1FA6P8TH3L51328182020 FORD MustangI4 Coupe

Check engine light came on, car lost power on highway. Car continues to have the same issue after repairs have been made. Ford App says engine misfire, after every repair. Ford mechanics fix spark plugs, coils, electrical. None of which has fixed the issue of stalling on the highway which poses risk of me the driver and others driving on the highway. The only light that comes on is engine light.

My husband was notified via the Ford app that there was an issue with his airbag system. He called the dealership and set up an appointment. We brought in the car to German Ford dealership in Beavercreek on 4 May, where they confirmed that the airbag was bad and needed to be replaced. They confirmed it was the airbag on the drivers side knee. The airbag light did come on, but we were under the impression airbags usually last the lifetime of the vehicle. Thankfully the car warranty covered the replacement, and we just had to pay the deductible. However, had my husband been in a crash that airbag would not have deployed, there is also the chance that the airbag could have deployed randomly while he was driving, which would have caused a potentially fatal crash.

My vehicle would suddenly downshifted to first, constantly seek for gears, loss of traction from not finding gears, and transmission died at 120k miles.

IMRC actuator rod broke causing the air/fuel mix to be sporadic. Creating a misfire on random cylinders. Major loss of power and very jerky motions, causing the vehicle to loose control. Luckily it was on an open spacious road. Unfortunately this has been an ongoing problem and there is nobody selling updated parts the electronics will recognize and very difficult to find oe replacement parts, real costly. And may fix the issue for a short period of time. I have a brand new manifold off of a same totaled mustang since Dec 2025 and the same part broke.

My 2020 Ford Mustang Ecoboost has a (P008A) AND (PO18B/PO18C) The fuel pressure fuel system you low and fuel pressure Sensor B is a well documented defects and has a customer satisfaction program 21N10 (or related TSBs). The dealer said there are no recalls under my vin number and vehicle was not repaired. I sent a certified letter to ford March 29, 2026 to Ford Motor Company and I have had no response. 2015 thru 2022 Mustangs have this well known defect. I am not sure why the 2020 mustang has not been issued a recall. It's the same identical part as the other years Mustangs that have been recalled

I had parked my car in a spot at an office building. As I was about to put the vehicle in park it lurched forward going over a standard curb across a sidewalk and then into the brick wall of the building. The air bag did not deploy. The car lurched about ten feet total before hitting the wall.

FAILURE TO NOTIFY/ADDRESS A KNOWN ISSUE DURING THE WARRANTY PERIOD Vehicle has been serviced in accordance with Ford’s recommended maintenance schedule by Joe Cooper Ford of Edmond, Oklahoma, since purchase. At service appointment in September 2025, with 59,968 miles – just prior to the 60k mile powertrain warranty expiration – specifically requested a thorough inspection of any conditions that could potentially be addressed under warranty coverage. During that visit, Joe Cooper Ford documented that the “coolant was low (at minimum mark) and dirty” and recommended a coolant system fluid exchange. This finding occurred in the context of the well-documented coolant intrusion defect affecting 2017–2020 Ford Mustangs and other Ford models. When an authorized dealer observes conditions consistent with a known defect during the warranty period, reasonable warranty administration requires disclosure and further diagnostic evaluation, so the customer has a meaningful opportunity to pursue timely repair. By January 2026, at only 61,640 miles, were informed our engine had failed. No such disclosure or evaluation was provided. As a result, we were deprived of a reasonable opportunity to address the condition under warranty prior to expiration. The subsequent engine failure occurred after the warranty period but was directly preceded by these unresolved indicators. Under these circumstances, denial of warranty consideration is inconsistent with the purpose of the warranty and reasonable consumer expectations.

My backup camera is inverted (mirrored), causing safety concerns.( left is right). I am waiting for the 26C11/NHTSA 26V-123 software patch.

The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeatedly. Some problems were confirmed by service technicians, but the exact cause remains unknown.

THIS IS A SAFETY RISK: TRANSMISSION OIL COOLER LEAKING Oil is leaking hard out of the Transmission oil cooler, that sits underneath the car. This oil is being sprayed onto exhaust system generating oil smoke and potentially a fire hazard, when hot oil hits warm exhaust pipes.

Went to Clay Cooley Ford in Arlington TX off of highway 360 to have rearview camera issues fixed after being sent a recall notice to take it in to be repaired. The vehicle doesn’t show a black screen all of the time but it is at times distorted or black. Upon arriving my husband was told that one they don’t have the camera for the vehicle mind you an appointment was made I didn’t just show up and two because at this present moment the screen wasn’t showing distorted or black screen they were not able to repair the recall we were given a paper to contact a man who works at the dealership the vehicle camera wasn’t thoroughly inspected, just asked if it was doing it now when my husband said not right now but it does show a black or distorted screen sometimes he was sent on his way and told the repair couldn’t be done. I have reached out to Ford customer service to get their help with getting this recall resolved because I do transport a child in this car daily to and from school.

The contact owns a 2020 Ford Mustang. The contact stated that while reversing, the vehicle became inoperable. The message “Camera Unavailable - Contact Dealer” was displayed. Prior to the message being displayed, the camera image was distorted. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the dealer for inspection. The camera was replaced; however, additional diagnostic testing was required. The vehicle was not repaired. The manufacturer was contacted, and a case was opened; however, no assistance was provided. The failure mileage was approximately 90,000.

January 22, 2025 Ford Case #CHX-XXX-XXX RE: Approval Code: XXX This vehicle was bought on June 26, 2020 with a 3 year 36,000 mile bumper to bumper warranty along with a 5 year 60,000 mile power train warranty. It has been regularly serviced by Ford dealership as documented on Ford's records. The following dates are documented FORD service and complaints of hard shifts by customer yet no work was done. July 21, 2022, 10,239 miles on vehicle. Under the bumper to bumper warranty. February 28, 2023, 14067 miles on vehicle. Under the bumper to bumper warranty. March 10, 2025. 26,088 miles on vehicle. Under the power train warranty. January 13, 2026. 30,000 miles on vehicle. 5.4 months, 60,000 miles for power train.* *On January 9th brought in to Spring Hill Ford, for same issue, but no transmission tech available for 4 months as stated by service. Brought to Flammer Ford in Tarpon springs for transmission issue on Jan 13, 2026. Dealership states: Transmission is bad and needs necessary rebuild. **Previous Technical bulletins have been sent out by Ford prior to customer complaints date of shifting concerns in 2022. The latest, most in-depth bulletin is dated May 26, 2023 on this very issue. Ford first denied to to "outt of warrenty. 2nd offered to cover an approximate 70% of repair. Final offer to cover 75% of repair. This is not acceptable by customer. Reasoning: with multiple complaints of issue to Ford dealership service, over multiple time periods, all withing the warranty period, customer request Ford to honor the warranty coverage. This was denied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The reverse camera is currently on recall. My vehicle has been experiencing intermittent camera issues as the recall describes. Ford's recall resolution states that the issue has to be replicated while with a technician to be fixed. While my vehicle was with the dealership for it's recall inspection the issue was not able to be duplicated regardless of the multiple occurrences over several months. We feel this does not adequately take care of the recalled problem and continues to present a safety concern until it is corrected. The earliest occurrence of this issue was documented on August 29, 2025 and has continued to occur since that date.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Rear camera recall timely manner complaint 25SA9/25v695

