1FA6P8TH5J51380212018 FORD MustangI4 Coupe

1. Component failed and availability for inspection: The engine assembly block failed due to a manufacturing defect known as "coolant intrusion into the cylinders." The vehicle and the defective engine are currently located at my residence and remain fully available for federal or manufacturer inspection upon request. 2. Safety risk: The safety of myself and others was severely compromised. Coolant entering the combustion chambers causes sudden, severe engine misfires across all cylinders, erratic power loss, and instantaneous stalling. Operating a vehicle where the engine can suddenly lose all power on high-speed roads creates an immediate risk of rear-end collisions and catastrophic traffic accidents. Furthermore, high-pressure internal coolant leaks pose an inherent risk of engine fires. 3. Problem confirmed by a dealer: Yes. The problem has been officially diagnosed and confirmed by an authorized Ford dealership service center, which documented internal coolant intrusion. 4. Inspected by manufacturer, police, or insurance: The component was inspected and verified by the vehicle manufacturer's authorized dealership technicians. It has not been inspected by the police or insurance representatives, as no crash has occurred yet. 5. Warning lamps, messages, or symptoms prior to failure: Prior to the diagnosis, the vehicle exhibited a "Check Engine Light." Currently, the vehicle is suffering from critical failure symptoms: the Check Engine Light is flashing constantly, the engine misfire codes are actively showing on all 4 cylinders, and the vehicle shakes violently at low RPMs (rough idling). These severe symptoms first appeared approximately 2 moths ago and have progressively worsened due to the coolant intrusion.

While completing a turn at a T-intersection, the vehicle experienced a complete loss of motive power for several seconds, leaving the car stationary in the path of oncoming traffic. The transmission (10R80) failed to engage, a known symptom of internal CDF Drum sleeve failure (TSB 24-2254). This follows a 'Green' inspection by a dealer on March 23rd where an axle seal leak and shifting issues were overlooked. The failure to engage gear during a turn creates an unreasonable risk of a T-bone collision.

A check engine light turned on and the vehicle was taken to a local dealership. The check engine light was for an engine misfire and was diagnosed further. There was an engine failure due to coolant entering the system. Upon further research, I learned this is a common issue for 2016-2020 Ford Mustangs and it is due to a faulty engine design. The dealership is recommending a new engine install with a price tag of over 13,000 despite this being known to happen because of a badly designed engine with these cars.

The vehicle was subjected to the “ecoboom” due to Ford’s lack of care when designing the engine. The car blew the head gasket and now requires an engine rebuild.

I was told by my mechanic I have a head gasket leak. Turns out there is a class action lawsuit for my 2.3 ecoboost motor for this coolant intrusion problem. It is a known problem. It is a safety issue as I’ve heard of some engine fires. My car only has 56000 miles on it but it is a 2018 so just out of the manufacturer warranty. I’ve reached out to Ford but no definitive answer on whether they will help or not they want me to pay them to diagnose it even though I’ve already had it properly diagnosed

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera was inoperable. The vehicle was not repaired. The failure mileage was unavailable.

The contact owns a 2018 Ford Mustang. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the dealer inspected the rear-view camera, and the camera was found to be functional. However, the contact reported that the camera image was distorted, with a grey raindrop line running across the screen. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,858.

When driving the car, the engine temperature light came on, pulled the car over to let it cool down, when cooled, drove home and looked in the engine compartment, found the coolant reservoir empty, filled it with proper coolant, next day the engine light came on, took to O'Reilly auto parts to scan code, problem was Cylinder #3 misfire, changed out spark plug, noticed that coolant reservoir was low again, searched internet for possible causes when found that many people are having the same issue, turns out Ford manufactured the 2.3L engines with a faulty design where the cooling leaks into the cylinders "Coolant intrusion". the fix that Ford has established for this issue is to replace the engine with a "long block" version, but will not issue a recall. We have contacted Ford and explained the issue, but they will not repair. This should not be happening to a car with only 27,000 miles. now we are stuck with a car we can't drive and don't have the extra $5,000 plus dollars to replace the engine!

Touch screen system has completely stopped turning on (and wont turn on) any time the outside temperature drops below about 70 degrees fahrenheit. Per online research this is a common, known issue and given that this prevents the use of key saftey features such as the backup camera and climate controls I am unsure why this has not yet initiated a safety recall. I have dealt with this for the past 3 winters and can confirm it is 100% in relation to outside temperature. There is no warning lamp/message. The screen will simply not turn on in below 70 degree temperatures. A component to the touch screen must be shielded improperly/not graded for outdoor use.

Engine stopped working while traveling down a major interstate. Upon further inspection, the engine (EcoBoost) was defective and had to be replaced at my expense. This type of engine is known to have a manufacturing defect and was barely out of warranty. Ford would not replace the engine. Thank you

Recall

Random/multiple misfires and cyl 3 misfire (P0300 and P0303). Mechanic used a borescope and found coolant on the walls; visible coolant intrusion in cylinder 3. Coolant has gotten to low levels. Very rough cold start. Mechanic highly recommends to get the engine replaced.

Transmission would hesitate and jerk very aggressively. If trying to accelerate, the car wouldn’t move at all. Constantly jerking or pulling forward very hard when shifting from park to drive or even while trying to accelerate. Problems started occurring near 30k miles. The problem was attempted to be fixed by the ford dealership before by replacing the valve body but due to poor inspection another service center confirmed it is a failed CDF drum.

I was driving down the road in my 2018 Mustang ecoboost. When all of the sudden slowing down it locked the rear wheels up. I slid off the road and fortunately I didn’t hit anything but it did pop my side skirt off in the rear of the car. Thankfully the person behind me reacted in quick enough time to get around me considering the rainy weather conditions. This is very dangerous. It’s throwing a code for a solenoid B. Had traction control lights. And says see manual. But they all illuminated after the problem first happened. The car has been parked for a while. However someone suggested I try this website. There were no pre warnings to what was going on. The car drove fine up until the point of it just randomly deciding to lock the rear wheels up. I still owe money on the car and have been paying for it for almost two years since it happened. The car has around 100k miles. I saw online where my car is not the only case. One of the cases the car almost got hit by a train. Yikes.

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the rear-view camera screen displayed a cloudy image. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 44,000.

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that occasionally the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact was unable to activate the heater while the screen was black. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The vehicle is subject to NHTSA Safety Recall 25V572 (Manufacturer Recall Number 25S89) regarding the rear-view camera wiring harness. The manufacturer has notified owners of the safety risk but indicates that the remedy parts are currently unavailable and has failed to provide a specific timeline for repair. I have contacted the authorized dealer and the manufacturer requesting a remedy or an interim inspection, as the rear-view camera is currently functioning correctly with no blank screen or distortion. However, the manufacturer and dealer have refused to perform an inspection to verify the system's safety and close the recall status temporarily. Because the manufacturer cannot provide parts and refuses to offer an inspection-based solution, the vehicle remains flagged with an open safety recall indefinitely. This represents an unreasonable delay in the remedy process, rendering the vehicle unusable for its intended purpose while the manufacturer fails to address the safety defect status.

My 2018 Ford Mustang EcoBoost experienced sudden engine failure at 70,915 miles. The dealership documented misfire codes P0300, P0301, and P0316, which match the known 2.3L EcoBoost coolant-intrusion defect. This defect causes loss of power, rough operation, misfires, and potential stalling, creating a safety risk during driving. Ford Customer Relationship Center instructed me that the dealership must escalate the defect to the Regional Field Service Engineer. However, the dealer refused to do so, leaving the failure unresolved. This appears to be part of a widespread safety-related defect involving 2.3L EcoBoost engines, with risk of sudden loss of power, stalling, and internal engine failure

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. The touchscreen icons failed to function as intended. The contact was unable to use the radio, and the A/C buttons failed to function. The radio would not turn on or would take approximately ten minutes for the radio to function. The contact stated that the infotainment screen failed to display if the A/C or heater was functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 65,000.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a stop while attempting to shift to second gear. The contact pulled over to the side of the road. The contact stated that the failure had been recurring while driving in second gear, which required the contact to release the accelerator pedal before the vehicle could shift to second gear. The vehicle was taken to O'Reilly’s, where it was diagnosed with transmission failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

Rear camera safety recall. I've contacted the local dealerships of Galpin Ford and Santa Monica Ford to fix and been denied. This recall is over 1-month now, and they say they do not have the parts to fix and cannot help. This is affecting my safety and a financial inconvenience. Please advise, thank you.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 MPH, the message "Front Passenger Door Ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.

There is a coolant intrusion on my vehicle, which resulted in either cracking the engine block or head gasket. In turn, this has caused a costly repair on a car with only 56,000 miles on it. Ford is aware of the issues with these engines and the seals on them. It’s a 2018 Ecoboost! It also happened to my mom’s Ecoboost around the same mileage. This isn’t normal and Ford is literally turning a blind eye to a very serious issue which results in total engine failure. On top of that the repair for this issue is costing $12,000 to repair at the dealership. This is absolutely absurd for a company as big as Ford, to build a faulty engine and then not offer any support/recalls to help all of those affected by it, including me.

The vehicle jolts when placed from park or reverse to Drive after being driven 30 or more minutes or driving 10+ miles. I had previously sent it to 3 different dealerships and only one was able to temporarily resolve the issue. They had to adjust the issue through a computer system. However, after 6-12 months, it is happening again. I feel that is a property or safety issue for drivers because, the transmission or shift change makes the vehicle jump forward and if not carefully could possibly hit another vehicle or person that passes through the front side of the vehicle.

Over the past year, we've had this car into the Ford of Clermont Florida dealer 5 times about a leak. Whenever we have a storm, the back footwell fills with water. Their leak specialist has said he has found the source of the issue multiple times and after each "repair", we still have a leak. They've replaced the rubber around both side windows and they've asked us to have the front windshield replaced. Even with all of this work, we still have a leak. In the longer term, this could compromise the structural integrity of the car. I don't know what else to do beyond bringing the car back again. I am listing [XXX] as the date the "incident occurred" because this is the latest water breach. But, it's been happening over the past year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My engine began experiencing misfires at around 40,000 miles. They were on and off. The check engine light would pop up and go away for around a month. Then the vehicle began having a rough start and check engine light would not go away. I sent the vehicle back to the dealer where they determined that my engine was having misfires due to a coolant leak into cylinder one, stemming from a poor engine design. The engine needed to be replaced. The repair was covered under my warranty.

