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VIN REPORT

1C6RR7FT1HS7320542017 RAM 1500ST

Risk Score
57
HIGH RISK
out of 100
13 Found
13 campaigns
842
Reported to NHTSA
Not Tested
See iihs.org/ratings
9 yrs
Made in UNITED STATES (USA)
F
Score: 33/100
Verdict & Risk Assessment
📄

Executive Summary

2017 RAM 1500 was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 13 open recalls on record — these are safety-critical and should be addressed immediately. Owner complaints include 1 reported death and 77 injuries — an extremely serious pattern that warrants further investigation.

  • 13 open recalls including safety-critical systems (Airbag system recall; Fuel system recall)
  • 1 death reported in owner complaints — a serious red flag
  • 79 complaints involved a crash — unusually high incident rate
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
  • TAKATA AIRBAG RECALL — inflator can rupture and send metal shrapnel into the cabin. Do NOT drive until repaired.
57/100
High Risk
4 risk factors detected. Review each carefully before committing to purchase.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 4 detected
Critical deferred maintenance — safety-critical components overdue
+20
Takata airbag recall — risk of shrapnel injury
+18
13 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts
TAKATA AIRBAG RECALL — Do Not Drive
Campaigns: 21V632000, 25V010000

Takata airbag inflators can rupture and send metal fragments into the cabin — this defect has caused at least 27 deaths and 400+ injuries worldwide. Do NOT drive this vehicle until this recall is repaired. Contact your dealer immediately.

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
RAM
Model
1500
Year
2017
Trim / Series
ST
Body Style
Pickup
Vehicle Type
TRUCK
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
8-cyl 5.7L 395 hp
Manufacturer
FCA US LLC
Assembly
WARREN, MICHIGAN, UNITED STATES (USA)
GVWR
Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
Base MSRP
$30,595
CQuality55/100
Standard📍 WARREN, MICHIGAN

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety
F
Score: 33/100
Crash Test Rating20/40
Recall Safety7/30
Complaint History6/30
78/100Critical
  • Airbag system recall
  • Fuel system recall
  • Engine recall
  • Structural/frame recall
13/100
Basic
4 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning
Elevated
  • 16 complaint(s) involved a fire
High
  • 6 recalls on same component: Engine/Powertrain
  • 2 recalls on same component: Body/Structure
  • 2 recalls on same component: Safety Systems
  • 2 recalls on same component: Fuel System
  • 1 death(s) reported in complaints
  • 77 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
6 recalls225 complaints
Electrical
1 recall96 complaints
Safety Systems
2 recalls51 complaints
Fuel System
2 recalls40 complaints
Body/Structure
2 recalls29 complaints
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High BeamStandard
Parking Assist?Unknown
Backup Camera~Optional
Electronic Stability ControlStandard
Tire Pressure Monitoring?Unknown
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake SupportStandard
Keyless Ignition?Unknown
Recalls
100/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~108,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
DUE SOONCriticalTiming Chain Tensioner
Service interval: 120,000 mi · Est. ~108,000 mi (no odometer on record)
Schedule Timing Chain Tensioner service before 120,000 mi
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 9 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 9 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighDifferential / Transfer Case Fluid
Service interval: 4 yr · Vehicle age: 9 yr · Past due by age
Service Differential / Transfer Case Fluid immediately — already past the 50,000 mi / 4 yr interval
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 9 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 9 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
DUE SOONModerateFuel Injectors
Service interval: 120,000 mi · Est. ~108,000 mi (no odometer on record)
Schedule Fuel Injectors service before 120,000 mi
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
1313 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 13 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 13 recalls is ~69%. Always ask the seller for dealer service records confirming each repair.

69%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

RAM Recall Completion Rate — Industry Context
82%Poor

RAM has a below-average recall completion rate (82%). Open recalls on this vehicle may go unaddressed longer than average (~23 months). Verify completion before purchase.

Avg time to remedy open recall: ~23 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
23mo
#20V475000
Invalid Date

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

SummaryChrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Read full details...
ConsequenceAn engine stall can increase the risk of a crash.
Est. Repair Completion~71%

~29% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V347000
Sep 2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

SummaryChrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Read full details...
ConsequenceIf the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#18V486000
Invalid Date

STRUCTURE:BODY:TAILGATE

SummaryChrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Read full details...
ConsequenceIf the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#18V332000
Invalid Date

ELECTRICAL SYSTEM:WIRING

SummaryChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Read full details...
ConsequenceIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#21V632000
Dec 2021

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

SummaryChrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Read full details...
ConsequenceA separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Est. Repair Completion~78%

~22% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V757000
Invalid Date

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

SummaryChrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Read full details...
ConsequenceCombustion in the intake manifold can increase the risk of a fire.
Est. Repair Completion~71%

~29% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V821000
Invalid Date

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

SummaryChrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Read full details...
ConsequenceBeing able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V434000
Jul 2017

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

SummaryChrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Read full details...
ConsequenceIn the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#18V100000
Aug 2018

POWER TRAIN:AUTOMATIC TRANSMISSION

SummaryChrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Read full details...
ConsequenceBeing able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V198000
Invalid Date

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

SummaryChrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Read full details...
ConsequenceA broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#22V406000
Sep 2022

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

SummaryChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Read full details...
ConsequenceFuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Est. Repair Completion~77%

~23% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#23V411000
Aug 2023

ENGINE AND ENGINE COOLING

SummaryChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Read full details...
ConsequenceAn engine stall can increase the risk of a crash.
Est. Repair Completion~72%

~28% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#25V010000
Invalid Date

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

SummaryChrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Read full details...
ConsequenceAn inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
8.9yr open
POWER TRAIN:AUTOMATIC TRANSMISSION
7.8yr open
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
6.7yr open
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
4.5yr open
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
3.7yr open
ENGINE AND ENGINE COOLING
2.8yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

07/07/2017
13 total campaigns
Engine/PowertrainBody/StructureElectricalSafety SystemsFuel System
6
Part Replacements
5
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
6 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

100% of complaints about "FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY" were filed AFTER recall campaign 17V434000 (2017-07-07) — the recall remedy may not have fully resolved the issue.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
100% post-recall
Recall: 2017-07-071 before · 218 after#17V434000
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
59% post-recall
Recall: 2022-09-0689 before · 130 after#22V406000
POWER TRAIN:AUTOMATIC TRANSMISSION
80% post-recall
Recall: 2018-08-0219 before · 78 after#18V100000
ENGINE AND ENGINE COOLING
37% post-recall
Recall: 2023-08-06117 before · 68 after#23V411000
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
40% post-recall
Recall: 2019-09-053 before · 2 after#19V347000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

5mo
Lag from first complaint to recall
First complaint: 2017-01-25 · Recall issued: 2017-07-07

Recall was issued within 5 months of first complaints — relatively prompt response.

1 in 11

1 death reported across 842 complaints — a rate of 1 in 842 complaints involving a fatality.

Complaints
Engine/Powertrain
10 crash6 inj225
Steering
6 crash5 inj175
Other
5 crash6 inj110
Electrical
6 crash96
Brakes
5 crash3 inj58
Safety Systems
39 crash47 inj51
Suspension/Wheels
3 crash3 inj49
Fuel System
40
2017
34
2018
71
2019
94
2020
77
2021
59
2022
75
2023
118
2024
124
2025
123
2026
67
39% trend in recent years (increasing complaints)
Stable +9%
252
Last 24 months
231
Prior 24 months
Engine stalling102
Fire/smoke46
Electrical failure44
Steering loss33
Tire blowout7
Conditions Reported
Highway/high-speed (121)Parking/low-speed (58)Startup (48)Rain/wet (38)Cold weather (27)
842HIGH VOLUME
16
Fires
79
Crashes
1
Death
77
Injuries
ODI #11738938STEERING

on 5/19/26 I had just traveled about 100 miles when suddenly I lost steering. As soon as I lost steering a red steering wheel with an ! appeared on the dash. I managed to get slowed down and pulled over but it was very hard to turn the steering wheel. I shut off the vehicle let it sit for about 20 min and started it again. The steering worked for about 3 min then went out again as I was driving it to a chevy dealership nearby. They reported that when they got back into the truck later that afternoon steering was working again. after OBD diagnostic they found C2129 C212A and C2128 for voltage out of range. On freeze frame they found voltage at 24V and 7.5 V when code set. Garage test drove it and found no issue. I had one more issue with this on the way back home. I looked up recalls and saw that this was a recall for other models of 2017 Ram. Please advise if there have been other reports of my model RAM. This was a very scary event for a female driving down a highway to suddenly lose steering.

ODI #11736818ELECTRICAL SYSTEM,SERVICE BRAKES

4-28-2026 - Service ABS illuminated, Emergency Brake Warning Light Stays Illuminated, and Electronic Stability Control Warning stays Illuminated. Had it at dealer on 4-30-2026. They tested system and said ABS CONTROL MODULE was working but sensor was bad and there was a backlog or over 20,000 customers waiting for replacement OEM parts. Engineers developed a replacement in 2023 but the replacement had a faulty chip and is not serviceable. As a result, there are over 20,000 RAM and Jeep owners driving around with unsafe vehicles. There is a safety recall for this issue but only calls out RAM 2500 and 3500 trucks.

ODI #11736440VEHICLE SPEED CONTROL,SERVICE BRAKES

About 5 days ago my ABS and traction control light came on brought it to a auto repair shop and when they hooked up to it to retrieve code it showed abs module failure and no parts are available to repair truck so now having to drive it without these safety features due to lack of parts.

ODI #11735972STEERING

Sudden loss of power steering. Turning off of the main road into my neighborhood I completely lost power steering. The power steering warning light was in the dash at that point. I managed to get the truck home. Checked fuses and all way good. After restarting my truck everything was working as expected. The warning light was gone. Every other model of ram this year has been recalled except this one. This is unacceptable.

ODI #11735693SERVICE BRAKES

Having abs and traction control dash lights and no cruise control have replaced everything and now being told my HCU unit is the issue and parts are not available which to me is unbelievable due to being part of safety system and not part of recall according to Ram, this makes absolutely no sense to me.

ODI #11734732FUEL/PROPULSION SYSTEM

Vehicle reaches 50percent fuel level and drops to zero causing the operator to potentially run out of fuel. And disables remote start functionality. Also potentially run out of fuel at anytime and not being able to move vehicle to a safe location. Even the side of the road. Out of gas. Can not move at all. Dealership has replaced twice already the fuel level sensor. Multiple vehicles I’ve seen with this problem. Could leave someone in a dangerous situation.

ODI #11734740VEHICLE SPEED CONTROL,SERVICE BRAKES

To Whom It May Concern at NHTSA, I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 Rebel 4x4 5.7L Hemi, VIN: [XXX] , with approximately 88,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, and cruise control. This is an identical failure mode to the defect addressed under NHTSA Recall 24V-896, which covered 2017-2018 Ram 2500-5500 trucks. My 2017 Ram 1500 uses the same or substantially similar HCU component and is experiencing the identical failure. SAFETY RISK: The loss of ABS, ESC, and traction control significantly increases the risk of a crash, particularly in adverse weather conditions. This is not a minor inconvenience — it is a serious safety hazard that FCA/Stellantis has already acknowledged in heavier-duty Ram platforms. MANUFACTURER KNOWLEDGE: FCA was aware of this defect as early as 2016 based on warranty claims and customer complaints. Despite issuing Recall 24V-896 for heavier Ram trucks with the same HCU failure, FCA has failed to extend recall coverage to the 2017 Ram 1500, leaving thousands of owners without remedy. FINANCIAL IMPACT: Repair estimates range from $1,200 to $2,000. The part (OEM #XXX) remains on backorder or engineering hold, making timely repair impossible through normal channels. REQUESTED ACTION: I respectfully request that NHTSA: 1. Open a formal investigation into the 2017 Ram 1500 ABS HCU failure 2. Compel FCA/Stellantis to expand Recall 24V-896 or issue a new recall to include the 2017 Ram 1500 3. Require FCA to reimburse owners who have already paid for this repair out of pocket I am happy to provide any additional documentation, repair invoices, or diagnostic reports upon request. Sincerely, [XXX] VIN: [XXX] 2017 Ram 1500 Rebel 4x4 5.7L Hemi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11734668POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the message "Service Electronic Stability Control" was displayed. While investigating the failure, the contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was taken back to the residence, and the contact used an OBD reader to diagnose the vehicle. The contact determined that the tone wheel had failed and needed to be replaced. The vehicle was taken to a dealer, where it was confirmed that the tone wheel and the front passenger’s side axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,520.

ODI #11734294SERVICE BRAKES

There has been a recall on the Dodge Ram 2500 & 3500 series for the faulty ABS module. My 2017 Dodge 1500 is currently having the same issues and I am being charged full price plus labor to replace the same item. My truck has been at the dealership for over a month because due to the recall there is a nationwide shortage of parts. The truck is not drivable with faulty brakes/abs system and i am behind all the recalled vehicles that are getting the same service for free. How can the same item failure be recalled on one series and not another? Thank you

ODI #11734418POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Vehicle is having the same issues it had before with soot and sludge build up in the engine that caused the EGR to fail and melt into the engine... I have all the parts that were replaced from the 1st time this happened and was not repaired properly and is now causing a catastrophic failure....

ODI #11734125STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that extra effort was needed to maintain control of the vehicle. No warning light was illuminated. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included. The manufacturer was notified of the issue. The approximate failure mileage was 180,000.

ODI #11733804POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Complete brake failure occurred due to caliper failure These issues occurred immediately after purchase and indicate the vehicle had significant pre-existing mechanical defects at the time of sale. The 4WD system also does not function correctly despite indicating engagement, and the braking system failed completely shortly after purchase.

ODI #11732661STEERING

Steering has become hard and pulsates at times. Feels unsafe when turning at intersections. Steering issue is unpredictable and dangerous. (many other RAM 1500 drivers seem to have this issue per RAM forums). Fix is to replace entire rack and pinion system which is not acceptable. This is something that should last life of the vehicle. ~$4,000 fix is very hard to swallow.

ODI #11732356STEERING

Electronic Power Steering (EPS) failure resulting in loss of control of vehicle.

ODI #11732487STEERING

While driving the Electric Power Steering Unit failed. would not steer. maneuvered vehicle to safe area; turned off vehicle; waiter about 5 minutes; vehicle started and steering reset to a usable steering. Drove home and parked. Next day started vehicle; steering would not work. This incident happened while driving. Hazardous to all around. In the past two months started vehicle and tried to steer with no results. Used a system diagnostic device to find codes--reported that EPS unit failure. Talked with dealership and Manufacturer, both stated that there was not a recall for the Vin in question. (Ref. NHTSA- Recall-----VB9-NHTSA-077). They both said the vin number was not in the recall. Vehicle has not been inspected by manufacturer, police, insurance representatives or any other agency; only by current owner and family members. No warning of this happening was seen with this system failure prior to it happening. A message appeared in the dash system after this happened stating "check power steering"; not prior to the failure. No accident happened, no injuries occurred, no reports to police or insurance were made for this system failure. Contacted local dealership and manufacture of this failure, both stated this would be an "Out-Of-Pocket expense". Because of financial hardship, nothing has been done with this vehicle to date. It would require towing and repair of failure.

ODI #11731762STEERING

EPS rack and pinion failing at 140,000km. Steering gets tight when driving long distances and at higher speeds. Intermittent loss of power steering happening daily. This is super concerning safety wise as this happened when i was on the highway and could have been a serious accident. Not to mention I have to pay over $4000.00 to have this repaired.

ODI #11731318STEERING

Power Steerin EPS went out, causin loss of control of truck

ODI #11730923STEERING

The electric power steering system has now completely failed and the steering is fully locked/stiff at all times. The vehicle cannot be safely driven or operated. The issue began as intermittent loss of power steering assist and progressed to total failure without warning. Steering now requires extreme force and is effectively unusable. This creates a serious safety hazard, especially if it occurs while driving or turning. The vehicle is currently undrivable and unsafe. The vehicle has not yet been inspected but is available for inspection upon request.

ODI #11729700STEERING,POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the vehicle lost power steering functionality with the steering assist warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer associated the failure with NHTSA Campaign Number: 17V198000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 177,000.

ODI #11726930SERVICE BRAKES

Received an error on the dash for Service Electronic Braking System and ABS System. Took to a mechanic and it is a failure of the Anti-Lock Brake Module. This is the same failure they are recalling other Ram trucks for already. I am not sure why the Ram 1500 is not included in the recall also.

ODI #11725740STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left

ODI #11725472STEERING,SUSPENSION,ELECTRICAL SYSTEM

Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System. I had no phone service luckily someone came by when they did because of the snow storm seeing vehicles was few and far between! After letting the truck sit for about 20mins with the positive cable unhooked I started the truck and had steering again. So the nice gentleman that stopped said he would follow me to the nearest cell service area so I could call someone, No warning light the first time at all the second time the only warning light was service ABS system which shouldn’t affect having power steering. So I repeated the steps as I did the first time and had steering again the service ABS System light was gone and we made it 11 Minutes up the mountain before it happened again only this time all kinds of service lights came on all at once, Service Electronic brake system,Service ANTILOCK BRAKE SYSTEM, SERVICE ELECTRONIC SHIFTER, SERVICE POWER STEERING SYSTEM, traction control was disabled which isn’t good in snowy weather conditions and i had no choice but to continue 3mins to the next town with no power steering no traction control and all these other warning lights because it wouldn’t fix it anymore temporarily by in hooking the positive battery cable and waiting 20 minutes which I attempted 3 times with no success once we reached the town I was able to call and have someone come pick me and my truck up and brought a scan tool I cleared the codes only for them to come right back as soon as I would crank the truck! Had it professionally scanned with same results! Very dangerous issue! Yes it can be inspected yes professionally inspected $2300part only not labor to!

ODI #11725637FUEL SYSTEM, GASOLINE

The contact owns a 2017 Ram 1500. While the vehicle was at a dealer for routine maintenance, the contact was informed that the fuel system was fractured and rusted. The dealer attributed the failure to corrosion. The vehicle remained at the dealer, and the failure was associated with NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, neither the VIN nor the model year was included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,969.

ODI #11725150STEERING,SUSPENSION,ELECTRICAL SYSTEM

My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.

ODI #11725187POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly failed to shift into gear properly, with the check engine warning light illuminated. The contact stated that while the vehicle was stopped, after depressing the accelerator pedal, the vehicle unexpectedly reversed. The contact stated that while the vehicle was parked and shut off, the vehicle unexpectedly started rolling away while parked on a hill at the residence, and the parking brake was engaged. The vehicle was taken to an independent mechanic and DTC: P0814-000; for transmission failure was retrieved. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 214,000.

ODI #11725009SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Fortunately the vehicle was not in an accident. About a month ago ABS and traction control lights came on. Took pickup to mechanic with a C2200-49 code. Mechanic said the dealer could only fix the issue. Took to the dealer a couple of weeks ago and am now on a wait list with no indication when a repair can be made because of part availability. This problem seems to be the same as Ram 2500s have and have been recalled. The safety issue is the same.

ODI #11724761STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated. The vehicle was driven to the residence. The contact used a portable diagnostic tester to diagnose the vehicle and retrieved DTC: U0001 and U0402. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact was informed that an error code had been received, which indicated low voltage. The contact stated that the independent mechanic did not understand what the low voltage meant. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure reoccurred. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with steering control module failure. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,100.

ODI #11724765STEERING,POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 50 MPH, several unknown transmission codes were displayed on the instrument panel, and the vehicle went into LIMP Mode. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that a transmission flush was needed. The vehicle was repaired; however, the failure persisted, and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed and determined that the power steering rack had short-circuited and needed to be replaced. The contact researched and was made aware of an unknown NHTSA recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,455.

ODI #11722920TIRES

Please see attached document Tire size is , lt265/70r17

ODI #11722671ENGINE

The Coolant liquid is absorved with no external leaking. There is an active Recall (19V-757, FCA Recall VB1) that the dealer said fits perfectly my vehicle but for some reason my VIN# is not included under the recall and they can not do anything unless I pay them.

ODI #11722254POWER TRAIN

I was driving on Interstate 20 in the third lane from the right of four total lanes when my truck suddenly lost all propulsion while attempting to pass another vehicle. The engine did not shut off, but it immediately dropped to very low RPM and the accelerator pedal no longer controlled the vehicle’s power. Multiple engine warning lights illuminated at the same time. I immediately activated my hazard lights and attempted to maneuver the vehicle across traffic to reach the shoulder. Because the vehicle had no propulsion, this created a dangerous situation in active interstate traffic. Several vehicles had to take evasive action and I experienced multiple near-collisions while trying to reach the shoulder. After safely stopping, I had the vehicle towed to my home and later towed again to the dealership at my own expense. The day before this incident, I received a recall notice in the mail related to this issue: Safety Recall 66A/23V-411. However, the dealership has informed me that my vehicle is only covered under recall 66A (a software update) and not recall 73A, which involves replacement of the tone wheel component. Based on the symptoms experienced and the dealership’s diagnosis, the tone wheel requires replacement. However, the dealership states that this repair is not covered under the recall currently assigned to my vehicle. Given that this failure caused a sudden and complete loss of propulsion at highway speed, I believe this issue is directly related to the safety concern described in the recall and poses a serious safety risk. I am requesting that NHTSA review whether the recall coverage for this issue is adequate and whether vehicles experiencing this failure should also be covered for tone wheel replacement.

ODI #11721734SERVICE BRAKES

I have been told that I need to replace the ABS module. It is causing my trailer brakes not to work, the ABS is not working, and the Anti-Sway is not working. The dealership told me that the part has been back order for over a year. I do not feel that the vehicle is safe to use and we cannot pull our camping trailer with the vehicle. I cannot find a solution other than to trade in the vehicle, which I am not really in the market for a new vehicle. What can I do?

ODI #11721758STEERING

Randomly received a “service power steering” message on dash. RAM dealership is saying I need a whole new rack and pinon.

ODI #11721371STEERING

I was driving on the highway and the power steering in truck disappeared and the warning light turned on. Lost the power steering.

ODI #11721372STEERING

Steering is stiff at center. When turning left or right, it starts to free up and at 1/4 turn its stiffens up again then frees then stiff. The steering repeats this returning to center. I have also experienced in the last 6000 miles the truck pulling hard to the left somedays and other days pulling hard right. there was also an episode when the steering wheel shook valiantly at 70mph on a newly paved road. this lasted about 3 seconds and went away. I have inspected the ball joints and tie rod ends and these components are good. I haven't taken it to the dealer yet. I have researched this issue and found that the dealers won't fix this issue if your VIN doesn't match the "known" batch of EPS units installed at the factory. I ran my VIN number through both the Manufactures recalls and this sites and there are no recalls with this issue listed. I haven't had an official inspection done yet. From what I understand, the dealer will need to look at the serial number on the EPS unit, then determine if its a "known bad batch of EPS units" then see if you vehicle qualifies. since my VIN yielded no recalls, the common practice is the dealer will not fix the issue on a recall. No lamps have came on. This started in the fall of 2025. I have since replaced the ball joints and struts, but the steering is still stiff, loose, then stiff and doesn't want to return to center as described earlier.

ODI #11721451SERVICE BRAKES

abs brake unit failed and warning lights on dash for brakes . dealer says they can't get parts meanwhile I have no anti lock brakes and unable to use cruise control. been waiting on parts 18 months !

ODI #11721114AIR BAGS

Air bag light is on and doesn't disappear. It says service air bags soon.

ODI #11719812STEERING

The contact owns a 2017 Ram 1500. The contact stated that after restarting the vehicle, the message "Service Power Steering" was displayed. The vehicle experienced a loss of power steering assist. The contact restarted the vehicle several times to correct the failure, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 24,487.

ODI #11719549VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been non-functional for approximately one year. I have been informed the replacement part has been on national backorder for nearly two years, with no clear timeline for repair. The ABS system is a critical safety component designed to prevent wheel lock-up, maintain steering control during emergency braking, and reduce stopping distances in wet or icy conditions. Without a functioning ABS module, the vehicle is at increased risk of skidding, loss of steering control, and extended stopping distances. In a full-size pickup truck, this creates a substantial risk of serious injury or death to occupants and others on the road. Additionally, related systems such as traction control and electronic stability control may be compromised. Online owner forums indicate this is an ongoing issue affecting many Stellantis-built vehicles, including Ram 1500 models. While recalls have been issued for other model years for braking-related defects, no recall has been issued for the 2017 model year despite similar failures. It is unacceptable for a manufacturer to leave owners operating vehicles with a known safety defect while critical braking components remain unavailable for extended periods. If a safety system cannot be repaired within a reasonable timeframe, regulatory intervention is warranted. I respectfully request that NHTSA investigate this matter and determine whether a recall is necessary. Should an accident, injury, or fatality occur due to this unresolved ABS defect, the manufacturer should be held accountable.

ODI #11718500SERVICE BRAKES

The Anti-lock Braking System (ABS) module in this 2017 Ram 1500 has failed, causing the ABS warning light and Electronic Stability Control (ESC) indicators to remain illuminated. A diagnosis by an authorized dealership on 1/6/2026 confirmed the failure of the ABS module and the need for a total replacement. The dealership informed me that the necessary replacement part is on an indefinite backorder from the manufacturer with no estimated date of arrival. As a result, the vehicle currently lacks functional ABS and stability control. This creates a significant safety risk, as the vehicle may experience wheel lock-up or a loss of steering control during emergency braking or in slippery road conditions. The manufacturer's inability to provide a critical safety component for a modern road vehicle leaves the driver and public at risk. The vehicle is available for inspection upon request.

ODI #11718674POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I am reporting a persistent safety defect involving loss of intended drivability in my 2017 Ram 1500 with an 8-speed automatic transmission. For the past 3 years, on almost every use of the vehicle, the transmission enters an abnormal operating state where it becomes stuck in a single gear (most often 3rd or 4th) and will not upshift or downshift. When this occurs, the vehicle experiences reduced ability to accelerate and loss of normal drivability. The condition does not resolve while driving and requires me to pull over, shut the vehicle off, and restart it to restore operation. This defect has occurred multiple times at freeway speeds, requiring me to pull over onto the highway shoulder due to loss of vehicle function. A vehicle that cannot reliably shift or accelerate at highway speed presents a clear safety hazard to the driver and surrounding traffic. Requiring a stop-and-restart is not a safe or reasonable mitigation strategy in real-world traffic conditions. The issue occurs more frequently when the vehicle is cold, indicating a predictable and repeatable failure mode, not driver error or misuse. I have had to alter normal driving behavior, including extended warm-up periods and avoiding highways, to reduce risk. I was informed by repair facilities that this is a known issue related to transmission control module (TCM) software, and that Chrysler has issued Technical Service Bulletin(s) describing TCM software updates to address abnormal shifting and drivability behavior. The existence of these TSBs demonstrates manufacturer knowledge of the failure mode and a defined corrective action, yet the issue has not been addressed as a safety recall. I am submitting this complaint so the issue can be evaluated based on objective safety criteria. A vehicle that routinely loses drivability and requires emergency stops on freeways warrants formal safety investigation.

ODI #11717945STEERINGCRASH2 INJURIES

Our vehicle was a 2017 Ram 1500 crew Cab 4x4. We’re getting near to Goldfield Nevada. I saw this town to my left when I remarked about the town to my wife, we were going the speed limit of 70 mph about 2PM in the afternoon than all of a sudden steering went erratic, twisting and turning us all over the highway to strong for me to hold with no warning lights, Genie yelled out what is going on, I slammed on the brakes and the steering forced us off the road and rolled our vehicle close to two time over. My wife and I escaped with bruises and small cuts. Backs still hurt. I just had spent over $8500.00 on services including a new computer timing ring replacement new intake manifold and new ventilated brakes , tires had over 92% tread on them upgraded wheels I could not control the steering at all. All I could do was slam the brakes down trying to stop all of it and come to a halt. Steering twisted us all over the highway. I left a quite a stretch a rubber on the highway as we left the roadway and hit the loose gravel dirt and flipped over into a rocky ditch. This totaled our vehicle my wife and I had to be extricated through the front windshield and by a miracle did not need to go to the hospital. I’ve been in touch with [XXX] at Progressive. The vehicle was towed to Tonopah NV we have pictures that we sent to [XXX] at Progressive. I told [XXX] the brain box needs to be preserved along with the brake system for further investigation. I have learned now through my research as there is a problem with this type of electronic steering system. This vehicle types has to cause major accidents and an ongoing lawsuit. I’ll be contacting attorneys to let him know what happened and I know you need to know what happened also because the ongoing problems with these models 2013 through 2018 with the EPS. Sincerely [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11717141STEERING

Truck suddenly lost power, and no power steering assistance at all. Had it checked out by mechanic and mechanic stated a new Rack and Pinion was needing costing over 2 Grand.

ODI #11716726POWER TRAIN

The crankshaft tone wheel failed just like the TSB's and recalls. The vehicle would not restart. There are multiple bulletins and recalls along with warranty extensions for this issue but for some reason it does not seem to apply to my truck even thought it falls in the tsb years and details of failure.

ODI #11715537ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at a slow speed, the check engine warning light illuminated. The contact pulled into the driveway and turned off the vehicle. After exiting the vehicle, there was smoke coming from the exhaust pipe, with an abnormal burning odor coming from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven due to safety concerns. The contact related the failure to NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

ODI #11715030FUEL SYSTEM, GASOLINE

The contact owns a 2017 Ram 1500. While the vehicle was parked, the contact became aware that the fuel tank strap had detached and was hanging outside of the fuel access door. There were no warning lights illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11714630POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

I was driving my truck today. I went to turn on cruise control and as I got to the mileage that I wanted, I hit set and then after I hit set about a half mile down the road a truck after wanted to lose power and then allowed bang from the transmission then it did it again bang I turned the cruise control off. I pulled over and I looked it up and it told me do not use the cruise control again and try to get home safely and that’s exactly what I did.

ODI #11714667SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

Replaced the frozen suspension last year. Now that it’s cold again, similar codes are being thrown with new ones: Service Trailer Brake System, Service Air Suspension System, Service Electronic Braking System. To note, I’ve had a “Check Fuel Cap” code for years. It’s tied to 3 sensors along the fuel tank and absolutely nothing to do with the fuel cap itself. For the air suspension sensors (WHICH I’VE ALREADY REPLACED ONCE), and the fuel cap sensors— they all run nearly $300 a pop and that isn’t including labor. I personally cannot financially keep up with the vehicle’s maintenance costs. The fact that Canada had a class action lawsuit against FCA for the air suspension but we don’t is baffling. I pray nothing comes from these defective parts because I will be suing.

ODI #11714700STEERING,ELECTRICAL SYSTEM

Electric power steering failure. (EPS) the Eapas system has failed and now it’s causing my steering to be extremely rough and almost impossible to drive. I have now taken it to a Dodge/Ram dealership and they have confirmed EPS failure on my truck. This happened while I was driving trying to make a turn, almost caused me to get hit but luckily that did not happen.

ODI #11714336FUEL/PROPULSION SYSTEM

While walking to my car I notice my fuel tank hanging down and upon further inspection the front fuel tank strap broke, I took it to a mechanic who confirmed that the strap broke from the frame which has rusted. This is a MAJOR safety issue which can cause serious injury or death. I know this is a known issue for the 2009-2012 models but it looks like this is an ongoing issue.

ODI #11713556SUSPENSION

The air suspension in my 2017 Ram 1500 Rebel has gone out once again. I’ve had all of the air bags and compressor replaced once before and it has already gone out again, causing a very bumpy and unsafe ride. It is currently cold where I live, however, this problem started again during the summer time and is not due to the cold temperatures. Ram needs to fix this issue as I can’t continue paying for a defective suspension. While looking online, this is an extremely common problem and I’m wondering what more it will take before there is a recall? Please let me know what can be done to get this fixed for good. Thank you for your time and help.

ODI #11712375SERVICE BRAKES

ABS Module failure, no parts available. National backorder. Part no longer seems supported by RAM.

ODI #11712560STEERING

Power steering failed on two seperate occasions. Both times i was moving at a slow rate of speed and was able to safely exit the roadway. Both times check power steering warning light came on after the fact. I feel this is a real safety issue. This vehicle only has 27000 miles on it

ODI #11711999ELECTRICAL SYSTEM,SERVICE BRAKES

Anti lock brake module went out on my 2017 ram 1500. Dealerships do not have them in stock. From research it is a common problem for these years but only 2018 and up 1500's are recalled. Even if ai pay for the part the dealerships say they can't even get one. This is an enormous safety issue

ODI #11711832SUSPENSION

My air suspension suddenly dropped out while I was driving and almost caused me to get into an accident. It was very cold outside.

ODI #11711903STEERING

Lost all power steering.

ODI #11711597SERVICE BRAKES,ENGINE

1-ABS module, yes ABS breaks do not engage properly Yes, Gettel CDJR Punta Gorda FL Only the Dealer that sold me the truck ABS warning light came on a couple days after purchase, after restarting the truck the warning light went off for a few days then came back on and now is on all the time 2-Exhaust manifold, slight exhaust smell from time to time in cab Yes, Gettel CDJR Punta Gorda FL By dealer No warning light only a loud ticking noise from the exhaust manifold area, confirmed by Gettel service department

ODI #11711647STEERING

Electric power system failure causing sudden loss of power steering assist. Safety hazard steering locks up while driving requiring extreme effort to turn creating crash risk. Codes: C2217-00 and U11E8-00 Connections to Recalls: My vehicle exhibits the exact failure mode covered by recalls 16V-167 and 19E-077, but my VIN was not included despite having identical symptoms and diagnostic codes. The problem occurred about a month ago 12/15/2025. There was a warning message on the Dash and Loss of Power steering while driving. We took it to our trusted mechanic and multiply codes came up: C2217-00, U11E8-00, U0155-00, U0415-00 and C2128-00

ODI #11711480STEERING

Sudden loss of power steering first occurred in early 2025. Truck was towed to nearby auto shop and it was deemed that the eps system had failed. Geico deemed I was not at fault and that it was likely due to moisture getting in the system. The steering rack and pinion was replaced with insurance and then in January 2026, the same issue occurred again despite not throwing any previous check engine light codes.

ODI #11710588STEERING,SERVICE BRAKES

ABS,BRAKE Warning lights on. Brakes locked up during emergency stop which resulted in loss of steering control. Cleared ABS code and it immediately reappears. Appears ABS Module is defective. When I called dealership to order ABS module was told not available due to engineering hold. I know other year Ram models have active recall on same issue and component.

ODI #11710816STEERING

Electric Power Steering failed

ODI #11710383SERVICE BRAKES

The ABS / check trailer brakes warning lights started coming on and staying on. Took it to the dealer to get it taken care of and they were no help. They said the ABS module was failing but the replacement part for that has been on back order forever. They said it was okay to drive that I just wouldn't have the antilock brake system. Clearly a safety issue that it appears Ram has no interest in fixing.

ODI #11709579FUEL/PROPULSION SYSTEM

In November 2025, while traveling at highway speeds, the High-Pressure Fuel Pump (HPFP)—the very component installed to satisfy the Z46 recall—suffered a catastrophic failure. This resulted in an immediate loss of fuel pressure, smoke, and a total engine stall. The failure caused a loss of power steering and braking assistance, creating a severe safety hazard on an active interstate.The vehicle has been at the RAM dealership for over one month waiting on parts for repair.

ODI #11709039STEERING

loss of EPS, no the vehicle has not been inspected yet, no prior symptoms . drove vehicle to store and parked in parking lot, when returned to vehicle, no power steering with warning lamps

ODI #11709169ENGINE

EGR Cooler cracked @ 58,000 miles resulting in a disabled truck that has to be towed to the nearest dealership 20 miles away and 1 1/2 hours from our home two days before Christmas 2025. Thankfully my family was ok and the engine did not catch fire. The original EGR cooler was replaced by the manufacture under a recall at the end of 2020 @ 28,000 miles.

ODI #11708669STEERING

The electronic power steering rack failed. We have had consistent temperatures near 0°f, with highs rarely above freezing for the past couple weeks. The motor and circuit panel for the steering rack built up enough water to freeze solid and completely lock the steering, luckily in the yard so I didn't have to go get my wife from work. But I've had to sideline my work both to work on it, and so my wife can take my truck to her job as this is her truck. I thawed the unit and re sealed the seam by the motor, as well as the cover over the circuit panel. Some part of it appears to have shorted out as it won't work now that it's been thawed, and is giving a message on the dash to service power steering. No prior issues, or warnings that something was failing. Glad it didn't fail last week when my wife and one year old daughter were on the road visiting family hours away. I can barely afford to buy a vehicle any more, never mind take one to a dealer or other shop for repairs. Plus I'm an hour from any of them, and at least 2 weeks wait to get in. I did try to get an answer from a couple of them. I do all my own repairs. I just can't fathom how putting sensitive electrical components underneath a 4wd truck and relying on a half hearted dab of silicone to seal them against the elements is a good idea. What was wrong with good old hydraulic power steering. I'm waiting for a cost and timeframe to get a replacement currently.

ODI #11708308FUEL SYSTEM, GASOLINE

The contact owns a 2017 Ram 1500. The contact stated that while having an annual winter inspection completed on the vehicle, the contact was informed that the fuel strap was extremely corroded. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 89,643.

ODI #11707739FUEL/PROPULSION SYSTEM

I am reporting a critical safety failure involving my 2017 Ram 1500 with approximately 89,000 miles. The component that failed was the fuel‑tank support system, specifically the frame section that holds the fuel‑tank brackets and strap. The frame in that area had completely rusted through, causing the fuel tank to drop and hang dangerously close to the ground. The failed components are still on the vehicle and are available for inspection upon request. This failure created a severe safety hazard. A partially detached fuel tank poses an immediate risk of fuel leakage, fire, or complete separation of the tank while driving, endangering both myself and other motorists. The issue has been confirmed by an independent, certified mechanic. They advised that the corrosion was so extensive that the frame would need to be disassembled to attempt any repair, which they were unable to perform. At this time, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other official entity beyond the independent mechanic. There were no warning lamps, messages, unusual noises, or other symptoms prior to the failure. The problem became apparent only when I visually noticed the fuel tank hanging lower than normal. Given the seriousness of this defect and the potential for catastrophic failure, I am requesting immediate review and guidance on next steps.

ODI #11707779SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact owns a 2017 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The vehicle was repaired. Additionally, the contact stated that upon starting the vehicle recently, the vehicle failed to move after several attempts. The contact used a vehicle scanner and retrieved a DTC code related to the interlock safety switch solenoid. The dealer and the manufacturer were not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

ODI #11707091STEERING,SUSPENSION,SERVICE BRAKES

Steering goes in and out, stability control keeps acting up and light stays on, and service braking. Contacted RAM dealership, and was told that the recall was already completed before I owned it. It seems odd that the same symptoms are showing up again. I can’t drive the truck safely. The steering locks up and hard to turn. The anti-lock brakes are activated when using brakes.

ODI #11706701SUSPENSION

My rear airbag suspension consistently looses air pressure and drops to the lowest setting. The dealer is unable to find a cause of the issue. It is a safety issue because I use the truck to pull a camper and if I loose the rear air suspension while towing, I would loose stability and possible cause an accident. There are no warning lights that there is a problem with anything and the diagnostics performed by the dealer show no failure codes.

ODI #11706855STEERING

The Electronic Power Steering system failed on my Ram 1500 and it became extremely difficult to steer the truck. It created a very unsafe condition to drive the vehicle and Stellantis doesn't cover this VIN in the existing safety recall for this steering system on other Ram trucks.

ODI #11706435STEERING,ELECTRICAL SYSTEM

As I was driving onto the highway, my battery low voltage indicator came on and shortly after my power steering failed. I had this issue earlier this year in April 2025 and replaced the old battery with a new one but after this incident, I don’t think it’s the battery anymore. I believe it’s the Electric Power Steering system.

ODI #11704590POWER TRAIN,ENGINE

DTC P0336 crankcase position sensor A circuit range/performance code truck lost power for several seconds at 50mph in traffic almost causing a collision, then power returned causing fast acceleration almost lost control of vehicle. truck is now in limp mode. there is a recall for DTC P0336 is a known defective reluctor wheel problem on Ran eco-diesel trucks made between 2014-2018. I have a 2017 model which was purchased june 2018. Ram dealership says my vin is not included in recall though my model and year is.

ODI #11704339VEHICLE SPEED CONTROL

The contact owned a 2017 Ram 1500. The contact stated that while driving at 40 MPH, the vehicle independently accelerated. The message “Service Electronic Throttle Body” warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.

ODI #11703824ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

ABS module failure, dealer has tried to reprogram computer but didn’t work. They also tried to send out to rebuild the ABS module and it couldn’t be rebuilt. Dodge has no part to replace as of yet because this part was made vin specific. Brake traction control, trailer brakes and cruise control do not work. I have had this issue over a year now.

ODI #11703405STEERING,ELECTRICAL SYSTEM

I was driving the vehicle and suddenly the power steering became difficult to steer. It has happened to me on several occasions often in situations where an accident could have been caused with my family in tow.

ODI #11703372STEERING

The electronic power steering system failed Without warning. The truck became very difficult to steer and put my family in danger. I took the truck to a garage and the mechanic confirmed that it was the electronic power steering. There were absolutely no warnings at all before it failed.

ODI #11700912VEHICLE SPEED CONTROL,SERVICE BRAKES

While driving on the highway at 70 MPH on cruise control the ABS and Traction Control lights came on and the cruise control stopped working. There was a warning message to have the ABS system serviced. This happened again two days later. The lights did not come on after restarting the truck. I took it into the dealer and the codes were C0020-1C and C0020-16. The shop said the ABS pump and ABS control module need to be replaced. The control module has been out of stock for 3 years according to the parts department. Reconditioning is an option but the chip to fix the module is no longer available. This one dealer has close to 20 trucks waiting for this part. The 2017 and 2018 Ram 2500, 3500, 4500, and 5500 were recalled for the ABS, but not the 1500. From my research it seems like the same parts were involved in that recall. I have been in contact with Ram Customer Service and they are attempting to find a part, which I appreciate, but they admit that many are looking for the part and some have been waiting years. They tell me there was an issue with the original manufacturer and they had to redesign and remanufacture the part. It seems to me that this was a defective part and similar parts to this were involved in a recall of other models by the same manufacturer. I am willing to pay for the repair just to have a reliable and safe vehicle, but I would think a defective brake part should be involved in a recall. The other problem is the lack of available parts for multiple years.

ODI #11699333STEERING,ELECTRICAL SYSTEM

My truck doesn’t display a light and the steering doesn’t work. I can’t move the wheel. I have not had inspection done yet as I need to find a way to tow it.

ODI #11698894AIR BAGSCRASH

Was traveling at least 45mph. Car pulled out in front of me. Had impact on passenger front side of my truck.

ODI #11697878POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that while driving at 65 MPH, the contact became aware that the transmission was shuddering. No warning lights were illuminated. The contact stated that while attempting to drive the vehicle to the shoulder of the road, the contact noticed a large piece of detached metal flying, which was part of the drive shaft. The contact stated that the transmission was severely shuddering. The contact proceeded to drive the vehicle to the shoulder of the road and saw another large piece of metal flying, which was another part of the drive shaft that had detached from the vehicle. The contact stated that the rear wheels locked up, and the shuddering was persistent. The vehicle was driven to the shoulder of the road. The contact and the passenger, who was seated in the front passenger's seat, exited the vehicle. The passenger noticed smoke coming from the vehicle ,but there was no fire. AAA was contacted, and the vehicle was towed to an independent mechanic where a diagnostic test was performed. The contact was informed that the rear differential, rear axle, transfer case, and other unknown parts needed to be replaced. The contact referenced NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included in the recall. The dealer was made aware of the failure. The contact was advised to contact the manufacturer to report the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that an inspector would be inspecting the vehicle, however the contact stated that the inspection was not performed. The failure mileage was approximately 53,300.

ODI #11696908STEERING,ELECTRICAL SYSTEM

My 2017 Ram 1500 suffered a complete failure of the electronic power steering (EPS). The truck became unsafe to drive — steering assist cut out suddenly, and warning lights appeared. A professional mechanic removed the rack-and-pinion and found it completely filled with water and mud, despite no external damage. This is a sealed electronic unit — contamination like this points directly to a manufacturing defect. FCA issued Recall S19 (NHTSA 16V-167) for this same EPS failure in 2015–2016 models, yet they refuse to help because my VIN isn’t “covered.” This is unacceptable. Same part, same failure, same safety risk. The truck only has 63k miles, and an active NHTSA investigation (2023) and recent class actions (2024–2025) confirm this is a widespread problem. I’m asking NHTSA to push for a full recall expansion and hold FCA accountable. This is a serious safety issue with real consequences. My steering wheel completely locked up while I was driving with my 5 year old daughter in the truck on Christmas Day no less. It could have been much worse.

ODI #11695957STEERING

Power steering completely lost power and couldn’t control the truck, almost got into a collision

ODI #11694833STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving 80 MPH, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to steer the vehicle. Additionally, the contact stated that the failure occurred while starting the vehicle after the vehicle had not been driven for more than a day. The vehicle was initially taken to an independent mechanic, where the vehicle was diagnosed with a defective steering column shaft. The contact stated that the steering column shaft would be sprayed with lubricant, which would temporarily correct the failure; however, the failure returned after consistent driving. The vehicle was taken to a dealer, where the contact was provided an estimate for a diagnostic test. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

ODI #11693739STEERING,ELECTRICAL SYSTEM

Loss of power steering in cold temperatures with electronic power steering.

ODI #11693061VEHICLE SPEED CONTROL,SERVICE BRAKES

My 2017 Ram 1500 is experiencing a critical failure of the ABS control module, resulting in persistent brake system warning lights, ABS warning, and electronic stability control (ESC) warning on the dashboard. This failure disables the anti-lock braking system, traction control, and cruise control, posing a significant safety risk, especially in adverse conditions where ABS is essential to prevent wheel lockup. The dashboard warning lights are constantly illuminated, creating distraction and driver fatigue. The dealership diagnosed the issue as a faulty ABS control module but informed me the part is on indefinite backorder with no estimated availability. They provided no interim solution, leaving me to drive an unsafe vehicle without ABS or cruise control, critical for long-distance highway travel. The absence of ABS increases the risk of skidding or loss of control during emergency braking, particularly on wet or slippery surfaces. The disabled ESC further compromises vehicle stability. This failure at 125,000 miles on a well-maintained vehicle is unacceptable and appears to be a widespread issue, as numerous 2015-2018 Ram 1500 owners report identical problems online and in forums. This defect warrants an immediate NHTSA investigation and recall, as it mirrors issues in 2017-2018 Ram HD models already under recall for similar ABS/HCU failures. I should not be forced to drive an unsafe vehicle indefinitely or pay out-of-pocket ($500-$2,000 per dealership estimate) for a manufacturer defect affecting thousands. Please expedite a recall to ensure Ram/Stellantis provides prompt replacements or reimbursements. My truck has been meticulously maintained with regular service and there is no reason this should be happening.

