was included in an unknown recall; however, the recall repair was already performed; however, approximately a year later the failure recurred. The contact stated that the check oil and another unknown warning light was illuminated. The vehicle was shifted to park(P); after waiting for approximately one hour, the vehicle was restarted without an immediate failure. However, while driving approximately 5 MPH, the vehicle started vibrating abnormally and unexpected went into reverse. The vehicle was turned off and the contact coasted into a nearby gas station where an independent mechanic diagnosed the vehicle and determined that the oil was contaminated with water. The mechanic was unable to check the transmission. The vehicle had not been repaired. The contact drove the vehicle back to the residence. The dealer sent a technician to inspect the vehicle and it was confirmed that the vehicle was vibrating abnormally. The technician was unable to duplicate the transmission failure. The vehicle was towed to the dealer; however, the failure was not duplicated. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

ODI #11602868POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. The contact stated that the engine power was reduced. Additionally, the contact stated that while making a turn, the failure was intermittent. The vehicle was taken to the dealer where it was diagnosed with clutch failure. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had previously been replaced twice. The manufacturer was made aware of the failure. The failure mileage was unknown,

ODI #11602479POWER TRAIN,FUEL/PROPULSION SYSTEM

Clutch was replaced already 1 time now it’s bad again also the tmi was replaced 2 times since I’ve had the car it has 126000 miles

ODI #11601490POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact also stated that the vehicle jerked and occasionally the vehicle could not be shifted out of park. The contact was able to restart the vehicle; however, the failure recurred. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,205.

ODI #11601493POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while accelerating at an undisclosed speed, the vehicle hesitated, shuddered, and jerked. The contact stated that the wheels locked up while accelerating. The vehicle failed to shift into gear. While driving at undisclosed speeds, the vehicle shut off. There was an abnormal growling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that an unknown sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 74,239.

ODI #11600964POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated before accelerating. Additionally, while shifting the gear shifter, there was a delay before the shifter would move to the desired position. The vehicle was taken to the dealer where it was diagnosed that the clutch had failed. The clutch was replaced. After having the vehicle repaired, the failure persisted. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The contact depressed the accelerator pedal and the engine revved; however, the vehicle failed to accelerate as intended and failed to exceed 2 MPH. The vehicle was taken to a certified mechanic and was diagnosed with transmission failure. The vehicle had not been repaired. The vehicle was towed to the dealer where the transmission failure was confirmed. The dealer had stated the transmission and the clutch might need to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 67,000.

ODI #11600646ENGINE

Clutch issue. When the automatic transmission shifts between 1st and 2nd gear and then 3rd and 4th gear, the vehicle pauses and revs at very high rpm's. When placing the gear shifter into reverse gear the vehicle, at times, does not go into gear and stays still without reversing. After further research, I found documentation related to the Ford PowerShift Transmission Settlement which my 2015 Ford Focus is included in.

ODI #11600063FUEL/PROPULSION SYSTEM

This car has had repeated issues rough idle after fueling for years. Replacing the oxygen sensor did not resolve the problem. The dealer resetting the car's computer did not resolve the problem. I recently had to replace the canister purge valve (CPV) after the car began stalling after fueling. This resolved the idle issue. I noticed Ford recalled CPVs on Ford Focuses built in Michigan (as mine was) between 2012-2018 (GDI) and before 2017 (GTDI); however, my car was excluded from this recall. Can you please investigate to determine if there are additional vehicles which also received defective parts for which the cost to replace them should be covered? Thank you.

ODI #11600261POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the Transmission Control Module (TCM). The contact was informed that the TCM needed to be replaced. The vehicle was repaired but the failure persisted. The contact's daughter stated that while driving at an undisclosed speed the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle as a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,502.

ODI #11599601POWER TRAIN

I was driving in the city and my car did the transmission clutch shudder so bad I almost got t boned I have 120k miles on it and I think ford should have to find a better replacement fix to fix it right I had it already in there for a year just waiting on a part for the transmission now this

ODI #11598293POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shifted erratically, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11597467POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

ODI #11596093ENGINE

I recently took my car to the dealership for a recall or what they are calling an extended warranty (19N08 Transmission Clutch Shudder- Transmission Clutch Warranty Extension). Unfortunately, my car does have the recall/extended warranty issue. The issue is it is outside the 7 years of 100,000 miles warranty. I have called Ford and opened a case # with them. I am begging you guys to extend this warranty to 10 years or 150,000 miles. I am a single parent and this is my [XXX] son's car. We bought it at 103,000 miles. The older gentleman we bought it from told us about the shuttering, but he did not realize that the shuttering was due to a recall. Please extend this warranty/recall parameters as from my research others are having the same issue still. Thank you for your time!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11596235POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle started shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,000.

ODI #11595804POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle had the message "Starting Fault System" displayed on the instrument panel. The contact stated that the instrument panel had completely failed. The contact stated that while at a stop sign, the vehicle stalled in the middle of the intersection, and had to be manually pushed into a parking lot. After several attempts, the vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 156,970.

ODI #11595069POWER TRAIN

1.Clutch shudders and hesitates on acceleration 2. safe driving requires non hesitation when accelerating 3. yes the dealer confirmed 4. Dealership has inspected, recommends replacement of clutch on automatic transmission at 27,000 miles 5. no warnings indicated, car has been regularly serviced by the dealership From what I am reading, this is a common problem and a design flaw per the dealership

ODI #11594084STEERING

Now making a loud winding noise when I drive and turn.

ODI #11593993POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that there was hesitation or lagging while attempting to accelerate at various speeds. The vehicle was taken to the dealer where it was diagnosed that the clutch had failed. The clutch was replaced; however, the failure persisted. The vehicle was returned to the dealer but was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 92,000.

ODI #11593025AIR BAGSCRASH1 INJURY

The contact owns a 2015 Ford Focus. The contact stated that upon entering an intersection with a green light, the contact crashed into another oncoming vehicle at approximately 30 MPH. The air bags did not deploy upon impact. No medical attention was rendered at the scene of the accident. The contact later sought medical attention from a doctor and received an MRI scan for both shoulders. The contact received cortisone shots for pain in both shoulders and sought physical therapy treatment for both shoulders. The other driver did not report any injuries. A police report was filed. The vehicle was initially towed to an independent mechanic where it was later placed in the possession of the contact's insurance company. Both the dealer and the manufacturer were notified of the failure; the contact was given a case number by the manufacturer. The vehicle was destroyed as a result of the accident. The failure mileage was approximately 100,000.

ODI #11591224POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle and shifting to drive(D), the vehicle jerked and vibrated. Eventually, the transmission failed, and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The transmission clutch was replaced but the vehicle continued to jerk and vibrate while driving. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission clutch was failing again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

ODI #11590059UNKNOWN OR OTHER

Unknown

ODI #11589455POWER TRAIN,FUEL/PROPULSION SYSTEM

What happened? I purchased a 2015 Ford Focus from Carvana in November 2022 with about 70,000 miles on it. Since then, the vehicle has experienced numerous and severe mechanical failures. The engine mount and transmission mount have both failed and required replacement. Additionally, the rotors, Transmission Control Module (TCM), and clutch have all needed to be replaced, with the clutch failing five times throughout the car's history. Despite extensive repairs costing upwards of $7,000, the issues persist. Most Recently,The vehicle was subsequently towed to a Ford dealership after replacing the clutch for the 6th time in vehicle history. What component or system failed or malfunctioned, and is it available for inspection upon request? The components that failed include the engine mount, transmission mount, rotors, Transmission Control Module (TCM), clutch, and evap purge system. These components are available for inspection upon request. How was your safety or the safety of others put at risk? The frequent mechanical failures and replacements, particularly of critical components like the TCM and clutch, have compromised the reliability and safety of the vehicle, posing a significant risk during operation. The vehicle's tendency to stall while driving or idling increases the risk of accidents, potentially leading to rear-end or T-bone collisions. Yes, the problems have been confirmed and addressed by both a dealer and independent service centers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by independent service centers and possibly by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no check engine lights or warning lights prior to the failures. The issues began appearing shortly after the purchase in November 2022.

ODI #11589174POWER TRAIN,FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving 40 MPH, the transmission unintendedly shifted in to neutral(N). The check engine warning was illuminated. The vehicle was taken to the dealer where it was diagnosed transmission clutch failure and the fuel pressure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 94,946.

ODI #11589004UNKNOWN OR OTHER

Unknown

ODI #11587804POWER TRAIN

When accelerating through 10-15 mph the vehicle shudders more than normal

ODI #11587482POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at 75 MPH with the cruise control engaged, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to another independent mechanic who stated that the transmission belt had caused of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 160,000.

ODI #11587238POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 20-25 MPH, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that no defect was found; however, the failure recurred increasingly. The vehicle was taken to another dealer, Mace Ford (4501 S US Hwy 41, Terre Haute, IN 47802), where the TCM was replaced; however, the failure persisted. The dealer diagnosed the vehicle with transmission clutch shudder and determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

ODI #11587320FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The battery and low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 92,000.

ODI #11586370POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the transmission shuddered. The contact stated that the failure was intermittent at first but had become a persistent failure. In addition, the contact stated that the internal transmission clutch was replaced eight years ago; however, the failure had reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed internal transmission clutch and that the internal transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 49,242.

ODI #11585264POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and shuddered. The contact also stated that the vehicle failed to accelerate above 17 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutches and transmission needed to be replaced. The vehicle was not repaired as the clutch was not included in a warranty program. The manufacturer was made aware of the failure and confirmed that the module and transmission was covered under the warranty. The failure mileage was approximately 107,000. The VIN was not available.

ODI #11583795AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

It’s a 2015 ford focus 1.0 eco boost 6 speed manual. It studders and shakes and stalls at random while driving. It only has 78000 miles on it and I just bought this car from some punk kid. Shakes the car violently as well.

ODI #11583930POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more times. Once when accelerating from a red light, and second time when just sitting in idle. Car just shuts itself off but the radio stays on. This is such a safety hazard because of the fact that not only does it stall in the middle of me driving But I’m very lucky I didn’t get rear ended or T boned because of this. So I thought this issue was fixed but obviously not. After the last time it stalled after getting it fixed, I then had it towed to a Ford dealership. I know this has been a recall on other Ford focuses. For some reason not mine which is a 2015 Focus. Last year I had to have the TCM fixed which was a recall so that was free however then they tell me that my clutch went bad at 60k miles? I shelled out almost $3k for that nonsense. Now This stalling it constantly Day after day at 75k miles? Thanks a lot FORD. Take your piece of [XXX] back and issue this a recall. Either way it’s Ford’s fault and should pay for this safety issue for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11583587FUEL/PROPULSION SYSTEM

The EVAP system has failed and has resulted in drivability issues. It is available for inspection if needed. The problem has been confirmed by an independent service provider with a full diagnostic exam. There is a P0420 and P1450 code on the car. There have been issues with the distance to empty on the car. Sometimes it says I have 290 miles to empty or 400 miles to empty when I fully fill up my car with gas. *There is a Ford Focus recall (Recall #[XXX]) which covers the exact issues I’m having with this car, but the car is not included in this recall. It is even from the same manufacture plant in Michigan.* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11583627POWER TRAIN

Purchased this car used from a family friend about 4 years ago. The car currently has 59,000 miles on it. I recently noticed a shuddering in the transmission when I accelerate the car (mostly in the lowest starting gear). The car was taken to the Ford dealer for diagnosis. The dealer states that the issue is with the transmission clutch and the price to repair the issue is approximately $4,300. The Ford service technician described this transmission as a manual transmission automatically shifted. The prior owner confirmed he had the same issue with the car early in his ownership and had the transmission clutch replaced then. I confirmed with the dealer that the transmission clutch was replaced at 10,178 miles. This is the same exact issue again. The Ford dealership said the transmission clutch issue had caused Ford to extend the warranty to 7 years and 100,000 miles, whichever occurred first. The car is now 8 1/2 years since original purchase, but way under the warranty limit of 100,000 miles. Ford will not honor any warranty or remedy the situation. I believe a $4,300 clutch assembly replacement at least every 50,000 miles or less is horrendous.

ODI #11583400POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that when the failure occurred, the contact turned off and restarted the vehicle. The vehicle was restarted; however, the failure continued for approximately eight months. Additionally, recently the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed clutch fork and the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

ODI #11582953POWER TRAIN,ENGINE

Studdering, won’t shift, stalls out , recall repaired still does the same thing, transmission doesn’t shift right and stalls out in traffic.

ODI #11582934POWER TRAIN

Transmission plate failed at 70k miles

ODI #11582356POWER TRAIN

Car has a transmission stutter when pulling out into traffic or at low speeds. Apparently it is a known issue from Ford and the vehicle is outside their 7yr warranty, but only has 67k miles on it so it is not covered.

ODI #11579247POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission malfunctioned causing the vehicle to erroneously downshift and lose motive power. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch disk and transmission actuators were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.

ODI #11579068POWER TRAIN

2015 Ford Focus. The contact stated that while driving at various speeds and attempting to hold speed, accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The "Transmission Overheating - Please Wait 5 minutes" was displayed. Waited in the middle of the highway for that period and then pulled to shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. Vehicle needs to be reported under Campaign Number: 18V169000 (Power Train). Manufacturer needs to be informed of the danger this imposes and recall must be imposed. This is a very terrifying scenario to be subjecting customers, to knowing how many vehicles are failing. Owner can’t afford the bill the manufacturer quoted of $7000 for Transmission. Unacceptable for a car under 100,000 miles to be in this condition when the manufacture maintenance states a higher mileage capability.

ODI #11578839POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving the vehicle, the vehicle shuddered while accelerating. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with transmission failure. The vehicle was not repaired due to the cost. The contact referenced Technical Service Bulletin: 16-0109 as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 64,293.

ODI #11577967POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle was hesitating slightly and while shifting into the next gear, the vehicle was jerking. The contact stated that once the vehicle had been driven for more than 20 minutes, the vehicle stopped jerking into gear. The contact stated no warning light was illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to Customer Satisfaction Programs: 14M02- Transmission control module extended warranty coverage (Power Train) and Customer Satisfaction Program: 19N08 - Transmission clutch shudder - transmission clutch warranty extension (Power Train). The failure mileage was 61,000.

ODI #11578096ENGINE

The engine failed while driving on a state highway. No one was hurt and the driver was able to get the car off the road. The only indication was the check engine light came on and the car lost all power. My local mechanic confirmed the issue being the oil pump drive belt tensioner arm broke and as a result the engine would need replacing. The engine was replaced with with a Ford remanufactured engine and the faulty engine returned to Ford for the core fee. Ford Focus' built between March 24, 2015 - May 4, 2018 are covered under NHTSA Recall No. : 23V-905, Manufacturer Recall No. : 23S64. The bulletin states 1.0L engines paired with 6F15 automatic transmissions. My car was built on March 19, 2015 with a standard transmission. It has the same engine as in the NHTSA and had the same issue with the 1.0L engines had.

ODI #11577130POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and was not properly shifting gear. No warning light was illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to cost. However, the clutch had been replaced three times prior, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000.

ODI #11575829POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The contact stated that the message "Transmission Overheating - Please Wait 5 minutes" was displayed. The contact was able to pull to the shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

ODI #11575080POWER TRAIN

When I left work one evening, my 2015 Focus transmission started slipping and wouldn't stay into gear. The folks at Koons Automotive (Silver Spring, MD) indicated that this transmission is habitually problematic and has probably failed.

ODI #11574584POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER

Unknown, vehicle slips out of gear leaving you stranded in the middle of the street

ODI #11571705POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving below 15 MPH, the transmission began jerking and slipping and there was an abnormally loud sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

ODI #11570332ENGINE AND ENGINE COOLING

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode. The contact stated that there were metal fragments in the oil. The contact stated that the drive belt was disintegrating, and there were fibers in the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was unknown.

ODI #11570363POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking, stalling, and shaking abnormally. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.

ODI #11569955POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered when the transmission was shifted from 2nd to 3rd gear. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch needed to be replaced. The contact was informed that the VIN was included in Customer Satisfaction Program: [XXX] (Transmission Clutch Shudder - Transmission Clutch Warranty Extension – Power Train); however, the dealer denied performing the repair due to the vehicle having a Salvage Title. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11570020POWER TRAIN

Transmission jerking and shaking

ODI #11569024POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speed and attempting to accelerate, the RMP would rise, but the vehicle would not move. The check engine warning light illuminated with the following messages: Transmission friction element B performance/stuck in off position - control module of transmission (TCM); Apply time range/ performance of transmission friction element B- control module of transmission (TCM); and Control module communication Buss 'A' off instrument control panel module. The contact stated, when the engine failed there was a message that stated transmission fault, service now. The vehicle was taken to the dealer and a diagnostic was performed. The dealer stated that the clutch was defective and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 107,000.

ODI #11567797POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly jerked and hesitated before returning to normal functionality. The message "Transmission Overheated" was displayed. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the TCM and actuators A and B. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.

ODI #11567805ENGINE AND ENGINE COOLING

The contact’s daughter owned a 2015 Ford Focus. The contact stated while his wife was driving the vehicle 55 MPH on the highway, the vehicle lost motive power. The contact’s wife pulled off the roadway and the oil warning light illuminated. The vehicle was unable to restart and was towed to the dealer. The dealer diagnosed the vehicle and stated that the engine failed due to the failure of the internal oil pump belt. The vehicle was not repaired, and was instead traded in. The contact stated that the vehicle was not included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.

ODI #11567435POWER TRAIN

The contact's father owns a 2015 Ford Focus. The contact stated that while his father was driving at an undisclosed speed, the vehicle shifted out of gear into neutral. The contact's father pulled over and waited before restarting the vehicle. There was an unknown warning message displayed. Additionally, the contact stated that the vehicle intermittently did not start as needed. The vehicle was taken to a local dealer where it was diagnosed that the PCM was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle failure was associated with Customer Satisfaction Program: 14M02 (Vehicle equipped with DPS6 Automatic Transmission) however, the manufacturer declined to cover the cost of the repairs. The failure mileage was approximately 51,000.

ODI #11567450POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping. An unknown warning light was illuminated. Additionally, the vehicle failed to respond while driving and depressing the accelerator pedal. The vehicle was taken to an independent mechanic, where an unknown repair was performed; however, the failure recurred. The vehicle was taken to the dealer several times, and the transmission clutch was replaced, and unknown repairs were performed. Additionally, the contact stated that while on vacation on an island, the vehicle was started, but the vehicle failed to shift into gear. The vehicle was towed to a dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was then towed to a second dealer, Larson Ford (1150 Ocean Ave, Lakewood, NJ 08701), where the same assessment was made and the TCM was replaced; however, the failure persisted. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11567667POWER TRAIN

My check engine light came on and I took it to oreily to read the codes. It stated O2 sensor. Had it replaced immediately. Light went off for 2 weeks. I've notice my car having a lack of power but I thought it was due to the cold negative temperatures. Last few days the light came back on and I tried driving in D gear and my car would not move. It went in reverse. Transmission fluid was LOW. Had it filled and the next day it was back low. At this point I already had an appointment to get the TCM replaced (experienced all symptoms including lack of power, no start, engine light on). since there is a warranty extension and I was finally able to get in after waiting a few months. I called when I received the letter back in September of 2023 and was told by multiple dealers that they were booked and I would get a call back after giving them my name and number. Dropped my car off today at the dealer and as I pulled in my car stopped moving and I got an emergency message stating to stop the car and that the transmission was over heating. Wait 5 minutes until it cools. Keys were given to the workers and I get a call stating that I need a new clutch and that's the code they got back from the transmission. They also stated that warranty won't cover since I'm over the mileage and date. Had I received an initial letter about the warranty I could have had this situation resolved and a vehicle to drive. Im now stuck with the cost and just found out that I can't get it covered. My family's safety was put at risk because I was not made aware of this problem since I never received a letter and I assumed my car was reacting to its environment. My car has always had a lack of power when taking off from breaking or not driving in D when I first press the gas. I've received a letter about the transmission before and it's shuddering, lack of power and other symptoms, and assumed it was just that. Nothing to do with the clutch.

ODI #11566924STEERING

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The contact stated that the steering wheel had seized. The contact stated that the failure occurred during freezing temperature; however, after approximately 45 minutes, the vehicle warmed up and regained power steering functionality. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,000. The VIN was unavailable.

ODI #11566830POWER TRAIN

Transmission failure, car seized on freeway going 75mph and almost lost control and crashed. Car is locked in park and inoperable.

ODI #11566464UNKNOWN OR OTHER

Stalling, jerking when stopped

ODI #11566266POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure but performed a reprogramming of the transmission control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 9,000.

ODI #11565814ENGINE AND ENGINE COOLING

The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH, the engine made an abnormally loud sound. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The low oil pressure warning light was illuminated. The contact stated that upon inspecting the oil level, she noticed that there were metal shavings in the oil. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the oil pump drive belt had fractured, causing the engine to seize. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 68,362.

ODI #11565367POWER TRAIN

Drove home from work and stopped at Walmart on the way home. Pulled into a parking spot against a curb and when I came out to start my car and reverse out of the spot, it would not move. I got the car pushed out of the parking spot, and when driving out of the parking lot could not go past 1st gear. It has now been sitting at my apartment complex for two days. Couple years ago the transmission was replaced due to manufacturer recall. At the time, I had stopped in the middle of the road and could not go past 1st gear driving all the way home like this. I addressed the recall, and now I would like to believe the same thing is happening again. I have not gone to any mechanic or dealership yet for analysis however will attempt as soon as possible.

ODI #11565292ENGINE

My 2015 Ford Focus was operating without issue until one day in December the engine power significantly decreased. At that time, the oil pressure light came on as well as the check engine light. I stopped driving the car immediately and had it towed to a local Ford Dealership for inspection. Upon inspection, they found metal debris in the oil suspecting internal pump belt fracture causing internal damage to the engine. They advised a new engine and turbocharger replacement of the EcoBoost engine at a cost of $7,800 +tax. After research, it appears a recall for this issue may be forthcoming and would like to report the 2015 model year as a candidate for the recall with cost of engine replacement to be covered. This car is in otherwise great shape with only 110k miles.

ODI #11562378POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power, shuddered, and failed to properly accelerate with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission actuators and clutch were faulty needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 103,500.

ODI #11561636POWER TRAIN

Transmission has been jerking and shifts hard into gears. A messaged popped up as well that the transmission was running on hot. Transmission control module was recently replaced by a ford dealership but problem still persist.

ODI #11558969POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while at a stop, the vehicle shuddered. The vehicle failed to move forward when in third or fourth gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the NHTSA Hotline. The approximate failure mileage was 69,759.

ODI #11558814POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while depressing the accelerator pedal. The contact also stated that while the vehicle was accelerating, she heard an abnormal sound coming from the vehicle. The vehicle was taken to the dealer for a scheduled recall repair and the vehicle was diagnosed with a failed transmission clutch and failed motor mounts. The contact was informed that the transmission clutch and the motor mounts needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 39,000.

ODI #11558280ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1. MY car shuts off while driving and I don't understand why because my battery is new and all other components don't seem to be the issue i.e.: battery, starter, alternator. 2. My safety and the safety of my passengers were at risk because the car shuts off with no warning while driving. 3 I currently have the vehicle being inspected by my local Ford dealership but the problem has happened several times before taking the car to the dealership. 4. The problem is currently being inspected by the Ford dealership. 5. There were no warning's before the car shut off.

ODI #11557723LATCHES/LOCKS/LINKAGES

The contact owns a 2015 Ford Focus. The contact stated that after exiting the vehicle and locking the doors, the contact was unable to reopen the doors using the key fob. The contact used the key located inside the fob to open the doors. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact was concerned with breaking the emergency key in the locks and being unable to lock the doors. The contact had taken the vehicle to the local dealer, where it was diagnosed and determined that the locks needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

ODI #11556327POWER TRAIN,ENGINE

2015 Ford Focus - Car has less than 50k miles has 3 transmission codes showing: P07A5, P090C, and P07A5pd. Car will not go into reverse. Car has not been looked at by a technician yet. However, with less than 50K miles the fact that I am having transmission issues is unacceptable. Ford really needs to recall for these issues. After researching these codes that are showing, seems like there are thousands of people complaining about the same thing on different sites.

ODI #11555963FUEL/PROPULSION SYSTEM

When the engine is hot, it stalls and stops after starting. and this happens several times a day. There was a situation when the engine stopped in the middle of the road near an elementary school, which hampered the flow of traffic. Also, when refueling, the cutoff on the filling hose is constantly activated. two faults occur regularly

ODI #11555450POWER TRAIN

The contact's niece owns a 2015 Ford Focus. The contact stated that while his niece was driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed. The dealer determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 7-year warranty. There was no assistance provided. The failure mileage was approximately 74,000.

ODI #11555538ENGINE

Car shudders while driving and now will not go into reverse. I have under 50,000 miles on the car. I have not had this seen by a mechanic yet.

ODI #11554872POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle jerked and failed to accelerate as intended. The vehicle was taken to the dealer and diagnosed with a failed transmission clutch assembly. The transmission clutch assembly needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.

ODI #11554324VEHICLE SPEED CONTROL

The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed; however, the vehicle hesitated while responding. The contact stated that the accelerator pedal was depressed to the floorboard, but the vehicle was sluggish. The contact stated that the failure recurred while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

ODI #11553488POWER TRAIN

The contact owns a 2015 Ford Focus. While the contact's mother was driving at an undisclosed speed, the vehicle shook excessively. The contact's mother stated that when she depressed the accelerator pedal the vehicle started shaking excessively. The contact stated that he contacted the dealer to inform them of the failure. The contact stated that the transmission clutch assembly had been replaced three times under an unstated recall repair. The dealer informed the contact that the repair would not be covered under the recall because the recall had expired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 88,000.

ODI #11552768POWER TRAIN

My car has shuddered and stalled significantly since I purchased it brand new from Serramonte Ford on September 6, 2015. The car will lose acceleration quickly when I am on the highway and driving on hills. I have had the clutch replaced by Serramonte Ford three times over the last 7 years and I have been informed that it needs to be replaced again. I have only once, on 10/27/2023 had a warning displayed on my dashboard immediately after a shuttering and stalling incident. I was driving up a hill when the car began jerking and shuttering. I pulled the vehicle perpendicular to the hillside and received the message, "transmission fault, service now". The car would not go into reverse to allow me to back up and safely park the vehicle. I immediately had the car towed to Serramonte Ford, per the service waring, and have been told that the clutch needs to be repaired again. This car is a ticking time bomb, I have been fortunate not to have had this stalling and shuttering cause a serious accident where myself or others could be seriously or fatally harmed.

ODI #11552531POWER TRAIN

6 speed automatic transmission shudder's, shakes, downshifts and lurks vehicle. This is an automatic transmission with a manual clutch, part of Ford's "Powershift" transmission program. This vehicle is unsafe to drive as it causes driver hesitation, unpredictable behavior at stop lights causing the vehicle to lurch forward and unresponsive to driver input due to shuddering shaking and downshifting. The vehicle has been brought in twice to ford to have the clutch replaced at roughly 35,000 and 65,000 miles. Documents to prove, the clutch goes out every 35,000 miles even though it is automatically controlled. The vehicle is at roughly 100,000 miles and the same issue is happening again.

ODI #11550663POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that when she shifted the vehicle into drive (D) and depressed the accelerator pedal the vehicle would shudder and not gain forward momentum. The contact stated that the vehicle would eventually slip into gear and gain momentum. The contact stated no warning light was illuminated. The contact stated that the issue had occurred in the past and was covered under manufacturer Customer Satisfaction Bulletin Number: 19N08 Transmission Clutch Shudder (Power Train) for repairs. The contact had another failure of the transmission and drove the vehicle to a dealer who diagnosed the failure as transmission clutch shudder and that she was no longer under warranty for the repairs. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.

ODI #11550365POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated and jerked before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was related to TSB Numbers: 10237441 (Power Train) and 10164603 (Power Train) which covered a PCM repair and a clutch repair. The contact was informed that the PCM and clutch needed to be replaced. The PCM was replaced; however, due to the Extended Warranty Coverage the clutch was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

ODI #11549596ELECTRICAL SYSTEM,UNKNOWN OR OTHER

In August 2023 Focus would not accelerate smoothly while in traffic. Check engine light turned on. Vehicle would not go into reverse. Diagnostic scan negative with personal scanner. Took to transmission shop. Actuators replaced per diagnostic check $880. TCM ok. Slipping on acceleration continued with RPM to between 5-6 on acceleration. Took vehicle back to shop and actuators resynched with TCM. I received Ford Recall for defective TCM module dated September 2023. Ford evaluated by local Ford repair shop. Diagnostics performed. Recommendation was to replace clutch assembly $4100. Was charged $200 for diagnostics. Ford diagnostic report states: Description-U0073 Control module communication bus A off Failure type-88 Bus off Status-28 (Not current DTC) *Fault previously detected, not currently present* My concern with this info is if the fault was detected there is still fault! Am concerned that the faulty TCM and actuators caused issues with the clutch assembly and do not feel safe operating my 8 year old Ford due to skipping while accelerating in traffic. Vehicle one owner with 70,000 miles. No accidents and am young senior driver-age [XXX] . I can forward repair shop documentation. Thank you for your review and look forward to your recommendation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11549037POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

I just bought this car 2 months ago after saving for a whole year. I’ve been having problems week into the purchase due to the transmission. My car has been overheating with the transmission (almost every 4 miles), going on limp mode (when pressing the gas), jerking (while driving), not reversing and not starting right away. Im trying my hardest to get on my feet after a being in a domestic abuse relationship that affected my and my daughters life. I just want to get my baby back and fourth from school. So I BEG you to approve the transmission recall for Ford Focus. PLEASE!!!

ODI #11548458POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed, the RPM increased to high however, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the vehicle had signs of transmission issues. The contact was informed that the transmission was slipping, and that the clutch needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 72,000. The VIN was not available.

ODI #11548222POWER TRAIN,ENGINE

 The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate immediately. Additionally, the check engine warning light was illuminated intermittently. The contact also stated that the transmission failed to shift into reverse(R) several times. The vehicle was taken to the dealer, who informed the contact about an unknown warranty coverage on the PCM; however, the dealer informed the contact that while inspecting the vehicle, it became noticeable that the clutch was damaged due to the faulty PCM. The dealer stated that the contact had to pay for the clutch repair out of pocket. The vehicle was not repaired. The dealer related the failure to Technical Service Bulletin Number: 14N02 (Extended Warranty Coverage for PCM). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 44,000.

ODI #11547123POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 181V169000 (Power Train). The contact stated that the vehicle was taken to the dealer where the recall repair was completed; however, while driving at an undisclosed speed, the vehicle started jerking. No warning light was illuminated. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the clutch had failed, and the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised not to take the vehicle back to the same dealer. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

ODI #11546828POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled and remained in the same gear. The vehicle also shuddered independently. No warning light was illuminated. The vehicle was diagnosed by a dealer. The contact was informed that the first-gear clutch was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 61,000.

ODI #11546871POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 14,500.

ODI #11546331POWER TRAIN

Clutch shudder has been an issue with my car since I bought it but I was told that it was going to "adjust" itself after I drove it for awhile. Over the past few years I've seen my RPM randomly jump up and the clutch shudder issues have worsened over the years. Ford knew about this defect in the 2015 Ford Focus and was even part of a class action lawsuit. But I was never notified about the Customer Satisfaction Program that extended the warranty for repairs of the specific problems. Not even the dealership ever provided me with information on recalls or customer satisfaction programs that applied to me. I can't afford to get it fixed now that I am a year late and am stuck driving unsafely because Ford refuses to grant an exception for the repairs. They continue to sell the same makes and models that were part of this lawsuit and don't seem to care about the customer's safety long term

ODI #11546045POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and attempting to accelerate from a stationary position, the vehicle hesitated, rumbled, and the transmission was slipping. The vehicle was taken to the local dealer who determined that the transmission clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.

ODI #11545551POWER TRAIN,ELECTRICAL SYSTEM

Spark Plugs/Ignition Coils. Car was not shifting into gear while driving, jerking. Revs up in between 5-7 Rpms. Car has stalled while driving. Car got spark plugs and ignition coils changed and problem got worse. No. Engine light was on for codes that read spark plug and ignition coil. Fixed problem. Engine light still on problem worse and still the same. Reading same codes.

ODI #11545503ENGINE,FUEL/PROPULSION SYSTEM

We are experiencing the fuel tank evaporate issue where car shuts off while driving. We were not recalled specifically but now have car in shop waiting on the recall to be reopened as the conditions match the issue under the recall. We have had 3 incidents that could have ended up in a collision as car abruptly shuts down. This is related to the evap fuel tank and sensor issues reported in the original recall. Our vehicle apparently had the programming updated during a past service visit but obviously has not corrected this issue. This vehicle has also had the transmission recall done shortly after purchase and transmission still acts up on occasion. Not happy with the current issue as it is a potential death trap when car shuts off for no reason.

ODI #11544967VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

Car will go into reverse but won’t move. Car will not go over 2500 RPM and won’t go over 11 MPH

ODI #11544572ELECTRICAL SYSTEM

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s daughter was unable to restart the vehicle. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the body control module (BCM) software needed to be updated. The vehicle was not repaired. Additionally, the contact stated that while driving at undisclosed speeds, the vehicle intermittently decelerated while the accelerator pedal was depressed. No warning light was illuminated. An undisclosed dealer was notified of the failure and confirmed that the VIN was not under recall. The contact stated that upon research, the vehicle was included in the Customer Satisfaction Program: 14M02 for extended warranty coverage. The contact then referenced NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was not notified of the failure due to the number being unreachable. The failure mileage was approximately 140,000.

ODI #11544269POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 60 MPH, the service engine warning light illuminated, and the vehicle was jerking. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,653.

ODI #11544405VEHICLE SPEED CONTROL

Regrettably, the 2015 Ford Focus hatchback I purchased has been plagued by a series of critical issues. These include recurring starting problems, erratic gear behavior, such as hesitating to move in Drive and unexpectedly moving forward in Reverse, sudden and dangerous deceleration while on highways, and an incessantly illuminated tire pressure warning light. These issues have left me profoundly concerned about the overall safety and reliability of this car. Over the past four months of ownership, the last two have been marred by stress and anxiety. A harrowing incident almost transpired when the car inexplicably slowed down to a mere 15 miles per hour on a highway, placing me at great risk, with a truck narrowly avoiding a collision. What's particularly distressing is that these problems aren't unique to my vehicle alone. Numerous other owners of 2013, 2014, and 2015 Ford Focus models are grappling with similar issues, suggesting the existence of potential systemic flaws within these vehicles.

ODI #11544027POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while attempting to shift the vehicle into reverse, the vehicle failed to respond. The contact was able to shift into drive however, while driving at an undisclosed speed, the vehicle decelerated unintendedly. The contact then stated that while shifted into drive, the vehicle performed as if the transmission had shifted into neutral, making it difficult to make left and right turns. No warning light was illuminated. The contact was able to drive the vehicle to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the TCM had failed, and the dealer needed to take the transmission apart to determine the exact cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the Extended Warranty had expired. There was no further assistance provided. The failure mileage was approximately 138,000.

ODI #11542575POWER TRAIN,UNKNOWN OR OTHER,ENGINE

Transmission had randomly started to jerk and then stopped accelerating. Left me stranded on the side of the road on a 5 hour trip and when I turned it off and back on it would move very little and I could hear grinding noise from the gears. I had to get a tow truck which cost me 1.5 k to tow back to my house

ODI #11542346UNKNOWN OR OTHER

I bought my car off of a friend who bought it pre-owned certified from a local ford dealer. The car had 59,000 miles on it and had the transmission already replaced by ford (the second transmission on the vehicle under 60,000). After having the vehicle a year I was driving home and the clutch in the transmission got stuck and the car would jolt me forward and when I would come to a complete stop it would skip me forward and jolt me, I also experienced the car not being able to move uphill. My situation was very dangerous and happened all of a sudden with no warning signs of a check engine light or symptoms of the car before. If I didn’t stop so far away from the other vehicles at stop lights I could have been very easily pushed into another vehicle, as well as other vehicles possibly hitting me when my car could not shift into gear. I was extremely disappointed due to the fact my car was at 80,000 miles and the transmission in the vehicle had already been replaced once before, this is also not a cheap fix and costed me close to $2,800. The transmission shop that fixed my issue told me this is the most common issue with the 2015 Ford Focus and that he’s repaired multiple with the same issue at moderate/low mileage.

ODI #11541926POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was taken to the dealer to be serviced prior to a road trip; however, upon picking up the vehicle from the dealer, she noticed that the vehicle was leaking an unknown fluid. Additionally, the check engine warning light was illuminated days later. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder, and the dealer determined that the failure was related to Ford Campaign Number: 19N08; however, the campaign had expired. The dealer charged a repair fee. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,230.

ODI #11541667POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the vehicle hesitated while attempting to accelerate and then stalled and lost motive power. No warning light was illuminated. The contact replaced the battery and drove back to the residence; however, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The mechanic determined that the TCM needed to be replaced; however, the following day the contact was notified by the dealer that the clutch plate bearing and not the TCM that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 96,731.

ODI #11541328UNKNOWN OR OTHER

This car was previously recalled for issues with the clutch. After “repairing” the clutch the issue has returned. Dealer refuses to pay for repairs as the repair warranty has “expired”

ODI #11541511POWER TRAIN

The contact's daughter owns a 2015 Ford Focus. The contact's daughter received notification of Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension); however, the dealer declined to perform the repair. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle was vibrating and failed to accelerate as needed. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the clutch needed to be replaced. The dealer was made aware of the failure but confirmed that the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

ODI #11541275UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

I’ve been having issues with my automatic clutch transmission since I’ve bought this vehicle. There has been numerous repairs done but the company tells me they aren’t responsive on covering another. It causes the car to jerk when accelerating aggressively and has almost caused a wreck. It has been confirmed by the dealership. No warning signs with this. First started to appear a few months after buying the vehicle and then upon repair the issue would return I few months after the fact and the dealership would not help.

ODI #11540731POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started jerking. The contact then stated that on several occasions the vehicle failed to shift into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the clutch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact was informed by the dealer of the NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and informed the contact there would be a fee for the repair. No further assistance was provided. The failure mileage was approximately 100,000.

ODI #11540649POWER TRAIN

The transmission is known to be defective on this type of car, causing the clutch and TCM to need to be replaced every couple of years. Just this past week my clutch went out while I was merging onto a crazy highway, 485, in NC and I was unable to accelerate for a long time. I was able to get home but the clutch slipped another two times within a 10 minute period.

ODI #11538913POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 75 MPH, the vehicle unintendedly shifted from 1st gear to neutral(N) and stalled. The check engine warning light illuminated, and the message "Transmission Service Required" was displayed. The contact was able to veer to the side of the road. The contact stated that she shifted into park(P), and then shifted into drive (D), and the vehicle responded as needed. The contact was able to continue driving. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The vehicle was taken to the dealer, where it was diagnosed that the transmission friction clutch pack and module had failed, and that the failure was related to an unknown Customer Satisfaction Program that had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.

ODI #11538755POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while at a red traffic light and depressing the brake pedal, the vehicle inadvertently rolled backwards. The contact stated that she was able to bring the vehicle to a complete stop by releasing and depressing the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

ODI #11538763FUEL/PROPULSION SYSTEM

ALL OF THE PROBLEMS ASSOCIATED WITH Campaign/NHTSA#18S32/18V735 (Issue Date 2018-10-22) OCCURRED AGAIN WITH 5 TEENAGERS IN THE CAR, SOUTHBOUND ON I-65 BETWEEN OHIO AND FLORIDA, CAUSING THE CAR TO COME TO A COMPLETE STOP! THIS KNOWN PROBLEM/FORD RECALL SYSTEMS FAILURE REPEATED JUST 3 YEARS AFTER REMEDIATION/RECALL, STRANDING 5 TEENAGERS ON THE TENNESSEE-ALABAMA LINE FOR 2 DAYS AND THEN REQUIRING AN EXPENSIVE TOW TO FLORIDA (FOR VACATION) AND THEN AGAIN HOME (BECAUSE IT WAS NOT CORRECTLY DIAGNOSED AT THE FORD SERVICE CENTER IN FLORIDA)! THE FORD DEALERSHIPS/SERVICE CENTERS IN Panama City, FL STATED THERE WAS A COMPUTER PROBLEM WHICH COULDN'T BE FIXED THERE FOR OVER TWO WEEKS, SO THE CAR WAS TOWED TO OHIO. HERE, THE FORD SERVICE CENTER IN WCH, OHIO ([XXX}) DIAGNOSED THE PROBLEM AS REQUIRING REPLACEMENT PARTS AND LABOR FOR: " FUEL PUMP, O-RING, NEW FUEL TANK AND VAPOR TUBE/PURGE VALVE ON ENGINE FOR 'STUCK OPEN VALVES' 'NOT PULLING FUEL' AND COLLAPSE OF THE FUEL TANK ITSELF.' $1248.47 P/L + TAXES + TOWING X2 + $150 DIAGNOSTIC EVAL. THIS IS EXACTLY THE SAME SCENARIO AS THE OCTOBER 2018 FUEL TANK DEFORMATION RECALL Campaign/NHTSA#18S32/18V735. THIS CAR HAD THE REQUIRED RECALL PERFORMED IN MARCH 2020 AT LEBANON FORD ([XXX]) IN LEBANON, OHIO, BUT JUST 3 YEARS LATER, THE ENTIRE SYSTEM FAILED AGAIN, PUTTING 5 TEENAGERS AT GRAVE RISK (WHILE TRAVELING AT INTERSTATE SPEEDS OF 65-70MPH)--TWO OF WHOM WERE MY DAUGHTERS! I WOULD LIKE THIS SYSTEM RE-EVALUATED AND A NEW RECALL/REMEDIATION ISSUED IMMEDIATELY TO PROTECT PASSENGERS/FORD DRIVERS/OTHERS ON THE ROAD WITH THIS PROBLEMATIC CAR MODEL/YEAR! “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

ODI #11538457POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH on the highway, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the transmission and clutch had previously been replaced twice by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

ODI #11537910POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while the vehicle was stopped, the contact attempted to accelerate, and the vehicle jerked before lunging forward. The vehicle was taken to the dealer and the contact was informed that the transmission needed the be replaced. The contact notified that the Extended Warranty related to the failure had expired. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 37,050.

ODI #11537717POWER TRAIN

Vehicle hesitates and jerks a lot during stop & go. Feels very unsafe when yielding to incoming traffic to make left turn and vehicle hesitates and jerks as I’m beginning to accelerate during turn. Transmission dash light recently appeared stating “Transmissions Hot.”

ODI #11537731POWER TRAIN

The transmission bucks, jerks, jumps forward when breaking, and stalls out. The car stalled out and left my 16yr old with no way to steer or brake which could have been extremely dangerous in certain situations. It has not been inspected but I have done extensive research on this auto and it seems like this type of issue comes pretty standard on the 2015 Ford Focus. When the auto stalled out all the dash lights were lit up. My child had just left the driveway when the car stalled and had no use of the steering or brakes. This poses a huge risk.

ODI #11536748POWER TRAIN

Check engine light came on & my car just stopped , I couldn’t proceed to drive while gear was in drive and I couldn’t reverse when gear put in reverse , when I was driving the gears wasn’t changing correctly it was as if I was pressing on the gas pedal and the hand would max to 5 . I went to auto zone it was said it was the power train code had came up. There is a recall on my car and it’s not listed . Ford needs to fix this I havnt had my car for two weeks.

ODI #11536624POWER TRAIN

My 2015 Ford focus is dangerous to drive the transmission slips badly and looses power while in traffic most times it won't go into 2nd gear it has almost caused 3 accidents already I'm scared something bad will happen it's my only transportation to work

ODI #11536351FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, while driving at an undisclosed speed, the vehicle jerked, and the RPM fluctuated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the purge valve had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

ODI #11535425FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle eventually resumed normal operation and was driven to the residence. The contact informed the dealer of the failure by phone and informed the dealer that NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) recall repair had not been performed. The dealer researched and confirmed that the recall repair was not completed. The dealer stated the vehicle was only inspected. The dealer advised the contact to contact the manufacturer for approval to reopen the recall on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to see if there could be an investigation. The failure mileage was approximately 163,000.

ODI #11535599UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

Service engine soon light came on, repair shop said I needed a tune up and could still drive ok. Broke down. Got that done and still engine light on so transmission fluid changed too. Now repair shop says it’s the transmission and clutch assembly that the dealer recalled and fixed a few years ago. I’m stuck with payments still and no way to get the $5000 the dealer days it will cost to fix this. Car value is the same. Everyone I’ve talked to has said this is a bad year’s model and will continue to break down even after fixing. Can you offer any advice? Thank you!

ODI #11535237POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

The power train control module & transmission control module has failed since I bought the Focus 2016 at 660 m on it. I’ve had this serviced 8 times @ Ford. Check engine light is on. Code P060A Was shown @ Ford. Mileage now is 72000. TCM & PCM were recall several times. Ford is charging me to fix it. Please tell me how this is NOT covered 10 yr. 150 k mile warranty OR by the 8th time being “serviced” & UNRESOLVED?

ODI #11535152ENGINE

Transmission control module causing jerking, vibrating, and stalling out.

ODI #11534454VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

2015 Ford Focus, 67,000 miles would jerk , shudder & shut off completely , it would not accelerate or reverse half of the time. Stops in the middle of no wear.. the engine light would come on for a few days then go off and come up again.. the music stopped working& the RPM’s would go pass the 6,7 or 8 at only 10-15 miles & jerk while goin forward .. a safety problem would pop up “ transmission overheating stop safety “ my air would blow hot some days and it would smell like something burning.. confirmed by dealership it’s the clutch .. no warnings for these problems besides jerking / not accelerating at a reasonable speed and safety problem stating to “ stop safely transmission overheating “ &a burning smell & 2 safety recalls for the clutch & TCM with extended warranty. Warranty would not cover for the clutch problem they stated.

ODI #11533371ENGINE

While accelerating from a stop at a red light, engine shuddered and almost died out in the middle of the intersection. Check engine light came on. Drove carefully for a few more minutes to work. While trying to accelerate, RPMs go really high like it doesn’t want to shift gears. Got to work where I always back into my parking spot, vehicle would not go into reverse.

ODI #11533045POWER TRAIN

Car goes high rpm when switching gears. Has trouble changing from drive to reverse and neutral.

ODI #11532751ENGINE

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was shaking and made an abnormal sound after refueling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 72,700.

ODI #11532001POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while her boyfriend was driving at an undisclosed speed, the vehicle inadvertently shifted gear and the RPM's quickly increased. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 200,000.

ODI #11532082POWER TRAIN

Power train in the car. Yes the car is available for inspection if requested. 1) The car shakes, jerks, and shudders. It will randomly cut off/stall. First and Second gear upon take off makes a winding up noise then gives a big/quick jerk. When I drive down the highway there have been numerous times these issues have occurred while driving my car on the interstate at interstate speed. 2) The car was purchased from Autonation in Sanford, FL in 2017 as a used vehicle. After purchasing the car the the above mentioned issues began to occur. Upon returning back to Autonation several times with concerns regarding the issues above there was an attempt each time to correct the issue by replacing parts. Invoice is available upone request, such as sensors, and the transmission clutch. Your prompt attention to this matter and issuing a recall for the 2015 Ford Focus with the above mentioned VIN number, is necessary and should not be delayed due to safety concerns. Respectfully, Cathy Herrera (407) 715-3288

ODI #11532143POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

My car stopped working on the freeway due to a recall. Multiple Ford dealerships have refused to fix it.

ODI #11531516POWER TRAIN

I have a customer satisfaction program 19N08 for Transmission clutch shudder -transmission clutch warranty extension,I have 96000 miles and was told I have to pay for a new clutch

ODI #11531256POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. No warning light was illuminated. The contact stated that the dealer had previously replaced the clutch; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 82,000. The VIN was unavailable.

ODI #11530095UNKNOWN OR OTHER

My driver rear door does not shut. The latch is not broke but it will not latch on the metal part it is suppose to.

ODI #11529703POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

When driving in stop and go traffic 0=5 mph for about 30 mins the car began to act as if was slipping and revenge up without moving and engine light came on and would sometimes slam into gear. I placed vehicle in sport mode and it idled irratically to the point I felt it was going to shut down. Upon arrival home I realized that now reverse had went out when attempting to put car in driveway. I will be taking it into Ford today for the 1 recall on the fuel canister software but I feel that it is not related and hope they will make some discovery and fix it accordingly.

ODI #11529600ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH in traffic, the air condition vents started to blow hot air inside the vehicle. The contact stated that the engine overheated, and the “Pull Over Safely” message was displayed. The contact stated that the temperature gauge rose to the HOT level. The contact was able to park the vehicle safely and waited approximately 15 minutes before being able to drive to her destination. A dealer was not contacted. The contact stated on June 26, 2023, she became aware that the vents were not blowing any air when the vehicle was started. The contact stated that within 30 minutes the failure recurred. The contact had experienced the failure four times. The contact took the vehicle to an independent mechanic and was informed that the cooling fan was not functioning properly. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with Manufacturer Recall Number: 21N01; however, the VIN nor the year, make, or model was included. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.

ODI #11529655ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the vehicle decelerated, and the check engine warning light illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and after the vehicle cooled down the contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 97,000.

ODI #11528399ELECTRICAL SYSTEM,ENGINE

Radio and speakers have not worked for over a year- making loud popping and screeching sounds. Automotive center #1 stated it was a computer system fail and they could not fix it because they did not have the proper software. Then I went to get a new fuse for the cigarette lighter and was told something is leaking. Took it to Firestone automotive center to be told nothing is leaking and I should go to Ford because it is most likely a sensor issue. Car says it is overheating when it is in idle. And no one I go to seems to care to help me get things fix. Ford can't help for 2 weeks due to availability. This has been the worst experience with a car I have encountered with trying to figure out the problem.

ODI #11527654POWER TRAIN

As I was driving and slowing down to come to a stop my car completely quit moving. I was informed my TCM has gone out. I've had issues previous with my Focus not wanting to reverse

ODI #11527723POWER TRAIN

The engine light is on. The car shakes a lot, jerks and acceleration is slow. I don’t feel safe driving it.

ODI #11527746AIR BAGS,SEAT BELTS,SEATSCRASH1 INJURY

I was in a vehicle crash in my 2015 Ford focus none of my airbags deployed. My seatbelt did not lock and my driver seat they came sideways.

ODI #11527036POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while attempting to shift into reverse(R), the transmission failed to respond as needed. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle was shuddering. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

ODI #11526280POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER

I am having issues with the company Ford in regards to my vehicle. It has been at Dowling Ford, in Cheshire, Connecticut for 5 weeks. I believe I am one of the unlucky 2015 Ford Focus owners who was sold a one of the cars that has a faulty transmission. After doing some research, I discovered that Ford has a lawsuit against them for unloading Ford Focus' with faulty transmissions. I will attach the link to the article stating this information. Ford is trying to charge me $5900.00 to fix the car that wasn't even brought in for the reasons that they are trying to charge me with. I bought the car for just under 7,000. It is only a 2015 and has 106,000 miles on it and should not be running into these problems. I have contacted the corporate office of Ford multiple times and they refuse to offer any help what so ever. I have only had the car for two years. My car was only brought in because the wipers weren't working properly and it was overheating while only in idle. It was diagnosed that the transmission module needed to be replaced which was covered under the warranty. Well, the bad news began there when I had to wait 2 weeks for that part to come in because it was "back ordered". Once that was replaced, they tried to tell me now that something else needs to be replaced which was the clutches on the transmission and it would cost $3200. Then once they fixed that which took 4 more days, they now are saying something else is wrong which is the transmission case and would be an additional $2700. My car was not brought in for any of these issues and now all of a sudden, my car needs them all replaced. Ford, hasn't even offered me a loaner during the last 5 weeks. I don't feel safe in this vehicle, and I know that I am driving an unsafe vehicle that shouldn't have even been sold to anyone.

ODI #11525993POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the clutch was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and provided a case, but no additional assistance was provided. The failure mileage was approximately 105,000.

ODI #11526095POWER TRAIN

The transmission on the 2015 Ford focus has given us issue from day one. We have replaced the transmission on two occasions the latest being done in 2021. The car has very low mileage and is now requiring a third transmission. The car has always been service and repaired by a Ford dealer - when we took the car in for a scheduled oil change, we informed them once again of the transmission slipping. They told us that we were approximately four weeks beyond the warranty and that the car is requiring a third transmission. This is an unfortunate situation as this car has been diligently cared for. The car has 49,000 miles on it and we have never replace a transmission in a car before let alone for a third time. I am looking for some sort of resolution with Ford motor company to replace the transmission at their cost.

ODI #11525722POWER TRAIN

We are having the same transmission slipping issues as the 3 previous years focus and fusion. Ford hasn't recalled the 2015 Focus. Every other gear goes out. The transmission has problems shifting up or down to the next gear. This is dangerous on the expressway and even highway. They obviously haven't fixed the root cause. I've spoken several mechanics and been on several forums where plenty others are having the same issues. They need to fix root cause and include the 2015 Focus in the recall.

ODI #11525413POWER TRAIN

The contact's son owns a 2015 Ford Focus. The contact stated while driving 45 MPH, the vehicle began decelerating independently. The contact stated no warning light was illuminated. The contact parked in a parking lot and called her husband. The contact's husband drove the vehicle to an independent mechanic, where it was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The contact towed the vehicle to her residence and then to the local dealer, where the vehicle was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

ODI #11525176POWER TRAIN,FORWARD COLLISION AVOIDANCE

Transmisión slip when taking off. Dealer replaced clutch and replaced / repaired components. After 7,000 mile, problem occurs again. This time, taking 2 weeks to get an appointment.

ODI #11524734POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Car began losing power particularly at low speeds. AAA inspected vehicle and determined that clutch and transmission would need to be replaced (~$10K repair). This is the second time the transmission and clutch have been replaced. The car has a total of 50,000 miles on it (ie, it is still, mechanically, very, very young ) Manufacturer seems to have known about the issue.

ODI #11523828POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle felt like the transmission was slipping before the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of a power train recall and was advised to take the vehicle to a Ford dealer. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 58,828

ODI #11523542POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to the dealer where the failure could not be determined. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated. No warning light was illuminated. The vehicle was taken to another dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the Customer Satisfaction Program: 19N08, and advised to call the NHTSA Hotline. The failure mileage was approximately 90,000.

ODI #11519286POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered significantly. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission clutch needed to be replaced. The dealer informed the contact that the TCM would be replaced under Ford Campaign Number:14M02, however, he would be charged a repair fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not cover the transmission clutch replacement as the warranty for the transmission clutch had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

ODI #11518747POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 20 MPH, the vehicle started jerking and shaking and the contact felt that there was delay on the transmission shifting gear. The vehicle was taken to the dealer and the clutch was replaced; however, the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced and the TCM module needed to be updated. The dealer also stated that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.

ODI #11517687POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 45 MPH and attempting to accelerate, the accelerator pedal was depressed, and the vehicle hesitated and shuddered before responding as needed. The contact stated no warning light was illuminated. The contact stated that the failure had become a recurring failure and happened at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced. The contact related the failure to Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train); however, the vehicle was no longer covered under the Warranty Extension. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 98,551.

ODI #11517254ENGINE

Car stalling while driving, cutting in and out, completely unable to drive with the risk of it randomly dying

ODI #11515916FUEL/PROPULSION SYSTEM

Check engine light came on Code P1450 Dealer diagnosed Canister Purge Valve needed to be replaced. My ViN not under recall! This has been a common problem for other 2015 Ford Focus vehicles and many under recall. Recall notice should be expanded to include those of us with this same issue.

ODI #11513463POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle a clicking noise was present inside the gear box and the vehicle would not properly shift into reverse. Also, while operating the vehicle, the check engine and transmission warning lights remained illuminated, and the vehicle would not properly accelerate above 40 MPH. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 83,000.

ODI #11512717UNKNOWN OR OTHER

My car I believe is transmission problem I just paid Ford to fix my car for $784.00 do to the care just completely stopped while driving and it shut down while driving and wouldn't restart. I have the receipt showing what the problem was suppose to be. Now 3 weeks later while driving the car I noticed it loses speed while driving and sound as if it want to cut off. I have a code popping up as PO3A7. I don't understand when my car was diagnosis this didn't pick up I'm thinking ford have know of the different problems with the engine or transmission and its began to be at the expense of the customers.

ODI #11512733FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact took the vehicle to an independent mechanic who informed her that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact called the dealer and was informed that there were no recalls on the VIN. The independent mechanic then gave the contact a car fax report which showed that the vehicle was taken to Al Packer's White Marsh Ford LLC (9801 Pulaski Hwy, Middle River, MD 21220) where the vehicle was inspected but never serviced for the recall. The manufacturer was notified of the issue and the contact was informed that the recall was closed. No assistance was provided. The vehicle was not repaired. The failure mileage was approximately 74,000.

ODI #11512407POWER TRAIN

We purchased this 2015 Ford Focus SE in July 2020 and took it to Pocaro Ford in Racine, WI to have the transmission checked out and flushed. The car had 70K on it and the transmission was jerking and laggy. They said it was fine and did not need to be fixed. Fast forward two and half years and 20K more and now the transmission clutches need to be replaced with 90K on the transmission. The extended warranty because of the class action suit went for 100K or 7 years. The cars warranty ran out in August 2022 even though we asked to have it repaired in 2020 and were told that it was not an issue and was normal. When we were in parameters for the warranty service, they told us it did not need it even though the transmission jerked and lagged causing issues. Now that we have to pay for it, they say it is a problem. I called FORD customers service and they say there is nothing they can do. FORD is ripping people off and creating a dangerous situation. The car belongs to my 21 year old daughter and I had no idea it was as bad as it was until I moved it a few weeks ago and told her that she should have told me it was that bad. She just thought it was how the car was supposed to drive. FORD won't help with the issue and just states we now have to pay between $2500 and $3000 to get it fixed. The car is available upon inspection and we have the paperwork showing we had the transmission serviced in 2020 becuase we thought it was jerky and a problem.

ODI #11511598POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 105,000.

ODI #11507443POWER TRAIN

My issue is part of the Ford Customer Satisfaction Program 19N08. The Transmission Control Module is defective and I have been waiting for over a year for a replacement part. The part has been on backorder for several years. I have been warned not to drive more than an hour away from my home. Daily, when I or my handicapped wife start driving from a standing stop the transmission judders and shakes the car when going from 10 to 20 MPH. No one can tell me when the part will be available. I am worried about getting into a serious accident if the part suffers further deterioration. I want to take a road trip to visit our grandchildren who live several to many hours away and am prevented from doing so because of the transmission issue.

ODI #11504531POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the gear shift actuators needed to be replaced. The vehicle was repaired; however, the failure had reoccurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the transmission control module and transmission clutch needed to be replaced. The contact was advised to have the repairs completed with a local dealer and that there were two customer satisfaction programs that the vehicle was subjected to. The vehicle was then towed to a local dealer, where the contact was made aware that the Ford Campaign Number: 19N08 (Transmission Clutch) had expired. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 84,373.

ODI #11504580POWER TRAIN,UNKNOWN OR OTHER,ENGINE

I found the ac compressor clutch hub plate in my driveway detached from my vehicle somehow...

ODI #11503702POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond. Additionally, the contact stated that the failure occurred while accelerating from low speed. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,700.

ODI #11501370POWER TRAIN,ENGINE

I literally had this car for about a week heard a puppy sound on the left side now my rpm's rev up car seems to be running extremely rough it shakes and jerks sometimes. I know there are a lot of recalls on the 2015 for transmission power train/engine Just wondering why my car is not one of them

ODI #11500549POWER TRAIN

Help! Previous recall on my 2015 ford focus transmission. Repaired in 2019. The car is having the same problems again with: not shifting, it wont accelerate, car is shuddering when trying to shift. Faulty transmission is alerted on car info system.

ODI #11499939FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the purge valve needed to be replaced; however, the vehicle was then taken to an independent mechanic, where the purge valve was replaced. After the vehicle was repaired, the contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 80,000.

ODI #11499761EQUIPMENT

Bought these from a company called OMAC USA. Installed correctly and about an hour into my trip going about 65 mph down Hwy 54 traveling West one of the racks broke loose and blew off my car. Thank GOD no one was behind me or there could have been casualties!

ODI #11499661UNKNOWN OR OTHER

After getting gas my 2015 ford focus takes several times to start after getting gas & lugs/spitters when taking off. It has also dies at red lights & stop signs, & even while driving a few times, it starts back up but won't go & the more you push gas, the faster it dies. Then, out of the blue, it'll just start running fine again. This happens often & it's very scary & dangerous & costly as well. It also has a problem with something killing the battery even when the car is parked through the night. This may be 2 separate issues, but both are concerning & have stranded me numerous times for hours at a time. And the stalling issue has almost gotten my mother, my baby, and myself killed several times by stalling in traffic.

ODI #11499657ENGINE

Was driving the vehicle and saw that the vehicle was losing coolant change the coolant reservoir and the replaced both of the heater hose, all of a sudden it was still losing coolant but I was always topping it out with coolant. Until the day that it gave out

ODI #11498394POWER TRAIN

The contact's mother owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle shook and hesitated upon the depression of the accelerator pedal, with the check engine warning light intermittently illuminated. The contact had taken the vehicle to a dealer where it was diagnosed with an automatic clutch failure. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.

ODI #11497154UNKNOWN OR OTHER

Smells like gas especially after adding fuel and when idling with either defrost or heat on. Causes head ache, shortness of breath, blurred vision, light headed, and fainting while operating vehicle. I was lucky I fainted while stopped at a red light so the driver in the vehicle next to me assumed i had over dosed called 911 but when he came to see if i had a pulse and to turn my vehicle off he noticed the oder as he was opening the door and i came to so he told 911 operator i was not over dosing.

ODI #11496551POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to respond when shifted to reverse(R). The contact also stated that the transmission was slipping while driving and the vehicle failed to accelerate properly while depressing the accelerator pedal. The vehicle was taken to the local mechanic who replaced the transmission control module (TCM), but the failure persisted. The vehicle was taken to the local mechanic who diagnosed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the clutch had previously been replaced; however, the failure occurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

ODI #11496675UNKNOWN OR OTHER

Ive had this vehicle for almost 3 yrs and I've taken it to the Ford Dealership numerous of times. They have failed to repair ANYTHING that's associated with this particular model. I have been without transportation for a year now. I've had several break-downs that "I" had to come out of my pocket to repair. I really and desperately need help or some kind of reimbursement.

ODI #11496478POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while parking the vehicle in a parking lot, the contact was unable to shift the vehicle into reverse(R). The contact stated that she then shifted the vehicle to drive(D) and was able to front-end park the vehicle and then shift to park(P). When the contact returned and started the vehicle, she could not shift the gear shifter into reverse(R). The contact stated no warning light was illuminated. The contact stated that once she left the parking lot, the vehicle engine would rev as she depressed the accelerator pedal; however, the vehicle failed to properly respond. The contact drove the vehicle to a dealer where it was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The TCM was replaced; however, the contact was told by the dealer that the transmission needed additional work. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

ODI #11496040POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that when she started the vehicle, the clutch intermittently started to shake. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that clutch and the seal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired and there was no warranty. The failure mileage was approximately 56,000.

ODI #11494585POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the "Transmission Not in Park" message was displayed, and the vehicle started to stall. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart, and the "System Fault" message was displayed. The contact stated that after waiting an hour, she was able to restart the vehicle and continued driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle would only restart after waiting for several hours. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

ODI #11494355POWER TRAIN

This is a automatic transmission car. Accelerating from a stop, the car shakes/shudders when the transmission is going through first gear and again in second gear. The shaking/shuddering stops when the car reaches third gear and beyond.

ODI #11493589POWER TRAIN

The vehicle has continuous issues with the TCM. Error lights were presented on the dash. Shortly after the error light presented - the reverse stopped. This is the 3rd time the TCM has been worked on in 2.5 years. Currently, the vehicle is at the dealership waiting on a national back ordered part.

ODI #11493683POWER TRAIN

When I was driving on the highway I received a notification that my transmission was overheating. The car dropped to 40 mph and I had to put on my 4-ways. I managed to get off the next exit where the transmission died.

ODI #11493726ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electric, so that had nothing to do with it not starting. I am glad this did not happen when I was driving, as I have seen other instances of earlier years of the Ford Focus electric with this same issue. In other cases, it came in while the owner was driving, causing all power to the accelerator to stop. It was recently serviced since I just bought it, so I know there shouldn't have been any outlying service to be done. I am calling a tow service in the morning to have it taken to a dealer, so hopefully they can figure out the issue. I just wanted to let others know that this item that has had a recall on earlier years still persists with the 2015 model.