The contact owns a 2020 Ford Mustang. The contact stated that while driving approximately 35 MPH in inclement weather, the instrument panel went black for approximately 5 seconds and then started operating as designed. The contact stated that the failure reoccurred on several occasions. The contact stated that on one occasion, while driving through a tunnel, the instrument panel went black and then returned to functionality. The vehicle was taken to an independent mechanic; however, the failure was not duplicated, and no fault codes were retrieved. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I had the coolant gasket problem that resulted in having to get the engine replaced. It was a 202 mustang ecoboost premium.

Description of the issue: The transmission has a recurring problem with shifting. When placing the vehicle into Reverse, it engages with a harsh and sudden jerk. When shifting from Reverse to Drive, there is a noticeable delay in engagement before the vehicle responds. These problems occur under normal operating conditions and are repeatable. Safety risk: This creates a significant safety hazard. The harsh jerking when shifting into Reverse can cause unintended movement, risking collisions or injury. The delayed engagement when shifting into Drive leaves the driver vulnerable in traffic situations (such as backing out of parking spaces or entering traffic), increasing the chance of an accident. Inspection/confirmation: The issue has been reproduced and confirmed by the dealership. However, it has not been permanently resolved. Ford has issued a Technical Service Bulletin (TSB) addressing this known transmission problem through a software update. Manufacturer/dealer involvement: When the vehicle was already connected to Ford’s diagnostic system for a Body Control Module recall, the dealer refused to apply the available TSB update for the transmission without charging an additional $280 “diagnostic” fee. This was despite the fact that Ford has officially acknowledged the issue and issued a TSB to address it. No permanent fix has been provided. Availability for inspection: The vehicle and transmission are available for inspection upon request.

My backup camera on my 2020 mustang ecoboost goes blank when backing up at times and shows distorted images when it does work.

The rearview camera display threw up a blue screen then proceeded to throw up a back screen and told me “Camera is unavailable. Please contact dealership.” From my knowledge, there is a current recall out for this particular issue. I was attempting to back into a parking spot when this happened and I was surrounded by vehicles when this happened. There were no warnings on the vehicle dash or in the app. I would like this fixed as soon as possible.

1. 2020 Mustang Ecoboost is equipped from factory with redesigned block to minimize/eliminate coolant intrusion and or head gasket failure. I still had the dreaded "ecoboom" issue with coolant intrusion on two cylinders as a result of a broken head gasket and poor engine block design. Regular maintenance was perfomed and use primarily Top Tier 93 octane fuel. 5K mile interval 5W-50 oil changes according to manual using Ford spec oil full synthetic. Cold Start Misfires and excessive engine shaking are still occurring despite short block replacement by Ford and they won't diagnose properly. 2. Electrical/Audio. Issue with crackling audio, audio skipping and both iPhones and Androids having disconnection issues. Factory reset the Sync module twice, attempted reset by unplugging car battery and also checked alternator. Replaced car battery with fresh battery and issue persists. 3. Powertrain: The 10R80 Auto Transmission is extremely jarring and does not shift smoothly. Hesitates throughout gears, sluggish gears changes. Gives whiplash effect even after a filter and oil change for the transmission with OEM fluid and filter. Premature Transmission gasket housing failure as well causing ATF to leak onto ground.

Two issues actually 1. Back up camera gives the blue screen. Says unavailable and contact dealer. I have not yet as this just started. I am seeing a bunch of complaints on this though. 2. When I roll all the windows down then roll them up, the back triangle windows don't go up all the way. I have to get out of the car and pull them up all the way. Dealer said I just need to lube the edge and the groove they sit in. Which was tried. Didn't work. Could be a safety issue if I have to pull over and get out of the car to pull the windows up.

On [XXX], I was involved in a front-left collision while driving my 2020 Ford Mustang GT (VIN: [XXX] ) with my [XXX] daughter in the front passenger seat. She weighs approximately [XXX] and was properly seated with her seatbelt fastened. The only airbag that deployed was the driver’s knee airbag. The front passenger airbag did not deploy at all. After the accident, the FordPass system reported multiple “Restraints Indicator Lamp Warning” alerts, all timestamped the day of the crash, stating: “Your Air Bag Warning is on due to an issue with the front passenger air bag system. The front passenger airbag may not work properly.” This alert was not visible on the dashboard prior to the crash and was only discovered after checking the app. This failure of the airbag system placed my daughter at serious risk. A properly seated child passenger of sufficient weight should have been protected. The vehicle had approximately 19,177 miles at the time of the accident and had no prior airbag-related service or known damage. The crash occurred at normal road speed during a left turn when another vehicle impacted my front driver-side area. My vehicle is currently with the insurance company and available for full diagnostic inspection by NHTSA or the manufacturer. The passenger-side OCS and SRS systems should be investigated for sensor failure, deployment failure, or manufacturer defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Two months ago, I brought my 2020 Mustang to the dealership at Surprise Ford in Arizona due to issues with the backup camera. At that time, the vehicle was diagnosed with a failed backup camera, as the screen would consistently go black when the car was shifted into reverse. This posed a clear safety concern. Since then, Ford has released multiple recalls related to backup camera malfunctions in Mustangs from model years 2021 to 2025. The symptoms outlined in these recalls—such as a blank or frozen rearview image—are identical to what I previously reported and experienced with my 2020 Mustang. Given that this is a major safety issue impacting visibility while reversing, and the fact that my vehicle exhibited the same failure pattern prior to the official recall announcement, I am requesting that this issue be reconsidered under the scope of the current recall campaign.

The backup camera stopped working and I notice that there is a big recall on millions of vehicles for the same problem that my vehicle is having. I would also like my backup camera fixed. It just stopped displaying the image and it’s a safety hazard.