ODI #11691018ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

I have a bad ABS Module. Due to this, I dont not have ABS, traction control, or cruise control. I have been trying to get one for years, since roughly 2021... Again, I do not have ABS or tractions control, which are federally mandated to have. I have been told that the chips on this module is bad and that nothing that can be done. This is just wrong, and is a major safety concern on the road that I would hold the dealer liable for. Safety is a major concern here if I have to brake abruptly, or it is raining without traction control I fear for myself and others lives are at risk ... There were no warning, the light indicators just went off and started flashing... I feel this needs to be fixed asap, and I just recently learned that I could reach out here in hopes to find a resolution. If it cant be fixed, then I believe the dealer should have to buy the vehicle back as they are federally mandated to provide ABS and traction control on vehicles. Thank you for your time.

ODI #11690744SERVICE BRAKES

Emergency brake does not hold vehicle when parked. Had dealership look at brake system and everything is fine. When emergency brake is applied, I can drive off not realizing the brake is on until an alarm sounds that I am driving with it engaged. This has been ongoing for years. I checked multiple forums on this problem and I am not the only one that has asked about the particular problem.

ODI #11689972ELECTRICAL SYSTEM,SERVICE BRAKES

The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously RAM/DODGE has no interest in resolving this issue without the intervention of some regulatory authority.

ODI #11689704FUEL/PROPULSION SYSTEM

The bracket connecting the fuel tank strap to the frame has broken and left fuel tank unsupported. Extreme fire hazard is fuel tank becomes disconnected or leaking

ODI #11688124ENGINE

Egr coolant system leaking

ODI #11687164VEHICLE SPEED CONTROL,SERVICE BRAKES

The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously Stellantis has no interest in resolving this issue without the intervention of some regulatory authority.

ODI #11687185SERVICE BRAKES

DASH POPPED UP TIRE TRACATION NOT WORKING, TOOK TO DEALER AFTER I SCANNED. BRAKE MODULE IS BAD AND WAS TOLD COULD NOT DRIVE UNTIL REPLACED, DUE POSSIBLE LOSS OF CONTROL. ABS BRAKE MODULE PN#68295368AC NEEDS REPLACING. THE DEALER AT THE TIME SAID THE PART WAS BACK ORDERED WITH 5 WAITING FOR OVER 2-3 MONTHS. THAT WAS AUGUST 5TH. I HAVE CHECKED WITH DEALER EVERY WEEK SINCE, ON THE PART AND STILL NO PARTS AND THEY ARE UNSURE OF WHEN THEY WILL RECIEVE THEM. THIS IS MY MAIN SOURCE OF TRANSPROATION AND I CANNOT DRIVE DUE TO POSSIBLE BRAKE FAILURE. I HAVE CALLED OTHER DEALERS AND BEING TOLD THE SAME THING.

ODI #11686050SERVICE BRAKES

What component or system failed or malfunctioned: Electronic/ABS-Anti-Lock Braking System, and is it available for inspection upon request? YES. How was your safety or the safety of others put at risk? When the light comes on, brakes shake and when on a wet/slippery surface, pushing down on brake pedal, feels like there's no brakes and it's hitting metal. There's been a recall for other 2017-2018 RAM models for the defective Hydraulic Control Unit (HCU) that can cause failures in the anti-lock braking (ABS), electronic stability control (ESC), and traction control systems and this seems to be the same issue. It's a Dodge RAM 1500 5.7L Hemi and only has 17,200 miles on it, seems odd to have this issue and not be included in the recall. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, warning lights show: 1. ABS with a circle around it, 2. a car with 2 wavy tire tracks behind it and a message stating: "Service Electronic Braking System" and "4 Wheel Drive Disabled" light has been going on and off for a couple years

ODI #11686069ENGINE

VIN [XXX] Recall “66A Loss of Crankshaft position”. Why is this recall only a software update and does not fix the issue causing the recall? The faulty part is the Tone Wheel and the delamination of the magnetic material on the wheel. The software update just allows the car to drive faster, (40mph) to get it to the dealer for the $2k plus repair. Daimler Chrysler or Fiat, who makes the EcoDiesel engine should be required to pay for this repair. The safety issue is still present. Driving 40mph at 4200rpm on the freeway is a safety concern. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11683382POWER TRAIN,TIRES

The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was at the dealer for routine maintenance, the contact was informed that the drive pinion seal of the rear differential was leaking, and an unknown bolt was bent. The contact stated that while driving at various speeds, the oil pressure warning light illuminated, and the TPMS warning light illuminated. The contact was unsure what repairs needed to be performed. The dealer advised the contact to stop driving the vehicle. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The contact related the failure to that NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included. The failure mileage was approximately 159,000.

ODI #11682981STEERING,UNKNOWN OR OTHER

The drive shaft and both sides of the front half shaft are bad creating damage to front tires. Mechanic said it seems to be a big problem arrising with Rams that shouldn't be going bad.

ODI #11682186SERVICE BRAKES

I am writing to formally express my concern and disappointment regarding the unavailability of Mopar part #68295368AC, the ABS Control Module for the 2017 Ram 1500 Big Horn. As a result, both the anti-lock braking system (ABS) and cruise control are inoperative. This creates a serious hazard: without a functioning ABS, the risk of skidding and collisions increases significantly. In some cases, owners have reported vehicles rendered undriveable due to locked brakes caused by this failure. On [XXX], I brought my vehicle to Arrigo Chrysler Dodge Jeep Ram of Fort Pierce, Florida for scheduled 70,000-mile service. During intake, I showed the service advisor the illuminated ABS warning lights on my dashboard (see attached photos). Using On-Board Diagnostic Scanner (OBD service dongle), the advisor confirmed an active error code for internal ABS module failure. The service team performed the routine oil change and provided me a Multi-Point Inspection report. However, the report reflected all “green” results and contained no notation regarding the ABS failure, despite the confirmed error. After leaving the dealership and reviewing the documentation, I immediately returned. At that time, the advisor reconnected the diagnostic tool, again confirmed ABS Module Internal Failure, and explained the part was unavailable nationwide with no timeline for restock. I specifically requested to purchase the ABS module replacement for a total amount of $811.58 so this part would be noted in my service record. The service advisor added a note on the invoice that the Customer is aware that the part is on back order with no ETA at this time. Reference the following documentation dated 08/14/25: 1. Invoice #[XXX] 2. Invoice #[XXX] Arrigo CDJR Fort Pierce Multi-Point Inspection Checklist - incorrectly reflecting all “green/OK” results despite a failed ABS module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11681980ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

Unknown. We have owned this vehicle for almost 3 years now and we have had to replace 2 sensors, the cruise control will intermittently no disengage when buttons are pushed or brake pushed, replaced the full pump, sometimes it will lose all power going down the road, HD to replace the fuse box because it was getting and started to melt, it will try to start and will just keep cranking until you slam on the gas, and the rear window leaks every time it rains. We have paid for everything out of pocket and we are still having all these problems and the mechanics can not figure out the problem,but are guessing it the fuel pump or fuel injectors.

ODI #11681694FUEL SYSTEM, GASOLINE,STRUCTURE

The contact owns a 2017 Ram 1500. The contact stated that while driving on the highway at 65 MPH, there was an abnormal rattling sound coming from inside the cabin of the vehicle. There was no warning light illuminated. The contact pulled over to inspect the vehicle and became aware that the fuel tank strap had detached from the corroded fuel tank strap bracket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,332.

ODI #11681158ELECTRICAL SYSTEM,SERVICE BRAKES

ADDENDUM TO COMPLAINT #11679643, SUBMITTED ELECTRONICALLY TO NHTSA ON 8/10/2025 10:10:09 AAAM - ADDENDUM READS AS FOLLOWS: ON 08/16/2025 WENT TO VINELAND DODGE CHRYSLER JEEP RAM DEALERSHIP LOCATED AT 899 S. DELSEA DRIVE, VINELAND NJ 08360. PHONE (856) 794-9700 AND SPOKE WITH MARTHA THE MANAGER. MARTHA HAD ONE OF HER TECHS SCAN VEHICLE FOR FREE AFTER PRESENTING HER WITH MY COMPLAINT FORM. TEST CAME BACK CONFIRMING ABS BRAKE MODULE DEFECTIVE / FAILED TEST. BECAUSE MY VIN DOES NOT SHOW ON ANY RECALL LIST I WAS PROVIDED A QUOTE # [XXX] IN WHICH PART #68295368AC ABS BRAKE MODULE WILL COST $483.00 PLUS A $75.00 CORE CHARGE. LABOR TO REPLACE WAS WRITTEN IN RED INK AS $285.00 TO REMOVE AND REPLACE THE ABS MODULE PLUS REPROGRAM TO VEHICLE. IN RECEIVING THE QUOTE I AGREED TO PURCHASE AS I NEED MY VEHICLE TO DRIVE FAMILY AND FOR WORK. MANAGER GOES TO PARTS DEPARTMENT AND GIVES THE QUOTE TO PARTS COUNTER REP EXPLAINING TO PLACE ORDER AND PROVIDE INFO BACK TO HER SO THAT SHE CAN EXPEDITE. RECEIVED BILL AND PAID A TOTAL OF $612.82 FOR PARTS, CORE CHARGE, TAXES, AND CONVIENENCE FEE FOR USING MY CREDIT CARD. NOTE THIS CHARGE DOES NOT INCLUDE THE $285.00 LABOR FEE TO INSTALL AND PROGRAM MODULE ( WILL BE BILLED AT TIME OF SERVICE.) WHEN I GET THE PAID INVOICE BACK I AM TOLD THE PART IS BACKORDERED DUE TO A RECALL, AND THAT THE PART MAY NOT BE AVAILABLE FOR AT LEAST 45 DAYS. ONLY WAY TO GUARANTEE BEING A RECIPIENT OF THE PART WITH MANAGER PLACING EXPEDITE REQUEST WAS TO PREPAY AS I WAS TOLD. INCLUDED ARE COPIES OF OBD II REPORT FROM DEALER, QUOTE PROVIDED, AND RECEIPT OF PAYMENT. I WILL NEED TO KNOW HOW TO GET REIMBURSED FOR THIS RECALLED PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11679643ELECTRICAL SYSTEM,SERVICE BRAKES

ON FRIDAY JUNE 13, 2025 ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND WOULD STAY ON MOMENTARILY THEN TURN OFF. ON AUG082025 THE ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND STAYED LIT. ON AUG102025 DROVE TO AUTOZONE BUENA NJ AND HAD THEM SCAN MY VEHICLE USING THEIR FIXFINDER OBDII SCAN TOOL AND APPLICATION. CHECK ENGINE PASSED, ABS FAILED, EMMISSION READY, SERVICE INTERVAL PASS. THERE FIXFINDER APPLICATION INDICATED THAT FOR ABS THE SOLUTION WOULD BE TO REPLACE THE ABS CONTROL MODULE. NO OTHER PARTS LISTED. ATTACHED IS COPY OF REPORT.

ODI #11679019SERVICE BRAKES

Anti-lock Brake Module Internal Electronic Failure. Currently, impossible to replace part due to backorder. Mopar needs to include 2017 Ram 1500 in their ABS Recall for 2019+ models.

ODI #11678053ENGINE

Ram 1500 Exhaust Manifold Exhaust in passenger cabinet causing sore throat, headache and asthma exacerbation. Loud ticking sound when starting and acceleration.

ODI #11677631STEERING

Driving and powersteering takes over or quits working and makes it dangerous turning. Electric powersteering switch/sensor failure making the truck uncontrollable while taking a turn

ODI #11676743ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2017 RAM 1500 from a private seller. The contact stated that the sales advertisement and the odometer indicated that the mileage was 89,400. In addition, the contact was informed that the vehicle had been in one previous accident. The contact purchased the Carfax report, which indicated that on December 26, 2024, the vehicle received a transfer case replacement, and the mileage was reported at 181,000. The contact stated for confirmation of the information, the contact purchased a second car fax report, which shared the same information. The contact stated that the seller declined contact.

ODI #11675931STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.

ODI #11674998STEERING

Power steering will turn off randomly while driving. It makes it very hard to turn and is extremely dangerous to drive. It is a safety hazard for me, my family, and anybody on the road nearby. The problem has happened multiple times with no warning. The power steering will work fine for a period of time but randomly cut off. Vehicle was brought to a dealer but they are unable to replicate the issue while the steering is working. Upon further research, this seems to be an issue with many trucks of this make and model. The part to replace it (electronic power steering assembly) is on back order or out of stock due to so many of these trucks having this issue. Again this is extremely dangerous and deserves a recall at minimum.

ODI #11675038UNKNOWN OR OTHER

The tone wheel magnet broke apart and is not a part of recall 66a.my truck is currently in the shop awaiting repairs.

ODI #11675059UNKNOWN OR OTHER

There is a current recall for ram 1500s with faults in their Abs systems, which causes their ECS system to disable itself. My 2017 vehicle has been experiencing this issue since purchase in 2019. I have tried to get ram dealerships to diagnose this issue several times, but each time they say that they cannot recreate the fault. My goal in filling this report is to get my vehicle added to this recall.

ODI #11673520STEERING,VEHICLE SPEED CONTROL,ENGINE

The transmission control valve is taking over the truck. It is a huge safety concern. You have NO CONTROL over the vehicle when it happens.

ODI #11672300POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that after starting the vehicle, the vehicle moved forward independently. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30.

ODI #11671886ENGINE

MANIFOLD EXHAUST BOLTS ARE BROKEN OFF AND THE EXHAUST FUMES GET INTO THE CAB.

ODI #11671320POWER TRAIN,ELECTRICAL SYSTEM

Electrical problems with the power steering. Shifting and RPM’s transmission

ODI #11670698STEERING

Power steering module failure

ODI #11670480SERVICE BRAKES

ABS Module has internal failure. ABS turned off, Traction and stability control turned off, Cruse control disabled.

ODI #11670067SERVICE BRAKES

Abs module not communicating and is common issue. It is so common thee is a back order on abs module and you can’t obtain one with dealer or online. So Dodge is ok with poee driving around with no abs and it also disables trailer brakes and cruise control but no resolve with manufacture.

ODI #11670081STEERING

I was on a 4 hour drive to Ohio and got to my hotel parking lot, started unpacking and my service power steering like came on. Took it into a shop just down the road and it was a struggle to turn it. they told me the rack and pinion went out. Glad I wasn't on the freeway when this happened.

ODI #11670087STEERING

Electronic power steering stopped working.

ODI #11669641STEERING

At 60,000 miles I started experiencing power steering failure at random times. Speed of vehicle or time of year did not matter. Vehicle becomes extremely difficult to steer. This is the electronic steering rack. This has been continuing on for 20,000+ miles and I cannot take it anymore. I feel like I have gotten a lemon and I am continuing to put myself and others at risk. I will not allow other members of my family to drive this vehicle because of the safety concerns. I am aware of no recall on the 2017 remodel year but there is on the previous year - which is when my vehicle was manufactured. There were no warnings when this started happening...no check engine light or other issues. I recently had an inspection and quote (attached) to repair but is cost prohibitive at the moment. I am honestly considering legal action if possible.

ODI #11668848STEERING

The Service Power Steering light came on while I was driving my truck on I80 and left me with no power steering.While I was driving on the interstate there were several times where the vehicle didn't want to turn unless I really jerked on the steering wheel which in turn jerked the truck into the passing lane once the wheels turned and came close on 2 occasions of hitting the vehicle in the passing lane. I was able to get it home and to the garage and my steering rack needed to be replaced at a cost of $2319.16 + tax. I see that there was a recall for this exact problem for Ram trucks up to year 2016 but unfortunately mine is a 2017. I have been on many forums and there are so many others out there with a 2017 or newer Ram that has this exact same problem so this isn't a "my truck" problem this is a Ram problem that needs to be recalled before accidents are caused by this (which I'm sure some accidents have already happened due to the steering rack).

ODI #11668906SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 1500. The contact stated that the ABS, traction control, and brake warning lights were displayed on the instrument panel. The contact added brake fluid to the brake fluid reservoir; however, the warning lights returned soon afterwards. The vehicle was then taken to the dealer where the braking system was serviced; however, the warning light returned after the repair. The vehicle was taken back to the dealer where a diagnostic test showed that the brake module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 47,000.

ODI #11668645STEERING

Steering gets tight and loose. No warning or fault light. Gets hard to steer.

ODI #11667945AIR BAGSCRASH

We were involved in an accident and the air bags did not deploy. We were turning left and another vehicle went through a red light and hit my 2017 Dodge RAM 1500. The other vehicle was traveling at a high rate and and collided with the front of our truck. I'm very shocked that the airbags did not deploy.

ODI #11668033STEERING

Was driving down the interstate going around a curve and the service power steering message was displayed and lost power steering. Almost went into other lane of traffic almost causing an accident at 70mph. Was able to get vehicle to side of road. Turned off and back on then power steering worked. On the way home the power steering failed again almost causing another wreck. Turned truck off and back on and worked again. This almost caused me to wreck 2 times in one day. The warning message displayed at the exact timing that power steering was lost so no advanced warning of any issues. Code states that there is a software problem with the EPS unit. 2015-2016 Rams had a recall for the exact same issue that I'm having with my 2017 currently. This is a tremendous safety issue and could cost people their lives if not corrected soon!!

ODI #11667740SUSPENSION

The contact owns a 2017 Ram 1500. The contact stated while driving 35-40 MPH and hauling a trailer, the track bar fractured, causing the contact to lose control of the vehicle, and the vehicle veered into the passing lane, causing the trailer to swerve from side to side. The contact stated that upon shifting to neutral(N), the vehicle decelerated and stopped. The contact was able to drive to the residence at 15 MPH. The vehicle was taken to the Chrysler dealer however, no assistance was provided. The vehicle was then taken to a Chevrolet dealer, where an alignment was performed. The contact was later replaced with the track bar. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was out of warranty. The failure mileage was approximately 157,000.

ODI #11665694STEERING

Rack and Pinion failed on me at 99k miles. I just got done with my workout and went to go start up the truck and the service power steering message came on with the power steering indicator light. That wheel would hardly move when I tried to move. I also decided to look under the truck and under the hood for any leaks and nothing and then soon realized after doing a quick google search that the 2013 and up models are electric power assist instead of hydraulic. The truck was towed next day to the dealer and they quoted $3600 to replace the rack and pinion.

ODI #11665133SUSPENSION

Air suspension stopped working. Rear driver side drops with out noticed at anytime while parked or driving. My safety concern is that it will drop low enough while driving on the highway and cause for my truck to roll over. I have read about others having the same issues with the air suspension in the front, back or both. I was going to take it to the dealership but reading online from different souses and other that have the same problems the dealer had not fully fix the problem. Am not in the position to leave my vehicle in the services department of the dealership for then not to fix the problem.

ODI #11664167ELECTRICAL SYSTEM,ENGINE

Hemi 5.7 lifters and ate up crank had to replace engine with 79000 miles and now I keep getting random misfire ordered ecm and it want let alt charge they say it’s in our wiring

ODI #11663780ENGINE

The EGR valve and EGR cooler went out and it caused the MAP sensor to melt and also caused the intake manifold to melt and if I didn’t shut the truck off it was going to catch on fire. And this truck has had this problem in the past due to a recall and it was repaired and it happened again on may 4th 2025

ODI #11662912ENGINE

I am reporting a recurring and well-documented issue involving broken exhaust manifold bolts on my 2017 Ram 1500 with the 5.7L HEMI engine. My truck has only 47,000 miles, and the driver-side manifold has already required repair once due to broken bolts. Now, I am again hearing ticking noises and suspect further bolt failures and the passenger side , indicating this issue is not isolated but chronic and systemic. Thousands of other owners across Ram forums and communities have experienced the same failure, especially in Ram 1500s from 2009 to 2018 equipped with the 5.7L HEMI. The failures are typically caused by thermal expansion and contraction, which leads to the exhaust bolts snapping, particularly the rear ones. This results in exhaust leaks, increased emissions, and potential long-term engine damage. Despite the known and widespread nature of this defect, there has been no recall or extended warranty coverage from the manufacturer. Owners are frequently forced to cover expensive repairs (over $1,000) for what is clearly a design or material defect that occurs well below typical component lifespans. I respectfully request that the NHTSA investigate this issue and consider initiating a recall or mandatory service campaign. A critical engine component failing at such low mileage, and more than once, should not be dismissed as normal wear and tear.

ODI #11662708STEERING

I was going down the road and I couldn't steer my truck the power steering went out cause me to almost wreck power steering is electrical

ODI #11662518SERVICE BRAKES, HYDRAULIC,ENGINE

The contact owns a 2017 RAM 1500. The contact stated that upon starting the vehicle, the check engine, ABS, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired, and the contact was advised to contact a dealer for repairs. An unknown dealer was contacted and informed the contact that the parts were on backorder. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

ODI #11662179STEERING

My electronic power steering (eps) rack and pinion completely failed out of nowhere. I took it to the dealership and they told me the module basically fried itself and that I had to replace it. I've only owned the truck for 5 months now and can't really afford to pay 4,000+ dollars to repair this defective part.

ODI #11661477STEERING

My Power steering started going in and out a few months ago. Somehow survived the trip from South Carolina to Alaska. Power steering completely went out on Tuesday, [XXX]. I’ve ran diagnostics and it has to be the EPS rack. The rack is getting power but is not responding. I’ve been hearing this is happening to a lot of 4th gen rams. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11660618STEERING

At 76,000 miles the electric steering rack and pinion went out! Causing the steering to be stiff and potentially setting up for accidents since steering just got stiff. After spending $4,000.00 the problem has been replaced.

ODI #11660301FUEL/PROPULSION SYSTEM

The diesel EGR Cooling System prematurely failed on a vehicle with low mileage and repaired at owner's expense. This defect allows pre-heated, vaporized coolant into the EGR system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. Other than noting black residue in the coolant reservoir, there is no warning or notification to the owner that this dangerous condition had occurred, and that their safety may be at risk if not monitored. Previous model years had this same defect and are covered by Safety Recall VB1 / NHTSA 19V-757 Diesel EGR Cooler.

ODI #11659353FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11659355STEERING

Was running errands in town, truck was on and off a few times over 2 hours. Started up leaving restaurant, I had no power steering. Completely gone, the (service power steering) light and warning popped up on my dash. The power steering has been intermediate loss for the past 5 days now. Works when it wants. Took a local shop to get the code read, lost communication to the EPS. Some times when I start the truck, I can drive 1-15 miles, and the power steering goes out suddenly.

ODI #11656530ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was parked and unoccupied at the residence, the vehicle locked and started independently. The contact stated that a dealer was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

ODI #11655308STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving 20 MPH, the contact became aware that the electronic power steering failed to function as intended. The contact was able to pull to the side of the road. The service power steering warning light was illuminated. The vehicle was restarted. The vehicle was taken to a dealer, who diagnosed a failure with the electronic power steering control module. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: VB9; but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11654896SERVICE BRAKES

The ABS Control Module Malfunction! I have researching about These Units, only to find That This Has Been An Ongoing Problem with ALL Mopar Vehicles For YEARS. Why Has there Not Been a Recall. I have seen The same model that are before and after the 2017 1500 Laramie Crew Cab With the Trailer Package, RAMBOX, along with even more Options. it Does not STOP like It Did Before! I have in the Mutable issues Than NEITER of the Dayton Andrew Dealers could Ever Repair, and at the time the Truck was STILL under Warranty.

ODI #11654128STEERING

The contact owns a 2017 RAM 1500. The contact stated that while her husband was driving at 55 MPH, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the steering wheel. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 67,000.

ODI #11654140FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2017 RAM 1500. The contact stated that after fueling the vehicle up, while driving at approximately 65 MPH, the check engine and low fuel warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank and sensors needed to be replaced. The vehicle was not repaired. The contact believes that the failure was associated with NHTSA Campaign Number: 17V434 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was unknown.

ODI #11654147SERVICE BRAKES, AIR

The contact owns a 2017 RAM 1500. The contact stated that while driving on several occasions at undisclosed speeds, the ABS, Traction Control, and parking brake warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module was defective and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, where it was diagnosed that there was an ABS module internal failure and the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,877.

ODI #11653784VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

My ABS module is bad. I have no traction control, or cruise control. My truck shows service trailer brake system, service electronic braking system, and service antilock brake system. I took it to my mechanic in October 2024 and he said there is no part available from Dodge. I took it to a Dodge dealer April 6, 2025 and they were going to send the ABS module off to be rebuilt, said it would take 3 to 4 days. They then called and said it would take one month to rebuild. I went and got my truck back, since I can’t be without it for a month. There are many owners on a forum for Ram 1500 with the same issue. Some are trading theirs in for a different vehicle because of this issue.

ODI #11653336ENGINE

I had the EGR recall completed but now the intake manifold is failing and I was told it could be damage from the cracked egr cooler. Dealership says none of it is under warranty.

ODI #11652604ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact stated that when the vehicle started, the contact became aware of an abnormal ticking sound. No warning light was illuminated. The contact inspected the vehicle and became aware of several fractured bolts on the exhaust manifold. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.

ODI #11651724STEERING

Update to previously reported incident: Electric Power Steering unit would intermittently stop working - twice while driving and dash warning message to "Service Power Steering" appeared. Took Truck to Ram Dealership who duplicated problem. Dealership had to replace entire Electric Power Steering Rack. THIS IS AN EXTREME SAFETY PROBLEM. I ALMOST RAN THE TRUCK OFF THE ROAD WHEN POWER STEERING WENT OUT WHILE ROUNDING A CURVE. BOTH 2015 AND 2016 RAM 1500 YEARS HAVE BEEN RECALLED FOR SAME PROBLEM - WHY NOT 2017???? I HAD TO PAY OVER $4,000.00 TO DEALERSHIP TO REPLACE THE ELECTRIC POWER STEERING RACK. WHY HAS 2017 MODELS NOT BEEN RECALLED YET?????

ODI #11651923STEERING

I was driving and electric steering went out and almost crashed few to no way you can steer it cause front end damage

ODI #11650587SERVICE BRAKES

Began driving to work, after about 5 minutes the service abs light traction control light and brake light came on with cruise control feature disabled.. all the warning lights would come on and off as I drove. The following day. Took it to the dealership and was told ram is having problems with the ABS module and are all on back order for months.

ODI #11649651STEERING,SERVICE BRAKES

Service electronic braking system/ service antilock brake system, (ABS). My local dealership stated this is a nationwide known issue for the past three years with manufacture and supplier issue and that there is no no remedy or fix for this at this time.

ODI #11648527ELECTRICAL SYSTEM

My fuel level sensor has failed twice now. Once at 60k miles and again at 106k miles. It’s expensive to fix is a dangerous problem. This needs to be recalled

ODI #11648126FUEL/PROPULSION SYSTEM

My fuel tank support strap failed. Just rust I presume I have the larger fuel tank as well. Filled it then shortly after heard a scraping sound.

ODI #11647992VEHICLE SPEED CONTROL,SERVICE BRAKES

Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.

ODI #11647661STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at slow speeds in a parking area, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.

ODI #11647100STEERING

Was driving my truck and everything was working fine then the power streering just shut off making it very difficult to control the vehicle then proceeded to go off and intermittently at different times after that now it has been completely gone and not came back. The rack and pinion would have to be replaced.

ODI #11647059UNKNOWN OR OTHER,ENGINE

Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.

ODI #11646691SERVICE BRAKES

the failed component is the ABS control module. this is very common with these trucks. parts have been on back order for years. The result of this failed component is no ABS and no traction control which is a huge safety issue. the Engine fault code is C2200.

ODI #11646036STEERING

Something going on with my electrical in my steering 1 minute I'll have great steering the next minute extremely hard to turn everything is functioning properly boo when you turn it doesn't feedback like it's supposed to you actually have to turn it back so when you turn a curve or corn actually have to pull back or turn the wheel back to get it to go back straight doesn't just kind of follow back like it's supposed to there's definitely an issue looking online there's been numerous people that have had the same issue with the same year off truck it's definitely a safe concern of mine especially when my family rides in it and other people on the road I do believe it should be recalled because there's definitely an issue going on

ODI #11645818STEERING

While driving slowly, the EPS will turn violently on its own. Service steering warning light comes on.

ODI #11645463SERVICE BRAKES

I have not had any accidents but the vehicle is indicating a fault in the ABS and ESC system

ODI #11645102STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving 40 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The contact was informed that entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 145,000.

ODI #11644891ENGINE

Driving truck down the road heard a loud pop, engine stalled. Found oil leaking under truck. Dealer said it’s a known issue with the engine and would not cover replacement cost. Truck only has 90k miles. Engine failure while driving could have resulted in a major accident.

ODI #11644934SERVICE BRAKES

While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.

ODI #11644527ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

ODI #11644350STEERING

Power Steering intermittently stops working upon starting the vehicle, trying to park the vehicle and twice during driving on the road. This condition makes it almost impossible to turn the steering wheel. If on a curved road it could cause the vehicle to leave the road. Problem was replicated by Dodge / Ram dealership with a dash warning to "Service the Power Steering Unit" but code and message disappeared after restarting the vehicle by the technician.

ODI #11643972STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.

ODI #11643199SUSPENSION

WAS DRIVING MY TRUCK AND THE AIR SUSPENSION STOPPED WORKING. MY TRUCK IS ROUGHLY 2-3 INCHES FROM THE GROUND. BOTH OF MY FRONT TIRES ARE POINTING INWARD WHEN YOU LOOK AT IT FROM THE FRONT FROM THE WEIGHT OF THE MOTOR ON THE DEFLATED SUSPENSION. HITS SMALL BUMPS LIKE EXPLOSIONS. VERY UNSAFE TO DRIVE. IF I KEEP DRIVING IT THE WAY IT IS THE FRONT BALL JOINT OR WHEEL BEARINGS ARE GOING TO COME OFF. THE MANUFACTURER KNOWS THERE IS A PROBLEM WITH THIS AND HAS NOT MADE ANY REASONABLE FIXES FOR IT. TOOK IT TO MY DEALER AND SO FAR I AM IN $2000.00 WITHOUT BEING FIXED. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. IF YOU READ SOME OF THESE MESSAGE BOARDS ONLINE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE VEHICLES DOING THIS. I CAN NOT DRIVE ABOVE 45MPH WITHOUT THE FRONT END BOUNCING UP AND DOWN VIOLENTLY.

ODI #11643230STEERING,ELECTRICAL SYSTEM

Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet

ODI #11643253STEERINGCRASH

Driving on highway power steering suddenly stopped could not turn around curve. Loss control ran another oncoming car off road. Stopped vehicle on side of ditch. Steering wheel would not turn easily. Shut truck off. Restarted and steering wheel resumed normal operation.

ODI #11642779SERVICE BRAKES

The ABS , traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.

ODI #11641498STEERING

Electronic power steering is working intermittently or not working, making it extremely difficult to steer. It’s doing the same thing as previous years that was recalled.

ODI #11640895ENGINE

The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.

ODI #11640422STEERING

While driving this truck at approximately 45 mph to 50mph the steering locked up and could not turn wheel either way with both hands . It then broke loose causing to truck to take a herd right turn . It does same thing if you are pulling to left when it frees up causing a quick left hand turn . This is very dangerous as total loss of steering occurred . Luckily there was room to stop . The steering then started working again then after consort distance it happened again . At this point I had a roll back haul it home . This could cause serious injury to me and or my family or someone coming in other lane . This is a totally bad design a vehicle should never be unable to be steered .

ODI #11639973STEERING

I will lose steering ability at random times and it will jerk the truck while driving or turning. I have checked to see if there are any open recalls currently and there are none

ODI #11639541SERVICE BRAKES

The brakes on my 2017 4WD Lonestar Ram 1500 have been malfunctioning intermittently over the past few months. When depressing the brake petal, three things happen at once; the brake petal pulsates up and down, the ABS and "Service Electronic Braking System" lights illuminate on the dash, and I can hear a loud, gurgling sound. While researching the issue online, I noticed that a recall for the Hydraulic Control Unit (HCU) responsible for failure of the braking system has been initiated for the 2017 Ram 2500 and 3500 models, but I believe that an inspection will reveal that the HCU in my 1500 is also faulty. This issue greatly impacts the vehicles ability to slow down or come to a sudden stop, as the brakes often lock when they are applied, and has almost resulted in several collisions.

ODI #11637786VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.

ODI #11637281SUSPENSION

The air ride system automatically inflates and deflates while driving, the truck tilts to one side because it only raises one side. It effects driving and the vehicle pulls to one side

ODI #11636843STEERING

My power steering randomly cuts out, I get a service power steering message and then eventually the power steering comes back. I took it to a local dealer it did not fail during the time they had it. There were no codes. I bought an obd reader and when the power steering failed, no codes. There are no indicators or obvious scenarios that can replicate the symptoms. It’s totally random. It does seem to happen more in cooler weather.

ODI #11636308POWER TRAIN

Front Drive-Shaft Broke in half. It was rusted on the outside.

ODI #11636358ELECTRICAL SYSTEM,SERVICE BRAKES

ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.

ODI #11636372SERVICE BRAKES

ABS module part no. 68295368AC has failed. Cannot replace due to Chrysler has engineers taking product off line. This has been a known defect for years and has not been recalled. My wife now drives a malfunctioning vehicle. Cost of repairs will be over $1000.00 There is no info of when this part will be available. Have contacted Chrysler customer care and they have confirmed this defect and no answers. Complaint ref.#[XXX] Customer phone 8003349200. Please look into this matter that Chrysler has been ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11636019STEERING

The power steering stopped working while driving. Almost drove off the road because it is so hard to steer.

ODI #11635807STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.

ODI #11635688UNKNOWN OR OTHER

Engine light came on with code. Was for 3 way coolant heater valve. Purchased part and replaced a few weeks ago. Engine light is back on . I see online chrysler had a recall for the same issue on the 2017 Dodge ram. I called NTSB to check on recall they said could be internal recall at chrysler. I tried to call Chrysler and I am put on hold. I would like Chrysler to authorize this to be fixed further at a local Chrysler/Dodge dealer in my area. Attached is the prior recall for the same issue that I am having now. There obviously is an issue that company is aware of and had a recall. Now it is happening to newer models an there should be a recall to be fixed free of charge. NTSB shows NO safety recall for this. There are MANY reports in forums on the internet of this exact problem. It is code P2681. "A 2017 Dodge Ram 1500 may have been subject to a recall regarding the "3-way coolant heater control valve" due to a potential issue with the valve's internal circuit board, which could cause it to stick in a position that prevents proper coolant flow to the heater core, impacting windshield defrosting capabilities; this recall is identified as NHTSA Campaign Number 13V-177."

ODI #11635131SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive

ODI #11634789SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

ODI #11634228STEERING

Lost eps while pulling my Travel Trailer. Was able to get stopped without incident. Restarted vehicle and had eps. On another occasions ,started vehicle and no eps. This has become a problem any time the outside temperature is below 65 degrees. Can usually get eps after letting engine warm up.

ODI #11633096SERVICE BRAKES

ABS system went down on my truck, brakes still work but no ABS system! Received no recall papers even though the truck is a 2017 Dodge Ram and 2017 trucks are under recalls.

ODI #11632671STEERING

In my 2017 dodge ram 1500 big horn, the rack and pinioning computer system failed while driving it. Dealer ship stated it was a pretty common failure and the parts are normally in high demand. After doing research it appears that the years around 2017 have had recalls on the same part but the 2017 does not. If the system failed while someone unfamiliar with driving a car with no power steering it could cause wrecks and serious health problems.

ODI #11632060STEERING,SUSPENSION

Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.

ODI #11632183SUSPENSION

The contact owns a 2017 RAM 1500. The contact stated while driving 50 MPH, the "Immediate Air Suspension Service Repair Required" warning message Illuminated. The contact pulled over to the side of the road and restarted the vehicle and the warning message functionality returned. The vehicle was taken independent mechanic where there was an unknown diagnosis. The vehicle was not repaired. The contact was relating the failure to a lawsuit article he read online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

ODI #11631972SUSPENSION

Truck was lowered to the entry/exit position using the adjustment buttons for the factory air suspension while in park when picking up my daughter from school. When attempting to raise the truck back to the normal ride height setting, the rear of the truck raised but the front did not and will not. Also the rear will not lower back down to match the front now either.

ODI #11631399ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The contact stated that upon shifting to park(P) to restart the vehicle, the vehicle failed to restart, and the gear shifter remained stuck in park(P). The vehicle was dragged to the side of the road. The vehicle was then towed to Mike Creech Automotive, where it was diagnosed with the crank position sensor tone wheel failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was then towed to the dealer, where it was diagnosed that the crank position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.

ODI #11631175STEERING,ELECTRICAL SYSTEM

experiencing total power steering loss, and intermittent loss of power steering

ODI #11631274STEERING,ELECTRICAL SYSTEM

Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.

ODI #11630397STEERING

Electric power steering failed suddenly while making a left turn, on a two lane highway, left me in the oncoming lane with risk for near head on collision. My [XXX] old old drives this truck, she would not have had the strength to turn the wheel enough to avoid collision or hit a tree. No signs of this problem before incident, took me by surprise. The service power steering light came on after and continues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11630152ENGINE

Vehicle has 55k miles on it. Started leaking oil out of the blue over 6 oz per day. Looked around to try and identify where the leak was coming from and it was on the upper end of the engine. Thought it may have been the oil filter gasket, but my mechanic said the oil cooler was cracked. and he claimed that it is a very common failure for this make/model due to the part being made mostly of plastic components. Plastic parts in constant contact with 240 degree oil seems to be no bueno.

ODI #11629817STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving at undisclosed speeds in a parking lot, the power steering function was inoperable. There was loss in communication with the rack and pinion. The power steering service message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed that a power steering rack replacement was needed. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,851.

ODI #11629626SEAT BELTS,ENGINE,FUEL/PROPULSION SYSTEM

Unknown

ODI #11629444SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.

ODI #11629352ENGINE

I was driving my truck one day and it went into limp mode. Took it to the dealership and they diagnosed the engine and came to the conclusion it's the egr. But I had the egr recall done in 21, but now this egr has malfunction and has totalled my engine. Now my powertrain warranty won't cover this issue and I believe the solution was never fixed but a band aide in the matter. Is there anything yall can do.

ODI #11628497FUEL/PROPULSION SYSTEM

Fuel sensor issues. 100's of complaints on Fuel Sensors and many reported to NHTSA. The gas gauge will not work and check engine light on, when checking code it is P0463,that is fuel sensor issue. It is dangerous not to know how much fuel is in tank. Again very common issue on Rams with 40K miles and less. Ram know about all these cases. It is a common problem that is ignored by Ram.

ODI #11628052STEERING

I drove from NC to Philadelphia in early October 2024. I parked at Delta Hotel near Philadelphia airport and stayed the night for a 6am appointment with my physician. At approx. 5:30 am, I exited the hotel to drive to my physician appointment. When I started the truck, a dashlight flashed (service power steering) and I had no power steering. The weather was about 40 degrees and winds about 20 mph. Without power steering, I drove approx. 10 miles to my physician appointment. I parked in a parking garage. At approximately 10 am, I had completed my physician appointment. I went to the truck and started it up. Service light was now off, and I drove back to NC without incident. For the past 1.5 months, I assessed the problem. Basically, if the temperature is less than 50 degrees, I have no power steering. if it is over 50 degrees, steering operation is normal, and the (service power steering) is not illuminated. Currently the truck is in the garage attached to the house. Typically the garage temperature is 58 degrees. In the garage, the steering operation is normal and no warning messages are displayed. When the vehicle exits garage and encounters cooler than 50 degree air, the problem resurfaces.

ODI #11626974STEERING

Loss of steering in cold weather. Electronic Power Steering warning light comes on saying service power steering. This is the same issue that Ram 2013-2016 models were already recalled for. Safety issue when power steering goes out while driving in cold weather, extremely hard to turn the steering wheel to get the truck off the road to a safe place. Parts are not readily available, long back orders, and $3k repair quote. Problem is reproducible by the dealer.

ODI #11626340ELECTRICAL SYSTEM

Rear Sliding window stuck open and unable to get window to close. Checked online and found that this is an issue that multiple people are reporting. Contacted Dodge and they inform since vehicle is out of warranty that they cant assist. This vehicle is garage kept and is very well taken care of. Non-working windows are a safety issue. There could be multiple reasons that the window is non-functional. This should be a recall for Ram.

ODI #11625749VEHICLE SPEED CONTROL,SERVICE BRAKES

The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.

ODI #11623546FUEL/PROPULSION SYSTEM

There is an extended warranty on the defective gas tank strap bracket, “X75”. When this part broke it caused damage to my driveshaft and to my fuel tank. The dealer says only the strap bracket is covered. This should be a recall, not an extended warranty. Damaged fuel tanks are a safety concern, and all damage caused by the failed bracket should be covered.

ODI #11623050POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.

ODI #11623028VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.

ODI #11621868SERVICE BRAKES

ABS control unit failure. Part number is 68295368AA. Dealer cannot fix problem due to no part being available. I've researched this issue online and found that they've issued 2 additional part numbers to replace the unit with, both are on backorder with the manufacturer. I managed to search online for all 3 part numbers and was able to locate one of them, the latest version actually and have ordered it. Here's the main issue. This is a well known and wide spread problem with the 2017-2018 Ram 1500 trucks, also why parts are not available at the dealer. When the ABS control unit fails, the ABS, traction control, trailer brake assist, and cruise control are INOP. This is a major safety issue while driving the vehicle and problematic when you can't easily get the problem repaired. I am out of warranty coverage as are most who have the same problem. I feel FCA should step up and do a Recall of these trucks and fix with a quality part before someone gets killed.

ODI #11620940UNKNOWN OR OTHER

Front gas tank strap pulled through frame while driving down highway, after checking the spot in the frame was severely corroded/rusted. Gas tank was hanging off bottom of truck, with strap hitting against driveshaft. Vehicle was purchased about 3 months ago from dealership with no notation of this issue. No warnings or signs prior to event happening.

ODI #11620570ELECTRICAL SYSTEM

There is a recall 66-A for this vehicle that was repaired Nov.21,2023. This recall for this Vin truck is a system update on the electric throttle control. There is another part of this recall that some vehicles have then had the crankshaft position to be off due to the tonewheel magnetic strip to break. This happened after the initial system update was done last year. This vin should also be covered under the recall for the tonewheel breaking. I am requesting it to be covered under the recall and reimbursement for the 1837.82 cost.

ODI #11619284ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

Loss of dash display engine shuts down and no control of anything including steering very dangerous

ODI #11617212VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck

ODI #11616765ELECTRICAL SYSTEM,SERVICE BRAKES

The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.

ODI #11616224SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 1500. The contact stated while driving 15 MPH out of the driveway, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who determined that the ABS module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.

ODI #11615742ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.

ODI #11614180SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the ABS, traction control, and brake warning lights were illuminated. The vehicle was taken to the local dealer, who informed the contact that the module was not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 49,000.

ODI #11613843STEERING

Power steering control not working. It's getting power but not engaging the motor.

ODI #11612192STEERING

Was driving down highway and steering wheel locked up and service power steering alarm came on, almost hit an oncoming car in opposite flow of traffic. Shut truck off and re started it and was able to limp the truck home on back roads with the steering still intermittently giving out. Got it home and called service to get it scheduled and had to have it towed as steering went fully out and the shop said the whole electronic power steering rack and pinion went out and needs replaced, now I have to cough up over $4300 to fix it on a new truck, let alone im scared to death to drive it as the shop said this is an ongoing problem with a lot of Ram pickups due to water getting into the EPS board and shorting it out. Ram needs to recall this!! I had my girlfriend and baby in the truck with me and we could have all gotten hurt when the steering went out down the highway.

ODI #11611251ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the tone wheel and the crankshaft position sensor had failed and needed to be replaced. The dealer charged a repair fee and informed the contact that the repair could not be covered under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) because the recall only covered the PCM software update. The vehicle was being repaired. The contact related the parts replacement to Chrysler Campaign Number: D-21-10. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the campaign. The failure mileage was approximately 142,000.

ODI #11610782POWER TRAIN,WHEELS,SERVICE BRAKES

1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.

ODI #11610652SUSPENSION

Air suspension failure. Unsafe to drive with air suspension that will not hold or set air pressure for the system.

ODI #11610547STEERING

The electric power steering failed while driving with no warning. The first time while making a right hand turn, the steering very suddenly lost all power assist and it was near impossible to keep control through the turn. After a few seconds it began to work again. Several miles later while traveling approx 60 mph it happened again and I was barely able to keep it on the road until I could show down and pull off to the side. After shutting the car off for about 20 mins. I started the truck and it worked all the way home about 5 miles. For a couple days if I disconnected the negative battery cable for a while it would work again until I shut off the truck. And then it started happening intermittently while driving so I parked the truck until it could be fixed. After some research I learned there is a recall on the 2013's to 2016's for the same problem with many exact complaints about 2017's. For two weeks I've been searching for a new steering rack (part number 68628857AA) and there are none available with backorders of 45+ plus days with dealerships telling me they have customers who have been waiting 6 months for one. It's a $2000 - $3000 part depending on the dealership. They want you to pay for it and wait 6 months to get it which is absolutely absurd. Please help!

ODI #11610417VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer is having issues supplying repair parts , the Anti Lock Break Control module is on national back order with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.

ODI #11608617STEERING,WHEELS,FUEL/PROPULSION SYSTEM

I am writing this letter about a vehicle I purchased in November 2023. The vehicle purchased was a 2017 Dodge Ram 1500 Diesel from Rick Chevrolet in Virginia Beach VA. The truck has many defects. The first month I took it back for a leaking tire, broken windshield, oil leak and because it drove funny and I did not know what was wrong with it, but I knew something was wrong. They kept the truck for approximately a week or two. In April I hit a pothole in Norfolk off [XXX] and I didn’t know what had happened to the truck. I left it in Norfolk until the next morning because I could not get a tow truck to come out that night. I had my truck towed to Dodge, Ram and FIAT in Norfolk VA. They told me the Tie Rod, Axle, had broken. The Dealer then, told me that the truck would not align so they sent it to the Collision Center. The collision center told me that the truck had a bent frame and it did not happen due to the pothole. That the truck was a death trap and I need not to drive it that the dealer should not have sold me that truck. I went and talked to the Manager at Rick Chevrolet named Kerry and he said we could swap the truck, but I had to make a down payment of an excessive amount due to my credit. I did not know that this truck was a nightmare and I feel why should I have to pay for someone selling me a truck that can kill me and whoever is riding with me. I bought the truck because they are supposed to be safe. This is ridiculous and the dealership is not trying to help me out of this by putting me in a safe vehicle. I am paying for something that is going to cause me bodily harm or my life, and they want me to pay more to get into a safe vehicle. This truck should not have been sold and because it was, they need to take responsibility and swap me out of this death trap. Can you please look into this matter. The collision center gave me copies of what they did, and what they found wrong with the truck and a picture of frame being bent. The firewall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11608239STEERING,ELECTRICAL SYSTEM

The electronic power steering (EPS) system failed while driving down the road. Lost the ability to steer the vechical and came close to having a accident head on.we had to cost down the road way until we reached the shoulder. The truck has 80,000 miles . Yes the warning lamp lit up once the system stopped operating properly not before we lost the ability to steer, the warning was a steering wheel and ! Point. There was no pre warning. Had to have the truck trailered back home.