For roughly 4mths beginning in April 2025, my 2018 Ford Mustang Ecoboost has been suffering from a sporadic misfire, with it the system reporting the misfire and the check engine light coming on, the Ford App identifying the misfire occurring. It was initially repaired with replacing all spark plugs, ignition leads. The sporadic misfire would continue to occur, Ford dealership kept the car for 2 days in late July, took everything apart said they were unable to replicate the misfire, cleared the codes (P0303 being the main one that appears consistently) and said to come back if it occurred again. Roughly 2 weeks later the issue occurred again, took the vehicle back to Ford where they kept the car for 2 days, went through the same process and could not replicate the issue. They dug deeper into the issue and found that the coolant would not hold pressure and with the use of a video scope found that the Intake Valve had fractured and was leaking coolant into the engine as well as distributing multiple shards and pieces of metal from the Valve Intake Fracture. Informed me that the only option was to replace with a new engine and turboboost. They reviewed and found that there were no recalls related to this issue for this vehicle. After undertaking my own research, I found this to be a known issue for Ford and that roughly 100k vehicles had been recalled starting with the 2020 vehicles for the same issue. The out of pocket expense is around 14k, and the vehicle is currently waiting on a replacement engine to arrive. Currently Ford are not offering any assistance in the cost of the replacement, been though they have been servicing the car since 2020 and it is regularly maintained per their guidelines of vehicle needs based on the mileage driven.

My car engine made a huge boom at only 40,000 miles while on the interstate and I lost all power and almost got ran over by other vehicle because of this. The engine had blown up under normal driving conditions

While parked all day with the ignition off and lights off, I returned to find the brake lights and third brake light illuminated. The lights stayed on even after moving the brake pedal. I discovered a small broken plastic bumper on the floorboard, which appears to be the brake pedal stop bumper associated with recall 22V011. This failure causes the brake light circuit to remain closed, leaving the brake lamps on continuously, potentially confusing other drivers and draining the battery. No crash occurred.

I have a 2018 Mustang GT with the 10R80 transmission. The transmission started giving me problems like slamming and slipping while shifting and sometimes jumping in and out of gear when drinking in the highway.The problem came from an engineering is with the CDF Drum... Ford has updated the CDF Drum and has fixed the problem. Ford never issues a recall to fix this problem with the vehicles produced with this issue but instead just used the updated production parts in the later models leaving the customers like myself to have to either pay out of pocket or rely on a warranty or after market warranty company to have this very expensive issue fixed. Right now as I am writing this, my car is in the transmission shop. Please help me. When I did a Google search of the CDF Drum issue, this is what was quoted: "The 2018 Ford Mustang GT with the 10R80 transmission can experience issues with the CDF (Clutch-Drum-Forward) drum, specifically with its bushing. This problem can lead to slippage, harsh shifting, and potential transmission failure. Ford has addressed this issue with design revisions to the CDF drum, including adding a lip to the bushing to prevent it from moving and causing fluid leaks."

The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. Upon inspecting the vehicle, the contact found oil underneath the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 49,000.

The contact owns a 2018 Ford Mustang. The contact stated while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The vehicle was pushed to a nearby independent mechanic however, the vehicle was not diagnosed. The vehicle was then towed to another independent mechanic where it was diagnosed with a ruptured cylinder #1, causing engine failure. The contact was informed that the engine needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,000.

I own a 2018 Ford Mustang EcoBoost with a Gasoline Direct Injection (GDI) engine. At around 100,000 miles, the engine developed severe carbon buildup, resulting in cylinder scoring and catastrophic engine failure. Despite following Ford’s recommended maintenance schedule (including a 100,000-mile GDI cleaning service performed by the dealership), my car now has one cylinder with only 70 psi compression (confirmed by borescope and mechanical test). Other cylinders measure 135–160 psi. I have learned Ford is aware of this issue and has made design changes in later models (adding extra fuel pumps/dual injection systems) to address it, but no recall or owner warning has been issued for earlier EcoBoost Mustangs. My research and discussions with BG Products and independent experts show this is a common flaw with GDI-only systems, and Ford has failed to inform owners or provide a lasting solution. The dealership and Ford have offered limited goodwill, but the engine is beyond repair and requires a full replacement. I believe Ford’s failure to warn owners about this well-known defect constitutes a safety and reliability risk. I am requesting NHTSA to investigate this widespread issue and require Ford to take responsibility for affected vehicles.

Sync to my phone works off and on. The radio stays on even when the vehicle is shut off, and media button stopped working.

The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

Check engine light came on. Took car to dealership where I learned that the car needs a new engine due to coolant leaking into the cylinders. I later learned this is a "known issue" with this engine, yet Ford has refused to fix or do a recall. The engine could fail or catch on fire if not replaced.

The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The contact stated that the vehicle was shaking abnormally, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,637.

Clutch pedal is making a creaking sound when pressed and released. This is known on online forums to lead to failure of the welds near the top of the pedal arm where it pivots. This can cause the pedal to come off while driving and is not safe.

Took Mustang Ecoboost to Ford dealership as result of steady check engine light. Prior to check engine light rough idle at start up that smooths out after 10 to 15 seconds. Dealer identified CYL 3 misfire as well as random misfires. They also observed carbon tracking on plugs. Dealer replaced plugs and performed GDI cleaning service. About three weeks following repair same conditions reappeared rough idle and check engine light. Upon dealer inspection and use of bore scope discovered coolant intrusion in cylinder and recommended long block engine replacement. The second dealer appointment was several days after my warranty expired and mileage was 30,106 miles. Although the dealership was very supportive and understanding Ford would not provide any assistance even after I also pursued relief directly. As a result the long block engine replacement cost is $8,200. After considerable research was able to identify that ecoboost 2.3 engines as well as other small ecoboost engines all had a block defect that has since been corrected. The defect tends to permit, over time, coolant to leak into cylinders. Although a new head gasket may correct the condition, Ford normally recommends long block engine replacement as a long term fix. This condition if not attended to or if coming on suddenly will cause total engine failure. And, as failure can only occur when operating an engine failure under any driving condition is fraught with danger. To my knowledge Ford has not taken any steps to address this issue with the 2.3 liter engine built prior to about February 2020. And, at that time made an engineering change to the engine block addressing the design defect. Additionally, Ford did provide relief to owners of other smaller ecoboost engines having a similar design defect. At the present time there are several class actions suits pending for this 2.3 coolant intrusion issue. One final point should an ecoboost experience CYL or random misfires ensure bore scope is employed.

The contact owns a 2018 Ford Mustang. The contact stated while attempting to accelerate from a stop, the vehicle jerked until shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drum and the main control were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 25-2126 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage 102,000.

The contact owns a 2018 Ford Mustang. The contact stated that while the vehicle was parked, the contact stated that the vehicle failed to shift into reverse properly, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.

Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.

The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with a misfire in cylinder #1, and coolant leaking into the engine. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer who confirmed the diagnosis and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 49,000.

The contact owns a 2018 Ford Mustang. The contact stated while the vehicle was stationary, the contact attempted to warm up the vehicle; however, when the contact returned to the vehicle, the vehicle was off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The contact restarted the vehicle however, the engine sounded like it was losing power with an abnormal ticking sound coming from the engine. The message to “Shift to Park” was displayed; however, the gear shifter was already in park(P). The vehicle was towed to an independent mechanic, the vehicle was diagnosed with engine failure due to a lack of engine oil. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

Car has issues with SYNC software and Radio Module and the display screen goes black while reverse parking or using the navigation system. Car is with the dealership and they are not able to do diagnosis as ford sync system has issues.

2018 Ford Mustang Echo boost. Engine light came on code P0420 which is the Catalytic Converter and we already new this when bringing it into Ford dealership. We informed the check in Advisor the Transmission feels like it's slipping or jerks when in 2nd Geer which slows down the vehicle. Took it to Ford and was first informed the Transmission was good nothing wrong with it just need to change my Catalytic Converter because that was the code. We changed the Catalytic Converter but when driving still was experiencing the same thing we originally brought it in for which is the Jerking and slowing down upon accelaration. Took it back to Ford they re checked it and said the CDF Drum is failing and to repair it would cost $4000. I don't have $4000 and my vehicle is out of warranty because of the mileage.

Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.

Head gasket failure from research online there seems to be a flaw in the engine block that leads to coolant leaking in between cylinder walls causing premature head gasket failure.

Ford selling vehicles with malfunctioning engines. This malfunction is allowing coolant to mix in with the oil causing misfires, which leads to the car consuming all of its coolant which can cause the engine to catch on fire. Ford has known about this issue for years and are not trying to put a recall on the engine. They’re making customers pay out of pocket to fix the engine. the dealer determined that the failure was a result of coolant intrusion into cylinder #2 #3. Due to the failure, the engine needed to be replaced. There’s been reports of the vehicle engine completely shutting down while people are driving on the roads. There’s been reporting of the car overheating and catching on fire. The vast majority of consumers who bought the 2.3 liter engines from years 2013-2019 are experiencing these problems. While driving on the highway, the vehicles engine misfired causing lost of power. Luckily I was able to move to the side.

The contact owns a 2018 Ford Mustang. The contact stated that while starting the vehicle, the "Exhaust Mode Not Available" message was displayed. Upon inspection, the contact discovered that the active exhaust on the rear passenger side had rubbed against the subframe, causing valve fuse 34 to blow. The contact replaced fuse 34 but was unable to disconnect the active exhaust, and the wiring had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 68,000.

Gas tank does not fill properly. Gas back feeds up the tube and all over the car. To fill gas tank it takes about 30min pumping a few cents at a time.

Passenger door unlatches and opens on its own at highway speed.

Engine block failure at 47k miles. Car was driven at 1/4 throttle or less when detonation occurred creating a hole in the engine block. This is so prevalent that it is colloquially termed “ecoboom.” Cost of repair is nearly $9,500

For three years, this Mustang will lurch frequently after you shift into first or reverse from park. I had it looked at Paradise Ford 3 years ago and they REFUSED to look at transmission until the car had 125k miles on it. At that time, the car only had 98k miles on it. I tried to insist, but they refused. The service helper was named Mark, I believe. The other day I was driving on a 10mph park road .....more like coasting because it was a low speed limit. The car suddenly jerked forward. Today I took it into Gary Yeoman Ford in Palm Bay, FL for a transmission check. The service advisor was Jason. They said there was a cdf hub issue and stated I needed a new transmission for 6600.00. Of course I refused and came home to research their "diagnosis". I found an article about a,10R80 bushing that has caused the same exact problem is other Mustangs. I feel like they were giving me the run around. I don't want this to cause further problems. It should have been fixed at Paradise Ford. I have owned this car for 5.5 years. I'm quite familiar with how it runs. Please advise.

The contact owns 2018 Ford Mustang. The contact stated that while turned off and inspecting the vehicle, the contact became aware that the driver’s and passenger’s side seat belts failed to retract as needed. The dealer immediately replaced the driver’s seat belt system but had declined to repair the vehicle at the time. The manufacturer was notified of the failure. The failure mileage was 42,000.

The contact owns a 2018 Ford Mustang. While the contact's wife was driving at an undisclosed speed, there was a grinding sound coming from the vehicle and the vehicle jerked abnormally. In addition, the contact stated that the TPMS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was provided with the cost of a diagnostic test fee. The vehicle was taken to an independent mechanic where it was diagnosed with valve body failure. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 21-2115. The manufacturer was made aware of the failure and a case was filed. The contact was also informed of Technical Service Bulletin: 10R80; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,113.