Back up camera is showing the objects behind me on the opposite side that they are on.

Rear view camera occasionally does not display and display reads something like "rear view camera disabled - contact dealer".

The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(R), the back over prevention screen was blank. The vehicle was taken to a dealer where it was diagnosed and determined that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,900.

Coolant intrusion into cylinder/cylinders Problem confirmed by a dealer Check engine light, cylinder 1 missfire is when I noticed an issue

The contact owns a 2020 Ford Mustang. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the message "Contact your Dealer" was displayed on the screen. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was inspected, and the contact was informed that there was no failure found and provided the contact with the cost for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.

2020 and above Mustang Ecoboost 2.3L engines are supposed to have the revised engine block design to mitigate coolant intrusion into cylinders and head gasket leak issues. My 2020 model year Mustang Ecoboost with the updated block, is suffering from coolant intrusion into cylinder #1. Confirmed by independent ASE certified repair shop as well as Ford dealership. No Codes. Symptoms includes cold start misfires and cold start white smoke from exhaust. MPG was inconsistent as well since the air/fuel ratio is disturbed by coolant intrusion. Car is at roughly 37K miles. IF ISSUE IS NOT REMEDIED, YOUR ENGINE MAY BLOW UP DURING OPERATION WITHOUT WARNING.

My back-up camera is periodically unavailable.

My wife was pulling into her head-in parking space at work and the brakes did not slow the car down. She pressed the brakes hard. The car went over a curb and hit a fire hydrant. The fire hydrant broke off and the car rolled over it. The car went into the street and she steered it to keep it out of traffic and stopped by using the parking brake. There were no warning lights. The airbag(s) did not deploy. There were no personal injuries. The car was inspected by a repair shop and deemed a total loss. A brake line was damaged during the crash. The repair shop personnel did not think the brakes failed prior to the accident because the master cylinder had fluid in it. No other brake inspections have been done.

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the trunk wing spoiler detached and flew off the vehicle. The vehicle was taken to the dealer and the contact was advised that the trunk and the wing spoiler needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times. In addition, the contact stated that during a previous failure, the trunk and the wing spoiler were both replaced. The first two failure occurrence and the trunk and the wing spoiler, were both repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 5,000.

Rear camera is doing the same thing as the other recalls screen glitches when backing up screen turns blue

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, there were several unknown warning lights illuminated. Additionally, the contact noticed smoke inside the vehicle and there was smoke coming from under the hood. The vehicle was towed to the dealer where it was diagnosed with failed pistons and a blown engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,300.

The back up camera periodically has a black screen or a blue screen. The sound of an object getting closer some times works and sometimes doesn't. Also the lines showing where the tires are on the camera do not appear either. Transmission was replaced under warranty for several issues. It's the 10 speed version. However even with the new transmission. It tends to lag on gear 4 mainly.

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the contact noticed an unusual whining sound. No warning lights illuminated. In addition, the contact stated that the steering rack column was unusually loose. The vehicle was towed to the dealer where it was diagnosed with a failed steering rack column. The contact was informed that the steering rack column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The contact referenced an unknown recall repair which had a similar failure description, however the contact's VIN was not associated with the unknown recall repair. The failure mileage was approximately 37,000.

Transmission Issue. Transmission slams into 2nd gear when downshifting from 3rd. Transmission has grinding noise when going from 4th to 5th. Potential safety issue due to potential transmission failure. Yes, problem is reproducible, however, it is awaiting inspection at Mike Patton Ford. No warning lamps. Car has had transmission issues intermittently since 4/2020. This issue started 2 weeks ago.

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On 03.29.25 (Saturday) the car started rough and the check engine light came on. I took it to the mechanic 03.31.25 (Sunday) and they inspected the car and told me that it is either the head gasket or the engine block is cracked because there is coolant intrusion into the cylinders. They asked me to call FORD customer service and ask if there was any way to cover it under warranty as the car only has 64K miles. I was told no, the warranty was 5yrs or 60K whichever came first and the 5 years was October of 2024. They suggested I file a report with the NHTSA. The vehicle right now is at the mechanic as I try to decide what I would like to do with it. If the engine failed when driving, I don't know what would have happened. There were no other symptoms to the problem prior to the failure. In fact, weeks earlier I had it inspected to see if any maintenance was needed and it got a clean bill of health.

The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to operate as needed and was distorted or there was a blank image on the screen. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); and linked the failure to the recall. The vehicle was taken to a dealer and a diagnostic test was performed and the camera failure was confirmed. The dealer notified the contact that the vehicle was previously repaired under the recall. The manufacturer was made aware of the failure and the contact was provided a case number. The manufacturer advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

The contact owns a 2020 Ford Mustang. The contact stated while driving 55-60 MPH, the check engine warning light illuminated. The vehicle was taken to AutoZone, where the contact was informed that there was no coolant in the vehicle. The contact added coolant to the vehicle; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the head gasket had failed, causing coolant intrusion into the engine. The dealer determined that the entire long block and the head gasket needed to be replaced. Additionally, the dealer informed the contact that the long block and the head gasket needed to be aligned correctly. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 53,500.

APIM: Failure at 47,,047' Very well known problem! Ford needs to discount or fully replace these components that keep failing.

The contact owns a 2020 Ford Mustang. The contact stated while driving 25 MPH, the check engine warning light illuminated. The contact stated that the engine overheated while driving. The contact was able to pull over and the vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was coolant in the combustion chamber, engine block, and cylinder head, and the low-pressure fuel pump had failed. The dealer recommended an engine replacement. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the head gasket, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

The contact owns a 2020 Ford Mustang. The contact stated while the vehicle was parked or driving, the front passenger’s side window moved independently. The vehicle was driven to the dealer where it was diagnosed and determined that the passenger’s side window motor and wiring harness needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

The contact owns a 2020 Ford Mustang. The contact stated that after adding oil to the engine, the contact became aware that a significant amount of the engine oil had leaked out onto the ground. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not under recall for the failure. The failure mileage was approximately 72,000.

- The light of the airbag and seatbelt came on my dashboard, went to the dealership and they told me that there's an issue with the control module, apparently there is a recall for that but since my car wasn't called they could repair. - Backup camera goes completely off when trying to go on reverse.