ODI #11493351ELECTRICAL SYSTEM

Ford Focus 2015 w Select Shift. The warranty is in effect for 10 yr 100,000 drivetrain. TCM - AE8Z7Z369F The car began sputtering in the middle of August when pressing on the gas. The car would jump when hitting about 12-15 mph and again at 28-35 mph. At this point the engine light was on I took the car to a local certified auto shop where it was diagnosed that the TCM module was having problems and I would need to take it to a dealership. Late august I took it to the Beacon Healey Ford Dealership to get it fixed and they confirmed it was the TCM and that it could be a few weeks because the part was on backorder. I called every few weeks and it has been the same status since then. Luckily this part and the labor will be covered under warranty but this has left me in a very difficult situation that the dealership or ford are not doing much to help with. I was not offered a loaner/rental car and have been using a relative's car which they will be needing back soon. It has been 3 months and they still do not have a loaner for me or any updates at all on an estimated time for resolution or when the part will at least become available.

ODI #11493266POWER TRAIN

Trying to cross road with traffic. Car sometimes not accelerating. Rpms go up but seems no power to the wheels. Car is shaking when this happens. Not all the time but very frequent

ODI #11493215POWER TRAIN

I had 5 clutches put in it and now with 87,000 miles it stalls when I start it and put it in gear. This happens 4 or 5 times before it will stay running. The transmission shudders and shakes always. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.” I feel it is unsafe to drive. The last time it stalled the engine light came on so I made an appointment to get it checked. I took it to the dealer and he told me it was the high pressure fuel sensor. which he replaced and charged me $419 dollars. The next day it did the same thing, it stalled. So I took it back to the dealer and that is when he told me it was the transmission and that there was a waiting list and that the parts are unavailable. So I asked for a refund on the $419 I just spent and did not rectify the problem. He then told me there would be no refund because the engine light is no longer on. At this point I became upset and raised my voice and said but the problem is not fixed. At this point he asked me to leave. So now I have a broken car, I'm out $419 and don't know if they are going to give me a loaner or even fix the car. I had it to the dealer and he told me there is a recall, however the part is unavailable. He also told me he has 4 cars sitting at the dealer waiting to be fixed. [XXX] Don't recall his name, I believe he is the service manager INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11492532POWER TRAIN,UNKNOWN OR OTHER

Overheating. Car stalling. Jerking of the vehicle while in motion. Pauses in between acceleration.

ODI #11492415POWER TRAIN

Ford dealership allowed someone to trade-in their 2015 Ford Focus. I bought it, 7/2020. 10/2022 the transmission and reverse stopped working. After having the car towed to the dealer, the TCM was the issue and is on back order. No ETA and was notified (surprisingly) I had an extended warranty; 10yrs 150,000 miles - which covers a rental. I had to call the dealership owner with docs to request a loaner. I was notified I could trade it in - but why would I pass this issue onto someone else? Once I got through that I began arbitration. I was notified by Ford manufacturer they’d offer a $1500 cash and keep settlement! I still owe $4k on a while that has 3 yrs left on a transmission warranty that is known to reoccur! Ford is continuing a vicious cycle!

ODI #11491746FUEL SYSTEM, GASOLINE,POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that on various occasions after refueling the vehicle, the vehicle would not immediately restart and required multiple attempts. The contact also stated that when she was able to restart the vehicle soon after refueling, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart; however, the failure was reoccurring. The vehicle was taken to a local dealer where it was diagnosed that the canister purge valve (CPV) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V479000 (Power Train); however, the VIN was not included in either recalls. The vehicle remained at the dealer awaiting repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

ODI #11491805POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 20-30 MPH and depressing the accelerator pedal, the vehicle hesitated to respond and started to shudder. There were no warning lights illuminated. The contact stated that the failure had been reoccurring mostly while driving uphill or while turning. The vehicle was taken to the dealer where the transmission clutch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Customer Satisfaction Program Campaign Number: 19N08 (Transmission Clutch Shudder-Transmission Clutch Warranty Extension) due to the mileage. The failure mileage was approximately 13,000.

ODI #11491564FUEL SYSTEM, GASOLINE,POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while in reverse(R), the vehicle failed to respond and seemed as if the vehicle was in neutral(N). The contact also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal with the check engine warning light illuminated. The contact used a code reader and retrieved a fault code on the transmission. The contact was also informed that there was an extended warranty on the vehicle for the failure. The manufacturer was notified, and the contact was informed that the vehicle was no longer under warranty and was previously serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was approximately 92,000.

ODI #11491300FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated after refueling the vehicle, the vehicle failed to immediately start. The contact stated after several attempts the vehicle restarted. The check engine warning light was illuminated. The contact stated that while her daughter was at a complete stop, the vehicle was making an abnormal pumping sound. Additionally, the vehicle would shudder and would hesitate to respond while depressing the accelerator pedal. The contact also stated that the engine was making abnormal knocking sounds while driving. The contact stated that the vehicle then failed to start and was towed to her residence. The dealer and the manufacturer were notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 65,000.

ODI #11489751POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the dealer previously replaced the TCM; however, the failure recurred while driving at an undisclosed speed, and the transmission failed to shift into the intended gear. Additionally, the vehicle would not accelerate above 20 MPH. The vehicle was taken to the dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.

ODI #11488976POWER TRAIN

I bought this car from Carvana and have only had it for 1 month. The clutch is slipping upon acceleration from a complete stop. It posses a safety hazard especially in busy traffic as it jerks and sputters. Was told by Ford dealer it has a bad clutch Ford dealer informed me my car is no longer under extended Ford warranty on this problem!

ODI #11488818FUEL/PROPULSION SYSTEM

Car stalling out while driving with gas tank under half full. Canister fuel pump bad again after 2 1/2 years of replacements

ODI #11488819POWER TRAIN

Transmission stuttering, stalling while accelerating

ODI #11487038STEERING

A warning saying steering assist failure appeared after which I couldn't turn the wheel more than 10 to 15 ° in either direction. I pulled over on the shoulder and 30 minutes later, the check message had disappeared the steering worked fine.

ODI #11487132POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 67 MPH, the vehicle would no longer accelerate and instead decelerated to 30 MPH. Additionally, the transmission failed to shift as designed. The check engine warning light illuminated and the vehicle was overheating. The contact stated she was almost struck by an oncoming truck but was able to pull over safely and waited until the vehicle cooled down. The vehicle was then driven to the residence. The vehicle was taken to the dealer and the dual clutch was replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed and the mechanic stated that the actuator needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 31,000.

ODI #11486656POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while parking in the driveway, she shifted to park(P) however, the vehicle rolled backward. The contact stated no warning light was illuminated. The contact was able to depress the brake pedal to stop the vehicle and then shifted the vehicle back into park(P). The contact stated that the check engine warning light was illuminated and had remained illuminated for three months. The contact stated that recently while driving 10 MPH, the vehicle stalled without warning. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

ODI #11485959POWER TRAIN

while driving the car stalls and sometimes will not switch gears. have taken it in twice and they do not repair the clutch on the transmission. they only reprogram the car. took it in a couple years ago and they did not replace it. took it in a couple weeks ago and they reprogrammed it again and charged me 170 dollars at d patrick ford in evansville. said it was past the mileage for warranty. niw i am going to have to take it in a third time when they should have fixed it the first time.

ODI #11486076POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

Vehicle will loose power and ac as if the gears are slipping causing a sudden reduced speed. The transmission warnings will also light up stating transmission overheating.

ODI #11484798POWER TRAIN

I was driving on my way home from work when the transmission failed. Car lost all ability to maneuver - no forward or reverse. I was in the middle of an incline when the car stalled, had to roll to the bottom of the hill and call a wrecker. If I had been in high volume traffic, this would have been a death sentence.

ODI #11484198POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light illuminated and the transmission would not operate in reverse. The vehicle was turned off and restarted and the vehicle operated normal. Additionally, while driving at various speeds, the check engine warning light illuminated and the vehicle lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the transmission clutch actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified but no assistance was offered. The failure mileage was 98,000.

ODI #11483975UNKNOWN OR OTHER

Ford Focus 2015 the does not shift to the next gear and I got stuck in the middle of traffic and had to push it to a safe spot in neutral. This car was Part of a Ford Recall buyback program. It has been at Car Max in Norwood Mass for months I was towed 4 times close calls with kids in the car. These cars are still being sold by CarMax mine can’t be fixed I am paying for a death trap

ODI #11483613UNKNOWN OR OTHER

My 2015 Ford Focus power shift didn’t work correctly which caused the transmission to not work correctly and it stopped working and the fuel tank deform and the coolant reservoir doesn’t work good all the time and causes the car to over heat. Many times my safety was at risk with myself alone and with my children because the car would not go sometimes and could cause an accident. I was helped a few times my police officers when I was in the side of the road because the car kept having transmission problems. I took the car to the Ford dealership and they confirmed the problems and about the fuel tank deformation recall. Many time the check engine light would come up on the dash board. The dealership told me the car had to many problems and they could not do anything about it. Which are common problems on 2010-2016 focus models. My car has been at the ford shop for 4 months and they haven’t fixed it yet .

ODI #11483447POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the transmission malfunctioned and the vehicle would not properly accelerate while depressing the accelerator pedal. On several occasions, while depressing the accelerator pedal, the engine revved and the RPM’s increased; however, the vehicle failed to respond. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 129,000.

ODI #11483073STEERING,ENGINE

Start the vehicle, put it in reverse, stop and change gears to drive and the vehicle will not move forward the steering wheel jerks. I have to put the car in park turn off the engine and then power back on and try again.

ODI #11482180VISIBILITY/WIPER

The front windshield wipers will slow after only a few minutes of use, in a heavy or light rain, and eventually come to a stop after about 30 more seconds. This happens every time I use the wipers in the rain. I have had it looked at by a Ford service tech at a dealership on at least 3 occasions, but they claim either that they cannot recreate the problem, or that they are designed to work that way to avoid burning out the wiper motors. Wipers should not be designed to stop working when it is raining, that is just ridiculous. Despite Ford's position that this is all new to them, or that it is how they are designed to work (depending on whom you talk to at Ford), the fact the wipers stop working during rain...heavy, moderate, or light rain...it is a well-known issue across the Ford Focus ST enthusiast community. A simply Google search will uncover many identical reports. When the wipers stop working during a rain, you obviously cannot see clearly ahead. You can turn the wipers off then back on to get them working again, but they stop all the same soon after.

ODI #11482200POWER TRAIN

The transmission of my car has always been jerky and unreliable, sometimes causing the vehicle to shake when driving at high speeds. While driving through the mountains, the transmission continuously got worse, eventually causing me to be unable to put the car in reverse. The car also failed to switch gears adequately while driving on the highway, making it difficult to accelerate and increasing the likelihood of an accident. There were no warning symbols on my dashboard to alert me to what could be the issue. My vehicle has not yet been inspected by a dealership, manufacturer, or independent service center.

ODI #11482016POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 5 MPH from the driveway, the transmission failed to operate as designed. There was an unknown warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure; however, the vehicle was not repaired due to parts not being available. The contact related the failure to Ford Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

ODI #11482047ENGINE,FUEL/PROPULSION SYSTEM

On August 14th at approximately 2 pm my Ford Focus came to a complete stall at the intersection of Seymour Hwy and Brookes Ave in Wichita Falls, Texas. After several failed attempts to restart the vehicle it was pushed into a saver location and towed by Mike's Towing in WF to Quality Lube on Pearlie Drive also in WF. Fuel gauge was sitting at a little over 1/4 tank and panel was reading 78 miles to empty. I ran the VIN and pulled up a recall from 10/22/2018 that Ford neglected to contact me the owner of. The mechanic at Quality Lube would not touch it because of the recall. On August 15th I put gas in and the vehicle started right up, I drove the vehicle from Quality Lube straight to Pruitt Ford (location of purchase) located in Burkburnett, Texas. Left the vehicle and my mother called the next day and explained the problem and dangers improper vacuum through the fuel tank could cause and recall was pulled up. Pruitt Ford failed to run diagnostic to insure their fix actually fixed the issues, stating that they performed the recall and the check engine light was no longer on so they were done on their end. Picked up the vehicle from Pruitt Ford midafternoon on August 18th. August 24th the Check Engine Light came back on, Pruitt Ford was called and stated I would be responsible for $135 to run a diagnostic. I had the code pulled up and it stated P1450 Unable to Bleed Up Fuel Tank Vacuum. Pruitt Ford failed to repair the vehicle to a safe condition. On the 25th the vehicle was taken back to them after being supplied a case number to get the vehicle properly repaired through Ford Motor. CAS-38298302-J2R8C6 This morning I get a call from Pruitt Ford stating that Ford Motor will not honor the recall due to the mileages on the vehicle. This is a 2015 with 65,844 miles on it, there is no mileage limit on a recall and recalls have no expiration date. Ford Motor states it is not a warranty problem therefore the dealership is responsible recall repairs.

ODI #11482120POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

The transmission has been repaired only to have worse problems surface. Overnight, I lost my Reverse and a week later the Drive function stopped working. It placed me in a dangerous situation. I was at a gas station, suddenly no Reverse. I was wedged between cars. I had to push it backwards to give room for the car in front. I took it to Ford and they wanted $3000 for a clutch, they made me pay $210 diagnosis fee at Gene Butman Ford. I was angry. I went to a part store, the part was $245!!! I told Ford this car has been in for recalls with transmission and evaporative system. This is at least the third time for the transmission. It's a 2015, only 115,000 miles on it and it already is a piece of junk. I'm never buying a Ford again. The dealership folk were rude and offered nothing even when I mentioned a recall on the transmission.

ODI #11481427POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle shuddered before operating normally. There were no warning lights illuminated. The contact had taken the vehicle to the dealer for a power train recall on the vehicle. The vehicle was repaired under the recall however, the failure persisted. The contact returned the vehicle to the dealer who diagnosed the vehicle and determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the extended warranty coverage. The approximate failure mileage was 87,415.

ODI #11480819POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while the vehicle was in the driveway, the transmission warning light illuminated. The vehicle was towed to the dealer. The contact related the failure to Ford Technical Service Bulletin 19N08. The vehicle was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

ODI #11478808UNKNOWN OR OTHER,ENGINE

Car will not go in reverse and shakes vigorously when shifting gears. We think it is an issue with the transmission. I called multiple ford dealerships as focuses have known transmission issues with these exact symptoms, but they said they cannot take a look for weeks. They have a policy where they will give rental cars for these transmission issues, but they are pretending they are not sure what the issue is and will not take a look for weeks, leaving me without a car for weeks because ford sold me a defective car.

ODI #11478433POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact towed the vehicle to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

ODI #11478242UNKNOWN OR OTHER

Body control module is bad. Car stalls in the middle of driving and doesn’t start back up for days

ODI #11477383WHEELS

When a transmission recall was corrected I was advised that the lug nuts were warping and needed to be replaced. Substandard lug nuts should be covered by the manufacturer

ODI #11477412POWER TRAIN

Transmission occasionally fails to shift into reverse and has issues properly shifting gears automatically. Gear shifting has been a very minor issue for at least 5 years, only happened once. In the past week, the issues mentioned in first sentence has grown progressively worse starting with minor juttering when gears are shifted higher. Reverse issue has started at the start of this week, and the juttering has gotten worse. Vehicle is available for inspection upon request at this time. Vehicle fails to speed up when acceleration is applied for a good while, engine reving into 4000-5000 rpm range before it corrects itself after 5-10 seconds. Acceleration issues may cause collision issues with drivers following. Lack of reverse leaves vehicle requiring to park in ways it can drive forward or roll back out of the parking spot, making parking more dangerous. This system has been a part of a prior recall. Since the recall was supposedly fixed, the system has not been inspected since. The check engine light illuminates from time to time, mainly when the vehicle can't reverse.

ODI #11477179POWER TRAIN

The contact's son owns a 2015 Ford Focus. The contact stated while her son was driving 65 MPH, the vehicle decelerated to 20 MPH independently. The contact did not know whether there was a warning light illuminated. The contact's son drove to the dealer but the vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer where the gearbox and the transmission clutch were replaced; however, the failure reoccurred. The contact stated that the vehicle was shuddering and jerking significantly while driving. The contact stated that while her son was attempting to reverse, he moved the gear shifter into reverse but the vehicle failed to respond. The vehicle was taken back to the dealer. The vehicle was not repaired. The failure mileage was approximately 80,000.

ODI #11477022POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to respond. The vehicle was taken to the dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer and received a second repair for the failure. The failure recurred after the repair. The dealer was contacted and informed of the failure. The contact was referred to the manufacturer. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The failure mileage was 103,000.

ODI #11476680FUEL/PROPULSION SYSTEM

Car turns off after filling with gas. Does not start properly after refilling tank. If I stop sometimes even in traffic it’ll automatically turn off.

ODI #11476257POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 25 MPH, the vehicle stalled with the check engine warning light illuminated. The contact was able to coast the vehicle to an independent mechanic where a diagnostic test determined a fault within the transmission. The contact then called the dealer where he was informed that there would be a delay in service due to overwhelming service demand. The manufacturer was then notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was unknown.

ODI #11475872UNKNOWN OR OTHER

My sound system in my vehicle, OEM, started making loud crackling noises in my speakers. It comes at no warning at full volume. When I'm driving it may cause me to jump when it happens. I've already caught my self veering to out of control when it happens, because of jumping out of my seat. The only solution I have is to remove the fuse that supplies power to my center console. Now it is completely blank. No radio, backup assist, being able to use my phone through the vehicle to prevent accidents or have a clock for time.

ODI #11474939VEHICLE SPEED CONTROL

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle experienced unintended acceleration with the air bag warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,778.

ODI #11474779POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal with the transmission fault and check engine warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a defective clutch. The contact called the manufacturer and was informed that her vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 153,757.

ODI #11473879UNKNOWN OR OTHER

The car feels like it's skipping when I try to pull out at stop signs and lights. Also does it when I'm driving. Feels like a gear slips or something

ODI #11473018POWER TRAIN

I had my check engine light come on afterwards the car started to hesitate. My car is having issues with shifting through the gears and feels bogged down. I took it to a Ford dealership where they tried for 3 and a half hours to get the light to come on again with no luck. They told me to bring it back if the light comes on again.

ODI #11471898FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 5 MPH, the vehicle stalled. The contact pulled over safely and activated the hazard lights. The contact was unable to restart the vehicle. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the fuel pump was defective. The contact stated that an unknown sensor was reprogrammed. The contact indicated there was more damage to the vehicle from the sensor; however, the dealer was unable to repair the additional damage. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

ODI #11471408POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving 35-40 MPH, the vehicle was hesitating. The contact was able to continue driving and pulled into a gas station however, the vehicle hesitated and started sputtering. There was no warning light illuminated. The contact turned off the vehicle. Upon attempting to restart the vehicle, the vehicle failed to start after several attempts. The contact pushed the vehicle into a parking space with assistance. The vehicle was towed to the contact's residence. The contact replaced the starter however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and the failure was associated to Ford Customer Satisfaction Program Number: 14M02. The contact was informed that the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts would be available within 9-10 months. The failure mileage was approximately 127,000.

ODI #11471116POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving on a highway at a disclosed speed the vehicle started shuddering and shifting then starting hesitating. There were no warning lights illuminated. The contact took the vehicle to the dealer and was diagnosed as the clutch needed to be replaced. The vehicle was repaired. This happen on several occasions The manufacturer was notified of the failure. The mileage was approximately 60,000.

ODI #11470209WHEELS

Cannot change my tires due to swollen lug nuts. Because of this my tires have not been able to be rotated and will need to be replaced because of too much wear. Several mechanics have had difficulty getting them off and on and have said that I need to purchase replacements because Ford lug nuts are notoriously bad. If I were to get a flat tire, I would be stranded.

ODI #11469517POWER TRAIN

While driving the vehicle it begins shuddering and jerking, when parked and shifted into reverse the vehicle did not move, when brake was applied to shift to park, the vehicle lunged forward up and over the curb. This has been a continuous problem, when is the NHSTA going to do their job and make ford recall these vehicles.

ODI #11469286POWER TRAIN

The car intermittently doesn't shift into reverse and struggled to shift from first to second gear and sometimes loses some power when shifting into or while in higher gears. I had it looked into by an independent service center who recommended replacement of 2 clutch actuators which I had done at a cost of $853.17. I didn't drive it for a week after the repairs while on vacation. When I returned, the same issues exist and the engine light is on. I couldn't back out of my driveway and had to drive through my yard to go to work.

ODI #11468980POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 140,000.

ODI #11469048UNKNOWN OR OTHER

-RECALL TITLE: TRANSMISSION CONTROL -UNKNOWN -THE PROBLEM HAS BEEN CONFIRMED BY ARIZONA VEHICLE EMISSIONS --UNKNOWN -THE PROBLEM APPEARED ABOUT 3 YEARS AGO. IF FEELS LIKE SHAKING.

ODI #11468310POWER TRAIN

3rd time the clutch has started to shudder violently during acceleration. 1st clutch replacement was covered under a Ford safety recall in Nov 2019 (58,000 miles), 2nd clutch replacement was paid in cash in April 2021 (76,000 miles), and now I'm looking at paying cash for a 3rd clutch replacement in June 2022 (92,000 miles). Ford has only covered ONE clutch replacement despite the clutch issue happening every 14 months. This is just outside the 12-month "warranty" for the parts & labor, and I'm fed up with having to replace the clutch almost every year.

ODI #11468002UNKNOWN OR OTHER

The CHECK ENGINE light keeps turning off and on, had a diagnostics test done and it came back, "TRANSMISSION FRICTION ELEMENT B STUCK ON", SERVICE INTERVAL LIGHT RESET PROCEDURE" the vehicle is a 2015 Ford Focus it has approximately 67,223 miles on it. we keep it maintained. it has been periodically shaking and jerking while driving and it tends to loose momentum as well. This started about a month ago. I have put in some gas treatments thinking it was bad gas. it gets better for a minute then gets worse. it has progressively gotten worse over the week.

ODI #11467794POWER TRAIN

Transmission shudder when acceleration from a start. Sometimes it hesitates when starting out from a stop.

ODI #11467821FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM’s fell to zero, causing the vehicle to stall. The check engine, ABS, and several other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who diagnosed that the fuel tank was deformed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was then towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was 108,102.

ODI #11467530ELECTRICAL SYSTEM

Radio is making a loud popping noise at random times. It’s easily distracting and could very possibly cause an accident due to the random loudness of the popping.

ODI #11466677UNKNOWN OR OTHER,POWER TRAIN

Esta es la segunda vez que se arruina la caja de la transmisión voy caminando y no agarra velocidad voy en el freeway y no avanza no hace los cambios al tratar de rebasar, aparece una luz roja y marca motor. Hoy apareció una advertencia en el tablero que dice transmisión caliente espere 5 minutos voy en freeway do de me parqueo??? Fui a la agencia y no me han ayudado dijeron que debo dejar el carro por 3 meses.ahi parado con ellos repito es la segunda vez en 2 años y medio que esto pasa

ODI #11466180ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Vehicle stalls & shuts off during use with zero warning, both while in park and while car is running and stopped with foot on brake at a stoplight, and also seems sluggish and straining during active driving as if it wants to stall and shut down. When car stalls, a warning displays (System Start Fault) when attempt is made to restart vehicle and the vehicle WILL NOT restart for anywhere between 45 minutes to 4 hours (so far). The vehicle will then go through varied reactions to attempts to restart when ignition key is turned ... ranging from the dashboard warning of System Start Fault with no success at restart to absolutely NO response of dashboard or other lights/warnings/electrical (completely dead). When this stall/complete shut down occurs, it also becomes locked in whatever gear it was in (Park or Drive) when the stall & immediate shutdown occurs and the gearshift locks in place and you're unable to shift into park or neutral as needed for tow or to move the vehicle off the roadway without the tow driver or other person dismantling the area covering the gearshift to access the hidden pin to shift into neutral to move the vehicle from the roadway. After the first complete shutdown during use occurred, it was taken to a local Ford dealership who was "unable to find the cause" at that time. Since that time, this complete shutdown while in use has occurred another four times within the 3 months following, resulting in either towing the vehicle or waiting 1-4 hours where the vehicle stalls/dies (parking lot, stoplight, etc) until the vehicle decides to restart. I have become terrified of driving this only means of transportation as I don't know when or where this vehicle is going to shut down without warning and fear I will be struck and killed by another vehicle or someone else killed when it shuts down again on the active roadway.

ODI #11465940POWER TRAIN

The transmission went out and will not go in reverse. Thank goodness my daughter made it her friends from where we had it towed to bulldog transmission. The car is not drivable. It has 116000 mileage. The car did have a louder engine noise that other cars I’ve driven. The car was fine for several weeks, we bought it used. The car had a hard time getting up the neighborhood hill then died in the friends driveway.

ODI #11465001AIR BAGSCRASH1 INJURY

This car was involved in an accident recently. Car was totaled in the accident. Car hydroplaned during rain and hit another car on interstate. Air bags FAILED to deploy during accident. Car is available for inspection if needed. This could have been a fatal crash without air bag deployment. Car is currently being inspected by insurance company. Police were at the accident scene. There were no warning lamps, messages or other symptoms that anything was wrong with air bags. There are no current recalls for air bags according to Ford manufacturer. Ford manufacturer was contacted regarding issue and they stated that they won't do anything about it, they won't look at car or investigate, only to follow up with our insurance company.

ODI #11464860UNKNOWN OR OTHER

1.) After getting gas the car wouldn’t start. It took several attempts over half an hour to get it to start. This happened a couple of of times before the next incident. 2.) While driving on I-35 at 70 mph the car stopped accelerating, like it were in neutral, the dashboard warning message said “VEHICLE NOT IN PARK”. Lights, radio, etc. continued to work at full power,. The car never started again, but gave faint sounds of attempting to turn over. This is dangerous because I and my fellow drivers doing 70+ mph on a popular hwy weren’t expecting a car to just suddenly stop without warning. Towed to Grand Prairie Ford. Told it’s likely a transmission recall issue. They have 3 other 2015 Ford Focus in their service lot with the same issue. Those cars have been waiting for 2 & 3 weeks since diagnosis and parts are still not available.

ODI #11464896POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

I had a ford certified tech work on my Ford Focus and after my recalls were supposedly repaired my car is doing worse than ever, if I stop on a hill I will sometimes roll backwards due to apparent engagement issue, and after a new tcm to fix that my car now displays “transmission overheating stop safely” after a few miles on the highway. it shifts really rough and I haven’t ran the risk of stopping on a hill. Not what I would expect coming from a family who has over 100 years put into working at ford motor company.

ODI #11464331POWER TRAIN,VEHICLE SPEED CONTROL

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle started to decelerate without warning. After stopping and restarting the vehicle, the vehicle regained normal functionality. The contact stated that the failure recurred while attempting to accelerate from a stop light. The vehicle was towed to the local dealer who diagnosed that the transmission shift lever failed causing the clutch to fail. The contact was informed that the shift lever and clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 101,000.

ODI #11464209POWER TRAIN

My car is not currently drivable. It has stalled on the freeway which is unsafe. I had to drive it to a dealership with my car stoppable multiple times. I’ve had it at a Ford dealership and they are unwilling to pay for the clutch. The clutch had an extended warranty through Ford and I ran out of the extended warranty by 20K due to being able to take it in sooner due to it being my only car and the pandemic. I feel that this is on Ford due to it being a safety concern and not being drivable. They had an extended warranty because the clutch on these specific models has been faulty and I already had it replaced 5 years ago. I feel I should be compensated at least for the clutch and they are refusing.

ODI #11463990POWER TRAIN

When taking off from a stopped position, such as stop sign or light, car stutters/stalled like jumping. It only does this in first gear, once it has shifted into second it continues to shift fine. However, once back in first gear it does it again. I fear that it will stall completely in first or power way down as I’m pulling into traffic, very likely causing a collision. This is a continual/daily occurrence. The date I specified for date of incident is just a general idea of when this started.

ODI #11463052POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle, the vehicle failed to shift into gear as needed. The vehicle then stalled with the check engine warning light illuminated. The vehicle was diagnosed with transmission failure by several independent mechanics. The vehicle was taken to the dealer and diagnosed the vehicle with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90, 000.

ODI #11462782POWER TRAIN

Transmission slips jerks shakes when trying to take off. It will not pick up speed until it's in third gear,. This car is not a manual it's an automatic transmission. It was taken to a Ford dealer and we were charged money and told that it was fixed. This Is a 78-year-old womans car. She was unaware that the vehicle had an issue. The car only has 62,000 miles on it and is a 2015. And it also has a warning light that comes on when you drive with the AC on or on hot days or if you drive longer than a few miles a warning light comes on and tells you to pull over and that the car is overheating. Both of these items I'm listing are very dangerous especially when getting on an interstate or pulling out in traffic. I don't know if it's an electrical issue with the overheating light coming on but the radio has also stopped working. The transmission definitely has a safety issue. I'm afraid of driving very far because of these two issues.

ODI #11461939UNKNOWN OR OTHER

Violent shaking, not starting , feels like it’s switching gears while driving. Was told may be clutch b actuator motor , started as soon as purchased car and has worsened. Rpm randomly revving

ODI #11461788FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle failed to operate as designed with the fuel tank half empty. The vehicle was taken to a dealer and diagnosed with a defective canister purge valve and provided an estimate. The contact was also informed that her vehicle had been serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and that she no longer qualified for a free repair under the recall. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

ODI #11461095ENGINE,FUEL/PROPULSION SYSTEM

after fueling the 2015 ford focus.Car is very hard to start and when it does start engine runs rough spits and sputters.Check engine light is on had diagnostic done, code was evap problem. was told problem was canister purge valve. no recall that i know of on this issue. this is very concerning because my wife drives this car hauls our grand kid and very elderly mother this should be a recall. THIS IS ALSO A VERY SERIOUS SAFTY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you.This is not the first time this has happened. fifth to sixth times. ford needs to man up on this issue.

ODI #11460633FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the vehicle would inadvertently lose motive power. On several occasions, the vehicle would not immediately restart. Additionally, while idling the RPM would erroneously increase; and after refueling, the vehicle would occasionally not restart. The vehicle was taken to the local dealer who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

ODI #11459915FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The contact stated that an unknown dealer was notified of the failure and informed his daughter that vehicle was included in an unknown recall. The contact’s daughter was informed by the dealer that parts for the recall were on back order and she was advised to leave the vehicle in their possession however, the driver declined. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 88,000.

ODI #11459201ENGINE,FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact shifted into neutral and restarted the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the evaporator system had failed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The approximate failure mileage was 35,000.

ODI #11458920POWER TRAIN

Car studdering and shuts off. Transmission seems to get hot and causes car to shut down. After a few minutes can restart car and go again. This seems to happen more if the car stops and goes alot.

ODI #11457790STEERING

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering rack failure. The mechanic informed the contact that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

ODI #11457382ELECTRICAL SYSTEM,STRUCTURE

I was driving down the highway and my door locking latch and cable failed. The door came open going 75 MPH.The defective dealership part I found out is the subject of recalls on other Ford Focus year models but my model was left off the recall. This is a huge safety concern as my door is unable to lock at all times including highway driving.

ODI #11457320POWER TRAIN

The contact owns a 2015 Ford Focus. The contact received notification of Customer Satisfaction Program Number: 19N08 (Transmission Clutch Warranty Extension). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle was not able to reverse. The check engine warning light and transmission failure warning message were displayed. The vehicle was taken to the dealer, but the dealer informed the contact that there was no recall associated with the VIN and she had to pay out-of-pocket for the repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

ODI #11457160UNKNOWN OR OTHER,ELECTRICAL SYSTEM

1. Fluctuating fuel gage. 2. Car stopped while driving on highway multiple times. 3. Rough Idle and hard to start. DTC code P1450 is displayed. I went to the Ford dealership for 18S32 Recall and I was charged over $ 400 for recall to be performed. I did show them the Safety Recall Notice-18S32. There was not a crash but I went from Middle lane on GSP to right most lane and a nice lady slowed down to let me pull over to the shoulder. This could have been an accident. How can Ford dealership refuse to perform this recall and charge customers over $ 400? I will have to scan and upload the bill tomorrow.

ODI #11455970FUEL/PROPULSION SYSTEM

I received a P1450 Code on my Ford Focus ST Accompanied with a CEL, after researching there seems to be a issue with the purge valve and not displaying gas levels correctly. It is available for inspection, I am concerned regarding this issue because I want my fuel levels to display correctly, and if I stall on the road I want to be able to reactivate my car without any issues. The issue is reported on a engine code recording device. There was a Check Engine Light.

ODI #11455471POWER TRAIN,UNKNOWN OR OTHER

When moving forward from a stopped position, the front tires shake/stutter which requires you to let up on the accelerator and move forward at a lesser speed to stop the shaking/stuttering. Also while the engine is warming up, the transmission is slow in changing gears, and in some cases it doesn't feel as if they change at all.

ODI #11454608POWER TRAIN

The transmission control module was the first to be replaced when the car began to shudder upon acceleration from a complete stop. Took to Ford Dealership where it was replaced under recall warranty. In 2020, was driving on highway and merged to an exit when at a red light then green car would not move forward. Car was turned off and on and nothing. Was stuck in the middle of an exit ramp for about an hour until I messed with the clutch and made a popping noise and began to move. Took to Ford dealership and the power train clutch was also replaced. Notified that there was a recall on that part again. Thought problem was fixed, car began to shudder again. It is 2022, the shuddering is really bad again. Took to ford dealership once again, car no longer falls under warranty because of mileage (I am just over 100,000 miles) and it is the dual powershift clutch again (the same one on recall) just almost two years later and they want almost $3000 to replace.

ODI #11454715STRUCTURE,LATCHES/LOCKS/LINKAGES

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 10 MPH, the key fob was inadvertently touched and the rear lift gate erroneously opened. The contact indicated that the fob was not pressed twice as needed to open the hatch. The cause of the failure was not determined. The manufacturer and local dealer were notified and the contact was informed that the vehicle was not included in the NHTSA campaign number 16V698000 (Latches/Locks/Linkages, Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 15,000.

ODI #11453715POWER TRAIN

My vehicle is having issues regarding the clutch and transmission module. This issue has been going on every since I bought my vehicle new in 2015. The last time they fixed the issue (free) was in May of 2020. When I went to the dealership where I bought my car and where they have replaced this issue, I was told that they will have to charge me to diagnose the problem. I told them that they never charged me before and the issue it’s having is the same so why today are you charging me? They said that it’s because it could be the clutch issue that’s not covered. However they have fixed the clutch issue before in which that time was May 2029. The for recall for my vehicle is 18V169000 to be fixed up to 150,000 miles my vehicle has 102,000 miles. Another recall that I looked up is 18S07 which is regarding the clutch. Website https://www.cars.com/research/ford-focus-2015/recalls/ So why will they not fix my car when both recall # say they will be fixed at no charge to me.

ODI #11453246FUEL/PROPULSION SYSTEM

My car‘s check engine light came on, then the whole car suddenly shut off while I was driving down the highway. After getting it restarted, I filled it with gas and after beginning to drive it, the car shut off again. I have run a code on the check engine light and it stated that the EVAP hose needed to be replaced. I called the dealership and they said that it was likely the CVP as this caused the same issue and multiple vehicles were having to have them replaced.

ODI #11453269WHEELS

Two part lug nuts experience swelling over time and make removal of the lugs very difficult and may result in the lugs not being adequately tight when the wheel is put back on. The dealer confirmed that this is a known problem and when they repair this issue, they use an after market lug that is not a two part lug, and therefore doesn't have the swelling issue. I was not aware of this problem till my most recent annual inspection and when I expressed surprise, the dealer mechanic stated that even though Ford is well aware of this issue, Ford will not cover this item and its the owner's problem.

ODI #11453136STEERING

My vehicle began making loud rubbing noises when turning and then in addition, progressed to having trouble steering. I took it to a shop that advised me that I needed a new rack and pinion steering system. I took the vehicle home and when I went to get return to the garage to have it replaced, the car would not turn at all except with extreme force; I had to have it towed. I had to pay for an entire new rack and pinion steering (and labor) and for the front end to be aligned after. I checked and even though there are numerous complaints, there is no recall.

ODI #11452703POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while her son was driving approximately 20 MPH and depressing on the accelerator pedal, the vehicle started to shudder. The contact stated no warning light was illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission clutch assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact became aware that the vehicle was serviced under NHTSA Campaign Number: 18V169000 (Power Train) in 2019 under the previous owner. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

ODI #11451278POWER TRAIN

While returning from vacation, my transmission failed with only a displayed message that the transmission was hot and to stop for 5 minutes. I immediately pulled off the highway and parked the car for 15 minutes. The message cleared and I proceeded to drive about another 15 miles and the car lost power to the transmission while in traffic on the interstate. I had to make a lane change and pull off the road. Fortunately I was close to a vehicle repair facility so I drifted to the facility. They immediately evaluated the problem and I was told the transmission had completely failed, which apparently is an issue that Ford was aware of during manufacture. This failure could have caused a crash because I had to switch lanes with perfect timing to prevent an accident. The repair facility contacted a Ford Technician about a mile away who came and tested/evaluated the transmission and confirmed that it had a total failure. From the first warning message until the complete failure was within a ten minute period after allowing the first warning message to clear from the 15 minute cooling period. I am still waiting on parts and repair bills as of 02/09/2022. They will be forwarded as received. This will be the 3rd transmission installed on this vehicle.

ODI #11449709STEERING

I was driving home from work when I got a "steering fault" notification, followed by very limited control over my vehicle's steering system. I was going between 55-65 miles, as I was on an expressway, and came very close to colliding with other vehicles on multiple occasions. I was able to make it home and then when I went to drive it to the shop for repairs, I received the "steering loss" notification and I could no longer move my vehicle. There are quite a few noted complaints about Ford's power steering assist failing with the Focus and many other models.

ODI #11449101ENGINE,FUEL/PROPULSION SYSTEM

Vehicle looses all power while driving on freeway. Gas guage inaccurate, after filling gas and driving 150 miles it is out of gas without warning and will loose power under any operating condition. This has happened numerous times.

ODI #11448493STEERING

I started to notice a rubbing sound when I would turn the steering wheel. I also noticed when I turned the wheel to the right, there was a slight hesitating resistance. A week later, I was going down the highway about 70 mph, when a warning message popped up “power steering fault”. At that moment, the steering completely lost power and it was difficult to steer. Going at that speed on a busy highway was very dangerous. Without any power steering, in heavy traffic, I had to manually steer my way from the speed lane to the right outer lane to take the exit. I had to cancel mission, turn around and go back home, hoping to get back safely. I was put at risk and so were other folks on the road, that day. I haven't taken my car for repair yet.

ODI #11446656STEERING

The contact owns a 2015 Ford Focus. Four years ago, the contact stated that while driving at 40 MPH, excessive force was needed to steer his vehicle without warning. The vehicle was taken to a dealer and the rack and pinion were replaced. Recently, the contact stated that while driving at various speeds, an abnormal creaking noise would emit from the power steering without warning. The vehicle was towed to Woody Sander Ford (235 W Mitchell Ave, Cincinnati, OH 45232) and he was informed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle; the contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 38,000.

ODI #11446111POWER TRAIN,FUEL/PROPULSION SYSTEM

Check engine light went on 2 minutes later a notification came on dash saying transmission hot safety pull over for 5 mins. Sat there for an hour scared to drive it cause I didn't want to make worse. When I went to drive home it struggles shifting into 1st and not even 3 mins after it shakes into 2nd gear it notifies me that transmission is hot to pull over. I will not drive it afraid it could catch fire and won't shift Car in a shopping plaza waiting to tow to house. Called 2 shops in Canton Ohio and they both said not a shop in town would touch the dual clutch transmission to take it to ford.

ODI #11445493STEERING

The contact owns a 2015 Ford Focus. The contact stated that while starting the vehicle, the power steering assist failed, and the steering wheel locked up. The vehicle was towed to the dealer and diagnosed with electric power steering module failure. The electric power steering module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

ODI #11444666ENGINE,FUEL/PROPULSION SYSTEM

My 2015 ford focus has continually stopped in traffic causing a safety risk to other drivers and myself. I've taken it in for recalls and repairs but the problem still exists. The front rail hp switch was replaced and the hp fuel pump was replaced too. I'm afraid for people and my life. I have googled the problem and I see thousands of people have the same problem and can't get it fixed without dumping thousands of dollars into it. This has gone too far. I need help. Please. I'm old and not rich.

ODI #11443747POWER TRAIN

CLUTCH ASSEMBLY part of Ford recall. This vehicle had CLUTCH ASSEMBLY recall repair in 2017, 2018, 2019. I purchhased in Jan 2019 & NO info regarding ongoing SAFETY issue of this CLUTH ASSEMBLY failure was ever disclosed to me by dealership, King's Ford Cincinnati, Ohio! I now am told it needs the 4TH repacement of CLUTCH ASSEMBLY @ the cost to me of over $1800.00!. This is a total failure on Ford Company & the dealership that sold me this car without disclosure! I am on a fixed income, senior citizen with an active life to live and should not have to endure the cost or more importantly the SAFETY ISSUE on this vehicle.

ODI #11443505POWER TRAIN

We have brought the vehicle in twice to the dealership, once at 30k miles and another at 64k miles for a clutch replacement in the automatic transmission due to shuddering. It is now at 88k miles and the clutch is shuddering again. Ford reuses to fix the problem even though this is the third instance of this issue occuring. This shuddering makes merging unsafe as the vehicle hesitates and the car jerks back and forth. It extreme cases, it causes motion sickness to the passengers. Shuddering takes place up to third gear which does not help the driver concentrate and negotiate traffic if the car is shaking or jerking back and forth. There is a constant fear that the vehicle will just fail in the middle of traffic and we will be stranded. No illuminated lamps on the dash board to indicate a potential code. As stated before this vehicle has been brought to Ford twice already and the part they replaced keeps failing at roughly every 30k miles. We have tried to work with Ford to have them fix the problem but instead of replacing the faulty part they now want to charge us $2500 dollars. Why does the transmission seem to fail at every 30k miles? The dealership does not return our calls: we have called roughly 10 times and left messages. When calling Ford directly they state we have to bring it to the dealership, the same dealership which does not return our calls. Having a component in the transmission that makes it unsafe to drive is unacceptable. What makes it even more unacceptable is the fact that Ford has replaced this part 2 times already and it is failing again just 30k miles later, but now it somehow is not covered under the part warranty.

ODI #11442898FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle the engine would stall while idling causing the driver to restart the engine while in traffic. The vehicle was then taken to the local dealer who performed a reprogramming of the powertrain control module under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). Approximately one week later the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed that the canister purge valve was faulty and needed to be replaced. The contact was told that the repair cost was not covered under the recall although the failure and the failure part was listed in the recall that was previously serviced the week before. The manufacturer was then contacted regarding the failure but no assistance was provided. The failure mileage was 92,800.

ODI #11441969UNKNOWN OR OTHER

I financed this car with Wii Auto in Arizona , I have had work done multiple times trying to fix the problem and nothing Wii auto mechanic or Ford dealership can figure out the problem. Every time I get my car out the shop and spending all this money “to fix the problem” my car does the same thing. My car will shut off while I’m driving because it thinks it’s over heating. I’ve had my battery replaced, fuel pumps/modules replaced, coolant tank replaced, everything they can thing of. I haven’t drove my car in months and I’m still making payments because when I try and talk to the dealership they basically say oh well, the car in my eyes was sold to me as a lemon my car has been in the shop more times than I can think. I have all the paperwork and I feel so helpless because every time I try and talk to Wii Auto they just brush me off like it’s not a major problem. I almost lost my life in this car because it shut off while I was driving in the freeway. I’ve even gotten loaner cars from this dealership when they were “working on my car” and they’ve done the same things like shut off on me or even almost cost me my life because the back tires were literally coming off the car. I’m in need of help. I’m tired of making payments on a car I haven’t even got to drive. I had to literally go and financed a whole Different car from a different dealership because Wii Auto won’t help.

ODI #11441179POWER TRAIN

I have read multiple reports on ford focus from 2012 and newer having the same issue as me. I was driving one day and the car started to rev, shake and drastically slowed down then the check engine light came on as I was almost rear ended. I took an obd reader and got code P07A5 came back to transmission friction element B stuck on. I Have found I’m not the only one with this issue I feel ford should be responsible to fix this problem before someone gets hurt or killed from the car just at random not wanting to go and shake violently. My car only has 89,000 miles for a 2015 it shouldn’t be having this kind of problem already.

ODI #11439914POWER TRAIN

The contact owns a 2015 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that while driving at 55 MPH, the "Brake fluid level low" warning message was illuminated. The vehicle was taken to an independent mechanic and diagnosed with transmission control module failure. The mechanic informed the contact to take the vehicle to a dealer for repair. The vehicle was towed to the dealer, but the dealer informed the contact that it would be 2–3 days before the vehicle could be diagnosed. The vehicle was not repaired and was towed to the contact's residence. The contact also contacted another dealer, Dick Smith Ford (9505 E State Route 350, Raytown, MO 64133). The dealer informed the contact that the transmission control module was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,900.

ODI #11439343POWER TRAIN

Loss of power to transmission, extended warranty not honored on repair

ODI #11438840POWER TRAIN

A message keeps coming up on my car saying that the Transmission is over heating and my car is will stall out and stop driving

ODI #11438899POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35-45 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving uphill and while driving at slower speeds. The contact stated that the vehicle would also hesitate to respond when accelerating from a complete stop. The contact stated he received an unknown recall notification from the manufacturer for transmission control module failure however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 52,000. Parts distribution disconnect

ODI #11436517POWER TRAIN

Transmission stopped working after overheating of engine. Clutch stopped working as well.

ODI #11435539UNKNOWN OR OTHER

The door latch on my driver side rear door just stopped working and it won’t shut at all.

ODI #11434760UNKNOWN OR OTHER

The contact owns a 2015 Ford Focus. The contact stated that she had discovered that her vehicle had been placed under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact took the vehicle to a dealer; however, upon return of the vehicle, the contact stated that the vehicle stalled while driving home at 35 MPH. The contact stated that the check engine warning light had illuminated the instrument panel and that the vehicle eventually restarted after multiple attempts. The dealer was notified of the failure and an appointment was made to have the vehicle serviced. The failure persisted and the contact had the vehicle towed to the dealer. Once the vehicle was back in the possession of the dealer, they informed her that due to the size of the fuel tank, they could not repair the vehicle. The contact was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 66,844.

ODI #11434074BACK OVER PREVENTION

The contact owns a 2015 Ford Focus. The contact stated while reversing out of her driveway, the “Contact Dealership” appeared on the rearview camera of the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 77,000.

ODI #11433276STEERING

The steering assist on on our 2015 Ford Focus failed at 35,000 miles as I was backing out of the driveway. The steering fault was indicated on the dashboard and the car became very difficult to steer. Had I been driving on the street or expressway this very well could have resulted in a serious or even fatal accident. I checked with the dealer to see if a Ford safety recall had been issued. There was no safety recall on this year Focus. Sure seems like Ford should issue a safety recall regarding this issue since there is one for the 2014 Ford Focus and other Ford cars. It is the same steering assist unit. The car was undrivable, of course, and the local authorized Ford dealer charged me $2,470 to replace the steering gear. It was in the shop for more than a week. My wife and I are retired on a fixed income and an unexpected $2,470 expense is devastating to us. We bought this car hoping to keep it forever and save money along the way. After dealing with the defective transmission, sync that doesn't, radio and brake repairs we see now this was a big mistake. My grandfather built Model Ts in Detroit and both of my parents were Ford employees in Dearborn their entire adult life. We have always been a Ford family. I will never buy another Ford.

ODI #11432924POWER TRAIN,UNKNOWN OR OTHER

While driving to work, my transmission started to slip. On the freeway, if I pressed the gas pedal, my car would NOT go faster. Instead, my engine would rev to almost redline and my car would continue to coast, but loose momentum. Once the transmission downshifted to a lower gear, then the transmission would begin to work. Once I got into the City, I almost rear ended someone when the transmission surged. I was pushing the gas through an intersection, and suddenly my car lurched forward, the tires squealed, etc. I had to slam on my brakes to avoid slamming into the car in front of me.

ODI #11432383ELECTRICAL SYSTEM

My car shut off randomly in the middle of lane and on the highway too. My car show "system fault". Didn't start until I put a new battery. The next day it happened again it show again "system fault". So I change a wire sensor that connects to the battery. It work then while you are driving it stop or when you are parked too. I really don't want to drive I'm afraid I get into a accident while on the road.

ODI #11431756UNKNOWN OR OTHER

The vehicle is slow to move when put into gear, (or from a stopped position on the road), and then suddenly lurches forward. This has been reported to several FORD car care centers but they do nothing about it and expect the driver to "adapt" to the way the car handles. This can cause an accident when making a turn from a stop because there is no acceptable predictability of it happening.

ODI #11431199POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while accelerating from a traffic light, the clutch failed to operate as designed. The contact was unaware if any warning lights were illuminated. The contact stated she heard an abnormal noise. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but continued to experience failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.

ODI #11430784UNKNOWN OR OTHER

RPM jumps when pedal is not pushed. Car has issues going into reverse. TCM issues.

ODI #11430236FUEL/PROPULSION SYSTEM

The engine on the car stalled shortly after the vehicle purchase from a local dealer (within less than two weeks), The dealer claimed that he never had a such issue, I had to get the car towed to a local Ford dealership then they found out the issue was the purge valve sticking causing negative pressure in the gas tank, so they ended up replacing the purge valve and updated the PCM which should have been addressed by the Safety Recall 18S32 & Safety Recall 19S22. What makes me confused is that when I did VIN lookup , my car was not affected, however the issue I had seems to be the exact match of those two recalls I mentioned. I nearly paid $800 after tax and this seems quite upsetting after I found out Ford had to recall nearly 1.5M cars for the same issues which excluded my vehicle. Is there anyway appeal this issue? I highly believe that Ford is responsible for those two issues I had to pay for. I attached the dealer invoice that explained what they did to fix the car.

ODI #11429550POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated the vehicle failed to accelerate over 25 MPH. The vehicle was jerking while shifting gears. The vehicle overheated and shut down however, the vehicle was restarted. The check engine warning light was illuminated. The transmission warning message was displayed. The vehicle was taken to the local dealer on several occasions and diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 72,664.

ODI #11425943POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered without warning. The contact then received notification of NHTSA campaign number: 18V169000 (Power train). The vehicle was taken to a local dealer where the recall was serviced, and the clutch was replaced. The vehicle was repaired however, the failure recurred a year later. The contact then took the vehicle back to the dealer where it was diagnosed with the clutch needing to be replaced. The manufacturer had been informed of the failure and informed the contact that they could not assist due to the warranty being expired. The failure mileage was approximately 82,000.

ODI #11423427UNKNOWN OR OTHERCRASH1 INJURY

I hit a deer, lost control of my vehicle and rolled it twice. None of my air bags deployed and my 911 assist never dialed 911.

ODI #11423155FUEL SYSTEM, GASOLINE

Faulty cannister purge valve causing rough idle, stalling. Code P1450. Dealership has "fulfilled" recall requirement by re-flashing the ECU, without our knowledge or permission. Now that part is actually failing, they will not fix under the recall. This is a KNOWN problem and they try to "fix" is for free while its still working so they can make money off it later.

ODI #11422947POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light had been illuminating from the time the vehicle was purchased. The vehicle was taken to the dealer, where no issue was found. The contact also stated that the vehicle failed to reverse when the gear shifter was shifted into reverse. There were several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 11,000.

ODI #11422585STEERING

The contact owns a 2015 Ford Focus. The contact stated while driving 55 MPH, the steering box started making a grinding sound. The vehicle became difficult to steer. There were no warning lights illuminated. The contact stated he was able to drive the vehicle to the dealer and it was diagnosed with the steering box needing to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was 72,254.

ODI #11421943STEERING

- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens

ODI #11421971POWER TRAIN,ENGINE

The contact owns a 2015 Ford Focus. The contact stated while driving 55 mph, the check engine warning light was illuminated and the RPM started to rise. The contact also stated it the vehicle was rough when shifting gears. The contact was able to drive to his residence. The contact called a local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

ODI #11421456POWER TRAIN

Car shifts bad then makes noise and light comes on for engine so park car shut it off wait a few mins and crank again but it won't go still

ODI #11420792POWER TRAIN

Code error P07A3 Transmission FORK A, car is jerking and gears 3 and 4 are getting stuck!

ODI #11420652POWER TRAIN

on multiple occasions, the transmission will shudder. this shudder occurs between 1st and 2nd and/or 2nd and 3rd gears. a few times, while driving in the snow, after some tire spinning or sliding, the transmission either slipped from a high gear or froze while driving on the highway at highway speeds. i have been told by Ford and the dealer that the clutch system has already been replaced under the recall and i would now need to pay for repair. along with the clutch recall, there was also a recall on the software component, and i don't believe that has been replaced. there are no warning lamps or messages with this malfunction

ODI #11419926FUEL SYSTEM, GASOLINE,POWER TRAIN

Upon entering Interstate highway 66, my car started jerking and the RPM gage was fluctuating and loosing power. A tractor trailer swerved and blew the horn. My car shut off on me in the right lane. I was able to restart and drive toward the shoulder and a warning light states “Transmission Overheating Stop Safely”. I took it to my certified mechanic and it read code P0460. When he lift the car, the gas tank is sunk in. Back in summer 2019 there was a recall on the “purge valve” and we notified them in 2020 that the car stared jerking and acting like it wanted to shut off. Again the code #P0460 same part and they said the warranty on the valve expired they can not reopen the recall. Now my gas tank is caved in and the car is stalling out on the highway getting worse. Ford Motor company keeps brushing us off and not concerned about the safety of their vehicle.

ODI #11419672STRUCTURE

weld came loose from frame.

ODI #11418751POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered however, the vehicle never lost motive power. The contact also stated that water was leaking from the bottom of the vehicle. The contact had the vehicle serviced under NHTSA campaign number: 18V169000 (Power Train) prior to the failure. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The dealer updated the engine module to keep up with the rpm's however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.

ODI #11417901POWER TRAIN

While driving in traffic, car started lurching, speed slowing down check engine light came on doing about 20 miles, barely made it to my home. Went from about 30 miles speed to barely 20. No warning, just started lurching and shuddering. Was on recall for clutch work was done on Sept 19, 2020.

ODI #11417399VEHICLE SPEED CONTROL,SERVICE BRAKES

There have been several instances, while driving highway speed limits and when braking, the car accelerates for a few seconds before the vehicle brakes and slows down. This can be very dangerous especially if traffic stops unexpectedly. I have a couple close calls. There weren't any warning lamps given and I have not taken it in to dealership to examine. I have not inquired with dealership mechanic if this was an occurrence they have encountered.

ODI #11416325POWER TRAINCRASH1 INJURY

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE SLIPPED OUT OF GEAR WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND STRIKING ANOTHER VEHICLE. THE PERSON WHO WAS STRUCK WAS THE ONLY INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A STORAGE FACILITY WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

ODI #11415968ENGINE,FUEL/PROPULSION SYSTEM

MY CAR HAS A CHECK ENGINE LIGHT WITH CODE P1450. THIS PROBLEM OCCURRED IN 2019 AND WAS ADDRESSED BY REPROGRAMMING THE PCM. IN 2021 I GOT THE SAME CODE AND NOW THE PURGE VALVE IS STUCK OPEN. I NOTICED THAT AFTER ADDING FUEL THE CAR HAD TROUBLE STARTING UP UNTIL I GAVE IT A LITTLE EXTRA GAS. I WAS ADVISED NOT TO DRIVE THE VEHICLE AS IT MAY STALL, SUDDENLY GO INTO LIMP MODE, OR THE FUEL TANK MAY COLLAPSE. I WOULD LIKE TO NOTE THAT ALL OTHER FOCUSES OF THIS GENERATION HAVE RECEIVED A RECALL ON THE PURGE VALVE, BUT EXCLUDING MY ENGINE THE 1.0. A LOT OF DIGGING INTO FORUMS HAS SHOWN ME THAT MANY 1.0 OWNERS HAVE HAD THIS PROBLEM WITH THEIR FOCUS. QUITE SHADY TO RECALL ONLY SOME OF THE FOCUSES WHEN IT SEEMS THAT IT'S A COMMON PROBLEM WITH ALL ENGINE VARIATIONS.

ODI #11415554FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FORWARD FROM BEING STATIONARY, THE VEHICLE HESITATED AND THEN ACCELERATED INADVERTENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

ODI #11415159FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED AND SHUDDERED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT AFTER PICKING UP THE VEHICLE, THE FAILURE RETURNED. THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE CANISTER PURGE VALVE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED HER A TRADE FOR THE VEHICLE WHICH SHE DECLINED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,040.

ODI #11414890FUEL/PROPULSION SYSTEM

ENGINE STALLS WHILE DRIVING IT AND WON'T START BACK WITHOUT WARNING IT USE AFTER PUTTING GAS IN IT I SEEN WHERE THEY ARE RECALL 2012-2018 FORD FOCUS CPV BUT WHEN I PUT THE VIN IN IT DOESN'T SHOW UP BUT MY IS DOIN THE SAME THING

ODI #11414954POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED TO UPSHIFT AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513)275-1048) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

ODI #11413832POWER TRAIN

THE CAR WAS PARKED AND IT REFUSED TO GO IN REVERSE OR IN DRIVE.

ODI #11413203FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT'S SON WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS FUEL TANK FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 59,969.

ODI #11412856UNKNOWN OR OTHER

MY CAR IS STALLING WHILE IN MOTION AND AT A IDLE. IT WILL STALL AFTER SITTING IDLE FOR ABOUT 15 MINUTES. I HAVE BROUGHT IT TO A FORD SERVICE CENTER AND THEY REFUSED TO FIX THE RECALL BECAUSE THE DIAGNOSTIC MACHINE DID NOT SHOW A CODE WHEN THE CAR WAS HOOKED UP TO THE MACHINE.

ODI #11406271UNKNOWN OR OTHER

TRANSMISSION HE RUNS WELL IN FIRST AND SECOND PERFECTLY AND IN THIRD SKATES

ODI #11406077POWER TRAIN

MY 2015 FORD FOCUS STARTED SHUDDERING IN ITS SHIFTING ABOUT A A YEAR AFTER I GOT THE CAR USED IN 2018, IT'S ALOT WORSE NOW. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND WAS REFUSED...THEY DID A RESET OF SOME SORT BEFORE THEY TEST DROVE IT AND IT DIDNT SEEM TO SHUDDER LIKE IT DOES WITH ME, THE FORD EMPLOYEE EXPLAINED TO ME MY CAR DIDNT QUITE MEET THE MARK TO WHERE THEY CAN OFFER ME THE REPAIR. AFTER THIS I THOUGHT ALRIGHT HE RESET SOMETHING AND NOW MY CAR IS A LITTLE BETTER...COUPLE HUNDRED MILES LATER IT'S BACK REAL BAD FROM START TILL 3RD GEAR EVERY GEAR SHUDDERING AND STUDDERING JUMPING SHAKING VIOLENTLY, I TOOK IT BACK TO THEM, SAMETHING...IF I DO THIS AGAIN I'LL GET IT IN WRITING THAT FORD STATES MY VEHICLE IS FINE AND GO AHEAD AND GET A LAWSUIT GOING.

ODI #11404861UNKNOWN OR OTHER

THE PUSH OPEN GAS COVER WON'T OPEN LEAVING ME STRANDED AT GAS STATION.

ODI #11403817POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

THE TRANSMISSION IS NOT SHIFTING GEARS PROPERLY. WE TOOK IT TO THE MECHANIC AND HE SAID THAT IT IS A COMPUTER PROBLEM. THE ONLY THING THAT CAN SOLVE THE PROBLEM IS A MASTER RESET. THE MECHANIC SAID THAT THAT IT IS NOT SOMETHING THAT CAN BE FIXED AND THE VEHICLE SHOULD BE RECALLED.

ODI #11402674POWER TRAIN

ON 2/15/2021 WHILE IN MOTION AND UNDER ACCELERATION EVENTS ON THE HIGHWAY OR THE CITY STREETS, THE THROTTLE WILL BECOME COMPLETE UNRESPONSIVE AND ENGINE WILL HAVE COMPLETE LOSS OF POWER. DEALER CONFIRMED CONCERN AND STATED THAT THE MECHANICAL ACTUATORS IN THE TRANSMISSION WHICH CONTROL THE CLUTCH AND CLUTCH NEED TO BE REPLACED. FORD ALREADY HAS A CLASS ACTION LAWSUIT FOR THE TRANSMISSION, HOWEVER THE CLUTCH ACTUATORS IS NOT PART OF THE EXTENDED COVERED THAT FORD OFFERED.

ODI #11400307LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE SCARF SHE WAS WEARING BECAME CAUGHT IN THE DRIVER'S SIDE DOOR AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVER'S SIDE DOOR. THE CONTACT EXITED THROUGH THE PASSENGER'S SIDE DOOR. THE FLASHERS WERE ILLUMINATED. THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

ODI #11399766UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

CAR WILL NOT START AFTER GAS IS PUT INTO THE CAR. TAKES A FEW TIMES TO START IT BACK UP AND WILL STALL IF NOT THROWN INTO DRIVE REAL QUICK AND SPEED OFF. RPM'S WILL CONSTANTLY RUN UP. TAKES A LOT OF POWER TO PICK UP SPEED OR GO UP A HILL.

ODI #11398553FUEL/PROPULSION SYSTEM

I STARTED THROUGH A BUSY INTERSECTION ON A GREEN LIGHT. THE CAR LOST POWER STEALING IN THE INTERSECTION. I BLOCKED TRAFFIC FOR SEVERAL MINUTES BEFORE I COULD GET ASSISTANCE TO MOVE THE CAR OUT OF THE WAY. NO ONE HIT MY CAR BUT IT WAS A DANGEROUS SITUATION.

ODI #11398281POWER TRAIN,STRUCTURE

FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION

ODI #11397403ENGINE,FUEL/PROPULSION SYSTEM

THIS CAR CUT OFF WHILE DRIVING IT HAS BEEN TAKEN TO THE FORD PLACE IN COVINGTON GEORGIA THE PROBLEM IS STILL HERE ALMOST COST ME MY LIFE CUT WHILE ENTERING INTO TRAFFIC IT HAPPEN OFTEN I AM PAYING ON THIS CAR MY JOB CLOSE DO TO COVID I NEED THIS CAR TO RUN BETTER SO I CAN WORK

ODI #11394966POWER TRAIN

CAR WILL LURCH AND SHUTTER FROM TAKEOFF PROCEEDING THROUGHOUT 1ST TO 2ND GEAR AND FROM 2ND INTO 3RD, ALSO WHILE ACCELERATING AFTER SLOWDOWN WHILE EITHER IN TRAFFIC OR WHILE ACCELERATING OUT OF CORNERS. WHEN SHIFTING INTO REVERSE FROM A COMPLETE STOP THE CAR WILL SOMETIMES NOT ENGAGE REVERSE AND SEEM TO CATCH NEUTRAL AND JUST REV AND ROLL BACKWARD OR FORWARD DEPENDING ON INCLINE. THE CAR WILL SOMETIMES CATCH REVERSE AFTER A FEW SECONDS OF REVVING, OTHER TIMES I HAVE TO SHIFT INTO NEUTRAL AND BACK INTO REVERSE FOR IT TO ENGAGE THE GEAR

ODI #11391103UNKNOWN OR OTHER

THE TRANSMISSION THE GEARS WONT GO INTO REVERSE THERE WAS A RECALL ON TRANSMISSION CLUTCH STILL DIDN'T FIX THE PROBLEM ITS NOT EVEN 5 YEARS I HAVE HAD IT

ODI #11390018POWER TRAIN

THE TRANSMISSION ON MY CAR HAS BEEN OCCASIONALLY STUTTERING AND OVERHEATING AT LOW SPEEDS AND HIGH SPEEDS. FORD HAS AN EXTENDED /TSB FOR THE TRANSMISSION REGARDING THE VERY SAME PROBLEM. HOWEVER THEY REFUSE TO SERVICE MY CAR EVEN THOUGH IT FALL WITHIN THE MILEAGE AND YEAR. REASON IS BECAUSE THE CAR WAS INVOLVED IN AN ACCIDENT LAST YEAR WHICH HAD NOTHING TO DO WITH THE DRIVETRAIN AND THEY HAVE CANCELLED ALL WARRANTIES REGARDING THE CAR.

ODI #11389823FUEL/PROPULSION SYSTEM

DRIVING ENGINE WILL STALL AND ENGINE WON'T START IF YOU GET GAS. PURGE VALVE IS NOT WORKING CORRECTLY AND THERE ISN'T A RECALL CURRENTLY ON THIS CAR BUT ON OTHERS 2012-2018 FOCUSES.