The radio screen which controls the back up camera climate control, and everything else has gone black and only turns on once every few weeks, when car is turned off it does not come back on. After a diagnostic test done at Yark Ford they recommended a APIM module and this would run $1412.70 + tax. After throughly investing this on the internet this is a common problem with this year and model. Ford should offer a recall!!

Due to a faulty design were antifreeze is allowed to get into the cylinders and mix with the oil, the engine malfunctioned while I was on a busy highway and I barely got off the road onto the shoulder. It was very dangerous. I thought it was an isolated incident but it happened again. Now they want to charge me $8,400 to replace a defective engine. I know some of Ford's similar engines are being recalled. Thank you

Like many many Ford Mustangs 2015 and newer, the AC Evaporator has failed and is leaking. This can cause condensation on the windshield and visibility issues with fogging / defrosting. Ford refuses to replace the defective evaporator. Ford dealer Coughlin Ford, Newark, Ohio diagnosed the defect and provided an estimate of $2,679.88 to replace the evaporator.

The review camera screen turns blue every time it’s put on reverse.

On multiple occasions now, the passenger side door has randomly opened, which sets off the door ajar warning, and I have to pull over and close the door. In addition, again randomly, the passenger side door locks will unlock, then relock, usually several times in rapid succession. Both situations seem to occur only when the vehicle is in drive, and not while in park. The vehicle is available for inspection; Fortunately, no one was sitting in the passenger seat when these instances occured; The problem has not yet been diagnosed by a dealer or service center; It has not been inspected by anyone; There were no warning lamps or messages prior to the failure, only after the door popped open. I am making this report prior to having it inspected by the dealership because it seems to be a very common problem with other Mustang owners as evidenced by this site, as well as on Mustang forums.

transmission solenoid malfunction (p0757). car came to an abrupt stop in the middle of a speeding boulevard for no external reason at all. there was no prior impact or damage. i almost got rear-ended and t-boned ten times. considering the amount of complaints on this ford transmission 10R80, i firmly believe this transmission needs to be recalled and our repair/damage expenses reimbursed. Thank you.

We purchased this vehicle for my daughter as a graduation present and while she was driving it the engine malfunctioned stranding her on a busy highway. We then found out it is the defective EcoBoost engine manufactured by Ford that was the cause of this incident. We have been trying to get it repaired but Ford will not cooperate even though they know this engine is a defective product. Could we please get some assistance with this as we just purchased this vehicle a year ago and we are now being asked to spend $8,000 to replace a defective engine. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

An issue occurred with the passenger door latch. The passenger door of my vehicle unlatched to a secondary latching position at a speed of 70 mph, causing wind to rush in around the closed window and the door open indicator light and chime to activate. The door had been securely shut at a rest area 30 minutes prior to the incident. Although the subject of Customer Satisfaction Program 21N10, which requires the owner to pay a diagnostic fee to confirm an issue with the latches, Ford has not acknowledged this door latch issue via a safety recall.

Ford Incorporation is selling vehicles with malfunctioning engines. Ford cut in between each cylinder block to allow the coolant to cool the engine, however this design is extremely flawed, it causes the head gasket seal to break. This malfunction is allowing coolant to mix in with the oil causing misfires, which leads to the car consuming all of its coolant which can cause the engine to catch on fire. Ford has known about this issue for years and are not trying to put a recall on the engine. They’re making customers pay out of pocket to fix the engine. Replacing the head gasket isn’t an enough to fix the problem because the oil and coolant are mixing inside of the engine. There’s been reports of the vehicle engine completely shutting down while people are driving on the roads. There’s been reporting of the car overheating and catching on fire. The vast majority of consumers who bought the 2.3 liter engines from years 2013-2019 are experiencing these problems.

Just like the other Ford Ecoboost engines, mine is also leaking coolant into the engine, which is causing me to have to buy an entire new engine. The code is reading a misfire into the third cylinder initially which I “fixed” with a tuneup. Turns out, I’ll need an entire new engine.

The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2018 Ford Mustang. The contact stated while driving at an undisclosed speed, the engine over heated. The engine overheated warning light was illuminated. Additionally, the engine was misfiring. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed engine due to coolant leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at 63 MPH, the steering wheel was guided to drive forward, however, the steering wheel independently steered to the left direction. The vehicle independently accelerated and crashed into a concrete road barrier. The driver's rear and the driver's front area of the vehicle were damaged. The side air bag deployed both the passenger and driver. No injuries were sustained. A police report was filed. The vehicle was able to be driven away from the crash scene. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an unknown steering part failure and the rear driver-side wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

Passenger side door is unlatched by itself while driving on highway. It was empty so i am sure it opened itself.

The contact owns a 2018 Ford Mustang. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer to be diagnosed. The contact was advised that the 1st and 2nd clutch plates needed to be replaced; however, when the contact attempted to start the vehicle the next day, it was difficult shifting gear, causing the vehicle to jolt while the brake pedal was depressed. The vehicle was taken to another local dealer where it was diagnosed and determined that the transmission needed to be removed and the CDS Drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Ecoboost Turbo engine has a known flaw - coolant channels were placed between cylinders that don't allow them to seal properly and this leaks coolant into the engine eventually causing engine failure. FORD corrected this defect in 2020 but did not correct previous customers. As a result I am now being referred by my local dealer to replace the whole engine. I have only had this vehicle for 4 years and have only used 45K miles in that time frame. I have lost power while driving WITH MY CHILDREN IN THE CAR. I've already spent thousands of dollars on repairs only to find out the issue was the engine and a KNOWN issue that Ford covered up. Ford needs to be held liable for this and they should be responsible for replacing my engine. And the time and money spent attempting to fix this issue.

The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The contact used a code reader which indicated that a spark plug had caused an engine misfire. The vehicle was taken to a dealer where it was confirmed as a spark plug misfire; however, the dealer determined that the failure was a result of coolant intrusion into cylinder #3. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 72,212.

The rear backup camera no longer works for my Mustang 2018.

The contact owns a 2018 Ford Mustang. The contact stated while driving 5 MPH, the contact became aware that the vehicle failed to shift out of first gear. The vehicle then stopped independently. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to the transmission being faulty. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was 37,339.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger door opened independently. The contact stated that the failure had occurred about six times while he was driving. The contact stated that he contacted the dealer by phone and was advised that the program that covered the failure was 21N10 which had expired two days prior to his phone call. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 15 MPH, the overheated engine message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was notified of coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine in the vehicle was no longer being produced. The approximate failure mileage was 23,000.

Coolant leaking in 3rd cylinder causing engine misfires. The vehicle has less than 50K miles on it and shouldn't be having these issues. The shop quoted nearly $5,000 to fix. Many other mustang owners are having this same issue.

Ecoboost 4 Turbo engine has a known design flaw - coolant channels were placed between cylinders that don't allow them to seal properly and this leaks coolant into the engine eventually causing engine failure. FORD corrected this defect in 2020 but never let customers know. I now have a 5 year old car in immaculate condition that needs a new engine. It doesn't start reliably and I have lost power while driving a few times. I've already spent $1600 on repairs only to find out the issue was the engine and a KNOWN issue that Ford covered up. If I want to repair my car I am responsible for 5K in engine repair. Ford needs to be held liable for this and they should be responsible for replacing my engine.

While traveling about 70 to 75 mph the passenger side door unlatched and several minutes later the driver side door unlocked the door is a jar alert showed on the dashboard this happened twice

The contact owns a 2018 Ford Mustang. The contact stated that the vehicle was shaking at start up. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who informed him that coolant had leaked into cylinder #3, causing the engine to overheat and caused engine damage. The contact took the vehicle to a dealer who confirmed the failure and replaced cylinder heads on all four cylinders. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

Rear back up camera quit working just like on previous models of the mustang.

When shifting into drive from reverse there's a two to 3 second delay and when it does go into drive it jerks foward

The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.

The parking brakes do not engage or release, perpetually stuck in-between (half-engaged). The handle inside the car can travel all the way to the top, but brakes do not engage enough to keep the car from rolling down my driveway without a brick under the tire. Upon inspection, it is obvious that the lever that controls the brakes does not release on either rear caliper (it only moves up - to the fully engaged position, but does not release). This began happening in 2019, but considered it normal wear. In 2021, the car started rolling back on hills. Ford was not helpful with the issue. I followed a service guide for adjusting the tension on the cable. This improved the situation until early 2023. Now, all of the adjustments are at max and the parking brake is inoperable. As Ford was previously unwilling to help, I'm hoping NHTSA can assist. Parking brakes should not fail after 1 year. They are not a wear item.

2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.

The contact owns a 2018 Ford Mustang. The contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. The contact indicated the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed the VIN was not included in the NHTSA Recall Campaign number: 18V213000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 35,000.

The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine overheated. The vehicle was taken to an independent mechanic, where the purge valve was replaced due to a cylinder #3 misfire; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a second independent mechanic, where the fuel pressure sensor was replaced. The mechanic informed the contact that the engine needed to be replaced. The engine was replaced; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who informed the contact that the fuel injector needed to be replaced due to a cylinder #2 misfire. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.

WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.

"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.

The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.

When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.

The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the VIN was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 7,000.

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My 2018 Ford Mustang with Automatic Transmisson recently(Sept) started having issues with the gear shift being placed in Park, but the instrument panel is not illuminated in Park. If driver door is open, and keys removed, the chime may or may not sound. Research is showing same issue being reported and recalls were done due to missing roll pin that attaches the park pawl rod guide cup to the transmission case, and unseated transmission gear shift cable clip. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash. The recalls only covered vehicles manufactured at a certain plant. However, my VIN # is not included in recalls. Due to safety concerns that my vehicle may lose Park function and roll away, causing damage/harm to others, I feel it should be included in the recall programs and repaired at no cost to me. I have not taken vehicle to Dealership at this point, as they will charge me $150 diagnostic fee.

The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, the reverse lock out collar failed to operate as needed. Due to the failure, the contact was able to freely shift the vehicle into reverse while driving. The contact practiced extreme precaution while driving to prevent the failure. The dealer was notified of the failure and the contact was informed that a customer satisfaction program had been placed on similar vehicles for the failure; however, his vehicle was not included. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 9,000.

September 9, 2022 at 4:45 P.M. CST. Less than 300 yards from merging onto the interstate, my children and I heard an extremely weird noise coming from the passenger side of my car, so I immediately pulled over. My daughter and I both looked at each other and asked, “what is that?” I told my daughter I knew I did not have a flat, however I felt like there was something wrong with my tire. We exited my car and found that my passenger side front tire had wire showing and was tearing/ripping at the “belt”. This occurred on/near the inner sidewall. I drive a 2018 Mustang GT, and had this occurred while traveling at 75mph on the interstate, it is likely it would have ended badly. It is likely that I would have lost control of my car and I could have possibly totaled my car, rolled/flipped it and it could have taken the lives of myself or my two children who were with me. I have found multiple other complaints regarding the same issue that I just experience at the following link: https://continentaltire.custhelp.com/app/social/questions/detail/qid/65/~/extreme-contact%2C-unacceptable-tread-wear Based upon those reviews and what I experienced today, this seems to be a manufacturer defect, which should not only be addressed and recalled but be replaced free of cost. Once I found the problem, I put my spare on, drove home and removed both front tires and put two of my stock wheels and tires on the front. Upon inspecting the driver side front tire after removal, I found that it too had the same issue happening in the exact location of the passenger side. Had this not occurred I would not be aware of the driver side doing the same thing. I absolutely do not think this was a coincidence or any mechanical issue, as the driver side is doing the exact same thing, in the exact same location and around the exact same letters as the passenger side. no warning lights were on.