ODI #11608016STEERING

the truck drove just fine the day before, got into the truck and turned it on got a "service steering" light and message. tried to turn the steering wheel and it will not turn. IT read multiple codes as i have a code reader, checked power and fuses and everything was good but one code keeps coming up c2217 which seems to be associated with a recall for the 2015-16 and 2019 rams. my truck is stuck in my driveway and can not turn the steering wheel to drive safely. luckily i was not driving like some others have been.

ODI #11607731STEERING

My power steering intermittently locks while driving, particularly in the process of a turn. It is just a momentary lock, but it does interfere with the turning process. One time it locked and stayed locked. I shut the vehicle down and restarted, and it would not come back, had to sit for about 15 minutes, no accident as of yet. The dealership states I will have to replace the whole front end (both racks) steering system. My vehicle is a 2017 RAM with 48,000 miles on it.

ODI #11606464ENGINE

Took to the shop explained that our EGR was replace at the fresno crystler dodge dealership with same OEM part not the new fix because it didn't exist they closed the account and now EGR went out again and they refuse to replace the original recalled part truck because it has been 4 years since replaced and is sitting in the north knox dodge dealer with the EGR completely malfunctioned leaking coolant blowing smoke and smells like it's about to catch fire and both dealerships refuse to replace the part

ODI #11604923VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

While driving the vehicle, the cruise control disengages, the traction control light comes on, and the ABS light comes on along with a warning bell dinging incessantly! It may stay like this for hundreds of miles or may be intermittent. Sometimes I can restart the vehicle and it will reset and sometimes it won’t. I haven’t been able to replicate it for the dealership…although it’s been occurring for over a year now. Driving conditions don’t seem to make any difference as a cause. Wet, dry, smooth, or bumpy roads…it’s all the same.

ODI #11604927STEERING,ELECTRICAL SYSTEMCRASH

I pulled in a parking spot came back an hour later started my truck put it in reverse I had no steering, I pulled forward put in park then reverse. My steering was not there. Turning the trick off and back on no warning lights. After sitting for 2 hrs I turned the truck on a red light started flashing. Service power steering . I just bought the truck so I took it back to the dealership big Joe's auto. My dad attempted to drive it and put it in the ditch because he could not steering. The dealership would not send a tow truck.

ODI #11603880ENGINE

Ram has known for years that they have Exhaust Manifold issues but will not recall any of the Hemi engines affected. Many complaints start in 2015 and go into 2020 models. They say it is a known issue, but no recall. This defect causes a ticking noise when a cold start and goes away, what doesn't go away is the leaking of exhaust from the manifold that can enter the cabin. This could be very serious.

ODI #11601215ENGINE,FUEL/PROPULSION SYSTEM

Clogged particulate filter and catalytic converter No safety issue has been confirmed by a Ram dealer The vehicle has been inspected by the Ram dealer Engine light came on Dealer says the vehicle has to be driven a good distance to clean up the exhaust We only use the truck for short distances.

ODI #11600971STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving 65 MPH, the steering wheel became stiff. The power steering warning light was illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that the local dealer along with Vaden Chrysler Dodge Jeep RAM Brunswick (912) 456-8371), and Jacksonville Chrysler Dodge Jeep Ram Arlington (904) 414-4746) were notified of the failure. The vehicle was not diagnosed nor repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,955.

ODI #11599917FUEL/PROPULSION SYSTEM

I was driving my truck and out of no where started to lose speed, pulled over immediately and lost all power. I didn’t drive my truck anymore because I noticed a knocking noise when I was able to get it back on. I contacted mopar and was advised to take in my truck for open recalls because of the High pressure fuel pump seemed to be exactly what happened to my ram. I took in my truck for the recalls, was called three days later and told I needed to replace all 6 fuel injectors costing me $5000.00, recall states high pressure fuel pump has to be replaced along with any damaged fuel components. Dealer tells me high pressure fuel pump was not broken. I know it was failing because of what happened to my ram.

ODI #11600137STEERING

The electrical power steering completely went out. Thankfully right before getting on interstate. It is locked up with no give at all. The dealership it is at says he hasn't had 1 like this hardly at all where you can't steer what so ever. This happened at an intersection. Recalls on 2014 to 2016 of these trucks were done and why if the steering completey locks up like this is there not one on this year?

ODI #11599245UNKNOWN OR OTHER

It's muffler is totally broken

ODI #11599286STEERING

Was driving my truck on vacation and the steering locked up and is stuck! Rack and pinion fail diagnosed by the dealer.

ODI #11598364STEERING,ELECTRICAL SYSTEM

Power steering suddenly stopped working. Same description as the other model years involved in the recall. Electric power steering goes out randomly, replacement part is extremely expensive, and nearly impossible to find available. This truck was this truck was produced in 2016 although model year 2017. Electric power steering is the same for the 13’-16’ model years. 2017 should be included in the recall.

ODI #11597419ENGINE

Truck was consuming coolant and you could smell it but can't see a leak then the service electronic throttle control light came on a few weeks later with a code reading P0402. This was a recall and has been replaced but was replaced before they had the proper fix for it. Dropped it off at dodge dealer this morning for further diagnosis.

ODI #11594641ENGINE

As of a week ago I was driving and had a message come up on my dash stating that the engine is running hot. After looking I noticed half the coolant was missing, so I added more. A few days later I decided to check and yet again it’s low, shortly later the check engine comes on. I did a check on codes and my sensors are mostly being affected by what’s happening.Fast forward to June 16, 2024 I drive to work after adding more coolant that was down by half. After all this time I never seen a leak but only smelled it in my exhaust. I tried to move the vehicle into the shade and the vehicle won’t turn over

ODI #11594553AIR BAGS,UNKNOWN OR OTHERCRASH

I was involved in an accident where a car pulled out in front of me causing my truck to T-bone them. I estimate I was traveling at 40 mph or so at the time of impact. My airbags did not deploy during this impact. I have never had an issue with the air bag system on this vehicle, but believe the dealership had performed a recall or flashed some software within the last 3 years pertaining to the airbag. I'm not sure if the computer detected the impact and decided not to deploy the airbags, or if they should have deployed and the system was faulty? I am a larger man and am glad the seatbelt restrained me, but am afraid someone with smaller stature, or unable to brace themselves before impact would not have faired as well. As it is, I am on day 4 of neck, back and whole body aches and whiplash which has caused a constant unbearable headache with light and sound sensitivity in the harsh summer that probably could have been lessened had the airbag stopped me?

ODI #11593606FUEL/PROPULSION SYSTEM

The RAM 1500 fuel tank has a vent tube that breaks off and cannot be repaired. The only solution, per the dealer, is to replace the fuel tank and Chrysler does not have any available with no date for restocking them. The issue is the Check Fuel Cap light comes on and when the tank is full, it leaks gasoline (badly). Upon researching the issue, I found many RAM owners have had the same problem which tells me that there is a design flaw in the fuel tank. A fuel tank should last for the life of the vehicle. Please investigate

ODI #11593731ENGINE

Hello, I am one of the millions of confused Ram truck owners wondering why there has never been a recall issued on this terrible life threatening issue?! I personally own a 2017 Ram 1500 with the Hemi 5.7 and I have both passenger and drivers side exhaust manifolds making a horrible ticking noise and leaking exhaust fumes that come into the cabin of the truck no matter what you do! It used to be it only ticked at the first start of the day with a slight bit of exhaust fumes and it was only the passenger side ticking and leaking. Now it's both sides ticking that does not go away and exhaust fumes that are just horrible that make you sick. To me THIS IS a life threatening issue because of carbon monoxide poisoning! I bought my truck brand new off the lot and I take very good care of it and to this day it still looks great. This issue should be recalled and be the responsibility of Ram Trucks to repair for the safety of myself and the millions of Ram Truck owners! THIS IS DANGEROUS AND SHOULD NOT BE SWEPT UNDER THE RUG!!! Thank you for your time.

ODI #11593039SUSPENSION

Air suspension system is having numerous fault codes and operational issues, that have been occurring since January of 2024. The dealer just clears all of the codes and says there is nothing saved in the various modules, but yet I myself have a scanned trouble code listing showing the faults. The truck sometimes will be riding on the frame because the air suspension becomes inoperatable.

ODI #11592986STEERING

Intermittent electric power steering loss. One minute it is easy to turn then the next it is like it is fighting against you and is hard to turn. It happens at slower speeds more often .

ODI #11592541STEERING

Complete loss of power steering resulting in a near head on collision with another motorist. Cause of the loss of power steering was determined to be electronic components of the circuit board located inside of the steering rack had short circuited.

ODI #11590988ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure recurred intermittently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 130,000.

ODI #11588331STEERING

Suddenly and without any warning my power steering started to get unresponsive and difficult to safely navigate corners or stay in my lane. The truck only has 59,000 miles on it and I wouldn't think that is enough to make the steering rack fail. I know that there was a recall for the 2014 -2016 1500s so I was wondering if my 2017 was affected by the same issues? I am feeling unsafe driving this vehicle but it is my only transportation to work. What is the the best next step for me to resolve this without any out of pocket expenses if this is a recall issue?

ODI #11588161POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

Vehicle is a 2017 RAM 3.0L ECO-DIESEL. Vehicle's electronic throttle control service light came on. Vehicle was taken to dealership for diagnostic. Safety recall 66A/NHTSA 23V-411 was performed for software. Transmission was diagnosed with a bad Tone Wheel (RAM recall X94-Warranty Extension. Applies to RAM vehicles built on or after June 13, 2014 and on or before March 26, 2018 equipped with a 3.0L Turbo Diesel Engine). My vehicle is the make, type, model, and engine specific vehicle, however; it does not meet the VIN specificity for the X94 extended warranty coverage. I would like to know why.

ODI #11588163STEERING

When turning right or left a continuous speeds, the vehicle loses power steering altogether or snaps the steering wheel back

ODI #11587680UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

NHTSA 19V-757 recall was performed on 06/09/2020. Diesel EGR Cooler started leaking, again. I have a filing that dealer is still using defective part.

ODI #11587561STEERING

Electronic power steering intermittent failure w service light. Dealer informed no parts available for replacement. Previous recalls on other models ram 1500 with same issues.

ODI #11587095STEERING,ELECTRICAL SYSTEM

The power steering went out while driving. I don’t know why. All I know is it’s not safe for that to happen. I guess that why the recall was about. This truck did not get the steering issue fixed.now it definitely should be taking care of since I’m unable to drive without it. I’ve had shops look at it and they found the recalls

ODI #11586501STEERING

My daughter and I was parked eating our lunch. When we pulled out onto the busy highway, the power steering completely went out making it impossible to turn. Barely avoided a crash.

ODI #11586585SUSPENSION,STRUCTURE

The contact owns a 2017 Ram 1500. The contact stated while driving 45-50 MPH, the vehicle started shuddering violently and was pulling to the left and to the right. The contact was able to pull to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the front lower control arms had detached and the front subframe was fractured. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

ODI #11585678STEERING

Power steering stop work and takes extreme force to turn it. Almost drove off a t-intersection when came time to turn with no warning.

ODI #11584980STEERING,ELECTRICAL SYSTEM

Out driving and power steering stopped working making it very difficult to turn the steering wheel especially on slow turns. Having it in the repair shop tomorrow to see what issues and cost to fix.

ODI #11583488ENGINE

The contact owns a 2017 Ram 1500. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was steered to the side of the road each time and the battery was disconnected and reconnected. The vehicle was then taken to a dealer, where it was diagnosed on several occasions that several unknown parts needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 45,000.

ODI #11583237STEERING

was driving stopped at stop sign. went to turn left and message popped up stating " service power steering" truck lost power steering had to break and reverse due to almost hitting pole and not being able to turn left. put truck in park. turned truck off turned truck back on and power steering message still was there. no prior warnings prior to driving truck. no other issues prior to power steering failure. My safety was at risk where I could of crashed vehicle into pole. my husband called dealer and is awaiting a call back. As of 4/16 no call back yet. Vehicle is sitting in driveway now due to not being able to drive safely with it with power steering loss.

ODI #11582830STEERING

My power steering started to get "sticky points" and then today I lost all power steering. After a Google search I checked the fuses and both were fine. But it seems to be a issue with this generation of trucks. And I saw that they're looking into the problem and may issue a recall in the future

ODI #11582518STEERING

I was driving down the road at 30 mph and my steering wheel seized, I got a check steering alarm on my dash.

ODI #11582602AIR BAGS

am writing to bring to your attention a serious safety concern regarding my RAM 1500 2017 VIN [XXX] . I am deeply troubled to report that the side airbag in my vehicle has ruptured without any road accident or collision. Oman [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11582229STEERING

The power steering is intermittently getting very difficult control. There seems to be "tight spots " turning right and left. This issue is getting progressively worse. I have not lost control of the vehicle yet but it is getting worse and I rely on this vehicle for transportation to and from work

ODI #11581871FORWARD COLLISION AVOIDANCE

The ABS module on my vehicle is causing warning lights on my dashboard. I ran an analysis and it says the ABS Electronic module is bad. I have tried to obtain a replacement module and have been unable to locate one. The part number is 68295368AB. Two Dodge dealers have told me the part is under engineering review and they cannot even order the module until May 15, 2024 if then. What is a consumer supposed to do? Drive a possibly unsafe vehicle because Dodge is "reviewing" an obviously frequently failing part? That would seem to place a lot of potentially dangerous vehicles on the road. The part seems to have been produced without any kind of gasket around the edge of the unit, and it is housed next to the front wheel well, where dust and dirt would be present. I have no choice other than to drive this vehicle as is, because I have no other transportation available. I plan to bring this to news media for consumer awareness.

ODI #11581948STEERING

I was driving on a highway on a rainy day when I felt a small vibration in the front end of my truck. Suddenly, the service electric steering system light comes on my dash and I can't hardly turn the steering wheel. I lost all power steering in my truck, occasionally it would try to turn on while trying to drive it home, then the service steering light would come on and jerk the steering wheel in my hand, which is very hard to hold on to and I'm a big guy. If this were to happen to a smaller person, I'm not sure how they would be able to keep from going in the ditch or worse, rolling the truck. This I was told by a ram dealership is due to a faulty rack and pinion steering system, which is a $2800 fix. I'm honestly glad it wasn't my wife or kids driving the truck, this could have been way worse!

ODI #11581601SERVICE BRAKES

Approximately [XXX] the ABS and traction control warning lights came on. I took it to the Ram dealer in Benton AR. They informed me the ABS control module would need replacing and was on back order for approximately 12 months. As a result I do not have ABS or cruise control. In my research I’ve learned that other issue have been reported with this problem including loss of 4 wheel drive. The dealership (Campbell) requires full payment of $700 before ordering the part! I can still drive the truck but I’m not comfortable especially in bad weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11581125FUEL SYSTEM, GASOLINE

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 10 MPH, the vehicle began to make an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel tank was detaching. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

ODI #11581245STEERING

While driving to work this morning the power steering went out with no warning. I was driving on the highway and the steering wheel started jerking and then became very stiff. Had I been in a curve when this happened I could have easily gone off the road or into oncoming traffic. I was able to slow down and limp my truck to work. I am on shift for 24 hours so I have not been able to have a mechanic look at it yet but I have done a lot of research today and multiple people have had very similar problems. There was even a recall on the 2016 ram 1500 for the exact same problem. When I began investigating my own vehicle I checked all associated fuses which were good. I also checked to make sure power was getting to the electronic power steering module plug and determined that it was. While I was under the truck checking I discovered that the rack and pinion had already been replaced. This is a very serious safety issue that is apparently happening in multiple vehicles, multiple times. This component and my truck are available for inspection as long as I have them.

ODI #11579463STEERING

The electronic power steering (EPS) failed 8 months ago. It started with intermittent failure while driving. Complete failure occurred within 1 week of the problem starting making steering very difficult. I had God's Speed Automotive in Colorado City, Texas look at it and the rack and pinion require replacement. There are no recalls on this model but there are many recalls with similar models.

ODI #11579408ENGINE

At 125,000 miles my truck developed a Hemi Tick. Now upon research it is said it is normal, however I don't3 see how such a thing is normal when the possibility of your engine going from running to not running. There have been things stated to try and I have tried them all yet the tick still remains and has actually gotten worse. This vehicle is my main means of transportation to and from. Being a senior it is very difficult for me or my wife to travel to doctors appointments that are very critical to our existence. So what is left? The manufacturer says this is normal but it is not a normal thing for your engine to suddenly quit especially when you maintain regular service on it. This is going on with to many owners and to say it normal is just a way to get away with fixing the issue. Something needs to be done about this issue as so many folks are and have put in tremendous amounts of money in their vehicles to have to turn around and spend another 7500 or so into getting it going again because, "this is normal."

ODI #11579109STEERING

Vehicle has begun having intermittent Electronic Power Assist failure. There are no warning lights indicating a failure. It happens when making either right or left hand turns and can be felt at slow speeds. You have to be ready for the intermittent failure on these type turns as you have manually force the steering to com back to a neutral position. This is the same failure recalled on other Ram trucks just not mine. 2017 Model Year 1500 Crew Cab. VB9/NHTSA 19E-077 Dealer estimated $5000 for repairs basically replacing the entire steering mechanism, how can this not be a serious failure.

ODI #11578904POWER TRAIN,WHEELS

Rear axle pinion gear broke causing lack of motion could cause me to wreck or get hit

ODI #11578909POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that after making an abrupt stop, several abnormal popping sounds began to emit from the vehicle without warning. The vehicle then failed to accelerate upon the depression of the accelerator pedal. Due to the failure, the vehicle was initially towed to the residence and then towed to a dealer. The dealer informed the contact that the rear axle needed to be replaced. The contact disagreed with the diagnostic and had the vehicle towed back home. Upon investigation, the contact discovered NHTSA Campaign Number: 17V198000 (Power Train) which the contact linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 100,000.

ODI #11578992ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

On [XXX], I received a "SERVICE ELECTRONIC BRAKING SYSTEM" error on my 2017 Ram 1500 and then "CHECK ENGINE" light came on. I did not drive the truck after that except to bring it to my dealer at first available appointment on [XXX]. I brought the truck to my dealer for repair and after system inspection was told the ABS module and HCU (hydraulic control unit) are faulty and need replacement. The parts are on backorder and not expected for months. This seems to be a known problem with the Ram 1500, 2500, and 3500 trucks. I am told I can operate the truck at my own risk without the repair. I live in Iowa with winter snow and should not have to be concerned with braking issues which put myself and my family at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11578741STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving approximately 60 MPH he observed that a symbol of a steering wheel with an exclamation point appeared. The contact felt the steering wheel had become very hard to turn. The contact pulled off of the road and turned the vehicle off and on several times, however, the power steering functionality did not reengage. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined the rack and pinon gears and electric power steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The failure mileage was approximately 119,000.

ODI #11578591AIR BAGS

I have water leaking out of both front grip airbags. My warranty started in 2019 as I bought the vehicle new from the dealer. They said this is not covered under the warranty. It is a safety issue and I believe it should be covered.

ODI #11578033AIR BAGSCRASH1 INJURY

WAS ON MY WAY TO WORK ON WET ROADS RAINED THE NIGHT BEFORE AND WAS RAINING THAT MORNING, I ROUNDED THE LAST CURVED ON A 30 MPH ROAD AND I WAS ONLY DOING BETWEEN 25 TO 28 I STARTED SLIDING AND TURNED MY WHEEL LEFT HANDED SO HARD THAT IT BROKE THE MULTI FUNCTION SWITCH AND HIT HEAD ON INTO A TREE IT LIFTED THE REAR OF MY TRUCK UP AND SLAMMED IT BACK DOWN I HAD 300 LBS OF SAND RATCHET STRAPPED WITH 2 RACHET STRAPS THE SAND BAGS ARE NOW AT THE CAB PART OF THE BED. NO MESSAGE LIGHTS OF ANY KIND WERE ON THE DASH PRIOR TO THIS ACCIDENT AND MY FRONT AIRBAGS DID NOT DEPLOY. I WOULD LIKE TO KNOW HOW THAT'S POSSIBLE WITH HITTING A FIRM OBJECT AT 25 MPH TO 28 MPH. THE INSURANCE COMPANY IS INVOLVED WITH THE ACCIDENT AND THE TRUCKS WAS TOWED TO A BODY SHOP BUT NO WORK HAS BEEN PERFORM ON IT AS OF YET BECAUSE I REQUESTED THE AIRBAGS BE INVESTIGATED.

ODI #11578091STEERING

The contact owns a 2017 Ram 1500. The contact stated that after pulling out of the driveway and making a turn, the steering wheel failed to return to the center. There was no warning light illuminated. The contact stated that the failure had been recurring while turning. The contact stated that it was increasingly more difficult to turn the steering wheel back to center manually. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 82,000.

ODI #11577843ENGINE

The engine intermittently shuts down while running or at idle. This has happened over three months, starting with a two-second (twice) shutdown and restart on its own. In two later shutdowns (two months apart) I needed to restart the engine. The dealer has had the truck for 5 days without finding the problem.

ODI #11577516STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds up to 40 MPH and turning, the steering wheel was loose. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 121,000.

ODI #11577391ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.

ODI #11577241FUEL/PROPULSION SYSTEM

Dealers have failed to repair the recalls on my vehicle. Have been told by multiple dealers in the area that remedy is not available.With no information to when there will be a remedy. As Ram website says same thing. One recall has been open almost 2 years. Not only is this unsafe, I am paying on a vehicle that isn’t repaired yet.

ODI #11576955FUEL/PROPULSION SYSTEM

A recall was received in June, 2022, regarding High Pressure Fuel Pump failing prematurely. “Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.”No remedy was available. Today I received another recall notice for the same issue which said to schedule my free repair. I called my dealership at Winter Haven Dodge and was told they were only allowed to order 1 part per month and they had 15 vehicles ahead of me and he will schedule my repair on my turn. I feel that15 months is an unreasonable length of time to wait since I have been waiting for resolution of this matter since June, 2022.

ODI #11576553FUEL/PROPULSION SYSTEM

Fuel Sensor Failure, check engine light comes on, causes to gas gauge to read empty and will disable mileage and remote start. 57,000 miles.

ODI #11575818STEERING

while driving the electric power steering failed . light came on an lost power to the steering wheel . could have been killed because, it impossible to steer

ODI #11575132STEERING,LANE DEPARTURE

This recall applies to 2013-2019 Ram 1500 trucks equipped with electronic power steering (EPS). Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. "Fiat Chrysler has issued a recall for nearly 165,000 Ram trucks due to a potential issue with the steering column control module. According to Ram's estimates, about 142,150 trucks are likely to have this defect. The steering column control module is a critical component of the vehicle's steering system." Ram 1500 Power Steering Failure Investigation The automaker and their supplier investigated the issue, concluding that the failures were due to contamination of the part's control circuit board, which could cause an electrical short circuit and lead to partial or complete failure of the electrical power steering.

ODI #11575140STEERING

I was going maybe 25mph on wet gravel. I had just put the truck into part time 4x4 because it was starting to snow. With no warming maybe 4 min after part time was activated I got a warning ding and service power steering light and the truck wouldn't turn. I nearly lost control on the snow. Again no warning, it happened all at one and I was unable to control the vehicle. I stopped for maybe 5 min and turned the truck off... when I restarted it the steering worked long enough to turn around on the one way road before the steering once again went out.. no warning just couldn't turn and the light on the dash came on simultaneously. I limped down the mountain at about 10 mph with no power steering. I once again after 30 min or so shut the truck off. Once again when it restarted the power steering works as it should. I'm scared to drive it because it gives no warning before the steering wheele becomes almost impossible to turn. It has since worked on my last two short trips but for how long. And how fast will I be moving the next time it stops working.

ODI #11574472POWER TRAIN

My RAM 1500 Pickup has a NHTSA recall 23V-411 that I never received that is a loss of crank shaft signal and causes engine to stall and loss of power. This happened to my vehicle while I was in the passing lane overtaking another car. It was a very dangerous situation as I had to try and navigate to the shoulder as other cars were now passing me on the right. When I did manage to get to the shoulder of a narrow two lane hi-way, my vehicle would not start. I had to call for a tow truck and wait in a very dangerous location for the tow truck to come for over an hour. I was never notified by RAM of this recall and they are also not covering the cost of the part that was involved with the recall as well. This is a very serious situation as there has already been a class action lawsuit against RAM that was successful for this same part and there are still a lot of cars out there that have not been repaired. I am going to have to pay $2500 out of pocket to fix a problem that RAM has known about for a long time and has a recall (FCA Recall 66A and 73A) for.

ODI #11574424STEERINGCRASH

Lost power steering while driving .. caused me to go off road.. no injuries or damage .. steering rack and pinion needed to be replaced

ODI #11574314STEERING

While turning found Electronic Power Steering became very hard to turn right or left. Driving on highway fine no warning lights but steering became extremely hard on hard turns. Took to garage they analyzed saying battery and IBS sensor should be rep,aced along*with rack steering at a cost over $ 5000.00. So I climb under my truck to check out what they were saying. There wasn’t the corrosion described connections all look good. I went back to garage an had battery changed, greatly improved steering still a little stick no and then when turning. Next I’ll reset IBS sensor and hope this resolves completely. The no warning of failure will definitely cause accidents, lucky it was me driving and not my wife.

ODI #11572430STEERING

ELECTRIC POWER STEERING MALFUNCTION OR FAILER. WHEN TURNING CAN FEEL LIKE STEERING IS STICKING, DOESNT RECOVER AND SEEMS TO REQUIRE ALOT MORE TO TURN WHEEL AND BRING IT BACK TO STRAIGHTEN OUT. IT WAS CHECKED AT A LOCAL SERVICE STATION. NO INSPECTION HAS BEEN DONE TO E.S.P BY ANYONE ELSE YET. HAD A CHECK ENGINE LIGHT ON PRIOR TO ISSUE BUT IT WAS FOR AMBIENT TEMP SENSOR. WHICH WAS FIXED. UNKNOWN ON WHEN ISSUE FIRST APPEARED BUT APPROX. 2 TO 3 WEEKS AGO.

ODI #11572110STEERING

To whom it may concern , on 1/8/24 . I was driving on the highway . I lost totaled power of the steering . steering wouldn't turn over . luckily I was able to move to the side . no one got injured but the panic and scariness in making a fatal accident and injuring my family .I had to get the truck towed to my house . I barely had a chance to take it to get inspected 2/12/24. On there inspection they found the power steering rack electric has failed , and needs to be replace . done by victory dodge Kansas City . My truck didn't give any warning / messages until after issue happen . The dealership quote is $3,700 to get it repaired , the issue is I don't have that amount of money at this moment .Ive tried looking for this part at different auto parts and they don't have none available at this moment . What em I supposed to do next ?

ODI #11571868ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11571210STEERING

Rack and pinion unit locked up and the tires immediately locked all the way to the right Along with the steering wheel locking up, Part not available for inspection. Has already been replaced. I could have injured or killed myself or another person because I could not steer, only able to apply brakes. The component was inspected and replaced by an independent service. No other inspections were done. No warning of any kind.

ODI #11568953STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving 15–35 MPH and going around a corner, the steering wheel became inoperable intermittently, then resumed normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to TSB: 13289 (Steering). The failure mileage was approximately 88,700. The contact specified the serial number of my steering rack that needs to be looked into for safety reasons. SN# TIC0377C4076.

ODI #11568451SUSPENSION

The air ride suspension system failed after a stretch of below-freezing temperatures, the front end was lowered and the rear end elevated. The vehicle had 91k miles on it and required a new compressor and valve block.

ODI #11568677STEERING

Drove home from work and stopped the vehicle, put it in park to check the mail. When I returned the vehicle to drive the steering locked up and "service power steering" light came on the dash. I drove into the yard a bit because the steering wheel was incredibly difficult to turn. I thought I was going to break something with how much force I had to use to get the vehicle to steer into the garage. This is a recalled issue on other Ram gen 4 trucks and should be one for this one as well. I can only imagine if it had locked up with my 6 year old son in the vehicle on the highway or something.

ODI #11567920SEAT BELTS

Driver seatbelt not working properly not locking like the way it should, I’m afraid to have an accident and not being protected.. really concerned about it. Thanks!

ODI #11567330ENGINE

In January 2024, my 2017 Dodge 1500 leaked a large amount of oil in a short period of time. If it had gone unnoticed, this could have led to engine failure while driving. The truck has 61,000 miles on it. I took it to my local Dodge dealership for diagnosis. When I explained the problem to the Assistant Service Manager, he said; "I'll bet I know what it is... the oil cooler. It's not uncommon". In fact, it WAS the oil cooler. Specifically, the gaskets in these trucks degrade, fail, and oil quickly leaks out. I "Googled" this issue online and found that there are MANY complaints regarding this exact issue from all over the country. Many of the trucks, like mine, had relatively low mileage. In order to make the repair, the mechanic must remove the intake manifold to access the oil cooler. As the gasket is incorporated into the cooler, the entire unit must be replaced. The cost for this repair was $1324. In further discussion with the Assistant Manager, he noted again that this is not an uncommon problem and has been a problem since about 2010. The cause is inferior (plastic) parts. He said that Dodge has done nothing to rectify the issue. They have not upgraded the part, offered to fix defective oil coolers, or done a recall since they don't consider it a "safety" issue. He referred me to Dodge's "Customer Care" number but also added that he didn't think it would do much good. On January 23, 2024, I called Dodge Customer Care. The representative said he would forward my complaint "for review". When I asked him how I would follow up on my complaint, he said that he did not know if anyone from Dodge would actually call me back. It felt like a waste of time. He also said I should file a complaint with the NHTSA. Dodge needs to acknowledge that the oil cooler units on their 1500 pickups are defective and make restitution to the owners.

ODI #11567038ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,700. VIN tool confirms parts not available.

ODI #11567079POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

While driving, the truck started shuttering and as I was able to stop where I was, the D light was flashing and the truck died. It would not start, it would not let me put it in N to be able to try and get off the road.

ODI #11566859STEERING

while driving on the highway my Power Steering Service light came on the dashboard and I loss my power steering. Vehicle was extremely had to steer, almost got into an accident with the vehicle on the right lane which also had to steer away from my truck. almost caused a chain accident on the highway. I took it to a dodge dealership for service and they diagnosed that the Electronic Power Steering module was not working and replaced the rack and pinion; it cost me closed to $4,000. After 4 days in the shop, I drove my truck away from the dealer and parked it for the weekend. On Sunday I decided to go to the supermarket, no issues driving to the market. As I am getting ready to leave the parking lot of the market back to my house, the Power Steering Service light came back on. Nothing in the dashboard warned me in advance that the power steering was not working properly or it was about to go out.

ODI #11566437STEERING

My steering recently locked up on me while turning left with oncoming traffic, I slid (snow) onto the shoulder to avoid traffic, almost causing an accident. There were no warnings at that time. After a few moments it freed up and I was able to continue. Then, a couple days later, the power steering warning came on and there was no longer any steering assist. I continued a couple miles to get off of the main road. Then it locked up again while turning right, again, almost causing an accident. I had to brake hard to prevent hitting the cars in the other lane, and almost got rear-ended by cars trying to turn behind me. I blocked the intersection for over an hour waiting for a tow truck, but was eventually able to get it to the shoulder. The vehicle has been towed to the dealership.

ODI #11566454SUSPENSION

Same issues as everyone else, cold weather north dakota, suspension errors, components were fully replaced last winter. All issues happening again. Loss of air, drooped side, .....

ODI #11566205ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact stated that while driving at approximately 70 MPH with traffic slowing, the contact slowed down, and at 10 MPH, the engine seized with several unknown warning lights illuminated. The contact coasted to the side of the road and had the vehicle towed. The vehicle was towed to a local tow yard to be diagnosed. The independent mechanic could not identify the cause of the failure and referred the contact to the dealer. The vehicle was towed to the dealer where it was diagnosed that the tone wheel had failed causing the engine to seize. The contact was informed of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) which provided a remedy of a software update. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the mechanic denied the replacement of the tone wheel. The failure mileage was 104,000.

ODI #11565278STEERING

My truck electric steering suddenly locked while driving in the highway lightning my steering wheel service light on

ODI #11565383SUSPENSION

Air suspension completely fails when the weather reaches below zero. When the air suspension fails there is nothing protecting the driver due to the bumpiness of the ride. Your head will constantly hit the headrest the entire ride. Air suspension can also fail while the truck is in motion.

ODI #11565009STEERING

The electric power steering failed while driving the vehicle. Due to the size and weight of the vehicle, it is extremely difficult to maneuver safely without power steering. I took it to the nearest dealer and they inspected the truck and confirmed that the electric power steering rack and pinion had failed due to the control board withing the rack and pinion and recommended a complete replacement of the rack and pinion.

ODI #11563042ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact stated that the coolant level was abnormally low. The contact stated that the failure had been recurring. There was no warning light illuminated. The vehicle was taken to the dealer, where the EGR cooler was replaced under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the failure recurred. The vehicle was taken to a second dealer, Ruge's Chrysler Dodge Jeep (6882 US-9, Rhinebeck, NY 12572), where the EGR cooler and intake were replaced; however, the failure persisted. The vehicle was taken back to the second dealer who informed the contact that no coolant leak was found upon inspection. The contact stated that the coolant level was abnormally low. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.

ODI #11562533STEERING

The contact owns a 2017 Ram 1500. The contact stated that while her son was driving at an undisclosed speed and turning the steering wheel to make a turn, the steering wheel became inoperable. The contact stated that the steering wheel failed to turn in either direction. The vehicle was towed to the dealer where it was diagnosed with a failed electronic rack and pinion. The contact was informed that the electronic rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that the failure started a month before while the contact was driving the vehicle and making a turn, and the contact heard an abnormal scratching sound. The contact stated that after the failure the vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

ODI #11562562STEERING

Without warning, the power steering has started to fail. The wheel has become very hard to turn.

ODI #11562273ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 60 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the check engine and check electronic throttle sensor messages were displayed. The contact stated that the vehicle then stalled. The contact was able to restart the vehicle after multiple attempts. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact stated that the failure had occurred several more times and he had stopped driving the vehicle. The vehicle was taken to a dealer to be diagnosed that the contact was informed that a hose needed to be seated properly on the air filter. The vehicle was repaired. The contact was advised by the dealer that if there was a subsequent failure with the vehicle, the master mechanic had recommended that the fuel injectors be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

ODI #11562103ELECTRICAL SYSTEM,SERVICE BRAKES

Brakes locked up in busy pedestrian area when it was wet. Message popped up on dash that stated to service electronic braking system and a second to service the ABS brake system. I almost hit someone because they did not perform as they have in hard braking scenarios in the past. The truck is at the dealership with no parts available in the nation and no aftermarket availability until an engineering solution is found at FCA. There is much to read on the issue at various online forum sites. When I slammed on my brakes my truck slid all over the place and that has never happpend before .

ODI #11561071STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 205,000.

ODI #11561219ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

While driving on a busy Highway my 2017 Ram 1500 will lose power causing me to abruptly slow down in the middle of the road. Suddenly my check engine light and every other light appears and I get many warnings in the dash: service electronic braking system, service shifter, and many more. Restarting the vehicle or disconnecting the battery will resolve the issue for a short amount of time. It’s not long before the same thing happens again.

ODI #11559492UNKNOWN OR OTHER

my turn signal doesn’t turn off when making a left turn 90% and when making a right 50%

ODI #11558410SUSPENSION

AIR SUSPENSION FAILURE

ODI #11557863FUEL/PROPULSION SYSTEM

The fuel pump quit working, which immediately made the engine die. I was on a two lane road and there was no place to get off the road. There was no prior warning of the issue and there apparently have been no recalls, even though, Ram is very aware of the problem and and in some cases the engines have been damaged due to pieces of metal from the fuel pump getting into the engine. I know of other people who have had the same issue with gas powered Ram trucks and there is a lot of information on the internet. In addition to the safety issues that this creates, I had to pay to a portion of the cost to replace the pump. Part of the expense was covered by an extended warrantee. The truck only had about 47,000 miles on it when the pump failed and apparently that is about average for the failure. Ram should have to recall these units and foot the expense to avoid having dead vehicles in traffic lanes

ODI #11557578SUSPENSION,SERVICE BRAKES

On a irregular basis, would get warning messages and dash warning lights about " Service Anti-lock Brake system" , and " Service Electronic Brake System", and vehicle would start to immediately lose power and in some locations, would be on an open highway at highway speeds. Would have to pull off road to try and cycle truck off and on to regain operation. Getting rear-ended on the highway is NOT an option due to a faulty module or braking system...!! NO pre warning lights or symtpons, it just happens.

ODI #11557520ENGINE AND ENGINE COOLINGFIRE

The contact owns a 2017 Ram 1500. The contact stated while driving with the Adaptive Cruise Control engaged and set to 70 MPH, the engine was misfiring and made abnormally loud sounds. Additionally, the vehicle started losing motive power. The message "Service DEF System - See Dealer" was displayed. The contact was able to pull to the side of the road. The contact stated that upon opening the hood and lifting the engine cover, she noticed that the engine was on fire. The contact was able to extinguish the fire with water bottles. There was no Fire or Police report filed. There was no injury sustained. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

ODI #11556393FUEL/PROPULSION SYSTEM

Truck stalled on interstate was able to continue off interstate once on secondary road truck stalled and shut off. I was able to get it restarted and drive to near by RAM dealership where it has been sitting since. Dealer says the have been unable to get it to restart. The technician believes this is due to HPFP which was recalled over a year ago, parts for repair are still unavailable. Service engine light came on just prior to stalling. I contacted FCA they offered no resolution and stated they will not authorize loaner vehicle for recall issues leaving me with no transportation

ODI #11556183STEERING

Turning into our drive way, the power rack and pinion failed. Couldn't turn the wheel and drove into our yard. A red steering wheel appeared on the dash. After this happened, I have discovered this has been a recall item on many dodge ram trucks. I have tried to order a new part, but none is available. The part # is 68628858AA. I can't drive my truck and I can't get a part to fix it. The failure is a real safety issue because there is no warning, until after the failure has occured. The steering wheel becomes extremely difficult to turn, which results in losing control of the vehicle. This issue has to be a common occurrence , since no parts are available.

ODI #11556201VEHICLE SPEED CONTROL,SERVICE BRAKES

Brake, ABS and traction control lights all came on and according to Dodge Dealer the cause is the ABS ECU control module and /or ABS hydraulic system. Dodge indicated ECU Control Module is on backorder pending engineering review so it does not make sense to replace only the hydraulic unit without replacing the ECU Module., They say it is safe to drive, however ABS, traction control, and cruise control will not operate.

ODI #11555196FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11555222FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11555155VEHICLE SPEED CONTROL,SERVICE BRAKES

Part# 68295368AC ABS control module failed about 3 months ago. Took to dealership to repair and they said no eta on when part will arrive and that there is a national shortage on the part and 100's of these are waiting to come in for repairs. Contact Dodge/Ram and basically told the same thing. Was told to just be careful and when part is available (no estimated ETA), they would let me know. This is same components being used in new vehicles currently being built but RAM is okay with "just being careful" on not having a government mandated safety feature since 2011. I offered to go and get the part on my own and no response to that option either. Ram knows this is a safety issue and is burying their head in the sand. My family safety and safety of others on the road is important to me. This lets just use them to build new vehicles and let's not worry about the safety of the public worries me.

ODI #11554949FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11553012ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

Vehicle was brought in several times for loose headlights. Each time fastners were replaced. By dealership. Larry Miller boise, ID. Called ram cares they stated nothing was reported to them nor were there any recall. This is a major safety issue and on forums many people state they cannot pass state inspection because the headlights are falling out.

ODI #11553058FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11553016POWER TRAIN,ENGINE

Engine started making a ticking sound approximately around Oct 15th 2023 Called ram cares because my 2008 chrysler aspen with 180k on the same 5.7 liter engine had the same sound and a private shop replaced. Lifters. Started escalation case number [XXX] on October 25th 2023. 2017 ram went to Larry Miller dealership, Boise, ID on Oct 30, 2023. Eric service manager says technician diagnosis was warped exhaust manifold and loose bolts. This is coming with the 5.7l hemi and they have replaced over 20 this year alone and with miles as low as 30,000 miles. These parts are defective and should be recalled before it starts a fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11552814STEERING

Tried to leave and the service power steering light came on and there was no power steering. We shut the truck off and started it again and the light went off and we had power steering again. This has happened on and off a few times which is consistent with the recall we were informed of. We brought our truck to the local repair shop and they told us that there is a recall for this very issue (see attached copy from them). We then contacted the Dodge dealership we purchased the truck from and was told that this is VIN number specific and that our VIN number was not included in this recall, however the recall is occurring with vehicles made between 2013-2019 and ours is a 2017. We also contacted Chrysler who told us the same thing.

ODI #11552435FUEL/PROPULSION SYSTEM

The fuel tank's front support bracket completely rusted out. I was driving and started to hear a very loud grinding sound. The bracket gave way completely dropping the tank almost to the ground and pushing the fuel tank bracket into the drive shaft grinding into it. Luckily it didn't create a spark or wrap around the drive shaft. The fuel tank could've fallen down completely or a spark could've been created from the bracket and drive shaft hitting leading to a fire or worse. There are no other rust points like this on the truck. The brackets seem to be made from a thinner/weaker material which is prone to heavy rust. Vehicle has been in Kentucky most of its life and is only 6 years old. This issue could've led to me being seriously injured or killed. I am unaware if this problem has been reproduced but I am aware of a recall for the same issue on earlier model year trucks by RAM. The vehicle hasn't been inspected by anyone yet as it's the weekend but will be looked at at the start of the work week. There were no warning lights, symptoms or anything leading up to this failure. Everything was fine and then it just wasn't.

ODI #11552331STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The power steering warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test produced an unknown code. The contact stated that the 120 positive terminal fuse was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 112,00.

ODI #11551051FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11550793ENGINE

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 25–30 MPH, the vehicle slowed down and stalled. The vehicle was restarted. The contact stated that several unknown warning lights were flickering. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The failure mileage was approximately 118,000.

ODI #11550876ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact's husband owns a 2017 Ram 1500. The vehicle owner received notifications of NHTSA Campaign Numbers: 19V757000 (Engine and Engine Cooling), 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that while her husband was driving approximately 30-45 MPH, he smelled a burning odor. Additionally, the vehicle started sputtering and lost motive power. The low oil pressure warning light was illuminated. The contact's husband was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

ODI #11550165POWER TRAIN,ENGINE

Engine shutoff instantly while traveling at approximately 50MPH on a highway. We were able to coast to the shoulder. There was no warning, the engine just shut off instantly while driving. It would not restart and we could not even shift out of park to move the truck off the highway shoulder. Truck was towed to my home at my expense and is not movable due to this issue.

ODI #11548893POWER TRAIN,FUEL/PROPULSION SYSTEM

I’m filing a complaint on the recalls already on my vehicle. Neither one of my recalls have been fixed. I keep getting told parts are not available. When ask for timeline I am ignored by the dealers. They haven't even offered at this point to by my vehicle back or give me a vehicle that works correctly. I need some kinda of solution taken care of ASAP.

ODI #11548610FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

ODI #11547992ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that the passenger's side exhaust manifold bolts had fractured, and the passenger's side exhaust manifold, the gasket, and the bolts were replaced by the dealer; however, the failure recurred on the driver's side exhaust manifold. Additionally, the contact stated while driving 35-65 MPH, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been a recurring failure while driving. The vehicle was taken to several independent mechanics and transmission repair shops, where it was diagnosed that the torque converter had failed and was separating inside the casing. The dealer was notified of the failure and informed the contact that he would be charged a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 110,000.

ODI #11546790ENGINE

As many have mentioned already. I have had to have the passenger side exhaust manifold bolts replaced along with manifold due to heat warpage. Now at 88k the ticking from exhaust leak has returned. The same bolts have broken and dealer is now telling me that I have to replace the head due to the bolt not being able to be extracted. I feel as if the customer shouldn't be responsible for this known issue after purchasing an 60K truck at the time in 2017. 2 issue all with less than 90K and truck is not abused.

ODI #11546936ENGINE

I purchased my truck used in November 2022. After I purchased the vehicle, about a day or two later my wife said she continues to heat a ticking sound coming from the engine bay area while idling. I started the vehicle up and heard the exact same sound. I subsequently took it to my mechanic for a diagnostic test and he said my truck and many many more come to him with the same problem and it is very common. The problem was defective exhaust manifold bolts that break off prematurely into the engine block leaving owners with a costly repair of $1200 or more depending on how many bolts are broken, if one side or both sides are damaged, and the difficulty of the repair. I had broken bolts on both sides of the engine. The manufacturer knew about this issue and failed to conduct a recall. My truck also failed the emissions test. Now Ram is preparing to discontinue the Hemi engine and replace it with the 6 cylinder Hurricane engines in future Ram light trucks.

ODI #11546659STEERING

The contact owns a 2017 Ram 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. The check power steering message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

ODI #11546460ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

Fuel sensor failure causing check engine light to activate

ODI #11546087ENGINE

The exhaust manifold bolts broke on my truck. There was a recall for this, but my VIN wasn’t included. However it’s the same problem as the recall

ODI #11545565SUSPENSION

While hard accelerating from a stop light and towing a moderately loaded trailer (~ 3,000 lbs), I felt the turbo engage and heard a loud bang and felt the rear end get wobbly. The truck pulled violently to the right and I instantly lost accelaration and heard something dragging on the concrete, I coasted into the left turn lane and got out to find my driveshaft had broke at the rear differential yoke and was resting on the ground, still attached to the transfer case. I hopped back in and put it in 4wd to power the front tires to limp to a safe location about 100 yards down the road. Upon closer inspection both upper control arm ends that attached to a frame via a bushing broke causing the differential to rotate to the point the rear u-joint yoke broke off the drive shaft. I called a dealer but the repair time was > 1month so I repaired it myself by replacing both control arms (with Moog aftermarket arms) and a new Mopar drive shaft. Upon closer inspection both control arm ends had poor weld quality (poor weld fusion) where the bushing loop attaches to the control arm shaft. They should not have failed given the normal driving and the low miles on the vehicle. This is definitely a manufacturers defect that could have caused a serious accident had the loss of control caused the vehicle to swerved into oncoming traffic. I still have the defective part if needed for closer inspection/testing. This incident was shared with FCA recalls but was not covered nor were they interested in the issue. I also have pictures on my phone that would upload properly but i could send in an email...

ODI #11545398ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. There was no warning light illuminated. The contact stated that the failure recurred when starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the head of the exhaust manifold bolt was fractured on both sides, causing hot fuel to leak onto the engine. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 90,000.