ODI #11389325VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

HELLO, MY NAME IS [XXX]. I AM EMAILING YOU BECAUSE I HAVE A BIG PROBLEM/CONCERN. MY CAR HAD A RECALL ON SOMETHING IN THE TRANSMISSION. SO IN APRIL OF 2019 I TOOK MY CAR TO THE SHOP AT CARMEN FORD IN NEWCASTLE, DE WHERE I PURCHASED MY CAR FROM. WHEN I TOOK IT THERE THE CHECK ENGINE LIGHT FOR THE RECALL HAD CAME ON AND IT WAS JERKING. THEY CLAIM THEY FIXED IT. WELL IN THE BEGINNING OF DECEMBER 2019 MY CHECK ENGINE LIGHT CAME ON WITH THE SAME CODE AND WAS JERKING AGAIN. I TOOK IT BACK TO CARMEN FORD. THEY HAD MY CAR THREE WEEKS AND THEY SAID ALL THEY HAD TO DO WAS RESET TWO THINGS THAT WEREN'T MATCHING UP. THE SAME DAY I PICKED IT UP I HAD TO TAKE IT BACK BECAUSE IT WAS STILL JERKING. THEY HAD MY CAR TWO IN A HALF MORE WEEKS THAN CALLED ME AND SAID THAT 4 TECHS DROVE MY CAR AND THEY HAD NO PROBLEM AND IT WASN'T JERKING. SO I WENT UP THERE AGAIN ON JANUARY 13,2020 AND DID A RIDE TEST WITH BILL WHO AT THIS TIME HAD NOTICED THE JERKING MY CAR WAS DOING THAT I WAS TALKING ABOUT. WE TURNED AROUND AND WENT BACK TO CARMEN FORD WHERE HE SAID HE WILL LET THE TECHS NO IT'S JERKING NOW. TWO DAYS LATER HE CALLED ME AND SAID THE TECH DID A SHUTTER TEST AND IT'S NORMAL. HE SAID THAT SOMETIMES FORD CARS DO THE JERKING AND THAT IT IS NORMAL. I EXPLAINED TO THEM IT HAS ONLY DONE IT THESE TWO TIMES THAT MY CHECK ENGINE LIGHT CAME ON WITH THIS RECALL THING. HE SAID THERE IS NOTHING ELSE TO DO AND MY CAR WAS READY FOR PICK UP. I PICKED UP MY CAR ON FRIDAY, JANUARY 15,2020. WHEN I PICKED IT UP IT WAS MAKING A LOUDER NOISE THAN HAD BEEN, STILL JERKING VERY BAD AND NOW WILL NOT REVERSE. I CALLED THE SERVICE SHOP AT CARMEN FORD SATURDAY MORNING JANUARY 16,2020@ 10:30AM AND THEY BASICALLY BLEW ME OFF. THIS IS MY ONLY VEHICLE AND I HAVE TWO YOUNG CHILDREN THAN I HAVE TO DRIVE WITH IN THAT CAR AND I DON'T FEEL IT IS SAFE AND THEY ARE REFUSING TO FIX ANYTHING BUT KEEP TELLING ME IT'S FINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11388568WHEELS

FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16', 19MM, 21MM. THE LUG NUT SIZE IS SOMETHING IN BETWEEN THESE. THE LUG WRENCH THAT CAME WITH THE VEHICLE IS 3/14' AND FITS THE WHEEL LOCK ADAPTER THAT CAME WITH THE VEHICLE.

ODI #11388264POWER TRAIN

2015 FORD FOCUS SHUTTERS UPON ACCELERATION. THE CLUTCH ASSEMBLY FOR THE AUTOMATIC TRANSMISSION NOW HAS TO BE REPLACED FOR THE THIRD TIME IN OWNING IT LESS THAN 4 YEARS. FORD WILL NOT PAY FOR THE REPLACEMENT AND THERE SHOULD BE A RECALL.

ODI #11388115POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY DOWNSHIFT INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS THEN NOTIFIED THAT HER VEHICLE WAS PLACED UNDER RECALL FOR NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE VEHICLE WAS REPAIRED AT GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407). DESPITE THE RECALL REPAIR, THE CONTACT STATED THAT THE FAILURE PERSISTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS THEN INFORMED THAT THE RECALL WAS A ONE-TIME REPAIR AND WAS OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS ONLY SUPPOSED TO LAST A YEAR. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ODI #11387742POWER TRAIN,ENGINE

FROM A STOP,VEHICLE SEEMS TO SHUDDER AS IT SHIFTS FROM 1 TO 2, AND 2 TO 3

ODI #11385411POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURNED OFF AND RESTARTED THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT STATED THAT AFTER RESTART, THE VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOTOR CLUTCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE THEN WAS TAKEN TO AUTONATION FORD KATY (20777 KATY FREEWAY, KATY, TX 77450, (281) 305-8949) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT WARRANTY ON THE VEHICLE WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,500.

ODI #11385098UNKNOWN OR OTHER,ENGINE

THE CAR HAS A HARD TIME ACCELERATING AND ALMOST ALMOST DOESNT SOMETIMES. THE ENGINE WAS SILENT BUT NOW THE ENGINE SEEMS KIND OF LOUD WHEN STARTING UP. THE CAR WAS IN MOTION ON THE STREET.

ODI #11384907VISIBILITY/WIPER

WIPERS DON'T SHUT OFF WHEN CARED IS OFF AND DON'T TURN ON SOME TIMES WHEN I DRIVE AND IT RAINING HARD OR SNOWING

ODI #11384683UNKNOWN OR OTHERFIRE

PARKED THE CAR, TURNED MOTOR OFF, SMELLED SMOKE, RELEASE INSIDE HOOD, MORE SMOKE COMING FROM UNDER HOOD, COULD NOT OPEN HOOD UP,FLAMES STARTED SHOOTING OUT, CALLED 911 WHO CALLED FIRE DEPARTMENT, SEVERAL SMALL EXPLOSIONS BEFORE FIRE DEPARTMENT, WHOLE FRONT CAR ENGULFED IN FLAMES. VEHICLE JUST TURNED 21000 MILES, H.AD NOT BEEN DRIVEN FOR A CAR SINCE I HAD 2 SURGERIES FOR FRACTURED FEET AND JUST STARTED DRIVING SEVERAL WEEKS AGO. DID DAMAGE TO MY SONS MOTOR HOME AND DRIVEWAY. VEHICLE HAD BEEN GARAGE KEPT SINCE NEW AND NO MAINTENANCE PERFORMED ON VEHICLE OTHER THAN 1 RECALL WHICH DEALER TOOK CARE OF IT IN 2/2020. LUCKLY NO ONE HURT. VEHICLE WAS STATIONARY AND JUST SHUT OFF WHEN INCIDENT OCCURRED. CAN GET PHOTOS FROM MY DAUGHTER-IN-LAW AS I DIDN'T TAKE ANY AT THE TIME. VEHICLE HAS BEEN DECLARED A TOTAL LOSS.*DT*JB

ODI #11383020POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 20-25 MPH, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE. THE DRIVER PULLED OVER AND CONTINUED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V169000 (POWERTRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,417.

ODI #11382894ENGINE,FUEL/PROPULSION SYSTEM

WHILE DRIVING MY CAR OR EVEN ALLOWING MY CAR TO IDLE IT STARTS SHAKING AND WILL SHUT OFF. ONCE IT IS OFF IT IS VERY HARD TO GET AND KEEP IT STARTED. ONCE I DO GET IT STARTED I HAVE TO REV THE ENGINE BETWEEN 3K AND 4K RPM JUST TO GET IT TO STOP DOING THIS. I FIRST THOUGHT IT WAS ONLY WHEN PUTTING FUEL IN OR IDLING BUT IT IS HAPPENING ALL THE TIME. I USED INJECTOR CLEANER AND OCTANE BOOSTER TO TRY TO HELP BUT IT IS NOT WORKING. IT IS THROWING A FUEL ISSUE WHEN PUT ON THE DIAGNOSTIC. IT HAPPENS TO THE POINT WHERE I CANNOT SAFELY DRIVE MY CAR. THE DEALERSHIP STATED IT IS PROBABLY THE CANISTER PURGE VALVE BUT MY VIN IS NOT LISTED ALTHOUGH IF FALLS WITHIN THE YEAR OF THE RECALL.

ODI #11382896ELECTRICAL SYSTEM,UNKNOWN OR OTHER

WHILE DRIVING MY CAR THE CENTER DISPLAY WHICH HAS MY ODOMETER AND DIGITAL SPEED AS WELL AS ANY WARNINGS FOR MY CAR SHOWED LINES ACROSS IT AND IT IS DIFFICULT TO READ. IN RESEARCHING IT I FOUND THIS IS A COMMON OCCURRENCE WITH THESE CARS AND IT WILL EVENTUALLY GO COMPLETELY BLACK AND NOT WORK AT ALL.

ODI #11377767FUEL SYSTEM, GASOLINE,POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN PLACED IN PARK. THE CONTACT STATED THAT THE VEHICLE STARTED WHILE IN NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EITHER JERK OR STALL UPON DEPRESSING THE ACCELERATOR. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ACTUATORS AND DUAL CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,768.*DT

ODI #11377339FUEL/PROPULSION SYSTEM

THE CAR FEELS LIKE LOTS LACKING FUEL AND IT STARTS TO DIE.

ODI #11376375AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNED A 2015 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS AT A STAND STILL FOR A TRAFFIC LIGHT, WHEN ANOTHER VEHICLE REAR ENDED HER, WHICH FORCED HER TO AND COLLIDE INTO THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND HAD A MILD CONCUSSION. THE CONTACT ALSO STATED THE FRONT PASSENGER SUSTAINED A FRACTURED NOSE WHEN SHE HIT THE DASHBOARD. THE DRIVER SEEKED MEDICAL ATTENTION THE FOLLOWING DAY. THE CONTACT WAS NOT FULLING AWARE IF THE FRONT PASSENGER SOUGHT MEDICAL ATTENTION FOR HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INSURANCE COMPANY LOT. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. *LN

ODI #11375287STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ACCELERATING FROM A STOP LIGHT, THE STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED INTO A NEARBY PARKING LOT. THE CONTACT WATCHED A VIDEO OF HOW TO REPAIR OR ADDRESS THE ISSUE AND NOTICED THAT THERE WAS NO FRACTURE IN THE FUSE. THE CONTACT REPLACED THE FUSE AND THE VEHICLE DISPLAYED THE STEERING LOSS DRIVE SAFELY MESSAGE. THE CONTACT STATED THAT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC AND REPLACED THE FUSE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 91,082.*DT THE CONSUMER STATED THE DEALERSHIP INFORMED HIM THE BOLTS HOLDING THE STEERING WHEEL ON BROKE AND FRIENDS PAID $2,600 TO HAVE THE VEHICLE FIXED. *TR

ODI #11375146STEERING,POWER TRAIN,ELECTRICAL SYSTEM

I WAS SOLD A 2015 FORD FOCUS SE SEDAN FROM A FORD DEALERSHIP. I DIDN'T KNOW ABOUT THE ON GOING LAWSUIT. TELL THE YEAR AFTER WHEN THE TRANSMISSION STARTED TO ACT UP. NOW AS OF 11/14/20 THE STEERING ASSIT WHICH IS ELECTRIC STOP WORKING IN MID DRIVE. AND IT HARD TO STEER THE CAR. AFTER CHECKING THE WEB ABOUT THIS I FOUND OUT THERE WAS A MASSIVE RECALL ON THE FOCUS'S FOR THE STEERING ASSIT. THE DEALER SERVICE GUY IS TELLING ME THERE WAS NO RECALL. I FOUND ON LINE TONIGHT THAT THE STATUE OF LIMITATIONS STATES THAT THE RECALL STAYS OPEN FOR EIGHT YEARS. IT'S ONLY BEEN 5 YRS. SINCE THE CALL WAS BUILT. THE SERVICE GUYS WANT 2,200.00 THE REPLACE THE STEERING ASSIT. I DON'T GET THAT MUCH ON DISABILITY. PLEASE PLEASE HELP ME.

ODI #11374010FUEL/PROPULSION SYSTEM

STARTED CAR IN PARKING LOT, ENTERED ROADWAY, TRIED TO ACCELERATE AND CAR WOULD NOT GO. PULLED OVER TURNED CAR OFF AND RESTARTED. CAR WAS ABLE TO MAKE IT HOME HOWEVER NEXT TIME CAR WAS STARTED CAR AGAIN WOULD NOT ACCELERATE ON ROAD. WHOLE CAR BEGAN TO SHAKE. CHECK ENGINE AND BATTERY LIGHT CAME ON. CAR WAS TOWED TO DEALERSHIP UNSAFE FOR DRIVING. TOLD IT WAS THE FUEL PUMP THAT WAS BAD. ONLY HAVE 33,552 MILES ON CAR. COST $700 TO FIX. AFTER IT WAS FIXED CAR NO LONGER STUTTERED (WHICH IT'S DONE THE WHOLE 5 YEARS I HAVE OWNED IT) AND THE MILEAGE TO EMPTY READ 418. NOT ONCE HAS IT EVERY READ 400 OR OVER BEFORE. DEALERSHIP COULD GIVE NO EXPLANATION WHY FUEL PUMP WENT BAD.

ODI #11365776POWER TRAIN,VEHICLE SPEED CONTROL

CONTINUOUS REPAIRS FOR THE TRANSMISSION AND STILL HAVING ISSUES. THERE IS NO CONFIRMATION A FIX HAS BEEN MANUFACTURED, THUS LEAVING ONE TO BELIEVE DEFECTIVE PARTS ARE BEING REPLACED BY MORE DEFECTIVE PARTS. CLUTCH SLIPS, WILL SPORADICALLY JERK UPON ACCELERATING FROM DEAD STOP OR QUICKLY NEEDING TO BRAKE. FAILURE TO INCREASE SPEED UPON ACCELERATING. SHUDDERS WITH (NON-SUDDEN) BRAKING. DATE NOTED ON BOTTOM IS APPROXIMATE GUESS ON WHEN ISSUE WAS FIRST REPORTED AND TOLD "THIS IS NORMAL" BY FORD (PRIOR TO CLASS ACTION LAWSUIT THAT HAS TAKEN PLACE).

ODI #11365448FUEL/PROPULSION SYSTEM

ON AUG. 25, 2020,WHILE DRIVING IN CITY TRAFFIC, CAR STALLED MULTIPLE TIMES, CIL CAME ON, CAR WOULD NOT DRIVE. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY FUEL PRESSURE SENOR.

ODI #11365449FUEL/PROPULSION SYSTEM

ON OCT. 11, 2020, WHILE DRIVING ON THE HIGHWAY THE CAR LOST POWER AND STALLED MULTIPLE TIMES. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY LOW PRESSURE FUEL PUMP. SIX WEEKS EARLIER THE FUEL PRESSURE SENSOR WAS REPLACED, TOO.

ODI #11364596STEERING

AFTER DRIVING HOME FROM VISITING EXTENDED FAMILY, MY STEERING WHEEL BECAME INCREASINGLY STICKY, CAUSING IT TO BE SLIGHTLY JERKY WHILST ATTEMPTING TO MAINTAIN A STRAIGHT PATH. MY VEHICLE WAS STILL IN MOTION WHEN I INITIALLY DISCOVERED THE DIFFICULTY. NO INDICATION LIGHTS CAME ON. AS THE WEEKS PASSED BY, IT WOULD GO IN AND OUT OF BEING STICKY AND THEN BACK TO NORMAL STEERING WHILE DRIVING. ONE NIGHT ON MY RETURN TRIP HOME FROM WORK, TURNING THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT. AN INFORMATION LIGHT CAME ON EXPLAINING THAT SOMETHING WAS WRONG WITH STEERING AND TO HAVE IT SERVICED AS SOON AS POSSIBLE. THIS APPEARED WHILE THE CAR WAS IN MOTION. WHEN MY GRANDFATHER WENT TO GO CHECK IT OUT AND DRIVE IT AROUND THE NEIGHBOURHOOD TO SEE WHAT WAS WRONG, THE STEERING WHEEL COMPLETELY LOCKED UP AND A WARNING NOTIFICATION APPEARED SAYING THE POWER STEERING WAS LOST, SERVICE IMMEDIATELY. THE CAR WAS PARKED AT HOME, THANKFULLY. BUT I HAD TO HAVE MY CAR TOWED FROM MY HOME AND AM CURRENTLY WORKING ON FINANCING A $2900 REPAIR TO REPLACE MY ENTIRE STEERING RACK/GEAR.

ODI #11364281POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT MIDWAY FORD (2777 SNELLING AVE N, ROSEVILLE, MN 55113, (651) 636-8200) THE MECHANIC DIAGNOSED THAT THE CLUTCH ASSEMBLY WAS DEFECTIVE. THE FAILURE MADE IT DIFFICULT FOR THE VEHICLE TO GET OUT OF FIRST GEAR AND COULD CAUSE DAMAGE THE TRANSMISSION. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER ACKNOWLEDGED THE ISSUE BUT NO RECALL WAS ISSUED. THE DEALER REPAIRED THE CLUTCH ASSEMBLY A SECOND TIME. THE CONTACT PICKED UP THE VEHICLE AND THE EXPERIENCED THE FAILURE A THIRD TIME. THE VEHICLE WAS TAKEN TO ANOTHER DEALER BUT WAS NOT REPAIRED FOR THE FAILURE. THE WATER PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 20,000. *JS

ODI #11362786POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE PULLING OUT OF THE PARKING LOT LESS THAN 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SHOW LOW FORD (1920 E DEUCE OF CLUBS, SHOW LOW, AZ 85901; (928) 537-3673) AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NO LONGER COVERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

ODI #11362552POWER TRAIN

ERRATIC TRANSMISSION SLIPPING IN LOWER GEARS

ODI #11362159BACK OVER PREVENTION

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE IMAGE FROM THE BACK-UP CAMERA WAS NOT CLEAR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.

ODI #11361089STEERING

I WAS DRIVING MY FORD FOCUS 2015 AND THE STEERING WHEEL GOT STIFF AND THE CAR TURNED OFF AND I GOT OUT EATE MESSAGE STEERING LOSS

ODI #11355673STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

STEERING SEIZED UP AT 70K MILES. ELEC. RACK & PINION NEEDS REPLACING $2800! THIS SHOULD NOT HAPPEN AT 70K MILES - EXTREMELY DANGEROUS AND EXPENSIVE TO FIX ON A 5 YR OLD CAR. TRANSMISSION STUTTERS - WAS RECALLED, "FIXED" AND STILL HESITATES OCCASIONALLY. NEVER TAKE AN INTERSECTION FOR GRANTED BECAUSE CAR MIGHT STUTTER - EXTREMELY DANGEROUS SOMETIMES. GAS TANK RECALLED - FIXED.

ODI #11354910ENGINE

WHILE DRIVING MY CAR ON THE HIGHWAY THE ENGINE SUDDENLY LOST POWER JUST IMAGINE THAT WITH 2 KIDS IN THE BACK SEAT COMPLETELY SCARY SITUATION MY CAR FELT LIKE I WAS DRIVING A STICK

ODI #11354496POWER TRAIN,VEHICLE SPEED CONTROL

MY CAR HAS HAD PROBLEMS SHIFTING FROM THE DAY I BOUGHT THE CAR IN DEC 2016 I TOOK IT IN AND THEY DID NOTHING TOLD ME SOMETIMES IT WILL SHIFT LIKE THAT (BOUGHT CAR IN TEXAS) FOR ALMOST 4YRS IT WOULD NOT SHIFT PROPERLY AND FINALLY A RECALL WAS MADE ON THE CLUTCH I TOOK IT IN AND THEY PUT THE PART IN AND IT CONTINUES TO STUTTER WHEN TRYING TO ACCELERATE FROM A STOP, CHANGING LANES, OR TRYING TO PASS A VEHICLE IN THE BEGINNING OF PROCESS AND ENGINE LIGHT COMES ON. THERE WAS A RECALL ON THE CLUTCH THE PART FOR THE CLUTCH WAS PUT IN AND IT GOT WORSE! NOW THE ENGINE LIGHT COMES ON. TOOK BACK TO MERTZ FORD DEALERSHIP AND THEY SAID IT'S FINE NO FURTHER ACTION TAKEN

ODI #11353815POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

I GOT THE CLUTCH FIXED UNDER WARRANTY A FEW WEEKS AGO NOW THE CAR HAS THE SAME PROBLEM WHICH KEEPS HAPPENING IT HAPPENED BEFORE I KEEP TAKING IT IN TOO GET FIXED AND THE PROBLEM KEEPS GETTING WORSE I DON'T KNOW WHAT IT IS NOW. IT'S A BIG PROBLEM TOO HAVE FOR A NEW CAR ONLY FIVE YEARS OLD. IT STALLED OUT ON ME THE ENGINE LOSES POWER IT TURNED OFF ON ME I'M THE MIDDLE OF THE INTERSECTION WHICH IS DANGEROUS. IT DOESN'T SHIFT PROPERLY WHAT SO EVER AND I SUPPOSEDLY GOT THE PROBLEM FIXED. IT'S BECOMING A REAL BOTHER TOO DRIVE. I MAINTAIN THE CAR PERFECT TOO HAVE ALL THESE PROBLEMS. I BARELY MADE IT HOME IN A FEW OCCASIONS WITH THE STALLING AND THE UGLY SHIFTING. THIS CAR IS UNSAFE AND A REAL HASSLE TOO DRIVE, WHICH I KEEP REPAIRING ONLY TOO GET WORSE. I SUSPECT THE TRANSMISSION BUT THE CLUTCH HAS BEEN WORKED ONLY TOO GET WORSE

ODI #11353415ENGINE

THE CLUTCH ACTUATOR CIRCUIT-P0902 GAVE OUT AGAIN WITHIN A YEAR OF ITS LAST RECALL

ODI #11353336FUEL/PROPULSION SYSTEM

MULTIPLE FORD DEALERSHIPS ARE REFUSING TO COMPLETE RECALL WORK (RECALL 18S32) ON MY 2015 FORD FOCUS SE. I HAVE THE PAPER THEY SENT ME DETAILING THE PROBLEMS, AND I AM CURRENTLY EXPERIENCING THESE ISSUES WHILE DRIVING, HOWEVER FORD SAYS THAT SINCE THEY "LOOKED AT" THE RECALLED PART ABOUT 6-8 WEEKS AGO, THEY CAN NO LONGER COMPLETE THE RECALL WORK AND THAT I WOULD BE FINANCIALLY RESPONSIBLE FOR FIXING THIS ISSUE.

ODI #11353148STEERING

RECEIVED ERROR MESSAGE AND THEN STEERING WHEEL LOCKED UP. CAN'T GET IT UNLOCKED HAD CAR TOWED TO DEALERSHIP AND THEY SAID STEERING SYSTEM FAILED AND IT'S NOT ON RECALL OR COVERED UNDER WARRANTY. THEY WANT $2000 TO FIX IT.

ODI #11352187UNKNOWN OR OTHER

MY DAUGHTER WAS DRIVING MY CAR AND IT JUST STOPPED. WE HAD TO HAVE THE CAR TOWED. WE HAD THE MECHANIC COME TO THE HOUSE. THE CAR STARTED RIGHT UP. WE WENT AHEAD AND HAD THE BATTERY CHECKED. THE BATTERY WAS FINE. A WEEK LATER AND ON A CONTINUOUS BASIS WE'VE TRIED TO START THE CAR AND IT DOESN'T START AT ALL. THE SAME MESSAGE CONTINUES TO APPEAR STARTING SYSTEM FAULT.

ODI #11351793POWER TRAIN

THE TRANSMISSION AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACING.

ODI #11351376STEERING

MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2015 FORD FOCUS HOME FROM COLLEGE AND HER POWER STEERING SHUT OFF. THE WHEEL BECAME VERY HARD TO DRIVE AND ERROR CAME ON THAT SAID 'POWER STEERING ASSIST FAULT'. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WE LIVE IN FLORIDA AND SHE WAS ON 95 GOING 70.

ODI #11351139UNKNOWN OR OTHER

THE VEHICLE HAS STALLED, AND STOPPED, AND WOULD NOT START IN MIDDLE OF TRAFFIC SEVERAL TIMES, INCLUDING THE LAST INCIDENT WHERE POLICE HAD TO ASSIST AT A RED LIGHT. SO TRAUMATIC, NOT DRIVEN SINCE AND CONTINUE TO PAY NOTES AND INSURANCE. HAVE HAD VECHILE TOWED TO DEALERSHIP SEVERAL TIMES, AND PROBLEM STILL EXISTS. PLEASE HELP. THANKS.

ODI #11349999UNKNOWN OR OTHERFIRE

DRIVER STATEMENT = ON MY WAY HOME FROM WORK AT APPROXIMATELY 03:00(AM) I WAS DRIVING THE GOV TRAVELING WESTBOUND ON 72ND AVENUE PAST THE INTERSECTION OF PIERCE STREET. I NOTICED THE CABIN OF THE CAR STARTING TO FILL WITH SMOKE, THEN I NOTICED A SMALL FLAME UNDER THE HOOD OF THE CAR. SO THEN I IMMEDIATELY PULLED OVER GOT OUT OF THE CAR AND CALLED 911. WHEN THE ARVADA POLICE ARRIVED ON THE SCENE, THEY HAD A SMALL FIRE EXTINGUISHER WHICH THEY TRIED TO EXTINGUISH THE FIRE. SHORTLY AFTER THAT THE ARVADA FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT. NO ONE WAS INJURED AND THERE WAS NOT ANY PROPERTY DAMAGE OTHER THAN THE GOV.*DT *JS

ODI #11348967STEERING

WAS DRIVING ~75 MPH, GOT OFF HIGHWAY TO GET GAS (NO SIGNS OF ANY STEERING PROBLEMS). TURNED CAR BACK ON WARNING CAME ON, TURNED CAR BACK OFF AND ON AGAIN, WARNING STILL THERE. MOVE CAR TO PARKING SPOT FROM PUMP, NO POWER STEERING. HEARD THERE WAS A RECALL FOR POWER STEERING FOR SOME FORD FOCUSES BUT NOT FOR MY VIN.

ODI #11348541POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE DRIVE POSITION THE VEHICLE WOULD ERRONEOUSLY ROLL BACKWARDS WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN THE LOCAL DEALER LINDSEY FORD LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902 WHO REPLACED THE TRANSMISSION HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

ODI #11348666STEERING

HAVING PROBLEM WITH STEERING HARD TO STEER FEELS JERKY SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART I AM A SENIOR CITIZEN AND CANNOT AFFORD THE QUOTE THEY MADE DONT KNOW WHAT TO DO I STILL AM PAYING ON THIS CAR ALSO PREVIOUSLY HAD WIRES CHEWED BY RODENT BECAUSE THE WIRES ARE SOY BASED MATERIAL AND CLUTCH PROBLEMS THAT WERE FIXED AFTER QUITE AWHILE EXPENSIVE AND VERY INCONVIENENT

ODI #11342348FUEL/PROPULSION SYSTEM

THE CPV IS STUCK OPEN . DAMAGE TO THE FUEL PUMP AND GAS TANK. YEARS MODELS FROM 2012 -2018 WITH SAME PROBLEM ARE ON THE RECALL, BUT MY VEHICLE IS NOT FOR SOME REASON. I HAVE BEEN UNABLE TO GET SOMEONE TO EXPLAIN THIS TO ME. THE PROBLEM CAUSES THE CAR TO SHACK AND STALL OUT.

ODI #11342025STEERING

POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.

ODI #11342034STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING HOME (FIVE HOUR ROAD TRIP) NOISES STARTED COMING FROM THE STEERING WHEEL. FELT LIKE IT WAS IS BINDING AND GRINDING. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION. HAPPEN ON THE HIGHWAY ON MY WAY HOME, LATER ON CITY STREETS, WHEN TURNING. I IMMEDIATELY TOOK MY CAR TO SAVANNAH TIRE TO SEE WHAT WAS WRONG. THE DX WAS RACK AND PINION. THEY COULD NOT REPAIR MY CAR. I WAS TOLD THAT MY CAR WAS UNSAFE TO DRIVE. THE PROBLEM STARTED AROUND THE FIRST OF JULY. MY STEERING NOT WORKING PROPERLY ON A FIVE YEAR CAR IS A PROBLEM, THIS MADE MY CAR UNSAFE FOR ME TO DRIVE. AT ANY TIME MY STEERING GEAR COULD HAVE WENT OUT CAUSING ME TO HAVE AN ACCIDENT HURTING MYSELF OR OTHERS. I COULD HAVE DIED. FORD HAS HAD STEERING ISSUES IN THE PAST ON MY CAR. THE CAR HAS HAD THREE RECALLS. ONE FORD RECALLED ON THERE OWN (STEERING ISSUES). I HAD TO GET THIS PROBLEM FIXED ON MY OWN PAYING THE AMOUNT OF $2,457.70 PLEASE FOR THE SAFETY OF OTHERS RECALL THIS, SO THAT FORD CAN TAKE RESPONSIBLY FOR THE SAFETY OF PEOPLE WHO HAVE BOUGHT THIS CAR.

ODI #11341044POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

ODI #11340072POWER TRAIN,FUEL/PROPULSION SYSTEM

I WAS INSTRUCTED TO GO TO SERVICE CENTER WHEN MY FOCUS STARTS JERKING, STALLING, SHAKING, AND STALLING OUT. I HAVE BEEN AT TO MANY INTERSECTIONS WHEN MY CAR ALMOST STALLED OUT WHICH MADE ME FEAR OF MY SAFETY AND A FEW NEAR COLLISIONS. VEHICLE HAS BEEN STATIONARY AT LIGHTS AS WELL AS IN MOTION ON CITY HIGHWAYS AND ON T

ODI #11339779ELECTRICAL SYSTEM

AFTER DRIVING THE VEHICLE AND PARKING, AFTER PUTTING IT IN NEUTRAL WITH THE E BREAK ON AND PRESSING THE ENGINE START STOP BUTTON TO TURN IT OFF, THE ENGINE SHUTS OFF BUT THE DISPLAY ON THE RADIO AFTER SITTING IN IT FOR A WHILE SAYS "TURN OFF IGNITION SAVING POWER" OR IF I GO TO GET IN THE CAR THE NEXT DAY IT SOUNDS LIKE IT'S DEAD THEN STARTS WITH EVERYTHING RESET

ODI #11339503ENGINE

I WAS DRIVING TO WORK ON THE HIGHWAY AT 70 MPH AND THE TACHOMETER GAUGE STARTED BOUNCING AND THE THE ENGINE SHUT OFF. RIGHT BEFORE THE ENGINE SHUTOFF IT ACTED LIKE THE FUEL WAS VAPOR LOCKED AND THE ENGINE WAS NOT RECEIVING AN ADEQUATE AMOUNT OF FUEL. THE FUEL GAUGE SHOWED 1/2 TANK OF GASOLINE. MY CAR WAS FIXED LAST FALL BECAUSE OF A FUEL TANK RECALL. THE DEALERSHIP INSTALLED A CANISTER PURGE VALVE AND FLASHED THE TCM. BEFORE THE DEALERSHIP INSTALLED THE CANISTER PURGE VALVE AND FLASHED THE TCM I EXPERIENCED THE SAME PRIOR TO THE DEALERSHIP FIXING THE DECAL. NOW WHENEVER MY VEHICLE GETS AT OR BELOW A HALF OF A TANK ON MY FUEL GAUGE IT ACTS LIKE IT'S STARVING FOR FUEL AND IS GOING TO DIE OUT.

ODI #11339278POWER TRAIN

I HAVE A 2015 FORD FOCUS HATCHBACK AND THE TRANSMISSION HAS ALREADY FAILED AND MY VAN IS NOT ON THE RECALL LIST EVEN THOUGH THERE'S BEEN A RECALL ON THE TRANSMISSION. THE TRANSMISSION WILL NOT GO INTO SECOND GEAR I'M ONLY DRIVING FIXED.

ODI #11339146FUEL SYSTEM, GASOLINE,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. SEVERAL UNKNOWN WARNING LIGHTS WERE TEMPORARILY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, AND THE MOTOR MOUNT, CLUTCH RELEASE BEARING, RELEASE CYLINDER BEARING, PURGE VALVE WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

ODI #11338955POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

WENT INTO A STORE, PARKED IN PARKING SPOT, CAME OUT, GOT IN CAR, PLACED CAR IN REVERSE TO BACK OUT OF SPOT, CAR BEGAN TO BACK UP, THEN SLOWED DOWN AND STOPPED WITH ENGINE STILL ON,. I THEN PLACED CAR IN DRIVE, WENT FORWARD, THEN ATTEMPTED TO BACK OUT AGAIN, CAR BACKED UP, THEN SLOWED DOWN AGAIN, THEN JERKED REALLY HARD. AFTER WAITING FOR THE CARS PARKED ON THE RIGHT AND LEFT SIDE OF ME TO LEAVE, I PLACED CAR IN REVERSE AGAIN, IT STOPPED AGAIN, I PLACED CAR IN DRIVE, CAR ACCELERATED SLOWLY, THEN GAVE A HARD JERK AGAIN, AND I WAS ABLE TO DRIVE FORWARD AND MAKE A COMPLETE CIRCLE, AND DRIVE FORWARD OUT OF THE PARKING SPOT A HALF A MILE HOME . UPON ENTERING MY DRIVEWAY, CAR BEGAN TO ACCELERATE AND STOPPED WHEN I APPLIED THE BRAKES IMMEDIATELY. THE CAR SAT FOR 24HRS, I THEN TRIED TO START IT UP, IT STARTED UP, BUT WHEN I PLACED IT INTO REVERSE, IT DID NOT MOVE AT ALL.

ODI #11338558POWER TRAIN

ROUGH SHIFT STARTING AT 1ST AND GOING INTO SECOND THAT VIBRATE AND RATTLES ENTIRE CAR. THE BUCKLE MAKE IT SOUNDS LIKE BONES ARE BEING BROKEN . THIS HAPPENS DRIVING ANYWHERE AND CHANGING GEARS. STOP AND GO TRAFFIC IS THE WORSE. HAS BEEN HAPPENING SINCE GOTTEN FROM FORD DEALERSHIP.

ODI #11338350STEERING,UNKNOWN OR OTHER

I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY HAPPENED YESTERDAY. AND AS WELL TO THAT MY TRANSMISSION WHICH IS A 6 SPEED IS STIFF AND STICKS A LOT WHERE I CAN'T CHANGE GEARS IMMEDIATELY.

ODI #11338031FUEL/PROPULSION SYSTEM

CAR STALLS AND TURNS OFF WHEN SLOWING DOWN OR STOPPING AT LIGHTS OR STOP SIGNS I HAVE ALMOST BEEN IN TWO WRECKS. THIS RECALL HAPPENED BEFORE I PURCHASED THIS VEHICLE AND THE CAR COMPANY FAILED TO GIVE ME INFORMATION ABOUT RECALL.

ODI #11337288ENGINE

MY CAR APPEARS TO OVER HEAT WHILE IDLED; SITTING IN THE DRIVEWAY AND AGAIN WAITING IN A DRIVE THROUGH. THIS HAD HAPPENED BEFORE OVER A YEAR AGO AND IT IS HAPPENING AGAIN. I WAS TOLD THAT IT WAS A RECALL TRANSMISSION ISSUE AND IT WAS FIXED. I RECEIVE A WARNING STATING THAT THE CAR IS TOO HOT PULL OVER BECAUSE IT WILL CUT OFF. I TURN OFF MY CAR FOR A MINUTE OR LESS AND IT RETURNS TO NORMAL. THIS TAKES PLACE IF THE AC IS ON OR NOT.

ODI #11337379POWER TRAIN

THIS VEHICLE WAS RECALLED FOR SHUDDERING AND HESITATION, IT WAS WORKING FINE BUT LATELY THE PROBLEM IS BACK.

ODI #11331685POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.

ODI #11330944ELECTRICAL SYSTEM

EVERY 4 DAYS THE STEREO DROPS THE BLUETOOTH CONNECTION. THOUGHT MAYBE IT NEEDED A SOFTWARE UPDATE. THEN I NOTICED MY MPG WAS ONLY AT 13.3MPG WHILE HIGHWAY DRIVING. FURTHER INVESTIGATION I NOTICED MY DISTANCE TO E WOULD SOMETIMES READ 415 MILES AFTER FILLING UP THEN IT WOULD SAY 226 OR EVEN 183. AM I MISSING SOMETHING HERE? CONTACTED A COUPLE OF FORD DEALERSHIPS BECAUSE MY WARRANTY & EXTENDED WARRANTY EXPIRED ( MIND YOU THE VEHICLE IS ONLY 5 YEARS OLD) STARTING TO HAVE ELECTRICAL ISSUES AND FORD WANTS TO CHARGE ME TO EVEN LOOK AT IT. IF I AM WRONG PLEASE SOMEONE EDUCATE ME. ALSO RESETTING THE SYNC SYSTEM HELPS WITH THE BLUETOOTH PROBLEM BUT I ALSO HAVE TO DISCONNECT THE BATTERY FOR 30 SECONDS. *TR

ODI #11331083STEERING

WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR

ODI #11329096STRUCTURE

TRUNK OPENS WHILE DRIVING. *TR

ODI #11329070POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

I HAVE A 2015 FORD FOCUS THAT I GOT FINANCE THROUGH MARIN COUNTY FORD, APRIL 2017. I HAVE TAKEN MAY CAR TO MARIN COUNTY FORD AND RECENTLY HILLTOP FORD REGARDING THE CHECK ENGINE LIGHT ON AND TRANSMISSION PROBLEMS. WHEN I DRIVE THE CAR CITY/HIGHWAY IT SHUDDERS, HAS SLOW SPEED, SHIFTING GEARS, RUNNING HOT AND WILL NOT GO INTO REVERSE. I TOOK MY CAR BACK TO HILLTOP FORD AND THEY DIDN'T FIX THE TRANSMISSION. THEY BROKE THE COOLANT TUBE AND CHARGE ME TO FIX IT. THE ISSUES HAVE NOT BEING RESOLVED AS OF MAY 21, 2020 MY CAR IS UNDRIVABLE AND I HAVE TO REGISTER IT NEXT MONTH BY JULY 7, 2020 AS NON OPERABLE. HILLTOP FORD REFUSE TO HONOR THE RECALL ON THE TRANSMISSION ISSUES. *TR

ODI #11328602STRUCTURE

IT SOUNDS AS IF A BOLT HAS COME LOOSE INSIDE THE DRIVER'S SIDE DOOR. IT ROLLS FORWARD AND BACK WITH EVERY ACCELERATION AND STOP. IT HAPPENED WHEN I TOOK MY CAR INTO THE SHOP TO HAVE THEM REPAIR THE CLUTCH THAT HAD BEEN RECALLED. IT DIDN'T DO IT WHEN I DROPPED IT OFF, BUT IT WAS DOING IT WHEN I PICKED IT UP. *TR

ODI #11328280FUEL/PROPULSION SYSTEM

MY 1.0L FOCUS HAD A DEFECTIVE CANISTER PURGE VALVE AND SUFFERED FROM STALLING AS DESCRIBED IN NHTSA CAMPAIGN 18V735000. THE ACTIVE DIAGNOSTIC CODES AND LOCAL FORD DEALER DIAGNOSIS CONFIRMED THE CANISTER PURGE VALVE HAD FAILED. THE ONLY REMEDY WAS TO PAY FOR MY LOCAL DEALER TO REPLACE THE CANISTER PURGE VALVE OUT OF POCKET SINCE MY CAR WAS NOT INCLUDED IN THE REFERENCED RECALL. THERE ARE MANY OTHER 1.0L FOCUS OWNERS THAT HAVE SAID THEIR CANISTER PURGE VALVES HAVE FAILED AND NEEDED TO BE REPLACED IN ONLINE FORUMS.. *TR

ODI #11328409ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I LITERALLY JUST BOUGHT THE CAR WITH THE SHUDDERING WHEN COMING OFF OF A COMPLETE STOP AND WAS TOLD IT WAS MY TIRES. I HAVE GOTTEN ALL NEW TIRES AND IT IS THE SAME PROBLEM NOT SOLVED. THEN MY CAR STARTED TO HAVE A BIGGER PROBLEM WITH THE RADIO ONE DAY OUT OF NO WHERE MY SPEAKERS STARTED TO BE STATICKY. THE NEXT DAY IT WAS STATIC AND VERY LOUD POPPING NOISE ALMOST MAKING ME GET INTO AN ACCIDENT ON THE HIGHWAY BECAUSE IT IS SO LOUD. I HAVE TO PULL OVER EVERY 10 MINUTES AND SHUT THE CAR OFF WITH MOST OF THE TIME THE NOISE STILL GOING WITH THE CAR OFF. NOW I CANNOT SEE ANYTHING ON MY RADIO SCREEN OTHER THAN THE DATE AND TIME WITH A BLACK SCREEN. I HAVE THE RADIO AND SCREEN OFF AND THIS LOUD POPPING / STATIC NOISE IS UNSAFE TILL THIS DAY. DUE TO THE PROBLEM I CANNOT DRIVE MY CAR ANYMORE. THERE HAS BEEN MANY COMPLAINTS ONLINE AND IN PERSON ABOUT IT BUT NOTHING IS DONE. *TR

ODI #11328108POWER TRAIN

TRAMS. *TR

ODI #11327933STEERING

POWER STEERING FAILED. MY GRANDSON PULLED INTO A PARKING SPACE AND A WARNING LIGHT ILLUMINATED. WE DISCOVERED IT WAS THE POWER STEERING. THANK GOODNESS WE WERE NOT DRIVING WHEN THIS HAPPENED AS WE HAD BEEN RUNNING ERRANDS ALL DAY. *TR

ODI #11327310ELECTRICAL SYSTEM

WAS DRIVING DOWN HIGHWAY AT 60 MPH. VEHICLE STALLED. PULLED TO SIDE OF ROAD. RESTORED CAR. GOT OFF THE HIGHWAY AND WHILE DRIVING CAR STALLED AGAIN. RESTARTED PULLED TO SIDE ROAD AND WHILE DRIVING STALLED AGAIN. *TR

ODI #11326660STEERING

WHEN TURNING THE STEERING WHEEL AT IDLE, THERE IS A LOUD GRINDING NOISE. THERE IS NO INCREASE IN RESISTANCE. WHEN DRIVING THE POWER ASSIST INTERMITTENTLY WILL FAIL. IT SEEMS TO GO ON AND OFF AS YOU DRIVE AT 35-45 MPH ON CITY STREETS. THIS HAPPENS WHILE DRIVING SIMPLY FOLLOWING THE CURVES IN THE ROAD. I WILL NOT DRIVE THIS VEHICLE ANY FASTER AS I AM CONCERNED IF IT FAILS UNEXPECTEDLY AT HIGHER SPEED, IT WILL RESULT IN AN ACCIDENT. I DON'T UNDERSTAND HOW THE 2011-2014 VEHICLES WERE RECALLED BUT THIS MODEL YEAR WAS NOT.

ODI #11325545UNKNOWN OR OTHER,ENGINE

VEHICLE STALLS, HIGH AND ERRATIC IDLE. *TR

ODI #11325271FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND INDEPENDENTLY RESTARTED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE STOUT ROSS FORD LOCATED AT 325 WINTER SHOW RD, WINTER SHOW, ND 58072, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

ODI #11325201POWER TRAIN

THE DRAIN PLUG FOR THE B6 6-SPEED TRANSMISSION COMES LOOSE AND CAUSES THE TRANSMISSION FLUID TO BLEED OUT. CAUSING THE TRANSMISSION TO BURN UP. THIS IS A FACTORY SHIELD SYSTEM NO WAY TO CHECK FLUID LEVEL. APPARENTLY THE FLUIDS LEAK WHILE TRAVELING. *TR

ODI #11325043UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

WHEN IDLING FOR SO LONG THE CAR JUST DIED. I OPENED THE DOOR AND THE ALARM WENT HAYWIRE. THEN I HAVE TO WAIT 20 TO 30 MINUTES BEFORE I CAN RESTART THE CAR. NOTHING WILL WORK AFTER IT DOES THIS UNTIL IT'S ABLE TO BE RESTARTED. IT'S BEEN AT THE FORD DEALERSHIP. THEY REPLACED TRANSMISSION ISSUE, SAID THAT SHOULD FIX IT, BUT IT STILL KEEPS ON. *TR

ODI #11324576ELECTRICAL SYSTEM,STRUCTURE

ELECTRICAL SYSTEM THAT SUPPORTS THE RADIO. I WOULD LIKE TO REPORT THIS ELECTRICAL BECAUSE SOMETHING LEAKED FROM THE RADIO AREA, BURNING THE CAR INTERIOR NEAR THE RADIO. RADIO STARTED MAKING A POPPING NOISE BEFORE THE BURN. KNOW THE RADIO DOES NOT WORK IN THE OFF POSITION RADIO STILL POPS. SCARED TO DRIVE BECAUSE OF SAFETY. DATE MAY BE WRONG...BUT ON FILE FORD DOUGLASVILLE THORNTON ROAD. *TR

ODI #11324393STEERING,POWER TRAIN,ENGINE

THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR

ODI #11324225POWER TRAIN,FUEL/PROPULSION SYSTEM

TRANSMISSION- WAS DENIED SERVICE FOR CLUTCH REPLACEMENT DUE TO MILEAGE OVER 100,000. THOUGH I FILED COMPLAINT AT 90,000 MILES. ALSO, TRANSMISSION LEAKS DUE TO THE FAULTY TRANSMISSION. UNSAFE DUE TO POSSIBLE FIRE HAZARD. FUEL- FUEL TANK WAS REPAIRED BY CERTIFIED SERVICE DEALER, SINCE THE REPAIR I'VE BEEN STRANDED 7X DUE TO UNABLE TO GET FUEL. HALF TANK OF GAS TRAVELING HIGH SPEEDS ON INTERSTATE WITH TRAFFIC AND CAR SHUTS OFF, I LOSE ABILITY TO CONTROL VEHICLE. 3X I'VE BARELY AVOIDED COLLISION. SINGLE MOM, ONE VEHICLE. SOMETHING HAS TO GIVE. *TR

ODI #11322971STEERING

WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I CALLED THE FORD DEALER TO BE TOLD THIS HAPPENS AND WOULD BE AN EXPENSIVE REPAIR. I ALSO RESEARCHED AND SEE THAT THIS IS A PREVALENT PROBLEM WITH FORD AND CHEVY VEHICLES. AS FAR AS I'M CONCERNED, THE LOSS OF STEERING CAPABILITY - SUDDENLY, WITHOUT WARNING IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER. WE ARE TALKING THE INABILITY TO CONTROL A 2000 POUND SLEDGEHAMMER WHEN THIS OCCURS.

ODI #11322533AIR BAGS,VEHICLE SPEED CONTROL,ENGINECRASH

CLUTCH WENT OUT AND WRECKED

ODI #11322574POWER TRAIN,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP SENSOR AND TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL MONTHS AFTER THE REPAIRS WERE PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION SENSOR WAS REPLACED A SECOND TIME. THE CONTACT STATED THAT 11 MONTHS AFTER THE FIRST REPAIRS, THE VEHICLE EXPERIENCED THE FUEL PUMP FAILURE. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

ODI #11322578STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER STEERING ASSIST. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ODI #11320826POWER TRAIN

TRANSMISSION SLIPPING AND CAUSING THE BATTERY TO DRAIN. *TR

ODI #11319453STEERING

VEHICLE WAS IN MOTION WHEN STEERING BECAME NEARLY IMPOSSIBLE. A WARNING 'STEERING LOSS. STOP SAFELY' DISPLAYED ON THE DASH. IT FEELS AS THOUGH THERE IS NO POWER STEERING AND IT'S NEARLY IMPOSSIBLE TO TURN. STOPPED THE CAR, TRIED TO RESTART BUT THE WARNING APPEARED AGAIN. VERY DANGEROUS AND SCARY WHILE DRIVING.

ODI #11319305POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE RPM FLUCTUATED. THE TRANSMISSION OVERHEATED WARNING WAS DISPLAYED ON THE VEHICLE'S MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AN HOUR. THE VEHICLE WAS DRIVEN TO SAM GALLOWAY FORD LOCATED AT (1800 BOY SCOUT DR, FORT MYERS, FL 33907), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE REPAIR WAS STARTED COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED DEALER GAVE A IMPRESSION RECALL WAS FREE BUT WAS CHARGED $500.*JB

ODI #11318949AIR BAGSCRASH1 INJURY

CAR FRONT END TOTALLED FRONT HEAD ON IMPACT AIR BAGS NON DEPLOYMENT. SPEED 55 60 MILES PERHOUR. INJURY ACCIDENT.

ODI #11318299VEHICLE SPEED CONTROL

SINCE I PURCHASED THE VEHICLE IT HAS ALWAYS BEEN THE SAME, EVEN AFTER THE LOCAL FORD DEALER REBUILT? THE TRANSMISSION. I HAVE NOTICED THIS ONLY FROM ANY STOP, WHICH CAN BE AT A STOPLIGHT, STOP SIGN OR PARKING AREA. I CAN AND WILL GIVE TODAY'S MILEAGE BUT THAT IS INSUFFICIENT SINCE THIS HAS BEEN A PERPETUAL PROBLEM. AFTER THE LOCAL DEALER REBUILT? THE TRANSMISSION IT IS LESS BUT THE CAR HAS JUMPED THE CURB AT A FAST FOOD WHEN I WANTED TO SLIGHTLY MOVE THE CAR FORWARD, ALMOST HIT THE BUILDING.

ODI #11316375ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

THE RADIO AND CD IS NOT WORKING.

ODI #11316190ELECTRICAL SYSTEM

THE RADIO QUIT WORKING BUT MORE IMPORTANTLY IT MAKES INTERMITTENT POPPING NOISE SO LOUD IT HURTS YOUR EARS. IT EVEN DOES IT WITH NO KEYS IN THE IGNITION. AFTER INTERNET RESEARCH THIS HAS BEEN HAPPENING IN MODELS SINCE 2012, MINE IS A 2015. IT IS MY DAUGHTERS CAR AND SHE IS SCARED TO DRIVE IT BECAUSE IT'S SO LOUD IT STARTLES HER WHILE DRIVING. HAPPENS ALL THE TIME, STATIONARY, DRIVING, NO KEYS IN IGNITION AND RADIO WILL STILL WORK SOMETIMES WITH WHITE NOISE BUT THE POPPING SOUNDS LIKE IT IS FULL VOLUME. IT IS VERY STARTING AND SCARES ME ALSO.

ODI #11315900POWER TRAIN

SHOWING CODE P0903 TRANSMISSION CODE

ODI #11312143FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE DRIVING AND MAKING A LEFT TURN TO ONCOMING TRAFFIC THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED A SECOND TIME WHILE DRIVING AT 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ED KENLEY FORD INC LOCATED AT (1888 N MAIN ST, LAYTON, UT 84041) WERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,530.

ODI #11311611ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINDWARD FORD OF HAWAII (725 KAILUA RD, KAILUA, HI 96734, 808) 266-7000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

ODI #11309586FUEL/PROPULSION SYSTEM

CAR WILL NOT START...I WAS DRIVING AND THE ENGINE IS ACTING LIKE IT NEEDS FUEL WHEN THERE IS GAS IN THE TANK. I HAD THE PCV AND COAL.XANASTER REPLACED EXCEPT THE GAS TANK FORD STORE SAYS GAS TANK IS NOT DEFORMED...

ODI #11308356POWER TRAIN

HAD TAKEN MY 2015 FOCUS INTO SARASOTA FORD IN SARASOTA,FLORIDA TO BE SERVICED AND RECALL ABOUT THE CLUTCH RECALL. THEY HAD ISSUED ME A 2018 FORD FUSION COURTESY VEHICLE FOR 3 DAYS WHILE WORKING ON MY CAR FOR THE RECALL, AS WELL AS THE WIPERBLADE MOTORS BOGGING DOWN TO NOTHING ON THEIR OWN WHILE UNDER WARRANTY. I WAS GIVEN A REPORT UPON PICKUP SAYING THAT THE TECHNICIAN DROVE THE CAR TO SMELL FOR BURNING DISC AND LOOKED THROUGH INSPECTION PORT AND WROTE THAT THERE WAS NO BURNING SMELL, THAT CLUTCH IS FINE AND THAT THE WIPER ISSUE COULD NOT BE DUPLICATED. WIPER ISSUE I HAVE PERSONALLY VERIFIED UPON PICKING UP MY VEHICLE THAT WAS NEVER FIXED. RECALL ISSUE WAS NEVER REMEDIED PER RECALL ORDER INSPECTION AND OR FIX INCLUDING REPROGRAMMING. I HAVE GONE ON MULTIPLE WEBSITES TO PULL MY CAR SERVICE HISTORY AND THERE IS NO RECORD OF MY CAR EVER GOING IN FOR SERVICE THERE. THIS TELLS ME (SPECULATION) THEY NEVER REPORTED MY VEHICLE AS BEING SERVICED, AND ALSO ALL WEBSITES INCLUDING FORD PASS IS STATING MY VEHICLE AS BEING UNRESOLVED WITH THE ISSUE. I HAVE CHECKED TODAY AS WELL (2-10-20) AND NO CHANGES OR RECORD HAS BEEN RECORDED. CURRENTLY IN THE PROCESS OF FINDING MY VEHICLE REPORT FROM THEM FOR DOCUMENTATION. RECALL WAS ISSUED FOR CLUTCH DISK FRACTURE/POTENTIAL FIRE RISK

ODI #11307986POWER TRAIN

VEHICLE SHAKES AND TRANSMISSION SLIPS WHEN PULLING OUT FROM A STOP. IT DOES THIS EVERY TIME YOU PULL OUT FROM A STOPPED POSITION.

ODI #11306957AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT HER SON WAS DRIVING AT APPROXIMATELY 65 MPH WHEN A JEEP UNEXPECTEDLY ENTERED HIS LANE AS A RESULT HE REAR ENDED THE JEEP CAUSING IT TO ROLLOVER. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT HER SON SUSTAINED INJURES TO THE CHEST AND RIGHT LEG THAT REQUIRED MEDICAL ATTENTION AS WELL AS A CHILD PASSENGER IN THE JEEP WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER OR THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *LN *DT*JB

ODI #11307027POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE AND TRANSMISSION CLUTCH WERE PREVIOUSLY REPAIRED. THE CONTACT STATED THAT A MESSAGE INDICATING TRANSMISSION OVERHEATED WAS ALSO VISIBLE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO (CHAPMAN FORD HORSHAM 1100 EASTON ROAD, HORSHAM, PA 19044 PHONE NUMBER (215)-674-3600) WHERE THE TECHNICIAN REPLACED THE ELECTRONIC CONTROL MODULE SEVERAL TIMES ALONG WITH THE TRANSMISSION CLUTCH HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. LN*JB*DT*JB

ODI #11306434POWER TRAIN

DRIVING ON AN INTERSTATE AND MY 2015 FORD FOCUS WOULDN'T SHIFT CORRECTLY. THEN A LIGHT CAME ON SAYING "TRANSMISSION FAILURE. SERVICE NOW." I WAS ABLE TO CRUISE TO SAFETY BUT IT WAS A VERY SCARY SITUATION WITH 3 CHILDREN IN THE CAR!

ODI #11302946POWER TRAIN,UNKNOWN OR OTHER

I WAS HEADING HOME PULL INTO DRIVEWAY AND CAR JUST CUT OFF AND NEVER START BACK UP I WAIT FOR A HOUR CAR STAYED BACK UP HEADED OUT TO AUTO ZONE AND THEY PUT ON A HAND COMPUTER AND IT WAS CODED WITH INTERNAL CONTROL MODULE CALLED FIRE GAVE THEM THE VIN NUMBER AND WAS TOLD NOT A RECALL AFTER A READ THE RECALLS FROM JULY 2019

ODI #11302887ENGINE,FUEL/PROPULSION SYSTEM

CAR WOULD SHUTTER THAN STOP RUNNING WHILE IT WAS IN MOTION. THE OIL LIGHT AND BATTERY LIGHT WOULD COME ON. ONLY ONCE THE ENGINE LIGHT CAME ON. THEN THE CAR WOULDN'T START AGAIN FOR AWHILE, AT LEAST 20 MINUTES. THIS PROBLEM WOULD KEEP ON HAPPENING THE LONGER THE CAR HAD BEEN ON, FOR EXAMPLE, EVERY TIME WE HAD TO STOP, SUCH AS AT A STOP LIGHT ON A CITY STREET, THE CAR WOULD SHUTTER THEN SHUT OFF. ONCE, IT HAD SHUT OFF ON AN EXPRESSWAY AS I WAS ABOUT TO GO ON AN EXIT AND IT WOULDN'T TURN ON AGAIN FOR AN HOUR.

ODI #11302646POWER TRAIN

WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER AND SHAKE. THIS ISSUE ALSO OCCURS DURING ACCELERATING AT LOWER SPEEDS (10-30MPH) AND CAN OCCUR DURING ACCELERATION WHEN A COMPLETE STOP HAS NOT BEEN MADE.

ODI #11302213POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH THE VEHICLE SHUDDERED WITH NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE AS THE CLUTCH HAD BEEN REPLACED TWICE. THE VEHICLE WAS DIAGNOSED AND REPAIRED AT BILL MACDONALD FORD (200 S CARNEY DR, ST CLAIR, MI 48079). THE CONTACT STATED THAT THE FAILURE HAS RECURRED FOR A THIRD TIME. A DIAGNOSTIC WAS SCHEDULED WHICH WAS STILL PENDING. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTICE FROM THE MANUFACTURER IN SEPTEMBER OF 2019 FOR INTERMITTENT TRANSMISSION SHUDDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 16,320.

ODI #11301784ELECTRICAL SYSTEM

WIND SHIELD WIPERS MALFUNCTION AFTER 15 TO 30 MINS THEY RAPIDLY SPEED TO AND YOU ARE NOT ABLE TO CONTROL MODULE. THEN WIPERS SLOW DOWN AND TURN OFF AND ARE UNABLE TO COME BACK ON. ALSO WHEN YOU TURN VEHICLE OFF WINDSHIELD WIPERS STAY ON.

ODI #11301423UNKNOWN OR OTHERCRASH

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN OUT IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD HIT THE BARRIER AND THEN MOVED THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT WAS UNAWARE IF THE AIR BAGS DEPLOYED AND UNAWARE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AVIS FORD INC 29200 TELEGRAPH RD, SOUTHFIELD, MI 48034 WHERE THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT UPGRADE TO THE ENGINE SOFTWARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WAS A RECALL ON HIS VEHICLE UNDER NHTSA RECALL NUMBER18V735 (FUEL SYSTEM, GASOLINE) THAT HE LINKED TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN REFERENCE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

ODI #11300464FUEL/PROPULSION SYSTEM

AFTER HAVING A RECALL DONE IN DECEMBER OF 2018 FOR THE CANISTER PURGE VALVE, OR KNOW AS RECALL 18S32 ALL THAT WAS PERFORMED WAS A REPROGRAM AND NOTHING ELSE. A YEAR LATER MY VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS BEFORE, THE VEHICLE ONLY HAS 65K MILES ON IT. I CONTACTED MULTIPLE FORD DEALERSHIPS AS WELL AS FORD'S CORPORATE OFFICES AND WAS TOLD THAT I WOULD HAVE TO COME OUT OF MY OWN POCKET FOR ANY REPAIRS THAT NEEDED TO BE DONE REGARDING THE PROBLEMS I'M EXPERIENCING, BECAUSE RECALL 18S32 WAS ALREADY PERFORMED ON MY VEHICLE. AFTER FUELING UP AND STARTING MY CAR THE CAR WILL ALMOST STALL OUT, AS WELL AS TRYING TO STALL WHEN SITTING AT A RED LIGHT OR STOP SIGN. I'M ALSO EXPERIENCING A LACK OF POWER WHEN ACCELERATING. MY OBD SCANNER COMES UP WITH A FAULT CODE "P1450 UNABLE TO BLEED UP FUEL TANK VACUUM". A LOT OF PEOPLE ARE EXPERIENCING THIS PROBLEM EVEN AFTER GETTING THE RECALL 18S32 PERFORMED ON THEIR VEHICLES. IT SEEMS LIKE A TEMPORARY SOLUTION WAS PUT IN PLACE AND UNFORTUNATELY MANY PEOPLE ARE SUFFERING FROM IT, I WOULD LIKE TO SEE FORD RELEASE A PERMANENT FIX TO A POTENTIALLY VERY DANGEROUS PROBLEM!

ODI #11299755POWER TRAIN,VEHICLE SPEED CONTROLCRASH

ON JUNE 15TH 2019 I WAS INVOLVED IN MY FIRST ACCIDENT. I WAS AT A STOP GOING STRAIGHT AND IN FRONT OF ME WAS A CAR TURNING TO GO SOUTH ON THE STREET IN FRONT OF ME. AS I WAS GETTING MY FIRST GEAR READY TO GO MY CAR SUDDENLY ACCELERATED FORWARD AND I T-BONED THE PERSON TURNING. I HAD MY CHILDREN WITH ME AND AFTER THIS ACCIDENT I FEEL VERY UNSAFE IN MY CAR, I LOST TRUST IN FORD KEEPING ME AND MY FAMILY SAFE. I KNOW THERE HAS BEEN RECALLS BUT WHEN I TAKE IT IN THEY SAY IT JUST A SOFTWARE UPDATE OR SOMETHING ABOUT A FUEL TANK. I HAVE SEEN A RECALL IN REGARDS TO MY TRANSMISSION AND I HAVE MENTIONED IT TO THE DEALERSHIP BUT THEY GIVE ME THE RUN AROUND AND SAY THAT THEY DON'T SHOW THAT IN THEIR SYSTEMS SO THEY CAN'T DO ANYTHING ABOUT THAT. NOW I'M HEARING ABOUT THE FORD EMPLOYEES SPEAKING OUT ON FAULTY CLUTCHES.

ODI #11299225STEERING

MY WIFE DROVE TO WORK, THE CAR FUNCTIONED FINE. WHEN SHE STARTED THE CAR AFTER WORK THE CAR COMPUTERS NOTIFIED HER THE STEERING ASSIST SYSTEM HAD FAILED. SHE NOTICED SHE COULD BARELY TURN THE WHEEL. SHE CALLED ME AND I ASKED HER TO ATTEMPT TO DRIVE HOME AND I WOULD LOOK INTO IT. I DISCOVERED THAT I COULD DO LITTLE BUT TAKE IT TO THE DEALERSHIP FOR REPAIRS.

ODI #11298856POWER TRAIN,ELECTRICAL SYSTEM

I LITERALLY JUST BOUGHT THIS CAR AND THE STEREO IS POPPING VERY LOUDLY WHEN IT IS TURNED OFF , LOUD, LOW NOTHING SEEMS TO WORK BUT TURNING THE CAR OFF AND ON. THIS A EXTREME SAFETY HAZARD FROM BEING SCARED FROM THE POPPING NOTICES OUT OF NO WHERE TO MY HEARING ON THE ROAD WHICH IS A DANGER. I HAVE READ MANY MANY PROBLEMS WITH THIS HAPPENING BUT THERE IS NO RECALL. I AM ALSO HAVE POWER ISSUES TO WHERE MY CAR JERKS AND SHUDDERS AFTER A COMPLETE STOP LIKE IT DOESN'T WANT TO TAKE OFF WHICH IT SHOULD NOT DO. I HAVE READ MANY DEFECTS ON THIS PROBLEM TOO

ODI #11296869ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE LOST POWER AND THE TACHOMETER INCREASED TO 800 RPMS AND THEN DECREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED COCHRAN FORD (110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, (412) 245-4320) AND INFORMED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURES WERE DUE TO THE VAPOR LOCK SYSTEM. THE FAILURE MILEAGE WAS 66,000.

ODI #11292517POWER TRAIN

WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER. IT HAPPENS EVERY TIME MY CAR HITS 1600RPMS.