After driving for 2 blocks, my car would not drive when hitting the gas pedal, the engine only reved. Unable to move the car in any gear, pedestrians helped push my car out of the middle of the road. Towed the car to a Ford dealership because the Ford app on my phone said "shift solenoid stuck in off position". Upon diagnosis the dealership said yes the solenoid is stuck in the off position but now the gears are slipping and you need a brand new transmission. This is the 10r80 automatic transmission that has had problems like this nationwide. I don't understand how this has not been recalled yet. With 63,000 miles a transmission should not be failing. There have been hundreds of documented cases of this specific transmission failing for countless reasons involving internal components.

The contact owns a 2020 Ford Mustang. The contact stated that the engine overheated while driving at various speeds with the temperature gauge showing that the engine was hot(H). The contact stated that the vehicle hesitated while depressing the accelerator pedal with an engine misfire alert on the Ford App. The vehicle was taken to a dealer where a pressurized test was performed; the test showed no defect with the engine. The contact then took the vehicle to an independent mechanic where the spark plugs, and cabin air filter were replaced, and the fuel system was cleaned. The check engine warning light illuminated soon after the repair. The vehicle was taken back to the dealer where it remained unrepaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 59,000.

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the APIM and FCIM had failed and needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,698.

A 2020 Ford Mustang eco boost premium 2.3L L4 DOHC 16 valve 6-speed manual with push button start convertible top burst into flames on [XXX] at about [XXX]. The entire car and the black box were consumed by flames that spread to my carport, shed and mobile home. From what I read; it might have been designed for a road racing car. I am [XXX] , and requested a small car from Enterprise and this is the only car they had for me. Zero to 60 mph: 4.9–5.7 sec Zero to 100 mph: 13.5–15.5 sec Standing ¼-mile: 13.4–14.3 sec Top speed: 145–155 mph. Why would they have put [XXX] in this car? I drove it as cautiously as I drive my 2011 Taurus. I did nothing to cause this fire. I have reached out to FMC and Enterprise and have finally come to terms that I have to ask for charity to get the home livable. We run a gas generator for one air conditioner, small frig and well pump for water. The roof leaks, the firefighters puled every outlet in the rooms near where the fire entered my home. The electric meter was pulled off my pole as is standard procedure in my county. Now I am begging for a new roof and a new 200 amp box and all new wiring so the county will allow the electric to be connected again. FMC did not design this car well. It caused a disaster for me and my family. I cannot afford a new home, I just want to get this one livable. Entreprises had RIMKUS do a complete investigation which revealed nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that a Fuel Inlet warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed, however; the contact was not provided the diagnostic result. The warning light was reset. The vehicle was not repaired. The contact stated the failure reoccurred. The vehicle was taken to a different dealer, where the contact was advised there were failures with the EVAP System; however, the full diagnostic result was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2020 Ford Mustang. The contact stated that the engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the catalytic convertor and active grill shutter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 86,000.

The Hill Start Assist System has detected a failure.

The contact owns a 2020 Ford Mustang. The contact stated that while attempting to park the back-up camera failed. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the wires had been cut and damaged. The dealer replaced the wiring. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 56,671.

Flywheel broke while driving under normal conditions causing damage to clutch. Have to replace the entire assembly along with slave cylinder. When speaking to ford technician they stated it's a common issue

While driving at about 75mph the passenger door unlocked and opened by itself. We got an door not closed warning light on the dash and the warning chime in addition the horn was blowing in intervals of 2 quick beeps and repeated until we were able to pull over and reclose the door. About 1 hour later same conditions the same thing happened on the drivers side. We have since discovered from the dealer that here is a campaign number of 21N10 for this issue. Holiman Ford of Maple Shade NJ took the car in right away.

I rented a 2020 Ford Mustang on 01/16/2024. I drove it home and didn't use it until 01/28/2024 for short trip to the grocery store. I waited in the car and kept it running while my daughter shopped. The car shut itself off twice, but there were no red warning lights. So I restarted with the push button, and after the trip drove the car home and parked in my drive. Two days later, on 02/01/2024, the car ignited itself and burned so hot it set the carport, shed and mobile home on fire, in that order. The fire department were called out and saved part of the mobile home. The car was seen going on fire before the structures. The rental car company used a fire investigation company who towed the car (for evidence). However, they have not given me their report.

The contact owns a 2020 Ford Mustang. The contact stated that while driving at 15 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light illuminated, and the vehicle was misfiring. Additionally, the vehicle was shaking, and the contact pulled over to the shoulder of the road. The contact turned the vehicle off and restarted the vehicle. The vehicle was driven to the residence. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with coolant leak into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 63,000.

The contact owns a 2020 Ford Mustang. The contact stated that while driving at 15 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to a dealer where it was diagnosed that coolant had leaked into the engine, causing misfiring codes and a lack of motive power which resulted in the engine needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 66,500.

The contact owns a 2020 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormal clicking sound. The contact drove the vehicle around the block. The contact noticed that the clicking sound had continued. The vehicle was taken to dealer where the vehicle was diagnosed and determined that both rear calibers were defective and was clamping down on the rotors. The contact was informed that the calipers and rotors needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 12,000.

I am writing to formally lodge a complaint regarding a recurring issue with the rear camera system in my 2020 Ford Mustang. When attempting to engage the rear camera while reversing, a persistent blue screen obstructs the view, posing a significant safety hazard. After conducting thorough research, I have discovered that this problem is not isolated to my vehicle alone. Instead, it appears to be a widespread issue affecting numerous owners of Ford Mustangs. It has come to my attention that the root cause of this malfunction is attributed to faults within the wiring harness of the Mustang models. What is deeply concerning is that despite the prevalence of this issue and its potential implications for driver safety, Ford Motor Company has yet to initiate a recall to address and rectify the problem. It appears that there is a conscious decision to restrict the recall, leaving countless Mustang owners vulnerable to accidents and unnecessary risks. As a responsible consumer and advocate for road safety, I implore the NHTSA to investigate this matter urgently and compel Ford to take appropriate action. It is imperative that Ford acknowledges the severity of this defect and assumes responsibility by issuing a comprehensive recall to rectify the faulty wiring harnesses in all affected vehicles. Failure to address this issue promptly not only undermines consumer trust but also jeopardizes the well-being of drivers and pedestrians alike. I trust that the NHTSA will prioritize this complaint and take decisive steps to ensure the safety and welfare of all motorists. Thank you for your attention to this matter. I eagerly await your response and resolution.