ODI #11545038FUEL/PROPULSION SYSTEM

While driving home from school with my wife and kids, my vehicle died in the highway at about 55 mph. I almost got rear ended by the vehicle behind me. I was lucky to roll it out to the side of the road without getting in a accident. Had the vehicle towed to a mechanic shop and was informed that the cp4 pump had failed and the whole fuel system was contaminated. I bough the truck 8 months ago, and still owe over 25 thousand dollars on it. This is my daily driver. I can’t afford paying for a broken vehicle. Had to borrow a car from family temporarily to use for everything. I don’t know where to get help with this case. Please help.

ODI #11543133STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. The "Service Power Steering" message was displayed. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 55,500. The VIN was invalid.

ODI #11543176ENGINE

The exhaust manifold bolts broke letting exhaust gases escape think that is dangerous

ODI #11543211FUEL SYSTEM, DIESEL

The contact's son owns a 2017 Ram 1500. The contact stated while her son was driving 55 MPH, a message advising to stop driving because the vehicle would shut down was displayed. Additionally, the vehicle started losing motive power. The contact' son was able to veer to the side of the roadway. The vehicle failed to restart and was towed to the residence. The contact stated that the failure had occurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that she would be notified once the parts became available. The failure mileage was approximately 180,000.

ODI #11543296STEERING

Power steering just stopped working one day when truck was started.

ODI #11542359FUEL/PROPULSION SYSTEM

Mount for gas tank strap rotted and front fuel tank strap came off leaving fuel tank hang down. Luckily did not fall out of truck. This issue has had recalls on other model years but not 2017 which was a carryover model year so don’t understand why not. Could have been a very dangerous issue. Also a very expensive repair. I have never seen an issue with fuel tank falling out of vehicles that are not very old. This truck has only 60,400 miles also.

ODI #11541708FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000(Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the vehicle experienced the failure listed in the recall. The failure mileage was unknown. The VIN tool confirms parts not available.

ODI #11541470STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.

ODI #11540463STEERING

While driving, my Ram Power Steering completely failed. I brought to the dealership and they advised there is an internal failure of the power steering rack. I found out of an ongoing investigation by the NHTSA for this issue and wanted to make sure my VIN was included if a recall was initiated.

ODI #11540499STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving 60 MPH, the steering wheel was firm. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the dealer; however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

ODI #11540660STEERING,ELECTRICAL SYSTEM

Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.

ODI #11540278ENGINEFIRE

Was driving slow on a county highway following a tractor. Got got a service message for electronic throttle system, followed by the check engine light, then a service message for def system see dealer. I then noticed smoke coming out of my vents and the truck started on fire.

ODI #11539890ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11539852VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKESCRASH

When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.

ODI #11539657FUEL/PROPULSION SYSTEM

Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, NHTSA Recall #22V-406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.

ODI #11539284FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11538653ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11538754STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11538151STEERING

Towed travel trailer to Yellowstone. While travelling along road south of Yellowstone near Jackson, Wyoming, I completely lost power steering. Warnings on dash to not stop driving vehicle. Fought with steering in traffic, nearly crossing into oncoming traffic. Made it to visitor centre in Jackson. Had to get towed to Rexburg, Idaho. Diagnostic was critical and total failure of electronic power steering. Part $2600. 3 weeks away. Broke CV axles driving without power steering. Had to rent 3/4 ton in Idaho Falls to get our family and trailer back to Canada. Now fixed. $6000 poorer. Had to drive back 700 miles to Idaho to pick up truck.

ODI #11537395ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

ODI #11537084STEERING

While driving down the road at 55mph in my 2017 Ram 1500 express I was rounding a corner when my steering locked up. I lost power steering and I could barely get my steering wheel to turn. While applying excessive force to turn my steering wheel, the locked steering freed up and nearly sent me off the road. I stopped to gain my composure and noticed when the vehicle was in park, the steering wheel turned fine. While at highway speed the steering gets very stiff and will lock up from time to time. I took the truck to the local Ram dealership for diagnosis and they confirmed the steering rack is faulty. The technician who road tested the vehicle could not replicate the issue, although it was intermittent. In the time leading up to my appointment for service the steering continued to worsen. I could not drive my truck with my infant daughter for fear of a steering failure. There were no messages, warning lights, or associated diagnostic codes associated with the steering issue. The truck is currently at the dealership getting a new steering rack.

ODI #11537261ENGINE

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that the parts for the recall repairs were not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11537115STEERING

Another one of our agency fleet vehicles: [XXX] 2017 RAM -1500 truck suddenly loss power steering. Repair shop diagnostic recommendation: replace complete steering rack and reprogram new module via tow to dealership. Cost estimate provided $2,087.75; work was paid for by USDA-NRCS-Wisconsin. If want more information on similar issue throughout agencies fleet, POC: [XXX] Senior Fleet Operations Specialist Fleet Operations East Personal Property Management Branch Management Services Division Farm Production and Conservation Business Center US Department of Agriculture (USDA) Office: (816) 926-2688 Cell: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11537016AIR BAGSCRASH1 INJURY

The contact owned a 2017 RAM 1500. The contact stated that while driving at 60 MPH, the vehicle suddenly fishtailed, causing the contact to briefly lose control. As a result, the vehicle collided head-on with a concrete barrier. No other vehicles were involved in the collision. No warning lights were illuminated. The air bags did not deploy. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for various bruising and a concussion. The vehicle was towed to a tow yard and later deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 102,192.

ODI #11536773FUEL/PROPULSION SYSTEM

Fuel sensor failure, I can fill the tank and a sound will chime, then the Guage will show that the truck has no gas, this also turns off ECO mode, so now I'm burning thru more gas and not getting the fuel efficiency that I'm supposed to. If I don't track the mileage then I leave myself open to running out of fuel. Very dangerous.

ODI #11536801FUEL/PROPULSION SYSTEM

RE: FCA Recall #Z46; NHTSA #22V-406 Premature High Pressure Fuel Pump (HPFP) failure recall. It's been approximately 14 months since FCA issued its notice for a voluntary safety recall on inspection/replacement of the HPFP for my vehicle and no action has been taken by the manufacturer as of this date. The dealership still indicates that no repair parts are available.

ODI #11536525ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

ABS AND TRACTION CONTROL LIGHT COME ON FOR NO REASON. WITH MESSAGE OF SERVCICE ABS SYSTEM AND SERVICE TRAILER BRAKING SYSTEM. ALSO LIGHTNING BOLT LIGHT- (ETC CONTROL) COMES ON WONT LET YOUR TRUCK ACCELORATE OR SHIFT. YOU CAN UNPLUG THE PEDAL OVER NIGHT AND YOU WILL GET A DAY OR TWO BEFORE IT COMES BACK ON. I HAVE REPLACED THREE DIFFERENT $400.00 GAS PEDALS WITHIN TWO YEARS

ODI #11536041FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. No warning lights were illuminated. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

ODI #11536084FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11535446STEERING

Vehicle sat for approximately 30 days. Upon starting to drive the steering was very stiff and jerky when turning. Felt like there was no power steering only manual. Extremely difficult to turn. Drove vehicle several times and tried to loosen it by rapidly turning wheel right and left at slow speeds. No improvement. Researched recalls and found multiple recalls for same issue for years other than mine. Called the dealer and Chrysler Customer Care and was told nothing they could do, VIN is not on there lists. Since there have been other year versions with the same issue I feel that the 2017 RAM 1500 should be added to a recall list.

ODI #11535482STEERING

Power steering failed driving straight down a road. This seems to be a very common and costly problem (dealership quoted $4,000). If this happens while trying to make a turn it is a guaranteed accident considering the strength it requires to turn the vehicle. This seems to be a known issue and in most cases, occurs around 60,000-80,000 miles which seems WAY too soon for this kind of issue. Dealership is also charging nearly $1,000 more for the part than the part is available to the public (direct from Mopar).

ODI #11534997STEERING

The contact owns a 2017 Ram 1500. The contact stated that on several occasions while driving at undisclosed speeds, the steering wheel became very difficult to maneuver. The service power steering warning light was illuminated. The contact stated that after turning off and restarting the vehicle, the steering wheel operated as designed; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

ODI #11535135POWER TRAIN

I have problems when my truck is shifting from park to reverse. There is a jerk that happens when I put the truck in reverse. Sometimes when I put the truck in reverse a prompt on the dash says the vehicle must be in park and the R on the 8 speed dial blinks. When I’m on flat pavement and I shift from P to R I feel no jerk. The truck shift perfectly when driving. I also noticed when the vehicle had been sitting for a while and when I go from P to D and start driving I get a hard jerk. I took it to the dealer they reset the Transmission and the problem still exist. I was told that I have to replace the transmission.

ODI #11534771ENGINE

There was a loud ticking noise coming from the engine. Upon taking it to a service center is was diagnosed that 2 bolts from the passenger side exhaust manifold were sheared off due to the heat wrapping of the manifold. This happened a year before on the driver side which had 2 bolts as well sheared off from heat warping on the manifold. This is a common issue with most rams and should be a recall for faulty heat treated manifolds.

ODI #11534191ENGINE

Both exhaust manifolds cracked around 55k miles to include pins. Causes exhaust to leak into the cab.

ODI #11533314STEERING

When backing my 2017 Dodge Ram 1500 out of a stall, I suddenly lost power steering. As I tried to crank my wheels straight the issue became worse. The issue persisted until I reached a certain MPH and then returned to normal. The next day the issue was back from the moment I turned the truck on. I have researched extensively and have found recalls for this exact issue on all surrounding years of the 2017 Ram, but the dealership tells me my year is not included in this recall, which seems very odd to me. The recall listed on the website describes my issue exactly, so I am unsure why the recall wouldn't include the 2017 model. It seems that Dodge is opening themselves up to a major potential law suit. I fear that it will go out while driving at higher speeds and will cause control loss of the vehicle.

ODI #11533183STEERINGCRASH

While moving across a parking lot to the back row, my truck suddenly and without warning sharply turned left. This sharp turned was not initiated by me. The turn resulted in a severe impact with a light pole concrete base, causing severe damage to the left front bumper and fender. Also caused damage to the interior steering column. Luckily no other person or vehicle was involved, and I was not injured in this event. The front wheels were lock in extreme left position. Due to the severe damage, my truck had to be towed. The tow truck driver stated that the steering was also locked. The truck has since been deemed irreparable by the insurance company. My son made me aware that there have been 59 similar issues reported with the steering of the 2017 Ram 1500.

ODI #11532635ENGINE

Noticeable engine noise experienced with my Ram 1500 Eco diesel. My local dealer diagnosed the noise to be coming from the high pressure fuel pump that there is an open recall on for over a year. Dealer cannot make repairs without the parts available. Looks to be they are now. Recall this is referenced too: 22V-406

ODI #11530797AIR BAGSCRASH3 INJURIES

On June 29 2023 the weather conditions were Rainy the driver of the car lost control of the vehicle the vechile the vehicle had ran into a guard barrier and pushed the vehicle into the middle lane of the highway when the vehicle hit the concrete barrier head on the air bag didn’t deploy

ODI #11530865ENGINE,FUEL/PROPULSION SYSTEM

While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.

ODI #11530349SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.

ODI #11529428ENGINE1 INJURY

How did NHTSA miss this one? Engine exhaust manifold bolts broken leading to exhaust gases unknowingly getting into the cabin while driving which has also may be impacting my lungs. (I have a CT scan from MAYO to prove it.) This went on for at least 3 months. During long, 2 hours trips with the windows closed led to drowsiness. The problem was not only confirmed by the local Ram dealer but also confirmed this is a problem for all Ram vehicles using the 5.8 liter engine. These exhaust manifold bolts and gaskets should be replaced after so many miles or time. I had 95,000 miles on my truck when I brought it in for a tuneup. The service department then found the problem during their overall inspection. Frankly, ALL service departments should be doing the overall inspection first BEFORE any other scheduled maintenence. The only symptom was ticking on startup for about 10 seconds. Just search on youtube: Ram 5.8 liter engine ticking on startup OR replacing exhaust bolts. Youtube is FILLED with how to videos. The mechanic also stated this has been going on for years.

ODI #11529078ENGINE

While idling in line at a fuel station, my vehicle suddenly started shuddering and quickly followed up with a strange squeak that sounded like metal on metal contact from the lower portion of the engine. This happened on June 5th 2023 around noon timeframe. I was able to pull the vehicle into a parking spot where I turned the engine off and called for a tow truck. There were no visible lights or codes stored during this period. After getting the vehicle home, I removed the oil filter and discovered metal flakes throughout the filter and oil system. The vehicle has just under 70k miles on it and has been maintained regularly with quality lubricants and filters. Thankfully I was not on the highway with my family to include two children under the age of 5. Chrysler/Fiat has been aware of engine failure issues on this particular engine and continues to ignore the fact that their power plant is faulty and continues to put owners and bystanders at risk.

ODI #11529233STEERING

Iost steering function while driving.

ODI #11528792UNKNOWN OR OTHER

I can not find specific tow rating for my truck. The sticker on the door only gives payload. “Towing and Payload” in the owner’s manual has no figures - it only lists 3 websites that either redirect or are broken links. Furthermore, creating a Mopar account and linking my VIN says the following - “ Sorry, your towing and payload information is not available. Please check your owner's manual for towing and payload details.” This puts me in an infinite loop and I have no way of knowing what my specific vehicle is safely rated to tow.

ODI #11528084FUEL/PROPULSION SYSTEM

My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to uscustomercare@cac.stellantis.com on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"

ODI #11527923UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

Cruise control sometimes don't work, sunroof leaking

ODI #11527074ENGINE,FUEL/PROPULSION SYSTEM

Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.

ODI #11526193ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.

ODI #11525524UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Truck has had issues with cranking but not starting consistently since owning. I have had it towed to multiple dealers who say they can not duplicate the issue. I take it home, drive it for a day or two and then it will crank and not start. I have paid multiple diagnosis fees, I have taken video of the issue and the dealer says they can't go by video they have to duplicate it. I have been stranded multiple times and can't rely on the truck starting when I need to drive it. The fuel pump has had a recall for a year now and dealer says they don't have parts to fix it. I am at a loss, there have been no warning light consistently, sometimes the engine light comes on when this happens and sometimes it does not. Dealer can't fix the fuel pump issue and I can't drive the truck without fear of being stranded and towed to dealer for them to say the same thing every time.

ODI #11525202SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES

Repeated alert to service electronic braking system. Had code read it said right front wheel erratic response from wheel speed sensor. Had sensor changed no change to error code, now the traction control light and passenger seat airbag light has come on. This is a 2017 ram tradesmen with approximately 70k mileage

ODI #11524660FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11524482FUEL/PROPULSION SYSTEM

I know this is the fuel pump. No prior indications or lights. Stopped on highway. Able to move over and restart vehicle when light came on and vehicle stalled. Did this twice while getting to house out of state. Paid for the repair $16K after I argued sit was part of the recall. I was told not my year. Picked up the truck and drove about 10 miles when it did the exact same thing. I was lucky and was able to pull into a parking lot. I have tried to argue that the original failure was the recall and questioned why a recall part was placed back into the vehicle. I am without a vehicle with no repair in sight. There are two dates 04/06/2023 and 05:12/2023

ODI #11523102ENGINE

RAM ENGINE FAILURE May 7, 2023 SUBJECT: Engine failure RAM 2017 ECO Diesel TO: whom it may concern: Tuesday April 25, 2023 while driving to Riverside California with my wife, daughter and two grandchildren in my 2017 ECO diesel, it began to overheat leading to my engine oil pressure immediately dropping to zero. The loss in performance and lack of drivability forced me to hastily veer off highway 91, on to Adams Street/Auto Center Drive. I immediately pulled to the side of the road and shut off my truck’s engine. After the panic subsided I called Redlands Dodge Redland and was redirected to MOSS BROS. Riverside, California. The history regarding my purchase of RAM eco diesel: I’m a 100% disabled Vietnam Veteran who utilizes a service trained mobility dog. This was the primary reason for the purchase a RAM full size pickup truck that is licensed with military disability veteran plates and equipped with K-9 support equipment. See attached photos. I suffer from severe neural back injuries requiring both lower back and leg prosthesis. My service dog is the only way I’m able to be mobile and not bed ridden. My RAM truck is my chosen vehicle to allow me some resemblance of a normal life. At 73 year old, I depend on my RAM truck. Today I’m confronted with multiple recalls and premature engine failure on this truck which had been waiting for over a year to have corrections made to critical equipment defects which could result in fire, loss of vehicle control and possible vehicle crash endangering my life and the lives of my family. My RAM case number is GOOD-WILL # 86043416, The contact stated the first case appears to have gone unresolved and speaking with another specialist/mechanic from FCA would inspect my vehicle's engine and authorize it's repair/replacement.

ODI #11522612FUEL SYSTEM, GASOLINE

The contact owns a 2017 Ram 1500. The contact stated that while attempting to refuel, the fuel nozzle would continuously shut off prematurely. The vehicle was taken to the local dealer who diagnosed that the fuel pump check valve had malfunctioned, and the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 55,200.

ODI #11522343FUEL SYSTEM, DIESEL,ENGINE

The contact owns a 2017 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The low oil and fuel pressure warning lights were illuminated. The contact stated that as a result of the failure, the vehicle swerved as the contact maneuvered the vehicle to safely avoid a crash. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact the stated that he requested that additional diagnostic tests be performed on the vehicle. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was 64,322. The contact stated that the manufacturer has yet to state whether or not if they will reimburse for the replacements. No repairs have been made.

ODI #11522363STEERING

While driving power steering failure happens randomly at any speed or on turns. No indicator light shows on dashboard calling out an issue. I am concerned loss of power steering will cause an accident causing bodily harm or death.

ODI #11520497FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System/Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11517950FUEL/PROPULSION SYSTEM

The minute the gas hand gets below Full the gas hand goes to Empty and then goes back to Full over and over while driving On the dash it flashes “Fuel Level Sensor Failure” and it will do this til I fill the tank full. It shows recall letters to be mail in August 2023 can I get a copy of the letter please

ODI #11517509ENGINE

This is my second Ram truck with this issue. My first truck was a 2014 1500 Big Horn and now I own a 2017 1500 Sport. The 2014 was in the shop 3 times for a manifold bolt breakage and the 2017 has been in the shop 2 times now for a manifold bolt break. This issue causes an annoying engine ticking sound that gets louder over time and causes a serious health risk to the passengers of the vehicle. Even the newly designed bolts that Mopar has been using still break. This has been ongoing for many years with the Hemi engines and should have a repair that will not fail by now.

ODI #11517517ENGINE

The plastic fan exploded and cut through the transmission lines causing the truck to stop moving and thousands of dollars in damage. While towing a 6500lb trailer, the fan was spinning at a high rate of speed when the plastic failed and broke apart in the engine bay causing damage to the paint, heat shield, and transmission lines. It was unknown that this occurred until the vehicle started to hesitate with the gas pedal until it no longer would drive. The vehicle and trailer were towed to Brandon Dodge on Broadway in Littleton Colorado where the service associate then told me the driver caused the fan to break!? Seems very unlikely that you could run over something that could fit up into the engine area and go into a high rate fan that blows into the engine bay and anything that did fit into that small opening would damage a fan so badly that all blades would break off. This issue had to be resolved by my insurance company as the warranty on the vehicle said they wouldn't fix it due to the service man's comments. The transmission had to be dropped and checked for damage and pan replaced, hoses replaced and new fan, which looks a different color/type to me was installed. The fan has been in the shop at 46k miles for noise and they replaced only the clutch.

ODI #11514827STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently failed with the power steering warning symbol displayed on the instrument panel. The manufacturer was notified of the failure and the contact was instructed to take the vehicle to a dealer. The contact was informed that the manufacturer would reimburse for any repairs to the vehicle. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective rack and pinion; however, there were no recalls on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 80,000.

ODI #11514847FUEL SYSTEM, DIESELFIRE

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal without warning. The vehicle was taken to the dealer and they were informed that the vehicle could not be seen for a few weeks. The contact's husband drove the vehicle home and called the dealer the next day; he was instructed to bring in the vehicle for an inspection. While driving to the dealer at 35 MPH, her husband noticed black smoke emitting from the hood of the vehicle. As her husband pulled over and opened the hood, flames began to engulf the engine. The fire department was called to the scene and extinguished the fire. A police report was filed. The vehicle was initially towed to an independent mechanic and later to an independent body shop where it remained in their possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. Vin tool confirms parts not yet available.

ODI #11514381ENGINE

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was towed to the dealer, where the crankshaft sensor and the ECU were replaced. Additionally, the dealer informed the contact that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

ODI #11514178ENGINE

Dodge has failed to recognize an issue that is extremely prevelant in Americas Number one selling truck. The 2015-2020 models are all experiencing exhaust Manifold deformities/ Warpage that are causing the manifold bolts to snap at the engine resulting in the vehicle spewing untreated exhaust fumes both into the environment as well as the passenger compartment. They have redesigned the components but have not issued a recall. This is both an environmental issue as well as a health issue for the drivers. This is the number 1 selling truck in America so I cant imagine how much unfiltered exhaust is entering our environment from these vehicles. A simple google search of 5.7 hemi exhaust leak will show you how prevalent this issue is. Dodge's redesign of the manifolds is a clear indication that they admit the issue was a design flaw. It is both seriously detrimental to the environment as well as the passengers.

ODI #11513330ELECTRICAL SYSTEM,ENGINE

Shortly after starting the engine it suddenly shut off. This has happened on three occasions, and each time I noticed the key fob was between the ON and ACC positions. I think the key fob sometimes returns too far after I release it from the start position. The first two times I had to turn it to the off position, remove the key fob, then restart the engine. This time nothing happened when I tried to restart the engine. I removed the key fob and opened and closed the driver door, then was able to restart the engine.

ODI #11512261ELECTRICAL SYSTEM

The contact owns a 2017 Ram 1500. The contact stated that the fuel gauge reading was inaccurate and would display Empty (E) while the fuel tank was half full. Additionally, the contact stated that the failure had prevented him from operating the vehicle with the key fob. The vehicle was taken the local dealer, where it was diagnosed that the fuel sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure was approximately 30,000.

ODI #11511377STEERING

The power steering turns off and on intermittently at random times, locations, and speeds, sometimes when your driving straight, sometimes when your turning. My assumption is it is a fault electronic stearing system. As this has been known to happen to similar models.

ODI #11510741SUSPENSION

Air suspension issues at 50k miles my truck rides lop sided half the time. Some days it works fine other days the driver side is sitting lower than the passenger or the backs lower than the front it’s never the same issue. Sometimes it don’t work at all. Which is crazy with only 50k miles

ODI #11510254ENGINE

On the 5.7liter Hemi engines the exhaust manifold bolts break into the block of the engine causing exhaust leak which can potentially get in the cab and cause injury or death. As well the heat shield bolts that cover the exhaust manifold break.

ODI #11510258ENGINE

Ram 5.7 hemi engine exhaust manifold leak ticking sound if it’s not fix or the bolt snap the smoke coming from the exhaust can be suck on the vent and can have a carbon monoxide poisoning inside the truck please I just found out that it’sbeen a known problem for dodge ram trucks and nothing is being done by the company to recall or fix such problem than you

ODI #11508681UNKNOWN OR OTHER

My family has been exhibiting symptoms of asthma for several years. Recently, while cleaning out my truck I came across a massive mold growth under the backseat of my Ram 1500 which i believe has been the cause of these health issues all along. I've included multiple photos showing the extent of the growth. It appears that water has been running down the rear truck pillars and soaking the interior carpeting/fabric under/behind the rear seat. There are numerous well documented examples of water leak issues in Ram trucks equipped with a sunroof and third brake lights which I believe to be the cause of the mold resulting in my family's asthma related issues. I have previously taken my truck into the dealer for water leak concerns (I had noticed wetness on the front window pillars after a heavy rain). It was recommended at that time that I check/blow out the sunroof drains and not to park the truck on any incline (this is ridiculous). I blew air through the drains (they were perfectly clear with no blockage). I didn't notice further wetness on the front pillars so I didn't pursue the issue again until now. The nature of these water leaks makes them very difficult to detect and poses a serious health risk as the extensive mold growth would not normally be noticeable. Ram should be required to recall trucks with these issues to fix the leaks and provide adequate water management (e.g. properly designed drip tray with water drainage outside of the cabin) in case of future leaks to prevent this safety issue.

ODI #11508303STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed and making a turn, the steering wheel became stiff. There was no warning light illuminated. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 70,000.

ODI #11508402LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Ram 1500. The contact stated while driving approximately 10 MPH down the driveway, the tailgate door released independently, causing damage to the trailer that was being hauled. The contact stated that the door latch released independently several times while driving. There was no warning prior to the failure. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and notified the contact that the repair would be an out-of-pocket expense. The failure mileage was approximately 42,000.

ODI #11507017UNKNOWN OR OTHER,ENGINE

I was filling antifreeze up every couple days then about 2 weeks later I was driving it just shut down, now won't start brought it to a garage said the engine locked up I see there's a recall, but it says not on this one, and it won't start the truck only has 64,000 miles on it.

ODI #11503732EXTERIOR LIGHTING,UNKNOWN OR OTHER

During the rainstorms here in sacramento California water was coming inside the truck. At the dealer it was diagnosed with the 3rd brake light and flapper vents needed replacement that was the cause of water leaks. water was entering on the back cabin and baseboards were flooded. It’s a safety hazard because mold started forming real bad. We didn’t catch it right away.

ODI #11501448FUEL/PROPULSION SYSTEM

Constant engine code for a very small evap leak. Vehicle was taken to C&C Automotive (4014 Washington Road, Augusta, Ga. 30907 || 762-685-5555) for a diagnostic. C&C Automotive advised that the leak was due to a faulty Fuel Control Valve, which appeared to be in a melted state. The vehicle has never been in a collision and has 11,000 miles. After some research it was found that there was a previous recall for the 2017 Ram 1500 for the same issue but I was told by Chrysler's Customer Service my Vin was not affected by the recall and I would have to pay for the replacement out of pocket. (Refer- NHTSA: 17V434/ Chrysler: T45)

ODI #11501255FUEL SYSTEM, DIESEL,ENGINE

The contact owns a 2017 Ram 1500. The contact stated that there was an abnormal fuel odor detected through the vents. The check engine warning light was illuminated. The vehicle was taken to the local dealer and the contact was notified of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was diagnosed, and the contact was informed that the fuel filter needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

ODI #11500885STEERING,SUSPENSION

Electric assist steering failure, truck is getting hard to steer either direction. Air ride system is bouncing like having no suspension at all, went into dealer and they report that the compressor, control board and manifold all need to be replaced. Vehicle only has 68,000 miles.

ODI #11500611AIR BAGS,SEAT BELTSCRASH1 INJURY

I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries

ODI #11498976POWER TRAINCRASH

on two occasions the vehicle rolled away while in park and ignition off and on multiple occasions vehicle would not come out of park

ODI #11499011SUSPENSION

When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.

ODI #11498187UNKNOWN OR OTHER

1) Driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) Rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems.

ODI #11498287AIR BAGSCRASH2 INJURIES

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.

ODI #11497360ENGINE

I just purchased my truck in November 2022 and noticed an audible ticking noise coming from the engine immediately after start-up. After having the vehicle inspected by an ASE mechanic, it was discovered that the manifold bolts had broken on each warped manifold which was likely causing the ticking sound. Because of the defective manifold bolts, this exhaust leak created a dangerous situation while the Hemi engine was running and possibly resulted in a failed emissions test required to obtain a license plate in metro Atlanta, GA.

ODI #11496878ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMCRASH

While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.

ODI #11495246SUSPENSION

Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.

ODI #11495248SUSPENSION

The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.

ODI #11495391STEERING,WHEELS

Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.

ODI #11494870ENGINE

The contact owns a 2017 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact had initially taken the vehicle to an independent mechanic where he was informed that oil was leaking from the oil cooler. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

ODI #11494437ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact stated that while his wife was driving approximately 10 MPH in a parking lot, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was contacted, and the contact was informed that the vehicle was not included in the recall. The failure mileage was approximately 83,000.

ODI #11490938ELECTRICAL SYSTEM,VISIBILITY/WIPER

The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.

ODI #11491022FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11490908ENGINE

Lifters failed due to mds ram needs to be liable for this problem will be going to a lawyer...... truck knocks badly poor running condition oild and maintenence always done

ODI #11490798FUEL/PROPULSION SYSTEM

At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.

ODI #11490063ENGINE,FUEL/PROPULSION SYSTEM

My 2017 Ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed.

ODI #11489586FUEL/PROPULSION SYSTEM

The Fuel Level Sensor assembly internal of the gas tank failed at 18k miles. A close inspection of the part revealed a manufacturer defect causing an open connection to develop on the carbon track measuring device. This type of situation caused the fuel gauge to go to E causing panic, and warning message appears in display while you are driving and audible alerts go off. I am an electrical engineer and have determined this part has an engineering defect and should be Recalled by RAM. Many complaints on the internet point to this issue and RAM-= is not correcting the issue. They are only using the same [art again for replacement and charging the customer over $600.00

ODI #11489217SERVICE BRAKESCRASH1 INJURY

I was driving my vehicle and the back tire from the driver side the tire blew out and make my vehicle roll over and the vehicle got total loss the vehicle was unsafe the brakes locked on me when the tire blow out

ODI #11488731AIR BAGS,SEAT BELTSCRASH1 INJURY

The contact owns a 2017 RAM 1500. The contact stated that while driving approximately 35 mph, the vehicle T-Boned crashed into the side of a delivery truck. During the crash, the front end of the vehicle sustained severe damage but no air bags were deployed and the front driver-side seat belt failed to secure the driver causing the driver to make contact with the steering wheel. The driver sustained a fractured sternum, head, neck, and back injuries and was transported by ambulance to the local hospital for medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not yet determined. The manufacturer was not contacted. The local dealer was notified of the incident. The failure mileage was 71,000.

ODI #11488007ELECTRICAL SYSTEM

Every time I travel thru the New York Metro region my Navigations starts "updating" and going blank, or starting telling me I am located in an area I am not even near like a walkway or a river. Have contacted Dodge and Sirius multiple times on the issue and both point the finger at each other. No other component of the system are having a problem, like the radio, climate control, etc only the navigation system and only when I am in the New York Metro area. I have picture to show the issue and have almost crash a number of times trying to fix the navigation while driving in the area.

ODI #11486675POWER TRAIN,UNKNOWN OR OTHER

Recurring issue with warped manifolds that cause broken exhaust bolts.

ODI #11484637FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the repair was not yet available. The contact stated that on multiple occasions while driving approximately 45 MPH, the vehicle would start to hesitate and shake then decelerate without warning. The contact also stated that while accelerating at approximately 45 MPH, the vehicle independently accelerated without warning. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. VIN tool confirms part not available.

ODI #11484727ENGINE

Mid-year 2022 began noticing a ticking sound coming from the truck’s engine bay. The sound seems to lessen or stop after the engine has warmed up. Have not had the vehicle inspected at dealer but local mechanic believes these issues are related to the manifold bolts due to this being a recurring problem on RAM models with the Hemi engine.

ODI #11484233FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 40-45 MPH, the vehicle lost power and lunged intermittently. There was no warning light illuminated. The contact was able to continue driving. However, the contact stated that the failure had been reoccurring increasingly while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts are not available.

ODI #11484309AIR BAGS

Air bags deployed while vehicle was parked and engine not running….vehicle was not hit or tampered with ..I was inside vehicle vacuuming when air bags went off without any warning..insurance gave me points for incident when there was no reason for air bags to deploy and I had to pay deductible…I should be reimbursed

ODI #11483902ENGINE

When the truck is started, the engine knocks on the right side of the motor more.

ODI #11483767STEERING

The electronic power steering completely failed. After we had been driving and it had been raining we were going about 55 mph down the state highway when the electronic power steering completely failed and we lost control of the steering. The dashboard warning light came on and on the notification screen stated to “service power steering“. Even though it shows absolutely no recalls just a simple search online shows that we are not the only ones with a 2017 ram 1500 with electronic power steering with the same issue. I have called around to many auto parts stores and even dealers and nobody has the part in stock. And of course our vehicle having been outside of the five years and mileage it is not under warranty. The steering is 100% locked up and will not move whatsoever. It has been inspected by a authorized ram service mechanic who has verify that it has seized up and needs replaced.

ODI #11483256STEERING

RACK & PINION FAILED, UNABLE TO STEER VEHICLE, REPAIR HAS BEEN MADE BY INDEPENDENT SERVICE CENTER - RECEIPT IS ATTACHED, NO LAMPS OR WARNING I AM SEEKING REIMBURSEMENT FOR REPAIRS. RACK AND PINION SHOULD NOT FAIL WITH ONLY 51,000 MILES ON THE VEHICLE.

ODI #11481607SERVICE BRAKES

Brake clip failed. Clip to brake pad on driver side front came loose and caused the brake pad to slip and caliper drop down onto the top of the rotor. Upon braking NO PRESSURE was being applied to the side of the rotor. All the pressure was only on the TOP OF THE ROTOR. There was no wear or etching on the side of the rotor at all, however the top of the rotor had a great deal of pitted and gouged metal. This created a very dangerous situation!

ODI #11481160ENGINE

There is a known issue called the hemi tick that is the result of broken bolts on the exhaust manifold. https://www.vehiclehistory.com/articles/dodge-ram-1500-hemi-tick-recalls-worth-worrying This is a dangerous exhaust leaks that happens on almost every Ram and nothing has been recalled. To make a safe vehicle people are paying thousands to fix this and Dodge knows it is an issue! Exhaust fumes in the engine compartment flow in to the air intake and into the truck. This issue has been reproduced thousands of times.

ODI #11480172FUEL/PROPULSION SYSTEM

After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later

ODI #11480285STEERING

Power Steering went out,looked for recall 2017 Ram 1500 Bighorn.Light came on and once it cooled down worked fine again.Five months down the road done it again and NO POWER STEERING AT ALL,no warranty nothing pay out of pocket.Called dealer to order part been almost 4 months and still no part,fixing to call Dodge themselfs and find out what the deal is.Making payments on a truck with 66,000 miles on it and no part to fix it it’s asham.Dodge needs to get it together,instead of making new fast cars to sell,need to keep the customers safe first.

ODI #11479939POWER TRAIN,VISIBILITY

The contact owns a 2017 Ram 1500. The contact stated while reversing she felt the vehicle jerk with a loud sound coming from the vehicle causing the vehicle to come to a complete stop. The dealer was contacted, and an appointment was set to diagnose the vehicle. On another occasion, the vehicle was getting detailed and it was noticed that the rear window was leaking and had white mold. The vehicle was taking to the dealer who stated that no failure was found. The manufacturer was not contacted. The failure mileage was 5,000.

ODI #11479193POWER TRAIN,ENGINE

I was driving on interstate and my vehicle was running fine. Without any warning, my check engine light came on and "Service ETC" flashed. Vehicle went into limp mode and would not go over 10 miles an hour. Had it towed to dealer, a gasket on the EGR was bad, had been leaking oil into my turbo for "quite some time" according to the dodge dealership. My turbo was blown and manifold melted. This is a diesel and I only had 108,000 miles on it. Always have done the maintenance. The cost of the repair was $11,971.62. There is no reason why this vehicle should have been fine one second and have a catastrophic failure the next. I am aware of the class action lawsuit for models up to 2016 and my truck is a 2017. I believe that this is the same problem. It was 10:00 pm when this happened on the highway. I am very fortunate that I was able to get off of the highway and not be involved in a serious accident at night.

ODI #11479203STEERING

POWER STEERING FAILS COMPLEATLY

ODI #11478452ENGINE

My Engine light turned on and vehicle kept overheating. Coolant levels we’re getting very high. Coolant was not cycling through the engine properly & needs new head gasket. The dealership I took it too said they have 5 other trucks with the same issue

ODI #11477330FUEL SYSTEM, DIESEL

The contact owns a 2017 RAM 1500. The contact stated while driving 45 MPH, the vehicle began to decelerate speed. The contact stated that the service electronic throttle control warning light was illuminated. The contact was able to park at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The VIN was associated with 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

ODI #11476068ENGINE

See first uploaded file. File #2 has additional information regarding problem that can become a safety issue.

ODI #11475693POWER TRAIN,ENGINE

On Saturday, July 16th, I was passing a vehicle at approximately 65mph on a two lane road with no shoulder when my engine stalled. Fortunately I was on a straight stretch of the road and was able to coast to a safe location to attempt to restart my engine. After I stopped, I attempted numerous times to restart my engine without success. This stall caused me to be on the side of the road with no shoulder partially sticking out into the roadway. I eventually had to be towed to my mechanic. Once at my mechanic, he found two recalls that had similar symptoms concerning Dodge RAM Ecodiesels- recall W58 and W68 along with TSB 14-007-21. I contacted RAM and was informed that my VIN number was not included in this recall and that they would not fix my vehicle under this recall without me paying in full and their mechanic verifying what was wrong. They were also backlogged and could not even diagnose the issue for 5-8 business days. I elected to have my mechanic perform the work. Once my mechanic opened the transmission assembly, he found that the tone wheel in fact had lost a piece of the magnetic material just like the photo in the service bulletin. He had to repair all the components of the tone wheel and crank sensor assembly just as the service bulleton said to get the vehicle to run again. I have contacted RAM and they stated there is nothing they can do since there is not an open recall on my VIN number even though my truck matches the model and engine type along with affected years from the recall. My VIN should be included in this recall because this incident matches perfectly what the recall states. I have all the paperwork and the actual tone wheel if that is necessary. I am simply trying to get RAM to pay for what they should be obligated to fix on a known problem. They stated that NHTSA is the organization that recalls vehicles and maybe my VIN would be included at some point- of course I know they just don't want to pay for the repair using this as an excuse.

ODI #11475155STEERING

The contact owns a 2017 Ram 1500. The contact stated that while her granddaughter was driving at slower speeds, the steering wheel seized with the wheels turned to the left. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 63,000.

ODI #11474296STEERING

POWER STEERING GOES OUT WITH NO WARNING LAMPS OR MESSAGES

ODI #11473474ENGINE

On start up makes a ticking noise. Upon further investigation noticed broken studs on exhaust manifold bolts. This causes an exhaust leak which may lead to possible fire.

ODI #11473130AIR BAGSCRASH1 INJURY

Was in an accident on 7/8/2022. A vehicle pulled out in front of us and the speed we was traveling at was 45 mph at the time of the impact and airbag’s did not deploy.

ODI #11472656STEERINGCRASH3 INJURIES

We driving down the highway in state of Idaho. When all of a sudden steering wheel when out of control. My mom could not control it. The steering wheel was go super fast side to side . When ended up going on the side of the highway.

ODI #11471522ELECTRICAL SYSTEM

On 26 June 2022 while driving home the truck doors stated locking and the lights flashed every time I came to a stop. On 28 June 2022 the truck self started while inside the garage. The key fob was inside the home on a shelf with no one around and nobody was touching the truck. This is very unsafe since we have an attached garage and we sleep about 12 feet away from the tail pipe. On 29 June 2022 I took it to Dishman Dodge in Spokane WA where I was told that this has never happened. I am the original owner and this truck has had many previous electrical issues (Back up camera, cruise control, fail to start due to security chip pickup, wiper control, power window). It now has 62,000 miles.

ODI #11471274FUEL/PROPULSION SYSTEM

On June 23rd, 2022, just arrived at a campground with a travel trailer. Noticed something hanging from under the truck. The 32-gallon fuel tank was just filled less than a mile prior to arrival. Upon further observation, the fuel tank hanging with only the rear fuel tank strap intact. The front fuel tank strap was still attached to the mounting bolt, however, the frame end was pulled through. The strap appears to be completely intact. The frame area that holds the strap was severely corroded and rusted out. There is very little rust anywhere on this truck. The front strap was then bent into the vehicles driveshaft by the hanging fuel tank, a cut a groove into the aluminum driveshaft. The damage may have compromised the integrity of the driveshaft as well. My vehicle is well maintained and cared for. I am a mechanic, however, I have it scheduled to be inspected at the Ram dealership. I will upload pictures as soon as possible. Prior research shows Ram truck model years 2009-2012 had the same issues. I reside in Wisconsin. If I did not notice this, the fuel tank would have fallen out, beyond any doubt, on our return trip and 30 plus gallons of fuel with it. It would have been hit first by our rear axle, and the then travel trailer.

ODI #11469329STEERING,ELECTRICAL SYSTEM

The Electric Power Steering (EPS) system went out while turning. Making the turn hazardous as the wheels were impossible to rotate. This has happened multiple times and without warning. Happens both turning left and turning right and will occur when tires are straight as well. My safety and the safety of others were put as risk and continue to be at risk with this vehicle and others like it on the roads. The problem has been stored in the trucks CPM and pulled by the dealer to verify the accident occurred. I was informed nothing can be done since no recalls pull up with my particular VIN number. It has not yet been inspected by police or insurance. The "EPS!" message occurred as the steering was out.

ODI #11469392STEERING

The electric power steering failed. I was not able to safely turn my vehicle. It is a safety issue because I could have easily injure or killed myself or anyone that I crashed into. The issue is known to happen in this vehicle. There was a warning light that came on saying to service the power steering. The manufacture is not making the part to fix this issue.

ODI #11469242STRUCTURE

My Tailgate Came Open Unexpectedly, while my trailer was hooked up. I was in a development going around a turn very shortly after pulling off from my starting point. The tailgate crushed on the jack, causing significant tailgate damage. I have been In contacts with Turnersville Dodge, and they directed me to Maple Shade NJ Alfa Romeo/ Fiat. I have been on the phone with Them numerous times, as well as sent emails. This has been going on for over a year now. There is an open recall on the tailgate latch for my particular truck. This is the reason that my tailgate came open unexpectedly and caused significant damage. I have mentioned this recall, and I get alerts weekly about the open recall on the tailgate. Nothing is being done. I run a business , and have already had the inconvenience and unsafe operations, ongoing for over a year now. I am extremely busy, and it is extremely frustrating calling and emailing, with no fix in site. It’s insanity.

ODI #11468188POWER TRAINCRASH

The contact owns a 2017 Ram 1500. The contact stated that after her son reversed into the driveway and exited the vehicle, the vehicle started to roll away. Her son then jumped in the vehicle and accidentally depressed the accelerator pedal in his efforts to depress the brake pedal causing him to crash into a tree. The front of the vehicle was severely damaged and the air bags did not deploy. There were no injuries sustained by her son. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact referenced a manufacturer's Recall under U05 associated with the failure. The failure mileage was 71,094.

ODI #11466212ENGINE

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was not able to restart. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The vehicle previously had the throttle position sensor, fuel system, water pump, and engine replaced at the dealer. The failure mileage was approximately 168,000.

ODI #11464453ENGINE

Exhaust manifolds warp leading to broken mounting bolts/ studs resulting in exhaust leak/ ticking

ODI #11464301SUSPENSION

The air suspension system has failed completely. Without warning the driverside suspension deflated at 65mph. This causes the steering to pull to the left very quickly and could easily cause loss of control of the truck. The problem occurred with out warning. The dealers response is to not drive the truck and wait 3 weeks for a diagnostic test and then a month or longer to get parts.

ODI #11463804POWER TRAIN

My rear axle is at a ram dealership have the complete rear axle replaced. It has 90,000 mi and a few thousand miles ago it started to emit a whining noise that just continued to get louder the more I drove it. I took it in one week ago and after a tech checked it out I was told that the entire rear axle had to be replaced at a cost to me of over $5600. I opted to have a used axle installed for half the cost. This problem if left could have led to the rear axle locking up and loss of control. In searching the internet I have found that face has had some recalls on different year trucks for loose pinion nuts and low fluid from the factory and lack of proper heat treating of axle and gears leading to failure. Consumer stated old axle will be available for inspection.

ODI #11463072STEERING

The contact owns a 2017 Ram 1500. The contact stated while attempting to drive the vehicle, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the electronic power steering (EPS) module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.

ODI #11462134ENGINE

Engine blew up with no warning indicators on the dash. Engine oil was full and from what the dealer found it was a bearing either the crankshaft or rod. I've been without my truck for over 2 months and fiat chrysler doesn't know when a motor will be available.

ODI #11461175SEATS

2017 RAM 1500. CONSUMER WRITES IN REGARD TO MOLD AND MILDEW IN VEHICLE. THE CONSUMER STATED THE VENTS LEAKED CAUSING A BUILD UP OF MOLD AND MILDEW. THE CARPET, FLOORBOARDS AND PADDING WERE ALL WET AND NEEDED TO BE REPLACED.

ODI #11458627STEERING,POWER TRAIN,ELECTRICAL SYSTEM

On Sunday March 27, 2022 my daughter and I were in my 2017 Ram 1500 Bighorn 5.7 liter Hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a Christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn’t control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in ACC and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue Chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you Chrysler to do the right thing. Recall these trucks ASAP. I swear to you someone is going to die if you do not act now!! I’m a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when American manufacturers put profit over people.

ODI #11458244ENGINE

Two right rear exhaust manifold bolts broke causing a potential exhaust leak into the cabin.

ODI #11457364ENGINE

There is a known problem with the 5.7l hemi engines having the exhaust manifold bolts break. This happened to me where the manifold separated from the engine and caused untreated exhaust gases to escape into the engine bay. These gases were then being sucked into the cabin through hvac system due to the close proximity of the cabin air intake vent and the gases escaping in the engine bay and seeping from underneath the hood when at low speed or idling with the hvac system on.

ODI #11456777VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH

While in gear the throttle has accelerated uncontrollably without a foot on the pedal. It has happened twice now and both times resulted in significant damage. Applying the brake made no difference they were just overpowered by the motor. The vehicle is going to be towed to a body shop to get a repair estimate. Last time the damage was about $14,000. The vehicle is not safe if you cannot control the speed. They thought last time my foot slipped of the brake onto the throttle but I said no it had not. I was to busy trying to control the truck to notice if any warning lights went on. However earlier in the day the cruise control would not turn on.

ODI #11456621SEATS

The contact owns 2017 Ram 1500. The contact stated while the vehicle was parked, she flipped the seats and noticed gray powered mildew under both seats. The contact took the vehicle to local dealer to be diagnosed. The dealer informed that the two air vents on the cab have leakage, and the floorboards were soaked and needed replacement. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

ODI #11455615SUSPENSION

Air ride suspension drops to bump stops when it rains. Causing the truck to have no suspension give that can cause severe damage. Truck has been at the dealers over this problem multiple times, they do not know what is causing the system to fail now. They have replaced the main components and the truck is still sitting on all 4 bump stops unable to drive.

ODI #11455217STEERING

Electronic power steering stopped working while traveling at highway speeds. No warnings, no issues with steering previously. Manual steering when eps fails is still possibly, but extremely difficult. Vehicle will operate normally after turning off and back on.