ODI #11296665ELECTRICAL SYSTEM

WHEN I TOOK THE KEY OUT THE CAR WAS STILL RUNNING WE PULLED THE IGNITION FUSE TO SHUT IT DOWN BUT ALL THE INSIDE LIGHTS WERE STILL ON THE DASHBOARD LIGHTS LIKE THE CAR HAD DIED WE DISCONNECTED THE BATTERY SO THE BATTERY WOULDN'T BE RUN DOWN I GOOGLED IT AND IT SAID THAT THERE CARS WERE RECALLED FOR A MICROSOFT PROBLEM I WONDERED IF MINE WAS INCLUDED IN THAT

ODI #11290237FUEL/PROPULSION SYSTEM

STICKY CANISTER PURGE VALVE

ODI #11290317FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223, (503) 639-1131) WAS CONTACTED AND DIAGNOSED THAT THE CPV FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11289843VEHICLE SPEED CONTROL

VEHICLE IS SHUDDERING ON ACCELERATION IS DOING IT MORE OFTEN AND WORSE

ODI #11289923UNKNOWN OR OTHER

RECALL #19N08. THE CAR HAS WHAT RECALL LETTER SAYS IS "A JUDDER OR SHUDDER ON LIGHT ACCELERATION FROM A STOP OR DURING SHIFT EVENTS"; ALTHOUGH MINE IS NOT 'LIGHT'. SEVERAL TIMES UPON ENTERING A MAIN STREET FROM A SIDE STREET THE CAR SHUDDER'S SO BADLY I ALMOST GET HIT. WHEN DRIVING ON A TURNPIKE, I ACCELERATE, AND IT SHUDDERS. AT A STOP, IT SHAKES & SHUDDERS FOR 3 OR 4 CAR LENGTHS. IT'S NOT SAFE & IT'S GOTTEN WORSE SINCE I GOT THE CAR. MATTHEW'S FORD IN BROKEN ARROW, OK SAYS I DO NOT HAVE A CLEAN TITLE AND WHEN I CALLED THE OKLAHOMA COMMISSION DMV OFFICE, THEY SAY THE TITLE IS 'BRANDED'. WHAT DOES THAT MEAN? AND, ONE OF THEM SAID THAT THE WARRANTY HAD BEEN CANCELLED, THEREFORE THERE CAN BE NO RECALL WORK DONE ON THE VEHICLE. THERE ARE SOME EXTENUATING CIRCUMSTANCES SURROUNDING THIS CAR. THE DEALERSHIP LIED TO ME ABOUT THE FINANCING (HURTING MY CREDIT AND FINANCES) AND WE ENDED UP IN A LAWSUIT, WHICH WAS SETTLED. I WOULD HOPE THAT THE DEALERSHIP WOULD NOT DO ANYTHING MEAN TO HURT ME FURTHER. DURING THE LAWSUIT THEY HAD PROVIDED ME WITH A TITLE, BUT IT WAS NOT NOTARIZED PROPERLY, AND I COULDN'T GET A TAG FOR ALMOST 9 MONTHS. WHEN WE SETTLED, I RECEIVED A GREEN TITLE EXACTLY LIKE I HAD ON OTHER CARS...SO I DON'T KNOW WHAT IS WRONG WITH IT THAT HINDERS ME FROM A RECALL REPAIR. I'M 74 AND HAVE BOUGHT A LOT OF CARS AND THE TITLE LOOKS EXACTLY THE SAME AS THE OTHERS, NO NOTATIONS OR STAMPS ON IT OR ANYTHING. I EVEN LOOKED ON CAR-FAX AND TALKED TO THE PREVIOUS OWNER (A FEMALE COLLEGE STUDENT) BEFORE AGREEING TO PURCHASE THE CAR. THERE WAS ONLY 32,000 MILES ON IT WHEN I FIRST LOOKED AT IT DECEMBER 17, 2018. JUST REMEMBERED...THE SALESMAN SNEAKED IN A "TIRE & WHEEL WARRANTY" FOR $1,600. I CANCELLED IT, BUT HAD NOTHING TO DO WITH MECHANICAL PART OF CAR AND WARRANTY PLACE SENT MONEY BACK TO THE DEALERSHIP, WHICH THEY KEPT.

ODI #11289492POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, THE VEHICLE STOPPED ABRUPTLY WHILE DRIVING. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED SIMULTANEOUSLY. THE CONTACT HAD THE VEHICLE TOWED TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) WHERE THE VEHICLE WAS INSPECTED MULTIPLE TIMES. THE KEY FOBS AND BATTERY WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,000.

ODI #11288813POWER TRAIN

#1- ON AN INCLINE: AFTER COMING TO A COMPLETE STOP, TRANSMISSION PERIODICALLY SHUDDERS AROUND 15-20 MPH WHEN SHIFTING GEARS AUTOMATICALLY. ALSO OCCURS FREQUENTLY WHEN SLOWING DOWN TO 10 MPH FOR A SPEED BUMP, THEN ACCELERATING MODESTLY; USUALLY OCCURS IN 15-20 MPH RANGE. #2- AFTER TRANSMISSION HEATS UP (DRIVING FOR ABOUT 30 MINUTES), TRANSMISSION SHUDDERS AFTER COMING ALMOST TO A COMPLETE STOP, THEN TURNING ONTO ADJACENT STREET AND ACCELERATING MODERATELY. AGAIN, MOST OFTEN OCCURS BETWEEN 15-20 MPH. #3- HILLSIDE ASSIST ON AN INCLINE: SOMETIMES TRANSMISSION HOLDS VEHICLE IN PLACE, SOMETIMES VEHICLE ROLLS BACK. #4- FROM A DEAD STOP, ENGINE BOGS DOWN A LITTLE UPON INITIAL ACCELERATION UNLESS GAS PEDAL IS STRONGLY DEPRESSED. VEHICLE PURCHASED SEPTEMBER 2019 FROM DEALERSHIP, MULTIPLE EVENTS (OVER TWO DOZEN) OCCURRED BEGINNING ALMOST IMMEDIATELY AND CONTINUING OVER A THREE-MONTH (APPROXIMATELY 1,400 MILES DRIVEN) PERIOD.

ODI #11288147FUEL/PROPULSION SYSTEM

EACH TIME YOU PUT GAS INTO THE VEHICLE IT WILL NOT START FOR SEVERAL MINUTES. THE ENGINE KEEPS TRYING TO START BUT IT WILL NOT KICK OVER. ALSO THE CAR HAS STALLED WHILE BEING DRIVEN DOWN THE HIGHWAY AND IT HAS TAKEN SEVERAL MINUTES TO START BACK. THE DEALERSHIP WHERE I BOUGHT THE CAR REPLACED A SENSOR IN THE GAS TANK HOWEVER THIS DID NOT FIX THE PROBLEM. AFTER DOING MUCH RESEARCH I HAVE LEARNED THAT FORD HAD A SIMILAR ISSUE WITH THE 2.0 LITER FORD FOCUS

ODI #11288233POWER TRAIN

WHEN STARTING FROM A STOP OR ACCELERATING THE TRANSMISSION SLIPS AND SUDDENLY GAINS TRACTION. NOTICEABLE SLIPPING AND MISSED SHIFTS ARE ALWAYS OCCURING.

ODI #11287694STEERING,POWER TRAIN,VEHICLE SPEED CONTROLCRASH

MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS NO UPHILL START, MY MODEL DOESN'T HAVE THAT. I WOULD LIKE A REFUND ON MY VEHICLE BUT IT HAS ISSUES ALREADY.

ODI #11287399POWER TRAIN

THE VEHICLE CONTINUALLY SURGES WHEN ACCELERATING FROM A STOP. VEHICLE HAS BEEN TAKEN IN REPEATEDLY AND I AM TOLD THAT THEY UPDATE SOFTWARE ON A MODULE. AM TOLD IT IS A KNOWN ISSUE BUT BECAUSE IT IS IN LITIGATION THEY CAN'T REPLACE TRANSMISSION. I WANT A SAFE CAR. I AM AFRAID TO LET MY GRANDCHILDREN RIDE IN IT. DATE BELOW FOR EVENT DATE IS MOST RECENT.

ODI #11287119POWER TRAINCRASH

WHILE IN RUSH HOUR TRAFFIC THE VEHICLES DPS6 DUAL-CLUTCH "POWERSHIFT" TRANSMISSION FAILED TO DOWNSHIFT PROPERLY CAUSING THE CAR TO REAR ENDED THE CAR IN FRONT OF IT. IMPACT WAS ROUGHLY 15-25 MPH.

ODI #11282955VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

I HAVE GOTTEN MY CAR TO THE DEALER FOR THE VARIOUS RECALLS AND MY CAR STILL IS UNSAFE FIVE SEPARATE INSTANCES MY CAR HAS SLOWED TO NEAR STOPPING AND THREE OF THOSE INSTANCES WHERE ON A MAJOR HIGHWAY WITH CHILDREN IN THE CAR OF THOSE THREE TIMES I'VE BEEN LUCKY THAT I HAVE STAYED AND CONTINUED TO DRIVE ON THE RIGHT NEAR THE EMERGENCY LANE. THIS CAR IS UNSAFE TO DRIVE I HAVE THE SAME INSTANCE AND EVERY RECALL IS SUPPOSED TO BE A SOLUTION TO THE PROBLEM. I'VE TAKEN IT TO THE DEALER TO CHECK ON IT AND EVERYTHING APPEARS TO BE WORKING PROPERLY UNTIL IT'S TIME TO DRIVE AND IT CONTINUES TO STALL AND STOP. I'VE MADE A COMPLAINT BEFORE REGARDING THIS VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE AND THERE IS STILL NO SOLUTION TO THE ISSUE THAT CAN END UP COSTING LIVES. THIS CAR NEEDS TO BE RECALLED DUE TO ITS UNSAFE CONDITION YET THE COMPANY REFUSES TO TAKE ACCOUNTABILITY FOR THIS SERIOUS SAFETY ISSUE.

ODI #11283067AIR BAGSCRASH1 INJURY

MAJOR ACCIDENT WITH NO AIR BAY DEPLOYMENT.

ODI #11282949SERVICE BRAKESCRASH1 INJURY

MY CAR WAS PART OF A RECALL I TOOK IT TO FORD AND SUPPOSEDLY IT WAS A QUICK FIX TIL THEY COULD INVESTIGATE AND FIND AN ACTUAL FIX FOR IT. IMMEDIATELY AFTER I GOT IT BACK FROM FORD I STARTED CALLING THE DEALER AS WELL AS FORD THEMSELVES TO INFORM THEM THAT MY CAR WAS NOT DRIVING RIGHT AND THAT SOMETHING NEEDED TO B DONE DUE TO IT BEING A SAFETY CONCERN. ON NOV 28 2019 I WAS APPROACHING A STOP SIGN AND WENT TO APPLY MY BRAKES AND AT THE MOMENT I DID THAT THE CARS DASH LIGHTS COMPLETELY LIT UP INCLUDING TRACTION LIGHT, CHECK ENGINE LIGHT HAD BEEN ILLUMINATED SINCE I GOT IT BACK FROM FORD, THE ABS LIGHT AND THE UP HILL PARKING LIGHT. THE BRAKES WOULD NOT WORK OR STOP MY CAR IT SEEMED AS THOUGH MY CAR EITHER SHUT OFF OR JUST STOPPED RESPONDING TO ANY THING I TRIED TO DO TO GET IT UNDER CONTROL AND AVOID A CRASH, NOTHING WORKED. AS I GOT CLOSER TO THE INTERSECTION I HAD NO OTHER CHOICE BUT TO TURN THE WHEEL AND CONTINUE THROUGH THE INTERSECTION AND TRIED APPLYING MY BRAKES, ALL THIS RESULTED IN AN ACCIDENT WITH ME GOING OVER A CURB DOWN A DITCH INTO A RESERVOIR AND THEN I GOT BOUNCED BACK UP THE DITCH AND HIT A TREE WHICH FINALLY STOPPED MY CAR. MY CAR IS NOW TOTALED I'VE ONLY HAD OT FOR 17 MONTHS AND BECAUSE OF THE FACT THAT I COMPLAINED SEVERAL TIMES TO FORD AND THE DEALER AND WAS TOLD THERE WASNT A FIX AVAILABLE, NOW I'M OUT OF MY ONLY CAR I STILL OWE MONEY ON IT DUE TO IT BEING FINANCED, AND STILL FORD DOES NOT HAVE A FIX. I'M LUCKY TO HAVE ONLY WALKED AWAY WITH MINOR YET PAINFUL INJURIES BUT WHAT HAPPENS TO THE NEXT PERSON? FORD NEEDS TO STEP IT UP. IM.ENCLOSING SEVERAL PICTURES OF THE CAR ACCIDENT AS WELL AS THE CHECK ENGINE LIGHT ILLUMINATED WHEN I GOT MY CAR BACK FROM THE DEALER AFTER IT WAS SUPPOSED TO B TEMPORARILY FIXED. THE POLICE REPORT IS UNAVAILABLE AT THIS TIME DUE TO THE ACCIDENT JUST HAPPENED A FEW DAYS AGO BUT ONCE I RECEIVE IT I CAN FORWARD IT.

ODI #11281995POWER TRAIN

VEHICLE EXPERIENCES CLUTCH SHUDDERING ON LIGHT ACCELERATION. FORD HAS EXTENDED THE WARRANTY BUT REFUSES TO REPAIR THE VEHICLE AS THE SERVICE TECH ADVISES, AFTER DRIVING IT, THAT IT ISN'T SEVERE ENOUGH YET, PER FORD'S ARBITRARY STANDARDS. WHEN DRIVING THE VEHICLE, THE SHUDDER OCCURS WHEN FIRST STARTING OUT FROM A STOP. THE NORMAL REACTION WHEN THIS OCCURS IS TO GIVE IT MORE GAS, RESULTING IN MORE RAPID ACCELERATION THAN PLANNED OR NECESSARY. THIS MAY RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY ON WET OR ICY ROADS. IT IS A DEFECTIVE PRODUCT, ACKNOWLEDGED BY FORD, BUT FORD REFUSES TO REPAIR IT, GAMBLING THAT I'LL SELL IT OR TIME ON THEIR EXTENDED 'WARRANTY' WILL RUN OUT BEFORE IT GETS BAD ENOUGH TO MEET THEIR ARBITRARY REPAIR THRESHOLD.

ODI #11280250UNKNOWN OR OTHER

RECEIVED RECALL NOTICE 18S32. I WENT TO FORD WEBSITE TO CHECK IF THERE ARE ANY OTHER RECALLS SO I COULD THEM WHILE DONE I'M OUT OF TOWN. THE ONLY RECALL IT LISTED IS THIS ONE, BUT WEBSITE SAYS RECALL INCOMPLETE

ODI #11280281POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (248-674-4781, LOCATED AT 6975 HIGHLAND RD, WATERFORD, MI 48327) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

ODI #11279600POWER TRAIN

12-2-2016 PURCHASE DATE. PURCHASE WAS DELAYED BECAUSE SANDIFAR'S HAD TO TAKE IT TO A DEALERSHIP FOR TRANSMISSION REPAIR. CLUTCH PACK IS WHAT I REMEMBER BEING TOLD. 1-26-19 BREAK DOWN. DRIVING TO WORK ON A PAVED COUNTY ROAD AND GOT A 'TRANSMISSION OVERTEMP' ERROR (IT WAS IN THE TEENS TEMPERATURE-WISE OUTSIDE WITH SNOW ON THE GROUND). TRANSMISSION WOULD NOT FUNCTION FOR SEVERAL MINUTES, THEN WOULD ONLY GO A MILE OR 15 BEFORE OVERHEATING AGAIN. FINALLY GAVE UP AT THE DINER AT HIGHWAY 9 AND HIGHWAY 26. HAD IT TOWED (PAID $200) TO HUBLER/DELLEN/MCCOY/WHATEVER IN MUNCIE. HAD TO RENT A CAR FOR TWO DAYS (I HAD IT FOR MORE THAN 24 HOURS). THEY REPLACED THE TRANSMISSION CONTROL MODULE UNDER WARRANTY AND CHARGED ME $430.96 TO REPLACE THE CLUTCH ACTUATOR. AS FAR AS I CAN TELL IT STILL SLIPS. SEPTEMBER 2019 RECEIVE LETTER FROM FORD. HAD SOME WORK DONE AT ADAMS (ACROSS FROM WORK IN KOKOMO). THEY MENTION THE CLUTCH SEEMS TO BE SLIPPING. 11-11-19 TO IT TO BRAD HOWELL FORD IN KOKOMO. TALKED TO JEFF IN THE SERVICE DEPARTMENT. HE MADE COPIES OF MY LETTER AND MY PAPERWORK FROM HUBLER. THE SERVICE MANAGER WAS SUPPOSED TO LOOK INTO WHAT CAN BE DONE AND CALL ME.

ODI #11278829FUEL/PROPULSION SYSTEM

RECALL NOTICE WAS 'SOFTWARE' UPDATE TO DETECT HARDWARE ISSUE. NO ISSUE DETECTED. THE HARDWARE THAT HAD ISSUED FAILED 2 WEEKS LATER. FORD STATES THAT THE RECALL WAS COMPLETED AND CANNOT OPEN. THE EQUIPMENT (CANISTER VALVE) THAT THE RECALL WAS CREATED FOR FAILED.

ODI #11278136POWER TRAIN

CAR BEGAN SHUDDERING AND THEN WOULD NO LONGER SHIFT GEARS OR ACCELERATE WHILE GOING UP AN ON RAMP TO THE HIGHWAY. HAD TO PUT THE CAR IN NEUTRAL TO ROLL OUT OF TRAFFICS WAY.

ODI #11277833POWER TRAIN

VEHICLE SHUTTERS VERY BADLY IN FIRST GEAR. FORD SENT OUT A LETTER IN SEPTEMBER EXTENDING THE WARRANTY TO INCLUDE A FREE CLUTCH REPAIR, BUT DEALERSHIPS REFUSE TO FIX THE PROBLEM INSTEAD OPTING TO 'UPDATE' THE SOFTWARE, WHICH DOES NOTHING.

ODI #11277313FUEL SYSTEM, GASOLINE,POWER TRAIN

I WAS SENT A LETTER OF RECALL DEC 2018 FOR MY 2015 FORD FOCUS, REFERENCE 18S32; NHTSA RECALL 18V-735; I PROMPTLY TOOK MY CAR INTO AUTONATION FORD KATY TX FOR REPAIR, ON DEC 22 2018, WARRANTY CLAIM INVOICE# 981353 AT THIS TIME PCM WAS REPROGRAMMED AND IT CHECKED OK. ON OCT 30 2019 MY CAR WAS AT HALF TANK OF GAS, AND IT STALLED OUT REPEATEDLY, AND ENGINE LIGHT REMAINED ON. I TOOK IT BACK IN. IM CONCERNED THAT: 1) THE REPAIR WAS NOT EFFECTIVE 2) I NEED A CALIBRATION & INSPECTION ON THE POWERTRAIN CONTROL MODULE; REF RECALL 19S22N 3) MY CPV VALVE WAS NEVER REPLACED, AS FORD DID NOT HAVE THE PART AVAIL AT TIME OF RECALL DEC 2018. MY CAR IS SHOWING ALL SYMPTOMS OF CPV AND OR PCM FAILURE..I CANNOT LET MY GAS TANK GO TILL HALF FULL OR BELOW, OR IT SURELY STALLS AND ENGINE LIGHT IS ON, ALSO THE LOW IDLE IS V ROUGH, CLASSIC CPV OR PMC FAILURE SYMPTOMS [XXX] CELL [XXX] WORK PHONE [XXX] MY DEALER CLAIMS MY CPV IS FIXED AND I DO NOT HAVE RIGHT TO RECALL 19S22N THIS IS JUST WRONG, IN MY OPINION, IT WAS NEVER FIXED, REPLACED IN THE BEGINNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11277058ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATED PURGE VAPOR LINE WAS RESTRICTED OR BLOCKED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS CURRENTLY AT JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, (770) 427-5531) AWAITING REPAIRS FOR THE PURGE VALVE AND A NEW BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

ODI #11276882VISIBILITY,STRUCTURE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 65 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND WAS NOTIFIED THAT THE WHEEL BARREL AND WHEEL HUB NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,066.

ODI #11271691UNKNOWN OR OTHER,ENGINE

WHEN I COME TO A STOP AND BEGIN TO TAKE OFF MY CAR JERKS REALLY BAD LIKE MY GEARS ARE TRYING TO CATCH UP, IT SNATCHED SO BAD I WENT INTO ANOTHER LANE OF TRAFFIC IN THE RAIN. I HAVE HAD IT SENT BACK TO THE ORIGINAL DEALER AND IT WAS CLAIMED TO HAVE BEEN FIXED I DISAGREE STRONGLY.

ODI #11270211POWER TRAIN

SLIPPED TRANSMISSION, IT HESITATES TO GO, WHEN STOPPED AT STOP LIGHT. IT HAS A SALVAGED TITEL

ODI #11269002POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIOLENTLY JERKED AS THE RPMS INCREASED. THE CONTACT STATED THAT THERE WAS A DELAY IN ACCELERATION. THE VEHICLE WAS TAKEN TO AUTONATION FORD GULF FREEWAY (12227 GULF FWY, HOUSTON, TX 77034, (713) 489-2089) WHERE THE CONTACT WAS INFORMED TO LET THE COMPUTER CATCH UP AFTER GETTING IT UPGRADED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *DT THE CONSUMER STATED THE TRANSMISSION IS SLIPPING. *TR

ODI #11267742FUEL SYSTEM, GASOLINE,POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED. ADDITIONALLY, WHILE ADDING FUEL TO THE VEHICLE, THE CONTACT DETECTED A FUEL LEAK. FURTHERMORE, THE TPMS AND WINDSHIELD WIPER FLUID LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) WHO STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 65,000.

ODI #11266896POWER TRAIN

MY 2015 FORD FOCUS 2.0 SEDAN ELECTRIC RANDOMLY HAD THE CHECK ENGINE LIGHT COME ON AND STARTED SHIFTING ABNORMALLY AND OUT OF CONTROL. AT FIRST IT WOULDN'T SHIFT PROPERLY AND THEN OUT OF NOWHERE IT REVVED UP HIGH AND MADE MY VEHICLE ACCELERATE DOWN THE ROAD ALMOST CAUSING ME TO WRECK.

ODI #11266518ENGINE,FUEL/PROPULSION SYSTEM

HAD RECALL SERVICE DONE FOR FUEL TANK DEFORMATION ISSUE OR SO THE DEALERSHIPS SAYS. BUT AFTER I THE CAR BACK IT SEEMS TO BE RUNNING GREAT BUT 5 MILES DOWN THE ROAD IT STALLS ON ME AND FAILS TO CRANK WHEN IT DID IT WOULDNT CONTINUE TO RUN OR IDLE FOR LONG BEFORE STALLING AGAIN. AFTER 30 MO S OR SO OF PRIMING FUEL PUMP AND RETRYING AND LETTING SET. IT CRANKS UP AND RUNS FINE. RECALL NEEDS TO BE FURTHER RESEARCHED OR DEALERSHIP NEEDS TO BE INVESTIGATED FOR FRAUDULENTLY CLAIMING TO COMPLETE RECALL PROCEDURES AND NOT DOING SO.

ODI #11266166ENGINE,FUEL/PROPULSION SYSTEMFIRE

TL* THE CONTACT OWNED A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND THE SMOKE AND FLAMES BECAME MORE RAMPANT. THE CONTACT CALLED THE FIRE DEPARTMENT AND HAD THE FIRE EXTINGUISHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE INSURANCE COMPANY CONDUCTED AN INVESTIGATION OF THE INCIDENT AND RETRIEVED THE SERVICE RECORDS OF THE VEHICLE FROM CHAPMAN'S NORTHEAST FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, 866-577-2408). THE CONTACT WAS INFORMED BY THE INSURANCE CLAIM ADJUSTER THAT THE FIRE WAS CAUSED BY AN ENGINE BLOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE HAD BEEN SALVAGED AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ODI #11265923UNKNOWN OR OTHER

FORD ISSUED A RECALL FOR MY FORD FOCUS BECAUSE THERE'S AN ISSUE WITH THE VEHICLE'S CLUTCH. EVERYTHING WAS SUPPOSED TO BE COVERED WITH NO EXPENSE TO ME. UPON DELIVERING THE CAR TO A FORD DEALERSHIP I WAS TOLD THAT I WOULD BE CHARGED $145 FOR THEM TO RUN A DIAGNOSTIC CHECK TO LOCATE THE SEVERITY OF THE ISSUE TO MY CLUTCH. IF THE RESULTS COME BACK SHOWING THE CLUTCH TO BE THE ISSUE THEN THE FEE WOULD BE WAIVED, BUT IF IT TURNS OUT TO BE ANOTHER ISSUE THEN I'D BE FOUND LIABLE FOR THE CHARGE. IN THIS INSTANCE BECAUSE THERE'S A RECALL THAT HAS BEEN ISSUED BY FORD, I DO NOT FEEL THAT I SHOULD BE GETTING CHARGED JUST TO HAVE THEM LOOK OVER THE VEHICLE.

ODI #11265964POWER TRAIN

I PURCHASED THE CAR WITH 6K MILES 18 MONTHS AGO AND HAVE DRIVEN IT FOR APPROXIMATELY 15K MILES SINCE THEN. DURING THAT TIME I'VE EXPERIENCED A RECURRING, PERSISTENT AND SEVERE TRANSMISSION SHUDDER THAT MAKES THE CAR LURCH AND LAG WHEN STARTING FROM A STOP OR SHIFTING FROM 1ST TO 2ND GEAR (ALTHOUGH IT IS LESS SEVERE - STILL VERY NOTICEABLE, BUT NOT SCARY WHEN SHIFTING FROM 1ST TO 2ND). STARTING FROM A STOP IS THE MAJOR SAFETY-RELATED CONCERN FOR ME BECAUSE THE DRIVER HAS A SENSE OF LOSING CONTROL. I ASSUMED SINCE THE CAR WAS USED IT WAS OUT OF WARRANTY. THEN A MONTH AGO I RECEIVED A LETTER FROM FORD SAYING THE WARRANTY HAD BEEN EXTENDED ON THE TRANSMISSION SHUDDER. THE LETTER HAD MY VEHICLE VIN NUMBER ON IT SO I ASSUMED IT APPLIED TO MY VEHICLE. AFTER TAKING IT TO MY LOCAL DEALERSHIP THEY SAID MY CAR WAS NOT UNDER WARRANTY BECAUSE IT HAD PREVIOUSLY BEEN WRECKED (PRIOR TO MY PURCHASE OF THE VEHICLE). THEY CHARGED ME $250 TO DIAGNOSE AND CONFIRM IT HAS A SEVERE TRANSMISSION SHUDDER PROBLEM, WHICH THEY SAID WAS NOT COVERED BY FORD. THEY ESTIMATED THE NECESSARY REPAIR TO THE CLUTCH AND ACTUATOR TO BE $2,100. I CALLED THE FORD HOTLINE CONFUSED ABOUT THE LETTER I RECEIVED ONLY TO BE TOLD AGAIN THE WARRANTY DOESN'T APPLY TO ME BECAUSE THE CAR WAS PREVIOUSLY WRECKED. I UNDERSTAND A PREVIOUS WRECK MAY VOID THE WARRANTY, BUT IN THIS CASE IT SEEMS AN EXCEPTION IS WARRANTED AS THIS A WELL-KNOWN TRANSMISSION PROBLEM WITH THIS MODEL AND MY SYMPTOMS ARE IDENTICAL TO THOSE DOCUMENTED ELSEWHERE. FORD ALSO REFUSED TO REIMBURSE ME THE $250 I PAID TO HAVE THE PROBLEM DIAGNOSED, WHICH I DID BECAUSE THEY SENT ME A LETTER TELLING ME MY WARRANTY HAD BEEN EXTENDED. FORD SHOULD BE REQUIRED TO FIX THIS PROBLEM EVEN ON CARS WHICH OTHERWISE DON'T QUALIFY FOR THE EXTENDED WARRANTY BECAUSE OF SOME TECHNICALITY.

ODI #11265407POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE VEHICLE FAILED TO SHIFT INTO THE PROPER GEAR THE SHUDDERING AND TRANSMISSION ISSUE MADE THE VEHICLE UNSAFE THE TRANSMISSION FAILED TO OPERATE AS INTENDED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO BRIGHTON FORD, 190 W BROMLEY LN, BRIGHTON, CO 80601, (303) 800-3235, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHUDDERING IN THE TRANSMISSION WAS NOT ENOUGH TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS CONCERNED WITH THE VEHICLE NOT BEING ABLE TO OPERATE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *DT *TR

ODI #11259114POWER TRAIN

THE RPM'S CONSTANTLY JUMP UP AND DOWN FROM 2-4, NOT ACCELERATING SOMETIMES WHEN I HIT THE GAS STALLING AND ALMOST PAUSING HAPPENS ALL THE TIME. ALSO, THE GEAR SWITCHES ARE NOT IN A SAFE LOCATION. I DON'T USE THEM AND HAVE ACCIDENTALLY HIT THEM WHILE DRIVING WHICH LEAD TO SUDDEN STOPS ON THE EXPRESSWAY PUTTING ME AT RISK TO BE REAR ENDED. HAS HAPPENED SEVERAL TIMES.

ODI #11259136STEERING

I TOOK A 3 HOUR TRIP UP TO MY MOTHER'S HOUSE THAT WEEKEND AND THEN DROVE BACK ANOTHER 3 HOURS AND PARKED IT FOR THE NIGHT. I HAD NO PROBLEMS UNTIL I STARTED MY CAR UP THE NEXT MORNING. A NOTICE CAME ON THE DASHBOARD SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." THE STEERING WAS EXTREMELY STIFF AND MAY AS WELL HAVE BEEN LOCKED. NO CHECK ENGINE LIGHT OR ANYTHING. SO THAT WOULD MEAN THIS HAPPENED OVERNIGHT WHILE THE CAR WAS STATIONARY AND OFF. I TOOK IT TO THE DEALER AFTER UNSUCCESSFULLY TRYING TO FIND A BASIC FIX AND THEY SAID I NEEDED TO REPLACE THE WHOLE RACK AND PINION ASSEMBLY. I FIGURE IT HAPPENING OVERNIGHT HAD SOMETHING TO DO WITH THE WHOLE SYSTEM BEING EVENLY SOAKED WITH HEAT FROM THE LONG DRIVE AND COOLING VERY SLOWLY OVERNIGHT CAUSING CRACKS IN THE ELECTRICAL COMPONENTS. IT WAS A $3000 REPAIR JOB FOR A CAR THAT HAD LESS THAN 37,000 MILES ON IT ALBEIT A 2015 MODEL YEAR. DUE TO THE WARRANTY BEING OUT, I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. OTHER PEOPLE I'VE SEEN EXPERIENCE THIS HAD IT FIXED UNDER WARRANTY SO THEY HAD NO ISSUES. UNFORTUNATELY FOR ME THIS WAS A USED CAR AND HAD NO WARRANTY LEFT ON IT.

ODI #11265221POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE). PRIOR TO RECEIVING THE RECALL NOTICE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO STALL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT NO LONGER DROVE THE VEHICLE. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT REMAINED FOR TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11258540ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 60 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT COULD SMELL FUEL ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION READY WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. IN ADDITION, THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT PROVIDING THE CORRECT FUEL MEASUREMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO RUSSELL AND SMITH FORD (LOCATED AT 3440 S LOOP W, HOUSTON, TX 77025, (713) 230-8368) AND AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE EMISSION VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,205.

ODI #11254953POWER TRAIN

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWERSHIFT TRANSMISSION SETTLEMENT. *LD THE CONSUMER STATED THE TRANSMISSION WAS REBUILT, BUT THE FAILURE CONTINUED. WHEN THE CONSUMER ATTEMPTS TO ACCELERATE THE VEHICLE STALL AND THEN LURCHES FORWARD BERFORE RESUMING NORAL DRIVING. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE; THEREFORE, THE COULD NOT REPAIR THE VEHICLE. *JS

ODI #11255002POWER TRAIN

MY 2015 FORD FOCUS HAS A HORRIBLE CLUTCH SHUDDER AND SLIPS WHEN YOU TRY TO PULL OUT INTO TRAFFIC. I HAVE SPOKEN TO FORD ABOUT THIS AND THEY CLAIM THERE IS NO ISSUE THAT WOULD CAUSE THE SLIPPAGE. THEY RECOGNIZE THERE IS A SHUDDER PROBLEM, BUT REFUSE TO DO ANYTHING ABOUT THIS. THIS IS A HUGE SAFETY CONCERN AND THEY WILL NOT DO ANYTHING WITH THE VEHICLE. THE TITLE IS BRANDED DUE TO AN ACCIDENT INVOLVING THE REAR PASSENGER CORNER AND IT BEING A CHEAP CAR. THE ACCIDENT HAS NOTHING TO DO WITH THE HORRIBLE TRANSMISSION/CLUTCH THEY DESIGNED AND NEW THAT IT WAS A BAD DESIGN. THIS SHUDDER/SLIPPING PROBLEM HAS ABOUT CAUSED AN ACCIDENT A COUPLE TIMES NOW AS IT DOESN'T ALWAYS ACT LIKE THIS. IT WILL DO GREAT FOR A LITTLE WHILE AND THEN WHEN YOU NEED TO MOVE QUICKLY IT WILL REAR ITS UGLY HEAD AGAIN. IT IS THE WORST WHEN YOU ARE TRYING TO PULL INTO TRAFFIC OR TURN IAS YOU PULL OUT IT SEEMS, BUT ALWAYS FROM A STAND STILL OR CLOSE TO IT.

ODI #11253970POWER TRAIN

VEHICLE SPUTTERS AFTER TAKE OFF FROM STOPS SUCH AS TRAFFIC LIGHTS AND STOP SIGNS. PULLING OUT OF PLACES INTO TRAFFIC. VEHICLE CUTS OFF SOMETIMES AFTER PULLING OUT FROM LOCATIONS. THE PROBLEM IS BECOMING WORSE AND WORSE. I'M AFRAID IT'S GOING TO CUT IF AND I'M GOING TO BE KILLED OR SERIOUSLY INJURED. VEHICLE DOES THIS EVERY SINGLE DAY NOW. WHENEVER I'M DRIVING AND COME TO A COMPLETE STOP OR IF I'M PULLING INTO TRAFFIC.

ODI #11253624ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE ENGINE STALLED, THE VEHICLE LOST ACCELERATION, AND GRADUALLY SLOWED DOWN UNTIL IT WAS GUIDED TO THE SIDE OF THE ROAD. ALSO, AFTER THE VEHICLE WAS REFUELED, IT WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED FOR $500; HOWEVER, THE FAILURE RECURRED WHILE DRIVING AWAY. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-1000( WAS CONTACTED AND STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT PAID $200 FOR A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED AND THE CONTACT FILED A COMPLAINT WITH EITHER ONE OF THE DEALERS OR THE MANUFACTURER. THE CONTACT WAS PROVIDED A LOANER VEHICLE FROM THE HAASZ DEALER. THE CONTACT TOOK THE VEHICLE TO ANOTHER UNKNOWN FORD DEALER AND WAS INFORMED THAT NICK MAYER FORD SHOULD NOT HAVE CLOSED THE RECALL FOR THE FUEL TANK BECAUSE THERE WAS STILL AN ISSUE. THE RECALL WOULD NEED TO BE RE-ISSUED IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE CONTACT WAS CURRENTLY WAITING FOR THE MANUFACTURER TO APPLY THE RECALL BACK ON HER VEHICLE. THE FAILURE MILEAGE WAS 41,500.

ODI #11253316UNKNOWN OR OTHER,ENGINE

I WAS DRIVING IN MORNING RUSH-HOUR TRAFFIC, CAR ENGINE SHUT OFF IN MIDDLE OF TRAFFIC AND WOULD NOT TURN BACK ON. AFTER ABOUT 20-30 MIN, IT STARTED AND I WAS ABLE TO MOVE TO SAFE AREA BEFORE IT SHUT DOWN AGAIN. I HAD IT TOWED TO A LOCAL FORD DEALER.

ODI #11252516UNKNOWN OR OTHER

VEHICLE JUST TURNS OFF OUT OF NOW WHERE NO MATTER THE SPEED AND IT HAS BEEN TURNING OFF EVEN WHEN IT IS IN PARK.

ODI #11251928STEERING

AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WHEEL DIFFICULT MORE DIFFICULT TO TURN, THE STEERING WOULD NOT MOVE AT ALL. HAD THE VEHICLE SERVICES AT THE DEALERSHIP AND WAS INFORMED THAT POWER STEERING GEAR INTERNALLY FAILED AND NEEDED TO BE REPLACED.

ODI #11252102POWER TRAIN

BOUGHT MY CAR FROM A DEALERSHIP IN 2015. THEY DIDNT MENTION ANYTHING ABOUT ANY PROBLEMS MY CAR MIGHT HAVE. IT WAS THE PERFECT CAR. I DROVE 6 HOURS TO GET THIS CAR. ON MY WAY HOME I NOTICE THE SHUDDER AND VIBRATION. NEVER HAVE I FELT THIS BEFORE. WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE PERIMETERS AND TOLD US TO DRIVE IT HARD THAT THESE CARS NEEDED TO ADJUST TO THE WAY WE WERE DRIVING IT. IT WAS STILL UNDER MY EXTENDED WARRANTY. FAST FORWARD TO OUR TRIP TO COLORADO/VEGAS. TRACTION CONTROL WAS NEEDED YET IT SMELT LIKE WIRE BURNING. TURNED IT OFF. WE WENT TO THE HOLLYWOOD SIGN FOR PICS AND THE CAR WOULDN'T EVEN BACK UP THE HILL. ALL IT WOULD DO WAS GO FORWARD.. TOOK IT BACK TO THE SHOP AGAIN THEY SAID IT WAS THE CLUTCH AND IT NEEDED REPLACED. IT WAS ONLY 300 MILES OUT OF WARRANTY AT THIS TIME AND THEY WOULDNT FIX IT.

ODI #11246606STEERING

"STEERING ASSIST FAULT, SERVICE REQUIRED" CAME UP ON THE INFORMATION PANEL AND MADE IT VERY HARD TO STEER AS I WAS GOING DOWN THE ROAD! LUCKILY IT HAPPENED ON A 35 MPH SECTION OF THE ROAD AND THERE WAS NO TURNING INVOLVED, IT WAS LIKE THE POWER STEERING WENT COMPLETELY.

ODI #11246683POWER TRAIN

MY 2015 FORD FOCUS HESITATES DURING TAKE-OFF WITH A KNOWN DUAL-CLUTCH TRANSMISSION PROBLEM. THIS HESITATION CAUSES THE CAR TO JOLT BACK AND FORTH WITH A POSSIBLE CAUSE TO CRASH INTO THE VEHICLE IN FRONT OF YOU DURING SLOW TRAFFIC. THE SERVICE ADVISOR AT THE FORD DEALERSHIP HAS EXPLAINED THIS AS AN ANNOYANCE INSTEAD OF A SAFETY ISSUE. FORD HAS EXTENDED THE WARRANTY FOR THE CLUTCH REPLACEMENT, BUT I BOUGHT THIS CAR WITH A REBUILT TITLE AND FORD WILL NOT HONOR OR COVER THE CLUTCH UNDER THE WARRANTY. THEY WANT TO CHARGE ME $2000 ON A KNOWN PROBLEM BECAUSE OF THE REBUILT TITLE. NOW A DAYS IT DOES NOT TAKE MUCH FOR AN INSURANCE COMPANY TO TOTAL A CAR WITH A SMALL FENDER BENDER. FORD MOTOR COMPANY SHOULD COVER THE TRANSMISSION WARRANTY OF THE CAR WITH EITHER A CLEAN TITLE OR SALVAGED TITLE.

ODI #11246274ENGINE

WHEN I DRIVE FOR MORE THAT 20 MINUTES, MY CAR WILL START DYING WITHOUT WARNING. I CAN THEN PUT IT IN PARK AND START THE CAR, WHICH IT WILL THEN START UP AND I CAN DRIVE FOR ABOUT ANOTHER MINUTE AND IT WILL DIE AGAIN. IT WILL DO THIS OVER AND OVER UNLESS I STOP DRIVING AND LET THE CAR 'REST' FOR AT LEAST 30 MINUTES. THIS STARTED HAPPENING A WEEK AFTER I HAD SOME RECALL WORK DONE ON THE CSV.

ODI #11245399POWER TRAIN,FUEL/PROPULSION SYSTEM

OVER THE PAST YEAR MY FORD FOCUS 2015 HAS BEGUN SUFFERING A TERRIBLE "SHUDDERING" WHEN GOING FROM STOP TO MOVING (SPECIFICALLY THE FIRST SHIFT RANGE OF 15-20MPH), AND ESP. WHEN GOING FROM STOP TO MOVING ON A TURN (STOPPING AT A STOP SIGN THEN TURNING FOR EXAMPLE) , PUSHING MORE GAS DOESN'T SEEM TO HELP ACCELERATE ANY FASTER. THE CLUTCH HAS BEEN REPLACED BEFORE BUT THE ISSUE JUST KEEPS GETTING WORSE, AND IT REALLY SUCKS.

ODI #11245595UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

MY CAN USED TO GET 400 PLUS MILES WHEN THE HAS TANK IS FULL. NOW IT GETS LESS AND STUDY GET LESS WHEN I FILL UP. WHEN I STEP ON THE ACCELERATOR THE CAR SOUND LIKE AIR RUSHING IN AND THE RPM'S REV UP WAY TO HIGH. THIS BEEN GOING ON FOR A FEW WEEKS. THIS HAPPEN WHILE DRIVING THE FREEWAY, HIGHWAY, AND THE NEIGHBORHOOD STREETS.

ODI #11245103POWER TRAIN

RECENTLY HAD MY TRANSMISSION REPLACED FOR 7TH TIME, CAR STILL SHUDDERING, HESITATING WITH LACK OF POWER WHETHER AT A STANDSTILL OR ON THE MOVE.

ODI #11243876POWER TRAIN,VEHICLE SPEED CONTROL

CAR WILL HESITATE TO ACCELERATE LEAVING YOU TO PRESS THE GAS HARDER THAN NEEDED AT TIMES AND COULD CAUSE AN ACCIDENT. SOMETIMES CAR WONT SHIFT INTO THE CORRECT GEAR. WHILE DRIVING WITH CRUISE CONTROL SET MY CAR WILL REV UP TO 7,000 RPM AND STAY THERE FOR A FEW SECONDS. I HAVE MULTIPLE VIDEOS OF THIS HAPPENING AND IM TOLD ITS NOT BAD ENOUGH FOR FORD TO COVER IT UNDER MY WARRANTY BECAUSE IT DOESNT MEET THEIR REQUIREMENTS FOR A REPAIR. THEY HAVE REPLACED THE CLUTCH AS WELL AS TCM. A TOTAL OF 3 TRANSMISSION REPAIRS AND NOW IM PASSED MY WARRANTY SO THEY WONT COVER THE DIAGNOSIS. IVE HAD IT LOOKED AT MULTIPLE TIMES AND WAS TOLD ITS NOT BAD ENOUGH OR THEY CANT FIND ANYTHING WRONG AT ALL. AND MY VIDEOS ARENT PROOF ENOUGH EVEN THOUGH YOU CAN SEE MY CRUISE IS SET AND MY SPEED DOESNT CHANGE BUT MY RPMS ARE ALL OVER THE PLACE, NOR IS IT POSSIBLE FOR ME TO MAKE MY RPMS STAY CONSISTANT AT A RATE. VERY FRUSTRATING TO BUY A BRAND NEW CAR TO HAVE THESE ISSUES CONTINUE TO HAPPEN AND GET HORRIBLE HAS MILEAGE.

ODI #11243906POWER TRAIN

CAR SHAKES BADLY WHEN ACCELERATING FROM A STOP, ESPECIALLY ON AN INCLINE. CAR CAN STALL AND COME TO A STOP WHEN TRAVELING LESS THAN 40 MPH. THE FIRST ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE STALLING BEGAN HAPPENIN JUST IN THE LAST WEEK.

ODI #11244058POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

WHEN TRYING TO ACCELERATE FROM STOP MY CAR SPUTTERS/ STUTTERS AND TRIES TO STALL OUT. IT ALSO HAS SOMETHING WRONG IN THE ELECTRICAL SYSTEM THAT HAS CAUSED MY STEREO AND OTHER FUNCTIONS TO NO LONGER WORK

ODI #11243539POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE'S PRESSURE PLATE WAS NOT FUNCTIONING AND CAUSED THE CLUTCH TO LOCK AND BECOME UNRESPONSIVE, WHICH RESULTED IN A FORCED GEAR CHANGE. THE FAILURE OCCURRED AFTER AN EXTENDED TIME PERIOD. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 423-875-2023) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 22271967-C6H7W6. THE CONTACT STATED THAT HE RECEIVED AN UNKNOWN RECALL NOTICE FOR THE VEHICLE; HOWEVER, THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 70,000.

ODI #11243744FUEL SYSTEM, GASOLINE,POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, 828-693-4281) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NO LONGER QUALIFIED FOR THE RECALL DUE TO A PRIOR REPAIR MADE TO THE TRANSMISSION WHERE A STRIP WAS WELDED ONTO THE BOTTOM OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THEY COULD REBUILD THE TRANSMISSION; HOWEVER, SHE WOULD HAVE TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,685.

ODI #11242935POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

A BOUGHT A USED FORD CAR FROM TOYOTA, THE CAR UNKNOWINGLY HAD A RECALL ON IT. THE CAR HAS BEEN SEEN 10 TIMES, UNDER WARRANTY, THE TRANSMISSION AND CLUTCH HAS GONE OUT, FORD AND TOYOTA HAVE REFUSED TO BY BACK THE CAR. CAR HAS BEEN OUT OF SERVICE FOR 31 DAYS AS OF NOW. AND I HAVE NOT RECEIVED A RENTAL, FORD WILL NOT OPEN THE RECALL BACK OPEN. HENDRICKS WON'T LOOK AT THE CAR THEY TELL ME TO TAKE IT BACK TO FORD. WHILE DRIVING THE CAR THE CAR WOULD NOT EXELORATE PASS 40-55 MILES PER HOUR. THE RADIO, BLUETOOTH PORTS STOPPED WORKING. THE AUTO START AND STOP STOPPED WORKING. I HAVE CONTACTED FORD COMPANY MORE THAN 10 TIMES WITH 6 CASE NUMBERS. THE LAST TIME I WAS DRIVING THE CAR I WAS IN MOTION ON THE HIGHWAY WHEN I COULD SMELL A BURNING ODER, THEN THE CLUTCH PEDAL WENT OUT (STUCK IN THE FAR BACK POSITION) THEN THE CAR WHEN INTO LIMP MODE AND WOULD NOT EXCEL PAS 50 MILES PER HOUR AFTER PRESSING THE GAS THE GAS PETAL GOES OUT. THE STICK TO CHANGE GEARS WHEN OUT AND THE CAR WAS SMOKING. I THEN ROLLED OFF THE NEAREST EXIT RAMP WHERE THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET

ODI #11242056POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO AN ACTIVE RECALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT REVERSE WHEN PLACED INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) AND WAS ADVISED TO BRING THE VEHICLE IN TO BE DIAGNOSED, BUT NOT TO BE REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

ODI #11241588POWER TRAIN

WHEN DRIVING THIS FOCUS, UPON INITIAL ACCELERATION, THIS CAR SHUTTERS BADLY. SEEMS TO SHUTTER MORE ON HOT DAYS, BUT THIS OCCURS ALL YEAR ROUND. AFTER DOING RESEARCH, FOUND THAT THIS IS A MAJOR ISSUE WITH THIS TRANSMISSION. PLAN ON CALLING DEALERSHIP TO SEE IF THIS ISSUE CAN BE RESOLVED. I DO NOT WANT THIS TO BECOME A SAFETY ISSUE FOR MY FAMILY.

ODI #11241111POWER TRAIN

TRANSMISSION SHUDDERS SLIPS AND IS GENERALLY SLUGGISH. SOMETIMES READS IN NEUTRAL AND CAR IS IN DRIVE MODE. FORD DEALERSHIPS STATE CLUTCH ASSEMBLY AND SEALS NEED REPLACED HAVE WRITTEN DOCUMENTATION FROM DEALERSHIP CONFIRMING THE ISSUE. I CONTACTED FORD CUSTOMER CARE AND WAS TOLD THAT THERE WAS NOTHING THEY WILL DO TO REPAIR THE PROBLEM AS FORD HAS NOT RECOGNIZED THAT THERE IS AN ISSUE. I WAS TOLD THAT I AM RESPONSIBLE FOR REPAIRS EVEN THOUGH THEY ARE AWARE OF THE PROBLEM.I WAS SHUNNED AND GENERALLY TREATED VERY POORLY BY EVERY F ORD DEALERSHIP I SPOKE WITH AS THEY STATED THEY CANNOT RECOVER THE REPAIR COSTS FROM FORD.

ODI #11240899ENGINE,FUEL/PROPULSION SYSTEM

WHEN I PRESS ON THE GAS TO ACCELERATE AFTER STOPPING AT A STOP SIGN OR RED LIGHT, (AFTER I HAVE DRIVEN THE CAR A SMALL DISTANCE) THE CAR JERKS AND JUMPS AND DOES NOT WANT TO ACCELERATE. I AM NOT SURE IF THIS IS COMING FROM THE TRANSMISSION OR NOT, BUT IT WORRIES ME BECAUSE I DO NOT WANT TO BE STUCK IN THE MIDDLE OF AN INTERSECTION BECAUSE MY CAR WILL NOT GO. IT HAS BEEN HAPPENING A LOT, BUT I HAVE NOT HAD IT IN TO A REPAIR SHOP YET AND I AM WONDERING IF IT HAS ANYTHING TO DO WITH THE BAD TRANSMISSIONS THAT WERE PUT INTO THE FORD FOCUSES. THIS HAPPENS WEATHER I AM DRIVING ON A CITY STREET OR ON A HIGHWAY AND IT IS VERY CONCERNING. I GOT A LETTER IN THE MAIL FROM FORD BACK IN DECEMBER 2018 THAT STATED MY CAR WAS HAVING ISSUES WITH CERTAIN THINGS AND THAT THEY WOULD BE SENDING OUT A RECALL IN THE FIRST QUARTER OF 2019, BUT I NEVER RECEIVED ANY CORRESPONDENCE FROM FORD AFTER THAT. THIS ISSUE HAS BEEN HAPPENING FOR A LONG TIME.

ODI #11240576FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUT OFF AND RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,691. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11240233POWER TRAIN

GOT THE CAR AROUND 31K MILES I'VE BEEN DOING UBER SINCE I'M A COLLEGE STUDENT WHO DESPERATELY NEEDS MONEY ALL THE TIME. MY TRANSMISSION JUST WENT ON MY 2015 FORD FOCUS SE IN THE MIDDLE OF TRAFFIC WHILE I HAD A PASSENGER. I WAS GOING ABOUT 20 MPH AROUND A ROUND ABOUT, WHEN THE ENGINE SUDDENLY STALLED. ON THE DASH IT SAID TRANSMISSION IS OVERHEATING WAIT 5 MINUTES. SO I DID. THE TRANSMISSION WOULDN'T GO INTO GEAR. I HAD A PREVIOUS 2013 MODEL WITH THE SAME TRANSMISSION PROBLEM. TO THINK FORD WOULD OF FIXED THE PROBLEM, THEY CONTINUED TO SELL THESE CARS. KNOWING THEY HAD FAILURE WITH THE TRANSMISSION.

ODI #11240171SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

WHEN TURNING THE CAR VIBRATES AND SHAKES A LOTS AND MAKE SOME NOISE.NOT SURE WHAT THIS COULD BE BUT NEED HELP WITH THIS BEFORE SOMETHING HAPPENS. THIS HAPPENED UPON TURNING TAKE OFF,HIGHWAY, EXHILARATION IN CITY ALSO TOO. I JUST BOUGHT THE CAR I NOTICE THIRD A FRIEND BOUGHT THIS TO MY ATTENTION I THOUGHT IT WAS THE ALL WHEE WE DRIVE. BOUGHT CAR03-08-20 DRIVE OUT OF TOWN IN APRIL FOR WEDDING.

ODI #11234975POWER TRAIN

SHUDDER AFTER ACCELERATION

ODI #11235090POWER TRAIN

THE TRANSMISSION IN MY 2015 FORD FOCUS HAS HAD NUMEROUS TRANSMISSION CONTROL MODULE UPDATES ( TCM ) WHICH THE DEALERSHIP KEPT SAYING WOULD FIX THE PROBLEM WHICH IT DID NOT IN MOST CASES MADE IT WORSE. THE DUAL CLUTCH HAS BEEN REPLACED 4 TIME'S THE THROW OUT BEARING, AND THE SHIFT MOTORS FOR THE FIX TO LAST BETWEEN 10,000 TO 15,000 MILES AND THE VEHICLE CLUTCH BEING REPLACED AGAIN. AT THE LAST VISIT TO DEALERSHIP WAS ADVISED THE CLUTCH NEED REPLACED AGAIN BUT WAS ADVISED IT WAS NOT UNDER WARRANTY NOW BECAUSE THE CLUTCH USED AT LAST REPLACEMENT WAS THE LATEST REVISED EDITION THAT HAD A 10,000 MILE WARRANTY THROUGH THE DEALERSHIP TO CONTACT FORD CUSTOMER CARE AND OPEN A CASE UP TO SEE IF FORD WILL WARRANTY THE REPAIR. WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AND GIVE THEM THE CASE NUMBER ISSUED BY FORD. THE DEALERSHIP CALLED LATER THAT DAY AND ADVISED THAT MY CAR WAS READY FOR PICKUP. AFTER ARRIVING AT THE DEALERSHIP THE CLUTCH HAD NOT BEEN REPLACED WAS ADVISED AT THAT TIME IT DID NOT MEET THE REQUIREMENTS OF THE SHUTTER FILE NUMBER TO WARRANT REPLACEMENT BUT IT DID A WEEK EARLIER WHEN THE VEHICLE WAS AT THE DEALERSHIP. AT THE CURRENT TIME THE SLIP'S ON ACCELERATION. JERK'S AND SHAKE'S WITH SUDDEN ACCELERATION FROM A STOPPED POSITION. HILL ASSISTANCE WORKS SPORADIC TO KEEP THE CAR FROM ROLLING BACKWARDS WHEN PULLING OUT ON A HILL. THE CAR AT TIMES WILL NOT WANT TO UPSHIFT OR DOWNSHIFT WHEN IT NEED TO CAUSING YOU TO HAVE TO PULL OFF THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK THEN IT WILL SHIFT CORRECTLY FROM A FEW DAYS TO A COUPLE OF WEEKS. THEN THE SAME PROBLEM AGAIN. BUT I'M TOLD BY FORD AND THE DEALERSHIP THERE IS NOTHING WRONG WITH THE CAR NOW AFTER I GOT A CASE NUMBER FROM FORD ON THE TRANSMISSION. THE CAR CURRENTLY HAS ONLY 75,000 MILES AND HAS STILL NOT BEEN FIXED BY FORD.

ODI #11235184VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

PURCHASED USED FROM A FORD DEALER USED 2015 FORD FOCUS. WAS TOLD THAT VEHICLE HAD TO LERN MY STYLE OF DRIVING. CAR SHUTTERS WHEN GOING ACCELERATING, TAKE TIME TO SHIFT BETWEEN 1,2,3, GEARS. ALSO SHUTTERS AT OTHER SPEEDS IN THE MIDDLE OF SHIFTING. CANNOT SHIFT QUICKLY FROM PARKED OR IN STOPPED POSITION LIKE AT A STOP LIGHT OR WHEN MERGING INTO TRAFFIC. CAR ALSO NOW REVS HIGH AND HAS TO BE COOLED DOWN AFTER DRIVING. I CANNOT TRUST VEHICLE TO BE DRIVEN BY OTHER FAMILY MEMBERS DUE TO TRANSMISSION AND ENGINE ACCELERATION PROBLEMS. HAS BEEN AN ONGOING PROBLEM BUT DEALERSHIP CHARGES FOR DIAGNOSTICS AND STATES THAT IT IS THE WAY I DRIVE.

ODI #11234841POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AKINS FORD (220 WEST MAY ST, WINDER, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE CLUTCH WAS SERVICED APPROXIMATELY EIGHT SEPARATE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.

ODI #11234907POWER TRAIN

THIS VEHICLE HAS SEVERE ISSUES WITH THE TRANSMISSION. IT WILL SHUDDER UPON ACCELERATION AND SLIP GEARS. AT LEAST ONCE WHILE IN MOTION, THE VEHICLE SHIFTED ITSELF INTO NEUTRAL AND I LOST THE ABILITY TO ACCELERATE WHILE ON THE HIGHWAY. MY REQUEST FOR RELIEF IN THE CLASS ACTION SUIT WAS DENIED WITH NO EXPLANATION OR WAY TO APPEAL.

ODI #11234909POWER TRAIN

I WAS AT A STOP LIGHT. WHEN I BEGAN TO SLOWLY ACCELERATE AWAY FROM THE LIGHT MY CAR SHOOK AGGRESSIVELY AND STALLED IN THE INTERSECTION. LUCKILY OTHER CARS WERE ABLE TO STOP. I RESTARTED MY CAR AND PUT IT IN GEAR IT BEGAN TO SHAKE AGAIN. I TURNED THE CAR OFF. EVENTUALLY I STARTED THE CAR AND DROVE IT HOME SHAKING EVERY TIME I ACCELERATED. I TOOK IT TO BEAU TOWNSEND FORD. THEY TOLD ME IT WAS A CLUTCH SHUDDER IN THE TRANSMISSION AND NEEDED FIXED. THEY SAID IT IS A COMMON PROBLEM WITH MY TRANSMISSION. THEY TOLD ME THEY HAVE PROBLEMS WITH THE TRANSMISSION SLIPPING INTO NEURAL. I PURCHASED MY CAR ONE YEAR PRIOR AND THE SALESMAN TOLD ME THEN THAT THE TRANSMISSION WAS RELIABLE AND EFFECTIVE. HE IT WAS A GREAT TRANSMISSION THAT NEVER NEEDED SERVICING DURING THE LIFE OF MY CAR. HE KNOWINGLY LIED TO ME.

ODI #11234956POWER TRAIN

THE CAR JUMPS, SHAKES, AND JITTERS WHEN TAKING OFF FROM A START. OFTEN TIMES JERKS BADLY AND FEELS AS IF IT WILL NOT WANT TO GO!

ODI #11234958POWER TRAIN

I AM THE ORIGINAL OWNER OF A 2015 FORD FOCUS WITH NO ACCIDENTS. AFTER 2 YEARS AND 20,000 MILES THE CAR WOULD OCCASIONALLY SHAKE VIOLENTLY UPON ACCELERATION, WHERE IT WOULD THEN ACCELERATE SLOWER THAN NORMAL AT THAT. I AM GREATLY WORRIED ABOUT THE SAFETY OF MYSELF, MY PASSENGERS, AND THE ENTIRE PUBLIC AS A LOSS OF CONTROL FROM THIS BEHAVIOR COULD CAUSE MULTIPLE FATALITIES AND GREATLY IMPACT MANY FINANCIALLY DUE TO TRAFFIC CAUSED BY AN ACCIDENT, OR EXUBERANT HEALTH AND/OR FUNERAL COSTS. I HAVE HAD THE ISSUE FIXED ONCE UNDER WARRANTY (COSTING ME A DAY OF WORK AS FORD DENIED ME A RENTAL EVEN THOUGH THE ISSUE WAS UNEQUIVOCALLY THEIR FAULT), BUT I KNOW THE ISSUE WILL COME BACK SOON AS IT HAS FOR MANY OTHERS. UPON WHICH, I WILL HAVE THE TRANSMISSION REPLACED AGAIN AND WILL SELL THE CAR TO AN UNSUSPECTING BUYER WHO MAY BE MORE LIKELY TO CAUSE AN ACCIDENT AS THEY WILL BE LESS INFORMED ON THE ISSUE WHEN THE PROBLEM OF THE DEFECTIVELY ENGINEERED CAR RISES AGAIN. THIS EXPERIENCE HAS STEERED ME AWAY FROM AMERICAN CARS FOR THE REST OF MY LIFE. I HAVE NEVER HAD ANY ISSUES WITH THE 1996 HONDA CIVIC I BOUGHT IN 2008 AND SOLD IN 2015.

ODI #11234361UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

THERE WAS A RECALL ISSUED FOR MY CAR AND THE MANUFACTURER HAS NOT PROVIDED A REMEDY.

ODI #11234384POWER TRAIN

CAR HESITATES WHEN ATTEMPTING TO ACCELERATE FROM STOP, HESITATION WHEN COASTING AND APPLYING THROTTLE, SHUDDERING (SOMETIMES SEVERE) AFTER EACH GEAR SHIFT FROM STOP TO FIRST, FIRST TO SECOND, SECOND TO THIRD. CLUTCH FEELS LIKE IT'S SLIPPING MID-GEAR IN FIRST, SECOND AND THIRD GEAR. CAR WENT INTO LIMP MODE ON FREEWAY AND CAUSED A JAM WHILE I NURSED IT OVER TO THE RIGHT SHOULDER TO GET OUT OF THE WAY OF TRAFFIC.

ODI #11234437POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

MY HUSBAND WAS DRIVING THE CAR IN RUSH HOUR TRAFFIC, ON THE HIGHWAY, AND THE CAR SUDDENLY MADE 3 CLUNKS AND THEN THE CAR SUDDENLY STARTED LOSING POWER, ALMOST DIED OUT.HE COULD NOT GET THE CAR TO ACCELERATE, EVEN THOUGH HE WAS STEPPING ON THE GAS PEDAL. HE ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THAT THE CAR HAS DONE THIS. THE FIRST TIME, IT STALLED OUT COMPLETELY AND LEFT HIM STRANDED ON THE HIGHWAY. FORD IS AWARE THAT THERE IS A STALL RISK, BUT THEY CAN NOT REPAIR THE CAR. I HAVE CONTACTED FORD HEADQUARTERS REGARDING THIS SAFETY ISSUE. I HAVE NOT HEARD BACK FROM THEM. THE 2015 FORD FOCUS HAS A BAD TRANSMISSION AND THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THE STALL RISK. THE DEALERSHIP THAT HAS HAD MY 2015 FORD FOCUS WILL NOT TRY TO REPEAT THE BEHAVIOR THAT CAUSED THE CAR TO COMPLETELY LOSE ACCELERATION. THEY KEEP TRYING TO GIVE THE VEHICLE BACK TO ME AND IT IS NOT FIXED!! FORD MOTORS NEEDS TO BE HELD ACCOUNTABLE FOR KNOWINGLY SELLING THE 2012-2016 FORD FOCUS WHEN THEY KNEW THAT ALL OF THESE CARS HAD BAD TRANSMISSIONS. WE DO NOT WANT THE CAR BACK. THESE VEHICLES SHOULD NOT BE ALLOWED TO BE DRIVEN BECAUSE OF THE STALL RISK.

ODI #11234475UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

THIS COMPLAINT IS IN REGARDS TO THE FORD FOCUS/FIESTA DPS6 TRANSMISSION ISSUE. DUE TO THE DRY DUAL CLUTCH SYSTEM ISSUE, THE VEHICLE ENGINE WOULD SHAKE AND RUMBLE VIOLENTLY WHILE MOVING. THIS MOSTLY OCCURS WHEN THE SUPPOSEDLY AUTOMATIC TRANSMISSION SHIFTING FROM THE FIRST AND SECOND GEAR. THE FIRST TIME I REPORTED THIS TO THE DEALER, THEY REPLACED THE CLUTCH WHICH STOPPED THE RUMBLE ISSUE UNTIL FEW MONTHS LATER, THE RUMBLE RETURNED. AGAIN I REPORTED THIS TO THE DEALERSHIP HOWEVER THIS TIME THEY BLAMED IT ON THE PURGE VALVE IN THE GAS TANK WHICH THEY REPLACED. THIS DID NOT FIX THE RUMBLE ISSUE AND THE DEALERSHIP DID NOT TRY TO VERIFY THE RUMBLE. THEY SIMPLY DID NOT ACKNOWLEDGE IT BY STATING THEY COULD NOT REPLICATE THE PROBLEM. FEW MONTHS LATER WHILE I WAS ON THE FREEWAY, THE RUMBLE OCCURRED AGAIN BUT WORSE THAN BEFORE. IMMEDIATELY MY VEHICLE LOST POWER AS IF IT'S STUCK AT FIRST GEAR. THE VEHICLE'S SPEED DROPPED TREMENDOUSLY WHICH IS EXTREMELY DANGEROUS SINCE I WAS ON THE FREEWAY AND EVERYONE WAS GOING 60+ MPH. LUCKILY I WAS ABLE TO PULL OVER SAFELY WITHOUT GETTING HIT. I RESTARTED THE VEHICLE AND IT RAN CONTINUE TO RUMBLE BUT NOT AS VIOLENTLY, THE CHECK ENGINE LIGHT WAS ON. I QUICKLY BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR. EVEN THOUGH I HAVE A BUMPER TO BUMPER WARRANTY, THE WARRANTY COMPANY REFUSE TO COVER THE TRANSMISSION REPAIR BECAUSE THE DUAL CLUTCH SYSTEM IS TECHNICALLY A MANUAL CLUTCH. FOR THAT REASON THEY DO NOT COVER IT. AS A CONSUMER, WE HAVE NO IDEA EXACTLY WHAT TYPE OF PARTS THE VEHICLE CONTAINS. THE VEHICLE WAS ADVERTISED AS AUTOMATIC TRANSMISSION WHICH IN COMMON SENSE, IT DOES NOT CONTAIN A MANUAL CLUTCH. THE DEALERSHIP WAS REQUESTING $2000+ FEE TO REPLACE THIS CLUTCH. AT THE SAME TIME OF THIS INSPECTION, THE PURGE VALVE IN THE GAS TANK WAS ALSO DEFECTED AND NEEDS TO BE REPLACED.