I drove my car for 22 miles, parked, and after less than one hour we heard a loud noise from the house and upon checking, we noticed the car was on fire. The fire and smoke was coming from underneath the hood (left side). The car had recent software update and the collision detection and traction control were turned-off and unable to turn it back on. Not sure if the software update had anything to do with it, but thought it would be good to mention that. The fire department came out and said it may have been electrical.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I hope this letter finds you well. I am writing to bring to your attention some serious safety issues that I have encountered with a 2020 Mustang that I purchased from CarMAX, West Valley on September 24, 2023. Soon after taking possession of the vehicle, I noticed a malfunction with the airbag system. It is disheartening to report that I had to endure a three-day wait to have the necessary repairs carried out. The delay in rectifying this crucial safety feature is highly concerning, as it exposes both the driver and passengers to unnecessary risks. Unfortunately, the problems did not end there. Shortly after the airbag issue was addressed, the engine light illuminated on the dashboard. Despite my efforts to troubleshoot the problem myself, the light remained illuminated, indicating a persisting issue with the engine. Not only did this cause me considerable inconvenience, but it also raised concerns about the overall reliability and safety of the vehicle. The most alarming incident occurred on October 2, 2023, when my car unexpectedly broke down while I was driving on the freeway. This unexpected failure not only posed a significant risk to my safety but also left me traumatically shaken by the experience. I cannot emphasize enough the fear and anxiety I felt as I navigated the dangerous situation caused by the vehicle's sudden malfunction. I am deeply disappointed by the lack of quality control and the subsequent safety hazards that have plagued my 2020 Mustang. As a consumer, I have a reasonable expectation that the vehicle I purchase will be safe and reliable. It is distressing to find myself in a situation where my safety and wellbeing are compromised due to these issues. I have taken my concerns up with CARMAX and I am waiting for a response. It is my hope that they will investigate the matter and take measures to address it. I will not stop fighting for the safety of my family and myself.

This 2020 Mustang GT VIN# [XXX] with 9,600 miles was a total loss that happened on 10/28/2022 paid out by Insurance company USAA 1-800-531-8111. Please take note that this vehicle was a TOTAL LOSS with severe FRAME DAMAGE. My Name is [XXX] and owned the vehicle when it was a TOTAL LOSS due to a meager collision on 10/28/2022. If you have any questions please contact me at [XXX] or [XXX] . I have all of the documents of the TOTAL LOSS and PAY OUT from USAA Ins. 1-800-531-8111. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission issue. Transmission is leaking fluid. Vehicle is currently at my home waiting to go to dealership during normal business hours. Car started smoking and running hot while getting off the interstate. I was in a travel lane when this happened. Huge safety risk. Fire department was called to ensure there was not a fire that started. Car was towed to my home until it can be towed to a dealer during working hours. General vehicle inspection done by fire department to ensure there was not a fire. They advised the car not be driven until it has been inspected by Ford. No warnings or indications there was a problem other than the smoke billowing from the engine.

Intermittent loss of throttle with wrench light. Engine goes into derate, have to shut off car, let sit for 3-5 minutes, restart then ok until it occurs again. Loss of throttle at any time is unsafe. Two Ford dealers have tried to repair with no luck. They have replaced the throttle pedal assembly, the throttle body, and now the PCM. Problem is still present. Have an ongoing Ford customer service case #CAS44568044-D6G8F8. Still awaiting resolution. Vehicle is still under 3/36 Base warranty. Problem has been ongoing for a little over a year now.

The contact owns a 2020 Ford Mustang. The contact state that the while driving at an undisclosed speed and making a right turn, the vehicle failed to shift into 2nd gear and stalled. No warning lights were illuminated. The contact stated that upon inspecting under the hood of the vehicle, he noticed that the clutch fluid line had shifted back and forth causing the failure. Additionally, the contact stated that he smelled a burning fuel odor inside the engine. The contact stated that he was able to restart the vehicle and drove the vehicle in 1st gear. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 18,923.

Drive assist/hill assist malfunctions Timing issue when shifting gears resulting in spark knock Loud high pitch squeal when vehicle is off coming from front right of engine area Due to sporadic malfunctions dealerships are unable to diagnose to fix issues

3 lug nuts on the front passenger side wheel snapped and broke off while driving in highway.

The transmission takes over when shifting from first gear. This is a automatic 10 speed that when first driven after setting overnight slips out of first and the engine revs on its own (foot removed from gas pedal) to between 4 and 6 thousand then slams into the next gear. This lurches the vehicle ahead and slams the rear pinion. trying to stop the car is difficult when it revs so high then slams into gear. This also happened in a full parking lot and could have lurched into people. I have had it at the ford dealer several times to fix, The first dealer rode with me and replicated the issue. The first dealer reached out to ford engineers and they suggested replacing the valve body in the transmission. (it was worse after the valve body change) The dealer told me they did change the valve body but there is no warranty information showing that. I have been without my car total of 5 weeks so far and they continue to tell me they cant replicate it. I have it on video and it does it almost daily when I drive it. I will not let my spouse drive the car because of this safety issue. This is the same issue that the f150 had in 2020.

The gas tank was only getting 10 gallons of gas and not 16 gallons like it was suppose to. We ended up running out of gas on a road trip with our two young daughters in the middle of the night on I-75. The gas tank said you had 100 miles to go before empty and then 3 miles later it would drop to 0 and you were running out of gas. This car was used in street racing which was late devulged to us after we found out that at 20,000 miles a whole new engine was put in without our knowledge when we purchased the vehicle . We took it to the dealer and they put a new fuel assembly unit in it. It fixed the problem a little but never fully. Now, 2 days ago my husband with my youngest daughter ran out of gas again on US-19 and I had to leave work to go get them and gas. Next on the 57 things wrong with this car… 5 days after purchase it had 22 engine warning. Took it back and they replaced the 4th coil and the 4th injector and spark plug. About 3 days later my husband came flying into his work, ran by me grabbing a fire extinguisher and ran to the car and started shooting it at the car, the car had caught on fire and the 4th injector was spewing gas. They had pinched an oring while installing the injector and never put the clips back on the injector rail to keep them in place. My husband could have been killed easily. The dealership never took ownership for it and blamed it on the dealership that sold us this the car. Every time we turn around it’s something else. The month of December we only had the car 6 days. It was in the shop 3 different. Times and everytime we got it back it wasn’t fixed. We bought this car in September and it had had 52 engine lights, over 10,000 in parts and labor to fix. Four rentals cars a new battery list goes on. We have tried numerous times to ask the dealership to make this right and their answer is for us to sell them the car back less our 20,000 deposit and buy a whole new car from them. That’s the solution we were given

The contact owns a 2020 Ford Mustang. The contact stated that the reverse light, the rearview camera, the Cross Traffic System, the blind spot detector, the Lane Assist System, and other unknown features had ceased to work. The contact received notification of NHTSA Campaign Number: 22V382000 (Power Train) and the vehicle was taken to the dealer for the recall repair; however, the failure persisted after the repair. The check engine warning light was illuminated and a message advising to check the Owner's Manual was displayed. The contact stated that the recall remedy failed to fix the failures. The dealer was notified of the failure and submitted a case report to the manufacturer; however, the manufacturer declined to cover the repair. The vehicle was not repaired. The failure mileage was approximately 2,700.

