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Ram ProMaster City Problems — All Years, Common Issues & Reliability

Year-by-year breakdown of safety recalls, NHTSA owner complaints, reported deaths, injuries, crashes, and worst problem areas. Updated daily from federal databases.

13
Total Recalls
67
Total Complaints
1
Total Crashes
0
Reported Injuries
0
Reported Deaths
2016
Worst Year
2022
Best Year
5
Poor
Overall Reliability Score (0–100)

Recent Safety Incidents — Last 5 Model Years

1
Fire Reported

Own a Ram ProMaster City? Check your specific VIN for a full history report.

Ram ProMaster City — Year-by-Year Problem Comparison

YearVerdictRecallsComplaintsCrashesInjuriesDeathsTop Issue
2022BestExcellent2Electrical SystemFull report →
2021Good3Full report →
2020Good2Full report →
2019Good12Electrical SystemFull report →
2018Caution29EngineFull report →
2017Caution114EngineFull report →
2016WorstAvoid222Electrical SystemFull report →
2015Avoid2181Power TrainFull report →

8 model years shown. Crashes, injuries, and deaths from NHTSA complaint filings. Click any year for full details.

Most Common Ram ProMaster City Problems

Electrical System
18
Engine
15
Power Train
14
Unknown Or Other
5
Structure
3
Electronic Stability Control (Esc)
2
Exterior Lighting
2
Vehicle Speed Control
2
Visibility/Wiper
2
Steering
1
Suspension
1
Fuel System / Gasoline
1

Based on 67 owner complaints filed with NHTSA across all model years.

Recent Owner Complaints

Direct reports filed with NHTSA by Ram ProMaster City owners — 20222022 model years.

Electrical System /EngineFIRE12/08/2025

On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes the engine was producing gray smoke followed by fire. The car went up in flames in less than 10 minutes. The fire spread to the attic and burned most of the house. I read recently that according to NHTSA, 292,000 ProMaster vans built between 2018 and 2026 are recalled due to a potential fire hazard linked to the cooling fan module. The ProMaster City has not been included in this recall. This seems like a mistake.

Power Train /Engine08/02/2024

The contact owns a 2022 Ram Promaster City. The contact stated that occasionally while shifting into drive or reverse, the RPM increased to 4,000. On several occasions, the failure occurred while the brake pedal was depressed. The contact stated when the vehicle was shifted into neutral, the RPM decreased to normal between 750-800 RPM. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 5,500.

2 total complaints retrieved from NHTSA for 20222022. For older model years, see individual year pages.

ProMaster City Years to Avoid

2016 ProMaster City
22 complaints · 2 recalls
Details →
2015 ProMaster City
18 complaints · 2 recalls · 1 crashes
Details →
2017 ProMaster City
14 complaints · 1 recalls
Details →

Ranked by combined complaints, recalls, crashes, injuries, and deaths.

Best ProMaster City Years to Buy

2022 ProMaster City
2 complaints · 0 recalls
Details →
2019 ProMaster City
2 complaints · 1 recalls
Details →
2020 ProMaster City
0 complaints · 2 recalls
Details →

Years with fewest complaints and recalls.

Ram ProMaster City Problems by Year

Select a year to see detailed complaints, recall notices, and safety incident data.

Frequently Asked Questions — Ram ProMaster City Reliability

What year ProMaster City has the most problems?

Based on NHTSA data, the 2016 Ram ProMaster City had the highest combined complaint and recall count — 22 complaints and 2 safety recalls. See the full 2016 report for specific defects.

Is the Ram ProMaster City reliable?

The Ram ProMaster City has accumulated 67 owner-filed complaints and 13 safety recalls across all model years in NHTSA's database. The 2022 model year shows the fewest reported issues. Always run a VIN check before purchasing any used ProMaster City.

What are the most common ProMaster City problems?

The most frequently cited problem areas are: Electrical System (18 reports), Engine (15 reports), Power Train (14 reports), Unknown Or Other (5 reports). Based on NHTSA complaints across all model years.

How do I check if my ProMaster City has an open recall?

Use the vehicle's 17-character VIN at VinCheckEngine.com. Our free VIN report pulls the latest NHTSA recall data along with auction history, odometer records, and 30+ intelligence signals.

Check a Specific Ram ProMaster City VIN

Model-level data shows what can go wrong. A VIN-specific report shows what has gone wrong with a particular vehicle — including auction history, odometer discrepancies, open recalls, accident records, and 30+ intelligence signals.

Run a Free Ram ProMaster City VIN Report →

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