ODI #11234487ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE STALLING PERSISTED FOR A FEW MINUTES BEFORE THE VEHICLE BEGAN TO OPERATE SMOOTHLY AGAIN. THE CONTACT TOOK THE VEHICLE BACK TO THE PLACE IT WAS PURCHASED FROM AND WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,300.

ODI #11234545UNKNOWN OR OTHER

AFTER 3 WEEKS OF PURCHASING A NEW 2015, WE EXPERIENCE SEVERE TRANSMISSION SLIPPING AND SHUDDERING . STEERING COLUMN SHAKE, SHIFTS UP AND DOWN FORCED AND NOT ACCURATE. SLUGGISH PERFORMANCE TO THE POINT OF BEING A SEVERE SAFETY HAZARD. HELP ME. FORD SAID IT WAS MY FAULT, REFUSED TO GENERATE A WORK ORDER. 2ND TIME DIF DEALER SAID IT WAS NORMAL GO AWAY NO WORK ORDER EVEN. 3RD VISIT THEY SAID LEAVE IT FOR 30 DAYS, I CAN'T. THEY WOULDN'T GIVE ME A LOANER.4 TRY THEY SAID DON'T KNOW WHAT U TALKING ABOUT. I NEED FORD TO BUY THIS CAR BACK.HELP. I WILL GIVE MY CAR TO NHTSA TO VERIFY AND USE FREE OF CHARGE. THEY CAN KEEP IT.

ODI #11234557POWER TRAIN

NUMEROUS TRANSMISSION PROBLEMS. STALLING WHEN PRESSING ON ACCELERATOR AND LURCHING FORWARD WHEN NOT PRESSING ON ACCELERATOR OFTEN ARE MAIN ISSUES. TRANSMISSION CLUTCH AND AND TCM REPLACED PREVIOUSLY UNDER WARRANTY WITHOUT SUCCESSFUL REPAIR. MOST RECENTLY MY VEHICLE AT 83,000 MILES WAS DIAGNOSED AS NEEDING A NEW CLUTCH AGAIN AND FORD REFUSED TO COVER REPAIR BECAUSE MY VEHICLE WAS BUILT AFTER THEIR WARRANTY CUTOFF DATE AND I WAS CHARGED ALMOST $2,700 BY FORD DEALERSHIP TO REPLACE CLUTCH (DOCUMENTATION ATTACHED). NOT EVEN 1 WEEK AFTER RECEIVING VEHICLE BACK FROM FORD AFTER REPAIRS VEHICLE BEGAN EXHIBITING SAME ISSUES WHICH USUALLY PROGRESS AS TIME GOES ON. I FELT UNSAFE IN THE VEHICLE AFTER SO MANY REPAIRS AND HAVING TO PAY FOR THE MOST RECENT TRANSMISSION SO PURCHASED A NEW VEHICLE INSTEAD. I CAN ALSO PROVIDED DOCUMENTATION IF NEEDED FROM ALL THE PREVIOUS REPAIRS BY FORD.

ODI #11234569POWER TRAIN,ENGINE

WHEN VEHICLE IS IN MOTION, IT SHUTTERS, AND SLIPS GEARS. I EXPERIENCE POWER LOSS WHILE DRIVING, AND HAVE ALSO EXPERIENCED TROUBLE TRYING TO GET IT TO SWITCH GEARS PROPERLY WHEN ACCELERATING. WHEN I INITIALLY PURCHASED THE VEHICLE (FIRST TIME CAR BUYER) AND TOOK IT FOR A TEST DRIVE, I WAS TOLD THESE ARE NORMAL, AND WOULD NOT BE CAUSE FOR CONCERN, BUT HAVE SINCE BECOME A HUGE CONCERN.

ODI #11234597POWER TRAIN

DPS06, SHUDDERING AND BUCKING AT LOW SPEEDS (15-25MPH) AND SLIGHT VIBRATION AT AROUND 55 MPH THAT GOES AWAY WHEN IT SHIFTS INTO 6TH. VARIOUS PROBLEMS SEEM EXADURATED IN THE RAIN EXPLAINED AS "DRIVING WEIRD"

ODI #11234019POWER TRAIN

WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.

ODI #11233899POWER TRAIN

I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/

ODI #11233718POWER TRAIN

AFTER DRIVING LIKE FOR 30 MINUTES IF I MAKE COMPLETE STOP AND WHEN I PRESS GAS PADDLE MY CAR STARTS SHAKING AND HARD TO GET PICK UP. IT SHAKES FOR COUPLE OF TIME AND THEN GOES NORMAL. AND WHILE DRIVING ALSO I CAN FEEL THE SAME.

ODI #11232997POWER TRAIN

TRANSMISSION WENT INTO TO NEUTRAL AT HIGHWAY SPEED. WAS FORCED TO DRIFT ONTO THE SHOULDER, SHUT OFF VEHICLE AND RESTART. HAPPENED TWICE TODAY.

ODI #11233030STEERING

AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.

ODI #11233080POWER TRAIN

THE VEHICLE WAS STOPPED BUT WHEN I TRIED TO ACCELERATE IT HESITATED AND STARTED TO SHUDDER. PROBLEM WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. THIS HAS BEEN REPLACED 5 TIMES AND FORD STILL HAS NO FIX FOR THIS DEFECTIVE TRANSMISSION. THIS WAS ON A SIDE STREET ATTEMPTING TO PULL OUT ONTO A BUSY NUMBERED ROADWAY. THIS ALMOST RESULTED IN A COLLISION.

ODI #11233121POWER TRAIN

THE CAR IS SLIPPING WHEN TAKING OFF FROM A RED LIGHT OR STOP SIGN CAUSING IT TO STALL AND CREATING WHAT COULD POSSIBLY BE A DANGEROUS SITUATION. THIS IS THE 3RD TIME IN THE 3 YEARS OF OWNING THIS VEHICLE THAT WE HAVE HAD TO DEAL WITH THIS EXACT ISSUE AND THE DEALERSHIP HAS REPLACED A 'PART' ON THE TRANSMISSION WHICH EVIDENTLY ISN'T THE SOLUTION TO THE PROBLEM SEEING THAT IT CONTINUES TO HAPPEN. THIS CAR BELONGS TO MY DAUGHTER AND SHE IS ENROLLED IN COLLEGE WHICH 2 HOURS AWAY FROM HOME AND THE CAR ONLY HAS 57,205 MILES ON IT. THE EXTENT OF THIS ISSUE, THE FACT THAT IT COULD RESULT IN AN UNNECESSARY ACCIDENT OR LEAVE HER STRANDED ON THE SIDE OR MIDDLE OF A HIGHWAY OR INTERSTATE LEAVES ME VERY CONCERNED FOR HER SAFETY. I WOULD FEEL BETTER AS A PARENT KNOWING THAT MY CHILD WAS IN A SAFE VEHICLE, WHICH I THOUGHT SHE WAS WHEN WE PURCHASED THE CAR BUT NOW I'M QUESTIONING THIS DECISION.

ODI #11232673POWER TRAINCRASH

I PICKED UP MY CAR LAST WEEK FROM THE DEALERSHIP AFTER HAVING THE CLUTCH REPLACED. WHEN I LEFT WORK ON MONDAY 7/15, MY CAR WOULD NOT SHIFT WHILE I WAS ACCELERATING IN TRAFFIC. IT WAS OVER 5,000 RPMS...I HAD TO GO ACROSS LANES OF TRAFFIC TO PULL MY CAR OVER AND WAS HONKED AT SEVERAL TIMES. I WAS ALSO REAR ENDED IN DEC 13, 2016 WHILE ACCELERATING BUT MY CAR SLIPPED INTO NEUTRAL.

ODI #11232817POWER TRAIN

FORD'S AUTOMATIC TRANSMISSION HAS CONSTANTLY SHUDDERED WHEN STARTING AND SHIFTS IN A JERKING, HESITATING MANNER. FORD REPLACED THE CLUTCH PLATES WHICH PROVIDED MINIMAL IMPROVEMENT. FORD HAS SAID THE WARRANTY ON THIS TRANSMISSION HAS BEEN EXTENDED TO 100,000 MILES. I BELIEVE THIS IS A SAFETY ISSUE.

ODI #11232162ENGINE

TAKATA RECALL, MY CAR JUST STARTS TO LOSE BREAK FLUID REAL QUICK AND NOW THE ENGINE HAS BEEN OVER HEATING FOR THE PAST COUPLE DAYS AND IT HAS STARTED OFF OF KNOW WHERE. I'VE BEEN KEEPING UP WITH THE MAINTENANCE AND IT HAS BEEN MESSING UP LATELY. IT'S A PRACTALLY BRAND NEW CAR WITH VERY LOW MILEAGE I'VE HAD IT FOR 7 MONTHS AND IT'S BEEN GIVING ME A LOT OF PROBLEMS.

ODI #11232213POWER TRAIN

CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.

ODI #11232256POWER TRAIN

CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!

ODI #11232273UNKNOWN OR OTHER,ENGINE

CAR HESITATES AND DOES NOT SHIFT SMOOTHLY. TAKE OFFS ARE DANGEROUS BECAUSE CAR SHIFTS RADICALLY.

ODI #11232294POWER TRAIN

VEHICLES LURCHES AND SHIMMIES WHEN TRYING TO TAKE OF , IN TOWN TRAFFIC , IT WON'T HARDLY PULL ITSELF , SHIMMIES VERY HARD AND MAKE GRINDING NOISES, LURCHES SO HARD I AM AFRAID IT IS GOING TO LURCH IN FROM OF OTHER MOVING TRAFFIC OR LURCH INTO SOMEONE IN FRONT OF ME

ODI #11232321POWER TRAIN

TOOK IT TO THE DEALER A YEAR AFTER I BOUGHT IT NEW, TRANS PROBLEMS ( SHUTTERING ) THEY FIXED IT , A YEAR AND A HALF LATER IT IS SHUTTERING AGAIN. I ALSO HAD A 2014 FOCUS ,DID THE SAME THING. FORD KNEW ABOUT THIS BECAUSE MY NEIGHBOR IS A PROTOTYPE MECHANIC IN DEARBORN, AND HE SAID THEY NEVER FIXED THE PROBLEM. I HAVE ALWAYS OWNED FORDS, NEVER AGAIN, IN FACT I BOUGHT A TOYOTA, AND WHEN I GET RID OF THIS POS, I WILL BUY ANOTHER TOYOTA.

ODI #11232439POWER TRAIN

SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.

ODI #11232610POWER TRAIN

THIS VEHICLE STUTTERS UPON ACCELERATION. IT'S FEELS LIKE IT'S BUCKING AFTER COMING TO A FULL STOP AND THE PUTTING THE FOOT ON THE GAS IN DRIVE.

ODI #11231856POWER TRAIN

FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.

ODI #11231938POWER TRAIN

2015 FORD FOCUS HAS SEVERE SHUDDERING AND HARD SHIFTING AFTER STOPPING. WHEN FIRST MOVING FROM A STOP SIGN OR STOP LIGHT THE VEHICLE SHUDDERS AND SHIFTS HARD. FORD TOLD ME THAT THE ONLY THING I CAN DO IS TO FILE A COMPLAINT WITH NHTSA

ODI #11231663UNKNOWN OR OTHER

A/C SOMETIMES REDUCES TO ALMOST NO AIR AND LITTLE COOLING, DEALER SAYS THE A/C CONDENSOR IS FREEZING INTO A BLOCK OF ICE DUE TO FAILING SENSOR(S), BUT THE COMPUTER DOES NOT STORE A CODE SO THEY WON'T REPLACE ANY SENSORS UNTIL THE A/C FAILS AND I BRING IT IN WHILE IT IS IN FAILURE MODE!!! REALLY CONVENIENT IN THE NO. CAL. SUMMER OF 100 PLUS DEGREE HEAT!!!! THIS HAS BEEN OCCURRING SINCE 2017 WITH NO REPAIRS MADE!!!

ODI #11231661POWER TRAIN

WHEN PUTTING AUTO TRANS. FROM PARK TO DRIVE, TRANS. DID NOT ENGAGE, PUT IT IN REV. WITH SAME RESULTS, HAD TO PUT BACK IN PARK THEN BACK TO DRIVE FOR TRANS. TO ENGAGE. THIS HAS OCCURRED ABOUT 4 SEPARATE TIMES.

ODI #11231693POWER TRAIN,UNKNOWN OR OTHER,ENGINE

THE CAR SHUDDERED AND JERKED WHEN STOPPED AND ON ACCELERATION FROM A STOP. A METAL GRINDING CAN BE HEARD FROM THE ENGINE WHILE DRIVING DURING THIS JERKING FROM ACCELERATION. THE CAR WOULD LOSE POWER WHILE DRIVING. ONE TIME, THE CAR STALLED, RESULTING IN LOSE OF POWER, WHILE I WAS TURNING LEFT THROUGH AN INTERSECTION. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP FOR REPAIR MANY TIMES WITH NO RESOLUTION OF THESE SYMPTOMS.

ODI #11231517POWER TRAIN

I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OUT. I AM TOLD ITS THE AIR COMPRESSOR WHICH IS EXPENSIVE. THE REAR CAMERA IS BROKEN AS WELL FOR NO OBVIOUS REASON. THAT WENT OUT IN THE FIRST YEAR. I TOOK IT IN AND WAS TOLD THE CAUSE WAS UNKNOWN. THIS CAR IS NOT SAFE.

ODI #11231592FUEL/PROPULSION SYSTEM

I DROVE TO THE MARKET TO GET SOME FOOD AND WHEN I CAME BACK THE CAR WOULD NOT TURN ON WE TRIED JUMP STARTING AND IT SEEMED LIKE IT WANTED TO START BUT IT DIDN'T.

ODI #11231623SUSPENSION,POWER TRAIN,WHEELS

TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?

ODI #11231349STRUCTURE

OUR DAUGHTER'S TRUNK ON HER 2015 FORD FOCUS HATCHBACK WILL NOT OPEN, THERE IS NO EMERGENCY RELEASE IN THE TRUNK SPACE TO RELEASE THE TRUNK THAT IS REQUIRED BY A 2001 LAW. TOOK THE CAR TO AN AUTO BODY SHOP AND THEY WERE CONFUSED AND TOLD US THEY COULD TRY TO OPEN IT, BUT COULD NOT GIVE US A GUARANTEE. FORD DEALERSHIP TELLS US THERE SHOULD BE AN EMERGENCY RELEASE, THAT WE NEED TO BRING THE CAR IN. WE CAN CLEARLY SEE IN THE BACK OF THE CAR THAT NO SUCH GLOW IN THE DARK PIECE IS THERE. I CALLED FORD CORPORATE AND THEY SAID IT DOESN'T LOOK LIKE OUR VEHICLE HAS THE EMERGENCY RELEASE. I READ THE DESCRIPTION ON THE NTSB WEBSITE ABOUT PASSENGER VEHICLES WITH TRUNKS BEING REQUIRED TO HAVE IT. HOW DO WE PROCEED TO MAKE CERTAIN OUR DAUGHTER'S VEHICLE IS SAFE AND THAT THE TRUNK IS USABLE?

ODI #11231194POWER TRAIN

MY 2015 FORD FOCUS HAS HAD IT'S CLUTCH COMPLETELY REPLACED 2 TIMES SO FAR. OVER THE YEARS THE CAR HAS FREQUENTLY JERKED FORWARD WHEN ACCELERATING FROM A BRAKING POSITION, OFTEN TIMES MISSES GEARS WHEN ACCELERATING AND IS ALREADY IN MOTION, AND THE ENTIRE CAR NOTICEABLY SHUDDERS WHILE WAITING AT STOP LIGHTS. THE DEALER TOLD ME FOR YEARS THAT THESE WERE ALL NORMAL CAR OCCURRENCES AND I NEEDED TO ACCELERATE HARDER TO BREAK IN THE CAR. EVENTUALLY, ONE REP RELENTED AND EXPLAINED IT WAS A FAULTY DESIGN WITH NO SOLUTION AND THAT I'D NEED TO COME BACK IN AND HAVE THE CLUTCH REPLACED EVERY 10K MILES. UNFORTUNATELY, IT'S NOW THAT TIME AGAIN AS ALL OF THE SIGNS HAVE MANIFESTED ONCE AGAIN. SADLY, I HAVEN'T EVEN HIT 30K MILES AND A FOURTH CLUTCH IS ALREADY NEEDED.

ODI #11231209POWER TRAIN

EXTREME SHAKING WHILE STOPPING AND STARTING TO ACCELERATE, WILL SOMETIMES SUDDENLY START TO MOVE FORWARD AT A STOP WITH BRAKE LIGHTLY APPLIED, THIS IS A KNOWN PROBLEM AND HAS HAD CLUTCHES IN DPS6 TRANSMISSION REPLACED TWICE, WHILE AT OTHER TIMES DEALER INFORMED REPAIRS WERE NOT IN THE PARAMETERS OF REPAIR

ODI #11231358FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11231414POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPUTTER WHEN THE VEHICLE WAS STOPPED AND STARTED. ALSO, THE VEHICLE WOULD STALL BETWEEN SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED WITH A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 60,002. *TR

ODI #11231462POWER TRAIN

I PURCHASED MY CAR NEW FROM RYAN FORD IN SEALY TX AND IMMEDIATELY STARTED HAVING TRANSMISSION PROBLEMS. I TOOK MY CAR BACK AND THEY ADJUSTED MY CLUTCH. THAT SAME DAY, THE CAR MADE A LOUD NOISE AND FELT LIKE THE BOTTOM WAS COMING OUT AS I WAS DRIVING ON THE TOLL. I TOOK MY CAR BACK AGAIN AND THEY KEPT MY CAR FOR A WEEK. THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. FAST FORWARD, I CONTACTED FORD AND THEY ASKED ME TO CALL FORD RELATIONS. I TOLD FORD RELATIONS THAT IT WAS JERKING AND HESITATING. SO I TOOK MY CAR TO AUTONATION FORD HERE IN KATY, TX. THEY REPLACED THE BATTERY AND THE CLUTCH. I TOOK MY CAR BACK TO AUTONATION FORD AND EXPLAINED TO THE TRANSMISSION GENTLEMAN THAT MY DAD AND MY BOYFRIEND HAD DRIVEN MY CAR AND SAID THE TRANSMISSION WAS SLIPPING. THE SERVICE MAN DROVE IN THE NEIGHBORHOOD, NOTTINGHAM, AND SAID THERE WAS NOTHING WRONG WITH IT. SO I THEN RECEIVED A RECALL NOTICE AND I CALLED TO SCHEDULE AN APPOINTMENT AND THE LADY WHO SCHEDULES APPOINTMENTS TOLD ME THAT MY CAR WILL ALWAYS HAVE "SHUTTERING" PROBLEMS NOT MATTER HOW MANY ADJUSTMENTS OR HOW MANY TIMES THEY CHANGE MY CLUTCH. SHE SAID FORD HAS EXTENDED THEIR WARRANTY TO I BELIEVE 60K MILES. MY FIRST BRAND NEW CAR WAS A FORD EXPLORER SPORT WHICH I LOVED. I NEVER HAD A PROBLEM. I HAVE PURCHASED 2 FORD EXPLORERS, A F150, A FOCUS (BUT I DID NOT HAVE A TRANSMISSION PROBLEM), AND I LEASED A FLEX. MY CAR HAS UNDER 40K MILES AND I AM VERY FRUSTRATED THAT THE CAR WILL ALWAYS HAVE A PROBLEM. I FINANCED $25K AND I AM READY TO DROP OFF MY CAR AT THE DEALERSHIP WITH THE KEYS! I DO NOT WANT TO PUT ANYMORE MONEY INTO THIS CAR!!!!! I WILL NEVER BUY ANOTHER FORD AGAIN. I FILED A CLAIM WITH FORD BUT THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE I WAITED TOO LONG. NOBODY EVER TOLD ME THAT WHAT WAS REALLY GOING ON WITH THE CLUTCH. THEY MADE ME FEEL TO BE A STUPID LADY. I WILL SEND FURTHER DOCUMENTATION.

ODI #11231505POWER TRAIN

HAVE HAD 5 DIFFERENT OCCASIONS WERE CAR WOULD JURK VIOLENTLY ON TAKE OFF . EACH TIME THE FORD DEALER WOULD JUST RESET TIMING THAT WOULD LAST 3MO THAN I HAVE TO TAKE IT BACK TO DEALER TO HAVE IT FIXED AGAIN HAVE APPT TO GO BACK TO DEALER FOR THE 6TH TIME IN 2YEARS . NEVER GETTING IT FIXED FOR GOOD .. THEY TOLD ME FORD WILL NOT REPLACE MY TRANSMISSION. ALL THEY CAN DO IT RECALIBRATE IT ... I AM NOW TAKING IT BACK EVERY 6MO TO GET FIXED . WERE IT LAST FOR MAYBE 2 TO 3 3MO. ON TAKE OFF IT JURKS SO VIOLENT AND STAULS OUT . I HAVE ALL PAPERS WORK FOR EVERY TIME I'VE HAD TO TAKE IT IN BECOUSE OF THE VIOLENT TAKE OFF . DEALER TOLD ME THE FORD FOCUS WAS DEFECTIVE WHEN MADE N SHOULD HAVE NEVER BEEN SOLD . IM AFRAID TO DRIVE IT ANY MORE . IT HAPPENED ON CITY STREETS N ANY TIME I HAVE TO TAKE OFF SO THAT IS ALL THE TIME. .. PLEASE HELP

ODI #11230956FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11230975POWER TRAIN

CAR HAS DELAYED QUICK ACCELERATION AND JERKING WHEN GOING FROM A STOP. WILL JERK IN ACCELERATION WHILE DRIVING AS WELL. OCCASIONALLY JERKING HAPPENS WHEN PULLING OUT FROM A PARKING LOT OR TURNING DOWN A STREET WHEN ON COMING TRAFFIC IS COMING THIS MAKES ME WORRIED BECAUSE IT COULD CAUSE A POTENTIAL ACCIDENT IF MY CAR DOES NOT GO WHEN I WANT IT TO GO AND THEN GOES WHEN IT SHOULDN'T GO. I HAVE TO LEAVE A LOT OF TIME SPACE WHEN ACCELERATING IN CERTAIN CONDITIONS. IT'S BEEN HAPPENING FOR 3 YEARS BUT HAS GOTTEN MORE AGGRESSIVE AND HASN'T CHANGED.

ODI #11231062POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

MY TRANSMISSION DOES NOT SHIFT PROPERLY ANS EVERYONE THAT I KNOW THAT HAS THIS SAME TYPE OF VEHICLE IS HAVING THE SAME PROBLEM. WHEN YOU TAKE OFF THE TRANS DOESNT SHIFT RIGHT.

ODI #11231074POWER TRAIN,ENGINE

CAR SPUTTERS, HESITATES, MAKES CLINKING NOISES WHEN ACCELERATING. ENTIRE FRONT END INCLUDING STEERING WHEEL SHAKES AND VEHICLE HESTITATES WHEN GIVEN GAS. WHEN STOPPED CAR RANDOMLY IDLES WITHOUT USING GAS PEDAL, EVEN COMPLETELY LOSES POWER AS IF OUT OF GAS REQUIRING CAR TO BE RESTARTED. ENGINE ALSO SHIFTS GEARS LATE IN RPM SEQUENCE. I HAVE ALREADY PAID FOR OUT OF POCKET THE ISSUE RELATED TO THE GAS CYCLINDER WHICH IS THE OPEN RECALL AND THESE PROBLEMS CONTINUE TO PERSIST. PROBLEM HAS PERSISNTED EVERY DAY SINCE DATE SELECTED WHIHC IS WHEN I PURCHASED VEHICLE.

ODI #11230507POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SHUDDER. THE VEHICLE WAS TAKEN TO TIM DAHLE FORD (LOCATED AT 2534 N 200 E, SPANISH FORK, UT 84660, (801) 798-3553) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ODI #11230076VISIBILITY/WIPER

WHEN I TURN ON THE WINDSHIELD WIPERS, THE WIPER BLADES SOMETIME STOP, WITH THE BLADES IN A VERTICAL POSITION OR ANOTHER ANGLE ON THE WINDSHIELD. THEY MAY REMAIN IN THAT POSITION FOR A MINUTE OR MORE. THIS HAS HAPPENED MANY TIMES WHILE DRIVING ON CITY STREETS AND ON HIGHWAYS. TO GET THE WIPERS WORKING AGAIN, I USUALLY HAVE TO TURN THE WIPER CONTROL OFF AND THEN BACK ON. DURING THIS TIME, RAIN IS ACCUMULATING ON THE WINDSHIELD, REDUCING VISIBILITY. THIS IS VERY UNSAFE. I REPORTED THE WIPER PROBLEM TO THE DEALER, BOB THOMAS FORD, 2215 DIXWELL AVENUE, HAMDEN, CONNECTICUT 06514, ON AUGUST 15, 2018, WHEN THE CAR HAD 11,122 MILES ON THE ODOMETER. THE DEALER DID NOT FIX THE PROBLEM. RECEIPT FROM THE DEALERSHIP INSPECTION STATED: "REFER TO SSM 45753." REPAIR TECHNICIAN SAID HE COULD DO NOTHING ABOUT THE PROBLEM. SINCE THAT TIME, THE WINDSHIELD WIPERS HAVE CONTINUED TO STOP, UNPREDICTABLY, IN A VERTICAL OR OTHER POSITION ON THE WINDSHIELD.

ODI #11230203STEERING

AT AROUND 70,000 MILES I COULD HEAR A SCRATCHING/RUBBING SOUND WHEN I TURNED, AROUND 70,500 I COULD HEAR IT OUTSIDE OF THE VEHICLE. 71,000 MILES THE STEERING RACK AND PINION FAILED WHILE DRIVING. I WAS IN A CORNER AND COULD HAVE DIED.

ODI #11229938STEERING

TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.

ODI #11229962STEERING

WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.

ODI #11229964ENGINE,FUEL/PROPULSION SYSTEM

TAKATA RECALL MY CARS TRANSMISSION LIGHT IS ON AND A MESSAGE CAME UP SAYING TRANSMISSION AT FAULT. ALSO WHEN I WOULD STOP COMPLETELY AT A STOP SIGN OR RED LIGHT THE CAR WOULD SHUDDER AND MAKE A WEIRD NOISE. I'VE BEEN HAVE TROUBLE TURNING IT ON, I WOULD HAVE TO JUMP START IT EVERY NOW AND THEN.

ODI #11229746POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO

ODI #11228970POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE FINALLY ACCELERATED AFTER APPLYING STRONG PRESSURE TO THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BARTOW FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT ONLY PART OF THE VEHICLE WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600.

ODI #11228988POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

TOOK MY CAR FOR TCM REPAIR - DEALERSHIP FOUND ANOTHER SENSOR ISSUE NEEDING TO BE REPLACED 4 DAYS LATER TRANSMISSION FAULT SERVICE NOW AND HILLSIDE ASSIST UNAVAILABLE ERRORS CAME ON. WHEN ACCELORATING FROM A STOP THE CAR HAS A HARD TIME SHIFTING GEARS. CAR IS BACK AT DEALERSHIP BUT THE MECHANICS AND SERVICE DIRECTOR SAY THEY HAVE NEVER HEARD OF SUCH ISSUES. IT IS ALL OVER THE INTERNET(OVER 4971 COMPLAINTS) ABOUT FORD FOCUS TRANSMISSION ISSUES

ODI #11228676POWER TRAIN

THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. IF THERE IS A PROBLEM THAT THEY HAVE ALREADY RECALLED OR PUT OUT A TSB FOR HE DPS6 AUTOMATIC TRANSMISSION, IT SHOULD BE FIXED. WHEN ACCELERATING FROM A STOP THERE IS TRANSMISSION SHUDDER OCCASIONALLY. IT DOESN'T DO IT ALL THE TIME, BUT A LOT OF THE TIME. THIS IS THE SAME THING OTHER PEOPLE ARE FIGHTING WITH JUST A FEW WEEKS PRIOR BUILD DATE. THIS SEEMS TO HAPPEN WHEN YOU ARE TAKING OFF, SOMETIMES WHEN IT SHIFTS TO 2ND GEAR. MOST EVERY TIME IT DOES IT YOU CAN BET YOU ARE PULLING INTO HEAVY TRAFFIC AND ITS GOING TO CAUSE AN ACCIDENT. THE FIRST TIME I NOTICED THIS I HAD JUST DRIVEN ABOUT 400 MILES. SINCE THEN IT HAS BEEN NOTICED MORE.

ODI #11223163UNKNOWN OR OTHER

THE PROBLEM IS THE CLUTCH ASSEMBLY AND I DON'T KNOW WHY FORD HASN'T PLACED A RECALL ON THIS. MANY OWNERS ARE HAVING TO DEAL WITH THIS KNOWN ISSUE.

ODI #11222679FUEL/PROPULSION SYSTEM

I HAVE PICK UP ISSUES DUE TO RECALLED FUEL CPV. I HAVE TO MAINTAIN ABOVE 1/2 TANK OF GAS OR ELSE THE FUEL GAUGE DOES NOT REGISTER CORRECTLY CAUSING ME TO RUN OUT OF GAS BEFORE THE GAUGE REGISTERS EMPTY. THIS HAS HAPPENED WHILE I WAS IN TRANSIT. THE CAR HAS STALLED WHILE IN TRAFFIC. IT IS VERY DANGEROUS. ALSO,THE CAR WILL SPUTTER AND BACKFIRE DUE TO VAPORS GATHERING AT DANGEROUS LEVELS IN TANK.THE MANUFACTURER NOTIFIED ME OF THIS RECALL BACK IN JANUARY AND STILL DOES NOT HAVE REPLACEMENT PART AVAILABLE TO DO RECALL REPAIR. I UTILIZE MY VEHICLE TO TRANSPORT MY MOTHER WHO IS ON OXYGEN. I FEEL VERY UNSAFE DOING SO BECAUSE OF BACKFIRING,STALLING,ETC ;SO I HAVE BEEN HAVING TO SPEND TONS OF EXTRA MONEY ARRANGING FOR ALTERNATE TRANSPORT. THIS IS RIDICULOUS. OVER 6 MONTHS TO MANUFACTURE A REPLACEMENT PART? I WANT THIS PART REPLACED BEFORE A WORSE INCIDENT IS CAUSED BY THIS PROBLEM.

ODI #11222697UNKNOWN OR OTHER

RECALL WITH THE PCM AND TCM ON THIS VEHICLE ARE A ISSUE CONSISTENTLY EVERY SEVERAL MONTHS IT IS BACK AT THE DEALERSHIP GETTING REPAIRED. THE RECALL ONLY COVERS THE VEHICLE TILL 80,000 MILES. UNFORTUNATELY SINCE IT NEEDS WORK (UNDER RECALL ISSUE) EVERY COUPLE OF MONTHS TO KEEP THE CAR RUNNING I AM AT A LOSS AS TO WHAT I AM SUPPOSED TO DO WHEN MY CAR HITS 80,000. THE CAR HAS A HARD SHIFT, SOMETIMES WILL NOT REVERSE, SOMETIMES WILL NOT START, SOMETIMES WILL NOT PASS 1ST GEAR.

ODI #11222373FUEL/PROPULSION SYSTEM

WE HAVE HAD A REPEATED CODE P090C THAT HAS ULTIMATELY LED US TO THE CLUTCH ACTUATORS WHICH ARE CONTROLLED BY THE TCM. THIS HAS CAUSED THE TRANSMISSION TO JUMP INTO OTHER GEARS WHILE DRIVING, PREVENTING THE MOVEMENT OF THE CAR ONCE PARKED/THEN ENGAGED INTO REVERSE STOPS WORKING. WITHIN THE 24 HOUR PERIOD, THE CODES DISAPPEAR THEN THE MECHANICS CANNOT DIAGNOSE OR CONFIRM THE ISSUE??? I PURCHASED MY OWN CODE TESTER AND FIGURED THIS OUT ON MY OWN. NOW, FORD STILL DOES NOT HAVE THIS AS A RECALL EVEN THOUGH THIS IS A MAJOR ISSUE WITH THIS MAKE/MODEL. THERE IS AN EXTENDED WARRANTY ON THE PART ITSELF FOR THOSE IN THE SAME SITUATION, HOWEVER, FINDING A DEALER THAT WILL MAKE THE REPAIRS WITHOUT THE CODES IN THE CAR, THAT IS THE REAL DIFFICULTY. THERE IS A CLASS ACTION LAWSUIT FLOATING AROUND FOR THIS ISSUE AS WELL. THIS HAPPENS WHEN THE CAR IS IN DRIVE ON IH 35 IN AUSTIN TEXAS. THIS ALSO HAPPENS WHEN PARKING THE VEHICLE ONCE THE CHECK ENGINE LIGHT COMES ON.

ODI #11222150FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE AN OIL CHANGE AND WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER THIS RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,598. *TR CONSUMER STATED ON MY OWN ACCORD ,I BROUGHT THE VEHICLE TO AN AUTHORIZED FORD DEALERSHIP AND WAS TOLD THE VEHICLE WAS FIXED. LESS THAN 60 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I HAD AN INDEPENDENT MECHANIC PLACE THE CAR ON THE COMPUTER AND IT CAME BACK THE PURGE VALVE, FUEL TANK AND THE FUEL PUMP- THE RECALLED ITEM(S). I RETURNED TO THE FORD DEALERSHIP WITH THE INFORMATION AND THE RECALL LETTER AND THEY REFUSED TO FIX THE PROBLEM, SAID THEY ALREADY FIXED IT, WHICH WAS NOT TRUE. THEY UPDATED THE COMPUTER SOFTWARE, NEVER REPLACED ANY PARTS. I RETURNED TO THE FORD DEALERSHIP WITH THE DIAGNOSTIC TEST WHICH I PAID FOR BY AN INDEPENDENT MECHANIC AND THE FORD MECHANIC TOLD ME I HAD TO PAY FOR THE SAME DIAGNOSTIC TEST AND IT WOULD COST $150 AND THAT THE PARTS ARE NOT COVERED BY THE RECALL AND THAT FORD WOULD NOT PAY FOR IT. FURTHERMORE, I HAVE CONTACTED THE FORD MOTOR COMPANY AND HAVE SPOKEN WITH A KAMISHA AND THE CASE NUMBER IS #21947630- 1888 631-3788 X77721 AND HAVE YET TO BE GIVEN ANY REASONABLE SOLUTION TO REMEDY THE PROBLEM.*JB

ODI #11221708STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11220842FUEL/PROPULSION SYSTEM

ENGINE WAS STALLING WHEN I CAME TO STOPS, CHECK ENGLINE LIGHT CAME ON. CODE WAS FOR EVAP SYSTEM. IT WAS FOUND THE CANISTER PURGE VALVE WAS FAULTY, CAUSING THE ENGINE STALLING. KEEPING THE GAS TANK FILLED ABOVE HALF TANK ALLEVIATES THE PROBLEM. WE REPLACED THE PURGE VALVE BUT THE CHECK ENGINE LIGHT REMAINS ON AS WE CANNOT REPROGRAM THE PCM AND I CANT AFFORD TO LET MY CAR SIT AT FORD FOR THREE DAYS BEFORE THEY EVEN LOOK AT IT AND THEN THE EXORBITANT COST TO REPAIR.

ODI #11220002FUEL/PROPULSION SYSTEM

I RECEIVED A NOTICE BACK IN DECEMBER 2018 ABOUT A RECALL ON A POSSIBLE ISSUE WITH MY CAR'S CPV POSSIBLE STICKING AND STALLING CAR. I FEEL FORD HAS EXCEED A REASONABLE TIME FRAME IN COMING UP WITH A SOLUTION TO THIS ISSUE. MAKING SURE I HAVE A 1/2 TANK OF GAS IN MY CAR AT ALL TIMES IS NOT AN ACCEPTABLE SOLUTION TO ME.

ODI #11219728STEERING

POWER STEERING ASSIST MOTOR GRINDING. STEERING IS NOT AS RESPONSIVE BUT IT WORKS

ODI #11218891POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY ACCELERATING, SHOOK, AND THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR WHILE DRIVING 35 MPH. LARRY H. MILLER FORD MESA (460 E AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) STATED THAT THEY DIAGNOSED THE FAILURE ON A COMPUTER AND IT CHECKED OUT WITH NO ISSUES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC PRIOR TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS STILL COVERED UNDER THE ORIGINAL WARRANTY. THE VEHICLE WAS THEN TOWED TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 40,000.

ODI #11218299STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.

ODI #11217764POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE FIRST GEAR WAS MALFUNCTIONING AND SLIPPING. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 396-6100) WHERE THEY REPLACED THE CLUTCH. AFTER THE REPAIRS, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER STATED THAT THERE WAS A DESIGN FLAW WITH THE DOUBLE CLUTCH SYSTEM AND DID NOT OFFER ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER PROVIDED A CASE NUMBER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 37,086.

ODI #11217663FUEL/PROPULSION SYSTEM

NHTSA RECALL NUMBER 18V735 HAS NOT BEEN CORRECTED OF SECOND RECALL TO FIX RECEIVED. THE VEHICLE GAS GAUGE IS READING DIFFERENT TO THE VOLUME IN THE GAS TANK AND CHANGES DURING A GIVEN TRIP.WHEN IS THIS RECALL GOING TO BE FIXED??? HAPPENS ALL THE TIME.

ODI #11217404POWER TRAIN

I WAS DRIVING THE FORD FOCUS (2015) ABOUT 40 M/HR WHEN IT SUDDENLY STALLED AND THE TRANSMISSION STARTED TO ACT WEIRD. SERVICE ENGINE CAME ON AND I READ THE CODE AS P090C. I HAD TO CONTROL THE CAR RIGHT AWAY AS IT STALLED. READ A LOT ABOUT THIS CODE ONLINE AND IT SEEMS TO BE A COMMON REPORTED PROBLEM WITH THE FORD FOCUS, AND THERE IS HIGH SAFETY CONCERNS AS WELL AS REOCCURRING ISSUES EVEN AFTER REPAIRS ARE COMPLETED.

ODI #11217033FUEL/PROPULSION SYSTEM

ON YOUR VEHICLE, THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. A STUCK CPV CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION, INACCURATE DISTANCE TO EMPTY (DTE), AND/OR OTHER DRIVABILITY CONCERNS. THE VEHICLE MAY ALSO EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). SAFETY RISK: AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, CAN INCREASE THE RISK OF A CRASH. I HAVE NOT RECEIVED A NOTICE TO HAVE THIS ISSUE FIXED.

ODI #11217170POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE POWERED DOWN AS IF IT WERE IN NEUTRAL. THE VEHICLE ALSO HESITATED WHILE SWITCHING GEARS. THE VEHICLE JUMPED VIOLENTLY AND BEGAN TO FAIL AFTER 20,000 MILES. THE VEHICLE WAS TAKEN TO LIBERTY FORD VERMILLION (4215 LIBERTY AVE, VERMILION, OH 44089, (440) 967-6191) WHERE IT WAS DIAGNOSED THAT THE TEST STATED THAT THE VEHICLE NEEDED A NEW CLUTCH, AND OIL CHANGE. SHORTLY AFTER, THE REPAIR FAILED. THE CONTACT HAD THE VEHICLE REPAIRED FOUR TIMES, BUT NONE OF THE REPAIRS SERVICED THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. *JS *AS*JB

ODI #11210798POWER TRAIN

I HAVE HAD A FAULTY TRANSMISSION SINCE THE DAY I BOUGHT THE CAR AND AS A SINGLE MOTHER, I CAN NOT AFFORD TO BRING THE CAR IN FOR SERVICING EVERY OTHER DAY. THIS TRANSMISSION IS DANGEROUS. IT SHUTTERS AND JOLTS VERY HARD AND IS CREATING DANGEROUS DRIVING CONDITIONS FOR ME AND ANYONE ELSE ON THE ROAD. VEHICLE IS IN MOTION WHEN I AM NOTICING THE PROBLEMS. I WAS ALSO TOLD THAT IT WAS MY FAULT AND THAT THE JOLTING AND SHUTTERING IS NORMAL....WHICH IT IS NOT.

ODI #11210871POWER TRAIN

I HAVE A 2015 FORD FOCUS SE AND I HAVE MAINTAINED MY VEHICLE. THE TRANSMISSION ABOUT 3 MONTHS AGO HAS STARTED SLIPPING. IT SHOWS NO CODES BUT THE POWER IS DECREASED, IT HESITATES AND JERKS WHEN PULLING OUT AND IT STICKS WHEN SHIFTING. I WORK AT A TIRE AND AUTO GARAGE AND HAVE HAD IT LOOKED OVER.

ODI #11210040UNKNOWN OR OTHER

THE TRUNK SUSPENSIONS ARE NOT ADEQUATE AND HAVE ALLOWED THE TRUNK TO CLOSE ON THE OWNERS AND FAMILY MEMBERS NUMEROUS TIMES CAUSING ABRASIONS AND HEMATOMAS. THE DEALERSHIP SERVICE REPRESENTATIVES WERE NOTIFIED SEVERAL TIMES, HERE IN KINGMAN, AZ. VEHICLE WAS PURCHASED, NEW IN EUGENE, OREGON AND THIS PROBLEM WAS EVIDENT. "NO CORRECTIONS ARE AVAILABLE." WHY?

ODI #11209200POWER TRAIN

WHEN PUTTING MY 2015 FORD FOCUS IN REVERSE FROM PARK IT WENT FORWARD. I REPEATED THIS ACTION 3 TIMES BEFORE IT FINALLY REVERSED! I COULD HAVE GONE DOWN INTO A RAVINE! TOOK THE FORD FOCUS TO RIVERTOWN FORD AND THEY HAD THE CAR FOR 3 DAYS BUT COULD NOT "DUPLICATE" THE COMPLAINT SO THEY COULD NOT FIX IT UNDER WARRANTY. ALSO, THE TRANSMISSION JERKS FORWARD WHEN PUT IN MOTION AND SHAKES WHEN SLOWING DOWN.

ODI #11208628POWER TRAIN

UPON ACCELERATION MY CAR WILL SKIP AND JUMP. I AM TOLD BY A FORD DEALERSHIP THAT THE CLUTCH HAS TO BE REPLACED AND STOP AT ANY POINT WHILE DRIVING. I'VE REACHED AND FOUND OUT THE SAME MAKE, MODEL, YEAR HAVE THE SAME PROBLEM.COSTING $1980.00 IN REPAIRS. IT'S A SAFETY ISSUE , IT SHOULD BE A RECALL ISSUE.REPAIRS ON SAME TYPE OF CAR ARE BEING DONE WEEKLY 2 TO 3 AT A TIME.

ODI #11208133POWER TRAIN

MY VEHICLE SHUTTERS AT LOW SPEEDS WHEN PUSHING ON ACCELERATOR, ESPECIALLY AFTER STOPPING AS AT A STOPLIGHT. FORD HAS REPLACED THE CLUTCH ONCE ALREADY FOR THIS PROBLEM. HOWEVER THE PROBLEM HAS SURFACED AGAIN. NOW, WHILE DRIVING ON THE HIGHWAY THE RPMS WILL ESCALATE FOR NO APPARENT REASON. ALSO THE TRANSITION FROM ONE GEAR TO ANOTHER SEEMS AS IF IT IS SLIPPING OR MISSING, AT ANY SPEED. FORD DEALER LOOKED AT IT AND SAID THE CLUTCH NEEDS TO BE REPLACED AGAIN. THE PRICE IS $1253.00.

ODI #11207897STEERING

SEVERAL TIMES WHEN STARTING THE VEHICLE, I WAS UNABLE TO TURN THE STREERING WHEEL. IT WOULD FLASH A MESSAGE SAYING STEERING ASSIST FAILURE. THE POWER STEERING RACK AND PINION HAS TO BE REPLACED ON A CAR THAT IS 4 YEARS OLD. IT'S COSTING ME 2,000.

ODI #11207574STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING FAILED. NO WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DID FIND A FAILURE. THE DEALER WAS NOT MADE AWARE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE BUT REFUSED TO ASSIST FURTHER. THE FAILURE MILEAGE WAS 34,000. THE CONSUMER STATED COMPUTER CONTROLS STEERING AND FORCED IT TO SHUT DOWN *BF *TR

ODI #11206932POWER TRAIN

WHEN ACCELLAERATING FROM A COMPLETE STOP THE TRANSMISSION JERKS

ODI #11206315POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE HESITATED, FELL OUT OF GEAR, AND DECELERATED. THE VEHICLE PERFORMED AS IF IT WERE IN NEUTRAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK UP TO THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO HERRING FORD (LOCATED AT 820 MEMORIAL BLVD, PICAYUNE, MS 39466, (601) 798-8682) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

ODI #11206366POWER TRAIN,ELECTRICAL SYSTEM

I'M HAVING PROBLEMS WITH MY FORD FOCUS 2015 (75000 MILES). WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THERE IS A DELAY IN ACCELERATION. WHEN IT COMES TO DECELERATION, MY VEHICLE CANNOT PROPERLY DOWNSHIFT, EVEN WHEN I APPLY THE BRAKES, THE VEHICLE LURCHES FORWARD. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY HAVE TOLD NO LIGHT ON DASH, NO TMC. THEY KEEP INSISTING IS THE CLUTCH THAT NEEDS TO BE REPLACED AND DON'T WANT TO REPLACE THE TMC. DEALERSHIP IN RUTHERFORD

ODI #11205837POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I PREVIOUSLY MAILED SOME INFORMATION IN ABOUT THE POWERSHIFT TRANSMISSION ERROR, THE FOLLOWING IS AN INTERACTION WITH FORD IN 2017 ATTEMPTING TO RESOLVE THIS CONCERN: "360NOANS@FORD.COM TUES 8/1/2017 8:20 PM NAME[XXX] FIRSTNAME[XXX] LASTNAME[XXX] VIN[XXX] ZIP CODE63101 EMAIL[XXX] A FORD REPRESENTATIVE WILL BE WITH YOU SHORTLY. [XXX] SAYS: HELLO [XXX]. MY NAME IS [XXX]. HOW CAN I HELP YOU? [XXX] SAYS: GREAT DAY, I WAS ATTEMPTING TO FIND OUT WHAT TYPE OF TRANSMISSION MY VEHICLE HAS AND WAS WONDERING IF YOU ALL COULD FIND OUT FROM THE VIN? [XXX] SAYS: I'LL BE HAPPY TO ASSIST YOU! PLEASE GIVE ME A MOMENT TO LOOK INTO THAT. [XXX] SAYS: THANKS SO MUCH FOR WAITING. UPON RESEARCH, YOUR VEHICLE IS EQUIPPED WITH A 6 SPEED AUTO TRANSMISSION DPS6. I THIS INFORMATION HELPS. DID YOU HAVE ANY OTHER QUESTIONS [XXX]? [XXX] SAYS: YES, IS THIS MODEL A POWERSHIFT, OR SOME OTHER TYPE OR IS THERE ANY DIFFERENCE IN POWERSHIFT WITH OTHER TRANSMISSION TYPES? [XXX] SAYS: LET ME CHECK FOR YOU. [XXX] SAYS: I AM STILL RESEARCHING. I'LL BE WITH YOU SHORTLY. [XXX] SAYS: COOL, NO RUSH ♥ [XXX] SAYS: I APPRECIATE YOUR PATIENCE. IT APPEARS YOUR VEHICLE HAS A DUAL POWER SHIFT. [XXX] SAYS: THANK YOU... I DON'T REALLY HAVE ANY OTHER QUESTIONS AT THE MOMENT.... CAN I REACH BACK OUT IF I DO? [XXX] SAYS: ABSOLUTELY! WE ARE AVAILABLE MON-FRI 8:30AM-10:30PM EST, SATURDAY 11:00AM-7:00PM EST. [XXX] SAYS: THANK YOU SO MUCH, HAVE A BEAUTIFUL WEEK [XXX] SAYS: YOU'RE WELCOME, ENJOY YOU WEEK AS WELL! ____________ THANK YOU FOR CHATTING WITH FORD MOTOR COMPANY, PLEASE TAKE A SHORT SURVEY TO RATE MY SERVICE. CLICK ON THE SMALL "X" IN THE TOP RIGHT HAND CORNER TO LAUNCH THE SURVEY." VEHICLE IS CURRENTLY BEING SERVICED BY BOMMARITO FORD FOR FUEL PUMP.TRANSMISSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

ODI #11205542STEERING

I WAS DRIVING TO WORK JUST GOTTEN OFF THE FREEWAY IN THE CITY OF CERRITOS AND ALL OF A SUDDEN A WARNING CAME ON AND SAID STEERING LOSS STOP SAFELY AND THEN IT LOCKED UP AND PULLED TO THE RIGHT. I ALMOST HIT THE CAR NEXT TO ME BUT WAS LUCKY. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD USING ALL MY STRENGTH BUT IT WAS TERRIFYING AND SOMEONE COULD HAVE REALLY BEEN INJURED OR WORSE. I HAVE ONLY HAD IT 2 AND 1/2 YEARS

ODI #11204692POWER TRAIN,UNKNOWN OR OTHER,ENGINE

WILL DRIVING DOWN THE STREET THE OTHER DAY MY CAR STALLED OUT WELL DRIVING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED NOT ONLY THAT BUT WHEN YOU ACCELERATE MY CAR GRINDS WHILE SHIFTING GEARS THE FORD DEALERSHIP ALREADY TOLD ME IT'S DUE TO MY RECALL ISSUE BUT WHEN ASKED TO FIX IT THEY TOLD ME I WAS GOING TO HAVE TO PAY THEM FIRST MY CHILDREN WERE IN MY CAR HAD WE BEEN ON THE HIGHWAY WE COULD HAVE BEEN DEAD SOMETHING NEEDS TO BE DONE ABOUT THIS NEEDS TO BE DONE AS SOON AS POSSIBLE BECAUSE I AM TELLING YOU RIGHT NOW IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL HOLD WHOEVER IS READING THIS EMAIL AND FORWARD PERSONALLY RESPONSIBLE

ODI #11204440ENGINE

BOUGHT FORD FOCUS 2015 ON 02/25/2019 AT DRIVE TIME. DURING THE PROCESS, THEY TOLD ME THAT THERE WAS A RECALL ON THE ENGINE STALLING BUT THE ISSUE DIDN'T INVOLVE ANY FURTHER ACTION. IT ONLY TOOK ME 3 WEEKS TO START HAVING ENGINE STALL WHILE DRIVING OR AT STOP LINE WITHOUT ANY CAUTION WARNING. ALSO HAVE ENGINE CAUTION ON THE DASHBOARD ON 04/24/2019.

ODI #11203033ENGINE,FUEL/PROPULSION SYSTEM

CAR CONSTANTLY HAS ISSUES STUTTERING WHEN TRYING TO ACCELERATE. IT CAUSES SHAKING IN THE CAR AND ONLY LIGHTLY LESSENS WHEN THE GAS TANK IS OVER HALFWAY FULL AND/OR HAS A RECENT OIL CHANGE. ALREADY HAD A FEW PARTS REPLACED CONCERNING THE CPV BECAUSE THE GAS PEDAL CEASED FUNCTIONING WHILST DRIVING ON THE INTERSTATE. I'VE GOTTEN THE RECALL NOTICE LETTER BUT NO FULL SOLUTION HAS BEEN OFFERED YET.

ODI #11197099ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE STALLED AND SHUT OFF. AFTER STALLING, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A FRIEND'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,536.

ODI #11196648STEERING

STEERING TIGHTENED UP WHILE MY DAUGHTER WAS DRIVING THE VEHICLE. SHE BARELY MANAGED TO PULL INTO THE NEAREST PARKING LOT. THEN THIS MESSAGE APPEARED ON THE DASH: STEERING LOSS. STOP SAFELY. COULD NOT STEER THE VEHICLE. HAD TO GET IT TOWED TO THE FORD DEALER. THEY NOTED: FOUND STEERING GEAR BINDING INTERNALLY. REPLACED STEERING GEAR. THE COST OF THE REPAIR WAS $2,109. THE CAR IS ONLY 4 YEARS WITH 43K MILES AND SHOULD NOT REQUIRE SUCH A MAJOR REPAIR. I BELIEVE THIS WAS A MANUFACTURERS DEFECT IN THE PART ITSELF. WE WILL NOT BE BUYING ANY MORE FORDS IN THE FUTURE. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FUTURE ISSUES WE ARE GOING TO HAVE WITH IT.

ODI #11196548POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED. WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE JERKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203 (913) 631-0000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 85,000.

ODI #11196087STEERING

PURCHASED 2015 FORD FOCUS IN AUG 2018 USED, BEEN DRIVING FINE FOR 8 MONTHS; CAR HAS LESS THAT 30,000 MILES. ON 4/10/19, I STARTED THE VEHICLE AND THE DASH INDICATED A STEERING FAULT ASSIST WARNING WHILE STATIONARY IN A LEVEL PARKING RAMP. NO POWER STEERING ALL OF A SUDDEN. CALLED COURTESY FORD IN DAVENPORT IOWA ON 4/11/19. SERVICE DEPARTMENT THERE STATED THEY THINK FORD SHOULD RECALL AS HE (GARRETT) HAD THREE FOCUS' WITH SAME ISSUE-ONE WAS IN THE SHOP AT THAT MOMENT TO HAVE THE ENTIRE STEERING RACK REPLACED AT APPROXIMATE COST OF $2,500. THAT IS ONE QUARTER OF WHAT I PAID FOR THE CAR. 4/11/19 & 4/12/19, CALLED COURTESY IN MOLINE ILLINOIS WHERE I PURCHASED THE CAR, AND NO RESPONSE/CALL BACK. TOOK CAR TO AUTOZONE IN ROCK ISLAND ON 4/11/19 AND THE TECH THERE SAID HE HAS SEEN SEVERAL OF THESE FAULTS AND THINKS A RECALL IS COMING. DID RESEARCH ONLINE AND NOTICED RECALL 15S18 FOR SAME ISSUE ON FORDS FROM 2011-2014 DUE TO FAULTY POWER CONTROL MODULE SYSTEM. 4/12/19 FILED COMPLAINT CAS17644387 WITH FORD DIRECTLY. INTERNET SEARCH INDICATED THE STEERING ASSIST FAULT HAS OCCURRED WHILE THE CAR WAS IN MOTION-LUCKILY, I WAS PARKED.I HAVE A CAR THAT IS UNSAFE TO DRIVE AND THINK, BASED ON THE POINTS NOTED, THIS SHOULD BE INVESTIGATED.

ODI #11195808FUEL/PROPULSION SYSTEM

THERE IS AN ACTIVE RECALL ON MY VEHICALE FOR CPAV VALVE. MY CAR IS EXPERIENCING ALL SYMPTOMS OF THE RECALL, BUT THE DEALERSHIP IS TELLING ME I MIGHT NOT BE COVERED BECAUSE MY VEHICLE PASSED A TEST A FEW MONTHS AGO WHEN I BROUGHT IT IN FOR ANOTHER ISSUE (THE TRANSMISSION, WHICH WAS UNDER WARRANTY). THEY SAY THEY ARE WAITING TO HEAR BACK FROM FORD FOR FURTHER INSTRUCTION, BUT I HAVE BEEN WAITING FOR MORE THAN 2 DAYS WITH NO RESPONSE.

ODI #11195886FUEL/PROPULSION SYSTEM

BEEN WAITING 2 MONTHS FOR FUEL TANK AND OR VALVE TO FIX RECALL. VEHICLE SHUTTERS. NOW I CALL ABOUT THE PARTS COMING IN AND THE SERVICE WRITER (SR) STATES THE FUEL PUMP WILL BE REPLACED AS WELL. I TRIED TO CONFIRM THIS WITH FORD AND THEY HAD NO KNOWLEDGE OF FUEL PUMP BEING ADDED TO THE FIX.

ODI #11195704ENGINE

MY ENGINE CONSTANTLY STALLS WHEN ACCELERATING. THIS HAPPENS NOT ONLY IN LOW RPM USE BUT ALSO WHEN I AM ON THE FREEWAY. THE STALLING MAKES MY CAR SHAKE AND IT IS MAKING DRIVING EXTREMELY DANGEROUS AND I AM CONSTANTLY HESITANT TO HAVE MY FAMILY INSIDE OF MY CAR. I AM STILL WAITING FOR THE RECALL TO CONTACT TO FIX THE SOLUTION BUT IT IS TAKING AN UNREASONABLE AMOUNT OF TIME. PLEASE EXPEDITE THENHTSA RECALL REGARDING MY CAR.

ODI #11195246FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BARTOW FORD (2800 US HWY 98 N, BARTOW, FL 33830, (800) 533-0425) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TOOK NUMEROUS ATTEMPTS TO RESTART. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11194817STEERINGCRASH

WHILE TRYING TO MAKE A SLIGHT LEFT TURN FROM CURB SIDE PARKING TO GET ON THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND SINCE I WAS NOT ABLE TO MAKE IT TURN TO THE RIGHT I WAS HIT IN THE FRONT BY A CAR COMING FROM BEHIND. THE VEHICLE WAS TURNED OFF AND RESETARTED. IN ADDITION WHEN THE COPS ARRIVED TO THE SCENE OF COLLISION THEY REQUESTED TO SEE IF THE CAR CAN BE MOVED AND WHEN I SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAYED REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE HAD TO BE TOWED TO COOKS AUTO REBUILD LAKE CITY SEATTLE. THE OFFICER WHO REPORTED TO THE SCENE OF COLLISION ISSUED ME A MOVING VIOLATION TICKET VIA MAIL WITH REASON OF WRONG TURN FROM PARK NOT KNOWING THE REAL STEERING WHEEL MECHANICAL FAILURE. I PAID THE TICKET TO AVOID LATE FEES AND FINES.

ODI #11194356FUEL/PROPULSION SYSTEM

MY 2015 FORD FOCUS HAS BEEN HAVING STALLING ISSUES. MY VIN# IS ON THE RECALL LIST AND THE LETTER THAT I RECEIVED FROM 12/2018 ADVISED THAT I KEEP AT LEAST HALF A TANK OF GAS IN MY CAR. HOWEVER, MY CAR STALLS EVEN WHEN I KEEP A FULL TANK. MY CAR ALSO SHUDDERS AND SOMETIMES EVEN TURNS OFF AFTER I FILL MY GAS TANK. WHEN MY CAR IS ABOUT TO STALL, I SEE THAT THE TACHOMETER WILL SUDDENLY FLUCTUATE AND THEN SIMPLY DROP TO ZERO. THIS USUALLY HAPPENS WHEN I'M ABOUT TO COME TO A STOP BUT OCCASIONALLY OCCURS WHEN I'M SIMPLY DRIVING DOWN THE ROAD. MY CAR NOW STALLS ON A DAILY BASIS. I HAVE CALLED THE FORD MOTOR COMPANY THREE TIMES IN THE LAST 30 DAYS AND TOLD THEM WHAT IS HAPPENING AND HOW UNSAFE IT IS TO DRIVE A CAR IN THIS WAY. EACH TIME I AM TOLD THAT THEY DON'T KNOW WHEN THE PARTS WILL ARRIVE TO THE DEALERSHIP FOR REPAIRS, EVEN THOUGH MY RECALL LETTER SAID BY THE END OF THE FIRST QUARTER OF 2019. I TOOK MY CAR TO MY MECHANIC AND THEY ALSO STATED THAT MY STALLING ISSUES ARE MOST LIKELY RELATED TO THE RECALL. I NO LONGER DRIVE MY CAR ON THE HIGHWAY AND TRY TO MAINLY STICK TO DRIVING ON BACKROADS WHERE POSSIBLE DUE TO FEARS OF STALLING AND POSSIBLY GETTING INTO AN ACCIDENT BUT THIS IS A HIGHLY IRRESPONSIBLE SITUATION FROM FORD. ASSISTANCE WOULD BE GREATLY GREATLY APPRECIATED. I PROVIDED THE DATE OF 4/6/19 AS THE DATE OF MY CAR STALLING BUT, AS I STATED EARLIER, THIS HAPPENS DAILY AND IS UNSAFE.

ODI #11193986FUEL/PROPULSION SYSTEM

MY CAR STALLS WHEN ON THE HIGHWAY & LET OFF THE GAS & SPEED REDUCES RPMS DROP & CAR STALLS. VERY DANGEROUS. FORD HAS A RECALL ISSUE WITH THE CANISTER PURGE VALVE BUT MY VIN# IS NOT ON THAT LIST FOR SOME REASON. PLEASE HELP IT IS DANGEROUS!!

ODI #11194066STEERING

RACK AND PINION AREA MAKES A LOUD RUBBING NOISE. EVERY TURN TO THE LEFT OR RIGHT HARD TO TURN WHEN DRIVING AT LOW SPEEDS 0-20 MPH

ODI #11193399STEERING

STEERING WHEEL IS LOUD AND HARD TO STEER. MECHANICS WHO HAVE LOOKED AT IT SAID THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT THERE WAS NO REASON A CAR THIS NEW SHOULD HAVE AN ISSUE WITH THE STEERING RACK.

ODI #11193401FUEL/PROPULSION SYSTEM

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK.

ODI #11192710POWER TRAIN

CLUTCH IN TRANSMISSION SLIPS. RECALLED ON OTHER MODELS BUT NOT THIS ONE. CAUSES CAR TO NOT TAKE OFF SMOOTHLY, JITTERS BAD ENOUGH TO SHAKE THE CAR.

ODI #11192776POWER TRAIN

I WAS DRIVING MY CAR AS NORMAL AND PULLED IN TO PARK. I REVERSED AND TRIED TO GO FORWARD BUT THE CAR WOULDN'T BUDGE. I TOOK MY CAR IN ABOUT A MONTH A GO TO GET AN OIL CHANGE AND THE PROBLEM LOOKED AT AND I WAS TOLD TO JUST COME IN ON MY NEXT SERVICE AND GET THE PROBLEM TAKEN CARE OF. NOW THE PROBLEM HAS TURNED INTO MY CAR NOT BEING ABLE TO MOVE FORWARD

ODI #11192126POWER TRAIN,VEHICLE SPEED CONTROL

BROUGHT THE CAR BRAND NEW, ENJOYED DRIVING IT BUT THEN A YEAR LATER THE CAR WOULD FEEL LIKE IT WOULD STALL BUT IT WOULDN'T STALL THEN WHEN BRAKING IT WOULD ACCELERATE MORE. TOOK IT TO THE DEALERSHIP AT HONOLULU FORD 1370 N. KING STREET HONOLULU, HI 96817 FOR AN OIL CHANGE AND TOLD THEM ABOUT IT ALSO TOLD THEM I GOT A RECALL LETTER IN THE MAIL AND SHOWED IT TO THEM BUT ALL I GOT WAS "OH YOU DON'T HAVE TO WORRY ABOUT THAT RIGHT NOW"! RECENTLY I HAVE CALLED THE DEALERSHIP ABOUT THE RECALL AND STILL NOTHING. THE CUSTOMER SERVICE IS TERRIBLE AND VERY RUDE.I DON'T KNOW WHAT TO DO SO THE ONLY THING I CAN DO IS CALL THEM EVERY WEEK AND ASK ABOUT THE RECALL.

ODI #11190901FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11190633POWER TRAIN

TRANSMISSION HESITATES TO SHIFT AND SOMETIMES WORKS UN-EXPECTEDLY. TRYING TO MAKE IT GO IN A TRAFFIC SITUATION IS VERY DANGEROUS AND IT JUMPING INTO ACTION MAKES IT DANGEROUS AS WELL DOUBLE CLUTCH IS NOT CONSISTANT.