Engine tick after first oil change.transmission shifts hard

Brake light stop switch replaced 2/2/23. Now brake lights cut off if any pressure is released but foot is not removed from brake pedal. Additional harder pressure is required for brake lights to come back on. Brake lights will flicker and then cut off while foot is on brake pedal. Intermittently comes on as it should. This is an extreme safety hazard.

2020 FORD MUSTANG. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-575. THE CONSUMER TRIED TO HAVE THE RECALL REPAIRED SEVERAL TIMES OVER A 2 YEAR PERIOD, BUT INFORMED THE CAMERA IS ON BACK ORDER.

Pre-Collision Assist Not available, Hill Start assist warning messages multiple times since 12/24/22. Both errors happened after having the 10R80 Transmission worked on and recalls associated with VIN corrected from 10/06-12/22. Warning messages popped up on message center on dash at time of error. This greatly increases the risk of being in an accident and causing harm to myself or someone else. Vehicle has not been inspected. Ford was contacted 01/30/23. I was told to check for obstructions in front of camera behind rear-view mirror. No obstructions found, car is kept in pristine condition. Awaiting response from Ford for an appointment day and time to have issue corrected.

When trying to start got steering lock malfunction service now. Car would not start stranded for 10 hrs.

Evaporation Core is leaking. Many people have reported the same issue. Refrigerant was leaked into the car while driving and now needs a costly repair. The vehicle was only looked over by a mechanic. There is/was no warning lamps.

Tire size: 255/40 ZR19 Our vehicle only has 14,757 miles and these tires lack good traction under normal driving conditions. In more than one occasion, the vehicle would start fishtailing when entering a highway from a side street. So far, we have been lucky and managed to keep the vehicle from leaving the roadbed or crashing into another vehicle. However, every time this happens, we get the scare of our lifetime.

The contact owns a 2020 Ford Mustang. The contact stated that the passenger's side rear window failed to roll up completely. The contact also stated that the front passenger's side window would continuously roll up and down upon starting the vehicle and while driving. Additionally, the contact stated that the windshield wiper relay had failed. The trunk and hood warning lights were illuminated. The contact stated upon engaging the front passenger’s and driver's side seat heaters, there was an abnormal sound coming from the rear seats. The dealer was notified of the failure and picked up the vehicle for diagnostic tests. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.

Caught in stop and go traffic at night for 45 minutes. Car started moving forward even though my foot was only on the brake pedal. My first thought was I'd accidentally pressed both the brake and gas pedals, but I could see my foot on the brake pedal since the under-dash area is lit in the Premium model. It happened for about one minute the first time, then happened again a couple minutes later. I hit the bumper of a tour bus during the second instance at about two mph. The tour bus driver apparently didn't notice the hit and changed lanes a few minutes later. I didn't see any damage to the tour bus, but my license plate bracket and license plate were bent, and the middle part of my bumper didn't snap back together correctly. The Ford dealer was unable to duplicate the problem, and the brakes and vacuum pressure module didn't show any leaks. The service advisor said it was impossible for the transmission to engage without pressing the gas pedal, but I suspect the 10-speed transmission since the engine rpm didn't appear to change. There were no warning lights before or after the incident and the service advisor said no codes had been set. In retrospect I should have tried putting the transmission in neutral, used the emergency brake,or turned off the ignition (but a tractor trailer was about ten feet behind me).

Brake light switch stopped working at around 30k miles. Cruise control stopped working and acceleration does not work. Will go no more than 45 mph and stall and stop.

I was in an accident hitting my entire front end, which has a lot of damage. With the impact the car had obtained, I feel as though the airbags should have deployed.

DRIVING AT POSTED SPEED, WENT TO PASS A VEHICLE AND THE ACCELERATOR STUCK IN FULL OPEN (DOWN) POSITION. CAR LURCHED FORWARD AND LUCKLY I WAS ABLE TO PUT IT ON NEUTRAL, PULL OVER AND MANUALLY UN-STICK THE ACCELERATOR PEDAL.

I was contacted by the NHTSA, after I had an accident in my 2020 Ford Mustang EcoBoost with the automatic transmission and ability to manually shift. I spoke with an Investigator by the name of [XXX]. The investigator wished me good luck, as it was relayed to me that I was the only one who had the problem which resulted in me having an accident. I have since then found multiple sites with multiple complaints of the same issue, and I was told that there’s a Fourth Class Action Suit right now that I should be a part of. Please have someone who is familiar with what’s going on with Ford call me at: [XXX]. Thank you for your help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2020 Ford Mustang. The contact stated that while driving at 45 MPH, the vehicle was jerking and shaking uncontrollably. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure recurred increasingly while driving on the interstate. The contact veered to the side of the road. The vehicle was towed to the contact’s residence. Then the vehicle was towed to the dealer who diagnosed that no issues were found. The manufacturer was notified of the failure and referred the contact to a second dealer; Don Rich Ford Co Inc (221 E Montgomery St, Villa Rica, GA 30180) who diagnosed the grille shutter and the sensor fuel injectors had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was towed to a third dealer; Pugmire Ford (1 Ford Way, Carrollton, GA 30116) who diagnosed that the valve body and other unknown components of the transmission needed to be replaced. The contact stated that he has sustained back injuries due to the failure but had not sought medical assistance. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 23,600.

The contact owned a 2020 Ford Mustang. The contact stated while driving at 65 MPH, in the center lane a tractor-trailer side swipe and hit the contact front passenger side door which caused the contact vehicle to spin around and hit a median wall, and spin out again with the vehicle coming to a stop in the middle of the intersection. The front tires were ripped from the vehicle. The air bags did not deploy. The contact sustained bruises on the lower and upper back, bruises to both knees. The contact also sustained vision impairment to where he started seeing black dots and a bruised left arm. The contact was also suffering from panic attacks. The passenger sustained a bump on the forehead, neck, and lower back bruises, as well the right knee was severely swollen. There was no medical treatment at the scene, but the contact went to the hospital the next day. A police report was filed. The vehicle was towed to a collision center where the insurance company deemed the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

This vehicle has been in an accident with damage exceeded $5000.00 (I have a Ford Dealerships estimate to prove damage on the vehicle has not been eepaired nor reported) Again, substantial, front drivers side, hood, wheel, breakline, door and underbody damage occurred to this vehicle. It was never reported to Carfax nor any online reporting agency. This vehicle is being resold with a 'clean' carfax because damage has never been reported.