ODI #11455283STEERING

While making a left turn at low speed, I suddenly lost power steering, there was no warning message or notice and steering was very hard, I pulled over, shut the vehicle off and restarted, the power steering returned and I resumed my trip. The second incident, the vehicle was parked in my driveway, I started it up and immediately got a message on the dash that said, Service Power Steering, the power steering was not available, maneuvering was next to impossible. I have just purchased this vehicle on 2/28/22, used as is, with no warranty and I feel I have purchased a dangerous vehicle with no options available. This vehicle is a 2017 Ram 1500 Laramie Longhorn Limited with 128,00 miles on it. I understand there are some issues with the EPS system on several of the Ram 1500 Model years, and there has even been a recall on some models. I feel it necessary to report this incident as I am afraid to drive the vehicle, which makes this purchase useless, even after researching this vehicles history before buying, I had no way of knowing of the current EPS problems as there are no current recalls for my particular truck. If there is a problem with the EPS system, at the time of manufacturing, then why haven't the 2017 models been recalled as well. Also my local dealer cannot effectively make any repairs unless he has a code or the power steering is not available at the time he inspects it, and ironically it works fine intermittently.

ODI #11455012FUEL/PROPULSION SYSTEM

Fuel sensor fails

ODI #11454240ENGINE

It’s the oil filter housing it’s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead

ODI #11452455STEERING,ELECTRICAL SYSTEM

My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.

ODI #11451569STRUCTURE,UNKNOWN OR OTHER

2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?

ODI #11451598STEERING

Power steering becomes inoperable

ODI #11450159ENGINE

When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, Dallas Dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle.

ODI #11449279ENGINE

Chrysler (RAM) truck 2017 3.6 pentstar enjine 3.6L Oil Filter Housing Leak - vehicle has 50 k miles on it. vehicle oil has pumped out of the engine due to this faulty oil filter housing.

ODI #11448617ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11448236TIRES

While traveling on a paved state maintained road at approximately 45-50 miles per hour, the driver side front tire on my 2017 RAM 1500 exploded. The condition of the road at the time was clear and there were no foreign objects laying in the lane of travel. Upon the tire exploding, I was immediately pulled left into the opposing lane of traffic. No injuries or crash were reported during this incident, however had my rate of speed been higher, lack of driving skills, or oncoming traffic, the results could have proved to be fatal. After finding a safe location off of the travelled roadway, I replaced the faulty tire with a spare. I observed damage to my inner fender liner as a result of the explosion. The tire has not been inspected by the police, insurance company, or the manufacturer. No warning lamps or other indicators provided notification of any problems prior to the incident. The faulty tire in question is Identified as a Goodyear Wrangler SR-A, P275/60R20. This tire is an original installation from the vehicle manufacturer and has been in service for 20,300 miles. This particular tire blew out in a straight line fashion across the tread section of the tire from sidewall to the opposite sidewall. This is the first time that I have ever reported a safety matter, however due to the unique circumstances of the failure of this tire, I feel that this matter should be investigated and this tire removed from service. I have conducted internet searches and found other consumers have experienced the exact same tire failure scenario. I will be replacing all four Gooodyear tires on my RAM truck tomorrow with a completely different manufacturer. The tire can be retained for inspection if necessary, although it will be disposed of if no such request is received.

ODI #11446681SUSPENSION

My truck has been parked at a Dodge Service Center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately $4,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I DO perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide VIN if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold Ram-Dodge-Chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty OR replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the Dodge Service Center. Not surprisingly, it is parked next to another Ram Rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.)

ODI #11443548AIR BAGS,ENGINE

Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error

ODI #11442384STEERING,ELECTRICAL SYSTEM

loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?

ODI #11441354ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11440051ELECTRICAL SYSTEM

The truck was in my driveway, with ignition off. I had come home for lunch and was doing some work on the computer when a neighbor saw my truck on fire and alerted me. We called 911 and I went out to see what was going on. By then the entire bed area was completely engulfed with flames and it was beginning to spread into the cabin area. Within 10 minutes the truck was completely engulfed in flames. AFter the fire was extinguished, the fire department (captain) told me they believed the fire began in the rear passenger side taillight. That was the "hot spot". The truck was a total loss.

ODI #11439871FUEL/PROPULSION SYSTEM

Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I’m very frustrated my dodge dealer will not assist me because Ethel say it’s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help

ODI #11439313AIR BAGS

Saturday, October 23rd at around 11:00 am the airbag system check light came on. Brought it to my local mechanic who reviewed the code for the warning and it stated Code B0028-13 Ride Side Seat Deployment Squib 1 Circuit Open. Asked him if it could have been hit with one of my kids feet and he stated absolutely no based on where the connections where located under the seat.

ODI #11438798ELECTRICAL SYSTEM

The vehicle’s electronic ignition control does not seem to detect the presence of the key flob in order to activate, thus leaving the vehicle inoperable. This is an intermittent problem. I contacted my local dealership (Herb Chambers Ram, Millbury, MA.) and a service inspection was conducted. Though the dealership could not replicate this fault during my visit, they did confirm that an internal Ram service advisory exists pertaining to this ignition problem. The recommended correction is to replace the ignition module. The dealership put the part on order. It has now been four weeks since my visit. The dealership reports that the part is on back order and without an expected delivery date. I am also told that the module is a Ram/Mopar specific unit. As such, only an OEM can be used. In the meantime, I am unable to drive the vehicle. Though it may start, I cannot rely upon it restarting. Since an internal Ram service advisory exists on this issue, it is obviously a documented problem. The safety issue at hand is that a faulty ignition module leaves the driver/passengers at risk of being stranded should the unit fail.

ODI #11438671AIR BAGSCRASH1 INJURY

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 65 mph a second vehicle crashed into the rear and pushed the vehicle into a guardrail. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained injuries to the left knee and wrist and back and neck. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000.

ODI #11438413ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly.

ODI #11438017AIR BAGS

2017 Dodge Ram 1500 with less than 30,000 miles is showing an air bag system warning. Have checked all the components under the seat as well as the fuses. Nothing seems to be faulty or out of place.

ODI #11438019UNKNOWN OR OTHER

Driver side window rattles during the cold weather months. Dealer reviewed the issue multiple times and can not resolve.

ODI #11435039ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

WHILE DRIVING ON FWY ENGINE JUST TURN OFF AT 65MPH AND STARTED AGAIN?

ODI #11434817STEERING

Parked the truck and woke up the next morning to the power steering being out.

ODI #11434481POWER TRAIN

Purchased Truck 2017. Truck is less than 5 years old and engine is now at 66,000 miles. Truck purchased from David Dodge, Glenn Mills Pa. Truck oil changes and 57 point inspection completed with no identifying issues reported. Truck has been serviced by Dodge Dealership with 57 point inspection up to and including 2021. Last service done 7/21 at Mount Airy NC Dodge Dealer. Ticking noise from engine became more prominent. Searched online to find Dodge 5.7 Hemi's manifold bolts break off. It is a issue for Dodge 5.7 Hemi's. The problem has been a reoccuring issues for Hemi's identified from manufacturing 2009 forward. Dodge Dealership stated warreny ends at 60,000 miles / or 5 years. Dodge Dealers never identified the manifold bolts breakage issue. The tapping noise from the engine during maintenance by the Dodge Dealer service department never identified the possible manifold breakage issue. Awaiting reply

ODI #11434143STEERING

the electric power steering assist has been slowly getting worst causing hard tuning and am worried the steering will fail with family in vehicel and crash.

ODI #11433953VISIBILITY/WIPER

What component or system failed or malfunctioned, and is it available for inspection upon request? - Windshield Wiper intermittent failure. May or may not be reproduced. How was your safety or the safety of others put at risk? - Failed during a rain storm making it impossible to see on the highway. Needed to pull over putting passengers at risk of rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? - The problem is intermittent and has not been able to be reproduced at a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warnings were given. The problem first appeared year one of having the vehicle. Went away until year three, went away until year 5.

ODI #11433867STRUCTURE

Tail gate just opens at anytime going up the road. I’ve owned vehicle two weeks and it’s happened three times.

ODI #11433256STEERING

I have had 2 incidences with my 2017 Ram. The 1st time it happened, I was driving with my wife and handicapped 33 year old son in the vehicle, and had made a left hand turn on to a fairly busy street near my home. In the midst of my turn, the "Service Power Steering" warning message came on the instrument cluster AND at that point the power steering locked up and basically I had to drive without it! It is extremely dangerous trying to maneuver, but I was able to make WIDE turns and get a few blocks to my home. When arriving home, I immediately called the dealer we bought the truck from and arranged for it to be towed and serviced. I had gone outside to start the truck several times to see if the warning and steering had rectified itself. By the time the tow truck driver arrived (2 hours later) he had me start the truck and it was completely fine! Within the next few days I began to notice an icon on the instrument cluster every time I started the truck of a red steering wheel with an exclamation mark. Even though the truck was driving fine at that point I decided to call the dealer and bring it in for service. They had it for several days and no "code" could be retrieved and it did not happen while they drove it. Fast forward a month or so(9-5-2021), and I was parked in a friends driveway. When I started the truck it happened again. Knowing I had a ways to travel, I started to turn the engine on and off several times. It went away and was fine and has been once again ever since, but the steering wheel icon upon starting the engine is still there. This defect is very concerning to me because of having to transport a handicapped adult! It is terribly dangerous because of the electronic steering going out. It is very, very hard to maneuver my truck.

ODI #11433035AIR BAGSCRASH1 INJURY

I was in a front end collision. The other vehicle failed to yield right of way and it was a direct hit to the front of my truck. The other vehicle was a 2007 Toyota vin # jtezu14r270089246. My truck was spun almost 360 degrees. I had on my seat belt but the airbag did not deploy. The accident resulted in my having a fractured sternum. The vehicle has not bee inspected but is a total loss.

ODI #11430587STEERING

The contact owns a 2017 Dodge Ram 1500. The contact stated that while moving out of a parking space, the steering fault warning light illuminated, and the vehicle lost power steering functionality. The contact had the vehicle towed to the dealer who stated that the vehicle was not included in an unknown recall. The contact was informed that the rack and pinion steering column needed to be replaced. The contact had a certified mechanic repair the vehicle. The contact stated that water leaked into the circuit and caused the failure to reoccur. The contact took the vehicle to a car wash several months later and water leaked into the circuit causing the failure to recur. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The approximate failure mileage was 119,000.

ODI #11430626STEERING

The Electronic Power Steering (EPS) system threw a code for a short circuit and the EPS system failed. I lost my power steering while on the road and was unable to safely operate my RAM. The power steering light indicator was on. This problem was serviced at Apple Chrysler Dodge in Hanover PA on July 21 2021, invoice attached, costing me $2653.43. This is the SAME ISSUE that was addressed for both the 2015 and 2016 RAM 1500s in a recall for “loss of power steering assist”, issued March 23, 2016 (NHTSA No 16V167000).

ODI #11429694FUEL/PROPULSION SYSTEM

The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.

ODI #11429759ENGINE

3 bolts holding DPF and SCR together are known to fail and cause issues to the DEF wiring harness. All three bolts have failed on my truck which could cause the exhaust to fall apart while driving. The problem has not been reproduced or confirmed by a dealer or independent center. The vehicle has not been inspected by anyone. The "check engine light" displayed and shortly there after a message popped up that vehicle would not restart in 200 miles. Still waiting to hear back from 1 of 4 dealerships about this issue and have since opened a case with FCA/RAM and have not heard from them either. Truck has not been drivable for 4 days now.

ODI #11428543POWER TRAIN,SERVICE BRAKESCRASH

The contact owns a 2017 RAM 1500. The contact stated that while reversing and depressing the accelerator pedal, the vehicle went into overdrive and crashed into a building. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was not reported. The contact did not call the local dealer and made them aware of this failure. On June 21, 2021, the contact stated that when approaching an intersection and depressing the brake pedal, the vehicle went into overdrive again. The contact stated no warning light was illuminated. The contact stated he depressed the brake pedal to the floor to stop the vehicle. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake and accelerator assembly to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.

ODI #11428594STEERING

The contact owns a 2017 Ram 1500. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact pulled over and towed the vehicle to his residence. The contact stated that the power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

ODI #11427936ENGINE AND ENGINE COOLING

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11427796ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.

ODI #11427397FUEL/PROPULSION SYSTEM

The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.

ODI #11427432POWER TRAIN

The contact's husband owns a 2017 Ram 1500. The contact stated that while her husband was driving 25 mph, the vehicle stalled. The contact stated he attempted to restart the vehicle and the check engine warning light illuminated. After multiple attempts, the vehicle failed to restart and was towed to the contact's residence. Upon investigation, the contact discovered NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) which he linked to the failure however, the VIN was not included. The contact was unsuccessful in reaching the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 75,000.

ODI #11426992STEERING

The contact's husband owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the vehicle lost power steering assist and excessive force was needed to steer the vehicle. The contact's husband had taken the vehicle to the dealer however, the mechanic was unable to service the vehicle. The contact then made an appointment with the dealer for the vehicle to be serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000

ODI #11426588ENGINE

The bolts that hold the exhaust manifold to the engine are breaking leading to a loud "tick" and exhaust gasses being released in the engine compartment. Exhaust leaks can be dangerous while the vehicle is occupied especially when idling. This has been an ongoing issue with the HEMI engine in RAM trucks as evidenced by multiple NHTSA complaints spanning over a decade. Ram has yet to correct the issue and continues to produce vehicles with the same problem. Mechanics talk about it being common, many forums are filled with complaints and websites are dedicated to the issue. My particular truck was inspected by the dealership and I was told it was "a common occurrence with those engines". I'm fine with having to pay the $500 repair bill to correct it, but I feel it should be a recall due to the commonality of the problem and the possibility of a driver or passenger being exposed to exhaust gasses not being properly routed to the rear of the truck. Why are they allowed to keep rolling a known problem off of the assembly line? Maybe this explains headaches after a long drive.

ODI #11426597AIR BAGSCRASH1 INJURY

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 30 mph, a driver driving a Kia Optima failed to stop causing the contact to crash into the vehicle. The air bags did not deploy. The contact mentioned that there was severe front-end damage to his vehicle. The contact sustained injuries to his shoulder, neck, and head. The driver was provided medical attention. A police report was filed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.

ODI #11425561STEERING

Electronic power steering appears to be intermittently inoperative. I was driving this past weekend and multiple times when turning in parking lot or going under 20 mph or at least that is what I noticed, it became difficult to steer and then forcing steering all the sudden power steering kicks in almost causing accident. I will be taking my truck into dealership but I see there are no recalls yet on this problem and I see complaints going back many years. This is truly a safety concern.....

ODI #11425231POWER TRAIN,ENGINE

On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both Triple AAA tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck Oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system.

ODI #11424966ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

For the second time in about a year my truck has given the error code of "service electronic throttle control." I took it in and was told it was a computer update and it was fixed. Right at about a year later, the same error code appeared. With this error, power to the vehicle is reduced causing safety issues as your ability to maintain speed or accelerate is greatly diminished. I do not know if the part itself was inspected during the original service and computer update. There were no warning lamps or symptoms prior to the error message coming up on the instrument cluster.

ODI #11423936POWER TRAIN,ENGINE

Vehicular hesitated to select gear and to accelerate. This has concerned me when in traffic when you expect it to accelerate This is an on going issue no

ODI #11423992EXTERIOR LIGHTING

Third brake leaks into the cab under the seat through the sound proofing causing mold in the cab. Vehicle has approximately 29k miles and I would not have notice if I did not lift the seat up where I found some of my items with moldy and wet. If not notice if could cause respiratory issues to occupants. The manufacturer and dealer does not want to cover the repairs. Upon further inquiries, many older models had the same problem. This is a serious health hazard.

ODI #11422111UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

The fuel sensor has failed which causes us not to know how much gas is in the vehicle. The vehicle only has 30,800 miles on it. There is another issue that we are currently getting checked. The vehicle would not start even with a jump. After leaving it on trickle charge we got to to start but the traction control light came on the service shifter light came, and it said there were no pressure in the tires. We parked the vehicle and had someone come pick us up due to us not feeling safe because it was shifting weird. We had to have it towed to a dealer and they are currently diagnosing it.

ODI #11421815STEERING

On two occasions within the last three days, while driving and about to make a turn, my power steering was completely disabled. The first time I was turning onto another street and nearly ran into the ditch. Luckily the second time, I was leaving a parking lot. On both occasions, it was very very difficult to turn the truck with no power steering. Once I turned the truck off for a while to research the problem and restarted it, the problem went away. I am now afraid to drive my truck on a upcoming trip to the mountains.

ODI #11420839ENGINE AND ENGINE COOLING,POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated while attempting to exceed speeds above 25 mph, the vehicle jerked with the check engine warning light illuminated. The contact stated that speed increased after a moment with a hard jerk with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic located a transmission fault code. The vehicle was taken to a dealer to be diagnosed. The diagnostic report was not provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.

ODI #11420633AIR BAGSCRASH1 INJURY

I was in a vehicle accident May 28, 2021 in my 2017 Ram 1500 on my way to my sons very important medical appointment in Ann Arbor. It was raining horribly and the roads were pretty slick. We were going about 60mph with the rest of traffic due to the visibility. I was rear ended by a hit and run driver in the left lane which caused my vehicle to hydro plane into the right lane where my vehicle hit a steel guard rail and I was then t-boned by an oncoming vehicle in the right lane. My vehicle then did a complete 360. My vehicle was struck twice by two different vehicles and also hit a guardrail, none of my vehicles airbags went off. I was a back seat passenger and seat belted in. I. suffered a bad whip lash. I went to the emergency room a few days later because the pain was unbearable. My 1 month old son was in the vehicle as well as his father. Thankfully my son was in a car seat and the seat belts worked and was wearing one, my injuries could have been worse. Because the air bags did not go off, my car may not be considered as totaled. When picking up my vehicle from the tow service, there was a newer model Ford F150 same size vehicle and similar damages as my truck, all of that vehicles air bags went off. Why didnt mine? I have attached my 2017 Ram 1500 photos as well as the Ford F150 photos to show the similar damages to both vehicles with one vehicles air bags failing to go off and one did not.

ODI #11420046STEERING

Electronic power steering failure while driving at high speeds, rendering the vehicle not able to drive. Unable to steer vehicle causing imminent danger to myself, my passenger, and other drivers on the road. The vehicle is not able to be driven to be serviced or inspected. There were no warning signs of power steering failure until the event as described happened.

ODI #11419795UNKNOWN OR OTHER

When it rains and blows sideways the right passenger floor and door get filled with water. It seems to be coming out of the passenger grab bar. I do not know where it is originating from but it makes my car smell like mold if I am out of town and it rains.

ODI #11419356ELECTRICAL SYSTEM,ENGINE

The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am Active Duty Army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new.

ODI #11418418ENGINE

The exhaust manifold bolt on the passenger side have broken off after 50,000 miles after normal wear and tear. Such has highway and city driving. This vehicle has never towed a trailer or overheated. This has caused exhaust fumes to enter the cab when vehicle in on and stopped at stop lights or other times when stopped and on. There is wiring close to the exhaust manifold and I’m afraid the hot exhaust may cause the wiring to catch fire or melt while driving causing a catastrophic failure while driving. I’m afraid for my life and others who have this issue.

ODI #11416001ELECTRICAL SYSTEM

FUEL LEVEL SENSOR UNIT IN THE GAS TANK WENT OUT CAUSING FUEL GUAGE TO INDICATE THERE'S AN EMPTY TANK. THIS ELECTONIC SENDING UNIT WENT BAD AT 45,824 MILES. I'M READING ABOUT DOZENS OF THESE UNITS HAVING TO BE REPLACED ON THIS MODEL TRUCK. THE UNIT DEVELOPED A DEAD SPOT WHICH STOPS SENDING A SIGNAL WHEN THE TANK REACHES ABOUT 3/4 FULL. THEN ONCE FUEL LEVEL DROPS TO ABOUT 1/4 FULL THE ELECTRONIC SIGNAL BECOMES FUNCTIONAL AGAIN AND THE GAS GUAGE WORKS AGAIN.

ODI #11415710STEERING,ELECTRICAL SYSTEM

WHILE DRIVING MY EPS WILL HAVE AN INTERMITTENT LOSS IF POWER.

ODI #11415205STEERING,ELECTRICAL SYSTEM,ENGINE

THE VEHICLE WAS STATIONARY. WENT TO PUT THE KEY IN IGNITION AND TURN ON. TRUCK WOULD NOT START, NOT EVEN TURN. TRIED JUMPING IT AND NOTHING WORKED. HAVING TO GET A WHOLE NEW KEY IGNITION ASSEMBLY DONE ON IT. HAVE READ UP ON IT AND THIS HAS HAPPENED TO MANY PEOPLE. THE TRUCK WON'T LOCK OR RUN. THERE ARE 83,000 MILES ON IT AND NOTHING PRIOR TO THIS HAS HAPPENED. THE WHEEL WILL NOT TURN OR GO INTO NEUTRAL. THE LIGHTS INSIDE DO WORK SO IT IS NOT THE BATTERY. HAVING TO SEND TO A MECHANIC AND ALL PARTS HAVE BEEN ORDERED AS THEY IDENTIFIED IT WAS THE IGNITION MODULE THAT WENT OUT. HE SAID IT HAPPENS A LOT TO DODGES.

ODI #11406797ENGINE

THE PASSENGER SIDE EXHAUST MANIFOLD BOLTS ARE BREAKING. IT IS HAPPENING TO MANY RAM TRUCK OWNERS AND TO SOME PEOPLE IT IS HAPPENING MORE THAN 3 TIMES. SO WHEN YOU START YOUR VERY EXPENSIVE TRUCK IT MAKES AN AWFUL LOUD TICKING NOISE ON THE PASSENGER SIDE OF ENGINE DUE TO EXHAUST BOLTS BEING BROKEN ON THE MANIFOLD AND HOT EXHAUST LEAKING OUT. THIS NOISE USUALLY HAPPENS WITH THE FIRST START OF THE DAY. BUT AS MORE BOLTS CONTINUE TO BREAK THE NOISE IS THERE MORE AND MORE.

ODI #11406123SUSPENSION,POWER TRAIN

TL * THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SHIMMY IN THE FRONT-END OF THE VEHICLE. THE CONTACT STATED THE DRIVESHAFT AND POWER TRAIN WERE INOPERABLE. THE VEHICLE WAS TAKEN TO COMMUNITY MOTORS CHRYSLER DODGE JEEP RAM (500 WESTIN OAKS DR, HAMMOND, LA 70403, (985) 345-0401) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

ODI #11398923ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

FAILURE OF AIR SUSPENSION SYSTEM MULTIPLE TIMES WHILE STILL UNDER WARRANTY, FAILURE OF BACKUP CAMERA, FAILURE OF OTHER ELECTRICAL COMPONENTS LIKE FRONT HEADLIGHT AND INDOOR DOME LIGHT.

ODI #11398666ELECTRICAL SYSTEM

FUEL PUMP MODULE ASSEMBLY FAILURE. HAS BEEN FAILING OVER PAST 3 MONTHS, NOW TOTALLY OFF. UNABLE TO KNOW AMOUNT OF FUEL IN TANK. HAVE BEEN TOLD BY THE DEALER IT IS A COMMON PROBLEM WITH THIS TRUCK AND A SAFETY CONCERN. VEHICLE HAS LESS THAN 36,000 MILES ON IT. RAM SHOULD ISSUE RECALL AS POTENTIAL FOR STRANDED VEHICLE IS GREAT.

ODI #11395731STRUCTURE,VISIBILITY/WIPER

THERE IS A WATER LEAK THAT IS SEEN COMING IN AT THE DRIVER'S A-PILLAR AND AT THE CENTER OVERHEAD CONSOLE.

ODI #11390872ELECTRICAL SYSTEM

AFTER SITTING OVERNIGHT, THE TRUCK WOULDN'T START. AFTER CHARGING 12 HOURS IT STARTS BUT WILL NOT RESTART AFTER SHUTTING DOWN. OBD P1DF3 CODE. RESEARCH SHOWS MANY OF THE SAME COMPLAINT. JUST PURCHASED 6 MONTHS AGO.

ODI #11390751FUEL/PROPULSION SYSTEM

MY TRUCKS FUEL GAUGE SENSOR IS READING EMPTY EVEN THOUGH I HAVE A FULL TANK. CODE P0463 . IT IS FROM A FAULTY PART/ FLOAT ON THE FUEL PUMP. THIS IS A HUGE PROBLEM IN MANY RAM 1500 MODELS AND NEEDS TO BE RECALLED. TRUCK STALLED AND THANKFULLY RESTARTED. I WAS BACKING OUT OF A PARKING SPOT WHEN THIS OCCURRED. THE DEALERSHIP KNOWS THE ISSUES IN THE RAMS BUT WANTS ME TO PAY FOR THIS SAFETY ISSUE. HAVE OTHERS REPORTED THIS ISSUE?

ODI #11390560UNKNOWN OR OTHER

MY 2017 DODGE RAM IS HAVING STARTING PROBLEMS IN THE MORNING ONLY. IT TAKES ABOUT 15 TO 20 MINUTES TO START. I DON'T HAVE REMOTE START, IT IS NOT THE FOB, I BELIEVE IT'S THE ( WIN MODULE ) HAS I HAVE LOOKED UP ON SOME RAM CHAT SITES. MY TRUCK ONLY HAS 37K ON IT AND WARRANTY JUST EXPIRED IN SEPTEMBER...GO FIGURE!

ODI #11389989UNKNOWN OR OTHER

WHILE DRIVING DOWN THE ROAD THE DRIVERS SIDE WINDOW FELL INTO THE BOTTOM OF THE DOOR WITHOUT ANY WARNING OR SIGNS OF AN EXISTING PROBLEM. REACTING TO THIS CAUSED ME TO SWERVE INTO THE ONCOMING LANE,LUCKILY THERE WAS NO VEHICLE CLOSE ENOUGH TO ME THAT I COULDN'T RETURN TO MY OWN LANE WITHOUT INCIDENT, FROM INTERNET SEARCHES THIS APPEARS TO BE A SERIOUS PROBLEM REPORTED BY THOUSANDS OF PEOPLE, AND THEY ALL SAY THAT DODGE HAS NO SOLUTION TO THE PROBLEM. I BELIEVE IT WILL ONLY BE A MATTER OF TIME BEFORE SERIOUS INJURY OR POSSIBLY DEATH MAY OCCUR, I AM NOW PREPARED FOR THIS TO POSSIBLY HAPPEN AND WILL NOT BE CAUGHT OFF GUARD AGAIN HOPEFULLY.

ODI #11389323AIR BAGS,SEAT BELTSCRASH1 INJURY

WAS INVLOVED IN AN FRONT END ACCIDENT ON THE FREEWAY GOING 40+MPH AND THE SEATBELT FAILED WITH NO AIRBAG DEPLOYED. I ENDED UP HITTING THE DASH AND HIT MY HEAD ON THE WINDSHIELD.

ODI #11387077FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT AND FUEL SENSOR WARNING AND LOSS OF GAS GAUGE - WHILE ACCELERATING WITH LOSS OF POWER. - DURING THIS IT IS HARD TO FUEL THE VEHICLE.

ODI #11385389FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT AND FUEL SENSOR WARNING AND LOSS OF GAS GAUGE WHILE ACCELERATING WITH LOSS OF POWER. DURING THIS IT IS HARD TO FUEL THE VEHICLE.

ODI #11384413STEERING,POWER TRAIN,WHEELS

VEHICLE BEGINS SHAKING BETWEEN 68-73 MPH ON SEVERAL DIFFERENT HIGHWAYS. I WANTED TO MAKE SURE IT WAS NOT ROAD CONDITIONS. THE STEERING WHEEL DOESN'T SHAKE BUT THE VEHICLE VIBRATES. MAY BE COMING FROM THE REAR OF THE VEHICLE. REPLACED ALL FOUR TIRES WITH BRAND NEW AND HAD THEM BALANCED, HAD THE VEHICLE ALIGNED. SAME PROBLEM OCCURS. THIS SEEMS TO BE A COMMON ISSUE. VEHICLE HAS 34,212 MILES. HAD TIRES REBALANCED AFTER 150 MILES OF USE. ISSUE DID NOT GO AWAY.

ODI #11383417ENGINE

THIS RELATES TO VB1/NHTSA 19V-757. I WAS ADVISED OF THIS RECALL MONTHS AGO BY RAM, AND REPEATEDLY SO, EACH TIME BEING TOLD TO PROMPTLY CONTACT RAM AND/OR DEALER TO HANDLE THIS "IMPORTANT SAFETY RECALL" AND THAT IT WAS "EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." I CONTACTED LOCAL DEALER MULTIPLE TIMES OVER THE PAST MONTHS (GOING BACK WELL INTO SUMMER IF NOT PRIOR) AND WAS ADVISED THAT PARTS WERE NOT YET AVAILABLE. I CALLED ABOUT TWO WEEKS AGO TO TRY AGAIN AS MY REGISTRATION IS DUE AND IN CALIFORNIA THERE IS REQUIREMENT TO SHOW THIS TYPE OF RECALL IS FIXED IN ORDER TO REREGISTER. I SET UP APPOINTMENT (THROUGH RAM AND CONFIRMED WITH DEALER) AND WAS JUST ADVISED THAT PART IS STILL NOT AVAILABLE. IT IS EVIDENT THAT RAM (FCA) IS NOT TAKING THIS RECALL SERIOUSLY OR AT LEAST NOT SERIOUSLY ENOUGH AND IS APPARENTLY CONTENT WITH ENDANGERING ME, MY FAMILY AND MY PASSENGERS, IF IN FACT THIS RECALL IS FOR A SAFETY-RELATED CONDITION. CAN YOU DO SOMETHING TO SEE THAT THIS IS BEING DILIGENTLY PURSUED?

ODI #11382714ENGINE

TRYING TO OBTAIN A FIX FOR THE SAFETY RECALL REGARDING THE DIESEL EGR COOLER VB1 FROM OCTOBER 2019 THAT HAS TAKEN WAY TOO LONG. I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT MULTIPLE RAM DEALERSHIPS AND THE THERE IS A WAIT LIST FOR THE PART. MEANWHILE I CONTINUE TO DRIVE A TRUCK THAT HAS THE POTENTIAL RISK OF FIRE TO THE OCCUPANTS IN MY TRUCK OR MY HOME. THIS IS UNACCEPTABLE AND I ASK THAT THE NTMVSA PUSH RAM TO MAKE THIS PART AVAILABLE IMMEDIATELY OR HAVE THEM RECALL THE TRUCK ENTIRELY.

ODI #11378008ELECTRICAL SYSTEM,ENGINE

THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC

ODI #11377803ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THE COOLANT LEVEL WAS DRAINED QUICKLY. THE VEHICLE WAS TAKEN TO GRESHAM CHRYSLER DODGE JEEP RAM (855 NE BURNSIDE RD, GRESHAM, OR 97030, (503) 743-0444) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RADIATOR LEAK. THE VEHICLE WAS TAKEN TO RON TONKIN CHRYSLER JEEP DODGE RAM FIAT (16800 SE MCLOUGHLIN BLVD, MILWAUKIE, OR 97267, (503) 258-5800) FOR A COOLANT FAN REPLACEMENT AND DIAGNOSED THERE WAS A SLOW RADIATOR LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.

ODI #11375539TRAILER HITCHES

2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS

ODI #11374611UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.

ODI #11374006SERVICE BRAKES

THE VEHICLE WAS BOUGHT NEW BY ME, AND ONLY USED FOR PERSONAL USE ON PUBLIC ROADS. THE TRUCK HAS NOT BEEN USED FOR WORK NOR USED IN DIRT ETC. THE BRAKES AND EVERYTHING ELSE ON THE VEHICLE ARE THE ORIGINAL COMPONENTS THAT CAME WITH THE VEHICLE WHEN NEW. THE BRAKE PADS ON THE VEHICLE AT ONLY 29,000 MILES ARE "CRUMBLING" (THOSE WERE THE WORDS FROM THE DODGE/RAM DEALERSHIP SERVICE DEPT), AND THE OUTER EDGES OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE DEALERSHIP SAID THEY SEE THIS A LOT WITH RAM TRUCKS, AND SOME THAT ARE ONLY A YEAR OLD WITH LOW MILEAGE. THE DEALER SERVICE DEPT SAID CHRYSLER KNOWS ABOUT THIS, BUT WON'T DO ANYTHING. THE DEALERSHIP SAID THE BRAKES ARE DANGEROUS AND THE VEHICLES WITH THIS PROBLEM CANNOT BE DRIVEN SAFELY, SO THE BRAKES (PADS AND ROTORS) MUST BE REPLACED. THE DEALER TOLD ME TO CALL CHRYSLER AT 800-992-1997. THE CHRYSLER "CUSTOMER CARE" PEOPLE REFUSED TO ACKNOWLEDGE THAT THEY KNOW ABOUT THIS PROBLEM, BUT THEY SAID THAT THEY KNOW THAT THEIR BRAKES DON'T LAST LONG, WHICH IS WHY THEY ONLY PROVIDE A WARRANTY OF 12-MONTHS/12,000 MILES, DESPITE THE ADVERTISED 36-MONTH "BUMPER-TO-BUMPER" WARRANTY. THIS PROBLEM WITH THE BRAKES IS DUE TO VERY LOW QUALITY MATERIALS, AND IS A MAJOR SAFETY HAZARD FOR ANYONE WITH A RAM TRUCK, AS WELL AS A SAFETY HAZARD TO THE GENERAL PUBLIC WHO COULD BE INJURED BY RAM TRUCKS THAT HAVE THESE BRAKES. CHRYSLER (RAM) IS KNOWINGLY PUTTING VEHICLES ON THE ROADS WITH UNSAFE BRAKE COMPONENTS. BRAKES ARE THE MOST IMPORTANT SAFETY ITEMS ON VEHICLES, AND THE BRAKES SHOULD BE MADE OF QUALITY MATERIALS, AND NOT BE FALLING APART AND FAILING SO SOON. REGARDLESS OF WHETHER BRAKE PADS ARE WEAR ITEMS, THIS IS NOT A WEAR ISSUE. THOSE BRAKE PADS HAVE A LOT OF THICKNESS, BUT THEY'RE CRUMBLING, WHICH IS PREMATURE FAILURE. AND THE BRAKE ROTORS SHOULD NOT BE FALLING APART.

ODI #11372346STRUCTURE,UNKNOWN OR OTHERFIRE3 INJURIES

PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD

ODI #11372356UNKNOWN OR OTHER

BROKE EXHAUST MANIFOLD WARPING CAUSING MANIFOLD BOLT TO BRAKE.

ODI #11366668STEERING

WHILE DRIVING MY 2017 DODGE RAM 1500 TRUCK THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO NEARLY RUN OFF THE ROAD DURING AN ATTEMPTED TURN. THE POWER STEERING HAS SINCE BEEN INTERMITTENTLY CUTTING IN AND OUT WHICH MAKES IT VERY DIFFICULT TO STEER, ESPECIALLY AT SLOWER SPEEDS. I WAS DRIVING ON CITY STREETS WHEN THIS HAPPENED.

ODI #11365691FUEL/PROPULSION SYSTEM

THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757

ODI #11365479ENGINE

I BOUGHT THIS TRUCK AND BROUGHT IT HOME AND WAS GOING THROUGH EVERYTHING AND FOUND OUT THAT THE OIL DIDNT EVEN REACH THE DIPSTICK AND IT TOOK 4 QUARTS TO FILL IT UP. I THEN CHECKED EVERYTHING ELSE AND MADE SURE IT WAS FINE. I DROVE THE TRUCK FOR THE NEXT 3 DAYS ON AND OFF THE INTERSTATE AND HIGHWAY DRIVING. I WAS ATTEMPTING TO GO TO MY DR.S OFFICE IN CARTERSVILLE, GA. AND I WAS GOING ABOUT 55 MPH DOWN THE ROAD AND SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LIMPED ITS WAY TO A PARKING LOT TO WHICH I SHUT IT OFF AND THEN STARTED IT BACK UP AND IT SEEMED GOOD ENOUGH TO GET IT TO THE DEALERSHIP THERE AND THEY PULLED CODES AND SAID THAT THE OIL PUMP ISNT GETTING ENOUGH OIL AND IT WAS LESS THAN A QUART. IT USED UP 4 QUARTS IN THAT TIME. I CANT TRUST THIS TO GOTO TENNESSEE WITH THIS GOING ON. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS PISS POOR ENGINEERING ON THE PART OF FCA TO BUILD A ENGINE THAT USES THAT MUCH OIL AND AT $9 A QUART ILL BE BROKE BEFORE THE END OF THE MONTH

ODI #11364718POWER TRAIN,FUEL/PROPULSION SYSTEM

I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..

ODI #11364383ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSONS CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11363951ENGINEFIRE

WHY DRIVING MY 2017 ECODIESEL TRUCK WITH 38,500 MILES ON IT, ON HIGHWAY 80 ABOUT 55 TO 60 MILES PER HOUR MY TRUCK LOST POWER. MY WIFE NOTICE SMOKE COMING FROM THE BACK PASSENGER SIDE TIRE THATS THE SAME PLACE MY EXHUAST TAIL PIPE IS ON THIS TRUCK,MY FIRST THOUGHT WAS I OVER HEATED WHEN I LOST POWER BUT THAT WAS NOT THE CASE MY TEMP WAS 208 DEGREES. THE TRUCK WAS STILL RUNNING BUT WITH NO POWER I MANAGED TO GET IT OVER THE BRIDGE PUT THE TRUCK IN NEUTRAL AND COASTED TO THE STOP LIGHT AT THE END OF THE OFF RAMP,WHEN WE STOP AT THE LIGHT SMOKE WAS COMING OUT FROM UNDERNEATH THE HOOD AMASSING THE TRUCK STILL RUNNING I PUT THOUGH THE ENTER SECTION PULLED OVER SHUT THE TRUCK OFF EVERYONE GOT OUT OF THE TRUCK SMOKE POURING OUT FROM UNDER THE HOOD AND FENDER WELLS, CALLED 911. THE TRUCK IS A TOTAL LOSE. WITH FCA HAVING A RECALL ON THE EGR COOLER AN NO FIX THIS IS A PROBLEM. IN THE RECALL IT STATES IF THE EGR COOLER FAILS IT COULD CAUSE A FIRE.

ODI #11362279EXTERIOR LIGHTING

DRIVING DOWN A ROAD AT 55MPH AND HEADLIGHTS WENT OUT AND COULD NOT SEE ANYTHING FOR SEVERAL SECONDS AS IT WAS NIGHT TIME AND IT WAS PITCH BLACK. FRANTICALLY TRIED ALL THE LIGHT OPTIONS AND TURNED THE LIGHT KNOB ALL THE WAY TO THE RIGHT AND HAD SOME LIGHT JUST IN TIME TO SLAM MY BRAKES TO NOT HIT A DEER. MADE IT HOME AND CHECKED THE LIGHTS. HIGH BEAMS WORKED BUT BOTH LOW BEAMS DID NOT. REPLACED BULBS AND STILL DIDN'T WORK. LOOKED FOR A FUSE/RELAY BUT DOESN'T SEEM TO HAVE ONE. AUTO SENSING AND LOW BEAM DOES NOT WORK, SHOULD BE A SAFETY RECALL ON TIPM OR WHATEVER DEVICE IS MALFUNCTIONING.

ODI #11361744STEERING

WHILE DRIVING ON PAVED SURFACE APPROACHING A RIGHT TURN AT 20 MPH I EXPERIENCED SUDDEN LOSS OF POWER STEERING.THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN NEARLY CAUSING AN ACCIDENT. .THE DASH INFORMATION CENTER WAS TELLING ME NOT TO SHUT DOWN THE VEHICLE.AFTER PLACING THE TRUCK IN PARK THE ADVISORY LIGHTS WENT OUT THE RED POWER STEERING LIGHT REMAINED ON

ODI #11361157FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, THE FUEL GAUGE DISPLAYED AN INACCURATE FUEL LEVEL. THE CONTACT STATED THAT WITH A FULL FUEL TANK, THE FUEL GAUGE INDICATED AN EMPTY FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FOSS MOTORS LOCATED AT 133 PORTSMOUTH AVE, EXETER, NH 03833, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

ODI #11355173POWER TRAIN,UNKNOWN OR OTHER,VISIBILITY/WIPER

UNCOMMON VEHICLE VIBRATIONS FELT WHILE IDLING. WHILE DRIVING, VEHICLE SHAKES AT ALL SPEEDS AND BECOMES MORE PRONOUNCED THE FASTER THE VELOCITY. AFTER HAVING ROUTINE MAINTENANCE PERFORMED AT CHAPMAN LAS VEGAS VEHICLE WAS RETURNED TO ME. WHEN I TOOK POSSESSION AND STARTED THE VEHICLE AT CHAPMAN LAS VEGAS IT MISFIRED (UNCONTROLLABLY SHAKING) AND THE CHECK ENGINE LIGHT TURNED ON. DEALER ENDED UP KEEPING VEHICLE ANOTHER DAY TO INSPECT MISFIRE/CHECK ENGINE LIGHT ISSUE. ACCORDING TO CHAPMAN LAS VEGAS THEY COULD NOT IDENTIFY THE REASON FOR THE MISFIRE/CHECK ENGINE LIGHT AND HAD ME PICK UP THE VEHICLE THE NEXT DAY. EVER SINCE THAT INCIDENT THE VEHICLE HAS BECOME UNSTABLE AND CONSTANTLY SHAKES. I WAS ADVISE BY CHAPMAN LAS VEGAS TO "CONTINUE DRIVING THE VEHICLE UNTIL ENGINE LIGHT COMES ON" AS THEY CAN'T FIGURE OUT THE PROBLEM FOR THE CONTINUED SHAKING. THIS HAS BEEN GOING ON FOR A FEW WEEKS NOW. I DO NOT FEEL SAFE CONTINUING TO DRIVE A DEFECTIVE VEHICLE. I'M NOW STARTING TO FEEL AND HEAR RATTLING SOUNDS WHILE MAKING TURNS. NOT SURE IF ITS AT ALL CONNECTED BUT AGAIN THE VEHICLE DOES NOT FEEL SAFE. SPOKE WITH SERVICE DEPARTMENT AGENT TODAY AND WILL BE DROPPING THE VEHICLE OFF AGAIN. ON TOP OF THE SHAKING NOW THE REAR VIEW CAMERA IS NOT WORKING PROPERLY. IVE TAKEN VIDEOS OF THE REARVIEW CAMERA ISSUES. UNFORTUNATELY I CAN'T VIDEO THE VIBRATING VEHICLE. ON 9/14/2020 AT APPROXIMATELY 9:30 AM AN EMPLOYEE OF CHAPMAN LAS VEGAS (MECHANIC MARK) DID A DRIVE ALONG WITH ME SO THAT HE COULD ASSES THE SHAKING OF THE VEHICLE. HE CONFIRMED THAT IN FACT IT WAS SHAKING. HE ADVISED THAT HE THOUGHT IT MIGHT BE AN ISSUE WITH THE TIRES. I IMMEDIATELY (1 HOUR LATER) WENT AND HAD THE TIRE TREAD CHECKED, TIRES ROTATED AND BALANCED. THE SHAKING STILL CONTINUES!

ODI #11353967ENGINE

I OWN SUBJECT 2017 RAM ED TRUCK. OCT 25, 2019, FCA ISSUED A NEW SAFETY RECALL ADVANCE COMMUNICATION RE THE ECO DIESEL VB1 RECALL MATTER. DECEMBER 2019, I RECEIVED MY FIRST COMMUNICATION FROM FCA ON VB1. MAY 2020 I RECEIVED A SECOND LETTER ON VB1, IMPLORING ME TO TAKE MY TRUCK A DEALER AND OBTAIN THE REPAIR.I HAVE BEEN IN CONTACT WITH SEVERAL DEALERS TO OBTAIN THE REPAIRS,AND THEY ADVISED ME THAT THEY DO NOT HAVE PARTS AVAILABLE TO DO THE REPAIR. MOST RECENT DEALER CONTACT WAS LATE JULY, 2020. I HAVE NOT RECEIVED ANY NOTICE FROM FCA, AS PROMISED THAT THE REMEDY IS AVAILABLE. FCA HAS PUT ME IN A POSITION OF RISKING AN ENGINE FIRE EVERY TIME I USE THE TRUCK, I CAN NOT SELL THE TRUCK TO A DEALER DUE TO THE OUTSTANDING RECALL, AND AM AT RISK OF CAL DMV DECLINING THE LICENSE PLATE RENEWAL IN DECEMBER THIS YEAR. THIS UNREASONABLY SLOW RESPONSE BY FCA TO THIS SERIOUS ISSUE IS IMMORAL AND UNCONSIONABLE. PLEASE DEMAND IMMEDIATE ACTION OF FCA TO PROVIDE ALL THE PARTS TO THEIR DEALER NETWORK TO FIX THIS PROBLEM. I AM USING THIS TRUCK NLY WHEN ABSOLUTELY NECESSARY, AND AM BLOCKED FROM SELLING THE TRUCK.

ODI #11353624AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE OTHER VEHICLE JUMPING IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS A PASSENGER IN THE VEHICLE THAT WAS PREGNANT. THE CONTACT SUSTAINED HEAD INJURIES THAT NEEDED MEDICAL ATTENTION AND WAS UNAWARE OF THE OTHER DRIVER INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *LN*JB

ODI #11352851UNKNOWN OR OTHER

VEHICLE IS 18 MONTHS OLD AND THE A/C HAS GONE OUT. THIS VEHICLE IS EQUIPED WITH THE NEW FREON THAT IS VERRRRRRRY EXPENSIVE AND IS VERY DANGEROUS TO HANDLE. HAD 2 ESTIMATES DONE FOR 3500.00 EACH.

ODI #11352857STEERING,SUSPENSION,SERVICE BRAKES

WHILE DRIVING VEHICLE WHEN COMING TO A STOP AT SPEEDS OF 15-65 MPH. THE STEERING WHEEL SHAKES AND IT SEEMS AS IF THE TRUCK DOESN'T WANT TO STOP. I WAS TOLD THIS IS DUE TO THE ROTORS WARPING. IF THIS HAPPENS TO A DODGE / RAM PICKUPS THEY SHOULD PROBABLY UPGRADE THE DISCS AND PADS FOR BETTER STOPPING AND STABILIZING.