ODI #11187389STEERING

MY 18 YR OLD SON WAS DRIVING TO COLLEGE WHEN THE STEERING STIFFENED UP AND MADE HIM SWERVE, ALMOST GOING INTO ONCOMING TRAFFIC, AS HE LOST COMPLETE POWER STEERING. HAD THE VEHICLE TOWED AND WAS TOLD THE POWER STEERING IS ALL ELECTRONICALLY CONTROLLED AND THIS A KNOWN ISSUE BY FORD. MY WIFE CALLED AND WAS TOLD BY A FORD REP THAT THEY ARE NOT FAMILIAR WITH ANY REPORTED INCIDENTS. WE PAID FOR A REPLACEMENT PART AND THE ERROR WAS FIXED. JUST YESTERDAY 3/16/19 THIS HAPPENED AGAIN WITH MY 2YEAR OLD GRANDDAUGHTER IN THE BACKSEAT. I'M FAMILIAR HOW TO DRIVE A VEHICLE WITH NO POWER STEERING BUT THIS IS FAR WORSE. THE DASHBOARD SHOWED THE ALERT 'STEERING LOSS STOP SAFELY'. THE STEERING WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN FOR A FEW SECONDS. I WAS ON THE HIGHWAY AND STARTING DRIFTING INTO THE RIGHT LANE WITH NO STEERING CONTROL. THERE WAS MEDIUM TRAFFIC SO I WAS CONCERNED I'D HIT A CAR. I WAS FINALLY ABLE TO PULL THE STEERING WHEEL HARD ENOUGH TO STEER BACK IN MY LANE, HOWEVER ALL STEERING WAS HARD AND MADE ME SWERVE. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT. THIS IS A DANGEROUS ISSUE. UPON DOING SOME RESEARCH ONLINE, I'VE UNCOVERED MANY OTHERS WHO'VE EXPERIENCED THIS ISSUE AND SOME HAVE GOTTEN INTO WRECKS AND ONE DIED. WHY IS THIS NOT A RECALL? I COULD HAVE LOST MY SON AND NOW ME AND MY GRANDDAUGHTER COULD HAVE BEEN INJURED OR WORSE. SOMETHING HAS TO BE DONE.

ODI #11186383POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHIFTED IMPROPERLY AND CAUSED THE ENGINE TO REV VERY HIGH WHILE ATTEMPTING TO ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KING COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

ODI #11186545FUEL/PROPULSION SYSTEM

IN MY GARAGE WOULD NOT START HALF TANK OF GAS. BOUGHT A NEW BATTERY I DIDN'T NEED. THEN I GOT LETTER FOR RECALL WHICH SAID THEY WOULD CONTACT ME IN FEBRUARY 2019. I HAVE RECEIVED NO LETTER.

ODI #11186197POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD INC (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. .*BF CONSUMER STATED CAR RUNS WELL EXCEPT TRANSMISSION, IT SHUTTERS AND SHAKES HAS BEEN FIXED ONE TIME IN 2017. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

ODI #11185757FUEL SYSTEM, GASOLINE,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO LIMP MODE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

ODI #11185071FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11184802LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED AND WOULD NO LONGER LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE DOOR LATCH WAS REPLACED. GENE BUTMAN FORD (2105 WASHTENAW AVE, YPSILANTI, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

ODI #11184837FUEL/PROPULSION SYSTEM

TOOK CAR IN FOR RECALL IN JANUARY, NOW IT'S ACTING UP AGAIN,NOT SHIFTING GEARS WHILE DRIVING. DANGEROUS. IN SHOP NOW.

ODI #11184887STEERING

STEERING DEVELOPED A KNOCKING NOISE WHEN GOING OVER EVEN SMALL BUMPS AT ANY SPEED. COINCIDED WITH INCREASED PLAY IN THE STEERING WHEEL. VEHICLE HAS APPROXIMATELY 60000 MILES. WAS ADVISED THAT POWER STEERING RACK HAD AN INTERIOR COMPONENT IN DANGER OF BREAKING, ESTIMATED REPAIR COST $1800.

ODI #11184335VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS DRIVING ON AN INCLINE, IT LOST POWER AND DECELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, (855) 638-2136) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11183860FUEL/PROPULSION SYSTEM

WHILE DRIVING THE ENGINE STALLS, TOOK IT TO THE DEALER AS PER THE RECALL LETTER FROM FORD. THE CAR KEEPS STALLING AS BEFORE, THIS IS DAGEROUS AS YOU NEED TO PRESS THE BRAKES TO START IT AND THIS IS A HAZARD IN THE HIGHWAY. TAKING IT TO THE DEALER AGAING TODAY.

ODI #11184174ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED UPHILL, THE VEHICLE STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY AND COULD BE DRIVEN SAFELY. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

ODI #11182606POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED SEVERAL TIMES. IN ADDITION, THE ENGINE WAS NOT FUNCTIONING NORMALLY. THE VEHICLE DROVE ROUGHLY AND THERE WAS A REDUCTION IN POWER AND SPEED, WHICH COULD CAUSE THE VEHICLE TO STALL. NORTH COUNTY FORD (450 W VISTA WAY, VISTA, CA 92083, 1-(888) 833-0634) STATED THAT CAMPAIGN NUMBER: 18S32 (STUCK CANISTER PURGE VALVE MAY CAUSE A STALL) COULD REMEDY THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

ODI #11182266STEERING

MY VEHICLE HAS LOST THE USE OF POWER STEERING WHILE IN MOTION. THE VEHICLE BECOMES VERY HARD TO STEER MANUALLY AND MUST BE PULLED OVER AND RESTARTED TO ATTEMPT TO BRING THE POWER STEERING BACK ONLINE. IT HAS HAPPENED A COUPLE OF TIMES ON CITY STREETS AND HIGHWAYS. RESTARTING THE CAR DOES NOT ALWAYS BRING THE POWER STEERING BACK ONLINE. IT IS EXTREMELY DANGEROUS TO LOSE POWER STEERING WHILE DRIVING DOWN THE ROAD. THE DASH WARNING 'POWER STEERING ASSIST FAULT' APPEARS DURING THE EVENT THAT THE POWER STEERING MALFUNCTIONS.

ODI #11182298FUEL/PROPULSION SYSTEM

I HAVE NOTIFIED FORD OF THE ISSUE WITH MY CPV (CANISTER PURGE VALVE), WHICH CAUSES MY 2015 FORD FOCUS TO SUDDENLY STALL WHILE THE VEHICLE IS IN MOTION, IN OCTOBER OF 2018. IT IS NOW 02/25/2019 AND THERE IS STILL NO REMEDY TO FIX THIS PROBLEM. THIS CAUSES A GREAT SAFETY ISSUE TO MYSELF AND DRIVERS AROUND ME WHEN THE CAR SHUTS OFF WITHOUT WARNING.

ODI #11182312FUEL/PROPULSION SYSTEM

THIS RECALL HAS BEEN SINCE 12/2018 AND FORD HAS NO PARTS TO FIX THIS. I HAVE CALLED CORPORATE AND THEY DO NOT KNOW WHEN THEY WILL GET THEM. THIS ISSUE HAS NOW MADE THE CAR UNDRIVABLE AND THEY WILL NOT HELP ME. I SPENT ALL MORNING ON THE PHONE.

ODI #11182378FUEL SYSTEM, GASOLINE,POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE WARNING INDICATOR ILLUMINATED AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD OF WARRENTON AT (540) 423-0904 (LOCATED AT 6443 LEE HWY, WARRENTON, VA 20187) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

ODI #11181991ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE DARK IN THE MIDDLE OF THE STREET. AFTER ABOUT 20 MINUTES I WAS ABLE TO RESTART THE VEHICLE AND PROCEED HOME. THERE IS NEVER ANY PRIOR WARNING TO THIS HAPPENING. THIS HAS HAPPENED 3 TIMES TO ME WITHIN A 2 MONTH PERIOD AND I HAVE TAKEN IT TO MY DEALERSHIP TWICE WITH NO RESULTS. I DRIVE 40 MILES TO WORK ONE WAY ON VERY BUSY PHOENIX FREEWAYS AND AM PETRIFIED THIS WILL HAPPEN IN THE HOV LANE AND I END UP IN A DANGEROUS SITUATION. I HAVE FOUND THIS TO BE AN ISSUE ON PREVIOUS YEARS MODEL RECALL NO 13V-523000. THE DEALERSHIP IS NO HELP AND TOLD ME THEY COULD FIND NO INFORMATION REGARDING IT EVEN THOUGH I DID.

ODI #11181433VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

THE CAR SHUT OFF ON ME WHILE DRIVING AND I SCHEDULED THE DEALERSHIP TO FIX IT BECAUSE I FOUND SIMILAR ISSUES AND A RECALL BUT WHEN I DROPPED MY CAR OFF THEY SAID NO RECALL EXISTED FOR MY CAR AND THERE IS NOTHING THEY CAN ABOUT MY CAR. WHEN I WAS LEAVING THE DEALERSHIP I ALMOST GOT HIT IN TRAFFIC BECAUSE I HAD THE SAME ISSUE FOR TWO DAYS IN A ROW AND IT KEEPS HAPPENING.

ODI #11180915ENGINE

ENGINE OVERHEATED AT 56478 MILES WITH NO WARNING 1.0 LITER THREE CYLINDER. DRIVING 70 MPH AND TEMP GAGES WENT INTO RED WITHOUT ANY ADVANCED WARNING PULLED OVER.

ODI #11180041ENGINE,FUEL/PROPULSION SYSTEM

VEHICLE STALLS WHILE DRIVING, REGARDLESS OF SPEED AND FUEL LEVEL. CHECK ENGINE LIGHT GOES ON AND OFF REGULARLY. DEALERSHIP CLAIMS NOTHING WRONG BUT VEHICLE CONTINUES TO STALL.

ODI #11180147POWER TRAIN

THE TRANSMISSION IS SHUTTERING AND SOMETIMES MAKES LONG HESITATIONS TO SHIFT. THIS IS DANGEROUS AND NEEDS TO BE RECALLED. I TOOK IT TO TIDWELL FORD IN KENNESAW, GA AND THEY TOLD ME ITS NORMAL AND UNTIL A CODE (WRENCH) LIGHTS ON MY DASH, THEY CANNOT DO ANYTHING. I BOUGHT THE CAR WITH 48K ON THE MILEAGE AND NOW HAVE 54K. THE TRANSMISSION (POWERTRAIN) IS WARRANTIED TO 60000. I AM AFRAID THIS IS GOING TO BE A DISASTER. I WOULD LIKE THE CAR FIXED OR ANOTHER CAR. THE GEARS GRIND AND NOISES HAPPEN WHEN TURNING. I NEED A RESOLUTION ON THIS BEFORE MY WARRANTY RUNS OUT CODE OR NO CODE. I JUST PICKED MY CAR UP AND IT IS STILL SHUTTERING. TIDWELL FORD DID NOT HELP ME.

ODI #11176442FUEL/PROPULSION SYSTEM

FUEL TANK DEFORMATION: MY CAR STOPS WITH NO WARNING AT LEAST 2 -3 TIMES DAILY. IT'S GETTING WORSE AND IS NOW HARDER TO RESTART. THIS IS DANGEROUS AND CAN BE DEADLY. I'VE CONTACTED MY CAR DEALERSHIP AND THE PART IS NOT AVAILABLE IN ORDER TO FIX MY CAR. I DO NOT HAVE A SECOND CAR. I LIVE ALONE. I NEED A CAR TO GET SAFELY BACK AND FORTH TO WORK. I'M GOING TO GET REAR ENDED BEFORE THIS IS ALL SAID AND DONE. A FORD SPOKESPERSON TOLD ME I CANNOT GET A LOANER. THE OWNER OF THE CAR DEALERSHIP TELLS ME IT'S FORD'S PROBLEM NOT THEIRS. FORD TELLS ME I'M BASICALLY OUT OF LUCK AND I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. I NEED HELP WITH THIS MESS AND I NEED IT NOW BEFORE I'M INVOLVED IN A TRAGIC ACCIDENT. AT LEAST TELL ME THE STATUS OF THIS RECALL #18V735. THIS VEHICLE STOPS WITH NO WARNING WEATHER I'M GOING DOWN THE ROAD, STOPPING AT A RED LIGHT OR GOING AROUND A CURVE. IT WILL NOT GIVE ANY NOTICE FOR ME TO EVEN PULL OFF THE SIDE OF THE ROAD. STOPS DEAD!! LIKE I'M GOING TO BE IF THIS ISN'T FIXED. YOUR NEXT QUESTION ASKS WHEN DID THIS HAPPEN. TOO MANY TIMES TO PUT DOWN SINCE IT IS BASICALLY DAILY AND 3 TIMES TODAY.

ODI #11176127VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

THE CAR HAS A KNOWN RECALL ABOUT THE FUEL SYSTEM THE CAR WILL RANDOMLY JUST SHUT OFF WITHOUT WARNING FORD SAID YOU MUST KEEP THE CAR ON A HALF TANK OF GAS AT ALL TIMES.THEY DON'T HAVE THE PARTS BUT MY CAR IS GETTING SO BAD VERY VERY BAD

ODI #11175152STEERING,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO BO BEUCKMAN QUALITY FORD (15675 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 227-5700) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL BOX WAS MALFUNCTIONING, WHICH AFFECTED THE POWER STEERING. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS TO COVER THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,800. *BF *TR

ODI #11175701ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

THE FUEL GAUGE READS WRONG BY ATLEAST AN 1/8 OF A TANK AND AND WHEN IT SAYS YOU HAVE 30 MILES TILL EMPTY YOU MIGHT GET 10 MILES BEFORE YOU RUN OUT OF GAS.IT WILL NOT GIVE YOU ANY WARNING WHEN IT RUNS OUT OF GAS IT WILL START TO SUPPDER AND THEN WILL NOT START UNTIL YOU PUT MORE GAS IN.AND YOU CAN SMELL GAS INSIDE THE CAR.IT HAPPENS WHILE DRIVING OR JUST IDOLING.

ODI #11174906ELECTRICAL SYSTEM

RADIO AUDIO STOPS WORKING NO BLUE TOOTH OR RADIO CALLED FORD ASST. GIVEN THINGS TO MAKE RADIO WORK BUT ONLY WORKS FOR AWHILE AND RADIO STOPS WORKING HAVE TO PULL FUSE TO REBOOT RADIO BUT ONLY LAST A MONTH HALVE TO DO THIS OVER AND OVER COMPLAIN TO FORD ABOUT THIS TO NO SATISFACTION RESEARCHED ONLINE SEEM SEVERAL PEOPLE HAVE THE SAME ISSUE NOW DEALER WANTS 800.00 DOLLARS FOR A REPAIR IT'S A SAFETY ISSUE DO TO BLUETOOTH STOPS WORKING FOR HANDS FREE TALKING

ODI #11174909VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

WHEN I PUSH ON GAS IT TAKE A WHILE TO SPEED UP. ALSO IT IDOLS SOMETIMES. TAKE AWHILE TO GEAR UP TO SPEED. SOUNDS LIKE IT IS DRAGGING

ODI #11174410FUEL/PROPULSION SYSTEM

CAR RANDOMLY SHUTS OFF. NO WARNING IS GIVEN. CAR WILL SHUT OFF WHILE IN MOTION ON ANY CITY STREET. CAR WAS AT 3/4 TANK OF FUEL WHEN THIS OCCURRED.

ODI #11173918LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER'S DOOR FLEW OPEN WITHOUT WARNING. THE DOOR FAILED TO LATCH CLOSED AND HAD TO BE PHYSICALLY HELD SHUT WHILE DRIVING. THE CONTACT CALLED A COUPLE OF DEALERS, INCLUDING O. C. WELCH FORD LINCOLN, INC. (843-288-0100, LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ODI #11173663WHEELS

I PURCHASED THIS CAR FROM SCHALLER AUTO WORLD ON 11/14 18 AND THE FOUR TIRES ON THE CAR BY STATE LAW ARE UNSAFE TO BE ON THE ROAD,STATE LAW IS 5.0 AND ABOVE,ALL FOUR WERE MEASURED TO BE 2.0 AND ABOVE TO BE BELOW 3.0. I WENT TO THEM WITH MY COMPLAINT AND THEY WON'T HELP ME .I HAVE PROVE WITH PICTURES AND PAPERWORK TO BACK MY SITUATION UP.WHAT AM I TO DO?

ODI #11173685UNKNOWN OR OTHER

THE TRANSMISSION WARNING LIGHT CAME ON AND THE CAR WAS SPUTTERING BECAUSE OF THE DRY CLUTCH. IT HAPPENED WHEN THE CAR WAS IN MOTION ON A CITY STREET

ODI #11173395FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11173401AIR BAGSCRASH1 INJURY

MAJOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. IN MOTION GOING STRAIGHT UNTIL THE TRUCK HIT THE CAR.

ODI #11173045POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO GEAR AND THE VEHICLE JERKED. OCCASIONALLY, THE VEHICLE WOULD JERK AFTER SWITCHING GEARS. PREVIOUSLY, THE VEHICLE ACCELERATED ON ITS OWN AND WITHOUT WARNING WHILE IDLING AT A STOP LIGHT. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11172333FUEL/PROPULSION SYSTEM

2015 FORD FOCUS SE RECALL FUEL TANK DEFORMATION - DEALER AND FORD STATES PARTS TO REPAIR NOT AVAILABLE AND NO ESTIMATED TIME FOR ARRIVAL.

ODI #11172425POWER TRAIN,FUEL/PROPULSION SYSTEM

AUDIBLE CLICKING NOISE WHEN TURNING CORNERS. SHUDDERING, SPUTTERING WHEN TAKING OFF FROM RED LIGHT. DECELERATION WHILE DRIVING IN TOWN, WHILE DRIVING GEARS CHANGING WITHOUT MY KNOWLEDGE, THRUSTING INTO GEAR WHILE MOVING. CLUTCH REPLACED 2017. ALL OF THIS STARTED HAPPENING ABOUT 4 MONTHS AFTER I BOUGHT CAR FROM YOU MENTIONED DEALER, NEW. SO, SINCE 2015, ONGOING ISSUES STATED ABOVE. FORD TELLS ME IT'S ALL MY IMAGINATION.

ODI #11171768POWER TRAIN

WHILE ACCELERATING THE VEHICLE DOESN?T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING ?TRANSMISSION FAULT, SERVICE NOW.? WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

ODI #11171778POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRANSMISSION STARTED TO SHIFT ERRATICALLY. ADDITIONALLY, THE "TRANSMISSION HOT, TURN OFF VEHICLE FOR FIVE MINUTES" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WHERE IT WAS DIAGNOSED THAT THE SHIFT ACTUATOR SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,274.

ODI #11171115POWER TRAIN

WHILE ACCELERATING THE VEHICLE DOESN'T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING 'TRANSMISSION FAULT, SERVICE NOW.' WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

ODI #11166730STEERING

LOSS OF POWER STEERING WARNING; SUDDEN AND TOTAL LOSS POWER STEERING WHILE DRIVING ON CITY STREET. IT TOOK LOTS OF STRENGTH TO MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. THIS WOULD BE AN IMPOSSIBLE TASK FOR AN ELDERLY PERSON. AT HIGHWAY SPEEDS THIS WOULD HAVE DEFINITELY CAUSE AND ACCIDENT. DEALER SAID I NEED TO REPLACE THE ENTIRE STEERING RACK & PINION (WITH ALIGNMENT) AT A COST $2,027. MILAGE ON CAR IS 68,317K

ODI #11166472UNKNOWN OR OTHER

TAKATA RECALL MY TRANSMISSION HAS BEEN BAD ON MY 2015 SINCE I PURCHASED IT ON 10/01/16. I TRIED TELLING THE MANUFACTURES AFTER I DROVE IT AROUND TOWN AWHILE. IT WAS JERKING AND WOULDN'T GET POWER TO DRIVE. I'VE BEEN TRYING TO TAKE IT TO DEALERSHIPS FOR 2 YEARS AND THEY HAVEN'T TRIED FIXING IT. I WOULD LIKE AN ARBITRATION AGREEMENT.

ODI #11166566STEERING

STEERING WHEEL MAKES A LOUD SOUND WHEN MAKING TURNS. WHEN TURNING LEFT, STEERING WHEEL LOCKS IN PLACE AND NEEDS TO BE CORRECTED BY TURNING RIGHT. VERY DANGEROUS WHEN MAKING SHARP LEFT TURNS OR EVEN JUST LEFT CURVES.

ODI #11165688POWER TRAIN,AIR BAGS

MY TRANSMISSION HAS BEEN GIVING ME A HARD TIME AND IT DOESN'T GET ANY POWER. IT ALSO RUNS VERY ROUGH. I HAVE TO TRAVEL 45 MINUTES TO A MOTOR COMPANY BUT THEY DON'T FIX IT BECAUSE IT'S A "TAKATA RECALL" I DON'T WANT TO GET STRANDED AND BROKEN DOWN ON THE HIGHWAY. I NEED A DEPENDABLE CAR BECAUSE I'M DISABLED. I WANT MY CAR FIXED OR A NEW ONE ASAP. I NOTICED THE PROBLEMS WHEN I WAS DRIVING IT IN MOTION RIGHT AS SOON AS I PURCHASED IT ON 10/2016 IN CITY LIMITS.

ODI #11164603STEERING,FUEL/PROPULSION SYSTEM

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK. IN ADDITION TO THIS, I'VE BEGUN NOTICING ISSUES WITH THE STEERING WHEEL MAKING A NOISE. UPON TAKING IT TO A MECHANIC, I WAS TOLD THAT THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT SEVERAL OTHER OWNERS OF THE SAME MODEL HAD COMPLAINED ABOUT THEIR STEERING BECOMING UNUSABLE. FORD SHOULD ISSUE A RECALL FOR THIS AS WELL.

ODI #11164359FUEL/PROPULSION SYSTEM

I HAVE ALREADY FIXED A RECALL THAT I JUST RECEIVED NOTIFICATION OF VIA POSTAL MAIL. I WILL UPLOAD A PIC OF THE RECALL LETTER AND A PIC OF THE RECEIPT THAT THIS SERVICE WAS ALREADY COMPLETED PRIOR TO THE NOTIFICATION. I HAD TO GET IT REPAIRED DUE TO THE FACT THE CAR WAS NOT ACCELERATING PROPERLY PRIOR TO THE REPAIR. I WOULD LIKE TO GET REIMBURSED FOR THE COST OF THE REPAIR DUE TO IT IS A RECALLED PART. THANK YOU. PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11164005UNKNOWN OR OTHER

I HAVE HAD THIS CAR FOR ALMOST 2 YEARS. ALMOST EVERYDAY WHEN I DRIVE THE CAR, IT STALL, SLIPPED OR DOESN'T WANT TO GO AT TAKE OFF. THERE HAS BEEN MANY TIME WHERE I PRESS THE GAS TO GO WHILE IN DRIVE AND IT WON'T GO AND ACTS LIKE IT'S IN NEUTRAL. I HAVE ALMOST GOTTEN IN CAR ACCIDENTS BECAUSE OF THIS PROBLEM. THE TRANSMISSION IS HORRIBLE. IT'S THE DUAL-CLUTCH TRANSMISSION. THEY HAVE EVEN SENT OUT A LETTER STATING THAT IT'S THE TRANSMISSION AND IF YOU HAVE HAD IT SERVICES 3 OR MORE TIMES, YOU CAN GET CASH OR REPLACEMENT CAR. I DON'T HAVE THE MONEY TO GO GET IT CHECKED OUT 3 TIMES AND I ALSO DON'T REALLY NEED TO BECAUSE I ALREADY KNOW THE PROBLEM. THIS IS VERY DANGEROUS AND CAN CAUSE A MAJOR ACCIDENT.

ODI #11163829POWER TRAIN

THE "DRY" CLUTCH WENT OUT AS I WAS DRIVING UPHILL, REDUCING MY MOVEMENT TO A JERKING, STUTTERING MOTION THAT JUST BARELY ALLOWED ME TO DRIVE TO DEALERSHIP. THIS CLUTCH FAILURE FOLLOWS MONTHS OF STUTTERING, JERKING AT LOW SPEEDS AS IF THE CAR WOULD STALL. TAKING THE CAR FOR REGULAR MAINTENANCE FOUND "NOTHING WRONG." THIS CLUTCH HAD ALREADY BEEN REPLACED ONCE AT ONLY 26,700 MILES .FOCUS HAD 68,000 MILES WHEN IT WANT BAD AGAIN. DEALERSHIP REPORTS SEEING MANY PROBLEMS WITH THIS "DRY" CLUTCH. FORD WILL NOT RECOGNIZE DANGER ASSOCIATED WITH IT.

ODI #11163854POWER TRAIN

2015 FORD FOCUS DUAL CLUTCH POWERTRAIN TRANSMISSION SHUTTERS AND SPUTTERS UPON TAKEOFF, REVS UP AT VERY LOW SPEEDS. DOESNT WANT TO ACCELERATE RIGHT AWAY. I BOUGHT THE CAR WITH 55000 MILES ON IT AND HAS BEEN AN ISSUE SINCE. NOW ITS GOING TO COST 1500 DOLLARS TO FIX AS MY PERSONAL WARRANTY NOR FORD WILL COVER THE CLUTCH REPLACEMENT, EVEN THOUGH THIS IS AN ONGOING PROBLEM IN THIS VEHICLE!

ODI #11163733ELECTRICAL SYSTEM,ENGINE

VEHICLE HAS INTERMITTENT STARTING PROBLEMS. INSIDE DASH LIGHTS FLASH ON AND OFF. CANNOT HAVE INSIDE DOME LIGHT ON (THE LIGHT THAT COMES ON WHEN DOORS OPEN) OR IT DRAINS THE BATTERY. SETTINGS FOR RADIO/HEATER/CLOCK/ETC. CHANGE ON THEIR OWN. NOTHING EVER STAYS SET. I HAVE TAKEN IT IN TO THE DEALERSHIP A COUPLE TIMES NOW AND THEY CAN NEVER FIND ANYTHING. THEY KEPT IT FOR 3 DAYS THE LAST TIME. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT. THE VEHICLE IS STATIONARY WHEN I HAVE THE STARTING PROBLEM. SOMETIMES THE CAR WILL START IN A FEW MINUTES, SOMETIMES LONGER. THE OTHER PROBLEMS WITH INSIDE LIGHTS AND DASHBOARD HAPPEN WHEN THE CAR IS IN MOTION. THIS HAPPENS ON VARIOUS DAYS AND TIMES.

ODI #11163437POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.

ODI #11163062POWER TRAIN,WHEELS

IVE HAD MY LUG NUTS SWALLON AND UNABLE TO CHANGE MY OWN TIRE. ON THREE DIFFERENT OCCASIONS. NAIL IN MY TIRE. TOOK IT TO THE DEALERSHIP IMMEDIATELY THE CLAMPED 2 TIMES THAT THEY FIXED MY LUG NUTS AND NEVER DID. IVE SPOKE TO SEVERAL OTHER FOCUS OWNERS AND HAVE THE SAME ISSUE. THE POWER TRAIN CLUTCH HAS BEEN REPLACED 4 TIMES IN THE LAST THREE IN A HALF YEARS. IVE HAD MY CAR STALL OUT IN ME SEVERAL TIMES AT A STOP LIGHT. IT TAKES IT A MINUTE TO SLIP INTO REVERSE. DOESNT MATTER WHAT GEAR YOU ARE SWITCHING IT FROM IT WILL GO INTO NETURAL/PARK BEFORE CLICKING INTO REVERSE.

ODI #11163110UNKNOWN OR OTHER

HELLO, MY VEHICLE STOPPED WORKING TWICE WHILE I WAS DRIVING ON CITY STREETS (THIS TUESDAY 12/18/2018 AND THURSDAY 12/20/2018). THE FIRST TIME IT HAPPENED I WAS STOPPED AT A RED LIGHT AND THE SECOND TIME THE CARE WAS IN MOTION WHEN IT FIRST HAPPENED, THE OIL INDICATOR AND CHECK ENGINE LIGHT CAME ON. OIL WAS PUT IN THE CAR AND UNFORTUNATELY THAT DIDN'T SOLVE THE PROBLEM SINCE IT HAPPENED AGAIN ON THURSDAY 12/20/2018. WHEN THE VEHICLE STOPPED ON 12/20/2018, THE ENGINE LIGHT CAME ON AS WELL AS THE BATTERY LIGH. I HAD THE CAR TOWED TO A FORD DEALERSHIP ON 12/20/2018 AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I AM AFRAID OF IT HAPPENING AGAIN.

ODI #11162906ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED OCCASIONALLY AND THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

ODI #11162384STEERING

ON THE DAY OF 12/7/18I WILL GO TO WORK. WHEN I GOT OUT OF MY FRIEND'S HOUSEI DROVE OUT A JUNCTION AND FOUND THAT MY STEERING WAS DIFFICULT TO TURN.THEN I STOPPED AT THE ROADSIDE AND RESTARTED THE CAR.WHEN I CONTINUED DRIVING,THE SYSTEM SHOW ME STEERING LOSSSTEERING STOP WORK.I TRIED TO RESTART MANY TIMES, THE SYSTEM STILL DIDN'T ALTER, I WAS SURE THAT MY STEERING WHEEL HAD BROKEN. BEFORE THAT, ON THE DAY OF 02/20/2018, I TRIED TO DROVE OUT MY HOUSE GARAGE. THE STEERING WHEEL BROKE DOWN ONCE, I WAS ALSO ON MY WAY TO WORK. TWO TIMES I WAS UNABLE TO GO TO WORK.I HAD TO WASTE TIME CALL THE TOWING AND CALLED MY COMPANY A LEAVE OF ABSENCE. THIS CAR SERIOUSLY AFFECTED MY WORK AND LIFE. THIS IS A TERRIBLE THINGS, IF I DRIVE SUCH A CAR ON THE HIGH SPEED,I MAY BE DEAD. THANK GOD JUST LET ME STOP IN A SAFE PLACE.THE FIRST REPAIR COST $880, AND THE SECOND REPAIR COST WAS $20504.03 (THE STEERING COST WAS $1758.05).THIS CAR HAS MAJOR HIDDEN DANGERS AND ALSO BROUGHT LOSSES TO MY ECONOMY.I HOPE THAT I CAN SAVE MY LOST.

ODI #11162414POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STOPPED ON A HILL, THE VEHICLE ROLLED BACKWARDS AND THEN FORWARD BEFORE STOPPING. THE DEALER (WEBER HARRIS FORD, 433 BALDWIN ST, MEADVILLE, PA 16335, (814) 350-7309) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT A DIAGNOSTIC TEST WOULD COST APPROXIMATELY $1,500. THE FAILURE RECURRED AND THE NEW OWNER OF THE DEALER DIAGNOSED THAT THE VEHICLE HAD DUAL CLUTCHES, WHICH WOULD COST $1,300 TO REPAIR. THE VEHICLE WAS REPAIRED A WEEK LATER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO KEEP THE REPAIR RECORDS FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 43,000.

ODI #11162064POWER TRAIN

MY VEHICLE BUCKS EVERY TIME I ACCELERATE. I WAS TOLD IT IS SUPPOSED TO BE THIS WAY, BUT IT FEELS LIKE IT THE TRANSMISSION IS SLIPPING WHEN I FIRST ACCELERATE AND SOMETIMES AS I GO THROUGH THE GEARS.

ODI #11161876POWER TRAIN

COOLANT RESERVOIR CRACKED, LOST A LOT OF COOLANT WHICH CAUSED MY ENGINE TO OVERHEAT. WAS DRIVING DOWN ROAD AND NOTICED MY COOLANT ENGINE SENSOR OVERHEATING. STOPPED THE CAR IN A PARK.

ODI #11157204FUEL/PROPULSION SYSTEM

I HAVE THIS ERROR CODE FROM A OBD-2 CODE READER FROM AUTOZONE. DEALERSHIP DIDN'T GIVE ME ANY FEESBACK ON THE CHECK ENGINE ISSUE WHEN I HAD IT IN FOR A FUEL TANK ISSUE. ERROR CODE IS 'U0109 LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE (FPCM)' THE CAR SAT IN THE DRIVEWAY ALL SUMMER LONG WITH A FULL FUEL TANK OF GASOLINE. THE CHECK ENGINE LIGHT FOR THAT ISSUE CAME ON SHORTLY AFTER I STARTED DRIVING THE FORD FOCUS AGAIN. READ MORE AT: HTTPS://WWW.OBD-CODES.COM/U0109 COPYRIGHT OBD-CODES.COM

ODI #11156748SEATS

THE UPPER HALF WHEN I ADJUST IT SOMETIMES DOESN'T CLICK IN ALL THE WAY AND AS I'M DRIVING ONE SIDE WILL GIVE OUT AND CLICK INTO ONE BEHIND THE ONE I SET IT AS AND IT'S ONLY ONE SIDE.

ODI #11155956FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11155252STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.

ODI #11155267POWER TRAIN

CHATTERING,SLIPPING OF TRANSMISSION WHEN ACCELERATING FROM STOP.DOESN'T ALWAYS HAPPEN.

ODI #11154575STEERING

I WENT TO THE STORE JUST FINE WHEN I LEFT THE STORE IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL AND A ALERT CAME ON THE SCREEN AND SAID SOMETHING ABOUT THE POWER STEERING ASSIST FAIL THANKFULLY I WAS NOT FAR FROM HOME I HAD TO USE EVERY MUSCLE I HAD TO STEER IT AND MAKE TURNS. I TOOK IT IN FOR DIAGNOSIS I WAS QUOTED OVER $2200 AND WOULD STILL NEED AND ALIGNMENT AND COMPUTER REST 😡 MY CAR IS STUCK IN THE DRIVEWAY TILL I GET THE EXTRA $2200 TO PAY FOR IT THANKS FORD FOR MY FIRST CAR EXPERIENCE.

ODI #11154365ENGINE

WHILE PARKED (STATIONARY) I COULD NOT TURN THE ENGINE OFF EVEN THOUGH I PRESSED THE ON/OFF BUTTON. (THE BATTERY WOULD DRAIN DOWN TO ZERO. I COULD RECHARGE IT 100% BUT IT WOULD NOT HOLD THE CHARGE.) I BROUGHT IT TO FORD SERVICE. THEY CHARGED IT UP AND SAID IT WAS WORKING FINE. I TOLD THEM TO LET IT SIT OVER NIGHT. THEY CHECKED IT THE NEXT DAY AND IT WAS DRAINED. THEY TOLD ME THAT THE PROBLEM WAS A DEFECTIVE "BODY CONTROL MODULE" WHICH NEEDED TO BE REPLACED. I INFORMED THEM THAT FORD ALREADY RECALLED THE 2015 FOCUS BECAUSE OF DEFECTIVE BODY CONTROL MODULE. THEY SAID THAT MY FOCUS WAS NOT COVERED BY THAT RECALL. I TOLD THEM THAT A CAR THAT KEEPS RUNNING AND CANNOT BE TURNED OFF IS DANGEROUS, THEREFORE SHOULD BE RECALLED. WHAT MAKES IT PARTICULARLY DANGEROUS IS THAT THE ENGINE IS RUNNING AND YOU CAN'T EVEN TELL BECAUSE ELECTRIC CARS ARE SILENT. (THEIR REPAIR PAPERWORK IS DISINGENUOUS. IT SAYS THE CAR WOULD NOT START (WHEN DRAINED). I BROUGHT IT IN BECAUSE IT WOULD NOT STOP. AFTER THEY INSTALLED A NEW MODULE, THEY GAVE ME THE OLD DEFECTIVE ONE WHICH I HAVE IN MY POSSESSION.

ODI #11154080VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE FUEL GAUGE FLUCTUATED AND THE READINGS WERE INCONCLUSIVE. THE CONTACT STATED THAT THE BATTERY, CHECK ENGINE, AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS SINCE MAY OF 2017. IN ADDITION, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF ACCELERATION. FURTHERMORE, UPON FILLING THE FUEL TANK, THE ENGINE BEGAN TO SHAKE/TREMBLE AND THE VEHICLE STALLED WHILE STATIONARY. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL IN AN ATTEMPT TO CORRECT THE FAILURE. AN INDEPENDENT MECHANIC REMOVED THE FUEL TANK TO ASSESS THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. WALDORF FORD (2440 CRAIN HIGHWAY, WALDORF, MARYLAND 20601, (301) 843-2400) WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

ODI #11152457AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE CRASHED INTO A DEER. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT LEG AND BACK AND WAS TRANSPORTED TO THE LOCAL HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

ODI #11149540ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT EACH TIME THE VEHICLE WAS FUELED, IT FAILED TO START AND THE CHECK ENGINE, BATTERY, AND OIL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO RAY VARNER FORD (LOCATED AT 2026 N CHARLES G SEIVERS BLVD, CLINTON, TN 37716, (865) 457-0704) WHERE IT WAS DIAGNOSED THAT THE VAPOR CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 49,185.

ODI #11144914POWER TRAIN

I CONTACTED FORD REGARDING SAFETY RECALL NOTICE 18S07 / NHTSA RECALL 18V-169 AND ASKED WHY MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL. MY FORD FOCUS 2015 WAS MANUFACTURED ON MARCH 20, 2015, IN THE SAME MICHIGAN PLANT AND IS EXPERIENCING THE SAME CLUTCH SHUDDERING AS DESCRIBED IN YOUR RECALL NOTICE. FORD'S ANSWER WAS THAT VIN NUMBERS ARE THE SOLE METHOD FOR DETERMINING RECALLS. THEY CLEARLY DID NOT THROW THE NET FAR ENOUGH TO COVER THEIR QUALITY AND DESIGN ISSUES. AFFECTED VEHICLES EQUIPPED WITH 1.0L FOX GTDI OR 1.6L SIGMA GTDI ENGINES WITH B6 MANUAL TRANSMISSIONS MAY EXPERIENCE CLUTCH SLIP WHICH CAN LEAD TO A POTENTIALLY DANGEROUS SITUATION. THIS VEHICLE IS DRIVEN BY MY DAUGHTER AND SHE EXPERIENCES SHUTTERING WHEN SHE ACCELERATES THE VEHICLE. SHE DOESN'T HAVE ENOUGH POWER TO ACCELERATE QUICKLY WHICH COULD EASILY CAUSE AN ACCIDENT AS SHE PULLS OUT IN TRAFFIC. I HAVE READ ABOUT MANY OTHER PEOPLE HAVING THE SAME SCARY EXPERIENCE WHILE ACCELERATING AND THEIR FRUSTRATION AND CONFUSION ABOUT WHY THEIR FOCUS WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FORD TO RE-EXAMINE HOW THEY DETERMINED THE VIN NUMBERS AFFECTED AND WHY MY VEHICLE WAS NOT INCLUDED SINCE IT CLEARLY HAS THE SAME POTENTIALLY DANGEROUS ISSUE. YOUR HELP WOULD BE APPRECIATED.

ODI #11143984ENGINE

MY CAR WAS DRIVING VERY SLUGGISH ON 10/24/2018, I HAD MY CAR TOWED 42 MILES TO THE LAST FORD DEALERSHIPS THAT WORKED ON MY CAR LAST FOR A ENGINE ISSUE. AFTER THEY DID SOME TEST THEY SAID THAT MY ENGINE HAS BLOWN DUE TO THE HEAD GASKET WARPED AND THE CYLINDERS WARPED WHICH CAUSED COOLANT TO LEAK INTO MY ENGINE. UPON TALKING WITH THE FORD DEALERSHIP THEY SAID THAT I DID NOTHING TO CAUSE THIS, THE SERVICE ADVISORY SAID IT WAS A DEFECT OF THE DESIGN SINCE MY CAR SHOWED NO SIGNS OF ISSUES. FORD SAID THAT MY CAR SHOULD HAVE OVERHEATED OR HAD WARNING SIGNS APPEAR.

ODI #11143769UNKNOWN OR OTHER

WHEN ACCELERATING MY CAR SHUTTER LIKE CAUSING THE CAR TO SHAKE.

ODI #11143330POWER TRAIN

THE CAR SHAKES AND STUTTERS IN LOWER GEAR AND IT IS VERY DANGEROUS. WHEN I GO FROM A STOP INTO FIRST GEAR THE CAR WILL NOT IMMEDIATELY START AND WHEN IT DOES, IT SHUTTERS. THE WHOLE CAR SHAKES WHEN I AM DRIVING IN THE CITY BECAUSE OF THE START/STOP. THIS IS GOING TO CAUSE AN ACCIDENT. OTHER FORD FOCUS CARS FROM 2015 ARE RECALLED, BUT MINE IS NOT FOR SOME REASON. THE TRANSMISSION IS GOING TO FAIL AND I ASKED FORD TO HELP RE-SET THE TRANSMISSION OR REPLACE IT, AND THEY WILL NOT. PLEASE HELP ME.

ODI #11143341UNKNOWN OR OTHER

AIR CONDITIONING SYSTEM, AFTER ABOUT 45 MINUTES OF USE, WILL GREATLY REDUCE FAN SPEED. DEALER SAYS CONDENSOR MAY BE FREEZING UP DUE TO A BAD SENSOR. THE CAR DOES NOT STORE A CODE FOR THE DEALER TO DIAGNOSE WHICH SENSOR IS BAD SO THEY WON'T FIX IT. DEALER SAYS NEXT TIME IT IS IN FAILURE MODE, BRING IT IN TO TRY TO GET A CODE.

ODI #11142632POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE FORWARD, THE VEHICLE SEIZED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO DCH FORD OF EATONTOWN (67 NJ-36, EATONTOWN, NJ 07725, 732-982-4222) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

ODI #11139378ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

THE CAR IS OWN 3 YEARS OLD AND I HAVE ALREADY REPLACED THE FUEL EMISSION VALVES, THE COOLING SYSTEM, AND NOW THE UNAFFORDABLE TRANSMISSION CONTROL, CATYLATTIC CONVERTER, AND TRANSMISSION CLUTCH HAVE GONE OUT TO WHERE MY CAR WONT CHANGE SPEEDS WHILE ON THE HIGHWAY, NOR REVERSE.

ODI #11132663POWER TRAIN

ON OR ABOUT 9/23/2018 AND WHILE DRIVING MY FORD FOCUS HB SE, I RECEIVED AN ERROR MESSAGE ON MY DASH THAT READ "TRANSMISSION FAULT SERVICE NOW". I WAS ABLE TO PULL OVER SAFELY AND LATER WAITED FOR A TOW TO MY HOME. ON 9/25/2018 I CONTACTED A FORD DEALERSHIP NEAR MY HOME (SUBURBAN FORD OF FERNDALE) IN MICHIGAN. THE CAR WAS TOWED ON 9/28/2018 TO SUBURBAN FORD DEALERSHIP FOR SERVICE. INITIALLY, THE THINKING WAS THE TRANSMISSION MODULE (TCM) NEEDED SERVICING, HOWEVER THE SERVICE DEPARTMENT INFORMS ME THAT THE DUEL-CLUTCH COMPONENT IS DEFECTIVE AND NEEDS REPLACING. I FURTHER UNDERSTAND THAT I'M NOT ALONE WITH THIS ISSUE. THE CAR HAS 62,056 MILES ON THE ROAD AND HAS HAD TYPICAL MAINTENANCE (TIRES, OIL CHANGE, ETC.). WHILE FORD'S EXTENDED WARRANTY COVERS TCM, CUSTOMERS, SUCH AS MYSELF, HAVING ISSUES WITH DEFECTIVE DUAL-CLUTCH ARE HAVING TO COME OUT OF POCKET FOR REPAIRS. THIS VEHICLE HAS MERELY 62,056 ROAD MILES NOT 162,056 MILES.

ODI #11132228POWER TRAIN

2015 FORD FOCUS SE SHUDDERS WHEN STARTING FROM 1-2ND GEAR, I FEEL LIKE THIS IS A SAFETY ISSUE. IT DOES EVERYTIME THE CAR STARTS FROM STOP POSITION.

ODI #11132195STRUCTURE

DRIVER SIDE DOOR LATCH WILL NOT ACTUATE AND THE DOOR WILL FLY OPEN WHILE DRIVING. FORD CLAIMS THIS PROBLEM IS NOT COVERED ON THIS VIN FOR A FOCUS ST EVEN THOUGH 2015 FOCUS DOOR LATCHES ARE LISTED ON AN EARLIER RECALL.

ODI #11131701ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

MY CAR DOES NOT ACCELERATE ON THE ROAD WHEN MY FOOT IS PRESSING DOWN ON GAS PEDAL BUT RPM INCREASES RESULTING IN STALLING IN MOTION LIKE CONDITIONS. IT IS VERY SCARY AND FRUSTRATING FOR ME AND MY OCCUPANTS THAT RIDE WITH ME TO WORK.

ODI #11131827POWER TRAIN

MY 2015 FORD FOCUS HAD A RECALL DUE TO A FAULTY TRANSMISSION IN 2017. THE CARS ENGINE WOULD SHUDDER WHEN SWITCHING FROM 1ST TO 2ND GEARS IN THE AUTOMATIC/MANUAL TRANSITION. I REPLACED THE TRANSMISSION UNDER THE RECALL WARRANTY. HOWEVER, ALMOST A YEAR LATER TO THIS DATE MY TRANSMISSION/ENGINE IS SHOWING THE SAME SIGNS.

ODI #11130623STEERING

AT JUST OVER 71,000 MILES OUR 2015 FORD FOCUS SE ELECTRICAL STEERING RACK FAILED AND NEEDED FULL REPLACEMENT AT AN OUT OF POCKET COST OF ALMOST $1800. DURING A TURN ON A CITY STREET, THE STEERING FAILED AND MAKE IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL, MAKING THIS PART AN OBVIOUS SAFETY ISSUE. HAD IT GONE OUT AT THE WRONG TIME, A SERIOUS ACCIDENT WOULD HAVE TAKEN PLACE. WE HAVE CONTACTED FORD AND VOICED OUR CONCERNS BUT THEY WOULD NOT AGREE TO COMPENSATION FOR AN OBVIOUS SAFETY ISSUE BECAUSE THE PART IN QUESTION WAS NOT YET RECALLED. WE HAVE SINCE PARTED WITH THE CAR AFTER THE REPLACEMENT OF THE FAILED PART, FEARING THE SAFETY OF DRIVING THE VEHICLE ANY MORE. UPON RESEARCH THE PROBLEM, WE FOUND SIMILAR INSTANCES ON CAR COMPLAINTS.COM INCLUDING THE WELL KNOWN TRANSMISSION FAILURES ON THIS VEHICLE. I BELIEVE A SIMILAR ISSUE OCCURRED IN FORD FOCUS MODELS BEFORE 2015 AND ALSO ON THEIR FUSION LINE OF CARS IN THE SAME RANGE OF YEARS OF AROUND 2013-2015 I WOULD LIKE THE NHTSA TO LOOK INTO THE 2015 FORD FOCUS FOR A RECALL ON THE STEERING SYSTEM AND SUBMIT TO YOU THAT YOU WILL NOT BE SHORT IN FINDING 2015 FOCUS OWNERS WITH THE SAME ISSUE AFTER A QUICK SEARCH ON THE WEB.

ODI #11129575STEERING,POWER TRAIN

THE POWER STEERING WOULD SPORADICALLY FAIL WHILE DRIVING CAUSING DANGEROUS CONTROL ISSUES. IT FINALLY FAILED COMPLETELY. THE TRANSMISSION HAS BEEN REPAIRED TWICE FOR ISSUES WITH SLIPPING AND CONTINUES TO DO SO

ODI #11129278POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT EXPERIENCED CLUTCH FAILURE WITH THE VEHICLE AND TOOK IT TO AUTONATION FORD LINCOLN UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) FOR REPAIRS. AFTER THE REPAIR, THE CLUTCH MALFUNCTIONED AGAIN AND THE VEHICLE WAS TAKEN TO A DIFFERENT UNKNOWN DEALER. THE SECOND DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THEY WOULD HAVE TO CHARGE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DIAGNOSIS INFORMATION WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,023.

ODI #11128732POWER TRAIN

CAR SHUTTERS BETWEEN 5 TO 15 MILES PER HOUR. REPLACED BATTERY TRANSMISSION LIGHT CAME ON STATING TRANSMISSION IS HOT. TOOK TO FORD SAID ITS A DUAL CLUTCH THAT'S STUCK AND IT'S A SHIFT FORK THAT NEEDS REPLACEMENT. I SHOULD RECEIVE AN TRANSMISSION ISSUE AFTER REPLACING A BATTERY THEN BE TOLD IT'S A CLUTCH THAT STUCK. APPEARS TO BE THE SAME ISSUE FROM THE 2014 FORD FOCUS. THIS HAPPENED WHILE DRIVING BACK FROM REPLACING THE BATTERY'S. TOLD BY FORD ITS MIMIC A BAD BATTERY.

ODI #11128377POWER TRAIN

WHEN YOU START TO DRIVE FROM A COMPLETE STOP, THE TRANSMISSION HESITATES A LITTLE BEFOR IT GETS GOING.

ODI #11128000POWER TRAIN,ENGINE

THERE IS NOW THIS GRINDING NOISE COMING FROM MY CAR ENGINE. WAS ACTING UP A MONTH AFTER I BOUGHT IT IN 2017. EVERYONE SAID OH IT'S FINE THERE'S NOTHING WRONG WITH IT. WELL IT ACTS UP AS SOON AS I START TO DRIVE IT SLOW.... OTHERS SAY IT'S THE TRANSMISSION. AND OTHERS SAY I'M STUPID. IT SLIPS WHEN YOU START TO GO. I WANT THIS FIXED

ODI #11124265VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

TAKATA RECALL MY CLUTCH WAS MESSED UP IN THIS CAR WHEN I FIRST LEASED IT FROM US AUTO SALES BACK IN FEBRUARY 2017 AND I HAD RENTAL FOR A WEEK ONLY BECAUSE THE WARRANTY COVERED IT. NOW THE CLUTCH IS MESSED AGAIN AND I WAS TOLD I'LL HAVE TO PAY $2000 FOR IT TO BE FIX! IS THERE ANYWAY YOU GUYS CAN RECALL MY CAR BECAUSE I DON'T HAVE THAT KIND OF MONEY TO KEEP SPENDING ON THIS CAR BECAUSE THE SAME PROBLEM KEEP OCCURRING. IS ALWAYS JERKS AND DON'T ACCELERATE THE SPEED OF THE CAR THIS ALWAYS HAPPENS ANYWHERE.

ODI #11123798POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, A GRINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN ENGAGED IN DRIVE, THE VEHICLE HESITATED AND A NOISE EMERGED FROM THE TRANSMISSION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC AND KEPT FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURES COULD NOT BE IDENTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

ODI #11121390POWER TRAIN

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE CLUTCH SHUDDERS ON ACCELERATION. THE VEHICLE WAS REPAIRED.*JS

ODI #11121276STEERING

RACK AND PINION EPAS FAILED--GRADUALLY AT FIRST, THEN COMPLETELY. THIS PART HAS BEEN RECALLED IN OTHER FORD MODELS BUT NOT IN MINE--YET. THE REPAIR BILL WAS $2800. IT HAPPENED WITHIN A FEW DAYS OF 3-YR WARRANTY EXPIRATION AND I FILED A CLAIM WITH FORD. THEY REDUCED THE COST BY $2000, BUT I STILL HAVE AN $800 BILL TO PAY TODAY, AS THE CAR HAS BEEN FIXED. I FEEL IT SHOULD BE ALL COVERED UNDER A RECALL EXEMPTION. SHOP IS SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014. REPAIN # 227 328.

ODI #11120659POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CASA FORD, 5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11119602STEERING,ELECTRONIC STABILITY CONTROL (ESC)

I WAS MAKING A RIGHT HAND TURN ON A CITY STREET AT APPROXIMATELY 20 MILES PER HOUR WHEN THE STEERING GOT VERY HEAVY, THE ABS AND TRACTION CONTROL LIGHTS ILLUMINATED, A MESSAGE ON THE DASH STARTED THAT HILL START ASSIST WAS DEACTIVATED AND THE SPEEDOMETER STOPPED WORKING. WHEN I PULLED OVER, THE CAR WOULD NOT SHUT OFF WHEN I PUSHED THE START/STOP BUTTON. THE CAR IS CURRENTLY AT THE DEALERSHIP UNDERGOING DIAGNOSTIC TESTING. I THINK IT MAY BE AN ABS SENSOR THAT CAME LOOSE BEHIND A WHEEL.

ODI #11119605VISIBILITY/WIPER

THE DRIVER'S SIDE WIPER IS FREEZING AND DOES NOT OPERATE PROPERLY NO MATTER WHAT OPERATION IT IS IN: LOW, MEDIUM OR HIGH. I HAVE HAD THE WIPER BLADES, WIPER ARM, AND WIPER MOTOR REPLACED AND NONE OF IT HAS FIXED THE PROBLEM. IT HAS LEFT ME IN SEVERAL DANGEROUS SITUATIONS. I HAVE ALMOST WRECKED NUMEROUS TIMES. THIS HAS BEEN GOING ON FOR THREE MONTHS. NOBODY SEEMS TO BE ABLE TO FIX THE PROBLEM, INCLUDING THE FORD DEALERSHIP SERVICE DEPT.

ODI #11119412ELECTRICAL SYSTEM,AIR BAGSCRASH3 INJURIES

OCTOBER 15 2015 I BOUGHT A FORD FOCUS 2015 S 4DR FROM THE DEALERSHIP. RIGHT AWAY HAD ISSUES WITH IT STALLING AND SHORTING OUT THE COMPUTER AND KEEPING A CHARGE. HOWEVER ON JANUARY 4TH 2018, I WAS SIDESWIPED GOING 45 MPH AND COLLIDED INTO A TREE AND A FEW OTHER VEHICHLES ALSO. I SUSTAINED SERIOUS INJURIES DUE TO NONE OF MY AIRBAGS DEPLOYING. THE CAR WAS DEEMED A TOTAL LOSS AND I STILL AM PAYING ON THIS VEHICLE. IVE NOTICED MANY SIMILAR MODELS HAVING SIMILAR CONCERNS, HOWEVER MY SPECIFIC VIN STATES ITS NOT INVOLVED IN ANY RECALLS.

ODI #11119271STEERING

DRIVING INTO A RECREATIONAL SITE, LOOKING FOR PARKING WITH CAR IN MOTION, POWER STEERING WENT OUT AND I COULD NOT STEER THE CAR. I PULLED OVER TO SIDE OF ROAD BUT TRYING TO TURN THE STEERING WHEEL WAS LIKE MOVING A TON OF BRICKS. TURNED CAR ENGINE OFF AND BACK ON BUT STEERING WAS OUT. STEERING GEAR HAD TO BE REPLACED BY DEALER. FORD HAS A HISTORY OF RECALLS WITH THIS SAME PROBLEM. MY VEHICLE MAKE AND MODEL WAS NOT AMONG THOSE RECALLED.

ODI #11118329POWER TRAIN

TRANSMISSION CONTINUES TO SLIP. CAR FLUTTERS AND JERKS AT EVERY START.

ODI #11115367STEERING

THE ELECTRONIC POWER STEERING WENT OUT WHILE DRIVING. ABOUT 45000 MILES ON THE CAR AND IT WAS OUT OF WARRENTY. NOW WHEN YOU TRY TO DRIVE IT JERKS AROUND. IT COULD EASILY TOSS YOU INTO ONCOMING TRAFFIC OR OFF THE SIDE OF THE ROAD.

ODI #11114397ENGINE

I TOOK MY FOCUS IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE FRONT TIMING COVER HAS A LEAK THE CAR HAS ONLY 39068 MILES ON IT BUT I HAVE A FRIEND WHO HAS THE SAME VEHICLE AND SAID SHE EXPERIENCED THE SAME PROBLEM HAD 41K MILES

ODI #11112649ENGINE

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *JS

ODI #11113604POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY BEGAN TO SHUTTER, WHICH CAUSED THE VEHICLE TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE FAILURE WOULD OFTEN OCCUR WHILE SLOWING DOWN. IN ADDITION, WHILE THE VEHICLE WAS IDLING, THUMPING AND TICKING NOISES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY N.E., SEATTLE, WA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

ODI #11112546STEERING,POWER TRAIN

2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICLE IS UNSAFE AND CAN CAUSE FATALITY ON THE ROAD. MY CURRENT MILEAGE IS 53,181 AND IN NO WAY SHOULD THE STEERING SYSTEM FAIL. MY CAR IS IN THE SHOP AT THE DEALER AND THE COST FOR REPAIR IS $2100.00 PLUS TAX WHICH I DO NOT HAVE. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUES I AM REPORTING. THERE SHOULD BE A SAFETY RECALL ON THE STEERING SYSTEM. I'M STRUGGLING EACH DAY GETTING RIDES BACK AND FORTH TO WORK AND I NO LONGER FEEL SAFE WITH MY CHILD IN AN UNSAFE MOTOR VEHICLE THAT COULD CAUSE CRASH/COLLISION. FORD NEEDS TO TAKE RESPONSIBILITY FOR DEFECTS AND RECALL ALL FORD FOCUS 2015 SO THAT OTHERS CONSUMERS CAN GET THEIR CAR REPAIRED. AS I STATED BEFORE I ALMOST CRASHED HEAD ON DUE TO STEERING FAILURE. NOT SAFE TO DRIVE ON THE RODE.

ODI #11112015UNKNOWN OR OTHER

MY CAR JERKS WHEN TRYING TO ACCELERATE MAYBE TRANSMISSION RELATED . THIS HAS BEEN BEEN HAPPENING SINCE I'VE HAD THE CAR BUT NEVER THOUGHT ANYTHING OF IT UNTIL I DROVE A FRIENDS CAR AND IT DIDN'T DO IT

ODI #11110741POWER TRAIN

I HAVE ALREADY HAD THE CLUTCH REPLACED 2 TIMES AND IT IS STILL SHUTTERING AND SLIPPING AND NO ONE WILL DO ANYTHING ABOUT IT. I HAD GOTTEN A LETTER STATING MY CAR WAS ON A RECALL BUT NOW IT'S NOT . I AM A SINGLE MOM WITH A SON, I NEED TO KNOW THAT MY CAR IS SAFE . NOT SURE WHAT TO DO PLEASE HELP.

ODI #11109912POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,888. *TT

ODI #11105219POWER TRAIN

THE CAR HAS 101628 MILES ON IT AS MMY WIFE COMMUTES TO WORK ABOUT 1.5 HOURS EACH WAY PER DAY. THE TRANSMISSION SHUTTERS ON TAKE OFF, DOES NOT KNOW WHEN TO SHIFT GEARS AT TIMES FROM 1ST TO 2ND COULD HAPPEN ANYWHERE AND FROM 3RD TO 4TH ON THE HIGHWAY AND NOW THE TRANSMISSION HAS STOPPED GOING INTO REVERSE AT ALL. THIS WILL BE THE 3RD TIME THIS CAR HAS BEEN IN THE DEALER FOR THIS ISSUE AND THE WARRANTY HAS ALREADY RAN OUT FROM FORD BUT WE GOT THE EXTENDED WARRANTY, SO THE REPAIR WILL BE ON ME THE NEXT TIME. THERE ARE TIMES THAT I WILL EASE ON THE GAS AND IT DOES NOT WANT TO ROLL THEN IT WILL JERK AND TAKE OFF. BY THE WAY THIS PROBLEM HAS BEEN GOING ON FOR THE 3 YEARS WE HAVE OWNED THE CAR

ODI #11104316POWER TRAIN

TRANSMISSION SHUTTERS AND JERKS FEELS LIKE THE CAR WILL LOSE POWER OR BREAK DOWN

ODI #11104050AIR BAGS,FUEL/PROPULSION SYSTEM

GAS GADGET (AND MILES) WILL READ 1/2 TANK (200 OR SO MILE) AND WITH NO WARNINGS STALL (TURN OFF) EVEN ONCE PUTTING GAS IN VEHICLE HARD TO GET IT STARTED!ALSO AIR BAG LIGHT IS ON (MOST THE TIME) ENGINE LIGHT IS ON. THE REAR PASSENGER DOOR HAS TO BE "SLAMMED" OR CLOSED HARD IN ORDER TO LATCH. I BOUGHT THIS CAR AS FIRST OWNER IN 2015! VERY DISAPPOINTED! I HAVE HAD THIS VEHICLE TURN OFF ON ME AT LEAST 5 TIMES EVEN WITH MY DISABLE SON WITH ME, I COULD HAVE BEEN HIT AND WE COULD'VE BEEN HURT OR WORSE!

ODI #11103920POWER TRAIN

IT NO LONGER MOVES FORWARD OR BACK. IT HAS 12,000. MILES AND I WAS STRANDED WITH IT, AND NOW. I REALLY DO NOT WANT IT BACK WITH THE SAME TRANSMISSION PKG THAT FAILS INALL THE OTHER FOCUS ALSO.

ODI #11103089POWER TRAIN

ISSUES WITH MY TRANSMISSION SHUDDERING WHEN ACCELERATING FROM A STOP IN JUNE OF 2017. VEHICLE WAS TAKEN IN FOR DIAGNOSIS AND WAS INFORMED THAT CLUTCH SHUDDER WAS OVER THE LIMIT. CLUTCH ASSEMBLY ON THE VEHICLE WAS REPLACED. THIS WAS AT 49131 MILES. IN JUNE OF 2018 SAME ISSUE WITH SHUDDERING TRANSMISSION RETURNED. VEHICLE WAS AGAIN TAKEN TO SERVICE DEPARTMENT. INFORMED THAT THE CLUTCH WAS SHUDDERING ST 443 AND THE MAX IS 250. WAS AGAIN TOLD THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THIS WAS AT 71351

ODI #11103090STRUCTURE

I HAVE NOT BEEN ABLE TO GET MY VEHICLE REPAIRED BY FORD PER NHTSA 16V-643 BECAUSE PARTS ARE STILL NOT AVAILABLE. I RECEIVED THE RECALL NOTICE IN 2016 AND PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL DEALER! DO YOU KNOW WHEN FORD WILL HAVE PARTS TO CORRECT THIS SAFETY RECALL?

ODI #11101514POWER TRAIN,SERVICE BRAKES,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED, AND THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA 15108) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.

ODI #11101069FUEL/PROPULSION SYSTEM

I THINK I HAVE A FAULTY FUEL MODULATOR RELATED TO THE RECALL OF THE BOSCH FUEL PUMP SYSTEMS THAT'S AFFECTED THE 2014 FORD FOCUS AND THE 2015 VW'S. MY CAR WON'T START TURN OVER IMMEDIATELY AFTER FULL REFILL OF GAS TANK. I'VE NOTICED THAT GAS ACTUALLY SPILLS OUT UNDER THE CAR AFTER FILLING UP ALL THE WAY. OCASSIONALLY MY CAR ENGINE WILL STOP ENTIRELY IN THE MIDDLE OF THE ROAD! IT'S HAPPENED TWICE NOW WHEN SHIFTING INTO 1ST AFTER BEING STOPPED AT A LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED IT'S THE FUEL MODULATOR AND THAT IT NEEDS TO BE REPLACED. THIS HAS GOT TO BE THE SAME ISSUE AS THE OTHER RECALLED UNITS. THANK YOU!

ODI #11097320POWER TRAIN

I HAVEN'T HAD THE CAR A MONTH. STARTED NOTICING THE PROBLEM IMMEDIATELY. WHEN I TAKE OFF THE CAR SHUTTERS AND ACTS LIKE ITS MISSING GEARS. IT DOES IT FROM A COMPLETE STOP BUT ALSO FROM A SLOW SPEED. IT DOESN'T MATTER IF IT'S IN THE CITY OR ON THE HIGHWAY.

ODI #11097020FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN FOR APPROXIMATELY A MILE AND A HALF BEFORE IT STALLED AGAIN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FIFTEEN TIMES DURING THE PAST MONTH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC TWICE FOR THE STALLING FAILURE AND THE FUEL CONTROL MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,643.

ODI #11092561POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (HENNESSY FORD LINCOLN ATLANTA, 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 67,000.

ODI #11092231STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED AND UNABLE TO BE TURNED. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES BEFORE THE STEERING WHEEL WAS ABLE TO MANEUVER; HOWEVER, THE SERVICE STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (POMPANO FORD LINCOLN, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (888) 718-9266) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *TT THHE VEHICLE WAS REPAIRED. *JS

ODI #11089915UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

FROM THE VERY FIRST YEAR THAT I BOUGHT THIS CAR, (2015) IT HAS HAD MULTIPLE PROBLEMS WITH IT; IT SHAKES, SHUTTERS, 9EVEN AT 40-50 MPH) USES WAY TOO MUCH GAS, IT HAD A BADLY CORRODED BATTERY, THE CLUTCH AND TRANSMISSION BOTH, HAD PROBLEMS AND RECALLS!! I WAS RAISED, BELIEVING THAT EITHER FORD OR CHEVROLET, WERE THE AMERICAN CARS TO OWN; NOT ANYMORE, CUSTOMER SERVICE, AFTER THE SALE, IS A JOKE; BOTH AUTONATION'S (850 N. BURLESON BLVD, BURLESON, TX 76028 AND THE 5000 BRYANT IRVIN RD, 76132 LOCATIONS ARE HORRIBLE!! AFTER I PAY THIS LOSER OF A CAR OFF, I WILL NEVER BUY FORD AGAIN!!!

ODI #11089936POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO SHIFT GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND TO REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 58,000.

ODI #11089671POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER (CAMELBACK FORD, 1330 EAST CAMELBACK ROAD, PHOENIX, AZ 85014), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER HAD PREVIOUS KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD CALL BACK; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,275.