On July 26, 2021, I had a head on collision ( driver side to driver side ) where I felt like the vehicle didn’t want to stop. Even when I applied the brake, the vehicle kept going forward. In that collision, even though I was wearing my seatbelt, my head went straight up and I hit the top of my car. My head felt crunched into my neck and shoulders, and the belt restrained me enough to pull my right shoulder back and down from having my head crunching further into the top of my car. Although I wasn’t given a ticket for the accident, the Police found me to be at fault. Later, I went to an Urgent Care where they diagnosed me with having a concussion. I haven’t seen any other necessary doctors, because I don’t have the money out of pocket. I don’t know that my remaining PIP will cover anymore. I am still having issues with my head, neck, back, and hip now. I recently saw a Dentist and I may have TMJ. I never have experienced such pain of my entire left side of my face. My migraines have increased in frequency and intensity, and other health issues are agitated and inflamed.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V573000 (Service brakes, Hydraulic, Service brakes) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

Periodically receive indication of 1) Steering assist fault service required 2) Hill start assist not available 3) advancetrac unavailable. While these messages appear on the dash, the electric power steering system fails. This happens frequently, where there is no power steering when operating vehicle. Could be potentially dangerous while making low speed turns. The system is up to date. Local Ford service center believes the problem is the motor of the steering rack. The part is on back order with no indication of the dangerous problem being repaired any time soon.

2020 FORD MUSTANG. CONSUMER WRITES REGARDING ACCELERATOR SAFETY INCIDENT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING DRIVEN. THE DEALER WAS NOTIFIED AND COULD NOT REPLICATE THE FAILURE. *JS

RENTING VEHICLE FOR LONG TERM USE. DRIVE AS MOSTLY SINGLE WOMAN AND COMMUTE UP TO 2 HRS. SIDE LIGHTS ARE ATTENTION GRABBER FOR NIGHT TIME USE. EX DRIVING ON 8 AND STOPPING AT REST STOP OR FOR GAS DREW MUCH UNWANTED ATTENTION. MY CELL PHONE SLID UNDER PASSENGER SEAT AND I HAD TO EXIT VEHICLE MOVE CAR FORWARD AND BACK TO TRY AND PRY OUT. THIS COULD HAVE BROKEN MY NEEDED MEANS OF COMMUNICATION OR HURT MY HAND AS SEAT IS LOW FOR BETTER COMFORT BUT NO ROOM TO GRAB THINGS UNDERNEATH. ALSO BACK SEATS STRAP TO ALLOW ENTRY TO TRUNK. AS AN ADVOCATE THIS IS AN EASY ACCESS TO STOW AWAY PASSENGERS OR HAVE SOMEONE HIDE IN TRUNK. THE TRADITIONAL STRAP IN BETWEEN SEAT AND MUCH TIGHTER MAKES THIS MORE OF A PROCESS BUT WOULD MAKE MORE SENSE TO DRIVERS LIKE MYSELF AS A VICTIM OF SEXUAL ASSAULT. THANK YOU FOR YOUR TIME.

TL * THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE CONTACT HEARD A LOUD CLICKING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, THE INTERIOR LIGHTS AND HEADLIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER AND STALLED, WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO TOWNE FORD OF REDWOOD CITY (1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE BATTERY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE . THE FAILURE MILEAGE WAS 20,318.

I WAS PULLING INTO A PARKING SPACE, I STEPPED ON THE BRAKES. THE CARE SPEND UP WITH THE TIRES SPINNING AND JUMPED THE CURB AND HIT A TREE. WHEN . I TRIED TO REVERSE TO REVERSE THE TIRES CONTINUED TO SPEND AND THE CAR CONTINUED TO MOVE FORWARD JUMPED THE CURB .AND HIT A TREE A CO WORKER WITNESS MY CAR S WHEELS SPINNING FORWARD WHEN I HAD MY FOOT ON THE BRAKES. THE ENITRE RIGHT FRONT SIFE OF THE CAR IS DESTROYED AND THE PASSENGER SIDE DOOR IS NOT OPENING.

TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN CRUISE CONTROL, THE BRAKE WARNING LIGHTS FAILED TO ILLUMINATED PROPERLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 20V573000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) WAS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,740. THE VIN WAS NOT AVAILABLE.

ON 8/29/2020 A FORD AGENCY LOCATED IN MIAMI, FL SOLD ME MY 2020 FORD MUSTANG VEHICLE WITH A FACTORY DEFECT IN THE BRAKE SYSTEM AND THEY DID NOT MAKE THE PARTICIPATION IN TIME TO CORRECT THE MECHANICAL DEFECT OF MY VEHICLE ACCORDING TO TO NHTSA. THE TRUTH IS THAT I HAD AN ACCIDENT IN THE CITY OF MIAMI, FL ON 10/29/2020 8:27 PM GOING UP THE EXIT RAMP 826 PALMETO EXPRESSWAY IN THE CITY OF MIAMI, FL WITH THE TOTAL LOSS OF MY VEHICLE SHOOTING THE BAGS OF AIR. THE ACCIDENT OCCURRED BECAUSE THE POLICE PROCEEDED TO STOP THE TRAFFIC IN A PREVENTIVE WAY AND SUDDENLY BECAUSE A MOTORIZED CARAVAN WAS PASSING ALL THE VEHICLES WE HAD TO APPLY THE BRAKE WITH THE MISFORTUNE THAT MY VEHICLE DUE TO THE FAILURE IN THE BRAKING SYSTEM WITH WHO SOLD IT TO ME, THE BRAKE LINE BROKE CAUSING THIS DAMAGE TO MY CAR, THE COLLISION FROM THE REAR WITH A TRUCK. I ATTACH PHOTOS OF THE BREAKAGE OF THE BRAKE LINES, PHOTOS OF MY VEHICLE'S CONDITION, A LETTER ISSUED BY THE ACCIDENT CLINIC WHERE I KEEP DOING REHABILITATION THERAPY AND A POLICE REPORT.

TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V573000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUTOMAX FORD LOCATED AT 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE UNTIL APRIL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BRAKE PEDAL BRACKETS THAT BROKE DURING EMERGENCY BREAKING

MANUFACTURER RECALL 20S52 AND NHTSA RECALL 20V573 NOTIFIED WALKER FORD, FL, NO ACTION BEING TAKEN.

