Cadillac Lyriq Problems — All Years, Common Issues & Reliability

What component or system failed or malfunctioned, and is it available for inspection upon request? The issue involves the Anti-lock Braking System (ABS) and the transition between regenerative braking and friction braking in my Cadillac Lyriq (RWD). The ABS engages unexpectedly during normal braking conditions when using one-pedal driving. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The unexpected ABS activation creates inconsistent and unpredictable braking behavior, including a pulsing sensation and reduced braking confidence. This affects the driver’s ability to modulate braking smoothly and predict stopping distance, increasing the risk of a collision, especially in normal traffic conditions where consistent braking response is critical. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been reproduced during multiple visits to authorized Cadillac dealerships. However, I have been told that the vehicle is “operating as designed,” despite the abnormal braking behavior. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by multiple authorized Cadillac dealerships and the issue has been escalated to General Motors. No resolution or fix has been provided to date. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages associated with this issue. The problem occurs intermittently during normal driving conditions, particularly when transitioning from regenerative braking (one-pedal driving) to applying the brake pedal. The issue began shortly after taking delivery of the vehicle and has persisted since.

My 2024 Cadillac LYRIQ generated the following High Voltage Battery fault codes via On-Demand Diagnostic: U2B4A, U2B4D, U2B50, U2B53, U2B56, U2B59, U2B5C, U2B5F, U2B62, U2B65, U2B68 — all under module VIC - Lithium-Ion Battery. Multiple codes are flagged "Service Right Away" indicating an active fault in the high voltage propulsion battery system. I brought the vehicle to Lindsay Cadillac, Alexandria VA [XXX] ) on [INSERT DROP-OFF DATE]. As of today [INSERT TODAY'S DATE], the vehicle has been sitting at the dealership for [X] days with ZERO repair action taken. The service manager has stated he does not know what to do, has no timeline, and cannot provide any answers. GM Technical Service Bulletins PIP6009B and 25-NA-044 specifically cover these exact DTCs and provide a documented repair procedure. The dealer has failed to follow or initiate this procedure. No loaner vehicle was provided despite this being a warranty repair on inoperative vehicle. I have been forced to rent a vehicle at $125/day out of pocket. I have an open Cadillac Concierge case number [93707662 #]. Cadillac Concierge was unable to reach the dealer's service department by phone. I have escalated in writing to GM's executive office including [XXX] and [XXX] with no resolution. This is a high voltage battery fault on an all-electric vehicle flagged as "Service Right Away" severity. The vehicle remains unrepaired, the dealer is unresponsive, and GM's own customer service cannot reach the dealer. This represents both a safety concern and a complete failure of the warranty service obligation. I am requesting NHTSA investigation of both the underlying battery defect and the dealer's failure to act on a known TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

OnStar system on the vehicle is busted. Because of this the accident detection no longer works and the GPS is stuck in no mans land which makes it impossible to use their app to figure out charging percentage, how far and route to take to the nearest charging station.

The vehicle has experienced repeated failures of the infotainment and display system, including the screen going blank and displaying “no content available” while functions such as Apple CarPlay are actively in use. The issue affects the ability to control media and view system information from both the main display and steering wheel controls. The vehicle has undergone multiple repair attempts, including replacement of the human machine interface (HMI) module and radio module, as well as repeated programming. Despite these repairs, the issue continues to reoccur, including immediately after the most recent repair. The condition is intermittent and difficult to duplicate, and a field service engineer has been unable to consistently reproduce the issue. The dealership has indicated there may not be a current fix and that resolution could depend on a future software update. This ongoing failure of critical display and control systems raises safety concerns and has not been resolved despite multiple repair attempts.

Sunroof/moonroof cracked without any impact or signs of impact.

Car has been asleep after parking and will not wake up leaving all electrical components dead. GM has not been able to repair and unfortunately this has occurred 5 times including twice the month of March, 2026. Having a car parked in an unsafe location and not being able to move it very unsettling. After 30-60 minutes the car will start back up and operate normally.

We own a 2024 Cadillac Lyriq EV. We began experiencing safety concerns related to battery performance and overall vehicle reliability during the active bumper-to-bumper warranty period. These concerns were reported to an authorized GM dealer, Napleton Cadillac, prior to warranty expiration. Service records at Napleton Cadillac document the history of these complaints. The vehicle has been unable to process required over-the-air (OTA) software updates through GM's intended automated update process. During a dealer visit on February 17, 2026, at GM's direction, the Napleton Cadillac service technician confirmed that the vehicle had multiple open notices and that our reported concerns are consistent with known issues affecting the 2024 Cadillac Lyriq across multiple units — indicating this is not an isolated occurrence. The dealer advised that correcting the update failure would require approximately five hours of manual labor at an estimated cost of $1,250 — a cost GM has declined to cover, despite the fact that the OTA update process is the manufacturer's intended method for delivering safety-critical corrections and the failure to update is a vehicle deficiency, not a customer-caused condition. Due to these unresolved safety concerns, we have not been driving the vehicle. We do not have confidence that the vehicle is operating safely or as designed. We formally requested a repurchase from General Motors through the EV Concierge program (Case No. 87486271). That request was denied on March 14, 2026, citing two rationales: (1) the vehicle is out of warranty, and (2) system updates do not qualify for repurchase. We believe these rationales fail to account for the fact that the original safety complaints were filed during the warranty period and that the root issue is battery and system safety — not a routine software preference. We are filing this complaint to create a formal federal safety record and to request that NHTSA evaluate an investigation or recall.