ODI #11089096POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO MOVE THE GEAR SHIFTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BIG MIKE NAUGHTON FORD (150 S HAVANA ST, AURORA, CO 80012, (303) 343-1900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

ODI #11088814ELECTRICAL SYSTEM

CAR WAS STATIONARY. NO POWER AND COULD NOT START THE ENGINE. INSPECTED UNDER THE HOOD AND THERE WAS WHILE POWDER SPOTS EVERY WHERE AROUND THE ENGINE. REMOVED THE BATTERY COVER AND BATTERY APPEARED TO HAVE EXPLODED. POSITIVE TERMINAL WAS COMPLETELY CORRODED. DEALER CLEANED AREA AND REPLACED A NEW BATTERY. NOW STARTS AND RUNS.

ODI #11088583ELECTRICAL SYSTEM

CAR WAS STATIONARY LOST POWER AND COULD NOT START ENGINE. INSPECTED UNDER HOOD AND THERE WAS WHITE POWDER EVERY WHERE AROUND ENGINE. REMOVED BATTERY COVER AND POSITIVE TERMINAL WAS EXTREMELY CORRODED. DEALER REPLACED BATTERY

ODI #11084718POWER TRAIN

WHILE DRIVING AT 55 MPH THE TRANSMISSION DISENGAGED AND THE VEHICLE QUICKLY LOST POWER. THE CAR ACTED LIKE THE TRANSMISSION WAS SHIFTED INTO NEUTRAL SINCE THE ENGINE REVVED UP TO HIGH RPM BUT THE GEAR SELECTOR WAS STILL SHOWING IN D. AFTER PULLING OFF TO SHOULDER AND STOPPING AND SHIFTING TO PARK, I WAS ABLE TO SHIFT BACK TO DRIVE AND OPERATE THE VEHICLE. THIS IS SOMETHING THAT HAS HAPPENED SEVERAL TIMES BEFORE AND IS AN INTERMITTENT PROBLEM. I HAVE TAKEN THE CAR BACK TO THE FORD DEALER WHO HAS ANALYZED THE OBD AND FOUND NO CODES TO INDICATE A PROBLEM. THE DEALER HAS TOLD ME THAT THERE ARE PROBLEMS WITH THE TRANSMISSIONS AND CLUTCHES AND TCMS ON THESE CARS. THE TCM WAS REPLACED ALREADY UNDER A RECALL YET I AM STILL HAVING PROBLEMS. THIS IS A SAFETY HAZARD AS I DO NOT KNOW WHEN THE CAR WILL STOP MOVING NEXT. FORD'S REGIONAL MANAGER REFUSES TO ADMIT THAT THERE IS A PROBLEM AND KEEPS REFERRING ME BACK TO THE DEALER.

ODI #11084769POWER TRAIN,UNKNOWN OR OTHERCRASH3 INJURIES

I HAVE BROUGHT THIS VEHICLE,OR ATTEMPTED TO BRING IT,INTO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES FOR THE SHUDDERING,STALLING,OVERHEAT FOR NO REASON WITH SYSTEM SHUT OFF,ETC . AT TAKE-OFF FROM DRIVEWAY,HIGHWAY METERING LIGHTS,LIGHTED SIGNALS,& STOP SIGNS THE CAR(AUTOMATIC TRANSMISSION)WILL EITHER SHUDDER AND BOUNCE LIKE A MANUAL TRANSMISSION NOT PROPERLY SHIFTED OR INITIALLY ROLL SLIGHTLY AND THEN STALL AS IF IN NEUTRAL.THE RPMS WILL REV, BUT THE CAR WILL NOT MOVE.I HAVE NARROWLY MISSED MANY REAR-END ACCIDENTS.I HAVE PAID WELL OVER A THOUSAND DOLLARS JUST ON RENTAL CAR FEES WHILE NOT ABLE TO DRIVE THIS CAR.THE SERVICE DEPARTMENT REFUSED TO GIVE ME AN APPOINTMENT OR TAKE IT IN FOR MANY MONTHS BECAUSE ACCORDING TO THEM THEY DID NOT HAVE THE REQUIRED PARTS. ON OTHER ATTEMPTS THEY WOULD TELL ME THEY DID NOT HAVE THE CODE POP UP THAT ANYTHING WAS WRONG. AUGUST 2017, AFTER THE DEALERSHIP HAD MY CAR FOR MULTIPLE DAYS WHEN PROMISED BACK SAME OR NEXT DAY,THEY TOLD ME THERE WAS NOTHING WRONG & I SHOWED THEM A PICTURE I TOOK OF THE CONTROL PANEL,THEN THEY FINALLY TOOK IT BACK TO WORK ON. I ALSO HAD THE CHECK ENGINE LIGHT ON & SHUDDERING IMMEDIATELY WHEN PICKING IT UP FROM SERVICE.I WAS TOLD THERE WAS NOTHING MORE THEY COULD DO AND THEY REFUSED TO PUT WHY I BROUGHT IT IN FOR IN THE WORK ORDERS EACH TIME I BROUGHT IT IN.NOV 7-DEC 5 2017,THEY HAD THE CAR FOR AN ENTIRE MONTH.SERVICE TOLD THE FORD FACILITATOR & ME THAT THERE WAS NOTHING WRONG WITH THE CAR NO SHUDDERING, NO SOUNDS. AFTER ALMOST AN ENTIRE MONTH THEY SUDDENLY DECIDED THE CAR NEEDED A FULL BRAKE JOB WHICH DID NOTHING FOR THE SHUDDERING/STALLING.THEY ALSO LET THE BATTERY DIE.FORD MOTOR COMPANY REFUSED BUYBACKS BECAUSE THE WORK ORDERS DID NOT SAY WHY IT WAS BROUGHT IN. I TOLD THEM I WOULD HAVE AN ACCIDENT. I WAS TRYING TO LEAVE MY DRIVEWAY. THE CAR STALLED AND THE FRONT OF MY CAR WAS SLAMMED INTO BY AN SUV.

ODI #11084772STRUCTURE

THE VENTS IN THE REAR BUMPER WERE DEFECTIVE. THEY ALLOWED SQUIRRELS/RODENTS TO ENTER THE TRUNK COMPARTMENT OF THE PARKED CAR OVER A WEEKEND. THEY ATE THE LINING AND SEAT BELTS. THE BUMPER, TRUNK LINING, BOTTOM OF SEATS WHERE THEY MEET THE TRUNK, AND REAR SEAT BELTS HAD TO BE REPLACED.

ODI #11083921POWER TRAIN

THE NHTSA IS NON COMPLIANT WITH STANDARDS THAT THEY HAVE SET. FROM 2012-2015 FORD FOCUSES HAVE BEEN MANUFACTURED/SOLD/LEASED THAT ARE UNSAFE FOR PUBLIC USE. THE SAFETY DEFECT IS WITH THE POWER TRAIN OF THE VEHICLE; THE TRANSMISSION FAILS WHILE BEING OPERATED AND IAN LIABLE TO CAUSE AN ACCIDENT. THIS HAS HAPPENED TO MYSELF WHILE DRIVING AND THE NHTSA HAS IGNORED THE ISSUE. THIS SAFETY DEFECT MEETS THE STANDARDS OF WHAT IS REQUIRED FOR A VEHICLE TO BE INVESTIGATED WITH INTENT TO RECALL. THE SECRETARY OF TRANSPORTATION IS NOT BEING HELD TO HER RESPONSIBILITY TO INVESTIGATE SAFETY DEFECTS THAT HAVE POTENTIAL OF DEATH/INJURY. I REQUEST AN INVESTIGATION INTO MY VEHICLE SPECIFICALLY WHICH IS A 2015 FORD FOCUS. I HAVE DONE EVERYTHING THE MANUFACTURER ASKS AS FAR AS REGULAR MAINTENANCE, NEW TIRES WHEN NECESSARY, REGULAR SERVICING, REPLACING ALL PARTS AND EQUIPMENT ADVISED MY THE SERVICE DEPARTMENT OF MY VEHICLES MANUFACTURER (FORD MOTOR COMPANY). THE VEHICLE HASN'T NEARLY KILLED ME 3 TIMES AND IS UNSAFE. WHEN WILL THE NHTSA HONOR THEIR LEGAL REQUIREMENTS TO TAKE ACTION ON KNOWN SAFETY ISSUES?

ODI #11083725POWER TRAIN

I STOPPED AT A STOP SIGN, ACCELERATED TO CROSS THE HIGHWAY AND THE CAR ROLLED FORWARD INTO TRAFFIC THEN THE CAR ACTED AS IF IT WAS IN NEUTRAL AND THE RPMS WENT WAY UP BUT THE CAR WOULDN'T GO FORWARD. LUCKILY REVERSE WORKED OR I WOULD HAVE BEEN HIT BY A CAR BEING AS I WAS STRANDED IN THE MIDDLE OF US1 SOUTH. I HAD TO REVERSE THE CAR OUT OF THE ROAD AND ONTO THE SHOULDER UNTIL A TOW TRUCK CAME. FORD HAS REPLACED THE CLUTCH THREE TIMES CLAIMING THIS WAS THE ISSUE BUT MY CAR REMAINS UNSAFE. THEY ALSO HAD MY BABY BUY A NEW BATTERY KNOWING THAT THE ISSUE WAS WITH THE TRANSMISSION.

ODI #11083453POWER TRAIN,VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE WOULD OPERATE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HIGHWAY, MIDDLE RIVER, MD 21220 (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 76,706.

ODI #11081590POWER TRAIN

PURCHASED MY CAR NEW 2015, WITHIN MONTHS CAR BEGAN TO SHAKE AND JERK, CAUSING CAR TO SLOW DOWN AND JERK FORWARD. WENT TO CAR DEALERSHIP AND TOLD IT WAS A KNOWN PROBLEM, AND THEY HAD A PERMANENT FIX FOR IT. TCM CLUTCH PROBLEM. I HAVE BEEN BACK 2 MORE TIMES WITH SAME PROBLEM, THIS LAST TIME, DEALERSHIP STATES THEY WILL NO LONGER FIX THE PROBLEM UNDER WARRANTY, BUT I WILL BE RESPONSIBLE FOR REPAIRS. I STILL OWE ON THE CAR, AND NO OTHER AUTO DEALERSHIP WOULD GIVE ME ANYTHING FOR IT SINCE THE AUTO HAS THIS KNOWN PROBLEM. I AM STUCK WITH THE CAR.

ODI #11079559ENGINE

THE ENGINE IS STARTING TO LEAK OIL. THE SERVICE WRITER DID STATE IT'S A COMMON PROBLEM WITH THESE CARS.

ODI #11078877WHEELS

THE LUG NUTS ON ALL TIRES HAD TO BE REPLACED TWICE IN LESS THAN A THREE YEAR PERIOD.

ODI #11076616STEERING

TAKA RECALL. I TOOK MY CAR TO FORD TO GET A CLUTCH AND TRANSMISSION DEFECT FIXED. WHEN I GOT IT BACK MY CAR IS MAKING A SCRAPPING SOUND LIKE METAL TO METAL WHEN TURNING THE STEERING WHEEL. I TOOK IT BACK 2 HRS LATER AND WAS TOLD ITS THE GEAR ASSY STEERING. PART NUMBER 3504

ODI #11076362STEERING,SEAT BELTS

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR MIDDLE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. IN ADDITION, THE POWER STEERING FAILED ON MORE THAN OCCASION. OXMOOR FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ODI #11074778POWER TRAIN

CPSC:THE TRANSMISSION INDEED DOES HAVE A BUCKING FEEL TO IT AFTER IT LEAVES AN UPHILL ASCENT AND GOES BACK TO LEVEL GROUND, YET STILL, SOMETIMES MANEUVERS AS IF IT WAS STUCK IN THE GEAR AND STILL ASCENDING.*DT *JS *TR

ODI #11073799POWER TRAIN

CAR BUCKS, LUNGES, CUTS OUT, JUMPS GEARS WHEN ACCELERATING...ESPECIALLY FROM A STOP. THIS CAUSES A VERY DANGEROUS HESITATION IN ACCELERATION WHEN PULLING INTO TRAFFIC. IT ALSO CAUSES A VIOLENT JOLT TO THE ENGINE AND TRANSMISSION, WHICH IS CAUSING MORE AND MORE RATTLES IN THE ENGINE COMPARTMENT AND THE DRIVE TRAIN. THE FORD DEALER REFUSES TO EVEN ACKNOWLEDGE THAT THERE'S EVEN A PROBLEM. THE PROBLEM STARTED JUST A COUPLE MONTHS AFTER PURCHASING BRAND NEW, AND GETS WORSE WITH TIME. AND INTERNET RESEARCH SHOWS THAT THIS PROBLEM IS VERY COMMON.

ODI #11066138POWER TRAINCRASH

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE REVERSING OUT OF A PARKING SPACE, THE CONTACT'S VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR THE BODY DAMAGE. THE VEHICLE WAS THEN DRIVEN TO FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,440.

ODI #11064881FUEL/PROPULSION SYSTEM

WHILE ATTEMPTING TO REFUEL THE VEHICLE AT A SERVICE STATION, I NOTICED GAS LEAKING ONTO THE PAVEMENT COMING FROM UNDERNIEGH THE RIGHT REAR WHEEL WELL. AS I FURTHER INVESTIGATED THE PROBLEM I COULD SEE GAS DRAINING DOWN FROM THE FUEL PIPE THAT LEADS INTO THE GAS TANK. I DIDN'T WANT TO TRY AND START THE VEHICLE IN FEAR THAT THE GAS MIGHT REACH THE HOT EXHAUST SYSTEM AND CATCH ON FIRE. I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHO CONFIRMED THAT THE GAS FUELER PIPE HAD INDEED BROKE AND REPAIRED IT UNDER WARRANTY.

ODI #11062785SEAT BELTS

I HAVE CONTACTED YOU ON THIS MATTER BEFORE AND I HAVE JUST TALKED TO FORD REGARDING THE SEATBELT ISSUE AND WAS TOLD THAT THEY CANT MAKE AN INDEPENDENT DEALER STAND BY A WARRANTY I BELIEVE SEATBELTS ARE A SAFETY ISSUE MY SEATBELT DOESN'T RETRACT IT HAS LOCKED ON ME AFTER I HAVE GOTTEN IT BACK AND I COULDN'T PUT IT ON FOR ALMOST A BLOCK WHEN IT FINALLY RELEASED SO I COULD PUT IT ON , IT ALSO DOESN'T LOCK WHEN I JERK IT FORWARD WHILE DRIVING. MY WORRY IS IF WE WERE TO GET IN AN ACCIDENT AND MY SEATBELT DOESN'T LOCK I WOULD STILL HIT THE WINDSHIELD TO ME THAT IS A SAFETY CONCERN AND FORD SHOULD STAND BY THEIR LIFETIME SAFETY WARRANTY. I AM THE PASSENGER AND THE SEATBELT ON THE DRIVER SIDE IS JUST STARTING TO ACT UP ON OCCASION

ODI #11062394LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT WAS TRANSPORTING HER GRANDSON AND DRIVING 30 MPH, THE REAR DRIVER'S SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE AND REMAINED AJAR. THE CONTACT WAS CONCERNED THAT A PASSENGER COULD BE INJURED. THE CONTACT CALLED JOHN L SULLIVAN CHEVROLET AT (916) 782-1243 (350 AUTOMALL DR, ROSEVILLE, CA 95661) AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO BIG VALLEY FORD LINCOLN (800-871-8112, 3282 AUTO CENTER CIR, STOCKTON, CA 95212) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TT *TR

ODI #11062485SEAT BELTS

SEAT BELT ON PASSENGER SEND DOES NOT RET TACT AND SOME TIMES DOES NOT COME OUT.

ODI #11058314POWER TRAIN

WHEN ACCELERATING, THE VEHICLE WILL JUMP. THIS HAPPENS OFTEN. WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WILL BUCKLE MANY TIMES AS IT IS ACCELERATING.

ODI #11055558ELECTRONIC STABILITY CONTROL (ESC)

MY HAZARD LIGHTS DID NOT WORK BECAUSE THE SWITCH DIDN'T WORK. HAD TO GET IT REPLACED SO I COULD USE THEM IF I HAD A BREAK DOWN.

ODI #11052912STEERING

THE STEERING WENT OUT ONCE BEFORE. I TOOK IT TO A SHOP AND THEY SAID IT CORRECTED ITSELF. HOWEVER I WAS DRIVING DOWN US1 SOUTH AND THE STEERING WENT IT WHILE I WAS DRIVING AT 55MPH. THIS CAR ISN'T UNSAFE AND NEEDS TO BE RECALLED. THIS IS TWICE THE STEERING HAS FAILED WHILE I WAS DRIVING WITHOUT WARNING.

ODI #11052319POWER TRAINCRASH

ON JULY 13,2017,I WAS IN STOP AND GO TRAFFIC,I BARELY ACCELERATED AND MY CAR JERKED FORWARD INTO A LARGE 4X4 TRUCK. WHEN I FINANCED MY CAR IN FEBRUARY OF 2017,MY CAR WAS JERKING WHENEVER I ACCELERATED. I ASKED THE SALES MAN ON MY FIRST TEST DRIVE,AND HE TOLD ME IT WAS NOTHING TO WORRY ABOUT CUZ IT HAD SOMETHING TO DO WITH GAS ECONOMY, BUT HE RAMBLED IT OFF SO FAST, I DIDN'T UNDERSTAND WHAT HE SAID IT WAS. MY CAR IS A AUTOMATIC WITH THE POWERSHIFT. I FEEL THEY SOLD ME A UNSAFE VEHICLE. COULD YOU POINT ME IN THE RIGHT DIRECTION OR MAYBE LET ME KNOW IF I HAVE A CLAIM? I ALSO RECIEVED A RECALL NOTICE IN THE MAIL. I FEEL WITH THE RESULT OF THE CARS JERKING MOTION,THAT'S WHAT CAUSED MY ACCIDENT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

ODI #11052122POWER TRAIN

THERE HAS BEEN A RECALL ON CLUTCH FOR TRANSMISSION. THE CAR BUCKS WHEN YOU MAKE LEFT TURNS OR WHEN IT IS HOT OUTSIDE. I DO NOT TRY TO GET ON FREEWAY UNLESS THERE IS NO ONE COMING BECAUSE CAR WILL START TO BUCK AND I AM AFRAID IT WILL STALL OUT AND CAUSE AN ACCIDENT. I BROUGHT THE VEHICLE TO FORD AND THE DEALER SAID THAT THEY WILL NOT REPAIR IT UNTIL AUGUST 2018. THIS IS UNACCEPTABLE THEY TAKE MY PAYMENT EACH MONTH BUT I FEEL THAT I BOUGHT A VEHICLE THAT IS A LEMON. I FEEL THAT THEY SHOULD BE MADE TO REPAIR THE VEHICLE OR TAKE IT BACK. I CAN NOT TRADE VEHICLE IN FOR A DIFFERENT BRAND OF VEHICLE BECAUSE OF RECALL SO I AM STUCK WITH VEHICLE

ODI #11048873POWER TRAIN

WHEN ACCELERATING FROM A COMPLETE OR ALMOST COMPLETE STOP THE CAR JERKS/ HESITATES FROM FIRST GEAR TO SECOND GEAR.

ODI #11048399STEERING,UNKNOWN OR OTHER

I WAS DRIVING DOWN A COUNTY ROAD, TRAVELING ABOUT 25 MPH AS I WAS ABOUT TO MAKE A TURN, WHEN MY POWER STEERING COMPLETELY FAILS. I NEARLY DROVE STRAIGHT THROUGH A METAL FENCE TRYING TO MAKE THE TURN TO GET OFF THE ROAD. NOW WHEN I TURN MY KEY FORWARD MY CARS COMPUTER SENDS A MESSAGE SAYING "STEERING LOSS, SAFELY PARK VEHICLE" THE ISSUE I AM REFERRING TO BY CHECKING "UNKNOWN/OTHER" IS A SHUDDERING TRANSMISSION. EVERYTIME MY CAR IS GOING THROUGH FIRST GEAR THE TRANSMISSION SHUDDERS. THIS GETS MUCH WORSE WHEN WHEN MY CAR IS CLOSE TO BEING DUE FOR AN OIL CHANGE. IVE SERVICED THE CAR REGULARLY AND SOME MONTHS HAD TO GET MULTIPLE OIL CHANGES TO TRY AND COMBAT THE TRANSMISSION SHUDDERING.

ODI #11048053POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE IN MOTION. WHILE SHIFTING GEARS, THE VEHICLE SHUTTERED AND STALLED SEVERAL TIMES. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (GOSCH FORD TEMECULA, 26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) REPLACED THE CLUTCH ASSEMBLY. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN). THE MANUFACTURER ALSO HAD 19 TECHNICAL SERVICE BULLETINS FOR THE POWER TRAIN. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO WARRANTY, SERVICE CAMPAIGN, OR RECALL TO PROVIDE A REPAIR SOLUTION. THE DEALER MENTIONED THAT THE CLUTCH ASSEMBLY, SEAL ASSEMBLY, AND ADDITIONAL REPAIRS MAY BE REQUIRED. THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

ODI #11045360UNKNOWN OR OTHER

I AM AWARE THAT THE 2013 AND 2014 FORD FOCUS' HAVE A ISSUE THAT WAS RECALLABLE. MY 2015 FORD FOCUS HAS THE SAME ISSUE. DURING THE TRANSITION FROM 1ST TO 2ND GEAR THE CAR SHUTTERS WHICH INDICATES A TRANSMISSION ISSUE. I AM WORRIED THE TRANSMISSION WILL GO OUT OR CAUSE ME TO WRECK IN THE FUTURE. AGAIN, I DO KNOW THAT PREVIOUS YEAR CARS OF THE SAME MAKE AND MODEL HAVE THE SAME PROBLEM AND WERE RECALLED.

ODI #11034460VISIBILITY/WIPER

I OWNED THE VEHICLE 2 YEARS AND THEN REPLACED THE WIPER BLADES AT NAPA. THEN THEY STARTED STOPPING MIDWAY ON THE GLASS OR SLOWING AND STOPPING. I REPLACED THE BLADES WITH GENUINE FORD BLADES AT THE DEALER'S QUICK LANE, BUT THE PROBLEM CONTINUED. THE SERVICE DEPT. COULDN'T FIND ANY PROBLEM ON TWO VISITS, AND SAID IT HAS AN ADVANCED SENSOR SYSTEM AND "IT'S SUPPOSED TO DO THAT." I AM AFRAID THE WIPERS WILL GIVE OUT IN A STORM. THE SERVICE ADVISOR SNAPPED AT ME "IF YOU KEEP COMING BACK, WE MAY HAVE TO CHARGE YOU," EVEN THOUGH I HAVE TIME LEFT ON THE FULL WARRANTY. THIS IS A HAZARD, AND THEY SHOULD WARN PEOPLE THAT THE SYSTEM USES SO-CALLED SMART TECHNOLOGY, AND TO BE CAREFUL WHEN CHANGING THE BLADES.

ODI #11033203POWER TRAIN

I AM HAVING PROBLEMS WITH THE TRANSMISSION ON MY 2015 FORD FOCUS IT JERKS AND SLIPS WHILE DRIVING. I TOOK IT TO FORD AND WAS TOLD THAT THERE IS A RECALL ON PARTS OF THE TRANSMISSION. I WAS TOLD THE CLUTCHES ARE BAD INSIDE OF THE TRANSMISSION. NOT SURE IF IT'S THIS SPECIFIC PART, I HAVE DONE SOME RESEARCH AND FOUND THAT OTHER FOCUS OW ERA ARE HAVING THE SAME PROBLEMS. THE FORD DEALER IS SAYING THIS IS NOT A RECALL ISSUE ON MY VEHICLE AND REFUSING TO REPAIR IT UNDER THE WARRANTY, I FEEL THAT THIS IS A SAFETY ISSUE AS WELL AND SHOULD BE ADDRESSED. MY VEHICLE IS NOT THE ONLY ONE HAVING THIS PROBLEM, I HAVE RESEARCHED ON LINE IN MULTIPLE FORD FORUMS, READ MANY ARTICLES AND SPOKE TO OTHER FOCUS OWNERS HAVING THE SAME ISSUES. IF THIS CAN PLEASE BE REVIEWED FOR SAFETY REASONS AND CORRECTED. THANK YOU FOR YOUR TIME.

ODI #11033308POWER TRAIN

I AM AWARE THAT THE 2013 AND 2014 FORD FOCUS' HAVE A ISSUE THAT WAS RECALLABLE. MY 2015 FORD FOCUS HAS THE SAME ISSUE. DURING THE TRANSITION FROM 1ST TO 2ND GEAR THE CAR SHUTTERS WHICH INDICATES A TRANSMISSION ISSUE. I AM WORRIED THE TRANSMISSION WILL GO OUT OR CAUSE ME TO WRECK IN THE FUTURE. AGAIN, I DO KNOW THAT PREVIOUS YEAR CARS OF THE SAME MAKE AND MODEL HAVE THE SAME PROBLEM AND WERE RECALLED.

ODI #11031848STEERING

POWER STEERING MOTOR HAS GONE OUT ON THE CAR AND NEEDS TO BE REPLACED ACCORDING TO THE DEALERSHIP, AT A COST OF $2000 TO THE CONSUMERS. THE CAR IS NOT DRIVEABLE WITHOUT THE ELECTRONIC POWER STEERING.

ODI #11031767POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED AND JERKED SEVERAL TIMES FOR MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (COLUMBIA FORD-LINCOLN, 700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) MORE THAN ONCE WHO INDICATED THAT THEY FLASHED AND SERVICED THE TRANSMISSION, BUT IT CONTINUED TO JERK AND SHUTTER. WHILE AT A STOP ON AN INCLINE, THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR MORE THAN ONCE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD AT A HIGH RATE OF SPEED ONCE THE BRAKE PEDAL WAS RELEASED. THE DEALER WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE CONTACT INQUIRED ABOUT A MANUFACTURER EXTENDED SERVICE CAMPAIGN (14M02) TO DETERMINE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

ODI #11031550STEERING

THE POWER STEERING ASSIST HAS COMPLETELY STOPPED FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW ABOUT TEN TO FIFTEEN MPH, SUCH AS IN PARKING LOTS AND INTERSECTIONS OF ROADS AND WHILE ATTEMPTING TO PARK AT HOME OR IN PUBLIC LOTS.

ODI #11031564STEERING

THE POWER ASSIST STEERING HAS COMPLETELY GONE TO NOT FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW 10-15 MPH, OR WHEN TURNING THE STEERING WHEEL WHEN STATIONARY.

ODI #11024843UNKNOWN OR OTHER

ROUGH IDLING AT STOPPING POSITION, STALLING, CUTTING OFF IN TRAFFIC, CHECK ENGINE LIGHT, CODE P0507 IDLE AIR CONTROL VALVE THROTTLE BODY. CAR CUTTING OFF IN TRAFFIC WHILE SHIFTING DOWN

ODI #11023526VEHICLE SPEED CONTROLCRASH1 INJURY

CAR WAS PULLING OUT OF A PARKING LOT WHEN THERE WAS SUDDEN MAXIMAL ACCELERATION RESULTING IN A CRASH WITH PERSONAL INJURY AND PROPERTY DAMAGE.

ODI #11021848POWER TRAIN,AIR BAGSCRASH2 INJURIES

I OWN A 2015 FORD FOCUS AND A 2016 FORD FOCUS BOTH WERE IN AN ACCIDENT. THE 2015 FORD FOCUS WAS T-BONED. I GOT INJURED AND THERE WAS NO DEPLOYMENT OF THE AIR BAGS. THE 2016 FORD FOCUS WAS REAR - ENDED AND I SUSTAINED ADDITIONAL INJURIES AND THE AIR BAGS DID NOT DEPLOY EITHER. THE T-BONE I WAS ENTERING THE INTERSECTION ON A GREEN LIGHT. THE 2016 I WAS STOPPED AND A CAR IN FRONT OF ME MAKING A LEFT TURN WHEN SOMEONE SLAMMED INTO ME DOING 35 MILES PER HOUR. BOTH TIMES NEITHER AIR BAGS DEPLOYED. THE 2015 SUSTAINED OVER 10,000 IN DAMAGE IT IS THE RED VEHICLE HAD A BROKEN TIE ROD AS WELL AS INJURIES.

ODI #11019483STEERING,SUSPENSION,ELECTRICAL SYSTEM

FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02

ODI #11014798POWER TRAIN

WHEN YOU STEP ON ACCELERATOR PEDAL, VEHICLE HESITATES, TRANSMISSION FEELS LIKE IT'S SLIPPING, ESPECIALLY WHEN YOU MAKE A TURN. I BROUGHT THIS CONCERN UP WITH A FORD SERVICE MANAGER ON MY FIRST OIL CHANGE. THIS MANAGER ADVISED ME THEY WERE APPROXIMATELY THREE MONTHS BEHIND ON RECEIVING TRANSMISSION PARTS FOR THIS VEHICLE. I CALLED THIS MANAGER A FEW MORE TIMES ON THIS MATTER. ON MY NEXT OIL CHANGE, THIS MANAGER ADVISED ME THERE IS NO PROBLEM WITH MY VEHICLE. MY VEHICLE IS DUE FOR ITS THIRD OIL CHANGE VERY SHORTLY. MY CONCERN ON THIS PROBLEM HAS GOTTEN WORSE. THIS MAINLY OCCURS ON CITY STREETS, RED LIGHTS, STOP SIGNS, ETC. I TRADED IN MY 2013 FOCUS FOR THIS 2015 MODEL AND THE 2013 DID EXACTLY THE SAME THING. THIS SAME MANAGER ADVISED ME, FORD HAD MANY PROBLEMS WITH THE TRANSMISSIONS ON THIS FOCUS MODEL. THE NAME OF THE SERVICE MANAGER AND DEALERSHIP WILL BE GIVEN AT A LATER DATE.

ODI #11014573STRUCTURE

SOME MONTHS AGO, WHILE HAVING REPAIRS TO MY TRANSMISSION, THE SERVICE MANAGER STATED THERE WAS A RECALL ON THE DOOR LOCK (HANDLE), BUT THEY DID NOT HAVE THE REPLACEMENT PART. HE STATED I WOULD BE CONTACTED. I WAS AGAIN AT FORD HAVING REPAIRS AND ASKED ABOUT THE RECALL, STILL NO PARTS. I HAVE CONTACTED THEY SEVERAL MORE TIMES. I HAVE MAJOR TRANSMISSION PROBLEMS TOO, THEY HAVE NOT BEEN ABLE TO FIX IT. I WILL START ANOTHER COMPLAINT FOR THAT PROBLEM. I WILL ATTACH A FILE OF A CHAT LOG WITH FORD THIS MORNING. BELOW ASK FOR DATE. I HAVE SHOWN DATE FOR TODAY, THIS HAS BEEN GOING ON MANY MONTHS.

ODI #11014579POWER TRAIN

I BOUGHT A NEW 2015 FORD FOCUS. FOR THE LAST 24 MONTHS THE VEHICLE HAS DRIVEN VERY POORLY ON MANY OCCASIONS. I HAVE HAD THE FORD DEALER KEEP THE VEHICLE DAYS AT A TIME TO FIX IT. THE VEHICLE ACTUALLY DRIVES WORSE THEN EVER, TO THE POINT THAT AT TIMES IT IS DANGEROUS. I AM 68 YEARS OLD AND CANT JUST BUY A NEW CAR ON SS. I AM ATTACHING A CHAT LOG WITH FORD TODAY. THIS HAS GONE ON FOR APPROXMITLY 24 MONTHS. THANK YOU.

ODI #11013823POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

SINCE PURCHASING MY 2015 FORD FOCUS BRAND NEW IN JULY 2015, I WAS STONEWALLED BY TWO DEALERSHIPS OVER THE CLUTCH SHUDDERING/JERKING/JUMPING ISSUE BEFORE A THIRD DEALERSHIP (IN ANOTHER STATE!) FINALLY REPLACED IT. SHORTLY AFTER I HAD A FRONT COVER OIL LEAK THAT WAS REPAIRED UNDER WARRANTY. THEN, ONE DAY I WAS DRIVING AND THE LIGHTS ON THE VISOR AND RADIO CONTROLS STOPPED WORKING, THEY FIXED MOST OF IT BUT THE PASSENGER VISOR LIGHT STILL DOESN'T WORK. SHORTLY AFTER THAT I STARTED HEARING A POPPING SOUND IN THE RADIO, THEN THE RADIO STOPPED WORKING COMPLETELY. TODAY AS I WAS DRIVING ON THE FREEWAY ON MY WAY TO WORK THE TRANSMISSION BLEW WITH NO PRIOR WARNING. I HEARD A LOUD NOISE, THEN THE ENGINE REVVED AND THE CAR SLOWED DOWN. THE CHECK ENGINE LIGHT STARTED FLASHING AND I WAS ABLE TO MOVE TO THE SHOULDER OF THE HIGHWAY. A PUDDLE OF TRANSMISSION FLUID WAS UNDER THE CAR AFTER IT WAS TOWED AWAY.

ODI #11011778POWER TRAIN

MY 2015 FOCUS SE HAD TRANSMISSION SHUTTERING FROM THE FIRST DAY I BOUGHT IT. I WAS TOLD BY THE DEALER (PADUCAH FORD) THAT IT WAS NORMAL WITH THE TRANSMISSION IN THE CAR. AFTER WRITING FORD ABOUT THE TREATMENT THAT I RECEIVED FROM THIS DEALER I GOT A CALL FROM THE DEALER THAT THEY WOULD NOT SERVICE MY NEW CAR SINCE I FILED A COMPLAINT WITH FORD. FORD CUSTOMER SERVICE THEN TOLD ME TO START HAVING MY SERVICE DONE AT PENNYRILE FORD. RIGHT BEFORE 30,000 MILES I TOOK IT TO THE DEALER BECAUSE THE SHUTTERING HAD GOTTEN WORSE. THE TRANSMISSION WAS REBUILT AFTER WAITING A WEEK FOR PARTS. NOW AT 33,800 THE TRANSMISSION IS SHUTTERING AGAIN AND I WAS TOLD OVER THE PHONE TODAY THAT IT WILL PROBABILITY NEED TO BE REBUILT AGAIN. THE TRANSMISSIONS IN THESE CARS ARE UNSAFE AS I HAVE HAD MINE NOT SHIFT INTO GEAR AS IS WAS MERGING ONTO THE HIGHWAY ALMOST CAUSING A ACCIDENT. I HAVE ALSO HAD THE TRANSMISSION GO OUT OF GEAR AND THE ENGINE ACCELERATE.

ODI #11011424POWER TRAIN,UNKNOWN OR OTHER

"MAJOR TRANSMISSION ISSUES"! WARNING & BUYER BEWARE: THIS VEHICLE IS NOT SAFE TO DRIVE AND HAS AN OPEN CLAIM UNDER THE STATES LEMON LAW POLICY. ON 7/22/17 AFTER MULTIPLE REPAIRS AS STATED IN THIS COMPLAINT, THE VEHICLE PROPELLED FORWARD BEHIND TRAFFIC ON A MAJOR ROADWAY AT A RAILROAD STOP TOWARDS THE GATES WITH AN ONCOMING TRAIN. REPORTED THE INCIDENT TO FORD AND FORD WILL NOT COVER THE REPAIRS. THE TRANSMISSION NEEDS TO BE REPLACED ON THIS VEHICLE AND HAS HAD MULTIPLE CLUTCH REPLACEMENTS AT FORD. THERE HAVE BEEN APPROXIMATELY 18 SERVICE VISITS AT THE DEALERSHIP SINCE THE DELIVERY DATE OF 12/15/15. ONBOARD SYNC SYSTEM- DOES NOT WORK PROPERLY AFTER MULTIPLE REPAIRS. FORD SERVICE MANAGER HAS WARNED THAT THE TRANSMISSION ISSUES ARE NOT REPAIRABLE AND THE ISSUES WILL CONTINUE TO OCCUR DESPITE CLUTCH AND TRANSMISSION REPAIRS.

ODI #11006804POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

ISSUES WITH THE TRANSMISSION SLIPPING, ENGINE HESITATING AND NOT ACCELERATING IMMEDIATELY. HAS BEEN TO THE DEALER TWICE AND BOTH TIME SAID NOTHING IS WRONG. SAME ISSUES THAT IS PART OF THE CLASS ACTION LAWSUIT. OCCURS WHEN ACCELERATING FROM A STOP, EVERY TIME.

ODI #11005436UNKNOWN OR OTHER

THE TRANSMISSION JUMPS,JERKS ...WHEN I START TO LEAVE AN AREA.FEELS LIKE THE TRANSMISSION IS SLIPPING.!!. WHEN I START THE CAR TO LEAVE MY DRIVEWAY OR EVERYTIME I LEAVE AN AREA,ALSO AT RED LIGHTS,ETC. ITS BEEN THIS WAY EVERY SINCE I BOUGHT IT BUT GILLIE HYDE SERVICE DEPT (WHERE I BOUGHT THE CAR )SAID IT WAS NORMAL WHEN I TOOK IT BACK.ALLTHOUGH I STILL HAVE THE CAR.VERY DISAPPOINTED WITH THIS ISSUE

ODI #11005511POWER TRAIN

TRANSMISSION SURGES AT LOW SPEEDS

ODI #11005512POWER TRAIN

TRANSMISSION SURGES AT LOW SPEEDS

ODI #11005055POWER TRAIN

POWERSHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION.. I PURCHASED MY 2015 FOCUS A YEAR AGO WITH 17K MILES ON IT. AT 21K MILES I HAD TO REPLACE THE POWER SHIFT DUAL CLUTCH, AND I AM NOW AT 33K MILES AND I AM ON MY SECOND CLUTCH REPLACEMENT DUE TO SLIPPING, BUCKING, KICKING, AND JERKING FROM THE TRANSMISSION. FORD IS REFUSING TO LIST THIS AS A RECALL; . MY CAR IS ACTUALLY GETTING THE NEW CLUTCH INSTALLED THIS WEEK. I JUST RECEIVED IN THE MAIL A CLASS ACTION SETTLEMENT IS BEING PURSUED AGAINST FORD FOR THIS ON GOING ISSUE WITH THESE FOCUS'S. I JUST WANT TO MAKE OTHER MOTORIST AWARE IF THEY ARE FEELING THESE SAME THINGS FROM THEIR FOCUS OR FIESTA YEARS 2011-2016 PLEASE SEE ABOUT GETTING IT CHECKED OUT. IT'S NOT NORMAL FOR THESE CARS TO BE DOING THIS.

ODI #11004895UNKNOWN OR OTHER

TRANSMISSION LOSES POWER RANDOMLY. ALSO, SHIFTING IS JUMPY, WHEN GOING FROM STOP, AT TIMES. HAVE CONTACTED DEALER AND WAS TOLD THIS WAS COMMON OF THIS PARTICULAR TRANSMISSION. THIS HAS HAPPENED MORE THAN ONCE. I AM JUST USING TODAY'S DATE AS ONE OF MANY! STARTED ON THE FIRST DAY I HAD THE CAR.

ODI #11004923WHEELS

PASSENGER SIDE FRONT BALL JOINT SNAPPED, CAUSING LOWER CONTROL ARM BOLT TO SNAP-SEPARATED AND DAMAGED AXLE. CAR SKIDDED APPROXIMATELY 70 FT BEFORE STOPPING. VEHICLE WAS MOVING FORWARD ON A CITY STREET.

ODI #11004073POWER TRAIN

VEHICLE HESITATED/LOST POWER UPON ENTERING 55MPH HIGHWAY. TOOK TO DEALER, WAITING ON CLUTCH. SALES PERSON HAD TOLD ME THIS VEHICLE HAD REDESIGNED TRANSMISSION. AT FIRST IT PERFORMED MUCH SMOOTHER THAN MY 2012 FORD FIESTA. NOT NOW. SERVICE DEPT. CLAIMS NEW CLUTCH IS MUCH BETTER. THERE IS A CLASS ACTION SUIT AGAINST FORD NOW FOR "POWER SHIFT" TRANSMISSION.

ODI #11004131POWER TRAIN,ELECTRICAL SYSTEM

WHEN ACCELERATING OR DRIVING UP A HILL, THE VEHICLE STALLS. THE CLUTCH WAS REPLACED ONCE AND THE ISSUE WAS TEMPORARILY FIXED, BUT HAS STARTED AGAIN. ALSO HAS ISSUES WHERE THE RADIO WILL MAKE A POPPING NOISE AND STOPS WORKING.

ODI #11002142LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICE FORD-LINCOLN LOCATED AT 436 W 250 N, WARSAW, IN 46582; (574) 267-8151) WAS CONTACTED TWO MONTHS AGO AND CONFIRMED THAT THE PARTS WOULD BE AVAILABLE IN A FEW WEEKS. THE DEALER WAS CONTACTED AGAIN THE FIRST WEEK IN MAY AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11000492ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (NALLEY FORD SANDY SPRINGS 7555 ROSWELL ROAD, ATLANTA, GA 30350), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

ODI #11000548UNKNOWN OR OTHER

THE CLUTCH IN THE AUTOMATIC TRANSMISSION WAS SWITCHED OUT TWICE BECAUSE OF ITS DEFECTIVE PERFORMANCE. I TOOK IT BACK TO THE FORD DISTRIBUTOR, WHERE IT WAS PURCHASED AND CARED FOR, THE 3RD TIME AND IT WAS SUPPOSABLY ATTENDED TO AND CORRECTED BY REBOOTING THE COMPUTER SYSTEM. THE CAR SHUTTERS AND DRIVES POORLY. I PURCHASED A BRAND NEW TITANIUM, TOP DOLLAR, AND RECEIVED A LEMON THAT DRIVES TERRIBLY. ALSO, THE USB PLUGS DO NOT WORK. AND HAVE BEEN ATTENDED TO 3 TIMES, WITH NO AVAIL. I HAVE BEEN TOLD BY THE SERVICE MANAGER, THE GENERAL MANAGER, AND MECHANIC THAT THE SPECIFIC MODEL IS DEFECTIVE. THAT THEY JUST CAN'T GET THE CLUTCH RIGHT. AND THAT IT IS A LEMON. IT IS MY RIGHT, AS A CONSUMER, WHO THOUGHT SHE WAS BUYING THE BEST OF AMERICA'S CARS, AND PAID FULL PRICE, TO BE REIMBURSED AND COMPENSATED.

ODI #11000159POWER TRAIN

TRANSMISSION SLIPS/SHUTTERS/JERKS. THE AUTOMATIC TRANSMISSION HAS HAD PROBLEMS SINCE NEW. THEY HAVE REPAIRED IT SEVERAL TIMES AND THE PROBLEM JUST COMES BACK. IT CAUSES HESITATION WHEN ACCELERATING FROM A STOP AND IS DANGEROUS TO DRIVE WHEN IT HAPPENS. FORD WILL NOT REPAIR IT UNTIL THE SLIPPAGE IS OUTSIDE THEIR THRESHOLD, BUT BY THAT TIME IT IS A HAZARD. THESE CARS NEED TO BE REPLACED.

ODI #10994623UNKNOWN OR OTHER

RECALL NHTSA # 15V436 (FORD RECALL #15C06) IS ON THE C-MAX BODY CONTROL MODULE. THIS HAS CAUSED THE ENTIRE CAR TO NOT START. IT WAS BROUGHT IN FOR SERVICE 7/3/17 AND I HAVE NO UPDATES. THE RECALL WAS ISSUED 7/1/15 AND THE CAR, ITSELF, WAS PURCHASED THE NEXT 8/2015 SO IT WAS SOLD WITH A KNOWN RECALL AND NOW, 2 YEARS LATER, IT'S VERY CONCERNING THAT A FIX IS STILL NOT READILY AVAILABLE WHEN BROUGHT IT FOR SERVICE.

ODI #10993563UNKNOWN OR OTHER

A/C NOT HEATING PROPERLY, DEALER SAYS CAN'T FIND PROBLEM, I EXPECT AS MUCH FOR WARRANTY WORK. SOUNDS LIKE STRANGE NOISES UNDER DASH.

ODI #10992375POWER TRAIN

ON A NUMBER OF OCCASIONS, I HAVE LOST POWER IN DIFFERENT CONDITIONS. I HAVE NOTIFIED THE DEALERS AND THEY HAVE TRIED TO REPAIR MY PROBLEM EACH TIME. THEY SAID THIS IS AN ONGOING PROBLEM WITH THIS TYPE OF TRANSMISSION AND HAVE DECIDED TO INCREASE THE POWER-TRAIN WARRANTY. I THINK IT IS NOW UP TO 10 YEARS AND 150,000 MILES. UNFORTUNATELY, THEY JUST WANT TO KEEP FIXING THOSE TRANSMISSIONS AND CONTROL MODULES BUT THE SITUATION IS VERY DANGEROUS. THE LOSS OF POWER HAS HAPPENED TO ME IN SOME DIFFERENT CONDITIONS; FROM GOING UP A HILL IN A RESIDENTIAL AREA AT A LOW RATE OF SPEED, TO JUST DRIVING DOWN THE HIGHWAY. ON A FEW OCCASIONS, WHILE TRAVELING ON HIGHWAYS, MY CAR WAS UNABLE TO SHIFT INTO PASSING GEAR AND EVEN SEEMED TO LOSE POWER AT SPEEDS OF 55-65 MPH WHEN TRYING TO PASS OTHER VEHICLES. ON TWO SPECIFIC OCCASIONS, MY CAR WAS UNABLE TO GO INTO PASSING GEAR AS I TRIED TO PASS ANOTHER CAR. HOWEVER, LAST WEEK AND ABOUT TWO MONTHS AGO I LOST POWER WHILE I WENT TO PASS A VEHICLE ON A TWO LANE ROAD AND HAD TO DROP BACK BECAUSE THE TRANSMISSION DID NOT RESPOND AND ACTUALLY LOST POWER AT A MOMENT THAT COULD HAVE RESULTED IN A HEAD-ON COLLISION IF THE CAR I WAS PASSING WOULD HAVE SLOWED DOWN AT THE SAME TIME I LOST POWER AND THE ON COMING CAR DID NOT SLOW DOWN. THIS HAS BEEN SCARY AND SURPRISES ME BECAUSE IT SEEMS TO BE AN INTERMITTENT PROBLEM. THEY SAID IT IS HAPPENING TO MANY OTHER SIMILAR VEHICLES AS WELL. I WOULD HAVE REPORTED THIS SOONER IF I HAD KNOWN THIS NHTSA SITE WAS AVAILABLE. I DO NOT BELIEVE THE MANUFACTURER SHOULD BE ALLOWED TO JUST KEEP PUTTING OUT UNSAFE VEHICLES AND CONTINUE REPAIRING THEM WHEN SUCH A DANGEROUS CONDITION RISKS THE LIVES OF ANYONE WHO PASSES ANOTHER VEHICLE ON A TWO-LANE HIGHWAY. I HOPE IT DOESN'T TAKE A SCHOOL BUS WITH KIDS GETTING INTO AN ACCIDENT AS A RESULT OF THIS DEFECT TO GET CORRECTIVE ACTION TAKEN TO REMEDY THIS UNSAFE CONDITION.

ODI #10991140POWER TRAIN

I PURCHASED MY FIRST FORD FOCUS IN 2012 AND WAS FORCED TO TRADE IT AFTER NEEDING 3 CLUTCH REPLACEMENTS IN ONLY 20K MILES OF DRIVING. AFTER REASSURANCE FROM FORD MOTOR COMPANY OF A NEW REDESIGNED TRANSMISSION AND CLUTCH IN THE 2015 MODELS WITH NO KNOWN ISSUES AFTER CONSIDERABLE TESTING, I TRADED MY FIRST FOCUS FOR MY SECOND. TO MY OUTRAGE, NOT ONLY WAS I SOLD A CAR WITH A KNOWN FAULTY CLUTCH BUT I JUST RECEIVED MY SECOND CLUTCH REPLACEMENT.. THIS TIME IN ONLY 13K MILES OF DRIVING. IN A REQUEST TO FORD TO BUY MY CAR BACK, I WAS TOLD MY TERRIBLE EXPERIENCE WITH MY FIRST FOCUS WOULD NOT BE INCLUDED IN THE CURRENT REQUEST FOR BUYBACK. NEXT, I WAS TOLD BY A REGIONAL MANAGER REVIEWING MY CASE, THAT THE CLUTCHES CONTINUED TO FAIL BECAUSE I DID NOT "DRIVE MY CAR AGGRESSIVELY ENOUGH" DESPITE FORD ACKNOWLEDGING THOUSANDS BEING AFFECTED BY THEIR FAULTY CLUTCHES AND CURRENT CLASS ACTION LAWSUIT AGAINST FORD. FINALLY, IN SOLIDARITY FOR DENYING MY REQUEST FOR BUYBACK, I WAS OFFERED 6-FREE OIL CHANGES (VALUED ~$180), A SLAP IN FACE FOR THE NEARLY $50,000 I HAVE PAID FORD OVER THE LAST 5 YEARS FOR TWO FORD FOCUSES. IN TOTAL, I HAVE HAD 5 CLUTCH REPLACEMENTS IN 5 YEARS IN TWO CARS; UNACCEPTABLE.

ODI #10984334POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR BUT DECELERATION WAS SIGNIFICANTLY DELAYED. THE STEERING SHUDDERED AND THE CAR JERKED FROM SIDE TO SIDE. FRONT END SHUDDERED REPEATEDLY.

ODI #10984342POWER TRAIN

TRANSMISSION SHUTTERS WHEN TAKING OFF AND WHEN SHIFTING GEARS. A POOR EXCUSE FOR A TRANSMISSION WHEN THE REST OF THE CAR IS GREAT. IM SORRY FORD BUT THIS IS NOT NORMAL! THE NHTSA NEEDS TO QUIT STALLING AND DO SOMETHING ABOUT THIS.

ODI #10979895POWER TRAIN

I JUST BOUGHT A USED 2015 FORD FOCUS, RIGHT FROM THE BEGINNING THERE WAS JUMPING AND SPUTTERING AS I START DRIVING. I SEE THIS AS A SAFETY PROBLEM IN THE FUTURE NOT JUST FOR ME BUT OTHERS WITH THIS PROBLEM. AS YOU CAN SEE IF YOUR READING THIS I'M NOT THE ONLY ONE WITH THIS PROBLEM, OVER 50 PEOPLE WITH IT, JUST CALLED DIFFERENT NAMES. I READ ALL OVER THE INTERNET ABOUT IT, LAWSUITS IN TWO STATES, ...JUST HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THIS GETS RECALLED !!!!!!

ODI #10978545POWER TRAIN

TRANSMISSION SKIPS, SURGES, STALLS AT LOW SPEED OR ACCELERATING FROM A STOP. I AM SEEING LOTS OF COMPLAINTS ONLINE FROM OWNERS AND NO REMEDIES FROM FORD!!! A RECALL MUST BE STARTED!!! VERY DANGERIOUS.

ODI #10970979POWER TRAIN,SEAT BELTS

TAKATA RECALL. WHEN DRIVING COMPUTER OR TRANSMISSION DOES NOT CHANGE GEARS ON TIME. SOMETIMES STAYS IN FIRST GEAR PAST 20MPH. PROBLEM WHEN DRIVING ON FREEWAY AND NEED TO SPEED UP. TAKATA RECALL. ALSO SEATBELTS WILL NOT RELEASE SOMETIMES WHEN I NEED TO GET OUT OF CAR. IT WILL PARTIALLY UNLOCK BUT SEATBELT WILL STILL BE LOCKED IN PLACE. I MUST PUSH SEATBELT BACK IN PLACE TO TOTALLY LOCK IT AGAIN THE PRESS RED BUTTON TO RELEASE. VERY DANGEROUS

ODI #10970725VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

MY CAR STALLS SHAKES AND STUDDERS WHEN I ACCELERATE, EVEN AFTER I TURN THE TRACTION CONTROL OFF IT CONTINUES ,I'VE NEARLY BEEN REAR ENDED PLENTY OF TIMES. I DON'T FEEL SAFE AND EITHER DOES MY PASSENGERS AS AND I'M SURE THIS JERKING AS AND TIRE SPINNING WILL CAUSE OTHER PROBLEMS.

ODI #10968341STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "STEERING ASSIST MALFUNCTION" MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE EPAS ASSEMBLY WAS REPLACED AND PROGRAMMED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,039.

ODI #10966634SEAT BELTS

TAKATA RECALL WHEN TAKING OFF SEATBELT IT DOES NOT FULLY RELEASE FROM LOCK. CLICK THE UNLOCK/RELEASE BUTTON TO SEATBELT AND IT CLICKS UNLOCK BUT DOES NOT RELEASE SEATBELT FROM LOCK. MUST PUSH SEATBELT BACK INTO LOCK AND CLICK BUTTON AGAIN, SOMETIMES MULTIPLE TIMES IN ORDER FOR SEAT TO RELEASE FROM LATCH/LOCK. ONLY KNOWN TO HAPPEN TO CAR WHEN PARKED. CAR ON OR OFF SEATBELT DOESN'T RELEASE.

ODI #10965749POWER TRAIN

WE BOUGHT THE CAR NEW IN 2015. LAST YEAR THE TRANSMISSION WOULD SKIP OR JUMP, JERK AT LOW SPEED AND ALSO WHEN YOU EXCELLERATED. TOOK IT TO THE SHOP AND THEY FIXED, WE THOUGHT. THE CAR IS IN THE SHOP NOW FOR THE SAME ISSUE. IT'S ONLY BEEN 6 MONTHS, AND THE CAR HAS ONLY 21,000 MILES ON IT. CITY STREET AND HIGHWAY DRIVING.

ODI #10957417FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SERVICE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,650. UPDATED 06/21/17*LJ *CN

ODI #10954816LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10954559POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE MAKING A RIGHT TURN OUT OF A PARKING LOT THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO FIRST GEAR. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND FAILED TO SHIFT INTO SECOND GEAR. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017 *JS

ODI #10950232POWER TRAIN

MY FOCUS HAS ISSUES SHIFTING (JERKS AND REVS HIGH RPMS WHEN TAKING OFF) AND ROLLING BACK AT INTERSECTIONS ON AN INCLINE. I HAVE HAD THE CAR INTO THE LOCAL FORD DEALER THREE TIMES, ONCE THEY "REPROGRAMMED" THE AUTOMATIC TRANSMISSION CONTROLLER AND ONE OF THE OTHER TIMES THEY REPLACED THE CLUTCH PACK. THE THIRD TIME THEY TOLD ME THIS WAS NORMAL OPERATION. BEFORE THE CLUTCH PACK WAS REPLACED THE VEHICLE MADE SEVERE GRINDING NOSES LIKE METAL ON METAL. THIS WAS WHILE DRIVING AT SLOW SPEEDS IN A PARKING LOT.

ODI #10949494ELECTRICAL SYSTEM

THE CAR SPEAKERS HAVE BEEN MAKING POPPING AND CRACKLING SOUNDS SO LOUD THAT I HAVE JUMPED WHILE DRIVING, INCLUDING ONCE JERKING THE STEERING WHEEL. THERE DOES NOT APPEAR TO BE ANY PATTERN (NO TIES TO TURNING, ACCELERATING, BRAKING, BUMPS IN THE ROAD, ETC.) TO THE SOUNDS. THIS HAPPENS WHETHER THE STEREO IS ON OR OFF, INCLUDING AFTER THE CAR IS TURNED OFF UNTIL THE DOOR IS OPENED. I HAVE RESULTED TO WEARING EAR PLUGS WHILE DRIVING SO THAT I DON'T JUMP AND/OR JERK THE STEERING WHEEL - SOMETHING THAT IS NOT SAFE, BUT SAFER THAN THE ALTERNATIVE. I TOOK IT TO A FORD DEALERSHIP AND PROVIDED THEM WITH A VIDEO OF THE SOUNDS, BUT THEY COULD NOT GET THE SOUND TO OCCUR WHILE WORKING ON ANOTHER ISSUE. THEY ASKED ME TO BRING IT BACK WHEN IT STARTS MAKING THE SOUNDS AGAIN, WHICH IT BEGAN DOING VERY RECENTLY. HAVING GOOGLED THE PROBLEM, I'VE FOUND AT LEAST A DOZEN OTHER PEOPLE REPORTING THE SAME PROBLEM WITH 2012 AND 2013 FORD FOCUSES, BUT HAVE NOT FOUND ANY INDIVIDUALS WHO REPORTED THE ISSUE BEING RESOLVED. IT SEEMS TO ME THAT THIS IS AN URGENT SAFETY MANNER AND SHOULD BE HANDLED VERY SERIOUSLY AT THE COST OF FORD MOTORS. *TR

ODI #10947209POWER TRAIN

THE TRANSMISSION IS HORRIBLE. I SHAKES IT SPUTTERS AND IT MAKES A GRINDING SOUND. AT TIMES IT SEEMS TO TAKE OFF WHEN ALL I DO IS PRESS SO LIGHTLY ON THE GAS. I HAVE HAD THE AUTOMATIC CLUTCH REPLACED. I TOOK THEM 3 TIMES TO FIX IT, FINALLY WHEN THE NOISE GOT SO BAD THE DEALERSHIP DECIDED TO FIX IT. I FEEL UNSAFE IN THIS CAR. I AM SURE IT WILL ONLY GET WORSE AS THE CAR AGES. IT HAD A PROBLEM SINCE DAY 1. THE DEALERSHIP KEPT TELLING ME IT WAS NORMAL.

ODI #10945541POWER TRAIN

CAR KEPT BUMPING AND MOVING UNEVENLY WHEN STARTING FROM A STANDING STOP OR WHILE DRIVING AT SPEEDS BELOW 10 OR 15 MPH. THE DEALER REPLACED THE CLUTCH, ACTUATORS, & SEALS AND UP DATED THE PCM/TCM UNDER WARRANTY. THE WORK ORDER DATE WAS 9/28/2016 THE CAR HAD 14757 MILES ON IT. *TR

ODI #10937336VISIBILITY/WIPER

THERE IS EXTREME DISTORTION OF THE IMAGE ON THE INSIDE MANUAL (NON-ELECTRONIC) REAR-VIEW MIRROR WHEN THE MIRROR IS SET TO THE "NIGHT" POSITION. THE MIRRORS ARE OK WHEN SET TO THE "DAY" POSITION. I HAVE OBSERVED THIS DEFECT IN THE MIRROR OF MY PERSONAL FORD FOCUS 2015, AND IN OTHER FORD VEHICLES I HAVE EXAMINED ON FORD DEALER LOTS. WHEN SET TO THE NIGHT POSITION, ANY MOVEMENT OF THE DRIVER'S HEAD RELATIVE TO THE MIRROR CAUSES SEVERE DISTORTION OF THE IMAGE WHETHER THE MOVEMENT IS IN THE VERTICAL OR HORIZONTAL PLANE (HOWEVER, MOVEMENT IN THE HORIZONTAL PLANE APPEARS TO CAUSE WORSE DISTORTION THAN IN THE VERTICAL). THIS DISTORTION IS MOST DISCONCERTING TO FOLKS WHO DRIVE AT NIGHT, AND COULD CAUSE THE DRIVER TO PERCEIVE THAT ANOTHER VEHICLE IS CLOSER/FARTHER BEHIND THAN IT ACTUALLY IS, OR TO PERCEIVE THAT IT IS IN A LANE OTHER THAN WHERE IT ACTUALLY IS. WHEN I DEMONSTRATED THIS TO MY LOCAL FORD DEALER SERVICE MANAGER AND TRIED TO MAKE A WARRANTY CLAIM, HE PERMITTED ME TO OBSERVE THE MIRROR IN OTHER VEHICLES ON THE LOT, ALL OF WHICH DEMONSTRATED THE SAME DEFECT. HE CLAIMS THAT IF A "DEFECT" APPEARS ON OTHER COMPARABLE VEHICLES, IT IS NOT REALLY A DEFECT AND IS "NORMAL." ANYONE WHO SUBSCRIBES TO SUCH NONSENSICAL LOGIC MUST SURELY BE LIVING IN A PARALLEL UNIVERSE!

ODI #10934225POWER TRAIN,WHEELS

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND JERKED INTO GEAR. ALSO, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE RUBBER ON THE INSIDE OF THE WHEELS WAS MISSING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

ODI #10930325STEERING,STRUCTURE,FUEL/PROPULSION SYSTEM

I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.

ODI #10929555POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHOOK AND RATTLED WHEN SWITCHING FROM FIRST TO SECOND GEAR. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 02/07/2017*CT CONSUMER STATED THE TRANSMISSION IS PROGRESSIVELY WORSE. IT IS NOW SLIPPING AS IT SHIFTS INTO 2ND GEAR. UPDATED 7/12/18*JB

ODI #10929443POWER TRAIN,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WIRES IN THE VEHICLE WERE CHEWED BY RODENTS, WHICH CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #10928554POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

ODI #10927130POWER TRAIN

CAR IS SLOW AT ACCELERATING FROM A COMPLETE STOP AND SHAKES AS IT ACCELERATES. CAR HAS TROUBLE TURNING ON AND WHEN IT DOES IT SHAKES. IT DOES THAT REGARDLESS IF THE ENGINE IS COLD OR WARM. AS YOU MERGE INTO A HWY IT IS SLOW AT GETTING TO SPEED AND THE ENGINE SOUNDS LIKE IS NOT IN GEAR.

ODI #10927216POWER TRAIN

I PURCHASED A BRAND NEW 2015 FORD FOCUS IN JULY 2015 WITH 17 MILES ON IT. I HAVE PUT IT IN THE SHOP UNDER WARRANTY FOR SHUDDERING JERKING , THE RPMS GO UP WHEN I COME TO A STOP AND IT MAKES CLICKING NOISES AND GOING DEAD WHEN COMING TO A STOP OR TRYING TO LEAVE FROM A STOP. I HAVE NEARLY BEEN HIT TWICE WHEN PULLING OUT ONTO THE HWY TURNING LEFT GOING TO WORK BECAUSE THE CAR JUST JERKED AND DIED COMPLETELY. IF NOT FOR THE OTHER DRIVERS PAYING ATTENTION THEY WOULD HAVE HIT ME. I HAVE TWO YOUNG CHILDREN. I JUST READ AND FOUND OUT ABOUT THIS WHOLE POWERSHIFT LAWSUIT AND I AM IN TOTAL SHOCK. HOW COULD YOU SELL ME A VEHICLE WITH THIS KIND OF DEFECT? MY CHILDREN AND ME COULD BE KILLED EVERYTIME I GET IN THE VEHICLE. THE DEALERSHIPS ARE NO HELP EITHER. FIRST THEY SAID IT WAS "AN UPDATE" THAT I NEEDED. NEXT IT WAS NORMAL OF THOSE KIND OF CARS THEN IT WAS OK WE CAN'T FIND ANYTHING WRONG THEN IT WAS TCM THEN CLUTCH FINALLY AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK IT TO THE LAST DEALER AND THEY SAID IT WAS THE VAPOR EMISSIONS VALVE. I JUST THROW MY HANDS UP WITH IT. I CANT TRADE IT IN BECAUSE ITS VALUE ITS SO LOW. I AM A SINGLE WORKING MOTHER OF TWO KIDS AND I AM SCARED EVERYTIME I GET IN THIS DEATH TRAP. HELP

ODI #10926930POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, JERKED, AND HAD TOO MUCH HESITATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND CLUTCH MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT *TR

ODI #10926959ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON NUMEROUS OCCASIONS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUDDERED. THE DEALER MADE SEVERAL ATTEMPTS TO CHANGE THE COIL PACKS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,600.

ODI #10926317POWER TRAIN

MY CAR LOST POWER WHEN I WANT TO START AFTER I STOP IN A RED LIGHT AS WELL IT MAKES WEIRD NOISES, I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT I THE CAR IS FINE, THAT THEY RESET THE COMPUTER, THE CAR WAS FINE FOR TWO DAYS AND WHEN BACK TO THE SAME THINK AND NOW IS GETTING WORST

ODI #10924440POWER TRAIN

TAKATA RECALL !! I HAVE A LOT OF PROBLEMS BECAUSE OF THE TRANSMISSION ON MY FORD FOCUS 2015 I LIVE ON FLORIDA I DON'T KNOW WHY FORD DOESN'T GIVE US A SOLUTION!!! I'M LOOSING THOUSANDS OF DOLLARS BECAUSE IDK AFTER THE WARRANTY GETS EXPIRED I CAN'T AFFORD CAR PAYMENT PLUS FIX THE TRANSMISSION ON MY CAR EVERY FIVE MONTHS:( I DON'T TRUST MY CAR I WOULD LIKE TO HEAR ABOUT ONE SOLUTION.! THEY ALREADY CHANGED THE CLUTCH ON MY CAR 2 TIMES AND THEY SAID THEY GONNA HAVE TO DO IT AGAIN EVENTUALLY

ODI #10916561ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS DISCONNECTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

ODI #10914969POWER TRAIN

BOUGHT MY 2015 FOCUS WITH 31000 FROM A DEALER AND WAS TOLD THAT IT WENT THROUGH A 182 POINT INSPECTION AND WITH IN 2 DAYS OF OWNING HAD TO HAVE THE TRANSMISSION "REPROGRAMMED" BECAUSE OF A NASTY SHUTTERING FROM A STOP AND IT WAS FINE FOR ABOUT 2 DAYS AND IS GOING BACK INTO THE SHOP TOMORROW BECAUSE IT IS HAVING THE SAME ISSUE. WAS TOLD AT THE DEALERSHIP THAT THIS IS A KNOWN PROBLEM AND THERE REALLY IS NO FIX. IF I WOULD OF KNOW THIS BEFORE BUYING THE CAR THIS WOULD HAVE NEVER BEEN SOLD TO ME... THE CAR CONTINUES TO JERK FROM A STOP TO FIND ITS GEARS AND IS TOTALLY UNSAFE.