The contact owns a 2018 Ford Mustang. The contact stated the vehicle was previously repaired under NHTSA Campaign Number: 19V076000 (Electrical System) however, the failure reoccurred. The vehicle was taken to the dealer and it was confirmed that the vehicle was already repaired under the recall. The contact was informed that the vehicle needed to be repaired out-of-pocket. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 58,000.

Air Conditioning Evaporator leak, appears to be a design flaw as there are MANY reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford Mustangs appear to be plagued with AC related issues and various TSBs have been issued due to these issues TSB: 18-2255 18-2166 SSM 47967 SSM 48135 SSM-45815 SSM 47850 SSM 47012 SSM 47149

My engine started knocking/ticking at around 6,000 miles, shortly after my first oil change. I was aware of the knocking issies, thanks to numerous youtube videos, before i even recieved my special order mustang so i made sure to use the same oil and filter that originally came with my car. Now the car has 18,500 miles on it, the knocking/ticking is getting worse and worse every year and Ford is calling the problem "normal" and refuses to do any repairs. The car has now been unsuccessfully serviced 3 times and should now be placed under the lemon law.

This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've taken this to my local Ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as SafeLite, they also said it is not covered under any Ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about Ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. https://www.mustang6g.com/forums/threads/front-camera-haze.156882/ This is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various Ford vehicle models with the same front camera design. Thank you for looking into this.

Driving at highway speeds, the passenger door suddenly unlatched and "door adjar" notification warning was displayed. Had to exit the highway in order to close and secure door. I have previously reported this same issue, to NHTSA several times before. I have video of the incident.

The contact owns a 2018 Ford Mustang. The contact stated when he had parked his vehicle at his residence driveway and returned later, the vehicle had rolled forward 200 feet into a neighboring parking lot. The vehicle had been stopped by a parking block causing damage to the driver’s side rear fender. Additionally, there was damage to the front-end undercarriage due to climbing over the parking blocks. The contact stated that when the vehicle was started the check transmission warning light was illuminated. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V213000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 48,198.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? THE ELECTRONIC, ALL DIGITAL DASHBOARD WENT COMPLETELY BLACK FOR ABOUT 25 SECONDS WHILE I WAS DRIVING DOWN THE INTERSTATE, IN TRAFFIC AT NIGHT, 2. How was your safety or the safety of others put at risk? WHEN THE INSTRUMENT PANEL WENT BLANK, I WAS NOT ABLE TO SEE ANY INFORMATION THAT IS NORMALLY DISPLAYED, SUCH AS SPEED, AMOUNT OF FUEL, ETC. NOTHING. THIS GLITCH TOOK MY ATTENTION AWAY FROM THE INTERSTATE AND TRAFFIC. IT FRIGHTENED ME TERRIBLY. I COULD HAVE EASILY HAD AN ACCIDENT AS I TRIED TO FIGUE OUT THE ISSUE IN THE DARK. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? THE IS UNKNOWN TO ME. HOWEVER, IF YOU SIMPLY GOOGLE, "DASHBOARD GOES BLANK IN FORD 2018 MUSTANG', YOU WILL FIND MANY, MANY OTHER MUSTANG OWNERS STATING INCIDENTS OF THE EXACT SAME BLACK OUT HAPPENING TO THEIR INSTRUMENT PANEL WHEN DRIVING THEIR CARS. FROM WHAT I READ, THIS ISSUE IS NOT LIMITED TO THE 2018 MODEL YEAR OF THIS VEHICLE. THIS IS A KNOWN PROBLEM TO FORD, YET THEY SEEM UNWILLING TO REMEDY THE PROBLEM. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THIS QUESTION IS UNKNOWN TO ME 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. WHILE DRIVING AT 70 MILES PER HOUR ON THE INTERSTATE IN TRAFFIC, AT NIGHT, THE INSTRUMENT PANEL SIMPLY WENT BLACK. IT IS TOTALLY DIGITAL, SO I HAD NO ACCESS TO ANY INFORMATION REGARDING MY SPEED, AMOUNT OF GASOLINE REMAINING IN THE VEHICLE, OR ANYTHING ELSE THAT IS CUSTOMARILY DISPLAYED BY A VEHICLE'S INSTRUMENT PANEL. i PURCHASED THE VEHICLE, USED, ON JANUARY 22, 2022. PLEASE MAKE FORD RECALL ALLMUSTANGS, REGARDLESS OF MODEL YEAR, WITH THIS KNOW ISSUE BEFORE SOME IS KILLED!

I shifted into reverse and the rear-view camera image was very distorted. I shifted to neutral and then reverse again with no help. After checking the internet for info I found comments regarding the wire harness leading to the trunk lid. I did not find any obvious damage, but jiggled the wires and re-checked the system and the rear-view image came back with a clear image. over the next week, the image become distorted multiple times and sometimes gone to a no signal message. This is occurring more frequently makes it impossible to see objects/children/etc close to the rear of the vehicle.

The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 65 MPH and accelerating, the vehicle started jerking. The contact stated while shifting gears the service tire mobility kit warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to several dealers to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

The Accessory Protocol Interface Module failed. All functions of the camera, radio and entire middle display console do not work. When backing up to exit parking space or to back into a parking space I can't see what is behind me and have almost hit items multiple times. The dealer inspected and told me what the issue is; that it is not under warranty and would cost approximately $1000 to repair, which I don't have. There was no forewarning of this module failure; it occurred suddenly and without warning.

2018 with 24,000 miles (purchased brand new) every morning until the car warms up I dont have navigation, radio, Bluetooth, or back up camera's. I was told this was a common problem with Ford from the dealership but its not a recall. After researching online, its a very common problem with all makes and models of Ford. Of course I'm out of warranty to replace the APIM which is going to cost 1,000 out of pocket. Safety concerns: I have to navigate using my phone which is a distraction while driving, same thing with phone conversation I can be hand free, and I have a major blind spot while backing up because of no camera.

The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, the instrument cluster remained blank. The contact stated that he turned off and restarted the vehicle several times however, the instrument cluster remained blank. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at his own expense. The manufacturer advised the dealer and informed the contact that his vehicle was not included in NHTSA Campaign Number: 19V076000 (Electrical System). The vehicle was not diagnosed or repaired. The failure mileage was approximately 19,500.

Battery terminals on this and other ford models corrode to the point of breaking electrical connection possibly disabling vehicle. Ford does not want to fix issue and says whole wiring harness requires replacement to repair. Battery is often replaced and terminal cleaned but it comes back. They try to put off repairs long enough to get it out of warranty. F150 ford pickups have same issue. Corrosion advances so far as to break battery cable clamp. It is generally the positive clamp. Problem is so common that aftermarket manufacturers have issued redesigned replacements.

10 speed Ecoboost transmission, doesn't stay in gear and delayed shifts causing acceleration problems. Hard shifts, jerking, and hard lunge forward when shifted into Drive. The forward lunge is unstoppable even with the brake fully engaged. Transmission slip when changing gears while driving. Yes, it's available for inspection. Yes, mine and others safety risk are at risk. Yes, the problem has been reproduced and confirmed by a dealer. Inspected by an authorized dealer/manufacturer. NO other warning lamps or messages.

Purchased a used 2018 Ford Mustang 3 weeks ago, just now able to get it registered, and the entire electronic instrument panel cluster (e.g., speedometer, warning lights, etc.) all went fuzzy for a few minutes and then totally failed; now just stays totally dark and unreadable. This is an optional all digital instrument panel cluster with programmable color that was a $2,200 option when new. I read online in car forums reports of many others having the same exact issue with the optional 2018 Mustang digital instrument cluster failing and going dark some within weeks of the car being new, and there was a recall on this instrument panel going dark for the 2019 model year. I saw an online post where a driver is driving for 6 months without the speedometer or warning lights functioning because of the repair cost being more than $2000. I got a quote from a Ford dealer for my repair today: $2396.00. This car is less than 5 months out of bumper-to-bumper Ford warranty and under the 36,000 miles limit at 30,383. This appears to be a known and apparently frequent safety issue so I thought Ford customer support might help me out but on calling them today they said they cannot do anything to help. They expect me to pay the $2396.00 for repairs with no assistance for what looks to be an inherent safety defect.

Passenger door becomes unlatched and the door open light comes on at high way speeds. I have to stop, open the door and slam it shut. It happens repeatedly.

My digital dashboard has not been working for a year now, it’s a black screen. I am also having problems with my fuel pump. I can’t fill my car all the way up with gas or else my car will not start.

Instrument cluster went black. Can’t know what speed I’m driving or anything. Have seen some people reported this issue.

The passenger door become unlatched while driving. This happened on numerous occasions.

The transmission failed while driving on a busy street making a left turn. My safety and my passenger's safety was at risk because there was oncoming traffic when I made a left turn and a car was trailing me. Just like another complaint, "10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving". However, for me the problem returned again once I turned the car off, and restarted it. After less than a mile of driving, the transmission began malfunctioning again jumping, and jerking until the transmission just stopped working altogether. Someone has posted experiencing the same malfunction on the same model and year vehicle and I wonder if there are others that have had the same scary, horrible experience? Due to my transmission malfunctioning during my turn, I was lucky that the oncoming car just stopped and blew at me, and the car behind me just went around me instead of crashing into my rear. The car was towed to the dealer and is in the process of being evaluated. There were no warning lights or messages prior to the incident and the automobile is now at the dealership because the vehicle totally stopped driving.

Driver's door suddenly unlocks while driving in highway and message appears "Driver Door Ajar". Creates dangerous situation and have to stop to close door properly. This happened 3 in highway in different days and 2 or 3 times every day. Last time with 59244 miles.

Touchscreen went completely black. Unable to operate radio, temperature control is only available in the buttons below the screen. Tried resetting it, tried unhooking the battery, nothing. Hooked it up to see if it had any codes, none. Tested fuses- everything worked except screen. Spent $158 at Ford dealer only to be told I need a new APIM module which in total is going to cost $740. Car has 56,000 miles on it and is only 3 years old.

10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving. This is a recurrent but sporadic issue. The issue has caused near miss collision by another driver thinking my car was going to accelerate when the forward motion stopped but there were no brake lights in indicate the car was not going forward. The jerking and jumping has made it hard to control the car during turns and on slippery road. I have an appointment scheduled for service at a Ford Dealer for them to see if the issue is able to be address.