ODI #11351251ENGINE

I HAVE RECEIVED 2 SAFETY RECALL LETTERS CONCERNING THE DIESEL EGR COOLER ON MY 2017 RAM 1500. I HAVE CALLED MULTIPLE DEALERS AND THEY ALL HAVE THE SAME ANSWER. WE CAN'T SCHEDULE ANY REPAIR BECAUSE WE ARE NOT ABLE TO ORDER THE PART. IN A CONVERSATION WITH FCA RECALL ASSISTANCE THEY ACKNOWLEDGE THAT THE DEALERS ARE RESTRICTED ON THE NUMBER OF PARTS THEY CAN ORDER. THIS IS NOT A NEW RECALL AND FCAS LACK OF RESPONDING OVER THE COURSE OF 6 MONTHS IS JUST PLAIN WRONG. WHY ISSUE A RECALL IF THEY CAN'T AND WON'T PROVIDE THE PARTS? NO HELP GIVEN BY THE FCA ASSISTANCE STAFF. "WE CAN'T DO ANYTHING"

ODI #11350240STEERING

INTERMITTENT LOSS OF POWER STEERING. TWO OCURRANCES 3 MONTHS APART. LOW SPEED RIGHT TURN AT 20MPH, DASH ERROR LIGHT (LOSS OF COMM WITH POWER STEERRING) AND NO POWER STEERING. STOP, SHUT ENGINE DOWN AND RESTART RESTORES POWER STEERING. SECOND OCCURANCE (14 AUG 2020), SAME ERROR WHILE PERFORMING LEFT TURN AT ABOUT 25 MPH. SHUT ENGINE, AND RESTART RESTORES POWER STEERING. IN BOTH INSTANCES, MANUAL NON ASSISTED STEERING STILL FUNCTIONAL. ALL DRIVING WHILE IN CITY, STARTING FROM INTERSECTION.

ODI #11349398POWER TRAIN

2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR VEHICLE REPAIR. *LD *JS

ODI #11343176ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND DRIVING OVER A BUMP IN THE ROADWAY, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE WINDSHIELD WASHER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER AND RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED 3 TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

ODI #11341684VEHICLE SPEED CONTROL

CRUISE CONTROL WON'T TURN ON AND BUTTONS RELATED TO CRUISE CONTROL ARE UNRESPONSIVE. LAST TIME IT DID WORK ABOUT A MONTH AGO THE CRUISE CONTROL WOULDN'T TURN OFF WITH THE STEERING WHEEL BUTTON, HAD TO HIT THE BRAKES. VEHICLE HAD ALL RECALLS DONE, THERE WAS ONE RELATED TO THE CRUISE CONTROL. FIXED ONE THING NOW ALL THESE OTHER THINGS ARE HAPPENING. THAT'S MY ONLY COMPLAINT, THERE DEFINITELY NEEDS TO BE ANOTHER RECALL FOR THIS.

ODI #11341136ELECTRICAL SYSTEM

DSD

ODI #11340930VEHICLE SPEED CONTROL

CRUISE CONTROL SYSTEM DISENGAGING DURING FREEWAY OPERATION. WHEN ATTEMPTING TO RE-ENABLE CRUISE CONTROL SYSTEM, VEHICLE SHOWS CRUISE CONTROL SYSTEM STILL ACTIVE. CRUISE CONTROL SYSTEM MUST BE DEACTIVATED TO RE-ENABLE CRUISE CONTROL. THE SLOWING FORCE WAS SO NOTICEABLE, IT ALMOST FELT LIKE THE TRUCK WAS APPLYING BRAKES, OR TRANS BRAKE. THIS ISSUE HAS OCCURRED 3-4 TIMES WITHING THE PAST WEEK.

ODI #11340956ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE WILDER CHRYSLER JEEP DODGE RAM DEALER LOCATED AT 53 JETTA WAY, PORT ANGELES, WA 98362, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11340466ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11340225STEERING

ELECTRIC POWER STEERING FAILURE. OVER A PERIOD OF 2-3 WEEKS POWER STEERING HAS BECOME MORE AND MORE INOPERABLE AND REQUIRES VERY MUCH EFFORT TO STEER. DEALER SUGGESTION IS TO COMPLETELY REPLACE RACK & PINION MODULE AT HIGH COST - EST $2200. REPAIR MUST BE DONE TO MAKE THIS VEHICLE SAFE TO DRIVE. THIS PROBLEM SEEMS IDENTICAL TO THE DESCRIPTION OF THE RECENT (16 DEC 2019) VB8 CHRYSLER RECALL FOR 2019 RAM 1500 TRUCKS.

ODI #11339477ENGINE

JUNE 1ST, WAS DRIVING ON THE HIGHWAY AT APPROX. 65MPH, THE TRUCK STARTED TO MAKE A LOUD NOISE, REVED REAL HIGH, THEN LOST ALL POWER AND LOW OIL PRESSURE MESSAGE CAME ON. AT THE TIME OF THE INCIDENT THE TRUCK HAD AROUND 57,000 MILES ON IT. TRUCK WAS DEAD ON THE SIDE OF THE HIGHWAY. IT WAS TOWED TO GRIEGER'S RAM (VALPARAISO,IN) WHERE IS START FOR OVER A MONTH WITHOUT BEING LOOKED AT AND NO RENTAL WAS OFFERED. THE VEHICLE WAS THEN TOWED TO DAVID TAYLOR'S RAM (MICHIGAN CITY,IN) WHERE IT WAS LOOKED AT WITHIN A FEW DAYS. THEY DEEMED THAT IT NEEDED A NEW ENGINE DUE TO INTERNAL ENGINE FAILURE. THE NEW ENGINE HAS BEEN ORDERED BUT WILL NOT BE HERE UNTIL AT LEAST SEPTEMBER.

ODI #11338590STEERING

FAILURE OF ELECTRIC POWER ASSIST STEERING AT HIGHWAY SPEEDS IN HEAVY TRAFFIC. UNABLE TO PROPERLY CONTROL VEHICLE.

ODI #11338371ENGINE AND ENGINE COOLINGFIRE

TL* THE CONTACT OWNS 2017 RAM 1500. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:19V757000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LYNCH CHEVROLET OF MUKWONAGO (280 E WOLF RUN, MUKWONAGO, WI 53149) WAS CONTACTED AND STATED THE PARTS WERE ON BACKORDER FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT SEVERAL MONTHS AFTER HE RECEIVED THE RECALL NOTIFICATION, THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF. AN UPON OPENING THE HOOD THE CONTACT NOTICED FLAMES AROUND THE ENGINE CORDS AND WIRE. THE CONTACT STATED HE WAS ABLE TO EXTINGUISH THE FIRE HIMSELF WITH WATER. THE VEHICLE WAS TOWED TO LYNCH CHEVROLET OF MUKWONAGO FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. PART DISTRIBUTION DISCONNECT.

ODI #11338210STEERING,ELECTRICAL SYSTEM,STRUCTURECRASH

WHEN BACKING INTO GARAGE ON 5/24/20 RAM 1500 QUAD CAB STEERING LOCKED IN ONE POSITION AND VEHICLE ACCELERATOR WENT TO THE FLOOR. VEHICLE ACCELERATED QUICKLY BACKWARDS INTO MY GARAGE WALL AND DAMAGED THE GARAGE WALL, GARAGE DOOR, AND VEHICLE. I WAS ABLE TO STOP THE VEHICLE PRIOR TO IT HITTING THE BACK OF THE GARAGE AND GOING INTO MY HOUSE. THE VEHICLE STEERING WAS STILL LOCKED AND THE VEHICLE WOULD NOT GO BACK INTO GEAR. HAD THE VEHICLE TOWED TO THE DEALERSHIP.

ODI #11331208ENGINEFIRE

VEHICLE ENGINE CAUGHT FIRE AND LOST POWER BEFORE. *TR

ODI #11329372VISIBILITY

TL* THE CONTACT OWNS A 2017 RAM 1500. THE STATED THAT THERE WAS A WHITE LINE RUNNING DOWN THE WINDSHIELD MAKING IT DIFFICULT TO VIEW THE ROAD WHILE DRIVING. THE CONTACT STATED THAT THE WHILE LINE LOOKED LIKE A WATER STREAM RUNNING DOWN THE WINDSHIELD. THE SUN STATED THAT THE SUN REFLECT ON THE WINDSHIELD WHICH IMPAIRED HIS VIEW WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT AVAILABLE.

ODI #11327254ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MY CHRYSLER DODGE JEEP RAM FIAT (4650 E PICKARD RD, MT PLEASANT, MI 48858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

ODI #11324510STRUCTURE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE INDEPENDENTLY MOVED TO THE LEFT, WHICH CAUSED THE LOAD IN THE REAR TO SHIFT. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM LOCATED AT 20900 HAWTHORNE BLVD, TORRANCE, CA 90503, WHERE THE CONTACT WAS REFERRED TO A BODY SHOP FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR REPAIRS WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.*DT*JB

ODI #11324281POWER TRAIN,WHEELS,UNKNOWN OR OTHER

I HAVE A 2017 DODGE RAM 1500 LONG STAR WITH 61000 MILES WHEN I COME TO A COMPLETE STOP THE TRUCK JUMPS A LITTLE BEFORE OR AFTER IT VARIES LIKE IF SOMETHING IS LOOSE IN THE BED OF THE TRUCK I'VE DONE MY RESEARCH AND A LOT OF DEALERSHIPS HAVE REPLACE TRANSMISSIONS AND THE CUSTOMERS ARE STILL HAVING THE SAME PROBLEM I BELIEVE IT IS THE DRIVE SHAFT PLEASE LOOK INTO THIS THANK YOU VERY MUCH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11324167AIR BAGS,VEHICLE SPEED CONTROLCRASH

COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB *TR

ODI #11323621STEERING

THE WOBBLE OF DEATH WHEN VEHICLE IN MOTION AFTER TURNING FROM SMOKE RD ONTO WIRE RD IN DORCHESTER ,SC 29437. *TR

ODI #11323635ENGINE

THIS IS A KNOWN RECURRING ISSUE ON DODGE RAMS. ON THE RIGHT SIDE OF THE MOTOR THE BOLTS HOLDING THE EXHAUST MANIFOLD TO THE HEAD SNAP OFF AND CREATE AN EXHAUST LEAK. THIS IS A SAFETY ISSUE DUE TO POSSIBLE ASPHYXIATION! I CALLED IN TO REGISTER A COMPLAINT AND I DON'T THINK IT WAS CODED AS A SAFETY ISSUE! DODGE CONTINUES TO IGNORE THE PROBLEM AND MAKE CONSUMERS PAY. THIS STARTED 5-6 YEARS AGO WHEN THEY DOWNSIZED THE BOLT. *TR

ODI #11323670ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11323533ELECTRICAL SYSTEM

I WAS PULLING OUT INTO FAST ONCOMING HIGHWAY CROSS TRAFFIC WHEN I LOST ALL ACCELERATING POWER. TRAFFIC HAD TO SWERVE AROUND ME AND I NARROWLY AVOIDED BEING STRUCK MULTIPLE TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. THERE HAD BEEN NO PRIOR WARNINGS OF THIS FAILURE. AT THE DEALERSHIP I WAS TOLD THE CONTROL MODULE FOR THE ACCELERATOR HAD FAILED AND THEY HAD TO REPROGRAM IT. BEING THAT I COULD HAVE BEEN KILLED, I FELT THIS FAILURE SHOULD BE REPORTED TO YOU. *TR

ODI #11322754ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABNORMAL SOUND CAME FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,453.

ODI #11322236POWER TRAIN,ENGINE

WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!

ODI #11321254FUEL/PROPULSION SYSTEM

FUEL SENSOR FAILURE: AS SOON AS THE FUEL LEVEL IN THE TANK GOES BELOW HALF TANK WHILE DRIVING, THE SENSOR FAILS AND SHOWS NO FUEL IN THE TANK. DRIVER HAS NO ACCURATE IDEA OF THE CORRECT FUEL AMOUNT UNTIL YOU REFILL THE TANK TO ABOVE THE HALF TANK LEVEL. THERE IS A RECALL THAT EXIST FOR OTHER MODELS OF 2017 DODGE RAM 1500 TRUCKS. (RECALL # 17V434000). MY VEHICLE DID NOT HAVE THE RECALL LISTED UNDER ITS CRITERIA. AN ATTEMPT WAS MADE TO GET THIS RECALL APPLIED TO MY VEHICLE AT A LOCAL DEALERSHIP. HOWEVER, THE SERVICE MANAGER WOULD NOT, OR COULD NOT, FIX THIS PROBLEM ON MY VEHICLE WITHOUT AN APPLIED RECALL. THIS VEHICLE WAS PURCHASED NOV 26TH, 2017. THE 1ST OCCURRENCE OF THIS MALFUNCTION WAS IN JUNE 2018. *TR

ODI #11320690SUSPENSION

MY TRUCK HAS HAD AIR-SUSPENSION PROBLEMS SINCE I PURCHASED IT BACK IN 2017. THE AIR SUSPENSION WILL COMPLETELY BOTTOM OUT THE TRUCK WHICH MAKES DRIVING UNSAFE ON THE HIGHWAY. IT TAKES ME TWICE AS LONG TO BREAK WHEN THIS HAPPENS AND IF I HIT A BUMP ON THE FREEWAY IT WILL MAKE EVERYBODY INSIDE THE TRUCK JOLT.

ODI #11319980ENGINE

MY TRUCK, 2017 RAM 1500 ECODESIEL, HAS BEEN LOOSING COOLANT AND I LOCATED THE RECALL ON THE EGR COOLER, NHTSA RECALL 19V-757. ON 3/31/2020, I CONTACTED GLOCKNER DODGE DEALER IN ASHLAND KY. THEY TOLD ME THE RECALL WAS A COMPUTER FLASH UPDATE AND THEY WOULD NOT REPLACE THE EGR COOLER. I THEN CONTACTED FCA US, RECALL DEPARTMENT AFTER I SPOKE TO THE DEALERSHIP. TOLD HER THE ISSUE I WAS HAVING AND WAS TOLD, IF I WAS HAVING EGR COOLER ISSUES THE DEALERSHIP COULD REPAIR AND/OR REPLACE IN ACCORDANCE WITH THE RECALL. THEN SHE TOLD ME TO GET MY TRUCK TO A DEALERSHIP TO HAVE THEM LOOK AT IT. I CONTACTED PURE COUNTRY DEALERSHIP IN GRAYSON KY. I TOOK MY TRUCK TO THEM ON 4/1/2020 AT 0900. END RESULT, RECEIPT SHOWS NO EXTERNAL LEAKS FOUND BUT MAY BE RELATED TO RECALL. HOWEVER, I'M TOLD THAT A REPLACEMENT PART IS NOT AVAILABLE. I CONTACTED FCA US, RECALL DEPARTMENT AGAIN. NOW I'M TOLD THAT THERE IS NO REPLACEMENT PART AVAILABLE AND THEY DON'T KNOW WHY THE PREVIOUS REP TOLD ME THAT THE DEALERSHIP COULD FIX IT. THEY SAY MY CLAIM IS SUBMITTED TO A SPECIALIST FOR REVIEW. MY FCA US CLAIM NUMBER IS76030552. 1) WHY HAVE A RECALL IF IT CANNOT BE FIXED? 2) IT HAS BEEN APPROXIMATELY 6 MONTHS SINCE THE RECALL WAS ISSUES, AND STILL NO VIABLE SOLUTION TO THE PROBLEM? 3) FCA US ADMITS THAT VEHICLE FIRE CAN OCCUR DUE TO EGR DEFECT. SO I'M DRIVING AROUND, WHAT A TIME BOMB. 4) WHO IS RESPONSIBLE IF A FIRE WOULD OCCUR AND MY CHILDREN ARE INJURED? 5) APPARENTLY, FCA US SOLD VEHICLES TO US CUSTOMERS THAT THEY CANNOT FIX. 6) HOW LONG WILL NHTSA PERMIT THESE VEHICLES TO BE ON THE ROAD, SAFETY HAZARD OF FIRES? OR HOW LONG WILL NHTSA GIVE FCA US TO FIX THE ISSUE? IS IT OPTIONAL FOR FCA US TO COMPLY WITH THE RECALL OR NOT?

ODI #11319826WHEELSCRASH

DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB

ODI #11318799UNKNOWN OR OTHER

I HAVE THE ECODIESEL. THEY ARE PRONE TO CATCHING ON FIRE, EVEN WHEN PARKED. I EMAILED RAM AND ASKED IF IT WAS SAFE TO PARK MY TRUCK IN A GARAGE ATTACHED TO THE HOUSE. THEY WOULD NOT TELL ME THAT IT IS SAFE, TOLD ME TO USE MY OWN JUDGEMENT. THE FAILURE RATE FOR THESE ENGINES IS RIDICULOUSLY HIGH. ARE YOU DOING ANYTHING ABOUT THIS?

ODI #11318599AIR BAGS,SEATSCRASHFIRE2 INJURIES

TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

ODI #11318603ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER CONTACTING THE DEALER BOYD CHRYSLER/JEEP LOCATED AT 1123 E. ATLANTIC ST. SOUTH HILL, VA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11317319POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11316599ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE AIR CONDITIONER WAS INOPERABLE. THE CONTACT STATED THE TEMPERATURE GAUGE WAS RISING AND WAS NOT AWARE IF ANY WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS PARKED AT A NEAR GAS STATION. THE HOOD WAS OPENED AND SAW STEAM EXITING THE RADIATOR AND ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN AFTER 3 DAYS TOWED TO LOCAL DEALER ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 3920 AZ-95, LAKE HAVASU CITY, AZ 86404, WHERE IT WAS DIAGNOSED WITH NEEDING ERG COOLER TO BE REPLACED. THE CONTACT WAS INFORMED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND FILED A COMPLAINT. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 29,543.*DT*JB

ODI #11316445FUEL/PROPULSION SYSTEM

I LIVE IN CA AND AFTER FUELING 2017 RAM REBEL THE FUEL NOZZLES HAS GOTTEN STUCK MULTIPLE TIMES, I CANT EVEN STICK THE NOZZLE HALF WAYS TO FUEL BECAUSE THEN IT CLICKS AND STOPS FUELING. MY GIRLFRIEND CANT BORROW THE TRUCK IN FEAR THAT IF SHE TRIES TO PUMP GAS IT WILL GET STUCK ON HER TOO. IT REALLY SHOULDN'T BE THIS MUCH OF A HASSLE TO PUMP GAS. THIS ALWAYS HAPPENS WHEN I AM TRYING TO PUMP GAS.

ODI #11310838STRUCTURE,WHEELS

LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.

ODI #11310796POWER TRAIN,ENGINE

THIS VEHICLE HAS TERRIBLE PEDAL LAG. WHEN I PRESS THE ACCELERATOR, THERE IS A 2-6 SECOND LAG RESPONSE TO ACCELERATE. WHILE MOVING FORWARD AND PRESSING THE ACCELERATOR, WHEN THE LAG CATCHES UP TO THE ACCELERATOR IT'S LIKE IT KICKS INTO HIGH GEAR (JERKS) AND ADVANCES. TAKING OFF FROM A STOPPED POSITION IS THE WORSE BECAUSE IT'S FRIGHTING - YOU DON'T KNOW HOW LONG THE LAG WILL TAKE TO RECOVER. WHEN IN MOTION AT HIGHWAY SPEED AND ACCELERATING TO PASS SOMEONE, THE LAG DOES THE SAME THING. IT HAPPENS ALL THE TIME, UNLESS YOU ACCELERATE VERY SLOWLY, AND KEEP YOUR SPEED SLOW. I'VE DRIVEN THIS TRUCK FOR 13 MONTHS NOW. THE DEALER SAID THE PROBLEM WILL GO AWAY AS YOU DRIVE IT ..WELL, IT HASN'T.

ODI #11308977SUSPENSION

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS IN COLDER TEMPERATURES THE AIR RIDE SUSPENSION FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WITH TEMPERATURE AT 10 DEGREES AND BELOW. THE VEHICLE WAS TAKEN TO (LOCKWOOD MOTORS LOCATED AT 1310 E COLLEGE DR, MARSHALL, MN 56258) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

ODI #11307870FUEL/PROPULSION SYSTEM

FUEL PUMP AND FUEL TANK GAUGE ARE ONE ASSEMBLY. SYSTEM FAILED AT 50K MILES. DEALER INDICATED THIS IS A KNOWN PROBLEM AND ENTIRE ASSEMBLY MUST BE CHANGED AT A COST OF $1200. RAM WILL NOT COVER UNDER WARRANTY. I CONTACTED CHRYSLER/RAM SUPPORT AND THEY SAID THEY WOULD NOT BE ABLE TO ASSIST.

ODI #11307830STRUCTURE

TAILGATE KEEPS OPENING WHILE DRIVING

ODI #11307719FUEL/PROPULSION SYSTEM

WITH A FULL FUEL TANK EVERYTHING IS GOOD. BETWEEN 3/4 AND 1/2 TANK THE FUEL GAUGE GOES TO EMPTY, OUT OF GAS LIGHT BLINKS AND FUEL SENSOR FAIL LIGHT COMES ON. 5 MINUTES LATER GAUGE IS BACK TO 3/4 TANK AND FUEL SENSOR FAIL ENGINE WARNING STILL ON. MADE A FEW STOPS AND ENGINE FAIL LIGHT GOES OFF. THEN IT ALL STARTS OVER AND OVER.FUEL SENSOR FAIL AND GAUGE GOES TO EMPTY.ONLY 429201 MILES. DANGEROUS DEFECT. COMMON COMPLAINT

ODI #11306966FUEL/PROPULSION SYSTEM

NOTICE VB!/NHTSA 19V-757 RECEIVED DECEMBER 2019. ADVISED TODAY BY FCA FIX NOT AVAILABLE UNTIL APRIL 2020 EARLIEST. FAILURE OF RECALLED PART, DIESEL EGR COOLER, MAY RESULT IN ENGINE FIRE. UNACCEPTABLE THAT REPLACEMENT PART IS NOT IMMEDIATELY AVAILABLE! I HAVE REDUCED DRIVING THIS VEHICLE DUE TO UNCERTAINTY.

ODI #11306767POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (ENGINE) AND 20V036000(POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS THE PARTS WERE NOT AVAILABLE.

ODI #11302191ENGINE

TL* THE CONSUMER OWNS A 2017 RAM 1500. THE CONSUMER STATED THAT THEY HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONSUMER STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARBER AUTOMALL LOCATED AT 3360 US-17, GREEN COVE SPRINGS, FL 32043 (904) 264-2442 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE CONSUMER EXPERIENCED A FAILURE AFTER DRIVING AT VARIOUS SPEEDS THAT 1 GALLON OF OIL WAS BEGIN USED WITHIN 400 MILES OF DRIVING. THE VEHICLE WAS SEEN AT THE SAME DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,850. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *AS

ODI #11301650FUEL/PROPULSION SYSTEM

THE FUEL QUANTITY INDICATOR IS DEFECTIVE. ONE THE TANK IS HALF FULL THE GAGE GOES TO ZERO AND THE LOW FUEL WARNING LIGHT ILLIMINATES, ALSO THE FUEL SYSTEM FAILURE LIGHT COMES ON

ODI #11300719ENGINEFIRE

WHILE DRIVING DOWN HIGHWAY, CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL SERVICE LIGHT DISPLAYED. EXITED HIGHWAY, DROVE 1-2 MILES MORE AND ENGINE WAS SMOKING WITH SMOKE ENTERING THE CABIN. EXITED THE TRUCK AT A SAFE LOCATION. USED HOOD RELEASE IN CABIN BUT DID NOT OPEN HOOD BECAUSE I SAW FLAMES THROUGH GRILLE. USED FIRE EXTINGUISHER BUT IT JUST SLOWED THE FIRE DID NOT PUT IT OUT. FIRE CONSUMED THE ENGINE AND HOOD. THE FIRE DEPARTMENT CAME AND PUT OUT FIRE. * (RECALL RELATED INCIDENT) TS

ODI #11300671ENGINE

TL* THE CONTACT OWNS A 2017 DODGE RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST FORWARD MOMENTUM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREENVILLE CHRYSLER JEEP DODGE LOCATED AT (5401 INTERSTATE HWY 30, GREENVILLE, TX 75402, (903) 454-0283) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE COOLANT RESERVOIR WAS LOW ON COOLANT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE SHOULD NOT BE DRIVEN DUE TO A POSSIBLE FIRE RISK WITHOUT WARNING.. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

ODI #11299792ELECTRICAL SYSTEM,STRUCTURE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON ATTEMPTING TO OPEN THE REAR TAILGATE DOOR, THE DOOR FAILED TO UNLATCH. THE CONTACT THEN STATED THAT WHEN SHE WAS REVERSING OUT OF A PARKING LOT, THE BACK UP CAMERA WAS POINTED AT THE GROUND. UPON FURTHER INSPECTION, THE CONTACT BECAME AWARE THAT THE TAILGATE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED FOX NEGAUNEE CHRYSLER DODGE JEEP RAM 701 US-41, NEGAUNEE, MI 49866 AND MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11299459SUSPENSION

THE AIR SUSPENSION ON MY 2017 RAM 1500 HAS MALFUNCTIONED. IT WILL GO FROM WORKING GOOD, TO NO SUSPENSION AT ANY TIME WITH NO WARNING. THEN THE DRIVERS SIDE WILL HAVE NO SUSPENSION, AND THE PASSENGER SIDE WILL JACK UP TO OFF ROAD 2. AGAIN, WITHOUT ANY WARNING OR ME DOING ANYTHING TO PROMPT IT. MAKES THE TRUCK VERY SQUIRRELY TO DRIVE.

ODI #11299068POWER TRAIN

VEHICLE BEGAN INTERMITTENTLY "POPPING" OR "JERKING" WHILE DRIVING AND WOULD HAVE GEAR ISSUES SUCH AS APPEARING TO REMAIN IN 1ST GEAR OR WOULD FAIL TO GO INTO REVERSE. THE POPPING INTO A LOWER GEAR WOULD HAPPEN WHILE THE VEHICLE WAS MOVING AND THUS CAUSED AN IMMEDIATE TRAFFIC SLOWDOWN AND POTENTIAL ACCIDENT SITUATION. ALSO, THE VEHICLE WOULD FAIL TO REVERSE AT TIME AND WOULD ONLY REMEDY ITSELF AFTER TURNING THE VEHICLE OFF AND THEN BACK ON. THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY COME ON AND OFF AND ALMOST A YEAR AGO, I WAS ADVISED BY THE DEALER (TALLAHASSEE DODGE) THAT THERE WAS A GEAR RATIO ISSUE. HOWEVER, WHEN I RECEIVED THE VEHICLE I WAS TOLD THAT ANOTHER SENSOR HAD A LEAK AND THERE WAS NO INDICATION OF A TRANSMISSION ISSUE (AT 55K MILES). NOW, THE VEHICLE HAS BEEN HAVING THE SAME INTERMITTENT ISSUES AND I HAVE RETURNED IT TO THE DEALER FOR REPAIR, NOW THE DEALER STATES THE VEHICLE IS OUT OF WARRANTY AND THE ISSUE IS AN INTERNAL TRANSMISSION PROBLEM THAT NEEDS TO HAVE A NEW TRANSMISSION INSTALLED.

ODI #11296663ENGINE

EGR HAS A PROBLEM. WHICH MAY CAUSE A FIRE AND MOPAR DOESN'T HAVE A FIX FOR IT . THEY DON'T KNOW WHEN THEY WILL. I WANT TO TRADE IT FOR A GAS POWERED INSTEAD OF THE DIESEL AND THEY WILL NOT TAKE IT ON TRADE. IF THEY WOULD THEY WON'T GIVE ME ANY WHERE CLOSE TO WHAT THE PICKUP WOULD BE VALUED. IT SEEMS THAT THE PROBLEM IS THEIR PROBLEM AND THEY SHOULD NOT PENALIZE THEIR OWN CUSTOMERS. IT IS REALLY NOT SAFE TO DRIVE IT IF IT HAS THE SYMPTOMS IT HAS AS TO FIRE. IT IS A ON GOING PROBLEM AS THEY DIDN'T TELL ME WHEN I PURCHASED THE VEHICLE. SOUNDS LIKE BOEING???

ODI #11290531ENGINEFIRE

2017 DODGE RAM. CONSUMER WRITES IN REGARDS TO FIRE HAZARD RECALL. *LD *JS

ODI #11291038UNKNOWN OR OTHER

POOR FUEL MILEAGE POOR PERFORMANCE

ODI #11290595STEERING,SUSPENSION,SERVICE BRAKES

SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).

ODI #11286316ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11283018AIR BAGS

EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON

ODI #11282509FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.

ODI #11281595ENGINE

WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.

ODI #11281296POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE

ODI #11281324POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

ODI #11279925ENGINEFIRE2 INJURIES

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB

ODI #11278228VEHICLE SPEED CONTROL

DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019

ODI #11278351ENGINEFIRE

I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.

ODI #11277201AIR BAGS,SEAT BELTSCRASH2 INJURIES

MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.

ODI #11270989FUEL/PROPULSION SYSTEM

I FILLED UP MY VEHICLE WITH FUEL ON TUESDAY. I WAS DRIVING DOWN THE HIGHWAY THURSDAY WHEN ALL THE SUDDEN THE FUEL LIGHT CAME ON ALONG WITH A MESSAGE. THEN I NOTICED MY FUEL GAUGE READ EMPTY. I KNOW IT WASN'T EMPTY BECAUSE I FILLED UP 2 DAYS EARLIER. I WENT THROUGH THE NOTIFICATION TABS AND WENT TO MESSAGES AND WHEN I OPENED THE MESSAGE IT READ, "FUEL SENSOR FAIL" ABOUT 5 MINUTES LATER THE CHECK ENGINE LIGHT CAME ON AND BOTH LIGHTS STAYED ON. FUEL GAUGE STILL READS EMPTY. THE TRUCK ONLY HAS 40350 MILES ON IT AND SEAMS TO BE TOO SOON FOR ANYTHING LIKE THIS TO HAPPEN.

ODI #11271133FUEL/PROPULSION SYSTEM

FUEL SENSOR FAILURE ON TWO DIFFERENT OCCASIONS. ONE WAS REPLACED (FUEL RAIL PRESSURE SENSOR) AND THE OTHER HAS NOT BEEN YET DUE TO THE VERY HIGH PRICE OF THE REPAIR ($800 - $1000). FUEL GAUGE READS FULL AND THEN SUDDENLY DROPS TO EMPTY. I HAVE BEEN ADVISED THAT THIS IS A COMMON PROBLEM.

ODI #11270645STRUCTURE

SATELLITE RECEPTION KEEPS CUTTING OUT AND RADIO FREQUENTLY CUTS OUT WHILE DRIVING.

ODI #11270055SUSPENSION,UNKNOWN OR OTHER

WELL DOCUMENTED, KNOWN SERVICING ISSUES WITH 'AIR RIDE SUSPENSION' SYSTEM INSTALLED IN 2017 RAM 1500 TRUCK. A SIMPLE ONLINE INVESTIGATIVE SEARCH REVEALS COUNTLESS SCORES OF SERVICE CASES AND HIGHLY CATASTROPHIC FAILURES OF MANY ASPECTS OF THIS EQUIPMENT SYSTEM WHICH HAVE BEEN KNOWN TO THE MANUFACTURER (RCA CORPORATION) FOR MANY MANY YEARS AND THESE FAILURES OF THIS SUSPENSION SYSTEM CONTINUE TO HAUNT CONSUMERS AND HAVE RESULTED IN SERIOUS SAFETY CONCERNS AMONGST OTHER INCONVENIENCES.

ODI #11268976STEERING

POWER STEERING WORKS AND DON'T WORK DONT WORK WHEN TEMP IS 40;OR BELOW THEN DRIVE FOR 10_12 MILES SHUT ENGINE OFF RESTART AND POWER STEERING WORKING

ODI #11268211POWER TRAIN

THE "SERVICE ELECTRONIC THROTTLE CONTROL" LIGHT AS WELL AS THE "CEL" ILLUMINATE AND THE VEHICLE GOES IN TO LIMP MODE. I HAD THIS ISSUE AT 3100 MILES AND IT LEFT THE VEHICLE INOPERABLE UNTIL A DEALERSHIP PERFORMED A PROGRAMMING FLASH. NOW AT 31100 MILES THE ISSUE HAS HAPPENED AGAIN NEARLY CAUSING ME TO GET T-BONED DUE TO THE LIMP MODE CAUSING A SIGNIFICANT POWER REDUCTION. THE TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR FOUR DAYS NOW WITHOUT ANY FURTHER COMMUNICATION FROM THEM. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY RAM, MY TRUCK HAS THE ECODIESEL ENGINE. I HAVE FOUND MANY OTHER COMPLAINTS ON THIS SAME ISSUE ACROSS THE FIAT/ CHRYSLER LINEUP.

ODI #11267138SUSPENSION

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50 MPH, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE MORE THAN 60 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAZDA OF MESQUITE (LOCATED AT 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER REPLACED ALL FOUR TIRES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

ODI #11266732ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. TRI-LIVES MOTORS (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) DIAGNOSED THE VEHICLE AND FOUND CODE NUMBERS: P0299 (SUPERCHARGER UNDERBOOST) AND P2459 (DIESEL PARTICULATE FILTER REGENERATION FREQUENCY). THE CODES WERE RESET AND THE MASTER AIR FLOW WAS REPLACED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE. AFTER DRIVING 100 MILES, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED TO DRIVE THE VEHICLE AND TAKE IT TO A NEARBY DEALER IF IT LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR DIAGNOSTIC TESTING AND THE SAME CODES APPEARED. THE TECHNICIAN RESET THE CODE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE VEHICLE WAS TAKEN TO CORWIN DODGE OF SPRINGFIELD (LOCATED AT 1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) FOR A BUYBACK. A MASTER AIR SENSOR WAS REPLACED, BUT THE VEHICLE WAS STILL NOT REPAIRED AND REMAINED AT THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY MONTH SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN DEALERS IN DIFFERENT STATES WHERE THE CODES WERE RESET; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 58629945. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

ODI #11265844POWER TRAIN,UNKNOWN OR OTHER,ENGINE

MY TRUCK HAS A MANUFACTURING DATE OF 11/17 AND ONLY HAS 37K MILES ON THE TRUCK. RANDOMLY MY TRUCK WENT INTO A "LIMP MODE" AND A CHECK ENGINE LIGHT FOR ELECTRONIC THROTTLE CONTROL SERVICE LIGHT CAME ON. I WAS DRIVING DOWN UNIVERSITY DRIVE IN HUNTSVILLE, AL AT ROUGHLY 45MPH ACCELERATING UP A SMALL INCLINE. THE 'LIMP MODE' IS EXTREMELY UNSAFE AND RESTRICTS THE ABILITY TO ACCELERATE OR DRIVE AT A NORMAL PACE. HAD THIS HAPPENED ON THE HIGHWAY OR PULLING OUT (WHAT WOULD NORMALLY BE SAFE) INTO TRAFFIC AND MY ABILITY TO ACCELERATE WAS EFFECTED IT COULD HAVE CAUSED SERIOUS SAFETY CONCERNS. I TAKE MY 13-WEEK OLD DAUGHTER TO AND FROM DAYCARE IN THIS TRUCK AND IT HAS BECOME UNSAFE. WHEN TAKEN TO THE DEALER, THEY ORIGINALLY NOTATED THAT IT WAS JUST A SOFTWARE UPDATE. I LATE GET A CALL THAT THE EGR COOLER HAD GONE OUT, BUT WOULD NOT BE COVERED UNDER WARRANTY. THE SERVICE ADVISOR TOLD ME THEY HAD 6 OTHER ECODIESEL VEHICLES IN FOR THE SAME ISSUE IN THE LAST WEEK. I CALLED THE DEALER I BOUGHT IT FROM AND THEY HAD ONE IN THE SHOP IN FOR THE SAME EXACT PROBLEM. I THEN STARTED DOING RESEARCH AND FOUND THAT THE EGR COOLER IS A HUGE ISSUE FOR THESE TRUCKS AND FCA REFUSES TO ADDRESS IT. I CALLED THE FCA AND THEY EVENTUALLY AGREED TO REPLACE THE TRUCK ON 'GOOD WILL' AFTER I PAID A DEDUCTIBLE. FCA NEEDS TO PUT A RECALL ON THESE VEHICLES AND FIX THE EGR ISSUES. NOW THERE ARE REPORTS THAT THE VALVES ARE STICKING AND CAUSING THE EGR TO CAUSE A FIRE. PURCHASING DEALER: UNIVERSITY CDJR IN ROME, GA SERVICING DEALER: LANDERS MCLARTY CDJR IN HUNTSVILLE, AL

ODI #11259006STEERING,ENGINE

NOTICED AT 40K MILES THERE IS ISSUE WITH TIE ROD ENDS JOINTS BECOME LOOSE MAY CAUSE ACCIDENT REPORTED THIS TO A DEALERSHIP THEY TRYING TO BRUSH ME OFF BS THAT THERE IS ISSUE WITH ROCKERS AND LIFTERS IN THE ENGINE AND EXHAUST MANIFOLD STUDS ARE SNAPPING CAUSING EXHAUST TO LEAK AND BECOME LOUDER THAT'S A EMISSION ISSUE ALSO

ODI #11258262ENGINE

WHEN THE VEHICLE IS COLD THE ENGINE HAS A SIGNIFICANT POWER LAG AND 'DEAD PEDAL' WHEN YOU ACCELERATE FROM A STOP. IT CREATES A SIGNIFICANT RISK AS THERE IS NO POWER TO ACCELERATE AND AVOID ONCOMING CARS OR DANGEROUS SITUATIONS. OVEN WHEN PEDAL IS ALL THE WAY DEPRESSED THE VEHICLE FAILS TO ACCELERATE.

ODI #11257781STRUCTURE

CARGO BOX LATCH AREA CRACKING ON LEFT SIDE LID..NOTICED WHILE TRAVELING NOT BEING USED. {RAM BOX}

ODI #11257190STEERING

I WAS TAKING A CORNER AT ABOUT 20 MPH AND THE POWER STEERING GAVE OUT CAUSING ME TO ALMOST CRASH THE VEHICLE, A COUPLE MUNUTES LATER IT CAME BACK ON FOR A LITTLE WHILE, AND THEN THE NEXT TIME I STARTED UP THE TRUCK IT HAD NO POWER STEERING AT ALL. NOW WAITING TO GET IT INTO DODGE FOR REPAIRS.

ODI #11257117STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERCRASH

YEAH I STARTED WITH THE SCREENS IN MY DASH GOING DARK THEY COULD NOT FIGURE OUT WHAT THE ISSUE WAS SO NOW IT'S GOTTEN TO WHERE THE WHOLE DASHBOARD AND THE WHOLE EVERYTHING DIES OR SHUTS DOWN. THE ENGINE SHUTS OFF THE FRONT OF THE VEHICLE DROPS DOWN AS IF YOU'RE SLAMMED ON YOUR BREAKS YOU CAN FEEL THE PULL THE TRANSMISSION AS IF THAT'S WHAT'S SLOWING ME DOWN. THEN IT HITS RIGHT BACK WITHIN SECONDS IN THE WHOLE VEHICLE ALL THE LIGHTS COME ON EVERYTHING EVERYTHING I'M SO BRIGHT IT ALMOST BLIND YOU AND THEN ALL SUDDEN EVERYTHING CALM DOWN YOU'RE BACK TO NORMAL IN THE PICTURE I SENT IS WHAT THE SCREENS LOOK LIKE AFTERWARDS IT LOOKS LIKE WELL YOU'LL SEE.DOESN'T MATTER WHAT SPEED WHAT AREA ROAD CONDITIONS IT JUST HAPPENS RANDOM INTERVALS. WHAT IS THE SCARE ME THE MOST ARE AT 70 MILES AN HOUR YOU HAVE NO POWER NO NOTHING TO START LOCKING UP AND STARTS BACK UP IT HAS SOMETHING TO DO WITH THE SENSORS THEY DON'T KNOW EXACTLY WHAT IT IS BUT I CAN'T GET IT FIXED. IT'S ABOUT THE SCARIEST THING HAVING YOUR VEHICLE SHUT DOWN AT 60 TO 70 MILES AN HOUR QUITE OFTEN. I'VE TALK TO OTHER PEOPLE WITH THE SAME CONDITION. IT'S OVER THE THREE YEARS HAS GOTTEN PROGRESSIVELY WORSE AND THEY WILL NOT DO ANYTHING ABOUT IT. AND THEY DO KNOW THAT IT IS AN ISSUE BECAUSE THEY HAVE AN UPDATE FOR SOME OF THE ISSUES SO THEY ARE AWARE OF THIS ALLOWING PEOPLE TO DIE OUT THERE.

ODI #11256579ENGINE

AFTER ECM REFLASH, NOW THE VEHICLE WILL NOT ACCELERATE FOR 3 SECONDS WITH ENGINE COLD. NO POWER UNTIL DELAY TIME HAS PASSED THEN ITLL ACCEL. ONCE ENGINE IS AT OPERATING TEMP IT DRIVES NORMALLY. THIS ONLY STARTED SINCE THE LATEST ECM AND TCM REFLASHES WERE PERFORMED.

ODI #11256115POWER TRAIN,SERVICE BRAKES,ENGINE

CONCERN #1: INTERMITTENTLY, UPON INITIAL START UP, THE ENGINE MAKES A LOUD CLATTERING NOISE AS IF IT HAS NO OIL IN IT. THE DEALERSHIP WAS ABLE TO DUPLICATE THE CONCERN ONCE BUT IT IS NOT BAD ENOUGH TO REPAIR. CONCERN #2: WHILE COMING TO A SLOW ROLLING STOP (AS IF COMING TO A KNOWN STOP SIGN) THERE IS A HARD BANG/CLUNK JUST BEFORE GETTING TO A COMPLETE STOP, IT FEELS LIKE YOU ARE BEING HIT IN THE REAR BY ANOTHER CAR. AS YOU SLOWLY ACCELERATE IT BANGS/CLUNKS AGAIN HARD. THE BANG CAN BE FELT AND HEARD, AND ONLY HAPPENS ON SLOW STOPS, NOT WHEN YOU HAVE TO STOP QUICKLY. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE THIRD TIME REGARDING THIS SAME CONCERN. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND A TRANSMISSION VALVE BODY WAS REPLACED BUT IT HAS NOT FIXED THE CONCERN. THIS BANG IS SO BAD THAT IT IS HARD THAT I FEAR DRIVING IT IN STOP AND GO TRAFFIC.

ODI #11256209AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S AND REAR DRIVER'S DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S HEAD SLAMMED INTO THE DRIVER'S SIDE WINDOW AND CAUSED A CONCUSSION. BOTH THE CONTACT AND HIS WIFE, WHO WAS SEATED IN THE FRONT PASSENGER SEAT, SUSTAINED GENERAL BODY SORENESS AND WERE DRIVEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED FIRST CHRYSLER DODGE JEEP RAM AT 833-857-9898 (LOCATED AT 280 E. WASHINGTON STREET, NORTH ATTLEBORO, MA 02760) AND WAS REFERRED TO THE MANUFACTURER TO FILE A COMPLAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER, STATING THAT THE CONTACT'S VEHICLE DID NOT SUSTAIN ENOUGH MOMENTUM FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 20,807. *DT *AS

ODI #11256247STEERING,ELECTRICAL SYSTEM,ENGINE

TRUCK STILL UNDER WARENTY HAS LESS THAN 13,000 MILES. 7 DIFFERENT TIMES CAR WON'T START. HAVE HAD TO GET IT TOWED TO DEALERSHIP 3-4 TIMES. EACH TIME IT'S REPAIRED A DIFFERENT ELECTRICAL COMPUTER CODE IS STATED AS THE PROBLEM. THIS HAS HAPPENED IN PARKING LOTS, OUR DRIVEWAY AND AT A LIGHT (CAR WOULD NOT GO)! VERY DANGEROUS . STARTED TO HAPPEN 3 MONTHS AFTER WE BOUGHT THE TRUCK. HAPPENS EVERY 30-60 DAYS.

ODI #11254617ENGINE

TIMING COVER OIL LEAK. TIMING COVER LEAKED OIL EVEN AFTER MULTI ATTEMPTS TO CORRECT PROBLEM. THEIR SOLUTION IS TO PUT MORE RTV ON THE TIMING COVER AND REASSEMBLE. DOES NOT FIX PROBLEM.

ODI #11254850SUSPENSION,POWER TRAIN

CONSTANT VIBRATING AND SHAKING FROM THE REAR END OF THE TRUCK THAT CAN'T SEEM TO BE FIXED! WAS AT SPEEDS ABOVE 65MPH. NOW IT'S ALL SPEEDS!

ODI #11254505POWER TRAIN

EVERY ONCE IN A WHILE, WHEN I CHANGE GEARS, IT WILL NOT GO IN, IT WILL JUST FLASH. I SO FAR, CAN CHANGE TO ANOTHER SELECTION, SUCH AS DRIVE AND THE VEHICLE WILL MOVE. THIS HAPPENED ONCE IN MY DRIVEWAY, TRIED NUMEROUS THINGS AND WOULD NOT WORK IN REVERSE. I CALLED DEALER AND THEY TOLD ME TO BRING IT IN. THEY HAD IT TOWED. AFTER ARRIVAL, IT WORKED. I WENT ONLINE AND DISCOVERED NUMEROUS ENTRIES FROM PEOPLE AS FAR BACK AS 2013, WHO HAVE EXPERIENCED THE SAME PROBLEM, SOME TIMES IN DRIVE AND SOMETIMES IN REVERSE, LIKE MINE. SOME SAID THEY WERE DRIVING AND AT A STOPLIGHT. THE SECOND TIME IT HAPPENED TO ME WAS AT THE GROCERY STORE PARKING LOT, I WAS PULLING INTO A PARKING SPOT, STOPPED TO BACK UP AND STRAIGHTEN OUT, PUT IT IN REVERSE, ALL IT WOULD IS FLASH. TIED UP THE PARKING LOT FOR APPROXIMATELY 40 MINUTES. FINALLY IT WORKED.