COMPONENT: Vehicle Speed Control — Automatic Emergency Braking / Anti-Lock Braking System (ABS) COMPLAINT: I am filing this complaint to report a POST-REMEDY FAILURE of the repair performed under NHTSA Safety Recall 24V589 (GM Program #N242453471) on my 2024 Cadillac Lyriq AWD. RECALL REMEDY COMPLETED: My vehicle received the Electronic Brake Control Module (EBCM) software update on August 13, 2024, under GM Program #N242453471. The recall was marked "Complete" by the servicing dealership on that date. FAILURE INCIDENT: On March 15, 2026, at low speed (under 25 mph) on a dry surface, my Lyriq failed to activate its Automatic Emergency Braking system while approaching a stationary object. The vehicle did not decelerate or stop as designed. The ABS system appeared to release braking pressure rather than maintain it, allowing the vehicle to continue forward and strike the object. The front grille assembly sustained significant physical damage as a direct result. This failure is identical in nature to the defect described in Recall 24V589 — specifically, the ABS falsely activating and releasing braking pressure during low-speed operation on a dry surface — despite the recall remedy having been applied and certified complete ten months prior. SAFETY CONCERN: The software remedy applied under Recall 24V589 did not correct the defect on my vehicle. This raises serious concerns about the effectiveness of the EBCM software update as a remedy across all affected vehicles. If other vehicles received the same software update and the defect persists, there is a significant ongoing safety risk to the public. I am requesting that NHTSA: Investigate whether the Recall 24V589 remedy (EBCM software update) has been effective across all affected vehicles Determine whether a supplemental or revised recall remedy is necessary Require GM/Cadillac to cover physical damages resulting from this post-remedy failure I have also contacted Cadillac Customer Care direct

The contact owns a 2025 Cadillac Lyriq. The contact stated that after starting the vehicle, there was a cracking sound inside the vehicle. The contact looked up and saw that the moon roof glass was cracking. The contact stated that the crack had extended several feet. There was no impact on the moon roof glass to cause the glass to crack. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 6,000.

The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied. In addition, contact was denied to receive any documents providing the decision of the case. The failure mileage was approximately 18,125.

2026 Cadillac LYRIQ experienced multiple complete electrical failures. INCIDENT 1: Vehicle broke down on the road. Waited 3 hours for roadside assistance. Roadside team did not know where to take the vehicle. Owner was taken home and told to call again for a tow. INCIDENT 2: Vehicle towed to Massey Cadillac South Orlando. Owner was told repair would be free. After 6 days with no communication, owner was charged $1,290 for the repair. INCIDENT 3 (CURRENT): After picking up the repaired vehicle, it suffered a complete electrical failure in a Walmart parking lot. Vehicle would not start, doors would not open electronically. Owner contacted MyCadillac app support and was told assistance was unavailable until Monday-Saturday business hours. Owner and family were stranded until 11pm. CURRENT STATUS: Vehicle is currently inoperational in owner's garage. The vehicle has experienced repeated total electrical failures making it unsafe and undrivable. The vehicle is a safety hazard as it can fail at any time without warning, leaving occupants stranded and unable to exit the vehicle.

I experienced a complete electrical failure in my 2024 Cadillac Lyriq that prevented access to the vehicle while an infant was inside. The incident occurred when the vehicle’s 12-volt battery system failed, causing a total loss of electrical power and rendering the vehicle completely unresponsive. As a result of this failure, all electronic entry systems stopped functioning and the exterior door handles remained in the locked position. There were no warning signs or error messages communicated from the vehicle. Because the vehicle could not be unlocked or accessed from the outside, an infant was trapped inside the vehicle for approximately 27 minutes. Cadillac has been contacted and they confirmed a faulty 12 volt battery and since then replaced the battery. The incident was recorded by home security cameras and documentation has been preserved. This event raises a serious safety concern. A failure of the 12-volt battery should not disable all methods of entry into a vehicle, particularly when the design of the Cadillac Lyriq uses electronically actuated exterior door handles that remain recessed and locked without electrical power. This creates a situation in which occupants may be trapped inside the vehicle with no reliable means for outside access. The inability to unlock or mechanically access the vehicle during a power failure presents a significant risk of injury or death, particularly in situations involving children, extreme temperatures, or medical emergencies.