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE FRONT DOOR OPENED UNEXPECTEDLY. THE CONTACT STATED THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SPRING IN THE FRONT DRIVER'S SIDE DOOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

DRIVER AND PASSENGER DOOR UNLATCHES AT HIGHWAY SPEEDS. I HAVE OWNED THIS VEHICLE FOR 10 MONTHS AND THIS HAS HAPPENED ONCE ON THE DRIVER SIDE DOOR AND SEVERAL TIMES ON THE PASSENGER SIDE DOOR. THE PASSENGER SIDE DOOR UNLATCHED AT HIGHWAY SPEEDS TWICE WITHIN 30 MINUTES ON THE LAST OCCURRENCE.

CAR OWNER 2ND GENERATION MILEAGE 23,000+ ODOMETER. COMPLAINT SAYS VEHICLE WHEN IN REVERSE AND GOES BACK INTO DRIVE DURING SHIFTING. VEHICLE SOMETIMES FAILED TO RESPOND WHEN APPLYING GAS PEDAL. VEHICLE HAS NO FORWARD POWER AND IF BRAKES AREN'T APPLIED CAN DRIFT BACKWARDS AND CAUSE A COLLISION. OR BACK OVER OF A CHILD. VEHICLE IS UNDER 5 YEAR WARRANTY POWERTRAIN AND WILL BE INSPECTED TO REPLICATE THE INCIDENT. DUE TO SAFETY CONCERNS AND THE YEAR MAKE AND MODEL BEING OF NEW OR LIKE NEW CONDITION WARRANTS A SAFETY COMPLAINT TO NHTSA. FORD MOTOR CORP DEALERSHIP WILL CONDUCT A REPAIR PLAN UNDER CAR'S WARRANTY.

I WAS IN AN ACCIDENT TWO DIFFERENT TIMES IN A MUSTANG AND THE MOST OF MY INJURY WAS TO MY LEFT LEG FROM THE AIR BAG. I AM STILL LIMPING FROM IT. IT CAUSED MASSIVE BRUISES AND A FRACTURE TO MORE THAN ONE AREA OF MY LEFT LEG. ON THE DRIVER SIDE. BOTH ACCIDENTS WAS ON A CITY STREET. GOING 35 MILES AN HOUR.

FORWARD COLLISION AVOIDANCE, LANE DEPARTURE WARNING, LANE KEEPING ASSIST, ADAPTIVE CRUISE CONTROL, DRIVER NOTIFICATION AND AUTO HIGH BEAM CONTROL STOPPED WORKING ON 2018 FORD MUSTANG. CAR CURRENTLY IN SHOP HAVING IMAGE PROCESSING MODULE RECALIBRATED FOR $1232.22. THIS IS A KNOWN ISSUE FOR OTHER MUSTANGS AS INDICATED BY RECALL 20S26. FORD CLAIMS MY CAR IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT APPEARS TO BE FOR THE SAME, KNOWN ISSUE. THE SYSTEM ALERTS ME THIS IS NOT WORKING AS SOON AS THE CAR IS STARTED VIA MESSAGE ON DASH AND SEVERAL BEEPS.

BRAKE LIGHTS STAY ON AFTER RELEASING PEDAL, SOMETIMES ALSO AFTER PARKING CAR AND TURNING OFF.

THE INFOTAINMENT SYSTEM (SYNC 3 W/ CARPLAY) THAT CAME STOCK WITH MY 2018 MUSTANG ECOBOOST RECENTLY STOPPED WORKING. THE CAR HAS 42K MILES ON IT AND IS JUST OVER 2 YEARS OLD. SYNC 3 STARTED TO RANDOMLY LAG (20-60 SEC LAG PER BUTTON PRESS), BUTTONS BECAME UNRESPONSIVE (PRESS NOT RECOGNIZED AT ALL), SHOWED INCORRECT GPS LOCATIONS WHILE USING CARPLAY (PLUGGED IN) WITH MULTIPLE MAP SERVICES, BACKUP CAM ISSUES, AND WOULD CAUSE BLUETOOTH TO DISCONNECT RANDOMLY. I LOGGED A COMPLAINT WITH MY LOCAL DEALERSHIP AND BROUGHT IT IN FOR A DIAGNOSTIC TEST. THE DEALERSHIP STATED THAT THE APIM COMPONENT NEEDED REPLACEMENT. THE DEALERSHIP NOTED THIS IS COMMON AND PLAGUES OTHER MODELS WITH THE SAME APIM. A QUICK GOOGLE SEARCH VERIFIED THIS. MY MAIN CONCERN IS THIS: WHILE USING THIS SYSTEM IT CAN CREATE MANY DISTRACTIONS WHILE DRIVING IF THE SYSTEM IS NOT RESPONDING AS EXPECTED. EVEN THE STEERING WHEEL BUTTONS HAVE A LAG TO THEM. ONE SUCH SCENARIO THAT CAUSED GREAT ISSUE WAS ADJUSTING THE CLIMATE CONTROL DURING COLDER MONTHS WHEN THE WINDOWS/WINDSHIELD FOG UP. WHEN THIS HAPPENS, YOU CAN'T SEE WHILE DRIVING. TYPICALLY, I CAN REACT QUICKLY TO GET RID OF THE FOG, BUT SINCE THIS COMPONENT IS DEFECTIVE, THE SYSTEM DID NOT RESPOND AND THE FOG HAD TO BE MANUALLY REMOVED. ADDITIONALLY, THIS COMPONENT SHOULD NOT HAVE TO BE REPLACED WITHIN 2YR OF PURCHASE OF THE CAR, SINCE IT IS A COMPUTER. FORD OFFERED TO REPLACE THE APIM COMPONENT, FOR $1000 (WARRANTY EXPIRED AT TIME OF DIAGNOSTIC TEST). WHAT IS EVEN MORE RIDICULOUS IS THAT THEY WANT TO REPLACE IT WITH THE EXACT SAME MODEL NUMBER, WHICH TELLS ME IN ANOTHER 2YR I MAY HAVE THE SAME ISSUE. THIS ISSUE STARTED UP WHILE I WAS IN WARRANTY (~30K MI), BUT SEEMINGLY WENT AWAY UNTIL RECENTLY WHEN THE SYSTEM HAS BECOME PRACTICALLY UNUSABLE. FORD (CORPORATE) ALSO CANNOT PROVIDE ANY RATIONALE AS TO WHY THIS IS HAPPENING, PER THEIR CUSTOMER SERVICE REP.

THE VEHICLES PASSENGER FRONT SEAT RECLINING LATCH HAS MALFUNCTIONED AND NOW THE SEAT WILL NO LONGER STAY IN A LOCKED BACK POSITION. THE VEHICLE WAS NOT MOVING WHEN THIS PART WAS BEING USED BY A CHILD TO ALLOW EXIT FROM THE BACK SEAT. WITH THE SEAT NOT BEING ABLE TO LOCK BACK IT HAS NOW ADDITIONALLY CREATED A LACK OF VISION FOR THE DRIVER TO LOOK FOR ONCOMING VEHICLES THROUGH THE PASSENGER SIDE MIRROR SINCE THE SEAT IS ALWAYS LEANING FORWARD.

THE PASSENGER SIDE DOOR COMES OPEN AT LOW OR HIGH RATE OF SPEED. THE DRIVER SIDE DOOR DOES THE SAME THING. MY MUSTANG IS A CONVERTIBLE SO WHEN THE DOORS COME OPEN OR AJARED IT IS VERY FRIGHTENING. THIS HAPPENS ON THE INTERSTATE OR IN THE COUNTRY OR IN THE CITY. IT IS VERY DANGEROUS SITUATION. THIS HAPPENS AT ALL SPEEDS.

2018 MUSTANG GT 6 SPEED PERFORMANCE PACK, TIRES RUBBING ON INNER WHEEL WELLS CAUSING WIRES TO SHOW ON INSIDE OF TIRE, FEW MONTHS AGO TOOK CAR IT TO DEALERSHIP SAID NOTHING WAS WRONG BUT THERE IS HOLES RUBBED INTO MY WHEEL WELLS, ALSO HAD A CLUTCH ISSUE AND NOISE AT SAME TIME AND THEY SAID NOTHING WAS WRONG AGAIN, TOOK CAR BACK AND A WEEK AGO HAD A CLUTCH AND TRANS PROBLEM COME ABOUT, HAVE TO FORCEFULLY PUSH SHIFTER INTO A GEAR FOR IT TO GO IN, WITH THE CLUTCH FULLY PRESSED I CAN PUT THE CAR IN GEAR AND IT WILL ATTEMPT TO TAKE OFF, WITHOUT RELEASING THE CLUTCH, I CANNOT GET THE CAR INTO 6TH 5TH, 2ND AND REVERSE. 1ST,3RD,4TH GEARS ARE HARD TO GET IN BUT WILL GO FORCEFULLY. WITH CAR OFF I CANNOT GO IN MANY OF THE GEARS EITHER. WHEN THIS LAST PART HAPPEND I WAS DRIVING AND WENT TO GO INTO 3RD AND IT WOULDN'T GO IN SO I DECIDED TO TRY 4TH AND IT HAD THE SAME PROBLEM AS BEFORE, CAR SEEM TO SHAKE WHILE DRIVING ALSO

DRIVERS SIDE DOOR OPENS RANDOMLY WHILE DRIVING ON FREEWAY.

I WAS INJURED IN AN ACCIDENT ON 8/22/20 WHILE DRIVING MY 2018 MUSTANG GT. THE SIDE AIR BAGS DID NOT DEPLOY...EVEN THE INSURANCE ADJUSTER AND COLLISION SHOP ARE WONDERING WHY. MY CAR WAS TOTALED...I DO NOT BELIEVE THE AIRBAG SYSTEM WORKED AS INTENDED. I WAS HIT ON THE DRIVER SIDE WHILE TRAVELING APPROX 30MPH, THE DRIVER THAT HIT ME STATED TO POLICE THAT HE WAS GOING 45MPH.

DIGITAL INSTRUMENT CLUSTER FAILS TO ILLUMINATE. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED.