IF DOOE IS NOT FULLY CLOSED AND ENGINE IS SWITCHED TO DRIVE, SYSTEM SAYS TRANSMISSION NOT IN PARK RATHER THAN JUST DOOR AJAR

TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND RICART FORD LOCATED AT 4255 S HAMILTON RD, GROVEPORT, OH 43125, WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

DIGITAL INSTRUMENT CLUSTER GOES BLANK WITHOUT WARNING, USUALLY WHEN STARTING IT UP AFTER IT'S BEEN RUNNING. IT TAKES BETWEEN 10-30 MINUTES TO COME BACK ON. DEALER DOING WARRANTY WORK HAS RUN THROUGH ALL FORD RECOMMENDED TESTS AND REINSTALLATION OF AS BUILD DATA - NOTHING WORKS. THIS HAS HAPPENED SINCE THE VEHICLE WAS BRAND NEW; I NOW HAVE 19,000 MILES ON IT. FORD DOES NOT HAVE A TSB FOR THE 2020 GT MUSTANG WITH THIS PROBLEM. I CANNOT DRIVE THE VEHICLE WITHOUT THE INSTRUMENT PANEL.

THE ACTUAL GETRAG DEFECTIVE AND FAULTY MANUAL TRANSMISSION ON FORD MUSTANG 2020 STILL CAUSING SERIOUS PERSONAL SAFETY ISSUES NOWADAYS. IN MANUAL TRANSMISSION VEHICLES, DOWNSHIFTING GEARS ON A RELIABLE, EFFECTIVE AND EFFICIENT TRANSMISSION 'PART', IT'S A SERIOUS AND DETERMINING FACTOR AT THE MOMENT THE DRIVER NEEDS TO SLOW DOWN SAFELY OR EVEN STOP THE VEHICLE, ESPECIALLY ON LONGER DOWNHILL ROADS SO BRAKE OVERHEATING AND POSSIBLE FAILURE OF THEM CAN BE AVOIDED OR IN THE EVENTUAL CASE OF TOWING A LOAD... SHIFTING GEARS AT ALSO IMPORTANT WHEN INCREASING SPEED IS REQUIRED OR EVEN EXPECTED, LIKE AT THE MOMENT A CAR INCORPORATES OR MERGE IN TO A FREEWAY FROM THE RAMP AND IT'S REQUIRED TO MATCH THE ONGOING AND SPECIALLY, THE ONCOMING VEHICLES OR TRAFFIC, THIS RISK INCREASES IF THE ONCOMING VEHICLE IS A LOADED TRAILER TO SET 1 EXAMPLE. BEING ABLE TO EFFICIENTLY INCREASE SPEED IF 'SLOWING DOWN' OPTION IS NOT THE ADVISABLE IN THE PARTICULAR CIRCUMSTANCES; IS ACTUALLY A DETERMINING FACTOR AT THE MOMENT OF AVOID A LATERAL DEADLY COLLISION OR IN THE BEST OF THE CASES AN INJURY. THIS DEFECTIVE TRANSMISSION HAD SITUATED ME IN THIS KIND OF RISKY SITUATIONS OF COLLISION AND DEADLY CRASHES, THAT FORTUNATELY WERE MANAGED TO BE AVOIDED. FORD IT'S ACTUALLY FACING ON THIS YEAR (2020) A 'CLASS ACTION' (CASE 2:20-CV-11310-LJM-DRG ECF NO.1) FOR REFUSING US THE CUSTOMERS, TO GET REPLACED, REPAIRED, AND TOTALLY SOLUTION AND 'CURE' THE PROBLEM WITH THIS DANGEROUS AND UNRELIABLE TRANSMISSION PART. UNLIKE! FORD REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY AND TRYING TO SCAM US AND EVEN CHARGE US EXPENSIVE AMOUNTS FOR REPAIRS, CLAIMING THAT 'IT'S A WEAR AND TEAR' ISSUE OR 'AGGRESSIVE DRIVING', 'DRIVERS PERFORMING BURNOUTS' ETC. TRYING TO SCAM US WITH EVEN A 1 MONTH OF USING, BRAND NEW CARS AND WITH THEIR WARRANTY, CLAIMING THAT IT'S DUE TO THE CLUTCH AND CLUTCH IS THE ONLY THING THEY DON'T COVER.

I MADE A SAFE DRIVING TRAINING WITH MY NEW 2020 FORD MUSTANG GT (EU MODEL) (AS I DO FOR EVERY NEW CAR I BOUGHT). DURING THE FIRST BREAK TRAINING (EMERGENCY BRAKING FROM 50KM/H (~31MPH) TO 0 ) THE BREAK PEDAL BROKE. LUCKILY JUST RIGHT BEFORE THE VEHICLE STOPS AND NOT AT THE BEGINNING OF THE MANEUVER. IT WAS NOT POSSIBLE TO MOVE THE VEHICLE ANYMORE, AS THE PEDAL WAS LOOSE NOW AND BRAKING NOT POSSIBLE ANYMORE. I THINK MAYBE OTHER BATCHES OF THIS PLASTIC BREAK-PEDAL HOLDERS MIGHT BE AFFECTED (PLEASE SEE ATTACHED PICTURES).

WHILE DRIVING STRAIGHT AT APPROXIMATELY 65 MPH HEAVY PRESSURE WAS APPLIED TO BRAKE PEDAL CAUSING THE BRACKET HOLDING THE BRAKE PEDAL LEVER TO SNAP. THE BRAKE PEDAL THEN SUNK TO THE FLOOR CAUSING THE BRAKES TO NO LONGER BE FUNCTIONAL. THE ENTIRE BRAKE PEDAL ASSEMBLY WAS THEN DANGLING FROM THE ONE OF IT'S CONNECTION POINTS. A PIECE OF THE PEDAL BRACKET HAD SNAPPED FROM THE PIVOT POINT AND WAS THEN LOOSE ON THE FLOOR OF THE VEHICLE. EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE AND LUCKILY THERE WAS NO ACCIDENT CAUSED. THIS IS A SERIOUS ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT.

WASHING MY CAR AROUND THE EXHAUST PIPES I CUT MY FINGER TO THE BONE. THIS IS THE SECOND TIME I HAVE CUT MYSELF ON THESE PIPES. AFRAID MY SON OR ANOTHER PERSON WILL HAVE THE SAME ISSUE.