Chevrolet Silverado 3500 Problems — All Years, Common Issues & Reliability

The infotainment system regularly stops producing audio. This applies to all audio, including turn signal, navigation, radio and Apple Carplay. Yes, it's available to inspection. While it's not a huge safety concern, there have been a couple times it's quite working, and I was very distracted by the audio cutting in and out. A few times I've driven down the road with my blinker on because I couldn't hear it blinking as it comes through the speakers. Yes, I've taken it to the dealer, they apply software fixes that they know won't correct the issue. It starts right back up a few days later. No, it has not been inspected by the manufacturer, other than their authorized service center. No warning prior to it appearing.

I purchased a brand-new Chevrolet dually truck from Bomnin Chevrolet Dadeland in Miami, Florida. Since delivery, the vehicle has had serious unresolved defects and safety concerns. The truck has ongoing alignment issues that the dealership has been unable or unwilling to properly repair. The vehicle does not drive correctly and there are concerns regarding safe operation while hauling. In addition, a major issue has now developed involving the rear passenger door. The rear door does not properly close and latch securely. This creates a serious safety concern because the door may open unexpectedly while driving. I brought these issues to the dealership under warranty, but the problems remain unresolved. I was also informed that the dealership could not properly perform the alignment on the dually truck. This vehicle was sold new and should not have these defects. I am filing this complaint due to concerns about vehicle safety, defective components, and inability to obtain proper warranty repairs.

My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.

This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked at it and determined the fire started in the engine bay, below the master cylinder. He said this was a GM problem. As this truck was a replacement truck, for another broken down truck, we were outside the auto coverage on our insurance. The business property is covering the tool loss, and said it isnt worth going after GM as they make it impossible. I know this isnt the only vehicle this has happened to, and they simply refuse to even answer. I want to file a formal complaint against GM, and want them to cover the loss, the loss of use. This is a safety matter as this could have happened driving down the road and caused loss of life.

Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condition is consistent with the defect described in General Motors safety recall N232426400, which involves water intrusion into the tailgate exterior electronic release switch, potentially causing a short circuit and unintended tailgate opening. Although my vehicle is not included in the recall population based on VIN, it is the same model year, platform, and equipped with the same power-unlatching tailgate system. The failure mode I am experiencing matches the recall description exactly. I brought the vehicle to a dealership for diagnosis. The dealership acknowledged familiarity with this issue and indicated they have observed similar failures on other trucks outside the recall VIN population. However, because my VIN is not included in the recall, I was told the repair would not be covered. General Motors offered only minimal goodwill assistance, and I was required to pay for the repair. This condition presents a safety risk, as an unlatched tailgate can allow cargo to exit the vehicle and create a roadway hazard, increasing the risk of a crash. I am submitting this complaint because the defect appears to extend beyond the currently identified VIN population, and I believe additional vehicles may be affected.

Leaking break fluid on my feet with sponge breaks dealer absolutely no help

On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. At approximately 6:26:56 PM, while traveling around 65 MPH, the forward collision/adaptive cruise system falsely detected a vehicle in my lane when none was present and applied sudden, hard braking without driver input. This caused a noticeable forward pitch of the vehicle. At approximately 6:27:13 PM, the system again indicated a vehicle ahead when there was none. Road conditions were wet, and this unexpected braking created a risk of loss of control or a rear-end collision. The systems involved include the windshield wipers and forward collision/adaptive cruise control. The vehicle is available for inspection upon request. There were no warning lamps prior to these incidents. The only indication was a false vehicle detection displayed on the instrument cluster and heads-up display. These issues have not yet been reproduced by the dealer, as they were just reported to both the dealership and GM. The vehicle has only been inspected by the dealership to date. The truck also has ongoing issues, including frequent audio cutting out (6+ service visits, unresolved) and intermittent failure of the camera system to activate, which has been previously documented and not corrected. Dashcam footage is available for both incidents and can be provided for review. These issues appear intermittent and without warning, making them difficult to anticipate or mitigate during normal driving. The unexpected nature of both the wiper malfunction and unintended braking increases the overall safety risk, especially in adverse weather and highway conditions.

The contact owns a 2022 Chevrolet Silverado 3500. While at a stoplight the transmission malfunctioned and the vehicle failed to drive forward or reverse. After restarting the vehicle, the vehicle was reversed into a nearby service station. The vehicle was later towed to the local auto repair shop, which replaced the brake actuator and the brake pads. Shortly after retrieving the vehicle, the failure had reoccurred, and the brakes seized. The vehicle was towed to a local transmission service center. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designed to protect the transmission. I have a video of it occurring while slowing down for a stop sign when it did it the second time to me.

The engine oil cooler failed causing engine oil to leak into the coolant system on my 2024 Chevy Silverado 3500HD. This requires a full replacement of the coolant system. In addition, excessive sludge buildup inside the motor is caused. This is a known issue with GM for 2024 Diesel vehicles. GM has released a service bulletin but is fighting my local dealership on the required repairs.

No Owners Manual came with my Truck. I was made aware of Safety Recall 25V815 (Manufacturer Recall N252532020) which addressed 2025-2026 cars and trucks. Currently my 2024 is not included. I can confirm my dealer did not receive any owners manuals for most cars and trucks in 2024. I notified Chevrolet Customer Service and they did not assist. They Dealer was unable to assist and would not reimburse me for the Owners Manual I purchased. I am requesting reimbursement for the purchase of an Owners Manual.