ODI #10914829POWER TRAIN,ENGINE

TWICE PULLING ON TO A BUSY HWY MY CAR HAS STALLED/SHUDDERED, AND LOST POWER. BOTH TIMES HEAT GAUGE SKY ROCKETING. THE LAST TIME MY CAR TURNED OFF ENTIRELY, AND HAD OVER HEATED. HOWEVER IT HAD ONLY BEEN IN OPERATION FOR ABOUT 5 MIN. BOTH TIMES ON A BUSY HWY. FIRST TIME I TOOK IT IN, THEY SAID IT WAS A MODULE UPDATE. TWO WEEKS LATER IT HAPPENED AGAIN AND WORSE. I WAS ABLE TO LIMP MY CAR INTO THE DEALERSHIP AFTER LETTING IT SIT FOR 5 MINUTES. THEY REPLACED GASKETS, AND BLEW THEM ON THEIR TEST DRIVE. REPLACED A HOSE AND GASKETS AGAIN. MY CAR WAS RETURNED TO ME TWO DAYS AGO, AND LESS THAN 50 MILES LATER, THE CHECK ENGINE LIGHT CAME ON. THE COOLANT WAS HALF FULL, AND IN THE COURSE OF ROUGHLY 30 MINUTES OF OPERATION IT HAD GONE THROUGH HALF OF THE COOLANT. YET THERE IS NO TRACE OF A LEAK ON THE GROUND. IN ADDITION TO ALL OF THAT, ON THE FIRST FIX THE AC HAD CUT OUT TWICE WHICH SINCE THEY HAVE CLAIMED TO HAVE FIXED. WITH ALL OF THIS, IT HAD CREATED QUITE A FOWL SMELL IN MY CAR AS A RESULT. MY CAR AT THIS POINT, MY CAR HAS BEEN IN THE SHOP 21 BUSINESS DAYS (NOT INCLUDING SATURDAYS.. WHICH THEY WORK), THE ISSUES STARTED MID AUGUST AND IT IS NOW OCTOBER 7TH. THEY OFFERED TO GIVE US THE CAR BACK AND THAT IT WAS "JUST AN AIR BUBBLE". DESPITE THE CHECK ENGINE LIGHT BEING ON AND EXCESSIVE LOSS OF COOLANT. MY CAR HAS BEEN IN MOTION EACH TIME IT HAS HAD AN ISSUE. THE FIRST ISSUE I WAS JUST PULLING ON TO THE HWY, SO WAS JUST ATTEMPTING TO ACCELERATE. THE SECOND TIME I HAD REACHED THE HWY SPEED OF 55 MPH. (SEPARATE INCIDENT, THEY ALSO HAD TO REPLACE A FAULTY SEATBELT).

ODI #10911017UNKNOWN OR OTHER

MY CAR SHAKES TERRIBLY WHEN GOING INTO AND OUT OF FIRST GEAR. TRANSMISSION ISSUE I ASSUME. BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT IN AUGUST OF 2015. HAS BEEN DOING THIS EVER SINCE. I GET MY REGULAR OIL CHANGES AND DRIVE NORMALLY

ODI #10908070POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

PURCHASED MID AUGUST 2016. WE HAVE PUT APPROX 750 MILES ON IT IN THAT SHORT TIME. 1ST INCIDENT, MY WIFE STOPPED AND WHILE THE CAR WAS IN DRIVE ROLLED BACKWARDS ON AN INCLINE THAT RESEMBLES LEVEL. 2. FROM STOP ATTEMPTING TO ACCELERATE IT JUMPS, STUTTERS AND BARLEY MOVES. WE HAVE ALREADY HAD A NEAR COLLISION IN AN INTERSECTION DUE TO THIS. ADDITIONALLY, WHILE GETTING ON THE ON RAMP IT IS SO SLUGGISH AT TIMES, THAT WE ARE NOT EVEN AT PROPER SPEED TO GET ON A FREEWAY. UNSAFE, PURCHASED FROM ENTERPRISE WHO TOLD US NOTHING ABOUT THIS AT THE TIME OF PURCHASE. ENTERPRISE IS ALLOWING PEOPLE DRIVE AWAY IN THESE PILES. IF THERE HASN'T BEEN DEATHS, THERE WILL BE. ENTERPRISE IS NOT ADVISING CUSTOMERS OF THIS BECAUSE THEY HAVE MANY IN THEIR FLEET THEY MUST MOVE OUT. SHAME ON THEM. NOTE: THE FOLLOWING FROM THE ENTERPRISE WEB SITE. WORRY FREE OWNERSHIP. OUR JOB DOESN'T END WHEN YOU PULL OFF THE LOT. FOR YOUR CONTINUED DRIVING PLEASURE, WE OFFER A UNIQUE COMBINATION OF BENEFITS TO KEEP YOU HAPPY DOWN THE ROAD. THEY BOAST ABOUT A 12 MONTH/12,000 MILE POWERTRAIN WARRANTY (LIMITED) SO YOU DON'T HAVE TO WORRY. THEY WILL TELL YOU ALL OF THE ISSUES WE BE TAKEN CARE OF. THIS IS A LIE BECAUSE FORD DOESN'T HAVE THE ANSWER YET.

ODI #10904371POWER TRAIN

HAS A HESITATION ON TAKES OFF HAS HAD THIS ISSUE FROM DAY ONE DEALERSHIP WILL NOT TAKE CARE OF THIS

ODI #10903878POWER TRAINCRASH

AFTER SEVERAL ATTEMPTED REPAIRS, THERE IS STILL HESITATION AND LOSS OF POWER ON HIGHWAY. ALSO SHUDDERING AND HESITATION ON TAKE OFF. I HAD A INCIDENT AT A STAND STILL WHERE THE TRANSMISSION WOULD NOT ENGAGE AND HIT THE BACK OF A TRUCK. THE DEALER SAID JUST KEEP DRIVING AFTER COMPLAINING NUMEROUS OF TIME. SINCE JUNE 2016 IT HAS BEEN IN THE DEALERSHIP FOR REPAIRS AND CAN'T CORRECT THE ISSUE. IT IS A SAFETY HAZARD FOR THE DRIVER AND PASSENGERS.

ODI #10903171POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FAILURE. THE FOLLOWING DAY, WHILE DRIVING 15 MPH, THE ENGINE REVVED TO 100 MPH WITHOUT WARNING. THE RPM WAS AT 8. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/13/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH AND TRANSMISSION CONTROL MODULE. UPDATED 12/19/16.*JB

ODI #10895720UNKNOWN OR OTHER

THE SUNROOF GLASS EXPLODED, NOTHING HIT IT AND THERE WERE NO OTHER VEHICLES NEARBY.

ODI #10894026AIR BAGSCRASH1 INJURY

AT APPROXIMATELY 45 MILES AND HOUR GOING THRU A GREEN LIGHT I WAS CUT OFF BY SOMEONE MAKING A LEFT IN FRONT OF ME. 9600$ WORTH OF FRONT END DAMAGE AND THE PASSENGER HIT HER HEAD CAUSING A CONCISION AND SPRAINED NECK AND BACK, WEARING HER SEATBELT, I BELIEVE HER INJURIES HAPPENED BECAUSE NO AIRBAGS DEPLOYED

ODI #10893132POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,087.

ODI #10893202VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

HAVE HAD MY FORD FOCUS JUST OVER 2 MONTHS. WHEN I BOUGHT IT NOTICED THAT IT SEEMED TO HESITATE WITH ACCELERATION AFTER I COME TO A COMPLETE STOP. TOOK IT BACK TO DEALER THEY ASSURED ME THAT THEY RESET MY TRANSMISSION AND EVERYTHING WOULD BE FINE. IT STILL HAS BEEN DOING IT. HAVE ANOTHER APPOINTMENT WITH DEALERSHIP TO SEE WHAT MY OPTIONS ARE. IT DOES WELL ON THE HIGHWAY BUT ON THE STREET OR REGULAR TRAFFIC IT DOES IT EVERY TIME. IT BOTHERS ME BECAUSE IVE BEEN ALMOST HIT A COUPLE TIMES BECAUSE IT SHAKES AND THEN GOES.

ODI #10892722UNKNOWN OR OTHER

ACCELERATION ISSUES UP ACCELERATION IT FEELS AS IF THE FORD FOCUS IS STRUGGLING TO ACCEL WITH WORRIES ME SINCE I JUST BOUGHT IT NO EVEN A WEEK AGO. I THINK FORD NEEDS TO CHECK IN TO THE MULTIPLE DIFFERENT ISSUES BEING REPORTED ABOUT THESE CARS FOR BEING BASICALLY BRAND NEW I SHOULD NOT HAVE ISSUES ON ACCELERATION.

ODI #10883808POWER TRAIN

AT TIMES UPON TAKE OFF, TRANSMISSION WILL STALL AND NOT GO EVEN THOUGH YOU ARE PRESSING ACCELERATOR. DOES NOT DO IT EVERY TIME STARTING OFF SO THEREFORE IS DANGEROUS ESPECIALLY IN TRAFFIC. ALSO TRANSMISSION QUIVERS AND CAN HEAR METAL GRINDING OR CLANGING AT TIMES. ON ONE OCCASION, WE WERE PULLING OUT OF INGLES ONTO HIGHWAY AND IT WOULD NOT GO EVEN WITH ACCELLARATOR BEING PUSHED , AND ALL OF SUDDEN IT PICKS UP AND GOES. THIS CANNOT BE NORMAL AS I HAVE BEEN TOLD BY MANUFACTURER. IF IT IS , IT'S DANGEROUS, ESPECIALLY IN TRAFFIC.

ODI #10882184ELECTRICAL SYSTEM,ENGINECRASH4 INJURIES

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND LOST POWER. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND SMOKE FUMES WERE NOTICED. THE PASSENGER RECEIVED A NECK INJURY FROM THE SEAT BELT AND THE CHILD BIT THEIR TONGUE UPON IMPACT. THE CONTACT WAS ALSO INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/30/16*LJ *JS

ODI #10875274ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT VARIOUS HIGH SPEEDS, THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE LOST POWER AND THE CHECK ENGINE AND HIGH TEMPERATURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN SENSORS AND WIRING WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #10874871POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE IN PARK WITH THE VEHICLE TURNED OFF AND THE IGNITION KEY REMOVED, THE VEHICLE ROLLED AWAY AND THE RADIO CONTINUED TO OPERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT CLUTCH TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,675.

ODI #10874725POWER TRAIN

FORD NEEDS TO ISSUE A FORMAL RECALL FOR THE AUTOMATIC TRANSMISSIONS IN ITS FOCUS MODELS. THERE IS A WIDE-SPREAD ISSUE WITH THE TRANSMISSION SKIPPING AND FORD IS AWARE. THE VEHICLE IS NOT SAFE!! I HAVE GOTTEN TWO "TRANSMISSION FAULT" ALARMS AND CANNOT SAFELY PULL OUT INTO TRAFFIC FROM A STOP. THE CAR STUTTERS AND SKIPS. FORD IS NOT DEALING WITH THIS. THEY MAKE FOCUS OWNERS WAIT 6-8 WEEKS FOR A PART BUT THAT DOESN'T REMEDY THE ISSUE. I UNDERSTAND THAT OTHER FORD FOCUS OWNERS WHO HAVE RECEIVED THE REPLACEMENT PART CONTINUE TO HAVE THE PROBLEM. FORD DOESN'T WANT TO ADMIT THAT THESE AUTO TRANSMISSIONS ARE FAULTY. THEY ARE HAZARDOUS. I CANNOT ACCELERATE OR PULL OUT INTO TRAFFIC WITHOUT THE FOCUS' TRANSMISSION STUTTERING AND SKIPPING. IT IS NOTSAFE. PLEASE MAKE FORD ADDRESS THIS ISSUE WITH THE FOCUS AUTO TRANSMISSION BEFORE SOMEONE GETS HURT. THEY NEED TO BUY-BACK THESE VEHICLES.

ODI #10874428ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE MECHANIC PERFORMED A SOFTWARE UPDATE FOR THE ECM MODULE. THE CONTACT STATED THAT THE REMEDY DID NOT COMPLETELY REPAIR THE FAILURE BECAUSE IT CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 15,000.

ODI #10874070POWER TRAIN

WHEN ACCELERATING FROM A STOP AND LOW SPEED, THE CAR DOES NOT RESPOND RIGHT AWAY, SHAKES AND THEN JUMPS FORWARD. MERGING INTO TRAFFIC IS A CONCERN OF AM I GOING TO GET HIT. IN STOP AND GO TRAFFIC I HAVE TO SLAM ON THE BRAKES FROM HITTING THE CAR IN FRONT OF ME. IT IS IN THE DEALS KNOW AND THEY TOLD ME THIS IS A COMMON PROBLEM. THEY HAD TO ORDER A CLUTCH AND TOLD ME TO DRIVE THE CAR WHILE THE PART COMES IN. IT IS A SAFETY CONCERN. IT ONLY HAS 25,000 MILES AND IS AN AUTOMATIC.

ODI #10873147POWER TRAIN

TWO WEEKS AFTER PURCHASING THE CAR IN OCTOBER 2015 THE TRANSMISSION STARTED RATTLING AND WOULD HESITATE AND SHUDDER IN TRAFFIC WHEN ACCELERATING AT LOW SPEEDS. THE FORD DEALER SAID IT WAS WITHIN SPECS. THE PROBLEM IS INTERMITTENT . IN MARCH, 2016 IT FELL OUT OF GEAR WITH MY WIFE ON A TRIP TO CHARLOTTE. THE LOCAL FORD DEALER REPLACED THE TRASMISSION CONTROL MODULE AND DID OTHER WORK ON IT. IT APPEARED OK FOR ABOUT TWO WEEKS AND THE SHAKING, SHUDDERING STARTED AGAIN, OUR LOCAL DEALER SERVICE DEPARTMENT SAID, IT DROVE NORMAL. WITHIN THE LAST THREE WEEKS IT HAS DROPPED OUT OF GEAR THREE TIMES WHEN STOPPED ON A HILL AND TAKING MY FOOT OFF THE BRAKE TO STEP ON THE GAS. THIS CAUSED IT TO ROLL BACK SLIGHTLY. FORD CUSTOMER SERVICE TOLD ME THEY CAN'T HELP ME BECAUSE IT DOESN'T QUALIFY UNDER THE LEMON LAWS. BECAUSE THIS TRANSMISSION PROBLEM HAS BECOME WELL KNOWN THE TRADE IN VALUE AT THE DEALER IS ONLY $9000. MY WIFE IS AFRAID TO DRIVE IT. I THINK FORD IS HESITANT TO RECALL AND REPLACE THE TRANSMISSION BECAUSE THE DRY, DUAL CLUTCH DESIGN GIVES THEM BETTER FUEL EFFICIENCY AND THEY WOULD HAVE TO COMPENSATE OWNERS FOR WORSE GAS MILEAGE. WHAT GOOD IS GAS MILEAGE IF WE DON'T TRUST THE CAR AND FEEL IT ISN'T SAFE. WE HAVE FIVE FORD VEHICLES, TWO TRUCKS, ONE WITH 305,000 MILES ON IT, A 97 COBRA, A 2007 FOCUS WITH 275,000 MILES ON IT THAT DRIVES LIKE A NEW CAR AND THE ONLY ONE WITH A SERIOUS PROBLEM IS THIS NEW 2015 FOCUS THAT NONE OF US FEEL SAFE DRIVING. APPARENTLY FORD WILL HAVE TO BE FORCED INTO CORRECTING THE PROBLEM BY NHTSA OR CIVIL SUITS. I DO NOT WANT TO SUE THEM, I HAVE BEEN A LOYAL FORD CUSTOMER AND I WANT THEM TO PERMANENTLY FIX THE TRANSMISSION.

ODI #10871723POWER TRAIN

I POWERED ON THE CAR, SELECTED DRIVE OR REVERSE, AND PRESSED THE ACCELERATOR BUT THE CAR DID NOT MOVE. THE GREEN CAR WITH THE ARROWS INDICATING THAT THE CAR IS READY WAS ILLUMINATED AND THE HANDBRAKE WAS RELEASED. THE LIGHT IN THE INSTRUMENT CLUSTER CORRECTLY SHOWED THE GEAR THAT THE LEVER WAS IN, AND WHEN IN REVERSE THE BACKUP CAMERA CAME ON AS USUAL. THERE HAVE BEEN THREE INSTANCES OF THIS MALFUNCTION HAPPENING IN THE PAST TWO WEEKS. WHICH PROMPTED ME TO TAKE IT INTO THE LOCAL FORD SERVICE SHOP. FORD ENGINEERING HAS KNOWN ABOUT THE ISSUE SINCE OCTOBER OF 2015, AND HAS NO ESTIMATION OF A SCHEDULED FIX. THEY HAVE GIVEN INSTRUCTIONS TO TURN OFF AND ON THE CAR UNTIL IT IS ABLE TO DRIVE (USUALLY TAKES 3 OR 4 CYCLES). WHEN PARKED ON A SLOPE IT ACTS LIKE THE TRANSMISSION IS IN NEUTRAL (WHEN IN DRIVE OR REVERSE) SO THE CAR WILL ROLL UNINTENTIONALLY. THIS IS A SAFETY CONCERN BECAUSE THERE IS NO INDICATION THAT THE CAR IS MALFUNCTIONING UNTIL IT DOESN'T MOVE OR IT ROLLS UNINTENTIONALLY. ALSO THE RANDOMNESS OF THE MALFUNCTIONS DOES NOT GIVE ME PEACE IN MIND, AS IT IS MY PRIMARY TRANSPORTATION AND ONLY CAR I OWN.

ODI #10871785UNKNOWN OR OTHER

A COMMON PROBLEM WITH THE FRONT GRILLS COMING LOOS AND POPPING OUT WHEN DRIVING, CREATING A SAFETY ISSUE. WHILE THE GRILL IS LARGELY COSMETIC IF IT FALLS OUT AND IS RUN OVER OR HITS ANOTHER VEHICLE IT CAN POSE A SAFETY RISK. NOTICED THIS HAPPENING ON MY OWN CAR AND GOOGLED IT, HUNDREDS OF OTHERS HAVE ALSO REPORTED THE SAME ISSUE, NO RECALL OR EVEN TSB.

ODI #10871175POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STATIONARY, THE VEHICLE SPUTTERED AND HAD DELAYED ACCELERATION AT A STOP LIGHT. IT WAS DIAGNOSED THAT THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,400.

ODI #10870651POWER TRAIN

THE VEHICLE TRANSMISSION TRIPS, JUMPS, STALL, ETC WHILE DRIVING. IT MAY CAUSE THE CAR TO GO SLOWLY OR TOO FAST IN A MANNER THAT MAY CAUSE AN ACCIDENT WITH THE BACK OR FRONT CAR. DEALER SERVICE SAYS THAT IT IS NORMAL WITHOUT DRIVING THE CAR ON THE ROAD.

ODI #10865171POWER TRAIN

THIS ENGINE ON THIS VEHICLE SPUTTERS AND HESITATES ON TAKE OFF . AS I CONTINUE TO DRIVE IT TENDS TO CHOKE OR LIKE THE TRANSMISSION IS NOT CHANGING GEARS. I TOOK IT TO THE SERVICE DEPT TWICE AND WAS TOLD THAT THE ELECTRONIC ENGINE HAS TO TO USED TO MY HANDLING THE VEHICLE THAT WAS AFTER 1600 MILES. IT NEVER STRAIGHTENED OUT SO I TOOK IT BACK AT 6000 MILES AND THE SAVE SERVICE ATTENDENT TOLD ME AGAIN THAT IT WAS STILL GETTING USED TO ME. WELL I'M AT 7600 MILES AND IT SPUTTERS, TENDS TO CHOKE WHILE DRIVING ON THE FREEWAY AND WHEN I GET TO A STOP IT DRIVES LIKE IT NEEDS A TUNE-UP. I WILL TAKE IT IN AGAIN TO SEE WHAT HAPPENS

ODI #10864427POWER TRAIN

CAR IS AT 18K MILES. TRANS HAS BEEN SHUDDERING, HESITATING UPON ACCELERATION & MAKING GRINDING NOISES. DEALER "RECALIBRATED" 2 TIMES AND NOW SAYS I NEED A CLUTCH FOR WHICH I HAVE BEEN WAITING 9 WEEKS. BELIEVE THAT FORD DEALER IS HOPING I MISS NJ 24K LEMON LAW LIMITATION. FEARFUL OF LONG DISTANCE TRAVEL SINCE DON'T KNOW IF CAR WILL STOP SHIFTING. PROBLEM IS EVIDENT AT STOP AND GO TRAFFIC.

ODI #10864116POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS JERKING AND HESITATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,342.

ODI #10862694POWER TRAIN,ENGINE

MY 2015 FORD FOCUS' TRANSMISSION STARTED TO "SHUDDER" WITH A JERKING MOTION WHEN ACCELERATING AT LOW RPM. ALSO I'VE EXPERIENCED A LOSS OF POWER/DELAYED ACCELERATION WHEN I PRESS THE GAS PEDAL, ESPECIALLY WHEN GOING UP A HILL, CAUSING THE CAR TO NOT ACCELERATE FOR ABOUT TWO SECONDS WHEN I NEED IT. THERE WAS A MESSAGE "TRANSMISSION OVERHEATING", THEN "PRESS BRAKE PEDAL" WHEN I WAS IDLING IN HEAVY TRAFFIC ON THE FREEWAY. I HAD THE CAR TOWED TO SERRAMONTE FORD WHERE I BOUGHT IT, AND BILL THE SERVICE PERSON TOLD ME THAT "FORD FOCUS' ARE SUPPOSED TO SHUDDER, BUT THAT IT PROBABLY HAD A BAD DOUBLE-CLUTCH THAT NEEDED TO BE REPLACED, AND THAT THERE WAS A 12-WEEK BACK ORDER FROM THE MANUFACTURER, AND THAT THEY WOULD REPROGRAM THE COMPUTER AND THAT SHOULD HELP THE SHUDDER PROBLEM AS A TEMPORARY FIX. I HAD AN APPOINTMENT THAT I WAITED FOUR DAYS FOR, THEN HE TOLD ME THE DAY OF THE APPOINTMENT THAT IT WOULD BE 3-7 DAYS BEFORE HE COULD LOOK AT IT. WHEN I CALLED BILL THREE TIMES 3DAYS IN A ROW TO SEE IF IT WAS FIXED AND HIM IGNORING THE MESSAGES, HE CALLED ON THE 5TH DAY SAYING MY CAR WAS READY. I WENT TO PICK IT UP AND HE SAID IT STILL MIGHT HAVE A LITTLE BIT OF A SHUDDER AND THAT IT WAS NORMAL AND THAT IT WAS SAFE TO DRIVE MY CAR. HE ONLY LISTED THAT I COMPLAINED OF A SHUDDER ON THE WORK ORDER, NEVER PUT DOWN THAT ANY REPAIR PARTS WERE ORDERED OR ON BACK ORDER, AND MADE IT LOOK LIKE THERE WAS ONLY AN INSPECTION ALONG WITH AN OIL CHANGE. I DROVE MY SHUDDERING CAR HOME, PERTURBED AT THEY'RE INADEQUACY. I RECEIVED AN E-SURVEY FROM THE DEALERSHIP AND I GAVE THEM THE POOR GRADE THAT WAS WARRANTED. WITHIN 30 MINUTES, SERVICE DIRECTOR HENRY CALLED SAYING HE'D HAVE THE CLUTCH IN ONLY 8 WEEKS TO APPEASE ME, BUT THAT I'D HAVE TO KEEP CALLING FOR UPDATES. I DON'T FEEL SAFE DRIVING IT, FEARFUL OF IT STALLING WHEN I NEED POWER CRITICALLY. FAULTY CAR THAT NEEDS RECALL AMONG MANY FOCUSES.

ODI #10861869POWER TRAIN

PURCHASED 1 MONTH AGO. AT 1000 MILES THE CAR BEGAN TO HESITATE, LURCH AND JERK. ONE TIME TRYING TO MAKE A RIGHT ON RED, I PRESSED THE GAS TO GO AND IT WENT, THEN STOPPED, AND THEN CONTINUED AS IF I HIT THE BRAKE PEDAL. MY RIGHT FOOT WAS ON THE GAS PEDAL THE WHOLE TIME. A CAR WITH 1000 MILES SHOULD NOT BE DOING THIS AT ALL.

ODI #10860489POWER TRAIN

TL* THE CONTACT STATED THAT A 2015 FORD FOCUS WAS RENTED FROM ENTERPRISE RENTAL CAR. WHEN THE VEHICLE WAS PLACED IN THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY. THE CONTACT WAS INFORMED BY ENTERPRISE RENTAL CAR THAT THE TRANSMISSION WAS REPLACED AND STATED THAT THE VEHICLE NORMALLY OPERATED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,440.

ODI #10845600POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED EACH TIME THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,980.

ODI #10839011POWER TRAIN

PURCHASED THIS CAR AT THE END OF MAY 2015, THE CAR STARTED JERKING AND SHUTTERING IN JUNE, I DO NOT FEEL SAFE IN THIS CAR SOMETIMES I AM AFRAID WHEN BACKING UP OR TAKING OFF THAT I WILL JERK AND HIT SOMEONE. I REALLY WISH I DID MORE RESEARCH ON THIS CAR BEFORE PURCHASING AND ALSO THAT THE DEALERSHIP WOULD SHARE THIS INFO SO YOU MAKE A CHOICE ON BEING APART OF A EXPERIMENT OF DRIVING WITH A WHATS SUPPOSED TO BE DUAL CLUTCH. FOR A FIRST TIME BUYING A BRAND NEW CAR THIS IS MY WORST EXPERIENCE. I HAVE FILED THE LEMON LAW TWICE BECAUSE I DO BELIEVE THIS PROBLEM FITS THE CRITERIA TO FILE. ITS VERY SCARY DRIVING WITH MY SON IN THE CAR I CONSTANTLY PRAY BEFORE I DRIVE THE CAR. ON THE HIGHWAY AND IN TRAFFIC IS THE SCARIEST YOU JUST NEVER KNOW WHAT THE CAR WILL DO. I DON'T KNOW WHAT TO DO AT THIS POINT. I HAVE TAKEN IT TO 3 DIFFERENT FORD DEALERSHIPS ON SEVERAL DIFFERENT OCCASIONS. FIRST I WAS TOLD I NEED TO BREAK IT IN AND DRIVE 1000 MILES AFTER THAT IF IT STILL HAPPENS BRING IT IN SO I DID. THE CAR HAD 2 RECALLS ONE I WAS TOLD WOULD FIX THE PROBLEM BUT IT DIDN'T. FORD WAS SURE MY CAR STOPPED JERKING THEY THOUGHT THEY FIXED IT. I TOOK IT TO ANOTHER FORD THEY TEST DROVE AND TOOK A LOOK AT SAID THE PROBLEM WAS THE CLUTCH ASSEMBLY LINE IS SLIPPING. SO THEY ORDERED A NEW CLUTCH AND PUT IT IN. ONCE AGAIN I WAS TOLD AFTER 1000 MILES IF THE JERKING IS STILL THERE THEN BRING IT IN SO I DID BUT OF COURSE THE DEALERSHIP TOLD ME THEY GET SO MANY CALLS ABOUT THIS PROBLEM AND AT FIRST THEY DIDN'T WANT TO GIVE ME THE TIME OF DAY SINCE THE PART IS ON BACK ORDER AND THERE NOTHING THEY COULD DO FOR ME, I TOLD HIM JUST HAVE SOMEONE DRIVE IT. ANOTHER SERVICE REP DROVE IT BUT SAID HE DIDN'T FEEL ANYTHING JUST THE NORMAL JERKING. I KNOW HOW IT FEELS TO BE IN A MANUAL CAR AND THE FORD FOCUS ISN'T IT. THIS CAR WHEN TAKING OFF , SLOWING DOWN AND PICKING BACK UP FEELS LIKE IT WILL BREAK DOWN.

ODI #10837330POWER TRAIN

SHUTTERING, GRINDING AND JERKING OF TRANSMISSION UPON ACCELERATION. ALSO BOGGING DOWN AND STALLING. THIS HAPPENS WHEN TURNING A CORNER, TAKING OFF FROM AN INTERSECTION AND MERGING ONTO THE HIGHWAY. I FEEL UNSAFE DRIVING THIS CAR.

ODI #10836883POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

THE CAR LURCHES FORWARD, EXPERIENCES DELAYED ACCELERATION ALL THE TIME, DELAYED DOWNSHIFTING AND VEHICLES THAT HAVE TROUBLE STOPPING. IT IS SCARY WHEN I GO TO PULL OUT AND THE CAR JUST REVS AND DOES NOT MOVE I STEP ON GAS IT WILL SLOWLY GO, THEN IT WILL JUST REV. SEVERAL TIMES I HAD TO PULL TO SIDE OF SHOULDER TO GET OUT OF THE WAY BECAUSE THE CAR WAS NOT ACCELERATING. SCARY WHEN MY KIDS ARE IN THE CAR. IT DOES IT ON A WEEKLY BASES. I HAVE TAKEN IT IN SEVERAL TIME BUT THEY SAY SORRY IF THEY CANT SEE THE CAR DOING IT THEY CANT FIX IT. THIS IS A SAFETY HAZARD WHEN THE CAR DOES NOT ACCELERATE TO MOVE.

ODI #10825996SUSPENSION,STRUCTURECRASH1 INJURY

DRIVER WAS MAKING AN UNPROTECTED LEFT TURN INTO STOPPED TRAFFIC ON A CITY STREET. AS HE WAS TURNING SOUTH (AT APPROXIMATELY 5 MPH) A NORTH BOUND VEHICLE STRUCK IN THE FRONT DRIVER'S SIDE QUARTER PANEL. THE UNIFRAME WAS DAMAGE AND THE WHEEL WELL WAS PUSHED INTO THE ENGINE COMPARTMENT, DAMAGING MOST OF THE ENGINE COMPONENTS. NONE OF THE AIRBAGS DEPLOYED.

ODI #10824419ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFIRE

AFTER STOPPING TO GET GAS ON I-80 AT A SERVICE AREA IN INDIANA WITH THE CAR IN PARK AND NOT RUNNING THE ENGINE CAUGHT ON FIRE. THE CAR IS A NEW VEHICLE, STILL UNDER WARRANTY WITH ABOUT 5,000 MILES ON IT. FORD DETERMINED THAT THE FIRE WOULD NOT BE COVERED BY WARRANTY. THEY OFFERED NO PROOF, AND STATED THAT WE COULD NOT APPEAL THE CASE.

ODI #10819302ENGINE

THE FORD FOCUS STUTTERS AT STARTUP WHEN THE ENGINE IS WARM THE CAR GETS WORSE. THE CAR WILL STALL AND IS EXTREMELY DANGEROUS. FORD HAS NO FIX THEY JUST TELL ME IT IS A MANUAL TRANSMISSION IN AN AUTOMATIC CAR. I HAVE TRIED PREMIUM FUEL NOTHING HELPS. THIS IS MY DAUGHTERS FIRST CAR AND I AM AFRAID FOR HER LIFE

ODI #10816633POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I WAS DRIVING ON A MAJOR ROAD AT SPEEDS OF 50MPH WHEN CAR LOST ALL POWER TO THE WHEELS AND TRANSMISSION SLIPPED. I WAS LEAVING A MALL PARKING LOT AND ACCELERATING WHEN THE CAR JERKED DANGEROUSLY AND STOPPED ACCELERATING CAUSING ME TO LOOSE SPEED AND CONTROL OF THE VEHICLE. PROBABLE CAUSE: TRANSMISSION FAILURE OR DISCONNECT.

ODI #10809761POWER TRAIN

I PURCHASED MY CAR WITH 12 MILES ON IT.THE TRANSMISSION SHUDDERED AND LAGGED FROM STARTING POINT.COUPLE WEEKS AFTER I BOUGHT IT, I WAS DOING 70 ON THE FREEWAY,IT DOWN SHIFTED TO 4TH GEAR.THE TRANS WAS IN D AND 4TH AT THE SAME TIME.I CALLED FORD AND THEY SAID TO HAVE IT TOWED,IT MAY NOT BE SAFE TO DRIVE.WAS TOLD BY THE DEALERSHIP IT WAS A FAULTY BATTERY,THEY REPLACED IT.THE TRANS CONT TO SHUDDER FROM STARTING, AND LAGS BETWEEN GEARS.A MONTH LATER,I WAS AT A STOP LIGHT AND THE TRANS SHOWED IT WAS IN D, BUT FIRST GEAR STARTED FLASHING.I TOOK VIDEO OF IT.I TOOK IT TO DEALERSHIP AFTER CALLING FORD.THE DEALERSHIP RECALIBRATED THE TRANS.THE TRANS CONT TO SHUDDER AND LAG,I CALLED FORD FOR THE 3RD TIME.I WAS TOLD BY THE AREA MANAGER THAT THIS IS NORMAL FOR THIS TRANS.I LET HER KNOW THAT I FEEL UNSAFE IN A VEHICLE WHERE THE TRAN SHUDDERS AND LAGS.SHE STATED TAKE IT TO THE DEALERSHIP AND SHE WOULD PUT IN A FOR A "GOOD FAITH VEHICLE EXCHANGE".I TOOK IT TO THE DEALERSHIP,THEY REPLACED THE TRANS MODULE.STILL HAVING THE SAME ISSUES.CALLED FORD TO FIND OUT STATUS ON MY EXCHANGE (I LET HER KNOW I WASN'T LOOKING FOR AN UPGRADE, I WANTED THE SAME CAR IN A MANUAL,WHICH IS A DOWN GRADE) WAS TOLD IT WAS DENIED.I ASKED FOR A REASON,THEY WOULD NOT GIVE ME ONE.I ASKED FOR HER SUPERVISOR.SHE CALLED ME AND STATED REQUEST WAS REVIEWED AND IT STANDS.I ASKED WHY IT DENIED, AND WHAT THEY CHECK WHEN MAKING DECISION.SHE STATED COULD NOT GIVE ME ANY INFORMATION BECAUSE ITS PROPRIETARY.SHE SAID I SHOULD HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE TRANS WOULD REACT THAT WAY.SHE ALSO TOLD TO TAKE IT BACK TO WHERE I BOUGHT IT,SEE IF THEY WILL TAKE IT AS A TRADE ON SOMETHING ELSE.THE DEALERSHIP WE BOUGHT IT IS 6 HOUR DRIVE,THERE IS SNOW IN THE MOUNTAINS THAT WE WOULD HAVE TO CROSS.CAR CURRENTLY HAS 5300 MILES ON IT.FIRST TIME WAS 2088 MILES, OCT 15.2ND TIME 3095 MILES,NOV 11,3RD TIME 5158 MILES, DEC 7.

ODI #10807667AIR BAGSCRASH

FRONTAL IMPACT, KNEE AIRBAG DEPLOYED, STEERING WHEEL AIRBAG DID NOT. CONTACTED STEERING WHEEL. VEHICLE IN MOTION, HIGHWAY.

ODI #10794623POWER TRAIN

EVER SINCE I BOUGHT THE CAR I THOUGHT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, BUT IT BEING A NEW CAR AND A NEW SYSTEM WE THOUGHT THAT MAYBE THIS IS JUST HOW THE CAR WORKS.. FAST FORWARD TO AROUND 20K MILES MY CAR NOW NEEDS A NEW CLUTCH.. IT WILL NOT SHIFT PROPERLY IT WILL SHUTTER, IT WILL STALL IT MAKES GRINDING NOISE WHILE INCREASING SPEEDS AND SHIFTING.. THIS CAR IS NOT SAFE AND I DON'T DEL COMFORTABLE DRIVING IT OR PUTTING MY KIDS IN IT, THE DEALERSHIP TOLD ME IT WILL TAKE 4-6 WEEKS FOR MY NEW CLUTCH TO ARRIVE BUT IT'S OK TO DRIVE MY CAR IT WON'T CAUSE ISSUES UNLESS IT STARTS TO STALL.. IF THIS CAR WAS TO STALL WHILE ON A FREEWAY OR OR GOING AT FAST SPEEDS THIS COULD CAUSE AN ACCIDENT AND PUT MINE AND MY CHILDREN'S LIFE IN DANGER.

ODI #10790148UNKNOWN OR OTHER,ENGINE

I BOUGHT THIS CAR LESS THAN 6 MOS. AGO. IT HAS HAD 2 RECALLS SO FAR. THE TRANSMISSION HAS A PROBLEM. IT JUMPS AND ACTS LIKE IT IS GOING TO DIE. TWICE WHEN I HAVE STARTED IT THERE WAS A KNOCKING LIKE THE ENGINE HAD SOMETHING WRONG. WHEN I CHANGED THE GEAR THE KNOCKING QUIT. WHEN I RUN THE HEATER THERE IS A BURNING SMELL. I TOOK IT IN AND TOLD THEM I WAS AFRAID TO DRIVE IT AND THEY DID THE RECALLS THEN TOLD ME THEY COULDN'T MAKE IT DO THE OTHER THINGS I HAD MENTIONED. I ASK THEM TO PUT ME IN SOMETHING ELSE AND THEY SAID I WOULD HAVE TO PAY $400.00-$500.00 A MONTH PAYMENT. I BELIEVE FORD KNEW OF THIS PROBLEM BUT CONTINUES TO SELL THEM SO WHEN PEOPLE COMPLAIN THEY CAN CHARGE THEM MORE MONEY. I AM A 55 YEAR OLD WOMAN THAT DRIVES 120 MILES A DAY BACK AND FORTH TO WORK. WHEN I GET OFF WORK I DRIVE HOME IN THE DARK. I AM AFRAID TO DRIVE THIS CAR!!! FORD WON'T DO ANYTHING ABOUT IT! SOMEONE IS GOING TO GET KILLED IN THIS CAR BECAUSE OF THE ENGINE HESITATION. I PICKED IT UP AND NOW IT IS WORSE! WHEN I TURN THE CORNER IT DOES THAT JERKING THING NOW LIKE IT IS GOING TO DIE. I HOPE YOU CAN HELP PROTECT CONSUMERS . THE JERKING HAPPENS WHEN YOU ARE DRIVING, TAKING OFF AND NOW EVEN WHEN YOU ARE TURNING. THE KNOCKING NOISE THE FIRST TIME WAS WHEN I WAS BACKING UP AND THE SECOND TIME WAS WHEN IT WAS IN PARK AND I HAD JUST STARTED IT.

ODI #10789900STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

ODI #10789203POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 10 MPH, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE AT A STOP ON AN INCLINE AND ATTEMPTING TO ACCELERATE, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.

ODI #10788511WHEELS

11/4/15 MY WIFE WHILE DRIVING IN HER WORK PARKING LOT AT A SPEED OF APPROXIMATELY 10 MPH EXPERIENCED A TIRE BLOWOUT ON THE LEFT FRONT TIRE. THE BLOWOUT CAUSED A SMALL TEAR IN THE TIRE AT THE SEAM WHERE THE SIDEWALL JOINS THE TREAD. WE COULD FIND NO EVIDENCE OF ANYTHING OTHER THAN A DEFECT IN THE TIRE WHICH COULD HAVE ATTRIBUTED TO THE BLOWOUT. IT WAS ACCOMPANIED BY A LOUD NOISE AND IMMEDIATELY LOSING ALL AIR PRESSURE IN THE TIRE. THE TIRE IS A CONTINENTAL CONTIPRO CONTACT SIZE 215/55 R 16 93H | DOT NUMBER CNB3 WBPC 0615.

ODI #10785928POWER TRAINCRASH

TL* THE CONTACT RENTED A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE OFF AND THE KEY IN THE IGNITION. THE CONTACT EXITED THE VEHICLE AND TWO PASSENGERS REMAINED IN THE VEHICLE. THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,650.

ODI #10783697FUEL/PROPULSION SYSTEM

ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY.

ODI #10766288POWER TRAIN

2015 FORD FOCUS HAS THE OPTIONAL POWERSHIFT SIX SPEED AUTOMATIC TRANSMISSION. WHEN SLOWLY STARTING FROM LOW SPEED 20 MPH WITH LIGHT THROTTLE, THE ENGINE REVS TO 6000 RPM AND THE VEHICLE BARELY MOVES.THIS CREATES A HAZARDOUS CONDITION AND HAS RESULTED IN NEAR MISSES. I HAVE ALSO OBSERVED THIS AT FREEWAY SPEEDS WHERE THE SUDDENLY LOSES SPEED, BUT THE ENGINE IS STILL AT HIGH RPM (AGAINST THE REV LIMITER). ONLY BY MANUALLY SHIFTING THE TRANSMISSION INTO NEUTRAL AND THEN BACK TO DRIVE, CAN VEHICLE SPEED BE RETURNED.THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP THREE TIMES AND THE TRANSMISSION COMPUTER HAS BEEN RE-FLASHED TWICE. FORD ENGINEERING HAS BEEN CONTACTED BY DEALER AND THEY HAVE NO SOLUTION. A DATA LOGGER FROM THE DEALERSHIP HAS BEEN USED TO RECORD THREE INSTANTS THAT HAVE OCCURRED. THIS IS AN EXTREMELY DANGEROUS CONDITION AND MAKES THE THE VEHICLE UNSAFE TO BE DRIVEN. IT WILL ONLY BE A MATTER OF TIME BEFORE A SERIOUS ACCIDENT OCCURS. BECAUSE OF THIS CONDITION, WE ARE USING ANOTHER VEHICLE FOR TRANSPORTATION UNTIL THIS CONDITION CAN BE CORRECTED.

ODI #10763730STEERING,WHEELS

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 26 MPH, THE STEERING WHEEL SEIZED AND THE PASSENGER SIDE WHEELS MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 216,000.

ODI #10762920ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 FORD FOCUS. AFTER REMOVING THE KEY FROM THE IGNITION IN THE OFF POSITION, THE ENGINE REMAINED RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 11/06/15*LJ THE CONSUMER STATED A MONTH AFTER THE RECALL WAS PERFORMED, THE VEHICLE WOULD NOT TURN OFF WHEN THE KEY WAS REMOVED FROM THE IGNITION. UPDATED 12/09/15. *JB

ODI #10762078VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY

WHEN ACCELERATING THE TRANSMISSION IS STUTTERING, GRINDING AND PERFORMING POORLY. FORD SAID THAT THIS IS HAPPENING BECAUSE "I DRIVE TOO CAREFULLY, THE TRANSMISSION IS DESIGNED TO BE DRIVEN AGGRESSIVELY AND WILL GET STUCK BETWEEN GEARS UNLESS YOU 'FLOOR IT'".

ODI #10761975STEERING

I RENTED THIS NEW 2015 FOCUS SEDAN FROM HERTZ AT MIAMI INTL AIRPORT TO DRIVE 280 MILES HOME TO OCALA, FL. THE ENTIRE WAY, THE STEERING GRABBED, SLIPPED AND HAD A DIFFICULT TIME STAYING IN ONE LANE, THE STEERING PULLED TO THE LEFT AND TO THE RIGHT IN A JERKY DANGEROUS MANNER. WE WERE LITERALLY SCARED TO DRIVE THE FOCUS BUT HAD TO IN ORDER TO GET BACK HOME THAT NIGHT. I WOULD NEVER DRIVE ANOTHER FOCUS 2015, AND I AM A FORMER DOT EMPLOYEE.

ODI #10759996STEERING

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 900.

ODI #10749865POWER TRAIN,UNKNOWN OR OTHER

I WAS ATTEMPTING TO CROSS A BUSY HIGHWAY. WHEN I ACCELERATED THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR IN ORDER FOR THE VEHICLE TO RESPOND ALMOST CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. THIS SLUGGISHNESS CONTINUED AS WELL AS HARD JOLTING FORWARD SHIFTS AFTER INITIAL ACCELERATION AND EVENTUALLY A FORWARD JERKING LOUD DOWNSHIFT NOISE WHEN STOPPING. THESE PROBLEMS CONTINUED, VEHICLE WAS TAKEN TO DEALERSHIP. THEY ACKNOWLEDGE IT IS A TRANSMISSION PROBLEM BUT REFUSE TO COVER IT.

ODI #10748599STRUCTURE

MANY OF THE FORD FOCUS ST 2015 MODELS HAVE PROBLEMS WITH THE FRONT GRILL POPPING OUT. THIS CREATES A SAFETY ISSUE IN THE EVENT THE GRILL POPS OUT WHILE DRIVING WHICH COULD THEN DAMAGE THE CAR, PUNCTURE TIRES, OR HIT OTHER VEHICLES, DRIVERS, OR MOTORCYCLIST WHO MAY BE FOLLOWING THE VEHICLE. AFTER SUBMITTING TO AN INSPECTION, OFFERING PHOTO'S, AND EVEN WEB LINKS TO 100'S OF OTHERS HAVING THE SAME PROBLEM FORD HAS NO TSB OR STATED FIX. ACCORDING TO THE DEALER THE VEHICLE SHOULD BE BROUGHT IN AND THE BODY DEPARTMENT FIND SOME WAY TO ANCHOR IN THE GRILL ON AFFECTED VEHICLES. THIS IS ABSOLUTELY UNSAFE AND RIDICULOUS FOR BRAND NEW VEHICLES.

ODI #10746070POWER TRAIN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. MA 10/19/15 *CN

ODI #10745600SERVICE BRAKES

VEHICLE IS A MANUAL TRANSMISSION AND PARKING BREAK MALFUNCTIONED. PARKING BREAK IS NEEDED TO BE ON DUE TO SLIGHT DECLINE INTO THE GARAGE. VEHICLE COLLIDED WITH GARAGE WALL DAMAGING BACK LEFT LUMINESCENT LIGHTS, BUMPER, AND TRUNK OF THE VEHICLE. THE GARAGE WALLS ARE CONSTRUCTED OF CONCRETE AND ONLY DAMAGE VISUALLY PRESENT IS PAINT TRANSFER FROM THE VEHICLE TO THE WALL. ANY SOONER AND THE INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITY AS GROCERIES FROM THE STORE WERE RECENTLY UNLOADED FROM THE CAR.

ODI #10745386POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIALLY WHEN I WAS TRYING TO STOP AND THE WHEELS JUST SPUN FASTER. LUCKILY I HAD ENOUGH DISTANCE IN FRONT AND DIDN'T HIT ANY CAR IN FRONT OF MINE.

ODI #10730934POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY

I TRADED THIS VEHICLE IN FROM A 2012 FORD FIESTA, WHICH AFTER THREE YEARS HAD BECOME A ROLLING DISASTER, FROM THE FAULTY TRANSMISSION TO THE ALWAYS-DYING BATTERY AND TWO RECALLS. THE DEALER ASSURED ME THE 2015 FOCUS WAS REDESIGNED AND MUCH BETTER. I'LL ADMIT IT DRIVES MUCH BETTER, IS ROOMIER, AND NO JERKING IN THE TRANSMISSION LIKE THE FIESTA'S "AUTOMATED MANUAL" TRANSMISSION DID. BUT NOW WHEN THE VEHICLE GETS HOT, I SMELL AN OVERWHELMING SMELL OF SOMETHING BURNING, ALMOST LIKE A GASKET, RUBBERY TYPE SMELL. I DON'T KNOW IF IT'S BRAKES, ENGINE OIL, WHAT. I TOLD THE SERVICE DEPT. ABOUT IT, BUT THEY SAID WITH JULY THEY WERE SHORT OF HELP WITH VACATIONS, AND SINCE THE CAR ONLY HAD 500 MILES ON IT, I HAD "PLENTY OF TIME" ON THE WARRANTY, NOT TO WORRY ABOUT IT. THEY SAID TO LET IT BREAK IN AT LEAST ANOTHER 500 MILES. SO FAR I'VE NOT HAD SMOKE, STARTING OR STALLING PROBLEMS LIKE OTHERS HAVE REPORTED. I HAVE BROKEN IN LOTS OF BRAND NEW CARS IN MY LIFETIME, AND NEVER, EVER HAD A BURNING SMELL. I CONTACTED FORD CUSTOMER SERVICE AND GOT THE USUAL NONSENSE OF "WE'LL ESCALATE THIS ISSUE WITH YOUR LOCAL DEALER," AND LIKE THE FIESTA, NOTHING. ....UPDATED 11/13/15 *BF THE COMPLAINT HAS SINCE BEEN RESOLVED. THE LOCAL FOR DEALER PERFORMED A THOROUGH CHECK OF THE VEHICLE AND ADJUSTED THE CLIMATE CONTROL. UPDATED 11/17/15. *JB

ODI #10730403POWER TRAIN

MY FATHER BOUGHT A FORD FOCUS, AFTER DRIVING MINE AND LIKING IT SO WELL, IN FEB/MARCH OF THIS YEAR. HE TOOK IT BACK FOR TRANSMISSION WHINING. HE WAS A MECHANIC IN THE ARMED FORCES AND KNOWS THE SOUND, AND CHUCK ANDERSON FORD SAID THAT IT WAS A BEARING PROBLEM AND THEY "FIXED" IT. HE PICKED UP THE CAR AND THE TRANSMISSION STILL MADE THE SAME WHINING SOUND. A FEW WEEKS WENT BY AND THE NOISE WAS LOUDER SO DAD CALLED AGAIN. AT THIS POINT I GOT INVOLVED AND MADE A CLAIM TO FORD, ON 3/11/2015. I EXPLAINED TO JAMES THAT I WAS CONCERNED FOR MY 79 YEAR OLD FATHERS SAFETY IF THE TRANSMISSION COMPLETELY FAILED. HE TOLD ME THAT THERE WAS "DRIVEABILITY CONCERNS" WITH THE TRANSMISSION. DAD, AGAIN, HAD PROBLEMS WITH IT AND THE DEALER REPLACED SOME OF THE PARTS IN THE TRANSMISSION. STILL, THE CAR WHINED AND DAD TOOK IT BACK. THE DEALER THEN TOLD HIM THAT HE SHOULD DRIVE IT 2500 MILES TO LET THE PARTS GET WORN IN. 2500 MILES LATER DAD TOOK IT BACK, NOISE GOT WORSE. THE FORD REP CAME OUT AND TOLD DAD THAT THEY KNEW THERE WAS A PROBLEM WITH THEIR TRANSMISSIONS BUT THEY COULDN'T FIX ALL OF THEM. REALLY??? THEY FIXED THE F-150, WHY NOT THE PASSENGER CARS? I AM APAULLED AT THEWAY FORD HANDLES THIS SITUATION. MY FATHERS LIFE MAY NOT MEAN ANYTHING TO FORD, BUT IT MEANS THE WORD TO ME. FORD HAS PROVEN TO ME THAT THEY SEE A LIFE AS DISPOSABLE IN LIGHT OF THE THINGS THEY HAVE NOT DONE. WHEN THE TRANSMISSION IN ALL OF THE CARS, FORD OWNERS HAVE TOLD ME ABOUT, GO OUT, THEN WHAT? WE AS CONSUMERS ARE STUCK WITH A HEFTY BILL FOR A NEW TRANSMISSION THAT SHOULD HAVE BEEN RIGHT IN THE FIRST PLACE. FORD NEEDS TO BE ACCOUNTABLY FOR THE PRODUCTS THEY PUT OUT AND THE SAFETY OF ALL OF US FORD OWNERS. THEY NEDD TO FIX THE PROBLEM BEFORE PEOPLE ARE STRANDED, CRASHED OR KILLED AND AN INVESTIGATION IS WARRENTED IN THIS SITUATION. ALL FORD OWNERS ARE DUE THIS.

ODI #10730238STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY THERE WERE NO CARS OR IT COULD'VE RESULTED IN AN ACCIDENT. THE CAR STRAIGHTENED OUT SMOOTHLY AGAIN. HOWEVER, BECAUSE I AM 8 1/2 MONTHS PREGNANT I FELT SCARED TO GET ON THE FREEWAY. AFTER WHAT JUST HAPPENED I DIDN'T WANT TO RISK MY OR MY UNBORN CHILD'S LIVES ON THE FREEWAY.I TURNED AROUND TO TAKE STREET HOME. AS I DROVE, THE CAR COMPLETELY SHUT OFF MY RADIO SAID "TURNING OFF AUDIO TO SAVE BATTERY". I WAS CONFUSED AS TO WHY I WOULD GET THIS MESSAGE BECAUSE WE HAVE ONLY HAD THIS CAR FOR ABOUT A MONTH AND IT WAS FULLY CHARGED. THEN EVERY MINUTE THE RADIO WOULD COME ON AND GO OFF. NOT TOO LONG AFTER CONTINUING ON STREETS THE CAR MADE A CONTINUOUS ALARM SOUND WITH A MESSAGE THAT SAID "PULL OVER SAFELY, RIGHT NOW!". I WAS SCARED. I WAS ABLE TO PULL OVER TO THE CURVE WHICH WAS, UNFORTUNATELY, PAINTED RED, IT WAS A MERGING LANE. I TURNED ON MY EMERGENCY LIGHTS,WITH EVEN GREATER DISAPPOINTED, THE LIGHTS JUST FLICKERED THE ENTIRE TIME. THIS WAS IN EVENING, MY CAR IS BLACK AND THE EMERGENCY LIGHTS NOT WORKING PROPERLY WHILE IN A MERGING LANE. IT TOOK ME APPROX. 15 MINUTES TO SAFELY GET OUT OF CAR WITH HOPES I WOULDN'T HAVE BEEN CRASHED INTO. THIS COULD HAVE RESULTED IN A SEVERE INJURY OR EVEN A FATALITY. FORD ROADSIDE ASSISTANCE SHOWED UP 90 MINUTES LATER. FORD ADVISED ME TO BRING THE CAR TO DEALER AND THE PROBLEM IS YET TO BE RESOLVED. *TR

ODI #10726342ELECTRICAL SYSTEM

I HAD JUST CHARGED MY CAR TO 100% BEFORE LEAVING WORK. LATER THAT DAY I WAS DRIVING HOME FROM WORK AT 40 MPH AND I DIDN'T THINK ANYTHING WAS WRONG UNTIL I MADE MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON TO A STREET THAT WAS GOING TO LEAD ME TO THE 210W FREEWAY. AS I TRIED TO TURN THE STEERING WHEEL JERKED AND THEN FROZE UP AND WOULDN'T ALLOW ME TO DO A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE. AFTER THE CAR STRAIGHTENED OUT IT WAS GOING SMOOTHLY AGAIN. HOWEVER, BECAUSE I AM 8 1/2 MONTHS PREGNANT I FELT SCARED AND DIDN'T FEEL COMFORTABLE TO ENTER THE FREEWAY. SO, I TURNED AROUND TO TAKE THE STREETS HOME. AS I CONTINUED TO DRIVE, THE CAR COMPLETELY SHUT OFF MY RADIO AND SAID "TURNING OFF AUDIO TO SAFE BATTERY". I WAS CONFUSED AS TO WHY I WOULD GET THIS MESSAGE BECAUSE I HAD APPROXIMATELY 97% CHARGE. THEN EVERYTHING MINUTE OR SO THE RADIO WOULD COME ON AND GO OFF. NOT TOO LONG AFTER CONTINUING ON THE STREETS THE CAR MADE A CONTINUOUS ALARM SOUND FOLLOWED BY A MESSAGE THAT SAID "PULL OVER SAFELY. RIGHT NOW!" THANKFULLY, I WAS ABLE TO PULL OVER TO THE CURVE WHICH WAS, HOWEVER, PAINTED RED AND TURNED ON MY EMERGENCY LIGHTS, WHICH HAPPENED TO FLICKER THE ENTIRE TIME. KEEP IN MIND IT WAS LATER IN THE EVENING SO IT WAS DIFFICULT TO NOTICE THE EMERGENCY LIGHTS ON. I CALLED ROADSIDE ASSISTANCE AND MY HUSBAND. I THEN CALLED THE DEALER AND THEY ADVISED ME TO HAVE THE CAR TAKEN TO THEM. ROADSIDE ASSISTANCE SHOWED UP ABOUT 90 MINUTES LATER AND TOWED MY CAR TO THE FORD DEALERSHIP. *TR

ODI #10724651POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.

Component Failure Cascade Risk

Known patterns where one defect leads to more severe downstream failures

CriticalTIMING CHAIN issue detected

Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighTRANSMISSION issue detected

Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

HighDEF issue detected

Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for FORD Focus — recall years marked in red
0113225050100201820162015202020262015201720192021202320252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 1010 total NHTSA complaints filed over 12 years, with the worst year being 2019 (225 complaints, including 7 crash reports).

The amber reliability line averaged 12/100 across the vehicle's life — dropping as low as 10 in 2015 when complaint severity peaked.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 10 years (2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024) where complaints included crash events — these are the highest-severity incidents in the dataset.

Manufacturer Extended Warranties & Special Coverage

2 known programs match this vehicle — verify current eligibility with dealer using your VIN

VERIFY WITH DEALEREXTENDED WARRANTYSSM 47405
Ford PowerShift (DPS6) Transmission Extended Warranty
Transmission – DPS6 PowerShift Dual-Clutch
COVERAGE:7 years / 100,000 miles from original sale date

The 6-speed PowerShift (DPS6) dual-clutch automatic transmission suffers from shuddering, jerking, hesitation, and slipping — particularly at low speeds. Ford extended the transmission warranty as part of a class action settlement (Benkle v. Ford). Owners may be eligible for a buyback, reimbursement, or extended warranty repair depending on their state and repair history.

HOW TO CLAIM: Contact Ford Customer Service at 1-800-392-3673 and provide your VIN to verify current coverage. You can also check the settlement website for eligibility. Keep all repair receipts — prior transmission repairs may entitle you to reimbursement.
VERIFY WITH DEALERSPECIAL COVERAGE15B22
Ford 1.5L / 1.6L EcoBoost Coolant Loss Extended Coverage
Engine – Cylinder Head / Coolant System (1.5L / 1.6L EcoBoost)
COVERAGE:10 years / 150,000 miles from original sale date

1.5L and 1.6L EcoBoost engines in select Ford vehicles develop a cylinder head crack that allows coolant to enter the combustion chamber without visible external leak. This can cause engine stalling, misfires, and severe damage. Ford extended coverage under Customer Satisfaction Program 15B22 and related programs.

HOW TO CLAIM: Contact Ford Customer Service or visit a dealer with your VIN. Ask specifically about CSP 15B22 and coolant intrusion extended coverage. Coolant loss without visible leak is the primary symptom.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial

Repair Cost Intelligence

Estimated repair costs for known FORD Focus defects — quantify your risk in dollars

TransmissionCritical
$2,200–$5,500
10–18 hrs labor

PowerShift dual-clutch transmission

Ford's $299M class action settlement claims period closed in 2021. Replacement costs are now out-of-pocket. Avoid unless priced significantly below market.

TransmissionHigh
$400–$1,800
3–8 hrs labor

DPS6 transmission shudder

Clutch replacement is a band-aid; often recurs

Worst-case total exposure$2,600–$7,300

Estimates based on RepairPal averages, ASE mechanic surveys, and NHTSA investigation data. Actual costs vary by region and shop.

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$54,614
~$910/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$21,000
Repair Risk Buffer
$11,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $54,614 (~$910/mo). Repair risk buffer is elevated due to vehicle risk profile.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

8 open recalls (unverified repair status)−$4,000
Active or settled class action lawsuit for this model−$1,800
4 recalls over 2 years old — likely uncompleted−$1,600
Total recommended deduction−$7,400

Pre-Purchase Inspection Checklist

Tailored for the 2015 FORD Focus — specific failure modes your mechanic must check, not a generic list

2 critical inspection items must be resolved before purchase. Do not skip these checks.
CRITICAL
Test drive specifically for shudder between 15–45 mph during light throttle
The DPS6 dual-clutch transmission shudder is the defining defect of these models. If present, the transmission needs replacement ($2,200–$5,500). Do not accept 'fluid flush will fix it.'
HIGH
Request all dealer service records — count how many times the clutch or TCM was replaced
Multiple TCM/clutch replacements indicate a chronic problem that will recur. More than one repair = walk away.
CRITICAL
Inspect engine bay for heat damage, melted wiring, and fire suppressor residue
This model has a high fire risk signal from recalls or complaints. Look for signs of prior heat events near the engine or battery.
HIGH
Inspect for timing chain issue detected — ask for repair records
Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Inspect for transmission issue detected — ask for repair records
Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable
HIGH
Have a specialist inspect: PowerShift dual-clutch automatic transmission
PowerShift dual-clutch automatic transmission: shuddering, hesitation, jerking at low speeds
HIGH
Have a specialist inspect: Ford acknowledged the defect but repeatedly issued software patches that failed to fix the underlying mechanical issue
Ford acknowledged the defect but repeatedly issued software patches that failed to fix the underlying mechanical issue
HIGH
Have a specialist inspect: Class action lawsuit settled — Ford offered buybacks and extended warranty to affected owners
Class action lawsuit settled — Ford offered buybacks and extended warranty to affected owners
HIGH
Verify recall FUEL SYSTEM, GASOLINE:STORAGE has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The C
HIGH
Verify recall POWER TRAIN:MANUAL TRANSMISSION has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-spe
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:DOORS:LATCH has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 20
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February
HIGH
Verify recall ELECTRICAL SYSTEM:IGNITION has been repaired
Recall on record for: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June
MEDIUM
Test drive and inspect: POWER TRAIN
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN,ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

27%
18-month
47%
2-year
Moderate Probability
Cumulative 2-year risk: 47%

27% estimated recall probability — some indicators present but not alarming.

  • Multiple prior recalls — pattern of safety issues on this model
  • Active class action lawsuit — legal pressure often accelerates recalls

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Auction History

Public sale records from Copart, IAAI, and auction aggregators

Searching Public Auction Records

Checking Copart, IAAI, BidFax, and other sources for 1FADP3F25FL342208. Results appear automatically when found.

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,450–$1,850/yr
~$121–$154/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
11-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Manufacturer NHTSA Penalty History

Federal fines issued for recall delays and safety violations

FORD has been fined $17M+ by NHTSA. Most recently in 2015: Failure to timely file Early Warning Reports on defect data.

2015$17MFailure to timely file Early Warning Reports on defect data

Safer Alternatives to Consider

Based on the risk level of this 2015 FORD Focus, these Midsize Sedan alternatives have significantly better safety records

2018–2022 Toyota CamryNO CLASS ACTIONS

Lowest complaint rate in midsize sedan class, 5-star NHTSA overall, no DCT transmission issues

2017–2022 Honda AccordNO CLASS ACTIONS

Consistently top IIHS safety rating, low powertrain complaint rate, strong resale value

2016–2021 Mazda Mazda6NO CLASS ACTIONS

Above-average reliability, significantly below-average complaint density, no transmission class actions

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VIN1FADP3F25FL342208
Model Year2015
MakeFORD
ModelFocus
TrimSE
Vehicle TypePASSENGER CAR

Body & Configuration

Body StyleSedan/Saloon
Doors4
Fuel TypeGasoline

Engine

Engine Cylinders4
Displacement (L)2.0
Horsepower160

Manufacturer

ManufacturerFORD MOTOR COMPANY
Assembly CityWAYNE
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)1FA
Check Digit (Char 9)5
Model Year Code (Char 10)F
Plant Code (Char 11)L
Sequence (Chars 12–17)342208

Safety Data

NHTSA Recall Count8
NHTSA Complaint Count1010

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

1
1
F
2
A
3
D
4
P
5
3
6
F
7
2
8
5
9
F
10
L
11
3
12
4
13
2
14
2
15
0
16
8
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
1
World Manufacturer
Country & region of manufacture
Position 1
F
Manufacturer
Specific manufacturer identifier
Position 2
A
Vehicle Type
Division or vehicle type
Position 3
DP3F2
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
5
Check Digit
Mathematical validation character
Position 9
F
Model Year
Year of manufacture
Position 10
L
Assembly Plant
Where the vehicle was assembled
Position 11
342208
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (1)
Model Year Character
"F" → 2015
Could also be 1985
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 6/12/2026, 5:58:58 PM.