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT AT START-UP THE INSTRUMENT PANEL WAS INOPERABLE. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD LOCATED AT 3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V814000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 39,000.*DT CONSUMER CANNOT SEE SPEED, ALERTS, AND LIGHTS.*JB

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNABLE TO MANUALLY SHIFT INTO THIRD OR FOURTH GEAR ON A MANUAL TRANSMISSION. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD LOCATED AT 6015 PRESTON HWY, LOUISVILLE, KY 40219, WHERE THE VEHICLE WAS KEPT FOR 31 DAYS FOR REPAIRS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RETURNED, THE FAILURE RECURRED AND WAS MUCH WORSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO ADDITIONAL ASSISTANCE THAT COULD BE PROVIDED; STATING THAT THE REPAIRS WERE PERFORMED PER THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

PASSENGER DOOR COMES OPEN AS THE VEHICLE IS IN MOTION. *TR

PASSENGER DOOR OPENS WHEN GOING OVER RAILROAD TRACKS. I WAS TRAVELING AT ONLY A FEW MILES AND I GUESS THE TRACKS CLICKED IT OPEN SOME HOW. SO NOW IT SEEMS THAT THE DOOR NOT ONLY OPENS WHILE DRIVING AT ANY SPEED BUT ALSO IF THE CAR HITS A BUMP OR SOMETHING ON THE ROADWAY EVEN AT LOW SPEEDS.. I WAS TRAVELING ON A COUNTY ROAD. *TR

VEHICLE EXPERIENCES RANDOM NON REPEATABLE PERIODS OF HARD SHIFTING, REFUSAL TO GO INTO GEAR, GRINDING GEARS, JERKINESS AND WHAT FEELS OCCASIONALLY LIKE TRANSMISSION SLIPS. WHEN IT OCCURS IT MOSTLY HAPPENS UNDER HEAVY ACCELERATION SUCH AS TRYING TO GET UP TO SPEED ON AN ON RAMP OR TRYING TO GET TO HIGHWAY SPEEDS BUT NOT ALWAYS. RECENTLY WHILE TRAVELING IN A 45MPH ZONE I ATTEMPTED TO SHIFT INTO 3RD GEAR. CLUTCH WAS FULLY DEPRESSED AND NOTICEABLE GEAR GRINDING HAPPENED AND AN IMMEDIATE SECOND ATTEMPT RESULTED IN SAME RESULT. HAD TO SHIFT TO 4TH CAUSING VEHICLE TO BE IN UNACCEPTABLE GEAR RANGE FOR CURRENT SPEED. SERVICE APPOINTMENT AT DEALERSHIP MADE JUNE 10TH 2020. ISSUE HAS HAPPENED SEVERAL TIMES PREVIOUSLY BUT SEEMS TO BE GETTING WORSE. LAST KNOWN INCIDENT HAPPENED JUNE 11 2020 AT APPROXIMATELY 3:30 PM EST ONE DAY AFTER MAKING APPOINTMENT WITH DEALERSHIP. *TR

THIS IS A CONVERTIBLE AND WHEN THE BACK WINDOWS ARE PUT DOWN THEY WILL NOT GO BACK UP PROPERLY. THEREFORE RAIN GETS IN AND RUINS THE CARPETS AND INTERIOR. CAUSING MOLD AND IT TO RUST OUT. EVEN BY HAND ADJUSTMENT THEY CAN NOT BE PROPERLY SEATED BACK.. AND THIS IS EVERYTIME THE TOP IS PUT DOWN. *TR

PASSENGER DOOR COMES OPEN WHILE DRIVING. IT HAS DONE IT ON HIGHWAY AND ON REGULAR STREETS . IT HAS DONE IT WHILE DRIVING 70 MILES AN HOUR AND AT 30 MILES AN HOUR. IT DOES IT EVEN WHEN IT IS IN THE LOCKED POSITION. *TR

DRIVING DOWN THE ROAD AND THE PASSENGER DOOR BECOMES AJAR BY ITSELF. HAS HAPPENED SEVERAL TIMES. HAS HAPPENED ON A HIGHWAY, WHILE TURNING AND WHILE GOING DOWN A CITY STREET. HAPPENED JUST NOW ON WAY TO HOUSE. *TR

MY SYNC 3 SYSTEM STOPPED WORKING, MY ENTIRE SCREEN WENT BLACK BACK IN JANUARY AND IT HASNT TURNED ON SINCE AND THAT INCLUDES MY BACKUP CAMERA. *TR

PAINT FADING AROUND THE EDGES OF PANELS ON THE METALLIC BLACK COATING. HAVE MULTIPLE SPOTS WHERE THE PAINT IS FADING OUT TO WHITE

WHILE DRIVING MY MUSTANG ON THE INTERSTATE, THE POWER STEERING FAILED MAKING THE CAR EXTREMELY UNSTABLE. IT TOOK TREMENDOUS EFFORT TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD.

SO AT COLD START WHEN DRIVING WITHING 1800-2600 I GET THIS RATTLE PISTON SLAP ON THE BOTTOM OF THE ENGINE. I CHECKED FLUIDS NOT LOW ON ENGINE OIL. ONCE ENGINE GETS HOT ITLL STOP. HOWEVER IT DOES INCREASE IF I ACCELERATE. IT'S BEEN HAPPENING NEXT DAY I GOT MY CAR I REALIZED IT.

I BOUGHT MY FORD MUSTANG ON JUNE 2018. WHEN THE MILES HIT 30,000, THE ENGINE SHAKES EVERY TIME MY VEHICLE STARTS, AND MY WHOLE CAR SHAKES NOTICEABLY WHEN IDLING. THE EXHAUST GAS FLOW FROM THE CAR HAS OBVIOUS INTERMITTENT, MEANWHILE, THE EXHAUST PIPE SHAKES A LOT, AND YOU CAN CLEARLY HEAR THE "BURST" SOUND OR THUMP. IN ADDITION, MY WHOLE CAR HAS OBVIOUS JITTERS AT LOW SPEEDS OF MORE THAN 2,000, AND THE ACCELERATION IS WEAK. WHEN THE SPEED IS HIGH YOU CAN FEEL A LITTLE LESS JITTERY. IT IS NOT JITTERY UNDER NORMAL OPERATING CONDITIONS OF THE ENGINE. WHEN MY AUTO IS ON D OR R, IT DOESN'T MOVE AFTER I RELEASE THE BRAKE. PLUS, THE VARIABLE BOX OCCASIONALLY MAKES A STRANGE NOISE AND VEHICLE COOLANT DOES NOT WORKING PROPERLY. WHAT SCARES ME THE MOST IS THAT ONE TIME I WAS DRIVING ON L-595 HIGH WAY, MY VEHICLE SHUT DOWN AUTOMATICALLY, I TRIED TO RESTART IT BUT FAILED, I WAS PANIC, I HAD TO WAIT FOR MORE THAN 10 MINUTES ON THE HIGH SPEED ROAD TO TRY TO RESTART THE CAR AGAIN. LUCKILY I PULLED MY CAR IN THE EMERGENCY LANE, I CAN'T IMAGE IF IT WASN'T. AFTER ALL THOSE, I WENT TO MY DEALER AT PLANTATION FL, THEY CAN FIX FOR ME SINCE MY CAR IS STILL UNDER COVERAGE BUT I DON'T WANT GET IT REPAIRED. I DEEPLY DOUBT WHETHER THE REPAIR WOULD COMPLETELY FIX THOSE ISSUES. PLEASE HELP AND ADVICE IF I CAN GET MY CAR RECALLED? I WAS LOOKING FOR A CAR THAT I ALWAYS WANTED BUT NOT HANGING BY A THREAD.

WHILE DRIVING THE 12" LED INSTRUMENT PANEL HAS GONE DARK FOR SEVERAL SECONDS. THIS PANELS SHOWS SPEED, TACH, FUEL GAUGE, TEMP, OIL PRESSURE, I FOUND A RECALL FOR SIMILAR ISSUE ON THE 2019 MUSTANG AND OTHER FORD AUTOS. THIS MAY BE JUST SHOWING UP ON THE 2018 MUSTANG.

INTERMITTENTLY, THE CLUTCH PEDAL WILL BE STUCK TO THE FLOOR AFTER PRESSING IT TO SWITCH GEARS. IT HAPPENED TO ME WHEN I WAS GOING FROM NEUTRAL TO 1ST GEAR AND FROM 1ST GEAR TO SECOND GEAR WHICH IS A HUGE SAFETY CONCERN AS THE CAR STALLED AND I ALMOST HIT SOMEONE AND SOMEONE ALMOST HIT ME. IT HAS ONLY HAPPENED TO ME 2 TIMES IN THE LAST MONTH BECAUSE I FOUND THE SOURCE OF THE PROBLEM. THE CLUTCH RETURN LINE IS AT FAULT BECAUSE IT SEEMS TO BE VERY SHORT. BECAUSE OF IT BEING SHORT, IT HAS A LOT OF TENSION ON IT. BECAUSE OF THE CAR HAVING A FLAT PLANE CRANK, I BELIEVE THE EXCESSIVE VIBRATIONS THAT THE ENGINE CREATES MIGHT MAKE THIS LINE BACK OFF OVER TIME. MY CAR ONLY HAD 5,000 MILES WHEN THIS HAPPENED AND IT WAS VERY FRIGHTENING. THE LINE IS AN INTERFERENCE FIT ON THE FLUID RESERVOIR AND ITS CAUSE THE LINE TO SLOWLY LEAK EVERY TIME YOU TOUCH THE LINE BECAUSE THE SEAL ISN'T GOOD ENOUGH. TO TEMPERATELY REMEDY THIS ISSUE, I HAVE JUST BEEN PUSHING THE LINE BACK ON. THIS ISN'T A GOOD FIX AND FORD NEEDS TO RECALL THESE CARS BECAUSE IT CAN CAUSE A BAD ACCIDENT ESPECIALLY AT SPEED. THE PICTURE ATTACHED IS A PICTURE OF THE LINE THAT IS IN QUESTION. IN THE PICTURE, THE LINE WAS FITTED CORRECTLY ON THE FLUID RESERVOIR. THIS IS JUST TO SHOW THE FAULTY LINE IN QUESTION. I HOPE FORD CAN RECALL THESE CARS ASAP BECAUSE I'M SCARED TO DRIVE IT REALLY.

AT ACCELERATION THE CAR WON'T SHIFT WHEN NEEDED THEN IT'LL AUTOMATICALLY DOWN SHIFT AND STOP ACCELERATING. THE RPM GAGE NEEDLE BOUNCES UP & DOWN WITH & WITH ACCELERATION IMAGED SPEED STILL DECREASES THEN SOMETHING CATCHES AND IT'LL START ACCELERATING & RPM GOING TO HIGH THEN STARTS ALL OVER BEFORE FINALLY WORKING RIGHT.

THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.

THE TRANSMISSION GETS STUCK IN GEAR WHEN YOU ACCELERATE HARD, YOU CAN'T TAKE THE CAR OUT OF GEAR AND THE CLUTCH DOES NOT WORK. THE ENGINE CONTINUALLY REVS/SPEEDS UP WHEN NO ONE IS TOUCHING THE ACCELERATOR. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED RIGHT AWAY. THIS WAS DRIVING IN SPORT MODE, THIS HAS NO HAPPENED IN NORMAL MODE.

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS SEIZED FOR APPROXIMATELY THIRTY SECONDS WITHOUT WARNING. PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (844) 234-1769) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT CALLED THREE DEALERS: LANDMARK FORD (LOCATED AT 12000 SW 66TH AVENUE, TIGARD, OR 97223, 503-639-1131), DICK'S MACKENZIE FORD (LOCATED AT 4151 SE TUALATIN VALLEY HWY, HILLSBORO, OR 97123, 844-424-8102), AND SKYLINE FORD (LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, 503-581-2411). NONE OF THE DEALERS COULD DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS24128956. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

I HAVE THE EXACT PROBLEM AS NHTSA CASE NUMBER 11187080. I BOUGHT IT NEW. NOW HAS ABOUT 11000. HAVE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND BOTH HAVE SAID THAT THEY CANNOT FIND ANYTHING WRONG AND IT OPERATES AS IT SHOULD. I PLAN TO TAKEN IT BACK IN AGAIN AND SHOW THEM THE OTHER NHTSA COMPLAINTS.