ODI #11253750SERVICE BRAKES

SEVERE BRAKING ISSUE - WHEN IDLING DOWNHILL AND IN GEAR ("DRIVE") VEHICLE CANNOT BE STOPPED/BRAKES DO NOT HOLD. HIGHER SPEEDS (NOT ATTEMPTED) WOULD LIKELY BE A DISASTER. IN THE ATTACHED PHOTO I AM COMING DOWN OUR DRIVEWAY IDLING IN GEAR ("DRIVE") WITH BRAKES MASHED TO THE FLOOR (FULL TRAVEL) AND VEHICLE CONTINUES ROLLING FORWARD/CANNOT BE STOPPED. TRUCK IS CARRYING VERY LIGHT LOAD IN THE BED AND ONLY 1 PERSON (THE DRIVER). I DON'T KNOW IF THIS LACK OF BRAKING IS CAUSED BY THE STEEP PITCH OR SIMPLY INADEQUATE BRAKES BUT WHATEVER THE CAUSE THE VEHICLE CANNOT BE CONTROLLED. THIS IS AN EXTREME SAFETY ISSUE. ADDITIONAL INFO CAN BE FOUND ON MY POST HERE: HTTPS://WWW.RAMFORUM.COM/THREADS/WHITE-KNUCKLE-MOMENT-STEEP-DRIVEWAY-HARD-BRAKES-NOT-STOPPING.128905/PAGE-3#POST-1872457

ODI #11245690STRUCTURE,SEATS

NOTICED A SMELL FOR A FEW MONTHS NOW CONSISTENT WITH WET AND MOLDY CARPET AFTER IT RAINS. I NOTICED UNDER MY BACK SEATS IN THE STORAGE COMPARTMENT THAT THERE WAS STAGNANT WATER PUDDLING UP. BROUGHT MY VEHICLE TO A MECHANIC SHOP IN CORAL SPRINGS ( DR. BRAKES W/ MIKE.) AND HAD THE VEHICLE DIAGNOSED FOR A FEE. FOUND OUT THAT THE REAR GLASS WITH THE OPERABLE WINDOW WAS LEAKING DOWN THE PASSENGERS SIDE, WETTING THE BACK INSULATION GOING DOWN TO THE CARPET FLOORING, AND FINALLY INTO THE STORAGE COMPARTMENTS. I CALLED COOPERATE IN REGARDS TO THIS ISSUE AND THE FIRST REP WAS PROFESSIONAL AND ASSISTED ME WITH A "GOOD WILL" CLAIM BEING THAT THIS IS MY FIRST DODGE VEHICLE AND EVEN INSISTED ON MY BROTHER PURCHASING ONE (WHICH HE DID, 2019 RAM SPORT ORANGE IN COLOR).THE REP HELPED ME SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. WHEN I GET TO THE ARRIGO DODGE, CHRYSLER, JEEP IN TAMARAC FL FOR MY APPOINTMENT ON THURSDAY AUG. 22, 2019, MY SERVICE PROFESSIONAL TERRI, CLAIMED THAT THE CASE WAS OPENED AND CLOSED THAT 2 DAYS BEFORE ON TUESDAY AND HE DIDN'T KNOW WHY BUT SHE ASKED HER DIRECTOR OF THE SERVICE DEPARTMENT IS THEY'RE WERE ANYTHING ELSE AND HE TOLD HER NO AND WALKED AWAY FROM ME. CALLED CORP AGAIN, SPOKE TO TRAVIAN, WHO WAS VERY UNPROFESSIONAL AND ENDED UP WITH ME ON HOLD FOR 11MINS ONLY TO HANG OP ON ME INSTEAD OF TRANSFERRING ME TO SOMEONE ELSE. THIS IS A VERY UNPROFESSIONAL COOPERATE OPERATION AND FROM SOMEONE TELLING YOU ONE THING AND CHANGING THEIR MIND WITH OUT ANY CONSIDERATION FOR ME AS THE VEHICLE OWNER ASKING FOR HELP WITH A SITUATION THAT HAD NOTHING TO DO WITH ME, NOR THE TIME I TOOK OFF FROM MY JOB TO GET TO THE DEALERSHIP. THIS SITUATION MAKES ME VERY UNHAPPY TO HAVE PURCHASED A 2017 DODGE RAM, CREW CAB, BIG HORN IF I HAD ANY IDEA CUSTOMER SERVICE WOULD TREAT ME THIS WAY, I WOULD OF WENT TO RICK CASE, WHERE THEY CARE FOR CUSTOMERS.

ODI #11244786ELECTRICAL SYSTEM

DOOR LOCKS - VIDEO RECORDED PROBLEM SENT TO DEALER - A FEW MONTHS AGO DEALER COULD NOT REPLICATE THE PROBLEM DOORS NOT UNLOCKING OR LOCKING WITH FOB OR DOOR SWITCHES. SINCE THEN OCCURRED NUMEROUS TIMES, BUT DID NOT WANT ANOTHER FRUITLESS TRIP TO THE DEALER. ON AND OFF NOW THE DOORS WILL NOT UNLOCK WITH FOB OR HAND DOOR SENSOR. AFTER A FEW MINUTES THE DOOR WILL UNLOCK ALLOWING ACCESS.

ODI #11244580FUEL/PROPULSION SYSTEM

AFTER FILLING UP THE GAS TANK TO FULL, ENGINE LIGHT COMES OUT, ECO STOPS WORKING AND FUEL GAUGE GOES CRAZY BY GOING DOWN TO EMPTY AND BACK TO FULL

ODI #11242832SEAT BELTS,STRUCTURE

U53 OCCUPANT RESTRAINT CONTROL MODULE & U74 2015 - 2017 TAILGATE LATCH. FOR THE U74, I HAVE BEEN ATTEMPTING FOR OVER A YEAR NOW TO GET FIXED, AND THE LOCAL DEALERS DO NOT ASSIST STATING PARTS NOT AVAILABLE. THE LARGER CONCERN IS THE NEW U53 SEAT BELT SAFETY ISSUE. I HAVE TRIED THROUGH MULTIPLE LOCAL DEALERS IN SAN ANTONIO TX, AND CHRYSLER CORP TO GET ASSISTANCE, AND I AM BEING MET WITH NO HELP. I AM HIGHLY CONCERNED AT THE SAFETY ISSUES AND THE MFR IS NOT HELPING. ONE DEALER EVEN STATED MY VIN DIDN'T HAVE THE RECALL WHEN I HAVE A VEHICLE REPORT EMAIL, SENT MONTHLY FROM MFR, THAT REFLECTS THE RECALL.

ODI #11242694ENGINE,FUEL/PROPULSION SYSTEM

FUEL SENSOR HAS FAILED AT 42000 MILES WHILE IN MOTION. LIFTERS HAVE MADE BAD NOISE SINCE NEW, DEALERSHIP HAS REPLACE LIFTERS BUT NOISE IS STILL THERE INTERMITTENTLY WHILE SITTING STILL ON START UP

ODI #11234498ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO HESITATE AND LOSE POWER. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND RESTART THE VEHICLE WITHOUT AN ISSUE. THE CONTACT CALLED MULTIPLE UNKNOWN LOCAL DEALERS REGARDING THE FAILURE AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 252,000.

ODI #11232890FUEL/PROPULSION SYSTEM

FUEL NOZZLE GETS STUCK WHEN FILLING UP AT GAS STATIONS. I'VE HAD THIS TRUCK A YEAR AND A HALF NOW AND IT'S SO FRUSTRATING. CANNOT GO TO COSTCO AS IT GETS STUCK AND CONSTANTLY CLICKS OFF, 10 GALLONS AFTER THIRTY MINUTES! ON ANOTHER INSTANCE THE ATTENDANT HAD TO COME OUT WITH A SCREWDRIVER AND PRY UP THE NOZZLE AND YANK IT OUT! ON A NEW TRUCK? SERIOUSLY! IT'S A DOCUMENTED ISSUE ALL OVER THE INTERNET, FCA MADE THE FUEL ANGLE TOO STEEP AND NOT ENOUGH ROOM TO ADJUST ONCE IT'S IN THE NECK. I NOW HAVE TO BARELY INSERT THE NOZZLE SO IT DOESN'T CLICK IN OR SEAL AGAINST THE FILLER NECK, BYPASSING THE EPA CONTROLS AND HOLD IT SO IT WON'T GET STUCK OR CLICK OFF! SO IN ESSENCE TO FUEL UP I HAVE TO POLLUTE MORE, STUPID! IF IN DOUBT CHECK THE INTERNET FOR RAM OWNERS FORUMS, IT'S ALL OVER THE PLACE.

ODI #11231933STEERING,AIR BAGS,SERVICE BRAKESCRASH

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.

ODI #11229251POWER TRAIN

DODGE RAM 1500. CONSUMER STATES THAT WHILE IN DRIVE AND REVERSE THE RPM IS ABOVE 5000. *LD THE CONSUMER STATED THE VEHCILE WOULD NOT MOVE.*JS

ODI #11230534FUEL/PROPULSION SYSTEM

JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE

ODI #11229275STEERING

I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED AND JUST AS I ENTERED A CURVE THE STEERING WENT OUT AND A WARNING CAME UP ON THE INSTRUMENT PANEL WHICH SAID POWER STEERING FAILURE. ONCE I WAS IN A SAFE PLACE TO DO SO I TURNED THE ENGINE OFF AND RE-STARTED IT. EVERYTHING RETURNED TO NORMAL.

ODI #11223031POWER TRAIN

TAKARA RECALL ERRATIC SHIFTING OF SECOND AND THIRD GEARS.

ODI #11222694AIR BAGSCRASH

I WAS IN AN ACCIDENT AND THE AIR BAG LIGHT CAME ON AFTER THE HIT. THE IMPACT WAS ON DRIVERS SIDE TO MIDDLE OF THE TRUCK AND PER DODGE THERE WAS A DRIVERS SIDE FAULT CODE FOR THE LEFT SIDE AIR BAG SENSOR. THIS WAS NOT INSPECTED BY THEM WHILE IT WAS AT THE SHOP AFTER INFORMING THEM WHAT HAD HAPPENED. I WAS SENT HOME WITH NO EXPLANATION OF WHAT WAS WRONG WITH AIR BAGS. THEY SEEN THE PICTURES OF ACCIDENT AND STATED THEY SHOULD HAVE DEPLOYED. PER CHRYSLER THEY SAID TO CONTACT DEALERSHIP TO HAVE IT INSPECTED AND PAY THE FEE. THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS MODEL TRUCK AFTER ACCIDENTS AND AIRBAGS NEVER DEPLOYING. I HAD THE ORC RECALL DONE AND THERE WAS ALSO ANOTHER ISSUE WITH THE AIR BAGS THAT WAS NOT PART OF THE RECALL AND THE REPLACED THE AIRBAG SYSTEM ALONG WITH COMPUTER. THIS TRUCK IS A SAFETY HAZARD AND CHRYSLER IS NOT DOING MUCH TO ACCEPT LIABILITY.

ODI #11222757FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

ODI #11221503POWER TRAINCRASH1 INJURY

TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY WITH THE POSSIBILITY OF IT BEING IN THE PARK POSITION. THE CONTACT MENTIONED THAT HE WAS DISTRACTED TAKING PHOTOGRAPHS AT THE TIME WHEN THE BRAKE PEDAL WAS RELEASED AND BEGAN TO EXIT THE VEHICLE. AS THE CONTACT ATTEMPTED TO EXIT, THE VEHICLE ROLLED AWAY CAUSING THE DRIVER TO FALL OUT THE VEHICLE AND HIT HIS HEAD ON THE GROUND. AS A RESULT OF THE FALL, THE CONTACT HAD A VAGUE MEMORY AS TO THE EXACT EVENTS THAT TOOK PLACE. THE VEHICLE ROLLED OVER A 400 FEET CLIFF. WHEN THE DRIVER FELL OUT OF THE VEHICLE, HE WAS UNCONSCIOUS FOR AN UNKNOWN AMOUNT OF TIME, SUSTAINED AN ANKLE, CRACKED HEAD, AND FRACTURED HIP INJURIES. MEDICAL ATTENTION WAS NOT SOUGHT. THE CONTACT HAD TO LIMP A FEW MILES ON FOOT TO A CELL PHONE SITE AND CONTACTED THE HIGHWAY PATROL. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED NUMBER: 9730-2019-01017. NO AMBULANCE OR FIRE DEPARTMENT PRESENT. THE VEHICLE WAS TOWED OUT THE CLIFF LINE WHICH TOOK 8 HOURS TO COMPLETE AND WAS TAKEN TO AN IMPOUND LOT. THE INSURANCE COMPANY PICKED IT UP AFTERWARDS. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE APPARENT FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V100000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *TR *BF *JB *DT *AS *TR

ODI #11221542ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFIRE

HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.

ODI #11219983POWER TRAIN,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS

ODI #11219759ELECTRICAL SYSTEM,ENGINE

MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.

ODI #11219066SUSPENSION

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT TOOK THE VEHICLE TO CROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE TAILGATE, INFO TIMING SYSTEM, GPS, FUEL TANK, AND THE SENDING UNIT. AFTER LEAVING THE DEALER AND DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR END. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE AIR ROD SUSPENSION DID NOT HAVE AIR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE BOUNCED DUE TO LACK OF AIR IN THE SUSPENSION. THE VEHICLE WAS LATER TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM & FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57840183. THE APPROXIMATE FAILURE MILEAGE WAS 500.

ODI #11219072AIR BAGSCRASH1 INJURY

TAKATA INFLATOR WAS HIT IN THE SIDE, NO AIRBAG THEN TRUCK ROLLED ON SIDE NO AIRBAG WHEN THEY ROLLED TRUCK BACK OVER AIRBAGS DEPLOYED *DSY

ODI #11219082ELECTRICAL SYSTEM

I HAVE REPLACED THE BATTERIES IN BOTH KEY SETS. WHEN YOU HIT THE BUTTON TO UNLOCK THE DOORS ONLY THE DRIVER DOOR UNLOCKS. YOU NOW HAVE TO HAVE A KEY IN THE IGNITION BEFORE THE OTHER DOORS WILL UNLOCKED INCLUDING THE TAILGATE.

ODI #11219155ELECTRICAL SYSTEM

AS SOON AS I HIT OVER 36,000 MILES, I BEEN HAVING TROUBLE WITH DOOR LOCKS. SOME DOORS LOCK AND UNLOCK. SOMETIMES THEY ALL WORK FINE. IT IS VERY RANDOM. USING THE KEY FOB AND POWER LOCK BUTTON IN CAR IS WORKING RANDOMLY. I HAVE READ ONLINE THIS HAS BEEN AN ISSUE FOR MANY YEARS.

ODI #11210869ENGINECRASHFIRE1 INJURY

TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR

ODI #11210142UNKNOWN OR OTHERFIRE2 INJURIES

DRIVING UNDER CRUISE CONTROL 65MPH (THE SPEED LIMIT) MY SPEED DROPPED, I ACCELERATED BUT TRUCK KEPT SLOWING,I SAW WHITE SMOKE COMING FROM THE HOOD AND BEHIND THE TRUCK, I SAW A WARNING ON DASH TO SERVICE ELECTRONIC THROTTLE SENSOR, THEN LIGHTS ON DASH FLASHED, I FOUND A SPOT ON SIDE OF THE ROAD AND PULLED OVER, THE ENGINE REVVED AND I HEARD VALVES CLATTER WORSE THAN I EVER HAVE,THEN THE MALFUNCTION INDICATOR LIGHT CAME ON, I STOPPED, PULLED THE HOOD AND SAW FLAMES AT THE FIREWALL AND TOP OF THE ENGINE COVER, THERE MAY HAVE BEEN FLAMES IN OTHER AREAS BUT I SHUT THE HOOD QUICKLY AND STARTED GETTING THINGS OUT OF THE TRUCK AWAY FROM THE FLAMES, CALLED 911 AND IT FULLY ENGULFED THE CAB IN MINUTES. THE FIRE TRUCK ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FLAMES. TRUCK WAS A TOTAL LOSS EXCEPT THE BED.

ODI #11208951ENGINE

AT APPROXIMATELY 6100 MILES NOTED ENGINE TICKING NOISE ONLY ON COLD START UP. TOOK TO DEALER FOR REPAIR AND THEY FOUND A NUMBER OF BROKEN EXHAUST MANIFOLD BOLTS (THEY REPLACED 9 OF THEM). ACCORDING TO DODGE FORUMS AND THE DODGE DEALERSHIP THIS APPARENTLY IS A COMMON PROBLEM WITH RAM SEMI ENGINES.

ODI #11206480UNKNOWN OR OTHER,ENGINE

SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!

ODI #11205004ELECTRICAL SYSTEM,BACK OVER PREVENTION

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.

ODI #11204882ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.

ODI #11203351FUEL/PROPULSION SYSTEM

FUEL SENSOR FAIL, ONCE FUEL GETS TO JUST BELOW HALF A TANK, THE FUEL SENSOR FAILS AMD GAS GUAGE DROPS TO EMPTY, CHECK ENGINE LIGHT COMES ON, ALSO THE ECO SUSTEM WILL FAIL FOR FUEL SAVINGS. I FEAR THE TRUCK WILL SHUT OFF WHILE DRIVING BECAUSE IT WILL THINK IT HAS NO FUEL. I HAVE RESEARCHED MULTIPLE COMPLAINTS ON THIS ISSUE ON LINE. ISSUE HAS BEEN ONGOING SINCE 4/15/19. MILAGE ON TRUCK IS 46000. MILEAGE IS SAME AS PREVOIUS COMPLAINTS FOR SAME ISSUE.

ODI #11195212FUEL SYSTEM, OTHER

2017 RAM 1500. CONSUMER WRITES IN REGARDS TO FUEL TANK STRAP MOUNTING BRACKET SAFETY RECALL. *LD THE CONSUMER DISAPPROVED OF THE WARRANTY EXTENSION BEING THE SOLUTION TO THE FUEL TANK STRAP MOUNTING BRACKET FAILURE.*JS

ODI #11202995AIR BAGS,STRUCTURECRASH2 INJURIES

ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.

ODI #11196966STRUCTURECRASH1 INJURY

I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.

ODI #11197056UNKNOWN OR OTHER1 INJURY

24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.

ODI #11194954FUEL/PROPULSION SYSTEM

I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR

ODI #11194658STRUCTURE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ODI #11193622AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW FACILITY LOT. WHILE THE VEHICLE WAS AT THE LOT, IT WAS INSPECTED BY REPRESENTATIVES FROM FCA. THE RESULTS OF THE INSPECTION WERE NOT COMPLETED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

ODI #11191299VISIBILITY/WIPER

I HAVE AN EXCESS NUMBER OF WINDSHIELD ROCK CHIPS

ODI #11190095ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, THERE WAS A KNOCKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE MOTOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN TO SUSQUEHANNA CHRYSLER DODGE JEEP RAM (LOCATED AT 950 HELLAM ST, WRIGHTSVILLE, PA 17368, (717) 401-4005) WHERE IT WAS DIAGNOSED THAT THE LIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,650.

ODI #11183852SERVICE BRAKESCRASH

TRUCK ROLLED DOWN A SLIGHT INCLINE 20-30 FEET WHILE IN PARK DRIVER NOT IN VEHICLE AND STRUCK ANOTHER CAR BEHIND IT. VEHICLE STATIONARY, IN FRONT OF 58 PARKER BLVD MONSEY NY 10952. DRIVER AND PASSENGER OF OTHER VEHICLE WITNESSED EVENT. VEHICLE WAS IN PARK AND OFF KEY OUT OF IGNITION OCCURRENCE 03/03/19 830-845 PM. TRUCK SUSTAINED BUMPER DAMAGE CAR SUSTAINED DAMAGE TO THE HOOD.

ODI #11184211VISIBILITY/WIPER

SUNROOF HAS EXCESSIVE LEAKING. IT SEEMS TO BE DRAINING HOWEVER UNDER PRESSURE OF CAR WASH DROPLETS MAKE IT INTO CABIN OF TRUCK. REAR PASSANGER AND DRIVER SIDE ARE WHERE WATER FLOW IS COMING FROM AND IT SEEMS LIKE SEAL ISN'T TIGHT. VEHICLE HAS BEEN TESTED IN CAR WASH IT'S CURRENTLY WINTER AND WE DON'T HAVE THE ABILITY TO TEST WHAT WOULD HAPPEN DURING RAIN. ALSO HAPPENED ON A FLAT SURFACE STATIONARY

ODI #11184232SUSPENSION

IN TEMPS BELOW ZERO AIR SUSPENSION FAILS

ODI #11183254SUSPENSION

AIR SUSPENSION FAILURE. WHEN THE TEMPERATURE IS BELOW ZERO DEGREES FAHRENHEIT , THE AIR SUSPENSION FAILS AND SITS ALL THE WAY DOWN ON THE BUMP STOPS, OR LEANS TO THE LEFT DRAMATICALLY. IT STAYS THAT WAY UNTIL THE DEALERSHIP CAN TAKE IT IN, WHICH CAN BE WEEKS.

ODI #11183262EXTERIOR LIGHTING,STRUCTURE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT REAR SEATS WERE DRENCHED WITH WATER, WHICH CAUSED A FOUL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN INDEPENDENT MECHANICS WHERE THE CONTACT WAS INFORMED THAT THE SEAL ON THE THIRD BRAKE LIGHT WAS FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE CAUSED WATER TO ENTER THE VEHICLE. AFTER THE VEHICLE WAS REPAIRED, THE "REAR BRAKE LIGHT OUT" AND "KEY FOB LEFT THE VEHICLE" WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THIRD BRAKE LIGHT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 26,320.

ODI #11181263AIR BAGS,SEAT BELTSCRASH

INVOLVED IN A MAJOR FRONT END COLLISION. AIRBAGS SEAT BELTS DID NOT DEPLOY. AS PER CERTIFIED AUTO REPAIR SHOP, AIR BAG SENSORS NOT OPERATIONAL.

ODI #11180341VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE DRIVER SIDE WINDOW, IT DERAILED AND CAME OFF TRACK. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING ICY WEATHER. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE THEY REPLACED THE CLIPS ON THE WINDOW ON FOUR DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. *TT*JB

ODI #11179862POWER TRAIN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE ENGINE WAS TURNED OFF AND THE TRANSMISSION WAS IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY. IN ADDITION, WHILE OPERATING THE VEHICLE, THE TRANSMISSION ERRONEOUSLY SWITCHED FROM DRIVE INTO PARK, ALTHOUGH THE GEAR SHIFTER REMAINED IN THE DRIVE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURTESY CHRYSLER (2225 E. LINCOLN HWY, COATESVILLE, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

ODI #11176346SUSPENSION

AIR SUSPENSION WILL STOP WORKING CAUSING THE TRUCK TO RIDE DIRECTLY ON THE FRAME. ALSO, THE FRONT WILL DEFLATE WHILE THE BACK IS STILL INFLATED. ANY TIME THIS HAPPENS THE FUSE FOR THE AIR SUSPENSION IS BLOWN. HAS HAPPENED ON NUMEROUS OCCASIONS SINCE PURCHASING THE TRUCK. OCCURS WHILE VEHICLE IS PARKED AND NOT IN OPERATION.

ODI #11175784SUSPENSION,ELECTRICAL SYSTEM

TAKATA RECALL. IN THE WINTER MONTHS THERE ARE A HOST OF ELECTRICAL PROBLEMS. AT TIMES, THE RADIO WILL NOT TUTN OFF AFTER I SHUT OFF THE VEHICLE. THE ONLY FIX WAS YO DISCONNECT THE BATTERY. THE BACKUP CAMERA GOES COMPLETELY GREEN ALSO. THE AIR SUSPENSION FAILS SEVERAL TIMES PER WEEK DURING THE WINTER MONTHS AS WELL. I HAVE IT PARKED OUTSIDE ALL THE TIME.

ODI #11173786UNKNOWN OR OTHER

DURING HEAVY RAIN THE BACK DRIVER SIDE WELL (UNDERNEATH REAR SEAT-STORAGE AREA) FILLS WITH WATER. I HAVE AN APPOINTMENT TOMORROW TO DIAGNOSIS THE ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE REAR WINDOW DRAIN HOLES BEING PLUGGED BUT NOT CERTAIN. ONLY A YEAR OLD AND SURPRISED THIS OCCURRED. CHECKED YOUTUBE AND FOUND THIS ISSUE WITH OLDER MODELS OF RAM TRUCKS. ITS TAKEN A ACT OF CONGRESS TO GET DEALER TO SCHEDULE A FIX FOR THIS PROBLEM. WENT TO LOCAL DEALER AND THEY TRIED TO REDIRECT TO A WATER SPECIALIST LOCALLY. THEY WERE AVOIDING THE WARRANTY OR JUST PLAIN LAZY. COME ON DODGE YOU CAN DO BETTER. I HAVE NOTICED THIS FROM THE TRUCK BEING PARKED IN FRONT OF MY HOME. I NOW PLACE TOWELS TO CAPTURE WATER ON RAINY DAYS.

ODI #11173687SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL

TRIED TO GET RECALLS REPAIRED TOLD NO LOANER DONT DRIVE TRUCK...NO WAY TO GO TO WORK

ODI #11173161AIR BAGSCRASH1 INJURY

DRIVING AT 35 MPH AND HIT BY A CAR TRYING TO PASS MY TRUCK. RAM TRUCK HIT A TREE HEAD ON ROLLED OVER ON DRIVERS SIDE AND FLIPPED TO ROOF. NO AIRBAGS DEPLOYED. *DSY

ODI #11172824ENGINE

THE LIFTERS IN MY 3.6 LITER RAM 1500 ARE BAD AT 80000 MILES. THIS IS THE SAME PROBLEM REPORTED WITH THIS ENGINE IN 2011-2013 DODGE VEHICLES. DODGE KNOWS THIS IS STILL A PROBLEM BECAUSE THEY LOWERED THE POWERTRAIN WARRANTY FROM 100000 MILES TO 60000 MILES. THEY HAVE NOT FIXED THE ISSUES WITH THE 3.6 LITER ENGINE. THEY NEED TO BE INVESTIGATED AND MADE TO MAKE APPROPRIATE REPAIRS.

ODI #11172401POWER TRAINCRASH

5 DAYS AFTER HAVING THE TRUCK IN FOR REGULAR MAINTENANCE AND RECALLS... I TOOK THE TRUCK THROUGH AN AUTOMATED CAR WASH. I HAVE TAKEN IT TO THIS SAME CAR WASH SEVERAL TIMES. I PUT THE TRUCK IN NEUTRAL, AS INSTRUCTED BY THE ATTENDANT. AT THE END OF THE WASH, WHEN THE GREEN LIGHT CAME ON, I PUT IT INTO DRIVE. IT DID NOT MOVE. I TRIED MANY TIMES, BUT WITHOUT SUCCESS. FINALLY THE MANAGER CAME TO HELP ME, AND HE TOO WITNESSED THAT IT WOULD NOT MOVE. WE PUT IT INTO PARK, AND THEN INTO DRIVE, TWO MORE TIMES BEFORE IT FINALLY JERKED FORWARD. IN THE MEANTIME, I WAS HIT BY THE TRUCK BEHIND ME, AND SET OFF A CHAIN OF 5 VEHICLES COLLIDING. THE GEAR DIAL SAID I WAS IN DRIVE EACH TIME, BUT CLEARLY, I WAS NOT. I AM TAKING IT BACK TO THE DEALERSHIP FIRST THING IN THE MORNING.

ODI #11172086STRUCTURECRASH

I WAS REAR ENDED ON NOV 3RD 2018. THE COLLISION CENTER WHERE MY XAR IS BEING FIXED HAS PUT THE ORDER IN FOR A BRAND NEW BOX ASSEMBLY DIRECTLY FROM DODGE AMD ITS BEEN ALMOST TWO MONTHS AND THERE IS NO PART AVAILABLE. I HAVE BEEN INCURRING COST FOR RENTALS AS MY TRUCK IS STILL IN THE SHOP WITH NO END IN SIGHT.

ODI #11171347POWER TRAIN

WHILE AT THE BOAT RAMP, PULLING A BOAT OUT OF THE WATER. THE TRUCK WAS ON AN INCLINE. THE BOAT WAS ABOUT 1200 - 1500 POUNDS TOTAL. THE TRUCK WAS IN PARK, PARKING BRAKE ENGAGED. SITTING IN THE CAB WITH THE SEAT BELT ON AND THE DOOR AJAR, PLACING THE TRANSMISSION IN DRIVE, AFTER THE TRANSMISSION ENGAGED I INCREASED THE RPM SLIGHTLY WITH THE GAS PEDAL AND THEN RELEASED THE PARKING BRAKE. THIS HAS ALWAYS BEEN THE NORMAL PROCEDURE THAT PREVENTS THE RIG FROM ROLLING BACKWARD. WHEN I DID THIS AND ADDED MORE THROTTLE THE TRUCK STARTED TO MOVE FORWARD BUT THEN QUICKLY DISENGAGED FROM PARK TO N, THE TRUCK STARTED TO ROLL BACKWARDS AND THE RPM INCREASED. I WAS ABLE TO APPLY THE BRAKE AND STOP. THIS REPEATED SEVERAL TIMES. THE INSTRUMENT CLUSTER FLASHED A WARNING THAT THE TRUCK WAS NOT IN PARK. I BELIEVE THERE IS A FLAW IN THE AUTO PARK FEATURE. IT IS REPEATABLE. INCLINE, DOOR AJAR, BELT ON, FROM PARK TO DRIVE. ON FLAT GROUND I CAN NOT DUPLICATE.

ODI #11170085AIR BAGSCRASH1 DEATH

VEHICLE WAS BEING OPERATED AT NORMAL HIGHWAY SPEED, WHEN IT RAN OFF THE RIGHT SIDE OF THE ROAD AND UP AN EMBANKMENT. THE VEHICLE WHEN AIRBORNE, BEFORE LANDING AND SLIDING ACROSS AN INTERSECTING ROAD. THE VEHICLE THEN STRUCK A GROUP OF TREES. THE CRASH RESULTED IN THE DEATH OF THE DRIVER. THE DRIVER WAS BELIEVED TO BE UNRESTRAINED. THE VEHICLE SUFFERED SIGNIFICANT DAMAGE TO THE RIGHT FRONT CORNER. THE AIRBAGS WERE NOT DEPLOYED AND A DOWNLOAD OF THE ACM REVELED IT RECORDED AN EVENT BUT NO CRASH OR PRE-CRASH INFORMATION. * DSY *DT *DT*JB

ODI #11164993AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STRUCK THE MEDIAN ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT'S HUSBAND SUSTAINED WHIPLASH AND THE CONTACT SUSTAINED UPPER CHEST PAIN. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS NOT AVAILABLE.

ODI #11165698AIR BAGS,SEAT BELTSCRASH1 INJURY

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SLID OFF THE ROAD INTO SOME TREES AND THEN CRASHED HEAD ON INTO A TREE. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT FAILED TO RESTRAIN. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE NECK, BACK, CHEST, LUNGS, AND HIP, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCATION CHOSEN BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

ODI #11164592POWER TRAIN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO CHECK THE TRANSMISSION FLUID, THERE WAS NO DIPSTICK PRESENT. THE CONTACT STATED THAT THE TRANSMISSION HESITATED WHEN SWITCHING FROM TWO TO FOUR WHEEL DRIVE. THE GEAR WOULD SHIFT ROUGHLY INTO ANOTHER GEAR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,200. THE VIN WAS UNKNOWN.

ODI #11164140AIR BAGS,SEATSCRASHFIRE10 INJURIES

I WAS TRAVELING ON AN INTERSTATE HIGHWAY WHEN I CAME UPON AN ACCIDENT INVOLVING MULTIPLE VEHICLES. I TOOK EVASIVE ACTION AND WAS ABLE TO STOP COMPLETELY AVOIDING THE VEHICLES INVOLVED, AND JUST BEHIND ONE VEHICLE THAT WAS PARTIALLY BLOCKING THE RIGHT LANE. I WAS STRUCK FROM BEHIND WHICH CAUSED THE DRIVERS SEAT TO GO INTO A RECLINING POSITION. MY TRUCK WAS PROPELLED FORWARD WITH ME IN A RECLINING POSITION. I FELT A SECONDARY IMPACT, WHICH DAMAGED THE FRONT OF MY VEHICLE. BECAUSE I WAS IN A RECLINING POSITION, I WAS UNABLE TO CONTROL OR DIRECT MY VEHICLE. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. I SOMEHOW PULLED MYSELF ERECT AND EVENTUALLY CAME TO A STOP ON THE INSIDE GRASSY MEDIAN OF THE HIGHWAY.

ODI #11163077AIR BAGSCRASH1 INJURY

MY TRUCK WAS INVOLVED IN A HEAD ON COLLISION WITH A GUARD RAIL WHILE TRAVELLING 55 MPH ON KY 210. NONE OF THE TRUCKS AIRBAGS DEPLOYED. THE RIGHT FRONT TIRE INCLUDING THE ROCKER ARM SNAPPED OFF THE VEHICLE. THIS CAUSED THE TRUCK TO SLIDE ACROSS THE ROAD HITTING THE OTHER GUARD RAIL. THE TRUCK THEN SLID BACK ACROSS THE ROAD AND WAS NEARLY TIPPING OVER WHEN IT STRUCK THE FIRST GUARD RAIL. THE TRUCK CAME TO REST ON TOP OF THE GUARD RAIL BEFORE TIPPING OVER. I DID RECEIVE INJURIES WHICH MAY NOT HAVE OCCURRED IF THE AIR BAGS HAD DEPLOYED. THE ACCIDENT PROBABLY WOULD NOT HAVE BEEN SEVERE IF THE TIRE HAD NOT CAME OFF CAUSING THE TRUCK TO SPIN HIT THE GUARD RAIL ON THE OTHER SIDE OF THE ROAD.

ODI #11163032FUEL/PROPULSION SYSTEM1 INJURY

GAS STATION FUEL FILLER NOZZLE GETS STUCK IN VEHICLE FUEL FILLER NECK. THIS HAPPENS REPEATEDLY AND AT DIFFERENT STATIONS. NO VISIBLE VEHICLE FAULTS. ATTEMPTS TO REMOVE FILLER NOZZLE HAS CAUSED CUTS TO HANDS AND SPILLED FUEL.IT SOMETIMES TAKES SEVERAL MINUTES TO FREE FUEL FILLER WITHOUT DAMAGING VEHICLE. MUST DEFEAT VAPOR RECOVERY BY COLLAPSING RUBBER BOOT IN ORDER TO FUEL VEHICLE. DEALER NOT INTERESTED .VEHICLE WAS STATIONARY PARKED AT GAS PUMPS FOR REFUELING. *DSY

ODI #11160843FUEL/PROPULSION SYSTEM

MY 2017 RAM 1500 QUAD CAB HAS A FUEL SENSOR FAIL. I LOOKED IT UP AND APPARENTLY MANY PEOPLE HAVE THIS ISSUE WITH RAM TRUCKS.

ODI #11160512FUEL/PROPULSION SYSTEM

THE GAS PUMP NOZZLES NO LONGER WORK WHEN FILLING UP THE TANK. IT SEEMS THAT THEY DO NOT LIKE THE ANGLE OF THE FILL NECK ON THE TRUCK. THEY SHUT OFF AFTER ONLY ABOUT 1/2 GALLON IS USED INTO THE TANK.

ODI #11157135ENGINE

ENGINE NOISE WHEN STARTING AFTER SITTING OVERNIGHT

ODI #11154792ELECTRICAL SYSTEM,EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING THE VEHICLE, THE CONTACT WAS MADE AWARE THAT THE HEADLIGHTS AND REAR PASSENGER SIDE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM (LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (410) 438-0400) WHERE IT WAS DIAGNOSED THAT THE BOLTS OF THE REAR AND FRONT PASSENGER SIDE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK NUMEROUS TIMES TO THE SAME DEALER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO PRIORITY CHRYSLER DODGE JEEP RAM OF SALISBURY (LOCATED AT 158 ELM ST, SALISBURY, MA 01952, (978) 961-3300) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57196259. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.

ODI #11153075UNKNOWN OR OTHER

GOT LETTER FROM FCA ( FIAT CHRYSLER AUTOMOBILES) REGARDING RECALL. BUT NHSTA WEBSITE NOT SHOWING ANY RECALL. I AM BEEN CHECKING SINCE LAST 2 MONTHS. RECALL REGARDING ORC. THE OCCUPANT RESTRAINT CONTROL.

ODI #11151901STEERING

POWER STEERING EPS HAS FAILED. THE CAR LOST THE POWER STEERING.

ODI #11150938ELECTRICAL SYSTEM,UNKNOWN OR OTHERCRASH

DODGE RAM ELECTRONIC GEAR SHIFTER. THE VEHICLE WAS PARKED AND THE ENGINE WAS LEFT RUNNING ON A CITY STREET. OUR DRIVER GOT OFF THE VEHICLE TO CLOSE THE GARAGE DOOR. ON RETURN TO THE VEHICLE THE VEHICLE WAS ROLLING BACK. THE DOOR WAS LEFT OPEN WHEN GETTING OFF VEHICLE TO CLOSE THE GARAGE. THE DOOR HIT THE FIRST CAR ON ITS WAY ROLLING BACK AND BENT THE DOOR ALL THE WAY TO THE OTHER SIDE. THE VEHICLE THEN ROLLED BACK AND HIT THE LAST VEHICLE. THIS JUST HAPPENED 11/12/18 THE OWNER OF THE VEHICLE DIDN'T WANT TO INVOLVE THE POLICE SINCE THE NEIGHBOR KNEW WHERE DRIVER LIVED

ODI #11150788UNKNOWN OR OTHER

TAILGATE CLOSED. PULLED OUT OF DRIVEWAY AND TAILGATE DROPPED WHILE VEHICLE WAS IN MOTION CAUSING DAMAGE

ODI #11150096UNKNOWN OR OTHER

FUEL PUMP GETTING STUCK AT GAS STATIONS. YESTERDAY IT TOOK AN EMBARRASSING 20 MINUTES, BROKEN FUEL HOUSING AND SMASHED FINGER TO PULL THE PUMP OUT. HAS HAPPENED SEVERAL TIMES OVER THE 6 MONTHS I HAVE OWNED THIS TRUCK.

ODI #11144498ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AFTER REMOVING THE IGNITION KEY AND RE-INSERTING IT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER THOMPSON DODGE (2158 WASHINGTON RD. THOMSON, GA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

ODI #11142429AIR BAGS,STRUCTURECRASH1 INJURY

SWERVED TO AVOID DEER IN ROAD. HIT A TREE HEAD ON AT APPROX 50MPH. AIRBAGS NEVER DEPLOYED. CAR REPORTED AIRBAG FAULT ON DISPLAY IMMEDIATELY AFTER ACCIDENT. SHERIFF AND EMS BOTH FELT AIRBAGS SHOULD HAVE DEPLOYED. *DT *JB *DT *JB

ODI #11141011POWER TRAINCRASH

I WAS PARKED ON AN UNPAVED FLAT CAMPGROUND ROAD.TRUCK WOULD NOT GO FROM PARK TO REVERSE, SO AFTER WARNING LIGHTS ON DASH ADVISED TO RETURN TO PARK, I FOLLOWED INSTRUCTIONS. THEN AGAIN TRIED REVERSE AND THE TRUCK JUMPED INTO DRIVE CAUSING IT TO GO INTO A SMALL POND. AFTER WHICH THE VEHICLE WOULD NO LONGER CHANGE INTO ANY GEAR. THIS VEHICLE HAS HAD MULTIPLE RECALLS AND WE HAVE TAKEN IT IN TWICE FOR THE TRANSMISSION RECALL ONLY TO BE TOLD NOTHING WAS WRONG.

ODI #11139721STEERING

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE VEHICLE LOST STEERING POWER ABILITY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO CAPPER CHRYSLER DODGE JEEP RAM, INC. (1738 E WASHINGTON ST, WASHINGTON, IA 52353, (319) 653-3340) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

ODI #11139158VEHICLE SPEED CONTROLCRASH1 INJURY

RETURNING FROM A TRIP TO MI BACK TO MY RESIDENCE IN TN. AS I MADE A TURN INTO MY SUBDIVISION I STARTED TO ACCELERATE TO MY NEXT TURN WHEN I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I HAD BEEN USING THE VEHICLES CRUISE CONTROL AS MUCH AS POSSIBLE DURING THE 10 HOUR DRIVE HOME SO IT FELT FAMILIAR, LIKE THE CRUISE CONTROL WAS TRYING TO ACCELERATE MY VEHICLE. AS THE VEHICLE WAS ACCELERATING AND I WAS STEERING THE THROUGH THE CURVES IN THE ROAD I HAD REMOVED MY FOOT FROM THE GAS PEDAL AND TRIED HITTING THE CRUISE CONTROL OFF BUTTON SEVERAL TIMES. THIS HAD NO EFFECT IN STOPPING OR SLOWING THE ACCELERATION. THE TOTAL DISTANCE FROM MY TURN INTO THE SUBDIVISION TO THE END OF THE ROAD OR NEXT INTERSECTION WAS ROUGHLY 250-300 YARDS ALL DOWNHILL SO WE PICKED UP SPEED QUICKLY. BY THE TIME I REALIZED I COULD NOT EFFECT OR SLOW DOWN THE ACCELERATION BY SHUTTING OFF THE CRUISE CONTROL MY NEXT THOUGHT WAS TO HIT THE BRAKES BUT WE HAD RUN OUT OF ROAD. AT THIS POINT I CHOSE A DIRECTION WHERE I SAW NO HOUSES OR LARGE TREES. WE HIT AN AREA WHERE IT SLOPED UP ABOUT 30 DEGREES THEN FLATTENED OUT THEN SLOPED UP AGAIN COMING CLOSER TO OTHER HOUSES. I'M GUESSING WE WERE TRAVELING ABOUT 50-55 MPH WHEN I WENT OFF THE ROAD. WE FINALLY CAME TO A STOP AFTER HITTING BOTH SLOPES AND THE CLOSEST HOUSES BACK YARD DECK AND THEN INTO A TREE. I HAD MY FAMILY IN THE VEHICLE WITH ME; MY WIFE, TWO SONS AND DAUGHTER. ONE OF MY SONS WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR BACK PAIN AND A CUT ABOVE HIS EYE WHICH REQUIRED 8-9 STITCHES. THE REST OF MY FAMILY WERE CHECKED OUT WITH NO INJURIES TO SPEAK OF AT THAT TIME. ONLY AT THE HOSPITAL I LEARNED OF THE RECALL FOR THE CRUISE CONTROL AND AN EXPLANATION OF THE CAUSE AND EFFECT IT HAD. THE RECALL EXPLANATION FIT VERBATIM TO WHAT HAPPENED TO US. WE HAD NOT RECEIVED ANY NOTIFICATION FOR THE RECALL ON THIS VEHICLE OR THE OTHER DODGE VEHICLE WE OWN. *DT *TR

ODI #11131974AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH AND APPROACHING A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SECOND VEHICLE AND A RETENTION WALL BEFORE STOPPING IN A DITCH. THE VEHICLE WAS DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED INTERMITTENT JERKING PRIOR TO THE CRASH. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.

ODI #11131069POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

#1. WITH 21K MI. THE SERVICE AIRBAG SYSTEM CAME ON.IT IT STAYED ON FOR 5-7 SEC AND WENT OFF. IT WAS INTERMITTENT AT FIRST BUT NOW IT HAS BEEN DOING THE SAME 2 OR 3 TIMES PER MINUTE. #2 THE TAILGATE LATCH MALFUNCTIONS AT TIMES AND THE TAILGATE FALLS BY ITSELF. IT HAS DONE THIS WHILE DRIVING AND SITTING STATIONARY AFTER LOCKING IT WITH THE KEY FOB. #3 BOTH FRONT WINDOWS ARE EQUIPPED WITH AN AUTO UP FEATURE. THIS FEATURE HAS COME AND HOME IN BOTH FRONT WINDOWS. AT THE TIME IT WORKS BUT IT HAPPENS IRREGULARLY. #4 THE TRANSMISSION DOESN'T SHIFT WELL AFTER COASTING AS IN ON THE HIGHWAY. IT ALMOST SEEMS TO BOG DOWN AND I HAVE TO PUT SOME WEIGHT ON THE ACCELERATOR TO GET IT TO RESPOND. NO CODES HAVE BEEN THROWN FOR THE TRANSMISSION SO FAR. #5 THE KNOB ON THE FAR LEFT DRIVERS VENT FELL OFF.

ODI #11130366VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 72 MPH, THE CRUISE CONTROL FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO PEACOCK CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY A, HARDEEVILLE, SC 29927, 843-418-4159) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,843.

ODI #11128311AIR BAGS,VEHICLE SPEED CONTROLCRASH

THE CRUISE CONTROL ACCELERATED AT A HUGE RATE PAST THE DESIRED SPEED RESULTING IN A HYDRO PLANE WHICH CAUSED ALL SIDES OF THE VEHICLE TO IMPACT HOWEVER ONLY PASSENGER BAGS DEPLOYED NOT A SINGLE DRIVER BAG. *DT*JB

ODI #11124111TIRES,UNKNOWN OR OTHER

I HAVE A DODGE 2017 1500 SERIES PICKUP. IT IS EQUIPPED WITH GOODYEAR WRANGLER SR-A P275/60R20 TIRES. AFTER RETURNING FROM A TRIP I NOTICED THE LEFT REAR TIRE HAD AN AIR LEAK. I TOOK IT TO A TIRE REPAIR SHOP AND THEY REMOVED THE TIRE FROM THE VEHICLE. IT HAD VERY UNUSUAL WEAR INDICATING THE TIRE HAD A BULGE AND THEN SUFFERED A TINY HOLE IN THE TIRE. UPON REMOVAL AND INSPECTION, THE TIRE HAD SPLIT ACROSS THE TREAD ON THE INTERIOR OF THE TIRE APPROXIMATELY 6 INCHES LONG. A REVIEW OF THE NHTSA COMPLAINTS INDICATES THAT THIS SAME SCENARIO OCCURRED ON SEVERAL OCCASIONS WITH THE SAME TYPE OF VEHICLE AND THE SAME TIRE.

ODI #11123291AIR BAGSCRASH

AIR BAGS DIDN'T DEPLOY ON 2017 RAM 1500. TRUCK IS TOTALED WITH FRONT END AND FRONT CORNER PANEL DAMAGE, BODY DAMAGE ON ALL SIDES OF VEHICLE. HIT STEERING WHEEL WITH HEAD CAUSING AIR BAG COVER TO POP OFF SLIGHTLY.

ODI #11122955ENGINE

THIS INVOLVES A 2017 RAM ECODIESEL WITH 15,500 MILES. THE ECO DIESEL STARTED TO MAKE A RATTLING SOUND AS I WAS DRIVING STRAIGHT AT INTERSTATE SPEED AND THEN A LOUD BANG. I LOST ALL POWER TO THE TRUCK AS THE ENGINE CUT OFF WHILE I WAS ON THE HIGHWAY. IT WAS A VERY DANGEROUS SITUATION AS I WAS IN THE MIDDLE LANE AND HAD TO GET OVER TO THE SIDE WITH OUT POWER AND BRAKES. THE DEALERSHIP HAS STATED IT WAS A CAM ISSUE AND THAT THEY WOULD NEED TO TAKE THE CAB OFF THE TRUCK TO DIAGNOSE THE ENGINE. ALL I CAN SAY IS THE TRUCK ONLY HAS 15,500 MILES ON IT AND THIS WAS A SERIOUS SAFETY ISSUE FOR MYSELF AND MY FAMILY THAT WAS ON BOARD. I DID SOME RESEARCH ON LINE AND THERE SEEMS TO BE NUMEROUS EXAMPLES OF EARLY ENGINE FAILURE IN BOTH GRAND CHEROKEES AND RAM TRUCKS. RAM IS STILL AT THE DEALERSHIP BEING EVALUATED. *TT *TR CONSUMER STATED HE REPLACED THE ENTIRE ENGINE AND WAS WITHOUT THE VEHICLE FOR 34 DAYS, UPDATED 10/11/18*JB *DT*JB

ODI #11121670STRUCTURE,LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,572.

ODI #11121183POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

TRUCK WITH 3.0L DIESEL ENGINE. VEHICLE HAS TWICE (DURING FIRST 6,000 MILES) SHOWN ERROR MESSAGE "SERVICE ELECTRONIC THROTTLE CONTROL" AND TRUCK HAS BEEN DISABLED. FIRST TIME WAS DRIVING ON MOUNTAIN HIGHWAY WITH HEAVY COMMUTE TRAFFIC WHEN TRUCK COULD NOT MAINTAIN ANY SPEED AND STRUGGLED GET TRUCK SAFELY OFF ROAD. WITH MULTIPLE OCCURENCES WITH BRAND NEW VEHICLE IT IS A SAFETY ISSUE.

