Acura RDX Problems — All Years, Common Issues & Reliability

I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.

The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Departure/Lane Keep Assist feature was previously turned off by the owner. While driving around a curve, the vehicle began to change lanes unintendedly. The vehicle continued to pull in the opposite direction. The vehicle was taken to the local dealer, but it was unclear if the vehicle was diagnosed or repaired. The Smart App indicated that the VIN was included in NHTSA Campaign Number: 25V582000 (Steering). The manufacturer was contacted and confirmed that the tires were rotated, but the recall was not completed. The failure mileage was approximately 6,800.

While driving through an active intersection, the vehicle experienced a sudden and complete loss of electrical power. The engine shut off without warning and all electrical systems immediately went dead. The instrument cluster went dark, the ignition was unresponsive, and the hazard lights did not function. The vehicle lost propulsion while in traffic and could not be restarted. Police were required to block traffic to prevent a collision. Emergency responders attempted to jump start the vehicle, but the jump start had no effect. The vehicle showed no signs of electrical power at all. After approximately 15 minutes, while awaiting a tow truck, electrical power returned spontaneously without any repairs or external intervention, and the vehicle was able to start normally. The battery had been replaced approximately one month prior. No other repairs or modifications have been performed on the vehicle. If the battery were discharged, a jump start should have restored power, but it did not. The total electrical blackout and delayed self‑recovery suggest an intermittent main power connection failure. This incident resulted in complete loss of motive power, steering assist, brake assist, turn signals, and hazard lights while in traffic, creating a serious safety hazard.

Brakes making a humming noise and loud noises when reversing. Have taken it to the dealer two times already, have had the car less than a year, and the dealer claims there is nothing they can do.

while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warnings indicated.

Transfer case is defective and Acura is refusing to fix it under warranty. Says it’s’normal’ for the AWD system to leak causing destruction.

Two issues with this brand new Acura RDX 2025: 1) Herky/Jerking brakes. Experienced this issue weeks after purchasing. Lots of vibration when applying brakes....happens often. Took car back to Acura dealership and they said brakes working as designed. 2) Very soft /no tension in brake pedal. This issue arose within last few months. Press on brake pedal and often it goes to floor panel. Very concerning.

While driving on the highway, without warning the tire tread separated from the rim causing danger to myself. Luckily I was able to pull to the side of the highway to await assistance. State police was called and the car was eventually towed to the dealership. The entire tire literally separated from the rim. Tire size: 235 /60 R 18.

Back windshield exploded.

The problem I am reporting I found reported on the internet. My dashboard lite up with power steering and brake warning lights and told me to contact the dealer. Power steering was lost and braking power diminished. Pulled over and restarted the car several times and steering and braking came back but the warning lights still on. After sitting for an hour while we ate the car started with no warnings and brakes and steering functioning. From what I saw on the internet the problem stems from when the LKAS system is turned on. I found on your site my VIN has the issue I described above. Why hasn't Acura contacted me about the problem ? Seems irresponsible.

The contact owns a 2025 Acura RDX. The contact stated that while reversing, the vehicle stalled, and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The contact stated that after the third attempt, the vehicle restarted. The contact stated that several days later, the message “Idle Stop - Temporarily Interrupted - System Warming up or Charging” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 380.

exiting interstate 270 onto highway 40/64 when the dashboard lit. up and there was no power steering. Tuning the steering wheel very difficult. Luckily no accident occurred however in a different situation or location the results would have been disastrous. Wife was able to exit the interstate and get to a parking lot.