TRANSMITION SLIPS OUT OR GEAR OR WILL NOT ENGAGE WHEN SHIFTING FROM A PARKED LOCATION FROM REVERSE TO DRIVE . A LOUD CLUNCK OR GRIND OF GESRS IS HEARD . THE CAR WAS BOUGHT BRAND NEW. ISSUES APPEARED FROM DAY ONE. THE SHIFTING PROBLEMM BECAME MORE FREQUENT. AT 2700 MILES TOOK TO DEALERSHIP AND NO ISSUES FOUND. NOW AT 3000 MILES AND RETURNED TO DEALSHIP, WAITING FOR RESULTS.

AT 60MPH ON THE FREEWAY, MY 2018 MUSTANG GT WITH 2,000 MILES ON IT BLEW THE ENGINE. MASSIVE AMOUNTS OF SMOKE WERE POURING OUT THE EXHAUST PIPES AND FROM UNDER THE HOOD AND THE VEHICLE WAS VIOLENTLY SHAKING AND SOUNDER LIKE A TIN CAN FULL OF NUTS AND BOLTS. GOT THE CAR TO THE SHOULDER BUT MY WIFE AND I WERE SCARED TO DEATH AS CARS WERE WHIZZING BY JUST INCHES AWAY. ACCORDING TO ONLINE CHAT ROOMS A NUMBER OF THESE ENGINES ARE EXPERIENCING SIMILAR FAILURES. A BAD BATCH WAS PRODUCED AND FORD SHOULD HAVE RECALLED THEM. I ASKED FORD TO REPLACE THE CAR WITH A FACTORY INTACT VEHICLE AND THEY DENIED THE REQUEST. THEY SAY ALL THAT IS REQUIRED OF THEM IS TO FIX THE ISSUE. I BOUGHT THE CAR AS A COLLECTORS ITEM AND THIS TAKES AWAY ALL VALUE AS A COLLECTORS CAR. I OFFERED TO SPLIT THE COST OF GETTING A NEW ONE AND THEY SAID NO. I HAVE SUFFERED MONETARY DAMAGE ON THE VALUE. IT'S A DANGEROUS SITUATION HAVING THESE ENGINES BLOW UP. I FEEL FORTUNATE TO HAVE MADE IT THROUGH THE ORDEAL ON THE FREEWAY AND ITS AFTERMATH. THE BACK WHEELS COULD EASILY HAVE LOCKED UP AND THAT WOULD HAVE BEEN CATASTROPHIC. *JS

I HAVE THE EXACT SAME PROBLEM AS NHTSA CASE NUMBER 11192330

WHEN THE ENGINE IS COLD AND WHEN WARM AND RUNNING UNDER 2000 RPM THE ENGINE MAKES A INCONSISTENT TICKING NOISE WHICH CAN BE HEARD WHILE DRIVING AND AT IDLE. THIS ONLY STARTED AFTER THE FIRST OIL CHANGE WHICH WAS PERFORMED WITH THE RECOMMENDED OIL.

PURCHASED A 2018 FORD MUSTANG SPORT EDITION AND TWICE NOW ONCE AT ABOUT 15,000 MILES AND AGAIN AT 20,000 MILES, I LOSE HALF MY POWER AND THE ORANGE WRENCH LIGHT COMES ON. FORD HAS HAD MY CAR FOR 4 DAYS AND DOES NOT KNOW THE CAUSE OF THE PROBLEM.

ENGINE SHUTS DOWN REPEATEDLY AND SHUTS OFF COMPLETELY, CAUSING A SIGNIFICANT SAFETY ISSUE. COMMENTS FOUND ON INTERNET INDICATE THIS IS A KNOWN PROBLEM FOR MANY PRODUCTION YEARS. SURPRISINGLY, NO RECALLS FROM FORD OR ACTION TAKEN BY NHTSA.

CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.

I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.

WHEN PUTTING MY CAR INTO PARK AND DRIVE IT DOESNT WANT TO SWITCH, IT TAKES A WHILE FOR IT TO GET INTO DRIVE. I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE WHEN I PUT MY CAR INTO DRIVE, I PRESSED THE GAS LIGHTLY AND THE CAR DIDNT MOVE. UNTIL ABOUT 6 SECONDS THEN FLEW FORWARD. ALSO WHEN GETTING AROUND THE 10 MPH SPEED LIMIT, THE CAR JERKS AS IF THE TRANSMISSION ISNT PROPERLY CHANGING GEARS. I ONLY HAVE 10,000 MILES I BOUGHT THE CAR IN OCTOBER 2018 AND FIRST OWNER.

WHEN GETTING UP TO SPEED ON AN ON RAMP OR PASSING ON A TWO LA E ROAD, WHEN SHIFTING INTO THIRD GEAR, THE TRANSMISSION WILL NOT GO INTO GEAR. I'VE HAD THIS HAPPEN TWICE, ONCE MY DAUGHTER WAS WITH ME ON A TWO LANE ROAD, GOING FROM SECOND TO THIRD WHILE PASSING, THE CAR WILL NOT ALLOW IT. PEOPLE HAVE NOTED THIS MANY PLACES WHILE RUNNING OUT SECOND GEAR AND SHIFTING INTO THIRD IN MULTI SITUATIONS. THIS IS A HAZARD AND IT IS KNOWN DUE TO THE SHIFTER NOT BEING DIRECT AND USING A REMOTE LINKAGE. AN AFTERMARKET BRACKET AND SHIFTER WILL FIX THIS ISSUE, HOWEVER THIS VEHICLE SHOULD OPERATE SAFELY WITHOUT PURCHASING AFTERMARKET EQUIPMENT. SIMPLE LOOK UP MISSED SHIFTS WITH MT-82 MUSTANG TRANSMISSION. YOU WILL SEE MANY WITH THE SAME ISSUE AND AFTERMARKET PARTS TO FIX THIS SAFETY HAZARD.

I HAVE THE 2018 MUSTANG ECOBOOST WITH THE 10 SPEED AUTO TRANSMISSION. WHEN CHANGING GEARS TO REVERSE OR DRIVE THE CAR SLAMS INTO GEAR AND JUMPS HARD A CO-WORKER HAS THE SAME MAKE AND IS HAVING THE SAME PROBLEMS PLEASE LOOK INTO THIS

AT CERTAIN RPM RANGES THE PISTON CAN BE HEARD SLAPPING THE CYLINDER WALLS, CYLINDER WALL SCORING IS PRESENT AND MAY CAUSE PREMATURE FAILURE OF ENGINE. IT CAN BECOME WORSE DOWN THE ROAD AND CREATE MISFIRES, FROM NO COMPRESSION, ALSO CAN MAKE FOR A VERY LOUD ENGINE KNOCKING NOISE. I HAVE DRIVEN A FEW OF THEM AND THEY ALL HAVE THE SOUND. FORD BUILT THE ENGINES WITH TOO MUCH CLEARANCE BETWEEN PISTONS AND CYLINDER WALLS. ALSO THERE IS A TICKING NOISE AT IDLE THAT FORD CLAIMS IS NORMAL BUT PEOPLE ARE HAVING DAMAGES TO THERE VEHICLES FROM THIS. ATTACHED IS CYLINDER WALL SCORING PHOTOS

PISTON SLAP NOISE FROM ENGINE. TICKING AND THUDDING NOISE FROM IDLE TO 2500 RPMS. CAN HEAR DIESEL TYPE SOUND INSIDE THE CAR WHEN AT IDLE. CHECK ENGINE LIGHT WITH CODE P0300 FOR ENGINE MISFIRE. CAR IS 1 YEAR OLD AND HAS OIL CONSUMPTION ISSUES. DEALER IS OF NO HELP SAYING ALL THESE ARE NORMAL. MY CAR SHUT OFF WHILE CRUISING DOWN THE HIGHWAY AND I LOST CONTROL OF BRAKES AND STEERING AS THEY WERE EXTREMELY HARD TO MODULATE. FORD AND DEALER ARE OF NO HELP IN RESOLVING THESE ISSUES AND I WORRY FOR MY AND MY FAMILY'S SAFETY DRIVING THIS CAR.

MY CHECK ENGINE LIGHT CAME ON WHILE ON CRUISE CONTROL ON THE INTERSTATE GOING 80MPH ON A 75 AND A FEW SECONDS AFTER THE CHECK ENGINE LIGHT CAME ON , THE CAR SHUT OFF AND LOCKED UP AND CAUSED ME TO LOSE CONTROL. CAR WAS TAKEN TO A DEALERSHIP , AND THE ENTIRE BOTTOM END WAS TORN APART AND A FEW ENGINE COMPONENTS WERE REPLACED. AFTER RECEIVING THE VEHICLE BACK FROM THE DEALERSHIP THE VEHICLE CONTINUES TO HAVE ELECTRICAL AND ENGINE PROBLEMS. THE CAR WILL AT RANDOM TIMES SHUT OFF WHILE DRIVING , MAIN TIMES IS THE FREEWAY. SECOND ISSUE IS THE CAR HAS LOUD KNOCKING TO THE ENGINE , SOUNDS LIKE A LIFTED KNOCK , THE CAR WAS TAKEN TO A DEALERSHIP, AND MY CAR WAS NEXT TO A SAME YEAR MUSTANG TO COMPARE SOUND AND MINE WAS DEFINITELY KNOCKING COMPARED TO THE OTHER MUSTANG. THIRD ISSUE IS THERE IS A CONSTANT SQUEALING SOUND LIKE A LOSE BELT COMING FROM THE BACK SIDE OF THE ENGINE (THIS RECENTLY STARTED) AND THE FOURTH ISSUE IS WHEN I'M COMING DOWN TO A STOP OR SLOWING DOWN EVEN WITHOUT TOUCHING THE BREAKS THERE IS A METAL CLINGING SOUND THAT DOESN'T STOP UNTIL THE CAR COMES TO A COMPLETE STOP. THE CAR ONLY HAS 17K MILES AND IS NEVER ABUSED , AND HAS ALWAYS BEEN PROPERLY MAINTAINED.