ODI #11120796FUEL/PROPULSION SYSTEM

THE FUEL LEVEL SENSOR FOR THE PAST APPROXIMATELY 10,000 MILES INTERMITTENTLY QUITS READING THE FUEL LEVEL. THE FUEL LEVEL GAUGE IN THE DASH CLUSTER DROPS TO EMPTY, REGARDLESS OF THE ACTUAL FUEL LEVEL. THE MESSAGE 'FUEL SENSOR FAILURE' APPEARS ON THE DASH CLUSTER. SOMETIMES IT STAY FOR A FEW SECONDS, AND OTHER TIMES IT STAYS FOR A FEW MINUTES. THEN IT RETURNS TO WORKING ORDER AND GIVES AN ACCURATE READING OF THE FUEL LEVEL. OTHER TIMES THE CHECK ENGINE LIGHT COMES ON, AND I HAVE TO CLEAR THE CHECK ENGINE LIGHT WITH A CODE READER. CODE READER STATES CODE P0463 FUEL LEVEL SENSOR. THIS CODE APPEARS WITHOUT THE FUEL GAUGE CHANGING.

ODI #11119818ENGINE

IN MOTION, THE ENGINE SEAMS TO LOOSE POWER WHEN THE TRANSMISSION KICKS DOWN TO PASSING GEAR FOR A SHORT TIME THEN IT PICKS UP POWER. FEELS ALMOST LIKE IT TAKES TIME FOR THE TIMING TO CATCH UP...... CAN YOU HELP? IT ALSO DOES IT ON TAKE OFF AS WELL

ODI #11119287POWER TRAIN

LAST WEEK ON MY WAY HOME FROM A LONG DAY OF WORK I WAS DRIVING ON I15 IN LAS VEGAS NV. AS I WAS DRIVING ROUGHLY AROUND 75MPH I STARTED TO HEAR A CLICKING NOISE THEN I HEARD A LOUDER BANG LIKE SOMETHING BROKE, THE GAS PEDAL WOULD NOT WORK SO I STARTED TO SLOW DOWN AND PULL TO THE SIDE. WHEN I CAME TO A COMPLETE STOP THE TRUCK WOULD NOT GO INTO PARKING I TURNED OFF THE TRUCK AND IT IT CONTINUES TO ROLL SO I PRESSED THE EMERGENCY BREAK. I GOT OUT TO SEE WHAT WAS WRONG AND MY DRIVE SHAFT WAS BROKEN IN HALF. THE NEXT MORNING THE TRUCK WAS TOWED TO A RAM DEALER AND THE ISSUE WAS BUT I WAS TOLD THAT IT WOULD HAPPEND AGAIN BECAUSE THAT IS A COMMON ISSUED WITH RAM 1500 SINGLE CABS WITH 3:92 GEARS AND 8 SPEED TRANSMISSION. IF RAM AND CHRYSLER ARE WELL AWARE OF THIS PROBLEM WHY NOT FIXED IT. I'M SCARED THAT IT WILL HAPPEN AGAIN AS I WAS TOLD AND AT THAT TIME I WILL NOT HAVE FACTORY WARRANTY AND WILL COST ME A LOT OF MONEY IN ORDER TO FIX A PROBLEM THAT SHOULD HAVE BEEN FIXED BY THE AUTOMAKERS

ODI #11118304POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

MY RAM 1500 JUST ROLLED OVER THE 36K FACTORY WARRANTY AND MY TRANSMISSION LIGHT CAM AND MY FUEL LEVER INDICATOR FAILED. I AM AFRAID THAT THE TRUCK WILL SHUT OFF WHEN THE FUEL LEVER DROPS TO E BUT I KNOW THERE IS FUEL IN THE TRUCK. ALSO WHEN MY TRANSMISSION LIGHT COMES ON THE ECO FUEL SYSTEM DOES NOT WORK ANY MORE. NO MESSAGES APPEAR ON MY MESSAGE PANEL. WHEN THE FUEL SENSOR FAILURE HAPPENS I AM DRIVING ON THE HIGHWAY AND I JUST MADE A LEFT TURN. I HAVE ALSO HAVE ISSUES WITH MY RADIO TURNING ITS SELF OFF OR ADJUSTING THE VOLUME BY ITS SELF.. I HAVE ALSO EXPERIENCED MY DIGITAL ODOMETER READING TO JUST DISAPPEAR AT RANDOM TIMES. MY TRANSMISSION LIGHT COMES ON RANDOMLY. IT IS SAD THAT I BOUGHT A NEW TRUCK WITH 12 MILES ON IT AND NOW I HAVE ALL THESE PROBLEMS. I JUST DON'T TRUST THE TRUCK AND DON'T FEEL LIKE IT IS SAFE TO DRIVE. THE RADIO ISSUE HAPPENED THE NEXT DAY AFTER I PURCHASED THE TRUCK...I AM SO SICK OF THIS

ODI #11118119ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) WAS RECEIVED IN JUNE OF 2018. THE LOCAL DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE, 222 AUTO DR., BOISE, ID) INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11115335STRUCTURE

THE TAILGATE ON MY RAM HAS OPENED TWICE WHILE VEHICLE WAS IN MOTION. ONCE WHILE I WAS PULLING A SMALL TRAILER. THE TAILGATE FELL OPEN HITTING THE TRAILER JACK CAUSING DAMAGE TO THE TAILGATE. THIS IS A LEASE VEHICLE AND I WILL BE HELD RESPONSIBLE FOR THAT DAMAGE. BOTH TIMES I WAS PARKED AND HAD JUST STARTED TO LEAVE.

ODI #11114922VEHICLE SPEED CONTROLCRASH1 INJURY

THE CRUISE CONTROL TURNED ITSELF ON, WHILE TRYING TO TURN IT OFF THE GAS ACCELERATED AND I WAS UNABLE TO DISENGAGE THE CRUISE CONTROL. I WAS UNABLE TO CONTROL THE SPEED AS IT KEPT RISING, CAUSING ME TO GO INTO THE DITCH STRIKING A 6 FT CULVERT TILE AND FLIPPING MY VEHICLE. *DSY *TR

ODI #11113225TIRES

TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: 225/75R16. UPON INSPECTION, THE CONTACT NOTICED THAT BOTH FRONT TIRES HAD SIDEWALL DAMAGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE IT WAS DETERMINED THAT THE VEHICLE WAS EQUIPPED WITH INCORRECT TIRES. THE FACILITY DECLINED TO SERVICE THE TIRES. THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALERS WERE INSTRUCTED NOT TO INSTALL THOSE TIRES ON THE VEHICLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD NOT ASSUME RESPONSIBILITY FOR REPLACING THE TIRES DUE TO A NON-FACTORY DEALER INSTALLING THE TIRES. UPON CONTACTING AN UNKNOWN DEALER, THE CONTACT WAS INFORMED THAT GOODYEAR HAD APPROVED THE TIRE INSTALLATION. THE TIRE FAILURE MILEAGE WAS 20,300. THE VEHICLE FAILURE MILEAGE WAS UNKNOWN.

ODI #11111186STRUCTURECRASH

"TAKATA RECALL" ON MY TRUCK, THE TAILGATE WILL RANDOMLY OPEN WHEN DRIVING DOWN THE ROAD. I HAVE HAD MY LAWN MOWER FLY OUT INTO THE ROAD ON THE INTERSTATE DUE TO THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. I HAVE DONE MY RESEARCH AND I SEE THERE ARE A LOT OF OTHER PEOPLE WHO ARE HAVING THIS ISSUE. I HAVE EMAILED RAM AND MOPAR WITH NO RESPONSE. THEY WANT $350 TO FIX THIS AT THE DEALERSHIP. MY TRUCK IS A 2017 I SHOULD NOT HAVE TO PAY TO REPLACE A PART THAT IS A SAFETY ISSUE. THIS SHOULD BE A RECALLED ISSUE. ANYTHING YOU COULD DO TO HELP WOULD BE GREATLY APPRECIATED.

ODI #11111197UNKNOWN OR OTHER

TAILGATE RANDOMLY DROPS BY ITSELF. HAPPENS WHEN YOU LOCK THE TRUCK. IT DOES NOT HAPPEN ALL OF THE TIME. CAN HAPPEN WHEN VEHICLE IS IN MOTION. TAILGATE LOCK MECHANISM IS MISSING A TAB THAT ALLOWS A PLASTIC PIECE THAT CONTROLS THE TAILGATE LOCK TO TRAVEL TO FAR THUS UN-LATCHING THE TAILGATE

ODI #11111079POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

SOMETIMES THE TRUCK WON'T RECOGNIZE THE KEY FOBS. TRUCK INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME CONTINUE TO SOUND EVEN THO I HAVE THE KEY FOB IN MY POSSESSION. I CAN PUT THE VECHILE IN GEAR AND DRIVE BUT INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME WON'T STOP SOUNDING. (I HAVE VIDEOS AND PICTURES OF THIS ISSUE) . ALSO WHEN I USED THE SPEED CONTROL AT A STEADY SPEED AND THAN USE THE CRUISE CONTROL TO REDUCE THE SPEED WHEN I COME TO A COMPLETE STOP AND PRESS THE GAS PEDAL AGAIN THE TRANSMISSION SHIFT DIFFERENTLY. THE TRANSMISSION DELAY SHIFTING ENGAGEMENT . (THERE WAS A RECALL ON MY VECHILE FOR THE CRUISE CONTROL AND AT THE MOMENT MY TRUCK IS IN THE DEALER GETTING THE RECALL DONE , TRANSMISSION SHIFTING PROBLEM LOOKED AT AND GETTING THE KEY FOB ELECTRICAL PROBLEM FIX. DEALER TECH IS TRYING TO FIX THE PROBLEM . A REQUEST WAS MADE TO CORPORATE ENGINEERS FOR ASSISTANTS FIXING THE PROBLEM. DEALER AND ENGINEERS ARE WORKING TOGETHER TRYING TO FIGURED THE KEY FOB PROBLEM.VECHICLE MILEAGE APPROXIMATELY 11400.

ODI #11105265UNKNOWN OR OTHER

THERE IS ONE RECALL FOUND ON THE RECORDS AND IT STATES THAT REPAIR IS REQUIRED BY A DEALER. WILL THIS BE TAKEN CARE OF PRIOR TO ME LOOKING AT THE CAR?

ODI #11104846POWER TRAIN,FUEL/PROPULSION SYSTEM

THE TRUCK HAS A LACK OF ACCELERATION. WHEN YOU PRESS DOWN THE THROTTLE IT TAKES 5 SECONDS OR MORE FOR IT TO RESPOND CAUSING A MAJOR SAFETY CONCERN. SO MUCH THAT YOU CANNOT CROSS TRAFFIC AND OR ACCELERATE UP THE HILL WHERE IT DECLINES IN SPEED. I LIVE IN THE NORTHWEST IN COLDER CLIMATES WAS SNOW AND I LOSE ACCELERATION AND TRACTION WHEN GOING UP HILLS. I HAVE BEEN IN NUMEROUS CLOSE CALLS. IT HAS BEEN TO THE DEALERSHIP 3 * AND CHRYSLER SAYS IT OPERATES ON DESIGN BECAUSE IT IS NOT THROWING ANY CODES FOR THEM TO READ. I WANT TO KNOW WHERE A 5 SECOND DELAY IN ACCELERATION IS SAFE? I PURCHASED THE VEHICLE OCTOBER 31ST 2017 1ST COMPLAINT AND TIME TO THE DEALERSHIP WAS IN DECEMBER AND THAT CONTINUES TO GET WORSE THE TRUCK ONLY HAS 6500 MILES ON IT.

ODI #11104029UNKNOWN OR OTHER

VEHICLE LOW FUEL LIGHT COME ON WHEN THE VEHICLE HAS SUBSTANTIAL AMOUNT OF FUEL IN TANK. TANK IS 32 GALLONS AND THE LOW FUEL LIGHT ACTIVATES AS IF IT HAD A STANDARD 26 GALLON TANK. THIS PROBLEM HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE IN EARLY 2017 I HAVE REPORTED IT TO FCA SEVERAL TIMES AND BEEN TOLD A SOFTWARE UPDATE WOULD FIX IT. EACH TIME THEY SAY THE UPDATE WILL BE COMING IN A FEW MONTHS BUT IT HAS NEVER HAPPENED. THIS IS NOT A SAFETY ISSUE AS FAR AS POSSIBLE LIFE THREATENING, BUT IT IS A PROBLEM THAT SHOULD HAVE BEEN FIXED BY NOW.

ODI #11102024UNKNOWN OR OTHER

WHEN DRIVING MY DOGE RAM 1500 TAIL GATE COMES DOWN BY IT SELF HAVE TAKEN TO DEALERS TWIC HAPPEITE AND THEY SAY THEY CANT FIND ANY THING WRONG WITH IT

ODI #11101605STRUCTURE

THE TAILGATE LATCH FAILS AND TAILGATE FALLS DOWN IN THE OPEN POSITION. VERY UNSAFE IF BED IS LOADED. ALSO COULD GET DAMAGED IF HAULING A TRAILER OR CAMPER. THIS HAPPENS AFTER THE AUTOMATIC DOOR LOCK ENGAGES AFTER 5 TO 15 MPH. THIS HAPPENS DAILY WHILE IN MOTION.

ODI #11101294UNKNOWN OR OTHERCRASH

I HAD A AXEL FIXED UNFORTUNATELY THEY BLAME IT ON MY USED OF MY VEHICLE WHICH I TAKE IT TO THE RANCHO WHERE IS MUD AND RAIN COUPLE DAYS. THEY SAY THAT I WOULDNT BE WARRANTY BUT THAT THEY CAN FIX IT IF I PAY OFF POCKET. I ASKED THEM IF I DID I'LL BE UNDER WARRANTY STILL THEY SAY YES. COMES DOWN THAT MY DIFFERENTIAL GIVES OUT ON ME. THEY SAID THAT THE OLD IDEALERSHIP I TOOK FOR THE AXEL HAD FLAGGED IT WITH A POWER TRAIN RESTRICTIONS. I ASKED THEM WHAT THEY MEANT BY THAT THEY SAID THEY TOOK OF MY WARRANTY. SO AS WE SPEAK TRUCK IS GETTING TRANSFER TO ANOTHER SHOP TO GET IT FIX WITH DODGE PARTS. I SEE ONLINE THAT THE DIFFERENTIALS ON 1500 HAVE A RECALL IN MY YEAR.

ODI #11101179TIRESCRASH

TL* THE CONTACT RENTED A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER ST(P) TIRES, SIZE P275/60/R20 (NA). WHILE DRIVING 35 MPH, THE FRONT AND REAR DRIVER'S SIDE TIRES BLEW OUT, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN THE VEHICLE CRASHED INTO A CEMENT PARTITION IN THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO THE RENTAL FACILITY. THE DIAGNOSIS AND REPAIR DETAILS WERE NOT DISCLOSED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 4,256.

ODI #11098262UNKNOWN OR OTHER

WHEN PARKING AT A HILL YOU DRIVE AWAY AND THE TAILGATE OPENS UP. THEN AS I'M GETTING OUT OF MY DRIVEWAY WHICH IS NOT ON A HILL IT DID THE SAME THING. IT OPENS AND CAUSES IT TO SLAM DOWN.

ODI #11098195POWER TRAIN

THE VEHICLE JUMPS (BUMPS) WHEN COMING TO A COMPLETE STOP AND THE VEHICLES TRANSMISSION IS IN DRIVE MODE. IT DOES THIS ALSO WHEN RELEASING THE BRAKE FROM A COMPLETE STOP WITH THE TRANSMISSION IS IN DRIVE. THIS HAPPENS WHEN STOPPING OR TAKING OFF FROM STOP LIGHTS OR STOP SIGNS OR IN GENERAL STOPS OR DRIVING OFF. I DON'T WANT IT TO BE AN INCIDENT IN THE FUTURE. I DON'T WANT IT TO GET WORST AND CAUSE AN INCIDENT BY RUNNING INTO A VEHICLE IN FRONT OF ME OR A PEDESTRIAN.

ODI #11098117UNKNOWN OR OTHER

ON RANDOM OCCASIONS THE TAIL GATE WILL FALL OPEN WHILE THE VEHICLE IS IN OPERATION. I HAVE SPOKEN WITH OTHER RAMM OWNERS AND THE PROBLEM SEEMS TO EFFECT THE 2017 AND 2018 RAM TRUCKS. I HAVE INSPECTED AND INVESTIGATED THE POTENTIAL PROBLEM...I DO NOT SEE AN IMMEDIATE PROBLEM, THERE ARE SEVERAL ONLINE BLOGS AND DISCUSSION THREADS OF THIS PROBLEM. I BELIEVE THIS TO BE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD WORK TO RESOLVE AND OFFER A SOLUTION TO ALL OWNERS. I AM RELUCTANT TO HAUL ITEM IN THE BED OF MY TRUCK DUE TO THIS DEFECT AS THE RISK OF SOMETHING FALLING OUT AND POTENTIALLY INJURING ANOTHER MOTORIST. I DID PURCHASE THIS VEHICLE USED WITH SEVERAL MILES ALREADY ON THE VEHICLE , I SUPPOSE THAT THE PREVIOUS OWNER HAD THE PROBLEM BUT WAS UNCERTIAN OF HOW TO RESOLVE THE PROBLEM.

ODI #11093553ELECTRICAL SYSTEM

WHILE DRIVING THE RADIO (U CONNECT) KEEPS SHUTTING OFF AND LOSING SIGNAL

ODI #11092634STRUCTURE

THE TAILGATE WILL OPEN AT RANDOM INTERVALS (4 TIMES IN THE PAST 2 WEEKS) WHILE THE VEHICLE IS IN MOTION. THE SOURCE OF THE ISSUE IS THE LOCK ACTUATOR ON THE TAILGATE HANDLE.

ODI #11091055TIRES,WHEELS

THIS COMPLAINT IS FOR THE GOODYEAR TIRES THAT CAME ON MY 2017 DODGE RAM 1500. TIRE IS GOODYEAR WRANGLER SA-R. TIRE SIZE IS 275/60R20. I WAS DRIVING THROUGH PA ON THE WAY TO NY DRIVING A LITTLE OVER THE POSTED SPEED LIMIT (70MPH) WHEN THE FRONT DRIVERS SIDE TIRE BLEW OUT WITH NO WARNING. ONLY 5700 MILES ARE ONE THESE TIRES AND I WAS ABOUT 3 HOURS INTO A 6 HOUR DRIVE WITH CLEAR AND COOL WEATHER CONDITIONS. THERE WAS NO ALERT FROM TIRE PRESSURE SENSOR STATING THEY AIR WAS LOW. THERE WAS A LOUD BANG AND IT PULLED HARD TO THE LEFT INTO THE LEFT LANE... THANKFULLY NO OTHER VEHICLES WHERE IN THAT LANE. AT THAT SPEED IT COULD'VE EASILY BEEN A CRASH WITH FATALITIES. I'VE SEEN SIMILAR COMPLAINTS ABOUT THIS SAME TIRE DOING THE SAME THING BUT GOODYEAR WON'T DO ANYTHING UNLESS THEY GET A CERTAIN AMOUNT OF COMPLAINTS ABOUT THIS. THIS SHOULD NOT HAPPEN AT 5700 MILES UNLESS AN OBJECT WAS STRUCK WHICH IS NOT THE CASE.

ODI #11089068SUSPENSION,AIR BAGSCRASH3 INJURIES

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED COMPLETELY AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND BRUISING. THE FRONT AND REAR PASSENGERS SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

ODI #11083990VEHICLE SPEED CONTROL

WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".

ODI #11084190POWER TRAIN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

ODI #11083881FUEL/PROPULSION SYSTEM

COLD START ENGINE EXHAUST TEMPERATURE TOO LOW

ODI #11083905STRUCTURE

BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.

ODI #11083459AIR BAGS,SEATSCRASH1 INJURY

ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

ODI #11082654LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.

ODI #11079143STEERING,POWER TRAIN,STRUCTURE

WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.

ODI #11078391EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

ODI #11074376STRUCTURE

MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.

ODI #11074241PARKING BRAKE,SERVICE BRAKESCRASH

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

ODI #11071545VEHICLE SPEED CONTROL,ENGINE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11071577POWER TRAIN,UNKNOWN OR OTHER

MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.

ODI #11066697SUSPENSION,POWER TRAIN,WHEELS

VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED

ODI #11066191ELECTRICAL SYSTEM

VEHICLES REVERSE PARKING ASSIST SENSOR FAILED CREATING A BACKING HAZARD. WHILE BACKING ALMOST HIT SOMEONE. DEALER STATED SENSORS NEEDED TO BE WIPED CLEAN. THE PARKING ASSIST FRONT AND BACK FAIL IN FREEZING WEATHER WHEN MOISTURE GETS IN THEM. THEY WERE TOTALLY CLEAN AND JUST USE THIS AS EXCUSE. ALSO KEY FOB AND KEYLESS START FAILED. ALL FAILURES WERE CAPTURED ON VIDEO AND DEALER STATES UNABLE TO DUPLICATE CONCERN.

ODI #11065619AIR BAGSCRASH

ON 1/29/18 AT 6:30 AM I WAS IN A HEAD ON COLLISION WITH AN 18 WHEEL SEMI TRUCK AND MY AIR BAGS FAILED TO DEPLOY. THIS OCCURRED ON INTERSTATE I75 NORTHBOUND NEAR EXIT 98. IN MOTION . MSP REPORT NUMBER 21-1259-18. THE FRONT END OF MY TRUCK WAS HIT VERY HARD. *TT *CN

ODI #11065734POWER TRAIN

I SENT A COMPLAINT TO YOU ON MY VEHICLE LAST YEAR IN THE SUMMER ABOUT THE TRANSMISSION ELECTRONIC SHIFTER JUMPING OUT OF DRIVE AND GOING INTO REVERSE WHILE MOTIONLESS RESULTING IN AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID "NO PROBLEMS". I HAVE SINCE EXPERIENCED SEVERAL INCIDENTS OF THE SHIFTER JUMPING OUT OF DRIVE AND ALSO NOT MOVING, JUST REVVING WHEN YOU PUT IT IN DRIVE UNLESS YOU RESIFT. I HOPE I CAN REMEMBER NOT TO TRUST THE SHIFTER OTHERWISE IT COULD RESULT IN FURTHER DAMAGER, BODILY INJURY OR EVEN DEATH. WHEN IT FIRST HAPPENED TO ME, HAD I NOT HAVE JUMPED BACK IN THE TRUCK AFTER I HAD SHIFTED IT TO PARK AND GOT OUT, I WOULD HAVE BEEN KNOCKED DOWN BY THE DOOR AND RUN OVER BY THE FRONT WHEELS. AGAIN I JUST WANT TO STATE THAT THE JUMPING OUT OF PARK HAPPENED SEVERAL TIMES BEFORE AND AFTER THE INCIDENT. I HAVE REPORTED IT TO THE DEALER, AS I SAID AND I HAVE THE INFO ON A RO. WHEN I REPORTED IT TO DODGE THERE WERE A LITTLE EVASIVE WHEN I ASKED ABOUT RAM TRUCKS HAVING A RECALL, THE REPRESENTATIVE JUST SAID "THE RECALLS ARE VIN SPECIFIC AND THERE ARE NO RECALLS ON THAT VIN". I WAS TOLD TO GO TO A DEALER TO HAVE IT CHECKED.

ODI #11064857ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

2017 RAM 1500 - VEHICLE'S ELECTRONIC CONTROLLED LOCKING TAILGATE FAILS TO SECURE WHEN VEHICLE IS PUT IN MOTION ALLOWING TAILGATE TO FALL OPEN WHILE VEHICLE IS IN MOTION. VEHICLE WAS PURCHASED WITH 14K MILES AND CURRENTLY HAS 23K MILES. TAILGATE HAS FALLEN ON 9 OCCASIONS IN THE 6 MONTHS/9K MILES I HAVE OWNED THE VEHICLE. ALSO POTENTIAL TO OCCUR WHILE VEHICLE IS PARKED. FIAT-CHRYSLER WAS CONTACTED ON 24 JANUARY 2018 AND AFFIRMED THEY HAVE NO TECHNICAL SERVICE BULLETINS (TSBS) OR RECALLS ON THIS ISSUE TO DATE. HOWEVER, INTERNET RESEARCH REVEALED "NUMEROUS" COMPLAINTS IN FORUMS AND VIDEOS ON THIS OCCURRING ON 2013 - 2017 MODELS. SOME COMPLAINANTS INDICATE DEALERSHIPS NOT AWARE OR UNABLE TO DEDUCE CAUSE. FURTHER INTERNET RESEARCH INDICATES A FAULTY TAILGATE ACTUATOR ASSEMBLY, (A METAL TAB ON ASSEMBLY WHICH SERVES AS A LEVER-STOP WHICH ALLOWS TAILGATE TO SECURE IS BREAKING OFF OF ASSEMBLY PLATE AND PREVENTING FULL ENGAGEMENT OF THE LOCKING MECHANISM BETWEEN TAILGATE AND BED). SOME COMPLAINTS REVIEWED ONLINE INDICATE DEALERS REPLACED LOCKING TAILGATE ACTUATOR ASSEMBLY (IN APPLICABLE CASES, UNDER MFR WARRANTY) AND THE MATTER WAS RESOLVED. PROBLEM CREATES POTENTIAL FOR LOSING CARGO WHILE IN MOTION, FALLING TAILGATE STRIKING A PERSON, CAUSING STRUCTURAL DAMAGE, OR, BEING SUCH A VOLATILE OCCURRENCE DUE TO WEIGHT OF TAILGATE, ALARMING AN UNSUSPECTING DRIVER DIVERTING ATTENTION, CAUSING PANIC AND POSSIBLE ACCIDENT. FIAT-CHRYSLER CUSTOMER SERVICE REP RECOMMENDED ON 25 JANUARY 2018, THAT I, AS THE CUSTOMER, FILE A COMPLIANT WITH NHTSA.

ODI #11063746AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE DRIVER BLACKED OUT WHILE DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *BF *TR

ODI #11058571POWER TRAIN,UNKNOWN OR OTHER

EVERY TIME I DRIVE ON A LONG TRIP AND TRY TO PASS SOME ONE THE REAR END FEELS LIKE IT IS GOING TO FALL OFF AND I LOOS POWER AND THE TRANS MAKES A LOUND NOISE AND FEELS LIKE IT IS GOING TO BREAK OFF I PAID A LOT OF MONEY FOR THIS TRUCK NO CODES COME UP BUT THERE IS A IUUSE PLEASE HELP ME.

ODI #11057822AIR BAGS,SEAT BELTSCRASH3 INJURIES

HEAD ON COLLISION WITH BOTH CARS IN MOTION. OTHER VEHICLE (LEXUS SEDAN) RAN RED LIGHT AT 20 MPH ON CITY STREET AND TURNED INTO INTERSECTION, CAUSING HEAD ON COLLISION WITH DODGE RAM TRUCK TRAVELING AT 30 MPH. AIR BAGS DID NOT DEPLOY IN DODGE RAM AND DRIVER AND PASSENGER HIT DASHBOARD. INJURIES RESULTED. AIR BAGS DID DEPLOY IN LEXUS. BOTH VEHICLES DAMAGED TOO BADLY TO BE DRIVEN AND REQUIRED TOWING. ## VIN PASSED ## DODGE RAM 1500 2017 ##

ODI #11056669VISIBILITY/WIPER

WE BOUGHT A 2017 RAM 1500 ON APRIL 29, 2017. ON DEC 20, 2017, WE TOOK OUR TRUCK TO CARMAN DODGE AND WAS TOLD THAT WE NEEDED A WHOLE NEW WIPER UNIT (WIPER ASSEMBLY UNIT). THIS WAS NOT COVERED UNDER OUR WARRANTY. WE HAD THE TRUCK FOR LESS THAN 8 MONTHS. PLEASE EXPLAIN TO ME HOW THIS PIECE OF STEEL WOULD BREAK AND NOT BE COVERED UNDER MY WARRANTY. I WAS TOLD THE PART WAS "BROKEN" AND IT'S NOT A DEFECT. AFTER SPENDING AN HOUR ON THE PHONE WITH CHRYSLER, THEY STILL REFUSE TO COVER THIS. I HAD TO PAY $390 FOR THIS NEW PART/INSTALLATION. IT'S BEYOND ME HOW THIS IS NOT CONSIDERED A DEFECT AND WHY THIS WOULD NOT BE COVERED UNDER MY WARRANTY.

ODI #11055273STEERING,POWER TRAIN,ELECTRICAL SYSTEM

POWER STEERING MOTOR FAILURE WHILE DRIVING. STEERING WHEEL WOULD LOCK WHILE TURNING AND IN MOTION AT CITY SPEEDS - LESS THAN 45MPH. HIGHWAY SPEEDS ~70 MPH. TOTAL INTERMITTENT LOSS OF VEHICLE CONTROL WHILE IN MOTION. ENGINE WOULD SHUT OFF MOMENTARILY, LOSS OF ALL ELECTRICAL SYSTEMS, TRANSMISSION WOULD NOT SHIFT, STEERING WHEEL WOULD LOCK.

ODI #11047825AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE AND FLIPPED OVER. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LEFT RIB FRACTURE, BRUISES ON THE RIBS, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000....UPDATED 12/11/17 *BF *JS *TR *TR

ODI #11046949STEERING,WHEELS

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE DROVE ROUGHLY AND THE STEERING WHEEL VIBRATED. WHILE DRIVING WITH THE REAR WINDOWS DOWN, THE TURBULENCE CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED EAR TRAUMA/POPPING AND THE CONTACT'S EYES TO WATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN HIESTER CHRYSLER DODGE JEEP RAM, 940 N MAIN ST, LILLINGTON, NC 27546 910-893-8088) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE BALANCED AND OTHER WINDOWS SHOULD BE OPENED FOR THE TURBULENCE. THE REAR PASSENGER TIRE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32784742. JESSICA AT 844-378-0573 EXT 81498 STATED THAT THE INFORMATION ABOUT THE TURBULENCE WAS IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS 2,837.

ODI #11044874POWER TRAINCRASH

I MOTIONED TO PUT MY VEHICLE IN PARK WITH ELECTRONIC ROTARY SHIFTER, IN A PARKING LOT. VEHICLE WAS NOT MOVING AT FIRST. EXITED VEHICLE. STARTED WALKING TOWARD DESTINATION. NOTICED VEHICLE WAS ROLLING BACKWARDS. RAN AFTER VEHICLE. VEHICLE STRUCK ANOTHER CAR. VEHICLE CAME TO REST NOTICED ELECTRONIC ROTARY SHIFTER INDICATING REVERSE. CHRYSLER CARE CASE # 32683922. IT HAS BEEN THREE WEEKS SO FAR. THEY ARE NOT RETURNING MY PHONE CALLS, NOR HAVE THEY CONTACTED ME AT ALL.

ODI #11043613STEERING,EXTERIOR LIGHTING,ENGINE

HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES

ODI #11043942POWER TRAIN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.

ODI #11043416UNKNOWN OR OTHERCRASH

I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE

ODI #11041986VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.

ODI #11040301ENGINE

EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.

ODI #11040576STRUCTURE

ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS

ODI #11031636ELECTRICAL SYSTEMCRASH

ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.

ODI #11023513UNKNOWN OR OTHER

2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.

ODI #11023493ELECTRICAL SYSTEM

BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE

ODI #11022614STEERING

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB

ODI #11019010ELECTRONIC STABILITY CONTROL (ESC)CRASH

MY DODGE TRUCK WAS IN PARK IN MY DRIVE WAY AND ROLLED BACKWARD INTO THE POND

ODI #11015362STRUCTURE

TAILGATE FALLS OPEN WHILE DRIVING, UNSECURED LOAD COULD FALL OUT

ODI #11014794POWER TRAIN

WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM'S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA'S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.

ODI #11014778POWER TRAIN,WHEELS

FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS

ODI #11013661POWER TRAINCRASH

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO REVERSE AND STRUCK A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED FLETCHER SUPERSTORE (3111 E 32ND ST, JOPLIN, MO 64804) WHO STATED THAT THEY HAD NOT HEARD ANY COMPLAINTS ON THE ISSUE, BUT SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

ODI #11012479POWER TRAIN1 INJURY

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

ODI #11011743UNKNOWN OR OTHER,ENGINE

TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!

ODI #11010907POWER TRAIN

I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.

ODI #11005355SERVICE BRAKES2 INJURIES

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS IN PARK, THE CONTACT RELEASED THE PARKING BRAKE AND THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS INTO A LAKE. AS A RESULT, ONE OF THE CONTACT'S DAUGHTER'S INJURED HER BACK AND THE OTHER DAUGHTER SUSTAINED INJURIES TO HER HIP AND KNEES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

ODI #11004240POWER TRAINCRASH

ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN'T HELD.

ODI #11003296TIRES

TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P275/60R20 (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS TAKEN TO THE DEALER (HEWLETT HOUSE OF TIRES IN HEWLETT, NY) WHERE IT WAS DIAGNOSED THAT THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPLACE THE TIRE. THE CONTACT ALSO NOTICED THAT THE DRIVER'S SIDE AND REAR DRIVER'S SIDE TIRES HAD BULGES. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE BULGE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,800. ... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS

ODI #10995868AIR BAGSCRASH1 INJURY

WHILE OPERATING THE VEHICLE IN THE MANNER IN WHICH IS WAS INTENDED, BOTH THE FRONT DRIVER AND FRONT PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING, UNPROVOKED BY ANY VEHICLE UPSET, ETC. THE SUDDEN DEPLOYMENT OF THE AIRBAGS WHILE DRIVING DOWN THE ROAD CAUSED THE DRIVER TO BRIEFLY LOSE CONTROL AND HAVE AN ACCIDENT WHICH TOTALED THE BRAND NEW VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, NECK, CHEST AND TORSO INJURIES. THE VEHICLE WAS IN A RESIDENTIAL NEIGHBORHOOD AND WAS TRAVELING UNDER 20MPH AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS MADE BUT IS NOT AVAILABLE YET. THE OFFICER WALKED THE SCENE AND WAS ABLE TO DETERMINE THAT THERE WAS NO IMPACT OF ANY SORT PRIOR TO THE ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. SINGLE VEHICLE ACCIDENT. ...UPDATED 08/02/17 *BF UPDATED 08/17/17 *BF *CN

ODI #10991945STRUCTURE

I BOUGHT A NEW 2017 RAM TRUCK.THE TOP OF THE TRUCK IS MADE OF VERY CHEAP METAL IT DENTS VERY EASY DOES NOT TAKE TO MUCH AT ALL TO DENT THE TRUCK. A FEW DAYS AFTER GETTING MY NEW TRUCK IT HAD A DENT THE SIZE OF A BASKET BALL.THE DEALER SENT IT TO A DENT LESS PAINT REPAIR SHOP.AFTER THEY FIXED IT YOU COULD STILL TELL WHERE THE DENT WAS IF THE LIGHTING WAS RIGHT.IF PARKED OUT IN THE SUN LIGHT IT LOOK FINE.PARKED UNDER MY CAR PORT YOU COULD TELL THAT THERE USE TO BE A DENT IN THAT SPOT. RAM IS USING VERY CHEAP METAL TO MAKE THE NEW RAM TRUCKS.MY FRIENDS THINKS THIS HAPPENED AFTER THEY RAN THE TRUCK THROUGH THERE CAR WASH BEFORE I LEFT THE DEALER SHIP WITH MY NEW TRUCK.HE SAID MAYBE THE AIR THEY USE TO DRY THE TRUCK OFF MAY HAVE PUT THE DENT THERE.BUT I AM NOT SURE WHERE THE DENT CAME FROM.I FILL REALLY UNSAFE IN MY NEW RAM TRUCK BECAUSE IF THE TRUCK WAS IN A ROLLOVER IT WOULD CRUSH US. IT WOULD CRUSH LIKE A TIN CAN. I GIVE THE TRUCK 1 OUT OF 10 STARS 1 STAR I FILL LIKE EVER PERSON THAT HAS BOUGHT THIS TRUCK HAS BEEN RIPPED OFF.THESE TRUCKS ARE WAY OVER PRICED FOR WHAT YOU GET IN RETURN FOR YOUR MONEY. I WOULD LIKE TO HAVE A FULL REFUND OF MY MONEY FOR THIS NEW 2017 UNSAFE RAM THAT DENTS WHEN YOU JUST TOUCH IT A LITTLE. THE METAL ON TOP OF THE CAP IS ALSO VERY FLIMSY YOU CAN PUT YOUR HAND ON TOP OF THE CAP AND PUT VERY LITTLE PRESSURE AND IT MOVES. THE TOP OF THE TRUCK SHOULD HAVE NO FLEX TO THE TOP OF THE TRUCK AT ALL IT SHOULD BE SOLID METAL ON TOP OF THE TRUCK. I THINK THE FINDERS NEEDS TO BE A LITTLE THICKER METAL AND ALSO THE REST OF THE TRUCK SHOULD BE MADE A WAY BETTER METAL SHOULD BE USED FOR THE WHOLE TRUCK.THEY WANT YOU TO PAY LOTS OF MONEY FOR SOME THING THAT IS MADE REALLY CHEAP.I WILL SEND A PICTURE OF THE TRUCK BEFORE IT WAS FIXED BY PAINT REPAIR.

ODI #10991326UNKNOWN OR OTHER

I DO NOT FEEL AS THOUGH THE GEAR KNOB IS SAFE. I THOUGHT I HAD TURNED THE KNOB TO PARK & OPENED MY DOOR TO GET OUT & THE TRUCK WAS IN REVERSE. GEAR SHIFT STICKS ARE MUCH MORE ACCURATE. I WOULD SUGGEST GETTING RID OF THE KNOB, OR, HAVING SOME SORT OF SAFETY MECHANISM THAT WOULD NOT ALLOW THE VEHICLE TO MOVE IF THE DOOR OPENS, OR SOMETHING SIMILAR. HAD I NOT REALIZED THAT I WAS NOT IN PARK SOON ENOUGH, I COULD HAVE RAN MYSELF OVER OR HIT SOMETHING.

ODI #10983241EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF A FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 06/28/17*LJ *AS

ODI #10980939UNKNOWN OR OTHER,ENGINE

DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .

ODI #10979158POWER TRAIN

TRUCK WAS LEFT IN PARK IN MY DRIVEWAY...THE NEXT DAY IT WAS FOUND TO HAVE ROLLED DOWN THE DRIVEWAY INTO THE STREETWISE GOT INTO THE TRUCK AND VERIFIED THE SHIFTER WAS INDEED IN THE PARK POSITION 2017 RAM 1500 WITH THE 8 SPEED TRANSMISSION AND ROTARY SHIFTER

ODI #10971950FUEL/PROPULSION SYSTEM

I AM HAVING AN ISSUE WITH THE FUEL GUAGE AND THE FUEL SYSTEM LIGHTS ON THE TRUCK. I TOOK IT IN FOR SERVICE AND THEY ARE SAYING THE PARTS ARE ON BACKORDER. THE FUEL GUAGE IS SHOWING NO FUEL IN THE CAR AND I AM CONCERNED THE CAR COULD CUT OFF AND I COULD LOSE CONTROL OF IT. THEY DO NOT KNOW WHEN THE PARTS WILL BECOME AVAILABLE. I AM CONCERNED FOR MYSELF, MY FAMILY AND OTHERS. I CALLED CHRYSLER AND THEY WERE UNABLE TO HELP ME GET INTO THE DEALER SOONER FOR REPAIRS. THEY WANT ME TO WAIT 17 DAYS TO ADDRESS THE PROBLEM

ODI #10947499STRUCTURE

ON OCTOBER OF 2016 I PURCHASED A 2016 RAM 1500 AND A MONTH LATER MY TRUCK WAS REPURCHASED BACK BY CHRYSLER BECAUSE OF SEVERAL PAINT DAMAGED INCLUDING RUST .ON DECEMBER OF 2016 I TOOKED POSSESSION OF MY REPLACEMENT VECHILE . AS SOON AS I GOT HOME WITH MY TRUCK I HAD PROBLEMS WITH IT . THE DRIVING LIGHTS WERE FOGGED UP PRETTY BAD WITH A LOT OF CONDENSATION IN IT . I CONTACTED CHRYSLER AND THEY IMMEDIATELY ORDERED THE LIGHTS AND IAM WAITING TO MAKE AN APPOINTMENT TO GET THE NEW LIGHTS PUT ON THE TRUCK . FURTHERMORE , I ALSO CALLED RAM CUSTOMER ASSISTANT ABOUT THE SHIFTING NOISE MY TRUCK MADE WHEN I TURNED ON . WHEN I TURN OFF MY TRUCK AND LATER ON I GO TO TURN MY TRUCK ON WHEN I PUT THE KEY ON THE IGNITION AND MOVED THE KEY INTO ACC POSITION THE ROTARY SHIFTER MAKE A SOUND LIKE THE VECHILE GO INTO PARKING FROM DRIVE . I CALLED CUSTOMER ASSISTANT AND I WAS TOLD THAT THE SAME DAY I TAKE IT TO THE DEALER TO GET THE LIGHTS REPLACED HAVE THE DEALER TAKE A LOOK AT IT . I ASKED IF THAT WAS NORMAL FOR MY TRUCK TO SOUND LIKE IT WAS NEVER ON PARKING AND I LEFT IT ON DRIVE AND ALL I WAS TOLD TO HAVE THE DEALER TAKE A LOOK AT IT . THIS VECHILE IS A 2017 AND A REPLACEMENT TO MY 2026 THAT WAS REPURCHASED BECAUSE RUST AND PAINT DAMAGED. *TR

CriticalEGR issue detected

Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines

CriticalOIL COOLER issue detected

Engine oil starvation leading to bearing failure — blocked oil cooler is fatal to the engine if not addressed immediately

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

HighTRANSMISSION issue detected

Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

HighDEF issue detected

Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph

Annual complaints and reliability score for RAM 1500 — recall years marked in red
062124050100201920212017201820222023201720192021202320252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 842 total NHTSA complaints filed over 10 years, with the worst year being 2024 (124 complaints, including 4 crash reports).

The amber reliability line averaged 10/100 across the vehicle's life — dropping as low as 10 in 2017 when complaint severity peaked.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 10 years (2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial
$0
Annual Fuel
EPA estimate
$2,800
Annual Insurance
US average
$1,800
Annual Maintenance
9-yr-old vehicle avg
$507
Annual Depreciation
Current period
Estimated 5-Year Total Cost
Fuel + Insurance + Maintenance + Depreciation
$25,535

Estimates use EPA fuel economy data, AAA 2024 national averages for insurance and maintenance, and a standard depreciation curve. Actual costs vary by location, driving habits, and vehicle condition.

$51,045
~$851/mo over 5 yrs
$0.5/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$8,965
Maintenance
$17,500
Repair Risk Buffer
$11,000
Depreciation
$3,580

Estimated 5-year cost of ownership: $51,045 (~$851/mo). Repair risk buffer is elevated due to vehicle risk profile.

$9,000
Low
$10,500
Est. Value
$12,000
High

Based on original MSRP of $30,595 with truck depreciation curve. Range reflects ±15% market variance. Actual value depends on condition, options, and local demand.

13 open recalls (unverified repair status)−$6,500
6 recalls over 2 years old — likely uncompleted−$2,400
Total recommended deduction−$8,900
Suggested fair offer: ~$4,200
1 critical inspection item must be resolved before purchase. Do not skip these checks.
CRITICAL
Verify Takata airbag recall has been completed
Takata inflators can rupture and send shrapnel into the cabin — fatalities have occurred. Confirm repair with NHTSA VIN lookup before purchase.
HIGH
Inspect for egr issue detected — ask for repair records
Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
HIGH
Inspect for oil cooler issue detected — ask for repair records
Engine oil starvation leading to bearing failure — blocked oil cooler is fatal to the engine if not addressed immediately
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Verify recall ENGINE AND ENGINE COOLING:ENGINE:DIESEL has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed a
HIGH
Verify recall STRUCTURE:BODY:TAILGATE has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power lockin
HIGH
Verify recall ELECTRICAL SYSTEM:WIRING has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassi
HIGH
Verify recall AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR has been repaired
Recall on record for: Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2
MEDIUM
Test drive and inspect: STEERING
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM,SERVICE BRAKES
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: VEHICLE SPEED CONTROL,SERVICE BRAKES
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,990–$2,530/yr
~$166–$211/mo
Liability Only
$590–$750/yr
~$49–$63/mo
Category: Full-Size Truck
Moderate theft risk: +8% to comprehensive premium 9-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Moderate
2.3× national average · 25/1,000 vehicles
Recovery rate:67%of stolen RAM 1500s are recovered

RAM 1500 has a moderately elevated theft risk (2.3× average).

RAM has been fined $105M+ by NHTSA. Most recently in 2015: Failure to conduct timely recalls on 23 campaigns.

2015$105MFailure to conduct timely recalls on 23 campaigns
2017–2022 Toyota equivalent classNO CLASS ACTIONS

Toyota models consistently rank in the bottom quartile for NHTSA complaint density across all segments

2018–2022 Honda equivalent classNO CLASS ACTIONS

Honda models have below-average recall rates and no known systemic powertrain defects in recent years

2016–2022 Mazda equivalent classNO CLASS ACTIONS

Mazda has the industry's lowest complaint-per-vehicle rate in multiple consecutive NHTSA reporting years

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN1C6RR7FT1HS732054
Model Year2017
MakeRAM
Model1500
TrimST
SeriesDS
Vehicle TypeTRUCK

Body & Configuration

Body StylePickup
Seat Rows6
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline

Engine

Engine Cylinders8
Displacement (L)5.7
Horsepower395

Manufacturer

ManufacturerFCA US LLC
Assembly CityWARREN
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)1C6
Check Digit (Char 9)1
Model Year Code (Char 10)H
Plant Code (Char 11)S
Sequence (Chars 12–17)732054

Safety Data

NHTSA Recall Count13
NHTSA Complaint Count842
1
1
C
2
6
3
R
4
R
5
7
6
F
7
T
8
1
9
H
10
S
11
7
12
3
13
2
14
0
15
5
16
4
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
1
World Manufacturer
Country & region of manufacture
Position 1
C
Manufacturer
Specific manufacturer identifier
Position 2
6
Vehicle Type
Division or vehicle type
Position 3
RR7FT
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
1
Check Digit
Mathematical validation character
Position 9
H
Model Year
Year of manufacture
Position 10
S
Assembly Plant
Where the vehicle was assembled
Position 11
732054
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (1)
Model Year Character
"H" → 2017
Could also be 1987
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 5/25/2026, 12:15:25 PM.