PURCHASED A BRAND NEW 2018 FORD MUSTANG ECOBOOST PREMIUM 10-SPEED WITH PERFORMANCE PACKAGE JULY 21, 2018 WITH 9 MILES. TOOK CAR TO THE DEALERSHIP NOVEMBER 2018 AT 2,600 MILES WITH A POPPING FEELING AND SOUND AS WELL AS AN UNSAFE LOOSE FEELING IN THE REAR END. THIS HAPPENED ANY TIME DRIVING OVER UNEVEN SURFACES, TURNING CURVES AND ACCELERATING. THEY REPLACED THE SHOCK ABSORBER AFTER THE CAR WAS IN THE SHOP 11 DAYS. IN JANUARY 2019 I TOOK THE CAR BACK TO THE DEALERSHIP WITH 3,893 MILES. THE CAR WAS STILL MAKING A GRINDING, POPPING SOUND IN THE REAR END AS WELL AS THE FRONT END. THE CAR ALSO STILL FELT LOOSE AS IF WAS GOING TO LOCK UP WHILE DRIVING. THE POPPING, GRINDING HAPPENED WHEN PULLING OUT OF A DRIVEWAY OR PARKING SPACE AS WELL AS SHARP TURNING OF THE WHEELS. THE LOOSE FEELING WAS GOING AROUND CURVES, LEFT OR RIGHT TURNING FROM A STOP LIGHT AS WELL AS ACCELERATING FROM A STOP. THE CAR ALSO FELT AS THOUGH IT WAS NOT SHIFTING PROPERLY. THE DEALERSHIP REPLACED THE FLUID IN THE REAR END AND AFTER 8 DAYS THEY SAID THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. IT HAS SINCE BEEN 8 MORE DAYS IN THE SHOP WITH NO WORD. I FEEL THIS CAR IS UNSAFE AS IT IS SUCH A NEW CAR, HAS BEEN BABIED FROM THE FIRST DAY PURCHASED. THE FACT THAT IT HAS BEEN IN THE SHOP TWICE ALMOST 30 DAYS OF ITS LIFE, UNDER 4,000 MILES AND HAVING THE REAR DIFFERENTIAL REPLACED SHOWS THERE IS SOMETHING SERIOUSLY WRONG WITH THIS CAR. ALL THIS BEING REPORTED TO CARFAX HAS DRASTICALLY REDUCED THE VALUE OF MY CAR SINCE IT DOES NOT REPORT IT AS FACTORY DEFECT BUT RATHER POSSIBLE ABUSE. I DO NOT KNOW IF THIS IS JUST MY CAR OR A SAFETY ISSUE FROM THE FACTORY. I ASKED THE SERVICE MANAGER IF IT WAS POSSIBLE FOR THE CAR TO LOCK UP ON THE HIGHWAY AND HE CONFIRMED IT WAS DEFINITELY A POSSIBILITY. AT THIS POINT I AM AFRAID TO DRIVE THIS CAR NOT KNOWING WHAT ELSE COULD GO WRONG WITH IT.

ENGINE HAS A LOUD TICKING SOUND. SOUND LIKE A SLOW TYPEWRITER. I HAVE A A VIDEO WITH THE NOISE.

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL CLICKING NOISE. THE DEALER (FIVE STAR FORD, 6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) AND THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,500.

HOURS FROM HOME AND POWER STEERING FAILED. DEALER SAID THE STEERING ASSIST SYSTEM IS GONE 16523 MILES ON THE CAR. HAD TO LEAVE THE CAR THERE AND WAS GIVEN A RENTAL. NO ESTIMATED TIME OF REPAIR, PART IS ON NATIONAL BACK ORDER. NO WARNINGS STEERING JUST FAILED SUDDENLY.VEHICLE WAS IN MOTION WHEN IT QUIT. OUR DEALER WHERE WE LIVED SEARCHED AND FOUND 1 PART AVAILABLE IN THE COUNTRY. HAVE TO PICK UP MY CAR. NO LONGER FEEL SAFE OR CONFIDENT IN DRIVING THE CAR BECAUSE WHEN IS IT GOING TO HAPPEN AGAIN.

ENGINE STALLS WHILE DRIVING (3) INCIDENTS: ENGINE STALLS, BATTERY INDICATOR/THEN DASH BOARD MESSAGE; 'PUT IN NEUTRAL TO START ENGINE.' SO FAR HAS ALWAYS RE-STARTED WHILE DRIVING AT HIGHWAY SPEEDS: 1.JUNE 25, ESTIMATED MILES: 800, I-77 ON-RAMP EXIT 19, 55 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (NO SERVICE APPOINTMENT SCHEDULED) 2.JULY 11, ESTIMATED MILES: 1200, SOUTH TRYON APPROACHING CANTON, STRAIGHT, STEADY 45 MPH, 5 MINUTES AFTER STARTUP (SERVICE SCHEDULED) 3.AUGUST 8, 1800 MILES: 1-77 ON-RAMP EXIT 19, 50 MPH, DECELERATING AROUND TURN, 10 MINUTES AFTER STARTUP (SERVICE SCHEDULED). SERVICE REPRESENTATIVE: TOWN & COUNTRY FORD, CHARLOTTE, NC 'SERVICE 1: JUNE 18: OUT MILEAGE: 1393 MILES, INSTALLED MISSING BACK SEAT BRACKET. CHECKED FOR STALL FIX: NO CODES/ NO FIX DETERMINED FOR STALLS. NO CODES/NO SERVICE. 'SERVICE 2: AUGUST 13: RE-CHECK STALL ISSUE: TBD. SUGGESTED ON LINE CHECKS/REMEDIES FOR MUSTANG STALLS ISSUES: NO CODES FOUND / NO SERVICE PERFORMED. ISSUE UNRESOLVED. SERVICE REPRESENTATIVE: HUNTERSVILLE FORD, HUNTERSVILLE NC 'SERVICE 3: AUGUST 27: TECH TEST DRIVES, NO ISSUES DETECTED. CHECK CODES/NO CODES/NO SERVICE. DEALERS COULD NOT FIND ERROR CODES OR REPLICATE STALLING THEREFORE NO SERVICE WAS ATTEMPTED.

I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET OUT, HOWEVER MY LEGS WERE BROKEN AND INJURED. MY RIGHT LEG WAS BROKEN AND MY LEFT LEG WAS BADLY INJURED. I WAS WEARING A HIGH BOOT ON THE LEFT FOOT AND NO BOOT ON THE RIGHT FOOT IN ORDER TO BE ABLE TO DRIVE COMFORTABLY. SECONDS AFTER THE POLICE OFFICER REMOVED ME FROM THE CAR, THE CAR EXPLODED. I BELIEVE THAT I WAS SOLD A DEFECTIVE CAR THAT LEAKED POISENOUS GASES WHICH CAUSED ME TO PASS OUT AND CRASH I TO A TREE. HAD IT NOT BEEN FOR THE POLICE OFFICER, I WOULD HAVE DIED TRAPPED IN THE BURNING CAR.

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED IN THE DRIVEWAY, IT ROLLED AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

SIGNIFICANT ENGINE RATTLE BETWEEN 2000-2500 RPM UNDER LIGHT LOAD. RATTLE IS LOUDEST IN THIRD GEAR AT 2200 RPM. SERVICE TECHNICIAN DUPLICATED THE ENGINE RATTLE AND FOUND DAMAGE TO CYLINDERS 5-8 AND SUBMITTED HIS REPORT ALONG WITH PHOTOS TO FORD. THE TECHNICIAN RECOMMENDED FULL ENGINE REPLACEMENT. FORD ONLY APPROVED A NEW SHORT BLOCK.

2018 MUSTANG GT WITH MANUAL TRANSMISSION. ENGINE STALLS WHEN SHIFTING INTO NEUTRAL (MANUAL TRANS) AT HIGHER ENGINE SPEEDS. FOR EXAMPLE, COMING UP TO A RED LIGHT (WAS TRAVELING APPROX 50MPH) OR WHILE EXITING THE FREEWAY (WAS TRAVELING 65MPH AND THEN WAS TURNING AROUND AN OFF-RAMP). HAS OCCURED AT ANY DRIVING SPEED (IF REVVING ENGINE AT FULL STOP, OR WHILE TRAVELING). STALLING DOES NOT OCCUR IF THE TRANSMISSION REMAINS ENGAGED WHILE SLOWING DOWN. IF I SHIFT TO NEUTRAL WHEN THE ENGINE IS NEAR IT'S NORMAL IDLE SPEED (500 RPM AFTER WARM-UP), IT WILL NOT STALL. THE PROBLEM ONLY OCCURS WHEN SHIFTING TO NEUTRAL ABOVE ~2,000 RPM, AND ONLY AFTER THE ENGINE IS WARMED UP. THE PROBLEM WAS PRESENT FROM THE TIME THE VEHICLE WAS BRAND NEW. AT 1500 MILES I RETURNED TO THE DEALER AND WAS ABLE TO SUCCESSFULLY REPRODUCE THE ISSUE TOGETHER WITH THE SERVICE ADVISOR. IN SOME INSTANCES, THE ENGINE SPEED WILL DROP BELOW IDLE SPEED AND THEN WILL RECOVER AND NOT STALL. I MADE A RECORDING OF THE CAN BUS TO TRY TO DIAGNOSE THE ISSUE ON MY OWN, WHICH IS AVAILABLE UPON REQUEST. IT SEEMS THAT THE ENGINE CONTROLLER IS REQUESTING MORE TORQUE FROM THE ENGINE WHEN THE SPEED DROPS, BUT THE THROTTLE WILL NOT RESPOND TO THE REQUEST AND THE ENGINE WILL STALL. NO DTCS OR WARNING LIGHTS WERE GIVEN TO INDICATE THAT THERE WAS AN ISSUE. NO MODIFICATIONS WERE MADE TO THE CAR, AND IS IN COMPLETELY 'STOCK' CONDITION.

THE COLLISION AVOIDANCE SYSTEM HAS BRAKED HARD ON ME THREE (3) TIMES WHEN THERE WASN'T A CAR IN FRONT OF ME. THE FIRST TIME A CAR HAD ALREADY TURNED RIGHT ONTO AN INTERSECTING STREET, THE SECOND TIME A CAR HAD TURNED LEFT INTO A DRIVEWAY AND THE DRIVER WAS ALREADY GETTING OUT TO GET HIS MAIL, AND THE THIRD TIME A CAR HAD STOPPED IN THE LEFT TURN LANE AND I WAS APPROACHING IN THE LANE NEXT TO IT. I'M CONCERNED THAT THIS MAY CAUSE THE CAR BEHIND ME TO REAR END ME SINCE THE CARS WEREN'T NEAR ME AND THERE WAS NO REASON TO BRAKE. ON 3/15/18 I TOOK THE CAR TO THE SERVICE DEPARTMENT OF CROSSROADS FORD IN WAKE FOREST, NC (REF. INVOICE NO. FOCS964640) WHO EXAMINED THE CAR AND DETERMINED "CRUISE CONTROL WORKING AS DESIGNED AT THIS TIME."

2018 MUSTANG GT BRAND NEW LESS THAN 300 MILES. DURING THE COURSE OF DRIVING ONE MORNING THE CAR ENGINE SHUT OFF 7 TIMES WHILE THE CAR WAS BEING DRIVEN. BROUGHT THE CAR BACK TO THE DEALER WHO WAS ABLE TO RECREATE THE CONDITION AND SUBSEQUENTLY DETERMINED THAT THE PROBLEM WAS A DEFECTIVE THROTTLE AND IT NEEDS TO BE REPLACED. WAS TOLD BY THE DEALER THAT FORD HAS A BACKLOG AND WOULD TAKE THREE WEEKS TO GET THE PART AND THE CAR FIXED.